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SUMMARY:
The Good Neighbor Bylaw regulates, prohibits and imposes requirements and fees in
relation to nuisances, disturbances and other objectionable situations.
This bylaw is a 'consolidated' version and includes amendments up to the date listed in
the bylaw heading. It is placed on the Internet for convenience only, is not the official
or legal version, and should not be used in place of certified copies which can be
obtained through the Office of the City Clerk at City Hall. Plans, pictures, other
graphics or text in the legal version may be missing or altered in this electronic version.
CITY OF KELOWNA
BYLAW NO. 11500
REVISED: August 12, 2024
CONSOLIDATED FOR CONVENIENCE TO INCLUDE: BYLAW NO: 11546, 12674
A Bylaw for the purpose of preventing, abating and prohibiting nuisances and other
objectionable situations
WHEREAS under Sections 8 and 64 of the Community Charter, Council may, by bylaw, regulate, prohibit
and impose requirements in relation to nuisances, disturbances and other objectionable situations;
AND WHEREAS under Section 17 of the Community Charter, Council directs that if a person subject to a
requirement fails to take the required action the municipality may fulfill the requirement at the expense
of the person and recover the costs incurred from that person as a debt;
AND WHEREAS under Section 194 of the Community Charter, Council may, by bylaw, impose a fee payable
in respect of all or part of a service of the municipality or the exercise of a regulatory authority by the
municipality;
AND THEREFORE, the Council of the City of Kelowna, in an open meeting assembled, enacts as follows:
BL12674 replaced all instances of "public works manager" throughout the entirety of bylaw with "Roadways Operations Manager"
1.
Introduction
1.1 This bylaw may be cited as "Good Neighbour Bylaw No. 11500".
BL11546 & BL12674 amended Section 2:
2.
Definitions
2.1 In this bylaw:
Building materials includes items and implements used in the construction of structures or in landscaping,
including lumber, windows, doors, roofing materials, fill, soil, scaffolding, tools and equipment;
Bylaw Enforcement Officer means a bylaw enforcement officer appointed by Council of the City of
Kelowna pursuant to section 36(1) of the Police Act, RSBC 1996, c. 367;
Bylaw Supervisor means the person appointed by Council of the City of Kelowna to exercise supervisory
responsibility over bylaw enforcement officers or other persons;
Construction Noise means any noise or sound made by:
(i)
the carrying on of works in connection with the construction, demolition, reconstruction,
alteration or repair of any building or structure;
(ii)
the carrying on of any excavation by machinery or heavy equipment; or
(iii)
the moving or operating of any kind of machine, engine or construction equipment.
Customer Service Box means a distribution box for publications or a drop box for couriers;
Derelict means
(a) physically wrecked or disabled;
(b) in the case of a motor vehicle, incapable of operating under its own power or, in the case of
a trailer, incapable of being towed in the manner a trailer is normally towed; or
(c) in the case of a motor vehicle, lacking number plates for the current year pursuant to the
regulations under the Motor Vehicle Act, RSBC 1996, c. 318;
Development Engineering Manager means the person with supervisory authority over the City's
department of Development Engineering;
Dumpster means a trash receptacle designed to be hoisted and the trash within it deposited into a truck;
Graffiti means one (1) or more letters, symbols or marks, however made, on any structure, place or thing,
including a utility kiosk, customer service box or dumpster, but does not include marks made
accidentally, or any of the following:
(a) a sign, public notice or traffic control devices authorized by the Roadways Operations
Manager appointed by Council of the City of Kelowna;
(b) a sign authorized by the Sign Bylaw, No. 8235, as amended or replaced from time to time;
(c) a public notice authorized by a City bylaw or by provincial or federal legislation; or
(d) in the case of real property, a letter, symbol or mark for which the owner or tenant of the
real property on which the letter, symbol or mark appears has given prior, written
authorization, such as a mural;
Holiday has the same meaning as in the British Columbia Employment Standards Act;
Motor Vehicle means a vehicle that is designed to be self propelled;
Mural means an artistic rendering or drawing painted or otherwise applied to a building or structure, and
where permission has been granted by the owner of the building or structure to apply the mural;
Nuisance Abatement Fee means the fees, charges and amounts stated in Schedule "A" to this bylaw;
Nuisance Service Call means a response by a bylaw enforcement officer or RCMP member to, or
abatement of, any activity, conduct or condition occurring on or near real property that is contrary to a
provision within sections 4, 7, 8 or 9 of this bylaw;
Order to Comply means an order substantially in the form described in provision 10 of this bylaw;
Owner means the registered owner of an estate in fee simple, the tenant for life under a registered life
estate, the registered holder of the last registered agreement for sale, the holder or occupier of land held
in the manner referred to in section 228 or 229 of the Community Charter, and an Indian who is an owner
under the letters patent of a municipality incorporated under section 9 of the Local Government Act.
