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Amendments to Water and Wastewater 02-17
Copies of the Bylaw are located at the end of this document
BYLAW
DATE
TYPE
15.21
August 23, 2021
Amendments - Part 1: Definitions; Part 6: Number of
Services
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 1 of 39
TOWN OF DRUMHELLER
WATER AND WASTEWATER BYLAW No. 02-17
TABLE OF CONTENTS
PART 1 - INTRODUCTION
Short title
Definitions and Interpretation
Page 4
PART 2 - PROVISION OF UTILITY SERVICES
Other Public Utilities Prohibited
Page 9
Terms and Conditions
Page 9
Rates, Fees and Charges
Page 9
Utility Services Guidelines
Page 10
Notices
Page 11
PART 3 - ENFORCEMENT
Offence
Page 11
Continuing Offence
Page 11
Vicarious Liability
Page 12
Corporations and Partnerships
Page 12
Fines and Penalties
Page 12
Municipal Tag
Page 12
Payment in Lieu of Prosecution
Page 13
Violation Ticket
Page 13
Voluntary Payment
Page 13
Obstruction
Page 13
PART 4 - GENERAL
Schedules
Page 14
Severability
Page 14
Repeal
Page 14
Enactment
Page 14
PART 5 -GENERAL WATER AND WASTEWATER PROVISIONS - SCHEDULE "A"
Duty to Supply
Page 15
No Guarantee of Continuous Supply
Page 15
Rates, Fees and Charges
Page 16
Bylaw 15.21
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 2 of 39
PART 6 - SERVICE CONNECTIONS
Application for Service Connection
Page 16
Easements and Rights-of-Way
Page 16
Design and Engineering Requirements for Service Connections
Page 16
Construction of Service Connections
Page 17
Customer Responsibility for Service Connection
Page 17
Conservation
Page 17
Compliance with Requirements and Use of Service Connection
Page 18
Abandonment of Service Connection
Page 18
Ownership of Facilities
Page 18
Number of Services
Page 18
Access to Facilities
Page 19
Interference with or Damage to Facilities
Page 19
Protection of Facilities on Customer's Property
Page 19
Customer to Pay Relocation Costs
Page 19
Prohibited Extension of Customer Owned Facilities
Page 19
PART 7 - UTILITY ACCOUNTS
Requirement for Account
Page 20
Security Deposits
Page 20
Obligation to Pay
Page 21
Past Due Accounts
Page 21
Temporary Shut-off at Customer Request
Page 22
Disconnection without Notice
Page 22
Disconnection with Notice
Page 22
Reconnection of Service
Page 23
The Town's Right of Entry
Page 23
Removal of Town Facilities
Page 24
False Information
Page 24
PART 8 - TERMS AND CONDITIONS OF WATER SERVICES - SCHEDULE "B"
Water Demand Management Measures
Page 24
Alternate Water Supply
Page 24
Resale and Supply of Water
Page 24
Unauthorized Use of Water
Page 25
Authorizations and Approvals for Private Water Line
Page 25
Temporary Water Services
Page 26
PART 9 - WATER METERS
Provision and Ownership of Meters
Page 26
Responsibilities of Customer
Page 26
General Meter Restrictions
Page 27
Subsidiary Meters
Page 27
Access to Meters
Page 27
Meter Testing
Page 27
Circumvention of Meter
Page 28
Bylaw 15.21
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 3 of 39
PART 10 - FIRE HYDRANTS AND OTHER FACILITIES
Use of Water from Fire Hydrants
Page 28
Fire Hydrant Flow Tests
Page 28
Private Fire Hydrants
Page 29
Interference with Fire Hydrants
Page 29
Operation of Curb Stops
Page 29
Cross Connections
Page 29
Backflow Preventers
Page 29
PART 11 - TERMS AND CONDITIONS OF WASTEWATER SERVICES - SCHEDULE "C"
Unauthorized Use of Wastewater System
Page 30
Connection to Wastewater System
Page 31
Storm Water/Ground Water Discharge to Wastewater System
Page 31
Prohibited Substance in Wastewater
Page 31
Alternate Wastewater Supply
Page 33
Authorizations and Approvals for Private Drainage Line
Page 33
Commercial or Industrial Wastes
Page 33
No Dilution
Page 34
Oil, Grease and Sand Interceptors
Page 34
Protection of Wastewater System
Page 34
Hauled Wastewater
Page 35
Spills
Page 35
PART 12 - SPECIFIED PENALTIES - SCHEDULE "D"
Page 36-38
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 4 of 39
TOWN OF DRUMHELLER
BYLAW No.
WATER AND WASTEWATER BYLAW
A BYLAW REGULATING AND PROVIDING FOR THE TERMS, CONDITIONS, RATES AND
CHARGES FOR THE SUPPLY AND USE OF WATER SERVICES AND WASTEWATER
SERVICES PROVIDED BY THE TOWN OF DRUMHELLER
WHEREAS, pursuant to section 3 of the Municipal Government Act the purposes of a municipality
are to provide services, facilities or other things that, in the opinion of council, are necessary or
desirable for all or a part of the municipality;
AND WHEREAS, pursuant to section 7(g) of the Municipal Government Act a council of a
municipality may pass bylaws for municipal purposes respecting public utilities;
NOW THEREFORE the Council of the Town of Drumheller, in the Province of Alberta, duly
assembled, enacts as follows:
PART 1 - TITLE AND DEFINITIONS
Bylaw Title
1 This Bylaw shall be known as the "Water and Wastewater Bylaw".
Definitions
a. "Account" means an agreement between a Customer and the Town for the
supply of Utility Services of which the terms of the Water and Wastewater Bylaw
shall form a part and includes the amounts payable from time to time by the
Customer to the Town;
b. "Backflow Preventer" also referred to as a cross connections control device,
means a device that prevents flow of water or other liquids, mixtures, or
substances into the potable water system from any source or sources other than
the intended source.
c. "Backflow Valve" means a device to prevent flow reversal in a Storm Water or
Wastewater Sewer connection.
d. "Chief Administrative Officer" means the Chief Administrative Officer of the
Town and or their delegate;
e. "Council" means the municipal council of the Town;
f. "Cross Connection" means any temporary, permanent, or potential connection of
any piping, fixture, fitting, container or appliance to the Water System that may
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 5 of 39
allow backflow to occur, including but not limited to: swivel or changeover devices,
removable sections, jumper connections, and bypass arrangements;
g. "Curb Stop" means a valve connected to a Water Service Line enabling the
turning-on and shutting-off of the water supply to a Customer's Property;
h. "Customer" means any Person that receives Utility Services and where the
context or circumstances so require includes any Person who makes or has made
an application for Utility Services or otherwise seeks to receive Utility Services,
and also includes any Person acting as an agent or representative of a Customer;
i.
"Emergency" means a condition that creates an imminent danger or a real
possibility of property damage, or personal injury, or when a condition or situation
is declared to be an emergency by Council, or the Federal or Provincial Crown, or
other civil authority having jurisdiction;
j.
"Engineering Design Standards" means the Town's Minimum Engineering
Design Standards, or in the absence of such standards, generally accepted
municipal engineering standards;
k. "Facilities" means any infrastructure forming part of:
i.
the Water System, including without limitation: water treatment plants,
reservoirs, pumping stations, Water Mains, Water Service Lines, Curb
Stops, valves, fittings, fire hydrants, chambers, Meters, Cross
Connection control devices and all other equipment and machinery of
whatever kind owned by the Town that is used to produce and supply
potable water to Customers; or
ii.
the Wastewater System, including without limitation: Wastewater
treatment plants, sewage lagoons, pumping stations, Wastewater Mains,
Wastewater Service Lines, valves, fittings, chambers, Meters, and all
other equipment and machinery of whatever kind owned by the Town that
is used for the collection and transmission of Wastewater; as the context
requires
l.
