Waste Management Master Plan

Peterborough, Ontario

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Cambium Environmental Inc. P.O. Box 325, 52 Hunter Street East, Peterborough, Ontario, K9H 1G5 Telephone: (705) 742.7900 (866) 217.7900 Facsimile: (705) 742.7907 www.cambium-env.com NOTE: The practice of this Company in issuing reports of this nature is to require the recipient not to publish the report or any part thereof without the written consent of Cambium Environmental Inc. WASTE MANAGEMENT MASTER PLAN CITY OF PETERBOROUGH Cambium Reference No.: 1965-001 November 12, 2012 Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page i QUALIFICATIONS AND LIMITATIONS Limited Warranty In performing work on behalf of a client, Cambium Environmental relies on its client to provide instructions on the scope of its retainer and, on that basis, Cambium Environmental determines the precise nature of the work to be performed. 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Cambium Environmental specifically disclaims any liability or responsibility to any such party for any loss, damage, expense, fine, penalty or other such thing which may arise or result from the use of any information, recommendation or other matter arising from the services, work or reports provided by Cambium Environmental. Limitation of Liability Cambium Environmental is not responsible for any lost revenues, lost profits, cost of capital, or any special, indirect, consequential or punitive damages suffered by the client or any other party in reliance on any Cambium Environmental work or report. Cambium Environmental's total liability and responsibility to the client or any other person for any and all losses, costs, expenses, damages, claims, causes of action or other liability whatsoever which do or may result or arise from or be in relation to Cambium Environmental's services, work (or failure to perform services or work) or reports shall be limited to the invoiced charges for the work performed by Cambium Environmental. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page ii EXECUTIVE SUMMARY The City of Peterborough, like all Ontario municipalities, is responsible for the collection, processing and disposal of the residential wastes generated within its boundaries. It has performed this service effectively over the years, expanding its mandate from 100% disposal prior to the late-1980's, to that of providing diverse municipal programming which encourages its residents to divert as much waste from landfill as possible. Peterborough has enjoyed an excellent reputation amongst its municipal waste management peers for the past 20 years, showing initiative and progressive thinking in waste diversion initiatives, the result of which has been a residential diversion rate of 50% and greater over the past ten years. Peterborough's last Waste Management Master Plan (WMMP) was completed in 1993. It was a joint Plan for both the City and the County, which provided a 25-year planning tool for the Region. Many of the systems and recommendations from that WMMP have been successfully incorporated over the past 20 years. The diversion programs implemented over those years have matured to the point where little further increases in diversion rates are being realized today. Now was felt to be the right time for a new WMMP. Many new opportunities and technologies in the waste management field have emerged during the intervening decades. This WMMP considers these opportunities and identifies where the City could feasibly incorporate them into its programs to achieve substantially greater diversion from landfill. This WMMP looks primarily at diversion of solid waste from residential sources, as this is the area the City has the most direct control over. However, the Industrial, Commercial and Institutional sectors are highlighted as areas of great potential which cannot and should not be ignored. Options for disposal/processing of the wastes still remaining after diversion are briefly outlined; however, it is not within the scope of this WMMP to make recommendations on disposal. With an eye to the stated goals of increasing diversion, minimizing waste generation, and remaining fiscally responsible, this WMMP contains a number of key recommendations for the City's Waste Management Division to consider as it charts its course for the next 20 years. Ambitious targets have been set so that our dependence upon landfilling or other means of disposal may be minimized. Given the changeable nature of the waste industry and the broad expanse of time it incorporates, the Plan should be viewed as a living document and reviewed regularly to ensure its continued relevancy to the municipality's social, environmental, legislative and financial state dictates. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page iii TABLE OF CONTENTS 1.0 INTRODUCTION ...................................................................................................................................... 1 1.1 BACKGROUND ....................................................................................................................................... 1 1.2 PLANNING AND CONSULTATION PROCESS OVERVIEW ................................................................. 4 1.3 ROLES AND RESPONSIBILITIES .......................................................................................................... 5 1.4 GOALS AND OBJECTIVES OF THE PLAN ............................................................................................ 7 1.5 PROBLEMS/OPPORTUNITIES ............................................................................................................. 11 2.0 RELEVANT LEGISLATION .................................................................................................................. 12 2.1 FEDERAL LEGISLATION ...................................................................................................................... 12 2.2 PROVINCIAL LEGISLATION ................................................................................................................. 12 3.0 REVIEW OF CURRENT WASTE MANAGEMENT SYSTEM ............................................................... 14 3.1 SYSTEM OVERVIEW ............................................................................................................................ 14 3.2 WASTE MANAGEMENT SYSTEM COSTS .......................................................................................... 16 3.2.1 Diversion Program Costs ....................................................................................................................... 17 3.2.2 Garbage Collection and Disposal Costs ................................................................................................ 17 3.2.3 Promotion and Education Costs ............................................................................................................ 18 3.3 CITY/COUNTY PARTNERSHIPS .......................................................................................................... 18 3.4 WASTE AUDIT/MONITORING .............................................................................................................. 18 3.5 WASTE STREAMS ................................................................................................................................ 19 3.5.1 Diversion ................................................................................................................................................ 19 3.5.1.1 Residential Blue Box ......................................................................................................................... 19 3.5.1.2 Organic Waste ................................................................................................................................... 20 3.5.1.2.1 Leaf and Yard Waste Diversion ........................................................................................................ 20 3.5.1.2.2 Source SepArated Organics Diversion ............................................................................................. 21 3.5.1.2.3 Backyard Composter Diversion ......................................................................................................... 21 3.5.1.3 Municipal Hazardous Waste ............................................................................................................. 21 3.5.1.4 Waste Electronic and Electrical Equipment ...................................................................................... 21 3.5.1.5 Other Diversion ................................................................................................................................. 22 3.5.2 Disposal ................................................................................................................................................. 22 4.0 OPPORTUNITIES FOR INCREASING DIVERSION ............................................................................ 24 4.1 DIVERSION OPPORTUNITY ANALYSIS ............................................................................................. 24 5.0 OVERVIEW AND EVALUATION OF WASTE MANAGEMENT PLAN COMPONENTS ..................... 28 5.1 EVALUATION METHODOLOGY ........................................................................................................... 28 5.2 COMMUNITY INVOLVEMENT .............................................................................................................. 29 Waste Management Master Plan City of Peterborough Ref. 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Page iv 5.2.1 Public Information Centre ...................................................................................................................... 29 5.2.2 Online Survey ......................................................................................................................................... 30 5.3 EVALUATION OF DIVERSION OPTIONS ............................................................................................ 32 5.3.1 Promotion and Education (P&E) ............................................................................................................ 32 5.3.1.1 Enhanced P&E - General ................................................................................................................. 34 5.3.1.2 Enhanced P&E - Large Future Campaigns ...................................................................................... 34 5.3.1.3 Staff Training ..................................................................................................................................... 36 5.3.2 Enhancement of Diversion Programs .................................................................................................... 37 5.3.2.1 Establish New and Enhance Existing markets .................................................................................. 38 5.3.2.2 Waste Exchange/Reuse Centre ........................................................................................................ 41 5.3.2.3 SSO Collection .................................................................................................................................. 42 5.3.2.4 Public Space Recycling ..................................................................................................................... 45 5.3.3 System Optimization .............................................................................................................................. 46 5.3.3.1 Pick-Up Frequency and Collection Optimization ............................................................................... 47 5.3.3.2 Regular Waste Audits ........................................................................................................................ 47 5.3.4 Multi-Residential Recycling and Diversion ............................................................................................. 48 5.3.5 Policy and Enforcement ......................................................................................................................... 50 5.3.6 IC&I Waste Recycling and Diversion ..................................................................................................... 53 5.3.7 Anticipated Diversion and Associated Costs ......................................................................................... 56 5.4 DISCUSSION OF WASTE DISPOSAL OPTIONS ................................................................................ 57 6.0 WASTE MANAGEMENT PLAN IMPLEMENTATION .......................................................................... 59 6.1 MONITORING AND IMPLEMENTATION SCHEDULE ......................................................................... 60 6.2 COMMUNITY ENGAGEMENT .............................................................................................................. 60 6.2.1 Influence and Inform .............................................................................................................................. 61 6.2.2 Consult and Involve ............................................................................................................................... 61 6.2.3 Partner and Collaborate ......................................................................................................................... 61 6.2.4 Empower ................................................................................................................................................ 62 6.3 GREEN ECONOMIC DEVELOPMENT ................................................................................................. 62 6.3.1 Job Creation ........................................................................................................................................... 63 6.3.2 Financial Recovery From Diversion ....................................................................................................... 63 6.3.3 Energy Production.................................................................................................................................. 63 6.4 MEASURING SUCCESS ....................................................................................................................... 64 6.5 FUNDING PROGRAMS ......................................................................................................................... 64 7.0 KEY RECOMMENDATIONS ................................................................................................................. 66 7.1 DIVERSION ........................................................................................................................................... 66 Waste Management Master Plan City of Peterborough Ref. 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Page v 7.2 DISPOSAL ............................................................................................................................................. 68 8.0 CLOSING ............................................................................................................................................... 69 In order following Conclusions and Recommendations REFERENCES GLOSSARY OF TERMS ABBREVIATIONS LIST OF EMBEDDED FIGURES Figure 1 Regional Location Plan .................................................................................................................... 3 Figure 2 Provincial Facilities Location Plan .................................................................................................. 44 LIST OF EMBEDDED TABLES Table 1 City of Peterborough Waste Composition (2010) .......................................................................... 15 Table 2 2010 Waste Disposed for the Medium Urban Municipal Grouping ................................................ 23 Table 3 Residential Waste Generation Projection Rates to 2031 ............................................................... 23 Table 4 Estimate of Divertible Materials Remaining in Waste Stream ....................................................... 26 Table 5 P&E Strategies - Summary of Strengths and Challenges............................................................. 36 Table 6 Diversion Program Enhancements - Summary of Strengths and Challenges .............................. 45 Table 7 System Optimization - Summary of Strengths and Challenges .................................................... 48 Table 8 Multi-Residential Recycling - Summary of Strengths and Challenges .......................................... 50 Table 9 Anticipated Cost and Diversion Rate Increase by Diversion Option .............................................. 56 Table 10 Summary of Key Recommendations - Waste Diversion ................................................................ 67 LIST OF APPENDICES Appendix A Public Consultation Process Appendix B Relevant Legislation Appendix C Waste Diversion Options Appendix D Supporting Reports Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 1 1.0 INTRODUCTION Cambium Environmental Inc. (Cambium) has been retained by the Corporation of the City of Peterborough (City) to prepare a municipal solid Waste Management Master Plan (WMMP). This WMMP will be a tool which the City will use to develop the waste management policies, guidelines, and general best practices for both short and long term planning. In 1989, the County of Peterborough (County) and City established a plan for waste diversion and reduction with an initial target of 40% and the hope of improved capture rates and participation as the programs continued to grow and improve. This target was soon met and surpassed. In December 1993, a waste management master plan was completed for the City and the County. The plan, titled Peterborough County/City Waste Management Master Plan, Waste Management System Plan Report (Proctor & Redfern, December 1993) provided a joint County/City plan over a 25-year planning period. The final preferred system included components to assist the City and County in achieving a goal of diverting 50% of all waste generated from landfill disposal by the year 2000. Though the 25 year period is not yet up, it was felt that the City and County both should take a fresh look at their respective waste management systems, in light of new options and opportunities for diversion. Under the Municipal Act, 2001, the City has the responsibility to plan for and manage municipally-generated solid waste within its boundaries. The focus of the WMMP will be to provide strategic direction for optimizing the current and future residential solid waste diversion programs to best meet the sustainability needs (i.e. social, economic, and environmental) of the City over the next 20 years. 1.1 BACKGROUND Over the past 20 years, the City has successfully established a number of programs which have led to impressive diversion rates, and an excellent reputation amongst municipal peers. Now that many of these programs have matured, there is a need to investigate new and emerging technologies and opportunities such that the City's diversion rates can continue to climb. For the preparation of this report, only 2010 data was collected and referenced which was complete and readily available when Cambium required the information necessary to undertake the review of the current waste management system. The use of the 2010 allowed for consistency throughout the report. In 2010, the City of Peterborough reported a population of approximately 79,334 persons (26,240 single-family households and 8,675 multi-family households). It should be noted that the City of Peterborough does not include the County but the waste management services are shared in part with the County; therefore, the City will need to Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 2 consider the County during the planning process. The City covers an area of approximately 1,283 square kilometres and is located just over one hour northeast of Toronto in the Kawartha Lakes Region (Figure 1). The City manages the collection of residential and small Industrial, Commercial, and Institutional (IC&I) garbage. The garbage is hauled to the Peterborough County/City Waste Management Facility (PCCWMF) on Bensfort Road for disposal. In June 2002, the PCCWMF became the joint property of the County and City. The PCCWMF encompasses 158 hectares and is located on Bensfort Road approximately six km south of the City on part Lot 13, 14, and 15, Concession 14, within the Township of Otonabee South Monaghan. The City is also responsible for the curbside collection of recyclable materials, which it does through a contracted weekly collection. Recyclables are collected on the same day as garbage and taken to the City's Materials Recycling Facility at 390 Pido Road for processing. The County also uses this facility for processing its recyclables. GMH Month, Year 1965-001 1 Figure: Created by: Checked by: Date: Project No.: Scale: P.O. Box 325, 52 Hunter Street East Peterborough, Ontario, K9H 1G5 Tel: 1 (705) 742.7900 Fax: 1 (705) 742.7907 www.cambium-env.com Source: © Queen's Printer of Ontario, 2010 (this does not constitute an endorsement by the MNR or the Ontario Government) KSM Legend Projection: NAD 1983 UTM Zone 17N WASTE MANAGEMENT MASTER PLAN CITY OF PETERBOROUGH 500 George Street North Peterborough, Ontario REGIONAL LOCATION PLAN Kingston Oshawa Barrie Newmarket Toronto Orillia Lindsay Kingston Haliburton Huntsville Belleville Trenton Bancroft º 0 10 20 30 40 50 Kilometres City of Peterborough Highway Other Road Watercourse, Permanent Water Body Provincial Park Built-Up Area County of Peterborough Outside of Province 1:1,500,000 CITY OF PETERBOROUGH L a k e O n t a r i o Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 4 1.2 PLANNING AND CONSULTATION PROCESS OVERVIEW The planning process used to develop this long term WMMP was consistent with the Ontario Ministry of Environment (MOE) Policy Statement on Waste Management Planning. The Provincial Policy Statement on waste management planning sets out the following principles to be considered in any waste management planning process:  Environmental protection is a shared responsibility.  Integrated waste management systems that reflect local circumstances are in place.  Diversion of materials from final disposal is maximized in consideration of the provincial 60% diversion target, including the creation of incentives where appropriate.  Public and private sectors cooperate, where possible, to realize cost savings and maximize efficiencies.  Waste management choices consider economic, social, and environmental costs.  Investment in infrastructure is made to accommodate growth.  Waste is managed as close to the source of generation as possible.  Producer responsibility is incorporated into waste reduction and management.  Decision-making is open and transparent.  Informed citizens support waste management choices and participate in waste management programs.  Maximum value from waste is recovered from the waste stream.  Innovative waste management technologies and approaches are incorporated as appropriate to local circumstances to achieve sustainable solutions. The steps followed in developing this WMMP included: 1) Understanding and assessing the current waste management system; 2) Developing a vision and goals for future waste management initiatives; 3) Understanding and assessing the options available to the City; 4) Selecting waste management system components; and, 5) Preparing the final plan document. The community consultation included discussions with local stakeholders for the early identification of key issues and open houses to present the study results and recommended waste management system options. An outline Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 5 of the public consultation process, as well as the results of the consultation activities are provided in Appendix A. Input from the public has been incorporated throughout this report. In July 2011, the Director of Utility Services requested that a Steering Committee (SC) be established to review and update the City's Waste Management Master Plan. The SC, comprised of three City employees and one County representative including one City Councillor, provided strategic direction and made recommendations on the acceptance of a new plan to City Council. 1.3 ROLES AND RESPONSIBILITIES Outlined in the Policy Statement on Waste Management Planning, each waste generating sector has roles and responsibilities in the management of solid waste. Each sector must actively participate in trying to achieve a more sustainable waste management system, while being environmentally responsible. The following roles and responsibilities have been developed by the MOE as a guide for communities trying to attain a sustainable solid waste management community. The Province  Set and enforce environmental standards and requirements for waste diversion and disposal.  Support municipalities and the private sector by providing the necessary tools for waste diversion and the disposal of waste.  Issue approvals to waste disposal sites and waste haulers to ensure appropriate management. Municipalities  Plan for and provide direct waste management services to their residents, and in some cases, local businesses, including programs for waste diversion and disposal of waste.  Plan for, site, and invest in necessary waste management infrastructure.  Comply with provincial waste management standards and requirements.  Fund and implement diversion programs under the Waste Diversion Act. Private Sector Waste Management Industry  Provide waste services to clients of the IC&I sectors, and in some cases, through contract to municipalities, waste services to residents.  Comply with provincial waste management standards and requirements. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 6 The IC&I Sectors  Plan for, and help reduce, the amount of waste generated by their operations.  Comply with provincial waste management standards and requirements. Producers and Stewards  Minimize the life-cycle impacts (i.e. environmental footprint) of products and their packaging through Design for the Environment.  Fund and implement diversion programs under the Waste Diversion Act. The Public  Help reduce the amount of waste generated through their activities and choices.  Engage in waste management decisions and participate in waste prevention and diversion programs. Environmental Groups  Promote the need to reduce waste and conserve our natural resources.  Raise public awareness of waste management issues. Under the Ministry of the Environment's Policy Statement on Waste Management Planning, municipalities are responsible for:  Planning, siting and investing in waste management infrastructure  Funding and implementing diversion programs under the Waste Diversion Act Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 7 1.4 GOALS AND OBJECTIVES OF THE PLAN The City of Peterborough has developed a Guiding Principle that needs to be central to the establishment of the Goals and Objectives and any deliverables that are established subsequent to the Plan. The Guiding Principle is provided below: Chart 1: Guiding Principle Guiding Principle: The Peterborough County/City Waste Management Facility (PCCWMF) is a valuable resource. The City of Peterborough needs to minimize residual waste and optimize the use of the City's diversion and disposal facilities. The City of Peterborough needs to be a leader in sustainability and environmental stewardship. Targets Objectives Goals Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 8 Goals The long-term WMMP is an essential step towards the provision of sustainable waste systems within the City of Peterborough. The WMMP began with the establishment of fundamental goals that are attainable and within the means of the residents to complete. The goals always relate back to the Guiding Principle and will help the City be a leader in sustainability and environmental stewardship. The fundamental goals of the WMMP are as follows: Chart 2: Goals Goal 3: Fiscally Responsible Waste Management System Goal 2: Minimize Generation Goal 1: Maximize Diversion Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 9 Objectives The fundamental goals are obtained by setting more specific achievable objectives. Through approval of Report USWM11-004 on October 17, 2011, the City has established key objectives for each of the three goals. The objectives are as follows: Chart 3: Objectives Maximize Diversion - Maximize accessibility to City Waste Management programs and facilities - Develop policies surrounding waste management and reduction plans for industrial, commercial and institutional sectors - Establish a curbside collection program for food waste, to be converted into a high value soil amendment - Keep current with emerging waste diversion technologies - Develop policies and programs for public space recycling Minimize Generation - Encourage reuse facility development - Establish working groups for new waste reduction and reuse programs - Investigate corporate green procurement policies Fiscally Responsible - Continue to collaborate with the County and surrounding municipalities on waste management opportunities where viable for the City and its residents - Utilize waste management resources efficiently by reviewing and creating possible partnerships with other groups or organizations Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 10 Targets Key targets have been generated from the goals and objectives that apply to all. These targets will allow the City to monitor their progress with the established Plan and verify deliverables. The targets will be adjustable with the changing economic and social trends and are provided as follows: As previously noted in the Key Targets, the fundamental Waste Management Best Practices (KPMG, 2007) include: 1. Development and implementation of an up-to-date plan for recycling, as part of an integrated waste management system; 2. Multi-municipal planning approach to collection and processing recyclables; 3. Establishing defined performance measures, including diversion targets, monitoring, and a continuous improvement program; 4. Optimization of operations in collections and processing; 5. Training of key program staff in core competencies; 6. Following generally accepted principles for effective procurement and contract management; 7. Appropriately planned, designed, and funded promotion and education program; and 8. Established and enforced policies that induce waste diversion. KEY TARGETS  Expand the number and type of education and outreach and/or partnership activities year over year from 2010 levels.  Meet all eight Waste Management Best Practices as outlined in the Blue Box Program Enhancement and Best Practices Assessment Project Report, 2007, prepared by KPMG LLP, a Canadian advisory services firm.  Residential diversion rate will increase from 2010 level of 50% to 75% over 20 years, with a review of target every five years.  Capture rates for blue box materials will increase 10% from 2006 levels (79.5%) over 20 years, with a review of target every five years.  Participation rate of 50% in year 1 of the proposed SSO program with an increase for each year of the program. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 11 Many of these best practices are already in place with the City. The development of this report will aid in formalizing the plans and approaches necessary to implement the best practices and seeing the programs through to completion. 1.5 PROBLEMS/OPPORTUNITIES Since the 1993 Waste Management Master Plan (Proctor & Redfern, December 1993), the City has looked to pursue a more efficient solid waste management system. There are several main issues facing the City waste management system including:  Diminishing life capacity of the PCCWMP;  Diminishing or uncertain life capacity of Materials Recycling Facility (MRF);  Limited Monitoring and Reporting program in place to verify current capture and participation rates;  No Source Separated Organics (SSO) program; and,  Limited influence/role with IC&I waste sector and waste management. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 12 2.0 RELEVANT LEGISLATION There is federal, provincial, and municipal legislation that guides the waste management practices for every municipality and/or private sector operation. The key federal and provincial legislation, as it relates to waste management, is summarized below and is included in detail in Appendix B. The municipal by-laws are referenced in Sections 3.1 and 5.3. 2.1 FEDERAL LEGISLATION Waste management is governed federally through the Canadian Environmental Protection Act (CEPA) and the Canadian Environmental Assessment Act (CEAA). The CEPA provides the legislative framework for the establishment of pollution prevention plans, identification of toxic substances, establishment of waste management facilities, import and export of waste, as well as to regulate the effects of government operations on and in relation to federal lands and aboriginal lands. The CEPA established the Environmental Registry as a means for the Canadian public to receive information on any waste management facility or system to be established or altered which requires public input and screening. The Canadian Environmental Assessment Act (CEAA) applies to all projects where the Government of Canada has decision-making authority - whether as a proponent, land manager, source of funding, or regulator. All projects receive an appropriate degree of environmental assessment which ensures that the environmental effects of projects are carefully reviewed before federal authorities take action in connection with them so that projects do not cause significant adverse environmental effects. Additional information on either the CEPA or the CEAA is included in Appendix B. 2.2 PROVINCIAL LEGISLATION Waste management is regulated by the Province under the Environmental Protection Act (EPA) and the Ontario Environmental Assessment Act (EAA). The EPA provides the legislative framework for the establishment of waste management facilities. The establishment, management, alteration, and/or expansion of waste management facilities in the Province of Ontario requires an Environmental Compliance Approval (ECA; formerly referred to as a Provisional Certificate of Approval) under Part 5, Section 27 of the EPA. Key provincial legislation includes:  Ontario Regulation (O. Reg.) 347 - General Waste Management;  O. Reg. 101/94 - Waste Diversion Act;  O. Reg. 101/07 - Waste Management Projects, under the EAA and amendments to the EPA for waste recycling, mining, alternative fuels, as well as new/emerging technologies; Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 13  O. Reg. 103/94 - Industrial, Commercial and Institutional Source Separation Programs; and,  O. Reg. 267/03 - Nutrient Management Act, regulating nutrients and use on agricultural land. In addition, the MOE posts Guidelines that are used in a similar way to regulations when preparing ECA documents. Additional information on the provincial legislation and guidelines for waste management are provided in Appendix B for reference purposes. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 14 3.0 REVIEW OF CURRENT WASTE MANAGEMENT SYSTEM 3.1 SYSTEM OVERVIEW The City provides curbside garbage (weekly), blue box (weekly), leaf and yard waste (35 weekly collections annually), and bulky goods (twice per year) collection services to 26,240 single-family homes and 8,675 multi- family households. Details of these services, as well as other diversion opportunities provided by the City, are listed below. The City enacted a by-law in February 1993 that enforces a two bag/container limit for residences, and a four bag/container limit for businesses and lodging houses. The by-law (Chapter 594 Garbage Collection) also defines recyclable material and stipulates that it is illegal to dispose of recyclables as solid waste. In addition, the City developed a by-law (By-Law 09-108) that details all materials that are banned from the PCCWMF. A copy of these by-laws are included in Appendix B for reference purposes. It is recommended that the City review and consider updating these by-laws to reflect the current waste management planning goals and objectives within the next one to two years. A total of 34,683 tonnes of residential waste was generated within the City in 2010 (City of Peterborough, 2011). Approximately 51.0% (17,823 tonnes) was diverted through programs such as blue box recycling, leaf and yard waste composting, MHSW collections, WEEE, and backyard composting. These programs and the remaining waste stream are discussed in more detail below. The waste composition for the City in 2010 is included as Table 1. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 15 Table 1 City of Peterborough Waste Composition (2010) Material Weight (tonnes) Percentage of Waste Stream Diverted Blue Box Recyclables (marketed only) 7,977 23.0% Organics and Leaf and Yard Waste 7,011 20.2% Other Recyclables (i.e. scrap metal, tires, etc.) 1,590 4.6% Residential Deposit Return Program 437 1.3% WEEE 266 0.8% MHSW (recycled and reused) 79 0.2% Residential Reuse 4 0.01% Total Diverted 17,364 50.1% Disposed Garbage 16,191 46.7% Processing Residue 979 2.8% MHSW Residue 150 0.4% Total Disposed 17,320 49.9 % Total Generated 34,684 100.0% Notes: 1. Source: (City of Peterborough, 2011). 2. All diverted material weights listed above represent tonnes marketed, not collected. 3.Weights noted above are rounded. A graphical representation of the City's waste composition is included in Chart 4. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 16 Chart 4: City of Peterborough Waste Composition (2010) With the 2010 population of 79,334 persons, disposal quantities within the City averaged 218.3 kg per person per year and diversion quantities averaged 225 kg per person per year (City of Peterborough, 2011). 3.2 WASTE MANAGEMENT SYSTEM COSTS Overall, the City's waste management system services in 2010 had a net operating cost of $2,869,232. The costs include all programs financed under the Waste Management Division, including solid waste collection and disposal, blue box collection and processing, green waste collection and composting, the Municipal Hazardous or Special Waste (MHSW) depot, promotion and education, salaries, and all other administrative expenses. The net cost to provide all waste management services to City residents in 2010 was $82.18 per household. The cost per household is based on a simple calculation and is not based in any way on the average assessment. Garbage Processing Residue from recycling Blue Box Deposits on Bottles Residential Reuse WEEE Green Waste and BYC Other Recyclabes MHSW City of Peterborough Waste Composition (2010) DIVERTED DISPOSED Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 17 3.2.1 DIVERSION PROGRAM COSTS City diversion programs - including blue box recycling, green waste collection, compost production and distribution, and the household hazardous waste and electronics depot - had a net operating cost of $1,198,352.50 in 2010. This includes all staff and administration expenses for each program, as well as all forms of recoveries, including sale of recyclables to markets and provincial funding. It does not include recoveries or expenses for recyclables handled at the landfill site. The net cost to provide these diversion programs to City residents in 2010 was $34.32 per household. 3.2.2 GARBAGE COLLECTION AND DISPOSAL COSTS Garbage collection and disposal costs consider the weekly curbside collection of garbage from households and small businesses, the bi-annual collection of large articles, and the handling and disposal of these items at the PCCWMF. The City shares the costs and revenues for the PCCWMF with the County of Peterborough. The total tonnage of waste received at the PCCWMF in 2010 was 60,248 from the City and County combined., and the gross cost to operate the facility was $3,101,900.15. This included all aspects of running the facility, including revenue-sharing with the County, consultant fees, salaries, contracted services, taxes, host royalties and much more. When recoveries are factored in, including rental property incomes, tip fees, revenue from sale of marketable materials and provincial funding for tire recycling, the City showed a net revenue of $580,686.00 at this facility in 2010. This does not take into account the annual payments of close to one million dollars into reserve funds to help finance potential future overruns and post-closure costs. Collection costs for garbage and large articles totalled $1,130,150.00, bringing the net operating cost to handle garbage in the City to $549,464.00. When annual reserve fund costs are factored in, it brings the net cost to provide disposal programs to City residents in 2010 to $44.38 per household or 29% more than diversion program costs. It should also be noted that disposal costs consider only the actual dollars paid out in a given year, and do not take into account other costs that are more difficult to quantify (long-term post-closure costs, search and development of new disposal options, environmental and societal costs, etc.). A true-cost analysis of the City and County's disposal practices is highly recommended, so that valid comparisons can be made by decision-makers between future disposal and diversion options. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 18 3.2.3 PROMOTION AND EDUCATION COSTS As noted in the Blue Box Program Enhancement and Best Practices Report (KPMG, 2007), those communities in the 2005 WDO Datacall with recovery rates at or exceeding 60% were generally spending between $0.83 to $1.18 per household on the promotion of recycling. It was also suggested that there was a strong correlation between increased promotion and education (P&E) spending and increased recovery in Ontario recycling programs. In 2010, the City spent a total of $32,500.00, or $0.93 per household, on all waste management- related promotions. Of that, recycling/blue box-specific P&E expenses were $13,290.00 in 2010, or $0.38 per household, well under half of what Best Practices recommend. 3.3 CITY/COUNTY PARTNERSHIPS An important aspect of solid waste management system planning for the City is the ongoing shared commitment between the City and County, specifically the shared responsibility of the PCCWMF and mutual use of the MRF. The City, in partnership with the County, owns and operates the PCCWMF which is located within the Township of Otonabee-South Monaghan. The City intends to move forward in partnership with the County to determine the most suitable option for waste disposal for both jurisdictions when capacity is no longer available at the PCCWMF. The City and County have separate long term agreements with HGC Management Inc., the operator of the MRF, from January 17, 2008 for a period of seven years. The Pido Road MRF was constructed by the City in 1989. The City also owns and operates the Harper Road compost facility which is currently utilized to compost leaf and yard waste and the SSO pilot program materials from the City and the County. The MRF, if operated properly, could have a remaining life capacity of seven to ten years. There is also a chance that Stewardship Ontario may decide that the current operation is not sufficient for the service area and receiving stream within the next few years, and may require the City to look at alternatives. A review of this relationship should be undertaken to ensure absolute clarity in agreements on the future direction of waste disposal requirements, policies and operations. The City and County need to work together to find a compatible and sustainable solution for both parties. 3.4 WASTE AUDIT/MONITORING The City has performed a number of waste audits over the years. The data obtained through these audits is essential to assess waste composition; to determine the recovery performance of existing programs (capture rates); and, to assess opportunities and priorities for recovery improvement. The last waste audits done in the City were completed in 2006, in partnership with Stewardship Ontario. There were four separate audits conducted over the year, one during each season. One hundred households were selected to participate, and these same households were audited each time. Audit results indicated that the Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 19 participation rate in the garbage curbside collection program is virtually 100% with an average of 1.36 bags per week per household being set out. The participation rate in the blue box program was determined to be 99%. The average capture rate of blue box materials was found to be 79.5%. This is less than the blue box capture rate target of 85% for a municipality in the Medium Urban municipal grouping, as determined by the Continuous Improvement Fund (CIF) (Trow, 2010). It is anticipated that the capture rate may have increased to date, but there have been no additional audits to verify this information. An identical set of audits is planned for the City during 2012, which will show whether capture rates have improved over the intervening years. 3.5 WASTE STREAMS The following section provides a breakdown of the waste streams currently processed within the City. There are two main areas of waste: the diverted waste; and the waste that is not diverted which for the purposes of this report has been referred to as disposed waste. 3.5.1 DIVERSION The material currently diverted by the City is discussed in further detail in this section to provide a better understanding of the level of effort already achieved by the City and residents to keep materials out of the landfill. 3.5.1.1 RESIDENTIAL BLUE BOX The residential blue box made its start in the 1970s with a group called the "Peterborough Environment People", or "PEP". The City paid rent for a Quonset hut at the west end of Hawley Street, which served as a depot for recyclables. This was open from 8 am to 12 pm on Saturdays for drop off of residents' glass and metal containers and newspapers. At about the same time, Scott's Plains Recycling Inc. had tried to develop a business making shipping pallets, which employed federal prisoners on parole and living in a local half-way house. The project was not successful so the directors of the Scott's Plains Recycling Inc. made a proposal to the City to start a curbside collection coinciding with garbage pick-up and using the blue box. Premises were rented in an old factory building on Perry Street. It soon became obvious that the Perry Street location was too small and a facility built specifically for material recovery was required. Construction started in 1988 on the Pido Road facility. The weekly collection of recyclables by blue box began in 1987. In February of 1993, participation in the blue box program was encouraged by including a definition of "recyclable" items in the City's Garbage by-law, and making it illegal to dispose of recyclable items in the regular garbage. Definitions of allowable receptacles for recyclables, as well as garbage and green waste, were also included in the by-law. A copy of this By-Law can be found in Appendix B. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 20 In January of 2008, the City moved from a five-stream system of recyclables collection, to a two-stream system. This was done to make collections at the curb faster, more efficient, and convenient for residents. A "Fiber" stream and a "Containers" stream are sorted and processed on two separate lines at the MRF. In 2010, the City of Peterborough recycled 8,460 tonnes of blue box material, for a blue box diversion rate of approximately 24%. An additional 437 tonnes are calculated to be diverted through the LCBO Deposit Return Program. All residential blue box material collected is taken to the MRF located on Pido Road. Recyclable materials can also be dropped off at no charge at a 24 hour depot, located at the MRF. 3.5.1.2 ORGANIC WASTE Organic - or biodegradable - waste has both general and specific types. The terms that are generally referenced in this Plan are as follows: SSO - Food waste and non-recyclable paper that is separated for composting or other organic waste processing. Some municipalities have widened the definition of SSO to include diapers, sanitary products and pet waste. Typically has greater processing requirement than leaf and yard waste, therefore it is identified as a separate component of organic waste. Leaf and Yard Waste - Refers to leaves, grass, weeds, trimmings, brush, and woody materials (twigs, branches, etc.). Backyard Compost - Composting of residential organic materials by a household, usually in the backyard. Typically includes only fruits, vegetables and other non-meat and non-dairy products from the kitchen. Generally considered a method of source reduction as it is done at the home. Please refer to the Glossary of Terms and Abbreviations at the end of this document for further clarification, if required. A total of 7,027 tonnes of organic materials were diverted through a combination of the methods described below. This represents 20.3% of the total residential waste stream. 3.5.1.2.1 LEAF AND YARD WASTE DIVERSION Leaf and yard waste material is transported to the composting facility on Harper Road for processing. An open windrow composting process is used. In 2010, a total of 4,941 tonnes of leaf and yard waste material was collected within the City, which represents approximately 14.2% of the total residential waste stream by weight. Of this, approximately 86% was collected by the City through the curbside program and the remaining 14% was dropped off by residents at the depot at the PCCWMF. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 21 3.5.1.2.2 SOURCE SEPARATED ORGANICS DIVERSION A total of 625 single-family households and three (3) restaurants are included in the City's SSO pilot program. 204.75 tonnes of SSO were collected by the City in 2010, which represents 7.1% of the total residential waste stream by weight. The City has noted that the majority of households in the pilot neighbourhood do not participate in this program, which began in 2001 and has lost some momentum over the years due to resident turnover and lack of promotion. SSO materials collected through this pilot program are transported to the composting facility on Harper Road where they are processed along with the leaf and yard waste. When completely composted, the material is screened, analysed, and made available to City and County residents through truckload deliveries or self-load options at Peterborough Green-Up and the PCCWMF. 3.5.1.2.3 BACKYARD COMPOSTER DIVERSION Approximately 1882 tonnes of residential organics were assumed to be diverted through backyard composting and other at-home reduction efforts in 2010 (including an estimated 368 tonnes which were 'grasscycled'). This is based on the assumption that each composter diverts an estimated 100 kg/unit/year. The City had distributed 15,135 units at the end of 2010. 3.5.1.3 MUNICIPAL HAZARDOUS WASTE The year-round MHSW Depot is located at 400 Pido Road in Peterborough and is open to all City and County residents, free of charge. Materials such as paint, batteries, used oil, solvents, fertilizers, pesticides, old pharmaceuticals, used syringes, propane tanks, fluorescent lights, and antifreeze are accepted at this facility from households and small businesses. It is open four days a week, from 8 am until 4 pm. A total of 229 tonnes of MHSW material was collected in 2010. Of the 229 tonnes collected, 150.28 tonnes were disposed and 79.15 tonnes were recycled and reused, representing approximately 0.2% by weight of the entire residential waste stream. 3.5.1.4 WASTE ELECTRONIC AND ELECTRICAL EQUIPMENT The following municipal depots within the City provide waste electronic and electrical equipment (WEEE) collection services and are registered collection locations with Ontario Electronics Stewardship (OES):  MRF(400 Pido Road, Peterborough)  PCCWMF (Bensfort Road, Otonabee South Monaghan) Special single event days for the collection of WEEE materials are also held periodically by the City at select locations. A number of commercial retailers also provide WEEE drop off depots through the Ontario Electronics Stewardship Program for residents, if needed. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 22 A total of 333 tonnes of WEEE material was diverted by the City in 2010, which represents approximately 1.0% by weight of the entire residential waste stream. 3.5.1.5 OTHER DIVERSION In addition to the above noted diversion streams, the PCCWMF and MRF provided collection of various recyclable materials:  Used Tires - 17.5 tonnes of tire material were diverted in 2010, which represents approximately 0.1% by weight of the entire waste stream.  Scrap Metal - 190 tonnes of scrap metal material were collected in 2010, which represents approximately 0.5% by weight of the entire waste stream.  Construction, Renovation and Demolition Waste - 1,383 tonnes of construction, renovation and demolition (CR&D) material were collected in 2010, which represents approximately 3.9% by weight of the entire waste stream.  Drywall - 294 tonnes of drywall were diverted in 2010, which represents approximately 0.8% by weight of the entire waste stream. 3.5.2 DISPOSAL The City of Peterborough disposed of 17,320 tonnes of residential waste in 2010, which is calculated as 218.3 kg per person and represents approximately 49% by weight of the entire waste stream. This consisted of: 12,134 tonnes collected from single- and multi-family households; 4,058 tonnes collected at the landfill depot; 979 tonnes of recycling and compost processing residues; and, 150 tonnes that were disposed from the MHSW Depot (Waste Diversion Ontario, 2011). In comparison with other municipalities within the Medium Urban municipal grouping, the City's per capita waste generation rate is approximately 20% lower than the average (Table 2). Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 23 Table 2 2010 Waste Disposed for the Medium Urban Municipal Grouping Program Name Waste Disposed (kg/capita) City of Guelph 193.59 City of Barrie 216.89 City of Peterborough* 218.30 City of Sarnia 247.02 City of Sault Ste. Marie 298.87 City of Brantford 330.57 City of Thunder Bay 341.43 AVERAGE FOR MEDIUM URBAN GROUPING 263.48 Source: (Waste Diversion Ontario, 2010). *2010 WDO Datacall Households within the City are permitted to set out a maximum of two lifts of garbage per week for collection at curbside. The PCCWMF will continue to provide waste disposal capacity for the County and City for approximately 12 to 15 years (from January 2011). Historically an assumed annual waste disposal rate of 60,000 tonnes (including IC&I and divertible material) and an assumed apparent waste density of 0.65 tonnes/ m3 were applied (Genivar and Urban & Environmental Management Inc., 2011). To determine future waste management needs, Cambium reviewed the future growth projections with the City and consulted the City's Official Plan Review. Based on these reviews, the City has projected a population growth of 88,000 by 2031. This projection coincides with the Greater Golden Horseshoe (GGH) Places to Grow Growth Plan policies. From this anticipated growth, we reviewed the tonnages and utilized the residential waste generation rate without divertible material of 218.3kg/capita and it can be projected that the annual residential waste disposal rate in over the next 20 years will be as follows in Table 3: Table 3 Residential Waste Generation Projection Rates to 2031 2010 2016 2021 2026 2031 Population 79,334 81,436 83,594 85,810 88,041 Residential Waste (tonnes) 17,320 17,779 18,250 18,734 19,221 Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 24 4.0 OPPORTUNITIES FOR INCREASING DIVERSION This section summarizes the potential gaps between the City's current diversion of its various waste streams (based on 2006 waste audit data) and the goals and objectives identified in this Plan. The City of Peterborough is considered an urban municipality, having over 150 multi-residential and many IC&I developments. Provincially, the City falls on the medium sized charts for comparison purposes with other cities of similar land uses and population densities. As previously mentioned in Section 3.4, the City conducted its most recent formal waste audit in 2006. The findings from this audit were used in the diversion opportunity analysis, along with data from the 2010 WDO Datacall. 4.1 DIVERSION OPPORTUNITY ANALYSIS By completing the analysis of diversion opportunity, it allows the City to review the amount of waste and recycling collected, the composition of this material, and the manner in which the material is received (i.e. in a garbage bag or blue box). Cambium has provided a summary of this information in tabular form for ease of understanding and presentation, in Table 4. From the 2010 WDO Datacall report, the total residential waste and recycling generated in the City in 2010 was about 34,684 tonnes which includes backyard composting (BYC), the Beer Store (LCBO deposit, stewardship returns), WEEE, Reuse, CR&D recycling, MHSW, tires, scrap metal, leaf and yard, SSO, blue box material, and garbage. Of this total, 17,823 tonnes of the material was diverted while the remaining was disposed. The 2006 Waste Audit indicated that organics comprised 30% of the total waste stream (City of Peterborough, 2006). A study entitled Residential Waste Composition Study (Ministry of the Environment, 1991) indicated that organics material comprises approximately 37% of residential solid waste in Southern Ontario. The number of 37% was used to estimate the total amount of material available in the waste stream. To determine the amount of MHSW material remaining in the waste stream, the MHSW Program Plan (Stewardship Ontario, 2009) was used. This Plan provides for the end-of-life management of all MHSW materials under the Stewardship Ontario Program Plan. The Plan included an analysis of all MHSW material sold, available for collection, and reported collected and transported in Ontario over an eight-month period in 2008 and 2009. The total MHSW material available for collection Ontario-wide was reported to be 40,612 tonnes over eight months. This tonnage was then interpolated to determine the tonnage of MHSW material that would be available for collection annually within the City of Peterborough only. The result was that approximately 397 tonnes of MHSW material is available for diversion within the City annually. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 25 Normally, to determine the amount of tires remaining in the waste stream, the Used Tires Program Plan (Ontario Tire Stewardship, 2009) would be applied. The purpose of this study is to foster the implementation of a sustainable used tire stewardship program in Ontario. This study included an analysis of the estimated uses of scrap tires within Ontario. The total used tires that are currently being recycled or disposed Ontario-wide was reported to be 106,500 tonnes. In the City of Peterborough, the Used Tires Program is very successful and there are many surrounding municipalities also participating in this program as well as local businesses. Tires are banned from disposal at the PCCWMF. It is assumed for this reason that 100% of the waste tires generated within the City of Peterborough are diverted from the landfill. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 26 Table 4 Estimate of Divertible Materials Remaining in Waste Stream Material Current Diversion1 Potential Diverson (Tonnes) Tonnes Remaining in Waste Stream2 Potential Increase in Diversion (%) Tonnes Capture Rate (%) % Diverted Blue Box (including unmarketed material) Paper 5,474 82.0% 15.8% 6,674 1,200 3.5% Plastics 1,497 50.0% 4.3% 2,994 1,497 4.3% Metals 491 73.4% 1.4% 669 178 0.5% Glass 998 89.9% 2.9% 1,110 112 0.3% Stewardship Returns Beverage Containers through Stewardship programs 437 100.0% 1.3% 437 - 0.0% Residential Reuse Toys, clothing, small appliances, building materials and other household items 4 N/A 0.0% 4 - 0.0% WEEE3 333 72.2% 1.0% 461 128 0.4% Organics4 Leaf and Yard Waste 4,900 98.0% 14.1% 5,000 100 0.3% SSO (food waste) 210 3.5% 0.6% 6,010 5,800 16.7% BYC (backyard compost) 1,810 100.0% 5.2% 1,810 - 0.0% MHSW (recycled/reused)5 Used oil, batteries, etc. 79 19.9% 0.2% 397 318 0.9% Other Recyclables Tires 18 100.0% 0.1% 18 - 0.0% Other - carpet, mattresses, CR&D, etc.6,7 1,573 40.8% 4.5% 3,852 2,279 6.6% Totals 17,823 - 51.4% 29,435 11,613 33.5% Total Waste Generated 34,683 target materials for increased diversion Remaining Refuse 5,248 Percentage Divertible8 85% Notes: 1. Source: 2010 Waste Diversion Ontario Datacall for the City of Peterborough 2. Source for Remaining Blue Box: capture rates from the 2006 waste audit for the amount of blue box material remaining in the waste stream 3. Source for Remaining WEEE: 70,659 tonnes of WEEE available for collection Ontario wide in 2004 (Table 2 of WEEE Study (WDO, 2005)) 4. Source for Remaining Organics: 37% of waste stream is assumed organics (Page 1-3 of Residential Waste Composition Study (MOE, January 1991)) 5. Source for Remaining MHSW: 40, 612 tonnes of MHSW available for collection Ontario wide over 8 months in 2008 and 2009 (Table 4.7 of Final Consolidated MHSW Program Plan (Stewardship Ontario, 2009)) 6. Source for Remaining CR&D: 10 to 30% of waste stream is CR&D (Building for the Future: Strategies to Reduce Construction and Demolition Waste in Municipal Projects (May 11, 1998)) 7. Tonnages of mattresses and carpet are unknown at this time and as such a conservative estimate was used based on information from a PCCWMF operator. 8. Assumes 100% capture rate Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 27 The potential diversion of 29,435 tonnes of material assumes that 100% capture rate is achieved and is provided here in order to illustrate what ultimately is possible. The purpose of the analysis is to clearly identify what is achievable for the City financially and realistically. The analysis in Table 4 shows that the key opportunity for increasing diversion is through organics, specifically with SSO (food waste). Approximately 17% of the remaining waste stream is comprised of food waste. An additional 3.5% and 4.3% diversion can be achieved through capturing the available tonnes in the paper and plastics components of the blue box program, respectively. Likewise, there is an additional 5.0 to 8.0% diversion achievable with the removal of other recyclables such as mattresses, carpet and CR&D materials from the current waste stream. Overall, the percentage divertible is estimated to be 85%. The total diversion potential is estimated to be 85% (assuming 100% capture rate). Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 28 5.0 OVERVIEW AND EVALUATION OF WASTE MANAGEMENT PLAN COMPONENTS A set of diversion options were developed within pre-determined areas of interest in line with the already established goals, objectives, and measurable targets approved by the City and its public stakeholders. The main areas of interest included the following:  Goals, Targets, and Advocacy;  Collection Services;  Support and Incentive Options;  Public Engagement and Education;  Monitoring and Reporting;  IC&I Recycling and Diversion Programs; and,  Multi-Residential Recycling and Diversion Programs. Within each of these target areas, a list of waste diversion options was identified. Each of the options was analyzed for the suitability with the City's waste management system. 5.1 EVALUATION METHODOLOGY As previously noted, the City Steering Committee reviewed the list of waste diversion options against an established set of criteria. The criteria used in the evaluation included:  Economic feasibility - how economically feasible is the program and how does it compare against the others on a cost per tonne basis.  Environmental effects (including waste diversion) - what are the main environmental effects of the option (primarily represented as waste diversion).  Social impact/acceptability - how accepted is the option, measured by feedback received or as commonly received in other jurisdictions.  Overall impression (includes sound approach/technology and ease of implementation) - has this approach/technology worked in other similar jurisdictions. The preferred waste diversion system is considered to be the one with the desired balance of advantages and disadvantages relative to the established goals and objectives. The evaluation was based on the priorities of the City and in consideration of the technical data available to date, advice from technical experts and input received from stakeholders (i.e. public, agencies, etc.). Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 29 5.2 COMMUNITY INVOLVEMENT The City solicited involvement from the community at several critical points in the development of this document. The City hosted a public information centre (PIC) and designed an online survey to obtain information from local stakeholders, including permanent and seasonal residents, with respect to current and future waste management. The consultation program was designed to solicit information on current behaviours and to gain insight into the feasibility of waste diversion options based on user preference. Notably, there is widespread support for the following program enhancements:  maximize waste reduction;  maximize waste re-use;  maximize recycling;  continue to maximize diversion of yard wastes; and,  implement collection and processing of SSO. 5.2.1 PUBLIC INFORMATION CENTRE Two PICs were held during the preparation of the Plan. The first PIC was hosted by the City at the Peterborough Public Library on Thursday October 27, 2011 from 2 pm to 3:30 pm and 6 pm to 7:30 pm. Notice of the date, time, and location for the PIC event was published in the Peterborough This Week and on the City website. A copy of the online survey was made available in hard copy at the PIC for residents to complete, and written comments could be submitted by attendees, if desired. The first PIC was attended by City and Cambium representatives, who were available to provide information and answer questions at the request of attendees. An open house format was used for the PIC, with a poster board display containing pertinent information related to the development of the waste management master plan. In total, the afternoon and evening session of the PIC were attended by 18 people, in addition to City and Cambium representatives. Twelve copies of the survey were completed by attendees at the PIC event and were included in the tally with the same survey completed online. The second PIC was held at the Green Expo on October 20, 2012 from 9am to 6pm at the Lansdowne Place Mall in Peterborough. Notice of the date, time, and location for the PIC event was published in the Peterborough This Week and on the City website. A booth was set up with handouts and comment sheets for members of the public to provide input. The second PIC was attended by representatives from the City and Cambium with the ability to answer questions for the public where necessary. The display contained pertinent information related to the development of the waste Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 30 management plan. An online survey was available for the day of the PIC and printed surveys were also available for those that preferred the hand written option or were unable to stay to complete on the day of the PIC. Many people that would not normally have received the information participated in the feedback process and the second PIC was quite successful. In total, 60 surveys were completed at the time the report was issued with additional two comments sent via email of which the suggestions have been incorporated into the report. The general public were asked to provide input on the draft WMMP which was posted on the City website but if they had not reviewed the document, City and Cambium staff provided a brief summary of what the WMMP entailed and the key recommendations identified in the report. The residents were asked to identify the top three diversion recommendations and the most preferred and least preferred disposal options such that the City may utilize this information going forward. The findings were as follows: The top three diversion recommendations were:  Identify recycling options for materials currently going to landfill incl. mattresses, carpet, textiles (72.7%)  Develop an organics collection program (58.2%)  Reduce garbage pickup and provide weekly recycling and organics pickup (56.4%) The most preferred disposal options include:  Increase waste diversion (81.8%)  Use of alternative waste derived fuel technologies (42.8%) The least preferred disposal options include:  Exporting for any reason (landfill or incineration) (51.9%)  Establishing a new landfill (29.8%) General comments from the survey results in the second PIC are included in Appendix A for review. 5.2.2 ONLINE SURVEY An on-line survey was available for residents to complete at the beginning of the project from July 28, 2011 through to May 9, 2012. In total, 189 people completed the survey. A summary of the survey results, including all comments received is included in Appendix A. Notable results from the survey included:  The age demographic with the highest response to the survey was the 19 to 35 age range (35.7%) followed by the 36 to 50 year age range (34.6%).  Approximately 80% of respondents resided in a single family home. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 31  94% of respondents were permanent residents of the City of Peterborough.  Greater than 83% of respondents generate one bag or less of garbage per week.  Greater than 70% respondents generate two or more full blue boxes of recyclable material each week.  Approximately 62% of respondents compost at home on a year round (42.3%) or seasonal basis.  For the most part, respondents were satisfied or very satisfied with the current service levels for garbage and recycling.  Respondents were less satisfied with the current service level for green waste; approximately 30% of respondents indicated that they were "unsatisfied" or "very unsatisfied" with the current service level. Comments provided suggested that many residents feel that green waste services should be increased to curbside collection of organics.  70% of respondents indicate that they use the MHSW and WEEE depots on an annual or seasonal basis, while 26.2% stated that they don't use these facilities at all.  68% of respondents stated that they would like to see the City reach a waste diversion target of 65%, which is 5% greater than the provincial goal.  The five most preferred choices for increasing waste diversion were, in order of most to least popular: collection of food waste at the curb; increase the items that can be recycled in the blue box; establish a municipal reuse centre; reduce the number of bags permitted; and, mandate the use of clear bags.  Greater than 81% of respondents indicated that they would participate in a curbside food waste collection program if it were offered by the City.  92% of respondents indicated that they would be willing to change personal behaviours to reduce waste generation, including: buying products with less packaging; participating in curbside food waste collection; and, using reusable shopping bags, among others.  