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# Policies
Our Municipal Policies webpage is your essential resource for understanding the regulations and initiatives that shape our community. Here, you can find information on finance, public safety, urban planning, environmental policies, public health, transportation, and community services. Our goal is to promote transparency and community engagement, ensuring a safe, sustainable, and thriving environment for all residents. Explore the sections for detailed information or contact us with any questions.
## Accessibility
* Accessible Customer Service
* Information and Communications Standards
* Integrated Accessibility Standards
## Administration
* Compliments and Complaints
* Flag Protocol Flag Raising and Illumination of Town Square
* Frivolous and Vexatious Complaints
* Proclamations
* Ratepayers Association
* Routine Disclosure
* Facility Users Insurance
## Finance and Economic Development
* Community Partnership Grant
* Community Partner Reserve Management
* Debt Management
* Development Charge Credit and Reimbursement
Development Charge Refund
* Employee Expense
* Investment
* Reserve Management
* Strategic Asset Management
* York Region Development Incentives Collaboration
## Governance
* Ad-Hoc Advisory Committees Local Boards
* A.M.P.S. Appointment of Screening and Hearing Officers
* A.M.P.S. Conflict of Interest and Code of Conduct
* A.M.P.S. Financial Management
* A.M.P.S. Preventing Political Interference
* A.M.P.S. Public Complaints
* A.M.P.S. Undue Hardships
* Compensation and Support for Members of Council
* Petitions
* Corporate Policies
## Parks and Recreation
* Community Code of Conduct
* Facility Allocation
* Public Art
* Municipal Alcohol
* Third Party Special Events
## Planning and Land Use
* Street Naming
* Street Pole Banners
+ Street Pole Banners Procedure
Contact Us
**Town of Aurora**
100 John West Way
Aurora ON L4G 6J1
Phone: 905-727-1375 or 905-727-3123
Fax: 905-726-4769
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