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Snapshot 75bff9ea8e23 · verified 2026-06-10 ·
original document ·
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unofficial consolidation, the official version is held by the municipal clerk.
# Strategic Plan
The 2023-2027 City of Niagara Falls Strategic Plan serves as a map to guide the City to the end of the council term. The plan comprises three pillars, each with objectives that further define the Council's strategic direction during this term.
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## The strategic pillars include:
* Sustainability (Financial, Environmental and Social)
* Customer Service
* Economic Diversity and Growth
Staff will continuously monitor and provide updates on the action plans and accomplishments of the Strategic Plan.
You can flip through the 2023-2027 City of Niagara Falls Strategic Plan or view the accessible document.
## Our progress
Staff will continuously monitor and provide updates on the action plans and Strategic Plan accomplishments. Please view the plan sections below for updated information on the key accomplishments, next milestones, and completion status of the actions so far.

Strategic Plan Highlights: From Vision to Results

Strategic Plan - Customer Service

Strategic Plan - Economic Diversification & Growth

Strategic Plan - Environmental Sustainability

Strategic Plan - Financial Sustainability

Strategic Plan - Social Sustainability
Contact Us
**City of Niagara Falls**
4310 Queen Street
P.O. Box 1023
Niagara Falls, ON L2E 6X5
Canada
905-356-7521
[email protected]