City announces six AI pilot projects in response to the Mayor's AI challenge to improve customer service (311 chat agent, police non-emergency voice agent, permit evaluation, road-condition monitoring, call-sentiment analysis, invoice processing). Describes phased oversight but no adopted AI governing policy.
AI use policy — Winnipeg, Manitoba
Does the municipality have a policy governing its own use of AI?
No adopted policy has been confirmed for Winnipeg — the documents below are unconfirmed leads or supporting material (checked 2026-05-26).
City launches a Google Gemini-powered AI chatbot pilot on winnipeg.ca, available 24/7 in 17 languages, to help residents find services and forms. One of the six AI pilots; no governance framework stated.
City moves to implement an AI-powered invoice automation system after a successful pilot projected to save over $730,000. A deployment, not a governing AI policy.
Winnipeg Police Service expands testing of an AI voice agent on its non-emergency line to divert routine calls. A pilot deployment, not a governing AI policy.