By-law No. 70-2018 - A By-law to Regulate the Municipal Water Supply and the Provision of Sanitary Sewage Services in the City of Kenora
Kenora, Ontario
· adopted 2018-05-22
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The Corporation of the City of Kenora
By-Law Number 70 - 2018
A By-law to regulate the Municipal Water Supply and the Provision of
Sanitary Sewage Services in the City of Kenora
Whereas, pursuant to the provisions of sections 8, 9, and 10 of the Municipal Act, 2001,
the Municipal Council may pass By-laws to establish and operate water and sewage
works; and
Whereas the aforementioned Sections and Section 23.1 of the said Act authorize a
municipality to delegate its powers and duties under the said Act subject to the restrictions
set out in Part II of the said Act; and
Whereas Sections 78 to 87 and 435 to 439 of the Municipal Act authorize, among other
things, the entry on property supplied by water and sewage services , the shut-off of the
supply, inspections, the interruption of the supply and matters related to the operation
and maintenance of the system; and
Whereas, pursuant to Part II of the Municipal Act, the Municipal Council may pass by-
laws to impose fees or charges for services or activities;
Now Therefore the Council of The Corporation of the City of Kenora, enacts as follows:
PART I - DEFINITIONS, INTERPRETATION AND APPLICATION
1.
Definitions
In this By-Law:
"Agent" means a person other than an employee of the City who is duly authorized to
carry out a function hereunder and includes an independent contractor;
"Air Gap" means the unobstructed vertical distance through air between the lowest point
of a water supply outlet and the flood level rim of the fixture or device into which the outlet
discharges;
"Approved Contractor" means a contractor approved by the City for the installation of
water and/or sanitary piping from the main or lateral to a Premises;
"AWWA" means the American Water Works Association;
"Backflow" means the flow of water, whether or not mixed with another substance, away
from a point of use back into the City's waterworks through a Water Service Pipe;
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"Backflow Preventer" means a device or assembly for a Water Service Pipe which
prevents backflow into the City's water works and includes a Premises Isolation Device;
"Backwater Valve" means a valve designed to prevent reversal of flow in a gravity
drainage system;
"Bleeder" means a piece of piping or other device attached to a Water Distribution
System and allowed to run continuously during cold weather to prevent freezing of the
water in the system;
"C.B.O." means the Chief Building Official of the City as appointed by Council, or his or
her delegate;
"City" means The Corporation of the City of Kenora;
"Commercial User" means any consumer other than a Domestic User and "Commercial
Property" has a corresponding meaning;
"Council" means the Municipal Council of the City;
"Cross Connection" means any water connection that by the nature of its configuration
or the absence of an air gap, could allow the backflow of contaminated water, pollutants
or substances into the water system, resulting in the potential for deleterious effects to
the water in the water system and/or to human health. See Appendix A: A-6.
"Curb Stop Valve" means the connection at the street line, or easement line, which
connects the Lateral and the Water Service Pipe to the Premises. This separates the
City's water main from the service line;
"Customer" means the person responsible for the payment of fees and charges
hereunder;
"Designated Employee" means an employee designated and authorized for a certain
purpose by the Operations & Infrastructure Manager;
"Division Lead" means the Water & Wastewater Division Lead of the City;
"Domestic User" means the consumer in respect of a detached or semi-detached
dwelling, row house, town house, church or municipal facility, and "Domestic Property"
shall have a corresponding meaning;
"Effluent Pump" means a pump installed and used at a residential premises in
accordance with the applicable requirements in effect at the time of installation, and
designed to force effluent from a building's sanitary sewage system, where such system
is located below a level where gravity drainage can be attained to the City's gravity
sanitary system;
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"Fees & Charges By-Law" means the City's General Tariff of Fees & Charges By-Law
or any other City By-law imposing Fees and Charges;
"Fire Chief" means the Manager of Fire & Emergency Services of the City;
"Grinder Pump" means a pump, canister (basin) and alarm system designed to force
effluent from a building's sanitary sewage system where such system is located in such
a manner that it does not allow for gravity drainage to the City's low pressure main and
must be pumped;
"Heat Tracing" means a system of electrical heating cables attached to or placed
adjacent to pipes to provide supplementary heat to prevent the liquid in the pipes from
freezing;
"Lateral" means the piping from a building to the Sanitary Sewer Main;
"Low Pressure Wastewater System" means a sanitary sewage conveyance pipe or
system that operates under low pressure between a Grinder Pump and the Lateral;
"Manager" means the Manager of the Operations & Infrastructure Department of the City;
"Meter" means a device for measuring the quantity of water supplied to a Consumer;
"MOECC" means the Ontario Ministry of the Environment and Climate Change;
"O.B.C." means the Ontario Building Code;
"Premises" means the whole of a property including all buildings and structures thereon
that is registered in the Land Titles Office as a separate parcel or that is assessed as a
separate parcel; and for this purpose each "multiple dwelling unit apartment building" as
defined in the applicable Zoning By-law or "condominium building" is deemed to be a
single premises;
"Premises Isolation" means the isolation of the water located within a building or
structure from the waterworks system;
"Premises Isolation Device" means a device or assembly approved by the Canadian
Standards Association for the Premises Isolation of a building or structure;
"Pressure Reducing Valve" means a device installed between the Meter and the Water
Distribution System to restrict the water pressure to within the high pressure limit specified
in Sub-Section 7.6.3. of the Ontario Building Code (OBC);
"Private Property" means property that is not a street;
"Property" means real property identified on a street address;
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"Property Line" means the boundary between a street and a property;
"Property Owner" means the person(s) identified as such on the assessment roll for the
Property in question and in the case of a Condominium building, unless the context
requires otherwise, the Property Owner means the Condominium Corporation as agent
for the owners of the units;
"Sanitary Sewer Main" means the piping and appurtenances of a sanitary sewer or
combined sanitary and storm sewer installed or owned by the City, which provides service
to the lateral and which is situated within a highway or other right of way or allowance, or
an easement or which, in the absence of an easement, is protected by Subsection 91(4)
of the Municipal Act.;
"Seasonal Water Service Pipe" means a permanent Water Service Pipe that supplies
water for temporary or seasonal purposes;
"Wastewater" includes sanitary sewage and may also be referred to in this By-law as
sewage;
"Water Main" means the piping and appurtenances of a sanitary sewer or combined
sanitary and storm sewer installed or owned by the City, which provides service to the
lateral and which is situated within a highway or other right or way or allowance, or an
easement or which, in the absence of an easement, is protected by Subsection 91(4) of
the Municipal Act;
"Water Service Dispensing Outlet" means a public water dispensing outlet where
mobile water tanks and other containers are filled on payment of applicable charges;
"Water Service Pipe" means any pipe, or system of pipes, and related components
which carry water underground from a water main to a point of use on Private Property
or to a fire hydrant and includes the following: a) a domestic Water Service Pipe, (see
Schedule A-2); and b) a Seasonal Water Service Pipe;
"Water & Wastewater Division" or "Division" means the City Division that is
responsible for the installation, operation and maintenance of water and sewer lines,
mains, appurtenances and the related treatment facilities;
"Water & Wastewater System" means any portion of the piping or infrastructure related
to the collection of sanitary waste water;
2.