"Force Majeure" means circumstances not reasonably within the control of the
Town, including acts of God, strikes, lockouts or other industrial disturbances, acts
of the public enemy, wars, blockades, insurrections, riots, epidemics, landslides,
lightening, earthquakes, fires, storms, floods, high water, washouts, inclement
weather, orders or acts of civil or military authorities, civil disturbances, explosions,
breakdown or accident to equipment, mechanical breakdowns, intervention of
federal, provincial or local government or any of their agencies or boards, the order
or direction of any court, and any other cause, whether of the kind herein described
or otherwise;
m. "Hazardous Waste" has the same meaning as in the Environmental Protection
and Enhancement Act and any regulations thereunder;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 6 of 39
n. "Meter" means the individual or compound water meter and all other equipment
and instruments, including but not limited to, radio frequency units and remote
meter reading devices supplied and used by the Town to calculate and register the
amount of water consumed relative to the land and buildings that the Meter is
designed to monitor;
o. "MGA" means the current Municipal Government Act which may be referenced
from time to time;
p. "Multiple Unit" means a building designed and built to contain three or more
dwelling units separated from each other by a fire rated wall with each unit having
separate entrances from grade level;
q. "Municipal Tag" means a tag or similar document issued by the Town pursuant to
the Municipal Government Act that alleges a bylaw offence and provides a Person
with the opportunity to pay an amount to the Town in lieu of prosecution for the
offence;
r. "Owner" means:
i. in the case of land, the Person who is registered under the Land Titles Act
as the owner of the fee simple estate in the parcel of land; or
ii. in the case of any property other than land, the Person in lawful possession
of it;
s. "Peace Officer" means a Bylaw Enforcement Officer employed by the Town, a
Peace Officer appointed pursuant to the Peace Officer Act whose appointment
includes enforcement of Town bylaws or a member of the Royal Canadian
Mounted Police;
t. "Person" means any individual, firm, partnership, association, corporation, trustee,
executor, administrator or other legal representative to whom the context applies
according to law;
u. "Private Drainage Line" means that portion of a Service Connection, which
extends from the Service Connection Point to and within a Customer's Property,
comprised of the Customer owned assembly of pipes, fittings, fixtures, traps and
appurtenances for the collection and transmission of Wastewater into the
Wastewater System;
v. "Private Water Line" means that portion of a Service Connection, which extends
from the Service Connection Point to and within a Customer's Property, comprised
of the Customer owned assembly of pipes, fittings, fixtures, traps and
appurtenances for providing water to a Customer's Property, excluding the Meter
owned by The Town;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 7 of 39
"Process Water" means water that is completely consumed in the manufacture or production of
goods.
w. "Property" means:
i. in the case of land, a parcel of land including any buildings; or
ii. in other cases, personal property;
x. "Service Connection Point" means the point on the Service Connection where:
i.
a Wastewater Service Line physically connects to a Private Drainage
System;
ii.
a Water Service Line physically connects to a Private Water Line; or
y. "Service Connection" means all of the Facilities required to achieve a physical
connection between
i. the Town's Wastewater Main abutting a Customer's Property and a Private
Drainage System to allow a Customer to discharge Wastewater, which
includes a Wastewater Service Line, a Service Connection Point and a
Private Drainage System or
ii. the Town's Water Main abutting a Customer's Property and a Private Water
Line to allow a Customer to receive potable water, which includes a Water
Service Line, a Service Connection Point and a Private Water Line
z. "Sharps" means hypodermic needles, syringes, blades, broken glass and
any devices, instruments or other objects which have acute rigid corners,
edges or protuberances.
aa. "Short Notice" means less than 24 hours notice given to the Town
bb. "Subsidiary Meter" means a privately-owned Meter installed on Property at the
Customer's expense and utilized strictly for the Customer's purposes;
cc. "Tenant" means a Person who is not a Customer but who is in legal possession of
a Property to which Utility Services are provided;
dd. "Terms and Conditions" means the terms and conditions in respect of Utility
Services described in Schedules "A", "B", "C"and "D";
ee. "Town" means the municipal corporation of the Town of Drumheller and its duly
authorized employees, agents, contractors and other representatives or the
geographic area contained within the boundaries thereof, as the context requires;
ff. "Utility Guidelines" includes Water Services Guidelines and Wastewater
Services Guidelines;
Bylaw 15.21
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 8 of 39
gg. "Utility Services" includes Water Services and Wastewater Services;
hh. "Utility Services Guidelines" means those guidelines, procedures, protocols,
requirements, specifications or standards adopted by the Town from time to time,
which are not inconsistent with the Terms and Conditions of Water Services
attached as Schedule "B" to this Bylaw; and Terms and Conditions of Wastewater
Services attached as Schedule "C" to this Bylaw;
ii. "Violation Ticket" has the same meaning as in the Provincial Offences Procedure
Act;
jj. "Water Demand Management Measures" means restrictions upon the use of
water for non-essential purposes, including but not limited to: irrigation, watering
livestock, washing of vehicles, driveways or sidewalks, and any other purpose
where water is utilized externally to a building and on any certain day or for a
certain time period;
kk. "Water Main" means those pipes installed for the conveyance of water within the
Town to which Service Connections may be connected;
ll. "Water Service Line" means that portion of a Service Connection owned by the
Town that extends from the Water Main to the Service Connection Point;
mm. "Water Services" means the provision of potable water by the Town to a
Customer's Property and associated services offered to the Customer under the
Water and Wastewater Bylaw;
nn. "Water System" means the Facilities used by the Town to supply potable water
to Customers, which is deemed to be a municipal public utility within the meaning
of the Municipal Government Act.
oo. "Wastewater" means the composite of water and water-carried wastes
discharged from residential, commercial, industrial or institutional Properties;
pp. "Wastewater Main" means those pipes installed for the conveyance of
wastewater within the Town to which Service Connections may be connected;
qq. "Wastewater System" means the Facilities used by the Town for the collection,
storage and transmission of Wastewater for Customers, which is deemed to be a
public utility within the meaning of the Municipal Government Act;
rr. "Wastewater Service Line" means that portion of a Service Connection owned
by the Town that extends from the Wastewater Main to the Service Connection
Point;
ss. "Wastewater Services" means the removal of Wastewater by the Town from a
Customer's Property and associated services offered to the Customer under this
Bylaw;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 9 of 39
PART 2 - PROVISION OF UTILITY SERVICES
Other Public Utilities Prohibited
1 All Utility Services provided within the Town shall be provided by the Town, unless otherwise
authorized by the Chief Administrative Officer.
Terms and Conditions
2 All Utility Services provided by the Town shall be provided in accordance with Schedules "A"
B" "C" and "D" as applicable.
Rates, Fees and Charges
3
(1) The Town will provide Utility Services to Customers at rates specified as per the Town's
Utility Rate Bylaw.
(2) Where, fees or charges have not been established in Schedule "D" for a particular service
the Town may establish charges for services provided. Without limiting the generality of
the foregoing, the Town may establish charges for the following:
(a) service connection fees and/or developer contributions;
(b) meter resizing;
(c) repair or replacement of damaged Town Facilities where the Facilities are under the
Customer's care or have been operated or interfered with by the Customer;
(d) application for a new Account or change of Account;
(e) disconnection of service for non-payment;
(f) collection charges;
(g) missed appointment;
(h) fire hydrant permits;
(i) construction water;
(j) Utility Services turn-on/turn-off at Customer request;
(k) after hours service callout;
(l) Meter, installation and/or removal;
(m) frozen/damaged Meter;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 10 of 39
(n) late payment penalties;
(o) NSF payment.
(3) All additional services provided by the Town to a Customer will be billed to the Customer
in accordance with an agreement between the Customer and the Town.
(4) The Town will operate and maintain the Water System and Wastewater at no additional
charge to any Customer beyond the charges outlined in subsections (1), (2) and (3) except
for costs arising from:
(a)
requirements or requests for specific non-routine services not more particularly
described in this Section or the acts or omissions of any particular Customer or
defined group of Customers, or
(b)
repairs or remedies of any loss or damage to Facilities or other property that is
caused by a Customer or any other party for whom a Customer is responsible in law,
including, without limitation, any costs or damages described in any judgment of a
court in the Town's favour
and such additional costs may at the Chief Administrative Officer's sole option (and in
addition to any other legally available remedies) be added to a Customer's Account as an
additional amount due and payable by the Customer to the Town.
Utility Services Guidelines
4
(1) The Town may adopt, amend, repeal and replace it's Utility Services Guidelines from time
to time as the Town deems advisable.