65% of respondents would support the collection of garbage every second week (bi-weekly), if an enhanced recycling and food waste program were implemented. Approximately 25% indicated that they would not be in favour of this initiative.  59% of respondents were very concerned about potential impacts of landfilling waste, including; groundwater, biological, and surface water impacts, as well as odours and air emissions.  The public identified that the top five criteria to evaluate future waste management options should be: positive environmental effects; positive social impact and acceptability; proven technology; cost/affordability; and, ease of implementation. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 32  Responses indicated approximately 64% of respondents would prefer waste management funding be obtained through municipal property taxes rather than user fees. 5.3 EVALUATION OF DIVERSION OPTIONS A summary of the evaluated and recommended diversion options selected for the City, based on the current technology, trends, and conditions, is included in the following section. The most suitable options to increase waste diversion in the City have been divided into six areas for discussion purposes:  Promotion and Education (P&E)  Enhancement of Diversion Programs  System Optimization  Multi-residential Recycling and Diversion  Policy and Enforcement  IC&I Waste Recycling and Diversion In addition to the evaluation criteria discussed in Section 5.1, it is important to note that the implementation of the waste diversion options is likely to occur over several years, with some options requiring substantial lead time for public notification, planning, financing, and preparation. With this in mind, each option has been assigned a timeframe with respect to implementation. All options evaluated that are not considered to be viable at this time are available for reference in Appendix C. It is important to note that this plan is a living document, and that this list of options should be reviewed by the City on an ongoing basis, to ensure that the most appropriate options are implemented as conditions change and the needs of the community bend to environmental, financial, and political fluctuations. 5.3.1 PROMOTION AND EDUCATION (P&E) The City is committed to developing creative, efficient, and cost effective methods to promote waste diversion and management initiatives and to educate residents and businesses about the importance of maximizing waste diversion. A variety of factors contribute to the patterns of waste generation and disposal, including; product choices, consumption patterns, economic influences, multi-level policies and regulations, public attitudes, and busy lifestyles. As such, education programs for waste reduction should promote behavioural and social change, as well as communicate the correct information to allow people to make these changes. An effective P&E program will:  Create more awareness of the various waste issues. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 33  Achieve the eight Waste Management Best Practices established as one of the City's Key Targets. The report that provides the complete list of Waste Management Best Practices is included in Appendix D.  Expand the number and type of education and outreach and/or partnership activities year over year, from 2010 levels.  Enhance the community's knowledge and understanding of waste issues.  Influence the community's values and attitudes.  Encourage more responsible behaviour by the community. As with all forms of education, it is understood that people learn and are motivated in different ways; therefore, messages to change behaviours surrounding waste generation, diversion, and disposal are most effective if they are reinforced throughout all venues (i.e. at home, work, and/or school). To this end, the P&E program should strive to involve business groups, residents, schools, the media, and community organizations. It is anticipated that with effective communication and education, combined with the correct supporting programs, the community will be motivated to take responsible action to reduce, reuse, and recycle their waste in a sustainable manner. Several options were explored for the P&E program. The list of potentially suitable P&E options was reduced to the following three options for further evaluation: Promotion and Education Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking Enhanced P&E Continue with current campaigns but also move into other outreach programs, social media, at various levels such as websites, twitter, Facebook (radio, newsprint, advertisements, signage, and prizes), presence at local events and open houses within the community, surveys, targeted campaigns, Sustainable Peterborough goals, IC&I recycling programs. Aim for an increase in blue box capture rates of 10% over 20 years.   2% to 3% 1 Staff Training - Attend training and workshops, industry meetings (MWA, SWANA etc.)   1% 1 Schools Programming Enhancement, expand and formalize   1% 2 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible As illustrated above, enhanced P&E and training were the most preferred options for the City at this time, and are discussed in detail in the following sections. Only options that receive a ranking of 1 (most suitable) are recommended at this time to be the City's top priorities. Each year the options will be re- assessed in light of Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 34 current conditions to ensure that the options moving forward are relevant. A summary of the strengths and challenges for all P&E challenges is provided in Table 5. 5.3.1.1 ENHANCED P&E - GENERAL Enhanced P&E includes the use of existing City, public, or provincial tools and resources to promote waste diversion, with enhancements to target the particular conditions of the City to increase the diversion rate. Examples of resources that can be used to encourage participation in waste diversion initiatives include:  Media: City website, blogs, advertisements, articles, press releases, radio spotlights, new social sites;  Educational Resources: local events and targeted campaigns; and  Promotional Materials: permanent and mobile signage, stickers/labels, calendars, supporting other City programs including Sustainable Peterborough. These promotional resources can be focussed toward the topic of waste diversion in general, or can be directly related to problematic materials or particular diversion targets that are not being met (i.e. increasing the diversion of plastics, or addressing blue box materials contamination). Enhancing Peterborough's general P&E program will serve to increase the population's general knowledge of waste diversion programs, and is anticipated to increase waste diversion by up to 3%. The cost to adequately enhance the program is estimated to be approximately $80,000 per year, at a minimum. The current budget of $60,000 per year for general P&E should be increased to $75,000 per year to allow for more television, radio and social marketing campaigns, which will reach new and expanded audiences. Best practices suggest $1.18 per household, which equates to over $41,000.00 for recycling promotions alone. Additional promotional materials, entry fees, etc. for public recycling events and multi-residential working group will require another $5,000 per year. 5.3.1.2 ENHANCED P&E - LARGE FUTURE CAMPAIGNS In addition to the general P&E program that the City runs each year, special campaigns for new programs and initiatives being introduced will need to be accounted for in the appropriate annual budgets. As these new programs become a permanent part of the City's Waste Management System, additional general P&E funding to maintain awareness and participation in them will need to be considered. Some examples of specific P&E campaigns that may fall outside the general programming budget include:  Source Separated Organics program  Expanded schools programming  A multi-residential promotional campaign Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 35  IC&I diversion programs The P&E program will relate to all diversion options presented in the City WMMP and, as such, these sections may overlap in content. P&E is directly linked to all aspects of waste management be it collection, processing, or end use and final disposal. The more informed waste management system users are, the better the waste management system will be. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 36 5.3.1.3 STAFF TRAINING Currently the City has a small budget for training courses, workshops and seminars for staff, to ensure that the City is informed and up-to-date on the upcoming trends, technologies, and options available for waste management and diversion. Ensuring that all relevant City staff are informed of these aspects is essential to the success of waste management and for the development and implementation of a thriving P&E program. Training also allows for networking opportunities with peer groups, which will provide valuable insight into the application and success of P&E programs used elsewhere. It is estimated that the portion of a P&E budget assigned to staff training should be approximately $5,000 per year in order to keep up with the latest technologies. Table 5 P&E Strategies - Summary of Strengths and Challenges Option Strengths Challenges On-Going General P&E  Reach a broad audience  Flexible presentation  Cost effective  Support for waste diversion programs  Preparation of materials can be time intensive  Materials may become dated quickly  Continual modification to materials is required to maintain public interest Future P&E Campaigns SSO  Rejuvenate participation in existing programs (green waste, blue box)  Measurable organic diversion  Staff time/costs  Additional waste stream overwhelming for residents  No facility Multi-Residential Programs  Measurably increase diversion  Allows for open communications  Staff time/costs  Limited participation from landlords/tenants School Programming  Cost effective  Reach a broad audience  Work within the existing P&E programs  Staff time/costs  Providing necessary tools to maintain feedback and interest IC&I Programs  Measurably increase diversion  Develop a working group  Staff time/costs  Ongoing support and feedback for new programs Staff Training  Learn new and innovative ways to help reduce waste  Staff out of office  Costs Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 37 5.3.2 ENHANCEMENT OF DIVERSION PROGRAMS As with the P&E evaluation process, a number of options were reviewed to enhance diversion programs currently used or planned for the City, which led to the selection of six main options. The identified six options were further evaluated for suitability to the current needs and conditions of the City's residents and waste management system. Each option was reviewed to determine which would improve upon diversion rates in the most environmentally, socially acceptable, and financially feasible manner. Four of the options were identified as most viable for the City at this time. Enhanced diversion options are being established to assist with the key targets developed by the City to achieve the Goals and Objectives of the proposed Plan and the specific targets that relate to enhanced diversion include: 1. Improving the residential diversion rate from the 2010 level of 50% such that the target of 75% over 20 years will be an achievable goal, with a review of target every five years. 2. Improving the capture rates for blue box materials such that the rates will increase 10% from 2006 levels over 20 years, with a review of target every five years. 3. Setting the participation rate to 50% in year 1 of the proposed SSO program with an increase for each year of the program. A summary chart is provided below for illustration purposes. Enhancement of Diversion Programs Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking Establish new and enhance existing markets as practical for materials e.g. textiles, pet waste, wood waste, durable goods, shingles, carpeting, mattresses, CR&D   5% to 8% 1 Waste Exchange/Reuse Center - Establish a waste exchange and reuse centre with a non-profit partner to enable residents to donate and exchange reusable goods. Common for reuse centre to be established at landfill or transfer station.   1% to 3% 1 SSO Collection - Establish a residential curbside collection and processing program for SSO materials.  17% 1 Public space recycling - Install recycling containers in high traffic areas, especially where evidence of container use is pronounced. Includes outdoor parks, trails, and public facilities. Investigate public/private opportunities.   1% to 3% 1 Expand the list of eligible Blue Box materials   <1% 3 Special events diversion and recycling - Establish a City policy for events which makes recycling mandatory. Make it part of the permitting process.   <1% 3 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 38 Because the City already accepts as wide a range as is possible in its blue box program, expanding the list of blue box eligible items was not considered to be relevant. Implementing a program for special events diversion and recycling, while worthy endeavours, did not score high enough in their potential for diversion to be ranked as #1 priorities The most suitable (Ranked #1) options are discussed in the following sections and summarized in Table 6. 5.3.2.1 ESTABLISH NEW AND ENHANCE EXISTING MARKETS Currently the City collects many materials for diversion through the blue box, MHSW, and WEEE, as well as other diversion programs such as drywall and CR&D programs at the PCCWMF on Bensfort Road. However, there are still more items that could be separated and diverted from landfill. These include but are not limited to:  textiles  asphalt shingles  pet waste  wood waste  carpeting  mattresses  durable goods  food waste (organics) Textiles Textile refers to clothing, curtains, linens, towels, table clothes and other fabric items. Textiles can be separated from waste collection and, instead of disposal at the landfill, the material can be sent to various charitable organizations for reuse and recycling for such uses as polishing cloths and pet bedding at animal shelters. The City is currently investigating as many options as possible for removing this waste type from the disposal stream. Participation will depend on the level of knowledge, understanding and effort by the residents (i.e. curbside collection or drop off locations). Asphalt Shingles One substantial ongoing issue at the PCCWMF is that of the disposal of asphalt shingles. Asphalt shingles can be sourced back to contractors for use in road asphalt. Recycled Asphalt Shingles (RAS) is a product that contains approximately 30% asphalt cement by mass weight. Sources of RAS include trimmings from shingle insulation and decommissioned shingle roofs. Reuse of these materials leads to financial savings through avoidance of disposal costs, saving of air space, and reduction of the amount of virgin asphalt binder required in hot mix asphalt. The University of Waterloo's Centre for Pavement and Transportation Technology, CPATT, is committed to working with public and private sector partners to develop sustainable technologies with respect to the transportation industry. A white paper was prepared as a result of a recent study involving Miller Paving Limited, CPATT, and Materials Manufacturing Ontario (MMO). There is more interest every day on the asphalt shingle Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 39 and the RAS end use market. The City would need to identify and work with a producer such as Miller Paving with equipment that is able to remove the nails and grind the shingles to make them suitable for recycling. Pet Waste Pet waste is an issue for many municipalities. When residents walk their dogs, they tend to use plastic bags to collect the waste and the combined package is disposed of. A conventional plastic bag mummifies the feces until the plastic bag breaks down, which can take hundreds of years. Cat waste presents a host of other issues, including toxoplasmosis, which is a protozoa found in cat feces that can wash into streams, rivers, and oceans through septic systems, sewage pipes, yards, and landfills, that can infect birds, rodents, shellfish, and sea otters, causing illness and even death in these creatures. Some residents with cats dispose of waste by flushing it down the toilets. The excess clumping litter made of clay and/or silica can cause impacts to the drains as it can build up over time. The City has many options moving forward to deal with pet waste, including:  promotion of eco-friendly cat litters made of corn and free of clay or silica;  Biodegradable pet bags for collecting waste in public. These are only relevant if used in conjunction with pet waste digesters; Installation of pet waste composters or digesters in public areas, and/or the promotion of installing these units in people's own yards. It should be noted that pet waste should not be placed in the BYC nor should pet waste be included in an approved SSO program without further review, as there are pathogens that will not be readily removed during this process. Pet waste composters and digesters are designed to specifically alter the waste using enzymes which results in a benign residue. Should there be a program that becomes available to the City which processes both biosolids and SSO, the City may be able to revisit the pet waste diversion for incorporation into that program. Wood Waste Unlike metals and plastics, wood is renewable and represents an inexhaustible resource if properly managed. In 2004, a study was completed by Natural Resources Canada (NRCan) which concluded that 875,000 tonnes of wood waste was disposed of from CR&D projects in Canada each year (Forest Echo, 2011). As much as 20 to 30% of the wood used in new home construction ends up as waste material or, worded differently, for every new 2,500 square foot home constructed, it is estimated that there will be two metric tonnes of wood waste (Forest Echo, 2011). Builders and home owners can integrate reclaimed wood during their renovations such as old doors, trim and flooring from the deconstruction of older homes. An example of a supplier for these materials is the ReStore in Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 40 Peterborough and www.legacyvintage.com out of Cobourg, Ontario. The facility in Cobourg specializes in reuse and recycling of vintage homes and historical building components. A program should be developed to encourage wood waste diversion by homeowners and the IC&I sector. The diversion program should support local, existing reuse initiatives (reuse centre and charitable organizations), that are further described in Section 5.3.2.2. The success of the program would be contingent on there being adequate space for storage of wood waste at the reuse centre, and the hours of operation being supportive of the CR&D industry. If these conditions are satisfied, the participation by the residents and the IC&I sector is likely to be positive. In addition to direct reuse, clean wood waste can be recycled for use as a bulking agent with the leaf and yard waste compost facility, sold as mulch, animal bedding, reused for furniture or composite wood products or used to produce biomass energy. The City does already divert a portion of its wood waste through its CR&D recycling program. The program was touched on in Section 3.5.1.5 and is discussed further below. Currently, CR&D waste is separated when entering at the PCCWMF and diverted or at the source by general contractors with sorting and separation undertaken by M&M Disposal at the recycling facility in the Township of Douro-Dummer. Mattresses Based on discussions with landfill staff, there is currently about 50 mattresses per day being disposed at the PCCWMF. When reviewed with historical amounts and projected over the coming years, it can be anticipated that the number of mattresses disposed will be 10,000 to 15,000 per year. One mattress equates to 0.75m3 of air space and the City should look at adding this item to the list of banned materials on the by-law. Carpet Cambium also recommends that the City review the option of adding carpet as an item that should be banned from landfill disposal. It is bulky and consumes a large amount of air space. There are a number of companies that are capable of separating the carpet materials down to the original fibres for recycling and within reasonable distances to the City. Construction, Renovation, and Demolition Waste (CR&D) The diversion opportunity analysis completed in Section 4.1, indicates that approximately 9.5% of all waste generated in the City is considered to be from a CR&D source. Approximately 4.5% of CR&D (including scrap metals) is currently diverted through existing programs. Due to the nature of CR&D waste, this waste stream is well suited to recycling initiatives; however, the waste stream is comprised of a variety of components (i.e. wood, metal, and interior and exterior building materials), which requires the waste to be sorted to make it suitable for Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 41 reuse. Some of the CR&D waste is not reusable or recyclable due to size, condition, or other factors, and the only suitable option for this waste is disposal. Several options were considered to increase the diversion of CR&D waste, which included:  Promotion of sustainable policies including zero waste principles and extended producer responsibility (EPR). To explain further, the City would promote the use of Leadership in Energy and Environmental Design (LEED) construction and sustainable policies with CR&D projects, the preparation of a waste reduction plan for each project, or sorting the waste at the site prior to disposal (e.g. drywall from wood from metals). In addition, the City would try to promote deconstruction versus demolition thereby saving bricks, windows, doors, stair rails, mantels, and so forth for reuse in other homes. For EPR, the City would support using manufacturers and suppliers that are considerate of packaging and disposal requirements (e.g. use minimal recyclable packaging, biodegradable packaging);  Including proper CR&D waste handling as a condition for construction, renovation and demolition permits. Once again, the City could promote careful deconstruction versus demolition of buildings through the requirement of a waste reduction plan in the building permit process;  Establish and promote a reuse centre at the PCCWMF and promote the use of local reuse centres already established within the City; and,  Provide CR&D waste collection for small amounts of residential CR&D waste for a fee, similar to the current large article collection system. A program to manage CR&D should be prepared in conjunction with an overarching plan for management of waste generated in the IC&I sector. It is anticipated that enhancements to the CR&D program could result in an increase in the residential diversion rate of the City of 5.0%, assuming 100% capture. Implementation costs would involve policy development through building permits and enforcement protocols, as well as promotion and education materials, advertisements, and marketing materials. Operational costs would be staff time to enforce and monitor (audit) the collection and diversion of this waste type. 5.3.2.2 WASTE EXCHANGE/REUSE CENTRE An effective way to minimize waste is to encourage reuse of products and materials that have not reached the end of their effective life. Currently, the City does offer "Reusable Exchange Weekends" on a monthly basis from May through September. Through this initiative, residents are encouraged to place usable items that are no longer wanted at the curb, where any passerby is able to select items for reuse, free of charge. It also encourages reuse through a Take It Back feature on its website and through periodic articles and promotions. None of these initiatives generate any quantitative data on the volume of material that is ultimately diverted, or at least postponed, from landfilling. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 42 As previously mentioned, builders and home owners can integrate reclaimed wood during their renovations such as old doors, trim and flooring from the deconstruction of older homes. While one builder or home owner may not An example of a supplier for these materials is the ReStore in Peterborough and www.legacyvintage.com out of Cobourg, Ontario. The facility in Cobourg specializes in reuse and recycling of vintage homes and historical building components. It is recommended that the City investigate the possibility of establishing a waste exchange and reuse centre at the existing PCCWMF for residents and the IC&I community to utilize. The City could possibly work with post- secondary institutions and/or local charitable organizations for the operation and management of the centre. Such a facility may be used as a central location for residents, or as a transfer station that is coordinated with a local community or not-for profit program such as Habitat for Humanity and Re-Store, the Canadian Diabetes Association, St Vincent de Paul or the Salvation Army as well as the Lakefield Animal Shelter and other private charity organizations. A permanent facility such as this would draw large numbers of users once people became aware of it, and larger volumes of materials would be diverted from the tip face. It would even be possible to quantify the amount, by having people weigh out their materials. 5.3.2.3 SSO COLLECTION Organics typically make up about 37% of residential waste. The study entitled Residential Waste Composition Study (Ministry of the Environment, 1991) supporting this percentage is included for reference purposes in Appendix D. The organics waste stream is generally divided into two types: 1) leaf and yard waste and 2) food waste. The diversion opportunity analysis indicates that virtually all leaf and yard waste generated in the City is diverted through its Green Waste Collection program, which equates to 14.1% of all waste generated in the City. As there is a by-law in place to enforce the Green Waste program, it is anticipated that the capture rate will continue to be close to 100%. . It is in the area of food waste (SSO) where the City can realize the greatest potential for gains in diversion - approximately 17%, according to the diversion opportunity analysis in Table 4. The City currently has a small pilot area where SSO is collected for composting. Some municipalities are working jointly with private companies such as Durham with Miller to collect and process their SSO materials. Other municipalities such as the District of Muskoka have their own compost facilities that they operate and process the SSO as well as leaf and yard and biosolids materials. Costs vary from municipality to municipality depending on the feedstock to be included in the program (biosolids, fats, oils greases (FOG)), what the end product is to be, what type of technology will be applied, the collection process, whether the residents will use green bins or bags, and so forth. Based on a study undertaken by FCM, collection costs are estimated to be approximately $100/tonne and processing costs range from $40 to $150/tonne depending on the complexity of the system. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 43 To accommodate the processing of food waste, the City would require significant upgrades to its existing composting system. The use of alternate technologies, exploring public/private partnerships, or export of the SSO to a suitable processing facility in another jurisdiction would need to be investigated. A comprehensive review and survey of Canadian SSO and household organics facilities was completed by the Recycling Council of Alberta (RCA) and Municipal Waste Integration Network (MWIN) in April 2006 (RCA & MWIN, April 2006). A component of that study was to estimate capital and operating costs for typical compost technologies. The RCA/MWIN study developed capital and operating costs based on the actual quantity of organics that may be generated within municipalities of various populations and on real data from operational facilities in Canada. Total costs for capital and operation of compost facilities ranged from $40 to $60 dollars per tonne per year ($/tonne/yr) for a turned windrow process and up to $100 to $150 /tonne/yr for an anaerobic in- vessel facility (RCA & MWIN, April 2006). These estimates exclude collection costs. Figure 2 illustrates the locations of current composting, waste management, and MRF facilities already approved and operating within the province in relation to the City of Peterborough. !( Niagara Falls Ottawa Oshawa London Guelph Barrie Toronto Orillia Lindsay Pembroke Kingston Hamilton Cornwall North Bay Owen Sound Huntsville Brockville Belleville Mississauga Peterborough Chatham-Kent Greater Sudbury Kitchener-Waterloo 9 8 7 6 5 4 3 2 1 34 32 31 30 29 28 26 25 24 23 22 21 20 19 18 17 16 14 13 12 11 10 15 27 33 35 !( !( !<( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !<( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( !( SNS July 2012 1965-001 1:3,000,000 2 Figure: Created by: Checked by: Date: Project No.: Scale: P.O. Box 325, 52 Hunter Street East Peterborough, Ontario, K9H 1G5 Tel: 1 (705) 742.7900 Fax: 1 (705) 742.7907 www.cambium-env.com Source: © Queen's Printer of Ontario, 2010 (this does not constitute an endorsement by the MNR or the Ontario Government) KSM Legend 0 10 20 30 40 Kilometers !( Available Landfill Site !( Composting Faciltity !( Energy from Waste Facility !( Material Recovery Facility !<( Landfill/Composting Highway Water Area Provincial Park County Boundary Built-Up Area Projection: NAD 1983 UTM Zone 17N º WASTE MANAGEMENT MASTER PLAN Province of Ontario PROVINCIAL FACILITIES LOCATION PLAN 1 Navan Landfill 19 IMS Site 2 Ottawa Landfill 20 Halton Recycling 3 Eastern Ontario Waste Handling Facility 21 Gravenhurst Landfill Site 4 Algonquin Power Energy From Waste 22 Stisted (Muskoka) Landfill Site 5 Durham York Energy Centre 23 Rosewarne Landfill Site 6 Nepean Landfill (Closed) 24 Kingston Area Recycling Centre 7 Norterra Organics Processing Facility 25 Quinte Waste Solutions 8 Ottawa Valley Waste Recovery Centre 26 County of Northumerland MRF 9 Trail Road Landfill 27 Peterborough MRF 10 Leaf and Yard Waste Depot 28 Manco Recycling Centre 11 Clarington Compost Facility 29 Belleville MRF 12 Pickering Compost Facility 30 Renfrew MRF 13 Miller Leaf Composting Site 31 Wesleyville Recycling and Renewable Energy Facility 14 Dufferin Transfer Station 32 Halton Recycling MRF 15 Region of Peel Integrated Waste Management Facility 33 Orenda Recycling Centre 16 Kawartha Biogas 34 Columbus Recycling Centre 17 Lindsay Ops Landfill 35 Two-Tyme Recycling 18 Community Environmental Recycling Centre Facilities Reference List Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 45 5.3.2.4 PUBLIC SPACE RECYCLING Consistent with the anticipated increase in diversion through continued promotion of the existing blue box program, providing recycling opportunities in public spaces would serve to further increase that diversion. The City has numerous parks and recreational areas that are widely used by residents and tourists alike. While some of these locations have already been equipped with designated receptacles for waste and recyclables, the majority of public spaces currently provide either only garbage collection or no collection at all. Public space recycling is considered to be consistent with the best management practices target that was established and reported at the beginning of the Plan. A public space recycling program will help the City achieve the diversion target of 75% that it has set for the next 20 years. It also serves to reinforce the public's awareness of the importance that the municipality places on waste management and recycling. Table 6 Diversion Program Enhancements - Summary of Strengths and Challenges Option Strengths Challenges New Markets for Diversion  Increased landfill capacity  Increasing divertible material types will directly affect diversion rate  Positive public perception  Create niche job opportunities for processing and salvage  Processing infrastructure required for some materials  Staff time  Costs for recycling Waste Exchange / Reuse Centre  Positive public perception  Win/win for public and City  Possibility to work with non-profit organization to offset costs  Tracking impact of activities  Costs associated with implementing SSO Program  Large increase in diversion possible  Converted to a beneficial end product (compost)  Growing social acceptance  High capital and operating costs  No policy to force participation  No local processing facility Public Space Diversion  Positive message to the public and visitors to the area  Increased diversion  Potential for advertising on bins for other diversion programs  Initial capital costs  Staff time  Cross contamination Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 46 5.3.3 SYSTEM OPTIMIZATION The waste services currently provided by the City involve a number of optimization measures that make waste collection, disposal, and diversion convenient for residents, such as:  a 24 hour recycling depot;  a weekly two stream recycling program;  a year round depot for all MHSW and WEEE; and,  weekly leaf and yard waste collection (seasonal). A number of options were reviewed that can be expected to further optimize services for residents, to increase participation in waste diversion initiatives, and to create cost efficiencies. Four options were chosen for further evaluation: System Optimization Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking Pick-Up Frequency and Collection Optimization - Implement bi-weekly pick-up of garbage once an SSO program is established (weekly collection of organics)    3%-7% 1 Regular Waste Audits - Complete waste regular waste audits to confirm composition, identify problem areas and to determine available material for recovery.    N/A 1 True System Costs - Complete waste flow and full-cost accounting tools using gap or similar analysis, to show where best savings can be found through diversion.  <1% 3 Waste Management Utility - Explore the possibility of a waste management utility, whereby all waste management activities are operated and funded as a separate utility.  <1% 3 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible The full list of options that were evaluated are included in Appendix C and will be reviewed annually by the City as environmental, financial, and political conditions change and impact the needs for different strategies. Following the evaluation process, it was concluded that modifying the pick-up frequency and completing regular waste audits are the most suitable options in the short term to optimize current and future waste management in the City. A summary of the strategies is included in Table 7. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 47 5.3.3.1 PICK-UP FREQUENCY AND COLLECTION OPTIMIZATION The current weekly collection frequency of waste is adequate for the City, based on the diversion programs that are presently offered. If the City implements curbside collection of SSO, the collection frequency should be reviewed and modified to optimize participation in this program. The two stream recycling collection and SSO collection should both occur every week. These diversion programs combined should leave very little else in the garbage stream of participating residents, thereby making bi-weekly garbage collection viable. The less-frequent collection of garbage would further encourage participation in the diversion programs. In most municipal waste management systems, the collection of waste and recycling is the most expensive aspect. A 1995 study undertaken by the Solid Waste Association of North America (SWANA) indicates that about 50% of waste management costs are incurred through collections (SWANA, 1995). Modifying the pick-up frequency has successfully improved the level of participation in diversion programs in other municipalities and has also reduced the costs of collection. Some additional ways to improve and optimize collection include: routing optimization, using automated collection equipment and possibly modifying the types of collection vehicles to accommodate different waste streams and programs on the same truck. 5.3.3.2 REGULAR WASTE AUDITS The City completed a full waste audit in 2006 and is undertaking an updated waste audit in 2012 to verify waste composition and diversion data. It is recommended that the City perform waste audits on a more frequent basis following the implementation of the options within this Plan, in order to determine if the recommended strategies are bringing the City closer to meeting the targets identified in Section 1.4. Audits can be used to track the performance of the diversion strategies and programs recommended in this Plan, following their implementation. The audits highlight areas that should be targeted for increased P&E, based on observations of divertible materials that continue to be seen in the waste stream instead of the recycle stream. In this way, audits improve on the efficiencies of waste collection and processing by confirming that only residues and unmarketable material are shipped to the PCCWMF. Conducting waste audits demonstrates the City's commitment to diversion and sustainability, and a desire to improve the performance of the waste system. It is recommended that the City maintain ongoing seasonal waste audits to track the progress of the strategies to be implemented with the Plan. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 48 Table 7 System Optimization - Summary of Strengths and Challenges Option Strengths Challenges Pick-up Frequency  Cost savings  Increased diversion  Mixed public response to curbside collection  Long term implementation Regular Waste Audits  Document waste composition  Allow for accurate tailoring of P&E programs to target key materials  Measure success  Provide valuable feedback  Staff time  Voluntary participation  cost 5.3.4 MULTI-RESIDENTIAL RECYCLING AND DIVERSION O. Reg. 103/94 requires any owner of a building containing six or more residential units to implement a source separation program for waste, provided that the building is located within a municipality with a population greater than 5,000 persons. If these buildings are located in a municipally serviced curbside collection area, such as the City of Peterborough, the municipality is responsible for the collection of the waste. Research has shown that many building owners that are obligated to provide source separation programs are unaware of the requirements of O. Reg 103/94 (KPMG, 2007); therefore, an effective P&E campaign directed toward multi-residential property managers could go a long way toward increasing waste diversion rates from this sector. Even established multi-residential recycling and waste diversion programs throughout the Province face a number of cultural and structural challenges not experienced by curbside programs. The result is poor recycling participation and waste diversion rates from multi-residential buildings. In general, reasons for low waste diversion rates have been linked to language barriers, transience, lack of ownership, peer pressure/anonymity, inconvenience, material contamination, lack of financial incentives, lack of support by building management, and ineffective existing infrastructure (GENIVAR, May 2010). A list of options for the multi-residential sector was reviewed, and five options were selected for further evaluation, as identified in the table below. All other options reviewed are included in Appendix C for future consideration. Waste management legislation, social acceptance, environmental conditions, and financial implications all change; with these changes, the City will need to re-evaluate the Plan regularly. A summary of the strengths and challenges is included in Table 8. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 49 Multi-Residential Recycling and Diversion Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking SSO Collection - Establish a Green Cart collection for SSO in MR buildings so service consistent with SF households (Phase 2 of SSO Program)  2% to 3% 1 Multi-Residential Working Group - Establish a Multi-Residential Working Group with City and superintendent reps that meets on a regular basis to discuss waste diversion challenges and strategies    <1% 2 Feedback to buildings - Provide feedback to residents on how their particular building is doing (using graphics, etc.)  <1% 3 Designated goods diversion (e.g. Electronics, batteries, textiles) Establish specific collection programs in multi-residential buildings to divert designated goods for recycling/reuse  1% 3 Waste diversion info provided to new and existing tenants - Establish protocol with building owners to provide waste diversion educational packages to new and existing tenants on an annual basis  <1% 3 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible A single option was determined to be most suitable for implementation in the City at this time; SSO collection for multi-residential buildings. The City should include multi-residential buildings in the development of the SSO program such that all implications, including full financial and environmental costs and benefits, are accounted for when establishing the program. The program would require consultation with representatives on behalf of landlords and tenants, SSO green carts suitable for the various buildings within the City, as well as communication efforts and targeted P&E programs specific to the multi-residential housing sector. It is generally recommended that the City include multi-residential developments in the P&E program, with a focus toward informing owners and property managers of obligations under O. Reg. 103/94 and outreach to residents with a demographically appropriate information package. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 50 Table 8 Multi-Residential Recycling - Summary of Strengths and Challenges Option Strengths Challenges SSO Collection  Could be included in the phased in development of City-wide SSO program  Large quantities of organics can be collected in one location  Positive public perception (equal services and requirements as single family households)  Participation  Cross-contamination  Cost 5.3.5 POLICY AND ENFORCEMENT The successful implementation of many of the diversion options presented in the Plan will be dependent on local, regional or provincial policy support, and local enforcement. Adequate staffing with trained personnel is critical to the enforcement of policies that will ensure efficiencies in procurement and contract management as well as operations and collections. Existing policies and enforcement enable the City to have the current impressive diversion strategies already in place; however, increased enforcement of key programs (CR&D, IC&I) will be required to meet the goals and objectives proposed within this Plan and to achieve the aggressive but achievable diversion targets. Several policy based approaches were reviewed to encourage participation in the blue box program. Participation in the blue box program is already high; however, policy approaches considered to further increase participation included clear bags for garbage, a bag-tag system, landfill/disposal bans, and the enforcement of mandatory recycling and source separation by-laws (materials bans). Sustainable procurement programs and policies were also explored as options to increase the diversion rate. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 51 The policy and enforcement options evaluated are provided below. Policy and Enforcement Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking Stronger enforcement of Landfill/Disposal Bans - Designated materials are prohibited from being disposed at the landfill or disposal facility  1% to 2% 2 Stronger Enforcement of Curbside Bans and lift limits at the curb   <1% 2 Green Procurement and Sustainable Procurement Programs within the City - Develop a corporate policy that encourages green procurement (work with Sustainable Peterborough policies)  <1% 2 Joint Procurement Policy with other municipalities - Wherever feasible, consider making joint purchases with other neighbouring municipalities to take advantage of volume discounts  <1% 2 Bag-Tag/Pay-as-you-throw - Financing strategies used to promote waste diversion including full or partial Bag Tag systems, variable and hybrid variable rates, pay by collection frequency, variable carts rates, weight- based garbage collection, possibly supported by RFID technology    1%-4% 3 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible The policy and enforcement initiatives considered during this review were not ranked in the top options for immediate action. The City already has mandatory recycling as part of its garbage collection, as well as landfill bans for specific materials. A reduced bag limit is recommended for consideration following the successful implementation of the SSO program. Enforcement of the bans and bag limits should be audited on a regular basis to ensure the bans and bag limits are being enforced and the message is clear and consistent. The Bag-Tag/Pay-As-You-Throw option scored low in our ranking, due to a perceived reluctance by the public to accept a fee-for-service program. However, it is strongly recommended that variations on this theme be considered by the City. A bag-tag or clear bag system has been used in other municipalities with proven success at increasing diversion, and this is something the City may wish to explore in the future. As previously noted in Section 3.1, the City enacted a by-law (Chapter 594 Garbage Collection) which defines green waste and recyclable material and stipulates that it is illegal to dispose of recyclables as solid waste. The City also developed bylaw 07-027 which clearly lists a number of materials that are banned from being disposed of as garbage at the County/City facility. Chapter 594 excludes several other materials from the definition of garbage. Copies of these by-laws are included in Appendix B for reference purposes. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 52 Materials banned from disposal at the PCCWMF include:  hazardous waste  blue box materials  clean wood waste  drywall  green waste (leaf and yard materials)  scrap metal  tires  explosive or highly combustible material  building materials  automobile parts  hot material  industrial waste    "Green procurement" decisions include consideration of resource sustainability, environmental impact, waste reduction, and local production in municipal purchasing decisions. One option for green procurement is that of extended producer responsibility (EPR) and supporting legislative changes to endorse more EPR by reducing the amount of waste generated at source. The EPR framework assigns responsibility to producers to generate less waste materials including packaging, disposable items, and items that are not readily recyclable or disposed of. EPR means that product manufacturers are responsible for the full life cycle costs associated with their products including the environmental costs of production and managing the product at the end of its life, whether that be for reuse, for recycling, or safe disposal. Packaging bans, fees (such as for plastic bags), and levies have proven useful in motivating producers and consumers to reduce the generation of waste at the source, or at the point of purchase for some waste types. Much of the waste managed by the City is produced outside the local area, and is transported into the City by commercial establishments, businesses, and residents in the form of various consumer products and packaging. In some jurisdictions in Ontario, political lobbying is being undertaken or considered to motivate the Government of Ontario to impose the principles of EPR on manufacturers and producers of products to reduce the volume of waste generated at the source of production. Waste related impacts can be reduced through the implementation of other green procurement policies, such as making "green" purchasing decisions. For a product to be considered "green" it should be made from recycled or sustainable materials, have a limited amount of packaging, and be sourced as locally to the end use of the product as possible. Green procurement policies encourage product producers to use alternative sources of raw materials, such as recycled materials. In so doing, overall support to waste minimization and diversion measures is generated, by providing a market for the materials being recycled. The City should consider implementing green procurement policies at municipal facilities, which would include the consideration for resource sustainability, environmental impact, waste reduction and local production in municipal It is recommended that the City review and update its existing waste management bylaws. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 53 purchasing decisions. Green procurement policies can include sourcing and using environmentally friendly products in the work place, such as natural cleaning supplies, biodegradable bags and 100% recycled paper. To reduce the cost of these items, the City could initiate a purchasing partnership with a neighbouring municipality such as the County, to buy green products in bulk for a lower fee or reduced shipping costs. The City already has several joint purchasing policies in place and is seeking opportunities to increase purchasing efficiency through new partnerships. The City should continue to enforce and implement policies for sustainability and has adopted the Sustainable Peterborough Plan which promotes the preparation of waste management plans and reduction policies in support of building permits. 5.3.6 IC&I WASTE RECYCLING AND DIVERSION Statistics Canada estimates that approximately 67% of waste generated in Canada is from non-residential sources, which is consistent with the same statistical comparison for the Province of Ontario, where 66% of waste is non-residential (Statistics Canada, 2010). City staff reported that 57% of the waste stream for the City was from non-residential or IC&I in 2010. Given that such a significant percentage of all waste generated is from non- residential sources, it is imperative that waste management planning be cognisant of opportunities to increase waste diversion in the IC&I sector. As noted by the Federation of Canadian Municipalities (FCM, March 2004), the majority of IC&I waste is composed of recyclable or compostable material, with 85% of the typical composition of waste comprised of mixed paper, corrugated cardboards, food waste, plastics, and ferrous metals. All of these materials are divertible, with the proper infrastructure in place. Assuming a capture rate of 85% for divertible IC&I materials, the City could expect to realize an overall diversion rate increase of 38% through waste diversion in the IC&I sector alone. There are several policies and programs in place in Ontario which could target IC&I waste for increased diversion. Five regulations, referred to as the 3Rs Regulations, were made under the Environmental Protection Act in March 1994 to promote waste diversion among designated IC&I and CR&D generators:  O. Reg. 101/94: Recycling and Composting of Municipal Waste; amended by O. Reg. 251/11.  O. Reg. 102/94: Waste Audits and Waste Reduction Workplans; No amendments.  O. Reg. 103/94: Industrial, Commercial and Institutional Source Separation Programs; amended by O. Reg. 230/11.  O. Reg. 104/94: Packaging Audits and Packaging Reduction Workplans; No amendments.  O. Reg. 105/94: Definitions (Amendments to Regulation 347); amended by O.Reg. 234/11. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 54 These Regulations apply to IC&I waste generators, including: hospitals, hotels and motels, office buildings, restaurants, retail shopping establishments and complexes, educational institutions, manufacturing, and demolition and construction projects. The Regulations prescribe source separation requirements for businesses of different sizes and are mostly targeted toward large IC&I generators. Policies and programs should be considered to increase waste diversion for smaller businesses that are not required to comply under the Regulations. Some municipalities have had success in encouraging waste diversion from the IC&I sector by implementing by-laws requiring IC&I facilities to implement recycling programs. With this in mind, it is recognized that the current level of staffing within the City's Waste Management Division would not be sufficient to implement, monitor or enforce IC&I diversion programs. A short list of options were evaluated for improved diversion in the IC&I sector: IC&I Waste Recycling and Diversion Objective Satisfied Strategy Enhancement Option 1 2 3 Diversion Potential Ranking SSO Implementation - Implement a user-pay SSO program for IC&I sector (Phase 3 of SSO program)  TBD 2 Build IC&I Database - Make database for use to manage and monitor solid waste programs   3 Designated goods diversion - Specific diversion programs established small IC&I to divert designated goods for recycling/reuse and expand to larger IC&I gradually.  3 Note: Objectives are 1) Maximize Diversion; 2) Minimize Generation; and, 3) Fiscally Responsible Based on the evaluation, all options were determined to be only marginally suitable for the City to pursue at this time. This WMMP is generally based upon the residential waste stream and detailed data on IC&I waste volumes and composition within the City is not known. It is recommended that further study of waste generated and disposed from the IC&I sector should be undertaken to determine current disposal and diversion rates. While SSO implementation in the IC&I sector is not feasible at this time, this program could be extended to IC&I after it is developed and implemented for residential waste in the City. At that time, it is recommended that the City seek local and regional partners to develop a strategy for managing and handling divertible IC&I waste to realize some, if not all, of this potential diversion opportunity. Some basic options that should be considered when planning for waste management related to IC&I waste include: Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 55  Increase staffing levels;  building an IC&I database to manage and monitor solid waste programs;  enhancing the City's website with a section dedicated to IC&I waste management and diversion matters;  developing a targeted P & E strategy for IC&I that would provide support and tools to generators on how to maximize recycling opportunities;  implementing financial penalties for poor performance or failure to meet recycling or compostables targets;  terminating waste collection and/or landfill service for failure to participate in the recycling program, or to meet identified minimum targets for waste diversion;  promoting the diversion of designated goods (i.e. MHSW, WEEE, textiles) through the implementation of specific collection programs for small IC&I generators to divert such goods for recycling or reuse; and,  requiring generators to complete and submit Recycling Plans to the City for review and approval. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 56 5.3.7 ANTICIPATED DIVERSION AND ASSOCIATED COSTS There are many options available to increase waste diversion in the City and the list previously reviewed will provide the City with some flexibility to choose the most suitable options for their area. Several key goals should be considered as the driving force for an increase in waste diversion, including;  preserving waste disposal capacity at the PCCWMF and other active waste disposal sites;  providing up to date and accessible services for residents;  increasing the efficiency of the waste management system; and,  generating opportunities for cost savings. Table 9 below includes a list of the preferred waste diversion options, as determined through the evaluation of all options discussed in Section 5.3. The options have been ordered according to the projected implementation timeline (i.e. short, and long term) and then by greatest to least potential for increased diversion within their strategy grouping. Table 9 Anticipated Cost and Diversion Rate Increase by Diversion Option Strategy Option Increased Diversion Potential (%) Annual Net Cost Per Household Implementation Timeline Promotion and Education (P&E) Enhanced P&E 2% to 3% $2 to $31 S Staff Training 1% $0.5 to $11 S Enhancement of Diversion Programs SSO Collection 17% $20.00 2 S - M Establish New and Enhance Existing Markets 1% to 3% TBD S Waste Exchange/Reuse Center 1% to 3% $1.00 3 S - M Public Space Recycling 1% to 3% $2.23 4 S System Optimization Pick-Up Frequency and Collection Optimization 3%-7% 7% savings 5 M Regular Waste Audits N/A $1.796 S Multi-residential Recycling SSO Collection 2% to 3% $0.67 7 M - L Note: S = short term (1-2 years); M = medium term (3-5 years); L = long term (>5 years); TBD = to be determined 1. Based on discussions with the City 2. (Lura Consulting Inc., August 2007) 3. (Stantec, March 2011a) 4. (Urban and Environmental Management Inc., February 2012) 5. (2cg, October 2011) 6. Based on waste audit cost data provided by the City of Peterborough. 7. (Stantec, June 2010) Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 57 5.4 DISCUSSION OF WASTE DISPOSAL OPTIONS The City is currently focusing significant effort on increasing waste diversion in order to extend the life of the current landfill and improve upon the amount of air space remaining. Notwithstanding this effort, waste continues to be generated and the City is aware that they need to start assessing alternatives for waste disposal while pursuing aggressive waste diversion targets. As part of the public consultation process for this Plan, a survey was distributed to residents on the City website and at PICs to determine the public opinion on the preferred waste disposal method for the City. The following two notable comments on waste disposal were provided from the City's survey:  59% of respondents are very concerned about potential impacts of landfilling waste, including; groundwater, biological, and surface water impacts, as well as odours and air emissions.  The public identified that the top five criteria to evaluate future waste management options should be: positive environmental effects; positive social impact and acceptability; proven technology; cost/affordability; and, ease of implementation. The general public also indicated that they wanted to see an increase in diversion. Accordingly, the City views diversion as the primary goal, but disposal will always be a vital and important component of the future waste management system. The PCCWMF will continue to provide waste disposal capacity for the County and City for approximately 12 to 15 years (from January 2011) based on an assumed annual waste disposal rate of 60,000 tonnes (City and County combined) and an assumed apparent waste density of 0.65 tonnes/m3 (Genivar and Urban & Environmental Management Inc., 2011). The assumed annual waste disposal rate noted above includes waste from all sources, including residential and IC&I waste. To prepare for filling the existing disposal capacity at the PCCWMF, the City will be required to complete an environmental assessment (EA) under the Environmental Assessment Act (EAA) to gain additional disposal capacity, or to manage residential waste in an alternative way (i.e. thermal treatment, anaerobic digestion). The City intends to move forward with the EA process in partnership with the County to determine the most suitable option for waste disposal for both jurisdictions into the future. It is recommended that the City undertake a formal review of waste disposal technologies on a regular basis (i.e. every three to five years) as part of its solid waste management planning program, which will lead into the EA process. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 58 Some of the options and technologies that currently exist and should be investigated in the EA process include: 1. Expanding capacity at current facility; 2. Developing a new landfill; 3. Anaerobic digestion (AD); and, 4. Thermal treatment. Most of these waste disposal options would be subject to major studies, municipal and provincial approvals and possibly federal approvals. The intent of the studies and approvals is to make sure that the expansion or creation of a new facility, and subsequent operation, does not have a negative impact on the environment. Components of the environment considered in the required studies include natural, cultural, social and economic aspects. Significant supporting studies are prepared to assess potential impacts to the components of the environment, as presented above, which may result from each disposal option. Public and aboriginal consultation is a fundamental component of the EA process. The following major studies and approvals would be required, at a minimum:  An individual EA must be completed and then approved by the province under Part II of the EAA and Ontario Regulation 101/07 Section 2(1)1; and,  Approval under the EPA and Ontario Regulation 232/98, related to landfill site investigations and design. In the case of waste disposal site expansions and new site development, the time required to complete an EA and obtain all of the necessary approvals is approximately five to eight years. Due to the considerable time commitment required to complete the EA and approvals process, it is recommended that the City work with the County to initiate the process within the next five years. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 59 6.0 WASTE MANAGEMENT PLAN IMPLEMENTATION Key targets have been developed, which will serve to help the City reach their goals and objectives, as identified in Section 1.4. As a review, the key targets are as follows: The development of this Plan has included:  review of the existing waste management system;  identifying gaps in the current system, from infrastructure and operations points of view; and,  evaluation of various options and strategies to improve the waste management system and remain in line with the key targets. The Plan is a living document and, as such, the options and strategies should be reviewed annually with the key targets reassessed every five years to ensure that the City remains in line with the current regulatory and social circumstances, while meeting the needs of residents and those in the IC&I sector. In this section, ongoing monitoring protocols are recommended to the City for the Plan to remain effective and relevant. There is a brief discussion of proposed community engagement, possible partnerships and ongoing collaboration, to ensure that the Plan is well received by waste system users. Suggestions on ways to review and assess the progress and success of the implementation of the programs identified in the Plan are provided. KEY TARGETS  Expand the number and type of education and outreach and/or partnership activities year over year from 2010 levels.  Meet all eight Waste Management Best Practices as outlined in the Blue Box Program Enhancement and Best Practices Assessment Project Report, 2007, prepared by KPMG LLP, a Canadian advisory services firm (as outlined in Section 1.4).  Residential diversion rate will increase from 2010 level of 50% to 75% over 20 years, with a review of target every five years.  Capture rates for blue box materials will increase 10% from 2006 levels (79.5%) over 20 years, with a review of target every five years.  Participation rate of 50% in year 1 of the proposed SSO program with an increase for each year of the program. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 60 The City has identified some methods to move toward Green Economic Development, with guidance from Peterborough Green Up initiatives and the Sustainable Peterborough Plan, and some of these ideas are promoted through this Plan. As the provincial and federal governments take greater interest in municipal waste management, more options may become available for the City to work with these levels of government for additional economic development strategies. 6.1 MONITORING AND IMPLEMENTATION SCHEDULE It is recommended that an annual review of the proposed diversion strategies and the list of diversion options available to the City (as provided in Appendix C) be undertaken. Every five years, it is recommended that the City undertake a detailed assessment of the goals, objectives and key targets as future social, environmental and regulatory environments may or may not be applicable to the original targets established upon commencement of the planning process. Ongoing monitoring of the progress of this Plan is proposed as follows:  feedback from online surveys;  feedback from public events;  feedback from operations and contract staff; and  waste audits conducted regularly. An implementation schedule should be developed by the City to ensure that the steps taken to develop and execute the Plan are making the intended impact. 6.2 COMMUNITY ENGAGEMENT There are many methods that the City can adopt to involve and engage the community in the implementation of this Plan. With the planning process that accompanied the preparation of this document, City and Cambium staff were involved in presenting to the public via newspaper ads, radio advertisements, and online surveys and through two public information centres. There has been an increasing trend in participation in waste management planning among major stakeholders and public infrastructure development in recent years. The City is aware of this increased interest, and has been looking at ways to embrace this change. The following four steps will be used to engage the community in the adoption and implementation of this Plan. The success of reaching the goals and objectives outlined in the Plan is contingent upon a high level of participation from the community, including the public, municipal partners, and the IC&I sector. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 61 6.2.1 INFLUENCE AND INFORM Some governments have been utilizing the "community engagement ladder" and with each government and individual department, this ladder varies but generally stated this term means, "if you give a person the tools necessary to make an effective and informed decision, they will make the legitimate choice". The City is able to influence or inform the members of the public and affected community through the use of various tools, including:  media management,  advertising;  new social media websites;  public events; and  seminars. The purpose of informing and influencing the stakeholders would be to provide them with the necessary information to increase their awareness of a specific program (e.g. SSO program, enhanced diversion, or CR&D diversion) or with general knowledge to influence their use of the system (e.g. informing residents of the issue of blue box materials contamination). Educational or one-way campaigns would be recommended for new enhanced diversion programs such as adding textiles to the recycling or asphalt shingles. For large scale new programs or waste system modifications, such as SSO or possibly the development of a new facility to manage the organics stream, the City would require a more in-depth approach such as the consultation process discussed in the next section. 6.2.2 CONSULT AND INVOLVE By consulting and involving major stakeholders, and/or residents and members of the public, the City is able to fully appreciate and understand the issues, concerns and values presented. The consultation approach is normally practiced when there are issues that may involve perceived uncertainties or gaps in truth that need to be clarified by City staff, or in instances involving technical information that needs to be presented to the public and stakeholders in layman's terms. Areas of concern and stakeholder values and questions are constructively discussed between the City and respective parties through workshops, public information centres, surveys and committee meetings. 6.2.3 PARTNER AND COLLABORATE In some large projects, municipalities have selected to use a collaborative approach which involves cooperation between major stakeholders, operations staff, senior management and consultants. This approach, which is referred to as "value engineering", is a worthwhile tool that enables the City to meet with interested parties to find Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 62 common ground at various stages of a project. By partnering and collaborating with the community on larger projects and possibly establishing a committee to achieve this, all parties are represented and it becomes a consensus decision making process. As previously noted in Section 1.1, the City shares waste management services with the County and, as such, should consider partnership and collaboration with the County with any future waste management planning strategies. Currently, the City has an ongoing relationship with the County through the ongoing management of the PCCWMF, use of the MRF, and provision and promotion of diversion programs. It is recommended that the City continue with the current relationship and look for opportunities to collaborate with the County on other waste management strategies in the future. Community partnerships and collaboration are also possible. An example of a community based partnership is to encourage and facilitate diversion and reuse among the large student population in the City. It is recommended that the City work with the post-secondary institutions by establishing a working group to find efficient and economical solutions to reuse and recycle the items that are currently tagged and disposed of. It should be noted that there are funding opportunities that may exist for collaboration of this type, which are further discussed in Section 6.5. 6.2.4 EMPOWER Through a community engagement and consultation process, the City ultimately provides the residents and community with the tools necessary to act responsibly and decide through their actions what the future of waste management will be and how they can impact decisions in the years to come. The residents need to be involved and actively participate today in order to minimize costs, financially and environmentally, for the years to follow. The City can influence and inform, consult and involve, partner and collaborate, but the residents have the ultimate power to make the changes necessary. 6.3 GREEN ECONOMIC DEVELOPMENT As recently seen and heard in the newspapers and on television reports, the Province of Ontario is proposing to move towards a zero waste future. Initiatives will be introduced to aid in the reduction of solid waste, increase diversion and to build a more green and sustainable economy through the Green Energy Act. The recommendations made in this Plan are consistent with these initiatives, and support moving toward a zero waste future. The City can use this Plan, and the recommendations proposed within, as a starting point to build their economic development plan. The green and sustainable options selected through the development of this Plan will create jobs, reduce disposal costs, and will possibly have a positive payback for the community turning what typically would be deemed a liability into an asset. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 63 6.3.1 JOB CREATION With the proposed waste diversion and management options outlined in this Plan, several new job opportunities will be created. For example, the proposed facility for organics processing, reuse centre and possible option for increased diversion of CR&D materials will create a minimum of one position for each option discussed, be it through policy and enforcement, promotion and education staffing, or directly at the new facilities in operations. A recent report completed by Lura Consulting (2010) indicates that the biggest source of job creation and further economic spin-off for the community would be realized by supporting provincial EPR programs and the reduction and recycling of CR&D materials. 6.3.2 FINANCIAL RECOVERY FROM DIVERSION From a financial outlook, by diverting more materials as proposed in Section 5.3.2, the City will be maintaining the waste disposal capacity available at the PCCWMF for disposal of non-recyclable, non-reusable or non-divertible material. The increased diversion will save the City funds over the long term by postponing the capital investment required to obtain approvals for a new waste disposal option before the capacity at the existing facility is depleted. The potential sale of reuse material and the new markets identified for sale of divertible materials (e.g. recyclables, CR&D) may also provide additional financial support to the City. Funding opportunities for the development of a reuse centre may exist with the federal or provincial government. While no financial gain is necessarily implied, there could also be green economic benefit by collaborating with the post-secondary institutions in the City for reuse strategies. In addition, cost savings could be realized through the development and implementation of a new facility for organics processing, be it composting, anaerobic digestion or thermal treatment, from which energy could be generated and used internally or sold, as discussed in the following section. 6.3.3 ENERGY PRODUCTION Some composting systems have been adapted to collect heat from the organic material during the composting and curing process as a source of renewable energy. Heat capture is achieved through glycol, air or water and can be used to generate energy from compost. Captured heat could be used for direct heating of on-site buildings or for generation of electricity for other uses. This type of system should be considered when SSO collection begins. Advancements in composting mixed materials have been made in recent years, and studies are currently being done on processes that involve the combination of SSO; leaf and yard waste; fats, oils and greases (FOGS) from IC&I; as well as biosolids and septage. Due to the recent advancements in this area, this system is an available option for processing organics for the City. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 64 Other technologies such as anaerobic digestion (AD)and thermal treatment of waste are also options to be considered. Establishing an AD facility directly at the wastewater treatment facility is an option that could be explored, such that the biosolids haulage is eliminated from the financial statements, saving the City a tremendous amount in operating costs. A facility of this type is able to process SSO including pet waste as well as FOG. A new AD facility would be a large capital expenditure but would also create new jobs that would be sustained into the future. The various forms of thermal treatment available are changing rapidly and the technology is improving each and every day. The ability for a municipality to financially justify constructing a thermal treatment facility is getting better with changes to government funding and legislation. Depending on the thermal treatment method selected, the City could process all organic waste and create many new jobs as well. Both AD and thermal treatment would create energy which would off-set the capital and operating costs of these facilities and provide the City with a return on investment. The provincial government is highly supportive of green energy, as promoted through the Green Energy Act and feed-in-tariff (FIT) program. 6.4 MEASURING SUCCESS At the present time, the City does not have dedicated staff to monitor and measure the performance of each aspect of the waste management system. Ideally, the City would be able to designate a staff member to review all waste audit information, complete the WDO datacall reports, and review and track waste disposal and diversion reports submitted by the collection and processing contractors; all of which would indicate how the programs are performing. The program's effectiveness can be measured by reviewing the following:  Waste diversion rate which is to increase from 50 to 75% over 20 years (by 2030);  Capture rate for blue box material which is to increase by 10% from 2006 values;  Disposal tonnage actually received at the PCCWMF; and  Per capita waste generation rate (residential). It is recommended that the City consider conducting a review of staffing requirements to accommodate the monitoring and tracking of the proposed strategies and options as outlined in the Plan. 6.5 FUNDING PROGRAMS There are several opportunities available to municipalities for funding, and each opportunity or initiative has specific deadlines and requirements. Some of these initiatives may not be directly relevant to the City at this time; however, one or more of these programs may be applicable and relevant for collaborating with a post-secondary institution or establishing a public/private business partnership. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 65 FCM Green Municipal Fund: Offers a range of resources and services that specifically address the sustainable community development needs of municipal governments. The Fund provides financing and knowledge to support the development of communities that are more environmentally, socially and economically sustainable. Building Canada Fund: The Building Canada Fund in Ontario is a result of the Building Canada Infrastructure Framework Agreement signed between the governments of Canada and Ontario on July 24, 2008. This agreement represents more than $6 billion in joint federal and provincial funding to help address infrastructure needs and priorities across the province. The priority funding categories for the Fund are Core National Highway System (NHS) routes, drinking water, wastewater, public transit and green energy. Other eligible investment priority areas include environmental projects (solid waste management), projects that support economic growth and development (short-line rail and short-sea shipping, connectivity and broadband, tourism and regional and local airports), as well as projects that contribute to the ongoing development of safe and strong communities (disaster mitigation, culture, sport, local roads and bridges, and brownfield redevelopment). Funding is used to support public infrastructure owned by provincial, territorial and municipal governments and entities, as well as private industry, in certain cases. Eastern Ontario Development Program: Promotes socio-economic development in Eastern Ontario by creating, building and developing the necessary conditions to increase business and employment opportunities in the region. Investing in Business Innovation: Boosts private sector investment in start-up businesses to accelerate the development of new products, processes and practices and to bring them to market. Funding is also available for angel investor networks and their associations to attract new investment and support the growth of angel investment funds. Technology Development Program: Supports research and innovation organizations, the private sector, post- secondary institutions and not-for-profit organizations to work together to accelerate the development of large- scale, advanced technologies that will result in new market opportunities for southern Ontario businesses. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 66 7.0 KEY RECOMMENDATIONS The City currently has a very successful waste management diversion program in place with the achievement of over 50% diversion. This Plan was commissioned to proactively investigate additional options and strategies to move toward improving the diversion from 50% to 75% over the next 20 years. This target is very aggressive, yet the review of waste composition and the potential gains from program enhancements completed in the development of this Plan have shown 75% to be an achievable target for the City. It is important to note that the WMMP is a living document and the key recommendations and strategies are meant to be reviewed and adjusted according to current trends in governance and social behaviours. It is recommended that the City completes a review of the goals, objectives and targets every five years to ensure that they are still representative of the current needs of the City and its residents. The following list details the key recommendations and findings as supported throughout the report. 7.1 DIVERSION The top nine diversion options listed in the following Table 10 were identified through this study, as explained in Section 5.3. These are felt to be the best options to implement at this time, in terms of diversion potential, economic viability, and social acceptance. These recommendations are provided in the order of most diversion potential to least diversion potential. In addition to the nine key recommendations in Table 10, the City would be well advised to consider these additional recommendations as noted throughout the plan:  Develop a working group with landlords and tenants to assist with P&E and aid in the development of SSO programs and other programs currently in place for multi-residential recycling (see Section 5.3.4);  Review and update the current waste management by-laws (see Section 5.3.5);  Review staffing requirements to accommodate diversion programs for the development, monitoring and enforcement in the IC&I sector given that the City could expect to realize an overall diversion rate increase of 38% through waste diversion in the IC&I sector alone (see Section 5.3.6);  Continue to investigate joint initiatives with surrounding municipalities and other organizations (see Section 6.2.3);  Review staffing requirements for the waste management division (see Section 6.4); and  Investigate and review opportunities available to the City that may align with certain new and existing funding programs for municipalities (see Section 6.5). Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 67 Table 10 Summary of Key Recommendations - Waste Diversion Item # Recommendation Brief Summary Increased Diversion Potential (%) Timeline 1 SSO Collection and Processing - Enhanced Diversion Implement the SSO Program for approx. $20.00/hh 17% Short - Medium term 2 Establish New and Expand Existing Markets New markets for: textiles, bulky items, asphalt shingles, pet waste, CR&D, and wood waste. 5% to 8% Short term 3 Pickup Frequency and Collection Optimization With new software and routing, the City could realize 7% savings annually. 3% to 7% Medium term 4 SSO Collection and Processing - Multi- residential Implement the collection of SSO to the current program for $0.67/hh. 2% to 3% Medium - Long term 5 Enhanced Promotion and Education Increase the P&E budget to enhance programs by $2.00 to 3.00/hh. 2% to 3% Short term 6 Waste Exchange/Reuse Center Consider establishing at the existing PCCWMF for $1.00/hh 1% to 3% Short - Medium term 7 Public Space Recycling Public space recycling to assist with enhanced diversion for $2.23/hh 1% to 3% Short term 8 Staff Training Increase training budget for training of staff for $0.50 to $1.00/hh. 1% Short term 9 Regular Waste Audits Measure the success of the City's waste diversion system for $1.79/hh. N/A Short term Note: Costs referenced in Table 9. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 68 7.2 DISPOSAL The following Key Recommendations will bring the City closer to identifying the most suitable means of waste disposal once capacity is no longer available at the PCCWMF.  Conduct a true cost analysis of the landfill operations at the PCCWMF (see section 3.2.2)  Investigate Suitable Options for Future Landfill Capacity o Monitor existing landfill capacity, landfill expansions and potential greenfield locations over time to allow the widest selection of suitable options.  Undertake a Formal Review of Waste Management Technologies (see Section 5.4) o The City should monitor the progress of alternative technologies such as thermal treatment, AD facilities, and other established technologies. The review should be focussed toward technologies that have been proven to be both cost effective and reliable in North American municipalities that are of a similar size as Peterborough. o Reviews should be completed on a regular basis (every 3 to 5 years).  Commence an EA Process (see Section 5.4) o The EA process should be initiated in cooperation with the County in order to identify the most suitable solution for waste disposal. o It is recommended that the City initiate the EA process a minimum of 8 years prior to reaching capacity at the PCCWMF, to ensure that sufficient time is allocated for necessary supporting studies. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 69 8.0 CLOSING Please note that this report is governed by the attached Qualifications and Limitations. If you have questions or comments regarding this document, please do not hesitate to contact the undersigned at (705) 742-7900 ext. 226. CAMBIUM ENVIRONMENTAL INC. Kelly Murphy, P.Eng. Senior Project Manager Andrea Zavitz-Coppins, B.A. Hon., Dipl. Project Specialist Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 70 REFERENCES 2cg. (October 2011). City of St. Thomas Integrated Waste Management Master Plan . 2cg Waste Management Consulting Sevices. (2011). A Waste Recycling Strategy for the City of Peterborough. Canadian Environmental Assessment Agency. (2011, 05 10). Retrieved 08 15, 2011, from http://www.ceaa- acee.gc.ca/default.asp?lang=En&n=5BDC800F-1. City of Peterborough. (2006). City of Peterborough Waste Audit Report. City of Peterborough. (2011). 2010 Waste Diversion Ontario Municipal Datacall. FCM. (March 2004). Solid Waste as a Resource Guide for Sustainable Communities. Ottawa: Federation of Canadian Municipalities. Forest Echo. (2011). Utilizing Wood Waste From CR&D and Urban Forestry. Ottawa: Forst Echo. Genivar and Urban & Environmental Management Inc. (2010). 2009 Annual Monitoring Report, Peterborough County/City Waste Management Facility. Genivar and Urban & Environmental Management Inc. (2011). 2010 Annual Monioriong Report, Peterborough County/City Waste Management Facility. GENIVAR. (May 2010). Maximizing Residential Waste Diversion in Connection with the Mayor's Tower Renewal Pilot Feasibility Study. City of Toronto. KPMG. (2007). Blue Box Program Enhancement and Best Practices Assessment Project Final Report. Lura Consulting. (2010). Identifying Opportunity in the Green Economy - Waste Industry. Lura Consulting Inc. (August 2007). Owen Sound: Planning for Sustainability Long-term Waste Management Plan 2007-2031. Ministry of the Environment. (1991). Residential Waste Composition Study. Ontario Electronic Stewardship. (n.d.). Recycle Your Electronics. Retrieved August 23, 2011, from Recycle Your Electronics: http://www.recycleyourelectronics.ca Ontario Tire Stewardship. (2009). Used Tires Program Plan. OTS. (2009). Ontario Tire Stewardship. Retrieved February 10, 2012, from https://www.ontariots.ca/?q=home Plasco Energy Group. (2011). A Partnership for a Zero Waste Ottawa. Retrieved April 24, 2012, from http://www.zerowasteottawa.com Proctor & Redfern. (December 1993). Peterborough County/City Waste Management Master Plan. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 71 RCA & MWIN. (April 2006). Municipal Solid Waste Options: Integrating Organics Management and Residual Treatment/Disposal. Recycling Council of Alberta and Municipal Waste Integration Network. Region of Durham and Region of York. (2012). Durham York Energy Centre. Retrieved April 24, 2012, from http://www.durhamyorkwaste.ca/ REIC Perth. (2000, November). Waste Composition Studies 2000 City of Peterborough. Ontario, CA. Stantec. (June 2010). Solid Waste Management Strategy - County of Simcoe. Stantec. (March 2011a). City of Cornwall Solid Waste Management Master Plan. Statistics Canada. (2010, December 22). Waste Disposal by Source, Province and Territory. Retrieved April 27, 2012, from New Brunswick, Quebec, Ontario and Manitoba: http://www.statcan.gc.ca/tables- tableaux/sum-som/l01/cst01/envir25b-eng.htm Stewardship Ontario. (2009). Municipal Hazardous or Special Waste Program Plan. SWANA. (1995). Integrated Solid Waste Management: Six Case Studies of System, Cost and Energy Use: Summary Report. Trow. (2010). Guidebook for Creating a Municipal Waste Recycling Strategy. Urban and Environmental Management Inc. (February 2012). City of Kawartha Lakes Growth Management Strategy and Municipal Master Plan Project. Waste Diversion Ontario. (2005). Waste Electronic and Electrical Equipment Study. Waste Diversion Ontario. (2010, September 11). Waste Diversion Ontario. Retrieved January 28, 2011, from 2009 Blue Box Data by Municipal Group: http://www.wdo.ca/content/?path=page82+item35932 Waste Diversion Ontario. (2011). 2010 Waste Diversion Ontario Municipal Datacall - County of Peterborough. Waste Diversion Ontario. (2011, September 11). Waste Diversion Ontario. Retrieved January 28, 2011, from 2010 Blue Box Data by Municipal Group: http://www.wdo.ca/content/?path=page82+item35932 Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 72 GLOSSARY OF TERMS Adverse effect One or more of the following: (a) impairment of the quality, quantity, value or use of the natural environment; (b) injury or damage to plant or animal life, any person or property; (c) impairment of the health, safety or well-being of any person (d) rendering any property or plant or animal life unfit for human use; and (e) loss or changes to costs, revenues or economic opportunities for businesses and communities. Agricultural waste Waste, other than sewage, resulting from farm operations, including animal husbandry and where a farm operation is carried on in respect of food packing, food preserving, animal slaughtering or meat packing. Air Open air not enclosed in a building, structure, machine, chimney, stack or flue. Alternative method Alternative methods of carrying out the undertaking are technically feasible and economically viable conceptual designs by which the undertaking could be implemented. Alternative waste treatment The processing of waste to recover resources and/or reduce its environmental impact. Anaerobic digestion A biological process using microbes to break down organic material in the absence of oxygen. Digestion takes place in an enclosed chamber, where critical environmental conditions (e.g., moisture content, temperature and pH levels) can be controlled to maximize microbe generation, gas generation, and waste decomposition rates. Approval Permission granted by an authorized individual or organization for an undertaking to proceed. This may be in the form of program approval, Certificate of Approval or Provisional Certificate of Approval. Approved site or facility A landfill site or waste management facility with a current valid Certificate of Approval. Approved site or facility A landfill site or waste management facility with a current and valid Certificate of Approval. Aquifer A geologic formation that is saturated with water. Asbestos waste A non-hazardous waste in solid or liquid form, originating from the removal of asbestos-containing construction or insulation materials (ACMs) or the manufacture of asbestos-containing products. Ash The non-combustible, solid by-product of incineration or other combustion process. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 73 "At-source" A waste minimization or management activity occurring at the source of waste generation. Attenuate To weaken, to lessen, to make smaller (e.g. to lower the concentration of a contaminant in ground water). Background concentration The amount of a chemical in the soil, groundwater, air or sediment in the environment that would be considered representative or typical of conditions in a given area or locality. Backyard compost (BYC) Composting of residential organic materials by a household, usually in the backyard. Generally considered a method of source reduction. Bag tag A clearly identifiable sticker approved for sale by resolution of the Council of the Municipality and used to indicate that a fee has been paid. Baling The process of compacting and binding mixed solid wastes to form a compressed block or bale. Berm In a landfilling site/facility, a narrow elevated earthen mound which surrounds the waste deposit area. Best practices Waste system practices that affect Blue Box and other recycling programs and that result in the attainment of provincial and municipal Blue Box and other material diversion goals in the most cost-effective way possible. Bi-weekly collection The collection of material set out at curbside one day every two weeks. Biodegradation A natural process of breaking down materials by decomposition/decay by the action of organisms. Biogas Gas formed during the anaerobic decomposition of organic material, mainly consisting of methane and carbon dioxide. Biological treatment A treatment technology that uses bacteria to process organic waste. Biomass Plant material, vegetation, or agricultural waste used as a fuel or as an energy source. Bio-medical waste (BMW) Waste products produced from healthcare premises such as hospitals, dispensaries etc. It is also known as Health Care, Medical or Clinical Waste. Blue box A plastic container, often blue in colour, for conveying acceptable recyclable materials. Also refers to a municipal curbside recycling program. Bog Wet spongy ground, a poorly drained usually acid area rich in accumulated plant Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 74 material, frequently surrounding a body of open water, and having a characteristic flora (as of sedges, heaths, and sphagnum). Borehole A hole drilled or pounded into the earth that is used to determine soil, rock, and/or groundwater characteristics. A borehole can be used as a potable drinking water well, or as a groundwater observation/monitoring well. Buffer area The part of a landfilling site that is not a waste fill area. Buy-back A staffed facility that usually purchases post-consumer recyclable containers and materials, such as aluminum cans, glass, and newspapers from the public. May consist of mobile units. They seldom perform materials processing. Canadian Council of Ministers of the Environment (CCME) A council made up of environmental ministers from provincial and federal levels of government that proposed nationally consistent environmental standards and objectives to achieve high levels of environmental quality for waste management, air pollution and toxic chemicals across Canada. Candidate site A property identified as suitable for consideration as a potential site for a waste management facility. Capture rate The amount of materials recovered from the waste stream for recycling, typically measured in tonnes per person per year. Cell In respect of a landfilling site, means an area of a landfill that has been organized to receive waste and where to waste will be compacted and sealed by cover material so that the waste is not exposed to the atmosphere. Centralized composting A process using a central facility within a defined area to compost organic material. Certificate of Approval (C of A) A license or permit issued by the Ministry of the Environment for the operation of a waste management site/facility. "Clean" recyclable or compostable material Material collected in a source-separated program, where contamination is minimal. Cleanfill Clay, gravel, sand and soil that is not mixed with any waste or organic material and has been excavated from areas that are not contaminated with manufactured chemicals. This material is sometimes referred to as virgin excavated natural material. Co-collection The collection of recyclables and organics together with municipal garbage in one truck; separated later for recycling and composting/digestion or disposal. Coefficient of variation A statistical measure which permits a comparison of the amount of variation within sets of sample results which have different means. It is calculated by expressing the Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 75 sample standard deviation as a percent of the sample mean. Collection The process of picking up waste, recyclables, or compostable material from a household or business. Commingled Recycling programs where a number of different materials are mixed together, not collected separately. Commingled recyclables Materials recovered from the waste stream for recycling which are dry (e.g. paper, cardboard, plastic, glass) Commercial waste Waste originating from commercial businesses, and includes asbestos waste. Commingled containers Mixed food and beverage containers, usually plastic, metal and glass. Community recycling centre (CRC) A waste management facility that offers waste management services to small businesses and residents. A CRC is a place to drop off items such as electronics, white goods, household hazardous waste, leaf and yard waste, and blue box recyclable items. Compactor vehicle A collection vehicle using high-power mechanical or hydraulic equipment to reduce the volume of solid waste. Composite liner A liner system for a landfill consisting of an engineered soil layer and a synthetic sheet of material. Composting The controlled microbial decomposition of organic matter, such as food and yard wastes, in the presence of oxygen, into humus, a soil-like material. Humus can be used in vegetable and flower gardens, hedges, etc. Composting facility/site A facility/site licensed to process organic (i.e. plants) waste to produce compost Construction, renovation & demolition waste (CR&D) Solid waste produced in the course of residential, commercial, industrial, or institutional building construction, demolition or renovation (e.g. lumber, concrete, brick, plaster, glass, stone, drywall, wire, paint, etc.) Contaminant Any solid, liquid, gas, odour, heat, sound, vibration, radiation or combination of any of these, resulting directly or indirectly from human activities that may cause an adverse effect. Contaminant attenuation zone A portion of land that is located adjacent to a landfilling site, and is in the subsurface or extends into the subsurface. An attenuation zone is used to or is intended to attenuate contaminants from the landfilling site. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 76 Contamination A chemical which is present in soil, water, air, sediment, or other material at a concentration greater than background, or which is not naturally occurring in the soil, water, air, sediment or other material. Control order A direction by the Ministry of the Environment requiring a person/organization to change an existing operation to minimize adverse effect. Controlled dump A planned landfill that incorporates, to some extent, some of the features of a sanitary landfill: siting with respect to hydro-geological suitability, grading, compaction in some cases, leachate control, partial gas management, regular (not usually daily) cover, access control, basic recordkeeping, and controlled scavenging. Corporations supporting recycling (CSR) A Canadian, not-for-profit, private sector organization that works in municipalities and industries to aid in developing sustainable municipal recycling and waste diversion systems. Cover material Material used in sealing waste cells in landfilling operations. Criteria Numerical values for the concentrations of chemical substances in soil, water, air, and sediments that relate to the suitability of a site, for specific uses and land-use categories. Curbside recycling A program whereby individual residents separate recyclable materials from general wastes, and place them at the curb in bundles or designated containers for collection and further processing. Decommissioning The activities associated with closing all or part of a facility (e.g. the removal of process equipment, buildings and accessory structures, and the remediation of the surface). Digestion The biochemical decomposition of organic matter. Deposit/refund system Systems to collect fees on items when sold; fees are reimbursed when the used product is returned. Design and operation (D&O) A document (plan/report), required for obtaining a Certificate of Approval, which describes in detail the function, elements or features of a landfill site/facility, and how a landfill site/facility would function including its monitoring, and control/management systems. Design capacity The total volume of waste that has been calculated as having the potential to be disposed of at a landfill site for a particular landfill engineering design. This is typically measured in cubic metres. Discharge A volume of groundwater, surface water or leachate flowing past a given point over a time period. This is typically measured in cubic metres per second. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 77 Disposal Final placement or destruction of wastes. Disposal is typically accomplished through use of approved sanitary landfills or incineration with or without energy recovery. Disposal bans Regulation prohibiting disposal of materials or products (e.g., yard waste, or lead-acid batteries) in landfills and/or incinerators; typically targets items that contribute substantial volume or toxicity to the solid waste stream. Disposal facilities Facilities for disposing of solid waste, including landfills and incinerators, intended for permanent containment or destruction of waste materials. Diversion rate A measure of the effectiveness/efficiency of a program aimed at diverting materials in the waste stream from disposal. This is typically measured in tonnes of waste diverted per person per year. Drivers Considerations such as legislation, regulations, policies and other influencing factors. Drop-off/depot Facilities (staffed or unstaffed) where the public brings recyclable materials, organics, or garbage for management by the municipality. Separate drop boxes may be available for different materials, such as newspaper, glass, or metal. Dump A waste disposal site where waste is deposited without cover material being applied at regular intervals (i.e. A site not approved to accept waste). Ecological receptor A plant or wildlife species that may be affected due to exposure to a contaminant. Ecological/ environmental risk assessment (ERA) A scientific method used to examine the nature and magnitude of risks from the exposure of plants and animals to contaminants in the environment. Effluent A liquid discharged into a surface water body, onto the surface of the land, or into the local sewer system. Engineered facility Anything man made that is intended to be a functional element or feature of a landfilling site for more than five years. The following things are examples of common elements or features of engineered facilities:  berms,  drainage ditches,  liners,  covers,  pumps,  facilities to detect, monitor, control, collect, redirect or treat leachate, surface water or ground water, and  facilities to detect, monitor, control, collect, redirect, treat, utilize or vent landfill gas. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 78 End use The use of the landfill after reaching its capacity. Determination of the ultimate end use of the Site will be addressed in consultation with the public and other stakeholders. Energy recovery The process of using wastes to generate energy, and can include capturing of methane gas from a landfill site. Environment As defined by the Environmental Assessment Act, environment means: (a) air, land or water, (b) plant and animal life, including human life, (c) the social, economic and cultural conditions that influence the life of humans or a community, (d) any building, structure, machine or other device or thing made by humans, (e) any solid, liquid, gas, odour, heat, sound, vibration or radiation resulting directly or indirectly from human activities, or (f) any part or combination of the foregoing and the interrelationships between any two or more of them. Environmental assessment (EA) A systematic planning process that is conducted in accordance with applicable laws or regulations aimed at assessing the effects of a proposed undertaking on the environment. Includes evaluation of need, alternatives, impacts, and mitigative, remedial, monitoring and/or compensatory measures. Environmental audit A systematic process of objectively evaluating the degree to which an activity or undertaking is consistent with established criteria. These criteria are typically derived from a company's policies, procedures, and practices put into place to safeguard the environment. May also include health & safety practices, training, waste management, and transportation factors. Environmental impact assessment (EIA) An evaluation designed to identify and predict the impact of an action or a project on the environment, human health and wellbeing. It can include risk assessment as a component, along with economic and land use assessment. Environmental site assessment (ESA) A systematic process of determining whether a specific property is or may be subject to actual or potential contamination. Evaluation criteria Evaluation criteria are considerations or factors taken into account in assessing the advantages and disadvantages of various alternatives being considered. Exports In solid waste programs, municipal solid waste and recyclables transported outside the municipal jurisdiction or locality where they originated. Exposure Contact between a contaminant and an individual or population. The exposure may occur through pathways such as ingestion, dermal absorption (through the skin), or inhalation. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 79 Extended producer responsibility (EPR) A policy to shift the responsibility of a product's life cycle away from the municipality to the producers and to provide incentives for producers to consider the environmental impacts into the selection of materials and the design of the product. Feedstock The input material to be processed at a waste management facility. Ferrous metals Metals derived from iron or steel; products made from ferrous metals include appliances, furniture, containers, and packaging like steel drums and barrels. Recycled products include processing tin/steel cans, strapping, and metals from appliances into new products. Fibre Paper materials, such as cardboard, newsprint, and mixed papers. Fill Earth, sand, gravel, construction rubble, waste or any other material, originating on- site or off-site. Fill area In a landfill site, area receiving waste. Flaring The burning of landfill gas/methane captured and emitted from collection pipes at a landfill. Flow control Legislation that limits free market access to specific wastes and ensures their disposal at a particular processing or ultimate disposal facility. Fluidized-bed incinerator A type of incinerator in which the stoker grate is replaced by a bed of limestone or sand that can withstand high temperatures. The heating of the bed and the high air velocities used, cause the bed to bubble, which gives rise to the term "fluidized". Fly ash A highly toxic particulate matter captured from the flue gas of an incinerator by the air pollution control system. Food waste collection The collection of household organic waste such as food scraps and non-recyclable paper (tissues, paper toweling, etc.). It does not include yard waste. Food waste requires greater processing requirements than yard waste, so it is identified as a separate collection component. Full cost accounting Assigning all known waste management costs to the waste management program, including those shared with other operations or programs. May also be applied to landfills. Garbage Black/green bag or reusable container of waste set at the curb for disposal in the landfill. It has no practical or feasible further use; it cannot be recycled or biologically treated. Grasscycling Leaving grass clippings on the lawn and allowing them to decompose naturally instead of collecting them for composting, digestion, or disposal. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 80 Green bin program Diversion of organic wastes including food waste, non-recyclable paper and sometimes including diapers, sanitary products and pet waste. Term often used interchangeably with SSO. Groundwater Water beneath the earth's surface that fills underground pockets (known as aquifers), supplying wells and springs. Half life The time required for the concentration of a contaminant to diminish to half its original value. Haul route Public/private roadway(s) used by vehicles transporting waste to and from a landfill site. Hazard The adverse impact on health or property which results from the presence of, or exposure to, a contaminant. Hazardous waste Any residual hazardous materials which by their nature are potentially hazardous to human health and/or the environment, as well as any materials, wastes or objects assimilated to a hazardous material. Hazardous waste is defined by Ontario Regulation 347 and may be explosive, gaseous, flammable, toxic, radioactive, corrosive, combustive or leachable. Heavy Metals Metals of high atomic weight and density that are toxic to living organisms, such as mercury, lead, and cadmium. Hierarchy (for waste) A hierarchical method of solid waste management. The following practices are ranked in order of preference: source reduction; reuse; recycling; energy and material recovery; and landfill disposal. High density polyethylene (HDPE) A material used to make plastic rigid containers, milk and juice jugs, margarine tubs and detergent bottles. The plastic is translucent or opaque and does not crack when bent. Referred to as No. 2 Plastic. Household hazardous waste Substances labelled as corrosive, flammable, poisonous, or explosive originating from household use, which requires special handling for disposal. Household waste (or domestic waste) Solid waste composed of garbage and rubbish, which normally originates in a private home or apartment house. IC & I waste Waste originating from the industrial, commercial and institutional sectors. Imports Municipal solid waste and recyclables that have been transported to a jurisdiction or locality for processing or final disposition (but did not originate in that jurisdiction or locality). Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 81 Incineration The use of solid waste as a fuel in a combustion process with the aim of reducing the volume of waste. Industrial waste Waste generated at an industrial operation; may be liquid, sludge, solid or hazardous waste. Inert waste Waste that is non-toxic, non-putrescible waste such as dirt, glass and wood that will not undergo any significant physical, biological or chemical changes once it is landfilled. Inspection Includes an audit, examination, survey, test and inquiry. Institutional waste Waste generated at institutions such as schools, libraries, hospitals, prisons, etc. Integrated solid waste management (ISWM) A strategic initiative for the sustained management of solid waste through the use of a comprehensive integrated format generated through sustained preventive & consultative approach to the complementary use of a variety of practices to handle solid waste in a safe and effective manner. Integrated waste management system Waste composed of material other than plant or animal matter, such as sand, dust, glass, and many synthetics. In-vessel composting Composting involving a closed tank or unit with physical controls. Lagg The perimeter of the Mer Bleu bog Land Surface land, including all subsoil, which is not enclosed in a building or covered by water. Landfill gas The gases produced from the wastes disposed in a landfill; the main constituents are typically carbon dioxide and methane, with small amounts of other organic and odour- causing compounds. Landfill mining Materials are recovered from a landfill by excavation. Organic matter may be reused as a daily cover, and material, such as wood, metal, brick, plastics and glass, may be recovered and recycled. Landfill site An approved, engineered site/facility used for the long-term or permanent disposal of waste. See also "approved site or facility" and "engineered facility". Landspreading A procedure whereby organic material is applied directly to land (usually agricultural) to improve the physical and chemical properties of soil. Leachate Liquid that drains from solid waste in a landfill and which contains dissolved, suspended and/or microbial contaminants from the breakdown of this waste. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 82 Leachate pond A pond or tank constructed at a landfill to receive the leachate from the area. Usually the pond is designed to provide some treatment of the leachate, by allowing settlement of solids or by aeration to promote biological processes. Leaching The process by which contaminants in the soil or wastes are dissolved and/or removed by water percolating or filtering through the soil. Leaf & yard waste Refers to leaves, grass, weeds, trimmings, brush, and woody materials (twigs, branches, etc.). Liner A protective layer, made of soil and/or synthetic materials, installed along the bottom and sides of a landfill to prevent or reduce the flow of leachate into the environment. Litter Any material left or abandoned in a place other than a receptacle or place intended for receiving such material. Magnetic separation The use of magnets to separate ferrous materials from mixed municipal waste stream or mixed recyclables stream. Mandatory separation A regulation requiring waste generators to separate designated recyclable or compostable materials from the waste stream for recycling. Manual landfill A landfill in which most operations are carried out without the use of mechanized equipment. Manual separation At a materials recovery facility, the separation or sorting of different materials in the waste stream by hand. Also referred to as hand sorting. Markets Persons, corporations, organizations or partnerships willing to purchase or accept in exchange for a fee, recyclable material processed through or at a recycling facility. Market development Policies or measures used by organizations or governments to stimulate demand for secondary materials (i.e., procurement policies, regulations, or mandated recycled content). Massburn incinerator A type of incinerator in which solid waste is burned without prior sorting or processing. Materials recovery (or recycling) facility (MRF) A facility where recyclable materials are processed through shredding, baling, pulverizing, separating, sorting, or otherwise treated or altered to facilitate further transfer, processing, utilization or disposal. Maximum waste loading For a landfilling site, the total waste disposal volume divided by the area of the waste fill area. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 83 Mechanical separation The physical separation of wastes by material type, size or density using trommels, cyclones, and various screens. Methane gas An odourless, colourless, highly-combustible gas often produced by the decomposition of waste in a landfill site. Methane is explosive in concentrations ranging from 5% to 15% by volume in air. Microorganism Any living organism that can only be seen with the aid of a microscope. Mining In a landfill, the excavation of previously buried waste to recover recyclable materials or soil for reuse. Mixed MSW A residual waste stream from the residential sector after some recyclables have been source separated. In some Canadian locations this stream is composted. Mixed waste Unsorted materials that have been discarded into the waste stream. Mixed-waste processing Through manual or mechanical means, some recyclable material is removed from waste. The remaining fraction may be used to make a fuel product, be composted, or both. Modular incinerator A relatively small type of pre-fabricated solid waste combustion unit. Monitoring A scientifically designed system of continued or periodic measurements or observations of environmental or operating conditions. Monofill A landfill intended for one type of waste only. Multi residential buildings (MR) Buildings which contain multiple self-contained residential dwelling units (typically greater than 6 units). Municipal hazardous or special waste (MHSW) Includes the following materials that are considered hazardous waste materials generated from the municipal sector (paints, solvents, adhesives, pesticides, acids/bases, aerosols, fuels and batteries). Also sometimes referred to as Household Hazardous Waste (HHW). Municipal solid waste (MSW) A waste type that predominantly includes household waste (domestic waste), except industrial and agricultural wastes, with sometimes the addition of commercial wastes collected by a municipality within a given area. The C & D debris and special wastes like hazardous wastes - usually not categorized under MSW - may also enter the municipal waste stream to an extent. It is sometimes also defined to mean all solid wastes that a city authority accepts responsibility for managing in some way. Municipal solid The controlled decomposition of municipal solid waste, including some form of Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 84 waste composting preprocess to remove non-compostable material. Natural environment The air, land and water, or any combination or part thereof, of the Province of Ontario. Non-ferrous metals Non-magnetic metals such as aluminum, lead, and copper. Products made all, or in part, from such metals include containers, packaging, appliances, furniture, electronic equipment, and aluminum foil. Non-hazardous waste Non-hazardous wastes include all solid waste that does not meet the definition of hazardous waste and includes designated wastes such as asbestos waste. Old corrugated cardboard Bulky cardboard that is typically found in boxes used for shipping and packaging. It is made from two (2) strips of cardboard with a wavy, or "corrugated," strip running through the centre. Ombrotrophic bog A bog that receives most of its water and nutrients in the form of atmospheric precipitation. On-site composting Composting conducted at or near the (generation) source of the organic material. Ontario electric stewardship (OES) The Industry Funding Organization (IFO) for Waste Electrical and Electronic Equipment. Companies that are designated as stewards for Waste Electrical and Electronic Equipment can discharge their legal obligations under the Waste Diversion Act by registering, reporting and paying fees to OES. Ontario tire stewardship (OTS) The Industry Funding Organization established to develop a diversion program for Used Tires. Companies that are designated as stewards for Used Tires can discharge their legal obligations under the Waste Diversion Act by registering, reporting and paying fees to OTS. Open dump An unplanned "landfill" that incorporates few, if any, of the characteristics of a controlled landfill. There is typically no leachate control, no access control, no cover, no management, and many scavengers. Operator The person in occupation or having the charge, management, or control of a waste management system or a waste disposal site. Organic waste The organic fraction of the waste stream, consisting of material that is biodegradable, typically food, yard waste, and paper. Overburden The surface of the land which rests on bedrock, which consists of unconsolidated soil material. Owner Includes: (a) a person that is responsible for the establishment or operation of a Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 85 waste management system or waste disposal site, or (b) the person that owns the land in or on which a waste disposal site is located. Packer truck Vehicle used for waste collection which compacts waste towards the rear of the truck. Pay as you throw/User pay A program in which every individual unit, bag or container set out for collection is paid for directly by the resident, commonly by the purchase of bag tags. Other examples of user pay systems would be the utility based system and the subscription based system. Peripheral area The area controlled by the site owner/operator between the property boundary of the waste disposal site and the actual fill area. This area may contain the buffer areas (as required). Together, the peripheral area and the fill area make up the waste disposal site. Pest Any injurious or noxious insect, fungus, bacterial organism, virus, weed, rodent or other troublesome plant or animal. Pesticide Anything that is designed to control, destroy, attract or repel a pest, typically in the form or a chemical, organism or device. Pollutant A contaminant other than heat, sound, vibration or radiation, and includes any substance from which a pollutant is derived. Polyethylene terephthalate (PET) A type of plastic that is clear or coloured transparent with high gloss. It is used for carbonated beverage bottles, peanut butter jars, and some household cleanser cleaners. Bottles have a raised dot on the base. PET is referred to as No. 1 Plastic. Post-consumer materials Materials that a consumer has finished using, and which may be sold, given away, or be discarded as wastes. Practicable Any action or activity that can be accomplished. Consideration is often given to the technical, physical and financial resources that are or can reasonably be made available. Primary leachate collection system A leachate collection system located below the waste fill zone. Primary liner The uppermost liner below the waste fill zone. Private/self-haul The waste generator (residence or business) can take garbage and recyclables to the waste facility directly or pay a private contractor to collect their waste materials. Promotion and Education materials Materials prepared and distributed by a municipality to help promote the proper participation in waste management and waste diversion programs. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 86 Property value protection plan Plan that addresses the potential effect of the landfill expansion on local property values. Processing Preparation of solid waste for sale to markets through such activities as hand sorting, magnetic and/or mechanical separation or shredding, composting, or digestion. Procurement The purchase of goods or services, usually by an organization or government. Procurement policies or regulations may establish requirements for purchasing goods that contain a minimum level of recycled content and/or are recyclable. Putrescible waste Waste containing readily degradable matter such as food or animal matter, including dead animals or animal parts, or unstable or untreated biosolids. Pyolysis The chemical decomposition of a substance by heat in the absence of oxygen, resulting in the production of various hydrocarbon gases and carbon-like residue. Radiosonde A miniature radio transmitter that is carried aloft (as by an unmanned balloon) with instruments for sensing and broadcasting atmospheric conditions. Ramsar convention Program which designates wetlands of international importance. Receptor The person, plant or wildlife species that may be affected due to exposure to a contaminant. Recovery rate Proportion of material recovered from the total waste stream. Recyclables Any material destined for recycling. In a curbside recycling program, includes materials such as: glass, metal food and beverage cans, aluminum foil, rigid shell plastic containers, newspaper, cardboard, fine paper, boxboard. Recycling depot A designated location within a municipality where recyclable material (Blue Box, organics, scrap metal, clean lumber, etc.) can be dropped off into segregated bins. Release Restoration of the land surface to a state appropriate for future use. Act of remediating may include: stabilization, contouring, conditioning, reconstruction and revegetation of the land surface. Rendering Processing of animal wastes at high temperatures to produce oil, fats, or animal feed. Residential/Single family (SF) waste Waste generated from single family households, considered a demographic group of residents spatially delimited physical structure. Residual waste Waste which cannot be reduced, reused or recycled further. It is also referred to as garbage, which must ultimately be disposed in a landfill site. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 87 Restore the natural environment When used with reference to a spill of a pollutant, means restored all forms of life, physical conditions, the natural environment and things existing immediately before the spill of the pollutant that are affected or that may reasonably be expected to be affected by the pollutant, and "restoration of the natural environment", when used with reference to a spill of a pollutant, has a corresponding meaning. Reuse The use of a product, such as a refillable beverage bottle, more than once, possibly with slight modification. Risk management The implementation of a strategy or measure(s) to control or reduce the level of risk that has been estimated by a risk assessment. Rock An aggregation of one or more naturally occurring minerals, typically two millimetres or larger in size. Sanitary landfill An engineered method of disposing off solid waste on land, in a manner that meets most of the standard specifications, including sound siting, extensive site preparation, proper leachate and gas management and monitoring, compaction, daily and final cover, complete access control, and recordkeeping. Scrubber An emission control device in an incinerator, used primarily to control acid gases, but also to remove some heavy metals. Secondary leachate collection system A leachate collection system located below the primary leachate collection system, intended as a back-up system. Secondary liner A liner located below the primary liner, intended as a back-up system. Service area The area from which a landfill site is allowed to accept waste materials for disposal or processing. Service life The period of time during which a properly maintained engineered facility will function and perform as designed. Site life The period of time during which the landfill can continue to accept wastes. Site remediation The treatment of a contaminated site by removing the contaminated solids/liquids or treating them onsite. Site specific risk assessment (SSRA) A scientific method used to examine the nature and magnitude of risks from the exposure of humans, plants and animals to contaminants in the environment at a specific site. Soil Unconsolidated particles smaller than 2 millimetres in size resulting from the breakdown of rock or organic matter by physical, chemical or biological processes, and includes foundry sand, and includes a mixture of soil and rock where fifty percent Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 88 or more by volume of the mixture is soil. Source of contaminant Anything that discharges a contaminant into the natural environment. Source reduction (also waste reduction at source) The conservation of materials and energy by preventing the formation of wastes such that no treatment, reuse, or disposal is required of excess or discarded materials. Source reduction is a subset of waste reduction. Source separation The separation of materials suitable for recycling or composting from solid waste at the source of generation (e.g., households, businesses). Source separated organics (SSO) This includes residential organic waste such as food waste and non-recyclable paper that is segregated for composting or other organic waste processing. Some municipalities have widened the definition of SSO to include diapers, sanitary products and pet waste. Source separated recyclables (SSR) A system whereby residents store recyclable parts of the waste stream in a separate bag, box or bin at home, so that it is relatively uncontaminated when dropped off at the recycling centre or picked up at the curb. Special wastes Wastes that are ideally considered to be outside the MSW stream, but sometimes enter it and must often be dealt with by municipal authorities. These include household hazardous waste, medical waste, construction, renovation and demolition debris, war and earthquake debris, tires, oils, wet batteries, sewage sludge, human excreta, stoichiometric condition slaughterhouse waste, and industrial waste. Stakeholders Individuals or groups with a key involvement and other interested parties. Stewards Businesses that produce or import products that are sold to consumers that include packaging and/or end of product life wastes. Stewardship Ontario The Industry Funding Organization (IFO) established to develop diversion programs for both the Blue Box and MHSW Programs. Substance Any solid, liquid or gas, or any combination of any of them. Teratogenicity The ability of a chemical to cause a change in the normal development process of an unborn organism, resulting in permanent alterations in the biochemical, physiological or anatomical functions of the organism. Thermal treatment Technologies that process waste using high temperatures to reduce the quantity of material requiring disposal, stabilize the material requiring disposal, and recover energy and potentially material resources. Threshold The concentration or dose of a chemical above which an adverse impact can be Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 89 expected to occur. Total waste disposal volume For a landfilling site, the maximum volume of waste, including the volume of any daily or intermediate cover materials, to be deposited at the site in the fill area. Toxicity The ability of a chemical to cause injury to humans or the environment. Acute toxicity occurs soon after exposure, while chronic reactions are experienced long after the exposure. Transfer station Facility where material is transferred from collection vehicles to larger trucks or rail cars for longer distance transport. Trommel A rotary cylindrical screen, typically at a downward angle, that separates the materials of different physical size. Trommel screens are used to separate mixed recyclables, municipal solid waste components, or to screen finished compost from window and aerated static pile systems. Vectors and vermin Disease-carrying organisms such as insects, rodents, birds (especially gulls and crows) and other harmful or nuisance species (e.g. bears). Vermicomposting Worms digest organic wastes. Virgin materials Any basic material for industrial processes that has not previously been used, for example, wood pulp trees, iron ore, crude oil, and bauxite. Volatilization The process by which a chemical converts from a liquid or solid phase into a gaseous phase and disperses into the air. Waste Includes ashes, garbage, refuse, domestic waste, industrial waste, or municipal refuse and such other materials as are designated in the regulations. Waste audit Exercise of determining the quantity and composition of waste which is disposed. Waste composition The various component materials of the waste stream, typically described as a percentage of the entire waste stream by weight. Waste disposal site Includes: (a) any land upon, into, in or through which, or building or structure in which, waste is deposited, disposed of, handled, stored, transferred, treated or processed, and (b) any operation carried out or machinery or equipment used in connection with the depositing, disposal, handling, storage, transfer, treatment or processing referred to in clause (a). Waste diversion The redirection of generated wastes away from disposal through reuse, recycling, or recovery. It does not include source reduction. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 90 Waste diversion credits Financial incentive provided by municipalities to encourage or to reward waste diversion based on tonnage diverted from the waste stream. Waste Diversion Ontario (WDO) A non-crown corporation created under the Waste Diversion Act (WDA) on June 27, 2002. WDO was established to develop, implement and operate waste diversion programs for a wide range of materials (Blue Box Waste, Used Tires, Used Oil Material, Waste Electrical and Electronic Equipment and Municipal Hazardous or Special Waste) under the WDA. Waste diversion rate Waste diversion rate is the percentage of waste diverted from landfill through means of diversion programs (Blue Box, composting, etc). Waste diversion rate is determined by dividing the total quantity of waste diverted by the total amount diverted and disposed. Waste electrical and electronics equipment Any broken or unwanted electrical or electronic appliances including computers, phones and other items that have reached the end of their usable life. Waste exchange System for transferring waste material from one company to another that can use it. For example, packaging foam received by one company can be transferred to a stuffed toy manufacturer for use as stuffing. Waste fill area In a landfill site, area receiving waste. Waste fill zone The three-dimensional zone receiving waste. Waste generation rate The amount waste generated by a person(s) on a daily basis, typically measured in tonnes per person per year. Waste generator The person, business, institutional facility or industry which created the waste. Waste management system Any facilities or equipment used in, and any operations carried out for, the management of waste including the collection, handling, transportation, storage, processing or disposal of waste, and may include one or more waste disposal sites. Waste minimization Measures or techniques, including plans and directives, that reduce the amount of wastes for disposal to the greatest degree practical. (Getting as close to zero waste as practical.) Methods to achieve minimization include source reduction, reuse, environmentally sound recycling, and recovery. Waste recycling strategy A Best Practice initiated by Waste Diversion Ontario and funded through the CIF to optimize Blue Box programs. It includes forecasting waste and recyclable material generation, planning how to optimize recycling of identified materials and implementing and monitoring a plan to improve overall Blue Box capture rates and performance. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 91 Waste reduction The decreasing to some extent of the waste stream, requiring disposal through source reduction, reuse, recycling, or recovery. It is often confused with the more limited "source reduction," which deals with policies and approaches only from the curbside on, not further upstream. Waste stream The waste output of a community, region, or facility. Total waste can be categorized into different waste stream components (e.g., wet organic waste, construction waste, household hazardous waste, or white goods). Waste-to-energy (WTE) plant A facility that uses solid waste materials (processed or raw) to produce energy. WTE plants include incinerators that produce steam (for district heating or industrial use), or generate electricity and also include facilities that convert landfill gas to electricity. Waste transfer station/facility A facility where waste is transferred from small collection trucks into larger waste hauling vehicles for transportation to a waste diversion, processing or disposal site. Water Surface water and ground water, or either of them. Water surplus The water surplus provides an estimate of the volume of water available from precipitation to infiltrate into the site and for surface runoff during a 12 month period. Water table A level below the earth's surface at which the ground becomes saturated with water. Wet/Dry The wet stream contains organics plus other wet materials that are typically sent to a composting facility. Dry contains all recyclables plus other dry materials. MRF facilities are designed to separate dry recyclables from residual materials which cannot be recycled or for which there are no or limited markets. Wet/Dry collection The separation of residential solid waste into at least two components for collection: wet wastes, which are organic and collected for composting; and dry wastes, which are sorted at a central facility where the recyclables are removed for further processing. White goods Refers to household appliances such as refrigerators, stoves, freezers, washers, dryers, dishwashers, dehumidifiers, water tanks, air-conditioning units, heat pumps. Windrow composting Composting process whereby piled organic material is placed in a series of rows, usually two metres deep. The rows are turned periodically for natural aeration. Yard waste collection The collection of leaves, brush, grass and other yard waste for composting. Zero waste The philosophy of taking a cradle-to-cradle approach to managing waste where "industry has to redesign products and processes to reduce waste before it is made, as well as designing products for greater reuse." Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 92 ABBREVIATIONS AAQC Ambient Air Quality Criteria AD Anaerobic Digestion AHP Analytical Hierarchy Process AMO Association of Municipalities of Ontario AMRC Ontario's Association of Municipal Recycling Coordinators ANSI Area of Natural Scientific Interest ASL Automated Side Loader APC Air Pollution Control AWT Alternative Waste Treatment BEST Businesses for an Environmentally Sustainable Tomorrow BEI CHP &RS The bei cellulose hydrolysis process and reactor system BMT Biological and Mechanical Treatment BMW Bio-Medical Waste BNQ Le Bureau de normalisation du Québec BOD Biological Oxygen Demand BOT Build-Operate-Transfer BRBA Buy Recycled Business Alliance in the U.S. CR&D Construction, Renovation and Demolition CBSM Community-Based Social Marketing CCF Central Composting Facility CCI Canada Compost Inc. CCME Council of Ministers of the Environment CDM Clean Development Mechanism CEC Community Environmental Centre CFCs Chlorofluorocarbons CIF Continuous Improvement Fund CNG Compressed Natural Gas CO2 Carbon Dioxide COSEWIC Committee on the Status of Endangered Wildlife in Canada COSSARO Committee of the Status of Species at Risk in Canada CRT Cathode Ray Tube CV Calorific Value DfE Design for the Environment E&E Fund Effectiveness and Efficiency Fund EA Environmental Assessment EAA Environmental Assessment Act EAB Environmental Approvals Branch EASR Environmental Assessment Study Report Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 93 EBR Environmental Bill of Rights ECO2 Equivalent Carbon Dioxide ECS Eddy Current Separator E-E Eco-Emballages EFW Energy From Waste plant EIA Environmental Impact Assessment EMC Environmental Management Centre ENGOS Environmental Non-profit Organizations EPA Environmental Protection Act EPP Environmentally Preferable Procurement EPR Extended Producer Responsibility ERA Environmental Risk Assessment ESTs Environmentally Sound Technologies FCM Federation of Canadian Municipalities H2S Hydrogen Sulphide GAP Generally Accepted Practices (or Principles) GERT Greenhouse Gas Emission Reduction Trading GFNCR Greening of Facilities National Capital Region GHG Greenhouse Gas GIS Geographic Information System GIPPER Governments Incorporating Procurement Policies to Eliminate Refuse GMF Green Municipal Funds HDPE High Density Polyethylene (Plastic bottles and jugs commonly used for containing detergents) HHW Household Hazardous Waste (Also referred to as Municipal Hazardous or Special Waste (MHSW)) hshold or hhld Household IC&I Industrial Commercial and Institutional IFO Industry Funding Organization ISWM (P) Integrated Solid Waste Management (Plan) IWM (M) (P) Integrated Waste Management (Master) (Plan) JMC Joint Management Committee LFG Landfill Gas LGA Local Government Area MBG Mixed Broken Glass MC Moisture Content MF Multi-Family residence MGB Mobile Garbage Bin MNR Ministry of Natural Resources MOE Ministry of the Environment Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 94 MR Multi-Residential buildings MRC Materials Recycling Centre MRF Materials Recycling Facility MSW Municipal Solid Waste MTCE Metric Tonnes of Carbon Equivalent NaPP National Packaging Protocol NCC National Capital Commission NGO Non-Governmental Organization NIR Near Infrared NOX Oxides of Nitrogen NORA Northern Ontario Recycling Association NPRI National Pollutant Release Inventory NRC National Recycling Coalition O&M Operations and Maintenance OBB Old Boxboard (post-consumer) OCC Old Corrugated Cardboard (post-consumer) ODWQS Ontario Drinking Water Quality Standards OES Ontario Electric Stewardship OMG Old Magazines ONP Old Newspaper OTS Ontario Tire Stewardship OUOMA Ontario Used Oil Management Association P&E Promotion and Education PAYT Pay As You Throw PDO Public Drop-Off PET Polyethylene terephthalate. PM Particulate Matter PM10 Airborne Particulate matter with a mass median diameter less than 10 um PP Polypropylene PROs Producer Responsibility Organizations PS Polystyrene PS (P) Private Sector (Participation) PSA Public Service Announcement PVC Polyvinyl chloride PVPP Property Value Protection Plan RDF Refuse Derived Fuel REIC Renewable Energy Institute of Canada RMDZ Recycling Market Development Zones RMOC Regional Municipality of Ottawa-Carleton Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Page 95 ROW Right-of-way SF Single Family SUBBOR Super Blue Box Recycling Corporation SO Stewardship Ontario SOx Sulphur Oxides SPM Suspended Particulate Matter SSO Source Separated Organics TC Trigger Concentration ToR Terms of Reference tpy Tonnes per year TSD Technical Supporting Documents UOMPP Used Oil Material Program Plan UTPP Used Tire Program Plan VENM Virgin Excavated Natural Material VOCs Volatile Organic Compounds WCV Waste Collection Vehicle WDA Waste Diversion Act WDO Waste Diversion Ontario WEEE Waste Electrical and Electronics Equipment WMF Waste Management Facility WMMP Waste Management Master Plan WRAC Ontario Waste Reduction Advisory Committee WRIC Waste Resource Innovation Centre WSI Waste Services (CA) Inc. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Appendices Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Appendix A Public Consultation Process THE STUDY The City of Peterborough, through their consultant Cambium Environmental Inc. (Cambium), has initiated a study to prepare a Waste Management Master Plan. The current Waste Management Master Plan (WMMP) was completed in 1993 as a joint City/County of Peterborough plan. Considering the age of the current plan and that the County of Peterborough (County) has initiated a County-focused WMMP, the City of Peterborough (City) is seeking the development of a City-focused WMMP, which will have a progressive and cooperative approach for a sustainable system providing service over a long-term planning period. The Study will review the current waste management system including the infrastructure, collections, and processing. The Study will identify the areas of the waste management system that are working, the areas that need improvement, and the areas that need to be added to or removed from the City's current operation. The Study is heavily dependent on public input and will require assistance from the residents to move forward. Any and all recommendations stemming from the Study will be presented to the public during open house meetings and all input will be incorporated to develop the capital and operating budget for waste management over the next twenty year period. As previously stated, public consultation is key to the preparation process. Upon confirmation of the meeting dates, locations and times, notices will be posted. The City of Peterborough website: http://www.peterborough.ca/living/city_services/waste_management will be updated frequently to provide information on the current status of the Study. COMMENTS You are encouraged to provide comments on the Study. All comments received will be included in the Study. An online survey will be available through the City website for your immediate participation. Comments and information provided by you will assist the Project Team in finding solutions for the City and the waste management options available. Please contact the undersigned if you have any questions, comments or wish to be added to the project mailing list. Virginia A. Swinson, B. Sc., Kelly Murphy, P. Eng. Waste Reduction Programs Coordinator Senior Project Manager City of Peterborough Cambium Environmental Inc. 500 George Street North, 52 Hunter Street East Peterborough, Ontario, K9H 3R9 Peterborough, Ontario K9H 1G5 Phone: (705) 742-7777 ext. 1725 Phone: (705) 742-7900 ext. 226 Fax: (705) 876-4621 Fax: (705) 742-7907 Email: [email protected] Email: [email protected] NOTICE OF STUDY COMMENCEMENT TO PREPARE A WASTE MANAGEMENT MASTER PLAN FOR THE CITY OF PETERBOROUGH NOTICE OF PUBLIC INFORMATION CENTRE FOR A WASTE MANAGEMENT MASTER PLAN STUDY FOR THE CITY OF PETERBOROUGH The City of Peterborough has initiated a study to prepare a Waste Management Master Plan. The Study is reviewing the current waste management system, including the infrastructure, collections, and processing. It will identify the areas of the waste management system that are working, the areas that need improvement, and the areas that need to be added to or removed from the City's current operations. Public Information Centre #1 Public Library Auditorium - 345 Aylmer St. N. Date: Thursday October 27th Times: 2:00 p.m. - 3:30 p.m. 6:00 p.m. - 7:30 p.m. Members of the Cambium Environmental Project Team and City Staff will be available to answer any questions and accept comments. Light refreshments will be provided. An online survey is available through the City website, and attendees at the Public Information Centre may fill out a paper survey. All comments provided will be considered by the Project Team when evaluating options for the City's future waste management system. Go to http://www.peterborough.ca/wmstudy to complete the on-line survey at any time during the study. This site will also be updated regularly to provide information on the status of the Study. Please contact the undersigned if you have any questions, comments or wish to be added to the project mailing list. Virginia A. Swinson, B. Sc., Kelly Murphy, P. Eng. Waste Reduction Programs Coordinator Senior Project Manager City of Peterborough Cambium Environmental Inc. 500 George Street North, 52 Hunter Street East Peterborough, Ontario, K9H 3R9 Peterborough, Ontario K9H 1G5 Phone: (705) 742-7777 ext. 1725 Phone: (705) 742-7900 ext. 226 Fax: (705) 876-4621 Fax: (705) 742-7907 Email: [email protected] Email: [email protected] 10/28/2011 1 Welcome City of Peterborough Waste Management Master Plan Public Meeting No. 1 Please: - Sign in - Feel free to ask questions - Fill out a questionnaire - Help yourself to refreshments 10/28/2011 2 Waste Management Master Plan (WMMP) - Provide overall direction for the waste management system - Address diversion and disposal needs for the next 20 years - Identify opportunities to improve the current system - Identify opportunities to reduce the amount of waste needing disposal The WMMP will: 10/28/2011 3 WMMP Schedule The WMMP will take approximately 13 months to complete. A final document is anticipated by August 2012. Step 1: Understanding and Assessing the Current Waste Management System - Review of existing facilities & services Step 2: Establish Goals and Objectives - Based on provincial and municipal priorities, objectives, and targets - Public Information Centre No. 1 - Survey /Questionnaire Step 3: Identify and Assess Options - Evaluate alternative methods - Determine options and their potential contribution towards sustainable waste management - Develop criteria; assess options - Discussion of 3 broader categories for discussion with the public - Maximize Diversion - Minimize Generation - Cost Effectiveness/Affordability (Fiscal Responsibility) Step 4: Develop the WMMP Document - Public Information Centre No. 2 - Survey/Questionnaire - The WMMP document will: - Include results of analysis - Identify the existing system - Present a framework for future waste management YOU ARE HERE 10/28/2011 4 Waste Management Context Description of Waste Generation - Population of 79,334 - Unaccounted for student increase (September to May) - Area of 1,283 km² - 26,240 single family households - 8,675 multi-family households - Waste tonnage reported in 2010: - 34,683 tonnes of residential waste generated by City - 17,364 tonnes of this waste was diverted through diversion programs - 60,248 tonnes of waste entering the landfill (City and County combined) - City waste diversion rate of 50% Waste Management Facilities - 1 active landfill (City / County) - Household Hazardous Waste Facility - Materials Recovery Facility - Composting Facility 10/28/2011 5 Key WMMP Considerations - Decreasing remaining disposal capacity at Peterborough County/City Waste Management Facility (PCCWMF) landfill site - Limited Monitoring and Reporting program in place to verify current capture and participation rates; - There is currently no Source Separated Organics (SSO) program in place; - Diminishing life capacity at the Material Recovery Facility (MRF) on Pido Road; and - Limited influence/role with IC&I waste sector and waste management. 10/28/2011 6 Guiding Principle of the Plan The long-term Waste Management Master Plan (WMMP) is an essential step towards the provision of sustainable waste systems within the City of Peterborough. The WMMP begins with the establishment of a Guiding Principle, from which fundamental goals can be identified. Specific, achievable objectives are then set out, which will steer the City towards its intended targets. The initial Guiding Principle of Peterborough's Waste Management Master Plan is as follows: 10/28/2011 7 Goals and Objectives GOALS The City's WMMP Steering Committee focused on three main areas for this WMMP, and set out three corresponding goals: to maximize the amount of residual material that we are able to divert from the landfill; to minimize the amount of residual material that is generated in the first place by the residents; and to operate and manage all of the City's required waste management systems in a fiscally responsible manner. The fundamental goals of the WMMP are as follows: 10/28/2011 8 OBJECTIVES The fundamental goals will be achieved by setting more specific and measurable objectives. The City has established key objectives for each of these three goals: Goals and Objectives 10/28/2011 9 Targets Key TARGETS have been generated from the goals and objectives that apply to all. These targets will allow the City to monitor their progress with the established Plan and verify deliverables. The targets will be adjustable with the changing economic and social trends and are provided as follows: 1.Expand the number and type of education and outreach and/or partnership activities year over year from 2010 levels. 2.Meet all 8 Waste Management Best Practices as outlined in the KPMG Blue Box Program Enhancement and Best Practices Assessment Project Report, 2007. 3.Residential diversion rate will increase from 2010 level of 50% to 75% over 20 years, with a review of target every five years. 4.Capture rates for blue box materials and green waste will increase 20% from 2006 levels over 20 years, with a review of target every five years. 5.Participate and continue to support producer responsibility awareness. 10/28/2011 10 City Residential Waste Composition A total of 34,683 tonnes of residential waste was generated within the City limits in 2010 - Approximately 17,364 tonnes was diverted from landfill through programs such as blue box recycling, leaf and yard waste composting, MHSW collections, and backyard composting 10/28/2011 11 Waste Diversion - Provincial target is 60% - Current diversion rate 50% - Diversion target of 75% by 2030 (to be reviewed every 5 years) - Current diversion programs: - Weekly curbside blue box collection from 26,240 households - Seasonal curbside collection of leaf and yard waste - Bi-annual curbside collection of bulky items - Municipal Hazardous and Special Waste (MHSW) - Waste Electronics and Electrical Equipment (WEEE) or "used electronics" - Other (scrap metal, tires, appliances) - SSO Pilot Study - 625 single family households and 3 restaurants 10/28/2011 12 Materials Recycling Facility (MRF) - MRF was constructed by the City in 1989 - Located at 390 Pido Road - Accepts all blue box materials from the City and the County - Free disposal of blue box materials available 24/7 - The City and the County have separate long term agreements with the operator of the MRF (HGC Management Inc.) - Agreements expire December 31, 2014 City Composting Facility - Owned and operated by the City at Harper Road - Accepts all leaf and yard waste collected in the City as well as SSO from Pilot Study - ~20% of residential waste by weight in 2010 - Offers compost for sale throughout Peterborough County - Open windrow system mixes compost with wood chips 10/28/2011 13 How Does the City of Peterborough Stack Up? A waste audit was completed for the City in 2006, which illustrated the following: - Participation rates: - Curbside garbage collection: 79% (2 bags per household) - Blue box program: 74% - Average capture rate of blue box materials was 79.5% - Less than average of 85% for similarly sized municipalities - The blue box program is better than average in cost efficiency (2010 Datacall) - ~$147.75/tonne compared with ~$222/tonne average - The City disposes of slightly less waste than the average (2010 Datacall) - City residents dispose ~219 kg/capita compared with a ~268 kg/capita average 10/28/2011 14 Options for Waste Reduction - Increase blue box items allowed - Collect food waste at curbside - User pay system - Reduce bag allowance - Clear garbage bags and contents monitoring - City reuse centre - Alter consumer choices to reduce packaging - Increase Household Hazardous Waste Depot hours of operation Reducing the amount of waste generated will help to conserve landfill capacity at the PCCWMF... 10/28/2011 15 Options for Future Waste Management The PCCWMF landfill has an estimated 12 to 15 years of capacity remaining Options for future waste disposal include: - Increase waste reduction (extend site life) - Accomplished through waste diversion initiatives and changes in consumer behaviour - Landfill expansion or search for new site - Export of waste - Waste could potentially be landfilled or treated thermally by others - Thermal Treatment with potential for energy generation - An advanced technology that would allow energy to be recuperated from waste - Other ideas? Tell us your thoughts. 10/28/2011 16 Open House Session - Please help yourself to refreshments - Please take a moment to complete a questionnaire (or take one home) - Questionnaire's can also be completed on the City website - Please ask questions or provide your comments to meeting organizers Thank you for attending and participating in the City of Peterborough Waste Management Master Plan Public Meeting No. 1. Keep Informed Further information can be obtained on the City Waste Management Webpage: City of Peterborough Contact: Virginia Swinson, B. Sc. Waste Reduction Programs Coordinator [email protected] Cambium Environmental Inc. Contact: Kelly Murphy, P. Eng. Senior Project Manager [email protected] http://www.peterborough.ca/Living/City_Services/Waste_Management.htm Or contact the City or its Consultant directly: 1 of 15 WMMP 2011 1. Do you currently live in the City of Peterborough? Response Percent Response Count Yes 89.5% 188 No 10.5% 22 answered question 210 skipped question 2 2. What is your age? Response Percent Response Count 19-35 35.7% 66 36-50 34.6% 64 51-65 24.9% 46 65+ 4.9% 9 answered question 185 skipped question 27 2 of 15 3. What type of dwelling do you reside in? Response Percent Response Count Single-family home 79.3% 146 Multi-family dwelling (apartment, condominium, townhouses) 20.7% 38 answered question 184 skipped question 28 4. Indicate your residency in the city of Peterborough. Response Percent Response Count Permanent 94.0% 173 Student 6.0% 11 answered question 184 skipped question 28 3 of 15 5. How many people normally live in your household? Response Percent Response Count 1 9.8% 18 2 40.8% 75 3 16.3% 30 4 21.2% 39 5 7.6% 14 More than 5 4.3% 8 answered question 184 skipped question 28 6. What day is your waste, recycling and green waste collected? Response Percent Response Count Tuesday 33.2% 61 Wednesday 15.8% 29 Thursday 17.9% 33 Friday 28.3% 52 Not sure 2.2% 4 Not applicable (reside in an apartment) 2.7% 5 answered question 184 skipped question 28 4 of 15 7. On average, how many FULL cans/bags of garbage does your household generate each week? Response Percent Response Count less than 1 41.8% 76 1 41.8% 76 2 13.7% 25 3 or more 2.7% 5 answered question 182 skipped question 30 8. On average, how many FULL blue boxes does your household fill each week? Response Percent Response Count less than 1 11.5% 21 1 17.6% 32 2 53.3% 97 3 14.3% 26 more than 3 3.3% 6 answered question 182 skipped question 30 5 of 15 9. When your blue boxes are full, how do you deal with extra recyclables? Response Percent Response Count Take extra to the drop-off depot on Pido Road 14.9% 27 Set to curb in a separate receptacle (non-blue box) 36.5% 66 Store until next collection day 29.8% 54 Throw them in the garbage 1.7% 3 My blue boxes are never too full 17.1% 31 answered question 181 skipped question 31 10. Would you prefer larger blue boxes? Yes No Response Count For your Containers 59.1% (107) 40.9% (74) 181 For your Fibers 49.7% (84) 50.3% (85) 169 answered question 182 skipped question 30 6 of 15 11. Do you compost at home? Response Percent Response Count Yes, year-round 42.3% 77 Yes, seasonally 19.2% 35 No 38.5% 70 answered question 182 skipped question 30 12. If Yes, what do you typically put in your composter? Response Percent Response Count Food scraps 28.1% 32 Yard wastes 8.8% 10 Both 63.2% 72 answered question 114 skipped question 98 13. How satisfied are you with the current service levels for garbage, green waste and recycling? "1" being Very Unsatisfied, and "5" being Very Satisfied: 1 2 3 4 5 Response Count Garbage 1.7% (3) 4.4% (8) 6.7% (12) 28.9% (52) 58.3% (105) 180 Recycling 1.1% (2) 4.0% (7) 15.3% (27) 32.8% (58) 46.9% (83) 177 Green waste 17.5% (30) 12.9% (22) 12.3% (21) 19.3% (33) 38.0% (65) 171 answered question 180 skipped question 32 7 of 15 14. If you chose "1" or "2" for any of the services in Question 13, please comment further on the reasons for your dissatisfaction. Response Count 67 answered question 67 skipped question 145 15. How do you normally find information about the City's solid waste management services? Response Percent Response Count Waste Reduction Calendar 50.0% 87 Waste Management Brochures 18.4% 32 Newspaper ads 30.5% 53 Through friends and neighbours 18.4% 32 City website 48.3% 84 City council meetings 2.3% 4 Other (please specify) 20 answered question 174 skipped question 38 8 of 15 16. Please indicate how often you use the City's existing waste management facilities, with "0" being Never, "1" being Annually, "2" being Seasonally, "3" being Monthly, "4" being Weekly, and "5" being Daily. 0 1 2 3 4 5 Response Count Landfill Site (Bensfort Road) 37.5% (66) 31.3% (55) 25.0% (44) 5.1% (9) 0.6% (1) 0.6% (1) 176 Household Hazardous Waste and Electronics Depot (Pido Road) 26.2% (45) 40.7% (70) 29.7% (51) 2.3% (4) 0.6% (1) 0.6% (1) 172 24-hour Recycling Drop-Off Depot (Pido Road) 44.1% (75) 21.8% (37) 25.3% (43) 7.1% (12) 1.2% (2) 0.6% (1) 170 answered question 176 skipped question 36 17. Please provide any comments you have on the current waste management services provided by the CIty today(garbage, green waste, blue box collections, Household Hazardous Waste and Electronics Depot, Landfill site). Response Count 76 answered question 76 skipped question 136 9 of 15 18. The City's current rate of waste diversion (residential) is 50%. The provincial goal is 60%. What level of waste diversion would you like to see the CIty set as a goal? Response Percent Response Count Current level of 50% 6.0% 8 55% 6.0% 8 60% 20.3% 27 65% 67.7% 90 Other (please specify) 49 answered question 133 skipped question 79 10 of 15 19. Please rate each of the following waste diversion options according to your preference, with "1" being highest preference and "5" being lowest preference. 1 2 3 4 5 Response Count Increase the items you can recycle in the blue box 50.3% (86) 22.8% (39) 10.5% (18) 5.8% (10) 10.5% (18) 171 Collect food waste at the curb for composting 57.5% (100) 8.6% (15) 7.5% (13) 5.2% (9) 21.3% (37) 174 Implement a User-Pay system for garbage 18.0% (30) 15.0% (25) 12.6% (21) 13.2% (22) 41.3% (69) 167 Mandate the use of clear bags for garbage 20.2% (34) 6.0% (10) 23.8% (40) 13.1% (22) 36.9% (62) 168 Reduce the number of bags of garbage permitted 24.8% (41) 15.2% (25) 15.8% (26) 10.3% (17) 33.9% (56) 165 Increase the Household Hazardous Waste Depot hours of operation 13.1% (21) 18.1% (29) 33.8% (54) 13.8% (22) 21.3% (34) 160 Municipal Reuse Centres 27.3% (44) 24.2% (39) 25.5% (41) 11.8% (19) 11.2% (18) 161 Increase the cost of landfilling 11.7% (19) 16.0% (26) 24.7% (40) 20.4% (33) 27.2% (44) 162 answered question 175 skipped question 37 11 of 15 20. What would you be willing to do personally to reduce your garbage generation? Response Percent Response Count No change 8.0% 14 Buy products with less packaging 70.7% 123 Only buy products in packages I can recycle 50.0% 87 Compost at home 48.9% 85 Participate in a curbside food waste collection 73.6% 128 Use reusables shopping bags 72.4% 126 Other (please specify) 28 answered question 174 skipped question 38 21. Would you participate in a curbside food waste collection if it were offered in the City? Response Percent Response Count Yes 81.7% 143 No 10.9% 19 Not sure 7.4% 13 answered question 175 skipped question 37 12 of 15 22. Would you be in favour of biweekly garbage collection, if an enhanced recycling program and a new weekly food waste collection were implemented? Response Percent Response Count Yes 65.5% 114 No 24.7% 43 Not Sure 9.8% 17 answered question 174 skipped question 38 23. How would you describe your level of concern for the potential environmental impacts associated with landfilling garbage? Response Percent Response Count Very concerned 59.4% 104 Somewhat concerned 36.6% 64 No concerned at all 4.0% 7 answered question 175 skipped question 37 13 of 15 24. If you indicated a concern, which things concern you the most? Choose as many as apply. Response Percent Response Count Groundwater impacts 88.2% 142 Surface waste impacts 61.5% 99 Biological impacts 73.9% 119 Traffic impacts 8.7% 14 Litter and Debris 40.4% 65 Odours, air emissions 47.8% 77 Public Safety 25.5% 41 Other (please specify) 23 answered question 161 skipped question 51 14 of 15 25. Please rate the following criteria for evaluating future waste management options from 1 to 7 (with "1" being the highest importance, "7" the lowest): 1 2 3 4 5 6 7 Response Count Postive social impact and acceptibility 9.0% (12) 27.6% (37) 12.7% (17) 14.2% (19) 11.2% (15) 5.2% (7) 20.1% (27) 134 Positive environmental effects 64.5% (91) 10.6% (15) 7.8% (11) 3.5% (5) 5.7% (8) 2.8% (4) 5.0% (7) 141 Proven technology 3.9% (5) 23.4% (30) 18.8% (24) 15.6% (20) 20.3% (26) 10.9% (14) 7.0% (9) 128 Cost/Affordability 10.8% (15) 19.4% (27) 24.5% (34) 17.3% (24) 10.1% (14) 7.9% (11) 10.1% (14) 139 Ease of implementation 4.3% (6) 8.7% (12) 16.7% (23) 19.6% (27) 19.6% (27) 21.7% (30) 9.4% (13) 138 Extent of local control 5.7% (8) 11.3% (16) 7.8% (11) 14.2% (20) 16.3% (23) 25.5% (36) 19.1% (27) 141 Scalability - can be expanded over time 10.4% (16) 8.4% (13) 16.2% (25) 14.3% (22) 13.6% (21) 16.9% (26) 20.1% (31) 154 answered question 167 skipped question 45 26. How would you prefer to have waste management programs and services funded locally? Response Percent Response Count Municipal property taxes 64.4% 96 User fees 35.6% 53 Other (please specify) 30 answered question 149 skipped question 63 15 of 15 27. Any more general comments? Response Count 50 answered question 50 skipped question 162 NOTICE OF PUBLIC INFORMATION CENTRE Waste Management Master Plan City of Peterborough THE STUDY The City of Peterborough, through their consultant Cambium Environmental Inc. (Cambium), has completed a draft of their 20-year Waste Management Master Plan (The Plan). The Plan reviews the current waste management system, including waste infrastructure, collections, and processing, and makes recommendations on how to improve areas of the waste management system that focus on diversion. PUBLIC CONSULTATION Development of the Plan is heavily dependent on public input. Before the Plan is finalized, the City is seeking comments from residents of the City. Recommendations in the Plan will be presented during one final public presentation, and input received from members of the public will be incorporated into the final version of the Plan. The final Public Information Centre (PIC) will be held in conjunction with the Green Expo Event, taking place at the Lansdowne Place Mall on Saturday October 20th from 9:30 a.m. to 6:00 p.m. Residents are encouraged to visit the City/Cambium booth, review the materials on display, and provide comments. A copy of the draft Plan can be found on the City website. Comments may be sent at any time to one or both of the undersigned until Monday October 22nd, 2012. http://www.peterborough.ca/wmstudy Please contact the undersigned if you have any questions or comments. Kelly Murphy, P.Eng Senior Project Manager Cambium Environmental Inc. 52 Hunter St. East, Peterborough, ON Tel: (705) 742-7900 ext. 226 Fax:(705) 742-7907 kelly.murphy@cambium- env.com Virginia Swinson, B.Sc. Waste Diversion Section Manager City of Peterborough 500 George Street North Peterborough, ON K9H 3R9 Tel: (705) 742-7777 ext. 1725 Fax: (705) 876-4621 [email protected] www.peterborough.ca 10/24/2012 1 Welcome City of Peterborough Waste Management Master Plan Public Meeting No. 2 Please: - Feel free to ask questions - Fill out a questionnaire - Help yourself to refreshments Waste Management Master Plan (WMMP) - Provide overall direction for the waste management system - Address diversion and disposal needs for the next 20 years - Identify opportunities to improve the current system - Identify opportunities to reduce the amount of waste needing disposal The WMMP will: 10/24/2012 2 WMMP Schedule The final document is anticipated by November 2012. Step 1: Understanding and Assessing the Current Waste Management System - Review of existing facilities & services Step 2: Establish Goals and Objectives - Based on provincial and municipal priorities, objectives, and targets - Public Information Centre No. 1 - Survey /Questionnaire Step 3: Identify and Assess Options - Evaluate alternative methods - Determine options and their potential contribution towards sustainable waste management - Develop criteria; assess options - Discussion of 3 broader categories for discussion with the public - Maximize Diversion - Minimize Generation - Cost Effectiveness/Affordability (Fiscal Responsibility) Step 4: Develop the WMMP Document - Public Information Centre No. 2 - Survey/Questionnaire - The WMMP document will: - Include results of analysis - Identify the existing system - Present a framework for future waste management YOU ARE HERE Waste Management Context Description of Waste Generation - Population of 79,334 - Unaccounted for student increase (September to May) - Area of 1,283 km² - 26,240 single family households - 8,675 multi-family households - Waste tonnage reported in 2010: - 34,683 tonnes of residential waste generated by City - 17,364 tonnes of this waste was diverted through diversion programs - 60,248 tonnes of waste entering the landfill (City and County combined) - City waste diversion rate of 50% Waste Management Facilities - 1 active landfill (City / County) - Household Hazardous Waste Facility - Materials Recovery Facility - Composting Facility 10/24/2012 3 Key WMMP Considerations - Decreasing remaining disposal capacity at Peterborough County/City Waste Management Facility (PCCWMF) landfill site - Limited Monitoring and Reporting program in place to verify current capture and participation rates; - There is currently no Source Separated Organics (SSO) program in place; - Diminishing life capacity at the Material Recovery Facility (MRF) on Pido Road; and - Limited influence/role with IC&I waste sector and waste management. Guiding Principle of the Plan The long-term Waste Management Master Plan (WMMP) is an essential step towards the provision of sustainable waste systems within the City of Peterborough. The WMMP begins with the establishment of a Guiding Principle, from which fundamental goals can be identified. Specific, achievable objectives are then set out, which will steer the City towards its intended targets. The initial Guiding Principle of Peterborough's Waste Management Master Plan is as follows: 10/24/2012 4 Goals and Objectives GOALS The City's WMMP Steering Committee focused on three main areas for this WMMP, and set out three corresponding goals: to maximize the amount of residual material that we are able to divert from the landfill; to minimize the amount of residual material that is generated in the first place by the residents; and to operate and manage all of the City's required waste management systems in a fiscally responsible manner. The fundamental goals of the WMMP are as follows: OBJECTIVES The fundamental goals will be achieved by setting more specific and measurable objectives. The City has established key objectives for each of these three goals: Goals and Objectives 10/24/2012 5 Targets Key TARGETS have been generated from the goals and objectives that apply to all. These targets will allow the City to monitor their progress with the established Plan and verify deliverables. The targets will be adjustable with the changing economic and social trends and are provided as follows: 1.Expand the number and type of education and outreach and/or partnership activities year over year from 2010 levels. 2.Meet all 8 Waste Management Best Practices as outlined in the KPMG Blue Box Program Enhancement and Best Practices Assessment Project Report, 2007. 3.Residential diversion rate will increase from 2010 level of 50% to 75% over 20 years, with a review of target every five years. 4.Capture rates for blue box materials will increase 10% from 2006 levels (79.5%) over 20 years, with a review of target every five years. 5.Participation rate of 50% in year 1 of the proposed SSO program with an increase for each year of the program. City Residential Waste Composition A total of 34,683 tonnes of residential waste was generated within the City limits in 2010 - Approximately 17,364 tonnes was diverted from landfill through programs such as blue box recycling, leaf and yard waste composting, MHSW collections, and backyard composting 10/24/2012 6 Waste Diversion - Provincial target is 60% - Current diversion rate 50% - Diversion target of 75% by 2030 (to be reviewed every 5 years) - Current diversion programs: - Weekly curbside blue box collection from 26,240 households - Seasonal curbside collection of leaf and yard waste - Bi-annual curbside collection of bulky items - Municipal Hazardous and Special Waste (MHSW) - Waste Electronics and Electrical Equipment (WEEE) or "used electronics" - Other (scrap metal, tires, appliances) - SSO Pilot Study - 625 single family households and 3 restaurants Materials Recycling Facility (MRF) - MRF was constructed by the City in 1989 - Located at 390 Pido Road - Accepts all blue box materials from the City and the County - Free disposal of blue box materials available 24/7 - The City and the County have separate long term agreements with the operator of the MRF (HGC Management Inc.) - Agreements expire December 31, 2014 City Composting Facility - Owned and operated by the City at Harper Road - Accepts all leaf and yard waste collected in the City as well as SSO from Pilot Study - ~20% of residential waste by weight in 2010 - Offers compost for sale throughout Peterborough County - Open windrow system mixes compost with wood chips 10/24/2012 7 How Does the City of Peterborough Stack Up? A waste audit was completed for the City in 2006, which illustrated the following: - Participation rates: - Curbside garbage collection: 79% (2 bags per household) - Blue box program: 74% - Average capture rate of blue box materials was 79.5% - Less than average of 85% for similarly sized municipalities - The blue box program is better than average in cost efficiency (2010 Datacall) - ~$147.75/tonne compared with ~$222/tonne average - The City disposes of slightly less waste than the average (2010 Datacall) - City residents dispose ~219 kg/capita compared with a ~268 kg/capita average Key Diversion Recommendations 1. Develop an organics collection program for residential and apartment buildings. 2. If an organics collection program is implemented, reduce garbage pickup frequency to every two weeks and provide weekly recycling and organics pickup to reduce collection costs and encourage diversion. 3. Enhance Promotion and Education programs to keep residents informed about what they can and cannot recycle, reuse and compost. 4. Enhance City staff training to ensure they are aware of current regulations, technologies and market trends. 5. Establish recycling options for materials currently going to landfill including carpets, mattresses, textiles (clothes, linens). 6. Establish a Waste Exchange/Reuse Centre at the landfill. 7. Develop an enhanced Public Space Recycling Program to provide recycling opportunities in parks and City facilities. 8. Optimize routing with new software and GPS tracking to reduce collection costs. 9. Undertake regular waste audits to ensure residents are understanding and participating in the recycling and organics programs. 10/24/2012 8 Key Disposal Recommendations The PCCWMF landfill has an estimated 12 to 15 years of capacity remaining - Investigate Suitable Options for Future Landfill Capacity - Monitor existing landfill capacity, landfill expansions and potential greenfield locations over time to allow the widest selection of suitable options. - Undertake a Formal Review of Waste Management Technologies - The City should monitor the progress of alternative technologies such as thermal treatment and AD facilities. The review should be focussed toward technologies that have been proven effective in the North American context. - Reviews should be completed on a regular basis (every 3 to 5 years). - Commence an EA Process - Other ideas? Tell us your thoughts. Open House Session - Please help yourself to refreshments - Please take a moment to complete a questionnaire - Please ask questions or provide your comments Thank you for attending and participating in the City of Peterborough Waste Management Master Plan Public Meeting No. 2. Keep Informed Further information can be obtained on the City Waste Management Webpage: City of Peterborough Contact: Virginia Swinson, B. Sc. Waste Reduction Programs Coordinator [email protected] Cambium Environmental Inc. Contact: Kelly Murphy, P. Eng. Senior Project Manager [email protected] http://www.peterborough.ca/Living/City_Services/Waste_Management.htm Or contact the City or its Consultant directly: City of Peterborough Waste Management Master Plan Public Consultation Survey No. 2 1 The City of Peterborough is currently undergoing the development of a Waste Management Master Plan (WMMP) to review existing waste services and systems, and to develop plans for the next 20 years. The City appreciates any and all input residents will have into this process. Please complete and return this questionnaire using the contact information provided at the end of the survey. Comments must be returned by October 22, 2012. The City has finalized and posted the Draft version of the WMMP for all to review on the website and copies are available at this public meeting for review. The WMMP developed key recommendations to reduce, reuse, and recycle and divert materials away from landfill. 1. The following are the Key Recommendations from the City's Waste Management Plan to enhance diversion from landfill. Please choose three that you believe to be the most important. Develop an organics collection program for residential and apartment buildings. ___ If an organics collection program is implemented, reduce garbage pickup frequency to every two weeks and provide weekly recycling and organic pickup to reduce collection costs and encourage diversion. ___ Enhance Promotion and Education programs to keep residents informed about what they can and cannot recycle, reuse and compost. ___ Enhance City staff training to ensure they are aware of current regulations, technologies and market trends. ___ Establish recycling options for materials currently going to landfill including carpets, mattresses, textiles (clothing, linens) ___ Establish a Waste Exchange/Reuse Centre at the landfill. ___ Develop enhanced Public Space Recycling Program to provide recycling opportunities in parks and City facilities. ___ Undertake regular waste audits to ensure residents are understanding and participating in the recycling and organics programs. ___ The County/City has approximately 12-15 years of landfill capacity remaining. The more material we can divert from our landfill, the longer its lifespan will be. However, a new home for our remaining garbage will eventually be needed. The key recommendation from the WMMP was to continue to investigate and explore the City's options in cooperation with the County and move forward with an Environmental Assessment (EA). City of Peterborough Waste Management Master Plan Public Consultation Survey No. 2 2 2. Please rank the following future waste disposal options by checking the box you feel is most appropriate for each (1 being most preferred; 7 being the least preferred). Most preferred Least Preferred Waste Disposal Options 1 2 3 4 5 6 7 Increase amount of waste diversion - Reduce, Reuse, Recycle (and extend the life of existing landfill) Expansion of existing landfill on Bensfort Road (if approved) Establish a new landfill facility within the City/County Export waste outside City/County boundaries (landfill or incinerate) Use of Alternative Waste Derived Fuel Technologies (using waste for energy generation incl. incineration, gasification) Other general comments: ____________________________________________________________________________________ If you would like further information, please provide your details below: Name:_______________________________________________________________ Address: ______________________________________________________________________ Phone Number:_________________________ E-mail :__________________________________ City of Peterborough Waste Management Master Plan Public Consultation Survey No. 2 3 If you have any questions regarding the Waste Management Master Plan, please contact: City of Peterborough Cambium Environmental Inc. Virginia Swinson, B. Sc. Kelly Murphy, P. Eng. Waste Diversion Section Manager Senior Project Manager 500 George Street North, 52 Hunter Street North Peterborough, Ontario, K9H 3R9 Peterborough, Ontario K9H 1G5 Phone: (705) 742-7777 ext. 1725 Phone: (705) 742-7900 ext.226 Fax: (705) 876-4621 Fax: (705) 742-7907 [email protected] [email protected] Working together, we can make a difference. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Appendix B Relevant Legislation Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. FEDERAL LEGISLATION Waste management is governed federally through the Canadian Environmental Protection Act (CEPA) and the Canadian Environmental Assessment Act (CEAA). The CEPA provides the legislative framework for the establishment of pollution prevention plans, identification of toxic substances, establishment of waste management facilities, import and export of waste, as well as to regulate the effects of government operations on and in relation to federal lands and aboriginal lands. The CEPA established the Environmental Registry as a means for the Canadian public to receive information on any waste management facility or system to be established or altered which requires public input and screening. The Canadian Environmental Assessment Act (CEAA) applies to all projects where the Government of Canada has decision-making authority - whether as a proponent, land manager, source of funding, or regulator. All projects receive an appropriate degree of environmental assessment which ensures that the environmental effects of projects are carefully reviewed before federal authorities take action in connection with them so that projects do not cause significant adverse environmental effects. CANADIAN ENVIRONMENTAL PROTECTION ACT The CEPA declaration is as follows: "It is hereby declared that the protection of the environment is essential to the well-being of Canadians and that the primary purpose of this Act is to contribute to sustainable development through pollution prevention." The CEPA provides the government of Canada with some, but not necessarily all, of the following duties: o facilitate the protection of the environment by the people of Canada; o establish nationally consistent standards of environmental quality; o provide information to the people of Canada on the state of the Canadian environment; o apply knowledge, including traditional aboriginal knowledge, science and technology, to identify and resolve environmental problems; o protect the environment, including its biological diversity, and human health, from the risk of any adverse effects of the use and release of toxic substances, pollutants and wastes; o protect the environment, including its biological diversity, and human health, by ensuring the safe and effective use of biotechnology; o endeavour to act expeditiously and diligently to assess whether existing substances or those new to Canada are toxic or capable of becoming toxic and assess the risk that such substances pose to the environment and human life and health; Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. o endeavour to act with regard to the intent of intergovernmental agreements and arrangements entered into for the purpose of achieving the highest level of environmental quality throughout Canada; and o ensure, to the extent that is reasonably possible, that all areas of federal regulation for the protection of the environment and human health are addressed in a complementary manner in order to avoid duplication and to provide effective and comprehensive protection. The CEPA established the Environmental Registry as a means for the Canadian public to receive information on any waste management facility or system to be established or altered which requires public input and screening. CANADIAN ENVIRONMENTAL ASSESSMENT ACT The Canadian Environmental Assessment Act (CEAA) applies to projects where the Government of Canada has decision-making authority - whether as a proponent, land manager, source of funding or regulator. All projects receive an appropriate degree of environmental assessment which ensures that the environmental effects of projects are carefully reviewed before federal authorities take action in connection with them so that projects do not cause significant adverse environmental effects. The degree of assessment depends largely on the scale and complexity of the likely effects of the project. The assessment ensures that development in Canada or on federal lands does not cause significant adverse environmental effects in areas surrounding the project and the assessment is also used to ensure that there is an opportunity for public participation in the environmental assessment process. After nation-wide consultations, in June 1992 the CEAA was passed and the Act provided four (4) types of environmental assessments: screening (including class screenings), comprehensive study, mediation, and assessments by a review panel. Through a screening, a responsible authority documents the environmental effects of a proposed project and determines ways to eliminate or minimize (mitigate) harmful effects through modifications to the project plan. Projects with known effects that can be easily mitigated may be assessed through a class screening. There are two types of class screenings: models used to streamline a screening; or replacement class screenings that are used instead of a project-specific assessment. Large-scale and environmentally sensitive projects usually undergo a more intensive assessment called a comprehensive study, which includes mandatory opportunities for public participation. Mediation is a process in which the Minister of the Environment appoints an impartial mediator to assess a project and help interested parties resolve issues. This approach may be used when interested parties agree, are few in number, and consensus appears possible. Assessments by a review panel appointed by the Minister of the Environment may be required when the environmental effects of a proposed project are uncertain or likely to be significant or when warranted by public Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. concerns. Review panels offer individuals and groups, with different points of view, a chance to present information and express concerns. Projects undergoing a comprehensive study, a mediation or review panel, must include a consideration of alternative means of carrying out the project, as well as the project's purpose and effects on the sustainability of renewable resources. (Canadian Environmental Assessment Agency, 2011) PROVINCIAL LEGISLATION O. REG. 347 (GENERAL - WASTE MANAGEMENT) O. Reg. 347 under the EPA is the primary regulation for controlling the handling, disposal, and management of hazardous and non-hazardous wastes within the Province of Ontario. Under Regulation 347, wastes are classified into categories that direct handing requirements and specify control measures for disposal facilities. Standards for the location, maintenance, and operation of landfill sites are detailed in Section 11 of O. Reg. 347. Section 9 of the Regulation additionally states that the terms and conditions of the Certificate of Approval can, on a site specific basis, override the standards of the Regulation. O. REG. 101/94 (WASTE DIVERSION ACT) O. Reg. 101/94 outlines municipal responsibilities with respect to blue box recycling systems in Ontario. These requirements pertain to collection methods/frequency, materials being recycled, promotion, and reporting. The Waste Diversion Act (WDA) was passed into law on June 27, 2002. The purpose of the WDA is to promote the reduction, reuse, and recycling of waste in Ontario and to provide for the development, implementation, and operation of waste diversion programs. Under the WDA, programs have been established for blue box waste (under Ont. Reg. 273/02), tires, Waste Electrical and Electronic Equipment (WEEE), and Municipal Household or Special Waste (MHSW). In June 2004, the MOE released "Ontario's 60% Waste Diversion Goal - A Discussion Paper". The Discussion Paper outlines achieving a target of 60% waste diversion from disposal by 2008. The MOE identified seventeen (17) potential action items that would assist the Province in achieving 60% diversion, if implemented. These options were subsequently discussed through a province-wide consultation process and an assessment of the costs and environmental impacts of each option considered. While the results of the consultation and assessment processes were never released publicly, it was the Province's intention that the discussion paper and its action items form the basis of policy decisions regarding Ontario's future waste management system. No steps were taken by the Province to formally establish the 60% waste diversion target or any other mandatory diversion target for municipalities. However, many of the larger Ontario municipalities and those with leading waste diversion programs have moved to adopt the 60% diversion target for the residential waste stream that they Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. manage. While no municipalities have identified that they have successfully achieved this diversion target, several are proactively implementing diversion programs in order to meet this goal. On June 12, 2007, the MOE released a proposed "Policy Statement on Waste Management Planning". The MOE posted the Policy Statement on the Environmental Registry for a 45 day public review and comment period. This Policy Statement outlines the requirement for municipalities with a population of less than 100,000 (i.e., City of Peterborough), to develop a municipal waste plan. A key aspect of the Policy Statement includes the requirement for municipalities to maximize diversion of materials from disposal, including a commitment to meet the provincial target of 60% diversion from waste disposal. O. Reg. 101/94 makes it mandatory for municipalities with over 5,000 people to implement and operate a curbside recycling program (i.e., Blue Box program). The Blue Box program must allow for the source separation and collection of a core suite of materials for recycling and includes newsprint, paper, cardboard, steel, glass, aluminum, and PET food and beverage containers. This regulation also requires municipalities to provide a backyard composter program and leaf and yard waste collection and composting. The City currently provides these programs consistent with the regulation. The City is currently meeting legislative requirements regarding diversion programming (i.e., blue box materials and recycling; tire, WEEE, MHSW diversion programs). There are several proposed changes to waste management legislation that could potentially impact the City. In October 2008 the MOE began a review of the WDA. The purpose of the review was to investigate issues affecting waste diversion and to contemplate using the principles of Extended Producer Responsibility (EPR) as the basis for Ontario's waste diversion framework. The potential impacts to the City can be described as follows and particularly as they relate to the possibility that producers could become fully responsible for waste diversion in the residential and IC&I sectors:  potential loss of control of the recycling program;  impact on infrastructure;  disposal bans;  disposal levies; and,  program costs. In April 2009, Waste Diversion Ontario (WDO) released a report entitled --Blue Box Program Plan Review Report and Recommendations. This review was requested by the Minister of the Environment on October 16, 2008. The Minister directed WDO to undertake the Blue Box Program Plan (BBPP) review using the principles of extended producer responsibility to form the review framework. The review resulted in 20 recommendations under each of Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. the ten (10) issues that were identified by the Minister of the Environment. Overall the review implications for the BBPP and Regulation 273/02 could affect the City's Blue Box program by requiring a change in the quantity, number, and type of materials accepted, requiring higher diversion targets, and ensuring environmentally responsible end-market destinations for recyclable materials. There may be the potential for increase funding which may offset any cost associated with implementing these changes. These potential legislative changes have been considered in the development of the City's WMMP. Leaf & Yard Waste Management O. Reg. 101/94 (Recycling and Composting of Municipal Waste) requires that municipalities that have a population of 5,000 shall establish, operate, and maintain a leaf and yard waste system. This system includes 'the provision of home composters to residents by the municipality at cost or less, the provision of information to residents, publicizing the availability of home composters, explaining the proper installation and use of home composters and the use of compost, and encouraging home composting.' Municipalities with populations greater than 50,000 are also required to provide a leaf and yard waste collection system that is reasonably convenient to the generators of leaf and yard waste and that the waste must be either applied directly to land, transported to be applied directly to land, composted, or transported to be composted. Burning of clean wood and brush is allowed at some member municipality landfills under conditions specified in their Certificates of Approval (C of A) in accordance with Ministry of the Environment Guideline C-7 (Burning at Landfill Sites - April 1994). Industrial, Commercial and Institutional Wastes There are currently two pieces of legislation which are applicable to IC&I waste. The first is O. Reg. 102/94 which requires certain IC&I facilities to conduct Waste Audits and produce Waste Reduction Work Plans. O. Reg. 103/94, Industrial, Commercial and Institutional Source Separation Programs, requires owners of the IC&I facilities identified in Reg. 102/94 to have source separation programs in place for certain wastes. Source Separated Organics (SSO) Composting Organic waste makes up approximately one-third of Ontario's waste stream and consists of:  Leaf and yard waste;  Household "green bin" waste;  Food from restaurants, hotels, schools and hospitals;  Residue from food processing operations and supermarkets; and  Spoiled food;  Sewage biosolids and septage; and Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc.  Pulp and paper mill biosolids. Currently there is no Provincial legislation banning food waste from landfill, or making composting of food waste mandatory and most organic waste in Ontario is sent for disposal in landfills or is land applied. If a municipality chooses to implement curbside collection of Source Separated Organics (SSO), the central composting facility and testing of feedstock and resulting compost are currently regulated by the MOE's Interim Guidelines for the Production and use of Aerobic Compost in Ontario, November 2004. The MOE is proposing to update the Interim Guidelines for the Production and Use of Aerobic Compost in Ontario (2004) to include the most up-to-date best management practices and standards. The MOE issued a proposed Guideline for Composting Facilities and Compost Use in Ontario dated November 2009 for consultation until January 2010. The updated document will provide guidance on facility siting, design, equipment use and operating procedures, including feedstock control and odour prevention, would help minimize environmental impacts, such as odours, as well as improve the quality of finished compost. It also introduces higher allowable feedstock metal levels and three categories of compost (Categories AA, A, and B). As mentioned in the Biosolids Management section, this proposed guideline creates an opportunity to co- compost food waste with biosolids if desired. At the date of completion of this WMMP, a final decision or approval on the proposed Guideline had not been finalized by the MOE. O. REG. 101/07 (WASTE MANAGEMENT PROJECTS) In March 2007, the MOE announced the enactment of O. Reg. 101/07 (Waste Management Projects) under the EAA and amendments to the EPA for waste recycling, mining, alternative fuels, and new/emerging technologies. The regulatory changes were created for the purpose of reducing the time and resources required under select circumstances for the approval of continued operations of small rural landfills through capacity expansions or landfill mining. The new regulation establishes three classes of waste management projects. Those projects, both public and private, with the highest impact are designated for the full EAA process and include:  A new Environmental Screening process applies to projects with predictable effects that can be "readily mitigated."  Projects classified as having minimal impacts, such as landfill expansions to less than 40,000 cubic metres, do not require approval under the EAA and are not designated as subject to the requirements of the EAA. Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc.  Recycling facilities of any size will not have to go through the EA process provided that less 1,000 tonnes per day of waste is disposed.  Proponents can pilot new waste technologies without having to undergo an EA providing they are small and can meet the MOE's air emission standards. It may make it easier to recycle certain wastes that currently do not meet existing exemptions criteria such as waste paint, crumb rubber batteries, and electronics.  Converting certain wastes into alternative fuels will no longer require waste management approvals but must still meet the MOE's air emission standards. O. REG. 267/03 (NUTRIENT MANAGEMENT ACT) The Nutrient Management Act (NMA) and O. Reg. 267/03 (O. Reg. 267/03) made under that act, will impact waste management activities within the City because this legislation regulates nutrient use on agricultural land within the province. Some wastes (typically sewage sludge) that are routinely landfilled can also be land-applied as a nutrient source or soil amendment, subject to the conditions of the NMA and its Regulations. Similarly, some organic processing by-products from composting may be land-applied subject to regulation under the NMA. Any nutrient containing materials of non-agricultural origin, including sewage biosolids that are spread on agricultural land are referred to as non-agricultural source materials (NASM). NASM land application standards and requirements are enforceable under the NMA and if an adverse effect occurs or may occur, the EPA or the Ontario Water Resources Act may also apply. O. Reg. 267/03, which regulates NASM application to agricultural land, was updated September 18, 2009. Generators of NASM, such as wastewater treatment plants and food processing facilities, are regulated under the Environmental Protection Act and Regulation 347 until the nutrient material arrives at the farmer's gate where it becomes subject to the Nutrient Management Act, 2002 and O. Reg. 267/03. Since land application of sewage biosolids and other NASMs to agricultural land is controlled provincially, it is possible for biosolids from one municipality to be spread on approved land in another municipality. GUIDELINES FOR THE PRODUCTION OF AEROBIC COMPOST IN ONTARIO, 1991 Requirements for composting are listed in the Ministry of the Environment's Interim Guidelines for the Production and use of Aerobic Compost in Ontario, dated 1991. Under these guidelines, the inclusion of biosolids has been difficult for municipalities to meet due to very restrictive metal levels for the compost feedstock. Any resulting compost including biosolids would be controlled just as strictly as the original biosolids. The MOE issued a proposed Guideline for Composting Facilities and Compost Use in Ontario dated November 2009 for consultation until January 2010 which includes less stringent allowable feedstock metal levels and three categories of finished compost (Categories AA, A, and B). If this Guideline is finalized without changes, there is a Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. greater probability of co-composting biosolids if desired. Material characterization would be required to determine the acceptable level of dilution with low-metal feedstocks. Compost produced with biosolids has the potential of meeting the requirements of the middle category of compost, Category A, involving some labeling and usage restrictions. If the compost falls into Category B, its use would be controlled just as strictly as the original biosolids. THE CORPORATION OF THE CITY OF PETERBOROUGH BY-LAW NUMBER 07-027 AS AMENDED BY BY-LAW 09-108 (note: all amendments are in bold and underlined) BEING A BYLAW FOR THE PURPOSE OF REGULATING THE DISPOSAL OF WASTE, INCLUDING ESTABLISHING OF TIPPING FEES FOR THE PETERBOROUGH COUNTY-CITY WASTE MANAGEMENT FACILITY WHEREAS Council of the City of Peterborough wishes to enact a By-law for the purposes of regulating the disposal of waste; AND WHEREAS Section 391 of the Municipal Act, 2001 provides that a municipality may pass by-laws imposing fees or charges; AND WHEREAS solid waste tipping fees will be included in the By-law; AND WHEREAS the City of Peterborough held a public meeting on December 11, 2006 at City Hall, 500 George Street North, Peterborough, in accordance with Regulation 244/02 under the Municipal Act, 2001; NOW THEREFORE the Council of the City of Peterborough enacts as follows: 1. INTERPRETATION In this By-law: "City" means the City of Peterborough; "Director" means the Director of Utility Services for the City of Peterborough and where applicable includes a person designated by the Director to perform a task or exercise a power in his or her place and stead; "garbage" means dry waste other than recyclable materials, organic materials and hazardous waste; "green waste" has the meaning set out in Schedule "A"; "hazardous waste" means hazardous waste as defined in R.R.O. 1990, Regulation 347, as amended from time to time, pursuant to the Environmental Protection Action, R.S.O 1990, cE19, which includes: a) hazardous industrial waste; b) acute hazardous waste chemical; c) hazardous waste chemical; d) severely toxic waste; e) ignitable waste; f) corrosive waste; g) reactive waste; h) radioactive waste, except radioisotope wastes disposed of in a landfilling site in accordance with the written instructions of the Atomic Energy Control Board or the Canadian Nuclear Safety Commission; i) pathological waste; j) leachate toxic waste; k) PCB waste as defined in Regulation of 362 of Revised Regulations of Ontario, 1990; "recyclable materials" means those materials set out in Schedule "A"; "waste" means anything for which the holder has no further use and which the holder has discarded and includes, but is not limited to garbage and recyclable material; 1 "waste management facility" means the Peterborough County/City Waste Management Facility, formerly known as Bensfort Landfill Site, located at 1260 Bensfort Road, Township of Otonabee, South Monaghan, County of Peterborough. For the purpose of this by-law, the waste management facility includes the landfill site and the Public Drop-off Depot. 2. GENERAL PROVISIONS AND PROHIBITIONS 2.1 No person shall, at the waste management facility: (a) deposit waste outside the posted hours of operation; (b) deposit waste or recyclable materials at any place other than the place respectively designated for the receipt of such waste; (c) deposit hazardous waste; (d) deposit any waste which originated from outside the County or City of Peterborough. If requested, the person shall provide proof of the origin of the waste prior to depositing the waste; (e) refuse to remove, at the person's expense, any waste which has been deposited by the person which is not in compliance with this by-law; (f) remove or scavenge any deposited waste without the prior written approval of the Director; (g) deposit waste which has been transported to the facility except when such waste has been properly secured or covered in canvas, tarpaulins or nets, so fastened down around the edges as to prevent any of the contents from leaving the vehicle during transport. 2.2 Not withstanding Section 2.1 (b), any load which contains less than 10% by volume of recyclable materials may be deposited at the place designated for the receipt of garbage. 3. FEES 3.1 No person shall deposit waste at the waste management facility without paying the appropriate fee for that type of waste, as set out in Schedule "B". 3.2 If any cheque provided in payment of a fee payable under Subsection 3.1 is returned marked "Not Sufficient Funds", the amount of the fee shall remain unpaid, and together with the administrative charge for NSF cheques, determined in accordance with the City's Financial Policies shall be a debt to the City owing by that person recoverable by action or other means open to the City. 4. ENFORCEMENT PROCEDURES 4.1 In the event that a person deposits, or attempts to deposit waste, not in compliance with this by-law: (a) The person may be refused access to the waste management facility; (b) The person shall receive a written warning on the first such occasion; (c) The person shall pay surcharges in the following amounts on any subsequent occasions: 2 (i) $100 on the first subsequent occasion; (ii) $200 on the second subsequent occasion; (iii) $300 on the third and any other subsequent occasions. 5. SCHEDULES The following Schedules attached hereto form a part of this By-law: Schedule "A" -Recyclable Materials; and Schedule "B" - Waste Management Tipping Fees. 6. PENALTY Any person who contravenes this by-law is guilty of an offence and, upon conviction, is liable to a fine or penalty provided for in the Provincial Offences Act, as amended. 7. EFFECTIVE DATE This amended By-law shall come into force and take effect on Tuesday, September 1, 2009. By-law 07-027 read a first, second and third time this 26th day of February, 2009. By-law 09-108 read a first, second and third time this 10th day of August, 2009. 3 SCHEDULE "A" TO BY-LAW 07-027 RECYCLABLE MATERIALS The following materials are banned from disposal at the waste management facility but are accepted for recycling at the facility's Public Drop-off Depot: "blue box materials" means recyclable materials as collected in the City of Peterborough Blue Box Collection program, as amended from time to time, namely: a) clear and coloured glass from food & beverage bottles and jars; aseptic containers; b) metal cans and foil; including food & beverage cans, aluminum foil & trays; c) empty metal paint and aerosol cans; d) gable top drink cartons and tetra paks including milk and juice cartons and tetra pack containers for juice, milk, soup; e) plastic soft drink and water containers made out of polyethylene terephthalate (PET or PETE #1); f) plastic bottles and jugs made out of high density polyethylene (HDPE #2); g) tubs and lids (#5); h) polystyrene and styrofoam containers (#6) including clear trays abd clamshells marked with the #6 only; plant pots up to 12 inches in size, cell-paks, carrying flats; foam meat trays, plates, cups, take-out containers and egg cartons only; i) film plastic bags including bread, milk , fresh and frozen produce bags, bulk food, dry cleaning, toilet-tissue packaging, and cereal box liners; j) boxboard, including cereal, crackers, detergent, toothpaste, shoe boxes; k) corrugated cardboard consisting of triple-layer cardboard boxes. Waxed, stained, painted or contaminated cardboard must be discarded as garbage; l) paper including envelopes, direct mail advertising, paper egg cartons, greeting cards and all remaining paper and paper products generated by households m) newspapers & magazines, including inserts, catalogues, white envelopes, computer paper; writing papers, telephone directories, manuals & softcover books; "clean wood waste" includes untreated lumber and wood products such as pallets and raw lumber, but does not include painted wood, paneling, pressboard or similar treated products; "drywall" includes drywall scraps or drywall material, which may contain paint and screws, segregated from supporting building material; "green waste" means leaves, grass clippings; trees, excluding stumps; garden roots and cuttings; hedge and shrub trimmings; brush cuttings; twigs and branches; natural Christmas trees; other plant material; "scrap metal" includes metal auto parts, large appliances, bicycles, tools, etc; and "tires" means tires without wheel rims. 4 SCHEDULE "B" TO BY-LAW 07-027 WASTE MANAGEMENT TIPPING FEES 1. GARBAGE Rate a) Load of 100 kg or less $5.00 flat rate b) Load over 100 kg $90.00 per metric tonne *2010 Budget Cycle* c) Asbestos $200.00 per metric tonne 2. RECYCLABLE MATERIALS Rate a) Load of 100 kg or less FREE b) Load over 100 kg $45.00 per metric tonne c) On-road, off-road, and farm tires FREE e) Appliance containing Freon $15 fee per appliance to certify removal of freon 3. UNCONTAMINATED GRANULAR MATERIAL AND NON-HAZARDOUS CONTAMINATED SOIL TIPPING FEE Rate a) Granular materials determined by the Director to be suitable as cover material at the waste management facility, and deposited in the area specified by the Director, for such use; FREE b) Non-hazardous contaminated soil, tested for suitability by owner of the material; determined by the Director to be suitable as cover material at the waste management facility, and deposited in the area specified by the Director for such use. $20.00 per metric tonne 4. ELECTRONIC OR HAZARDOUS MATERIALS All loads of waste electronic and electric equipment or municipal hazardous and special waste must be taken to the Household Hazardous Waste Drop-off Depot for recycling or proper disposal. Rate a) Monitors FREE b) Fluorescent Light Tubes FREE 5 Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Appendix C Waste Diversion Options Strategy Category Strategy No Strategy Enhancement Option Diversion Potential Implementation Costs Operation Costs Economic Feasibility Environmental Effects Social Acceptance Ease of Implementation Timeline Total Ranking 1 General P&E City Website, City to move into social media while continuing with current media campaigns, mywaste.ca, and outside calendars/websites, Media (Ads, Articles, Press Releases, Radio, etc.), Calendar and Promotional Materials and Products, Enhanced In Your Area (media, signage, and prizes), Materials - Design and Production (signage, mobile signs, and stickers/labels), local presence at events and open houses within the community, increased and targeted education (ie. paper/plastics), provide feedback to residents with audits, composting campaign and enhanced promotion of backyard composting, green procurement and sustainable procurement programs, re- use exchange programs, support producer responsibility and Sustainable Peterborough goals, support IC&I recycling programs, development of review protocol with collection program to aim for 20% increase in capture rates from 2006 levels over 20 years with a review every five years. - $100,000 S 17 1 2 Schools Programming Enhancement, expand and formalize $10,000 $20,000 S 14 3 3 Training Attend training and workshops, industry meetings (MWA, SWANA etc.) - $5,000 S 16 2 4 C&D Waste Collection City would provide residents option to receive collection services for small quantities of C&D materials. City could establish collection based upon building or demolition permit application. 5% Policy Improvements Enforcement S 17 1 5 MHSW / Electronics Continue to improve upon the collection system 1-2% Cost Neutral Cost Neutral S 16 2 6 Scrap metal collection and recycling Continue to improve upon the collection system <1% Policy Improvements Enforcement S 15 2 7 Other areas of recycling including textile recovery, pet waste, wood waste, durable goods and shingles - Continue to expand upon the current collection system 1% to 3% Policy Improvements Enforcement S 17 1 8 Waste Exchange Center - City establishes waste exchange program ranging from reuse centres to on-line waste exchange programs enabling residents to donate and exchange reusable goods. Common for reuse centre to be established at landfill or transfer station. 1% to 5% $20,000 Staff Time S 16 2 9 SSO Collection City to establish a curbside collection and processing program for SSO materials. 17% Estimates of $500,000 to $1,500,000 from FCM Estimates of $600,000 to $1,000,000 from FCM S 17 1 10 Expand the list of eligible Blue Box materials <1% Secure Markets Education S 14 3 11 Pick-Up Frequency Explore bi-weekly pick-up of waste once an SSO program is established 3-7% TBD TBD S 17 1 12 Audit & Report Complete waste regular waste audits to confirm composition and to determine available material for recovery. Compare with other municipalities and the County/Townships - - $12,000 S 15 2 13 System & Costs Complete waste flow and full-cost accounting tools using gap or similar analysis. Explore waste management utility by operating all waste management activities as a separate utility. <1% Staff Time Staff Time S 13 3 14 Public space diversion and recycling Work with parks and recreation to install and collect recycling containers in high traffic areas, especially where evidence of container use is pronounced. Includes outdoor parks, trails, and public facilities. 1% to 3% $2,400 Staff Time S 18 1 15 Special events diversion and recycling City establishes policy or incentives for events coordinators and contractors to make recycling at special events <1% General P&E Staff Time S 14 3 16 Feedback to buildings The use of "barometers" and other graphic representations to tell residents how their building is doing in the area of recycling and waste diversion General P&E Staff Time S 14 3 17 Garbage chute closure support City would provide support to buildings opting to close garbage chutes to make recycling as convenient as waste disposal - Staff Time S 12 3 18 Designated goods diversion (e.g. HHW, Electronics, Textiles) Specific collection programs are established in multi-residential buildings to divert designated goods for recycling/reuse General P&E Collection L 14 3 19 Waste diversion info provided to new and existing tenants Building owners are required to provide waste diversion educational packages to new tenants and existing tenants on an annual basis General P&E Staff Time S 14 3 20 Multi-Residential Working Group City establishes a Multi-Residential Working Group that meets on a regular basis to discuss waste diversion challenges and strategies General P&E Staff Time S 17 1 21 GreenCart Implementation Support GreenCart implementation in MR buildings so service consistent with SF households General P&E Collection and bins L 15 2 22 Clear bags for excess garbage Residents are required to place any garbage beyond one bag, enforced as above 4% Policy Improvements Enforcement L 13 3 23 Contract incentives/penalties (for recycling, organics, garbage contracts) Develop contract language and approaches that will reward desired performance or incentive increased waste reduction, recycling and organics performance <1% Policy Improvements Enforcement L 10 3 24 Curbside Materials Bans Designated material is banned from being collected with garbage at the curbside. example may include grass. The collection crew has the authority to refuse to collect the garbage if containing banned materials. Commonly banned materials include electronic waste, recyclable materials, wood waste. 