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TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 1/19
A BYLAW OF THE TOWN OF ONOWAY IN THE PROVINCE OF ALBERTA, FOR THE
PURPOSE TO REGULATE THE SUPPLY AND DISTRIBUTION OF WATER AND TO
REGULATE THE SANITARY SEWAGE COLLECTION SYSTEM
WHEREAS, the Municipal Government Act, Chapter M-26, RSA 2000 with amendments thereto, provides
that a Council of a Municipality may pass a bylaw for services provided by or on behalf of the municipality,
public utilities, and to regulate or prohibit the supply and distribution of water and sanitary sewage collection
system.
NOW THEREFORE, the Council of the Town of Onoway, in the Province of Alberta, duly assembled,
enacts as follows:
SECTION 1
TITLE
1.
This Bylaw may be cited as "Water and Sewer Utility Bylaw".
SECTION 2
DEFINITIONS
For the purpose of this Bylaw and in the Fees and Charges Bylaw, unless the context otherwise requires:
2.1
"Application" means the application made by the consumer in writing on the required form to
the Town for the supply of water or sewer services;
2.2
"Abnormal Reading" means the readout on the water meter that represents the volume of
water used by a particular consumer that varies significantly from the normal pattern of use,
whereas significantly is determined by the factor of 4 times or greater the normal volume of
usage for that particular period of consumption.
2.3
"Combined Service" means the services or service pipes used or intended to be used to supply
water for fire protection as well as water for purposes other than fire protection;
2.4
"Consumer" means any person who uses water or sewer services supplied by the Town;
2.5
"Council" means the Municipal Council for the Town of Onoway;
2.6
"Fire Line" means a pipe that is intended solely for the purpose of providing a standby supply
of water for fire protection purposes;
2.7
"Meters" means meters and all other equipment and instruments supplied and used by the
Town to calculate the amount of water consumed on the premises upon which such meters are
situated;
2.8
"Municipal Manager" means the Chief Administrative Officer of the Town or his/her
designate;
2.9
"Person" includes a partnership, a firm a body corporate, a body politic, and the heirs,
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TOWN OF ONOWAY WATER AND SANITARY SEWAGE 2/19
executors, administrators or other legal representatives of a person to whom the context can
apply according to law;
2.10
"Private Service or Private Service Pipe" means that portion of a pipe used or intended to be
used for the supply of water which extends from the service valve to a meter;
2.11
"Service Valve" means the valve on a Town Service Pipe;
2.12
"Sewage Lagoon Hauler" means a contractor who, in agreement with the Town of Onoway
and holding a valid Temporary Sewage Dumping Permit, is allowed to dispose of sewage waste
collected from residences within the town boundaries which are not connected to the sanitary
sewer works collection system;
2.13
"Sewer" shall mean the system of sanitary sewer works owned and operated by the Town and
all accessories and appurtenances thereof and the storm sewer system owned and maintained by
the Town and all accessories and appurtenances thereof;
2.14
"Sewer Main" means those pipes installed by the Town or the developer for the Town in
streets or alleys for the conveyance of sewage throughout the Town to which service pipes may
be connected;
2.15
"Sewer Utility" means the system of sanitary sewer works owned and operated by the Town
and all accessories and appurtenances thereof;
2.16
"Shut-off" means an interruption in or discontinuation of the supply of water;
2.17
"Sprinkling" means the distribution of water to the surface or subsurface of lawns, gardens, or
other areas, situated outside buildings by pipes, hoses, sprinkler or any other method;
2.18
"Street or Streets" shall include all highways, roads, lanes, alleys, avenues, easements,
thoroughfares, utility lots, drives, bridges and ways of public nature, sidewalks, boulevards,
parks, public square and other public places unless the contrary is expressed or unless such
construction would be consistent with the context of this Bylaw;
2.19
"Town" means the Town of Onoway or its duly authorized representatives;
2.20
"Town Service Pipe" means that portion of a pipe used for the supply of water which extends
from the water main to the service valve or that portion of pipe used for sewer service which
extends from the sewer main to the property line;
2.21
"Water Main" means those pipes installed by the Town or the developer for the Town in
streets or alleys for the conveyance of water throughout the Town from which service pipes
may be connected; and
2.22
"Water Utility" means the system of water works owned and operated by the Town and all
accessories and appurtenances thereof.
2.23
"Account" means utility account.