(2) Without limiting the generality of subsection (1), Utility Services Guidelines may deal with
any or all of the following subject matters:
(a)
procedures or requirements that a Customer must comply with before a Service
Connection is installed or activated, or before Utility Services are provided, or as
a condition of ongoing provision of Utility Services;
(b)
Customer Accounts, including without limitation provisions or requirements
concerning: opening an Account, making payments on an Account, consequences
for failure to pay Accounts in full, lost bills, dishonoured cheques, collection of
delinquent Accounts, adjusting improperly billed Accounts, Utility Service
application fees, handling of confidential Customer Account information, closing
an Account, and any other matter relating to Customer Accounts;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 11 of 39
(c)
measurement of water consumption, including without limitation provision or
requirements concerning: meter inspection and testing, meter settings, chambers
and installations, meter reading, disputes concerning meter data, estimates of
consumption private or subsidiary meters, remote meter reading devices,
relocation of meters, access for meter readers, and adjustments to bills when
meters have malfunctioned;
(d)
procedures or requirements concerning investigating Customer complaints and
concerns;
(e)
procedures or requirements for provision of temporary Water Services, including
without limitation Water Services provided during the construction phase of a
development;
(f)
procedures or requirements for upgrading, re-sizing, relocating or otherwise
changing a Service Connection, whether at the instigation of the Town or at the
request of a Customer;
(g)
the turn-on and turn-off of Utility Services, whether at the instigation of the Town
or at the request of a Customer;
(h)
supply of water for firefighting purposes, including without limitation procedures or
requirements concerning the maintenance of public and private fire hydrants and
permissible use of water from fire hydrants;
Notices
5 In any case in which the Town is required to provide written notice to a Customer pursuant to
this Bylaw, the Town shall serve notice either:
(a)
personally; or
(b)
by mailing or delivering a copy of the notice to the last known address of the
Customer as disclosed in the Alberta land titles registry certificate of title for the
Property.
PART 3 - ENFORCEMENT
Offence
6 A Person who contravenes any provision of this Bylaw is guilty of an offence.
Continuing Offence
7 In the case of an offence that is of a continuing nature, a contravention constitutes a separate
offence in respect of each day, or part of a day, on which it continues and a Person guilty of
such an offence is liable to a fine in an amount not less than that established by this Bylaw for
each such day.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 12 of 39
Vicarious Liability
8 For the purposes of this Bylaw, an act or omission by an employee or agent of a Person is
deemed also to be an act or omission of the Person if the act or omission occurred in the
course of the employee's employment with the Person, or in the course of the agent's
exercising the powers or performing the duties on behalf of the Person under their agency
relationship.
Corporations and Partnerships
9
(1) When a corporation commits an offence under this Bylaw, every principal, director,
manager, employee or agent of the corporation who authorized the act or omission that
constitutes the offence or assented to or acquiesced or participated in the act or omission
that constitutes the offence is guilty of the offence whether or not the corporation has been
prosecuted for the offence.
(2) If a partner in a partnership is guilty of an offence under this Bylaw, each partner in that
partnership who authorized the act or omission that constitutes the offence or assented to
or acquiesced or participated in the act or omission that constitutes the offence is guilty of
the offence.
Fines and Penalties
10
(1) A Person who is guilty of an offence is liable to a fine in an amount not less than $100.00
and not exceeding $10,000.00, and to imprisonment for not more than 6 months for non-
payment of a fine.
(2) Without restricting the generality of subsection (1) the fine amounts established for use on
Municipal Tags and Violation Tickets if a voluntary payment option is offered are as set
out in Schedule "D".
Municipal Tag
11
(1) A Peace Officer is hereby authorized and empowered to issue a Municipal Tag to any
Person who the Peace Officer has reasonable and probable grounds to believe has
contravened any provision of this Bylaw.
(2) A Municipal Tag may be issued to such Person:
(a)
either personally; or
(b)
by mailing a copy to such Person at his last known post office address.
(3) The Municipal Tag shall be in a form approved by the Town and shall state:
(a)
the name of the Person;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 13 of 39
(b)
the offence;
(c)
the specified penalty established by this Bylaw for the offence;
(d)
that the penalty shall be paid within 30 days of the issuance of the Municipal Tag;
and
(e)
any other information as may be required by the Chief Administrator.
Payment in Lieu of Prosecution
12 Where a Municipal Tag is issued pursuant to this Bylaw, the Person to whom the Municipal
Tag is issued may, in lieu of being prosecuted for the offence, pay to the Town the penalty
specified within the time period indicated on the Municipal Tag.
Violation Ticket
13
(1) If a Municipal Tag has been issued and if the specified penalty has not been paid within
the prescribed time, then a Peace Officer is hereby authorized and empowered to issue a
Violation Ticket pursuant to the Provincial Offences Procedure Act;
(2) Notwithstanding subsection (1), a Peace Officer is hereby authorized and empowered to
immediately issue a Violation Ticket pursuant to the Provincial Offences Procedure Act to
any Person who the Peace Officer has reasonable and probable grounds to believe has
contravened any provision of this Bylaw;
(3) If a Violation Ticket is issued in respect of an offence, the Violation Ticket may;
(a)
specify the fine amount established by this Bylaw for the offence; or
(b)
require a Person to appear in court without the alternative of making a voluntary
payment.
Voluntary Payment
14 A Person who commits an offence may:
(a)
if a Violation Ticket is issued in respect of the offence; and
(b)
if the Violation Ticket specifies the fine amount established by this Bylaw for the
offence;
make a voluntary payment by submitting to a Clerk of the Provincial Court, on or before
the initial appearance date indicated on the Violation Ticket, the specified penalty set out
on the Violation Ticket.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 14 of 39
Obstruction
15 No Person shall obstruct, hinder or impede any authorized representative of the Town in the
exercise of any of their powers or duties pursuant to this Bylaw.
PART 4 - GENERAL
Schedules
16 The following schedules are included in, and form part of this Bylaw:
(a) Schedule "A" -- General Water and Wastewater Provisions;
(b) Schedule "B" - Terms and Conditions of Water Services;
(c) Schedule "C"-- Terms and Conditions of Wastewater Services;
(d) Schedule "D" -- Specified Penalties.
Severability
17 Every provision of this Bylaw is independent of all other provisions and if any provision of this
Bylaw is declared invalid for any reason by a Court of competent jurisdiction, all other
provisions of this Bylaw shall remain valid and enforceable.
Repeal
18 This Bylaw repeals Bylaw No.03-09
Enactment
19 This Bylaw shall come into force and effect when it receives third reading and is duly signed.
READ A FIRST TIME IN COUNCIL THIS 6TH DAY OF FEBRUARY, 2017.
READ A SECOND TIME IN COUNCIL THIS 21ST DAY OF FEBRUARY 2017.
READ A THIRD TIME IN COUNCIL AND FINALLY PASSED THIS 21ST DAY OF
FEBRUARY 2017.
The original document, duly signed and executed, is retained on file.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 15 of 39
SCHEDULE "A"
PART 5 - GENERAL WATER AND WASTEWATER PROVISIONS
Duty to Supply
1
(1) The Town having constructed, operated and maintained a Water System as a public utility
shall continue, insofar as there is sufficient capacity and supply, to supply Water Services,
upon such terms as the Chief Administrative Officer considers advisable, to any
Customer within the Town situated along a Water Main.
(2) The Town having constructed, operated and maintained a Wastewater System as a
public utility shall continue, insofar as there is sufficient capacity, to supply Wastewater
Services, upon such terms as the Chief Administrative Officer considers advisable, to
any Customer within the Town situated along a Wastewater Main.
(3) All Utility Services provided by the Town shall be provided in accordance with these
Terms and Conditions, and these Terms and Conditions shall apply to and be binding
upon all Customers receiving Utility Services from the Town.
(4) The Town shall keep records for every service connection.
No Guarantee of Continuous Supply
2
(1) The Town does not guarantee or warrant the continuous supply of potable water and the
Town reserves the right to change the operating pressure, restrict the availability of Water
Services or to disconnect Water Services, in whole or in part, with or without notice, in
accordance with the Water and Wastewater Bylaw.
(2) The Town does not guarantee or warrant the continuous capacity to collect, store and
transmit Wastewater and the Town reserves the right to restrict the availability of
Wastewater Services or to disconnect Wastewater Services, in whole or in part, with or
without notice, in accordance with the Water and Wastewater Bylaw.
(3) Should the Town be rendered unable (wholly or in part) by Force Majeure to carry out
its obligation to supply Utility Services, the Town's obligations so far as they are
affected by Force Majeure shall be suspended. The Town shall where practicable give
notice of the occurrence of Force Majeure to Consumers affected.
(4) The Town shall not be liable for damages, including losses caused by a break within the
Town's Water System or Wastewater System or caused by the interference or cessation
of water supply resulting from the repair or proper maintenance of the Town's Water
System or Wastewater System, or generally for any accident due to the operation of the
Town's Water System or Wastewater System or for the disconnection of a Service
Connection nor by reason of the water containing sediments, deposits, or other foreign
matter.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 16 of 39
Rates, Fees and Charges
3
(1) The Town will provide Utility Services at the fees, rates and other charges specified in the
"Utility Rate Bylaw".
(2) Where rates, fees or charges have not been established the "Utility Rate Bylaw" for a
particular service the Town may establish charges for services provided.