Public Space means any real property or portions of real property owned or leased by the City to which
the public is ordinarily invited or permitted to be in or on, and includes, but is not limited to, the grounds
of public facilities or buildings, the surface of Okanagan Lake and the lake foreshore, any public transit
exchange, transit shelter or bus stop, and public parkades or parking lots;
Real Property means land, with or without improvements so affixed to the land as to make them in fact
and law a part of it;
Residential Areas means lands that are used residentially in a zone that permits residential use under the
City of Kelowna Zoning Bylaw No. 8000, as amended or replaced from time to time (the "Zoning Bylaw");
Revenue Supervisor means the municipal officer assigned responsibility as collector of taxes for the City;
Roadways Operations Manager means the person with supervisory authority over the City's Roadways
Operations;
Rubbish includes, but is not limited to, dead animals, paper products, crockery, glass, metal, plastics,
plastic, metal or glass containers, wire, rope, pipes, machinery, tires, household appliances, litter, organic
matter not in a closed and sealed composter, vehicle or mechanical parts, dilapidated furniture, and any
other scrap or salvage, unless the materials are in a closed building or structure and not visible from another
parcel or a public space, and for clarity, rubbish material covered by a tarp or other cover are not within a
closed building or structure;
Street means any highway, roadway, sidewalk, boulevard, lane and any other way which the public is
ordinarily entitled or permitted to use for the passage of vehicles or pedestrians, but does not include a
private right-of-way on private property;
Utility Kiosk means an above-ground structure that is used for housing or storing electrical or
communications components, circuits, devices, equipment, materials, cables, connections and the like.
Vehicle means a device in, upon, or by which a person or thing is or may be transported or drawn upon a
highway, except a device designed to be moved by human power or used exclusively upon stationary rails
or tracks.
3.
General Prohibition
3.1 No person shall do any act or cause any act to be done which constitutes a nuisance at law.
BL11546 amended Section 4:
4.
Property Nuisances
4.1 No owner or occupier of real property shall permit any act to be done which constitutes a nuisance at law
on that real property.
4.2 No owner or occupier of real property shall permit or allow the real property to become or remain
unsightly.
4.3 Without limiting the generality of section 4.2 of this bylaw, an owner or occupier of real property must
not:
(a) permit an accumulation of water, filth or rubbish on the real property;
(b) keep a derelict vehicle of any sort, including but not limited to a motor vehicle, vehicle, boat or trailer
except as part of a lawful business operating under a license from the City;
(c) permit the accumulation on the real property of noxious, offensive or unwholesome materials,
substances or objects;
(d) Except when specified as a permitted use in the Zoning Bylaw, allow or permit an accumulation of
building materials on the real property for more than fifteen (15) days unless:
(i)
the owner of the real property is in possession of a valid building permit; or
(ii)
the building materials are stored in a closed building or structure such that they are not
visible from another parcel or a public space.
4.4 Except as permitted by this bylaw, no owner or occupier of real property in residential areas as defined
in this bylaw shall make or cause, or permit to be made or caused, any contamination of the atmosphere
through the emission or smoke, dust, gas, sparks, ash, soot, cinders, fumes, or other effluvia that is liable
to foul or contaminate the atmosphere or make or cause, or permit to be made or caused any odour or
dust which is liable to disturb the quiet, peace, rest, enjoyment, comfort of convenience of individuals or
the public.
BL11546 amended Section 5:
5. Graffiti
5.1 No person shall place graffiti, or cause graffiti to be placed on any wall, building, fence, sign or any other
structure or surface, in or adjacent to a street or public space.
5.2 No owner or occupier of real property adjacent to a street or other public space shall permit graffiti to be
placed on any wall, building, fence, sign, utility kiosk, customer service box, dumpster or other structure
or surface.
5.3 Every owner or occupier of real property shall keep any wall, building, fence, sign or other structure or
surface that is located on such real property, and adjacent to a street or public space, free of graffiti.
5.4 Every owner of a motor vehicle shall keep the motor vehicle free of graffiti.
BL11546 amended Section 6:
6. Street and Public Space Nuisances
6.1 No person shall on a street or in a public space:
(a) urinate or defecate;
(b) sleep in a motor vehicle; or
(c) participate in a violent confrontation or struggle.
