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MUNICIPALITY OF NORTH NORFOLK
BY-LAW NO. 92/2022
MACGREGOR WATER AND WASTEWATER UTILITY
WATER & WASTEWATER UTILITY RATES
BEING a By-law of the Municipality of North Norfolk to establish new water and wastewater
rates for the MacGregor Utility.
WHEREAS the Municipality of North Norfolk owns and operates the MacGregor water and
wastewater utility within the limits of the Municipality;
AND WHEREAS The Municipal Act, S.M. 1996, C58, states in part:
232(1)
A Council may pass by-laws for municipal purposes respecting the
following matters:
(l)
public utilities:
232(2)
Without limiting the generality of subsection (1), a council may in a by-
law passed under this Division
(d) establish fees or other charges for services, activities or things
provided or done by the municipality or for the use of property
under the ownership, direction, management or control of the
municipality;
250(2)
Without limiting the generality of subsection (1), a municipality may for
municipal purposes do the following:
(c) acquire, establish, maintain and operate services, facilities and
utilities;
252(1)
A municipality exercising powers in the nature of those referred to in
clauses 250(2)(b),(c) and (e) may set terms and conditions in respect of
users, including
(a) setting the rates or amounts of deposits, fees and other charges, and
charging and collecting them;
(b) providing for a right of entry onto private property to determine
compliance with other terms and conditions, to determine the amount
of deposits, fees or other charges, or to disconnect a service; and
(c) discontinuing or disconnecting a service and refusing to provide the
service to users who fail to comply with the terms and conditions.
252(2)
A charge referred to in clause (1)(a) may be collected by the
municipality in the same manner as a tax may be collected or enforced
under this Act."
AND WHEREAS it is deemed advisable to provide rates for August 1, 2023, and February 1,
2024, 2025, 2026 and thereafter to be paid by persons to whom water and wastewater services are
supplied by the MacGregor Utility and to provide for the collection thereof;
NOW THEREFORE the Council of The Municipality of North Norfolk, in session duly
assembled hereby enacts as follows:
1. THAT all accounts for minimum quarterly charges for metered services for the
MacGregor Utility as set forth in the Schedule of Quarterly Rates shall be billed
quarterly. Consumers shall pay for water and wastewater service supplied to them by the
MacGregor Utility within the Municipality of North Norfolk at the rates and terms set
out in Schedule "A" attached hereto and forming part of this by-law.
2. THAT the Municipality of North Norfolk reserves the right to discontinue the supply of
water for fountains, jets, hoses, and sprinklers, or to limit the hours for use of the same,
whenever, at the discretion of Council it is in the best interests of the public to do so.
By-Law 92/2022 Page 2 of 9
3. THAT no person, other than the Fire Chief or someone acting on their behalf, or a
representative of the Municipality duly authorized in writing by the Municipality Chief
Administrative Officer, shall open or use any fire hydrant, either for construction
purposes, street cleaning, or any other purpose.
4. THAT the meter shut off valve inside premises serviced with water by the Municipality,
shall be readily accessible and not used by the owner except for the protection of the
premises. No person shall tamper with the meter or cause the water supply to bypass the
meter. All pipes and valves inside the premises shall be kept in good repair by the owner
or occupant. Any damage through neglect or otherwise, by a contractor for the owner or
occupant, to the water service pipes from the street to the premises including the meter
shall be the responsibility of the owner or occupant.
5. THAT no reduction of minimum rates will be made because of the stoppage of water
supply due to frozen service lines or frozen pipes inside the premises of the owner of the
property.
6. THAT no person shall wilfully or maliciously hinder or cause to hinder the Municipality
or its representative in the exercise of their duties in relation to the operation and
maintenance of the water or wastewater system.
7. THAT any person violating any provision of this by-law shall:
a. be guilty of an offence and, upon conviction, liable to a fine not exceeding one
thousand ($1,000) and costs for each violation;
b. be liable to the Municipality of North Norfolk for any expense, loss or damage
suffered by the Municipality as a result of the violation;
c. be liable for the repairs and costs of the repairs to the system as a result of the violation.
