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Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | i
Corporate Asset Management Plan
Proposed Levels of Service
May 2025
Final Report
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | ii
Executive Summary
The Town of Ajax (the Town) provides a wide range of services to its residents,
businesses and visitors, including transportation, environmental, parks, recreation and
culture, fire, and library services, supported by facilities, fleet and information
technology "internal" services. This Asset Management Plan identifies the asset
lifecycle actions needed to sustain the Proposed Levels of Service for the Town's core
and non-core services over the next 10 years, along with their forecast costs. Risks
associated with the current funding level are identified and mitigations have been
recommended. This Asset Management Plan fulfils the requirements of the Ontario
Regulation (O.Reg.) 588/17, Asset Management Planning for Municipal Infrastructure
for July 2025.
Municipal Asset Inventory
The estimated replacement value of the Town's tangible capital assets is $2.697 billion
(in 2024 dollars), as shown in Table ES-1. The Table includes a breakdown of the
inventory by service.
Table ES-1 Assets covered by this Asset Management Plan
Service Area
Asset Categories
Replacement
Value (in
million $)
Replacement
Value (%)
Transportation
Roads, Bridges and Major Culverts,
Traffic Assets, Roadside Assets
$1,524
56.5%
Environmental
Stormwater Ponds, Stormwater
Sewers, Stormwater
Appurtenances, Small Stormwater
Culverts, Woodlots, Boulevard and
Park Trees
$599
22.2%
Facilities
Administration Buildings,
Recreation and Community
Centres, Fire Buildings, Libraries
$404
15.0%
Parks,
Recreation and
Culture
Indoor Exercise Equipment,
Recreation - Other, Outdoor
Recreation
$99
3.7%
Fleet
Vehicles, Rolling Equipment, Fire
Emergency Response
$51
1.9%
Library
Library Collections, Library
Furniture, Library Public
Technology
$13
0.5%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | iii
Service Area
Asset Categories
Replacement
Value (in
million $)
Replacement
Value (%)
Information
Technology
End User Devices, Server
Equipment, Networking Equipment
$5
0.2%
Fire
Personal Protective Equipment,
Respiratory Equipment, Rescue
Equipment, Suppression
Equipment
$3
0.1%
Total
All Municipally Owned
Infrastructure
$2,697
100%
*Numbers may not add due to rounding
State of Infrastructure
Figure ES-1 illustrates the percentage of assets that fall within each of the condition
grades (very good, good, fair, poor, very poor), by each program area. The total
replacement value of assets within each program area is shown at the bottom of the
condition grade bar. Assets where condition has been assessed using age, as opposed
to, a formal inspection or assessment have been delineated with hashed shading.
Figure ES-1 Asset Condition Grade Profile Percentage, By Service Area
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | iv
To adequately meet service levels and manage risk while minimizing lifecycle costs,
most assets should generally be preserved in fair or better condition. The above figure
show that 92% of the Town's assets are in fair or better condition based on replacement
value.
Subsequently, 7% or $182 million are in poor condition and 1% or $38 million are in
very poor condition (of which $21 million were assessed using age-based condition).
Assets in poor or very poor condition require increased attention and renewal
investment (funding and staff resources) to avoid increased maintenance costs and/or
unexpected failure. The assets that are currently in poor or very poor condition are
typically those that are included in 10-year capital renewal programs and budget
forecasts, especially if deemed critical by the Town. There are currently $2.2 million of
assets that have not had their condition assessed either physically or by using an age-
based method.
Levels of Service
The Community and Technical Levels of Service were defined for each program area in
alignment with the Town's strategic priorities. One of the main drivers for renewal
decision-making, common across all service areas, is for assets to be fit for service or
within their service life. Assets not fit for service have been identified as assets which
are at or past their service life or are in very poor condition. Table ES-2 below
summarizes the assets deemed not to be fit for service for each program area.
Table ES-2 Levels of Service - Fit for Service
Service Area
Community
Levels of
Service
Technical Levels
of Service
Current
Performance
(in million $)
Current
Performance
(% of Very
Poor of the
Service Area)
Transportation
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$4.46
0.3%
Environmental
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$16.68
2.8%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | v
Service Area
Community
Levels of
Service
Technical Levels
of Service
Current
Performance
(in million $)
Current
Performance
(% of Very
Poor of the
Service Area)
Facilities
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$7.0
1.7%
Parks,
Recreation
and Culture
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$0.37
0.4%
Fleet
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$4.73
9.2%
Library
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$3.38
26.1%
Information
Technology
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$1.12
21.4%
Fire
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$0.007
0.3%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | vi
Service Area
Community
Levels of
Service
Technical Levels
of Service
Current
Performance
(in million $)
Current
Performance
(% of Very
Poor of the
Service Area)
Total
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end
of life) by
Replacement
Value
$37.7
1.4% of total
*Numbers may not add due to rounding
Risk Management Strategy
Based on those assets with known conditions, Figure ES-2 shows that $50.4 million of
the Town's assets are in the Very High-risk exposure category related to reliable
services. This excludes approximately $2.2 million of assets with an unknown condition
(probability of failure). The Town mitigates its exposure to these risks through the
planned lifecycle strategies discussed in the Lifecycle Management Strategy section of
this Asset Management Plan. Service area specific risk profiles are provided in
Chapters 7 through 14 of this report.
Figure ES-2 Risk Exposure of the Town's Assets
Over the course of the life of an asset, the asset's condition decreases and its likelihood
of failure increases. When the asset is rehabilitated or reconstructed its likelihood of
failure decreases to very low.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | vii
Lifecycle Management Strategy
Renewal and Rehabilitation
The renewal forecasts consider the asset's current condition or age, the Town's planned
rehabilitation and replacement activities, and the recommended strategies from specific
studies such as, BCAs (Building Condition Assessments). Asset renewal needs are
triggered by condition, age, or other performance measures. If the installation date is
missing, renewal needs were included as an average annual reinvestment rate (same
investment each year) based on asset value and useful life.
This Asset Management Plan for proposed levels of service explored renewal and
condition forecasts for the following two scenarios: Maintaining Current Levels of
Service and Proposed Levels of Service.
Scenario 1: Maintaining the Current Levels of Service
This scenario shows renewal activities that would be required to prevent the current
renewal backlog from growing.
According to Figure ES-3 below, the forecasts for the maintain current levels of service
scenario:
- The 10-year average annual renewal need to maintain the current level of service
is $29.6 million (dashed blue line).
- The current average annual renewal funding is $21.5 million (solid red line).
- The average annual infrastructure renewal gap of $8.1 million for the maintain
current level of service scenario over the next ten (10) years. The infrastructure
gap is $35.7 million over the life of the assets.
- The solid orange line represents additional funding if Council were to approve a
2% infrastructure levy increase in 2026 and a 1% infrastructure levy increase
thereafter through the annual budget process. This would reduce the average
annual infrastructure renewal gap to $2.5 million for the maintain current level of
service scenario over the next ten (10) years.
- Note that according to Figure ES-3 the whole lifecycle average annual needs
(total renewal costs divided by the service life) is $57.2 million (solid green
line). This is the average annual amount needed to renew the assets over their
entire lives. At this time, the in perpetuity average annual need is higher than the
10-year average annual need which indicates that there are higher upcoming
renewal needs beyond the 10-year period of this Asset Management Plan
forecast. It is important that the Town consider the whole lifecycle costs when
building reserves to ensure sufficient money is available to fund the state of good
repair of these assets as they age.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | viii
The whole lifecycle average annual needs below only reflect the renewal needs
required for the existing assets and does not account for the renewal needs required for
the growth assets being added to the Town's infrastructure portfolio.
Figure ES-3 Infrastructure Renewal Needs - Maintaining Current Levels of Service
Scenario
Figure ES-4 below shows the forecast condition distribution associated with spending
level in Figure ES-3 (Maintaining Current Levels of Service Scenario). If assets are not
renewed when they reach their end-of-life, the probability of their failure increases.
Depending on the asset type and failure context, an asset failure may result in various
negative impacts, such as service disruptions, injuries to employees and the public, or
reputational harm to the organization.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | ix
Figure ES-4 Condition Forecast, Maintain Current Levels of Service (Renewal
Backlog) Scenario
Scenario 2: Proposed Level of Service Scenario
This scenario has most service areas maintaining the current levels of service. Library
has increased its levels of service to address furniture that is in very poor condition.
Transportation (Roads) and Infrastructure Technology Services have decreased their
respective levels of service. The proposed levels of service renewal funding scenario
decreases the infrastructure gap which is more attainable.
Figure ES-5 shows the forecasts for the proposed levels of service scenario, as follows:
- The average annual renewal need over the next ten (10) years is $23.9 million
(dashed blue line).
- As with the previous scenario, the current average annual renewal funding (in
dollar values of spending year) for the same period is $21.5 million (solid red
line).
- This reduces the existing average annual infrastructure renewal gap to $2.4
million for the proposed levels of service scenario over the next ten (10) years
and $29 million over the life of the assets.
- The solid orange line again assumes a 2% infrastructure levy increase in 2026
and a 1% infrastructure levy increase thereafter. If this infrastructure levy were
approved by Council through the annual budget process, the infrastructure
renewal gap could be eliminated and result in an estimated average annual
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | x
contribution to reserves of $3.2 million for the proposed levels of service
scenario over the next ten (10) years.
- The whole lifecycle annual needs (total renewal costs divided by the service life)
is $50.5 million dollars (solid green line). As discussed previously, this is the
amount needed on average annually, in perpetuity, to renew the assets over their
entire lives and should be considered when building reserves to ensure sufficient
money is available to fund the state of good repair of these assets as they age.
It is important to note that existing revenue sources, such as Elexicon dividends and
Ajax Casino revenues, are not guaranteed and this may result in needs for future
alternative funding sources and a greater dependency on the infrastructure levy.
Figure ES-5 Infrastructure Renewal Needs - Proposed Levels of Service Scenario
The resulting condition distribution over the next 10 years for this scenario is shown in
Figure ES-6. The majority (85%) of the assets remain in fair or better condition under
the proposed levels of service scenario. The maintain levels of service scenario has
approximately 87% of the municipal assets in fair or better condition.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xi
Figure ES-6 Condition Forecast, Proposed Levels of Service Scenario
As part of the asset renewal program, condition assessment frequencies and protocols
should be formalized for critical and high-value assets, and the recurring cost
conducting condition assessments should be added to the capital needs schedule. For
example, building condition assessments should be conducted at least every 10 years.
Operations and Maintenance
Forecasted operating and maintenance costs are expected to vary in relation to the total
value of the asset inventory. If additional assets are acquired, the future operating and
maintenance costs will increase and if assets are disposed of the costs associated with
operating and maintaining them will decrease. Figure ES-7 shows the forecasted
operation and maintenance costs for the next 10 years.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xii
Figure ES-7 Operations and Maintenance Needs Forecast
Figure ES-7 shows that the costs are expected to increase from $71.1 million/year in
2024 to $83.9 million/year in 2034. All figure values are shown in year 2024$.
Forecasted increases in operation and maintenance needs are due to estimated growth
in the asset portfolio as indicated in The Town's Long-Range Capital Forecast, as well
as assets anticipated to be assumed from developers over the next ten years. Section
4.5 of this Asset Management Plan expands upon the increased operational and capital
needs as a result of growth.
Operating and maintenance needs in future years are assumed to increase
proportionally with the increase in the replacement value of the asset portfolio by asset
type (facilities, vehicles, equipment). The estimate of operating and maintenance cost
increases can be refined by conducting more detailed analysis of operating costs and
work order costs, for example, by asset sub-types or by maintenance activity.
For the period 2025-2034, the annual operating and maintenance costs are expected to
average $78.4 million/year.
Financing Strategy
Strategies to Close Funding Gaps
The infrastructure funding gap may be reduced by one or a combination of the following
strategies:
-
Reduce near term renewal needs by deferring capital renewal projects on lower
risk assets, thereby lengthening the period in which the backlog is addressed
beyond the 10 years. This may result in increased maintenance costs and risks
to service delivery.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xiii
-
Decreasing the levels of service for municipal assets to a level that relates to
what the average resident is willing to pay while not increasing the risk to the
Town beyond its risk threshold.
-
Increase available funds through property tax increases, such as the
infrastructure levy, and leveraging third party grants.
-
Reduce renewal needs by divesting assets. This may reduce service levels
related to capacity.
-
Promoting non-infrastructure solutions to decrease the demand on the existing
asset base.
-
Short-term funding through debt and drawing from reserves. These are not
sustainable long-term solutions as the debt funding needs to be paid back and
reserves need to be replenished.
Plan Improvement Opportunities
Development of Asset Management Plans is an iterative process that includes
improving processes, data, and staff skills over time. This section provides an overview
of the compliance of this Asset Management Plan with Ontario Regulation 588/17 for
proposed levels of service and identifies opportunities for improvements to the Town's
asset management practices, including those required for municipalities to remain in
compliance with Ontario Regulation 588/17.
It is important that the Town recognises areas of their Asset Management Plan and
planning process that require future improvements to ensure effective asset
management and informed decision making. The improvement plan generated from this
Asset Management Plan is shown in Table ES-3 below.
Table ES-3 Plan Improvement Recommendations
No.
Improvement Recommendation
1
Continue improving work order management system and processes to support
improved:
-
Tracking of refurbishment and replacement intervals of assets, and
-
More accurate forecasting of maintenance and operating costs.
2
Consider the internal resource needs (both operational and renewal impacts)
required to successfully implement the recommended Asset Management Plan
capital growth projects. Internal resource needs for municipalities include
adequate staffing, training, equipment, technology, materials, logistical and
administrative support, operational continuity plans, monitoring and evaluation
systems to successfully implement capital growth projects.
3
Town to continue to understand growth projections and leverage master
planning initiatives and studies.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xiv
No.
Improvement Recommendation
4
Understand state of good repair needs for stormwater infrastructure through
condition assessment program.
5
Continue to collect conditional data of Town facilities. The Building Condition
Assessments are recommended to be completed every ten (10) years.
6
Continued refinement of identifying and mapping lifecycle activities (renewal,
growth, upgrade) to capital projects.
7
Consider and integrate whole asset lifecycle costs during budgeting process (to
assist in planning for future reserves).
8
Continue to account for the assumption of assets from development and the
associated infrastructure investment impacts.
9
Regular updates to asset inventory, asset condition, and recommended needs
based on inspection programs.
10
Consideration of a Decision Support System to act as a central asset register
and to assist with asset management planning analytics.