Interpretation
(1)
Unless expressly stated otherwise, the cost and expense of the installation and
operation of any device, facility or other thing required or permitted hereunder
shall be borne by the Property Owner and not by the City.
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(2)
The Appendix or Appendices hereto form part of this By-law and are for
illustration purposes of matters required hereunder. In the event of any conflict
between an Appendix and the text of the By-law, the text shall govern.
(3)
In the event of a conflict between any provision hereof and the Ontario Building
Code or any other applicable Act, Regulation or By-law, the stricter requirement
shall apply.
3.
Application
This By-law applies to, governs and regulates the water and sanitary sewage
systems owned or operated by the City.
4.
Time
Subject to the requirements of the Municipal Act with respect to the provision of
reasonable notice, any period of time as prescribed in this By-law may be
abridged or extended in the discretion of the Division as deemed appropriate in
the prevailing circumstances.
PART II - ADMINISTRATION
5.
Manager of Operations & Infrastructure Division
(1)
Subject to this By-law and to the direction of Council from time to time, the
Manager is authorized to administer this By-law, the waterworks system, the
supply of water to and within the municipality, and the City's sewage system.
(2)
Without restricting the general description of the powers given to the Manager in
subsection 5(1), they include the authority to:
a) appoint City employees as Designated Employees under this By-law;
b) shut off the water supply to Properties;
c) determine when inspections of work governed by this By-law are required;
and
d) establish public water service outlets and establish rules that are not contrary
to this By-law for their use.
6.
CAO
Subject to this By-law and to the direction of Council from time to time, the CAO
or his or her delegate is authorized to:
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a) Prescribe from time to time such forms as he or she deems advisable for the
administration and operation of this By-law, including without limitation,
Applications and Permits;
b) determine which forms of payment will be accepted for a price, rate, fee,
penalty, deposit or other charge related to the supply of water or sewage
service;
c) determine when water charges are due and payable;
i) collect a price, rate, fee, penalty, deposit or other charge related to the
supply of water or for sewage services by any legal means, including by
adding the amount of the fees, rates or charges to tax roll of the property
to which the water or sewage service was supplied.
7.
Designated Employees
Subject to the requirements and directions of the Operations & Infrastructure
Manager, Designated Employees, are authorized to conduct inspections,
administer and enforce this By-law, and remedy violations of this By-law.
8.
References to Water and Wastewater Division/Designated Employees
(1)
Where this By-law authorizes or requires that anything be done by the Division,
such may be done by Manager, the Division Lead or the delegate of either of
them or by any Designated Employee or by any Agent duly appointed for such
purpose.
(2)
Where this By-law authorizes or requires that anything be done by a
Designated Employee, it may be done by the Manager, the Division Lead or the
delegate of either of them or by any Agent duly authorized for that purpose.
PART III - ENTRY ON PROPERTY, SHUT-OFF OF SUPPLY AND
INSPECTIONS
9.
Entry on Property
(1)
A Designated Employee may, at reasonable times and subject to the provisions
hereof and of the Municipal Act respecting entry into a dwelling, enter on the land
where a water main or sanitary sewage main exists or where service is provided
for the following purposes:
a) to inspect, repair, alter or disconnect the service pipe, equipment and other
works used to supply the water or sewage service;
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b) to inspect, install, repair, replace or alter a meter;
c) to determine if this by-law is being complied with.
(2)
The entry by any person on property pursuant to the provisions of this By-law
shall comply with the requirements of this By-law and of the Municipal Act as
amended and revised, including, without restricting the generality of the
foregoing the provisions of the Municipal Act respecting entry into a dwelling.
(3)
If a customer discontinues the use of the water or sewage service or if the City
lawfully decides to cease supplying the water or sewage service to the property,
a Designated Employee, may, subject to the requirement for notice as described
in Subsection 9(1) hereof and further subject to the provisions hereof relating to
entry into a dwelling, enter on the property:
a) to shut off the supply of the water service;
b) to remove any property of the City; or
c) to determine whether the water or sewage service has been or is being
unlawfully used.
10.
Shutting off Supply
(1)
Overdue Accounts
Where:
(i) the fees and charges payable by the owners or occupants of the land for
or in respect of the supply of water; or
(ii) the fees and charges payable by the owner or occupants of the land, for or
in respect of the City's sewage system, where such fees and charges are
based on the fees payable for the supply of water to the land;
are overdue for more than 30 days or for such lesser period as the Manager
may deem appropriate, then after giving reasonable notice of a proposed shut-
off to the owners and occupants of the property by personal service or prepaid
mail or by posting the notice on the property in a conspicuous place a
Designated Employee may shut off the supply of water to the property, subject
to the provisions of this By-law and the Municipal Act as to entry in a dwelling,
where applicable.
(2)
Whenever the supply of water has been shut off for non-payment of the fees and
charges the Customer shall be responsible for any damages arising from such
shut off including, but not limited to, frozen or burst pipes and/or damages to the
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curb stop, and the Customer shall indemnify and save harmless the City from all
costs, damages and losses arising from such shut off.
(3)
Other Reasons for Shut-off
Services may also be shut off at reasonable times in the following
circumstances:
a) if the owner or occupant has, for 30 days or such lesser period as the
Manager may deem appropriate, refused to allow or has interfered with
entry to the property by a Designated Employee as authorized under this
By-law;
b) there are reasonable grounds to believe that a Water Service Pipe
supplying water to the property or the water so supplied is jeopardizing the
City's infrastructure or other property of the City or any other person;
c) the person has notified the Division that the person is no longer the
Property Owner or Customer and no other person has been identified as
such;
d) there exist emergencies or extraordinary circumstances, including, without
limitation, the following:
(i) a backflow preventer has not been installed when or as required, or is
not in an operating condition;
(ii) water supplied to a property is being used without its flow being
metered in accordance with this by-law; or
(iii) water supplied to a property is leaking to the point where it is
(a) causing damage to the City's infrastructure or to other properties of
the City or another person; or
(b) interfering with or posing a risk to public safety or to vehicular or
pedestrian traffic on a street
(4)
Where there are reasonable grounds to believe that any of the aforementioned
circumstances exist, a Designated Employee, upon giving such notice as is
reasonable in the circumstances, is authorized to take any actions that are
necessary to meet the emergency and to eliminate or reduce its effects.
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(5)
Any consumer wishing to discontinue the use of water supplied from the City's
water works shall give notice thereof to the Customer Services Office at City
Hall, or the water rates or charges shall be continued until such notice is given
and until the water is turned off.