If that person is in default of effecting the repairs, the Municipality may effect the repairs
and charge the cost thereof to that persons, or add the cost to property taxes and collect
those property taxes in the same manner as other property taxes.
8. THAT this by-law and rates for August 1, 2023, February 1, 2024, February 1, 2025,
February 1, 2026, and thereafter, shall come into force and be effective on, from and
after both approval of the Public Utilities Board of Manitoba and receipt of third and
final reading thereof.
9. THAT By-law No. 775-12 and its amendments are hereby repealed as of August 1,
2023 and upon final approval of this By-law by the Public Utilities Board of
Manitoba.
PASSED AND ENACTED as a by-law of the Municipality of North Norfolk, in Council
duly assembled in MacGregor, in the Province of Manitoba this day of
2023.
_____________________________
Head of Council
_____________________________
Chief Administrative Officer
READ a First time this 10th day of August , 2022.
READ a Second time this 12th day of July , 2023.
READ a Third time and PASSED this 12th day of July , 2023.
By-Law 92/2022 Page 3 of 9
MUNICIPALITY OF NORTH NORFOLK
MACGREGOR WATER AND WASTEWATER UTILITY
BY-LAW NO. 92-2022
WATER & WASTEWATER UTILITY RATES
AMENDED SCHEDULE "A"
SCHEDULE OF QUARTERLY RATES
1. Schedule of Commodity Rates & Quarterly Service Charge
August 1, 2023
Quarterly Service Charge
$9.09
Quarterly Rates
Water
Wastewater
Water & Wastewater
Per Cubic Meter
$3.75
$1.94
$5.69
2. Minimum Charges per Quarter
Notwithstanding the rates set forth in paragraph 1, all customers will pay the applicable
minimum charges per quarter set out below, which includes the water allowance as listed.
a. Water & Wastewater Customers
Meter Size
Group
Capacity
Ratio
Water
Included
Cubic Meters
Customer
Service
Charge
Water
Commodity
Charge
Wastewater
Commodity
Charge
Water &
Wastewater
Total Quarterly
Minimum
5/8 inch
1
14
9.09
$
52.50
$
27.16
$
88.75
$
3/4 inch
2
28
9.09
$
105.00
$
54.32
$
168.41
$
1 inch
4
56
9.09
$
210.00
$
108.64
$
327.73
$
1 1/2 inch
10
140
9.09
$
525.00
$
271.60
$
805.69
$
2 inch
25
350
9.09
$
1,312.50
$
679.00
$
2,000.59
$
b. Water Only for Residential Customers
The minimum charge will be the same for each meter size as shown above but the
Wastewater Commodity Charge will be excluded.
3. Bulk Water Sales
All water sold in bulk by the MacGregor Utility will be charged at the rate of $17.66 per
1,000 gallons.
By-Law 92/2022 Page 4 of 9
1. Schedule of Commodity Rates & Quarterly Service Charge
February 1, 2024
Quarterly Service Charge
$9.40
Quarterly Rates
Water
Wastewater
Water & Wastewater
Per Cubic Meter
$3.86
$2.00
$5.86
2. Minimum Charges per Quarter
Notwithstanding the rates set forth in paragraph 1, all customers will pay the applicable
minimum charges per quarter set out below, which includes the water allowance as listed.
a. Water & Wastewater Customers
Meter Size
Group
Capacity
Ratio
Water
Included
Cubic Meters
Customer
Service
Charge
Water
Commodity
Charge
Wastewater
Commodity
Charge
Water &
Wastewater
Total Quarterly
Minimum
5/8 inch
1
14
9.40
$
54.04
$
28.00
$
91.44
$
3/4 inch
2
28
9.40
$
108.08
$
56.00
$
173.48
$
1 inch
4
56
9.40
$
216.16
$
112.00
$
337.56
$
1 1/2 inch
10
140
9.40
$
540.40
$
280.00
$
829.80
$
2 inch
25
350
9.40
$
1,351.00
$
700.00
$
2,060.40
$
b. Water Only for Residential Customers
The minimum charge will be the same for each meter size as shown above but the
Wastewater Commodity Charge will be excluded.
