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Housing for All.
S A I N T J O H N H O M E L E S S N E S S S T R A T E G Y
( 2 0 2 4 T O 2 0 2 7 )
Small City, Big Heart.
Petite Ville, Grand Cœur.
2.
Housing for All.
HOUSING FOR ALL STRATEGY - IN BRIEF
4
OVERVIEW
5
VISION
7
ALIGNMENT
7
Summary Of Action Plan
8
Strategic Objective 1: Coordination and Governance
8
Strategic Objective 2: Emergency Supports
9
Strategic Objective 3: Prevention, Education and Safety
10
Strategic Objective 4: Housing Supports
11
Implementation Considerations
12
APPENDIX A - Stakeholder Engagement
14
APPENDIX B - Glossary and Definitions
15
Contents.
3.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
OUTCOMES
1. To provide safe community
spaces for access by all
residents, while supporting
individuals as they access
housing that meets their specific
needs.
2. We will strive to make
homelessness rare, brief and non-
recurring.
Housing for all
strategy - in brief
PURPOSE
The Saint John Housing for All Strategy
identifies our community's coordinated
response to addressing homelessness
over the next three years using a person-
centred and human rights approach. This
strategy advances our shared vision of
every resident having a safe, supported,
and sustainable home.
Strategic
Objective 1
Strategic
Objective 2
Strategic
Objective 3
Strategic
Objective 4
Strategic Priorities.
C O O R D I N AT I O N
A N D G O V E R N A N C E
E M E R G E N C Y
S U P P O R T S
P R E V E N T I O N ,
E D U C AT I O N A N D
S A F E T Y
H O U S I N G
S U P P O R T S
Housing for All.
4.
Overview
1. There are many terms used
to describe homelessness,
such as homeless, unhoused,
houselessness, housing
insecurity. In this document,
definitions are primarily used
from the Homeless Glossary for
Communities from Reaching
Home: Canada's Homelessness
Strategy (April 2024). This
Housing for All strategy refers
interchangeably to 'people
experiencing homelessness' or
'houselessness.' This person-
centred approach emphasises
the individual experiencing the
crisis and recognizes that their
identity cannot be solely defined
by where they live.
2. Data: provided courtesy of the
Saint John Human Development
Council (SJHDC)
Sources: Saint John Point in
Time Count, 2023 and 2021, and
Homelessness Individual and
Family Information System (HIFIS)
HOPE IS A HOME.
Housing is a basic human right, a
fundamental building block of a healthy,
inclusive, sustainable community. Home
is the place where we extend our roots to
build our lives, nurture ourselves and our
loved ones, and engage in our community.
Canada is facing a housing and a
housing affordability crisis and Saint
John is not immune to its effects. Across
the country Canadians are struggling
and the number of persons experiencing
homelessness1 is rising.
In the first six months of 2024,
the Saint John Fire Department
has responded to ALMOST
200 CALLS FOR SERVICE
TO ENCAMPMENTS related
to reports of smoke in the area,
outside fires, and tent fires.
People experiencing homelessness
in Saint John in 20242
in Saint John experienced
HOMELESSNESS FOR AT LEAST 1 DAY
in the past year.
663
individuals
62%
69%
Over the last two years the number of people
who experienced chronic homelessness in
Saint John HAS MORE THAN DOUBLED
TO 344 INDIVIDUALS.
of people experiencing
homelessness visited an
Emergency Room
IN THE LAST YEAR AN
AVERAGE OF 5 TIMES.
There has been a
increase in the number
of emergency shelter
users IN THE PAST
TWO YEARS.
Over half
of people
experiencing homelessness
interacted with police an
average of 15 times.
57%
5.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
Visible homelessness is noticeable to
the public and refers to situations where
individuals are staying in shelters, or
in unsheltered locations not intended
for human habitation. More and more
unhoused sites have been established
all throughout the city, and they are
often found in very unsafe locations,
close to vulnerable populations (such
as children in schools or daycares),
can often become very unsightly and
a risk to public health, and at worse
become places where people living there
experience tragic and untimely death due
to fires, cold weather, drug use, and other
preventable issues.
Hidden homelessness is also prevalent
and refers to people staying temporarily
with others without guarantee of
continued residency ("couch surfing") or
people staying in short term rentals with
no security of tenure, such as a motel.
These individuals are often living in
precarious situations that can change
at a moment's notice.
Homelessness affects the health of
our community, impacting healthcare
resources, crime and safety, and
yields profound physical, mental, and
emotional strains. However, despite these
challenges, our community is working
together to support people experiencing
homelessness through prevention and
diversion initiatives, collaborating on
creative solutions, and exploring various
housing opportunities to best meet our
community's needs.