(6)
No person shall turn off or turn on a water service except a Designated
Employee of the City. If the City is requested to turn off or turn on a water
service, a service charge, as provided in the Fees & Charges By-Law, shall be
paid. No water service will be turned off or turned on unless the consumer or
another person authorized in writing to act on behalf thereof, is present on the
premises.
11.
Inspection Powers
For the purposes of an inspection hereunder, a Designated Employee may,
subject to the requirements of Section 436 of the Municipal Act:
a) require the production for inspection of documents or things relevant to the
inspection;
b) inspect and remove documents or things relevant to the inspection for the
purpose of making copies or extracts;
c) require information from any person concerning a matter related to the
inspection; and
d) alone or in conjunction with a person possessing special or expert
knowledge, make examinations or take tests, samples or photographs
necessary for the purposes of the inspection.
PART IV - GENERAL REGULATIONS
12.
The supply of water or sewage service by the City is not to be construed in any
way as an obligation to supply a sufficient quantity or quality of water to meet a
Property Owner's or Customer's requirements, and failure to supply water of
such quantity and quality shall not give rise to any liability on the part of the City.
13.
It is the Property Owner's responsibility to keep the plumbing at a premises in
good working order.
14.
All connections to the City water or sanitary sewage system shall comply with
this Bylaw and the Ontario Building Code, and AWWA specified materials shall
be used for all installations.
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15.
The Manager may, from time to time, establish standards pertaining to
connections and installation procedures where not otherwise provided herein or
in the Building Code.
16.
Where City water or sewage mains cross a property and no easement exists, the
City shall be indemnified and saved blameless in the event of a water or sewer
main break or damage incurred during a repair.
17.
Health Hazards
(1)
No person shall cause or permit any foreign substance, including, without limiting
the generality of the foregoing, hazardous liquids or chemicals of any kind, to
enter or have contact with the water in the municipal water system.
(2)
Where a person has caused or permitted a foreign substance to enter, or have
contact with, the water in the municipal water system, the person, or the Property
Owner or occupant of the premises shall forthwith advise the Water &
Wastewater Division.
18.
Permits
19.
Application for a Water Supply Permit:
a) No person shall make any connection into the City's water or sanitary
sewage system without first having obtained a Private Service Connection
Permit from the Water & Wastewater Division.
b) An application for a Private Service Connection shall be made in writing to
the Water & Wastewater Division.
c) Upon receipt of a properly completed application from the Property Owner,
or the Owner's authorized representative and of any applicable fee payable
to the City at Customer Services at City Hall, the Water & Wastewater
Division may issue a permit for the connection if it complies with all lawful
requirements.
20.
Application for a Meter Permit:
Upon receipt of a permit for a water connection the Property Owner shall apply
for a "Water Meter Permit" from the Water & Wastewater Division by submitting
the applicable Application form showing the purpose for which water is required.
Such Application shall be signed by the Property Owner of the building to be
supplied with water, or by such Property Owner's agent duly authorized in writing.
21.
Permit Fees
The Application for a Private Service Connection Permit shall be accompanied
by a payment, in accordance with the Fees & Charges By-Law, for the inspection
of the newly installed service(s) connection to the water and/or sanitary sewage
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Lateral. Where the water and sanitary sewage service connections are installed
simultaneously, only one permit fee shall be charged.
22.
Depending on the location, there may be additional frontage costs payable in
connection with the Application as determined by the City in accordance with the
Fees & Charges By-law.
23.
All Connections - Water & Sewage
(1)
Private Service Connections installed to a premises shall at all times be
maintained in good repair and, without limiting the generality of the foregoing, be
fully protected from frost and other damage by the elements, such maintenance
and protection to be carried out by and at the expense of the Property Owner.
(2)
Any repair or maintenance to a Private Service Connection requiring excavation
shall not be backfilled until such repair or maintenance is inspected and approved
by the Water & Wastewater Division. In case any private connection is backfilled
without an inspection and approval by the City, the City may require that the
connection be uncovered for inspection and may refuse to supply water until an
inspection is carried out and the connection approved. The Property Owner is
solely responsible for any issues that arise from backfilling without inspection and
approval.
(3)
No service pipe installed from the main to the premises shall be used for any
purpose other than to supply the premises.
(4)
The cost of the repair of all landscaping on the Property Owner's side will be the
responsibility of the Property Owner. This will include, but not be limited to, the
replacement of all grass, shrubs and trees, driveways, sidewalk, retaining walls
and any other disturbed or impacted landscape features.
24.
Water Connections
(1)
Installation of water service connections shall conform in all respects to the
Standard Connection Details for this purpose (see Schedule A, Diagram A-1 and
A-2) provided that the Manager may authorize such variations therefrom as he or
she deems appropriate in individual circumstances.
(2)
Only one service connection may be allowed for each main building, provided
that:
a) where a building occupies substantially all of the entire frontage of a lot and
other buildings are located in the rear of the lot, all such buildings may be
supplied from one water service provided that all such buildings belong to one
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Property Owner and such Property Owner pays all the water rates and
sewage rates respecting to such buildings; and
b) where more than one service connection was installed on or before the date
of passage of this By-law, such connections may continue until such time as
the premises on which they are located are substantially or completely
reconstructed.
(3)
Where a property is the subject of an application by a Property Owner under the
Planning Act for the purpose of subdividing land or creating new lots in any other
way, and the land has municipal water service available, such Property Owner is
required to service each lot individually unless such requirement is waived by the
Manager or by the authority having jurisdiction under the said Act.
(4)
No person shall remove water supplied to a Property Owner or Customer from
the City water system from the premises to which it was supplied for purposes of
sale, unless authorized in writing by the City.
(5)
The sizing of private water service connections shall be no less than 18 mm in
diameter.
(6)
The municipal water system shall not be connected to any water system that is
also supplied from a well or any other source of water.
(7)
The municipal water system shall not be connected to a water distribution system
in such a manner that foreign materials or non-potable water may enter the
municipal system. Where water service connections are installed in the same
trench as a sewage service connection, the Water Service Pipe shall be located
in accordance with the O.B.C.
25.
Cross Connections (see Appendix A: A-6)
(1)
If a person has reason to believe that there is a Cross Connection on property
owned or occupied by such person, that person shall report it to the Water &
Wastewater Division and such person shall be responsible for all costs, damages
or other consequences arising from a failure to so report.
(2)
If the Division becomes aware of a Cross Connection, the City shall have the right
to disconnect the service until the Cross Connection is corrected or eliminated.
26.
Backflow Preventers
(1)
Backflow Preventers are required in all commercial locations, as identified by the
Water & Wastewater Division including, without limitation, all photo labs, funeral
homes, car washes and industrial plants.
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(2)
Backflow Preventers shall be cleaned, maintained and tested not less than once
annually and the test results shall be provided in writing to the Water and
Wastewater Division. The cost of testing and maintenance of Backflow Preventers
shall be the responsibility of the Property Owner. Such cleaning, maintenance and
testing shall be carried out by an adequately trained plumber or a registered
apprentice working under the direction of such plumber as required under the
Ontario Trades Qualification Act.