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 3/19
SECTION 3
ADMINISTRATION
3.1
The Water and Sewer Utility of the Town of Onoway, comprised of water mains, sewer mains,
intermediate mains, lift stations, service pipes, fire hydrants, valves, meters, service and all
other appurtenances together with the sale of water, shall be under the management and control
of the Municipal Manager;
3.2
The Municipal Manager has authority to shut off water for any consumer or consumers for any
reason which, in the opinion of the Municipal Manager, necessitates such shutting off, provided
that the Municipal Manager shall give notice of such shutting off (Except in an Emergency;
notice will be given, if possible, for emergency situations);
3.3
The Town does not guarantee the pressure nor the continuous supply of water and the Town
reserves the right at any and all times, without notice, to change the operating water pressure
and to shut off water; neither the Town, its officers, employees or agents shall be liable for the
change in water pressure nor for the shutting off of water or should the water contain
sediments, deposits, or other foreign matter;
3.4
Consumers depending upon a continuous and uninterrupted supply or pressure of water or
having processes or equipment that require particularly clear or pure water shall provide such
facilities as they consider necessary to ensure a continuous and uninterrupted supply, pressure
or quality of water required for this use;
3.5
The Town may, as a condition to the supply of water, inspect the premises of a consumer who
applies to the Town for such supply in order to determine if it is advisable to supply water to
such consumer;
3.6
The Town may, with the permission of the consumer, inspect the premises of the consumer in
order to do any tests on water piping or fixtures belonging to such consumer so as to determine
if this Bylaw is complied with and, in the event that such consumer fails or refuses to give such
permission, the supply of water to that consumer may be shut off;
3.7
The Town may at such times and for such length of time as considered necessary or advisable,
regulate, restrict or prohibit the distribution of water to the surface of lawns, gardens or other
areas situated outside buildings by way of hoses, sprinklers or any other method; and
3.8
In exercising the authority conferred by paragraph 3.7 of this section, the Town:
3.8.1
Shall cause to be published in a local newspaper that is circulated in the Town and/or other
means of advising the general public, with a public notice giving reasonable detail of the
regulation, restriction or prohibition of sprinkling being imposed which may be limited as to
time or times specified or which may be unlimited as to time in which latter case, a similar
public notice shall be given of the cessation of such regulation, restriction or prohibition; and
3.8.2
May regulate, restrict or prohibit sprinkling in all or any part or parts of the Town and in so
doing the Town may provide different times during which different consumers may sprinkle by
reference to compass direction related to streets, odd and even street addresses, or such other
manner as the Town considers appropriate.
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 4/19
SECTION 4
PROHIBITIONS
4.1
Restricted use of Town facilities:
4.1.1
No consumer shall operate, use, interfere with, obstruct or impede access to the water or sewer
utilities or any portion thereof in any manner not expressly permitted by this Bylaw; if the
consumer is in default of this, the Municipal Manager may cause the water being supplied to
such consumer to be shut off until such consumer complies with all of the provisions of this
Bylaw;
4.2
Wastage
4.2.1
No consumer shall cause, permit or allow the discharge of water so that it runs to waste,
whether by reason of leakage from underground piping, a faulty plumbing system or otherwise;
4.2.2
The Municipal Manager may cause the water supply to any consumer who violates paragraph
4.2.1 of this Bylaw to be shut off until such time as the consumer establishes, to the satisfaction
of the Municipal Manager, that he/she has taken such steps as may be necessary to ensure that
any water supplied to him/her by the Town will not run to waste and further forfeit the right to
be supplied with water and, additionally, shall be guilty of an offence and liable on summary
conviction to a fine, as per the Fees and Charges Bylaw; and
4.2.3
The Municipal Manager shall give notice to such consumer prior to causing the water supply to
be shut off; and
4.2.4
Notwithstanding the foregoing, the Municipal Manager may under such condition as they may
consider reasonable allow a consumer to discharge water so that it runs to waste or unless the
municipality installs a bypass flow if such consumer's water service would be susceptible to
freezing;
4.3
Use of Water
4.3.1
No consumer shall be permitted to:
4.3.1.1
Lend, sell or otherwise dispose of water unless specifically licensed or permitted by the Town
of Onoway to do so;
4.3.1.2
Give away or permit water to be taken from their water service in bulk quantities for use in
residential, commercial, industrial, or oil and gas applications located outside of municipal
boundaries unless specifically permitted to do so by the Town.
4.3.1.3
Use or apply any water to the use or benefit of others or to any other than his own use and
benefit; with the exception of supporting not-for-profit events or fundraisers that may include
car washes, spray contests, and other similar type events upon first receiving permission from
the Town of Onoway.
