This is the exact embedded text of the captured official document.
Snapshot 473f05731457 · verified 2026-06-10 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
POLICY & PROCEDURE MANUAL
SECTION
DUFFERIN COUNTY WASTE
SERVICES
POLICY
NUMBER
7-1-1
SUB-SECTION
Waste Collection
EFFECTIV
E
DATE
June 1, 2013
SUBJECT
Waste Collection Program Details
AUTHORITY
County Council - December 13, 2012 (Resolution #19)
PREAMBLE:
On January 1st, 2013 the County of Dufferin assumes responsibility for the establishment,
operation and delivery of waste collection and treatment programs and services for the
County and all its constituent lower-tier municipalities, as per By-law 2010-29. Local
municipal contracts for waste collection and processing services continue until May 31,
2013. A County-wide contract commences on June 1, 2013. Guided by By-law 2012-36,
this policy document aims to strengthen and further define the waste collection services
offered to households and Institutional, Commercial and Industrial properties (IC&I) within
the County.
PURPOSE:
To provide details and the procedural framework around which certain Dufferin County
Waste Services (DCWS) curbside collection programs will be administered under the
contract with Green For Life Environmental East Corporation (GFL). Guided by this
framework, DCWS staff will strive to fulfil the duties associated with such curbside
collection programs in accordance with the statement of purpose.
POLICY:
Bag Tags
Residents may set out an additional bag(s) and/or container(s) of Garbage for collection, by
purchasing a County-issued Bag Tag, and affixing it to the exterior of a bag or other
acceptable container containing the Garbage. The cost of each Bag Tag is identified in the
Fee By-law. Residents are permitted to place up to a total of 4 bags and/or containers at
the curb for collection per week, which includes their regular municipal bag limit allotment,
plus any additional. Bag limit exemptions for special considerations will be reviewed in
2014 when County Council is set to review municipal bag limits.
SUBJECT
Waste Collection Program
POLICY
NUMBER
7-1-1
Bag Tags shall be available through local Vendors, including municipal offices and retailers
that have signed a Vendor Agreement. Bag Tags will be supplied to Vendors at 95% of the
sale value, at a cost as identified in the Fee By-law, to provide the Vendor a 5%
commission on sales.
Purchase of Containers
Residents are permitted to purchase and/or replace curbside collection containers, as
specified below:
- Blue Boxes
o Each household or approved IC&I is issued to two (2) blue boxes, free of
charge;
o Damaged blue boxes will be replaced free of charge, if damaged blue box is
returned at the time of replacement;
o The cost of additional blue boxes is identified in the Fee By-law.
- Blue Carts (Multi-Residential and IC&I) - 95 Gal. (360 Litres)
o Each IC&I is issued to one (1) cart, or as approved by the Director of Public
Works;
o Each multi-residential property is entitled to one (1) cart per 7 dwelling units,
or as approved by the Director of Public Works;
- Green Bins - 12 Gal. (46 Litres)
o Each household or approved IC&I is issued to one (1) green bin, free of
charge;
o Damaged green bins will be replaced free of charge, if damaged green bin is
returned at the time of replacement;
o The cost of additional green bins is identified in the Fee By-law.
- Kitchen Catchers
o Each household or approved IC&I is issued to one (1) kitchen catcher, free of
charge;
o Damaged kitchen catchers will be replaced free of charge, if damaged kitchen
catcher is returned at the time of replacement;
o The cost of additional kitchen catchers is identified in the Fee By-law.
- Green Carts (Multi-Residential and IC&I) - 32 Gal. (120 Litres)
o Each IC&I is issued to one (1) green cart, or as approved by the Director of
Public Works;
o Each multi-residential property is entitled to one (1) cart per 5 dwelling units,
or as approved by the Director of Public Works.
Purchase of Backyard Composters
Residents are permitted to purchase backyard composters from the County, at a cost
identified in the Fee By-law.
SUBJECT
Waste Collection Program
POLICY
NUMBER
7-1-1
Bulky Item Collection
The County's Bulky Item collection program includes large or heavy items such as a sofa,
chair, table, mattress, and the like, and is available at all single family homes and multi-
residential buildings. This service will be offered to residents on a monthly on-call basis,
and the collection will occur on their regular collection day during the last week of the
month.
Residents are required to:
(i) Call the GFL hotline (1-888-941-3345) and schedule a pickup at least one (1) week
prior to the proposed collection day;
(ii) Pay a per-collection fee, as identified in the Fee By-law, with a maximum of 4 items
per collection;
(iii) Place the item at the curb no later than 7:00am on the day of collection, or no earlier
than 5:00pm on the day preceding collection.
White Goods Collection
The County's White Goods collection program includes an item such as a refrigerator,
freezer, humidifier, air conditioner, stove, washer, dryer, dishwasher, hot water tank, bath
tub, solid metal desks, barbeques (not including propane tanks) and the like, and is
available to all single family homes and multi-residential buildings. This service will be
offered to residents on a monthly on-call basis, and the collection will occur on their regular
collection day during the last week of the month.
Residents are required to:
(i) Call the GFL hotline (1-888-941-3345) to schedule a pickup at least one (1) week
prior to the proposed collection day;
(ii) Pay a per-collection fee, as identified in the Fee By-law;
(iii) Place the item at the curb no later than 7:00am on the day of collection, or no earlier
than 5:00pm on the day preceding collection.
Yard Waste Collection
The County's Yard Waste program includes the collection of hedge trimmings, tree
prunings, leaves, weeds, yard plants and Christmas trees, and will provide collection to all
households in:
(i) Urban and Rural Settlement Areas (as defined in By-law 2012-36), as per the
following schedule:
- Bi-weekly between April 1st and June 30th;
- Monthly in July and August;
- Bi-weekly between September 1st and November 30th; and
SUBJECT
Waste Collection Program
POLICY
NUMBER
7-1-1
- One week in January.
(ii) Rural Areas (as defined in By-law 2012-36) on an optional, on-call basis, as per the
following schedule:
- Monthly between April 1st and November 30th.
Residents will be required to call the GFL hotline (1-888-941-3345) to schedule a
pickup at least one (1) week prior to the proposed collection day;
Loose Leaf Collection
The County's loose leaf collection program includes loose leaves placed at the curb to be
collected for composting. This program is available to designated zones in Grand Valley,
Orangeville and Shelburne, where there are high concentrations of mature trees. Note:
bagged leaves will not be accepted.
Collection will take place between November and December (weather dependent), and
designated areas will receive up to two (2) collections during this time.
Residents are required to:
-
Place all loose leaves on the boulevard or on the shoulder, not over catch basins or
in the ditches in front of the property;
-
Ensure leaves are free of debris and other foreign matter (including sticks, branches,
etc.);
-
Put leaves out no earlier than seven days before the first day of your pickup, and no
later than 7 a.m. on the first day of collection. Designated zone details to follow;
-
Remove contaminated piles of leaves or leaves that have been put out after the
collection dates.
Waste Services Fee Schedule
Table 1. Waste Services Fee By-law Additions
Bag Tag
$2.00 per tag
Sale of Bag Tags to Vendors
$1.90 each
Additional Blue Box
$5.00 each
Additional Green Bin
$15.00 each
Additional Kitchen Catcher
$5.00 each
Backyard Composter
$30.00 each
Bulky Item Collection
$20.00 per collection
White Good Collection
$20.00 per item, plus $30.00 per
item if Freon needs to be removed