(3)
In instances where equipment is found not to be operating correctly, the Property
Owner shall notify the Water & Wastewater Division immediately whereupon
water service to the property may be discontinued until such time as the issue is
resolved to the satisfaction of the Water & Wastewater Division.
27.
Hydrants and Valves
(1)
Except employees of the Water & Wastewater Division or others acting under
their authority, no person shall open or close any hydrants or valves associated
with City mains, or interfere with the same in any manner.
(2)
All Water Service Pipes shall be equipped with a Curb Stop Valve and curb box
on the premises, at a readily accessible location and immediately adjacent to
the Property Line. The installation shall be at the expense of the Property
Owner and comply with City standards and specifications.
(3)
With the exception of municipal fire fighters or Water & Wastewater Division
employees, no person shall remove water from any fire hydrant, without
approval in writing from the City.
(4)
Each hydrant on a private fire protection service shall be separately valved and
all such hydrants shall be in accordance with specifications approved in writing
by the City. Maintenance, including winterizing of private hydrants shall be the
responsibility of the Property Owner.
(5)
A pressure reducing valve shall be installed, at the expense of the Property
Owner immediately after the meter, in all premises that are determined by the
Water & Wastewater Division to have the water service supplied at a pressure
exceeding 550 KPa, (80 PSI).
28.
Water Booster Pumps
Property Owners experiencing low pressure, or insufficient pressure, may require
a water booster Pump, to be installed at the expense of the Property Owner.
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29.
Leaks in the System
(1)
The location of leaks shall be determined by working the Curb Stop Valve. If the
leak stops, the leak shall be determined to be on the City side. If the leak persists,
the leak shall be determined to be on the Private Property side and the
responsibility of the Property Owner.
(2)
If, in the opinion of the Water & Wastewater Division, the Curb Stop Valve is not
located at or near the Property Line the curb stop will be moved to as near as
practicable to the Property Line at the expense of the Property Owner and the
location of the leak and responsibility for repairs shall be as determined by the
Water & Wastewater Division, whose decision shall be final.
(3)
If the City investigation confirms that a leak in a service line is on the Property
Owner's side, which may or may not be causing any disturbance to the adjacent
property or neighbours, the Property Owner will be verbally notified immediately
of the leak by the Water & Wastewater Division. If no action is taken to repair the
leak within three (3) days, written notification will follow the verbal notification and
such notice shall warn the Property Owner of the potential shut-off of the water
supply. The written warning will allow an additional five (5) business days for the
Property Owner to have the repairs completed. Failure to complete the repairs
by the fifth day may result in the Water & Wastewater Division shutting off the
supply of water to the property. Any damages resulting from the water shut off
shall be the responsibility of the Property Owner.
(4)
Any circumstances relating to leaks not provided for this Section shall be dealt
with on a case by case basis, and at the discretion of the Manager.
30.
Bleeders
(1)
A Property Owner may apply for a permit when reasonably necessary to prevent
the freezing of water in the system. A discount rate for water line bleeding shall
not be permitted except by written authority by way of a permit issued by the
Water & Wastewater Division to the Property Owner. Should a properly installed
Lateral freeze, the Lateral will be thawed, if practicable, at the expense of the
City and thereafter the type or method for controlled bleeding of the line, shall be
as directed by the Water & Wastewater Division in accordance with a permit
which may be issued for such purpose.
(2)
Should a Private Service Connection freeze, the Property Owner shall be
responsible for the cost of thawing the line. The Water & Wastewater Division
may in its discretion authorize a method of controlled bleeding if it deems such
to be necessary and advisable.
(3)
Where a permit to bleed has been issued under this section, the water rate shall
be the prescribed amount set out in the Fees & Charges By-Law, for a period as
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approved by the Water & Wastewater Division, commencing as early as
November 1 of any year and ending as late as April 30 of the next year following.
(4)
In extreme circumstances, the Manager has the discretion to authorize a special
rate for approved Bleeder customers, where such rate is set out in the Fees &
Charges By-Law.
31.
Use of Water Service Dispensing Outlets
A person who obtains water from a Water Service Dispensing Outlet shall:
a) ensure that Backflow is prevented by an air gap that exists at all times or by
a Backflow Preventer authorized by a Designated Employee; and
b) comply with additional rules and requirements governing for the supply and
use of water from a Water Service Dispensing Outlet established by the
Manager.
32.
Sanitary Sewage Connections
Number of Connections
One service connection at the Property Line may be permitted for each premises.
Connecting or "Y ing" of services and / or multiple services on Private Property
are prohibited, provided that:
a) where a building occupies substantially the entire frontage of a lot and other
buildings are located in the rear of the lot, all such buildings may be serviced
from the same sewage connection provided that all of the buildings belong
to one Property Owner and such Property Owner pays the sewage rates for
all of the sewage services; and
b) Where more than one service connection was installed on or before the date
of passage of this By-law such connections may continue until such time as
the premises on which they are located are substantially or completely
reconstructed.
33.
Lot Creation
Where a property is the subject of an application by a Property Owner under the
Planning Act, for the purpose of subdividing or creating lots in any other way, and
the land has municipal sewage service available, such Property Owner is
required to service each lot individually unless such requirement is waived by the
Manager or by the authority having jurisdiction under the said Act.
34.
New Homes
New homes shall, in accordance with the O.B.C., have a sump pit, sump pump
and Backwater Valve installed. These devices shall be maintained at all times in
good working order by and at the expense of the Property Owner.
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35. Demolished Buildings
Where existing buildings have been demolished and the Property Owner
proposes to utilize the existing sewage service to service a new building, the
approval of the C.B.O. and Water & Wastewater Division shall be required. The
approval of the continued use of the existing service will be subject to inspection
by the Water & Wastewater Division to determine that it is in satisfactory condition
and will properly serve the new building.
36.
Discharge Regulations
Subject to Section 37, Domestic Users may discharge into the sewage system
from the following:
a) bathroom fixtures,
b) kitchen sinks,
c) laundry and washing machine wastes,
d) floor drains,
e) garage floor drainage (not including detached garages or carports),
f) swimming pool water discharge (above ground or in ground).
37.
Restrictions on Discharge
(1)
No person shall allow discharge from a swimming pool into a land drainage
system, or as may to come into contact with the ground, onto neighbouring
property, into a waterway or onto the banks of a waterway. Swimming pool water
discharge shall only be allowed where it is directly conveyed by means of a hose
or other apparatus to discharge directly into a sanitary sewer.
(2)
All discharge into the sewage system of wastes by a Commercial User shall first
be approved by the City.
(3)
The discharge of rainwater leaders, foundation weeping tile, sump Pumps, or
other surface or underground water collection systems to the sewage system of
the City is prohibited.