6.2 No person shall on a street or in a public space:
(a)
scatter, dump, or dispose of any garbage, glass, crockery, litter or other material, whether liquid or
solid, and whether likely to injure any person, animal or cause damage to a vehicle or not;
(b)
place or throw any circular, pamphlet, handbill or other paper material, whether or not the paper
material had been previously placed upon any motor vehicle or other vehicle, without the consent
of the motor vehicle owner or occupant thereof;
(c)
cut, remove or damage any tree, shrub or flower plant, bush or hedge;
(d)
deface or damage any street, ditch or fence or anything erected or maintained for purpose of
lighting a street;
(e)
dispose or place or leave any cement, mortar, lime, or any other substance having a damaging or
destructive effect upon the concrete, asphalt, bushes, shrubs, or trees, or grass situate thereon;
(f)
stamp, paint, post, affix or otherwise place any placard, bill, poster, notice advertisement without
first having obtained the permission of the City; or
(g)
remove to, or accumulate in from lands adjacent to a street or public space, grass cuttings, leaves
or rubbish.
7.
Property Noise
7.1 No person shall make or cause, or permit to be made or caused, any noise in or on a street or elsewhere in
the City that is liable to disturb the quiet, peace, rest, enjoyment, comfort or convenience of individuals or
the public.
7.2 No owner or occupier of real property shall allow or permit such real property to be used so that noise or
sound which emanates therefrom is liable to disturb the quiet, peace, rest, enjoyment, comfort, or
convenience of individuals or the public.
7.3 No person shall make, cause, or permit to be made or caused, noise or bass sound of a radio, television,
player, or other sound playback device, public address system, or any other music or voice amplification
equipment, musical instrument, whether live or recorded or live, whether amplified or not, in or on private
property or in any public space or street in such manner that is liable to disturb the quiet, peace, rest,
enjoyment, comfort, or convenience of individuals or the public.
7.4 No person shall own, keep or harbour any animal or bird which by its barks, cries or sounds is liable to
disturb the quiet, peace, rest, enjoyment, comfort or convenience of individuals or the public.
BL11546 & BL12674 amended Section 8:
8. Construction Noise
8.1 No person shall make or cause, or permit to be made or caused any construction noise that is liable to
disturb the quiet, peace, rest, enjoyment, comfort or convenience of the neighbourhood or of persons in
the vicinity except:
a) between the hours of 7:00 am and 9:00 pm on any weekday that is not a holiday;
b) between the hours of 7:00 am and 4:00 pm on any weekday that is a holiday, or on any Saturday;
c) between the hours of 8:00 am and 4:00 pm on any Sunday.
8.2 A person may apply to the Roadways Operations Manager to vary the time restrictions established in
section 8.1 of this bylaw with respect to construction noise generated on public spaces or streets. A
person may apply to the development engineering manager to vary the time restrictions established in
section 8.1 of this bylaw with respect to construction noise generated on real property that is not a public
space or a street. An application in the form specified by the Roadways Operations Manager or
Development Engineering Manager, as appropriate, must be submitted at least five (5) business days
prior to the date of the proposed activity.
8.3 Upon receiving an application submitted in accordance with section 8.2, the City may, by written permit,
vary the time restrictions set out in section 8.1 either with respect to a specific location or throughout the
City generally. Such permit may be issued if, in the opinion of the Roadways Operations Manager or
Development Engineering Manager, as appropriate:
(a) any of the following considerations make it necessary or expedient that the work or activity
commence or continue beyond those time restrictions:
(i) safety of the public or the environment;
(ii) significant impacts to traffic on public roadways;
(iii) extreme heat conditions (i.e. forecasted daily high temperature of 30 degrees Celsius or
higher according to the 24-hour Environment Canada weather forecast for Kelowna); or
(b) it is impossible or impractical to carry out, within those time restrictions:
(i) excavation;
(ii) concrete pouring or finishing;
(iii) dewatering;
(iv) major structural or mechanical component delivery or placement; or
(v) relocation of a building.
8.3.1 A permit issued in accordance with section 8.3 may be subject to terms and restrictions as deemed
necessary by the Roadways Operations Manager or Development Engineering Manager, as
appropriate, to mitigate the impact of the construction noise on the adjacent neighbourhood. Such
terms and restrictions may include, but are not limited to:
(a) prior notification of the neighbourhood that would be affected;
(b) restrictions on the type of work or activities performed; or
(c) restrictions on the use of heavy equipment and vehicles."
8.4 Notwithstanding any provisions of this bylaw, a person may perform works of an emergency nature for the
preservation or protection of life, health, or property but the onus shall be on the person performing the
work to show that the work was of an emergency nature.