11
Incorporate into future iterations of this Asset Management Plan the zero carbon
and sustainability targets from the Carbon Net Zero Emissions Plan (CNZEP).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xv
Table of Contents
Corporate Asset Management Plan ................................................................................. i
Proposed Levels of Service .......................................................................................... i
Executive Summary......................................................................................................ii
Municipal Asset Inventory .........................................................................................ii
State of Infrastructure...............................................................................................iii
Levels of Service......................................................................................................iv
Risk Management Strategy......................................................................................vi
Lifecycle Management Strategy..............................................................................vii
Financing Strategy ..................................................................................................xii
Plan Improvement Opportunities............................................................................ xiii
Figure Index............................................................................................................. xviii
Table Index................................................................................................................xix
1
Introduction........................................................................................................... 1
1.1
Background ................................................................................................... 1
1.2
Alignment with Regulatory Requirements...................................................... 1
1.3
Relationship with Other Municipal Documents .............................................. 1
1.4
Key Stakeholders .......................................................................................... 2
1.5
Purpose of the Plan....................................................................................... 3
1.6
Asset Management Plan Scope .................................................................... 4
1.7
Organization of Document............................................................................. 5
1.8
State of Infrastructure.................................................................................... 6
1.9
Asset Hierarchy and Inventory ...................................................................... 6
1.10 Asset Valuation ............................................................................................. 6
2
Levels of Service ................................................................................................ 11
2.1
Overview ..................................................................................................... 11
2.2
Legislative Requirements ............................................................................ 11
2.3
Strategic and Corporate Goals .................................................................... 13
2.4
Community and Technical Levels of Service............................................... 15
2.5
Customer Research and Expectations ........................................................ 18
2.6
Current Performance................................................................................... 18
2.7
Factors Impacting Levels of Service Performance ...................................... 21
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xvi
3
Risk Management Strategy ................................................................................ 22
3.1
Overview ..................................................................................................... 22
3.2
Consequence of Failure .............................................................................. 22
4
Lifecycle Management Strategy ......................................................................... 28
4.1
Overview ..................................................................................................... 28
4.2
Town Growth and Upgrade Needs .............................................................. 30
4.3
Town Inventory Growth and Upgrade Forecast........................................... 31
4.4
Renewal Needs, Funding and Gaps............................................................ 32
4.5
Impact of Future Growth to Asset Renewal Needs...................................... 37
4.6
Operations and Maintenance Needs ........................................................... 38
5
Financing Strategy.............................................................................................. 40
5.1
Overview ..................................................................................................... 40
5.2
Available Funding Amounts and Sources.................................................... 40
6
Transportation Services...................................................................................... 44
6.1
Overview ..................................................................................................... 44
6.2
State of Infrastructure.................................................................................. 44
6.3
Levels of Service ......................................................................................... 46
6.4
Risk Management Strategy ......................................................................... 51
6.5
Lifecycle Management Strategy .................................................................. 51
7
Environmental Services...................................................................................... 52
7.1
Overview ..................................................................................................... 53
7.2
State of Infrastructure.................................................................................. 53
7.3
Levels of Service ......................................................................................... 55
7.4
Risk Management Strategy ......................................................................... 58
7.5
Lifecycle Management Strategy .................................................................. 58
8
Parks, Recreation and Culture Services............................................................. 60
8.1
Overview ..................................................................................................... 60
8.2
State of Infrastructure.................................................................................. 60
8.3
Levels of Service ......................................................................................... 61
8.4
Risk Management Strategy ......................................................................... 64
8.5
Lifecycle Management Strategy .................................................................. 64
9
Fire Services....................................................................................................... 65
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xvii
9.1
Overview ..................................................................................................... 66
9.2
State of Infrastructure.................................................................................. 66
9.3
Levels of Service ......................................................................................... 67
9.4
Risk Management Strategy ......................................................................... 70
9.5
Lifecycle Management Strategy .................................................................. 70
10
Library Services .............................................................................................. 71
10.1 Overview ..................................................................................................... 72
10.2 State of Infrastructure.................................................................................. 72
10.3 Levels of Service ......................................................................................... 73
10.4 Risk Management Strategy ......................................................................... 75
10.5 Lifecycle Management Strategy .................................................................. 75
11
Information Technology Services.................................................................... 77
11.1 Overview ..................................................................................................... 77
11.2 State of Infrastructure.................................................................................. 77
11.3 Levels of Service ......................................................................................... 78
11.4 Risk Management Strategy ......................................................................... 80
11.5 Lifecycle Management Strategy .................................................................. 80
12
Fleet Services ................................................................................................. 82
12.1 Overview ..................................................................................................... 82
12.2 State of Infrastructure.................................................................................. 82
12.3 Levels of Service ......................................................................................... 83
12.4 Risk Management Strategy ......................................................................... 85
12.5 Lifecycle Management Strategy .................................................................. 85
13
Facilities Services ........................................................................................... 87
13.1 Overview ..................................................................................................... 87
13.2 State of Infrastructure.................................................................................. 87
13.3 Levels of Service ......................................................................................... 88
13.4 Risk Management Strategy ......................................................................... 90
13.5 Lifecycle Management Strategy .................................................................. 90
Asset Management Plan Improvement and Monitoring ............................................. 92
14.1 Plan Improvement Opportunities ................................................................. 92
14.2 Asset Management Plan Monitoring and Review ........................................ 93
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xviii
14.3 Performance Measures ............................................................................... 93
Appendix A - O.Reg. 588/17 Community Levels of Service Documentation............. 94
A-1 Stormwater Assets .......................................................................................... 94
A-2 Roads .............................................................................................................. 95
A-3 Bridges and Culverts ....................................................................................... 97
Appendix B - Consequence of Failure Scores ........................................................ 100
Appendix C - Detailed asset inventory replacement value...................................... 107
Figure Index
Figure 1 Asset Condition Grade Profile, By Service Area (by Percentage)................... 10
Figure 2 Levels of Service Framework .......................................................................... 17
Figure 3 Risk Exposure of the Town's Assets ............................................................... 26
Figure 4 Risk Forecast - Do Nothing Scenario ............................................................. 27
Figure 5 Conceptual Lifecycle Cost Model .................................................................... 29
Figure 6 Year Inventory Growth and Upgrade Forecast................................................ 31
Figure 7 Infrastructure Renewal Needs - Maintaining Current Levels of Service
Scenario ........................................................................................................................ 33
Figure 8 Condition Forecast, Maintain Current Levels of Service (Renewal Backlog)
Scenario ........................................................................................................................ 34
Figure 9 Infrastructure Renewal Needs - Proposed Levels of Service Scenario .......... 36
Figure 10 Condition Forecast, Proposed Levels of Service Scenario ........................... 37
Figure 11 Average Annual Lifecycle Renewal Needs - Proposed Budget Scenario
(Including Future Growth).............................................................................................. 38
Figure 12 Operations and Needs Forecast ................................................................... 39
Figure 13 Condition Distribution by Replacement Value, Transportation ...................... 45
Figure 14 Risk Exposure of the Town's Transportation Infrastructure........................... 51
Figure 15 Forecasted Renewal Needs - Transportation Services ................................. 52
Figure 16 Condition Distribution by Replacement Value, Environmental ...................... 55
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xix
Figure 17 Risk Exposure of the Town's Environmental Infrastructure........................... 58
Figure 18 Forecasted Renewal Needs - Environmental Services ................................. 59
Figure 19 Condition Distribution by Replacement Value, Parks, Recreation & Culture. 61
Figure 20 Risk Exposure of the Town's Parks, Recreation & Culture Infrastructure ..... 64
Figure 21 Forecasted Renewal Needs - Parks, Recreation & Culture Services............ 65
Figure 22 Condition Distribution by Replacement Value, Fire Services ........................ 67
Figure 23 Risk Exposure of the Town's Fire Infrastructure............................................ 70
Figure 24 Forecasted Renewal Needs - Fire Services .................................................. 71
Figure 25 Condition Distribution by Replacement Value, Library Services.................... 73
Figure 26 Risk Exposure of the Town's Library Infrastructure....................................... 75
Figure 27 Forecasted Renewal Needs - Library Services ............................................. 76
Figure 28 Condition Distribution by Replacement Value, Information Technology........ 78
Figure 29 Risk Exposure of the Town's IT Infrastructure............................................... 80
Figure 30 Forecasted Renewal Needs - IT Services ..................................................... 81
Figure 31 Condition Distribution by Replacement Value, Fleet Services....................... 83
Figure 32 Risk Exposure of the Town's Fleet Infrastructure.......................................... 85
Figure 33 Forecasted Renewal Needs - Fleet Services ................................................ 86
Figure 34 Condition Distribution by Replacement Value, Facilities ............................... 88
Figure 35 Risk Exposure of the Town's Facilities Infrastructure.................................... 90
Figure 36 Forecasted Renewal Needs - Facilities Services .......................................... 91
Table Index
Table 1 Key Stakeholders in the Asset Management Plan.............................................. 2
Table 2 Assets covered by this Asset Management Plan................................................ 7
Table 3 Five-Point Condition Grading System ................................................................ 8
Table 4 Conversion of Industry Condition to Five-Point Condition Grade ....................... 9
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xx
Table 5 Legislative Requirements ................................................................................. 11
Table 6 Corporate Strategic Themes (2022-2026 Strategic Plan)................................. 14
Table 7 Levels of Service - Fit for Service .................................................................... 18
Table 8 Asset Criticality (Consequence of Failure) Ratings .......................................... 24
Table 9 Probability of Failure Ratings............................................................................ 25
Table 10 Asset Lifecycle Management Categories ....................................................... 28
Table 11 Town Population Forecasts (Envision Durham) ............................................. 30
Table 12 Proposed Road Rehabilitation Triggers.......................................................... 35
Table 13 Asset Management Funding Sources (Renewal) ........................................... 41
Table 14 Growth and Upgrade Funding Sources .......................................................... 42
Table 15 Inventory and Age Summary, Transportation Infrastructure (Total $1,523.7
million)........................................................................................................................... 44
Table 16 Technical Level of Service, Transportation Infrastructure .............................. 47
Table 17 Inventory and Age Summary, Environmental Infrastructure (Total $598.8
million)........................................................................................................................... 54
Table 18 Technical Levels of Service, Environmental Services Infrastructure .............. 56
Table 19 Inventory and Age Summary, Parks, Recreation & Culture (Total $98.6 million)
...................................................................................................................................... 60
Table 20 Technical Levels of Service, Parks, Recreation & Culture ............................. 62
Table 21 Inventory and Age Summary, Fire Services (Total $3.2 million)..................... 66
Table 22 Technical Levels of Service, Fire Services..................................................... 68
Table 23 Inventory and Age Summary, Library Services (Total $12.9 million) .............. 72
Table 24 Technical Levels of Service, Library Services ................................................ 74
Table 25 Inventory and Age Summary, Information Technology (Total $5.2 million) .... 77
Table 26 Technical Levels of Service, Information Technology .................................... 79
Table 27 Inventory and Age Summary, Fleet Services (Total $51.3 million) ................. 82
Table 28 Technical Levels of Service, Fleet Services ................................................... 84
Table 29 Inventory and Age Summary, Facilities (Total $403.9 million)........................ 87
Table 30 Technical Levels of Service, Facilities............................................................ 89
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | xxi
Table 31 Plan Improvement Recommendations ........................................................... 92
Table A-1 Road Condition Grades ................................................................................ 97
Table A-2 Bridge and Culvert Condition Grades ........................................................... 99
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 1
1
Introduction
1.1
Background
The Town of Ajax (the Town) provides a wide range of services to its residents,
businesses and visitors. These services include transportation, environmental, parks,
recreation and culture, fire, and library services which are supported by facilities, fleet
and information technology "internal" services. This Asset Management Plan identifies
the asset lifecycle actions needed to sustain the proposed Levels of Service for the
Town's core and non-core services over the next 10 years, along with their forecasted
cost. Risks associated with the current funding level are identified and mitigations
recommended. This Asset Management Plan fulfils the requirements of the Ontario
Regulation (O.Reg.) 588/17 Asset Management Planning for Municipal Infrastructure for
July 2025.
1.2
Alignment with Regulatory Requirements
This 2025 Proposed Levels of Service Asset Management Plan is an update to the
Town's 2024 Current Levels of Service Asset Management Plan, intended to meet the
requirements of O.Reg. 588/17 "Asset Management Planning for Municipal
Infrastructure" under the Infrastructure for Jobs and Prosperity Act, 2015. Specifically,
by July 1, 2025, O.Reg. 588/17 requires municipalities to adopt an Asset Management
Plan reporting proposed levels of service for all assets, and lifecycle needs to maintain
those levels of service.
In accordance with the requirements of O.Reg. 588/17, this Asset Management Plan is
posted on the Town's website and is emailed to the Ministry of Infrastructure.
1.3
Relationship with Other Municipal Documents
Asset management planning is a medium- to long-term planning activity that relies on
input from strategic planning activities and informs shorter-term decision making. The
Asset Management Plan provides a framework to validate the Town's budgeting
processes and assist in prioritizing work activities, including capital projects, based on
risk. It also discusses levels of service that support goals in the Town's Strategic Plan
and lifecycle management strategies intended to reduce the overall cost of asset
ownership.
The Asset Management Plan is intended to be read with other Town policies and
planning documents, including the following:
-
Policies
-
Policy # 120 - Financial Sustainability Policy
-
Policy # 122 - Discretionary Stabilization Reserve
-
Policy # 123 - Discretionary Capital Reserves
-
Policy # 124 - Debt Management
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 2
-
Policy # 127 - Capital Expenditure Control
-
Policy # 128 - Operating Budget Management
-
Policy # 135 - Corporate Asset Management Policy
-
2022-2026 Strategic Plan - Action 26
-
Official Plan
-
Tangible Capital Asset (Fixed Asset) Annual Financial Statements
-
Multi-year Accessibility Plan (2023-2026)
-
5-Year Corporate Energy Conservation and Demand Management Plan (2019)
-
Operating and Capital Budgets
-
Fire Master Plan (2021)
-
Integrated Transportation Master Plan (2019)
-
Recreation and Parks Master Plan (2022)
-
Library Strategic Master Plan (2023)
-
2024 Development Charge Background Study
-
Ajax Climate Risk and Resiliency Plan (2025)
-
Envision Durham, Durham Regional Official Plan (2023)
1.4
Key Stakeholders
Key stakeholders in the preparation and implementation of this Asset Management Plan
are shown in Table 1 below.
Table 1 Key Stakeholders in the Asset Management Plan
Key
Stakeholder
Role in Asset Management Plan
Town of Ajax
Elected Council
Overall owners of the Town's assets. Approves asset management
policies and oversee asset funding through the annual corporate
budget process. An overarching expectation of a standard of care
is required by Council to ensure commitment to effective asset
management practices.
Senior
Management
Team (SMT)
Provides corporate oversight to the program to ensure that the goal
and directions of the Corporate Asset Management program are
maintained and the program remains consistent with the overall
Strategic Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 3
Key
Stakeholder
Role in Asset Management Plan
Asset
Management
Provides leadership and strategic direction for supporting
systems/processes specific to the delivery of asset/work
management information for the Town of Ajax. Further, in support
of the Town-wide asset management strategies, the committee
provides leadership and governance to the Asset Management
Policy statement through the provision of information necessary for
the long-range forecasts of asset investment needs, service levels,
risks, costs and other performance measures.
Finance
Finance provides historic Tangible Capital Asset (TCA) amounts
and historic and current capital and operating budgets. Further,
provides coordination on input data and development of the Asset
Management Plan from each of the service and program areas.
Service Area
Departments
Provides input data, forecasts and text for the Asset Management
Plan relative to their service and program area of functional
expertise.
Ajax Public
Libraries
Provides input data, forecasts and text for the Asset Management
Plan relative to their service and program area of functional
expertise.
1.5
Purpose of the Plan
This Asset Management Plan identifies the asset lifecycle activities needed to sustain
the Proposed Levels of Service for the Town's core and non-core services. The Asset
Management Plan begins by defining levels of service metrics and performance and
provides an overview of the infrastructure assets used to support those levels of
service. Identify asset lifecycle activities, separated by capital and operating activities
and their associated costs, which are needed to sustain the proposed levels of service
over the next 10 years. Risks associated with the current funding level are identified and
mitigations recommended.
This Asset Management Plan fulfils the requirements of the Ontario Regulation (O.Reg.)
588/17 Asset Management Planning for Municipal Infrastructure for Asset Management
Plans. Specifically, this Asset Management Plan outlines the proposed levels of service
performance for core and non-core assets, how the proposed levels of service differ
from the current levels of service, lifecycle activity options, costs associated with
sustaining that level of service, the municipality's ability to afford the proposed level of
service, identify lifecycle activities that will be undertaken, and how the municipality will
address the risks of not performing scheduled lifecycle activities.
In accordance with the requirements of O.Reg. 588/17, this Asset Management Plan is
posted on the Town's website and will be updated at least every 5 years. Starting in
2026, Town Council must conduct an annual review of its asset management progress
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 4
on or before July 1st each year which addresses progress in implementing the Town's
Asset Management Plan, any factors impeding the Town's ability to implement the
Asset Management Plan, and a strategy to address these factors.
This Asset Management Plan is a medium to long range planning document that is used
to support the Town's strategic priorities and other goals by providing a rational strategy
for proactively and effectively managing the Town's assets. It provides a guide to
understanding key items such as:
-
The size, replacement value, and condition of the Town's asset portfolio;
-
The proposed levels of service standards and the Town's performance against
them;
-
The assets that will be needed in the future to support core service delivery
objectives and mitigate vulnerabilities;
-
The planned activities to sustain current and future assets throughout their
lifecycles at minimal cost, while mitigating vulnerabilities;
-
The funding sources for planned lifecycle activities; and
-
The steps to improve future iterations of the Asset Management Plan.
This Asset Management Plan is intended to improve the Town's ability to achieve its
corporate goals and objectives in a way that best serves its stakeholders. It provides a
rational framework that enables systematic and repeatable processes to manage costs,
risks, and levels of service for the Town's asset portfolio.
1.6
Asset Management Plan Scope
This Asset Management Plan focuses on eight (8) Town services which all assist in
providing municipal services to the Town's residential, commercial, industrial, and
institutional customers.
1. Transportation: This includes core and non-core transportation infrastructure
assets including roads, bridges and major culverts, traffic and roadside assets.
The Town maintains and upgrades these assets to ensure safe and efficient
transportation for residents and businesses.
2. Environmental: The core infrastructure is; drainage systems, culverts, and
stormwater management ponds which are essential for managing rainfall and
preventing flooding in residential and commercial areas. This service area also
includes non-core infrastructure that includes; green spaces, forests, and natural
areas that contribute to the Town's environmental health and biodiversity.
3. Parks, Recreation and Culture: This category includes parks, playgrounds,
sportsfields, trails, as well as, program equipment and public art within
recreational buildings such as community centres and arenas. These assets
provide opportunities for leisure, sports, and community gatherings.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 5
4. Fire Services: This includes emergency response equipment necessary for
ensuring public safety and responding to emergencies. This service area does
not include the fire vehicles (Fleet) or fire halls (Facilities).
5. Library Services: The assets that support the Library's portfolio such as
collections, furnishing, information technology, and other equipment within library
spaces. This service area does not include the various libraries (Facilities).
6. Information Technology (IT) Infrastructure: IT infrastructure supports the Town's
digital operations, including networks, servers, end user devices, and
communication technologies.
7. Municipal Fleet: Vehicles and equipment owned and operated by the Town for
maintenance, transportation, and emergency response.
8. Facilities: Public buildings owned and maintained by the Town which include
administrative offices, libraries, fire stations, recreation and community centres,
and other municipal facilities.
1.7
Organization of Document
The contents of this Asset Management Plan follow the recommended elements of a
detailed Asset Management Plan.
-
Chapter 1: Introduction: Outlines scope, background information, relationship
to other municipal documents and plans, and applicable legislation.
-
Chapter 2: State of Infrastructure: Summarizes the inventory, valuation,
condition, and remaining life of the assets in the inventory by service and asset
type.
-
Chapter 3: Levels of Service: Defines the proposed levels of service through
performance indicators and targets, and outlines current performance.
-
Chapter 4: Risk Management Strategy: Defines the framework for identifying
critical assets and quantifies risk exposure to enable prioritization of lifecycle
activities and optimization of lifecycle activities.
-
Chapter 5: Lifecycle Management Strategy: Summarizes the planned activities
to manage the assets that will enable them to provide the proposed levels of
service in a sustainable way, while managing risk at the lowest lifecycle cost.
-
Chapter 6: Financing Strategy: Summarizes the available funding for the asset
management strategies and any forecasted funding gaps.
-
Chapters 7 through 13: Provide details for each of the service areas.
-
Chapter 14: Asset Management Plan Improvement and Monitoring:
Summarizes the next steps including improving future iterations of the Asset
Management Plan and monitoring of the Asset Management Plan
implementation progress.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 6
1.8
State of Infrastructure
This section of the Asset Management Plan describes the Town's asset inventory, and
provides an overview of the valuation, age, and condition of its assets.
Recommendations for the regular frequency of data collection and reporting are
provided in the Asset Management Plan Improvement and Monitoring section.
1.9
Asset Hierarchy and Inventory
Understanding the assets owned by the Town that are used to support each major
service area is important to enable their effective and efficient management. In this
Asset Management Plan, the Town's asset inventory has been organized around the
major service groups and program areas shown in Table 2 in the following sub-section.
Most infrastructure assets owned by the Town are included and organized into linear
networks, facilities, fleet, equipment, information technology, and natural assets.
Leasehold improvements in facilities not owned by the Town are not included. Land is
generally not included in the current replacement costs of the asset inventory.
1.10 Asset Valuation
Financial accounting valuation uses historical costs and depreciation assumptions to
determine the net book value of capital assets in accordance with the Public Sector
Accounting Board (PSAB). Policies and procedures relating to the development of net
book values for accounting purposes have been developed by the Town to comply with
PSAB 3150 Tangible Capital Assets (TCA) reporting.
While financial accounting valuations are based on historical costs, managerial
accounting valuations are based on replacement costs. For some asset types, the
replacement values were calculated using historical costs indexed to December 31,
2024, using the Non-Residential Building Construction Price Indices (NRBCPI) or
Consumer Price Index (CPI), as appropriate for the asset type. For the most part,
replacement values are benchmark values calculated from current and previous year
construction contracts. The replacement cost valuation represents the estimated cost to
replace assets today and is presented in 2024 dollars. The replacement cost does not
account for future technological improvements.