(4)
The Property Owner shall, within 10 days of a sewage service connection being
made to the premises, disconnect any septic tank, cesspool or similar private
wastewater disposal facilities, and where the private wastewater disposal
facilities no longer service any other premises, the same shall be cleaned, filled
with clean and inert sand, soil or other suitable material, or removed.
Page 17 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
(5)
Every building drain branch serving fixtures below street level that may be subject
to back flow and which was constructed after the date of passage of this By-law
shall have installed a Backwater Valve or other approved device to prevent the
flow of effluent from the City wastewater system into the premises in accordance
with OBC and such valve shall be maintained in good working order by and at
the expense of the Property Owner.
38.
Laterals
(1)
The sewage service Lateral from a building to the City's sewage main shall be
connected to the building at an elevation below the foundation footings where
existing grade will permit. No building sewage service shall be laid parallel to and
within one (1) meter of any bearing wall. The piping shall be laid at sufficient
depth to afford protection from frost, at uniform grade and in a straight alignment,
wherever possible. Where an elbow is required, only 45 degree or 22½ degree
long sweep or "street" bends or elbows shall be used.
(2)
The details of the installation of the sewage service shall conform to the Standard
Connection Details for this purpose (see Appendix A: A-1, A-3 or A-4) and to any
additional or alternative requirements of the Water & Wastewater Division.
(3)
For gravity sewage service, a clean-out shall be installed by the Property Owner
in accordance with the O.B.C.
(4)
A main building inspection clean-out shall be located just inside the foundation
wall, and as approved by the Water & Wastewater Division. The main building
inspection clean-out shall be fitted with a riser pipe of the same diameter and
material as the sewage service pipe and shall rise to the top of the basement
floor, such that the cap is flush with the floor, yet accessible for removal.
39.
The size of the wastewater service Lateral shall be in accordance with the
requirements of the O.B.C., MOECC and good engineering practice. The
minimum diameter for the sanitary connection piping shall be 100 mm.
40.
Where the sewage main and the sewage service Lateral thereto are not deep
enough to permit a gravity connection at the depth or proposed depth of the
basement construction, or the property is required to be serviced by a sewage
pumping system, then the Property Owner shall install an Effluent Pump at the
Property Owner's own cost.
41.
Non-Municipal Sewage
The Sewage Treatment Plant is designed to accept only municipal sewage. The
plant does not allow any discharge of sewage other than that from the City's
Sewage Collection System. Notwithstanding the foregoing, the Manager, upon
receipt of such tests and information as he or she may require, may permit the
discharge of other sewage into the System, in which case a fee shall be payable
Page 18 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
by the Applicant at the rate of $10.00 per 1000 litres of discharge or at such
higher rate as may be set in the Fees & Charges By-Law from time to time
42.
Grinder Pumps
(1)
Grinder Pump Ownership
All Grinder Pumps on private property, whether Commercial or Domestic, are the
property of the Property Owner, and except as herein specifically provided, the
Property Owner is responsible for the cost of installation.
(2)
Commercial Properties
Except as provided in Subsection (7) of this Section, low pressure Grinder Pumps
servicing Commercial Properties are not maintained by the City. All costs
associated with low pressure sewage systems servicing Commercial Properties
shall be borne by the Property Owner.
(3)
Domestic Properties
Only external Grinder Pumps associated with residential low pressure systems
are permitted. The normal maintenance costs of such systems shall be borne by
the City which shall not include maintenance required due to misuse. Pumps,
whether Grinder or Effluent, connected to a gravity collection system are not
maintained by the City and all costs associated with such systems shall be borne
by the Property Owner.
(4)
Warning Systems
Property owners shall ensure that each Grinder Pump is equipped with a warning
light or audible alarm, or both, to warn of any failure in the Pump or its control
systems.
(5)
Pump Failure
Every Property Owner, immediately upon becoming aware of a Grinder Pump
failure or loss of electrical power, shut off all sources of water which drain into
the Grinder Pump, and ensure that no further discharge is made into the sewage
system until the Pump has been repaired or electricity has been restored.
(6)
The Property Owner of premises on which a Grinder Pump is located shall notify
the Water & Wastewater Department immediately upon becoming aware of a
Grinder Pump failure.
(7)
City Maintenance
Notwithstanding, Subsection (2) of this Section, the City may in its discretion
provide maintenance, including replacement Grinder Pumps, to City approved
low pressure systems within the municipal limits of the City, provided that:
i) the Property Owner of the premises has advised the City of a Grinder
Pump failure; has requested the City to repair same, and has signed an
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authorization and indemnity form to be approved by the Water &
Wastewater Division, substantially in the form of Schedule C hereto; and
ii) the Property Owner shall reimburse the City for repairs necessary to
complete any work which may be ancillary to the Grinder Pump repairs
and therefore not the responsibility of the City; and the Property Owner
shall to reimburse the City for any repairs from negligent use or misuse
of the Grinder Pump, including the discharge of any improper material
into the sewage system; and
iii) the Property Owner arranges to have a person present at the premises
to permit the City access to the premises as may be required to effect
the repair.
(8)
If a Grinder Pump maintenance issue is reported after normal hours, Division
staff may, but are not obligated to, respond to the service call to evaluate the
problem, but unless otherwise directed by the Manager, all maintenance work
will be done after 8:00 a.m. the next normal business day. In such situations the
users may be advised to monitor the problem and use less water to the extent
necessary to prevent any overflow or spill.
(9)
Notwithstanding any other provision of this By-law, the City shall not be
responsible for:
i) electrical charges for the operation of any Grinder Pump or any heating
systems related thereto;
ii) The operation, cleaning, maintenance, repair or replacement of the
electrical system, including all electrical works from the Property
Owner's house to the Grinder Pump canister (basin) except for the
electrical control panel supplied with the Grinder Pump, any alarm
systems associated with the Grinder Pump and the wiring system inside
the canister;
iii) the operation, cleaning, maintenance, repair and replacement of piping
and plumbing from property owner's house to the Grinder Pump canister
and the service line from the canister to the sewage system;
iv) any maintenance issue inside the Grinder Pump canister due to disposal
of deleterious materials such as, but not limited to, grease, abrasive
materials or sand.
(10)
Additional Owner Responsibility
The Property Owner of a premises on which a Grinder Pump is located shall be
responsible in the event of a discharge of wastewater into the environment, for
any cleanup costs, and any necessary notification to the Ministry of the
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Environment & Climate Change's Spills Action Centre, and for compliance with
any Ministry requirements.
(11)
The Property Owner of a premises on which a Grinder Pump is located shall be
responsible for the costs of any restoration of landscaping, shrubs, trees, grass
and other improvements to property which may be damaged by the City or its
Agent or employees in the course of Grinder pump maintenance, repairs, or
replacements.
43.
