This is the exact embedded text of the captured official document.
Snapshot ac5198a09ab3 · verified 2026-06-08 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
# Waterworks Bylaw
Waterworks Bylaw 2891, 2021
The newly adopted Waterworks Bylaw No. 2891, 2021 includes the addition of residential water metering for new, replaced or significantly renovated homes (over $50,000 or more), so all new water connections in the City will require a water meter.
## **Water Service Charges**
Water consumption costs are charged to most residential and commercial users based on a flat rate. This fee is charged annually based on the property tax notice due the first business day following July 1 of each year.
Large volume water users and most farms are charged for water based on a metered usage. Meter readings and billings are done twice a year for the periods of January to June and July to December.
Charges provided by the City for water-related services of any kind that remain unpaid on December 31 are deemed to be property taxes in arrears. These charges are in respect of the property to which the service was provided and are recoverable under the provisions of the Local Government Act.
For more information on water fees and charges, please refer to the Waterworks Bylaw No. 2891, 2021.
* To request an installation of a new connection, please contact Development Services by calling 604-465-2428 (Monday through Friday 8:30am to 4:30pm) or email [email protected].
Once the application forms for a connection and/or disconnection are filled out, please drop off completed forms to City Hall (12007 Harris Road, or fax to 604-465-2404) or email to [email protected]. For more information, review the Waterworks Bylaw No. 2891, 2021.
Connection Application
Disconnection Application
* There is a charge of $100 for water shut-off or turn-on during regular business hours and a charge of $150 at all other times.
If you require the water to be shut off, please submit a request through our Report a Problem online service request form, or contact the Public Works department during regular business hours by calling 604-465-5454. **Please note** that the request must be scheduled at least 24 hours in advance of when you anticipate the work being done in order to allow our staff sufficient time to service the site. In the event there is a water line break noted between the curb stop and the main water shut-off valve in the house and is deemed an emergency, please notify us immediately.
For requesting an emergency shut-off after-hours, please call 604-465-2465.
Report a Problem
* As outlined in the Waterworks Bylaw No. 2891, 2021, Schedule A
| | |
| --- | --- |
| **Water Turn On and Off Fees** 0800 to 1630 Monday to Friday inclusive on regular working days At all other times | $100 $150 |
| **Abandonment Fees** Non-refundable Application Free Permanent/Temporary - The fees for disconnecting either for a permanent or temporary Water Connection will be at the actual cost of direct materials, labour, equipment, inspections plus an administration charge as specified in the Administration Services Fee Setting Bylaw. | $150 Varies |
| **Fire Hydrants** Inspection Fee Bond / Security Deposit Service Fee Permit Fee | $200 $1700 $150 $150 |
| **Meter Reading Charge** For each call: + excluding regularly scheduled readings for the purpose of calculating water usage charges + includes the second call for regularly scheduled readings for the purpose of calculating water usage charges if access was not provided | $50 |
| **Permit for Water Connection or Disconnection Charges** Non-refundable Application Fee \*Note this fee covers application for all utilities applied for at one time (water, sanitary, and drainage) All Water Connections or disconnections will be at the actual cost of direct materials, labour, equipment, inspection plus an administration charge as specified in the Administration Services Fee Setting Bylaw. | $200 Varies |
###
### Related Links
### Related Documents
## Was this page helpful?
Was this page helpful? - None -yesno
How was this page helpful?
Please tell us how we can improve this page
e-mail (optional)
CAPTCHA
Leave this field blank