4.3.1.4
Increase the usage of water beyond that agreed upon with the Town;
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 5/19
4.3.1.5
Wrongfully or improperly waste water;
4.3.2
Any consumer who contravenes paragraph 4.3.1 of this Bylaw forfeits any right to be supplied
with water and, in addition, shall be guilty of an offence and liable on summary conviction to a
fine, as per the Fees and Charges Bylaw; and
4.3.3
Any landowner who rents his/her property in a manner so as to be subject to the Landlord and
Tenant Act shall be exempt from the provisions of paragraph 4.3.1 of this Bylaw so long as the
use and benefit of the water accrues solely to the benefit of the tenant(s);
4.5
Noise and Pressure Surges
4.5.1
No consumer shall cause, permit or allow any apparatus, fitting or fixture to be or to remain
connected to his/her water supply or allow his/her water supply to be operated in such a manner
as to cause noise, pressure surges or other disturbances which may in the opinion of the
Municipal Manager result in annoyance or damage to other consumers or the water utility. The
Municipal Manager may cause the water supply to any consumer contravening the provisions
of this section to be shut off provided that the Municipal Manager shall give notice to such
consumer prior to such water supply being shut off. The water supply to any such consumer
shall not be restored until such time as the consumer has paid to the Town all costs incurred by
the Town in shutting off and turning on such water supply plus a fine as set out in the Fees and
Charges Bylaw;
4.6
Contamination
4.6.1
No consumer shall cause, permit or allow to remain connected to his/her water supply or sewer
any piping, fixture fitting, container or other apparatus which may cause water from a source
other than the water utility or another harmful or deleterious liquid or substance to enter the
water or sewer utilities. The Municipal Manager may cause the water supply to any consumer
contravening the provisions of this section to be shut off provided that the Municipal Manager
shall give notice to such consumer prior to such water supply being shut off. The Water supply
to such consumer shall not be restored until such consumer has paid to the Town all costs
associated with the shutting off and turning on of the water supply plus any applicable fine for
contravention of the bylaw as set out in the Fees and Charges Bylaw;
4.7
Bylaw
4.7.1
The provisions of the Bylaw shall form part of a contract between the consumer and the Town
for the supply of water and this supply shall be subject to all the provisions of this Bylaw.
4.8
Sewer
4.8.1
No person shall throw, deposit or leave in the municipal sewer system, through trap, basin,
grating, manhole or other appurtenance of any Town sewer any butcher's offal, garbage, litter,
manure, sanitary pads, baby diapers, rubbish or refuse of any kind, except necessary toilet
discharge, toilet paper and kitchen slops properly discharged through a private sewer line from
a residence or non-residential building into the Town sewer lines;
4.8.2
No person shall permit to be discharged into any sewer any liquid, chemical, trade wastes or
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 6/19
any liquids heated to a temperature higher than 170 degrees Fahrenheit;
4.8.3
No person shall make or cause to be made any connection with any Town sanitary sewer line or
house drain, an appurtenance thereof for the purpose of conveying or which may convey into
the same any inflammable or explosive material, storm water, roof drainage, sump pumps,
cistern or tank overflow;
4.8.4
No person shall interfere with the free discharge of any Town sewer, sanitary or storm, or any
part thereof, or do any act or thing which may impede or obstruct the flow or clog up any Town
sewer or appurtenance thereof. This will include the discharge of any improper materials such
as grease from cooking;
4.8.5
Grease traps of sufficient size and approved design shall be placed on the waste pipes of all
hotels, restaurants, laundries, grocery stores and other such places as the Town may direct; and
4.8.6
No commercial or private sewer hauling service shall be allowed to dump any materials in the
sewage system without first obtaining a Temporary Sewage Dumping permit.
SECTION 5
METERS
5.1
General
5.1.1
All water meters shall be supplied by the Town and application for such meter shall be made at
the Town office; all meters shall be owned and maintained by the Town;
5.1.2
All water supplied by the Town through a private service shall be measured by a meter unless
otherwise provided under this Bylaw or unless a special agreement is entered into between the
Town and the consumer.
5.2
Installation Responsibility
5.2.1
All water meters shall be supplied by the Town, and the original meter to a property shall be
installed by a Journeyman Plumber at the consumer's expense and all replacement meters will
be supplied by the Town unless the meter is being replaced as a direct result of negligence,
abuse, destruction, or other any other means other than general wear and tear. The owner will
be responsible for the installation of all replacement meters. The manner of installation of the
meter shall be approved by the Town;
5.3
Subsidiary Meter
5.3.1
A consumer may, for his/her own benefit, install a meter between the meter supplied by the
Town and the point of use of the water supply, provided that the Town shall not maintain such
meter, nor shall such meter be read by the Town;
5.4
Installation
5.4.1
A consumer shall make provision for the installation of a water meter to the satisfaction of the
Town and, when required, shall install a proper valve bypass as per paragraph 5.12 following:
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 7/19
5.4.2
Any consumers
5.4.2.1
Whose water supply is not metered, or
5.4.2.2
Whose water meter is not positioned to the satisfaction of the Town, shall make proper
provision for a meter to be installed or the meter to be moved as the case may be, all costs of
which shall be paid by the consumer and in default of payment the water supply of such
consumer shall be shut off until such costs are paid;
5.5
Special Meter Reading
5.5.1
A consumer who requests of the Town a special meter reading shall pay the fee designated in
the Fees and Charges Bylaw;
5.6