(3) All additional services provided by the Town to a Customer will be billed to the Customer
in accordance with a written agreement between the Customer and the Town.
PART 6 - SERVICE CONNECTIONS
Application for Service Connection
1
(1) A Customer requesting Utility Services involving a new Service Connection shall apply to
the Town by paying all associated fees and supplying information regarding the location
of the Property to be served, the manner in which the Service Connection will be utilized,
and any other information that may be reasonably required by the Town.
(2) Upon receipt of all required information and fees, verification of the Customer's identity
and the accuracy of the information, the Town will advise the Customer whether and on
what terms the Town is prepared to supply Utility Services to the Customer, the type and
character of the Service Connection(s) it is prepared to approve for the Customer, and
any conditions, including without limitation, payments by the Customer, that must be
satisfied as a condition of installation of a Service Connection and supply of Utility
Services.
Easements and Rights-of-Way
2 At the request of the Town, the Customer shall grant or cause to be granted to the Town,
without cost to the Town, such easements or rights-of-way over, upon or under Property
owned or controlled by the Customer as the Town may reasonably require for the construction,
installation, maintenance, repair, and operation of the Water System or Wastewater System.
Design and Engineering Requirements for Service Connections
3 Detailed requirements for engineering and construction of Service Connections are set out in
the Engineering Design Standards, or as may be otherwise directed by the Town. It is the
Customer's responsibility to supply, at the Customer's cost, any plans and engineering reports
pertaining to the Service Connection that the Town may reasonably require, signed and
sealed by a professional engineer.
(1) That in any area of the Town serviced by water services where static water system
pressure exceeds 75 pounds per square inch, individual services shall be equipped with
a pressure regulator pre-set at not more that 75 pounds per square inch.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 17 of 39
Construction of Service Connections
4
(1) The Town shall provide and install all Facilities up to the Service Connection Point, subject
to the terms of the Water and Wastewater Bylaw including without limitation, payments by
the Customer.
(2) A property shall be considered serviced once it has been connected to the water and/or
wastewater system. Any further installations necessitated by demolition, excavation,
renovations or other works on the lands shall be paid for in their entirely by the Customer.
(3) The Customer shall be responsible for the installation and condition of the Private Water
Line and Private Drainage Line and all other piping and equipment or other facilities of any
kind whatsoever on the Customer's side of the Service Connection Point and:
(a)
shall ensure that the Customer's proposed Private Water Line and Private
Drainage Line receives approval from the Town prior to construction; and
(b)
shall not backfill the excavation until such time as the Town has inspected the work
or has advised approval of the work.
Customer Responsibility for Service Connection
5
(3) The Customer assumes full responsibility for the proper use of any Service Connection
and any Utility Services provided by the Town and for the condition, suitability and safety
of any and all devices, equipment and maintenance necessary for receiving Utility
Services that are located on the Customer's Property.
(4) The Customer shall be responsible for determining whether the Customer requires any
devices to protect the Customer's Property from damage that may result from the use of
a Service Connection, Utility Services, or to protect the safety or reliability of the Water
System or Wastewater System. The Customer shall provide and install any such devices
at the Customer's sole expense.
Conservation
6
(2) All Safety code permits issued for construction will be required to have water efficient
plumbing fixtures which meet the following minimum requirements:
i.
All flush type toilets must be of the low flush type with a water usage not
exceeding:
6 litres per flush
ii
Urinals not to exceed a flow of:
3.8 litres per flush
iii
All shower heads must be rated not to exceed a flow of:
8.3 litres per minute
iv
All faucet outlets be restricted to:
8.3 litres per minute
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 18 of 39
Compliance with Requirements and Use of Service Connection
7
(1) A Customer shall ensure that the Customer's facilities comply with the requirements of the
Water and Wastewater Bylaw, any statute, code or regulation and with the Town's
specifications.
(2) A Customer shall not use a Service Connection or any Utility Services received in a
manner so as to interfere with any other Customer's use of a Service Connection, or Utility
Services.
(3) A Customer who has breached subsection (2) shall, at the Town's request, take whatever
action is required to correct such interference or disturbance at the Customer's expense.
Abandonment of Service Connection
8 Whenever a Customer no longer requires a Service Connection, or wishes to abandon a
Service Connection, the Customer shall first obtain approval from the Town for the method
and location of abandonment and the Customer shall assume responsibility for all costs
associated with the same.
Ownership of Facilities
9
(1) The Town retains ownership of all Facilities necessary to provide Utility Services to a
Customer, up to and including the Service Connection Point, unless a written agreement
between the Town and a Customer specifically provides otherwise.
(2) Payment made by a Customer for costs incurred by the Town for supplying and installing
Facilities does not entitle the Customer to ownership of any such Facilities, unless a written
agreement between the Town and the Customer specifically provides otherwise.
Number of Services
10
(1) Unless otherwise approved by the Chief Administrative Officer, each property shall have
one service with one water meter.
(2) A commercial or industrial property, that has significant process water use, that does not
return to the Wastewater system, may request a dedicated process water service that
does not incur wastewater charges. All charges associated with the additional water
service and water meter are the customer's responsibility.
Bylaw 15.21
Bylaw 15.21
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 19 of 39
Access to Facilities
11
(1) No Person shall obstruct or impede the Town's free and direct access to any Facilities.
(2) A Customer shall be responsible for managing vegetation on the Property owned or
controlled by the Customer to maintain adequate clearances and reduce the risk of contact
with the Town's above-ground Facilities.
(3) A Customer shall not install or allow to be installed on Property owned or controlled by the
Customer any temporary or permanent structures that could interfere with the proper and
safe operation of the Town's Facilities or result in non-compliance with applicable statutes,
regulations, standards or codes.
(4) Where a Customer contravenes any provision of this Section and fails to remedy such
contravention within 10 days after receiving from the Town a notice in writing to do so,
then in addition to any other legal remedy available the Town may take any steps
necessary to remedy the contravention and may charge any costs of doing so to the
Customer's Account.
Interference with or Damage to Facilities
12
(1) No Person shall interfere with or alter any Meter, seals or other Facilities or permit the
same to be done by any Person other than an authorized agent of the Town.
(2) A Customer is responsible to pay for the cost of repairing, replacing or otherwise
remedying any damage to or loss of Facilities located on the Customer's Property unless
occasioned by circumstances as determined in the Chief Administrative Officer's sole
discretion to have been beyond the Customer's control.
Protection of Facilities on Customer's Property
13 The Customer shall furnish and maintain, at no cost to the Town, the necessary space and
protective barriers to safeguard Facilities installed or to be installed upon the Customer's
Property. If the Customer refuses, the Town may, at their option, furnish and maintain, and
charge the Customer for furnishing and maintaining, the necessary protection. Such space
and protective barriers shall be in conformity with applicable laws and regulations and subject
to the Town's specifications and approval.
Customer to Pay Relocation Costs
14 The Customer shall pay all costs of relocating the Town's Facilities at the Customer's request,
if such relocation is for the Customer's convenience, or if necessary to remedy any violation
of law or regulation caused by the Customer. The Customer shall pay the estimated cost of
the relocation in advance.
Prohibited Extension of Customer Owned Facilities
15 A Customer shall not extend or permit the extension of a Private Water Line, Private Drainage
Line or any other Customer-owned piping, equipment or other assets that are connected
directly or indirectly to the Water System or Wastewater System, beyond the Property in
respect of which they are used to supply Utility Services through a Service Connection.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 20 of 39
PART 7 - UTILITY ACCOUNTS
Requirement for Account
1
(1) The Owner of a Property shall apply for an Account with the Town and pay all applicable
fees as a condition of obtaining Utility Services, regardless of whether the provision of
services requires installation of a new Service Connection(s) or construction of any new
Facilities.
(2) The Town shall not grant Utility Services to a Tenant of the Owner of a Property.
(3) An Owner of a Property where Utility Services are received and consumed by a Tenant of
the Property may request to have the bills mailed directly to the Tenant, provided that the
Owner first acknowledges in writing, on a form approved by the Chief Administrative
Officer, that the Owner is ultimately responsible for all Utility Services delivered or
consumed and all fees, rates and charges levied for services delivered or consumed at
the Property in the event of default of payment by the Tenant.
(4) Upon the change of ownership of a Property supplied with Utility Services, the new Owner
shall apply for an Account with the Town. Upon failing to apply for an Account by the new
Owner the Town may deem an application to have been received from the new Owner of
the Property on receipt of Land Titles notification indicating change of ownership of the
Property. and open an Account in the new Owner's name.
