This is the exact embedded text of the captured official document.
Snapshot 5931ac513dc1 · verified 2026-06-05 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
THE MUNICIPALITY
LA MUNICIPALITE
OF THE COUNTY OF
DU COMTE DE
\;:,/~11..~~· RICHMOND
Title
Communications P.olicy
Approved by Council
Date: January 31, 2024
Policy Review Notification
Policy Review
Date: January 15, 2024
Date: December 4, 2023
I certify this to be a true copy of the Communications Policy as adopted by the Municipal
Council of - hmond
nty at a Public Meeting held January 31, 2024.
1.
Purpose
The purpose of the Communications Policy is to put into practice the goals, objectives,
and procedures as identified in the Municipality's Strategic Communications Plan.
2.
Policy Statement
The Municipality of the County of Richmond (Municipality) supports clear, effective,
timely, and consistent communication. This Policy establishes standards to ensure
that communications with residents, stakeholders, Council, and employees reflect the
values of the Municipality, and is efficient, responsive, and human-focused.
3.
Short Title
This Policy is entitled "Communications Policy".
4.
Scope
4.1
This policy shall apply to:
a) All municipal representatives. This includes, but is not limited to:
Municipal staff, consultants, contractors, partners, and members of
Council.
b) All internal and external communications.
Municipality of the County of Richmond - Communications Policy
Page 1 of 3
THE Mlli\TICIPALITY
LA MUNICIPALITE
OF THE COUN1Y OF
DU COMTE DE
~~
.. - RICHMOND
5.
Responsibility
a)
Municipal Council will be responsible to:
i.
Review, amend and adopt a Strategic Communications Plan.
a.
The Strategy shall include measurable outcomes related to both
external and internal communications and propose actions that
respond to evolving needs of audiences, emerging trends, and
proven practices. In all regards, the Strategic Communications
Plan shall embody the values identified in the Municipality's
Strategic Plan.
b)
The Chief Administrative Officer (CAO) will be responsible to:
i.
implement the Strategic Communications Plan and Communications
Policy.
c)
The Communications Officer, under the direction of the CAO, is responsible
to:
i.
develop, and periodically review the Strategic Communications Plan in
collaboration with department heads and designated staff;
ii.
suggest revisions for Council's consideration.
6. Policy Guidelines
a) Communication activities shall follow the goals, objectives, and procedures as
identified in the Municipality's Strategic Communications Plan.
b) All communications shall reflect and promote inclusion, diversity, equity, and
accessibility.
c) Municipal information, both online and in print, shall have the Municipal
logo/branding.
Municipality of the County of Richmond - Communications Policy
Page 2 of 3
THE MUNICIPALITY
LA MUNICIPALITE
OF THE COUN1Y OF
DU COMTE DE
~·RICHMOND
d) Communications shall use plain language and a variety of methods as a means
to be inclusive and responsive to the needs of target audiences.
e) All communications received by the Municipality will be reviewed, and where
applicable, processed in accordance with this Policy in a timely manner, having
regard to the circumstances the communication, including but not limited to, the
subject matter of the communication, staff availability, operational priorities, and
the Freedom of Information and Protection of Privacy Act.
Policy Review/Amendment Schedule
This Policy was last reviewed:
Date of Review
Formally advertised and amended by Council
December 4, 2023
Review
January 31 2024
Adopted
Municipality of the County of Richmond - Communications Policy
Page 3 of 3