Testing or Calibration on Disputed Meter Reading
5.6.1
In the event a meter reading is disputed by either the Town or the consumer, a written notice
shall be given to the other. In the case of the consumer disputing the meter accuracy, a deposit,
in accordance with the Fees and Charges Bylaw, shall accompany the written notice. Following
written notice, a meter situated on the premises of such consumer shall be tested or calibrated
by a proper official designated by the Town. In the event that the said meter is found to be
accurate within 98.5% to 101.5% of the water passing through same, the expense of such test or
calibration shall be born by the party giving such notice in the amount designated in the Fees
and Charges Bylaw. In the event that the said meter is found not to be accurate within the
aforesaid limits, the same shall forthwith be repaired or replaced by another meter and the
expense of so doing shall be borne by the Town (unless the meter is of over 5/8 of an inch) and
the dispute deposit shall be returned;
5.6.2
In the event that a meter is found not to be accurate within the limits set out in paragraph 5.6.1
of this Bylaw hereof, the accounts based upon the reading of that faulty meter, for the
maximum of six (6) monthly bills rendered immediately preceding the date of such test or
calibration shall be corrected in proportion to the error of the meter in excess of the aforesaid
limits and the consumer shall pay or there shall be refunded to the consumer, as the case may
be, the amount so determined which payment or refund shall be accepted by both the Town and
the owner as settlement in full to the date thereof of all claims on account of such meter;
5.7
Meter Chamber
5.7.1
When in the opinion of the Municipal Manager the building or other premises intended to be
supplied with water are too far from the Town service to conveniently install a meter in such
building or premises, or if a number of buildings are to be supplied for any other reason in the
opinion of the Municipal Manager, then the consumer shall, at his sole cost, construct and
maintain a container for a meter and such container shall in all respect including location,
construction, size, access and otherwise howsoever be satisfactory to the Municipal Manager;
5.8
Meter Size
5.8.1
The size of the water meter shall be determined as follows:
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 8/19
5.8.1.1
If the internal diameter of the private service is 1 inch or less, a 5/8 inch meter shall be used;
5.8.1.2
If the internal diameter of the private service exceeds 1 inch, the size of the meter shall be one
size smaller than the size of the private service;
5.8.1.3
If the private service is a combined service (to supply water for fire protection as well as water
for other purposes) the internal diameter of the private service branch to be used for such other
purposes shall determine the meter size;
5.9
Non-Registering Meter
5.9.1
If upon the reading of a meter it is determined that the meter has failed to properly record the
flow of water, the Municipal Manager shall estimate the flow and render an account based upon
such method as he considers to be fair and equitable;
5.10
Protection of Meter
5.10.1
Every consumer shall provide adequate protection for the meter as supplied by the Town
against freezing, heat or any other internal or external damage failing which the consumer shall
pay to the Town all costs associated with the repair of such meter which amounts shall be
recoverable in the same manner as water rates;
5.11
Reading
5.11.1
The meters of all consumers where practicable shall be read once a month, or when a change in
property ownership has taken place (that the municipality is aware of) and before the new
owner has occupied the property or as soon as possible after the new owner has taken
possession.
5.12
Bypasses
5.12.1
Any consumer having a meter 2 inches in size or larger shall at his expense construct and
maintain a proper bypass valve satisfactory to the Town which bypass shall be sealed by the
Town and shall be opened by the consumer only in the case of emergency. The consumer shall
notify the Town within 24 hours after the seal on the bypass is broken failing which the
Municipal Manager may cause the water supply to such consumer to be shut off until
satisfactory arrangements have been made for the calculation of and payment for water
supplied and not recorded on the meter and payment of a fine, as per the Fees and Charges
Bylaw is paid;
5.13
Meter Valves
5.13.1
Any consumer having a meter smaller than 2 inches in size shall, at his/her sole cost and
expense, supply and maintain valves on both sides of and within 12 inches of the meter;
5.14
Water Meters - Installation/Repairs
5.14.1
Meters and shut off valves must be installed in an area readily accessible for meter reading,
inspection repair and removal, and their location shall be subject to the approval of the Town.
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 9/19
All meters shall be located on the consumer's side of the approved shut off valve;
5.14.2
No person shall do, or shall cause to be done, or shall permit to be done, any act or thing which
may obstruct, interfere with or impede direct and convenient access to a meter for the purpose
of installation, inspection, removal, repair, replacement reading or the like at all times; and
5.14.3
All consumers shall give free access to all or part of the building or property in which water is
delivered or consumed to the Town or its employees to install, inspect, repair and read the
meter or anything of a similar nature;
5.14.4
When a developer is building a show home or a residence under a contract, the developer shall
obtain a water meter of appropriate size from the Town following the required procedure of
written application and shall install at the time of construction.
SECTION 6
SERVICE AND SERVICING
6.1
Owner Responsibility
6.1.1
The owner of a parcel of land is responsible for the construction of the portion of the municipal
public utility services connection from the main lines to the boundary of the road or easement
as well as for the portion located above, on or underneath the owner parcel; and is responsible
for the costs of construction, and the work done on Town property must be done by the Town
or a contractor approved by the Town.