There are a significant number
of organizations and individuals
already collaborating together to end
homelessness. Saint John is very
fortunate to have community agencies
organizing emergency shelters, food
banks and food security, drop-in service,
outreach, harm reduction, education and
skills development, data collection and
analysis, crisis care, transitional housing,
counselling, public safety, clean-ups,
financial assistance, and a whole host of
other much needed services, including the
support of all three levels of government
to address homelessness and support
individuals experiencing it.
The purpose of this strategy is not to
replace this important work; this three-
year strategy is a collective action plan
to further increase coordination and
ultimately help move Saint John closer
to a future state where homelessness is
rare, brief and non-recurring.
Every resident within the
City of Saint John is entitled
to a safe, supported, and
sustainable home.
Housing for All.
6.
Vision.
Every resident within the city of Saint
John is entitled to a safe, supported, and
sustainable home.
In the spirit of the right to adequate
housing articulated in the 1948 United
Nations' Universal Declaration of Human
Rights, The City of Saint John wishes for
its residents to live in security, peace,
and dignity, regardless of the home's
permanence.
The City of Saint John's goal is to provide
safe community spaces for access by all
its residents, while supporting individuals
as they access housing that meets their
specific needs.
Alignment.
The Housing for All Strategy outlines
how Saint John will provide support to
people experiencing homelessness.
This will be accomplished in partnership
with all levels of government, local
organizations and stakeholders, and
generous community members, through
compassionate, informed, and innovative
ways to provide dignified housing options
and a wide variety of social supports. A
'Housing for All' approach also focuses
on the unhoused having temporary
housing, as permanent housing options
are being implemented.
This strategy is aligned with Common
Council's priority BELONG as well as
Council's catalytic advocacy efforts
related to affordable housing, including
the City of Saint John Affordable Housing
Action Plan. The Housing for All Strategy
is also informed by and aligns with the
New Brunswick Housing Strategy 2019-
2029 and Reaching Home: Canada's
Homelessness Strategy.
7.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
Summary of
action plan.
See APPENDIX B for abbreviations.
Many of the actions in this strategy are
already taking place, and collectively all
the actions will result in transitioning more
people experiencing homelessness into
permanent housing, greater coordination
of services, providing additional places to
sleep, reducing unhoused sites scattered
throughout the city, and several pilot
projects that could be used in other
communities if successful in Saint John.
Organizations listed as Lead or Partners
in the Action Plan have committed to
help support that specific action in this
Strategy. The Action Plan will serve as
our community's three-year work plan on
supporting our unhoused population.
Strategic Objective 1: Coordination and Governance
#
Action
Deliverable
Lead
Partners
Timeframe
1
Service Agreements
Service Agreements will be created between
Government and front-line agencies or service
providers to provide supports to people experiencing
homelessness.
GNB
Front-line
Agencies,
CITY
2024 and
Ongoing
2
Legislation
The City will draft enabling by-laws and policies
for the implementation of this strategy.
CITY
Beginning Q4
2024
3
Relocation and
decommissioning
The City in collaboration with the Province of
New Brunswick will create a program for the
respectful and dignified relocation of individuals
sleeping rough in red and yellow zones. The
program will also coordinate the restoration of an
encampment area to its natural and clean state.
CITY, GNB
Front-line
Agencies,
CITY
Beginning Q2
2025
4
Compliance
The City will review By-Law Enforcement
Officer(s) resources and where necessary
recommend additional resources to support the
implementation of the Housing for All Strategy,
subject to budget approval.
CITY
GNB
Beginning Q4
2024
5
Mapping
Mapping tools will be used to identify the locations
of all unhoused sites so supports can be offered.
CITY,
Front-line
Agencies
CITY
Q4 2024
Housing for All.
8.
Strategic Objective 2: Emergency Supports
#
Action
Deliverable
Lead
Partners
Timeframe
6
Unhoused Sites
(supported sites with
structures)
The City in collaboration with the Province of
New Brunswick will implement supported unhoused
site(s) program for pilot sites for up to twenty-five
(25) individuals per location.
CITY, GNB
Front-line
Agencies
Beginning Q4
2024
7
Foundation Centre -
Homelessness HUB
The Province of New Brunswick will establish
and operate a HUB for individuals experiencing
homelessness where they can access a variety of
services in the city.
GNB, Outflow
Ministry
CITY,
Front-line
Agencies
Q2 2024
8
Out of the Cold
Shelter
The Province of New Brunswick will open an Out
of the Cold Shelter in Saint John annually between
December and March/April to provide emergency
housing for people sleeping rough.