25 Stronger Enforcment of bans and lift limits at the curb 26 Stonger enforcement of Landfill/Disposal Bans Designated materials are prohibited from being disposed at the landfill or disposal facility 27 Pay-as-you-throw and Sustainable Financing Strategies Financing strategies used to promote waste diversion including Full or Partial Bag Tag systems, variable and hybrid variable rates, pay by collection frequency, variable carts rates, weight-based garbage collection, possibly supported by RFID technology 1% to 3% $25,000 P&E and Administration S 13 3 28 Build IC&I Database Make database for use to manage and monitor solid waste programs Staff Time Staff Time L 13 3 29 Designated goods diversion (e.g. HHW, Electronics, Textiles) Specific diversion programs established small IC&I to divert designated goods for recycling/reuse and expand to larger IC&I gradually. Policy Improvements Enforcement L 14 3 30 SSO Implementation Support SSO implementation at IC&I's so service consistent with residential - Staff Time S 16 2 Residual Disposal Options Management of Residual Waste Options 1 Expand or build new municipally operated landfill Site - $6 million to $12 million $500,000 to $1 million L 7 2 Export Waste Garbage is shipped/transfered to a private waste disposal facility (landfill or thermal) for disposal. - $20,000 $1.2 million to $1.7 million L 9 3 Disposal using Energy from Waste Establishing a thermal treatment facility within County to operate as EFW - $50 million to $200 million $50 to $120 per tonne L 6 Legend Short Term S Long Term L Rating of 1 out of 5 Rating of 2 out of 5 Rating of 3 out of 5 Rating of 4 out of 5 Rating of 5 out of 5 IC&I Recycling and Dive Multi-Residential Recycling and Diversion Promotion and Education Enhanced Diversion System Optimization Policy and Enforcement Policy Improvements Enforcement Evaluation of Strategy Enhancement Options Strategy Enhancement Options for Diversion 2 TBD S Enhancement Factors 2-5% 3% 15 Disposal 3-5% Waste Management Master Plan City of Peterborough Ref. No.: 1965-001 November 12, 2012 Cambium Environmental Inc. Appendix D Supporting Reports î ' 'I -fiij c^py fi tS RESIDENTIAL WASTE COMPOSITION STUDY VOLUME I OF THE ONTARIO WASTE COMPOSITION STUDY JANUARY 1991 Environment Environnement Ontario ISBN 0-7729-8005-5 RESIDENfTIAL WASTE COMPOSITION STUDY VOLUME I OF THE ONTARIO WASTE COMPOSITION STUDY JANUARY 1991 Reprinted JANUARY 1993 ® Cette publication technique n'est disponible qu'en anglais. Copyright: Queen's Printer for Ontario, 1993 This publication may be reproduced for non-commercial purposes with appropriate attribution. PIBS 1415 RESIDENTIAL WASTE COMPOSITION STUDY VOLUME I OF THE ONTARIO WASTE COMPOSITION STUDY Report Prepared By: Gore and Storrie Limited in association with Décima Research Limited Report Prepared For: Waste Management Branch Ontario Ministry of the Environment JANUARY 1991 Reprinted JANUARY 1993 PIBS 1415 DISCLAIMER This report was prepared for the Ontario Ministry of the Environment as part of a ministry- funded project. The views and ideas expressed in this report are those of the author and do not necessarily reflect the views and policies of the Ministry of the Environment, nor does mention of trade names or commercial products constitute endorsements or recommendation for use. INFORMATION FOR THE READER The results of the work will appear in three volumes. Volume I contains the results of the residential portion of the Ontario Waste Composition Study and are presented herein. The emphasis in Volume I is on the development and testing of a method that municipalities can use to estimate per capita generation rates of residential refuse. The following kinds of information on municipal waste are also included in Volume I: inorganic chemical analyses of vacuum cleaner bag dust (Town of Fergus and Borough of East York); moisture content of combustible materials separated from residential refuse (Town of Fergus and Borough of East York); BTU content of several mixed plastic wastes; waste composition and per capita generation rates of several schools (Borough of East York); and a survey of disposal of white goods and bulky items in several Ontario municipalities. Volume II will report the results of the Commercial Waste Composition Study. Volume III will be a " user friendly " manual that will outline the procedures for conducting residential and commercial waste composition studies in municipalities of Ontario. (i) ABSTRACT Volume I, The Residential Waste Composition Study, is the first of three volumes representing the Ontario Waste Composition Study. The Residential Study focuses on developing a cost effective method for carrying out a waste composition analysis. This method facilitates the collection of waste composition data and per capita waste generation data. The Residential Waste Composition Study took place in the following municipalities. The Town of Fergus (population 6,757) between July 15 and August 31, 1989; The Borough of East York (population 101,085) between October 24 and December 28, 1989; and The City of North Bay (population 51,313) from February 21 - 28 , 1990. The method used in the study is based on the hypothesis that the characteristics of a residential waste stream are related to the socioeconomic lifestyles of people and the demographic characteristics of a municipality. Statistics Canada information about the population of a municipality provides subunits of the population, known as Enumeration Areas (EAs). Each EA on average contains 600 people. Using the most recent Statistics Canada Census data each EA of the studied Municipalities were stratified according to income level (high, medium, or low). Within every income category each EA was further classified according to housing type. Statistics Canada reports on the number of single detached, apartments and other residences for each EA. From the income and housing type information, an income housing sample matrix table was designed, defining the EAs to be sampled. Based on a random numbering sample selection procedure for residential dwellings of a defined EA, the study team followed a sampling program in which refuse was collected, sorted into various waste composition categories (i.e. (ii) papers, plastics etc.), and weighed. Although the sampling method may vary based on housing type, in general, ten 100 kg. samples (minimum weight) were collected per day. Blue Box materials and yard waste, if present, were also collected but weighed separately. Total weights of refuse samples were measured for per capita waste generation data. White goods and bulky waste were also analyzed within the scope of the study. The Residential Study demonstrated a cost effective waste composition and generation rate procedure that uses readily available equipment and that can be implemented by municipal staff. (iii) TABLE OF CONTENTS Page No. INFORMATION FOR THE READER (i) ABSTRACT (ii) TABLE OF CONTENTS (iv) LIST OF TABLES (vii) LIST OF FIGURES (x) EXECUTIVE SUMMARY (xii) 1.0 PREFACE AND BACKGROUND LITERATURE 1-1 1.1 Preface 1-1 1.2 Background Literature 1-2 1.2.1 Canadian and Ontario Studies 1-2 1.2.2 Foreign Studies 1-9 2.0 METHOD DEVELOPMENT 2-1 2.1 Introduction: Rationale and Overview 2-1 2.2 General Overview of the Method j 2-3 2.2.1 Demographic Description 2-3 of a Municipal Population 2.2.2 Residential Waste Sampling Plan Based on 2-7 Municipal Population Demographics 2.2.3 Data Acquisition: Collecting and Sorting 2-8 Residential Refuse 2.2.4 Data Management 2-29 2.2.5 White Goods and Bulk Item Data Collection 2-32 Method 3.0 RESULTS 3-1 3.1 Estimation of Per Capita Waste Generation Rates 3-1 3.1.1 Town of Fergus 3-1 3.1.2 City of North Bay 3-3 3.1.3 Borough of East York 3-3 3.2 Composition of Residential Waste Exclusive of 3-4 Yard Waste 3.2.1 Town of Fergus 3-4 3.2.2 City of North Bay 3-4 3.2.3 Borough of East York 3-4 3.3 Christmas Collection 3-5 3.4 Schools in East York; Per Capita Generation 3-5 Rates and Waste Composition 3.5 Moisture Content 3-5 (iv) 3.6 Metal Analyses on Vacuum Cleaner Bag Contents: 3-6 Town of Fergus and Borough of East York 3.7 BTU Values for Mixed Plastics and Disposable 3-6 Diapers 3.8 Yard Wastes 3-6 3.8.1 Town of Fergus 3-6 3.8.2 City of Nortfi Bay 3-6 3.8.3 Borough of East York 3-7 3.9 Estimation of the "Capture Rate" of the Blue 3-7 Box Programs 3.10 The Effect of Life Style on Residential Waste 3-7 Characteristics 3.11 White Goods and Bulk Items: Estimation of Per 3-8 Capita Generation Rates. 3.11.1 White Goods Generation Rate. 3-8 3.11.2 Non-Metal Bulk Item Generation Rate. 3-9 4.0 DISCUSSION 4-1 4.1 General 4.2 Income Housing Matrix for the Three Study 4-1 Municipalities 4.3 "Verification" of the Method 4-3 4.4 Apartment Buildings: Source of Greatest 4-4 Number of Problems 4.5 Percent Composition: A Useful or Confusing Concept? 4-8 4.6 The Blue Box: A Waste Management Option That Presents 4-10 Problems in Waste Composition Data Handling 4.7 Random Sampling- When to Exclude Large Objects 4-1 1 From the Sample Collection 4.8 Determining the Number of Samples to Collect 4-12 4.8.1 The Onginal Klee & Carruth (1970) Working 4-12 Definition of "Organics": Perpetuation of Half the Story Can be Misleading 4.8.2 Determining the Appropriate Number of EAs 4-16 to Sample for the Accuracy of Percentage Waste Generation Rates Required 4.9 White Goods: General Comments on Generation Rates 4-18 Reported. 5.0 CONCLUSIONS AND RECOMMENDATIONS 5-1 5.1 General 5-1 5.2 Conclusions 5-1 5.3 Recommendations 5-3 ACKNOWLEDGEMENTS REFERENCES (V) Table of contents cont'd... APPENDIX A TOWN OF FERGUS Appendix AI Calculation of Per Capita Generation Rates for Study EAs Appendix A2 Waste Composition Data APPENDIX B CITV OF NORTH BAY Appendix 81 Calculation of Per Capita Waste Generation Rates for Study EAs Appendix 82 Waste Composition Data APPENDIX C BOROUGH OF EAST YORK Appendix Cl Calculation of Capita Waste Generation Rates for Study EAs Appendix C2 Waste Composition Data APPENDIX D FLAME TEST AID TO IDENTIFICATION OF PLASTICS APPENDIX E PUBLISHED BTU DATA APPENDIX F WHITE GOODS BULKS ITEMS GENERATION RATE DATA APPENDIX G GLOSSARY OF TERMS (vi) LIST OF TABLES TABLE 1 WASTE COMPOSITION DATA FOR ONTARIO. TABLE 2 WASTE COMPOSITION DATA FOR THE UNITED STATES & EUROPE. TABLE 3 SUMMARY OF PER CAPITA WASTE GENERATION RATES. TABLE 4 INCOME HOUSING MATRIX USED FOR CLASSIFYING MUNICIPAL POPULATIONS. TABLE 5 CLASSIFICATION OF THE EA'S FOR THE TOWN OF FERGUS IN AN INCOME HOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (5A) AND EAs SAMPLED IN THE STUDY (5B). TABLE 6 CLASSIFICATION OF THE EAs FOR THE CITY OF NORTH BAY IN AN INCOME HOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (6A) AND EA'S SAMPLED IN THE STUDY (6B). TABLE 7 CLASSIFICATION OF THE EAs FOR THE BOROUGH OF EAST YORK IN AN INCOME HOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (7A) AND EAs SAMPLED IN THE STUDY (7B). TABLE 8 FIELD DATA SHEET TABLE 9 SUMMARY OF DATA COLLECTED AND INTENDED USE OF THE RESULTS. TABLE 10 SAMPLE CALCULATION OF THE PER CAPITA GENERATION RATE IN AN EA. DATA FROM THE TOWN OF FERGUS, EA # 258. TABLE 11 RESIDENTIAL WASTE GENERATION DATA INCORPORATED INTO THE INCOME HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG CAPITADAY) FOR THE TOWN OF FERGUS. Following Page No. 1-3 1-3 1-3 2-5 2-5 2-5 2-6 2-26 2-29 2-29 3-1 (vii) List of Tables Cont'd. .. TABLE 12 RESIDENTIAL WASTE GENERATION DATA 3-3 INCORPORATED INTO THE INCOME HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG CAPITADAY) FOR THE CITY OF NORTH BAY. TABLE 13 RESIDENTIAL WASTE GENERATION DATA 3-3 INCORPORATED INTO THE INCOME HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG CAPITADAY) FOR THE BOROUGH OF EAST YORK. TABLE 14 ESTIMATED AVERAGE WASTE COMPOSITION FOR 3-4 THE TOWN OF FERGUS, BOROUGH OF EAST YORK, AND THE CITY OF NORTH BAY. TABLE 15 SUMMARY OF THE WASTE GENERATION CHARACTERISTICS OF 7 SCHOOLS IN THE BOROUGH OF EAST YORK. 3-5 TABLE 16 MOISTURE CONTENT OF SOME COMBUSTIBLE MATERIALS IN EAST YORK AND FERGUS RESIDENTIAL WASTE. 3-5 TABLE 17 METAL CONCENTRATION OF HEAVY METALS (UG G) IN EXTRACTS PREPARED FROM THE CONTENTS OF VACUUM CLEANER BAGS RECOVERED FROM RESIDENTIAL WASTE IN FERGUS. 3-6 TABLE 18 CONCENTRATION OF HEAVY METALS (UG G) IN EXTRACTS PREPARED FROM THE CONTENTS OF VACUUM CLEANER BAGS RECOVERED FROM RESIDENTIAL WASTE IN EAST YORK. 3-6 TABLE 19 HEATING VALUES (DRY BASIS) FOR MIXED PLASTICS 3-6 AND DISPOSABLE DIAPERS. TABLE 20 AN ESTIMATION OF THE "CAPTURE RATE" OF 3-7 THE BLUE BOX PROGRAM IN EACH STUDY EA IN THE TOWN OF FERGUS. TABLE 21 AN ESTIMATION OF THE "CAPTURE RATE" OF THE BLUE BOX PROGRAM IN EACH STUDY EA IN THE BOROUGH OF EAST YORK. 3-7 (viii) TABLE 22 EVIDENCE FOR THE EFFECT OF LIFE-STYLE 3-8 (E.G HOUSING TYPE) ON RESIDENTIAL WASTE GENERATION. (ix) LIST OF FIGURES Following Page No. FIGURE 1 NOMOGRAMS FOR RESIDENTIAL WASTE COMPOSITION 1-11 STUDIES SHOWING THE RELATIONSHIP BETWEEN SAMPLE NUMBER AND STATISTICAL PRECISION (WITH 90 % CONFIDENCE). FIGURE 2 MAP OF ONTARIO SHOWING LOCATIONS OF THE 2-2 THREE MUNICIPALITIES. FIGURE 3 CATEGORIZING A MUNICIPAL POPULATION WITH 2-4 RESPECT TO INCOME: THEORETICAL DISTRIBUTION (3A) AND PRACTICAL APPLICATION (SB). FIGURE 4 MAP OF THE TOWN OF FERGUS SHOWING THE 2-5 LOCATIONS OF THE 6 ENUMERATION AREAS. FIGURE 5 MAP OF THE CITY OF NORTH BAY SHOWING THE 2-6 LOCATIONS OF THE STUDY ENUMERATION AREAS. FIGURE 6 MAP OF THE BOROUGH OF EAST YORK SHOWING 2-6 THE LOCATIONS OF THE 7 ENUMERATION AREAS. FIGURE 7 EXAMPLE OF ONE EA SHOWING NUMBERING 2-7 OF BLOCK FACES AND SAMPLE COLLECTION STARTING POINTS. FIGURE 8 PHOTOGRAPH OF PICK-UP TRUCK WITH 2-9 COMPARTMENTS FOR BLUE BOX MATERIALS. FIGURE 9 PHOTOGRAPH OF CHICKEN WIRE CRIB MOUNTED ON 2-9 THE PLATFORM SCALE (REAR VIEW OF CUBE VAN). FIGURE 10 PHOTOGRAPH SHOWING THE POSITIONING OF THE 2-10 STUDY TEAM AROUND THE TAILGATE SORTING TABLE. FIGURE 11 PHOTOGRAPH SHOWING THE PLYWOOD TABLE 2-10 SITTING ON THE PICK-UP TRUCK TAILGATE. FIGURE 12 PHOTOGRAPH SHOWING THE CARNIVAL TENT IN 2-11 WHICH REFUSE SORTING WAS CONDUCTED. (X) List o( Figures Cont'd... FIGURE 13 PHOTOGRAPH SHOWING THE PROPANE HEATERS. 2-11 REFUSE SAMPLES UNDER BLUE TARPAULINS AND ONE CORNER OF THE PLYWOOD SORTING TABLE (LOWER LEFT CORNER OF PHOTOGRAPH) MOUNTED ON SAW HORSES INSIDE THE CARNIVAL TENT. FIGURE 14 BAR GRAPH COMPARING THE PERCENTAGE FOOD 3-4 WASTE GENERATED IN THE EAs IN THE TOWN OF FERGUS. FIGURE 15 BAR GRAPH COMPARING THE PERCENTAGE FOOD 3-4 WASTE GENERATED IN THE EAs IN THE CITY OF NORTH BAY. FIGURE 16 BAR GRAPH COMPARING THE PERCENTAGE FOOD 3-4 WASTE GENERATED IN THE EAs IN THE BOROUGH OF EAST YORK. (xi) FXFCUTIVE SUMMARY The two-fold purpose of tfie residential portion of tfie Ontario Waste Composition Study was to: 1. develop a simple, cost effective and statistically reliable mettiod for determining ttie composition and per capita generation rate of waste from residential sources in Ontario municipalities; and 2. apply thie method in several municipalities and obtain current information on the characteristics of residential waste streams. On the strength of a pre-study literature survey, summarized herein, it became apparent that residential waste generation was a function of the socio-economic and demographic characteristics of a population. Indeed, any assessment of the residential waste generation charactenstics of a municipality should take population demographics into consideration. While the number of socio-economic and demographic parameters that one could incorporate in a study of residential waste generation is very large, time and budget dictated that the parameters in the present study should be restricted to two principal parameters: income level and housing type. Statistics Canada provides census data with respect to these parameters for municipalities across the country and this kind of information was obtained for the three municipalities participating in the waste composition study in Ontario: the Town of Fergus (population: 6,757); the Borough of East York (population: 101,085); and the City of North Bay (population 51,313). The field studies were conducted in the three municipalities during the following periods: July 15 to August 31, 1989; October 24 to December 28, 1989; and February 21 to February 28, 1990 respectively. Statistics Canada provides socio-economic and demographic information on small geographical sectors of municipalities called Enumeration Areas (EAs) that typically have a residential population of 600-800 persons. Some apartment (xii) buildings may have a large enough number of units that they are designated as EAs unto themselves. In the work reported herein, the EA was the basic population unit whose waste composition and per capita generation rates were studied as representative segments of the entire municipal population. First, all of the EAs in the municipality were classified in a three-by-three, two dimensional matrix of: Average annual income : high, medium, and low; and Housing type : single detached dwellings, predominantly multiple dwellings (apts.), and predominantly mixed (detached apts.). This classification matrix resulted in nine possible combinations of income levels and housing types with each combination termed a "cell". One EA was randomly selected from each cell, unless the cell contained few or no EAs, which was often the case for the low income detached dwelling cell. The residential waste assessments in the Town of Fergus and the Borough of East York were based on data from EAs that were representative of the EA distribution in the income/housing matrix for the respective municipalities. Based on the results of these two municipalities, it was decided to conduct a reduced sampling program in the City of North Bay. After the Study EAs in the municipality were randomly selected, a curbside refuse sampling plan was designed, based on a procedure that assigned random starting points for refuse collections at street intersections throughout the EA. For each EA, both the number and weight of the refuse samples that had to be collected and sorted in order to obtain the statistical accuracy that we wanted to achieve for the kitchen waste fraction (only) of residential waste was based on the pioneering work of Dr. A. Klee and co-workers. The sample number was nine per EA and the minimum sample weight was 100 kg. To achieve similar levels of statistical accuracy for waste components occurring at lower concentrations in the waste stream (for example, glass and ferrous (xiii) metals), a greater number of samples, which may be economically impractical, would be required. It took a crew of four, approximately 5.5 days to collect and sort the bagged refuse and Blue Box materials in a single EA. Records were kept of the number of dwellings from which bagged refuse and Blue Box materials were collected in order to compute estimates of total residential waste generation on a per capita basis, using Statistics Canada data on the average population per dwelling in the EA. Blue Box materials were sorted, weighed and recorded separately in order to estimate the capture rate of certain recyclable items from the residential waste stream., Yard wastes were weighed and recorded whenever they were encountered, but this waste stream was not included in the computations of the residential waste composition and the weight was not included in the estimates of per capita generation rates either, for seasonal generation reasons discussed herein. The moisture content of the combustible fractions of the waste stream was determined by drying. The BTU content of some mixed plastics (laminates), as well as disposable diapers, was determined by bomb calorimetry. Samples of vacuum cleaner bag dust were analyzed for heavy metals. Special sampling procedures were devised for those apartment buildings where the waste was compacted in containers. Samples of the required weight were removed from the containers for the waste composition analysis. Then the residual contents were collected and weighed, courtesy of special arrangements made with a local waste hauler and transfer station scale house. The weekly waste streams for seven schools in East York were also collected and the waste composition was determined. Per capita generation rates for the student body and total staff were computed. (xiv) A survey was also conducted to assess the yearly tonnages of white goods and other bulky items generated by residential areas in 10 municipalities in Ontario. The methods developed and used in this study were found to be cost effective and capable of being used by municipal staff. Recommendations are presented to further refine and improve the methods used. Ontario municipalities are encouraged to use the methods demonstrated in this study to satisfy municipal needs, to generate further data on a consistent province-wide basis and to assist in assessing the effectiveness of new waste management programs and identifying trends in waste composition and generation rates. Conclusions: The results of the residential waste study presented herein lead to the following conclusions. 1) Municipalities in Ontario are implementing a number of waste diversion options for residents -- notably, Blue Box and backyard composting -- as the waste management strategies of municipalities continue to change. As the number of waste diversion options increase, the chances of obtaining an accurate baseline of waste generation data decreases. Where there was formerly a single waste stream coming from residences on a predictable and scheduled basis, now there may be two or more curbside waste streams, and possibly another stream directed to a backyard composter. Therefore, there is more potential for error in waste composition studies conducted in municipalities that are aggressively pursuing waste diversion programs (e.g. Fergus and East York) than in those that have yet to implement such programs -- and where there is still a single residential waste stream. (XV) 2) Given an understanding of the reality of residential waste stream partitioning noted above, tfie residential waste assessment procedures for detacfied dwellings included an estimated allocation for Blue Box materials. Waste assessment of residential populations residing in multi-unit dwellings (apartments) presented additional cfiallenges in data collection. Per capita waste generation rates were obtained tor botti residential groups; however, a need for improvement in sampling procedures was identified for large apartment buildings (East York) where refuse was compacted. 3) The per capita waste generation rates (excluding yard wastes and bulky items) for the three municipalities appeared to vary with population: Fergus 0.80 kg capita day; North Bay 0.93 kg capita day; East York 0.99 kg. capita day. However, municipal population per se is probably only a superficial correlate and not causally related to the waste generation process. For example, the weight (kg) of the newspapers collected in East York, versus Fergus, may partially explain the higher per capita generation rate (kg person day) in East York (Table 14). Some of the difference may also be attributed to seasonal factors. 4) The method used in the Study has revealed apparent differences in the per capita waste generation rates within income groups. More waste (excluding yard waste and bulky waste) appears to be generated by residents of detached dwellings than by apartment dwellers (Table 22). However, no easily discernable pattern could be detected in the per capita generation rates between different income groups. More detailed sampling in each municipality would be needed to determine any potential income effects on waste generation characteristics. 5) It is interesting to note that there is very little difference in average per capita generation rates of kitchen waste for Fergus, North Bay and East York. The respective values are: 0.23, 0.24 and 0.25 kg. capita day (Table 22). (xvi) When the kitchen waste tractions were computed as a percent of the total connposition of the residential waste streann, Fergus showed a higher percentage than East York and North Bay: Fergus 28.8 °o versus, East York 25.5 °o and North Bay 26.0 %. Again, larger quantities of other components in the East York and North Bay residential waste streams <e.g. newspapers) may explain the lower percentage (or relative proportion) of kitchen waste in the refuse. (6) Reliance on "waste composition percent" as the sole means of characterizing waste can be misleading and create more questions than are actually answered. The per capita generation rates of the total waste stream and its components are more important for planners of municipal waste management programs. 7) The study demonstrates a cost effective residential waste assessment method that uses readily available equipment and that can be implemented by municipal staff. Recommendations: Municipalities conducting a waste composition study might consider the following recommendations when designing the sampling protocol and implementing the study methodology. 1) For sampling and sorting convenience, municipalities may choose to conduct the waste composition studies in late spring or mid fall when refuse odours are less intense and maggots are less frequently encountered. According to Vesilind & Rimer (ref. 47), the average residential waste composition does not vary by more than ± 10°o over three quarters of the year. Therefore, aesthetics of the working conditions can be taken into account without risk of obtaining skewed (xvii) data. The inclusion of yard waste in overall residential waste composition percent profiles sfiould be avoided so ttiat baseline composition percentages are not misrepresented. 2) Municipalities may ctioose to set up independent collection systems to study tfie seasonal generation of yard waste and leaves. Thiis would require a coordinated effort between garbage collection personnel, private fiorticultural firms and otfier agencies generating and collecting tfiese waste streams. 3) In order to avoid tlie sampling problems thiat we encountered witfi thie large apartment buildings in East York, wfiere apparent sampling biases were difficult to avoid, arrangements could be made, for example, witfi 30 units witfiin thie building to participate in a refuse study. Ttiis would give a more accurate appraisal of thie waste composition in tfiese large apartment buildings. As a cfieck, thie metfiod described tierein for obtaining the per capita generation rate for tfie entire building could tfien be compared withi thie per capita generation rate for tlie 30 units. 4) fvlunicipalities in Ontario sfiould follow tfie waste composition procedure in conducting tfieir own waste composition analysis, for reasons of consistent data generation using a cost effective approach». Periodically, municipalities should conduct additional waste composition studies to monitor trends in residential waste management and the effectiveness of waste management programs. (xvlii) SECTION 1 PREFACE AND BACKGROUND LITERATURE 1.0 PREFACE & BACKGROUND LITERATURE 1.1 Preface With a view to OUR COMMON FUTURE (ref. 49) and a framework for a sustainable lifestyle, tfie by-products of industrialized nations nnust be responsibly nnanaged. Tfie Ontario Ministry of tfie Environment set two targets for tfie diversion of solid wastes going to landfill sites in the Province: a 25% diversion by 1992 and a 50% diversion from disposal by the end of the century. The methods that may be used to achieve these goals involve the "3-Rs": Reduce, Reuse and Recycle, and include composting but exclude incineration. Landfill crises are at hand in some Regional and area municipalities in Ontario and many waste disposal sites are close to their capacity. Similarly, in the United States, where 30% of the country's landfill sites will be filled and closed within 5 years, the United States Environmental Protection Agency has initiated an "Agenda for Action" (ref. 46). This program also encourages a maximum effort to divert wastes by prudent implementation of "3R-s" programs. The development of plans to divert materials from landfill sites requires knowledge of the qualitative and quantitative composition of solid waste streams from residential, commercial and industrial wastesheds. The design of materials recovery facilities and centralized composting facilities that will receive, process and store (short term) components in the waste stream, must be scaled to the per capita waste generation rate of the wasteshed population served by the facilities. The Ontario Ministry of the Environment contracted Gore & Storrie Limited, in association with Décima Research Limited, to develop quantitative methods that could be used by any municipality in Ontario to assess solid waste generation. The results of the residential portion of the Ontario Waste Composition Study are presented herein. 1-1 The residential report is divided into two main parts. The first part reviews the relevant literature (Canadian and non-Canadian) on the following topics: residential waste composition, per capita waste generation rates, some of the methods that have been used in earlier waste composition studies and some of the pit-falls in methods and data handling. The second part describes the methods used to determine the residential waste compositions and per capita waste generation rates in three municipalities in Ontario: the Town of Fergus, the Borough of East York and the City of North Bay. Also included in the report are data on: solid waste composition and per capita waste generation rates for schools; chemical analyses on vacuum cleaner bag contents; the moisture content of combustible components in the residential waste stream; the heating value (kj/kg content) of selected mixed plastics and disposable diapers; and a survey of some Ontario data on the generation rates of white goods and bulky items. 1.2 Background Literature 1.2.1 Canadian and Ontario Studies The Bird & Hale Report (1978) The acknowledged landmark of waste composition studies in Canada was the work reported by Bird & Hale (cited herein as, BH) in 1978 (ref. 5). Eleven cities were selected with populations in excess of 100,000 from across Canada. The average annual composition of municipal solid waste entering landfill sites, transfer stations and incinerators, was derived from samples obtained during the spring, summer, winter and fall. In Ontario, Toronto was selected for the study. Twelve visits were made to six sites between October, 1976 and September, 1977, with 2 visits apiece at: Commissioners Street Incinerator, Ingram Incinerator, Dufferin Incinerator, Beare Road Landfill Site, Bermondsey municipal solid waste = residential + commercial 1-2 Transfer Station and Wellington Incinerator. Sample weights of nnunicipal solid waste ranged up to 400 lbs. (180.7 kg). Tfie Ontario results of tfie BH waste composition study, averaged over tfie year (Table 9 in ref. 5), are sfiown hierein in Tables 1 and 2. The per capita waste generation rate is given in Table 3. It should be pointed out that while we are using the BH data as a "standard" for comparative purposes, the Peter Middleton & Associates report of 1975 (ref. 32) summarized the results of 31 previous studies (United States & Canada), including 4, early 1970's studies from Ontario. Peter Middleton & Associates (ref. 32) noted that their review of waste composition studies was hampered by "six distortion factors": (1) the "solid waste" that was being studied; (2) the geographic location of the study; (3) the season of the year when the study was undertaken; (4) the year of the study; (5) the socio-economic background of the area where the "solid waste" for the study was generated; and (6) moisture transfer that occurred before sampling. Giving "consideration" to these six factors, Peter Middleton & Associates tabulated "...the following percentage figures.. .developed for the average yearly composition by weight of residential solid waste in Southern Ontario on an "as generated" basis - 1974: 974: TABLE 1: WASTE COMPOSITION DATA FOR ONTARIO COMPONENT LITERATURE SOURCE OF WASTE COMPOSITION INFORMATION (see footnote 16 below) ,12 ul3 Paper TABLE 2: WASTE COMPOSITION DATA FOR THE UNITED STATES & EUROPE LITERATURE SOURCE OF HASTE COMPOSITION INFORMATION (see footnote 19 below) A b' B^ C Paper 44.94 Kraft paper 10.75 Newsprint 10.61 Fine Paper 8.07 Other Paper 15.50 Glass 6.55 Beer containers 0.04 Returnable softdrink 0.23 Non-returnable softdrink 1.33 Liquor and wine 1.53 Containers-food 1.98 Containers-other 0.30 Flat and cullet 1.15 Ferrous metals 5.49 Beer cans 0.0 Softdrink cans 0.88 Food cans 2.61 Other 2.01 Non-ferrous Metal 0.89 Aluminum 0.85 Other 0.04 Plastics 5.72 Container 1.05 Sheet film other 4.67 Ceramics rubble 1.82 Lumber 3.36 Food wastes 22.59 Textiles/leather/rubber/ 4.11 wood Yard wastes 3.29 Fines 0.93 Petrol leum chemical mix 0.31 (ash/dirt/rock) (miscellaneous) (all other) 8.5 0.6 3.7 17.6 2.6j 1.4' 19.3 1.5 6.5^ 7.5 4.3 1.8 3.5 9.5^ i.oj 0.7' 14.3 1.1 4.5-10.9^ 6.7-9.8' 1.3-4.68 1.0-3.8 TABLE 3: SUMMARY OF PER CAPITA WASTE GENERATION RATES Ref. While the wide scope of the BH study understandably precluded a greater attention to sample size and sample number, two problems with respect to the BH procedures require some discussion in view of the major objective of the present Study: the development of a method for determining residential waste composition and per capita waste generation rate. First, BH attempted to convert the weights of the sorted materials from a, so- called, "as received" condition, to a weight which more closely reflected the items in their original, or "as generated" state. While the "as generated" concept is a valid one, it is not possible to compute this value using predetermined factors in conjunction with the equation provided on page 10 of their report (ref. 5). The following discussion will point out some of the complexities that BH were attempting to address. When moist organic matter comes into contact with dry materials (e.g. plastic, boxboard, or paper) there is a transfer of water from the organic matter to the surface of plastic packaging ( = adsorption) or, for example, throughout the entire thickness of a piece of boxboard ( = absorption), causing it to swell. Hence the organic matter loses weight, while the other materials gain weight. Under ideal (laboratory) conditions, the weight transfer of the water can be measured. Practically speaking however, the heterogeneous assemblage--and juxtaposition- --of wet and dry materials in the average bag of residential refuse poses a much more complex problem than simple moisture transfer between the initially wet and the initially dry components. Moist organic matter may also be found as a residual layer on surfaces of containers--metal, plastic, glass; or partially absorbed by paper products. The weight of this "tramp" organic matter cannot be "universally predetermined", but must be quantified for every case. The following example further serves to illustrate the complexity of the "as generated" problem. 1-4 The moisture content associated with a discarded can of spaghetti sauce, in which a thin layer of sauce is still adsorbed to the inner surface, is a function of the physical-chemical properties of the organic matter in the sauce, as well as the thickness of the sauce coating. In essence, it may be argued that the presence of the organic matter in the sauce increases the apparent amount of water adsorbed to the surface of the can. Put simply, a dirty can will have more moisture associated with it than a clean one. Thus, the weights of materials that we collected in the Study are reported in their "as received" condition; we did not attempt to derive any "as generated" weights. It is difficult to justify pursuing this level of theoretical detail at the expense of time requirements and financial limitations which control the pursuit of the practical objectives of a waste composition study. Brunner & Ernst (ref. 8) alluded to this point while reporting that tramp organic matter may contribute significantly to the total organic fraction of the waste stream. The second problem, illustrated by BH's inclusion of yard waste data in the calculation of percent (%) composition (Tables 1 & 2), concerns the misleading impact of quantitatively apportioning a "spurious event" over a time period which exceeds the actual duration of that "event". Again, Brunner & Ernst (ref. 8) may be cited for a relevant example: the mercury (Hg) content from a single battery that was mathematically apportioned over an entire load of refuse as if this were the true "background" level of Hg in all of the constituents of the load. The amount of mercury measured is, however, relative only to the battery and not the entire load. In Ontario, yard wastes and leaves are not part of the residential waste stream throughout the year. The quantities of these materials in the waste stream not only vary with season but their occurrence in a municipality also varies with population demographics: detached residential dwellings versus apartments; young versus mature trees lining streets, etc. Over and above the false notion conveyed by incorrectly "weighting" seasonal components over the entire year, 1-5 as in the mercury example above, there are several equally inaccurate, practical consequences. First, there is an important mathematical result when yard wastes are included in the calculation of percent composition of the more or less "baseline" components of the residential waste stream, e.g., food waste, Blue Box components, etc. When all of the components of the waste stream are normalized to the total ,i.e., the percentage of each component is computed as a proportion of the total, the inclusion of yard wastes as a component causes the other components in the refuse--which are present in the refuse throughout the entire year--to appear to be less abundant than they actually are. Brickner (ref. 7, Table 2) demonstrated the effect of eliminating yard waste from composition calculations. The seasonal waste composition results of Constantine et al. (ref. 11, Table 1) would similarly change if the yard waste component were removed. This computational problem will re-appear below. Second, the design of a waste management facility will be different, depending on whether the arrival of the waste is spread out over an entire year or delivered in several large loads over a few weeks. Other Studies Two reports are briefly reviewed here because they feature either a provocative experimental design or a design that appears to have lead to a problem in data interpretation. In 1984, the Toronto Recycling Action Committee commissioned an interesting study (ref. 16) to compare the composition of refuse generated on the basis of land use, ie., residential, retail, restaurants and an office tower. The residential sampling strategy was well conceived; residential refuse was collected from two streets in Toronto and per capita generation rates for this wasteshed population could have been readily determined. In addition, the refuse from the commercial 1-6 establishments was collected at the premises so that both per capita and land use calculations of waste generation could have been made. The report was published in 1985 (ref. 15). The concept of the curbside collection of residential refuse was central feature of the sampling plan developed in the present Ontario Waste Composition Study. In the spring of 1988, Pollution Probe Foundation studied the waste generation of 68 households in Toronto to determine the quantity of recyclable components (ref. 31). As the sampling program evolved in complexity from the beginning to the end of the study (in step-wise fashion), a problem appears to have been encountered in the presentation of waste composition data. (See Table 4 of the "Hoggs Hollow" report (ref. 31, p. 16)). Newsprint was the only item partitioned from the total household refuse in week two of the study and it was reported as 23.7%. In weeks 3 through 8, when other components, in addition to newsprint, were separated and weighed, the percentage(%) of newsprint dropped to the following values: 17.3, 13.4, 16.9, 13.7, 20.9 and 13.9%. It is highly unlikely that the sudden decrease between weeks 2 and 3 was due to a reduction in newspaper readership or subscriptions. Insufficient quantitative information was provided to clarify and interpret the data presented in the table. A discussion of the presentation of waste composition data in the "percentage" format is given in Section 4.4 As a miscellaneous note, the important topic of "capture rate", le., the actual quantity of recyclable materials collected via the Blue Box program versus the potential quantity of recyclable materials in the curbside refuse, is presented in Table 5 (p. 17) of the Pollution Probe report. Unfortunately, this table is not referred to in the text and according to the author of the report (pers. commun., G. Perks), no capture rates were determined for any of the households. Intended to serve an illustrative purpose, the table requires textual comment in order to prevent confusion. 1-7 Summary of Waste Composition Data For Ontario Table 1 herein, presents the waste composition data obtained from formal and "informal" literature (post Peter Middleton & Associates review of 1975). It is difficult to judge the completeness of the original data that may have been generated since the BH report. For instance, some Waste [Management Master Plans (not cited herein) seem to have applied (and changed, without explanation) the BH data. BH waste composition categories are reported with no changes in this report in Tables 1 and 2 and their results are shown in Column B of Table 1 and Column A of Table 2. With the exception of columns L and M/M, ie., waste compositions for Presqu'ile Provincial Park and MSW in Quebec, respectively, the data pertain to both MSW and residential waste streams in Ontario, or other "combinations" of information. On the basis of problems that were already alluded to above--and which will be discussed more completely in Section 4.4--the literature data presented in Table 1 cannot be easily compared. However, it is interesting to note that the values reported for food wastes are generally in the 20% range, with the exception of particularly low values of 7%, in columns E and I, (refs. 39 & 29). RIS (ret. 39) identifies their sources as: "compilation of data from U. S. Environmental Protection Agency, Environment Canada, Waste Sampling Study for the City of Windsor and Waste Composition Literature Reviews performed by State of Rhode Island and Massachusetts." Residential Plastic Waste The recent EPIC (Environment and Plastics Institute of Canada) study of post- consumer generation of rigid plastic container waste in Barrhaven, a residential area in Neapean, Ontario, near Ottawa (ref. 44), reported a generation weight of 7 lbs capita year (3.19 kg/capita/ year). The composition of the plastic waste 1-8 stream was given as: HOPE + PP, 75%; PET, 12%; and PS + PVC, 13% . A survey of the generation rate and composition of plastic fHrn by residents in Peterborough, Ontario, is currently underway (pers. commun., Mr. J. Savage, ESSO Chemical). No data from this study are currently available. 1.2.2 Foreign Studies 1.2.2.1 United States According to W. J. Rathje (ret. 33), the "disposable society" began in the mid- 1800s. The earliest interest in discarded materials may be credited to an archaeologist who excavated the Andover, Massachusetts, town dump in the mid 1920s. In more recent times, knowledge about the kinds of "materials discards" that society generates have been of interest to two quite different groups of professionals: (1) those hoping to gain insight into archaeological interpretation of historical cultures by studying and analyzing modern material cultures; and (2) those hoping to develop the ways and means of reducing the volume of discarded materials through an understanding, in part, of the waste generation patterns of modern society. Oddly enough, while the objectives of these two groups, ie., archaeologists and professional engineers, respectively, are different, the methods employed by each group should have more in common with each other than may be presently acknowledged. Both archaeologists and engineers want to know the composition of the present day waste streams. The job of conducting waste composition studies for governments has frequently fallen on the shoulders of companies with engineering expertise. These HOPE companies have been traditionally associated with solid and/or liquid waste nnanagement. However, as Rathje noted in 1979, "The behavioral aspect of the legal disposal of solid wastes involves determining the broad socio-economic correlates of household discard behaviour, including variation in solid wastes relative to household demographic composition and social strata, time of year, and general state of the economy. A number of civil engineers and solid waste managers have recently begun to conduct such studies" (ref. 33, pg. 26). The Peter Middleton & Associates review (ref. 32) cited three residential refuse studies conducted in 1969 and 1970 that concluded that lower income groups throw out a higher percentage of food wastes and wealthier families discard a higher percentage of paper. Cognizant of potential socioeconomic differences in waste generation, a fourth study focused a sampling program on a middle income residential area. Waste Composition Studies The number of municipal waste composition studies conducted in the United States is very large. For instance, a list of the studies conducted by SCS Engineers, Long Beach, CA, reportedly fills three typed pages (pers. commun., R. Grier), and currently includes waste compositions investigations for the cities of New York and Los Angeles. The results of studies shown in Table 2 were obtained with relative ease from available literature and is by no means complete. Again, the waste classification categories and first column of data on the left side of the Table are from Table 9 in BH. Techniques and Methods While the American Society for Testing and Materials is frequently cited as the "standard" for many analytical methods, the document in the series, whose title makes it appear appropriate for waste composition studies, i.e., ASTM F 889- 82 (ref. 3), is of marginal use because it is expressly designed for use at 1-10 resource recovery facilities. The most notable individual who has significantly contributed to the "sample-and-sort" nnethodology is Dr. A. J Klee. Building on the statistical studies of Cochran (ref. 9), Klee & Carruth (ref. 25) reported a method, employing arcsine transformation of raw waste composition data, that enabled them to determine the minimum sample weight required to achieve appropriate levels of statistical confidence with respect to particular components in refuse. The results of their study showed that samples should weigh at least 200 lbs. (90 kg), but need not exceed 300 lbs. (135 kg) (ref. 24). Later, the method was adapted by Trinklein (ref. 45) in the design of a program for the sampling frequency of garbage trucks arriving at an energy-from-waste facility. The 200-300 lbs. (90-135 kg) sample weight range has been confirmed by other investigators (McCamic, ref. 28; also see Lohani & Ko, ref. 26). How many samples in this weight range must be taken? If one has an approximate idea of the percentage that component 'X' is usually expected in refuse and can assign a precision range that one would like to achieve, with 90% probability, e.g., component 'X' is expected to be 25% of the refuse, with a desired precision (of the estimate) of 20% of the expected value: 25 ± 20%; then one can determine the number of 200-300 lbs. (90-135 kg) samples which must be taken and sorted. Tables and nomograms may be consulted to obtain the requisite number of samples (see refs. 20, 40, 47 & 48) or the sample number may be calculated according to the equation found in Klee & Carruth (ref. 25) and which is given herein , Section 4.7.2. Figure 1 shows nomograms for residential waste composition studies. Sample number is a function of two major factors: component abundance (%), standard deviations of sample data and desired confidence limits. The sample numbers required for satisfactory statistical precision become unmanageably large when dealing with components that are a small fraction of the total refuse or when the desired results are to have a high degree of accuracy and probability, (ref. 28). 1-11 FIGURE 1: NOMOGRAMS FOR RESIDENTIAL WASTE COMPOSITION STUDIES SHOWING THE RELATIONSHIP BETWEEN SAMPLE NUMBER AND STATISTICAL PRECISION (WITH 90% CONFIDENCE). An important contribution to development of a methodology for sampling refuse generated in a wasteshed was made by Rathje and co-workers. Their earliest noteworthy study. "THE MILWAUKEE GARBAGE PROJECT" (ref. 34) clearly demonstrated the relationship between socio-economic stratification of populations and the qualitative and quantitative composition of residential refuse. The concepts embodied in the Rathje methodology are also noted in some engineering sampling protocols, e.g., SCS Engineers (ref. 40), and are contemplated by Woodyard & Klee (ref. 48). In a literature and protocol review conducted for the State of [Massachusetts (ref. 28), considerable emphasis was placed on implementation of a wasteshed sampling program based on socio-economic and demographic characteristics of the wasteshed. As previously noted, some studies have addressed the importance of demographic characterization of waste generation (ref. 34), but few studies have come to light that report results on a demographically sound basis. A very recent study, again by the Rathje group (refs. 35 & 36) was conducted for the City of Phoenix and revealed patterns of refuse disposal along ethnic lines as well as a function of collection time during the week, a point already well known to refuse collectors. Waste Generation Rates Waste generation rates may also be computed as part of a materials balance where material inputs must be balanced by outputs. This approach can be applied on a national scale but is not feasible on a small scale because of the difficulty in obtaining accurate input values (see ref. 8). In addition, there are no provisions for sociological "interventions" in this strict flow-sheet approach. The recent Franklin report on waste generation in the United States (ref. 18) is one example of this kind of a study. 1-12 The selection of per capita refuse generation rates shown in Table 3 includes rates for residential as well as municipal solid waste. For the United States in 1920, the generation rate was 2.8 lbs. (1.26 kg) capita/day. A value of 4.03 lbs. (1.82 kg)/capita/day was reported for 1986-87 and excluded industrial wastes and "under-reported" wastes (ref. 1). Several Canadian values are also referenced in Table 3. In a recent "popular" article on solid waste (ref. 37), Rathje mentioned the range of daily per capita generation rates that he is aware of: 2.9(1.31), 3.02(1.36), 4.24(1.92), 4.28(1.93), 5.0(2.26) and. ..8.0(3.61) Ibs.(kg). In his opinion, even a daily rate of 3.0 lbs. per capita may be too high for some parts of the country. 1.2.2.2 Non-North American While the following sample of studies barely scratches the surface of the world literature, the references indicate the general applicability of the concept that waste generation can be correlated with socioeconomic patterns of human existence. Interesting data were reported by Sridhar et al. (ref. 41) for high, middle and low income families in Ibadan, Nigeria. The average putrescible content (kg/family) was positively correlated with high, medium and low income groups. 2.81, 1.52 and 0.37 kg/family, respectively. Coad (ref. 10) observed a large difference in the waste generation patterns of the wealthy and poor classes of society in Iran. A waste composition profile was recently reported for f^insk, USSR (ref. 6). 1-13 SECTION 2 METHOD DEVELOPMENT 2.0 METHOD DEVELOPMENT 2.1 Introduction: Rationale and Overview It is reasonable to assunne that both the quantity and the composition of residential waste generated in municipalities in Ontario has changed since the late 1970's when Bird & Hale conducted their landmark study (ref 5). Changes in packaging, technology, life styles and disposable income are some of the factors that can be expected to have altered the quantity and quality of residential refuse. The purpose of the present work was to develop a simple, cost effective and statistically meaningful method to be used by municipalities to determine the quantity and composition of residential waste, exclusive of leaves and other seasonal yard waste. The method used in this study is based on the hypothesis that the characteristics of a residential waste stream are related to the socioeconomic lifestyles of people and the demographic characteristics of a municipality. Evidence from studies in the United States and elsewhere supports this hypothesis. The present method was developed by the team of Gore and Storrie Limited and Décima Research Limited. The three municipalities participating in the method development study were selected in consultation with the Ministry of the Environment and fit into the three population categories that the Ministry required: small (population < 25,000). medium (population > 25,000 and < 100,000) and large (population > 100,000, belonging to Metropolitan Toronto). In deciding the three communities that would be approached to participate in the method development study, consideration was given to the following factors: (1) a municipality within Metro Toronto reflecting the earlier BH report; (2) municipalities outside of the sphere of Metropolitan Toronto; (3) geographic location in Ontario; (4) population and income distribution; and (5) housing type. Relevant information for the three study municipalities is given below, in order of increasing municipal population. 2-1 Town of Fergus The Town of Fergus has a population of 6,757 (1988) and is located about 75 kilometres west of Toronto in Wellington County (Figure 2). Residential areas are generally composed of detached dwellings, occasionally interspersed with duplexes. There are also several neighbourhoods of apartments (3-4 floors; 35- 60 units). Residential refuse was collected weekly from detached dwellings by Plein Disposal; refuse from apartments was collected twice weekly by McLellan Disposal. A Class 1 residential Blue Box program, serviced detached dwellings (McLellan Disposal) but not apartments. Citv of North Bay The City of North Bay has a population of 51,313 (1989) and is located about 335 kilometres north of Toronto in the District of Nipissing (Figure 2). The residential areas are characterized by neighbourhoods of single detached dwellings; detached dwellings; duplexes and other attached dwellings; and neighbourhoods with small apartment buildings (3-4 floors; multiple units). Residential refuse was collected weekly by Laidlaw Waste Systems Ltd. There was no Blue Box program or drop-off bins for recycling of materials in the City. Borough of East York The Borough of East York has a population of approximately 102,000 and is located in the Municipality of Metropolitan Toronto (Figure 2). The residential population is distributed in neighbourhoods of detached dwellings, frequently interspersed with small apartment complexes. There are also areas with numerous, large apartment buildings, each with several hundred units. 2-2 FIGURE 2: MAP OF ONTARIO SHOWING LOCATIONS OF THE THREE STUDY MUNICIPALITIES Ontario TNUnOfAt**, rwuMt - f;*jw.v« WMfH BAY t om*»» riii«c*«*fMit lOMOOM WMOtO Residential refuse was collected twice weekly by Borough employees from detached dwellings and apartments with fewer than 30 units. Large apartment buildings also had twice weekly collection service provided by various private contractors. A Class 1 Blue Box program serviced detached dwellings and small apartment buildings but not large apartment buildings. Blue Box collection was also a Borough function. 2.2 General Overview of the Method 2.2.1 Demographic Description of a Municipal Population 2.2.1.1 The Enumeration Area (EA)--General Description Statistics Canada information about the population of a municipality may be provided for subunits of the population called Enumeration Areas (EAs). The information is derived during census gathering processes. An EA contains approximately 600 people but may frequently range over 800. The geographic area covered by an EA is determined by the type of housing; that is, a larger geographic area is occupied by a population that resides in detached, single dwellings than for a population of apartment dwellers. Inasmuch as EAs are planned without specific regard for socioeconomic or other demographic factors, the likelihood that discrete socioeconomic sectors of a population are exclusively encompassed within an EA is greater in a large municipality than in a small one. 2-3 2.2.1.2 Classification of EAs According to Income Using the most recent Statistics Canada Census data, each EA in the study community was stratified according to income level. The format for the stratification was: High Income: average household income is at least 1 2 standard deviation greater than the mean income for the entire community; Medium Income: average household income is no more than 1 2 standard deviation greater than, or less than the mean income for the entire community; Low Income: average household income is at least 1 2 standard deviation less than the mean income for the entire community. Figure 3 below illustrates the concept of population stratification by income, described above. 2.2.1.3 Classification of EAs According to Housing Type Within each income category, each EA was further classified according to housing type. For each EA, Statistics Canada reports the number of Single Detached residences, Apartments, and Other residences. These numbers, expressed as a percentage of occupied dwellings in the EA are used to identify the predominant housing type. Primarily Single EAs with 60% to 70% of dwellings reported Detached: as single detached; Mixed Dwellings: EAs with a mixture of single detached, apartment buildings with fewer than 30 units, and "other" dwelling types; Primarily Multiple EAs with 60% to 70% of dwellings reported Dwellings; as "apartments". 2-4 nOURE 3: CATEGORIZING A MUNICIPAL POPULATION WITH RESPECT TO INCOME: - THEORETICAL DISTRIBUTION (3A) - PRACTICAL APPUCATION (3B) m a. o t> a. E3 -3S0 -2SD -JSD ' +iSD +2S0 +3S0 Income of a municipal population (3A) Idealized representation of normal Income distribution over G municipal population. The middle income range extends between -1/2 SD and +1/2 SD and Includes 33% of ttie population. Town of Fergus ^ Low Income Medium Income -^^ avare^ incorrM 128,076 $30.936 $33.796 ^Z High Income City of North Boy Borough of East York -=^^^ An exact boundary line between dwelling classifications was not rigorously specified in tfiis Study because of thie need for flexibility to consider tfie distribution of the nninor components of tfie residential mix for a particular EA. The distribution of types of residences across the whole municipality was examined to ensure that specific cells in the income housing matrix were not grossly out of proportion to the total number of EAs. Table 4 below shows the housing income matrix that was used in the present study for classification of the EAs in a municipality. 2.2.1.4 income/Housing Matrix For the Town of Fergus Using the most recent census data, the EAs for the Town of Fergus were classified according to the parameters of the income housing matrix (Table 5). Of the 1 1 EAs reported by Statistics Canada for Fergus, 9 were placed within the study matrix. Two EAs were not included: a hospital zone and an area of Town that extended outside the Town limits. Table 5 lists the 6 EAs that were actually sampled in the study. Their location within the Town of Fergus is shown on the map in Figure 4. 2.2.1.5 Income/Housing Matrix For the City of North Bay Using the most recent census data, the EAs for the City of North Bay were classified according to the parameters of the income housing matrix (Table 6). Of the 66 EAs reported by Statistics Canada for the City of North Bay, 57 were placed within the study matrix. Typical of communities in Northern Ontario, the City limits of North Bay encompass a large rural area outside of the built-up central portion of the City. The income/housing matrix only includes those EAs in the urban area of the 2-5 TABLE 4: INCOME/HOUSING MATRIX USED FOR CLASSIFYING MUNICIPAL POPULATIONS. Dwelling Type (1) (2) (3) Income Level (A) High (B) Medium (C) Low Primarily single Detached Dwellings Mixed Dwellings Primarily multiple Dwellings Al TABLE 5: CLASSIFICATION OF THE EAs FOR THE TOWN OF FERGUS IN AN INCOMBHOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (5A) AND EAs SAMPLED IN THE STUDY (5B) 5A: Distribution of EAs in the income / housing matrix. MAP OF THE TOWN OF FERGUS SHOWING TI: LOCATIONS OF THE 6 ENUMERATION AREAS Vii/ Town of Fergus W«at tfarafraia TABLE 6: CLASSIFICATION OF THE EAs FOR THE CITY OF NORTH BAY IN AN INCOMBHOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (6A) AND EAs SAMPLED IN THE STUDY (6B) 6A: Distribution of EAs in the income / housing matrix.^ City. 9 EAs were omitted from the matrix because they were either outside the urban area or they lacked necessary information for categorization. For example a hospital zone, parts of the Canadian Forces Base, an Indian Reservation and rural areas were omitted. The location of the 2 urban EAs that were sampled in the Study are shown on the map of the City of North Bay (Figure 5). (Note: The City of North Bay was studied after the Town of Fergus and the Borough of East York. Based on the results of the latter municipalities, it was decided to conduct a much reduced sampling program in the City of North Bay. At the same time, it was also decided to involve an employee of the City's engineering department in order to assess the feasibility of implementing the Study methodology by City staff, after a suitable training period. The City employee was very confident that he could continue the study without further assistance from Gore & Storrie Limited). 2.2.1.6 Income/Housing Matrix For the Borough of East York Using the most recent Statistics Canada census data, the EAs for the Borough of East York were classified according to the parameters of the income housing matrix (Table 7). Of the 179 EAs that were reported by Statistics Canada, 170 were placed within the study matnx. The remaining 9 were excluded due to insufficient information for categorization. Table 7 gives the 7 EAs that were included in the study and their locations are shown in Figure 6, a map of the Borough of East York. 2-6 MAP OF NORTH BAY SHOWING THE LOCATIONS OF THE STUDY ENUMERATION AREAS LtfltWO TABLE 7: CLASSIFICATION OF THE EAs FOR THE BOROUGH OF EAST YORK IN AN INCOMeHOUSING MATRIX. DISTRIBUTION OF EAs IN THE MATRIX (7A) AND EAs SAMPLED IN THE STUDY (7B) 7A: Distribution of EAs in the income / housing matrix.^ FIGURE 6: MAP OF EAST YORK SHOWING THE LOCATIONS OF THE 7 ENUMERATION AREAS SCALE BOROUGH OF EAST YORK ENGINEERING DEPARTMENT 2.2.2 Residential Waste Sampling Plan Based on Municipal Population Demographics 2.2.2.1 Street Numbering and Collection "Starting Points" The following is a general description of the procedure for setting up a sampling program in each EA. Every street "face" within an EA was given a number. This process proceeded systematically, starting in the upper left corner of the EA map, numbering left to right as street faces were encountered, ending up in the bottom right corner of the EA map. Opposite sides of a street bear different numbers, with eight numbered street faces meeting at an intersection of two streets. The map in Figure 7 shows the numbering systems in a typical EA (for purposes of example, EA 113 from the city of North Bay is shown here). Next, a random number table was employed to randomly select "starting points" for the curbside waste collection program. For example, if the number 17 was determined randomly, street face number 17 was located. Then, our convention was to select the intersection at the eastern or northern end of the street as a starting point. Certain practical limitations to this procedure were encountered from time to time but were easily overcome. For instance, if the random numbers selected from the table resulted in potential starling points that were too close to each other, i.e., their locations did not permit the collection of a minimum quantity of refuse before encountering another potential starting point, alternative starting points were chosen, as indicated below. In the field, starting points that were too close to each other were frequently "over-run" in order to collect the required weight of refuse at curbside (see also Section 2.2.2.2 below). Nine starting points, indicated by an * on the map in Figure 7, and 3 or 4 alternate locations (indicated by an AI, A2, etc.) were usually supplied. No preference was implied between the first 9 and the latter 3 or 4 starting points, or the sequence in which the sampling occurred. However, there was a 2-7 FIGURE 7: EXAMPLE OF ONE EA SHOWING NUMBERING OF BLOCK FACES AND SAMPLE COLLECTION "STARTING POINTS- NORTH BAY EA 113 standardized, CLOCKWISE direction of collection from each starting point that enabled us to drive and collect waste on the right hand side of the street, proceeding clockwise around corners and into and out of cul-de-sacs. Alternative starting points were almost always used, for the reasons noted above. The sampling of small and large apartment buildings, when they were either part of an EA or constituted an entire EA (by virtue of their size), respectively, will be described below in Section 2.2.3.5. 2.2.2.2 Problems Encountered As the distribution of dwellings in an EA was not known by the study team from prior experience within any of the municipalities, several minor problems arose as a result of the random and "blind" determination of starting points in EAs. On the one hand, there was complete impartiality in assigning the starting points. On the other hand, some streets were sparsely populated, factories or commercial enterprises were present on others or waste from second floor apartments over commercial premises was co-disposed with commercial waste. The difficulties were readily overcome, on-site, by using the designated alternate starting points. If these latter points were exhausted, additional locations were randomly selected from the remaining potential starting points, i.e., street intersections, in the EA. 2.2.3 Data Acquisition: Collecting and Sorting Residential Refuse 2.2.3.1 Collection Equipment The following list of equipment includes rented vehicles and purchased equipment: one - 4.3 m.(14 ft.) cube van (for collection of bagged refuse); one - pick-up truck (for collection of Blue Box contents); 2-8 one - electronic platform scale (150 kg capacity, Accu Weigh Model PAK- 150 (electronic, battery operated scale with digital read-out), Exact Weight Scale, Inc., Toronto, Ontario); six - 1.2 m.(4 ft.) X 1.2 m.(4 ft.) x 1.2 m. (4 ft.) heavy duty corrugated containers {"gaylords"); these containers were used for storing the bagged (non-Blue Box) refuse samples as they were being collected; four - 1.2 m.(4 ft.) x 1.2 m.(4 ft.) divider frames (2.5 cm. x 5.1 cm. wood furring stock chicken wire); these were used as horizontal partitions in the back of the cube van for separating the collections of bagged (non-Blue Box) refuse which were stacked on top of each other; two - 46 cm. (18 in.) x 2.4 m.(8 ft.) divider frames (2.5 cm. x 5.1 cm. wood furring stock chicken wire); these were used as the two main partitions in the back of the pick-up truck for segregating the collections of Blue Box materials (see Figure 8); nine -46 cm. (18 in.) x 41 cm. (16 in.) (approx.) plywood panels; used as partitions in the back of the pick-up truck (see Figure 8); one -chicken wire "crib": 1.2 m.(4 ft.) x 1.2 m.(4 ft.) x 1.3 cm.(1 2 in.) plywood base; 0.6 m.(2 ft.) high chicken wire and 2.5 cm. (1 in.) x 5.1 cm. (2 in.) furring sides. Nailed to the underside of the crib floor was a square frame which permitted the crib to be centred on the bed of the platform scale (see Figure 9); the crib was used for weighing the refuse as it was being collected from curb-side; 150 - 50.8 cm. (20 in.) x 76.2 cm. (30 in.) x 6 mil polyethylene bags (Oxford Packaging Inc., f^ississauga, Ontario); these were used for bagging refuse that was set out loose in garbage cans; the bags were also used for storing refuse samples for moisture and chemical analysis; 40 - 30 litre polyethylene garbage cans; these were used as containers into which sorted refuse was placed (see Figure 10); one - 2.7 m.(9 ft.) x 3.7 m.(12 ft.) reinforced plastic tarpaulin for covering Blue Box materials in the pick-up truck; six - elastic straps to secure the tarpaulin in place; one - broad-mouth aluminum shovel; used for cleaning up spills; 2-9 FIGURE 8: PHOTOGRAPH OF PICKUP TRUCK WITH COMPARTMENTS FOR BLUE BOX MATERIALS. FIGURE 9: PHOTOGRAPH OF CHICKEN WIRE CRIB MOUNTED ON THE PLATFORM SCALE (REAR VIEW OF CUBE VAN) one - broom; used for cleaning up spills and sweeping out the vehicles; one - staple gun and 0.95 cm.( 3 8 in.) staples for construction and repair of chicken wire dividers and crib; one - claw hammer; 5.1 cm. (2 in.) common nails: used in the construction of the crib and divider frames. Special Requirements In Each Municipality For Sample Sorting a) Town of Fergus The field study took place between: July 15 and August 31, 1989. Written approval was received from the City of Guelph that enabled the Study to use the landfill site as its base of operation, with space for sorting the refuse samples, an eating area, washroom facilities and helpful guidance from the municipal staff. The refuse was sorted, weighed and disposed of at the landfill site. The sorting of bagged refuse took place on the tailgate of the pick-up truck (see Figures 10 & 11), following the sorting and weighing of the Blue Box materials stored in the truck. Several sheets of plywood, resting on the tailgate, extended the working surface to comfortably accommodate four people, surrounded by the garbage cans. b) City of North Bay The field study took place between: February 21 - 28 , 1990. The assistance of one employee of the City Engineering Department was provided to complete the Study team (as noted above). Written approval was received from the City of North Bay that permitted the Study team to use the Work's Yard as their base of operations. Available at that location were: an eating area, washrooms and a telephone. 2-10 A large 7.6 m.( 25 ft.) x 7.6 m.