6.1.2
The owner of a parcel of land is responsible for the maintenance and repair of any portion of
the utility services, starting from the property line; located above, on or underneath their parcel;
and
6.1.3
Not withstanding 6.1.2, any property owner who causes damage to municipal public utility
services may be responsible for the costs of maintenance and repair of the municipal public
utility service connection if, in the mind of the Town, there are extenuating circumstances that
may warrant;
6.2
Application For New Infrastructure Connection
6.2.1
Any new construction on placing new services connection being water or sewer in the Town
shall complete an Infrastructure Connection Permit, and submit to the Town with the permit fee
specified in the Fees and Charges Bylaw, together with any required documents. This
submission shall be made not less than 30 days prior to requiring the services;
6.2.1.1
All installation and connection services and equipment shall be as per Onoway Minimum
Design Standards and shall be inspected by the Town;
6.2.1.2
Any installation or connection done or equipment used but not inspected by the Town, will
place the responsibility of repair and maintenance on the owner, even if the repair or damage is
on Town property;
6.2.2
Meter Activation Fee
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6.2.2.1
Any person applying for the supply of water and sewer services hereunder shall make payment
of the fee designated in the Fees and Charges Bylaw and the fee shall be retained by the Town.
Such application shall be made in writing not less than 48 hours prior to requiring the service
except that it shall coincide with the normal business hours of the Town;
6.3
Plumber and Plumbing Contractors
6.3.1
All persons doing any work or service upon a private service or the plumbing system attached
thereto shall comply with the provisions of the Plumbing and Drainage Regulations of the
Department of Health or the Province of Alberta and any Bylaws of the Town applicable
thereto;
6.4
Number of Services
6.4.1
Unless the Municipal Manager otherwise approves or requires, there shall not be more than one
private service to any building or site;
6.5
Depth of Service
6.5.1
Unless otherwise approved by the Municipal Manager a private service shall be buried to a
depth of at least 2.44 meters at the property line;
6.6
Fire Protection
6.6.1
A combined service or fire line shall not be installed without the prior approval of the
Municipal Manager. A fire line shall be used only for fire protection purposes, and the
Municipal Manager shall determine whether or not a meter shall be affixed to such fire line and
if the Municipal Manager requires such a meter, the same shall be supplied and installed in a
manner satisfactory to the Municipal Manager at the sole cost and expense of the consumer;
6.7
Temporary Water Service
6.7.1
When, for any reason, a temporary water service is required, an applicant shall pay in advance
the whole cost of its construction, together with the cost of abandoning it when no longer
needed. Application for such service construction shall be made as per section 6.1. If, in the
opinion of the Municipal Manager, a meter should be installed on a temporary service, the
applicant shall provide a safe and adequate meter setting in a stated location, and shall be
responsible for the protection of the whole installation while his/her account is open for service.
The applicant will be responsible for the payment of any application rates and charges as set out
in the Fees and Charges Bylaw.
6.8
Service Termination
6.8.1
No permit for the demolition or removal of a building shall be issued by the Town nor shall any
person cause, permit or allow to be demolished or removed, a building connected to a water
main until there has been paid to the Town the cost of disconnecting the Town service at the
property line in the amount set out in the Fees and Charges Bylaw. Notwithstanding the
foregoing, the Municipal Manager may, in circumstances which he considers appropriate,
permit the service to remain connected to the water main;
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6.9
Thawing Service
6.9.1
The cost of thawing a frozen service shall be borne as follows:
6.9.1.1
If the private service or the plumbing system connected thereto is frozen, as determined by the
Town, costs shall be borne by the consumer;
6.9.1.2
If the Town service is frozen as a result of the negligence of the consumer, as determined by the
Town, costs shall be borne by the consumer;
6.9.1.3
If the Town service is frozen, as determined by the Town, costs shall be borne by the Town. If
the Municipal Manager is of the opinion that a private service or plumbing system has frozen
without any negligence on the part of the consumer or any other person for whose negligence
the consumer is responsible, the Municipal Manager may waive the cost of one thawing during
any one winter season which shall be deemed to run from November 15th to May 15th; and
6.9.1.4
The Town shall not thaw a private service or plumbing system unless the consumer shall first
have signed an acknowledgement recognizing that thawing may be inherently dangerous to
property including the private service or plumbing system and may cause damage to electrical
system or the outbreak of fire and waiving any claim against the Town for any such damage
whatsoever;
6.10
Size
6.10.1
The size of the service required for residential purposes shall be determined by the Plumbing
and Drainage Regulation of the Province of Alberta, providing that the Town shall not install a
service having a size smaller than 5/8 of an inch;
6.11
Boilers and The Like
6.11.1
In any case where a boiler or equipment of a nature similar to that of a boiler is supplied
directly from a service, such boiler or other equipment shall be equipped with at least one
safety valve, vacuum valve or other device sufficient to prevent the collapse or explosion
thereof in the event the water supply thereto is shut off;
6.12
Disconnection
6.12.1
The supply of water to any consumer may be shut off for any or all of the following reasons:
6.12.1.1 Repair;
6.12.1.2 Want of Supply;
6.12.1.3 Non-Payment of Accounts Rendered;
6.12.1.4 Defective Piping, or
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6.12.1.5 For any reason which the Municipal Manager or Council considers sufficient;
6.12.2
Reconnection of the water service will be done by the Town upon the cessation of the problem
causing the disconnection and the payment of the fee for reconnection as set out in the Fees and
Charges Bylaw.
6.13
Requested Water Turn Off and/or On
6.13.1
If a consumer requires the supply of water to be shut off for his own purposes, he shall
therefore pay the amount specified in the Fees and Charges Bylaw.