3. Bulk Water Sales
All water sold in bulk by the MacGregor Utility will be charged at the rate of $18.25 per
1,000 gallons.
By-Law 92/2022 Page 5 of 9
1. Schedule of Commodity Rates & Quarterly Service Charge
February 1, 2025
Quarterly Service Charge
$9.71
Quarterly Rates
Water
Wastewater
Water & Wastewater
Per Cubic Meter
$3.97
$1.95
$5.92
2. Minimum Charges per Quarter
Notwithstanding the rates set forth in paragraph 1, all customers will pay the applicable
minimum charges per quarter set out below, which includes the water allowance as listed.
a. Water & Wastewater Customers
Meter Size
Group
Capacity
Ratio
Water
Included
Cubic Meters
Customer
Service
Charge
Water
Commodity
Charge
Wastewater
Commodity
Charge
Water &
Wastewater
Total Quarterly
Minimum
5/8 inch
1
14
9.71
$
55.58
$
27.30
$
92.59
$
3/4 inch
2
28
9.71
$
111.16
$
54.60
$
175.47
$
1 inch
4
56
9.71
$
222.32
$
109.20
$
341.23
$
1 1/2 inch
10
140
9.71
$
555.80
$
273.00
$
838.51
$
2 inch
25
350
9.71
$
1,389.50
$
682.50
$
2,081.71
$
b. Water Only for Residential Customers
The minimum charge will be the same for each meter size as shown above but the
Wastewater Commodity Charge will be excluded.
3. Bulk Water Sales
All water sold in bulk by the MacGregor Utility will be charged at the rate of $19.75 per
1,000 gallons.
By-Law 92/2022 Page 6 of 9
1. Schedule of Commodity Rates & Quarterly Service Charge
February 1, 2026
Quarterly Service Charge
$10.03
Quarterly Rates
Water
Wastewater
Water & Wastewater
Per Cubic Meter
$4.06
$2.02
$6.08
2. Minimum Charges per Quarter
Notwithstanding the rates set forth in paragraph 1, all customers will pay the applicable
minimum charges per quarter set out below, which includes the water allowance as listed.
a. Water & Wastewater Customers
Meter Size
Group
Capacity
Ratio
Water
Included
Cubic Meters
Customer
Service
Charge
Water
Commodity
Charge
Wastewater
Commodity
Charge
Water &
Wastewater
Total Quarterly
Minimum
5/8 inch
1
14
10.03
$
56.84
$
28.28
$
95.15
$
3/4 inch
2
28
10.03
$
113.68
$
56.56
$
180.27
$
1 inch
4
56
10.03
$
227.36
$
113.12
$
350.51
$
1 1/2 inch
10
140
10.03
$
568.40
$
282.80
$
861.23
$
2 inch
25
350
10.03
$
1,421.00
$
707.00
$
2,138.03
$
b. Water Only for Residential Customers
The minimum charge will be the same for each meter size as shown above but the
Wastewater Commodity Charge will be excluded.
3. Bulk Water Sales
All water sold in bulk by the MacGregor Utility will be charged at the rate of $21.50 per
1,000 gallons.
By-Law 92/2022 Page 7 of 9
The following clauses take effect August 1, 2023:
4. Service To Customers Outside Utility's Limits
The Council of the Municipality of North Norfolk may sign Agreements with customers
for the provision of water and wastewater services to properties located outside the
boundaries of the municipality. Such Agreements shall provide for payment of the
appropriate rates set out in the Schedule, as well as a surcharge, set by Resolution of
Council, which shall be equivalent to the frontage levy, general taxes, and special taxes
for the Utility purposes in effect at the time or may be in effect from time to time, and
which would be levied on the property concerned if it were within boundaries of the
municipality. In addition, all costs of connecting to the Utility's mains, and installing and
maintaining service connections, will be paid by the customer.