(25 ft.) carnival tent (see Figure 12) was used as a sorting area at tfie City's Work's Yard. Tfie tent, supplied by tfie City of Nortfi Bay, provided storage space for tfie samples and protection for tfie Study crew from thie winter weatfier. Two, 15,000 BTU propane fieaters (see Figure 13) were used to hieat tfie tent. Refuse was sorted inside tfie tent on a plywood table, mounted on saw fiorses. Several combinations of protective clotfiing were experimented witfi by tfie Study crew. In addition to fieavy duty rubber gloves and safety glasses, cotton coveralls, a large rubber apron and a fiat seemed to provide adequate protection. On very cold days, a nylon parka or sfiell was worn. Sorted and weigfied samples were disposed of in a 18.3 m.(20 yd.) roil-off bin, rented from a private fiauler. Wfien full, tfie bin was taken to tfie landfill site for disposal of tfie waste and an empty bin was left in its place. c) Borougfi of East York Tfie field study took place between; October 24 and December 28 , 1989. Written approval was received from tfie Municipality of Metropolitan Toronto tfiat enabled tfie Study to use tfie Commissioners Street incinerator as its base of operation, witfi space on tfie tipping floor for sorting refuse, a fieated office and wasfiroom facilities and fielpful guidance from municipal staff at botfi tfie incinerator and tfie Bermondsey Transfer Station. Tfie refuse was sorted, weigfied and placed in a 18.3 m.(20 yd) roll-off container, rented by Gore & Storrie Limited for tfie duration of tfie study. Tfie sorting of refuse was conducted off tfie tailgate of tfie pick-up truck, as described for tfie Town of Fergus. Arrangements were made witfi a private fiauler to fiave tfie container taken to tfie Bermondsey Transfer Station for disposal wfien tfie container was full; an empty container was left in excfiange. 2-11 FIGURE 10- PHOTOGRAPH SHOWING THE POSITIONING OF THE STUDY TEAM AROUND THE TAILGATE SORTING TABLE FIGURE 11: PHOTOGRAPH SHOWING THE PLYWOOD TABLE SITTING ON THE PICKUP TRUCK TAILGATE. ilAi.'^' ^##^ FIGURE 12: PHOTOGRAPH SHOWING THE CARNIVAL TENT IN WHICH REFUSE SORTING WAS CONDUCTED. FIGURE 13- PHOTOGRAPH SHOWING THE PROPANE HEATERS, REFUSE SAMPLES UNDER BLUE TARPAULINS AND ONE CORNER OF THE PLYWOOD SORTING TABLE (LOWER LEFT CORNER OF PHOTOGRAPH) MOUNTED ON SAW HORSES INSIDE THE CARNIVAL TENT. 2.2.3.2 The Field Crew Four or five people were needed for {he waste collection task where a Class 1 Blue Box program was in place (Town of Fergus; Borough of East York): two truck drivers, one collection data recorder and one (or two) people to pick up the bagged refuse and Blue Box materials. Occasionally, a 5 day work-week was not long enough to complete the collection and sorting operations and an additional work day (Saturday) was required. In North Bay, where there was no Blue Box program in place, a three member crew carried out the refuse collection. It should be noted that the reduced crew number required that they work an extra full day, i.e., Saturdays, to complete the sorting and weighing of waste. Personal equipment included: heavy duty, waterproof (PVC-coated) gloves; work clothes or coveralls; apron; hat steel toed work boots; eye protection; tetanus/polio vaccination (optional: diphtheria, Hepatitis A and Hepatitis B); traffic safety vest; particle masks, worn by crew members concerned with dust and the possibility of disease transmission; anti-bactenal soap, used to clean gloves, hands and face before meal breaks and at the end of the day. 2.2.3.3 Documents and Meetings Two important documents were obtained from the Ministry of the Environment, Waste f^anagement Branch. The first authorized the collection of waste for the Ontario Waste Composition Study; the second was a letter to be given to any individual in the municipality who was interested in learning more about the ongoing residential Study. 2-12 Following Ministry of the Environment approval to consider a municipality for inclusion in the Study, a meeting was arranged with the municipality to discuss the aims of the Study and "invite" the municipality to participate. Following the meeting, a formal letter of request was sent to the municipality. A high level of coordination, to ensure scheduling of refuse collections, required weekly meetings and numerous phone calls between the Study Project Manager, municipal staff and waste haulers. Each week, a map of the EA scheduled for inclusion in the refuse study was delivered to municipal staff and or the waste haulers. There was only one incident during the entire Study when the "line of communication" tailed, but only briefly. A similar level of coordination was required in order to obtain permission to include small and large apartment buildings in the Study. Usually the details were arranged through phone conversations with apartment owners and building managers and waste haulers, but occasionally written requests for permission were prepared. In North Bay, a press release was issued by the City to inform its residents about the City's participation in the Ontario Waste Composition Study. 2.2.3.4 Waste Collection Process: Detached Dwellings--General Procedures The goal of the waste collection process, on any one day, was to obtain 10 (9 as a minimum), 100 kg (minimum weight) samples of residential waste- exclusive of the weight of Blue Box materials and yard waste that were also coincidentally collected if they were placed curbside. This task proceeded as quickly as possible, with a 0700 h start, so that the normal collection of waste and Blue Box items by the municipality was not seriously inconvenienced. 2-13 The waste sample collection began at one of the starting points (refer to Figure 9). Waste was collected in front of every dwelling where it was set out, until approximately 100 kg were accumulated in the crib (Figure 12), some variations to this are noted below. An "en route" collection record was kept of the number of dwellings that had waste set out: general waste and or Blue Boxes. Single and duplex dwellings were also Indicated. The importance of the "en route" collection record and the accuracy of the recording of the number of dwellings that were sampled should be noted. The team member who recorded the trip data did not have time to concentrate on any other aspect of the curb-side collection process. Loose waste set out in garbage cans was rebagged in clear polyethylene bags. These bags were reused and not included in the analyzed waste sample. The collected waste was placed in the chicken wire crib which was mounted on the platform scale on the floor of the van (see Figure 9). The scale was tared with the empty crib on it, pnor to tilling the crib with waste. When the minimum required weight of waste had been collected (with an allowance for the estimated inclusions of yard waste co-disposed with household waste), the crib was unloaded and sample was stored in the van. Corrugated gaylords were used to store six of the waste collections. Two of the remaining collections were piled on top of 1.2 m.(4 ft.) x 1.2 m.(4 ft.) chicken wire dividers placed on top of the collections in the gaylords. The ninth collection of bagged refuse was piled on top of the Blue Box materials, stored in compartments in the pick-up truck (see below), while the tenth collection was kept in the weighing crib. Yard waste set out at the curb was weighed at the time of sample collection. The weight was recorded and the yard waste was placed back at the curb for municipal waste collection. (Note: the Town of Fergus issued a notice that yard 2-14 waste should not be set out for collection but this edict appeared to be widely ignored). Blue Box items were placed in the corresponding sample compartment in the back of the pick-up truck (Figure 8). There was space for 9 collections in the truck; the tenth collection was stored in polyethylene garbage cans in the van. It took between 2 and 2.5 hours to make 9-10 collections within an EA. Following the last collection, the contents in the pick-up truck were covered with a tarpaulin. Elastic straps secured the crib and contents in the back of the van. The Study team proceeded to the base of operations in the municipality and began sorting the samples. Special Requirements In Each Municipality For Sample Collection a) Town of Fergus Municipal solid waste was collected on Wednesday or Friday, depending on whether the street address was on the North or South side, respectively, of the Grand River. In several cases, EAs were intersected by the River and the sampling programs required waste collections on both days. b) Citv of North Bay Municipal solid waste was collected on Tuesday or Wednesday, depending on the street location in the City. The short time interval between the City's agreement to participate in the Study and the timing of the first curb-side collection precluded a careful coordination of the Study's collection route and the normal collection routes of the City's refuse contractor. Thus the Study crew had to commence sample collection at 0500 h and finish by 0700 h, in order to avoid having the waste picked up by the regular collection service. 2-15 c) Borough of East York The Borough of East York had a twice weekly curb-side collection program: l^onday and Thursday or Tuesday and Friday, depending on whether a street was West or East, respectively, of Greenwood Avenue. Therefore, two trips were nnade to collect waste from the same sample areas, i.e., using the same starting points, in each EA. Staff in the Borough of East York indicated that about 60% of the weekly volume of refuse was placed at curb-side for the first of the two weekly collections, with about 40% set out for the second collection. This ratio was not universally reliable for all of the EAs in the Borough. With a target of 100 kg (minimum weight) of waste that had to be collected for a sample of adequate size, the following collection protocol was developed and illustrated in the example below. For a given sample, approximately 60 kg of bagged refuse was collected from approximately 7 houses, on the first collection day. The collection on the second day was initiated at the same "starting point" in the EA and waste was collected from the same number of dwellings . This ensured that an accurate per capita generation rate could be estimated. In theory, the 60/40 relationship would also result in approximately 40 kg of refuse collected on the second occasion, for total of 100 kg of waste for the composition analysis. The uncertainty of the 60/40, or any other ratio, required that we "overcompensate" with respect to the weight of the first collection in each sample by picking up more than 60 kg (e.g., 70 kg) from approximately 9 dwellings. This "insurance" weight meant that the crew was required to pick up from 9 dwellings on the second collection day. The total sample weight, that is, the sum of two collections, would therefore not likely be less than 100 kg. Of course, the fear was that the weight of refuse collected from the nine 2-16 dwellings on the second day would put the total considerably over the 100 kg point and require additional hours of sorting. Waste collection from apartment buildings did not present this kind of a sampling problem (see below). 2.2.3.5 Waste Collection Process: Apartment Buildings Special Requirements In Each Municipality a) Town of Fergus 100 kg waste samples were removed from the waste bins at each apartment building for the composition analysis. In some cases, 2 - 100 kg samples were taken. The residual waste that remained after the sample(s) was taken, was removed, weighed and returned to the bin for normal pick-up. The normal waste collection schedule for apartments was on Monday and Friday. Our collections were made on Fridays, only, and per capita generation rate calculations accounted for the 5 day period of waste accumulation. The number of units in each apartment was determined as well as the occupancy rate. (Note: the weakness of this procedure, i.e., the omission of collection of refuse generated over the weekend, was rectified later in the Study in the other municipalities. It is possible that the estimated per capita generation rates for this sector of the Fergus population is lower than it might have been, had the calculations included the 3 day part of the week, i.e., the weekend, when people are frequently at home and the refuse generation may be expected to be higher than during the Monday to Friday period.) 2-17 b) City of North Bay In North Bay, waste was sampled from small apartment buildings (fewer than 30 units) only. This waste was placed curb-side at the buildings that were part of the collection route, therefore no particular problems were encountered. The quantity of waste placed at the curb was sufficient to comprise a single sample per building (125.6 kg and 105.3 kg). The number of units occupied in each building was determined later and recorded. c) Borough of East York Small Apartment Buildings The waste from apartment buildings with up to 30 units was collected by the municipality as part of the curb-side residential collection program. Frequently such premises were part of the sampling areas in the Study EAs. The following procedure was applied. On the first collection day, approximately 60 kg was randomly taken from the curb-side pile of bagged waste, weighed and placed in a gaylord. The remaining portion of waste was weighed and replaced at the curb for collection by the Borough's garbage brigade. A similar procedure was followed on the second collection day, except that about 40 kg of waste was randomly collected, with the remainder being weighed and returned to the curb. A general problem with the small and large apartment buildings was that despite the knowledge of the number of units that were actually occupied, we could not be certain that ALL tenants put out their waste for the collections that we sampled. In our calculation of the per capita waste generation rate we have multiplied the number of units by the Statistics Canada data for average population per dwelling to obtain the estimated number of residents in the apartments. The weight of waste set at the curb (or accumulated in the refuse bins) was divided by the apartment population. Our calculations could 2-18 underestimate the per capita generation rate if some of tfie residents did not discard tfieir refuse in a pattern wtiich was coincident witfi {he normal refuse collection pattern. Unless tenants received specific instructions from apartment managers, tenants could be "isolated" from thie regularity of garbage collection:. ..down ttie garbage stioot...out of sigtit, out of mind. ..at least it is not smelling up rny unit. When Blue Box materials, especially grocery bags of newspapers, were placed at the curb in a manner which obviously intended that they would be collected by the Borough's recycling truck, the team placed the materials in the appropriate section of the pick-up truck. Again, as noted above, we did not know how many of the apartment units (number of tenants) contributed to the separate pile of Blue Box materials. Large Apartment Buildings Two large apartment buildings were EAs unto themselves: EA 12-055 and EA 90-055. They were treated as individual EAs in that nine, 100 kg samples were collected from each of the two buildings. The following discussion describes the procedures employed at EA 90-055, which serves as the example. Under normal circumstances, waste collection, by a private hauler, was made twice a week (in both of the EAs). Thus, the Study team applied the "60 40" sampling plan described earlier for the Borough of East York (Section 2.2.3.4). Six bins of waste were set out on each collection day. On day 1, approximately 60 kg of waste were randomly taken from the top of each bin; these collections were the first 6 samples. For the last 3 samples, the bins were paired and resampled so that each sample contained waste from 2 bins. Prior arrangements were made with the apartment's hauling company to provide an empty front end overhead packer truck to pick the waste remaining in the 6 bins and deliver it directly to the Bermondsey Transfer Station for weighing 2-19 and disposal. The weight of the waste was telephoned to the hauler's office from the Transfer Station and the datum was relayed to Gore and Storrie Limited. A similar sequence of operations was followed on the second collection day, except that the sample weights of waste removed from the bins were approximately 40 kg. The sum of the 18 sample weights and 2 residual weights gave the total weight of refuse generated by the "towering" EA during the week. 2.2.3.6 Special Collections Yard Waste Yard waste set out at the curb was weighed and replaced at the curb for the regularly scheduled municipal refuse collection. The weight of yard waste recorded "en route" for each sample was later combined with the yard waste that was co-disposed with household refuse to give a total weight of yard waste for the sample. While the weight of yard waste is recorded, herein, on the raw data sheets for the waste composition (see Appendices A2, B2 & C2), it may be NOTED THAT the calculations of per capita generation rates and waste composition percentages in the present Study do not include the yard waste component. An explanation for this decision in data handling may be found in the Literature Review (see Section 1.2.1). Leaves A figure for the reported tonnage of leaves collected from the Borough of East York during the fall. 1989, was obtained from staff at the Commissioners Street Incinerator and confirmed by staff in the Borough Work's Department. The reported weight was 1,115.2 tonnes. 2-20 Schools Special arrangements were made with the Borough of East York Work's Department that enabled the Study team to collect waste from 7 schools: 4 primary, 2 junior high schools and 1 high school. The curb-side sample collection method was the same as that used for small apartment buildings described above in Section 2.2.3.5 (Borough of East York--small apartment buildings). Christmas Residential refuse was collected from EA 90-117 (middle income / primarily detached dwellings) on 28 December 1989. Blue Boxes were not set out at the time of this Christmas week collection. The EA had been initially sampled on 28 and 30 November, 1989. 2.2.3.7 Equipment For Waste Sorting The following equipment and supplies were needed for the waste sorting and composition analysis: 1-150 kg capacity platform scale (noted previously); 1-5 kg capacity scale (Accurate model 50()0 (electronic, battery operated with digital read-out), Exact Weight Scale Inc., Toronto, Ontario); 40-polyethylene garbage cans (note above); 1-claw hammer; 1 -slotted screw driver; 1 -electrician's pliers; 4-magnets pairing knives for opening plastic bags Personal equipment was listed above in Section 2.2.3.2. 2-21 2.2.3.8 Personnel Town of Fergus Four students from Shieridan College in MIssissauga, Ontario, and a graduate of the University of Toronto were the Study crew on this phase of the work. They possessed a background in science or engineering and had a working knowledge of measuring techniques, the care of reasonably delicate equipment and data recording. At the outset of the work they were given instruction, by Dr. Fred Edgcombe, Executive Director, Environment and Plastics Institute of Canada (EPIC) in the kinds of plastics that would likely be encountered during the survey of residential waste. It was emphasized that the Study was really a "laboratory situation". Thus attention was given to organization, routine, reproducibility, consistency--even the cleanliness of garbage cans, van floor etc. This approach attempted to maximize a scientific attitude and thoughtful responsibility leading to careful work habits that the students learn as part of their analytical training. Borough of East York Three members of the Study team departed prior to the time the Borough of East York Study got underway, however one Study team member remained to give important continuity for the work. The three new Study team members were university graduates in science and liberal arts, with practical waste composition experience or with the objectives of the Study serving as a "cause célèbre" for their participation. City of North Bay The three Study team members included two of the Borough of East York team and one staff member of the City of North Bay Engineering Department. The 2-22 latter individual was a University graduate with a science background and, at the time, was training to be a Recycling Co-ordinator. General Attitudes It took about 2 weeks of sorting waste before the Fergus Study team had "risen above" the physical (distasteful) aspects of the work and saw the larger picture, i.e., the residential waste characteristics of the citizens of Fergus. In the other two municipalities, the Study team reached a level of proficiency earlier than the Fergus team. It should be noted however, that the working conditions in Guelph, e.g., high temperatures, direct sun, blowing dust, flies, a general maggoty condition of the refuse and very strong odours produced in the heat, were much more "trying" conditions than those experienced by either of the other Study teams. 2.2.3.9 Sorting Routine Blue Box Materials Each compartment of the pick-up truck was sequentially unloaded and the Blue Box materials were sorted into the categories noted at the bottom of the data sheets found in Appendices A2, 82 & C2. The separate categories of materials were placed into 114 lit.( 30 gal.) polyethylene garbage cans, which had uniform tare weights of 1.8 kg., and the weight of each material was determined. The weights of the Blue Box materials were entered on the appropriate waste sample data sheet. The sample data sheets were identical to those shown in Appendices A2, B2 & C2. The materials collected in the Blue Box program in the Borough of East York included rigid plastic containers and OCC (Old Corrugated Containers), items that were not part of the recycling program in the Town of Fergus. 2-23 The City of North Bay did not have a Blue Box program. Blue Box materials were separated into the following categories* a) Newsprint, including coated paper inserts b) Liquor/wine bottles c) Food jars/other bottles d) Food cans (i) ferrous (ii) non-ferrous e) Beer cans (i) ferrous (ii) non-ferrous (iii) American f) Pop cans (i) ferrous (ii) non-ferrous g) PET bottles h) Rigid plastic containers i) OCC "items a-g in the Town of Fergus; items a-i in the Borough of East York "Bagged" Residential Refuse The contents of the remainder of the residential waste stream, i.e., the largely bagged refuse, were sorted according to the categories of items listed on the data sheets found in Appendix A2, B2 & C2. Blank data sheets were used to record the weights of the categories of waste. The samples were sorted one at a time by the sorting team. Each 100+ kg sample was unloaded from the cube van and sorted. The 9- 10 samples collected in an EA were sorted over a 3-5 day period. A sorting routine was developed as follows. Garbage cans into which the various components of the waste were sorted, were arranged in an array around each sorter (see Figure 10)--with the following notation of "handedness", in respect to containers for plastics and paper, to permit the sharing of containers between sorters. Directly in front of each sorter (or nearly under the sorting table) were his/her own receptacle for food waste, with containers for polyolefins 2-24 (polyethylene & polypropylene) and assorted paper tissue on either side of the central food container. Then, progressing backward on the left (or right) hand side was a grouping of containers for other kinds of plastics. On the opposite side, were containers for other categories of paper items. Hence, the "handedness" aspect of container placement permitted the person on the left to sort plastics with the right hand while the person to the right sorted plastics with the left hand. Containers for metals, glass, diapers--categories of materials that could be lobbed some distance to shared containers--were located behind the sorters. The "handedness routine" was devised to minimize the handling of the same material twice, i.e., transferring an item between hands, and to speed up the sorting efficiency. Items that were not easily classified, that is, they were composed of several materials that could not be readily separated from each other e.g., light bulbs, costume jewellery, electrical equipment, etc., were weighed separately (or simply counted, as in the case of light bulbs) and recorded on a sheet of "miscellaneous items" for each sample (see Appendices A2, B2 & C2). Note: The weights of all of the components were summed and the percentage of each component was determined on the basis of this sum and not the weight of the sample determined en route , during curbside collection. As noted above, 3-5 days were required to sort the residential refuse collected from an EA. During this time, the samples lost some weight, presumably via evaporation of water. Under the summer conditions during the Study in the Town of Fergus, moisture loss occurred during the sorting process, as bags of refuse were opened and air exchange promoted evaporation of water, particularly under sunny or windy conditions. Under the winter conditions during the latter part of the Study in the Borough of East York and for the entirety of the work in the City of North Bay, the 2-25 garbage was frozen. This created a problem for separating frozen items, particularly food wfiicfi was frozen to packaging. Thiere was also less evaporation of moisture wfien \\r\e separated items were exposed to tfie open air. Table 8 is a copy of the field data sheet used in the study showing the categories into which the household refuse was separated. Notes On the Categories Dr. Fred Edgecombe, Executive Director, EPIC (Environment & Plastics Institute of Canada) recommended that we group all polyethylene and polypropylene containers and film plastics together as "polyolefins" (item 5a), rather than trying to distinguish between polyethylene of different densities and crystal linearity. A small amount of SARAN wrap (polyvinylidene chloride) would also have been included in this category. The PVC category (item 5b) was restricted to rigid containers; the vinyl category was reserved for other materials such as scraps of vinyl siding. A simple "smoke and drip" test, provided by Dr. Edgecombe, was used to assist in determining the category for a particular plastic item. The test is included as Appendix D but it should not be viewed as a definitive qualitative method when used by itself. Mixed blended plastics (item 5f) were reserved for plastic packaging around meat products. Coated plastics (item 5g) were for packaging in which the plastic portion was judged to be the greatest percentage by weight, e.g., potato chip bags. The "Tetrapak" boxes were categorized as mostly paper (boxboard) and included in item Id. 2-26 TABLE 8: FIELD DATA SHEET ra Rodent bedding (item 6a) was routinely encountered in snnall quantities of urine- soaked cedar shavings and faecal pellets. The material was included in the food waste category because of the putrescible nature of both of the components. Likewise, individual "packages" of canine excreta--presumably contributed by citizens obeying the "poop-and-scoop" statutes--were included in this category. Kitty litter (item 13) was more frequently encountered and because of the inorganic nature of the granular product, save for the associated feline excretory products, the two components were given a single, separate category. Sanitary napkins were included in the paper category (item 1i). Medical wastes (item 14) included medicines, insulin bottles and associated used syringes (needles protected and unprotected) and syringes without accompanying evidence of medicinal application. Aerosol cans were collectively weighed and included in the ferrous section as item 3d. At the time, we felt that one category for ferrous non-ferrous pressurized containers would be adequate. 2.2.3.10 Moisture Content After the waste was sorted into the designated categories and weighed, samples of plastics, paper, food waste and disposable diapers were placed in large polyethylene bags and stapled shut. The bags were labelled with the appropriate sample numbered and then taken to the laboratory of the former Ontario Centre for Resource Recovery (now known as the Dufferin Transfer Station), Toronto. The contents of the bags were weighed in tared, aluminum baking pans (purchased in local supermarkets) and placed in the waste drying oven at 203 F(95 C) for 48 h. The samples were removed from the oven, cooled and reweighed to determine the weight loss due to evaporation of water. 2-27 A Sartorius top-loading balance (Model # 3802; 6 kg capacity ± 0.1 g) was used for the weight determinations. 2.2.3.11 Inorganic Analyses of Vacuum Cleaner Bag (Contents Bags of vacuum cleaner dust fibre hair were frequently encountered in residential waste. As the curbside separation of the residential waste stream is expanding beyond the bulky items presently included in municipal Blue Box programs, it was decided that the chemical composition of the contents of vacuum cleaner bags may be instructive, for example, with respect to the decision to employ a two versus three stream "wet-dry" separation procedure. That is, the heavy metal concentration in the acid-extractable fraction of the vacuum cleaner bag contents could determine whether to exclude these items from the category of waste that will be composted, i.e., due to growing concerns with heavy metal loadings in some kinds of compost prepared from residential waste streams. While it may be argued that the chemical composition of commercial paints, coatings and inks--or the pigment in the bright yellow HOPE detergent bottles- -may be available through Material Safety Data Sheets or on a "need-to-know" request, the inorganic composition of house dust may only be gained through empirical experience, i.e., direct chemical analysis. Furthermore, depending on the geographic location of a municipality, the amount of vehicular traffic occurring within it and local industry, one may hypothesize that there will be differences In the chemical composition of the contents of vacuum cleaner bags. In the Town of Fergus, vacuum cleaner bags were saved and grouped by EA. One bag was chosen at random from each EA for analysis. Fibrous contents and dust were pulled from the selected bags, placed in acid-washed plastic jars and submitted to X-RAL INC. for a 30 element inorganic analysis by ICP spectroscopy, plus analyses for mercury (Hg) and arsenic (As). 2-28 A similar procedure was followed in the Borough of East York except that the pooled sample was made up from the vacuum cleaner bags collected from each EA. No analyses were performed on the bags collected in the City of North Bay. 2.2.3.12 BTU Analyses of Selected Components The following samples of mixed plastic packaging were obtained from the residential waste stream, washed with detergent, thoroughly rinsed, oven dried (101 C) to a constant weight and submitted for BTU analysis: (1) prepackaged meat containers; (2) prepackaged bacon wrap; (3) plastic ketchup bottle. In addition, a new disposable diaper was similarly oven dried and submitted for BTU analysis. 2.2.4 Data Management 2.2.4.1 General Considerations As noted in the preceding sections, data were collected at different points during the collection and sorting of residential refuse. Table 9, summarizes the kinds of data that were collected and the intended use of these data. 2.2.4.2 Calculation of Per Capita Generation Rate Estimation of the Per Capita Generation Rate in an EA Table 10 serves as an example of how per capita generation rates were computed from the sample data (Appendices A1. B1 & CI) for each EA. The example cited in Table 10 is EA 258 from the Town of Fergus. The weight of waste used for this calculation was made up of either household waste alone or household waste and Blue Box materials, depending on whether or not Blue Box materials were set out. In almost every case the number of houses setting 2-29 TABLE 9: SUMMARY OF DATA COLLECTED AND INTENDED USE OF THE RESULTS Kind of data Use of data Weight of refuse samples collected en route in EAs; number of residences setting out bagged refuse and Blue Boxes Weighit of components in bagged refuse and Blue Boxes after sorting Calculation of per capita waste generation rates (apts. in Fergus; tfiose < units in East York) Calculation of percent{%) composition Calculation of Blue Box "capture rate" 30 Calculation of moisture content of components in tfie refuse Weight of components in bagged refuse collected from schools (East York) and single Christmas week residential collection (East York) Calculation of per capita waste generation rates Calculation of percent(%) composition Weight of yard waste collected en route in EAs (not included as part of the present method development Study) Chemical analyses Inorganic analyses of vacuum cleaner bag contents BTU values for selected materials TABLE 10: SAMPLE CALCULATION OF THE PER CAPITA GENERATION RATE IN AN EA. DATA FROM THE TOWN OF FERGUS. EA # 258 Town: out Blue Boxes did not equal the number setting out other household refuse. A two-step calculation was required to account for this difference. Note: A decision had to be made with respect to apportioning the weight of the Blue Box materials collected at curbside. Recycling coordinators from 4 municipalities in Ontario were contacted and asked about the average frequency of Blue Box set-out by residents. Where Blue Box monitoring had been carefully conducted (e.g., East York), a complex picture emerged which reflected demographics of the municipality, thickness of the newspapers, seasonality, etc. Nevertheless, an average set-out frequency of once every two weeks seemed to be a reasonable compromise, given a range of: more than 1 set-out per week to less than 1 set-out every 3 weeks. Thus, we have employed a conservative convention whereby the weight of Blue Box items was divided by two (2) before including these materials in calculations of per capita generation rates or percent composition. The generation rate of household waste, excluding yard waste, was calculated as follows: The weight of household refuse sampled (column 3) was divided by the number of houses the sample was taken from (column 2). The weight of Blue Box material collected (column 4) was divided by 2, as noted above, and then divided by the number of houses were Blue Box materials had been set out. Next, these two weights were added together and then divided by 7 (days per week) to give a daily weight per dwelling (column 5). The daily per capita generation rate (column 6) was calculated by dividing the daily weight per dwelling (column 5) by the population per dwelling (PPD) for the given EA. As an example of the calculation, consider Table 10, Sample Number 31: 1. 115.8 kg (household refuse) divided by 8 (dwellings) = 14.47 kg per dwelling per week; then, 2-30 2. 31.1 kg (Blue Box materials) divided by 2 (weeks) = 15.55 kg per week; 15.55 kg Blue Box materials per week divided by 5 (dwellings) = 3.11 kg per dwelling per week; then, 3. [14.47 kg/dwelling plus 3.11 kg/dwelling] divided by 7 (days per week) = 2.51 kg/dwelling/day; 4. 2.51 kg/dwelling/day divided by 2.93 (population per dwelling) = 0.86 kg/capitci/day. The average per capita waste generation rate (kg/capita day) of all 10 samples was determined after summing all values in Table 10 and dividing by the number of samples. Thus the per capita waste generation for EA 258 (high income primarily single detached dwellings) was 0.88 kg + a Standard Error of 0.09. In other words, the "true" estimate of the average per capita generation rate of the EA lies within the range: 0.79 to 0.97 kg/capita/day. 2.2.4.3 Method to Estimate the 'Capture Rate" of the Blue Box Program The following method was used to estimate the "capture rate" of the Blue Box programs in the Town of Fergus and the Borough of East York. The total weight of Blue Box items in each sample was the sum of: (1) the weight of materials set out in Blue Boxes, divided by 2 as per the conservative convention noted above .: and (2) the weight of the same "potential" Blue Box items that were put out in the bagged refuse, rather than in Blue Boxes. The weight of material set out in the Blue Boxes (1) was divided by the sum of (1) and (2) determined above and then multiplied by 100. This gave the percent which the Blue Box materials represented of the total "municipally recyclable" and potentially collectable categories of materials in the residential waste stream. 2-31 2.2.4.4 Per Capita Generation Rate of Waste From Schools Per capita generation rates were calculated using student population, number of teachers and support staff (administrators, clerical, janitors, etc.). In calculating the per capita generation rate for schools, a 5 day week was used to account for weekend closure of the institutions. It may also be noted that, as only a single 100 kg (approximately) sample of waste was collected and sorted from each school, an average waste composition was computed by pooling the data from all of the schools. No statistical comparison of waste generation characteristics of the 3 categories of schools may be made. 2.2.5 White Goods and Bulk Item Data Collection Method Characterization of white goods and bulk item waste generation requires a method that monitors the waste on a yearly basis, and monitors the entire municipality. The put-out rate for worn-out appliances, furniture and other bulk items can be expected to vary over the course of the year. For example, many communities may have a spring/fall clean-up at which time many tonnes of bulk items may be discarded, while for the rest of the year very few bulk items will enter the waste stream. Similarly bulk item put-out by residents will be sporadic and difficult to predict for the municipality being studied. To determine generation rates of bulk items on a yearly basis, several communities were contacted that have kept accurate yearly records of tonnages of bulk Items collected as part of their residential waste collection program. By contacting numerous communities, a broad spectrum of collection practices is represented. As well, a range of potential generation rates can be assessed. 2-32 2.2.5.1 Data Collection Data were collected by telephoning the person responsible for waste collection in each community. This person would typically be the municipal engineer or the recycling co-ordinator. Additional correspondence by telephone or letter was often required to complete the survey and data collection. Data requested of each community included: 1. tonnages of white goods collected on a weekly monthly yearly basis; 2. tonnages of other bulk items collected on a weekly monthly yearly basis; 3. description of the collection program for white goods/bulk items to identify data that may be biased or incomplete. Population data for each community for various years was determined from the Ontario Municipal Directory. These data were used to calculate the per capita generation rate (tonne/capita/year) of white goods and bulk items. 2.2.5.2 Communities Reporting Data A total of 18 communities was contacted by telephone to inquire about the availability of collection records of white goods and other bulky items. The following 10 communities were able to report collection data: Town of Ajax Borough of East York City of Etobicoke City of Mississauga City of North York City of Oakville City of Toronto Town of Whitby County of Wellington City of York 2-33 SECTION 3 RESULTS 3.0 RESULTS 3.1 Estimation of Per Capita Waste Generation Rates 3.1.1 Town of Fergus Table 11 shows the per capita generation rates and the quantities of waste (kg day) generated for the 5 EAs that were part of the sampling program. The following general equation is used: OVERALL GENERATION RATE (kg/capday) Sum of cells | waste | | EAs in the cell as | A1-C3 in = I generation | x jpercentage of total number! income/housing | rate in a | |of EAs in the municipality! matrix I matrix cell | | (for Study purposes) | EAs 255, 259 and 264 were not sampled in the study. The per capita waste generation rates were estimated for these EAs from the rates determined for the EAs that were sampled within the respective income - housing matrix cell (recall Tables 4 & 6). For example, EA 259 is in cell B2. The 0.80 kg per capita generation rate is the average of the two rates obtained from data for EAs 256 and 263 in matrix cell B2. The average per capita generation rate for the 9 EAs, i.e., 0.804 kg/capita day, was multiplied by the 1988 population of Fergus (6,757) to get the estimate of the daily rate of residential waste generation for the whole Town (exclusive of yard waste): 5,433 kg/day or 5.43 tonnes day. The data are shown in Appendix A. (Note that Sample 51 EA 260, is omitted from per capita waste generation rate calculations due to excessive amounts of miscellaneous wastes which indicated that this was a non-representative sample). We have attempted to check the accuracy of the residential waste generation estimate for the Town of Fergus in the following way. 3-1 TABLE 11: RESIDENTIAL WASTE GENERATION DATA INCORPORATED INTO THE INCOME/HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG/CAPITA/DAY) FOR THE TOWN OF FERGUS. First, residential curbside collection tonnage was estimated from the total tipping charges that Plein Disposal Inc. incurred during the course of our Study in Fergus. It should be noted that this weight included commercial waste from stores located on St. Andrews Street and environs. $5,054 6 weeks -r $29.70 tonne = 170.2 tonnes 6 weeks 170.2 tonnes 6 weeks -r 42 days. 6 weeks = 4.05 tonnes day Second, waste from apartments and "condominiums" in Fergus was collected by McLellan's Disposal Services Limited. According to their records, 100 cu yd of uncompacted waste were picked up weekly form these premises. Using an estimated weight of 250 Ibscu yd, the following tonnage may be calculated: (100 cu yd/wk x 6 wks x 250 Ibscu yd) ^ (2.2 lb/kg x 42 days = 1,623 kg day or 1.6 tonnes day Third, McLellan's Disposal Services Limited also estimated that they picked up 37.7 tonnes of Blue Box items over that 42 day period, or 0.90 tonnes day. Fourth, the total weight of materials (including Blue box and yard waste) collected curbside over that time by the study team was 7.3 tonnes or 0.17 tonnes/day. The TOTAL of these four separate quantities is 6.72 tonnes day. This number includes commercial waste, noted above, as well as yard waste. The Study estimate, derived from the per capita generation rate, is 5.43 tonnes day and does not include yard waste, which is on the order of 20% of the weight of the total waste stream collected by the Study team. 3-2 The average population per dwelling in Fergus is 2.63 (Table 11). The average per capita generation rate of 0.804 kg capita'day (or 1.77 Ibs'capitaday) = 5.63 kg capita wk (or 12.4 lbs capita wk). It should be reiterated that the Fergus data do not include yard wastes. 3.1.2 Crty of North Bay Appendix B gives the data obtained for each EA that was sampled. Table 12 reports the per capita generation rate calculated for the study enumeration areas. The estimated average per capita generation rate of residential waste in North Bay for the medium income brackets is 0.93 kg capitaday, exclusive of yard waste. 3.1.3 Borough of East York The income 'dwelling matrix in Table 13 accounts for 95°o of the EAs in the Borough of East York. Appendix C. herein, gives the data obtained for each EA that was sampled during the course of the study, including the data for the schools and the Christmas collection of refuse in EA 90-117. Table 13 shows how the per capita generation rates calculated from the sample data are used to estimate the overall generation rate for the Borough of East York. The estimated average per capita generation rate of residential waste in the Borough of East York was 0.99 kgcapitaday, exclusive of yard waste and leaves. 3-3 TABLÉ 12: RESIDENTIAL WASTE GENERATION DATA INCORPORATED INTO THE INCOMBHOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG/CAPITA/DAY) FOR THE CITY OF NORTH BAY. TABLE 13: RESIDENTIAL WASTE GENERATION DATA INCORPORATED INTO THE INCOMeHOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE {KG/CAPITA/DAY) FOR THE BOROUGH OF EAST YORK. 3.2 Composition of Residential Waste Exclusive of Yard Waste 3.2.1 Town of Fergus Data for tfie composition of the residential waste stream in the 6 EAs is given in Appendix A1. Table 14 is the estimated average waste composition for the Town determined by weighting the means from each EA using the income housing matrix. Because we are using a series of weighted averages for each waste component, the total composition for a particular municipality will not necessarily sum to a total of 100 percent. Figure 14 is a bar graph showing the percent food waste data, ± 1 Standard Error (SE). It will be recalled that both sample size (minimum weight = 100 kg) and sample number (9 to 10 per EA) were needed to achieve an accuracy of 90% and a precision of ± 15°o for the food waste fraction only. Two sample means are different from each other if their standard errors do not overlap. 3.2.2 City of North Bay Data for the composition of the residential waste stream in the 2 middle income EAs is given in Appendix B1. Table 14 gives the estimated average waste composition for the City, based on a sample averaging of the available data. The statistically significant food waste data, + 1 SE, are graphed in Figure 15. 3.2.3 Borough of East York Data from the composition of the residential waste stream in the 7 EAs is given in Appendix Cl. Table 14 is the estimated average waste composition for the Borough, determined by weighting the means from each EA, using the income dwelling matrix. 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Note that the conservative estimate of Blue Box material, as discussed in Section 2.2.4.2, was employed for the amount of material in the Blue Boxes. 3.10 The Effect of Life Style On Residential Waste Characteristics As we noted in Section 2.1, the method used in the Study was based on the hypothesis that the characteristics of a residential waste stream are related to the socioeconomic life styles of people and the demographic characteristics of a municipality. In Table 22, the per capita generation rates of total residential waste and the quantity of kitchen waste (putrescible matter) for the Town of Fergus and the Borough of East York are compared on the basis of income level and dwelling type. The East York data show that residents in detached dwellings generate more waste than those living in multiple dwellings. The data for the middle income group in the Town of Fergus also suggest this relationship. Other trends in the total waste generation data are less evident. The generation rates of the kitchen waste (putrescible matter) tended to follow the pattern set by the per capita generation rate of total refuse, but as noted earlier, a potential sampling bias may have underestimated the Borough of East York medium and low income multiple dwelling kitchen refuse. The uncertainty in the Borough of East York multiple residential waste composition data is not 3-7 TABLE 20: AN ESTIMATION OF THE "CAPTURE RATE" OF THE BLUE BOX PROGRAM IN EACH STUDY EA IN THE TOWN OF FERGUS. £A/Classification Total wt of recyclables generated in curbside waste (kg) Weight of recyclables in Blue Boxes (kg) "Capture Rate" (wt of recyclables) in Blue Boxes as a % of total recyclables generated in curbside waste) 258 / High income 226.2 primarily single detached 262 / Medium income 214.2 primarily single detached 263 / Medium income 183.0 primarily mixed dwelling 256 / Medium income 248.6 primarily mixed dwelling 257 / Medium income 289.3 primarily multiple dwelling 260 / Low income 202.6 primarily multiple dwelling 147.6 89.3 60.2 133.2 47.5 68.1 65.2 41.6 32.9 53.5 I6.4J 33. 6^ ^Apartment buildings do not have Blue Boxes TABLE 21: AN ESTIMATION OF THE "CAPTURE RATE" OF THE BLUE BOX PROGRAM IN EACH STUDY EA IN THE BOROUGH OF EAST YORK EA / Classification present in the data from the Town of Fergus because the refuse from tenants was bagged but not compacted. The data for the middle income population in the Town of Fergus indicates a convincing trend, suggesting that more food waste is generated by the residents of detached dwellings than those living in multiple dwellings. The potential underestimation of the quantity of the components in the residential refuse from multiple dwellings in the Borough of East York, will exaggerate the difference in kitchen waste generation rates in the detached versus multiple dwelling data. As the food waste fraction is the only fraction of the residential waste stream where there is some statistical confidence, the per capita generation of food waste by the Town of Fergus and the Borough of East York are compared in the right hand column of Table 22. EA matrix weighting factors were employed to obtain an overall estimate of the per capita generation rate of food waste in the two municipalities. It is interesting to note that the per capita generation rate of kitchen waste in the Town of Fergus, 0.23 kg/cap/day, represented 28.8% of the residential waste stream (see Table 14), while the comparable values for the Borough of East York were: 0.25 kg, cap/day and 25.5%. 3.11 White Goods and Bulk Items: Estimation of Per Caorta Generation Rates Data were collected from 10 communities regarding tonnages of white goods and non-metal bulk items generated. Data for non-metal bulk items collected were available for only 4 of the 10 communities. Generation rates (tonne capita'year) were based on population data for 1985 and 1988 as reported in the Ontario Municipal Directory. 3.11.1 White Goods Generation Rate The average generation rate for white goods (metal appliances etc.) is 0.0015 (tonne, capita year) ±0.00018 (data in Appendix F). 3-8 <u c 3.11.2 Non-Metal Bulk ttem Generation Rate The average generation rate for other bulk items (non-metal) is 0.0172 (tonne/capita/year) ±0.0032 (data in Appendix F). 3-9 SECTION 4 DISCUSSION 4.0 DISCUSSION 4.1 General The methods developed in the present Study are based on the hypothesis that residential waste generation is a function of people's habits and lifestyles. Both economic status and type of housing are two factors that may influence waste generation patterns; cultural background is another. As mentioned in the Introduction, this working hypothesis is well supported by the data of W. Rathje and associates and their pioneering studies in the cities of Milwaukee, Wisconsin, and later, in Phoenix, Arizona (refs. 34, 35 & 36). The scope of the present study precluded an opportunity to profile the residential waste generation characteristics of a single municipality with the depth and detail achieved by Rathje and associates. Nevertheless, the essential elements that we have presented herein are sufficient for any municipality in Ontario to use as guidelines in the development of a detailed residential waste study. In the following paragraphs we will critically review the methods that we employed so that potential users of the procedures can have the advantage of our experience. In some cases, the need for refinement in sampling procedures will be identified; suggestions will be offered. One of the major problems that we encountered was attributed to municipal recycling programs that served residents of detached dwellings but not apartment buildings, and the sampling problems created by these practices. 4.2 Income / Housing Matrix For the Three Study Municipalities The EAs from each municipality were placed into the appropriate cells of the income housing matrix (cf. Table 4) in Sections 2.2.1.2 to 2.2.1.6. The 4-1 procedure for determining the "absolute" numerical, or dollar, boundaries between the low, medium and high income groups was also described in Section 2.2.1.2 and Figure 3 compares the income boundaries for the three municipalities. The boundary between the low and middle income groups for the three municipalities ranged from $27,670 to $28,400, a narrow spread of about $1,200. However, there was a much greater spread of about $5,700 between the middle and high income boundaries. In other words, a large portion of the high income grouping for the Town of Fergus would be considered part of the middle income grouping for the Borough of East York. Is this an important factor to consider while evaluating the method employed in the present Study? No, it is not. The following points highlight the socio-demographic features of the approach. 1. Each municipal population was objectively assessed with respect to available Statistics Canada data on income and housing. 2. Low, middle and high income brackets are relative to individual municipalities and are based on the mean income which was calculated from Statistics Canada information on the average income within the EAs of the municipality. Other important parameters such as population age, sex, ethnic background, etc. could also be used in designing a residential waste sampling program, given time, budget and manpower to pursue a study at this level of detail. 3. Residential waste generation is a complex social phenomenon which cannot be quantified with the accuracy and precision that is comfortable and familiar to engineering and scientific disciplines. Nevertheless, there are acknowledged "parameters" which have been shown to be correlated with residential waste generation habits (cf. Rathje's studies, refs. 34, 35 & 36, among others). As long as municipalities take these parameters into account when they are evaluating their own, individual 4-2 population's waste generation characteristics, the appropriate waste nrianagement programs can be planned. 4.3 "Verification" of the Method Verification of the results of a scientific investigation may be carried out in a number of ways. The investigator may repeat the initial work several times, under the same conditions, in order to determine the reproducibility of the results and the reliability of the method. In order to avoid any personal bias, the work maybe carried out by others, following the procedures initially described by the original investigator. Complications arise when the phenomenon under observation investigation undergoes periodic fluctuations, or is at least suspected of such oscillations or changes. In this case, choosing the right time to repeat the work may be a critical factor in evaluating both the results and the worthiness of the method. Frequently, alternative procedures may be used to confer confidence or non-confidence on the method under scrutiny. In the present Study, we have worked to develop a method to characterize and quantify a social phenomenon: residential waste generation. With respect to the amplitude in the annual cycle in waste generation. Figure 1-2 in Vesilind & Reimer (ref. 47) indicates that, for 75% of the year the weekly generation rate will be within + 10% of the yearly average. The residential data reported by Brickner (ref. 7) supports this notion. The waste composition Studies reported herein were conducted during the summer, fall and winter; and in southwestern and in a more northerly portion of Ontario. From a theoretical point of view, if one wanted to check the accuracy of the waste data and determine the variance of the estimate, the same seasonal "windows" and geographic locations would have to be studied for several years in a row. A municipality may choose to undertake this yearly monitoring for purposes of tracking progress in waste reduction initiatives. We (the Study) could not 4-3 undertake this task ourselves. A yearly monitoring program would have to decide whether, for example, an observed reduction in waste generation was a result of: (1) packaging laws or consumer purchasing practices (2) social changes in the community or (3) the methodology employed. However, an attempt was made to verify the Study estimates of per capita waste generation for the Town of Fergus by piecing together waste collection estimates from commercial haulers for the same time period (see Section 3.1.1). Allowing for the uncertainties in the information assembled in the latter manner- ~and making some assumptions about yard waste generation-- it seems that the Study method for estimating the per capita waste generation rate, exclusive of yard waste and leaves, yielded an acceptable result. 4.4 Apartment Buildings: Source of Greatest Number of Problems We have identified some of the problems that may potentially affect the estimation of both the per capita waste generation rate and the percent composition of the waste stream. Per Capita Waste Generation Rate Within a similar income grouping in the income housing matrix, the per capita waste generation rates that we determined for residents of apartment buildings were usually lower than those determined for the residents of largely detached dwellings. While we believe that the results underlie real differences in the lifestyles between residents of apartment buildings and detached dwellings (Note: anecdotal evidence of geographers supports this conclusion, although according to Dr. J. Simmons, Geography Department, University of Toronto, (pers. commun.), there is a paucity of documented observations], there is one potential source of error which could lead to a low estimate of the per capita waste generation rate. 4-4 We employed the Statistics Canada data for the average population per unit dwellings in the EAs and we have assumed that all of the inhabitants of the apartment units contributed refuse. We did not verify the assumption of 100°'o refuse "set out" by every apartment unit. In the case of the small apartments in the Town of Fergus and the City of North Bay, we checked the number of units occupied in each building. For the Borough of East York, we know (pers. commun., Dr. J. Simmons) that the vacancy rate of apartments (in Metro Toronto) is exceedingly low and therefore the residential population in the apartments may be accurately reflected by multiplying the number of units by the average population per unit, using Statistics Canada data for the appropriate EA. In our Study, the weight of refuse generated by the East York apartment buildings, that were EAs unto themselves, was the sum of: 1) - the quantity of refuse removed from the refuse containers for waste composition analyses and 2) - the weight of remaining refuse in the containers. The latter weight was reported by the hauler at the time of weigh-in and disposal of the apartment's refuse at the Bermondsey Transfer Station. It is possible, but unlikely, that significant errors in the weighing resulted in the low per capita generation rates calculated tor the two apartment EAs in the Borough of East York. The most likely source of error was, therefore, the assumption that refuse was contributed from every unit. If this was not true, then we have under estimated the per capita waste generation, (i.e., the total weight of refuse should have been divided by a smaller population of waste-disposing tenants). The composition and per capita generation rate attributed to apartment buildings may be influenced by two kinds of tenant population dynamics. First, tenant turn-over normally occurs at the end of every month, therefore the amount of waste generated by tenants coming and going will be higher than the normal waste generation rate. Second, the largest number of tenant changes occur at the end of the school year (May-June) and again at the end of August. These 4-5 are two periods when per capita generation rates in apartment buildings could be expected to exceed the normal yearly average. Waste Composition: Potential Sampling Biases The refuse generated in apartment buildings in the Town of Fergus and small apartment buildings (< 30 units) in the Borough of East York and City of North Bay was not compacted. Random samples were unbiasedly taken from accumulations of this household or "unit" refuse. In Section 2.1 we noted the lack of a Blue Box collection for apartment buildings in the Town of Fergus and the set-out of recyclable materials by some of the tenants of the small apartment buildings in the Borough of East York. In contrast however, the household refuse was compacted in the two "apartment EAs" in the Borough of East York. We think that the combination of refuse compacting and the lack of Blue Box programs for these buildings jointly contributed to a waste sampling bias at these locations. The difficulty in removing "random" samples from the compacted bins may be attributed to; 1) an overwhelming quantity of newsprint, co-mingled with other refuse [because there was no Blue Box (waste management alternative) program in these premises]; 2) wet refuse which was generally bagged in polyethylene supermarket shopping bags. The bags were lodged (compacted with other refuse) in ways which made it difficult to remove them without tearing. When bags were torn, the contents became distributed over the refuse in a bin, making quantitative retrieval of the spilled waste very difficult. We encountered many bags that were already torn, presumably a result of the compacting process. Thus, the 60 and 40 kg quantities of refuse that were taken for the waste composition analysis were predisposed to have a larger weight of newsprint and a lower quantity of waste contained in small polyethylene bags for a combination of reasons: 1) no alternative disposal for the newsprint was at hand for the 4-6 tenants; 2) it was easier to remove the newsprint from the compacted refuse; and 3) for detached dwellings, the weight of Blue Box materials was not included as part of refuse weight guideline of 100 kg that we collected at the curb for the waste composition study. The last factor (3) is critical and points out a weakness in the methodology. We recommend the following procedural change in order to get around the sampling bias. The suggested procedure relates the weight of waste to be sampled with a component in the tenant's household refuse. The component must meet one criterion: it must only be collected by "regular garbage" service, with no options for diversion (i.e.. Blue Box). At the present time, we suggest that the food scrap component of household refuse makes the best "normalization" basis or guideline for this kind of sample collection. We will assume from experience that food waste represents about 27% of the household waste and it always is disposed of in the "regular garbage". For the time being we will also assume that backyard composting is not an option practised extensively by residents in apartment buildings. We can still apply the 60 / 40 ratio to determine the relative quantities of waste to sample on days one and two, respectively. On day one, we would randomly remove sufficient refuse from the compacted waste so that the sample contained a minimum of 27% x 60, or approximately 16 kg of bagged refuse with food scraps, irrespective of the quantity of newsprint (and all other materials) that were collected during the random sampling. The same procedure could be used on day two, except that 27% x 40, or 1 1 kg of bagged refuse with food scraps could have been collected as the guideline for the sample size. In this way, the two samples would have been "normalized" with respect to the general low percentage of newsprint that was found in residential "regular garbage" wherever municipal Blue Box programs were in place. Of course the weight of newsprint (and all other materials) would 4-7 be recorded as usual, but the distortion of the percent composition results would be minimized. This point is considered further in Section 4.5. 4.5 Percent Composition: A Useful or Confusing Concept? Is "percent composition" a useful or a confusing concept? The report by Brickner (ref. 7) illustrates the major issue raised by the question, that is: the quantitative "illusion" created by manipulating absolute quantities of per capita generated wastes in relative terms of a percentage of an arbitrarily defined, "total" waste stream. In Table 2 of ref. 7, there are four quantities (total weights) of materials in the waste stream. Brickner shows that while the weight of a component does not change, its "percent" contribution to the total waste stream may be made to change, depending on the NUMBER of categories of components in the waste stream. The lesson from this is that waste composition data, presented as "percentage" of the total waste stream are not readily comparable if the same components are not present in the sets of data under comparison. One may attempt to adjust waste composition data by eliminating or combining categories of materials. However, if certain materials are presented in combination at the outset, e.g., a single category for both food & yard wastes, useful manipulations are precluded. The conversion of finite quantities of a given waste to a percentage basis, subjects the particular material to a mathematical relationship of "interconnectedness" which does not exist in terms of the generation of the waste. The sizing of waste management facilities (e.g., materials recovery facilities for recyclables, centralized or backyard composting facilities, etc.) is based on the best estimates of quantities of certain waste streams that are generated in a municipality. The graphic, frequently pie-shaped depiction of waste composition data (see references cited for some of the data in Tables 1 & 2), is visually appealing but does not convey the important information that planners of waste management facilities need to know. An example of the 4-8 distortion that can result from using percentage calculations, without providing quantitative, per capita generation rates of the individual components, is illustrated in the handling of yard waste data (see also Tables 1 & 2 in Brickner; ref. 7). A temporal component must be included as well. Yard waste production and leaf fall are seasonal events in Ontario. In some municipalities, a finite and sometimes large quantity of yard waste can be collected during spring and early summer (in some wet years; and in areas where there is no lawn and garden watering prohibition). Likewise, there is an annual leaf drop and collection in the fall in areas of municipalities where there are mature trees (not in new sub-divisions or on the grounds of many apartment complexes). Approximately 1,100 tonnes of leaves were collected by the Borough of East York, which works out to an average of 0.01 kg of leaves cap day--or 0.02 lbs/person, day. For municipal waste management purposes, the amortization of the tonnage of leaves and yard waste over the entire year, in order to calculate a daily per capita generation rate is very misleading. Leaves and yard waste are not generated by residents on this kind of basis. Likewise, it is equally misleading to record leaves and yard wastes as some annual percentage of an overall waste stream. A hypothetical centralized composting facility that was sized for a daily feed rate of leaves would be grossly undersized. In fact, the entire annual tonnage of leaves may be expected to arnve over a period of approximately 3-4 weeks. The latter arrival rate of leaves will be an important factor in formulating alternative waste management plans for their disposal. A similar argument may be made with respect to the seasonal generation of yard wastes. In summary, residential waste generation is the result of human activities; the "necessities-and some luxuries-of life". The "residues" that remain after a single day of living can be categorized and quantified. Essential waste management practices--current and planned--require quantitative information 4-9 about the specific types of residues wfiose production is properly documented over "real" generation periods, i.e., day, week or month. Percentage composition adds nothing useful to this basic quantitative information; rather, it is a mathematical manipulation of the data that ultimately requires an explanation. Waste composition data presented in a percentage format are only useful when the physical quantity, e.g., per capita generation rate, tonnages etc., of at least one component of the waste stream is also indicated. 4.6 The Blue Box: A Waste Management Option That Presents Problems In Waste Composition Data Handling The presence of the Blue Box "option" for setting out certain recyclable portions of residentially generated refuse at the curb has presented some significant problems for this study in two areas: 1) the general calculation of per capita generation rates for sectors of municipal populations which have a Blue Box program; 2) the estimation of the efficiency of Blue Box programs to "capture" those recyclables that are part of a municipal program and 3) the general residential waste sampling problems encountered in apartment buildings (discussed above in Section 4.3). As noted in Section 2.2.4.2, a number of municipal recycling coordinators were interviewed in order to determine a reasonable estimate of the frequency with which residents of detached dwellings put out their Blue Boxes. While many sources of variations in frequency were noted, an overall impression was that a bi-weekly set-out frequency was not unreasonable as an average estimate. Given this assumption, how were the weights of the Blue Box materials to be calculated into the estimated average per capita generation rates and waste composition? We have reasoned that a conservative estimate is preferred and have therefore divided the weights of the Blue Box items by 2. This calculation attempts to account for the randomness of Blue Box set-out by any individual and tries to provide an allowance for an "error factor", necessitated by the small sample of residents. That is, the Study Team typically collected bagged refuse 4-10 from 7-10 dwellings with Blue Boxes coming from a varied proportion of these dwellings. If our sample population were on the order of 100 or more dwellings, then, given an average bi-weekly set-out frequency, one would anticipate that approximately 50% of the dwellings would have placed there Blue Boxes at the curb each week. Therefore the weekly quantity of Blue Box materials, set out by 50°o of the population, would be a reasonable estimate of the weekly generation rate by the entire 100 or more dwellings. In the case of our small samples, we felt it was better to err on the low, or conservative side, and divide the weight by two. 4.7 Random Sampling--When To Exclude Large Objects From the Sample CoHection The statistical concept of "optimum allocation in cluster analysis" is relevant to the practical problem which field crews face in a sampling program like ours. For example, an old oil burner unit was set out at curbside, along with bagged waste. The question arose as to whether to include this item as part of our 100 kg sample or whether to record the weight of this item and treat it separately, like yard waste. The answer is based on empirical experience with respect to the standard deviation of the expected average weight (or percent composition) of the metal fraction in the residential waste stream. We know from literature reports that metal is a relatively minor component in household garbage; the average weight of metal would also have an associated standard deviation. Discarded oil burners are not a commonly encountered component in residential curbside waste and its weight does not fall within the standard deviation of the average weights of metal that have been historically encountered. Because we are only collecting 100 kg quantities (approximately) of curbside waste, inclusion of the oil burner weight would have the secondary effect of reducing the relative (proportional) weight of other components that we would 4-11 collect to achieve the 100 kg total. (NOTE: this is similar to the problem encountered with large quantities of newsprint in the apartment building EAs in the Borough of East York where there are no Blue Box programs and also relates to the discussion of yard wastes.) Calculation of the percent composition for this sample would reveal a skew toward lower than average values for items normally encountered at a higher percent in the residential waste stream. The optimal allocation for sample weights within clusters (ref. 19) is as follows: ni = Op = . . . = Hi. hH N2S2 N,^Sk Where n|^ = sample weight of waste component (cluster) S|^ = expected population standard deviation ''k = total weight of waste component available for sampling (cluster) The inclusion of a large oil burner causes the fraction for miscellaneous metal to upset the optimal allocation function. The only solutions to this problem are to increase the sum of [N.