The estimated current replacement value of Town assets is $2.697 billion presented in
2024 dollars, as outlined in the following table. For a detailed summary of the assets
covered in this Asset Management Plan refer to Sections 7 through 14.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 7
Table 2 Assets covered by this Asset Management Plan
Service
Asset Categories
Replacement
Value (in
million $)
Replacement
Value (%)
Transportation
Roads, Bridges and Major
Culverts, Traffic Assets,
Roadside Assets
$1,524
56.5%
Environmental
Stormwater Ponds, Stormwater
Sewers, Stormwater
Appurtenances, Small
Stormwater Culverts, Woodlots,
Boulevard and Park Trees
$599
22.2%
Facilities
Administration Buildings,
Recreation and Community
Centres, Fire Buildings, Libraries
$404
15.0%
Parks,
Recreation
and Culture
Indoor Exercise Equipment,
Recreation - Other, Outdoor
Recreation
$99
3.7%
Fleet
Vehicles, Rolling Equipment,
Fire Emergency Response
$51
1.9%
Library
Library Collections, Library
Furniture, Library Public
Technology
$13
0.5%
Information
Technology
End User Devices, Server
Equipment, Networking
Equipment
$5
0.2%
Fire
Personal Protective Equipment,
Respiratory Equipment, Rescue
Equipment, Suppression
Equipment
$3
0.1%
Total
All Municipally Owned
Infrastructure
$2,697
100%
*Numbers may not add due to rounding
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 8
1.11 Asset Condition
In this Asset Management Plan, the term "condition" refers to the degree of physical
deterioration of an asset. "Performance" is a more general term that typically describes
an asset's ability to achieve levels of service through measures such as capacity,
function and operational quality.
Condition assessment programs evaluate current physical condition, determine rate of
deterioration over time, enable forecasts of future condition, and inform the most
beneficial type and timing of treatment. Condition assessment methods and rating
systems have become relatively standard for some assets but vary depending on the
type of asset. The Town conducts inspections more frequently on more critical assets
such as roads, bridges, structural culverts and other critical transportation infrastructure.
In addition, facilities at the Town undergo regular condition assessments to identify
deficiencies and recommend repair and replacement of building elements. In
conjunction with this initiative, the Town completed Building Condition Assessments for
some of their critical facilities in 2023 to obtain a better understanding of their state of
good repair needs. It is recommended that Building Condition Assessments be
performed at all facilities every ten (10) years.
For those assets with no condition data, age-based condition is estimated as the
percentage of age to useful life. Using age data as a surrogate for condition data is
common in municipal organizations, but it can be misleading as age does not always
directly reflect condition or remaining life.
To enable comparison of condition and condition trends over time between different
asset types, a generic condition grading scale is often used to translate detailed
engineering data about assets into information that can be compared across asset
groups. For this purpose, the Town uses a five-point condition grading system,
summarized in Table 3 below, which is consistent with the general condition grading
system included in the International Infrastructure Management Manual (IIMM).
Table 3 Five-Point Condition Grading System
Grade Description
Condition
Criteria
Condition Description
VG
Very Good
Fit for the future
Well maintained, good condition, new or
recently rehabilitated
G
Good
Adequate for now
Acceptable, generally approaching mid-
stage of expected service life
F
Fair
Requires
attention
Signs of deterioration, some elements
exhibit deficiencies
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 9
Grade Description
Condition
Criteria
Condition Description
P
Poor
Increasing
potential of
affecting service
Approaching end of service life, below
standard, significant deterioration
VP
Very Poor
Unfit for sustained
service
Near or past service life, advanced
deterioration, assets may be unusable
Details relating to the condition of each asset are currently maintained in various
databases and spreadsheets. The Town converts industry standard condition rating
systems and age-based assets to the above condition grading system as provided in
Table 4 below.
Table 4 Conversion of Industry Condition to Five-Point Condition Grade
Condition
Grade
Parking
Lot &
Retaining
Wall
Condition
Grade
Sidewalk
&
Guiderail
Condition
Grade
Pavement
Condition
Index
(PCI)
Bridge
Condition
Index
(BCI)
Facility
Condition
Index
(FCI - 3
Year
Town Staff
Inspection
Condition
Grading
% Life
Remaining
for Age-
Based
Condition
Very
Good
(New)
1-2
0 - 20
80 - 100
80 - 100
0 - 2.5%
A
75 - 100%
Good
3-4
20 - 40
60 - 80
70 - 80
2.5% - 5%
B
50 - 75%
Fair
5-6
40 - 60
40 - 60
60 - 70
5% - 10%
C
25 - 50%
Poor
7-8
60 - 80
20 - 40
40 - 60
10% -
20%
D
0 - 25%
Very Poor
(End of
Life)
9-10
80 - 100
0 - 20
0 - 40
20%+
E
<=0%
Figure 1 depicts, by colour, the value of assets that fall within each of the condition
grades (very good, good, fair, poor, very poor), organized by program area. The total
replacement value of assets within each service area is shown on the condition grade
bars.
The Facilities were assessed based upon the condition of each component of the
facility. The Facility Condition Index (FCI) will be used in conjunction with visual
inspection in future iterations of this Asset Management Plan as a quality assurance
test.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 10
Where Very Poor conditions have been assessed using age as opposed to a formal
inspection or assessment, this has been delineated with a hashing as the condition
reported for these assets is potentially less accurate. For storm lines within the
Environmental Services, an industry specific deterioration curve was integrated into the
condition assessment where a condition of Very Good up to 60 years, Good >60 to 75
years, Fair >75 to 85 years, Poor >85 to 90 years and Very Poor greater than 90 years.
The need to estimate the condition of the storm lines will decrease as the Town
continues to conduct Closed Captioning Television (CCTV) assessments of this
infrastructure.
Figure 1 Asset Condition Grade Profile, By Service Area (by Percentage)
To adequately meet service levels and manage risk while minimizing lifecycle costs,
most assets should generally be preserved in fair or better condition. The above figure
show that 92% of the Town's assets are in fair or better condition based on replacement
value.
Subsequently, 7% or $182 million are in poor condition and 1% or $38 million are in
very poor condition (of which $21 million was assessed using age-based condition).
Assets in poor or very poor condition require increased attention and renewal
investment (funding and staff resources) to avoid increased maintenance costs and/or
unexpected failure. The assets that are currently in poor or very poor condition are
typically those that are included in 10-year capital renewal programs and budget
forecasts, especially if deemed critical by the Town.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 11
2
Levels of Service
2.1
Overview
One of the basic principles of sound asset management practice is to describe the
levels of service the current and future community want and are prepared to pay for,
and the associated lowest cost to deliver those levels of service. Performance
management is the systematic and cyclical process of identifying objectives, collating
information regarding the achievement of those objectives, reporting the information in a
meaningful way, and using the information to improve delivery of services to the
community.
Monitoring the Town's performance against defined levels of service helps to improve
the Town's service delivery by focusing program activities and assets on priorities and
identifying underperformance so that it can be addressed. Good performance
management also demonstrates affordability to our taxpayers, ensures the Town is
accountable to the community and attracts economic development.
2.2
Legislative Requirements
There are many legislative requirements relating to the management of assets.
Legislative requirements that impact the delivery of Town services are outlined in Table
5.
Table 5 Legislative Requirements
Legislation
Requirement
Municipal Act, 2001
The main statute governing the creation,
administration and government of municipalities in
Ontario, other than the City of Toronto.
Ontario Regulation 588/17:
Asset Management Planning
for Municipal Infrastructure.
The Infrastructure for Jobs and
Prosperity Act, 2015
Sets out the principles for the provincial government
to regulate asset management planning for
municipalities.
Accessibility for Ontarians with
Disabilities Act (AODA) 2005
Develops, implements, and enforces accessibility
standards to achieve for Ontarians with disabilities
with respect to goods, services, facilities,
accommodation, employment, buildings, structures,
and premises on or before January 1, 2025.
Public Sector Accounting
Board Standard 3150
Standard on how to account for and report on
tangible capital assets in government financial
statements.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 12
Legislation
Requirement
Ontario Regulation 104/97,
Standards for Bridges
Requires municipalities to undertake an inspection,
under the direction of a Professional Engineer, for
every bridge and major culvert at least once every
two years in accordance with the Ontario Structure
Inspection Manual.
Minimum Maintenance
Standards for Municipal
Highways (MMS) Regulation
239/02 Routine Patrol
Sets out the standard for the frequency of patrolling
of highways to check for conditions described such
as snow, ice, potholes, cracks, etc.
Highway Traffic Act R.R.O.
1990
Reg. 615: Signs
Sets out the standard for the erection and
maintenance of signs.
Highway Traffic Act R.R.O.
1990
Reg. 626: Traffic Control
Signal Systems
Sets out the standard for the erection and
maintenance of traffic control signal systems.
Highway Traffic Act R.R.O.
1990
Sets out fleet and equipment inspection
requirements
Reg. 174/22: Classes of Vehicles Requiring Annual
and Semi-Annual Inspections
Reg. 611: Safety Inspections
Reg. 199/07: Commercial Motor Vehicle Inspections
Reg. 587: Equipment
Ontario Traffic Manual Book
18: Cycling Facilities
Provides guidelines for developing municipal cycling
facilities.
Technical Standards and
Safety Act, 2000
Sets out the technical standards and safety
regulations to enhance public safety providing for the
efficient and flexible administration of various
industries or equipment.
Fire Protection and Prevention
Act, 1997
Sets out the legislative and regulatory framework for
the establishment of fire protection in Ontario, which
is a mandated municipal responsibility.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 13
Legislation
Requirement
Ontario Building Code Act,
1992
The legislative framework governing the
construction, renovation and change-of-use of a
building in Ontario. The Ontario Building Code, a
regulation under the Act, establishes detailed
technical and administrative requirements and
minimum standards for building construction in
public health and safety, fire protection, structural
sufficiently, construction materials, plumbing and
mechanical systems.
Environmental Protection Act,
1990
The primary pollution control legislation in Ontario.
Prohibits discharge of any contaminants to the
environment that cause or are likely to cause
adverse effects. Amounts of approved contaminants
must not exceed limits prescribed by the regulations.
Requires that spills of pollutants are reported and
cleaned up promptly. Has the authority to establish
liability on the party at fault.
Legislated Community Levels of Service
Legislated requirements define the standards according to which the Town is legally
obligated to provide services to the community. The Town delivers services in
adherence to applicable legislative requirements, including required compliance
monitoring and reporting. Many legislated levels of services relate to service and asset
safety and reliability. Information on regulatory inspections is contained within various
databases and maintained by Town staff at the operational level to ensure legislative
compliance.
In addition, O.Reg. 588/17 requires Ontario municipalities to document specific
community and technical proposed levels of service, for all tangible capital assets within
the Asset Management Plan. Technical levels of service are more quantitative in nature,
however community levels of services include qualitative descriptions and visuals such
as maps and images.
The required levels of services prescribed by O.Reg 588/17 for core assets can be
found in Appendix A.
2.3
Strategic and Corporate Goals
The 2022-2026 Strategic Plan outlines the vision, mission and
corporate operating principles, and strategic themes. The Strategic
Plan's three main pillars where strategic priorities are broken into are
provided in Table 6.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 14
Table 6 Corporate Strategic Themes (2022-2026 Strategic Plan)
Pillar
Definition
Priorities
Connecting our
Community
Connecting our community
means amplifying different voices
and ensuring that Ajax is a
welcoming and safe space with
opportunity for all. Within this
pillar, you will find a commitment
to safety, diversity, community
pride and a focus on arts, culture
and innovation.
1. Increase and amplify creative
and innovative opportunities
2. Encourage community pride
3. Improve well-being and
quality of life
4. Fostering a safe and
welcoming community
5. Champion inclusion, diversity,
equity and accessibility
(IDEA)
Growing our
Community
Growing our community is about
ensuring that we are facilitating
the development of the housing,
community spaces and
infrastructure Ajax residents
need today and in the future. It is
also about support for business
and a thriving local economy.
1. Embrace dynamic and
sustainable growth
2. Advance innovation and
investment
3. Invest in the changing
recreation needs of a growing
community
Modernizing
our Community
The Town's plans for
modernizing the community
include looking internally to
ensure we have the best team to
support our community, that we
are sound financial managers
and that we are leading in
communication. Modernizing also
means preparing for a changing
climate and taking meaningful
action to preserve and enhance
our environment.
1. Lead the green transition
2. Rethink the way we
communicate
3. Equip our workforce for the
future
4. Ready our organization for
the future
5. Demonstrate sound financial
management
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 15
2.4
Community and Technical Levels of Service
Community Levels of Service measures how the customer receives the service and
whether value to the customer is provided. Figure 2 shows that Corporate Priorities and
the Legislated Requirements drive the definition of more specific Community Levels of
Service, which can be categorized as relating to one of the following service attributes:
-
Capacity: Measures that reflect whether the service and supporting assets are of
sufficient capacity to meet user demand.
-
Does the Town need more or less of these services and assets?
-
Functionality: Measures that reflect the suitability of the services, operations
and assets for the user or other stakeholder.
-
Do they meet the needs of the community?
-
Do they meet regulatory requirements including those for health and safety,
environmental protection and barrier free access?
-
Do they support the Town's strategic priorities?
-
Reliability & Quality: Measures that reflect whether services and supporting
assets are reliable, available when needed, and responsive to customers.
-
Are assets maintained and renewed to ensure a state of good repair
(condition)?
-
Are services continuous?
-
Is the community involved in planning, treated respectfully and responded to
promptly?
-
Affordability: Measures that reflect whether services and supporting assets are
adequately funded in both the short and long term.
Technical Levels of Service measures support the Community Levels of Service. They
relate to the allocation of resources to service activities to best achieve the desired
customer outcomes and demonstrate effective performance.
Community Levels of Service are translated into Technical Levels of Service, where:
-
Capacity Levels of Service drive assessment of expansion needs.
-
Function Levels of Service drive assessment of upgrade needs.
-
Reliability & Quality Levels of Service drive assessment of renewal,
maintenance, operations, and programming needs.
-
Affordability Levels of Service drive assessment of financial sustainability
needs.
The risks of failing to achieve the defined Community and Technical Levels of Service
are assessed and lifecycle activities are prioritized to address those risks. Lifecycle
activities may include preventative maintenance, expansion, upgrade, renewal,
maintenance or operational activities, depending on the category of levels of service to
be addressed. In some cases, lifecycle activities address several Community and
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 16
Technical Levels of Service. For example, a large renovation project at a facility may
simultaneously increase capacity, make upgrades to meet regulatory requirements, and
renew existing equipment. The nature of the lifecycle activity determines whether it
should be funded as capital or operating, as well as, identifying eligible funding sources.
As shown in Figure 2, even after the lifecycle intervention, some residual risk may
remain.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 17
Figure 2 Levels of Service Framework
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 18
2.5
Customer Research and Expectations
Resident, business and other stakeholder input is sought during the update of the
Town's Strategic Plan, Official Plan, Master Plans and annual budgets. This includes
public opinion and stakeholder group surveys that collect information about user service
patterns, behaviours and preferences today and potentially into the future. This
customer research provides insight into citizens' and other stakeholders' needs and
perceptions related to areas of improvement.
2.6
Current Performance
Table 7 summarizes the current performance of each program area. Community and
Technical Levels of Service and performance is provided by service and program area
in Section 7 Service and Program Area Details with measures as required by
O.Reg.588/17 for core assets provided in Section 8 O.Reg. 588/17 Community Levels
of Service Documentation.
Table 7 Levels of Service - Fit for Service
Service Area
Community
Level of
Service
Technical Level
of Service
Current
Performance
(in million $)
Current
Performance
(% of Very
Poor of the
Service Area)
Transportation
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$4.46
0.3%
Environmental
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$16.68
2.8%
Facilities
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$7.0
1.7%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 19
Service Area
Community
Level of
Service
Technical Level
of Service
Current
Performance
(in million $)
Current
Performance
(% of Very
Poor of the
Service Area)
Parks,
Recreation
and Culture
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$0.37
0.4%
Fleet
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$4.73
9.2%
Library
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$3.38
26.1%
Information
Technology
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$1.12
21.4%
Fire
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$0.007
0.3%
Total
Quality: Assets
are not meeting
expected
Reliability
service levels
% assets in Very
Poor Condition
(at or past end of
life) by
Replacement
Value
$37.7
1.4% of total
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 20
Other Levels of Service measures related to Capacity & Use, Function, and Reliability
are explored within each individual Service Area subsection within the Asset
Management Plan. Where sufficient data is not available to determine the Town's
current performance, the Town will be collecting data and monitoring performance in the
future. In the next iteration of the Asset Management Plan, Proposed Levels of Service
will be established, which will drive asset improvement decision making.
It is important to monitor the service levels regularly as circumstances change. Current
performance is based on existing resource provisions and work efficiencies. Moreover,
changing circumstances such as technology and customer priorities will also impact
future service levels which will result in different funding models being adopted.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 21
2.7
Factors Impacting Levels of Service Performance
External trends and issues affecting expected levels of services or the Town's ability to
meet the defined levels of services include the following.
-
Population and employment changes which will impact infrastructure use.
-
Changes in expectations for programs or patterns of use which will impact
infrastructure use and revenue for services.
-
Potential changes in technology and increased security requirements, which may
replace obsolete equipment, provide longer asset life, and/or achieve higher
quality and greater efficiencies.
-
Potential changes to the cost of input variables (power, fuel), which will impact
costs to deliver the services.
-
Infrastructure failing prematurely due to environmental factors and/or
construction practices requiring renewal much earlier than the expected life of the
asset.
-
Availability of external funding (federal and provincial infrastructure programs),
which may affect the infrastructure improvement activities that can be
undertaken.
-
Unexpected downloading of services by upper tier levels of government.
-
Widespread implementation of sustainability initiatives and "greening" strategies
targeting reduction in greenhouse gas emissions within the municipality (new
zero carbon buildings, LEED certifications).
-
Climate change, including changing storm events and patterns (higher intensity
storms occurring more regularly), which will impact the infrastructure.
-
Potential changes in Federal or Provincial legislation.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 22
3
Risk Management Strategy
3.1
Overview
The Town's key asset management principle is to meet service levels and manage risk,
while minimizing lifecycle costs. The relative importance of the assets to support service
delivery, referred to as asset criticality, is a key driver in selection of the most
appropriate asset management strategy for each asset. Critical assets include assets
that are key contributors to performance, expensive in terms of lifecycle costs, prone to
deterioration, and in need of increased spending on maintenance activities.
Risk events, such as an asset's failure to have sufficient capacity, function, or reliability,
are events that may compromise the delivery of the Town's strategic objectives.
Lifecycle activities are used to manage the risk of failure by reducing the chance of
asset failure to acceptable levels. The impact of asset failure on the Town's ability to
meet its strategic objectives dictates the type and timing of lifecycle activities.