Food Related Oil and Grease Interceptors
(1)
Every Property Owner or operator of a restaurant or other Commercial User or
institutional premises where food is cooked, processed or prepared and
connected directly or indirectly to the City sewage system, shall take all
necessary measures to ensure that oil and grease are prevented from entering
the sewage system.
(2)
The Property Owner or operator of premises described as set in Subsection (1)
of this Subsection shall install, operate and properly maintain an oil and grease
interceptor in any piping system at the premises that connects directly or
indirectly to the sewage system.
(3)
The Water & Wastewater Division may enter and inspect any premises
containing oil and grease interceptors at reasonable times.
44.
Lateral Maintenance and Repair
(1)
The Property Owner is responsible for maintenance of the Lateral from building
to the City Sanitary Sewer Main, as shown in Appendix A: A-3. This includes
both the portion on Private Property and the Non-Private Property portion up to
the main.
(2)
Whenever failure or blockage of any sanitary line occurs, the City crews may
respond only to check the City's sanitary main to determine if it is clear and
flowing. If the sanitary main is found to be clear, it is the responsibility of the
Property Owner to make an arrangement for cleaning and maintenance of the
sanitary service.
(3)
Subject to payment of applicable service charges, in accordance the Fees &
Charges By-Law, the City may provide available services such as inspection,
sanitary rodding, sanitary steaming and camera work for the sanitary service
connected to the sanitary main.
45.
Exceptions
Notwithstanding that the Property Owner is responsible for maintaining and
repairing the sanitary service from the building to the sanitary main:
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i) Technical Problems:
The City may, if approved by the Manager, take responsibility for repairs to
any sanitary sewage service for the section from the approximate Property
Line to the sanitary sewage main that requires excavation due to shifting,
formation of a sag, broken pipes, cracks, or collapse in the sanitary sewage
line; and
ii) Sidewalks or paved roadways:
If a Lateral repair is required under a public sidewalk or under a paved
public roadway (lane or street) the City may, if approved by the Manager,
undertake the repair of that portion of the Lateral, at its cost;
provided that where such repairs are necessitated by the unauthorized act or
negligence of any person, the costs of the repairs are payable by such person
to the City.
PART V - SEASONAL WATER AND SEWAGE SYSTEMS
46.
Except as otherwise provided in this Part, the construction, use, operation, and
maintenance for seasonal water and sewage systems shall be in accordance
with the general provisions of this By-Law.
47.
For conditions where the general provisions of this By-law are deemed by the
Water & Wastewater Division not to be possible or practical, the City may deviate
from such general provisions to the extent determined by the Water &
Wastewater Division.
48.
Annual Activation of Seasonal Water & Sewage Service
The objective, subject to manpower availability, weather conditions and other
prevailing circumstances, is that the seasonal water and sewage systems are
to be made fully operational annually. The exact date the systems become
operational will vary from year to year, but the general objective is that this will
be on or before the May long weekend.
49.
All summer service users, including, without limitation, Coney Island residents,
shall pay the applicable service charge for each water turn on and water turn off
and related services.
50.
Annual Termination of Seasonal Water & Sewage Service
The date for termination of seasonal water and wastewater service shall,
normally be October 1st. This date may be extended on a "day to day" basis
and the decision shall be dictated by manpower availability, weather conditions
and other prevailing circumstances provided that, regardless of warm weather
conditions, the operation of all seasonal systems shall be terminated no later
than the first Tuesday following Thanksgiving Day.
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51.
City of Kenora Services
The City services under this Part include only the following:
a) charge and flush main lines during activation in spring;
b) shut off and drain main lines in the fall;
c) shut down lift stations and blow out the sanitary main;
d) repair leaks on main lines, maintain water meters and fire hydrants;
e) removal and draining of water meters when terminating service in the fall;
f) reconnect and reseal meter prior to activation in the spring; and
g) monthly meter readings in summer months and determining if the water
meter is in working order.
52.
Seasonal Service Customer Responsibilities
The Property Owner responsibilities under this Part include, without limitation,
the following:
a) maintenance and repairs on Laterals from main to residence;
b) ensuring no branch lines originate before water meter;
c) reporting water leaks, tampering with water meters or hydrants;
d) winterizing sanitary service lines (if applicable);
e) contacting City Hall Customer Service Department for activation and
termination dates;
f) draining of Lateral line from main to residence;
g) payment of charges for the monthly metered water consumption and
applicable sewer and water service fees (based on a 5/8" meter) as per the
General Tariff of Fees and Charges, from the day the seasonal service is
activated by the City until the service is terminated by the City;
h) If a consumer requests that the service be terminated prior to the scheduled
seasonal termination date, a turn off service charge is applicable in
accordance with the Fees & Charges By-Law. This service termination shall
be performed only by City staff and the Consumer shall contact the City to
request such termination. Any self-discontinuation of services will not be
eligible for billing termination.
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53.
No person shall, without authority from the City and compliance with this By-law
connect to the City water system, or sewage system.
54.
No person shall by-pass a water meter.
55.
Coney Island - Low Pressure Wastewater System (Grinder Pump)
(1)
The Coney Island Property Owner shall pay a one-time connection fee per
service to the City in accordance with the Fees & Charges By-Law.
(2)
Prior to connection the Property Owner shall have obtained a Private Service
Connection Permit from the Water & Wastewater Division.
(3)
The Property Owner assumes all responsibility for the connection and
installation for the Low Pressure Sewage Lateral Service and all associated
costs.
(4)
Customer materials and procedures shall be in accordance with Appendix A: A-
5, and as follows:
a) Cut off end cap and use compression male adaptor with stainless steel
insert inside polyethylene (PE) pipe.
b) Install a 38 mm good quality threaded ball valve, 38 mm close nipple, a
good quality brass check valve (threaded) and a compression male adaptor
that comes with a stainless steel insert.
c) All piping to be used to connect to the low pressure Grinder Pump tank
shall be PE Series 100.
d) The low pressure Grinder Pump tank may be constructed from concrete,
polyethylene or fiberglass, with a minimum size of 750 mm by 1.5 m in
height and with a lockable cover.
e) The Grinder Pump shall be capable of 30 m head.
f)
An alarm system is required for the Grinder Pump, either audible or visual
(flashing light), which shall be installed in a clearly visible area.
g) Existing septic or holding tanks shall not be used as a pumping chamber.
56.
Winterizing
Prior to the system being shut-down and de-activated, the Property Owner shall
pump out the Grinder Pump station and add an adequate quantity of RV
antifreeze to the Grinder Pump station and sanitary line, approximately 35 litres
per 30 metres. The Grinder Pump shall then be started in order to pump the
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antifreeze into the sanitary line so that the antifreeze is protecting the check valve
area as well as within the Grinder Pump station.
PART VI - WATER METERS
57.
(1) All water supplied by the City to any other person through the City municipal water
system shall be metered.