|...Nj^] (i.e. total sample weight), or to omit the large item, a priori , from the sample. 4.8 Detemiininq the Number of Samples to Collect 4.8.1 The Original Klee & Carruth (1970) Working Definition of "Organics": Perpetuation of Half the Story Can be Misleading For the record, it is important to note that certain details in the important work of Klee & Carruth (ref. 25) came to light in the later report of Woodyard & Klee (ref. 48). The latter paper came to our attention after our Study was well underway and shows a graph depicting the range of numbers of 200 - 300 lb. (90-1 36 kg.) samples that must be analyzed with respect to the relative 4-12 composition of particular constituents in the waste stream. Graphs of these relationships have appeared in the published literature (ref. 47, Figure 1-6; Figure 1 herein) and in an unpublished manuscript, courtesy of Mr. A. Geswein, U.S.E.P.A. (pers. commun.). More important is the terminology that was employed by Woodyard and Klee (ref. 48) in the classification of the components in the waste stream. The following five categories were used: organics (wet garbage, yard waste, mixed paper, plastic and rubber); metal (ferrous, aluminum and/or other nonferrous); glass (mixed or colour sorted); newsprint corrugated Of interest Is the wide variety of items under the category of "organics". While Klee and coworkers were chemically correct in their assignments to this category, the present "conventions" generally separate these items into individual categories (perhaps with the exclusion of wet garbage and yard wastes which are frequently combined; see Table 1, herein). By combining as many materials as they did under the heading of "organics" the relative weight of this fraction of the waste stream was greatly increased, vis-à-vis a conservative definition that restricts "organics" to just kitchen or food wastes. The implications for the original Woodyard & Klee category is that fewer 200 - 300 lb. (90-1 36 kg.) samples were needed in order to achieve a precision of ± 10%, than presently would be needed for an "organic" category with only food wastes in it, as in our Study. The broader definition of organics used by Klee and coworkers would have application if waste composition information was to be evaluated with respect to the incineration of waste streams. At the outset of the Study, we were unaware of the Woodyard and Klee paper and assumed-incorrectly-that the term organics, shown on the graphs noted 4-13 above was restricted to the more conventional usage of present day. Hence, our curb-side sampling plan called for 9 - 10 samples of 90 - 136 kg each in order to give a precision with respect to the organic fraction (by our definition) of ± 1 0% . Estimated Percent Composition: Kitchen Waste The number of samples taken in the study for the purposes of estimating percent composition of household waste was based on the results reported by Klee & Carruth (ref. 25). It is possible, however, to determine the number of samples required to estimate the percent composition of waste within a stated confidence level for the population under study. These calculations are carried out in exactly the same manner as the calculations to estimate the required sample size for the estimation of per capita generation rate (see section 4.8.2 below). Using the Borough of East York as an example, the following calculation can be made to determine the number of EAs that must be sampled to achieve the desired estimate of the percent composition of kitchen waste. In this case, percent composition will be estimated at a precision of ± 15%, with a 90% probability (confidence level). The following statistical relationships apply: ,2 n = (ts/d)' where: n = number of required samples t = t-value at the required confidence level, with appropriate degrees of freedom s = estimation of the population standard deviation d = precision requirement for the estimate of the population parameter 4-14 For example in East York the following calculation can be nnade: X = 24.0% (% food waste) (unweighted mean) s = 5.194 (unweighted standard deviation) alpha = 0.1 (for 90% confidence level) alpha/2 = 0.05 (two-tail test of confidence) degrees of freedom =(n-1) = 6 t-value = 1.943 n = ((1.943 X 5.194) / (24.4 x 0.1))^ n = 17.7 The t-value at n = 18, (t = 1.740. d.f. = 17), is less than n = 7 (t = 1.943), therefore, a better approximation of the required sample size can be calculated. By reiteration of the above steps for n = 1 8, and n = 1 4, the new approximation of the required sample size is n = 14.7. A final calculation finds: n =15 t = 1.761 d.f. = 14 n = ((1.761 X 5.194) ! (24.0 x 0.1))^ n = 14.5 confirming the approximation. In the case of the Borough of East York, 8 additional EAs would be required for sampling to achieve the accuracy desired for the food waste component. These EAs could be selected randomly from the list of all possible EAs, or they could be apportioned over all the matrix cells. In the Town of Fergus, the number of EAs required for sampling to achieve the stated accuracy is only 5 (calculations not shown). This indicates that the number of samples actually taken (6) was more than enough to achieve an estimate at the stated accuracy. No calculations were attempted for the City of North Bay due to the limited nature of the data. 4-15 4.8.2 Determining the Appropriate Numbei of EAs to Sample For the Accuracy of Percentage Waste Generation Rates Required The following points may be noted about the method: 1. Each EA selected for study was chosen at random by Décima Research, based on Statistics Canada information, as described in Section 2.2.1. In the case of the Borough of East York, if the EA turned out to have too small a population for us to sample. Décima rejected the EA and randomly chose another. If the EA turned out to present sampling problems because the dwellings were mostly located over store-fronts, we reported this to Décima and they randomly chose a replacement. As noted earlier in the report, waste generated in apartment units over stores was co-mingled with waste from the stores. These locations are not easily included in a residential waste sampling program. 2. In the Borough of East York, where there was such a large number of EAs in each income dwelling matrix cell, it would have been desirable to sample more than one EA per cell--time, manpower and budget permitting. Using the standard deviation of the average per capita generation rates computed for all 7 EAs, we can calculate the number of EAs that we may theoretically wish to sample in the Borough of East York if we wanted to obtain an accuracy of ± 10% with a 90% confidence level for the estimate of the average per capita generation rate. 4-16 The following relationships apply: n = (ts/d)^ where: n = number of required sannples t = t-value at required confidence level, with appropriate degrees of freedom s = estimate of the population standard deviation d = precision requirement for estimate of population parameter From our sample of 7 EAs, the following results were obtained: X = 1.039 (kg/cap/day) (unweighted sample mean) s = 0.188 (unweighted standard deviation) alpha = 0.1 (for 90% confidence level) alpha/2 = 0.05 (two-tail test of confidence) degrees of freedom =(n-1) = 6 t-value = 1.943 n = ((1.943 X 0.188) / (1.03 x 0.1))^ n = 12.6 The t-value at n = 13 (t = 1.782; d.f. = 12) is much less than at n = 7 (t = 1.943), therefore a better approximation of the required sample size can be calculated. By reiteration of the above steps for n = 13, the new approximation of the required sample size is n = 1 1 . A final calculation finds: n = 11 t = 1.812 d.f. = 10 n = ((1.812 X 0.188) / (1.03 x 0.1))^ n = 10.9 confirming the approximation. 4-17 In the Borough of East York, only 3 additional EAs would be required to achieve the accuracy sought. These EAs could be randomly selected from the list of ail possible EAs, or they could be selected from the matrix cells with the largest number of EAs. In the Town of Fergus, the number of EAs required for sampling to achieve the stated accuracy is 17 (calculations not shown). This large number poses a problem as there are not 17 EAs in Fergus. One suggestion would be to resample EAs at regular intervals until the required number of EAs have been sampled. No calculations were attempted for North Bay due to the limited nature of the data. 4.9 White Goods: General Comments On Generation Rates Reported Generation rates for both white goods and non-metal bulk items varies substantially from community to community and from year to year. This can be attributed to a variety of reasons, several of which were identified in our discussions with the community officials. Notable causes for differences are: 1. Type of collection service. Some communities collect white goods and bulk items year round, while other communities have only a spring/fall bulk collection. 2. Commitment to recycling. Communities promoting recycling of white goods for scrap metal (e.g. Toronto) reported increases in tonnages collected as the recycling program became more established. 3. Definition of a "bulky" item requiring special collection. Depending on the municipal waste collection policy, some items that are treated as bulk or special pick-up items in one community may be collected with regular curbside waste in communities that have a "take all" collection policy. 4-18 SECTION 5 CONCLUSIONS AND RECOMMENDATIONS 5.0 CONCLUSIONS AND RECOMMENDATIONS 5.1 General The Study methodology may be used by individual municipalities wishing to assess their own residential waste streams. It may be helpful for a municipality to retain professional expertise to assist in the assessment of the Statistics Canada information on income, dwelling type and any other socio-economic parameters that the municipality has the time and budget to incorporate into their residential waste sampling program. The actual collection and sorting of residential waste can be earned out by municipal employees who have received the proper instruction on waste classification and other field techniques. 5.2 Conclusions The results of the residential waste study presented herein lead to the following conclusions. 1) Municipalities in Ontario are implementing a number of waste diversion options for residents -- notably, Blue Box and backyard composting -- as the waste management strategies of municipalities continue to change. As the number of waste diversion options increase, the chances of obtaining an accurate baseline of waste generation data decreases. Where there was formerly a single waste stream coming from residences on a predictable and scheduled basis, now there may be two or more curbside waste streams, and possibly a another stream directed to a backyard composter. Therefore, there is more potential for error in waste composition studies conducted in municipalities that are aggressively pursuing waste diversion programs (e.g. Fergus and East York) than in those that have yet to implement such programs -- and where there is still a single residential waste stream. 5-1 2) Given an understanding of the reality of residential waste stream partitioning noted above, the residential waste assessment procedures for detached dwellings included an estimated allocation for Blue Box materials. Waste assessment of residential populations residing in multi-unit dwellings (apartments) presented additional challenges in data collection. Per capita waste generation rates were obtained for both residential groups; however, a need for improvement in sampling procedures was identified for large apartment buildings (East York) where refuse was compacted. 3) The per capita waste generation rates (excluding yard wastes and bulky items) for the three municipalities appeared to vary with population: Fergus 0.80 kg capita day; North Bay 0.93 kg capita day; East York 0.99 kg capita day. However, municipal population is probably only a superficial correlate and not causally related to the waste generation process. For example, the weight (kg) of the newspapers collected in East York, versus Fergus, may partially explain the higher per capita generation rate (kg person day) in East York (Table 14). Some of the difference may also be attributed to seasonal factors. 4) The method used in the Study has revealed apparent differences in the per capita waste generation rates within income groups. More waste (excluding yard waste and bulky waste) appears to be generated by residents of detached dwellings than by apartment dwellers (Table 22). However, no easily discernable pattern could be detected in the per capita generation rates between different income groups. More detailed sampling in each municipality would be needed to determine any potential income effects on waste generation characteristics. 5) It is interesting to note that there is very little difference in average per capita generation rates of kitchen waste for Fergus, North Bay and East York. The respective values are; 0.23, 0.24 and 0.25 kg capita day (Table 22). When the kitchen waste fractions were computed as a percent of the total 5-2 composition of the residential waste stream, Fergus showed a higher percentage than East York and North Bay: Fergus 28.8 % versus, East York 25.5 % and North Bay 26.0 %. Again, larger quantities of other components in the East York and North Bay residential waste streams (e.g. newspapers) may explain the lower percentage (or relative proportion) of kitchen waste in the refuse. 6) Reliance on "waste composition percent" as the sole means of characterizing waste can be misleading and create more questions than are actually answered. The per capita generation rates of the total waste stream and its components are more important for planners of municipal waste management programs. 7) The study demonstrates a cost effective residential waste assessment method that uses readily available equipment and that can be implemented by municipal staff. 5.3 RECOMMENDATIONS Municipalities conducting waste composition study might consider the following recommendations when designing the sampling protocol and implementing the study methodology. 1) For sampling and sorting convenience, municipalities may choose to conduct the waste composition studies in late spring or mid fall when refuse odours are less intense and maggots are less frequently encountered. According to Vesilind & Rimer (ref. 47), the average residential waste composition does not vary by more than + 10% over three quarters of the year. Therefore, aesthetics of the working conditions can be taken into account without risk of obtaining skewed data. The inclusion of yard waste in overall residential waste composition percent profiles should be avoided so that baseline composition 5-3 percentages are not misrepresented. 2) Municipalities may choose to set up independent collection systems to study the seasonal generation of yard waste and leaves. This would require a coordinated effort between garbage collection personnel, private horticultural firms and other agencies generating and collecting these waste streams. 3) In order to avoid the sampling problems that we encountered with the large apartment buildings in East York, where apparent sampling biases were difficult to avoid, arrangements could be made, for example, with 30 units within the building to participate in a refuse study. This would give a more accurate appraisal of the waste composition in these large apartment buildings. As a check, the method described herein for obtaining the per capita generation rate for the entire building could then be compared with the per capita generation rate for the 30 units. 4) Municipalities in Ontario should follow the waste composition procedure in conducting their own waste composition analysis, for reasons of consistent data generation using a cost effective approach. Periodically, municipalities should conduct additional waste composition studies to monitor trends in residential waste management and the effectiveness of waste management programs. 5-4 ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS There were many people who contributed to this research project and they are acknowledged, hopefully without omission. Town of Fergus: The Study crew of Bruno D'Addarlo, Cila Dadd, Jasmine Essue, Don Tooley and Andrea O'Malley were committed to the task of breaking new ground as the Study unfolded, working the bugs out of the Study methods and labouring under environmental conditions and logistical distances that were trying. They performed admirably. Mr. George Woods, Clerk-Treasurer, Town of Fergus, and Mr. Don Taylor (Wellington Recycling Group) gave their support to our study in the Town of Fergus. Mr. Adolph Plein (Plein Disposal) and Mr. Peter Armer (McLellan Disposal) were patient and went out of their way to accommodate the Study team's presence in the Town of Fergus. Their cooperation was greatly appreciated. The staff in the Engineering Department, City of Guelph, particularly, Messrs. Dan Hoornweg and John Bull, smoothly arranged for the landfill site to be our base of operations. The staff at the landfill site were ready with assistance and witty rejoinders, making the task a bit lighter. Mr. Robert Ferguson, Commissioner of Works, Metro Toronto, gave permission to use the laboratory in the former Ontaho Centre for Resource Recovery (OCRR) for the moisture analyses. Mr. Brad Guglietti, Waste Management Branch, MOE, arranged for the loan of a Sartorious balance for this work. Borough of East York: The transition of the year from fall to winter saw three new faces; the Study team was; Jasmine Essue (from Fergus), Rob Flindall, Gord McLaren and Cria Pettingill. They were steadfast and dedicated to fine tuning the procedures that were initiated by the Fergus crew. The friendly cooperation of the East York Works Department, in particular: Messrs. Paul Cockburn, Jeff Walker, Elliot Hill, AI Karns and Ms. Kathy Killinger, facilitated the curbside collection of residential and school wastes. Mr. Robert Ferguson, Commissioner of Works, Metro Toronto, gave us permission to sort the East York refuse on the tipping floor of the Commissioners Street Incinerator and to continue using the OCRR for the moisture analyses. A & M Disposal and Industrial Disposal provided important refuse collection services in this phase of the Study. City of North Bay: Rob Flindall, Gord MacLaren and Dean Wilde (City employee) braved the elements to continue the refuse collecting and sorting in this last phase of the residential Study. Friendly cooperation was demonstrated by the City of North Bay Engineering Department, in particular, Mr. John Simmonds. The City provided vehicles, the sorting tent and the propane heaters. In addition to those noted above tor the three municipalities, we gratefully acknowledge support and cooperation provided by Messrs. Neal Ahlberg, REFERENCES Brendan Killackey and Dan lonescu, Waste Management Branch, Ministry of the Environment. 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Modern Elementary Statistics . 6th Edition. Prentice- Hall, Englewood Cliffs, N.J. xii + 561 pp. 20. Geswein, A. Excerpt from Untitled Document containing "Table 5a1-1. Determination of the Number of Solid Waste Samples required". (Received from Mr. A. Geswein (Solid Waste Branch, EPA) in October, 1988). 21. GIRDUSGRAIGE. 1988. Le programme de collecte selective a Ville La Salle: composition des déchets, potentiel de resources secondaires et taux de recuperation. L'Université du Quebec a Montreal, xii + 69 pp. 22. Green Cone Inc. (1989?). Synthesis of studies conducted by Metro Works Department (Toronto). City of Barrie. City of Mississauga. Durham Region and Ontario Ministry of the Environment. 23. Kashmanian, R.M. 1989. Promoting source reduction and recvclability in the market place: A study of consumer and industry response to promotion of source reduced, recycled and recyclable products and packaging. U.S. Environmental Protection Agency contract No. 68-02-4283. 68 pp + appendices. 24. Klee, A. J. 1980. Design & Management for Resource Recovery. Vol. 3. Quantitative Decision-Making. Ann Arbor Science Publishers, Inc.The Butterworth Group, Ann Arbor, Ml. xii + 153 pp. 25. Klee, A. J. & D. Carruth. 1970. "Sample Weights in Solid Waste Composition Studies". Jour. Sanitary Engineer. Division: Proc. Amer. Soc. Civil Eng. pgs. 945-54. 26. Lohani, B.N. & S.M. Ko. 1988. "Optimal sampling of domestic solid waste". Journal of Environmental Engineering . 114(6): 1479-1483. 27. Matrix Management Group. 1987. 1986 Washington State Recycling Survey. Washington State Departnnent of Ecology. Solid and Hazardous Waste Program. 37 pp. + appendix. 28. McCamic, F. W. (for Ferrand and Scheinberg Associates). 1985. Waste Composition Studies: Literature Review and Protocol. 68 pp. + notes. Massachusetts Department of Environmental Management. Bureau of Solid Waste Disposal. Publication: #14621 -88-50-1 0-86-C.R. 29. OMMRI 1990. OMMRI - The New Challenge (fold-out brochure). 30. Ontario Waste Management Advisory Board. 1980. Guidelines for Recovering Residential Waste Materials through Source Separation. Ontario Ministry of the Environment. 45 pp. 31. Perks, G. 1988. Waste Less Now. Final Report. Pollution Probe Foundation, Toronto, Ontario. 34 pp. 32. Peter Middleton & Associates Limited 1975. Composition and guantitv: a critical evaluation of existing data. A Municipal Solid Waste Management Study by the Pollution Probe Foundation 86 pp. 33. Rathje, W. L. 1979. "Modern Material Culture Studies". In: (M. Schiffer, éd.). Advances in Archaeological Method & Theory. 2: 1-37. Academic Press, New York. 34. Rathje, W.L. & B. Thompson 1981. The Milwaukee Garbage Project. The Solid Waste Council of the Paper Industry. 35. Rathie, W. L, D. C. Wilson & W. W. Hughes. 1988. The Phoenix Recycling Project. A Characterization of Recyclable Materials in Residential Solid Wastes: Initial Results (Executive Summary) 16 pp + appendix. 36. Rathje, W.L., DC. Wilson, W.W. Hughes and T. Jones, 1989. The Phoenix recyclables report. Characterization of recyclable materials in residential solid wastes The City of Phoenix, Arizona, Department of Public Works. v+ 178 pp. 37. Rathje, W.L. 1989. "Rubbish!" The Atlantic Monthly . December pp 1-10. 38. Recycling Advisory Committee. 1989. Discussion paper. A Recvclino Strategy for Ontario. 33 pp + appendix. 39. RIS. 1987. Ontario Recvcler's Training Program. Participants Kit. (Figure entitled: Estimated Waste Composition for Ontario Municipalities). 40. ses Engineers. (Undated). Municipal Solid Waste Survey Protocol. Excerpt (28 pages) from Municipal Solid Waste Survey Protocol, Section 7, U. S. EPA Contract No. 68-03-2486. Ill 41. Sridhar, M. K. C, A. O. Bammeke & M. Ademola Onishakin. 1985. "A Study on the Characteristics of Refuse in Ibadan, Nigeria". Waste Management & Research 3: 191-201. 42. SWEAP. 1990. "Your Guide to SWEAP" (Brochure) 16pp. January. Metropolitan Works Department, Toronto, Ont. 43. Tchobanoglous, G., H. Theisen & R. Eliassen. 1977. Solid Wastes:Enqineering Principles and Management issues. McGraw-Hill Book Company. New York, xv + 621 pp. 44. Trans Ontario Plastics Recovery Inc. 1989. Barrhaven Demonstration Project: Collection of rigid plastics containers in the Blue Box. ii + 22 pp. 45. Trinklein, B. J. (undated) "An Applied Statistical Approach to Refuse Sampling". (Untitled document, pgs. 365-72; Note: this report from the Mitre Institute, Bedford, Mass., has the following retrieval code in the Washington Library, McLean, VA.: WP 81 W00156). 46. U. S. Environmental Protection Agency. 1988. The Solid Waste Dilemma: An Agenda for Action. Draft Report of the Municipal Solid Waste Task Force. Office of Solid Waste, lii + 69 pp. 47. Vesilind, P. A. & A.E. Rimer. 1981. Unit Operations in Resource Recovery Engineering. Prentice-Hall, Inc., Englewood Cliffs, NJ. x+ 452 pp. 48. Woodyard, J. P. & A.J. Klee. 1978. "Solid waste characterization for resource recovery design". In Proceed. Sixth Mineral Waste Symp., U.S. Bureau of Mines IIT Research Institute. Chicago, III. May 2-3, 1978. pg 272-279. 49. World Commission on Environment and Development. 1987. Our Common Future. Oxford University Press, Oxford & New York. xv + 400 pp. (Brundtland Commission). 50. Personal communication. Dr. Fred Edgecombe. Environment and Plastics Institute of Canada (EPIC). 1262 Don Mills Rd. ,suite 104 ,Dons Mills Ontario (M3B 2W7). IV APPENDIX A TOWN OF FERGUS APPENDIX AI CALCULATION OF PER CAPITA WASTE GENERATION RATES FOR STUDY EAs APPENDIX A2 WASTE COMPOSITION DATA r-- U (0 01 M o. o 10 -- o. 0) u «A u -M Pog LU < O r* LU hOO LU O >- < O O cû LUI (- wo± m LU m< «en «J o "O a,4J a. « « « u u (J u e o> Û. CD «-^ »-- ^ 0) 1- o» u 0) ^ as »«-- 01 o; 1/1 3 -o i^ VO ID C\J CVI t-H CNJ t-H «-H ID ir> V LO o '^ 00 kT) m vo iT) <T> <*1 ^ O o m ^D ro f^ fo ro ro cva o» ^ O ^ en -a- a> ro vo CM ^ r^ CO o 00 1--I 1--t <--t O - - - - o o o o r-H C\J o o r~. PO m n 00 o> ---> 00 00 CM .-I (^ CT< m o ^^ f-H ---I CM ^H »-l CM *o --- 00 ^-* CO VD ro PO o CM o «T OO ^H m CM o> m CM CM 00 f*1 1-1 en V CO o 00 FIGURE 15: BAR GRAPH COMPARING THE PERCENTAGE FOOD WASTE GENERATED IN THE EAS IN THE CITY OF NORTH BAY. UJ _Jmo en UJ LxJI- Q- ^o oP <g20 5 10 MEDIUM INCOME i 104 (1) 1 113 (13) 1 -- Consecutive weeks in study FIGURE 14: BAR GRAPH COMPARING IHL PlRCLNIAGl I GOD WASTE GENERATED IN THE EAS IN IHE TOWN Ol FERGUS. LJ _J CDO (/) LjJ Ld h- q: (/) a. ^o -r 5^20 + ^ 104 HIGH INCOME MEDIUM INCOME LOW INCOME 3.3 Christmas Collection The residential refuse from a middle income detached dwelling from the Borough of East York (EA 90-117) was sampled during Christmas week. The data are shown in Appendix C. As Blue Boxes were not set out on the day of the Christmas collection, the quantities of these materials, generated along with the other refuse, are not known. On a per capita basis the amount of food wastes and boxboard was greater during this period than during the period of, 28-30 November, when the EA was sampled as part of the Borough of East York baseline study. When Blue Box materials are removed from the percent waste composition calculations of the November data for the same EA, the Standard Errors tor the November and Chnstmas food waste data come close to overlapping but in fact, do not. 3.4 Schools in East York: Per Capita Generation Rates and Waste Composition Table 15 compares the per capita generation rates of 4 primary schools, 2 junior high schools and a single senior high school in East York. Waste composition data are given in Appendix C2. Table 15 shows that food waste ranges from 19.6% to 44.2%, with an average of 32.9%. Waste paper (total of all categories) was the greatest fraction of the waste stream and ranged from 41.2% to 64.8% of total waste, with an average of 51%. 3.5 Moisture Content Table 16 shows the moisture content of combustible materials in the residential waste from both the Borough of East York and the Town of Fergus. 3-5 FIGURE 16: BAR GRAPH COMPARING THE PERCENTAGE FOOD WASTE GENERATED IN THE EAS IN THE BOROUGH OF EAST YORK. LxJ _l 99o (/) UJ UJ I- ^o oP 5^20 + ^ 10 + HIGH INCOME MEDIUM INCOME LOW INCOME 1 603 (1) 117 (6) 1 117 (9) 055 (2) 1 213 (3) i 168 (5) i 303 (*) i- 005 (7) ENUMERATION AREAS 1 -- Christmas Collection 2 -- Consecutive weeks in study COo<m CO l-GC OLU S _i D DD LU D§ CO < I- LU LL CO o| CO^ z< ^UjUJ OH^ Z20 t= LU ce ^ ce UJ UJ<> ZluO OCCUJ OQ.CC Ol _l CO< »- CO CO CO in IT) 00 CM CVJ CVJ 00 ^ CM 0<--"0«-Hir>CMOi--iCOOtOO"--^OOCMCOO^OOvOOOOOOOCMur)0^^ 0«-"VO O^ CT»OCM 00 CMOCM OCOi--ICMO^COCM i--lUO CMCM 00 CM»--ir^cvj .-ir-»oo«--<vc> co CM ^ 00 00 1--t ^ CM CVJ « - - o>---0»-<r^cMor^^o»OC»'--'000«-<r«-oocootoooooCTiioocvi O CMV VOCM inO^VO"-^ Vi--«^CO VOOO<--'COOCM coif) t-H r-~ «--I r~~CM iOCT)CMV>--< CO CM a^ 10 ir> 10 ---I <-- I CO .-H «a- - O ' O r-i tyi CO COlOCOOvOi--lOOOCOCMOOiD CT^OOOm^CMOCO oovor^v o«" motovoco coocm oiOf--<oo»--!---i com ^--H o ^ CTi«-- I vovDovr^ cm vo 10 «3- r^ «3- ^ CM CM Oir>OCMCOCT>OOOOOOr^OOlOCOvOOOr^OOOOOvDOlOOO O 10 CMCoO"-H«-«voocM o«--' - mor^ cmco»--ivoocm»--» coio CT> CM ^--- t .--«VO<--I CMCO»--I COCTi CM^HV CO lO»-» m CM o»oo »--ioo>--' CO V t-H CM CO 00 OlO^T^^^CMO«T^00OO»-iO^HO^^i--'OOCMOCT^OOOO CT» ^VCM r»»CM CMO'HVOr». V^HCMCM IDCMi--tCOlOCO CO f^ a»v^ v»-Hiov^ CO 00 ^H CM CM ^ ^ .-< o «a- ^ CM CM o 10 If) CM IT) 00 00 « 'Oovoo)r-~oocooooco^oo^oooooo^ir>or^ iiOOvO r^oio 00 if)o<T> a)CM«-Hir)0«--'--- ^^ CM--I VOCM rHVO 0>--<V ---IV O 0)0 CM 00 CM CM CO .-H IT) 3 E 3 1/1 Ol- EE3 E-i-<U ---E<-- 33 -f--»-»*- 3«/)C CSr- C-r-'l-Ei-- Ol -.-0)10 <!)--- >iOEOO<0Q.C-O.CCO)O>>.^ i/ij-t-j.-O'-- i-^Q.o<o+->a)Ci->-- o E ui 3 3 E C J- 3 >. <u o -- J- XJ >-- x: I/) i- Ë 3 ^ O) Q. 1/1 (U 3 (/) 10 > -'- O -M <-- -O i-ioa)Oiaio^oot-<i»t-nj<oaio-'-£o-'-o <i:coaQaoo(_)(_>o(->>----i-JSZZ:szci.o.ioi/) 3 E ->- 3 +-> -<- C T3 o c i- (O c 4-> O -1- 00 I/O I-- E C E 3 Ol 3 -r- +J -r- C 01 X) 4-> C C .- 3 10 co u o c t- 3.6 Metal Analyses On Vacuum Cleaner Baa Contents: Town of Fergus and Borough of East York Tables 17 and 18 gives the metal analyses conducted on the contents of vacuum cleaner bags recovered from residential waste in the Town of Fergus and the Borough of East York. 3.7 BTU Values for Mixed Plastics and Disposable Diapers Table 19 gives BTU values for 3 kinds of mixed plastic packaging: rigid and flexible wrap as well as a new (unused) disposable diaper. These data supplement the BTU information from Vesilind & Rimer (ref. 47) and Edgecombe (pers. commun.) presented in Appendix E of this report. 3.8 Yard Wastes 3.8.1 Town of Fergus Yard waste was always collected when it was placed out with the other waste. It was weighed as a separate component of the waste stream. The raw data for yard waste are found in Appendix A2. As noted above, yard waste was not supposed to be placed at the curb for municipal collection in the Town of Fergus. 3.8.2 City of North Bay The North Bay waste analysis was conducted during the month of February, so very little yard waste was expected to be found. However, several bags of yard waste, weighing 23.5 kg, were found in sample 203 for EA 104. No other samples contained yard waste. 3-6 (xvc * STOnnc LMrrED e pnnw*r "OM tt^nv^ OOBE « STOPWe LMTtD EnfantenAfvm: ITT ma^snin K pdiTiMllr mJlpi* aiWHn^ (b) Fine PapB ' CPO I Ledficr (CI l*»awina / FV«r» (TJTr (San («Bmi <T)rHJUtM (b) L>wa aiMnt Conwran [OFoodC' DftUibX vC«ni (TtnwiuMi (b)9on0nr* C<rMricr> (OOrw PKOvng <4*hfTiuwn (IDBLUEKVITlMSIt) WENXT BASIS MtM AN } STWCWfV 0.UO 3.x» S.0OO aaoo am 0.0m aroo aToo aaw » TOTAL U.IM KK OO^orCNTS M/SCD Bv ( iaas« 1 1 e.200 0.r«« 1 1 2.300 O^K 1 1 2.WO 2.i*ikll 2.roo &^>»|| lOIOO t.St%|| I.ODO a7M» M 0-400 aT4«|| 2.100 CL4T«|| 0.0«t ao««ii 0.1DO 0.7*% 1 1 a400 ao0%ii 1.600 0.121» II asoo O.M« 1 1 aoM M.91%11 «a 100 a.»«ii Q.I44 au% 1 1 1.0U 4.40% 1 1 4.MO II aon II 3.91% 1 1 an» a.*t% 1 1 a«9D o.m 1 1 aooo a01% M 0.000 loanmii iKta TOTAL 4.ar*ii 2.01% II 2.33% II 2.23% 1 1 atM 0.09% 1 1 0.300 II aaf%ii %an (i.»%i| aaoo 1.3«%|| 0.100 ase% 1 1 o-Mo ol34%ii ao9t 0.09% 1 1 0.000 II II ao7% 11 aoTS II a3a%ii &.toa II ai«e 0.10% 11 0.01* -rwbll 0.390 l.«l%|| 0.900 a.M%|| 1.090 l.a«%M <I90 H 100.00% II IH.9I TOTAt 1.24% 1 1 1.000 6.TJ%|| 1100 Z4«% 1 1 2.200 4.I3%|1 fl.WO t.00%11 aooo II 0.23% II tL2S%|| II Q-^TT 0.30% II a300 II 0.OM II aiM aso%n aooo 0.00% n 0.130 4.23%|| %.«t 10.11% 3.43% 2.43% e.«5% O.M% ae3% 0.07% e.10% aïT% 0l93% 0.04% 0.13% an% 0.23% 0.04% ao9% ao«% O.M% 0.22% 037% aio% 0.00% 3.35% a.03% S.71% 0.02% iaae% aoo% aa0% a39% a 10% 3.34% 2.33% 13.U% II aao% II 3.11% II a400 0.400 a.«t«il a32a 0J7%|| aaoo as3%i| aaoo aot%ii a 103 II 0l3OO 0.300 3. OS* a4o% 0.30% 3.00% 10.000 1.400 7.Ï00 M 0.S00 , II Kll 10.000 R|| 1.137 OD.00%11 I04.M TOtAl. All II 13.13 II «11 II tea II »ll II a-H 11 »|| II I.T4 II »ll II IBS II »|| II 1.10 II II a.fT I O.IT II ooK t rrcmc LMriH) (b) Fine Pwv / CPOï Li (A WdM/ flute ( MUi a 11) lO'« <) ras-ieMilUc (61 LKM» I w"» CartÈintn («SMOrr* (H'XIUCM (-lOrcr Canttm*» (nn»» ())Fw>c>« (») Son Dnr* Car^mvi [b)FooilCoriwran (c)BM(C«a (I)r*am(N (4)NorKF«TOUiIl (t) Soft Drv* C«n(mn [«-as l>»Ori>C«eBiaa(ia 115)1 1 1» BLUE ac» (TCHS (() MMnpm (b)Lj»n/vvintBonn ( c) FoM Jw* / OVw So(*M («FoodCva (Di»Toy» - n)la ILMO 1 MWirr o' ra CfMremww QCVC ft srcH'lE LMfTCD « pnmtnv rrUtft* OmtKrrji (b) Fit» Pw" ' CyO ' L«Oo«f Sus <() Bmt (D reUiHe (ll}rnv-ielHit>e (b) Ugua ft wtn* ContMnan (O^MdCcniarari («SotCnr* OtiatMH»* OOmn-riiUtM (-) Or« CenoHMn (biSoADnni (dlMvnrun E eoi rrus 1 1 ) N*ntn (b)U«iBfW>n*aoita (c) Fao3 Jwi I CMw B< (4|FoMCara (l^lvra («I IDB< >0»» mia HEMAWSTAUtAfV PEBCEMT BASIS 3.SO0 0300 (b)Y«rtWWi tÊimn O r« EnwennvM QOfC STOWW LlMTtD (W Fin»^W« * OO < U (I) Or« CtfMran <nn>u (0OTW (l)Fw<at> (-) Son Dnr* (%) Fond Cariu«^n (4) Nw-fwraiA [4] e« (tiScnOnra (dJMMnrun i] Pwna f ScTfana aii%ii i.oûo Il 4.000 I 4-ae«it 4.900 Il Ï.400 I >.4S*1| «.flOO QCyC 1 TTtfV^ LIMFTtD meanaw STwcMno we)»<TBAStS MEAN AM) STAHMW ETVUnOJ* rr BASIS (ayncn-itniuit (b) Uojor t «nn* CjxAEirtn (c) FaM Canttiflcn Id] SorOir* ( I) I --><>»- (l narwttntH* {Il OTar Conaincri (OPIiH (»F«(fcu l«)$onOnr*C< (bjFoodCoMinwi <«A«I>MCV« [nNon^*i(U(t)B««Cva (i: 0»)A(nanan (b) Soft I (QMifWun IS)n>i«ca (I (blPVC (1) Orvna I f\MM ( RMr^ui f (10) T*>unn.Mrwmi««w (i«)li*«caiv(uw* (iQBLUi Bcn rToniiitM-wM J.MO 3. 300 2.400 4.200 2.300 z«oo S.TTH 2.51» 4.39* laoo» -*- TO»*L K.l« so CCM^OCNTt [xvco Bv I u.sr I ioo.acm TOI*L TOTAL a3<% 1.19% 10.04% aoo* (LO«» 3.»% ao9% 0.40% ft.M% e.46% 0.72% ao6% 0.7»% a(n% 0.46% --.0Î% a»4% e..at% -0&49 roTAt aae« a«% 0.00% 0.«4% I.M% 0.14% I.M% «.40% i.7a% t.4e% «.09% 0.04% a4A% aisT atoT aou OiMO 3.roo 0.700 awo aiBs 0.400 a4«% 0.13% au% II (kg) II 0>« H ioaoo%ii 104.» TOTa». I.l« II Q.ST H a.»4%i APPENDIX B CITY OF NORTH BAY APPENDIX B1 CALCULATION OF PER CAPITA WASTE GENERATION RATES FOR STUDY EAs APPENDIX B2 WASTE COMPOSITION DATA ocn ( STomE lwth) SwtC * Mrrtef . 20 1 im (d) WEcM / Rt lie / Wacd pi> ncrv-reUitM «ftSofOnr* (i)reMiH« OOnon-fcHUtM (OOViCTContMntn <OPttl« 00 fmn-raWTVU* ft>PVC (taOiyCdlBantnei II laroo 1 O0« t STC**** (.WfTtD MtSCCll>»C(X« iTCWf NOTE; *" - NO wnOMT fCCCnCD SwxMNUfMr lK-114 HEaN *r« STAMWV WEIGKT BASIS MEAN*M>ST«M>iPD FïBCENT- B»SIS [b) nn* Piper / Cn f LM9W (c) Maguinn I Rr<n (AWoM r Plulc r UaM {^)OCC (b) L<*xi i WITH Comna (0 Food C<nmrt «loiB () Son Onr* Cdnunn (b) Food Ccntairan (c) Bee Cn (I) rcwntfM ( qMOM ttvw c«r«M nuM m iiayifM APPENDIX C BOROUGH OF EAST YORK APPENDIX CI CALCULATION OF PER CAPITA WASTE GENERATION RATES FOR STUDY EAs Town: Town: EA: East York Schools APPENDIX C2 WASTE COMPOSITION DATA tlnirv at W» CftMerf^rt QC»ï - STC»»«£ L -< rTED TwnEA?TYOR< n-; til - IM TtuiOrt HrfTtMi 9 (b]FVii Papw I era I Ln (O Hagtsnei ' FVcn a (»a< {[)- (b) L>«jn 1 wine Corttwwl (tij ron-fetUtlM (-] OtMT Canwnan (b)FoodCcr<t*in(n (c) Smi Car* (0 '«wtn*!** (If) r«n-iikmilM («MroioiCwii (uOAimncar (b) SonDm ConaiTMri (OOtwPxkavnq ft>PVC (f) ua*d Blvid mu*« («Cmwi) Plane R»Wuunt (inBLUCBCB>rTEHS(i l4fBoACvia (i)<«n«a (OK«Om (ntvTOui EJWOflON* ME lOHT BASIS ICANATO STWAAn) PEBCtNT BASIS II 19-100 I II 1-600 I II *.«» I o.««ii a.400 1 Z4j%ii t8.r» I i.M«n 1.W0 I 2.l««|| 4M0 I Î.M1» 1 1 a'oo 1 l.&9«|| 19.000 i.r9»il ''« 13.««%M *"» 2.77*11 Ï.600 9.3S« 1 1 -«cn 1.35% II o.eoT I \M%\\ I.7U I 0.17% II aaae i 0.09% 1 1 I II am% 1 1 0.U» i.a«%ll S.OM iu««ll II a4so a.m% 1 1 o.*» («)Nar>-f<rToui{ijBceC«ra (1)'«UnâUe II o-rao I a.M%ii O.IS* i 0.09% II 0. 1 a 11% 11 0.31 9.T9%|| 9.x» II aou 0.97% 1 1 a.nt 0.0W O.9O0 a IK 90.99% 1 1 «9.*» a09%ll a*» I 0t3I%|l 0.396 i.n%ll 0.190 1 0.14% II a9i4 ejT%il ia«oo I r.91%11 >.mo I.«0%|1 <7At 1 9.49% II 9.<9t II 0.9'* I a«f%ii I a,«ST I as>% 1 ojm I &M%ii o.m I o.oT%ii aoo* I II a44T I aM%ii «.930 II M.400 I IT.9>% 11 tl.»90 I I9.9T% II 11 >.«ae I i.>«%ii 1.790 I 1.01% II II i.rao 1 i.M%ii 0.700 I a9t%ii II 9.900 I 1.97% II 1 II M I n 11099 I 9.09% IL O.«30 I 0.99% 1 ).-« 1 o.«9%ii am I ii.2t%ii aoK I aai% 1 1 i 1 1.100 I 0.97% II 0.H0 I a*«%ii " WCOr or «.UE aOl rTO«9 tMVOED «V 9 " I 197.11 I 100.00% 1 1 ' .99% I «.000 I 9.94% II l«-900 1900 I k|| «.400 .Î1%|| i900 I 3.1*»II S-ÏW .«%1| B.Ï00 I 4.65% II 9.900 .99%|l 1.7O0 I 1.»*ll l-«» tl I " 0.19% II 0.0*% 1 1M%II ft.900 I 0.06% 1 1 I 0.69% 1 1 0.«M I a04%|l I 9.M%II i.emit 2.TU II 2-OM 0.95% 1 0.30% 1 0.37% II 1.409 a02% 1 1 0.390 0.09% 1 ai9%ii a 19% 1 0.014 II 0.096 0.40% II 0999 »ll 99.91% II 57.931 9.31% II 9.900 I 4.99% I I 3.004 ao«% 1 1 0.090 0.07% II 9.91% 11 3.900 9.33% 1 1 1.066 0.040 I ao9% 11 ao99 aiM I a99%M asoD 0990 I a4l%1l 9.190 9.19% 11 9.400 0.94% II 0.490 3.00% 1 1 1.419 1.49% 1 II 0.796 a39«ii a900 s.63% 1 1 9.ee« ao5%ii acMo a9i%ii 0.900 2.09% 1 1 9.674 077% II 4.979 ao«%il 0907 9.97% II 19.600 II 0.390 l.9t%|| 9.000 9.43% II 9-»0 ï.14%11 1.400 a.<M% 1 4.900 0."%|1 1.300 n 2.00% II 9.600 e.M%|l 9.S00 a90%ii 090% II am a 197 «.tl%1l 9.600 ao9% 1 1 ao69 a9i%ii a9H ai9%ii a.69% 1 1 a4oo ai9%ii am 9.90% 1 1 aioo 3.79% II a709 0.04% 1 1 aoM «.99% 1 1 ia.900 a 19% II asoo 1.37% I I 0.990 I197%|| 1.000 4.91% II 16.900 3.}3%|l 3.300 9.93% 1 1 7.900 II 0-*6' 0.97% 1 1 0.9OO a 10% II 0.300 11 0.19% 1 1 9.000 a69% 1 1 3.399 II ao3%ll ai93 (L«7%ll ao9%ii a79%|| 0.309 0.31% 1 1 a399 M a.900 II 3.906 II aoa%ii ai9%ii 0.409 M 0.996 9.94% II 9.93S ai6%ii ai3a 1.47% II 1.300 a99%ll 0-t46 a73%ii 0.900 a 19% II aoi6 1.43% II 6.499 II 1109 ai7%ii aooa 1.13% II 7.600 0,09% 1 1 aoBi a 10% II a97%ii aa9%ii 0.09% 1 0.99% 1 0.39 OOFC 4 ÏTOWW IMITU) HtSC&LMCOlA iron m Fine *>Kiar f CPO I LMgw ortlMncCcnWrNrt on ncn-ialMiBM (tjOratContanart (J>^c°u* (t)SonOnr*Ccritiircrt (blFoodCamsMn (QBwrCwa (b) Son Onrk Ccnonan {«MuraruA ( 1 0) TaHaA-MriMjnjMr (iDtkyOtfOaovMB itnBLUEBmntMsii no rwt- -*?(]» (b)VwdMww QORE * STOWC LMrTED S*MF\£f: (ij FUN» Pww f C«D ( i.m>rm (h)OCC (1)'» 3Mn(i)B4 (C) FoM C«nUin*n «asononr* {l)>tll4Ut (U) nan-r*MtU* m PU* («on* (4)Nan-F«r>aui(UBi ([) Mum BMnd nine (-)CwMi / AjW* r FlMryui / ( 1 0) TartivWlatwAAMr ( >-) a.uE eo> rnus u (4) FoM cars (I) larroia ** WIÏK»<T CF BLUE K» fTEWS DTVOCD flv ] (M Lt.4 Dan Uuwgvrar^ II aoi3 II TMO II II a«oo M aMT II -300 II IA.90a II aoi* O.SM e.su 1.49% II igoo <»«|| 2^900 «.«nkii lasoû a.»4« 1 1 3.«» 9.61% 1 1 «.XM i,«9%ii i.eoo II aoi«ii 0.04% II «.n«n «.000 ai7«ii (LtoD ixoaihii 0.il«ii (LMe 2.n«M o-nr <U3%n o-osa unt II an aM% 1 1 a.T«e J.W«|| I. MO a.**«ii \«K o.n%M acM«ii aoi%ti 0.0»% 1 1 I IITf* TOIAl. a.SI% II I.BOO IO*%ll S.100 U6% 1 [ ILWO 2.03% 1 1 3-100 3.rs«ir 3-100 a«s% 1 1 1.200 aor%|i Q.42%11 axmii O.OMII tLose 0.0««|| O.IU «.rT%ii s.«oe II 0.09« a54%ii (.«« O.M%|| 0.009 i.M%ii ituao a«0o t.lW a 133 atoo 0,017 aor%i| 0.111 II aia%n o-zir 0.01% 1 1 '.073 0.79% 1 1 0.330 3.3«%M iafti% II It. 330 UOO 1.300 0.10% 11 (LO)l 14.37% 1 1 91.300 a3T%|| 0.111 Mt%ti aui «. ie% It »c«3o 4.>«%ll 4.400 I.M% 1 1 I.MO a 10% 11 am «.T«%|| r.mo aD3%ii 0.070 a4T%ii ar7fl 0.39% 1 1 a 17% II 1^00% H ie.«ao 2.33% 1 1 2430 a»«%|| 2«30 a90%ii 1.000 aoa% n 0.07% 1 1 0.99% 1 1 ao9%ii 11 3.S9% II 10.00% II 3.3a%ii a4D0 aoM acM%ii aoi% II 0.03% M 13.09% 1 1 IfttOO 9-M%l| ija%H 7.iï%M 009% II aoai 0.17% II 0.15T 3.4)% 11 a.oei 0.04% II a0S%ll 0.933 0.43% M a.400 ao9%ii a033 1.»% 4.73% 0.19% a 14% 9.4 1% 0.90% 3.39% 0.71% 19.900 3.000 MEANATCSTAUMfCi EnROnCNA WEKJKT BASIS S-49 II ZM II UCAMWCSTAMMPD PERCENT a«IS a40%|l aa7%ii aoi%ii aoi%ii a47%ii a 19% 0.34% ai9% a09% aoi» aoi% a94% ao4« ai3%ii II aiMtii aoo II ao> I 0.39 M OlM I a 13 M 0.09 I aoa II aos i a4T II oja I ao9 H acB II a7« II aag n a40 II ai3 II n II as4 II as* II o.oa%ii 0.79% 1 1 a 11% ao)% 1 1 ao9% ao9%ii Wdi* Concovton StlOl MISCEU>f«CIJ5 fTOiS (b) Rra Piptr / CPO / Lwlow m I CD'S (b) Ljojgr a vrtnc Contuncn (d)S«nDnr« (()raMiatM OOnon-rvRruU* () Otur Conumari (JtfaroiB ()3anCnrÉCantBn«t (Q^gmc IDFoMWaiufBodcntBi ( tm T eii«l«tA.a »<cr/FU«a (11)1 (lOBLUEBCKrTEMSiDNi (B) u«s" wn aott« it) Food Jan fCw BoTt« [A FoM Cam (0 Mrma UiawCws 0)tarraa alio 0.4KI aoM (LMD *n4K»«TCFB.UEBairTDnDrvCC&feTi"- e.60% aB9« 1 1 >'--(> TOTAt aiMbn 0.0»» II «l%|| 33.4CI0 2.enk 1 1 S.000 O.M«|1 a.{*3 a.«e% 1 1 i.DOo «.!«« 1 QOFC a STCfW Liwrrcs (MOCC (OFoodOonwran (-1 OtW Conttir<an (4)(a>v.F«rraij»(*)Becr Caw ff on S«n Dm Canuinwt (gjCoaiMnuK ( M ) MiMHilMd HUW HDUltU Ptmil / SoKWIll MEANAhOSTAMMfV Er««RONA WEIGWTB4SIS n ».«oo I II 2.000 I II eooo I M.«3% 1 32.300 Z.lim|l 2.900 19% II 1.M0 XST% 1 3.100 3.19% 1 2.I0D 0.31% II <.M0 aoï%ii 2.41% ri 0.2l( II xn* I II ai«r I II 0.99i I 0.»3%|l l-IM aos% II aim D.<a%M 0.100 aoe% 1 1 ao90 (b)VHdWnM OOf* I STCf*»i£ LMfTÏD MEAN U« STAMMfC EPROnONA WEIO^OkSIS MEAN A^C ?TAM1«W EfVCnONA PEHCGfT BASIS (c1 Miguinc* / Hvcn {h)C3CC a I*)B< (c) Feed Ctmuinvi (d)Senonr« (ilftUW* (OJO vraa (II Son Drv* Conlftiran (b) food Ctfitunet (() Saw Ctru m i**^r<atM Oi) nen-i«unitM (OtkndBMndnHVc (r4Nrten [lOBLUEBOirTEHSli [<)*- Cn (T)l<rTou o.oeik Q.OS« "MKXT OF Slue Ksi rrcm onrocD 8v I («M l.a« Dan Mw«g«w4 I lis.» I 100.00% TOTAL TOTAl 3.100 two -.«00 }.>IM 5. «00 S.9D0 3.400 CkO» o.on Lir%ii awo T.tr% 1 1 zMê 0.91% II 4.*00 «.M%lt 4.100 0.37% II ans kg 1 %«1 11 4.r«%ii a.»o l.TB%ll O.»00 T.go%ii 1500 r.M%ii 0.040 II 0.190 aoT%ii a 103 -.r««ii i.«oo a«.r4%ii «.MO a.M«ii axM 3.»T% 1 1 2.000 l.»9«|| 3.S00 i-*«%ll a«oo a«««li i.Tio o-smn ano i.XI% II T.«00 2.39% II 1400 aM%ii i.«oa \oo%it S.IOO 3.30% II aMS 0.30% 1 1 ai« 0.09% 11 I. «03 n to% 1 1 acm 0.19% II a.no l.«0%|| S.300 0,14% 1 1 o.eio M 1.100 0.04% 1 1 aoM «i.9^k 1 1 ao«r II 4.70% II 1.300 3.90% II IS-CIO 0.40% II O.«00 I.TI«|| 1300 a30% tl a*» 0.13% 1 1 aaoo 4. 10% 1 1 a.M3 11 o.n% 1 1 1.300 3«.30%|| 3CaM 0.01% II 0.343 I. 10% 1 1 7.900 0.330 0.000 J.S»%11 1300 j,oe% 1 1 2.000 «.31% II 3.300 j.43%11 3.K» 3.30% II 0.300 t.19%11 8.100 a30%ii -.-DO 2.«0%|| 0. 14% 1 1 a333 3.91% II 30.330 II 3.390 a*a« 1 1 i.rso a49% J I t.wo aor% 1 1 aoM aoi%ii 0-04% II ai4%ii 0.17% II aMO 0.03% 1 1 ai<%ii 0.043 II 3.730 IV H 3.000 mi 4.000 lill 3.300 &n%ll alio II l.3»4 0.04% 11 asts a««%ii ao4e 0.33% 1 1 a400 II 0.073 0.33% 1 1 0.300 0.13% II 0.300 3«.11»|| Wuw Catrfmtof Slu* OCWe - STOBRE LfcirrtD pïEaSTVW* - 0»H»n*i Co(l«eioo Cdlackcn D»» TH»Mw Owe^Ttxr ji (C) OTh ConurMri (t)P>IHr (tfCWw [b)FaodCanUin«rt («)Mer>-f«rToui(US«aCws ( (-lOrgvK IWFoodWuMfncKMnlBi mWdWOU (-«)eLijEaairTfus(( WEIGHT BASIS y&M WO STAMMfD laoo 1 rt s( ts Entvovnan got t STOHOE LMfTÏD (b) FVm Pwc" CTO ' Ltdgv (4)WDad f Rule ' **aM (hJOCC atMraCtfttlno* (((Sononr* {i)t«Mii»« cm nsrwcMUM (n F«iou» (») Son Oof* toiiKntn (b)FacidC«iiI«rMn ilBMCn (DttWriMM (b) SonDm Ccnwrwi A)W*n>ati ( If) BLUE an mws () NM^mni {bjUqjolvAnaBoOM (OFaa<)Jw«'Orve«l« (1 non-KiToui w™ MEAN *N3 STAtOAPD CPFCRCMA WEIOHT BASIS WEANAfOSTAMWC I 22.900 I 3.roo [cl MigtJ3n«i I nrtn DftiMrwCfVittinan (OOtafiOm (1)'* (4)Ncr>-F«Tou(i}BeaCVB (I)rcuitttti ft)SoflOi«« miieiMainiPUMc (OCMMdnuK ffONltoi (l«flU£BairTEUS(i)»taM>n (0 Food JV1 /Ow aoQM («F«MCn<t)l«Tiiui -}BMiCn(n)«t«a " w«0«I OF «LUE KK rrOK [>rvQa, a V I - aM%li aT» aVVKII OMO assoit t<oo o.«i%ii aioo 0. IM II 3.300 2^i«ii i.n» ii.imii «.400 aiMtii aati ia.30% rjoo ftJOO -^000 Û.0«« 1 1 (LSM 6.K10 2.900 aoM 0.»4 »-l II *B t, 16* 1 1 7. «00 «.32% II «.TOO -.«mi 0.100 s.00%11 rsM 2.n%|| LMO 3.30% II e.n» aM« 1 1 a«oo a.M«l| 0.039 o.3a« M a- tor Q.«mil 03)0 .M«|J II S.BT« 1 1 Ï.200 M ao«ik II M.9I«II *T.300 aV9«ll 0.039 a.or% 1 1 r.ooo II 1.44% n am II II aOIHIl 0.031 0.20% 1 1 0.33S II aoM II t.130 1 APPENDIX D FLAME TEST AID TO IDENTIFICATION OF PLASTICS -!- This table can be used to identify the plastic used m ngid plastic containers With only a glass of water, knife and match, anybody can determine the plastic with a very high degree of accuracy For example, if you put a piece of the "unknown" plastic in a glass of water and it sank, you would know the plastic was poly- vinyl chloride or polystyrene (un- less the container was a soft drink or miniature liquor bottle). If the plastic sank and didn't burn, then you could be assured that the t)0ttle was produced from poly- vinyl chloride. Mutti-layer. multi-component containers cannot be accurately idenped by this system. How- ever, these containers are a small percentage of the total market. Referring to the list of «Typical Packaging Containers'* on the re- verse side of this page makes it even easier to identify plastics. Identifying Rigid Plastic Containers Ptêstiea Group. Th0 Dow Ch0micêlCompênf 2040WR Dow Cênfr. MIdlênà. Ml 48674 J*nuëry 1989 APPENDIX E PUBLISHED BTU DATA Liasi <Mm"" > " '»" C(%) H,(%) 0,OW H,(«t l(%) /»n<* «»/- «omM */iofW (ref. 47) APPENDIX F WHITE GOODS AND BULK ITEMS GENERATION RATE DATA Town; Town: City of York Population (1988): 131,537 Year 1989 White Goods (tonnes) 260 Generaton Rate (t/capita/year) 0.0020 Town: Ajax Population (1988): 45,046 Year 1989 White Goods (tonnes) 65 Generation Rate (t/capita/year) 0.0014 Town: North York Population (1988): 544,560 Year 1988 1989 White Goods (tonnes) 330* 1100 1 Generation Rate (t/capita/year) NA 0.0020 Only part of the city provided with separate white goods collection F - 2 Town: East York Population (1988): 96,497 Year 1989 White Goods (tonnes) 150 Generation Rate (t/capita/year) 0.0016 Town: Mississauga Population (1988): 385,156 Year 1989 White Goods (tonnes) 150.9 Generation Rate (t/capita/year) 0.0004 Town: Whitby Population (1988): 49,948 Year 1989 White Goods (tonnes) 175 Generation Rate (t/capita/year) 0.0035 County: Wellington Population (1988): 62,992 Year 1989 White Goods Generated 480 cu. yd. /year (approximately) F - 3 APPENDIX G GLOSSARY OF TERMS GLOSSARY OF TERMS ABS--acryl butyl styrene; a dense plastic found in, e.g., computer housings, telephone casings, pipe; absorb--(in the sense used in the present report) the uptake or penetration of water or other solvent into the interstices of a chemical matrix, i.e., not unlike the uptake of water by a dry sponge; accuracy-- in a statistical sense, the term gives an indication of the closeness of the results, estimates, etc. to the "true" value. adsorb--the adherence of water or solvent to the surface of an object, without penetration into the "interior", ie., a film' of moisture; BTU-- British Thermal Unit; the amount of heat required to raise the temperature of 1 pound of water 1 Fahrenheit degree ; in this case, the "potential energy" or the amount of heat that would be released from the material if it were to be burned (usually rated calories per unit weight of material - 81 units: kiloJoules per kilogram); commercial wastes--discarded materials generated by commercial businesses as a result of normal activities in the workplace; ferrous--a metal object containing elemental iron, giving a positive' or attractive response to a magnet; MSW--municipal solid waste, usually defined as the sum of residential and commercial solid wastes, and excluding industrial wastes; non-ferrous--a metal object which does not give a positive' or attractive response to a magnet, e.g., copper, brass, lead, aluminum, etc. G - 1 OCC--old corrugated containers; variously called, old corrugated cardboard; PET--polyethylene terephthalate; the plastic used to manufacture the common 2 litre pop bottles; polyolefin-- in the sense used here, a grouping of chemically related plastics whose chemical building blocks are either ethylene or propylene; precision-- in a statistical sense, the term gives an indication of the reoeatabilitv of a series of observations, estimates, etc. The Standard Error is one kind of estimate of the precision or repeatability or "tightness" of the grouping of the observations ( = data); putrescible--a material which is biodegradable; usually a term reserved for animal or vegetable matter; PVC--polyvinyl chloride; a plastic containing chlorine; well known as siding, plastic window sashes and frames, pipe and a few rigid containers; residential waste--discarded materials generated by individuals in the course of their daily activities at their place of residence; in this case, exclusive of yard wastes and leaves; tare weight--the weight of an empty container; G - 2 *<> ISBN 0-7729-8593-6 COMMERCIAL WASTE COMPOSITION STUDY VOLUME 11 OF THE ONTARIO WASTE COMPOSITION STUDY Report prepared by : GORE & STORRIE LIMITED Waste Management Branch ^/^pl'^'^ Ontario Ministry of the Environment ' "^> Report prepared for: '< '/^ ^ JULY 1991 o RECrCLABL! Cette publication technique nest disponible qu'en anglais. Copyright: Queen's Printer for Ontario, 1 99 This publication may be reproduced for non-commercial purposes with appropriate attribution. PIBS 1608 DISCLAIMER This report was prepared for the Ontario Ministry of the Environment as part of a Ministry-funded project. The views and ideas expressed in this report are those of the author and do not necessarily reflect the views and policies of the Ministry of the Environment, nor does mention of trade names or commercial products constitute endorsement or recommendation for use. study, m which the crew unloaded the refuse bins by hand to determine the total weight of the waste in the bin. 5. During the course of the study, insights were noted regarding the effectiveness of waste management practices of some firms For example, for automotive repair businesses, it appears that employee's tend to use the general refuse bin for discarding metal waste materials, despite the fact that a scrap metal bin has been made available. Such insights, when communicated to the management of the firm provide an immediate opportunity to help that firm improve the efficiency of their recycling efforts. There is also an indication that differences exist in per employee waste generation rates in small grocery stores and in larger supermarkets. The demonstrated method for estimating the rate of employee waste generation has the potential to be used as a waste management tool by municipalities. The distribution of the daily waste generation rates versus employment data, exhibited in the graphs for each SIC sector, could enable municipal waste management personnel to prioritize their "remedial" waste reduction efforts by planning to visit those companies whose waste generation rates seem out of line with the general waste-to-employee relationship. Recommendations The methods employed in the commercial portion of the Ontario Waste Composition Study have been demonstrated on a selection of commercial businesses in the Regional fvlunicipality of Waterloo. Within the commercial sectors in the Region there is a relatively high awareness of waste diversion options that will reduce waste disposal costs and encourage recycling. Therefore, XV The total annual tonnage received by the two Region of Waterloo landfill sites in 1989 was 439,000 tonnes. Based on the results of the present study, the commercial sector contributed an estimated 76.388 tonnes, or 17.4°o of the total weight. - 2. The most commonly encountered waste material in commercial refuse was corrugated cardboard (OCC) which ranged from a low of 4.0°o to a high of 49.0°o of the weight of refuse generated by the firms which were sampled. The wide range in OCC content may be the result of some firms separating used OCC for recycling, possibly in anticipation of the proposed ban on the landfilling of OCC within the Regional fylunicipality of Waterloo in 1991. Variations observed in the composition of other waste streams may be due to recycling activities, either under the auspices of company-wide programs or by conscientious employees who took materials to recycling locations in the municipality or home to their own Blue Boxes. 3. The statistical reliability of the waste composition data for some of the SIC groups IS questionable because of the small number of waste samples that were sorted. Nevertheless, the data indicate the general proportion of matenais in the waste streams from the 16, two-digit SIC groups that comprise the commercial business community in the Region. Waste from 65 businesses was sorted. 4. The installation of a truck-mounted scale, used to determine the weight of refuse in 2 to 8 cubic yards refuse bins, enabled us to obtain waste quantity data from an additional 80 commercial businesses. For estimating the per employee waste generation rates, this method is more efficient than the labour intensive method, used in the waste composition part of the xiv INFORMATION FOR THE READER The results of the Ontario Waste Composition Study appear in three volumes. Volume I contains the results of the residential portion of the Ontario Waste Composition Study. The emphasis m Volume I is on the development and testing of a method that municipalities can use to estimate per capita generation rates of residential refuse. The field work for Volume I took place in East York, Fergus, and North Bay, Ontario. Volume II contains the results of the commercial portion of the Ontario Waste Composition Study, which are presented herein. Waste generation data for two light industrial businesses are also provided in Volume II. The emphasis m Volume II IS on the development and testing of a method that municipalities can use to estimate per employee waste generation rates and, further, to estimate the quantity of waste generated from all commercial sources. The commercial component of the study took place in the Regional lylunicipality of Waterloo. Volume III is a "user friendly" manual that outlines the procedures for conducting residential and commercial waste composition studies in municipalities of Ontario. (') ABSTRACT Volume II, the Commercial Waste Composition Study, is the second of the three volumes comprising the Ontario Waste Composition Study. The commercial study was conducted in the Regional Municipality of Waterloo between May 15 and August 31, 1990. The study focuses on developing a cost effective method for conducting waste composition assessments, estimating per employee waste generation rates in commercial businesses and estimating the waste generated by the entire commercial sector m a municipality. Statistics Canada, as part of their Standard Industrial Classification (SIC), has disaggregated the universe of economic activity in Canada into 18 divisions. The same classification is used for all of Statistics Canada's economic surveys. The SIC provides the basis for the selection of commercial activities to be studied, and for the extrapolation of sample results into municipal totals. Within this universe of activity, the commercial waste composition study focuses on SIX divisions whose activities take place within the private sector and serve local communities. As these commercial activities are located within the communities they serve, the number and size of these activities can be readily predicted from a knowledge of the size and characteristics of the residential population. Statistics Canada further disaggregates these six divisions of commercial activity into 27, two-digit SIC codes, each representing a familiar group of retail or service activities. In order to get the most information from a limited number of samples, these two-digit groups were further aggregated and disaggregated. The idea here was to aggregate those groups that appeared to have similar waste generation patterns, and to disaggregate those that had varied rates of waste generation. For example, the automotive group was disaggregated to reflect fundamentally different {") kinds of operations in dealerships, garages and gas stations. Among financial services, only banks were sampled. Waste composition inforniation (65 separate collections) and per employee waste rates (212 samples) were obtained for representative commercial businesses. Per employee waste generation rates were estimated from regression analyses or data averaging. Estimated average employee waste generation rates for each disaggregated commercial activity were multiplied by total Regional employment in the activity to obtain estimates of waste generation for the activity. The latter estimates were summed to give a total estimate of waste generated by commercial businesses in the Region. The study did not include schools (see Volume I), hospitals and other health care facilities, government offices or wholesale activities. However, two "light" industries were sampled. (lit) TABLE OF CONTENTS Page No. INFORMATION FOR THE READER (i) ABSTRACT (ii) TABLE OF CONTENTS (iv) LIST OF TABLES (vli) LIST OF FIGURES (x) EXECUTIVE SUMMARY (xii) 1.0 INTRODUCTION & LITERATURE REVIEW 1-1 1.1 Introduction 1-1 1.2 Literature Review 1-5 2.0 METHODOLOGY 2-1 2.1 Overview 2-1 2.2 Connmercial Employment in ttie Regional Municipality 2-2 of Waterloo 2.2.1 Defining Commercial Activity 2-2 2.2.2 Extrapolation of Sample Data to a 2-4 Municipality 2.2.3 Statistics Canada Employment Data 2-6 2.2.4 Regional Municipality of Waterloo Planning 2-6 Information 2.3 Field Work: Methods 2-7 2.3.1 Personnel 2-1 2.3.2 Contacting Businesses 2-7 2.3.3 Scheduling Waste Collection 2-8 2.3.4 Special Documentation 2-8 2.3.5 Equipment Used in the Waste Study 2-9 2.3.6 Waste Collection Methods 2-10 2.3.7 Sample Sorting and Data Management 2-11 2.3.8 Data Obtained for Per Employee Waste 2-12 Generation Rates 2.4 Estimates of Average Per Employee Waste 2-13 Generation Rates 2.4.1 Estimates From Average Waste Weight Per 2-14 Employee Data 2.5 Estimation of Waste Generation by Commercial Sector 2-15 in the Regional Municipality of Waterloo 2.6 Sources of Potential Error in Employee Waste 2-16 Generation Estimates (iv) 3.1.8 Table of Contents cont'd... Page No. 3.2.12 SIC 92 - Food and Beverage Service Industries 3-14 3.2.13 SIC 96 - Amusement and Recreational Service 3-14 Industries 3.3 Waste Generation Estimates for Other SIC Groups 3-14 3.4 Sources of Potential Error in Employee Waste 3-15 Generation Estimates 3.5 Estimation of Commercial Waste Generation in the Regional 3-16 Municipality of Waterloo 4.0 DISCUSSION 4-1 4.1 Overview of the Method 4-1 4.2 Evaluation of the Method 4-3 4.2.1 Waste Composition of Commercial Businesses 4-3 4.2.2 Per Employee Waste Generation 4-4 4.3 Graphical Presentation of Waste Generation Versus 4-5 Employment 4.4 Usefulness of Landfill Data in Estimating 4-6 Commercial Refuse Quantity 4.5 Verification of the Employee Waste 4-7 Generation Data 4.6 "Light Industry" 4-8 5.0 CONCLUSIONS AND RECOMMENDATIONS 5-1 5.1 Conclusions 5-1 5.2 Recommendations 5-3 ACKNOWLEDGEMENTS REFERENCES APPENDIX A APPENDIX B (vi) LIST OF TABLES Following Page No. TABLE 1 COMPARISON OF WASTE COMPOSITION 1-6 INFORMATION FOR THE COMMERCIAL SECTOR PUBLISHED DATA (PERCENT OF TOTAL) TABLE 2 LIST OF SIC DIVISIONS 2-2 TABLE 3 LIST OF THE 13 SIC CODE MAJOR STUDY GROUPS 2-3 TABLE 4 WASTE COMPOSITION DATA FIELD SHEET 2-11 TABLE 5 ESTIMATE OF COMMERCIAL WASTE GENERATION 2-15 IN THE REGION OF WATERLOO (AS STUDIED) TABLE 6 ACCURACY IN WASTE ESTIMATION - SOURCE OF 2-16 POTENTIAL ERROR TABLE 7 AVERAGE WASTE COMPOSITION (%) DATA FOR 3-1 COMMERCIAL SECTORS TABLE 8 ESTIMATION OF WASTE GENERATION BY 3-10 COMMERCIAL SIC SECTORS TABLE 9 ESTIMATES OF COMMERCIAL WASTE GENERATION 3-17 TABLE 10 COMPARISON OF PER EMPLOYEE WASTE GENERATION 3-18 RATES: RHYNER & GREEN (REF. 14) AND PRESENT STUDY TABLE 11 SIC GROUP 28, WASTE GENERATION DATA 3-10 (KG EMPLOYEE DAY) FOR THE PRINTING, PUBLISHING, AND ALLIED INDUSTRIES TABLE 12 SIC GROUP 56, WASTE GENERATION DATA 3-11 (KG EMPLOYEE DAY) FOR THE METALS, HARDWARE, PLUMBING, HEATING AND BUILDING MATERIALS INDUSTRIES (WHOLESALE) TABLE 13 SIC GROUP 60, WASTE GENERATION DATA 3-11 (KG EMPLOYEE DAY) FOR THE SMALL MID-SIZE FOOD STORES (RETAIL) vri List of Tables cont'd... Following Page No. TABLE 14 SIC GROUP 60, WASTE GENERATION DATA 3-11 (KG EMPLOYEE DAY) FOR THE LARGE FOOD STORES (RETAIL) TABLE 15 SIC GROUP 61, WASTE GENERATION DATA 3-11 (KG EMPLOYEE DAY) FOR THE SHOE, APPAREL, FABRIC AND YARN INDUSTRIES (RETAIL) TABLE 16 SIC GROUP 62, WASTE GENERATION DATA 3-12 (KG EMPLOYEE DAY) FOR THE HOUSEHOLD FURNITURE, APPLIANCES, AND FURNISHINGS (RETAIL) TABLE 17 SIC GROUP 631, WASTE GENERATION DATA 3-12 (KG EMPLOYEE DAY) FOR THE AUTOMOBILE DEALERS TABLE 18 SIC GROUP 633, WASTE GENERATION DATA 3-12 (KG EMPLOYEE DAY) FOR THE GASOLINE SERVICE STATIONS TABLE 19 SIC GROUP 635, WASTE GENERATION DATA (KG EMPLOYEE DAY) FOR THE MOTOR VEHICLE REPAIR SHOPS 3-13 TABLE 20 SIC GROUP 65, WASTE GENERATION DATA (KG EMPLOYEE DAY) FOR THE OTHER RETAIL STORE INDUSTRIES TABLE 21 SIC GROUP 70, WASTE GENERATION DATA (KG EMPLOYEE DAY) FOR FINANCE AND INSURANCE INDUSTRIES 3-13 3-13 TABLE 22 SIC GROUP 91, WASTE GENERATION DATA 3-13 (KG EMPLOYEE DAY) FOR THE ACCOMMODATION SERVICE INDUSTRIES WITHOUT RESTAURANTS (MOTELS) TABLE 23 SIC GROUP 91, WASTE GENERATION DATA 3-14 (KG EMPLOYEE DAY) FOR THE ACCOMMODATION SERVICE INDUSTRIES WITH RESTAURANTS (HOTELS) VIM List of Tables cont'd.. Following Page No. TABLE 24 SIC GROUP 92, WASTE GENERATION DATA 3-14 (KG EMPLOYEE DAY) FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (LICENSED FOR ALCOHOLIC BEVERAGES) TABLE 25 SIC GROUP 92, WASTE GENERATION DATA 3-14 (KG EMPLOYEE DAY) FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (UNLICENSED) TABLE 26 SIC GROUP 96, WASTE GENERATION DATA 3-14 (KG EMPLOYEE DAY) FOR THE AMUSEMENT AND RECREATIONAL INDUSTRIES IX LIST OF FIGURES Following Page No. FIGURE 1 MAP OF THE REGIONAL MUNICIPALITY OF 1-3 WATERLOO FIGURE 2 WEIGHING COMMERCIAL BIN REFUSE IN 2-11 A CRIB MOUNTED ON AN ELECTRONIC DIGITAL SCALE FIGURE 3 REMOVING REFUSE FROM BIN 2-11 FIGURE 4 SORTING AT LANDFILL SITE 2-11 FIGURE 5 SIC GROUP 28, GRAPH OF WASTE GENERATION 3-10 DATA FOR THE PRINTING, PUBLISHING, AND ALLIED INDUSTRIES FIGURE 6 SIC GROUP 56, GRAPH OF WASTE GENERATION DATA 3-11 FOR THE METALS, HARDWARE, PLUMBING, HEATING AND BUILDING MATERIALS INDUSTRIES (WHOLESALE) PIGURE 7 SIC GROUP 60, GRAPH OF WASTE GENERATION DATA 3-11 FOR THE SMALL MID-SIZE FOOD STORES (RETAIL) FIGURE 8 SIC GROUP 60, GRAPH OF WASTE GENERATION DATA 3-11 FOR THE LARGE FOOD STORES (RETAIL) FIGURE 9 SIC GROUP 61, GRAPH OF WASTE GENERATION DATA 3-11 FOR THE SHOE, APPAREL, FABRIC AND YARN INDUSTRIES (RETAIL) FIGURE 10 SIC GROUP 62, GRAPH OF WASTE GENERATION DATA 3-12 FOR THE HOUSEHOLD FURNITURE, APPLIANCES, AND FURNISHINGS (RETAIL) FIGURE 11 SIC GROUP 631, GRAPH OF WASTE GENERATION DATA 3-12 FOR THE AUTOMOBILE DEALERS FIGURE 12 SIC GROUP 633, GRAPH OF WASTE GENERATION DATA 3-12 FOR THE GASOLINE SERVICE STATIONS List of Figures cont'd. Following Page No. FIGURE 13 SIC GROUP 635, GRAPH OF WASTE GENERATION DATA 3-13 FOR THE MOTOR VEHICLE REPAIR SHOPS FIGURE 14 SIC GROUP 65. GRAPH OF WASTE GENERATION DATA 3-13 FOR THE OTHER RETAIL STORE INDUSTRIES FIGURE 15 SIC GROUP 70, GRAPH OF WASTE GENERATION DATA 3-13 FOR THE DEPOSIT ACCEPTING INTERMEDIARY INDUSTRIES FIGURE 16 SIC GROUP 91, GRAPH OF WASTE GENERATION DATA 3-13 FOR THE ACCOMMODATION SERVICE INDUSTRIES WITHOUT RESTAURANTS (MOTELS) FIGURE 17 SIC GROUP 91, GRAPH OF WASTE GENERATION DATA 3-14 FOR THE ACCOMMODATION SERVICE INDUSTRIES WITH RESTAURANTS (HOTELS) FIGURE 18 SIC GROUP 92, GRAPH OF WASTE GENERATION DATA 3-14 FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (LICENSED FOR ALCOHOLIC BEVERAGES) FIGURE 19 SIC GROUP 92. GRAPH OF WASTE GENERATION DATA 3-14 FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (UNLICENSED) FIGURE 20 SIC GROUP 96, GRAPH OF WASTE GENERATION DATA 3-14 FOR THE AMUSEMENT AND RECREATIONAL SERVICE INDUSTRIES XI EXECUTIVE SUMMARY The two-fold purpose of the Commercial Waste Composition Study was to: 1. develop a simple, cost effective and reliable method for determining the composition and per employee generation rate of waste from commercial sources in Ontario (the study concentrated on that portion of the commercial waste stream that can be closely related to residential waste; that is, both waste streams stem from the same processes of consumption); and 2. apply the method and obtain current information on the characteristics of commercial waste streams. A review of relevant literature and consultation with experts in the fields of employment, commercial structure, demographics and waste management indicated that commercial waste generation is related to the number of employees at a particular commercial establishment. Commercial activity in Canada is organized by the Standard Industrial Classification (SIC) established by Statistics Canada. This classification was used as the basis for reporting waste composition and per employee generation rate data. Before the field study began, the commercial business SIC codes were reviewed with respect to retail/service activities to determine whether certain sectors could be grouped together. The Census of Canada (1986) gathered information about occupation, type of employment and place of work from a twenty percent (20°o) sample of households. These data provide information about the number of employees in 36 different commercial sectors within each of the urban census areas in Ontario. This kind of information was gathered for the Regional Municipality of Waterloo, including the Cities of Kitchener, Waterloo and Cambridge, and the Townships of xij Woolwich, Wilmot. Wellesley and North Dumfries. The field study was undertaken in the Region between May 15 and August 31, 1990. A representative sample of businesses from the SIC groupings were identified and approached by the study team to gam permission to include them in the study. Data were then gathered on the composition of the waste stream from each SIC grouping, and an estimate of the average generation rate of total waste per employee was made for each of the SIC groupings. Sixty-five businesses were analyzed for both waste composition and per employee waste generation rates. Eighty additional companies were sampled only to obtain per employee waste generation rates. Some companies of the latter group were sampled twice for a total of 212 samples forming the per employee waste generation data base of this study. The relationship between waste generation and employment was completed by regression analysis when the characteristics of the data set. (eg. sample size) permitted. In other cases an average of the waste generation data is reported where regression analysis was deemed inappropriate. Estimated average per employee waste generation rates for each commercial activity were multiplied by the total Regional employment in the activity to obtain estimates of the waste generation for the activity throughout the entire Region. Conclusions 1. Waste composition and per employee generation rates have been estimated for the commercial businesses in the Regional Municipality of Waterloo. The methods used in the present study provides direct estimates for 52°o of the total employment in commercial business in the Region and indirect estimates for 100%. Thus, estimates of the waste generated by a segment of the commercial sector of the municipality have been made for the first time. XIII we cautiously regard the qualitative and quantitative data presented herein as a best estimate under constantly changing circumstances. This report has developed a procedure for estimating the amount of waste generated by commercial activities within Ontario urban areas and began with the process of integrating the complex data inputs required. What are the next steps? The study has employed a two-stage estimation process: (1) the development of ratios of waste generation per employee; and (2) the estimation of commercial employment composition for the municipality as a whole. Each step poses different problems. The following recommendations are submitted: 1. The waste generation and composition data base will require many more samples in order to cover the full range of commercial activities. No one study will have the resources to undertake a complete evaluation; the research results must be accumulated over many studies and evaluated over time. Fortunately, there is no inherent reason that a business in any part of the province cannot be used to estimate waste generated elsewhere-unless local waste management policies differ significantly. This means that each study should use the same SIC identification to code commercial activity and the same methodology for measuring waste output and composition. A central agency (e.g., the fvlinistry of Environment) may have to take the responsibility for organizing and evaluating the data. 2. It will also be necessary to monitor any changes over time in waste generation that may reflect innovations in policy, technology or corporate behaviour. The date of each sample must be retained and or it may be necessary to identify sample locations that can be restudied over time in order to minimize sampling error. XVI 3. To better understand the effect of recycling behaviour on the data gathered. It IS recommended that employees management of participating firms be asked to describe the nature and extent of any source separation recycling activities. 4. The immediate priorities for sampling can be identified from the results of this study. Those commercial activities that employ large numbers of people must be further investigated in order to improve sample size and reveal any significant variation within the SIC groups; this includes the diverse set of office and financial activities. Conversely, those activities with a high rate of waste generation per employee, such as food stores and restaurants, must be sampled repeatedly because of their imporlance to the overall waste generation. Those sectors where the observed sample variance (standard deviation) is high require larger samples to improve overall accuracy, possibly by isolating subgroups within the SIC. Activities that generate policy-relevant waste materials should be given special attention. 