The Town uses a risk framework for quantifying the risk exposure of its assets to enable
prioritization of projects across asset classes and services. Risk exposure is the
multiplication of the criticality or consequence of failure (CoF), which is the direct and
indirect impact on the Town if an asset failure were to occur, by the probability of failure
(PoF), which is the likelihood or chance that an asset failure may occur:
Risk Exposure = Consequence of Failure x Probability of Failure
3.2
Consequence of Failure
Asset criticality or consequence of failure reflects the importance of an asset to the
Town's delivery of services. The following impacts of a potential asset failure are
considered:
-
Financial impact considerations such as asset replacement cost, damages to
Town or private property and infrastructure, loss of revenue, and fines.
-
Health and Safety considerations including the ability to meet health and safety
related regulatory requirements, and degree and extent of injury, ranging from
negligible injuries to loss of life.
-
Service Delivery considerations ranging from a disruption of non-essential
service to widespread and long-term disruption of essential service.
-
Reputational considerations such as residents' reduced trust and confidence in
Town government.
-
Environmental considerations such as length and extent of damages to the
natural environment.
The Town's Climate Risk and Resiliency Plan requires consideration of the
consequences of extreme weather, emergency events and safety risks to the
community. The risk assessment includes climate change considerations but should be
reviewed over time as the impacts of climate change become more apparent.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 23
Table 8 summarizes the above listed impacts against an asset criticality rating scale
from 1 to 5, with a higher score indicating a higher consequence of failure.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 24
Table 8 Asset Criticality (Consequence of Failure) Ratings
Score Grade
Description
Social
Environmental Economic
Service Delivery
Facilities
1
N
Negligible
Negligible
impact on
community,
Town goals,
life or health
Negligible (very
isolated)
impact,
reversible
within 1 week
Liabilities <
$10,000
Restoration
< $5,000
Small number of
customers, non-
essential service
disruption (< 1
hour)
Minor structures,
Mothballed assets,
Non-functional for
core services
2
L
Low
Low Impact
on
community,
Town goals,
life or health
Low (isolated)
impact,
reversible
within 1 year
Liabilities
$10,000 to <
$50,000
Restoration
$5,000 to <
$100,000
Localized, non-
essential service
disruption (< 6
hours)
Supports delivery of
community programs,
services and
recreation
3
M
Moderate
Moderate
Impact on
community,
Town goals,
life or health
Moderate
(local) impact,
reversible
within 1 year
Liabilities
$50,000 to <
$250,000
Restoration
< $100,000
to <
$250,000
Localized,
essential service
disruption (<1
day)
For delivery of
community programs,
service and recreation
4
S
Significant
Significant
Impact on
community,
Town goals,
life or health
Significant
(regional)
impact,
reversible
within 5 years
Liabilities
$250,000 to
< $500,000
Restoration
< $250,000
to < $1.0
million
Widespread,
essential service
disruption (> 1
day)
For infrastructure and
service delivery
5
C
Catastrophic
Catastrophic
impact on
community,
Town goals,
life or health
Catastrophic
(provincial)
impact,
irreversible or
not reversible
for over 5 years
Liabilities >
$0.5 million,
Restoration
> $1.0
million
Widespread,
essential service
disruption (> 3
days)
For delivery of the
safety, emergency,
and vital Town
functions
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 25
3.2.1 Probability of Failure
The Town's goal is to ensure that its assets are kept in a state of good repair to reduce the incidence of unplanned service
disruptions due to assets in very poor condition. Depending on the asset, unplanned failures can have a wide range of
consequences including service disruption, damage to surrounding infrastructure and property, risks to public safety, and
environmental impacts.
For this Asset Management Plan, Probability of Failure is estimated based on the condition of the asset, as shown in
Table 9.
Table 9 Probability of Failure Ratings
Probability
of Failure
Score
Grade
Description
Remaining
Service
Life
Deterioration Performance Maintenance
Costs
Age
1
Very
Good
Fit for future
80 to 100% None
As intended
Well within
normal level
New / Like New
2
Good
Adequate for
now
60 to 79%
Minimal
deterioration
As intended
Acceptable,
but
increasing
Within mid-range
of expected
service life
3
Fair
Required
attention
20 to 59%
Signs of
medium
deterioration
Lower than
intended
Exceeding
normal levels
and
increasing
Later stage of
expected service
life
4
Poor
At risk of
affecting
service
20 to 39%
Significant
deterioration
Much lower
than intended
Significantly
above
acceptable
levels
Nearing end of
expected service
life
5
Very
Poor
Unsatisfactory
for sustained
service
< 20%
Unsound /
Failing
Not
performing as
intended
Costs
unacceptable
and
rehabilitation
not cost
effective
Past end of
service life
n/a
Unknown Unknown
n/a
n/a
n/a
n/a
n/a
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 26
3.2.2 Town Wide Asset Risk Profile
After assessing the criticality and probability of each asset's risk, the results were
plotted on Figure 3 of the risk heat map, a graphic representation of probability and
consequence of failure. Colours on the heat map denote the various levels of risk and
help to prioritize the Town's resources, time, and effort in Chapter 5 of the Asset
Management Plan - Lifecycle Management Strategy.
-
Risks that appear in the orange (Very High) zone are significant to the Town and
therefore need to be actively managed and monitored in a more comprehensive
manner than other risks.
-
Risks that appear in the yellow (High) or light blue (Moderate) zones will also be
actively managed depending on their nature.
-
Risks that appear in the light green (Low) or darker green (Very Low) zones are
generally acceptable without significant mitigation strategies being implemented,
although monitoring may still occur in some form.
Based on those assets with known condition, Figure 3 shows that $50.4 million of the
Town's assets are in the Very High-risk exposure category related to the provision of
reliable services. This excludes approximately $2.2 million of assets that have an
unknown condition (probability of failure). The Town mitigates its exposure to these
risks through the planned lifecycle strategies discussed in the Lifecycle Management
Strategy section of this Asset Management Plan. Service area specific risk profiles are
provided in Chapters 7 through 14 of this report.
Figure 3 Risk Exposure of the Town's Assets
During the course of the life of an asset, assets will deteriorate and move up the
Likelihood of Failure scale and after they are rehabilitated or reconstructed, they will
return to the bottom of the Likelihood of Failure scale. Figure 4 shows the forecast risk
exposure from 2024-2034 if Town did not perform any renewal activities (Do Nothing
Renewal Scenario).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 27
Figure 4 Risk Forecast - Do Nothing Scenario
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 28
4
Lifecycle Management Strategy
4.1
Overview
The Town's ability to deliver the levels of service outlined in the Asset Management
Plan is impacted in large part by:
-
aging infrastructure and the associated need for operations, maintenance, and
renewal investments to sustain it;
-
forecast future population growth and the associated need for additional
infrastructure to serve it;
-
changing functional, legislative and sustainability requirements and the
associated need for existing assets to be upgraded to continue to be fit for
purpose; and
-
available funds and the associated need for assets to be provided at the lowest
cost for both current and future customers.
To achieve its objectives, the Town with limited funding builds new infrastructure assets
to meet capacity needs, upgrades assets to meet new functional needs and manages
existing assets to meet reliability needs. Asset lifecycle management strategies are
planned activities that enable assets to provide the defined levels of service in a
sustainable way, while managing risk at the lowest lifecycle cost. Asset lifecycle
management strategies are typically organized into the categories listed in Table 10 and
are driven by the levels of services defined for each Service Area.
Table 10 Asset Lifecycle Management Categories
Lifecycle Management
Category
Description
Examples of Associated
Activities
Operate
Regular activities to provide
services
Inspect, clean, energy
usage
Maintain
Activities to retain asset
condition to enable it to
provide service for its planned
life
Repair, replace component
Renew
Activities that return the
original service capability of
an asset
Rehabilitate (minor),
rehabilitate (major),
replace
Upgrade
Activities to provide a higher
level of service capability from
an existing asset to achieve
better fit for purpose or meet
regulatory requirements
Update system to be more
energy efficient, improve
environmental
sustainability
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 29
Lifecycle Management
Category
Description
Examples of Associated
Activities
Growth
Activities to provide a new
asset that did not exist
previously or an expansion to
an existing asset
Acquire new asset, expand
existing asset
In addition to the above asset strategies, non-asset solutions are also considered which
are actions or policies that can lower costs, lower demands, or extend asset life.
Examples of non-asset solutions include better integrated infrastructure and land use
planning, demand management, insurance, process optimization, and public education.
The Town assesses the costs of potential lifecycle activities to determine the lowest
lifecycle cost strategy to manage each asset type while still meeting its level of service.
The total cost of ownership is the sum of lifecycle activity costs to sustain each asset
type over the asset lifecycle. A conceptual lifecycle cost model is shown in Figure 5.
Sufficient investment of the right type and at the right time minimizes the total cost of
ownership for each asset and mitigates other potential risks such as interruption to
service delivery or damage to other nearby infrastructure. Operations, maintenance,
and renewal activities are timed to reduce the risk of service failure from deterioration in
asset condition and are part of the total cost of ownership.
Figure 5 Conceptual Lifecycle Cost Model
The Town uses its understanding of the risk of not meeting service levels to inform the
timing and level of investments needed in infrastructure assets. The Town aims to
provide sufficient service capacity to meet demand and manages the upgrade,
operations, maintenance, and renewal of assets to meet defined service levels,
including legislated requirements and corporate priorities. This section of the Asset
Management Plan outlines the Town's expansion and upgrade strategies to support
capacity and functional service levels, and the Town's operations, maintenance, and
renewal activities to support reliable service levels.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 30
4.2
Town Growth and Upgrade Needs
One main factor that municipalities must consider in asset management planning is the
impact of future growth on meeting goals and objectives. The Town monitors trends in
its population to ensure that its impacts on service levels are understood and that
strategies are developed to address additional demands due to growth and
demographic changes. On May 17, 2023, Durham Regional Council adopted the new
Regional Official Plan, "Envision Durham". Today, the region is home to 699,460
people. By the year 2051, the Region's population is expected to grow to 1.3 million
people, with over 460,000 jobs in the region. This expected growth in the region is
correlated with significant growth expected within the Town of Ajax as well.
The Town's historical and forecast population and employment growth is summarized in
Table 11. Forecasted growth is as reported in Envision Durham.
Table 11 Town Population Forecasts (Envision Durham)
Year
Urban
Population
Rural
Population
Total
Population
Households
Employment
2021
130,510
960
131,470
39,490
37,040
2026
140,000
960
140,960
44,080
40,240
2031
150,570
960
151,530
49,070
44,190
2036
161,940
960
162,900
54,420
48,280
2041
173,370
950
174,320
60,010
52,400
2046
185,590
950
186,540
65,790
57,070
2051
198,160
950
199,110
71,640
61,910
The Town anticipates that additional infrastructure will be required over the next 10
years to maintain capacity service levels. Some of this infrastructure will be acquired
through capital projects while other infrastructure will be assumed from developers. The
funding is addressed in Chapter 6 - Financial Strategy.
In addition to adding new assets to the portfolio, the Town also upgrades existing
assets. Upgrading infrastructure assets is crucial for the Town to ensure the safety,
efficiency, and sustainability of the community. Compliance goals, such as meeting
regulatory standards for environmental protection or ensuring accessibility for people
with disabilities, are essential for legal and ethical reasons. Energy efficiency targets are
important to reduce operational costs and minimize environmental impact, contributing
to long-term sustainability. Additionally, technological upgrades enable the Town to
keep pace with advancements, enhancing service delivery and improving the overall
quality of life for its residents. Neglecting infrastructure upgrades can lead to
inefficiencies, safety hazards, and increased maintenance costs over time. Therefore,
investing in infrastructure upgrades is a proactive approach that not only meets current
needs but also prepares the Town for future challenges and opportunities.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 31
4.3
Town Inventory Growth and Upgrade Forecast
Annual growth and acquisition amounts for projects in the 2025-2034 Capital Plan are
shown in Figure 6. The growth impact on the asset portfolio increased by:
-
$425.5 million of growth or "net-new" assets added to the Town's infrastructure
portfolio. These projects have been identified through the forecasted capital plan,
master plans and stakeholder discussions.
Significant planned growth assets included in Figure 6 include:
o Roadway Extension Projects
o Ajax Community Centre (ACC) North Field and Magnum Opus Community
Parks
o Audley Recreation Centre (ARC) Phase III
o ACC Recreation Master Plan Renovation
-
$69.1 million of new assets assumed from developers to be operated and
maintained by the Town.
Figure 6 Year Inventory Growth and Upgrade Forecast
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 32
4.4
Renewal Needs, Funding and Gaps
Renewal efforts focus on rehabilitation and replacement activities to enable the Town to
meet its reliability objectives. The renewal activities included in this Asset Management
Plan are forecasted to be needed to address the existing backlog of assets in Poor and
Very Poor condition and sustaining other assets as they deteriorate over the next 10
years.
Rehabilitation activities extend the life of an asset and reduce the risk of failure. These
activities and associated benefits are deemed to be more cost effective than allowing
the asset to reach its end of life. The Town has identified estimated service lives for
each of its assets. These replacement intervals are developed to minimize lifecycle
costs while considering service levels and associated risk.
The renewal forecasts consider the asset's current condition or age, the Town's planned
rehabilitation and replacement activities, as well as the recommended strategies from
specific studies such as the building condition assessments. Asset renewal needs are
triggered by condition, age, or other performance measures. If the installation date is
missing, renewal needs are included as an average annual reinvestment rate based on
asset value and useful life.
Figures 7 to 10 present renewal and condition forecasts for two scenarios: Maintaining
Current Levels of Service and Proposed Levels of Service.
Scenario 1: Maintaining the Current Levels of Service
This scenario shows renewal activities that would be required to prevent the current
renewal backlog from growing.
According to Figure 7 below, the forecasts for the maintain current levels of service
scenario:
-
The 10-year average annual renewal need to maintain the current levels of
service is $29.6 million (dashed blue line).
-
The current average annual renewal funding is $21.5 million (solid red line).
-
The current average annual infrastructure renewal gap of $8.1 million for the
maintain current level of service scenario over the next ten (10) years. The
infrastructure gap is $35.7 million over the life of the assets.
-
If approved, the anticipated annual funding (solid orange line) which is
comprised of the recommended Infrastructure Levy (2% in 2026 and 1%
thereafter) and the existing average annual funding has an average annual
funding of $27.1 million. Therefore, the 10-year infrastructure gap reduces to
$2.5 million.
-
Note that according to Figure 7 the whole lifecycle average annual needs (total
renewal costs divided by the service life) is $57.2 million (solid green line). This
is the average annual amount needed to renew the assets over their entire lives.
At this time, the in perpetuity average annual need is higher than the 10-year
average annual need which indicates that there are higher upcoming renewal
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 33
needs beyond the 10-year period of this Asset Management Plan forecast. It is
important that the Town consider the whole lifecycle costs when building
reserves to ensure sufficient money is available to fund the state of good repair
of these assets as they age.
The whole lifecycle average annual needs below only reflect the renewal needs
required for the existing assets and does not account for the renewal needs required for
the growth assets being added to the Town's infrastructure portfolio.
Figure 7 Infrastructure Renewal Needs - Maintaining Current Levels of Service
Scenario
Figure 8 below shows the forecast condition distribution associated with spending level
in Figure 7 (Maintaining Current Levels of Service Scenario). If assets are not renewed
when they reach their end-of-life, the probability of their failure increases. Depending on
the asset type and failure context, an asset failure may result in various negative
impacts, such as service disruptions, injuries to employees and the public, or
reputational harm to the organization.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 34
Figure 8 Condition Forecast, Maintain Current Levels of Service (Renewal
Backlog) Scenario
Scenario 2: Proposed Level of Service Scenario
This scenario has most service areas maintaining the current levels of service. Library
has increased its levels of service to address furniture that is in very poor condition.
Transportation (Roads) and Infrastructure Technology Services have decreased their
respective levels of service. The proposed levels of service renewal funding scenario
decreases the infrastructure gap which is more realistic and attainable.
Table 12 outlines the changes in the proposed levels of service for roads. There is little
change in arterial roads as they remain in fair condition when they are triggered to be
rehabilitated. The trigger point for rehabilitation on collector roads is decreased but
remains in fair condition, the savings is due to the volume of collector roads. The
significant savings exists with the local roads, where the trigger point is changed from
45 (low fair condition) to 35 (high poor condition). Expected deficiencies with this
change are moderate cracking, settlement around catchbasins and maintenance holes,
and potholes. Treating these potential deficiencies is estimated to increase the annual
roads operational budget by $11 thousand. Future budgets would have this value
inflated to incorporate the Non-Residential Building Canadian Price Index (NRBCPI).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 35
Table 12 Proposed Road Rehabilitation Triggers
Functional
Class
(lane Km)
Current
Trigger
Point
(Current
Level of
Service)
Current
Lifecycle
Costs
per Lane
Km
Proposed
Trigger
Point
(Proposed
Levels of
Service)
Proposed
Lifecycle
Costs
Per Lane
Km
Difference
Between
Current
and
Proposed
Levels of
Service
Change to
Capital
Expenditures
of the Life of
the Road
B Arterial
(43.312)
60
$2,544,880 55
$2,325,495 -$219,385
-$9,502,003
C Arterial
(92.836)
55
$2,325,495 55
$2,325,495 $0
$0
Collector
(93.709)
50
$3,625,100 45
$3,320,600 -$304,500
-$28,534,390
Local
(522.067)
45
$2,369,460 35
$2,230,230 -$139,230
-$72,687,388
Figure 9 shows the forecasts for the proposed levels of service scenario, as follows:
-
The average annual renewal need over the next ten (10) years is $23.9 million
(dashed blue line).
-
As with the previous scenario, the current average annual renewal funding for the
same period is $21.5 million (solid red line).
-
This reduces the existing average annual infrastructure renewal gap to $2.4
million for the proposed levels of service scenario over the next ten (10) years and $29
million over the life of the assets.
-
The solid orange line again assumes a 2% infrastructure levy increase in 2026
and a 1% infrastructure levy increase thereafter. If this infrastructure levy were
approved by Council through the annual budget process, the infrastructure renewal gap
could be eliminated and result in an estimated average annual contribution to reserves
of $3.2 million for the proposed levels of service scenario over the next ten (10) years.
-
The whole lifecycle annual needs (total renewal costs divided by the service life)
is $50.5 million dollars (solid green line). As discussed previously, this is the amount
needed on average annually, in perpetuity, to renew the assets over their entire lives
and should be considered when building reserves to ensure sufficient money is
available to fund the state of good repair of these assets as they age.
It is important to note that existing revenue sources, such as Elexicon dividends and
Ajax Casino revenues, are not guaranteed and this may result in needs for future
alternative funding sources and a greater dependency on the infrastructure levy.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 36
Figure 9 Infrastructure Renewal Needs - Proposed Levels of Service Scenario
The resulting condition distribution over the next 10 years for this scenario is shown in
Figure 10. The majority (85%) of the assets remain in fair or better condition under the
proposed levels of service scenario. The maintain levels of service scenario has
approximately 87% of the municipal assets in fair or better condition.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 37
Figure 10 Condition Forecast, Proposed Levels of Service Scenario
4.5
Impact of Future Growth to Asset Renewal Needs
It is important to note that whole lifecycle average annual needs shown in the scenarios
above only reflect the renewal needs required for the existing asset base and does not
account for the renewal needs required for the growth assets being added to the Town's
infrastructure portfolio.