(2) In every building comprised of or containing one or more dwelling units an
individual meter shall be installed for every dwelling unit except for an apartment
building having less than four (4) apartment dwelling units, in which case the
building may be serviced by a single meter.
(3) In the case of condominium buildings and apartment buildings, an additional meter
may be installed solely for servicing areas and facilities external to the dwelling
units referred to in Subsection (1) of this section.
(4) Subsection (1) of this Section does not apply to require meters for individual
dwelling units in condominium buildings and apartment buildings which are
serviced by a single meter as at the date of passage of this By-law.
(5) (a)In respect of every dwelling unit, whether individually metered or situate in a
building lawfully serviced by a single meter as provided herein, in addition to the
metered rate of water, the Customer shall pay the fixed water service rate and the
fixed sewer service rate as described in the General Tariff of Fees and Charges By-
law.
(b)Clause (a) shall not apply to an apartment building having less than four (4)
apartment dwelling units, in which case a single fixed water service charge and a
single fixed sewer charge for the entire building shall be paid.
(6) Notwithstanding Subsection (5) of this Section, in the case of an apartment building
having four (4) or more dwelling units and serviced by a single meter as at the date
of passage of this By-law, the fixed water service rate and the fixed sewer service
rate payable by the Property Owner in respect of the dwelling units shall be phased
in by annual increases over five (5) years, so that 20% of the rate paid in the one
year period from the date of passage hereof, 40% in the second year, 60% in the
third year, 80% the fourth year and 100% in the fifth year and thereafter.
(7) Nothing in this Subsection prevents the Property Owner in respect of a
condominium building or an apartment building which is exempt from the
requirement for separate meters for individual dwelling units, from voluntarily
applying for and installing such separate meters in accordance with all applicable
provisions hereof.
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58.
No person shall tamper with or alter a Meter.
59.
All Meters, 50 mm and under, shall be supplied by the City on payment of any
applicable fee as provided in the Fees & charges By-law and installed by the
Property Owner in accordance with the directions of the Water & Wastewater
Division and the provisions hereof.
60.
If a Meter fails to register, the Property Owner shall be charged for the average
consumption for the pertinent period as determined by the Water and
Wastewater Division.
61.
All water passing through a Meter shall be charged for, whether used or wasted.
62.
A Meter may be removed and tested by the City upon the written request of the
Property Owner. If it is found to register correctly or not in excess of five per cent
in favour of the City, the expense of removing and testing of the Meter shall be
paid by the Property Owner.
63.
If a Meter, when tested, is found to register in excess of five per cent in favour of
the City, a refund will be made to the Property Owner of an amount equal to such
excess percentage of the water rates paid for the three months prior to the testing
of the Meter, provided, however, that no reduction shall be made which will
reduce the water rates for the such period below the applicable minimum water
rates.
64.
In dealing with Meter issues, the City will first determine if the water Meter was
properly read. If the investigation of the Meter and Meter records establishes that
the Meter was misread or that there was a failure of the equipment, a new bill will
be issued using the previous year's consumption for that location for the period
in question. There will be no penalty assessed in the event the adjustment
procedure delays payment past the penalty date.
65.
If an investigation of the Meter and the Meter record establishes the Meter was
properly read and that there was no failure of the equipment, the bill will remain
valid and payable.
66.
Property Owners questioning the accuracy of the Meter shall pay the account in
question and request that the Meter be tested.
67.
If an adjustment to the Property Owner's bill is warranted, the amount of the bill
will be determined using the previous year's consumption for that period unless
the Manager determines that the amount should be determined in an alternate
way.
68.
All Meters in excess of 50 mm shall be supplied and installed by the Property
Owner. The meter shall meet or exceed City standards and specifications. Upon
Page 26 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
installation of such Meter, ownership of the Meter shall be deemed to have been
transferred to the City and shall be maintained by the City thereafter.
69.
Where the Division determines that a Meter is to be replaced, such shall be done
at the City's expense unless the City determines that damage to the Meter was
caused by the willful act or negligence of the Property Owner or occupants of the
premises, in which case, the cost of the new Meter and of the installation shall
be a charge to the Property Owner.
70.
Meters shall be installed in an easily accessible location, having adequate head
room, and located immediately adjacent to the point at which the service pipe
enters the premises (see Appendix A: A-7).
71.
On reasonable notice of its intention to do so, the City may shut off or restrict the
supply of water to a property if the City requires access to the property to replace,
repair or inspect a Meter.
72.
Rental units in a premises may have separate registered Meters for each such
unit, provided such installations are made above ground and each Meter is
plumbed so that the supply of water to that Meter may be shut off without
negatively impacting the supply of water to the other Meters. All costs associated
with such multiple meter installations shall be borne by the Property Owner.
PART VI - WATER RESTRICTIONS
73.
The City may, upon reasonable notice personally delivered or sent by ordinary
mail to the Property Owners affected, or by notice published in a newspaper
having circulation in the City, restrict or prohibit the consumption of water at
certain times, on certain dates or for certain purposes as is deemed necessary
and the City is not liable for any loss or damages caused by such reduction.
.
74.
No person shall use water supplied by the City water system except in
accordance with any such restrictions.
75.
Any person who fails to comply with water restrictions, shall, where reasonable
notice has been given as required by the Municipal Act, be subject to having such
person's water supply shut off, and such supply shall not be turned on until
arrangements satisfactory to the City have been made to ensure that the
restrictions are complied with.
PART VII - RATES AND BILLING ADJUSTMENTS
76.
Rates
(1)
Every Property Owner and Customer shall pay the rates, fees and charges as set
out in Fees & Charges By-Law for applications, permits, consumption of water,
and water and wastewater service calls, and such other services, matters and
Page 27 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
things as may be provided for herein. Where adequate water and sewage service
currently exists, but no connection to the water and sewer has occurred, Property
Owners wishing to connect to these services shall pay a frontage fee, the frontage
fee shall be determined by the Manager, based on relevant costs to the City.
(2)
Every Customer shall pay to the City, on or before the due date shown on the
City's account, the full amount of the rates and charges shown thereon. If the full
amount is not paid on the due date, interest will be payable in accordance with
the City's Fees & Charges By-law.
77.
Billing Adjustment Process
(1)
The need to adjust a water and wastewater account may arise through facility
malfunction or evidence that the charges are in error.
(2)
To apply for an adjustment relating to suspected leak, the leak must not be
readily evident (such as leaks that are under concrete, within walls, or under
floors) or the leak must occur while occupants are away from the premises. This
may be determined from hydro records or such other evidence as the Water &
Wastewater Division deems appropriate.
(3)
Adjustments on water and sewage bills will not be made in the following
circumstances:
a) premises left abandoned, or maintained without reasonable care of the
plumbing system, including winterization or where steps are not taken to
prevent leaks or the waste of water in any other manner including, without
limitation the running of water from or in unattended fixtures;
b) More than one occurrence per calendar year;
c) Filling of swimming pools, hot tubs, cisterns, storage tanks;
d) Leak not repaired within 10 calendar days after notification by the City of a
possible leak;
e) Request for adjustment was made more than (90) days from the billing date.