6.14
Water Valves, Hydrants
6.14.1
No contractor/owner shall turn the water service on for testing purposes or uses. This is to be
completed by the Town of Onoway Public Works staff, who will ensure the water service is
turned on or off. Infractions will be charged as per the Fees and Charges Bylaw.
6.14.2
No person, corporation or consumer, other than if authorized by the Town in advance, shall
touch, turn or disturb any fire hydrant, curb stop, water valve or anything associated with the
water supply system. Approval for all connections to the Town water system as specified in
this Bylaw shall require the prior approval of the Town; Infractions shall be charged as per the
Fees and Charges Bylaw.
6.15
Vacant Services
6.15.1
Any owner of a premise requesting the water service not be disconnected after the building has
been vacated shall apply in writing in person to the Town on the form supplied by the Town
and shall pay the amount specified in the Fees and Charges Bylaw;
6.15.2
The meter shall be read and no water shall be consumed by the vacant property;
6.15.3
If any water is consumed while on vacant services charges, the Municipal Manager shall reverse
the monthly billing as it was prior to the commencement of vacant services and the owner of the
premise will have to pay the difference of both charges or the water services may be shut off.
6.16
Curb Stops
6.16.1
The contractor and/or owner shall ensure that the curb stop, c.c., or water valve is at a height
flush with the finished grade prior to water service being provided; and
6.16.2
In the event that the curb stop is inaccessible and the Town is needing to repair/maintain/shut
off this curb stop the Town will undertake whatever action is required to access this curb stop
and complete the necessary repair/maintain/shut off with all associated costs being charged to
the property which caused the curb stop to become inaccessible.
6.17
Final Approval
6.17.1
A premise shall be approved for occupancy by the Safety Codes Officer only after all
provisions of Section 6 have been complied with and the water meter along with proper remote
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Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 13/19
reading equipment is in place. At this time final approval for occupancy shall be given.
SECTION 7
BILLING AND COLLECTION
7.1
General
7.1.1
All rates and charges payable hereunder shall be paid to the Town;
7.1.2
The Municipal Manager has authority to establish the Meter Activation Fee based on the nature
of service or services and equipment being provided to a consumer and will provide the
consumer with a quote for the required services that will remain in effect for a period of thirty
(30) days from the date of issuance. The fee may be established using any or all of the
following parts and/or services or additional equipment required to complete all associated
works:
1. The Water Meter at the cost for the Town to replace into inventory at the time of
ordering.
2. Waterline Flushing to be charged at the actual labour and material costs, should a
staff member be called out after regular business hours, a minimum of 3 hours labour
will be charged to the customer based on hourly rate set by Council on an annual
basis.
3. Waterline Turn On is to be charged out at the actual cost of labour, should a staff
member be called out after regular business hours, a minimum of 3 hours labour
being charged based on hourly rate set by Council on an annual basis.
4. Account Set Up to be charged at a rate that is set by Council on an Annual basis.
5. Additional or Special Equipment that is required to complete the associated works is
to be paid by or billed to the Owner or Customer directly from the source of such
equipment or services.
7.1.3
Failure of an owner or renter to receive an account shall in no way affect the liability to pay the
account.
7.2
Owner Responsibility
7.2.1
The Owner will receive and pay all Town utility bills for the property that is serviced by
utilities services, unless a renter/owner agreement is signed; stating that the renter will be
paying and receiving the utility bills and the agreement form is received by the Town.
7.2.2
When a current renter moves out of a rental property, it is the owner's responsibility to inform
the Town of the change of billing address and the owner will be responsible for payment of the
utility services charges;
7.3
Renter Responsibility
7.3.1
The Renter will receive and pay all Town utility bills for the property that he/she is renting that
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 14/19
is serviced by utility services, if a renter/owner agreement is signed, as per the Fees and Charges
Bylaw, stating that the renter will be paying and receiving the utility bills is received by the
Town;
7.4
Charges
7.4.1
There shall be paid for all water supplied and sewer service rendered hereunder the amounts set
out in the Fees and Charges Bylaw.
7.4.2
Abnormal Readings - In the event that there is a significant volume of water consumed or
utilized as a result of a faulty appliance or fixture, the account holder can apply to the Chief
Administrative Officer for a One-Time adjustment that is based upon an average consumption rate
using the past twelve months of usage excluding the abnormal month of consumption. The
decision to provide a price adjustment is at the sole discretion of the Chief Administrative Officer.
7.5
Application - Contract - Termination
7.5.1
Application for water supply and sewer services shall be made in writing in person to the Town
for this purpose together with payment of the fee. The application for water supply and sewer
services may be made by the Town of Onoway in the name of the registered property owner at
the time the Town is notified by the Land Titles Office if the registered property owner has not
made application for water supply and sewer services before this time.