Based on the anticipated asset growth over the next 10 years, it is expected that the
infrastructure whole lifecycle annual needs will increase to $57.2 million/year as shown
in Figure 11 below. It is important that the Town allocates sufficient resources for the
renewal needs of these growth assets prior to their deterioration. In 2034, the
infrastructure gap between the yellow line that represents the anticipated annual funding
(includes infrastructure levy) and the green line that represents the lifecycle average
annual need is $18.2 million. When growth is factored in, the infrastructure gap between
the yellow line that represents the anticipated annual funding (includes infrastructure
levy) and the blue line that represents the growth lifecycle annual need is $24.9 million.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 38
Figure 11 Average Annual Lifecycle Renewal Needs - Proposed Budget Scenario
(Including Future Growth)
4.6
Operations and Maintenance Needs
Forecasted operations and maintenance costs are expected to vary in relation to the
total value of the asset stock. If additional assets are acquired, the future operations and
maintenance costs are forecasted to increase. If assets are disposed of, the forecast
operation and maintenance costs are expected to decrease. Figure 12 shows the
forecast operations and maintenance costs for the next 10 years.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 39
Figure 12 Operations and Needs Forecast
The figure shows that the operational costs are expected to increase from $71.1
million/year in 2024 to $83.9 million/year in 2034. All figure values are shown in 2024$.
Forecast increases in operations and maintenance needs are due to estimated growth
in the asset portfolio as indicated in the Town's Long Range Capital Forecast, as well as
assets anticipated to be assumed from developers over the next ten years.
Operations and maintenance needs in future years past 2024 are assumed to increase
proportionally with the increase in the replacement value of the asset portfolio by asset
type. The estimate of operations and maintenance cost increases can be refined by
conducting more detailed analysis of operating costs by asset sub-types or by
maintenance activity.
For the period 2025-2034, the annual operating and maintenance costs are expected to
be an average of $78.4 million/year.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 40
5
Financing Strategy
5.1
Overview
The financial strategy is informed by the following sections of the Asset Management
Plan: the state of infrastructure, the levels of service, the risk management strategy, and
the lifecycle management strategy. The financial strategy considers how the Town will
fund the planned asset management actions to meet the proposed service levels.
A global leader in asset management, the Local Government Association of Australia
defines financial sustainability within the municipal government context as "... a
government's ability to manage its finances so it can meet its spending commitments,
both now and in the future. It ensures future generations of taxpayers do not face an
unmanageable bill for government services provided to the current generation".
A municipality is in a financially sustainable position if it:
-
Provides an accepted level of service with willingness and ability to pay;
-
Can adjust service levels in response to changes in economic conditions or
transfer payments from other levels of government;
-
Can adjust its implementation plans in response to changes in the rate of growth;
and
-
Has sufficient reserves and/or debt capacity to replace infrastructure when it
needs to be replaced to keep its infrastructure in a state of good repair.
The key challenges to financial sustainability are:
-
A discrepancy between levels of service decisions and fiscal capacity;
-
The future cost of infrastructure investments; and
-
Unforeseen impacts to revenue.
As per O.Reg. 588/17, this section of the Asset Management Plan identifies the annual
funding projected to be available to undertake the planned lifecycle activities and
discusses strategies to address potential funding shortfalls.
5.2
Available Funding Amounts and Sources
Through the Town's annual budget process, capital project and operating activity
expenditure information is gathered from each of the services areas, including
investment needs, trends, and priorities to enable preparation of the capital and annual
operating plans. The Town currently approves one-year capital and operating plans and
budgets. O.Reg. 588/17 requires that Asset Management Plans for proposed levels of
service (due by July 1, 2025) provide lifecycle management and financial strategies and
annual funding projected to be available for each of the next 10 years.
The Town's main sources of revenue include property tax, debt, Canada Community
Building Fund, third party grants, development charges, and user fees. These funding
sources are further outlined in Tables 13 and 14. There are restrictions on the use of
funds from various sources (grants, user fees).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 41
Table 13 below identifies the different funding sources available at the Town to support
"asset management" activities for core and non-core infrastructure.
Table 13 Asset Management Funding Sources (Renewal)
Reserve Name
Capital Budget/LRCF Funding
Revenue Sources
Building Maintenance
Reserve
Maintenance/repair/rehabilitation of
existing facilities including asset condition
assessments
Annual budget allocation
Casino Ajax revenue
Elexicon revenue
Portion of tax room from the debt payments on retired long-term debt
Annual Infrastructure Levy (2% until 2026 and 1% thereafter)
Road Maintenance Reserve
Maintenance/repair/rehabilitation of
existing roads and other transportation
infrastructure including asset condition
assessments
- Annual budget allocation
- Casino Ajax revenue
- Elexicon revenue
- Portion of tax room from
the debt payments on
retired long-term debt
- Annual Infrastructure
Levy (2% until 2026 and
1% thereafter)
General Infrastructure
Reserve
Maintenance/repair/rehabilitation of all
other infrastructure not fundable from
Building Reserve or Roads Maintenance
Reserve
Annual budget allocation
Casino Ajax revenue
Elexicon revenue
Portion of tax room from the debt payments on retired long-term debt
Annual Infrastructure Levy (2% until 2026 and 1% thereafter)
Vehicle/Equipment
Replacement Reserve
Replacement of vehicles, rolling stock,
fire equipment, indoor recreation, and IT
assets.
Annual budget allocation
Casino Ajax revenue
Elexicon revenue
Portion of tax room from the debt payments on retired long-term debt
Annual Infrastructure Levy (2% until 2026 and 1% thereafter)
Stormwater Maintenance
Reserve
Maintenance/repair/rehabilitation of all
stormwater infrastructure including asset
condition assessments
Stormwater user fee
Developer contributions
Canada Community Building
Fund (CCBF)
For projects identified within the Municipal
Funding agreement
CCBF Grant (received
twice a year)
Parkland Reserve Fund
Utilized to fund retrofits for existing park
spaces
Developer contributions
under the Planning Act
Building Approvals Reserve
Utilized for assets used in the provision of
activities governed by the Building Code
Act
Portion of fees collected
for the provision of Building
Code related activities
Although currently not an active funding source, the following reserves can be utilized
for renewal needs in the future:
-
Post Growth Capital Reserve
-
Debt Reduction Reserve
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 42
The proposed levels of service budget scenario sees the 10-year average annual
expenditures for the Town's existing asset base calculated to be $23.9 million while the
average annual revenues currently allocated to these assets is only $21.5 million.
Therefore, the annual capital funding deficit is $2.4 million. However, Council has
endorsed in principle a 2% infrastructure levy until 2026 and then 1% thereafter. If this
infrastructure levy was to be approved through the annual budget process over the next
10 years, with the current capital funding maintained, then the average annual funding
available is projected at $27.1 million. However, there is uncertainty regarding the
sustainability of the Casino Ajax and Elexicon revenues that currently support the
Town's Capital Budget. The additional infrastructure funding would help mitigate any
loss from non-tax revenues and potentially eliminate the 10-year infrastructure gap
which could allow the Town to build reserve balances to fund asset management needs
in future years.
Table 14 below describes the different growth and upgrade funding sources utilized by
the Town, relevant details pertaining to the funding source, and associated revenue
sources.
Table 14 Growth and Upgrade Funding Sources
Reserve Name
Capital Budget/LRCF Funding
Revenue Sources
Development Reserve
Town's share (ineligible & Benefit to
Existing) of Development Charge projects
and new infrastructure not eligible for
Development Charge funding
- Annual budget allocation
- Casino Ajax revenue
- Elexicon revenue
Strategic Initiatives Reserve
Capital projects resulting from Community
Action Plan, traffic calming, new IT
software and acquisition and installation
of art in public spaces
- Annual budget allocation
- Casino Ajax revenue
- Elexicon revenue
Development Charge Reserve
Fund
Utilized for capital growth projects as
outlined in Development Charge
Background Study
- Developer Contributions
under the Development
Charges Act
Community Benefits Reserve
Utilized for capital growth projects funded
from Section 37 agreement
- Developer Contributions
under the Planning Act
Parkland Reserve Fund
Utilized to fund new park space
development
- Developer Contributions
under the Planning Act
Insurance Reserve/Risk
Mitigation
Used for risk management initiatives
intended to mitigate future insurance
claims (i.e. slip and fall prevention)
- Surplus payements,
recoveries, or other
payments received from
the Durham Municipal
Insurance Pool or other
agency specifically
related to risk mitigation
or claim settlement
Growth related projects receive most of their funding through development charges
while replacement projects are predominantly funded through tax-based contributions.
Importantly, once the new asset is acquired, although the first round of capital may be
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 43
development charge funded, the ongoing rehabilitation and replacement of the
infrastructure is not growth-related and will rely on funding limited to reserves or
contributions outlined in Table 13.
5.2.1 Strategies to Close Funding Gaps
The infrastructure funding gap may be reduced by one or more of the following
strategies:
-
Reduce near-term renewal needs by deferring capital renewal projects on lower
risk assets, thereby lengthening the period in which the backlog is addressed
beyond the 10 years. This may result in increased maintenance costs and risks
to service delivery.
-
Decreasing the levels of service for municipal assets to a level that relates to
what the average resident is willing to pay while not increasing the risk to the
Town beyond its risk threshold.
-
Increase available funds through property tax increases and leveraging third
party grants.
-
Reduce renewal needs by divesting assets. This may reduce service levels
related to capacity.
-
Promoting non-infrastructure solutions to decrease the demand on the existing
asset base.
-
Short-term funding through debt and drawing from reserves. These are not
sustainable long-term solutions as the debt funding needs to eventually be paid
back, and reserves need to be replenished.
In addition, taking a sustainable approach to managing the growth in the asset base is
important to mitigate future infrastructure renewal needs and operating expenditures.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 44
6
Transportation Services
6.1
Overview
Transportation services at the Town include a mobility network of roads, bridges,
sidewalks, and cycling infrastructure. These services aim to provide safe, efficient, and
accessible transportation options for residents and visitors within the community.
Additionally, the Town offers services such as parking management, road maintenance,
traffic control, and transportation planning to ensure the smooth functioning of
transportation systems and support sustainable urban development.
6.2
State of Infrastructure
Assets that support transportation services include core infrastructure such as
approximately 751.9 lane-km of roads, 46 major structures (i.e. roadway bridges and
large culverts), and non-core infrastructure such as traffic and parking assets. Cycle
Lanes are also included within the road network inventory, where the Town maintains
approximately 144 lane-km of on-road bike lanes and shared facilities.
Table 15 shows the estimated replacement value of $1,523.7M and includes a
breakdown of the inventory by asset category. Paved road assets make up most of the
portfolio. Note that transportation vehicles are covered under "Fleet Services" and
facilities under "Facility Services" within this Asset Management Plan. Appendix C
provides a detailed listing of the asset inventory for Transportation Services. The
average age and estimated life of these assets, weighted by replacement value, are
also summarized in Table 15. Assets that are past their planned service lives can be
found within the respective condition profiles as being in very poor condition.
Table 15 Inventory and Age Summary, Transportation Infrastructure (Total
$1,523.7 million)
Asset
Category
Asset Type
2024
Replacement
Value (in
million $)
Average
Age
Average
Service
Life
Roads
Arterial Roads, Collector
Roads, Local Roads
$1,088.0
11
90
Bridges and
Major Culverts
Road and Pedestrian Bridges,
Major Culverts
$152.8
25
40 - 75
Traffic Assets
Road Signs, Street Poles and
Luminaires, Traffic Signals
$57.3
3 (Traffic
Signals
only)
10 - 50
Roadside
Assets
Barrier and Poles, Guiderails,
Retaining Walls, Parking Lots,
Sidewalks
$225.6
27
20 - 75
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 45
The condition distribution for the Town's Transportation assets is shown in Figure 14.
The figure graphically shows the relative replacement value by asset category and the
proportion of assets by condition grade.
The condition assessments of the Town road system are performed on a three-year
cycle (one third of the road system is assessed each year), by an engineering
consultant. A comprehensive road survey identifies the condition of each road asset and
is uploaded into the RoadMatrix Pavement Management System where needs and
rehabilitation treatment decisions are made including crack sealing, mill and overlay,
resurfacing and reconstruction. The database is further updated with information from
the annual rehabilitation and maintenance programs.
Through RoadMatrix, the Pavement Condition Assessment provides an overview of
road system condition by road section, and includes considerations of: structural
adequacy, drainage and surface condition. These factors are combined to create a
Pavement Quality Index (PQI) for each road segment in the Town. PQI values range
from 100 (new) to 0 (end of service life).
In addition, the condition of bridge and structural culverts have been determined through
OSIM condition assessments. The Town's bridge maintenance program provides safe,
serviceable and sustainable structures through inspections; routine maintenance; and
rehabilitation and/or replacements of key components. The Public Transportation and
Highway Improvement Act prescribes that the structural integrity, safety, and condition
of every bridge be determined through completion of no less than one inspection every
two years under the direction of a professional engineer.
The Town completes frequent inspections internally where condition information is
captured on many of its other transportation assets, such as sidewalks, signs,
guiderails, parking lots, and barriers.
Figure 13 Condition Distribution by Replacement Value, Transportation
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 46
On average, 94.4% of Transportation assets are in fair or better condition. 0.4% are in
very poor condition.
6.3
Levels of Service
Table 16 provides the Technical Levels of Service for the Town's transportation
infrastructure.
The Town is proactively looking to fill data gaps related to their current performance for
future iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 47
Table 16 Technical Level of Service, Transportation Infrastructure
Community
Level of
Service
Category
Community Level of
Service Measures
Techinical Level of Service Measure
Current
Performance
Proposed
Level of
Service
Capacity
and Use
Convenient access to
alternative routes or
transport modes
% of lane-kilometres of dedicated/shared
bicycle lanes as a proportion of roadway
lane-kilometres
19%
19%
Capacity
and Use
Convenient access to
properties at all times
# of lane-kms of arterial B roads as a
proportion of square kms of land area of
the municipality (lane-km/km2)
(O.Reg.588/17)
0.65
0.65
Capacity
and Use
Convenient access to
properties at all times
# of lane-kms of arterial C roads as a
proportion of square kms of land area of
the municipality (lane-km/km2)
(O.Reg.588/17)
1.38
1.38
Capacity
and Use
Convenient access to
properties at all times
# of lane-kms of collector roads as a
proportion of square kms of land area of
the municipality (lane-km/km2)
(O.Reg.588/17)
1.4
1.4
Capacity
and Use
Convenient access to
properties at all times
# of lane-kms of local roads as a
proportion of square kms of land area of
the municipality (lane-km/km2)
(O.Reg.588/17)
7.83
7.83
Capacity
and Use
Convenient access to
properties at all times
% of parking spaces out of service during
winter (made not available for public use)
24%
24%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 48
Community
Level of
Service
Category
Community Level of
Service Measures
Techinical Level of Service Measure
Current
Performance
Proposed
Level of
Service
Functionality
Roads smooth enough for
different road users based
on their comfort needs
% of roads with ride comfort rated fair or
better based on Roughness Condition
Index (RCI)
98%
95%
Functionality
Bridges and culverts that are
suitable for intended
functional needs
% of bridges in the municipality with
loading or dimensional restrictions
(O.Reg.588/17)
0%
0%
Functionality
Traffic management system
complies with legislation and
is secure
% of Town owned traffic signals in
compliance with AODA legislation
61%
100%
Functionality
Traffic management system
complies with legislation and
is secure
% of Town owned traffic signals with
battery backup
17%
100%
Functionality Adequate lighting in places
where lighting is required
% of parking lots with lighting
65%
65%
Functionality Adequate lighting in places
where lighting is required
% walkways with lighting
48%
48%
Reliability
Roadways - Paved kept in
state of good repair
* For paved Arterial B roads, the average
pavement quality index (PQI) (O.Reg.
588/17)
68.5
70
Reliability
Roadways - Paved kept in
state of good repair
* For paved Arterial C roads, the average
pavement quality index (PQI) (O.Reg.
588/17)
64.9
70
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 49
Community
Level of
Service
Category
Community Level of
Service Measures
Techinical Level of Service Measure
Current
Performance
Proposed
Level of
Service
Reliability
Roadways - Paved kept in
state of good repair
* For paved Collector roads, the average
pavement quality index (PQI) (O.Reg.
588/17)
65.4
60
Reliability
Roadways - Paved kept in
state of good repair
* For paved Local roads, the average
pavement quality index (PQI) (O.Reg.
588/17)
64.3
55
Reliability
Roadways - Paved kept in
state of good repair
* For unpaved roads, the average
pavement condition (O.Reg. 588/17)
63.1
50
Reliability
Roadways - Paved kept in
state of good repair
% of Arterial B roadway pavement in fair
or better condition based on Pavement
Quality Index (PQI) (O.Reg. 588/17)
86.6%
100%
Reliability
Roadways - Paved kept in
state of good repair
% of Arterial C roadway pavement in fair
or better condition based on Pavement
Quality Index (PQI) (O.Reg. 588/17)
95.1%
100%
Reliability
Roadways - Paved kept in
state of good repair
% of Collector roadway pavement in fair
or better condition based on Pavement
Quality Index (PQI) (O.Reg. 588/17)
93.5%
100%
Reliability
Roadways - Paved kept in
state of good repair
% of Local roadway pavement in fair or
better condition based on Pavement
Quality Index (PQI) (O.Reg. 588/17)
93.1%
91%
Reliability
Roadways - Unpaved kept in
state of good repair
% of unpaved roadway surface condition
in fair or better condition
100%
80%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 50
Community
Level of
Service
Category
Community Level of
Service Measures
Techinical Level of Service Measure
Current
Performance
Proposed
Level of
Service
Reliability
Roadway Bridges kept in
state of good repair
* For bridges, the average Bridge
Condition Index (BCI) value (O.Reg.
588/17)
79.03
80
Reliability
Roadway Bridges kept in
state of good repair
* For culverts, the average Bridge
Condition Index (BCI) value (O.Reg.