(4)
The City shall be under no obligation to extend the discount or due date or the
time for paying any bills because the Customer disputes the amount of the bill.
(5)
All requests for billing adjustments must be received in writing at the Customer
Service office at City Hall during regular business hours.
(6)
The Manager, or his or her delegate, shall file a written report of the Property
Owner's request for an adjustment and the action of the staff regarding the
matter.
Page 28 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
(7)
All records of billing adjustments shall be kept as required by the City's document
retention policies.
(8)
In the absence of specific rules or policies, the disposition of billing adjustments
shall be made by the Manager, or his or her delegate.
(9)
Billing adjustments as provided in Subsections (1) to (8) of this Section are
applicable to Domestic Users only.
(10)
Adjustments may be made to Commercial Users' bills but shall be at the sole
discretion of the Manager if deemed justified in the individual circumstances.
(11)
Adjustments shall be made by using the previous year's consumption for the
timeframe in question unless the Manager determines otherwise.
(12)
Any interest accruing on the Customer's account during the period while the
adjustment process is proceeding, is the sole responsibility of the Customer and
shall be paid in accordance with City policies.
(13)
All water and sewage adjustment requests shall be in writing using the "Water /
Wastewater Adjustment Request Form"
PART VIII - OFFENCES AND PENALTIES
78.
Offences
Any person who contravenes any of the provisions of this by-law is guilty of an
offence and upon conviction, is liable to a fine or other penalty as provided for in
the Provincial Offences Act.
PART IX - REPEAL AND EFFECTIVE DATE
79.
Repeal
By-law 78-2017 and all amendments thereto and consolidations thereof are
repealed.
80.
All permits issued pursuant to said By-law 78-2017, shall be deemed to be issued
under this by-law for and during the period for which they were issued.
81.
The repeal of By-law 78-2017, shall not affect the collection of any amount
accrued thereunder or any prosecution for an offence committed against the
provisions thereof or the imposition of any penalty in respect of offences
thereunder.
Page 29 - Bylaw # 70- 2018 Regulate Water and Wastewater Systems
82.
Effective Date
This by-law shall take effect and come into force on the final passage hereof.
By-law read a First and Second Time this 22nd day of May, 2018
By-law read a Third and Final Time this 22nd day of May, 2018
The Corporation of the City of Kenora:-
____________________________________
David S. Canfield, Mayor
____________________________________
Heather Kasprick, City Clerk
The Corporation of the City of Kenora
By-Law Number 70 - 2018
A By-law to regulate the Municipal Water Supply and the Provision of
Sanitary Sewage Services in the City of Kenora
INDEX
Page
PART I - DEFINITIONS, INTERPRETATION AND APPLICATION ............................................... 1
1.
Definitions ..................................................................................................................................... 1
2.
Interpretation ................................................................................................................................ 4
3.
Application ..................................................................................................................................... 5
PART II - ADMINISTRATION ............................................................................................................... 5
5.
Manager of Operations & Infrastructure Division ....................................................................... 5
6.
CAO ................................................................................................................................................ 5
7.
Designated Employees .................................................................................................................. 6
8.
References to Water and Wastewater Division/Designated Employees .................................... 6
PART III - ENTRY ON PROPERTY, SHUT-OFF OF SUPPLY AND INSPECTIONS ................. 6
9.
Entry on Property .......................................................................................................................... 6
10.
Shutting off Supply .................................................................................................................... 7
(1)
Overdue Accounts .................................................................................................................. 7
(3)
Other Reasons for Shut-off..................................................................................................... 8
11.
Inspection Powers ..................................................................................................................... 9
PART IV - GENERAL REGULATIONS ............................................................................................... 9
17.
Health Hazards ........................................................................................................................ 10
18.
Permits ..................................................................................................................................... 10
19.
Application for a Water Supply Permit: ............................................................................... 10
20.
Application for a Meter Permit: ........................................................................................... 10
21.
Permit Fees ........................................................................................................................... 10
23.
All Connections - Water & Sewage ........................................................................................ 11
24.
Water Connections .................................................................................................................. 11
25.
Cross Connections (see Appendix A: A-6) ............................................................................... 12
26.
Backflow Preventers ............................................................................................................... 12
27.
Hydrants and Valves ................................................................................................................ 13
28.
Water Booster Pumps ............................................................................................................. 13
29.
Leaks in the System ................................................................................................................. 14
30.
Bleeders ................................................................................................................................... 14
31.
Use of Water Service Dispensing Outlets ............................................................................... 15
32.
Sanitary Sewage Connections ................................................................................................. 15
33.
Number of Connections ....................................................................................................... 15
34.
Lot Creation .......................................................................................................................... 15
35.
New Homes .......................................................................................................................... 15
36.
Discharge Regulations .......................................................................................................... 16
37.
Restrictions on Discharge ..................................................................................................... 16
38.
Laterals ..................................................................................................................................... 17
41.
Non-Municipal Sewage......................................................................................................... 17
42.
Grinder Pumps ......................................................................................................................... 18
(1)
Pump Ownership .................................................................................................................. 18
(2)
Commercial Properties ......................................................................................................... 18
(3)
Domestic Properties ............................................................................................................. 18
(4)
Warning Systems .................................................................................................................. 18
(5)
Pump Failure......................................................................................................................... 18
(7)
City Maintenance ................................................................................................................. 18
(10)
Additional Owner Responsibility .......................................................................................... 19
43.
Food Related Oil and Grease Interceptors ............................................................................. 20
44.
Lateral Maintenance and Repair ............................................................................................ 20
45.
Exceptions ............................................................................................................................ 20
PART V - SEASONAL WATER AND SEWAGE SYSTEMS ......................................................... 21
48.
Annual Activation of Seasonal Water & Sewage Service ..................................................... 21
50.
Annual Termination of Seasonal Water & Sewage Service .................................................. 21
51.
City of Kenora Services ......................................................................................................... 22
52.
Seasonal Service Customer Responsibilities ........................................................................ 22
55.
Coney Island - Low Pressure Wastewater System (Grinder Pump) ........................................ 23
56.
Winterizing ........................................................................................................................... 23
PART VI - WATER METERS ............................................................................................................. 24
PART VI - WATER RESTRICTIONS ............................................................................................................ 26
PART VII - RATES AND BILLING ADJUSTMENTS ....................................................................... 26
76.
Rates ........................................................................................................................................ 26
77.
Billing Adjustment Process...................................................................................................... 27
PART VIII - OFFENCES AND PENALTIES ..................................................................................... 28
78.
Offences ................................................................................................................................... 28
PART IX - REPEAL AND EFFECTIVE DATE ................................................................................. 28
79.
Repeal ...................................................................................................................................... 28
82.
Effective Date .......................................................................................................................... 29