8.5 Notwithstanding the provisions of this bylaw, a person may apply for and receive from the City a permit
for a special event which in Council of the City of Kelowna's opinion is in the public interest, in which case
the provisions of this bylaw shall be inoperable to the extent the activities constituting the special event
are permitted.
8.6 Notwithstanding the other provisions of this bylaw, where a normal farming practice as defined by the
Farm Practices Protection (Right to Farm) Act, RSBC 1996, c. 131 involves the operation of machinery or
equipment, this bylaw does not apply.
8.7 Section 8.1 does not apply to municipal or other government personnel or contractors carrying out work
on behalf of the City or government, as applicable, including but not limited to snow removal, maintenance
and repair of highways, public works, infrastructure, buildings, structures, parks and other lands.
BL11546 amended Section 9:
9
Deemed Objectionable Noises
9.1 No person shall launch a motor boat from any lands in the City or operate a motor boat in the City if the
motor boat is equipped with an exhaust system that permits the exhaust gases from the engine to be
expelled directly into the air without first passing through water unless the motor boat is equipped with a
muffling device that ensures the exhaust gases from the engine are cooled and expelled without excessive
noise.
9.2 No person shall operate a motor boat powered by an engine equipped with the exhausting devices
commonly described as dry stacks or dry headers.
9.3 No person shall operate a motor boat powered by an engine equipped with exhausting devices commonly
described as water injected headers or over-transom water cooled exhaust unless a properly operating
muffler is installed thereon.
9.4 No person shall operate a motor boat so as to cause noise which disturbs the quiet, peace, rest, enjoyment,
comfort or convenience of individuals or the public.
9.5 Without limiting the generality of sections 7.1 to 8.1 and 9.1 to 9.4, 10.1 to 10.4 and 11.1 to 11.4 of this
bylaw, the following noises or sounds are considered by Council of the City of Kelowna to be liable to
disturb the quiet, peace, enjoyment, comfort or convenience of individuals or the public:
(a) any noise or sounds, the occurrence of which extends continuously or intermittently for fifteen (15)
minutes or more, created by the following:
(i) a gathering of two or more persons, where at least one (1) human voice is raised beyond the level
of ordinary conversation;
(ii) barking, howling or any other sound by a dog that is kept or harboured; and
(iii) yelling, shouting or screaming,
(b) any noises or sounds produced within or outside a motor vehicle and created by:
(i) the vehicle's engine or exhaust system when such noises or sounds are loud, roaring or explosive;
(ii) a motor vehicle horn, alarm or other warning device except when authorized by law; and
(iii) a motor vehicle operated in such a manner that the tires squeal, and
(c) noise or sound generated from the operation of a power lawn mower or power garden tool before 7:00
am or after 9:00 pm on any day.
BL11546 amended Section 10:
10 Compliance Orders
10.1
Pursuant to section 154 (1) (b) of the Community Charter, Council of the City of Kelowna delegates to
the bylaw supervisor its powers, duties and functions to require that something be done to remedy a
contravention of this bylaw.
10.2
Where a condition exists that is a contravention of any of the provisions in sections 4 and 5 of this
bylaw, a Bylaw Enforcement Officer may issue an order to comply requiring the person to remedy
the nuisance or non-compliance within fourteen (14) days of deemed service or ten (10) days in the
case of a contravention of section 5.3 of this bylaw, or on a date a Bylaw Enforcement Officer
considers reasonable in the circumstances if in the opinion of the Bylaw Supervisor a further period
of time is required due to:
(a) the quantity of rubbish or other material or amount of graffiti to be removed;
(b) any disability or physical limitations of the person to whom the order to comply is directed; or
(c) weather conditions at the time of issuing an order to comply.
10.3
An order to comply may be served on an owner or occupier of real property and is deemed to be
served when the City has:
(a) mailed, by registered mail, a copy of the order to comply to the address of the owner shown on
last revised real property assessment roll;
(b) delivered a copy of the order to comply to the owner of the real property at the address shown
on the last revised real property assessment roll;
(c) placed the order to comply in a mailbox or other receptacle for the receipt of mail on the real
property; or
(d) posted a copy of the order to comply on the real property.
10.4
Every person shall comply with an order to comply.