Security Deposits
2
(1) The Chief Administrative Officer may, in his or her sole discretion, at the time of a
Customer's application for Utility Services or at any time thereafter require the Customer
to post a security deposit or increase an existing security deposit.
(2) The Chief Administrative Officer may, in his or her sole discretion, determine that a
Customer is not required to post a security deposit or is no longer required to maintain an
existing security deposit.
(3) A deposit made by a Customer shall be returned to the Customer when a Customer's
Utility Services are terminated and the Customer's Account is closed. Where a
Customer's Utility Services are terminated and the Customer's Account is closed for non-
payment, prior to any refund, the security deposit will be applied to the balance owing by
the Customer to the Town.
(4) The Town is not obliged to pay interest on any security deposit held by the Town to a
Customer.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 21 of 39
Obligation to Pay
3
(1) The Chief Administrative Officer may add to a Customer's Account the charges for all
Utility Services provided by the Town to the Customer, and the Customer is obligated to
pay in full all such charges without reduction or set-off for any reason whatsoever, on or
before the due date for the charges.
(2) No reduction in charges for Utility Services to a Customer will be allowed due to of any
interruption whatsoever of the water supply.
(3) The amount of the billing shall be based upon the rates, fees and charges set out in the
Utility Rate Bylaw, with water consumption being determined by the applicable Meter
reading obtained on a monthly basis, or such other frequency in the discretion of the Town.
Where a Meter reading is not obtainable, at the discretion of the Town, a system-
generated estimate may be used.
(4) Payment on Accounts may be made to the Town at such locations designated, and under
any payment methods approved, by the Chief Administrative Officer from time to time.
(5) Where a Customer has been charged less or more than they should have been
charged for Utility Services provided, The Town will review the account and make
corrections for the billing errors for up to a maximum of 12 months prior to the date the
error is discovered. Corrections will not be made for billing errors in respect of Utility
Services provided more than one year prior to the date the billing error is discovered.
Past Due Accounts
4
(1) A late payment charge shall be applied to all charges on a Customer's Account if the
Customer's payment has not been received by the Town by the due date. The Customer
may also be charged a dishonored cheque charge for each cheque returned for insufficient
funds.
(2) Any charge on a Customer's Account remaining unpaid after the due date will be in arrears
and constitute a debt owing to the Town and is recoverable, by the Town, by any or all of
the following methods, namely:
(a)
by action, in any Court of competent jurisdiction;
(b)
by disconnecting the Service Connection to the Customer, and imposing a re-
connection fee prior to re-establishing Utility Services;
(c)
by adding the outstanding Account balance to the tax roll of an Owner of a Property
in accordance with the Municipal Government Act.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 22 of 39
Temporary Shut-off at Customer Request
5
(1) Upon the request of the Customer and subject to payment of any applicable charge, the
Town may temporarily shut-off the water supply to a Property at the Curb Stop for the
Customer's convenience, subject to any applicable fee.
(2) A temporary shut-off of the water supply to the Property does not relieve the Customer
from their obligation to pay any applicable fees or charges associated with having a
Service Connection and being physically connected to the Water System, regardless of
consumption.
(3) Upon the request of the Customer to restore services to the Property the Customer shall
pay any applicable charge.
Disconnection without Notice
6 If the Town believes there is any actual or threatened danger to life or Property, or in any other
circumstances the nature of which, in the Town's sole discretion, acting reasonably, requires
such action, the Town has the right to withhold connection or to disconnect a Service
Connection without prior notice to the Customer.
Disconnection with Notice
7 The Town may withhold connection or may disconnect a Customer's Service Connection in
addition to any of the Town's other remedies after providing 48 hours advance notice to the
Customer, as applicable, in the following circumstances:
(a)
if the Customer neglects or refuses to pay when due any amounts required to be
paid under the Water and Wastewater Bylaw, which amount is not the subject of a
good faith dispute;
(b)
as required by law;
(c)
if the Customer is in violation of any provision of the Water and Wastewater Bylaw,
or any agreement between the Town and the Customer for the provision of Utility
Services; or
(d)
any other similar circumstances to those described above that the Town
determines, in their sole discretion, acting reasonably, require the withholding or
disconnecting of service upon 48 hours' notice.
Reconnection of Service
8 Before the Town reconnects or restores Utility Services, the Customer shall pay:
(a)
any amount owing to the Town for the provision of Utility Services;
(b)
the applicable reconnection charges; and
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 23 of 39
(c)
any applicable security deposit.
The Town's Right of Entry
9
(1) As a condition of receipt of Utility Services and as operational needs dictate, authorized
representatives of the Town shall have the right to enter a Customer's Property at all
reasonable times, or at any time during an Emergency, for the purpose of:
(a)
installing, inspecting, maintaining, replacing, testing, monitoring, reading or
removing the Town's Facilities;
(b)
investigating or responding to a Customer complaint or inquiry;
(c)
conducting an unannounced inspection where the Town has reasonable grounds
to believe that unauthorized use of water or interference with Facilities, including
but not limited to a Meter, has occurred or is occurring; and
(d)
for any other purpose incidental to the provision of Utility Services.
(2) The Town will make reasonable efforts to notify the Customer in advance of entering a
Customer's property or to notify any other Person who is at the Customer's property and
appears to have authority to permit entry, except:
(a)
in cases of an Emergency;
(b)
where entry is permitted by order of a court or other authority having jurisdiction;
(c)
where otherwise legally empowered to enter;
(d)
where the purpose of the entry is in accordance with subsection (1) (c) above.
(3) The Customer shall pay a no access fee sufficient to cover the Town's reasonable out-of-
pocket and administrative costs, if the Town's lawful entry to a Customer's Property is
prevented or hindered by a Customer, whether by a Customer not keeping a scheduled
appointment or for any other cause within the control of the Customer.
Removal of Town Facilities
10 Where any Customer discontinues Utility Services furnished by the Town, or the Town lawfully
refuses to continue any longer to supply such utility services, the authorized representatives
of the Town may, at all reasonable times enter the Customer's Property to remove any
Facilities in or upon such Property.
False Information
11 No Person shall supply false information or make inaccurate or untrue statements in a
document or information required to be supplied to the Town pursuant to the Water and
Wastewater Bylaw.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 24 of 39
SCHEDULE "B"
PART 8 - TERMS AND CONDITIONS OF WATER SERVICES
Water Demand Management Measures
1
(1) The Town may, at such times and for such lengths of time as is considered necessary or
advisable, implement Water Demand Management Measures to restrict water usage to
any or all parts of the Town.
(2) All water restrictions shall be duly advertised by use of local media, printed or otherwise,
prior to taking effect.
(3) No Person shall contravene the terms or conditions of any Water Demand Management
Measures, without first obtaining the Town's authorization.
(4) Where the Town enters into a contract through a water supply agreement, for the
provision of water in bulk quantities, a separate rate may be established for such
provision by Council
Alternate Water Supply
2 No Person shall allow water to be supplied to a Property adjacent to a Water Main by way of
a well, spring or other source of water supply that is not connected to the Water System.
Resale and Supply of Water
3 No Person shall:
(a)
except for water obtained from the Waterworks System which has been enhanced
or altered in a lawful manner for resale, resell water obtained from the Waterworks
System to any other person except in accordance with the terms and conditions of
an executed written agreement with the Town;
(b)
supply water obtained from the Water System to any Person who intends to sell
the water; or
(c)
supply water from the Water System to any Property that could be supplied with
water through its own Service Connection.
Unauthorized Use of Water
4
(1) No Person shall use water from the Water System, or allow water obtained from the Water
System to be used:
(a)
in an unauthorized manner;
(b)
in a manner that will impede water use by other Customers;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 25 of 39
(c)
unless an Account has been opened by the Customer;
(d)
unless the water has first passed through a Meter.
(2) If the Town finds an unauthorized use of water including without restriction as a result of
any tampering with a Meter or other Facilities, the Town may make such changes in the
Town's Meters, appliances, or other Facilities or take such other corrective action as may
be appropriate to ensure only the authorized use of the Facilities, and also to ensure the
safety of the general public.
(3) Upon finding an unauthorized use of water, the Town may disconnect the Service
Connection immediately, without notice and shall charge the Person responsible, all costs
incurred in correcting the unauthorized use, in addition to any other rights and remedies
that may be available to the Town.
(4) A Person that uses water in contravention of this Section shall pay the following charges:
(a)
the applicable rate for the water used and, where necessary, based on an estimate
by the Town of the amount of water used in contravention of this Section;
(b)
all costs incurred by the Town in dealing with the contravention; and
(c)
any other applicable fees or charges provided for in the Water and Wastewater
Bylaw.