7.5.2
No provision, agreement, term, condition or representation not contained in an application for
water supply and sewer services, which contract is not transferable and shall remain in full
force and effect until the consumer has notified the Town of his/her desire in writing to
terminate the said contract or until said contract shall have been terminated by the Town;
7.5.3
Following written notification by a consumer of his/her desire to terminate a contract
hereunder, the Town shall shut off the water supply as soon as reasonably practicable and the
consumer shall be liable for and shall pay all of the rates and charges payable hereunder until
the time of such shut off including the costs of such shut off, all as designated in the Fees and
Charges Bylaw;
7.5.4
All applications for connection or notification to terminate shall allow a minimum of 24 hours
before such application or notification order is to become operative provided that such time
period falls within the normal business hours of the Town;
7.6
Consumption
7.6.1
Subject to the other provisions of this Bylaw, the rates payable by a consumer as set out in the
Fees and Charges Bylaw for all water supplied shall be determined by reference to the reading of
the meter supplied to such consumer;
7.7
Payment Period
7.7.1
All accounts, including interim accounts for utilities services, shall be due and payable on the
last working day of the month of the statement. Accounts not paid on or before that day shall
be liable to a penalty of 3.5%;
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 15/19
7.8
Unpaid Accounts
7.8.1
Any owner who fails to pay his/her account may have the outstanding balance that is more than
30 days overdue automatically transferred to his/her property tax roll;
7.8.2
The Municipal Manager may authorize any overdue account to be transferred to the owner's
property tax roll at his/her discretion;
7.8.3
There shall be an Overdue Account Transfer Fee as listed in the Fees and Charges Bylaw
charged when an account balance is transferred to the tax roll.
7.9
Reconnection Fee
7.9.1
In the event any water service has been discontinued for reason of non-payment of account
rendered, a reconnection fee shall be requested before the service is reconnected, as per the
Fees and Charges Bylaw;
7.10
Enforcement and Collection
7.10.1
The Municipal Manager is authorized to transfer any outstanding utility charges to the related
tax roll as the Municipal Manager deems necessary, such transfer being subject to the
Administration Fee as set out in the Fees and Charges Bylaw;
7.10.2
In the event where the Town is unable to disconnect water services to a property which has
unpaid utility fees, all unpaid utility fees will be transferred to the related tax roll.
7.10.3
Any property owner that fails to pay his/her account, that is more than 30 days in arrears, will
receive the notice to disconnect and will have the applicable notice to disconnect fee applied to
their utility account. Failure to either pay the account as per the notice to disconnect, or make
payment arrangements with the Town, will result in disconnection of service and will be
subject to the disconnection fee.
7.11
Interim Account
7.11.1
In any case in which the Town has rendered on account based upon an estimate of water
supplied, the Town shall, upon reading the meter in respect of which the estimate was made,
render an account for water supplied to that time and since the time the said meter was last read
by the Town after crediting all amounts received from the consumer in respect of such
estimated accounts;
7.12
Single Billing
7.12.1
A separate account shall be rendered in respect of each meter; and
7.13
Partial Period
7.13.1
Where any service rate or charge is designated by reference to a time certain, the charge for a
lesser period of time shall be calculated on a proportional basis.
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 16/19
SECTION 8
APPEALS
8.1
General
8.1.1
Not withstanding any other provisions of this Bylaw or the Fees and Charges Bylaw, a
consumer who feels himself aggrieved in respect of rates charges to him/her under the Fees and
Charges Bylaw, on the grounds that such rates are unfair, unreasonable or discriminatory may,
by notice of appeal in writing delivered to the Municipal Manager specifying the grounds of
such appeal, appeal such rates. Such appeals shall in the first instance heard and determined by
the Municipal Manager, provided that if such consumer is not satisfied with such
determination, he may further appeal the matter to Council and the decision of Council shall be
final.
8.2.1
In the event that a resident would like to appeal their bill on the premise if a "One Time" billing
consideration for uncharacteristically high consumption, they must send a copy of the letter to
the Chief Administrative Officer outlining such request along with a copy of their consumption
history and the reason for the water loss/use. The Chief Administrative Officer may at his/her
sole discretion, grant a remedy that he/she sees reasonable at the time of the occurrence.
SECTION 9
PENALTIES
9.1
General
9.1.1
Any person found to be violating any provision of this ordinance shall be served by the Town
with written notice stating the nature of the violation and providing a reasonable time limit for
the satisfactory correction thereof. The offender shall within the period of the time stated in
such notice, permanently cease all violations;
9.1.2
Any person who shall continue any violation beyond the time limit provided for in paragraph
9.1.1 shall be guilty of a misdemeanour and a conviction shall be fixed in the amount not
exceeding two hundred dollars ($200.00) for each violation. Each day in which any violation
shall continue shall be deemed a separate offence; and
9.1.3
Any person violating any of the provisions of this Bylaw shall become liable to the Town for
any expense, loss or damage occasioned to the Town by reason of such violation.
9.1.4
Any person who contravenes, disobeys, refuses or neglects to obey any provision of the bylaw is
guilty of an offence and liability on summery conviction of a fine of up to $500.00 plus costs.