588/17)
72.56
75
Reliability
Roadway Bridges kept in
state of good repair
% of roadway bridges in fair or better
condition based on Bridge Condition
Index (BCI) (O.Reg. 588/17)
95%
95%
Reliability
Roadway Culverts kept in
state of good repair
% of roadway culverts (over 1.4m span) in
fair or better condition based on Bridge
Condition Index (BCI) (O.Reg. 588/17)
94%
95%
Reliability
Retaining Walls kept in state
of good repair
% retaining walls in fair or better condition
97%
95%
Reliability
Sidewalks kept in state of
good repair
% sidewalks in fair or better condition
100%
95%
Reliability
Traffic management kept in
state of good repair
% traffic management assets in fair or
better condition (out of 5)
96%
99%
Reliability
Guiderail kept in state of
good repair
% guiderails in fair or better condition
100%
95%
Reliability
Parking kept in state of good
repair
% parking assets in fair or better condition
72%
80%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 51
6.4
Risk Management Strategy
Appendix B provides a detailed listing of the Consequence of Failure assessment
scores for the Town's transportation assets.
The risk map shown in Figure 15 combines the Criticality (Consequence of Failure)
ratings with the Condition (Probability of Failure) ratings for all infrastructure
represented within Transportation Services (excluding $1.5 million in asset value where
condition is unknown). The $188.6 million shown as a High and Very High risk exposure
(yellow and orange) consists of Roads (such as Arterial, Local and Collector roads with
Consequence of Failure ratings of 3 or higher), Bridges and Major Culverts (such as
Roadway Bridges, Pedestrian Bridges and Major Culverts with Consequence of Failure
ratings of 4 or higher), Traffic Assets (such as Road Signs and Streetlight Poles with a
Consequence of Failure rating of 4) and Roadside Assets (such as Sidewalks, Barriers
and Parking Lots with Consequence of Failure ratings of 3 or higher).
Figure 14 Risk Exposure of the Town's Transportation Infrastructure
6.5
Lifecycle Management Strategy
Figure 16 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were determined based on a variety of forecasting methods; Bridges &
Large Culverts, Retaining Walls and Acoustic Barriers were forecasted using industry
standard condition assessments, while Streetlight Poles, and Parking Lots were
forecasted using staff reported condition and the remaining assets were forecasted
using install date and useful life. The renewal needs for the Town's paved roads have
been determined through a pavement condition assessment, where the associated
rehabilitation needs and forecasted condition is stored within a program called
"RoadMatrix". The Town has very few gravel roads, and these roads were assessed
using install date and useful life. The average renewal need (dotted black line) is
estimated at $11.2 million per year for the period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 52
Figure 15 Forecasted Renewal Needs - Transportation Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 53
7
Environmental Services
7.1
Overview
Environmental services at the Town is comprised of two main groups - stormwater and
forestry. Stormwater services involve the management of rainfall and runoff to prevent
flooding, erosion, and water pollution. This includes the maintenance and operation of
stormwater drainage systems, such as pipes, culverts, ditches, and retention ponds,
which collect and convey stormwater away from developed areas. Additionally,
stormwater management often involves green infrastructure solutions, such as rain
gardens and permeable pavement, to reduce the volume of runoff and improve water
quality.
Forestry services encompass the management and conservation of urban forests and
green spaces. This includes tree planting, pruning, and maintenance to enhance the
safety and aesthetic appeal of streetscapes, parks, and public areas while providing
numerous environmental benefits, such as air purification, shade, and habitat for
wildlife. Municipal forestry programs also focus on tree preservation, disease and pest
management, and urban forest planning to sustainably manage and protect the valuable
natural assets within the community.
7.2
State of Infrastructure
Assets that support environmental infrastructure include approximately 446 km of storm
sewer systems, 50 stormwater ponds, and a network of smaller culverts. The Town also
manages approximately 88 hectares of woodlots as well as a vast inventory of
boulevard and park trees. Table 17 shows the estimated replacement value of $598.6M
and includes a breakdown of the inventory by asset category. Stormwater sewers and
appurtenances make up most of the portfolio. Note that environmental vehicles are
covered under "Fleet Services" and facilities under "Facility Services" within this Asset
Management Plan. Appendix C provides a detailed listing of the asset inventory for
Environmental Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 17. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 54
Table 17 Inventory and Age Summary, Environmental Infrastructure (Total $598.8
million)
Asset Category
Asset Type
2024
Replacement
Value (in
million $)
Average
Age
Average
Service
Life
Stormwater
Ponds
Detention and
Retention Ponds
$38.8
21
100
Stormwater
Sewers
Linear Storm Pipes
$396.0
30
100
Stormwater
Appurtenances
Outfalls, Headwalls, Oil-
Grit Separators,
Manholes, Catchbasins
$107.0
26
100
Small Stormwater
Culvers
Driveway Culverts, Trail
Pathway Culverts,
Road Culverts
$5.5
5
25
Woodlots
$6.4
Perpetual
Boulevard and
Park Trees
$45.0
50
The condition distribution for the Town's environmental assets shown in Figure 17. The
figure graphically shows the relative replacement value, by asset category, and the
proportion of assets by condition grade.
The condition assessment rating for the storm drainage network is based on the age of
the asset, as opposed to condition rating information. The condition of the Town storm
drainage network is not evaluated in a cyclical manner. Storm sewer linear assets in
problem areas are flushed and Closed Captioning Television (CCTV) video produced on
a rotating basis for the purpose of confirmation of cleaning. The Town is currently
completing condition assessments to better understand the condition and capital needs
related to it's stormwater infrastructure.
For stormwater ponds, the Town is currently building capacity to meet compliance
standards, supported by an external consulting engineer who undertakes inspections on
select ponds and assists in determining the highest priority maintenance, rehabilitation
and replacement programs for those ponds. All other ponds are inspected semi-
annually by Town staff and report on priority maintenance requirements. A condition-
based assessment for stormwater management ponds is ongoing.
The condition scoring for boulevard and park trees was based on asset age, and the
condition scoring for woodlots was based on a variety of factors such as species
diversity, mixed size class (Diameter at Breast Height), and any invasive plants within
the surrounding area.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 55
On average, 92.1% of Environmental infrastructure assets are in fair or better condition.
2.8% are in very poor condition.
Figure 16 Condition Distribution by Replacement Value, Environmental
7.3
Levels of Service
Table 18 provides the technical levels of service for the Town's Environmental Services
infrastructure. The Town is proactively looking to fill data gaps related to their current
performance for future iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 56
Table 18 Technical Levels of Service, Environmental Services Infrastructure
Community Level of Service
Measures
Technical Level of Service Measure
Current
Performance
Proposed Level
of Service
Adequate stormwater system
capacity
% of municipal stormwater management
system resilient to a 5-year storm (O.Reg.
588/17)
100%
100%
Adequate flood protection for
properties
% of properties resilient to a 100-year
storm (O.Reg. 588/17)
93%
95%
Complies with legislation
% of Town with up-to-date stormwater
quality control
58%
100%
Storm sewers and appurtenances
kept in a state of good repair
% of storm sewers and appurtenances in
fair or better condition
98%
80%
Stormwater detention facilities kept in
a state of good repair
% of stormwater detention ponds in fair or
better condition
56%
80%
Forestry assets are kept in a state of
good repair
% of woodlots in fair or better condition
91%
95%
Forestry assets are kept in a state of
good repair
% of boulevard and park trees in fair or
better condition
86%
90%
Maintenance work done as and when
required
% of boulevard trees pruned every 5-7
years in accordance with best industry
practices
66%
100%
Maintenance work done as and when
required
% of park trees pruned every 5-7 years in
accordance with best industry practices
50%
100%
Maintenance work done as and when
required
Average frequency in years for boulevard
tree pruning
10
5-7
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 57
Community Level of Service
Measures
Technical Level of Service Measure
Current
Performance
Proposed Level
of Service
Maintenance work done as and when
required
Average frequency in years for park tree
pruning
10
5-7
*Numbers are low due to contractor performance by the tree pruning contractor. These numbers are anticipated to
increase with a new pruning contractor in 2025.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 58
7.4
Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
environmental assets.
The risk map shown in Figure 18 combines the Criticality (Consequence of Failure)
ratings with the Condition (Probability of Failure) ratings for all infrastructure
represented within Environmental Services (excluding $0.2 million in asset value where
condition is unknown). The $52.4 million shown as a High and Very High risk exposure
(yellow and orange) consists predominantly of Stormwater Ponds, Small Stormwater
Culverts and Stormwater Appurtenances (with Consequence of Failure ratings of 3 or
higher).
Figure 17 Risk Exposure of the Town's Environmental Infrastructure
7.5
Lifecycle Management Strategy
Figure 19 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined using staff reported condition, however
some assets were forecasted using install date and useful life. The average renewal
need (dotted black line) is estimated at $2.2 million per year for the period 2025-2034.
However, the renewal need in 2024 is approximately $7.2 million, representing an
elevated backlog of needs.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 59
Figure 18 Forecasted Renewal Needs - Environmental Services
Note: The cost for Pond rehabilitation and renewal has increased immensely over the
past years. The current Capital Plan amounts are not sufficient to support industry
pricing - the Town will adjust for this in future iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 60
8
Parks, Recreation and Culture Services
8.1
Overview
Parks, recreation, and cultural services in a municipality offer residents opportunities for
leisure, physical activity, and cultural enrichment. Through parks, green spaces, and
recreational facilities, people can engage in outdoor activities, sports, and relaxation.
Additionally, cultural services provide access to arts, heritage, and entertainment,
fostering community identity and creativity through events, programs, and cultural
initiatives. These services contribute to the overall well-being and livability of the Town,
enhancing the quality of life for its residents.
8.2
State of Infrastructure
Assets that support Parks, Recreation and Culture include indoor exercise equipment,
outdoor recreation assets and other recreation assets such as benches and tables.
Table 19 shows the estimated replacement value of $98.6M and includes a breakdown
of the inventory by asset category. Outdoor recreation assets make up most of the
portfolio including 112 sports fields/courts, 101 playgrounds and an expansive
trail/pathway network spanning more than 110 km. Note that parks, recreation and
culture vehicles are covered under "Fleet Services" and facilities under "Facility
Services" within this Asset Management Plan. Appendix C provides a detailed listing of
the asset inventory for Parks, Recreation and Culture Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 19. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 19 Inventory and Age Summary, Parks, Recreation & Culture (Total $98.6
million)
Asset Category
Asset Type
2024
Replacement
Value (in
million $)
Average
Age
Average
Service
Life
Indoor Exercise
Equipment
Treadmills, Elliptical
Machines, Bikes, Other
Gym Equipment
$1.4
10
12
Recreation -
Other
Canoes, Game Tables,
Carpet Cleaners etc.
$3.7
3
12
Outdoor
Recreation
Fields, Courts, Access
Gates, Playgrounds
Outdoor Exercise
Equipment, Trails
$93.4
15
18
*Numbers may not add due to rounding
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 61
The condition distribution for the Town's Parks, Recreation and Culture assets shown in
Figure 20. The figure graphically shows the relative replacement value, by asset
category, and the proportion of assets by condition grade.
The Town routinely conducts internal condition inspections on playgrounds, courts and
sports fields.
On average, 96.5% of Parks, Recreation and Culture assets are in fair or better
condition, whereas 0.4% are in very poor condition.
Figure 19 Condition Distribution by Replacement Value, Parks, Recreation &
Culture
8.3
Levels of Service
Table 20 provides the technical level of service for the Town's park, recreation and
culture infrastructure. The Town is proactively looking to fill data gaps related to their
current performance for future iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 62
Table 20 Technical Levels of Service, Parks, Recreation & Culture
Community
Level of
Service
Category
Community Level of Service
Measures
Techinical Level of Service
Measure
Current
Performance
Proposed
Level of
Service
Capacity
and Use
Indoor Recreation and Culture assets
are of sufficient numbers to support
the surrounding populations
# of Youth Spaces / total Youth
population of Town
1/6000 (age
10-19)
1/6000 (age
10-19)
Capacity
and Use
Indoor Recreation and Culture assets
are of sufficient numbers to support
the surrounding populations
# of Ice Pads / registered
participants
1/800
1/800
Capacity
and Use
Indoor Recreation and Culture assets
are of sufficient numbers to support
the surrounding populations
# Multi-Purpose Rooms / total
population
1:5,900
1:5,900
Capacity
and Use
Indoor Recreation and Culture assets
are of sufficient numbers to support
the surrounding populations
# Fitness Spaces / total
population
1/21,700
1/21,700
Capacity
and Use
Outdoor Active Recreation Trails are
resilient to any disruptions caused by
external hazards
% of trails resilient to 100yr
storm flows
85%
85%
Capacity
and Use
Indoor Recreation and Culture assets
are available to customers when
desired
# of customer suggestions
related to equipment availability
Future
Measure
Future
Measure
Capacity
and Use
Indoor Recreation and Culture assets
are available to customers when
desired
# of 55+ spaces/ total 55+
population
1/6000
1/6000
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 63
Community
Level of
Service
Category
Community Level of Service
Measures
Techinical Level of Service
Measure
Current
Performance
Proposed
Level of
Service
Capacity
and Use
Indoor Recreation and Culture assets
are available to customers when
desired
# Gymnasiums / total
population
1/47,300
1/30,000
Capacity
and Use
Indoor Recreation and Culture assets
are available to customers when
desired
# Squash Courts / total
population
1/26,000
1/26,000
Capacity
and Use
Indoor Recreation and Culture assets
are available to customers when
desired
# of indoor aquatic centres/
total population
1/43,300
1/40,000
Reliability
Parks, Recreation & Culture assets
kept in a state of good repair
% of indoor recreation assets in
fair or better condition
95%
95%
Reliability
Parks, Recreation & Culture assets
kept in a state of good repair
% of outdoor recreation assets
in fair or better condition
97%
90%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 64
8.4
Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
Parks, Recreation and Culture assets.
The risk map shown in Figure 21 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within Parks, Recreation &
Culture Services (excluding $0.1 million of asset value where condition is unknown)..
The $2.5 million shown as a High and Very High risk exposure (yellow and orange)
consists predominantly of Park and Walkway Lighting, Playgrounds and Trails (with
COF ratings of 3).
Figure 20 Risk Exposure of the Town's Parks, Recreation & Culture Infrastructure
8.5
Lifecycle Management Strategy
Figure 22 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined based on staff reported condition. The
average renewal need (dotted black line) is estimated at $1.5 million per year for the
period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 65
Figure 21 Forecasted Renewal Needs - Parks, Recreation & Culture Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 66
9
Fire Services
9.1
Overview
Fire services in a municipality are responsible for fire prevention, suppression, and
emergency response to protect lives, property, and the environment. Highly trained
firefighters operate firefighting equipment, respond to emergencies such as fires,
medical incidents, hazardous material spills, and conduct public education and safety
programs. Additionally, fire services collaborate with other emergency response
agencies to ensure effective coordination during crises and disasters, serving as a
critical component of public safety infrastructure within the community.
9.2
State of Infrastructure
Assets that support Fire Services infrastructure include personal protective equipment,
respiratory equipment, rescue equipment and suppression equipment. Table 21 shows
the estimated replacement value of $3.2M and includes a breakdown of the inventory by
asset category. Fire vehicles are covered under "Fleet Services" and fire facilities under
"Facility Services" within this Asset Management Plan. Appendix C provides a detailed
listing of the asset inventory for Fire Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 21. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 21 Inventory and Age Summary, Fire Services (Total $3.2 million)
Asset Category
Asset Type
2024
Replacement
Value (in
million $)
Average
Age
Average
Service
Life
Personal Protective
Equipment
Firefighting Boots,
Gloves, Helmets etc
$1.0
3
10
Respiratory
Equipment
SCBA Cylinders,
Face Piece and
Regulators
$0.7
8
15
Rescue Equipment
Power Units,
Cutters, Spreaders,
Ropes, Ladders,
Thermal Imaging
Camera
$0.6
6
10
Suppression
Equipment
Fire Hoses
$0.8
3
15
*Numbers may not add due to rounding.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 67
The condition distribution for the Town's Fire Services assets is shown in Figure 23. The
figure graphically shows the relative replacement value, by asset category, and the
proportion of assets by condition grade.
On average, 98.8% of Fire Services assets are in fair or better condition. 0.3% are in
very poor condition.
Figure 22 Condition Distribution by Replacement Value, Fire Services
9.3
Levels of Service
Table 22 provides the technical levels of service for the Town's Fire Services. The Town
is proactively looking to fill data gaps related to their current performance for future
iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 68
Table 22 Technical Levels of Service, Fire Services
Community
Level of
Service
Category
Community Level of Service
Measures
Techinical Level of Service
Measure
Current
Performance
Proposed
Level of
Service
Functionality
To provide safe, functional and
accessible fire services for the
community
% fire facilities which meet all gender
requirements
33%
67%
Functionality
To provide safe, functional and
accessible fire services for the
community
% fire facilities which meet cancer
preventiuon checklist requirements
33%
67%
Capacity
and Use
Providing efficient fire services
to ensure protection of people
and property
Communications Equipment assets
need to be upgraded to meet future
needs. (Portable Radios 80, mobile
radios 17, repeaters 3 - Oshawa is
taking over dispatch com equipment)
100%
100%
Reliability
Personal Protective Equipment
kept in a state of good repair
% Personal Protective Equipment in
good or better condition
95%
100%
Reliability
Fire Licensed Vehicles are kept
in a state of good repair
% Apparatus/vehicles being serviced
for repairs at any given time
Future
Measure
Future
Measure
Reliability
Fire Service suppression
equipment kept in a state of
good repair
% Suppression Equipment in good or
better condition
89%
100%
Reliability
Fire Service respiratory
equipment kept in a state of
good repair
% Respiratory Equipment in good or
better condition
89%
100%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 69
Community
Level of
Service
Category
Community Level of Service
Measures
Techinical Level of Service
Measure
Current
Performance
Proposed
Level of
Service
Reliability
Fire Service rescue equipment
kept in a state of good repair
% Rescue Equipment in good or
better condition
89%
100%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 70
9.4
Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's Fire
assets.
The risk map shown in Figure 24 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within Fire Services (excluding
$0.5 million in asset value where condition is unknown). Note that fire emergency
response vehicles are captured in the Fleet section of this Asset Management Plan.
There is currently $77 thousand of Fire Services assets in the High and Very High risk
exposure.
Figure 23 Risk Exposure of the Town's Fire Infrastructure
9.5
Lifecycle Management Strategy
Figure 25 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined based on observed condition scores by
Town staff. The average renewal need (dotted black line) is estimated at $0.2 million
per year for the period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 71
Figure 24 Forecasted Renewal Needs - Fire Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 72
10
Library Services
10.1 Overview
Library services provide access to a wide range of services, resources, and programs to
support literacy, learning, and community engagement. These services include lending
materials (books, eBooks, audiobooks, technology), offering public access to
technology and Wi-Fi, hosting educational and cultural programs, providing reference
assistance and research support, and providing a welcoming space for the community
to gather. Ajax Public Library designs experiences and connections where community,
discovery, and innovation intersect.
