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#### Water/Sewer
**After Hours Emergency Contact:**
1-431-344-1444
**Personnel:**
Adam Anseeuw - Acting Utility Manager - [email protected]
Utility Personnel - [email protected]
The Utility Department oversee the operation of water/sewer systems within the R.M. of Grey including Elm Creek Water Plant & Sewer, Haywood Water Reservoir & Sewer, St. Claude Reservoir & Sewer and Fannystelle Reservoir & Sewer.
Customers within the boundaries of Elm Creek, Haywood and Fannystelle will have their meters read by our utility staff at the end of each quarter (March, June, September and December).
Customers within the boundary of St Claude also have their meters read quarterly if they have had a new meter with outside readout installed. Utility operators continue to work to complete the whole town. If you haven't got an outside readout you are responsible to read your own meter until this installation has occurred.
Please ensure your meters are accessible to our utility staff, especially during the winter months.
Rural customers must read their meters during the last 3 days of each quarter (March 29-31, June 28-30, September 28-30 and December 29-31) and submit to our office.
Rural meters are read annually at the end of September by utility operators. Expect to see them on your property to access the outside readout.
**Utility operators carry picture ID with them, provided by the RM of Grey, which they will produce if asked**.
To submit your water reading to the office using one of the following methods:
1. call the office at 204-436-2014
2. fax the office at 204-436-2543
3. via the "Grey" mobile app
4. email to [email protected]
5. Submit your reading online
Do you suspect you have a leak?
Click here for the 2026 RM of Grey Utility Dates schedule
Click here for a printable meter reading sheet for 2026
Rural Municipality of Grey Drought Plan
Click here for Boil Water Advisory Fact Sheet #1 and Fact Sheet #3
**Residential Lead Monitoring Program**
**Lead In Drinking Water Information**
**Drinking Water: What About Lead?**
**2024 Public Water System Annual Reports (Paper copies available upon request):**
2024 Grey Public Water System Annual Report
2024 Cartier Regional Water Cooperative Public Water System Annual Report
2024 Pembina Valley Water Cooperative Annual Compliance Report
**2025 Public Water System Annual Reports (Paper copies available upon request):**
2025 Cartier Regional Water Cooperative Public Water System Annual Report
**Current Public Utilities Board Orders:**
**Order No. 137/22 - Cartier Regional Water Cooperative****Pass Through Authorization**
Order No. 138/22 - Pembina Valley Water Cooperative Revised Rates
**Order No. 140/22 - Pembina Valley Water Cooperative Revis****e Order No. 138/22**
Order No. 131/24 - Amalgamation of Grey Regional and St. Claude Water and Wastewater Utilities - Revised Water and Wastewater Rates
**\*\*NEW\*\***
Pembina Valley Water Cooperative Inc. Annual Compliance Report 2023
Town Water & Sewer Connection Policy
Rural Water Connection Policy