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# Accessibility
The Township is committed to providing inclusive and accessible communities and continues to implement the legislated requirements set out in the Accessibility for Ontarians with Disabilities Act (AODA). Accessibility standards contained within the AODA focus on five key areas:
* Accessible Customer Service
* Accessible Information and Communication
* Design of Public Spaces
* Employment Accessibility
* Accessible Transportation
Under the AODA, municipalities are required to establish, implement, maintain and document a multi-year accessibility plan, as well as an accessibility policy. Under the Customer Service Standard, the Township must establish a policy on providing accessible customer service to people with disabilities.
Statement of Organizational Commitment
The Township of North Dumfries is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the *Accessibility for Ontarians with Disabilities Act* and Ontario's accessibility laws.
Annual Accessibility Status Reports
* 2025 Annual Accessibility Status Report
* 2024 Annual Accessibility Status Report
* 2023 Annual Accessibility Status Report
* 2022 Annual Accessibility Status Report
* 2021 Annual Accessibility Status Report
* 2020 Annual Accessibility Status Report
* 2019 Annual Accessibility Status Report
* 2018 Annual Accessibility Status Report
* 2017 Annual Accessibility Status Report
Accessibility Compliance Reports
The Township files reports with the Ministry for Seniors and Accessibility. The Township is required under the Accessibility for Ontarians with Disabilities Act to make completed accessibility reports available to the public. Please contact the Clerks Office to access these reports.
Alternate Formats and Communication Support
The Township is committed to providing residents with communication support and alternate format of documents upon request. Please contact the Township for more information, or to make a request.
We want to hear from you! Help us to identify barriers, or make recommendations on how we can improve Township programs, services and facilities. Please contact the Township with any feedback.
Contact Us
**Township of North Dumfries**
106 Earl Thompson Road,
3rd Floor, Ayr, Ontario
N0B 1E0
Mailing Address: P.O. Box
1060 Ayr, Ontario N0B 1E0
Telephone: 519-632-8800
Fax: 519-632-8700
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