10.2 State of Infrastructure
Assets that support Library Services include collections, furniture and public technology.
Table 23 shows the estimated replacement value of $12.9M and includes a breakdown
of the inventory by asset category. Library collection assets make up most of the
portfolio. Note that library vehicles are covered under "Fleet Services" and facilities
under "Facility Services" within this Asset Management Plan. Appendix C provides a
detailed listing of the asset inventory for Library Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 23. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 23 Inventory and Age Summary, Library Services (Total $12.9 million)
Asset Category
Asset Type
2024 Replacement
Value (in million $)
Average
Age
Average
Service
Life
Library
Collections
Audiobooks,
eBooks, Video
Games, DVDs,
Print, Special
Collections
$11.2
6
7
Library Furniture Shelving, Desks,
Chairs
$1.3
17
10
Library Public
Technology
Self checks, Public
computers
$0.4
4
6
The condition distribution for the Town's Library Services assets shown in Figure 26.
The figure graphically shows the relative replacement value, by asset category, and the
proportion of assets by condition grade.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 73
Many of the Town's library assets had their condition assessed based on age, with the
exclusion of electronic content within collections, where these assets were assumed to
be in "good" condition.
On average, 62.4% of Library Services assets are in fair or better condition. 26.1% are
in very poor condition.
Figure 25 Condition Distribution by Replacement Value, Library Services
10.3 Levels of Service
Table 24 provides the technical levels of service for the Town's Library Services. The
Town is proactively looking to fill data gaps related to their current performance for
future iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 74
Table 24 Technical Levels of Service, Library Services
Community
Level of Service
Category
Community Level of Service
Measures
Technical Level of Service
Measure
Current
Performance
Proposed Level
of Service
Quality
Library assets are kept in a
state of good repair
% of library collection assets in
fair or better condition (age-
based)
65%
50%
Quality
Library assets are kept in a
state of good repair
% of library technology assets
in fair or better condition (age-
based)
85%
75%
Quality
Library assets are kept in a
state of good repair
% of library furnishings assets
in fair or better condition (age-
based)
33%
66%
Capacity and
Use
Library collections meet
customer needs and
expectations
Collection holdings per capita
1.8
2.3
Capacity and
Use
Library space meets the needs
of the community
Library facility space square
feet per capita
0.43
0.6
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 75
10.4 Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
Library assets.
The risk map shown in Figure 27 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within Library Services. The
Town does not currently have any Library Services assets with a High or Very High risk
exposure (yellow and orange).
Figure 26 Risk Exposure of the Town's Library Infrastructure
10.5 Lifecycle Management Strategy
Figure 28 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined based on installation years and age,
however certain assets such as the collections are funded through the operating budget
and have been excluded from the renewal forecast. The average renewal need (dotted
black line) is estimated at approximately $0.2 million per year for the period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 76
Figure 27 Forecasted Renewal Needs - Library Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 77
11
Information Technology Services
11.1 Overview
IT services in a municipality encompass the management and support of information
technology infrastructure and systems to facilitate efficient and effective municipal
operations. This includes maintaining networks, servers, and software applications;
providing technical support to municipal staff; managing cybersecurity measures to
protect data and systems; and implementing innovative technologies to enhance service
delivery and citizen engagement. IT services play a critical role in enabling digital
transformation, streamlining processes, and ensuring the security and reliability of
municipal IT resources, ultimately contributing to the overall effectiveness and
responsiveness of the municipality.
11.2 State of Infrastructure
Assets that support IT infrastructure include end user devices, server equipment and
networking equipment. Table 25 shows the estimated replacement value of $5.2M and
includes a breakdown of the inventory by asset category. Appendix C provides a
detailed listing of the asset inventory for Information Technology Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 25. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 25 Inventory and Age Summary, Information Technology (Total $5.2 million)
Asset Category
Asset Type
2024 Replacement
Value (in million $)
Average
Age
Average
Service
Life
End User
Devices
Computers,
Laptops, Tablets,
Phones, Printers
$2.2
2
5
Server
Equipment
VMWare, Firewalls,
UPS
$0.9
3
6
Networking
Equipment
Network Access
Control, Wireless
Access Points,
Switches and
Routers
$2.2
2
5
The condition distribution for the Town's IT assets shown in Figure 29. The figure
graphically shows the relative replacement value, by asset category, and the proportion
of assets by condition grade.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 78
On average, 66.9% of IT assets are in fair or better condition. 21.4% are in very poor
condition.
Figure 28 Condition Distribution by Replacement Value, Information Technology
11.3 Levels of Service
Table 26 provides the technical levels of service for the Town's IT assets. The Town is
proactively looking to fill data gaps related to their current performance for future
iterations of the Asset Management Plan.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 79
Table 26 Technical Levels of Service, Information Technology
Community
Level of Service
Category
Community Level of
Service Measures
Techinical Level of
Service Measure
Current
Performance
Proposed Level
of Service
Capacity and
Use
Information Technology
equipment assets adequate
to meet user needs
# of laptops & desktops in
reserve / total of staff in
need
5%
2%
Capacity and
Use
Information Technology
equipment assets adequate
to meet user needs
# of access points in
reserve / total number of
access points
1%
4%
Capacity and
Use
Information Technology
equipment assets adequate
to meet user needs
# of switches in reserve /
total number of switches
5%
8%
Reliability
Information Technology
assets kept in a state of
good repair
% of end user devices in
fair or better condition,
based on age as a
proportion of estimated life
66%
75%
Reliability
Information Technology
assets kept in a state of
good repair
% of server equipment in
fair or better condition,
based on age as a
proportion of estimated life
46%
60%
Reliability
Information Technology
assets kept in a state of
good repair
% of networking equipment
in fair or better condition,
based on age as a
proportion of estimated life
76%
60%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 80
11.4 Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
Information Technology (IT) assets.
The risk map shown in Figure 30 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within IT Services. The $2
million shown as a High and Very High risk exposure (yellow and orange) consists
predominantly of Server Equipment and Networking Equipment (with COF ratings of 3
or higher).
Figure 29 Risk Exposure of the Town's IT Infrastructure
11.5 Lifecycle Management Strategy
Figure 31 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined based on installation years and age,
however certain assets such as software and end user devices are funded through the
operating budget and have been excluded from the renewal forecast. The average
renewal need (dotted black line) is estimated at $0.4 million per year for the period
2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 81
Figure 30 Forecasted Renewal Needs - IT Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 82
12
Fleet Services
12.1 Overview
Fleet services in a municipality are responsible for managing and maintaining the
Town's vehicles and equipment. This includes a diverse range of vehicles such as fire
apparatus, snowplows, construction and turf maintenance equipment, and
administrative vehicles. Fleet services ensure that these vehicles are properly
maintained, serviced, and repaired to meet safety standards and operational
requirements, enabling various municipal departments to carry out their duties
effectively and efficiently. Additionally, fleet services oversees fuel management, vehicle
procurement, lifecycle planning, and fleet optimization efforts to maximize resource
utilization and minimize costs.
12.2 State of Infrastructure
Assets that support Fleet Services include vehicles, rolling equipment and fire
emergency response assets. Table 27 shows the estimated replacement value of
$51.3M and includes a breakdown of the inventory by asset category. Road related
vehicle assets make up most of this portfolio. Note that fleet facilities are covered under
"Facility Services" within this Asset Management Plan. Appendix C provides a detailed
listing of the asset inventory for Fleet Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 27. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 27 Inventory and Age Summary, Fleet Services (Total $51.3 million)
Asset
Category
Asset Type
2024 Replacement
Value (in million $)
Average
Age
Average
Service
Life
Vehicles
Light-duty, Medium-
duty and heavy-duty
vehicles
$15.1
8
10
Rolling
Equipment
Grass cutting,
sweepers, trailers,
ice conditioners
$13.6
9
13
Fire
Emergency
Response
Pumper, aerials,
squads, heavy
rescue
$22.6
12
15
Figure 32 shows the condition distribution for the Town's Fleet Services assets. The
figure graphically shows the relative replacement value, by asset category, and the
proportion of assets by condition grade.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 83
The Town completes frequent inspections internally on many of its fleet assets, however
information such as physical observations, mileage or deferred maintenance is not
formalized to determine the condition of vehicles.
On average, 62.0% of fleet assets are in fair or better condition. 9.2% are in very poor
condition.
Figure 31 Condition Distribution by Replacement Value, Fleet Services
12.3 Levels of Service
Table 28 provides the technical levels of service for the Town's fleet assets. Staff are
currently reviewing the Green Fleet Strategy to determine the Proposed Levels of
Service for this service area.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 84
Table 28 Technical Levels of Service, Fleet Services
Community
Level of Service
Category
Community Level of Service Measures
Current
Performance
Capacity and Use
# of bays available / # of bays required
5 / 7
Capacity and Use
Fleet storage capacity (volume of indoor stacked storage available / need)
Future Measure
Capacity and Use
Fleet storage capacity (area of indoor storage available / need)
Future Measure
Capacity and Use
% of light-duty vehicles (Cars and Light-duty Trucks) used <= 5,000 km
annually
Future Measure
Capacity and Use
# of licensed mechanics to total # of fleet
0.13
Capacity and Use
Small engine mechanic staff complement to support total # of rolling
equipment (# mechanic staff / # fleet)
Future Measure
Functionality
# of tonnes of GHG emissions for fleet
Future Measure
Reliability
% of Cars in fair or better condition
88%
Reliability
% of Light-duty and Medium-duty in fair or better condition
63%
Reliability
% of Heavy-duty in fair or better condition
59%
Reliability
% of Fire and Emergency Response in fair or better condition
67%
Reliability
% of Heavy-duty Construction Equipment in fair or better condition
48%
Reliability
% of Heavy-duty Tractors in fair or better condition
95%
Reliability
% of mechanics with training in new technology (FMIS, CityWorks
50%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 85
12.4 Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
Fleet assets.
The risk map shown in Figure 33 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within Fleet Services. The
$18.7 million shown as a High and Very High risk exposure (yellow and orange)
consists predominantly of Fire Emergency Response Vehicles (such as Cars and
Pumper Trucks with COF ratings of 5) and Heavy Trucks (such as Snowplows and
Bucket Trucks with COF ratings of 4).
Figure 32 Risk Exposure of the Town's Fleet Infrastructure
12.5 Lifecycle Management Strategy
Figure 34 shows the renewal needs over the next 10 years by the total service area.
Renewal needs were predominantly determined based on installation years and age.
The average renewal need (dotted black line) is estimated at $2.7 million per year for
the period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 86
Figure 33 Forecasted Renewal Needs - Fleet Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 87
13
Facilities Services
13.1 Overview
Facilities services at the Town involve the management and maintenance of municipal
buildings and infrastructure. This includes administrative offices, community centers,
libraries, fire stations, and other public facilities. Facilities services ensure that these
buildings are safe, functional, and well-maintained by overseeing tasks such as repairs,
renovations, cleaning, security, and energy management. Additionally, facilities services
may coordinate space planning, facility upgrades, and compliance with building codes
and regulations to support the delivery of municipal services and enhance the overall
quality of life for residents.
13.2 State of Infrastructure
Assets that support Facility Services at the Town include administration buildings,
community centres, fire buildings, libraries and recreation facilities. Table 29 shows the
estimated replacement value of $403.9M and includes a breakdown of the inventory by
asset category. Note that facilities vehicles are covered under "Fleet Services" within
this Asset Management Plan. Appendix C provides a detailed listing of the asset
inventory for Facilities Services.
The average age and estimated life of these assets, weighted by replacement value,
are also summarized in Table 29. Assets that are past their planned service lives can be
found within the respective condition profiles as very poor condition.
Table 29 Inventory and Age Summary, Facilities (Total $403.9 million)
Asset Category
2024 Replacement
Value (in million $)
Average Age
Average Service
Life
Administrative
Buildings
$66.4
45
75
Recreation and
Community Centres
$287.8
32
75
Fire Buildings
$32.5
31
50
Libraries
$17.2
41
75
The condition distribution for the Town's facility assets is shown in Figure 35. The figure
graphically shows the relative replacement value, by asset category, and the proportion
of assets by condition grade.
The Town recently completed a Building Condition Assessment (BCA) on many of their
vital facilities in 2023. As part of the BCAs, condition scores and replacement costs
were captured at the asset component level for each facility. Overall condition was
calculated based on a 3-year Facility Condition Index (FCI), which is a calculation of the
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 88
deferred work on the facility divided by the overall facility replacement cost. The Town
does not have a formal condition assessment cycle, however it is recommended that
the facilities be assessed once every ten (10) years.
On average, 85.9% of facility assets are in fair or better condition while 1.7% are in very
poor condition.
Figure 34 Condition Distribution by Replacement Value, Facilities
13.3 Levels of Service
Table 30 provides the technical levels of service for the Town's facilities. The Town is
proactively looking to fill data gaps related to their current performance for future
iterations of the Asset Management Plan. Staff will incorporate the findings relating to
the zero carbon and sustainability targets from the Corporate Net Zero Emissions Plan
(CNZEP). This CNZEP is expected to be completed in Q3 of 2025 and will help to
inform the proposed levels of service.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 89
Table 30 Technical Levels of Service, Facilities
Community
Level of Service
Category
Community Level of
Service Measures
Technical Level of
Service Measure
Current
Performance
Proposed Level
of Service
Capacity and
Use
Facility assets are
adequate to support its
operations
Facility assets need to be
added to meet future
needs (master plans,
accomodation plan)
Future Measure
Future Measure
Functionality
Facility assets are
compliant with regulatory
requirements and
standards
% of facility assets which
meet Town security
upgrade requirements
Future Measure
35%
Functionality
Facility assets are
compliant with regulatory
requirements and
standards
Total Greenhouse Gas
emissions for facilities
(natural gas consumption
only)
Future Measure
Future Measure
Reliability
Facilities kept in a state
of good repair
% of facilities in fair or
better condition based on
FCI (BCA assessed)
86%
85%
Quality
Building Maintenance
work done as and when
required
% of completed to total
building maintenance
service requests work
orders
85%
85%
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 90
13.4 Risk Management Strategy
Appendix B provides a detailed listing of the CoF assessment scores for the Town's
Facilities assets.
The risk map shown in Figure 36 combines the Criticality (CoF) ratings with the
Condition (PoF) ratings for all infrastructure represented within Facilities Services. The
$110.2million shown as a High and Very High risk exposure (yellow and orange)
consists predominantly of critical building components such as Foundations, Floors and
Superstructure (with COF ratings of 3 or higher) for facilities including Ajax Community
Centre, Ajax Main Library, and Fire Headquarters.
Figure 35 Risk Exposure of the Town's Facilities Infrastructure
13.5 Lifecycle Management Strategy
Figure 37 shows the renewal needs over the next 10 years by asset category. Renewal
needs were predominantly determined based on industry standard building condition
assessments, however other facilities were forecasted using an average annual renewal
amount. The average renewal need (dotted black line) is estimated at $5.3 million per
year for the period 2025-2034.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 91
Figure 36 Forecasted Renewal Needs - Facilities Services
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 92
Asset Management Plan Improvement and Monitoring
14.1 Plan Improvement Opportunities
Development of Asset Management Plans is an iterative process that includes
improving processes, data, and staff skills over time. This section provides an overview
of the compliance of this Asset Management Plan with Ontario Regulation 588/17 for
proposed levels of service (2025 requirements) and identifies opportunities for
improvements to the Town's asset management practices, including those required to
meet Ontario Regulation 588/17 for future iterations of the Asset Management plan.
It is important that the Town recognises areas of their Asset Management Plan and
planning process that require future improvements to ensure effective asset
management and informed decision making. The improvement plan generated from this
Asset Management Plan is shown in Table 31 below.
Table 31 Plan Improvement Recommendations
No.
Improvement Recommendation
1
Continue improving work order management system and processes to support
improved
-
Tracking of refurbishment and replacement intervals of assets
-
More accurate forecasting of maintenance and operating costs
2
Consider the internal resource needs (both operational and renewal impacts)
required to successfully implement the recommended Asset Management Plan
(Asset Management Plan) capital growth projects. Internal resource needs for
municipalities include adequate staffing, training, equipment, technology,
materials, logistical and administrative support, operational continuity plans,m
and monitoring and evaluation systems to successfully implement capital growth
projects.
3
Town to continue to understand growth projections and leverage master
planning initiatives and studies.
4
Understand state of good repair needs for stormwater infrastructure through
condition assessment program.
5
Continue to collect conditional data of Town facilities. The Building Condition
Assessments (BCAs) are recommended to be completed every ten (10) years.
6
Continued refinement of identifying and mapping lifecycle activities (renewal,
growth, upgrade) to capital projects.
7
Consider and integrate whole asset lifecycle costs during budgeting process (to
assist in planning for future reserves).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 93
No.
Improvement Recommendation
8
Continue to account for the assumption of assets from developmentand the
associated infrastructure investment impacts.
9
Regular updates to asset inventory, asset condition, and recommended needs
based on inspection programs.
10
Consideration of a Decision Support System to act as a central asset register
and to assist with Asset Management Planning analytics.
11
Incorporate into future iterations of this Asset Management Plan the zero carbon
and sustainability targets from the Carbon Net Zero Emissions Plan (CNZEP).
14.2 Asset Management Plan Monitoring and Review
The Asset Management Plan is to be updated at least every five years, reporting on the
Town's updated asset portfolio, associated value, age, and condition. The update will
also provide the 10-year forecast on service levels, costs of the associated lifecycle
strategies and an assessment of any funding shortfalls.
As per O.Reg. 588/17, the Town will conduct an annual review of its asset management
progress in implementing this Asset Management Plan and will discuss strategies to
address any factors impeding its implementation.
14.3 Performance Measures
The effectiveness of this Asset Management Plan can be measured in the following
ways:
-
The degree to which the required forecast costs identified in this Asset
Management Plan are incorporated into the long-term financial plan;
-
The degree to which the Town's 1-5 year detailed capital programs, budgets,
business plans and corporate structures consider the information provided within
the Asset Management Plan;
-
The degree to which the existing and proposed service levels and service
consequences, risks and residual risks are incorporated into the Strategic
Planning documents and associated plans; or
-
The Asset Renewal Funding Ratio achieving the Organisational target once
determined (this target is often 90% to 100%).
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 94
Appendix A - O.Reg. 588/17 Community Levels of Service
Documentation
A-1 Stormwater Assets
Figure A-1 Areas Protected from Flooding
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 95
A-2 Roads
Road Network Description and its Connectivity
Ajax's road network is made up of highways, arterial roads, collector roads and local
roads, each serving an integral function in the road network. Higher order roads such as
arterials are primarily intended to serve a mobility function, while lower order roads
provide access to adjacent properties. These roads provide connections to and within
neighbourhoods, urban areas, the Town Centre, commercial sites, and industrial lands.