Authorizations and Approvals for Private Water Line
5
(1) The Customer shall be responsible for obtaining all permits, certificates, licenses,
inspections, reports, and other authorizations necessary for the installation and operation
of the Private Water Line.
(2) The Town shall not be required to commence Water Services to a Property unless and
until the Customer has complied with the requirements of all governmental authorities,
permits, certificates, licenses, inspections, reports and other authorizations, all right-of-
way agreements, and all of the Town's requirements applicable to the installation and
operation of the Private Water Line. The Town reserves the right, but is not obligated, to
verify that all necessary authorizations have been obtained by the Customer.
Temporary Water Services
6 The Town may provide temporary Water Services wherever practicable to a Customer for
purposes of facilitating construction of a new development. The Customer will pay a rate,
charge or fee for such temporary Water Services as specified in the Utility Rate Bylaw; until
either:
i) a Town final inspection is issued for the development; or
ii) the development is being used for its intended purpose;
whichever event occurs first.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 26 of 39
PART 9 - WATER METERS
Provision and Ownership of Meters
1
(1) All water supplied by the Town through each Service Connection shall be measured by
one Meter unless the Chief Administrative Officer, in his or her sole discretion, has
specified otherwise.
(2) The Town shall, at the Customer's sole cost, supply and install one or more Meters for the
purpose of measuring the volume of water delivered to a Customer by way of a Service
Connection. Each Meter shall remain the sole property of the Town, notwithstanding the
Customer has paid the Town's costs of supply, unless the Chief Administrative Officer and
the Customer have expressly agreed in writing otherwise.
(3) In the case of new construction, a Customer's Property may only be occupied after the
Meter is installed and an Account opened.
(4) Meter installation fifty (50) millimeters (two inches) in size and larger shall have a valve
within three hundred millimeters (twelve inches) of the outlet side of the meter and have a
valve by-pass around the meter. By-pass valves must be sealed and shall be opened
only in case of emergency. The Chief Administrative Officer must be notified within twenty-
four hours after a seal is broken.
Responsibilities of Customer
2
(1) Each Customer shall ensure that a location on the Customer's Property for Meter
installation is provided, and that access to the Meter is provided for the purpose of reading
or servicing the Meter, in accordance with all applicable Water Service Guidelines.
(2) Each Customer shall provide adequate protection for the Meter supplied by the Town
against freezing, heat or any internal or external damage.
(3) When a Meter is damaged due to frost, heat or any other condition or means against which
the Customer neglected to provide adequate protection, the cost of removal and repair or
replacement of the Meter shall be borne by the Customer.
General Meter Restrictions
3
(1) No Person, other than an authorized agent of the Town, shall install, test, remove, repair,
replace, or disconnect a Meter.
(2) For All new construction the owner of every building shall make provision for the
installation of meters in a horizontal position.
(3) No Person shall break, tamper, or interfere with any Meter.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 27 of 39
(4) If a Meter is lost, damaged or destroyed, the Customer shall pay for the entire cost of the
Meter removal, repair and reinstallation or for the cost of replacing the Meter.
(5) No Person shall obstruct or impede direct and convenient access to Meters for the purpose
of inspection, removal, repair, replacement or reading.
Subsidiary Meters
4
(1) A Customer may, for their own benefit, and at their own cost, install a Subsidiary Meter
between the Meter supplied by the Town and the point of use of the water supplied,
provided that the Town shall under no circumstances be required to maintain or read a
Subsidiary Meter installed under this Section.
(2) All Subsidiary Meters shall remain the property of the Owner.
(3) Where, in the opinion of the Town, a Subsidiary Meter has been installed in a manner so
as to interfere with the operation of or access to the Town's Meter, the Town may direct,
in writing, that the Customer relocate or remove the Subsidiary Meter within a time frame
selected by the Town.
Access to Meters
5
(1) The Town may, at any reasonable time, read, inspect, remove or test a Meter installed on
Property owned or controlled by the Customer.
(2) If a Person refuses to allow or interferes with the Town's access to a Meter then, in addition
to any other legal remedy available, the Town may proceed to disconnect the Service
Connection without any further notice until such time as access to the Meter is granted.
Meter Testing
6
(1) At the request of a Customer, the Town shall arrange Meter verification and if necessary,
shall arrange for a Meter to be tested by an independent third party qualified to perform
such work. If, upon verification or testing or both, the Meter is found to be recording
accurately, which for this purpose is defined as recording between 97% and 103% of
actual consumption, then the Customer shall pay all applicable fees and charges for this
service.
(a)
If the Meter is found to be recording inaccurately as defined above, the Town will
repair or replace the Meter and the cost, along with the costs of verification and
testing, shall be borne by the Town.
(2) The Town may at any time inspect or test any Meter, on their own initiative, regardless of
whether the Customer has requested inspection or testing. In such case no fees or
charges are payable by the Customer.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 28 of 39
Circumvention of Meter
7
(1) If under any circumstances, a Person other than an authorized agent of the Town prevents
a Meter from accurately recording the total volume of water supplied, the Town may
disconnect the Service Connection and take other appropriate actions to ensure access
to accurate Meter data.
(2) The Town may then estimate the demand and amount of water supplied but not recorded
by the Meter at the Service Connection. The Customer shall pay the cost of the estimated
water consumption plus all costs related to the investigation and resolution of the matter.
PART 10 - FIRE HYDRANTS AND OTHER FACILITIES
Use of Water from Fire Hydrants
1
(1) Unless authorized by the Town, no Person shall operate or interfere with a fire hydrant or
valves connected to the water system, whether owned by the Town or privately owned,
except as necessary for firefighting purposes.
(2) A Customer requesting authorization to use water from a fire hydrant shall apply to the
Town by paying all associated fees and supplying information regarding the location of the
fire hydrant to be accessed, the manner in which it will be used, and any other information
that may be reasonably required by the Town.
(3) The Town will advise the Customer whether and on what terms the Town is prepared to
authorize use of a fire hydrant and any conditions (including without limitation, payments
by the Customer) that must be satisfied as a condition of using a fire hydrant.
Fire Hydrant Flow Tests
2
(1) No Person shall conduct fire hydrant flow tests without first obtaining the authorization of
the Town.
(2) Fire hydrant flow tests conducted by a Customer, shall be at the Customer's sole expense,
including all costs associated with having a Town representative attend to witness the test.
Private Fire Hydrants
3
(1) A Customer who wishes to install a private fire hydrant on the Customer's Property may,
upon obtaining approval for the installation from the Town, do so at the Customer's sole
expense.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 29 of 39
(2) A Customer shall ensure that every private fire hydrant located on the Customer's Property
maintains an adequate volume, pressure and flow rate of water required for firefighting
purposes. Fire Hydrants must be maintained in accordance with Government of Alberta
Fire Code. An annual inspection report must be submitted to the Fire Chief no later than
December 31st of each year.
(3) The Town may, at any reasonable time, inspect a private fire hydrant for compliance with
the Water and Wastewater Bylaw.
Interference with Fire Hydrants
4
(1) No Person shall do anything to obstruct access to, or interfere with the operation of, a fire
hydrant.
(2) Each Customer who owns Property on which a fire hydrant is located or Property that is
adjacent to Property on which a fire hydrant is located shall maintain a clearance of at
least 1 meter around a fire hydrant and shall not permit anything to be constructed,
erected, placed or planted within that minimum clearance.
Operation of Curb Stops
5 No Person, other than an authorized representative of the Town, shall operate a Curb Stop
on any Property.
Cross Connections
6
(1) No Customer shall install or allow to exist any connection or Cross Connection that could
cause or allow drinking water in any part of the Water System to become contaminated or
polluted in any way.
(2) Where the Town determines that there exists a connection or Cross Connection prohibited
by this Section, the Town shall give notice to the Customer to correct the connection or
Cross Connection at the expense of the Customer within the time specified in the notice
and may, in addition to any other legal remedy, disconnect the Service Connection
immediately for such time as the prohibited connection or Cross Connection continues.
Backflow Prevention
7
(1) Where in the opinion of the Town, the configuration of any water connection creates a
high risk for contamination to the water system, the Customer, upon being given notice
by the Town, shall install an approved Backflow Preventer at the Customer's sole cost
at all identified sources of potential contamination.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 30 of 39
(2) No Customer or other Person shall connect, cause to be connected, or allow to remain
connected to the water system any piping, fixture, fittings, container or appliance, in a
manner which under any circumstances, may allow contaminated or Polluted Water,
Wastewater, or any other liquid, chemical or substance to enter the domestic water
system.