GNB
Front-line
Agencies
Q4 Annually
9
Increased Shelter
Beds
The Number of Emergency Shelter Beds in the city
will be permanently increased and adjusted based
on future demand with considerations being given to
accessibility and other factors such as older adults
and families.
GNB
CITY,
Front-line
Agencies
Beginning Q3
2024
10
Unsheltered Sites
As a pilot, the City working with the Province of
New Brunswick will identify permitted areas where
the unhoused can erect tents within the city limits
and establish appropriate policies and processes.
The program will identify:
- Green Zones where Unhoused Sites (structured)
will be located
- Yellow Zones where erecting a tent is permitted at
certain times of the year
- Red Zones where unsheltered structures of any kind
are not permitted and removal will be enforced
CITY
GNB,
Front-line
Agencies
Q3 2024
9.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
Strategic Objective 3: Prevention, Education and Safety
#
Action
Deliverable
Lead
Partners
Timeframe
11
Site Cleanup Service
The City will implement a cleanup program to assist
residents of occupied unsheltered sites by offering
garbage collection as appropriate.
CITY
GNB,
Front-line
Agencies
Ongoing
12
Non-Emergent Calls
Identify a means for the public to communicate
concerns or questions regarding unsheltered sites or
homelessness, and educate the public on this means
of communication.
CITY, Police
Q2 2025
13
By Names List
The By-Name List (BNL) is a real-time list of all
people known to be experiencing homelessness in
Saint John. A point in time count will be run annually
to provide current information regarding people
experiencing homelessness in Saint John.
HIPSJ
Front-line
Agencies,
GNB
Annual
14
Data Collection
and Sharing
Increase the amount of relevant real-time data
to support the implementation of the housing for
all strategy.
HIPSJ
Front-line
Agencies,
GNB
Ongoing
15
Information
Campaigns
The City will communicate to the public accurate
information regarding homelessness, harm
reduction, mental health and addictions, housing, and
other related content.
CITY
GNB,
Front-line
Agencies
Annual
16
Sharps Containers
The City will install additional sharps containers
and front-line agencies will make portable sharps
containers available to clients.
CITY,
Avenue B
GNB
Q2 2025
17
Site Visitation
Front-line Agencies and Saint John Fire will make
routine visits to sites to provide information and
supports to those residing there.
Front-line
Agencies
Saint John Fire
Ongoing
18
Site Health Services
Public Health and other health services will visit
sites as identified by the outreach team(s) to provide
needed health services.
Front-line
Agencies,
GNB
Q2 2025 and
ongoing
19
Update Municipal
Emergency
Management Plan
Saint John EMO will update the Municipal Emergency
Management Plan to clarify resources to support
unhoused individuals during an emergency.
CITY
GNB,
Front-line
Agencies
Q1 2025
20
Staff Training
Select City staff will be offered trauma informed
training, and some staff and service providers will
be offered harm reduction training on handling of
sharps, emergency use of Naloxone (Narcan), and
harm reduction.
CITY, Front-
line Agencies
Avenue B
Q4 2025 and
ongoing
21
Community Based
Projects
Additional funding for new innovative community-
based projects will be sought to prevent and reduce
homelessness in alignment with the National
Housing Strategy.
HDC
GoC, GNB,
Front-line
Agencies
2024 and
ongoing
Housing for All.
10.
Strategic Objective 4: Housing Supports
#
Action
Deliverable
Lead
Partners
Timeframe
22
Transitional Housing
Options
A new transitional housing project will be established
to house 25 individuals.
GNB
CITY,
Front-line
Agencies
Q4 2024
23
Public Housing
The Province of New Brunswick will construct
new public housing in Saint John.
GNB
CITY
Beginning
2025
24
Supportive Housing
Options
The Province of New Brunswick, Front-line Agencies
and City will collaborate on potential supportive
housing options.
GNB, Front-
line Agencies
CITY
Q3 and
ongoing
25
Use of Sea Cans
Decommission at the appropriate time the Exmouth
/ Waterloo Streets unhoused site and relocate
residents and sea cans.
Kaleidoscope
HDC, CITY
Evaluated
bi-annually
26
Coordinated Access
Front-line Agencies and Partners will use the
Coordinated Access System which is a process
through which individuals and families experiencing
homelessness or at risk of homelessness, are provided
access to housing and support services, based on a
standardized intake procedure, assessment of need,
and matching and referral to housing.
HIPSJ, HDC
Front-line
Agencies
Ongoing
27
Rent Supplements
Additional Rent supplements will be sought from
Government funding partners by using the
By-Name List.