5. Billings And Penalties
Accounts shall be billed quarterly and the due date shall be at least 20 days after the
mailing of the bills.
A late payment charge of 1.25% per month shall be charged on the dollar amount owing
after the billing due date.
6. Disconnection at Customer Request
The Public Utilities Board has approved the Conditions Precedent to be followed by the
Municipality with respect to disconnection of service for non-payment including such
matters as notice and the right to appeal such action to The Public Utilities Board. A copy
of the conditions precedent is available for inspection at the Municipality's office.
7. Disconnection / Reconnection at Customer Request
Any request for the reconnection of service, whether due to non-payment of account or
for any other reason(s) mutually agreed to by the customer and the Municipality (ie.
repairs necessitated by negligence of the customer, changes in tenant, vacancy for an
extended period of time, etc.), or the disconnection of service not related to non-payment,
shall not be completed until a fee of $50.00 and all arrears and penalties, if any, have
been paid.
8. Outstanding Bills
Pursuant to Section 252(2) of The Municipal Act, the amount of all outstanding charges
for water and wastewater services are a lien and charge upon the land serviced, and shall
be collected in the same manner in which ordinary taxes upon the land are collectible, and
with like remedies.
Where charges and penalties pursuant to this by-law are not paid within sixty (60) days
from the date when they were incurred, said charges and penalties shall be added to the
taxes on the property and collected in the same manner as other taxes.
9. Hydrant Charges
The Municipality of North Norfolk will pay to the utility an annual rental of $165.00 for
each hydrant connected to the system.
10. Wastewater Surcharges
a) There may be levied annually, in addition to the rates set forth above, a special
surcharge on wastewater having a Biochemical Oxygen Demand in excess of 300 parts
per million, to be set by Resolution of Council.
b) A special surcharge for substances requiring special treatment shall be charged based
on the actual costs of treatment required for the particular wastewater or industrial waste.
By-Law 92/2022 Page 8 of 9
11. Meter Testing
Any customer wishing to have a meter tested for accuracy will pay in advance a fee of
$50, plus any applicable meter testing costs. In the event that the meter tests prove that
the meter is recording water flows in excess of actual flows, the meter testing fee and
associated costs will be refunded to the customer, and the customer's account will be
reviewed and adjusted accordingly.
12. Meter Tampering
Where there is evidence of meter tampering, a minimum charge of $500 will be applied
to the customer's account in addition to an amount calculated to adjust for the tampering
based on historical usage.
13. Cross Connections
No customer or person shall connect, cause to be connected or allow to remain connected
any piping, fixture, fitting, container or appliance in a manner which under any
circumstances may allow water, wastewater or any harmful liquid or substance to enter
the Municipality's water system.
If a condition is found to exist which, in the opinion of the Municipality, is contrary to the
aforesaid, the Municipality may either:
Shut off the service or services; or
Give notice to the customer to correct the fault at his or her own expense within a
specified time period.
14. Wastewater Tipping Fees
Each septic truck company shall pay the MacGregor Utility an annual fee of $500 per
year to access the MacGregor wastewater lagoon to dump wastewater collected from
properties in North Norfolk only.
By-Law 92/2022 Page 9 of 9
15. Conditions of Disrepair
In the event that there are conditions of disrepair in the wastewater and water works on a
property that detrimentally affects the system as a whole and, upon the failure of the
owner of the property to correct the condition within a reasonable time, the Municipality,
or its agents, may enter the property, effect repairs and charge the cost thereof against the
subject property as ordinary taxes.
16. Authorization For Officer To Enter Upon Premises
The Public Works Manager, or other employee authorized by the Municipality in the
absence of the Public Works Manager, shall be authorized to enter upon any premise for
the purpose of:
Affixing to any pipe, wire or apparatus connected with any such utility, a meter or any
other measuring or testing device; or taking readings from, repairing, inspecting or
removing any meter or apparatus belonging to the Municipality.