10.5
If the nuisance or non-compliance in an order to comply has not been remedied by the date specified
therein set out and the owner has had an opportunity to be heard in respect of the matter, the City,
by its employees, contractors and agents may enter the real property and effect compliance with the
order to comply at the expense of the owner. The bylaw supervisor shall certify to the revenue
supervisor all costs incurred by the City in effecting compliance, and such costs shall constitute a debt
due and owing by December 31 in the year compliance was effected and, if unpaid by December 31,
the cost shall be added to and form part of the taxes for the real property as taxes in arrears.
11.
Enforcement
11.1 The provisions of this bylaw may be enforced by any bylaw enforcement officer and members of the Royal
Canadian Mounted Police.
12.
Penalty
12.1 Every person who violates any provisions of this bylaw or who suffers or permits any act or thing to be done
in contravention or in violation of any of the provisions of this bylaw or who neglects to do or refrains from
doing anything required to be done by any of the provisions of this bylaw, or who does any act which
constitutes an offence against the bylaw is guilty of an offence against this bylaw and liable to the penalties
hereby imposed. Each day that the violation continues to exist, shall constitute a separate offence;
Every person who commits an offence against this bylaw is liable on conviction, to a minimum fine of not
less than $100.00 and a maximum fine of not more than $10,000 in the case of a conviction or a term of
incarceration for a period of not more than ninety (90) days, or both. Any penalty imposed pursuant to this
bylaw shall be in addition to, and not in substitution for, any other penalty or remedy imposed pursuant to
any other applicable statute, bylaw or legislation.
13.
Repeat Service Calls
13.1
Where a bylaw enforcement officer or member of the RCMP are required to respond to real property for
more than three nuisance service calls within any twelve (12) month period, the owner of the real
property shall pay a Nuisance Abatement Fee for each nuisance service call in excess of three within any
twelve (12) month period.
13.2 Despite section 13.1 of this bylaw, where legal title to the real property is transferred, nuisance service
calls occurring before the date the new owner obtains legal title to the real property shall not apply to the
determination under section 13.1 of this bylaw whether Nuisance Abatement Fees are payable or with
respect to the amount that is payable.
13.3 Before an owner of real property is liable to pay a Nuisance Abatement Fee, the City shall provide written
notice to the owner that:
(a) describes the nature of the contravention or nuisance conduct, activity or condition; and
(b) advises the owner of Nuisance Abatement Fees and that such fees are in addition to the City's right
to seek other legal remedies or actions for abatement of the nuisance or contravention.
13.4 Service of the notice under section 13.3 of this bylaw may be effected and is deemed to have been served
in the manner provided for in section 10.3 of this bylaw.
13.5 Nuisance Abatement Fees shall be paid by the owner within fourteen (14) days of receipt of an invoice
from the City.
13.6 The City may impose a Nuisance Abatement Fee despite a person not being charged with an offence
relating to the nuisance or contravention, a person charged with an offence relating to a nuisance or
contravention being acquitted of any or all charges or if the charges are withdrawn, stayed or otherwise
do not proceed.
14.
Entry and Inspection
14.1 The bylaw supervisor and bylaw enforcement officers may enter at all reasonable times on any real
property that is subject to this bylaw to ascertain whether the requirements of this bylaw are being met
and the regulations in this bylaw are being observed and no person shall interfere with, hinder or obstruct
the bylaw supervisor or a bylaw enforcement officer from doing so.
15.
Severability
15.1 If a section, subsection, sentence, clause or phrase of this bylaw is for any reason held to be invalid by the
decision of a Court of competent jurisdiction, it shall be severed and such decision shall not affect the
validity of the remaining portions of this bylaw.
16.
Effective Date
16.1 This bylaw shall take full force and effect as and from the date of adoption.
17.
Repeal
17.1 City of Kelowna "Kelowna Noise and Disturbances Control Bylaw No. 6647" and all amendments thereto,
are hereby repealed.
17.2 City of Kelowna "Residential Nuisance Bylaw No. 7782" and all amendments thereto, are hereby repealed.
17.3 City of Kelowna "Unsightly Premises and Visual Nuisance Bylaw No. 8217" and all amendments thereto,
are hereby repealed.
17.4 City of Kelowna "Anti-Litter Bylaw, 1972, No. 3477" and all amendments thereto, are hereby repealed.
Read a first, second and third time by the Municipal Council this 30th day of October, 2017.
Adopted by the Municipal Council of the City of Kelowna this 6th day of November, 2017.
Mayor
City Clerk
SCHEDULE "A"
NUISANCE ABATEMENT FEES
1) Nuisance service call response fee: $250.00 per response by City of Kelowna, Bylaw Enforcement;
2) Nuisance service call response fee: $250.00 per response by RCMP;
3) Nuisance service call response fee: $250.00 per response by Kelowna Fire Department.