The Town's Transportation Master Plan states that the Town's road network is expected
to provide safe, equitable, and sustainable transportation system. A map of the Town's
is shown in Figure A-2.
Figure A-2 Road Network
Different Levels of Road Class Pavement Condition
Pavement condition data is collected on the entire road network every three years
through a Roads Needs Study. Data collected includes the type, extent and severity of
distresses (cracks and rutting) and smoothness or ride comfort of the road. An overall
PQI is calculated from all collected data and is used as input into the annual road
resurfacing and reconstruction program. The index is scaled from zero to 100 and has
been divided into ranges to assess condition. Examples of roads in each of the PQI
rating categories are provided in Table A 1.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 96
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 97
Table A-32 Road Condition Grades
A-3 Bridges and Culverts
Levels of Bridge and Structural Culvert Condition
The need for mobility requires that the Town's roadway system be kept in a state of
good repair. Structures are a vital part of this system. An effective structure
management system involving the systematic inspection of the structures on the
roadway network is required to maintain structures in a state of good repair. In
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 98
accordance with O. Reg. 104/97 Standards for Bridges, the Town conducts detailed
inspections of all of its bridges every two years. All inspections are supervised by a
trained Professional Engineer following the guidelines in Ontario's Structure Inspection
Manual (OSIM) which sets standards for the visual inspection and condition rating of
bridges and their elements. The inspector assesses each bridge element and records
the amount of the element in each of four condition states: Excellent, Good, Fair, and
Poor. The inspector also records suspected performance deficiencies and recommends
maintenance and renewal activities, with costs. The typical follow-up action for a
suspected load carrying capacity deficiency would be to carry out a strength evaluation
of the structure (or element) to determine the load carrying capacity in accordance with
the requirements of the Canadian Highway Bridge Design Code.
An overall Bridge Condition Index (BCI) or Culvert Condition Index (CCI) is calculated
from all collected data and informs the annual bridge and structural culvert rehabilitation
and reconstruction program. The index is scaled from zero to 100 and has been divided
into ranges to assess condition. The BCI is not used to rate or indicate the safety of a
bridge or structural culvert. Any safety issues are immediately reported by the inspector
to supervising engineers and maintenance crews. Condition grade examples are
provided in Table A 2.
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 99
Table A-33 Bridge and Culvert Condition Grades
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 100
Appendix B - Consequence of Failure Scores
Table B-1 Consequence of Failure Ratings for Transportation Services
Asset Category
Asset
Consequence
of Failure
Rating
Roads
Arterial B
5
Roads
Arterial C
5
Roads
Collector
4
Roads
Local
3
Roads
Local Industrial
3
Roads
Gravel
1
Bridges and Major
Culverts
Roadway Bridges
5
Bridges and Major
Culverts
Pedestrian Bridges
4
Bridges and Major
Culverts
Major Culverts
5
Traffic Assets
Regulatory Road Signs
4
Traffic Assets
Warning Road Signs
4
Traffic Assets
Other Road Signs
2
Traffic Assets
Streetlight Luminaires
4
Traffic Assets
Streetlight Poles
4
Traffic Assets
Traffic Signals
4
Roadside Assets
Sidewalks
4
Roadside Assets
Retaining Walls
4
Roadside Assets
Acoustic Barriers
4
Roadside Assets
Entry Poles
1
Roadside Assets
Guardrails
4
Roadside Assets
Parking Lots
3
Table B-2 Consequence of Failure Ratings for Environmental Services
Asset Category
Asset
Consequence
of Failure
Rating
Stormwater
Management
Stormwater Ponds
4
Stormwater
Management
Driveway Culverts
2
Stormwater
Management
Road Culverts
4
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 101
Asset Category
Asset
Consequence
of Failure
Rating
Stormwater
Management
Trail Pathway Culverts
2
Stormwater
Management
Stormwater Sewers < 450
2
Stormwater
Management
Stormwater Sewers 450 to
900
3
Stormwater
Management
Stormwater Sewers > 900
4
Stormwater
Management
Catchbasin
3
Stormwater
Management
Manhole
3
Stormwater
Management
Outfall
3
Stormwater
Management
Headwall
4
Stormwater
Management
OGS
4
Forestry and
Horticulture
Woodlots
3
Forestry and
Horticulture
Boulevard and Park Trees
3
Table B-3 Consequence of Failure Ratings for Parks, Recreation & Culture
Services
Asset Category
Asset
Consequence
of Failure
Rating
Indoor Exercise
Equipment
Balls, Mats, Bars & Cables
1
Indoor Exercise
Equipment
Stationary Bikes, Ellipticals &
AMTs
2
Indoor Exercise
Equipment
Weightlifting Equipment &
Spin Bikes
2
Indoor Exercise
Equipment
Pilates Reformer
2
Recreation - Other
Activity Tables & Consoles
1
Recreation - Other
Maintenance Equipment
3
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 102
Asset Category
Asset
Consequence
of Failure
Rating
Recreation - Other
Ping Pong & Foos Ball
Tables
2
Recreation - Other
Special Events Equip.
3
Recreation - Other
Special Events Equip. &
Public Art
2
Outdoor Recreation
Access Gates
2
Outdoor Recreation
Baseball Fields
2
Outdoor Recreation
Basketball Courts
2
Outdoor Recreation
Benches & Tables
1
Outdoor Recreation
Cricket Fields
3
Outdoor Recreation
Garbage Cans & Recycling
Stations
1
Outdoor Recreation
Outdoor Exercise Equipment
2
Outdoor Recreation
Park and Walkway Lighting
3
Outdoor Recreation
Park Structures
1
Outdoor Recreation
Playgrounds
3
Outdoor Recreation
Skateparks
2
Outdoor Recreation
Soccer Fields
2
Outdoor Recreation
Splash Pads
2
Outdoor Recreation
Tennis Courts
2
Outdoor Recreation
Trails
3
Outdoor Recreation
Baseball Fields (Lit)
3
Outdoor Recreation
Soccer Fields (Lit)
3
Outdoor Recreation
Pickleball Court
2
Table B-4 Consequence of Failure Ratings for Fire Services
Asset Category
Asset
Consequence
of Failure
Rating
Personal Protective
Equipment
PPE - Fire Fighting Boots
and Gloves
3
Personal Protective
Equipment
PPE - Other
5
Respiratory Equipment
SCBA - Cylinders
5
Respiratory Equipment
SCBA - Face Piece and
Regulator
5
Rescue Equipment
Combi Tool
5
Rescue Equipment
Combination Unit
5
Rescue Equipment
Cutter
5
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 103
Asset Category
Asset
Consequence
of Failure
Rating
Rescue Equipment
Hose/Hose
Reel/Accessories
5
Rescue Equipment
Immersion Suit
5
Rescue Equipment
Ladder
5
Rescue Equipment
Life Jacket
5
Rescue Equipment
Power Unit
5
Rescue Equipment
Ram
5
Rescue Equipment
Rescue Rope
5
Rescue Equipment
Spreader
5
Suppression
Equipment
Fire Hose
5
Rescue Equipment
Defibs & Batteries
5
Respiratory Equipment
Portacount 15
5
Respiratory Equipment
Portacount 20
5
Rescue Equipment
Thermal Imaging Cameras
5
Rescue Equipment
Radios & Batteries
5
Table B-5 Consequence of Failure Ratings for Library Services
Asset Category
Asset
Consequence
of Failure
Rating
Library Collections
Physical Books, eBooks,
Audiobooks
2
Library Furniture
Desks & Chairs
1
Library Public
Technology
Public Use Computers &
Tablets
2
Table B-6 Consequence of Failure Ratings for IT Services
Asset Category
Asset
Consequence
of Failure
Rating
End User Devices
Desktop Computers
2
End User Devices
Laptop Computers
2
End User Devices
Monitors
1
End User Devices
iPads
2
End User Devices
Cell Phones
2
End User Devices
Desk Phones
1
End User Devices
Printers
1
End User Devices
TVs
1
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 104
Asset Category
Asset
Consequence
of Failure
Rating
Server Equipment
Server Equipment - Other
4
Server Equipment
Server Equipment - VMWare
5
Server Equipment
Firewalls
5
Server Equipment
UPS
3
Server Equipment
Network Access Control
4
Networking Equipment
Wireless Access Points
3
Networking Equipment
Switches and Routers
4
Table B-7 Consequence of Failure Ratings for Fleet Services
Asset Category
Asset
Consequence
of Failure
Rating
Vehicles
Cars (Non-
Emergency Response)
2
Fire Emergency
Response
Cars (Emergency Response)
4
Rolling Equipment
Construction Equipment -
Heavy
4
Fire Emergency
Response
Fire Emergency Response
5
Rolling Equipment
Grass Cutting
2
Rolling Equipment
Ice Conditioners
3
Vehicles
L&M Trucks
3
Rolling Equipment
Misc Equipment
2
Rolling Equipment
Sweeper
3
Rolling Equipment
Tractors - Heavy
2
Rolling Equipment
Tractors - L&M
4
Rolling Equipment
Trailers
2
Vehicles
Trucks - Heavy
4
Table B-8 Consequence of Failure Ratings for Facilities
Asset Category
Asset
Consequence
of Failure
Rating
Administration Building
Municipal Offices
4
Administration Building
Operation Center
5
Rec & Community
Centres
Monarch Maintenance
Facility
3
Rec & Community
Centres
Ajax Memorial Pool
4
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 105
Asset Category
Asset
Consequence
of Failure
Rating
Rec & Community
Centres
Audley Rec. Centre
4
Rec & Community
Centres
Carruthers Pavilion
3
Rec & Community
Centres
Greenwood Discovery
Pavilion
3
Rec & Community
Centres
Rotary Park Pavilion
3
Rec & Community
Centres
Sundial Pavilion
3
Rec & Community
Centres
St. Andrew's Gym
3
Rec & Community
Centres
Ajax Cricket Clubhouse
2
Rec & Community
Centres
Ajax Rod & Gun Club
2
Rec & Community
Centres
Ajax Soccer Club House
2
Rec & Community
Centres
Sportsplex Maintenance
Building
3
Rec & Community
Centres
Hornung Storage Shed
2
Rec & Community
Centres
Mill Street Building
3
Rec & Community
Centres
Paulynn Park Pavilion
2
Rec & Community
Centres
Sportsplex Snack Bar/
washroom
2
Rec & Community
Centres
Paulynn Park Washroom
1
Rec & Community
Centres
Cedar Park Washrooms
1
Rec & Community
Centres
Hermitage Park Washrooms
1
Rec & Community
Centres
Millers Creek Washrooms
1
Rec & Community
Centres
Veterans Point Washrooms
1
Fire Stations
Fire Station 1
(Headquarters)
5
Fire Stations
Fire Headquarters - Training
Tower
3
Fire Stations
Fire Station 2
5
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 106
Asset Category
Asset
Consequence
of Failure
Rating
Fire Stations
Fire Station 3
5
Library
Ajax Main Library
4
Library
McLean Community Centre
Library
3
Library
Audley Recreation Centre
Library
3
Rec & Community
Centres
Village Library
1
Rec & Community
Centres
Ajax Community Centre
5
Rec & Community
Centres
McLean Community Centre
4
Rec & Community
Centres
Hartrick House
3
Rec & Community
Centres
Quaker Meeting House
3
Rec & Community
Centres
Pat Bayly Square
2
Rec & Community
Centres
St. Francis Center (Cultural)
3
Rec & Community
Centres
Greenwood Main Washroom
1
Rec & Community
Centres
Greenwood Shop
2
Rec & Community
Centres
St. Andrews Senior Centre
4
Rec & Community
Centres
Village Arena & Seniors
Centre
2
Rec & Community
Centres
Village Community Centre
2
Rec & Community
Centres
Lanine Sales Office
2
Rec & Community
Centres
Ajax GO Station Stair
Enclosure
2
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 107
Appendix C - Detailed asset inventory replacement value
Table C-1 Detailed Asset Inventory - Transportation Services (Total $1,523.7
million)
Asset Category
Asset
Inventory/Unit
2024 Replacement
Value (in million $)
Roads
Arterial B
43.3 lane-km
$57.7
Roads
Arterial C
92.8 lane-km
$129.4
Roads
Collector
93.7 lane-km
$137.7
Roads
Local
522.1 lane-km
$759.0
Roads
Gravel
5.9 lane-km
$4.2
Bridges and Major
Culverts
Roadway Bridges
13 each
$69.8
Bridges and Major
Culverts
Pedestrian Bridges
31 each
$18.0
Bridges and Major
Culverts
Major Culverts
33 each
$64.9
Traffic Assets
Road Signs
14,652 each
$0.5
Traffic Assets
Streetlight Luminaires
9,991 each
$18.8
Traffic Assets
Streetlight Poles
8,396 each
$28.8
Traffic Assets
Traffic Signals
41 each
$9.2
Roadside Assets
Sidewalks
629,991m2
$136.8
Roadside Assets
Retaining Walls
36 each
$3.7
Roadside Assets
Acoustic Barriers
86 each
$24.2
Roadside Assets
Entry Poles
156 each
$5.0
Roadside Assets
Guardrails
4,833 metres
$1.9
Roadside Assets
Parking Lots
204,680 m2
$53.6
Roadside Assets
Emergency Access
Routes
1,803 m
$0.5
Table C-2 Detailed Asset Inventory - Environmental Services (Total $598.6 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Stormwater
Management
Stormwater Ponds
50 each
$38.8
Stormwater
Management
Driveway Culverts
469 each
$3.4
Stormwater
Management
Road Culverts
68 each
$1.4
Stormwater
Management
Trail Pathway Culverts
133 each
$0.7
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 108
Stormwater
Management
Stormwater Sewers
446 km
$396.0
Stormwater
Management
Catchbasins
9930 each
$49.7
Stormwater
Management
Manholes
5,680 each
$51.1
Stormwater
Management
Outfalls
124 each
$1.9
Stormwater
Management
OGS
24 each
$4.5
Forestry and
Horticulture
Woodlots
88 hectares
$6.4
Forestry and
Horticulture
Boulevard and Park
Trees
52,987 each
$45.0
Table C-3 Detailed Asset Inventory - Parks, Recreation & Culture Services (Total
$98.6 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Indoor Exercise
Equipment
Balls, Mats, Bars &
Cables
Pooled
$0.1
Indoor Exercise
Equipment
Cardio Equipment
112 each
$0.8
Indoor Exercise
Equipment
Weightlifting Equipment
73 each
$0.5
Recreation - Other
Activity Tables & Game
Consoles
36 each
$0.0
Recreation - Other
Facility Maintenance
Equipment
20 each
$0.3
Recreation - Other
Playground Sheds and
Water Craft
23 each
$0.1
Recreation - Other
Special Events & St
Francis Centre
Equipment
Pooled
$0.6
Recreation - Other
Public Art
25 each
$2.7
Outdoor Recreation
Access Gates
320 each
$0.9
Outdoor Recreation
Baseball Fields
24 each
$7.3
Outdoor Recreation
Basketball Courts
24 each
$0.9
Outdoor Recreation
Benches & Tables
881 each
$1.3
Outdoor Recreation
Cricket Fields
1 each
$0.4
Outdoor Recreation
Garbage Cans &
Recycling Stations
249 each
$0.3
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 109
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Outdoor Recreation
Outdoor Exercise
Equipment
11 each
$0.4
Outdoor Recreation
Park & Walkway Lighting
- Poles
1,057 each
$9.3
Outdoor Recreation
Park & Walkway Lighting
- Luminaires
1,166 each
$2.3
Outdoor Recreation
Park Shade/Shelter
Structures
55 each
$3.2
Outdoor Recreation
Playgrounds
101 each
$15.2
Outdoor Recreation
Skateparks
3 each
$1.6
Outdoor Recreation
Soccer Fields
45 each
$7.6
Outdoor Recreation
Splash Pads
5 each
$2.2
Outdoor Recreation
Tennis and Pickleball
Courts
18 each
$2.0
Outdoor Recreation
Trails
110 km
$38.5
Table C-4 Detailed Asset Inventory - Fire Services (Total $3.2 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Personal Protective
Equipment
PPE - Boots, Coats,
Gloves, etc.
1,458 each
$1.0
Respiratory
Equipment
SCBA - Cylinders, Face
Piece, etc.
545 each
$0.7
Rescue Equipment
Power Tools, Rope, etc.
217each
$0.6
Suppression
Equipment
Fire Hoses, Ladders,
etc.
651each
$0.8
Table C-5 Detailed Asset Inventory - Library Services (Total $13.0 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Library Collections
Physical Books, eBooks,
Audiobooks
226,254 each
$11.3
Library Furniture
Shelving, Desks &
Chairs
1,214 each
$1.3
Library Public
Technology
Public Use Computers &
Tablets
133 each
$0.4
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 110
Table C-6 Detailed Asset Inventory - IT Services (Total $5.2 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
End User Devices
Computers, Printers,
iPads, TVs, Phones,
Monitors
1,877 each
$2.2
Server Equipment
Firewalls, UPS, Servers,
Storage Arrays
23 each
$0.9
Networking Equipment Wireless Access Points,
Switches & Routers
218 each
$2.2
Table C-7 Detailed Asset Inventory - Fleet Services (Total $51.3 million)
Asset Category
Asset
Inventory/Unit
2024
Replacement
Value (in
million $)
Vehicles
Cars (Non-
Emergency Response)
25 each
$1.4
Vehicles
Trucks - Light & Medium
83 each
$7.5
Vehicles
Trucks - Heavy
16 each
$6.2
Fire Emergency
Response
Fire Emergency
Response
15 each
$22.6
Rolling Equipment
Construction Equipment
- Heavy
5 each
$1.5
Rolling Equipment
Grass Cutting
54 each
$3.7
Rolling Equipment
Ice Conditioners
5 each
$0.9
Rolling Equipment
Sweeper
4 each
$1.7
Rolling Equipment
Tractors - Heavy
10 each
$1.1
Rolling Equipment
Tractors - Light &
Medium
19 each
$2.4
Rolling Equipment
Trailers
32 each
$1.0
Rolling Equipment
Misc Equipment
36 each
$1.3
Table C-8 Detailed Asset Inventory - Facilities (Total $403.9 million)
Asset Category
Inventory/Unit
2024
Replacement
Value (in
million $)
Administration Building
2 Facilities
$66.4
Rec & Community
Centres
36 Facilities
$287.8
Fire Stations
4 Facilities
$32.5
Town of Ajax | 2025 Asset Management Plan - Proposed Levels of Service | Final | 111
Asset Category
Inventory/Unit
2024
Replacement
Value (in
million $)
Library*
1 Facility
$17.2
*Replacement values for library branches at McLean Community Centre and Audley
Recreation Complex are included under Recreation & Community Centres asset
category.