(3) If a condition is found to exist which is contrary to subsection (2), the Town may issue
such order or orders to the Customer as may be required to obtain compliance with
subsection (2).
(4) All Backflow Preventers shall be inspected and tested at the expense of the Customer,
upon installation, and thereafter annually, or more often if required by the Town; by
Personnel approved by the Town to carry out such tests, to demonstrate that the device
is in good working condition. The Customer shall submit a report in a form approved by
the Town for all tests performed on a Backflow Preventer within thirty (30) days of a test
and a record card issued by the Town shall be displayed on or adjacent to the Backflow
Preventer. The tester shall record thereon the name and address of the owner of the
device; the location, type, manufacturer, serial number and size of the device; and the
test date, the tester's initials, the tester's name (if self-employed) or the name of the
tester's employer and the tester's license number
(5) When the results of a test referred to in subsection (4) show that a Backflow Preventer is
not in good working condition, the Customer shall, repair or replace the device within
ninety-six (96) hours. If the Customer fails to comply with the direction given, the Town
may shut off the water service or water services.
(6) If a Customer fails to have a Backflow Preventer tested within the time provided in
subsection (4), the Town may cause the water service or water services to be terminated
until the Backflow Preventer has been tested and approved.
(7) No Persons other than those who have achieved journeyman plumber or "Certificate of
Competency" in an accredited program of Alberta may conduct the tests on Backflow
Preventers.
SCHEDULE "C"
PART 11 - TERMS AND CONDITIONS OF WASTEWATER SERVICES
Unauthorized Use of Wastewater System
1
(1) No Person shall use the Wastewater System, or allow the Wastewater System to be used:
(a)
in an unauthorized manner;
(b)
in a manner that will impede the Wastewater System's use by other Customers;
(c)
unless an Account has been opened by the Customer.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 31 of 39
(2) If the Town finds an unauthorized use of the Wastewater System including without
restriction any tampering with any of the Facilities, the Town may make such changes in
its Facilities or take such other corrective action as may be appropriate to ensure only the
authorized use of the Facilities, and also to ensure the safety of the general public.
(3) Upon finding an unauthorized use of the Wastewater System, the Town may disconnect
the Service Connection immediately, without notice and shall charge the Person all costs
incurred in correcting the condition, in addition to any other rights and remedies that may
be available to the Town
(4) A Person that uses the Wastewater System in contravention of this Section shall pay the
following charges:
(a)
the applicable rate for the Wastewater Services used based on an estimate by the
Town of the value of the contravention of this Section;
(b)
all costs incurred by the Town in dealing with the contravention; and
(c)
any other applicable fees or charges provided for in the Water and Wastewater
Bylaw.
CONNECTION TO WASTEWATER SYSTEM
2 No new construction shall have weeping tile, sump pumps or eavestrough downspout
systems connected to the Wastewater System unless approved in writing by the Chief
Administrative Officer.
STORM WATER / GROUND WATER DISCHARGE TO WASTEWATER SYSTEM
3 No Person shall discharge, or cause to be discharged, storm water, surface water, ground
water, roof run-off, subsurface drainage, or cooling water to any Wastewater System,
unless approved in writing by the Chief Administrative Officer.
PROHIBITED SUBSTANCES IN WASTEWATER
4. No Person shall discharge or permit to be discharged into any Wastewater System:
(a)
any solid or viscous substance capable of causing obstruction, or other
interference with the operation of the Wastewater system, including dangerous
goods, hazardous waste, biological waste, combustible waste, biomedical waste,
reactive waste, elemental mercury, prescription or illegal drugs, soil, PCBs,
pesticides, radioactive materials, hair, grease, oil, cigarettes, ashes, cinders,
sand, potters clay, resin, mud, straw, metal, glass, rags, feathers, tar, plastics,
wood, grass clippings, insoluble shavings, asphalt, creosote, bone, hide,
eggshells, meat and fat trimmings or waste, baking dough, chemical residues,
spent grain and hops, whole food, garbage, paint residues, cat box litter, animal
tissues, manure, blood, or Sharps;
(b)
Wastewater having a pH lower than 6.0 or higher than 10.5, or having any other
corrosive property capable of causing damage or hazard to structures,
equipment, and Wastewater treatment processes;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 32 of 39
(c)
Wastewater containing substances in concentrations exceeding the following:
(i) Antimony 1.0 mg/L
(ii) Arsenic 1.0 mg/L
(iii) Barium 3.0 mg/L
(iv) BTEX 1.0 mg/L
(v) Boron 1.0 mg/L
(vi) Cadmium 0.05 mg/L
(vii) Chromium 1.0 mg/L
(viii) Chlorinated Hydrocarbons 0.02 mg/L
(ix) Copper 0.5 mg/L
(x) Cyanide 1.0 mg/L
(xi) Hydrocarbons 50 mg/L
(xii) Lead 1.0 mg/L
(xiii) Manganese 1.0 mg/L
(xiv) Mercury 0.1 mg/L
(xv) Nickel 0.5 mg/L
(xvi) Phenolic Compounds 0.1 mg/L
(xvii) Selenium 1.0 mg/L
(xviii) Silver 1.0 mg/L
(xix) Sulphide 1.0 mg/L
(xx) Zinc 1.0 mg/L
(xxi) Total Suspended Solids (TSS) 4,800 mg/L
(xxii) Biochemical Oxygen Demand (BOD) 4,800 mg/L
(xxiii) Chemical Oxygen Demand (COD) 9,600 mg/L
(xxiv) Total Phosphorus 150 mg/L
(xxv) Total Kjeldahl Nitrogen 400 mg/L
(xxvi) Oil and Grease - animal, vegetable 500 mg/L
(xxvii) Oil and Grease - synthetic hydrocarbon 50 mg/L
(xxviii) Phosphates 100 mg/L
(d)
Wastewater containing hydrogen sulphide, carbon disulphide, reduced sulphur
compounds, amines or ammonia;
(e)
Wastewater containing dyes or colouring materials which may or could pass
through a Wastewater treatment plant and discolour the Wastewater effluent;
(f)
any matter that may cause an offensive odour to emanate from a sewage works,
and without limiting the generality of the foregoing, sewage containing hydrogen
sulphide, carbon disulphide, other reduced sulphur compounds, amines or
ammonia in such quantity that may cause an offensive odour;
(g)
Wastewater above 75 degrees Celsius;
(h)
any substance which:
(i)
is or may become harmful to any recipient water course or collection
system or part thereof or will cause a violation or noncompliance event
in the Operating Approval for the Wastewater Treatment Plant;
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 33 of 39
(ii)
may interfere with the proper operation or maintenance of the
Wastewater system, disposal of biosolids, or any Wastewater
treatment process or cause damage to the Wastewater Works or
Wastewater treatment plant;
(iii)
grit removed from commercial or industrial premises including but not
limited to grit removed from car washing establishments, automobile
garages and restaurant Sumps or from Interceptors;
(iv)
will be discharged in layers or will form layers upon interaction with
other Wastewater;
Alternate Wastewater Supply
5 No Person shall, unless authorized in writing by the Town, construct or maintain any septic
tank, cesspool or other facility intended or used for the collection or disposal of Wastewater
on Property located along a Wastewater Main.
Authorizations and Approvals for Private Drainage Line
6
(1) The Customer shall be responsible for obtaining all permits, certificates, licenses,
inspections, reports, and other authorizations necessary for the installation and operation
of the Private Drainage Line.
(2) The installation of sewer connections shall comply with all requirements of the Alberta
Safety Codes Act and regulations thereunder.
(3) The Town shall not be required to commence Wastewater Services to a Property unless
and until the Customer has complied with the requirements of all governmental authorities,
permits, certificates, licenses, inspections, reports and other authorizations, all right-of-
way agreements, and all of the Town's requirements applicable to the installation and
operation of the Private Drainage Line. The Town reserves the right, but is not obligated,
to verify that all necessary authorizations have been obtained by the Customer.
Commercial or Industrial Wastes
7
(1) No Wastewater or other matter resulting from any commercial, trade, industrial or
manufacturing process shall be discharged or permitted to be discharged into the
Wastewater System unless prior approval has been granted by the Town and only then
after any required pretreatment of the Wastewater or other matter as prescribed by the
Town.
(2) All necessary pretreatment equipment or works shall be installed by the Customer, at the
Customer's sole expense, prior to the construction of the Service Connection and
thereafter shall be continuously maintained and operated by the Customer.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 34 of 39
No Dilution
8 No Person shall dilute or permit to be diluted any Wastewater in order to enable its discharge
in compliance with these Terms and Conditions.