HDC, GoC
Front-line
Agencies
2024 and
ongoing
28
Skills Development
for Housing
New programs will be offered to assist people
experiencing homelessness with developing life
skills to move forward through the housing spectrum
based on their individual needs.
Front-line
Agencies
GNB
2024 and
ongoing
11.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
Implementation
considerations.
It is important to note that the Housing
for All Strategy is a living document; it
will continue to develop and change
in response to our community's needs
and based on lessons learned from
implementing the various actions. It is
important to recognize that this three-
year strategy will not completely solve the
issue of homelessness, nor is it designed
to. Rather, this strategy is the next series
of steps we are taking as a community
to address homelessness over the next
three years using a person-centred and
human rights approach.
The strategy represents a shared and
collective vision of the direction we are
heading. To be effective it is critical that
all stakeholders delivering on the actions
are all rowing in the same direction and
working collaboratively.
Equally important is the commitment
of proper resources from all levels of
government, each according to their
proper role and responsibilities. Without
sufficient resources, and especially the
construction of new transitional housing
units and more affordable housing, Saint
John will continue to witness a further
proliferation of encampments and people
experiencing homelessness.
However, Saint John is fortunate to
be home to so many outstanding
organizations and individuals who day in
and day out work on the front lines, and
behind the scenes to address the issues
of homelessness and support the people
experiencing it. By continuing to work
together with compassion, innovation,
and dedication, Saint John can become a
place where homelessness is rare, brief
and non-recurring.
Housing for All.
12.
Appendices.
13.
These organizations have provided
invaluable feedback related to
homelessness in Saint John and their
input was used to draft this strategy.
Many of the organizations listed are
also direct and active contributors to the
development of the action plan and have
committed to assisting in the successful
delivery of the overall strategy.
Organization
Department
Avenue B
Centre for Youth Care
City of Saint John
General Counsel Office
City of Saint John
Growth and Community Services
City of Saint John
Public Safety Committee
City of Saint John
Public Works and Transportation
City of Saint John
Saint John Fire Department
City of Saint John
Strategic Services
City of Saint John
Utilities and Infrastructure
Coverdale Centre for Women
EY
Fresh Start Services for Women Inc.
Government of New Brunswick
Social Development
Government of New Brunswick
Public Health
Horizon Health Network
Housing New Brunswick Corporation
Human Development Council
Kaleidoscope Social Impact
Mobile Mental Health
Outflow Ministry
Saint John Police Force
[Police] Chief's Community Action Group Roundtable
Saint John Transit
Salvation Army
Stone Church
Teen Resource Centre
Appendix A.
STAKEHOLDER ENGAGEMENT
Housing for All.
14.
GLOSSARY
City
City of Saint John - including its various departments
Front-line Agencies
Non-Governmental Organizations directly funded by the Government to provide services
directly to people experiencing homelessness.
GNB
Government of New Brunswick - including its various departments
GoC
Government of Canada
HDC
Human Development Council
HIPSJ
Homelessness Information Partnership Saint John
Kaleidoscope
Kaleidoscope Social Impact
Police
Saint John Police Force
DEFINITIONS
By-Name List (BNL)
The By-Name List (BNL) is a real-time list of all people known to be experiencing
homelessness in the Saint John area.
Chronic Homelessness
Refers to persistent homelessness where people have been homeless for 180 days or
more at some point over the course of a year (not necessarily consecutive days); and/or
recurrent episodes of homelessness over three years that total at least 18 months.
Homelessness
The state of an individual or family who does not have a permanent address or residence,
and does not have the immediate prospect, means, and ability of acquiring it. In general,
homelessness includes people staying in unsheltered locations, in shelters or somewhere
temporarily because they do not have the resources to secure their own permanent
housing. People experiencing homelessness often transition between locations, as most
people who sleep outside are likely to access shelter at some point.
Point in Time (PiT) Count
One of the best methods of determining progress is through the use of Point-In-Time (PiT)
Counts. Alternatively referred to as "Street Counts," "Homeless Counts" or "Street Needs
Assessments" PiT Counts are a measure of the number of homeless people on a specific
day (hence the point in time reference).
Homelessness Individual and Family Information
System (HIFIS)
The Homelessness Individual and Family Information System (HIFIS) is a real-time list of
all people known to be experiencing homelessness in the community.
Appendix B.
GLOSSARY AND DEFINITIONS
15.
SAINT JOHN HOMELESSNESS STRATEGY (2024 TO 2027)
S A I N TJ O H N . C A
Small City, Big Heart.
Petite Ville, Grand Cœur.