SECTION 10
AMENDMENTS
10.1
General
10.1.1
The Council of the Town of Onoway may, by Bylaw or resolution in Council, alter, amend or
repeal any or all of the Schedules which form part of the Bylaw.
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 17/19
SECTION 11
VALIDITY
11.1
That this Bylaw shall take effect on the date of final passing, and these rates shall be effective
starting January 1, 2024 consumption.
11.2
Bylaw #799-23 is hereby rescinded.
READ A FIRST TIME THIS 14th day of December, 2023.
READ A SECOND TIME THIS 14th day of December, 2023
UNANIMOUSLY CONSENTED TO FOR THIRD READING THIS 14th day of December, 2023.
READ A THIRD AND FINAL TIME THIS 14th day of December, 2023.
Signed on December 14, 2023
Signed by Mayor Len Kwasny
Signed by Chief Administrative Officer, Jennifer Thompson
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 18/19
Schedule A - Renter/Owner Agreement
Date: _______________________
Town of Onoway
Box 540
Onoway, AB T0E 1V0
RE:
Property Located at:
_____________________________________________
Utility Account #
_____________________________________________
Meter Read
_____________________________________________
Effective Date
_____________________________________________
Dear Utility Clerk:
I am the property owner of the above noted property located within the Town of Onoway.
I am renting this property to:
______________________________________________________________________
Renter's Name
______________________________________________________________________
Mailing Address & Phone Number
The above named renter and I agree that the water, sewer and garbage bill for this
property will be mailed to the renter. However, as the owner, I acknowledge that I am
ultimately responsible for the payment of the billing. I also acknowledge that any unpaid
balance from this account can be transferred to this property tax roll, at the discretion of
the Town of Onoway. I agree that water service will be shut off at this property for non-
payment only at my request. The Town of Onoway is not obligated to collect unpaid
accounts on my behalf.
__________________________________
________________________________
Owner's Name - Please print
Owner's Signature
_____________________________
Date
I am the above named renter and I agree that any information regarding my utility
account may be released to the property owner at any time at the request of the owner
OR at the discretion of the Town of Onoway.
__________________________________
________________________________
Renter's Name - Please Print
Renter's Signature
____________________________
Date
(The above information is being collected for the purposes stated)
TOWN OF ONOWAY
Bylaw 806-23
TOWN OF ONOWAY WATER AND SANITARY SEWAGE 19/19
WATER & SEWER CONNECTION PERMIT
4812 - 51st Street
Onoway, AB T0E 1V0
Phone: (780) 967-5338
Fax: (780) 967-3226
Permit Fee $50
New Installation Single
Detached Residential
Commercial
Industrial
Service Disconnection
Multi-Family
Institutional
PLEASE RETURN FORM AND ATTACHMENTS TO THE ONOWAY TOWN OFFICE.
Applicant (Contractor):
____________________________________________________
Project:
____________________________________________________
Municipal Address:
____________________________________________________
Legal Address:
Lot: ______ Block: _________
Plan: _________________
Contact Name:
____________________________________________________
Contact Phone#:
_______________________ or __________________________
Proposed Work:
Water Service Size
__________ mm _____________inches
Sanitary Sewer Service Size __________ mm __________inches
Storm Sewer Service Size __________ mm ___________inches
Stamped Engineering Drawings Attached?
Yes
No
Proposed Construction Date:
From: __________________ To: ___________________
Conditions:
1. Permit is not valid unless authorized signature completed below.
2. Stamped Engineering Drawings required for water services larger than 25 mm (1 inch) and for sanitary sewer larger then 150 mm (6 inches).
All Multi Family, Commercial, Industrial and Institutional developments require stamped Engineering Drawings.
3. All work must conform to the Town Engineer's Standards as determined by the General Manager of Planning and Infrastructure. Water
Service MUST be Type K Copper and Sanitary Sewer Service MUST be PVC-SDR 35. Any work completed with materials other then these
shall be replaced at the sole cost of the applicant
4. Only authorized Town personnel to operate water shut off valves at or near the property line.
Subject to this application being approved, the undersigned acknowledges responsibility for all work and materials associated with the project,
including any damages to any Public Utilities or local improvements including but not limited to curb stops, water shut off valves, curbs,
sidewalks, roadways, lanes, etc. The applicant shall be responsible for the prevention and/or clean up of any spillage, littering or garbage
associated with this project. No ground water of any kind including weeping tile, roof down spouts, or site drainage shall be allowed to enter the
sanitary sewer system.
THE APPLICANT HEREBY AGREES TO ABIDE BY THE TOWN WATER & SEWER BYLAW AND ALL THE ABOVE NOTED CONDITIONS:
Applicant's Signature: __________________________________ Date: ______________
Applicant's Printed Name: _______________________________________________________
Town of Onoway Authorization for Permit: _________________________________________
The Information on this form is collected under the authority of Paragraph 32c. of the Alberta Freedom of Information and Protection of Privacy
Act, SA, 1994, Ch.F-18.5, and shall only be used for the purpose for which it was collected.
Tax Roll # ________________
Dev. Permit # _____________