Oil, Grease and Sand Interceptors
9
(1) The Customer of any Property on which there is commercial or institutional food
preparation shall provide a grease and oil interceptor on all fixtures that may release oil
and grease.
(2) The Customer of any industrial, commercial or institutional Property where vehicles or
equipment are serviced, repaired, disassembled or washed shall provide a grease, oil and
sand interceptor on all fixtures that may release grease, oil or sand.
(3) The Town may require a Customer of any Property to install an interceptor if the Town, in
their sole discretion, determines that an interceptor is required.
(4) All interceptors shall be:
(a)
of sufficient capacity and appropriate design to perform the service for which the
interceptors are used;
(b)
located to be readily accessible for cleaning and inspection; and
(c)
maintained by the Owner.
Protection of Wastewater System
10
(1) No Person shall remove, damage, destroy, alter or tamper with any Facilities forming part
of the Wastewater System, except as authorized by the Town.
(2) No person shall interfere with the free discharge of any Wastewater Main or part thereof,
or do any act or thing that may impede or obstruct the flow to, or clog up, the Wastewater
System.
(3) In case of a blockage, either wholly in part, of the Wastewater System by reason of
negligence or the failure or omission to strictly comply with the provisions of the Water and
Wastewater Bylaw, the Customer concerned or Person responsible shall be liable for all
clogs and the cleaning of such blockages and for any other damages for which the Town
may be held liable due to any such blockages.
(4) The "MGA" Part 13, Division 1 Liability of Municipalities, Sections 527.2 to 534 may rule
in the absence of liability direction. (MGA Revised statues of Alberta 2000, Chapter M-26
December 11, 2013)
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 35 of 39
Hauled Wastewater
11 No Person shall discharge or permit the discharge of hauled Wastewater except at a hauled
Wastewater discharge location approved by the Town and only then in accordance with any
terms and conditions imposed by the Town, including payment of applicable fees and charges.
Spills
12
(1) Any Person who discharges or permits the discharge of any Wastewater or other matter
contrary to The Water and Wastewater Bylaw shall, immediately after becoming aware of
the discharge, notify:
(a)
the Town and provide the following information:
i.
name of the Person causing or permitting the discharge;
ii. location of the release;
iii. name and contact information of the Person reporting the discharge;
iv. date and time of the discharge;
v. type of material discharged and any known associated hazards;
vi. volume of the material discharged; and
vii. corrective action being taken, or anticipated to be taken, to control the
discharge.
viii. the identity of the Owner of the Property, where the Person reporting the
discharge is not the Owner and knows, or is readily able to ascertain the
identity of the Owner; and
ix. the identity of any other Person whom the Person reporting knows or ought to
know may be directly affected by the discharge
(2) The Person who discharged or permitted the discharge pursuant to subsection (1) shall,
as soon as the Person becomes aware or ought to have become aware of the discharge,
take all reasonable measures to:
(a)
confine, remedy and repair the effects of the discharge; and
(b)
remove or otherwise dispose of the matter in a lawful manner so as to minimize all
adverse effects.
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 36 of 39
SCHEDULE "D"
PART 12 - SPECIFIED PENALTIES
Section
Offence
Specified Penalty
Part 3, s. 15
Obstruct an authorized
representatives
$200
Schedule "A", Part 6, s.
4(2)(b)
Backfill before Service
Connection inspection
$250
Schedule "A", Part 6, s. 7(2)
Interfere with another
Customer's Service
Connection/Utility Services
$200
Schedule "A", Part 6, s. 11(1)
Obstruct access to Facilities
$500
Schedule "A", Part 6, s. 11(3)
Install structure that interferes
with proper and safe
operation of Facilities
$200
Schedule "A", Part 6, s. 12(1)
Interfere with or alter
Facilities
$500
Schedule "A", Part 6, s. 14
Extend Customer-owned
infrastructure beyond
Property
$750
Schedule "A", Part 7, s. 11
Supply false or inaccurate
information
$200
Schedule "B", Part 8, s. 1(3)
Fail to comply with Water
Demand Management
Measures
$500
Schedule "B", Part 8, s. 2
Obtain water from source not
connected to the Water
System
$500
Schedule "B", Part 8, s. 3(a)
Unauthorized resale of water
$500
Schedule "B", Part 8, s. 3(b)
Supply water to Person
intending to resell water
$500
Schedule "B", Part 8, s. 3(c)
Supply water to Property
capable of own Service
Connection
$500
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 37 of 39
Schedule "B", Part 8,s.
4(1)(a)
Use water in unauthorized
manner
$500
Schedule "B", Part 8,
s. 4(1)(b)
Impede water use of other
Customers
$200
Schedule "B", Part 8,
s. 4(1)(c)
Use water without an Account
$500
Schedule "B", Part 8
s. 4(1)(d)
Installation and Use of a
Bypass system prior to water
passing through a Meter
$500
Schedule "B", Part 9, s. 3(1)
Unauthorized installation,
testing, removal, repair,
replacement or disconnection
of Meter
$500
Schedule "B", Part 9, s. 3(3)
Break, tamper or interfere
with Meter
$500
Schedule "B", Part 9, s. 3(5)
Obstruct access to Meter
$250
Schedule "B" Part 10, s. 1(1)
Unauthorized operation of a
fire hydrant
$750
Schedule "B", Part 10, s. 2(1)
Unauthorized fire hydrant
flow test
$750
Schedule "B:, Part 10, s. 3
(2)
Failure to maintain and
regularly test fire hydrant
$750
Schedule "B", Part 10, s. 4(1)
Obstruct access to or
operation of a fire hydrant
$300
Schedule "B", Part 10, s. 4(2)
Fail to maintain one meter
clearance around fire hydrant
$300
Schedule "B", Part 10, s. 5
Unauthorized operation of
Curb Stop
$500
Schedule "B" Part 10, s. 6(1)
Connection/Cross
Connection that could
contaminate water
$750
Schedule "C", Part 11,
s. 1(1)(a)
Use Wastewater System in
unauthorized manner
$500
Schedule "C", Part 11,
s. 1(1)(b)
Impede Wastewater Use of
other Customers
$200
Schedule "C", Part 11
s. 1(1)(c)
Use Wastewater Service
without an account
$500
Bylaw No. 02-17
Water and Wastewater Bylaw
Page 38 of 39
Schedule "C", Part 11, s. 4(a)
Discharge prohibited
substances in the wastewater
system
$500
Schedule "C", Part 11, s. 4(f)
Offensive odour
$500
Schedule "C", Part 11, s. 8
Diluting Wastewater to allow
for discharge into Wastewater
$500
Schedule "C", Part 11, s. 9(1)
Tampering with Wastewater
System without authorization
$500
Schedule "C", Part 11, s. 9(2)
Interfering with the free
discharge of Wastewater
Main
$500
Schedule "C", Part 11, s. 11
Discharge of hauled
wastewater at location not
approved by the Town
$500
Any subsequent offence
Double the specified
penalty listed above
TOWN OF DRUMHELLER
BYLAW 15.21
BEING A BYLAW OF THE TOWN OF DRUMHELLER, IN THE PROVINCE OF ALBERTA, TO
AMEND BYLAW 02-17, THE WATER AND WASTEWATER BYLAW;
WHEREAS, Council considers it desirable to amend Bylaw 02-17, the Water and Wastewater
Bylaw;
THEREFORE, the Council of the Town of Drumheller, in the province of Alberta enacts as
follows:
1. Changes to Bylaw Part 1 - Title and Definitions
1.1
The addition of;
"Process Water" means water that is completely consumed in the manufacturing or
production of goods.
2. Changes to "Schedule A"; Part 6 - Service Connections; Number of Services:
2.1
The deletion of;
All newly constructed multiple unit structures located on one lot shall be serviced with
one service and one water meter which will register water consumption for all units
located within the building.
2.2
The addition of;
1)
Unless otherwise approved by the Chief Administrative Officer, each property
shall have one service with one water meter.
2)
A commercial or industrial property, that has significant process water use, that
does not return to the Wastewater system, may request a dedicated process
water service that does not incur wastewater charges. All charges associated
with the additional water service and water meter are the customer's
responsibility.
3. TRANSITIONAL
3.1
Bylaw 15.21, amending Bylaw 02-17 comes into full force after third reading.
READ A FIRST TIME THIS 28th DAY OF JUNE, 2021
PUBLIC HEARING: JULY 12th, 202
READ A SECOND TIME THIS 23rd DAY OF AUGUST, 2021
READ A THIRD TIME AND PASSED THIS 23rd DAY OF AUGUST, 2021
The original document, duly signed and executed, is retained on file.