5. The future development of employment estimates requires two divergent approaches. First, substantial savings may result from a centralized, standardized analysis of employment that applies the same set of data, techniques and projections to ail urban areas-much as the Ontario Statistical Centre has developed a common set of population forecasts. At the same time, municipalities have better information about local peculiarities and exceptions to the employment structure. These special cases, e.g., community colleges, tourist attractions, shopping concentrations, as well as manufacturing activities, may require special attention by a local agency. XVII SECTION 1 INTRODUCTION & LITERATURE REVIEW 1.0 INTRODUCTION & LITERATURE REVIEW 1.1 Introduction In recognition of a pressing need to improve the way in which waste is managed in Ontario, the Ontario Ministry of the Environment has initiated programs and established specific goals designed to ensure the development of innovative and integrated waste management systems. For example, the Ministry has issued Terms of Reference and assisted in the funding of Waste Management Master Planning for municipalities. Specific objectives for diverting significant amounts of waste from disposal through reduction, reuse and recycling activities (25°o by 1992 and 50°o by 2000) have also been announced by the Government of Ontario. In order to effectively plan and design waste management systems that will achieve those goals, reasonably accurate estimates of the types and quantities of waste must be available. For example, the design of material recovery facilities that will receive and process waste must be compatible with the range of wastes anticipated to be received by the facility. The Ministry of the Environment contracted Gore & Storrie Limited, in association with Décima Research Limited, to develop and test methodologies that would assist waste management planners and municipalities in deriving reasonable estimates of the material composition and generation rate of wastes from residential and commercial sources. The results of that study are presented in three volumes: Volume I - Residential Volume II - Commercial Volume III - Procedures Manual The results of the commercial portion of the Ontario Waste Composition Study are presented herein, and describe the development and field trial of a methodology for estimating the type and quantity of waste generated by a variety of different types 1-1 of commercial enterprises; i.e., those firms in the private sector that provide goods and services for consumers. Although these activities may be concentrated at a small number of locations within the urban area, such as "downtown", or a regional mall, the aggregate amount of commercial activity is very closely related to both the number of households and household income in the urban area. Commercial waste, in this sense, can be closely related to residential waste. Both waste streams stem from the same processes of consumption. The Study focused on the commercial activities that are most closely linked to residential requirements. The waste generation from office buildings is an important component; but it is difficult to distinguish offices that serve local residents (e.g., a lawyer) from those that serve the province as a whole (e.g., an insurance firm). Wholesale activities, while part of the commercial waste system, also serve larger spacial units. They are too varied in their size and function to fit into the present sampling framework. They must be studied elsewhere, when a community studies the entire waste stream in their area. A review of relevant literature and consultation with experts in the fields of employment, commercial structure, demographics and waste management indicated that commercial waste generation is related to the number of employees at a particular commercial establishment. The plan for the Study was developed during the winter of 1989 1990. The study uses the- extensive information on the amount and composition of commercial employment provided by Statistics Canada and local government agencies to define a sampling framework for the field work. Commercial activity in Canada is organized by the Standard Industrial Classification (SIC) established by Statistics Canada. This classification was used as the basis for reporting waste composition and per employee generation rate data. Before the field study began, the commercial business SIC codes were reviewed with respect to retail service activities to determine whether certain sectors could be grouped together. 1-2 The Census of Canada (1986) gathered information about occupation, type of employment and place of work from a twenty percent (20°o) sample of households. These data provide information about the number of employees in 36 different commercial sectors within each of the urban census areas in Ontario. Figure 1 is a map of the field study area which is the Regional Municipality of Waterloo, including the Cities of Kitchener, Waterloo and Cambridge, and the Townships of Woolwich, Wilmot, Wellesley and North Dumfries. The field study was undertaken in the Region between May 15 and August 31, 1990. A representative sample of businesses from the SIC groupings were identified and approached by the study team to gam permission to include them in the study. Data were then gathered on the composition of the waste stream from each SIC grouping, and an estimate of the average generation rate of total waste per employee was made for each of the SIC groupings. Sixty-five businesses were analyzed for both waste composition and per employee waste generation rates. Eighty additional companies were sampled only to obtain per employee waste generation rates. Some companies of the latter group were sampled twice for a total of 212 samples forming the per employee waste generation data base of this study. This report establishes a methodology for measuring waste generation and waste composition for commercial activities, as defined above. For a number of reasons, the study of waste generation by these activities is a much more complex problem than that of residential activities reported in Volume 1 of the Ontario Waste Composition Study. First, very little published research is available for commercial activities (none for Canada in recent years) and therefore the research team had little a priori knowledge of expected values or variance to guide the design of an efficient sampling framework. Second, as apparent in the discussion of the results, commercial activities are characterized by very high variance, relative to the residential sector. That variance is observed in waste generation both within and among the various retail and service sectors. There was also a wide range in 1-3 FIGURE 1 MAP OF THE REGIONAL MUNICIPALITY OF WATERLOO TOWNSHIP OF WELLESLEY / TOWNSHIP OF WOOLWICH CITY OF WATERLOO TOWNSHIP OF WILMOT CITY OF 7) r \^- { \ KITCHENER S % y\ ^ CITY OF ; /-' CAMBRIDGE 1 /__.r-^ r I TOWNSHIP OF '« NORTH DUMFRIES O ^Mm^^^ms^^^mM REGIONAL MUNICIPALITY OF WATERLOO DEPARTMENT of PLANNING and DEVELOPMENT 10 _l SCALE (kDomctcfi) store size (measured m level of sales or employment) within these sectors that must be taken into account. These variations mean that a much larger number of samples are required in order to provide the same degree of reliability obtained in the study on residential waste generation. Third, while detailed descriptions of household characteristics are provided by the Census of Canada , together with a variety of forecasts of growth and change provided by market research firms and government agencies, it is difficult to identify even the base population for a sample of commercial activities. It is not common for a single data source to provide counts or lists of the number of supermarkets or barber shops within a municipality. Sample locations must be identified in the field; extrapolations to obtain municipal or regional totals now and in the future require elaborate assumptions and indirect procedures. Nonetheless, the report describes a workable method, and provides sufficient data to support an overall estimate of waste generation for the Region, together with the major components of the waste stream. While many more sample points will be required to increase the precision of estimates of waste streams for specific commercial activities, studies at the municipal level benefit from the effect of aggregation in which hundreds or thousands of activities are averaged together. The report also provides a methodology for future studies that overcomes each of the difficulties identified earlier. Data on commercial waste generation and composition are now available to guide the design of waste sampling procedures. The identification of high waste generation activities in this study permits agencies to target waste reduction and recycling programs on these activities. The difficulties, due to varying store size and unavailable data on the population of stores, have been overcome by focusing on number of employees as the key measure that connects the sample observation to the overall data analysis and ultimately to the aggregate waste generation by the municipality. The number of employees in each SIC code is listed by Statistics Canada in their data base. It would have been possible to restrict the study to just a few well chosen SIC groups in order to achieve greater confidence in the waste estimates. However, we 1-4 chose a broader study in order to assess the variances encountered m various SIC groups. This choice benefits subsequent workers who can target their efforls to develop and enhance a data base of waste generation for commercial activities in Ontario. 1.2 Literature Review The Bird & Hale report (ref. 2) has been used as the baseline study for waste composition information on the municipal solid waste stream in Ontario. In the Bird & Hale study, the average annual composition of municipal solid waste entering landfill sites, transfer stations and incinerators, in Toronto, was derived from samples obtained during spring, summer, winter and fall. Twelve visits were made to six sites between October, 1976 and September, 1977, with two visits apiece at: Commissioners Street Incinerator, Ingram Incinerator, Dufferin Incinerator, Beare Road Landfill Site, Bermondsey Transfer Station and Wellington Incinerator. Sample weights of municipal solid waste ranged up to 400 lbs. (180.7 kg). Municipal solid waste has been traditionally defined as a combination of waste from residential and commercial sources, so the Bird & Hale study-which collected and reported on this combined municipal solid waste data-does not serve as a suitable baseline for the present work which focuses on the commercial activities that are related to residential consumption. The earliest studies of the composition of commercial solid waste were reported by Peter f\/1iddleton & Associates (ref. 11). They briefly described three studies; Louisville (1970), Proctor & Redfern (1972) and Proctor & Redfern (1975), each based on questionnaires sent out to commercial businesses. The Louisville study reportedly divided the commercial sector into 18 different categories but regrettably this detail was not provided in the mam report or appendix. The same is true of the two Proctor & Redfern reports. The questionnaires reportedly contained information on the categories of commercial businesses, but the information was reportedly lost (ref. 11). 1-5 Franke (réf. 5) described the general composition of the commercial waste stream in Cologne, Germany (1980 81 data) and Evans (ref. 4) reported the weight and volume of components in the waste streams from "retail", restaurants and office towers in Toronto (1984 data). More recently, Rhyner & Green (ref. 14) compared published literature data on per capita or per employee waste generation rates for residential, commercial, industrial and construction demolition wastes with actual waste data that they were obtaining at county-owned landfill sites in Brown County, Wisconsin. Annual solid waste generation estimates were calculated for a number of SIC codes in the commercial sector. Rhyner & Green's estimates of the annual generation of commercial refuse, using a daily employee generation rate of 0.73- 0.77 kg and county employment data, was within 15°o of the "actual quantity". Table 1 summarizes the available information on the composition of commercial waste streams, from sources reported above. A key paper that became the basis for the data gathering procedures developed in the present study was published in 1971 by DeGeare & Ongerth (ref. 3). The authors explored the relationship between waste generation in clothing, drug, grocery, hardware stores, and restaurants as a function of a number of variables indicative of the physical and operational characteristics of commercial establishments. For example: (1) number of hours open per week; (2) number of business days open per week; (3) average annual gross receipts; (4) physical area of store, in square feet; (5) average inventory in dollars; (6) equipment value, in dollars; (7) number of delivery days per week; and (8) number of employees. Number of employees and store hours were the two variables that gave the best prediction of the waste generation rate for premises in the commercial sectors under study. DeGeare and Ongerth, using "multiple stepwise regression analyses", demonstrated that the generation of commercial solid waste was found to be most closely related to the number of employees, hours open, and type of establishment involved. Graphs illustrating the correlation between actual and predicted waste quantities from the DeGeare and Ongerth study are reproduced in Appendix A. 1-6 Two points will clarify the relationship between waste generation and connpany employment. First, employment is a function of the intensity of retail activity; i.e., a small store with few customers will require a smaller sales staff than a larger store that serves a large clientele. Second, the items sold by stores are delivered in bulk, in packages, cartons, and other containers, with the individual items placed on shelves or otherwise displayed. Taken together, we see that as the size of a store's staff increases to serve increasing numbers of customers (and sales), the quantity of goods delivered to the store will grow in response to customer demand and the amount of bulk packaging and related administrative wastes will also increase. The focus on waste generation per employee that is evident in the literature fits well with another reference that examines consumer behaviour and commercial structure (Jones & Simmons, ref. 8). This reference demonstrates that the amount of commercial activity is highly predictable from information about the size and income level of the market. Given the number of households and average income level in any city, it is possible to project first, the patterns of consumer expenditure, from toothpaste to bank deposits, in great detail; and second, to calculate the level and composition of commercial activity. Furlhermore, the different measures of commercial activity (i.e., number of stores, floor area, retail sales, number of employees) are all closely interrelated. Employment happens to be the most frequently measured and readily obtained. It provides the key link between the samples from the field work and the larger municipal waste system When one determines the waste generation per employee for a SIC group, this generation rate can be extrapolated, via Statistics Canada data on total employment in the SIC sector to get the waste generation rate for the entire company. It is then possible to determine whether a reasonable amount of waste is being disposed at a given company as compared to an average waste generation rate for a company of similar size in the same SIC sector. 1-7 The authors would like to point out that they discovered a paucity of information penaining to this subject and have made every attempt to locate and examine all relative material. 1-8 SECTION 2 METHODOLOGY 2.0 METHODOLOGY 2.1 Overview The general approach used in the study included the following steps: A. Selection of Commercial Businesses The commercial business SIC codes were reviewed with respect to retail service activities to determine whether certain activities could be grouped together. Although the commodities or services provided by businesses may differ, similarities in the waste streams permitted aggregation of sectors, and reduced the requirement for field work. B. Development and Implementation of the Waste Samplina Program (1) Information on the composition of the waste stream from each SIC group was obtained. (2) An average generation rate of total waste per employee for each of the commercial groups was estimated. Waste was collected from a number of premises in each SIC group, attempting to cover a range of small and large companies. The relationship between waste generation and employment was assessed by regression analyses when sample size permitted. C. Development of a Region Employment Profile for Commercial Activities Statistics Canada employment data and the Region of Waterloo's planning information were analyzed to generate an estimate of the total number of people employed in the commercial groupings for which waste generation estimates were obtained. 2-1 TABLE 2: LIST OF SIC DIVISIONS Division A Agricultural and Related Service Industries Division B Fishing and Trapping Industries Division C Logging and Forestry Industries Division D Mining (Including Milling), Quarrying and Oil Well Industries Division E Manufacturing Industries * Division F Construction Industries Division G Transportation and Storage Industries Division H Communication and Other Utility Industries * Division I Wholesale Trade Industries * Division J Retail Trade Industries ** Division K Finance and Insurance Industries ** Division L Real Estate Operator and Insurance Industries ** Division M Business Service Industries ** Division N Government Service Industries Division Educational Service Industries Division P Health and Social Service Industries Division Q Accommodation, Food and Beverage Service ** Industries Division R Other Service Industries ** * Low emphasis in study ** High emphasis in study D. Estimation of Waste bv Commercial Activities in the Region Regional employment was multiplied by the employee waste generation rate for each SIC group to estimate the quantity of waste generated by each of the commercial activities. The sum of the waste estimates for the groups gave an estimate of waste generation by a large segment of the commercial sector in the municipality. 2.2 Commercial Employment in the Regional Municipality of Waterloo 2.2.1 Defining Commercial Activity Statistics Canada, as part of its Standard Industrial Classification (SIC), has disaggregated the universe of economic activity in Canada into 18 groups (ref. 15). Thus, the classification provides the basis for the selection of commercial activities to be studied, and for the extrapolation of the sample results into municipal totals. The same classification is used for all of Statistics Canada's economic surveys. It enables us to apply data from the Census of Canada , or the monthly Labour Force Survey , to the task of estimating waste generation for aggregations of commercial activities. Within this universe of activity, the commercial study focused on six divisions: J, K, L, iyi, Q, and R (Table 2). The activities in these divisions take place within the private sector and serve local residential communities. Thus they are located within the communities they serve, and the number and size of these activities are quite predictable from a knowledge of the size and characteristics of the residential population. Within these six divisions. Statistics Canada identifies hundreds of smaller groups of specialized activities each of which includes a large number of stores that provide similar goods and services and operate in the same fashion. Given a base population of activities, these stores can be sampled and extrapolated to provide overall estimates of waste generation. 2-2 TABLE 3: LIST OF THE 13 SIC CODE MAJOR STUDY GROUPS Major Group Description 17 - Leather and Allied Products Industries. 28 - Printing, Publishing and Allied Industries. 48 - Communications Industry. 56^ - Metals, Hardware Plumbing, Heating and Building Materials Industry, Wholesale 60 - Food, Beverage and Drug Industries, Retail. 61 - Shoe, Apparel, Fabric and Yarn Industries, Retail. 62 - Household Furniture, Appliances and Furnishings Industries, Retail. 63 - Automotive Vehicles, Parts and Accessories Industries, Sales and Service. 65 - Other Retail Store Industries (i.e. Florist Shops, Jewellery- Stores etc.). 70 - Deposit Accepting Intermediary Industries (i.e. Banks, Trust Companies) . 91 - Accommodation Service Industries. 92 - Food and Beverage Service Industries. 96 - Amusement and Recreational Service Industries. 1 Retail hardware and building supplies are designated as wholesale activities in the SIC classification In contrast, the primary manufacturing and wholesaling divisions are fewer in number and far more diverse in size and specialization. This is because they are not directly tied to or restricted by the size and requirements of local markets; i.e., those in close spatial proximity to the manufactunng or wholesaling activity. A factory may produce goods tor markets across the continent using processes and materials that are quite different from a neighbouring plant-even if the plant has the same industrial classification. Some municipalities have many factories; others have virtually none. Waste generation by such activities must be studied on a site-by- site basis. While many educational, health, and local governmental services serve local residents, some activities, such as universities or major hospitals, have been excluded from this study. As well, the lawn and yard maintenance service sector was not sampled in the present study. The six divisions in this study include 32.8 percent of the total employment in the Regional Municipality of Waterloo. Divisions J and Q, which were sampled most thoroughly, include 18.1 percent of the total. Commercial activities are numerous and represent a significant component of the economic base of every community. Statistics Canada further disaggregates these six divisions of commercial activity (which are included in the study) into 27, two-digit SIC codes, each representing a familiar group of retail or service activities. In order to get the most information from a limited number of samples, these two-digit groups were further aggregated and disaggregated as shown in Table 3. The general principles applied here were to aggregate those groups that appeared to have similar waste generation patterns, and to disaggregate those that had varied rates of waste generation. For example, the automotive group (SIC 63) was disaggregated to reflect fundamentally different kinds of operations in dealerships, garages and gas stations. Group 64 was estimated from the results for groups 61 and 62. Among financial services, only banks were sampled. Hotels and restaurants were each disaggregated to see if 2-3 different waste generation patterns could be identified. The final results will identify furtfier sub-groups wfiichi are discussed later. In addition, a limited number of samples explored economic activities lying outside \he targeted divisions. Building supply stores (SIC 56) were sampled witfiin \he framework, but are formally classified as wholesale activities within the SIC. They are excluded from the expansion of the sample for the municipal total. The printing and publishing manufacturing group (SIC 28) was also sampled. 2.2.2 Extrapolation of Sample Data to a Municipality The problem of extrapolating the results from the waste generation samples to project the waste generation for an entire area or regional municipality is complicated by the lack of information that describes the overall magnitude of commercial activity. There is no Census of Retail and Service Activity , or its equivalent. Instead, data on commercial employment obtained from several different sources must be adapted to the problem. It should be underlined that the procedures used for this extrapolation may vary from place to place, depending on the mix of information that is available. The starting point is the Census of Canada, 1986 (soon to be superseded by the 1991 version) for the residential population. For a twenty percent sample of households, each person over 15 is asked about employment: e.g., what kind of firm? These data are coded to the SIC categories. For each Census Metropolitan Area (CMA) we know how many people work in which kinds of activities is known. Unfortunately people do not always work in the same municipality where they live. If the municipality is isolated from other places (e.g., Timmins) the assumption can be made that the residents work in the same municipality that they reside; if it is embedded within a larger economic region (e.g., the City of Toronto or the City of Waterloo) further adjustments must be made. One could shift the scale of analysis from the smaller area municipality to the region as a whole (e.g., the Greater Toronto Area, the Region of Waterloo) or one could turn to other sources of data 2-4 on employment. The Ministry of Transportation has compiled journey-to-work data for the major urban regions in Ontario that indicates how many people work in one community (e.g., the City of Cambridge) and live in another (e.g., the City of Waterloo), but these data are not broken down by SIC. Or there may be regional employment surveys that indicate how many jobs of various kinds are found in each component municipality-although they do not always use the same breakdown of commercial activities as Statistics Canada's SIC. The problem, then, is complex; and may require local expertise. In the present study in the Region of Waterloo, the starting point was the Census of Canada material, augmented by the Region of Waterloo employment survey to provide more spatial data, and Statistics Canada's Labour Force survey, to provide a temporal update. The amount of spatial or temporal detail required will depend on the application of the information. While there was no alternative to the use of employment data to link the waste generation sample to the projections for the municipalities, the relationship between employment and the volume of commercial activity is very strong (ref. 8). Sales, floor area, and employment are consistently linked together very closely. In the present work, employment is simply the total number of workers, both part-time and full-time--as defined by Statistics Canada. The ratio of part-time to full-time employees is consistent across each SIC sector, and the number of each type of employees should vary through time with the level of sales. Both employment and sales vary slightly from season to season (depending on the type of commercial activity). Early summer data (as used herein) provide a reasonable proxy for the annual levels as indicated by indices of seasonality computed by Statistics Canada (see ref. 16). These indices allow us to calibrate the seasonal effects at other times of the year. 2-5 2.2.3 Statistics Canada Employment Data The Census of Canada. 1986 gathers information about occupation, type of firm and place of work from a twenty percent sample ot households. A special tabulation of these data provided information about the number of employees in 36 different commercial sectors for each CfvIA in Ontario. The basic tabulation is by place of residence, which is not a problem for a regional municipality as a whole, but other "journey-to-work" tabulations indicate how this employment is allocated by municipality within the Region. These data can be updated by reference to the monthly survey of "The Labour Force" which estimates employment for each Ct^A, including Kitchener-Waterloo. 2.2.4 Regional Municipality of Waterloo Planning Information The Regional f^unicipality of Waterloo, encompassing the cities of Kitchener, Waterloo and Cambridge, and four smaller Townships of Woolwich, Wilmot, Wellesley and North Dumphries, is located about 110 kilometres west of Toronto and about 60 kilometres northwest of Hamilton. The population of the Region (1988 Municipal Directory information) was 342,030. Information from an employment survey conducted by the Region's Planning Department provided additional information about the number of firms and employment in commercial activity in each of the local municipalities within the Region in 1989. The sectoral categories differ slightly from those used by Statistics Canada so the data could not be used directly in the estimate of waste generation. Instead, the information was used to estimate the share of Regional waste that is generated by each municipality. 2-6 2.3 Field Work: Methods 2-3.1 Personnel The field crew consisted of three people; two were university graduates in environmental science and one was a college student in mechanical engineering technology. A basic background in science or engineering was deemed desirable because of the quantitative aspect of the work. The commercial portion of the Ontario Waste Composition Study was an exercise in quantitative analysis of commercial wastes conducted under field conditions, using skills learned in technical courses that are part of science and engineering education. The crew received instruction on recognizing the categories of plastic and paper from R. Buggein (Superintendent of IndustrialCommercial Waste Reduction), Region of Waterloo. Because the focus of the waste composition study was on method development, the crew was instructed to be critical of their procedures. The crew was encouraged to set aside all materials that were difficult to categorize, describe them in writing and include them in a 'miscellaneous' category (see Section 2.3.7 below). 2.3.2 Contacting Businesses The field crew had considerable familiarity with a variety of businesses in the Region of Waterloo and they were able to recommend many companies to contact for the study; the Yellow Pages in the phone directory were also consulted for the names of firms. The decision on how best to approach businesses was left up to the field crew, after considering two alternatives: (a) contact by telephone and (b) direct company visits. The field crew quickly realized that the most practical and efficient method of obtaining permission from local businesses to participate in the study was from a personal visit from the crew members themselves. The approach of contacting ihe 2-7 firms by telephone was very time consuming and was inlierently very unsuccessful. In the direct approach, store owners or managers could see first hand, who they would be dealing with. The waste study could be discussed in detail and questions could be answered and the logistical problems at each location could be assessed. A business card from the Region's Recycling Office legitimized the crew's intentions and a rapport between the field crew team and the business could be established. In fact, more than 90°o of the businesses directly approached agreed to participate in the study. 2.3.3 Scheduling Waste Collection One objective of the study was to obtain a "snap shot" of the composition of waste generated in a week by commercial businesses. Therefore, waste collections for the study were tailored to the waste collection for each business. In the simplest case (i.e., once a week collection), the crew visited the company 12 to 18 hours before the bulk-lift refuse bin was scheduled for dumping and removed the accumulated waste. Whenever Monday was the collection day, the crew had to make their collection on Sunday. Many businesses had to be visited 3 or more times in order to obtain a week's worth of waste. In some cases, businesses stored their waste, especially if the putrescible content was low, in order to save the crew repeated trips. 2.3.4 Special Documentation A letter from the Ministry of the Environment authorized the collection of the waste from commercial businesses for purposes of the composition study. The private waste hauler participating in the study requested and received a letter from the Region confirrhing the confidentiality of the waste information obtained in the study. The procedure to obtain Ministry approval for solid waste sample collection by municipalities undertaking waste composition studies is as follows: 2-8 A letter requesting Ministry approval for temporary collection of solid waste samples sfiall be mailed by tfie interested municipality to: Mr. Dave Crump Operations Coordinator Operations Division Ministry of the Environment 14th Floor, 135 St. Clair Ave., West Toronto, Ontario M4V 1P5 The letter shall include, but not be limited to the following type of information: Background and reasons for undertaking the study. Study objectives. Study approach. Contractor's name. Collection area. Approximative number of samples to be collected. Approximative weight of each sample. Estimated duration of the project. 2.3.5 Equipment Used in the Waste Study The following list of equipment includes a rented vehicle and purchased equipment: one - 4.3 m. (14 ft.) cube van (for collection of bagged refuse); one - electronic platform scale (150 kg capacity, Accu Weigh Model PAK- 150 (electronic, battery operated scale with digital read-out), Exact Weight Scale Inc., Toronto, Ontario); one -electronic bench scale (500 g capacity, Accurat, model 3670) 2-9 one - chicken wire "crib": 1.2 m. (4 ft.) x 1.2 m. (4 ft.) x 1.3 cm. (1/2 in.) plywood base; 0.6 m. (2 ft.) highi chicken wire and 2.5 cm. (1 in.) x 5.1 cm. (2 in.) furring sides. Nailed to the underside of the crib floor was a square frame which permitted the crib to be centred on the bed of the platform scale; the crib was used for weighing the refuse as it was being collected from the firms; 40 - 30 litre polyethylene garbage cans; these were used as containers into which sorted refuse was placed; one - broad-mouth aluminum shovel; used for cleaning up spills; one - broom; used for cleaning up spills and sweeping out the vehicle; one - staple gun and 0.95 cm. ( 3 8 in.) staples for construction and repair of chicken wire dividers and crib; one - claw hammer; 5.1 cm. (2 in.) common nails: used in the construction of the crib. Personal Safety Equipment: a) Certified steel toe safety boots b) Coveralls c) Orange safety vests d) Hard hats (at the landfill) f) Rubber safety gloves g) Particle filter masks (dust in garbage bins) h) Complete first aid kit (in truck) i) Tetanus polio vaccination (optional: diphtheria, Hepatitis A and B). 2.3.6 Waste Collection Methods In the Regional Municipality of Waterloo, private waste haulers are usually contracted to remove the waste from commercial businesses, except in the downtown core of Kitchener and Waterloo where waste collection was three times per week or daily, respectively. The commercial haulers provided bulk-lift refuse containers of various sizes (2 to 8 cubic yards) in which a firm's waste was accumulated and picked up 2-10 as required. In most cases, wastes were placed, loose, into the bulk bins; several businesses used connpactor type bulk refuse containers. Waste sampling procedures varied depending on whether the waste was loose or compacted. In the former case, the entire contents of the container were unloaded, weighed in a chicken wire wood "crib" mounted on a scale (see Figures 2 and 3) and placed in 4' x 4' x 4' heavy duty corrugated containers ("gaylords") in the back of a cube van and taken to the Waterloo landfill site (parking lot of the Recycling Office) for sorting (see Figure 4). Unloading waste from a compacted entanglement of loose and bagged refuse in a 6 or 8 cubic yard bin was very difficult. It was decided that only half of the contents of the bin could be conveniently and efficiently unloaded and weighed, given the arduous task and the time requirement. The weight of the entire bin was estimated on a volume basis from the weight of the sample that was removed, i.e., usually several hundred kilograms. All loose waste was set aside for soning; bags of refuse were randomly placed into two piles, with an equal number of bags in each pile. One pile was randomly selected for sorting, the other pile was returned to the bin. (See Section 2.3.4) 2.3.7 Sample Sorting and Data Management The commercial waste composition data sheets (Table 4) were used for logging the weights of the various waste materials encountered in the samples. After sorting the waste into categories, each category was weighed and its relative contribution to the total sample weight was determined, i.e., percent of the waste composition. Waste materials that could not be easily categorized, were separately identified (described and weighed) on a "miscellaneous" table, accompanying the main waste composition table for each sample. The total weight of materials in the "main" and "miscellaneous" lists equalled 100% of the sample weight. 2-11 TABLE 4: WASTE COMPOSITION DATA FIELD SHEET TiMn : SIC; Sdsplt I : Col IfCt Ion anti: Ninillry of thf En«irona«nl Wdttt Coapoiltion Studr GORC l SlOWlf tlxlICO Il I II I II (l) Piptr (4) H«vspr1nt (b) Fin» Pap«r / CPO / led^tr (c) tHqa:ln»i / f ly»ri (a) Wj.ed / PUsUc / Niied (<) ftoiOodri] (f) Knfl (9) Wjl lpdp«r (h) OCC (i) Tissues fx--^ ---'--.:;j<>.-ar^*;' FIGURE 2: WEIGHTING COMMERCIAL WASTE IN A CRIB MOUNIED ON AN ELECTRONIC DIGITAL SCALE FIGURE 3: REMOVING WASTE FROM A COMMERCIAL WASTE BIN FIGURE 4: SORTING A WASTE SAMPLE AT THE LANDFILL SITE SECTION 3 RESULTS 3.0 RESULTS 3.1 Waste Composition of Commercial Groups A brief summary of the principal components in the waste streams from each of the two-digit SIC commercial groups is presented in the following sections. Each SIC group IS listed separately. A complete waste composition for each of the samples is included in Appendix B. Table 7 summarizes the waste compositions of the 16 SIC groups. The principal components of the waste streams sampled are in the following sections. Where more than one sample was taken, the mean percentage is shown ("n" indicates the number of samples sorted). 3.1.1 SIC 17-Leather and Allied Products Industries SIC 1712--footwear manufacturer (n = 1) The principal components, by weight, of the waste sampled from footwear manufacturing firms were: textiles/leather/rubber 48.2% wood 13.7% OCC 12.0% 3-1 2.3.8 Data Obtained for Per Employee Waste Generation Rates Two sampling methods were used to determine the quantity of waste generated at each firm. In the first method, the field crew weighed the waste in the refuse containers before putting the waste in the cube van for removal to the Waterloo landfill site for sorting. As noted above, the frequency of waste collection at each firm was obtained from the owner or manager. The field crew obtained the employment figure for each business at the time of the interview or by telephone. When it was not possible to obtain the number of full- and part-time personnel from each firm, we used the figures for total employment were used in the regressions of employment versus waste quantity. This is compatible with the data gathered by Statistics Canada. The first method enabled us to get waste quantity information from small and medium size businesses. The method was very labour intensive and time consuming but worked well for small loads of loose waste. The method was not satisfactory for refuse compacted in 6 to 8 cubic yards containers. The latter containers were frequently encountered at some of the larger locations. The second procedure was applicable to all bulk containers irrespective of bin size or degree of waste compaction. A scale initially developed to weigh loads of sand and gravel carried in the scoop of a front end loader has been adapted for use on overhead (front-end) loading garbage trucks. The scale works off of the hydraulic lift system that raises and lowers the arms of the bin hoist. A Wray-Tech Model WT4000 6000 (obtained from Woolsey Equipment Sales Ltd., Ottawa) was installed on an overhead packer truck and calibrated with the assistance of the Toledo Scale Company, Hamilton, Ontario. The bulk waste weighing procedure was a two-step process. First, the bin and waste contents were weighed. Then the contents of the bin were dumped into the truck and the empty bin was weighed. The weight of the bin contents was 2-12 determined by subtracting the weight of the empty bin from the weight of the bin plus contents. Again, employment data were obtained for these firms, either by telephone or directly visiting these firms after the waste had been collected. As noted above, participants in the study were assured of confidentiality of the waste generation and composition information. (NOTE: no locations will be identified by name in this report). Bin collection frequency was determined from the hauler's records and a daily generation rate (kg day) of waste was determined for each firm. At the conclusion of the field work, the employment and waste generation data were plotted on separate graphs for each of the commercial groupings. The length of the "work week" was different for different SIC groupings. Some businesses are open 7 days a week (restaurants, hotels, etc.) and some for 6 days (supermarkets, banks, automobile dealerships, etc.). Some printing shops were the only commercial businesses included in our study that operated on a 5-day work week. 2.4 Estimates of Average Per Employee Waste Generation Rates Each sample observation provided information on the number of employees and the total weekly waste generation for the establishment. This permits two different kinds of statistical generalization. First, it is possible simply to divide the total waste by the number of employees to obtain an estimate of waste generation per employee. Several of these estimates can then be used to determine average values and standard deviations. Second, more information can be extracted by plotting total waste against employment for each observation. This provides: (1) a visual pattern of the overall variability in the results, an evaluation of the relation between waste generation per employee and size of store (e.g., are big stores more or less efficient with respect to waste generation?); (2) a measure of the waste reduction efficiency of individual 2-13 stores relative to the group; and (3) an evaluation of the effectiveness of the sannple selection in relation to store size. By fitting a regression line to the graph we obtain another measure of the regularity of waste generation, i.e., the regression coefficient r^. Another estimate of the relation between waste generation and number of employees is the slope of the regression line (b). In the next step in the analysis, estimates of waste generation per employee are used to estimate total waste generation within the study area. Either the mean value of waste per employee or the regression slope (b) could be selected. The regression slope was used as long as it was adjudged reliable; otherwise the mean value was used. The reliability depends on both the regression coefficient (over 0.5) and the scatter of observations on the graph. A sample with a wide variety of different stores sizes was deemed acceptable. Those where the observations were clustered together around the same size store were rejected. In the ideal case, where there is perfect correlation between waste generation and employment, the intercept (a) is expected to be zero and the mean value should equal the regression slope (b). For further discussion of regression analysis the reader should consult Modern Elementary Statistics (ref. 6). 2.4.1 Estimates From Average Waste Weight Per Employee Data For each SIC group of commercial business, the daily waste weight generated at each firm was divided by the number of employees to obtain the weight of waste per employee per day. An average estimated waste generation rate { ± 1 Standard Error) was calculated for the SIC sector from the sample data. 2-14 2.5 Estimation of Waste Generation by Commercial Sector in the Regional Municipality of Waterloo The estimation of commercial waste generation for the Regional Municipality of Waterloo combines two kinds of information. First, various employment data are used to estimate total commercial employment and employment for various types of commercial activity in municipalities within the Region. Second, the field work provides estimates of the amount of waste generated per employee by type of commercial activity. By combining these two kinds of information the final estimate of commercial waste generation is obtained for the Region and its area municipalities. Consider the breakdown of employment by municipality (Table 5). Note first, the great size range among spatial units. Kitchener is approximately ten times the size of Woolwich and almost 100 times larger than Wellesley. It is much more important to make accurate estimates for the larger places than for the smaller ones. Second, the share of employment in commercial jobs ranges from 30.2 percent in industrial Cambridge to 41.7 percent in Kitchener with its downtown concentration. (Note: Familiarity with the local economic structure is required to make minor adjustments to Statistic Canada employment information where needed). For the Region as a whole, the share of commercial jobs was 32.8 percent in the 1986 Census and 38.7 percent in 1989 according to the Region's Planning Department--a difference that reflects variations in definitions in the two data sets. Despite these differences, the regional employment survey permits us to estimate the share of regional commercial employment to be allocated to each municipality (see the fourth column titled % Jobs in Table 5). This should assist m estimating the share of commercial waste generation. 2-15 TABLE 5 ESTIMATE OF COMMERCIAL WASTE GENERATION IN THE REGION OF WATERLOO (AS STUDIED) Place All 1989 Jobs^ Commercial" Regional Share % Jobs Waste (kg./wk.x 10^) Woolwich 2.6 Sources of Potential Error in Employee Waste Generation Estimates Table 6 lists the kinds of errors that will affect the accuracy of the employee waste generation estimates presented herein. An estimate of the magnitude and "direction" of the error is also given. 2-16 co ta> a> 1/) Xio ai> o t<0 o O to in 1/1 a: <c o 3 OC >- < = UJ (_) t-- o o < Q- n3 QJ 4_) ^-^ X3 C >S 3 QJ ^_- --- O s- C Q. o en i_ 03 l*- S- S O OU VO CD< O Q. (d -t->d a. s-o 4-> OJ 1/1 o O) SECTION 3 RESULTS Paper Newsprint 2.69% 0.60% Fine Paper/CPO/Ledger 1.21% 70.88% Magazines/Flyers 0.13% Waxed/Plastic/Mixed 1.24% 8.99% Boxboard 1.21% 2.15% Kraft 3.52% 4.06% Wallpaper OCC 12.01% 4.00% Tissues 2.28% 0.65% Glass Beer refillable non-ref illable 2.07% Liquor & Wine containers Food Containers 2.07% 0.29% Soft Ortnk refillable non-refillable 0.13% Other Containers Plate Other Ferrous Soft Drink Containers 0.15% 0.06% Food Containers 0.18% Beer Cans returnable non-returnable Aerosol Cans Other 0.45% Non-ferrous Beer Cans returnable non-returnable American Soft Drink Containers 0.07% 0.04% Other Packaging Aluminum 0.08% Other Plastics Polyolefins 1.24% 1.02% PVC Polystyrene 2.90% 0.08% ABS PET Mixed Blend Plastic 0.01% Coated Plastic Nylon - Vinyl 0.13% Organic Food Haste/Rodent Bedding 4.55% 3.83% Yard Waste Wood 13.66% 0.09% Ceramics/Rubble/Fiberglass/ Gypsum Board/Asbestos Diapers Textiles/Leather/Rubber 48.23% 0.61% Household Hazardous Wastes Paints/Solvents 0.28% 1.05% Waste Oils Pesticides/Herbicides Dry Cell Batteries Kitty Litter Miscellaneous 0.8^% TOTAL 100.00% 3 TABLE ; AVERAGE UAS1E COMPOSIJION (ï) DATA FOR COHHERCIAL SIC GROUPS Paper 3.1.2 SIC 28-Printing, Publishing and Allied Industries SIC 2819--printing (n = 3) The principal component, by weight, of the waste sampled from printing, publishing and allied industries was: fine paper 71.0% (some of the fine paper was contaminated with ink) 3.1.3 SIC 48-Communications Industry SIC 4813--combined radiotélévision firm (n = 1) The principal components, by weight, of the waste sampled from communication firms were: fine paper 35.1% coated paper 16.4% food waste 14.4% The firm had cooking facilities for employees; staff worked in shifts and were on the premises throughout any 24 hour period. 3.1.4 SIC 60~Food, Beverage and Drug Industries (Retail) a) SIC 6011 --large supermarket (n = 1) b) SIC 6012-mid-size grocer (n = 3) c) SIC 6019-specialty food (n = 1) 3-2 The overall waste composition for the three kinds of food stores was consistent, but there were large variations in the relative proportions of the components. The principal components, by weight, of the waste sampled from the three types of food stores were: . a) large supermarket: food waste 53.0% OCC 36.3% b) mid-size grocers: newsprint 27.1% boxboard 14.6% OCC 10.2% food 8.2'î c) specialty food store: OCC 75.0% 3.1.5 SIC 61 -Shoe, Apparel, Fabric and Yarn Industries (Retail) a) SIC 61 11 --shoe (n = 2); b) SIC 6149~mens womens clothing (n = 4); c) SIC 6151-fabnc.yarn (n=2) The major components, by weight, of the waste sampled for SIC 61 group were: OCC 28.7% boxboard 15.3% 3-3 In addition, the following observations were made regarding the principal waste components, from specific types of retail establishments: a) shoe stores: newsprint ^4A°o boxboard 26.6% OCC 38.7°o b) mens womens clothing industries (retail): newsprint 19.7% OCC 22.3% c) fabric yarn industries (retail): boxboard 15.5% OCC 31.3% tissues 15.3% 3.1.6 SIC 62-Household Furniture/Appliance and Furnishings Industries (Retail) a) SIC 621 1 --household furniture appliances furnishings (n = 1) b) SIC 6212-household furniture, no appli. furnishings (n = 1) c) SIC 6223-appliance, television, stereo repair shop (n = 1) d) SIC 6231 -floor covering store (n = 1) e) SIC 6239--other furnishings, e.g., linen, glassware (n = 1) On average, the major components, by weight, of the waste steams sampled in this SIC group were: OCC 48.9% textile/leather/rubber 11.7% 3-4 3.1.7 SIC 63-ALJtomotive Vehicles, Parts and Accessories Industries (Sales and Service) a) SIC 6311 --dealerships (n = 6) b) SIC 6331 -service stations gas bars (n = 3) c) SIC 634-parts accessories {n = 1) d) SIC 635-vehicle repair {n = 3) The waste streams for SIC group 63 contained an assortment of vehicle accessories and parts, e.g., gaskets, cables, air filters, mixed automotive plastics, spark plugs, lubricants, and paint spray cans (aerosol). A number of waste materials were not included in the survey because they were not recovered from the general refuse disposal bins. Nevertheless, they are part of the solid waste stream generated by this SIC sector. These wastes appeared to be stock piled for separate disposal, e.g., tires, oil solvents in drums, scrap metal, and lead acid batteries. These items were not quantified in the present study and could be included in subsequent work. The principal components, by weight, of the waste streams for the SIC 63 group of industries sampled were: a) dealerships: ferrous 25.8% OCC 14.8% b) service station: polyolefins 25% OCC 14.3% newsprint 12.8% 3-5 c) parts, accessories: OCC 13.8% ferrous 22.2% textile leather rubber 19.6°o miscellaneous 16.8°o (used auto parts, filters, etc) d) vehicle repair: wood 10.1°o miscellaneous 22.4°o (used auto parts, filters, etc) 3.1.8 SIC 65-Other Retail Industries a) SIC 6521 --florists (n = 3) b) SIC 6542-bicycle shop (n = 1) c) SIC 6562-watch, jewelry repair (n = 1) d) SIC 6591 -second hand store (n = 1) OCC and food/plant wastes were the dominant components of this SIC group. The following outlines specific SIC groups which were sampled and their respective principal components, by weight: a) florists: organic material 50.25% OCC 18.51% b) bicycle shop: OCC 53.6% textile/leather/rubber 23.6% c) watch/jewelry repair: OCC 35.1% newsprint 24.2% fine paper 12.1% 3-6 d) second-hand store: Fine paper 17.0% box board 13.3% polyolefins 13.3% food wastes 13.3% 3.1.9 SIC 70--Finance and Insurance Industries a) SIC 7021 --chartered banks (n = 3) b) SIC 7031 -trust company (n = 1) c) SIC 7051 -credit union (n = 1) The principal component, by weight, of the waste sampled from finance and insurance industries was: fine paper 53.0°o It is significant to note that the trust company sampled produced no fine paper; in fact, this firm produced little waste. The total sample weight was 4.45 kg of which 52.1% was food waste. This may be the result of confidential documents being shredded and removed from the building. Future studies may consider addressing this diversion method of waste paper. 3.1. 10 SIC 91 -Accommodation Service Industries a) SIC 91 11 -hotel motor hotel {n = 4) b) SIC 9112-motel (n = 2) The presence or absence of restaurants partially determined the relative proportion of food wastes generated in this group; some establishments had efficiency units so food would also be processed cooked at those locations. 3-7 The average principal components, by weight, of the waste streams of the hotels and motels sampled were: food waste 19.0% OCC 10.3% (ranged: 1% to 35'^o) newsprint 14.4°o 3.1.11 SIC 92--Food and Beverage Service Industries a) SIC 9211 -licensed restaurants (n = 3) b) SIC 9213--take-out restaurants (n = 3) c) SIC--hamburger take-out sit-down restaurants (n = 3) The principal components, by weight, of the waste sampled from food and beverage establishments were: a) licensed restaurants: food waste 54.8% glass 21.5% OCC 8.8% b) take-out restaurants: food waste 57.6% OCC 9.4 /o newsprint 6.6%o c) "hamburger" take-out'sit down restaurants: food waste 28.3% OCC 28.0% coated paper 7.3% 3-8 3. 1.1 2 SIC 96-Amusement and Recreational Service Industries a) SIC 9621--movie theatre (n = 1) b) SIC 9691 --bowling alley (n = 1) c) SIC 9692-amusement park (n = 1) d) SIC 9699-horseback riding (n = 1) The four kinds of amusement activities are very different from each other and the composition of the waste streams have little in common. However, paper, food waste and plastics were predominant. Over the sector, the food waste component accounted for an average 17.7% of the refuse weight. The theatre generated a high percentage of coated paper (15.8%); wood waste, in the form of wood shavings (animal bedding) from the riding establishment was 45.6%. 3.2 Per Employee Waste Generation Rates 3.2.1 Overview Data Handling For each company participating in the study, a daily, per employee waste generation rate was determined (kg per employee per day). The weight of waste generated by a company during one "work week" was divided by the number of days in their "work week", either 5, 6 or 7. The weight per day was divided by the total number .of employees in the firm. An estimate of the employee waste generation rate per day for each SIC group, or sub-grouping, was obtained by averaging the information for all companies in the same SIC group or sub-grouping. (kq'wk) = weight per day 6 weight per day = employee generation rate per day total no. of employees 3-9 sum: employee generation rates = average employee generation n (no. of employees) rate per day For each two-digit SIC group or sub-grouping, the daily waste generation rate for each firm was also plotted against the number of employees. Linear regressions were calculated for the data and the resulting coefficients representing the employee waste generation rate (the coefficient b in the regression equation: y = a + bx) were compared with the estimates of daily waste generation for the SIC sector, determined by the averaging method. In the following Sections (3.2.2 to 3.4), the per employee waste generation data are briefly evaluated with respect to the parameters of sample size, data scatter on the graph, regression coefficient and other anecdotal information which affected the decision to use either (1) the regression coefficient, b, or (2) the calculated average, for the SIC sector estimate of the rate of waste generation by employees in that sector. Table 8 summarizes the estimation of waste generation presented in Sections 3.2.2 to 3.4 and should be referred to for the numerical calculations of the per employee waste generation rates. Figures 5 to 20, showing the distribution of the sample data for each SIC sector, are indicated in each sub-section heading. Numbered data points on these figures indicate sample numbers. 3.2.2 SIC Group 28-Printing, Publishing and Allied Industries (Table 11 & Figure 5) Printing is considered a "light industry". Although the regression coefficient was 0.61, many data points were clustered at the low employment end of the scale. An average of all the data should be used as the waste generation estimate for the group, i.e., 4.9 kg/employee/day. 3-10 s : -Ile c * «4 O 9 I; : 9 Cf 3 m O O - I i a a o « « « a a a : : : a g 3 u « 19 OH Kti Q, 9 ^ -a J3 il ^ A - c c c 3 I ' s ^s I i OOOOOO OOO O O OOO O » ff. f* O r- < OOOOOOO OOO O mokr-iaoo oooi-<>« o 1 r- r> o o O O OOO O O O OOO o r-l -A O <0 O « M O O 1^ r« <-i o O O r« O A O «D > « O O o - - » - c 1 i £ c c - c ' . 5 c c - « > c - £ £ -D O - o - c u - -> « I 4J ^ -4 o ' ~ 3 Ï . Ï : Î J' o C 4J TABLE 1 1 SIC GROUP 28, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE PRINTING, PUBLISHING AND ALLIED INDUSTRIES Sample # 3.2.3 SIC Sector 56 - Metals, Hardware, Plumbing, Heating and Building Materials Industries (Wholesale) (Table 12 & Figure 6) Although this SIC group is considered as wholesale by the classification system, retail hardware and building supply stores have general retail activities as part of their business. Because the regression coefficient, r = 0.97, was strong, the regression estimate for the waste generation rate was used; 5.7 kg employee day. 3.2.4 SIC Group 60 Food, Beverage and Drug Industries, Retail (Tables 13 & 14, Figures 7 & 8) Per employee waste generation rates for small mid-size markets and variety stores is lower than that generated by larger "chain-store" supermarkets. For smaller mid- size stores (Figure 7), the estimated rate was 7.7 kg employee. day; for larger markets (Figure 8), the average rate was 12.2 kg employee day. The regression coefficient for the small store was 0.869 and 0.49 for the large markets. Regression analysis did not give a reasonable estimate for supermarket waste generation because of the scattered distnbution of the data. We have attributed 2 3 of the employment in this group to small and mid-size stores; 1 '3 to the larger supermarkets. The waste generation estimate for the group is: 2 3 X 7.7 kg/employee/day + 13 x 12.2 kg/employee day = 9.2 kg/employee day. 3.2.5 SIC Group 61 - Shoe, Apparel, Fabric and Yarn Industries, Retail (Table 15 & Figure 9) The regression coefficient of .0587 was judged to be marginally acceptable, giving an estimate of the waste generation rate of 0.6 kg employee day. 3-11 TABLE 1 2 SIC GROUP 56, WASTE GENERA TION DA TA (KG/EMPLOYEE/DAY) FOR THE METALS, HARDWARE, PLUMBING, HEA TING AND BUILDING MA TERIALS INDUSTRIES (WHOLESALE) Sample # TA B L E 1 3 SIC GROUP 60, WA STE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE SMALUMID-SIZE FOOD STORES (RETAIL) Sample # TABLE 1 4 SIC GROUP 60, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE LARGE FOOD STORES (RETAIL) Sample # TA B L E 1 5 SIC GROUP 61, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE SHOE, APPAREL, FABRIC AND YARN INDUSTRIES (RETAIL) Sample # 3.2.6 SIC Group 62 - Household Furniture, Appliances, and Furnishings Industries, Retail (Table 16 & Figure 10) A single datum tor a large company biased the regression analysis so the average ot all the data are used to estimate the waste generation rate which was 1.49 kg employee day. 3.2.7 SIC Group 63 - Automotive Vehicles, Parts and Accessories Industries, Sales and Service 3.2.7.1 SIC Group 631 - Automobile Dealers (Table 17 & Figure 11) The study sample was relatively large (n = 14) and included firms with a large number of employees. The regression coefficient, r = 0.86, showed a strong correlation between waste generation and employment. Based on the regression, the waste generation is estimated to be 0.87 kg employee day. Why use the regression value of 0.87 kg employee day and not the sample mean (1.4 kg/employee day), when all but two of the sample data are greater than 0.87 kg/employee/ day? In practical terms, these two estimates do not differ significantly from each other; the data plotted in Figure 1 1 suggest a strong relationship between employment and waste generation (regression coefficient, r = 0.74). Additional sampling would strengthen this relationship further. 3.2.7.2 Group 633 - Gasoline Service Stations (Table 18 & Figure 12) The sample size was too small (n = 3) to use the regression estimate. Therefore, the sample average (0.36 kg employee day) was used as the waste generation estimate. 3-12 TA B L E 1 6 SIC GROUP 62. WA STE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE HOUSEHOLD FURNITURE, APPLIANCES AND FURNISHINGS (RETAIL) Sample # TABLE 1 7 SIC GROUP 631, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE AUTOMOBILE DEALERS Sample # TA B L E 1 8 SIC GROUP 633, WA STE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE GASOLINE SERVICE STATIONS Sample # 3.2.7.3 Group 635 - Motor Vehicle Repair Shops (Table 19 & Figure 13) The wide range of weights over a very small employment range can be accounted for by the waste management practices of many firms. Although scrap metal bins were usually on the company's premises, metal items were routinely discarded in the general garbage bin. Regression analysis was not applicable to the cluster of data. Therefore, the waste generation estimate of 4.6 kg employee/day was obtained from averaging the data. 3.2.8 SIC Group 65 - Other (Miscellaneous) Retail Store Industries (Table 20 & Figure 14) The regression coefficient, r = 0.365, was indicative of the wide scatter in the data. Therefore, the average of the sample data (4.94 kg employee'day) was used. 3.2.9 SIC Group 70 - Deposit Accepting Intermediary Industries (Table 21 & Figure 15) The regression of the data gave an acceptable regression coefficient of 0.825 and thus a regression estimate of 0.16 kg employee day. 3.2.10 SIC Group 91 - Accommodation Service Industries, Accommodation Wrthout Restaurants but with many Efficiency Unrts (Table 22 & Figure 16) The regression coefficient was too low to accept the regression estimate. The average of the sample data gave a waste generation estimate of 6.2 kg/employee/day. Although there was no restaurant associated with the facilities, the high waste generation rate is attributed to the efficiency units where long term residents were living and cooking meals. This type of accommodation becomes a residential dwelling and must be treated as a special waste stream. 3-13 3.2.11 SIC Group 91 - Accommodation Service Industries, Accommodation with Restaurants (Table 23 & Figure 17) The regression coefficient was too low to accept tfie regression estimate. The average of the sample data gave a waste generation estimate of 1.7 kg employee day. The larger number of employees at these facilities led to a lower per employee wastes generation rate than for premises with efficiency units. For SIC Group 91 as a whole, we assumed that hotels with restaurants might account for two thirds of the employment for this group. 3.2.12 SIC Group 92 - Food and Beverage Service industries Licensed (Table 24 & Figure 18) and Unlicensed (Table 25 & Figure 19) for Alcoholic Beverages The regression analyses for the licensed and unlicensed restaurants were similar (regression coefficient, r = 0.77), so the data were combined and analyzed together giving a regression coefficient, r = 0.77. The regression estimate tor waste generation for the combined data was 3.0 kg employee day. 3.2.1 3 SIC Group 96-Amusement and Recreational Service Industries (Table 26 & Figure 20) The data were clustered at the employment end of the scale, so use of the regression value was not appropriate. The sample average of 2.1 kg employee day was used as the waste generation estimate. 3.3 Wastes Generation Estimates for Other SIC Groups SIC Group 64 (General Retail Merchandising Industries) includes department stores. A waste generation estimate for these firms was the average of the estimates for similar retail SIC Groups 61 and 62; i.e., 1.14 kgemployee/day. 3-14 TABLE 19 SIC GROUP 635, IV (KG/EMPLOYEE/D/ REPAIR SHOPS Sample # TABLE 1 9 SIC GROUP 635, WASTE GENERA TION DA TA (KG/EMPLOYEE/DAY) FOR THE MOTOR VEHICLE REPAIR SHOPS Sample # TAB L E 20 SIC GROUP 65, WA STE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE OTHER RETAIL STORE INDUSTRIES Sample # TA B L E 2 1 SIC GROUP 70, WA STE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE DEPOSIT ACCEPTING INTERMEDIARY INDUSTRIES Sample # TABLE 22 SIC GROUP 91, WASTE GENERA TION DA TA (KG/EMPL O YEE/DA Y) FOR THE A CCOMMODA TION SERVICE INDUSTRIES WITHOUT RESTAURANTS (MOTELS) Sample # TABLE 23 SIC GROUP 91, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE ACCOMMODA TION SERVICE INDUSTRIES WITH RESTAURANTS (HOTELS) Sample # TA B L E 24 SIC GROUP 92, WAS (KG/EMPLO YEE/DA V SERVICE INDUSTRIE BEVERAGES) Sample # TABLE 24 SIC GROUP 92, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (LICENSED FOR ALCOHOLIC BEVERAGES) Sample # TABLE 25 SIC GROUP i (KG/EMPLOy SERVICE INC Sample # TABLE 25 SIC GROUP 92, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE FOOD AND BEVERAGE SERVICE INDUSTRIES (UNLICENSED) Sample # TABLE 26 SIC GROUP 96, WASTE GENERA TION DA TA (KG/EMPLOYEE/DA Y) FOR THE AMUSEMENT AND RECREATIONAL SERVICE INDUSTRIES Sample # For SIC Groups 71 to 77 (Finance, Insurance and Business Service Industries) wastes generation data were obtained from a study that was conducted for the Ontario Ministry of Government Services (personal communication: Ms. Marook Sidhwa, Regional Coordinator - Toronto East, Waste Management Program, November, 1990). The average wastes generation rate was reported as 1.34 lb employee day or 0.61 kg employee day. Because of the similarities in activity, the waste generation estimates for SIC Groups 97 to 99 (Personal and Household Service, Membership Organizations and Other Service Industries) were estimated to be the same as that for banks (SIC Group 70). As earlier discussed. Table 8 provides a summary of the estimation of waste generation by commercial sectors as discussed above. 3.4 Sources of Potential Error in Employee Waste Generation Estimates Error in the estimates of waste generation for a municipality can occur in two ways. First, the labelled Waste Survey in Table 6 is derived from the evaluation of ratios of waste generation per employee (Section 3.2.1). The error occurs in the sampling procedure, due to store-to-store differences m the ratios; this error can be reduced by increasing the sample size. The results presented in Table 8 suggest that the standard deviation ranges from 10 to 30%. Difficulty in identifying and clahfying the correct type of business SIC can also contribute to that error, and is more difficult to evaluate. The error depends on the significance of identifiable differences in subtypes of commercial activities, perhaps segmented by location or brand names or product mix. A store incorrectly identified could lead to a sizeable error in a small sample. In this study, local business directories provided the SIC for the businesses. Measurement errors, e.g., weight of waste, should be relatively minor. 3-15 The second form of error (possibly embodied in the remainder of Table 6) is related to the estimation of total commercial activity in various sectors, based on various data sources. Each data source has its own problems. Unlike the waste study data, these errors cannot be reduced by increasing the sample size. Census data are comprehensive, but begin with the undercounting bias that averages this percent across the population as a whole. There may be other systematic errors in reporting the SIC; such as, whether the person is actually working, or the location of the work place, fvlost of the error in the Labour Force survey is derived directly from the sample size, since there is not detailed information on location or SIC. The regional employment survey provides greater spatial detail but carries a high level of error due to non-response and errors in SIC or number of employees. Local governments are not professional data gathering agencies and employers are not required to respond. The present study is thus an exploratory one, and the sampling errors in the waste survey predominate. As more information is integrated from additional work, and samples become larger and more precisely targeted, these waste survey errors can be reduced and made small, relative to the problems of employment estimations and projections. 3.5 Estimation of Commercial Waste Generation in the Regional Municipality of Waterloo Table 9 disaggregates the various SIC categories from Statistics Canada to conform to the groups used in the present field study. Note that much of the commercial activity can simply be grouped together as office employment. The field study has focused on the variance in waste generation among retail and service activities. The table also contains estimates of total regional employment for each of the commercial sectors. To obtain an estimate of the Region's employment from the CMA data in the Census we simply multiplied by 1.028 to reflect the slight differences in the spatial definition of the study area (i.e., the Region's boundaries are slightly larger than those of Statistic Canada for the Region). To convert the 3-16 1986 employment to 1990 employment, we multiplied by the estimated commercial employment growth of 15 percent. The application of growth rates in this manner does not account for fluctuations occurring as a result of economic fluctuations, such as during a periods of recession. The joint effect of these two adjustments is 18.2 percent. These employment estimates are combined with the waste generation per employees to estimate total commercial waste for the SIC group listed. Finance and service industries have been estimated to produce nearly 40% of the total commercial waste. This may be due to the high number of people employed in these sectors with the Region. The data in the right hand column of Table 9 are estimates of weekly waste generation rates (kg employee week) for 13 commercial SIC Groups. The weekly per employee waste generation estimate for each SIC group was multiplied by the total regional employment for the group to obtain the weekly waste contribution (kg/week) from the SIC group. These calculations are shown in Table 8 (note: the kg/wk are presented in 1,000s, i.e., the actual values are 1,000 times higher than the number entered in the table; e.g., 342 x 1,000 = 342,000. The total estimated weight generated by the commercial sector is 1,469,400 kg wk, or approximately 1,469 tonnes wk (76,388 tonnes year). In 1989, the total waste landfilled in the Region of Waterloo was 439,000 tonnes. Waste from commercial sources is therefore estimated at 76,388 439,000 x 100 or 17.4=^0 of the total tonnage. Table 5 relates the size of the commercial work force in each area municipality with the proportion of waste generated by the respective municipalities in the Region. Kitchener, Waterloo and Cambridge account for approximately 92°/o of the commercial waste generated in the Region. 3-17 TABLE 9 ESTIMATES OF COMMERCIAL WASTE GENERATION Activity Employment CMA (1986) Region* (1990) Waste Generation kg./empl ./wk. Total Waste kg./wk. X 10-^ Retail Table 10 presents a comparison of the per employee waste generation rates estimated in the present study and those estimated by Rhymer & Green (ref. 14). A discussion of these results is provided in Section 4.0. 3-18 TABLE 10 COMPARISON OF PER EMPLOYEE WASTE GENERATION RATES: RHYNER & GREEN (REF. 14) AND PRESENT STUDY ^ SECTION 4 DISCUSSION 4.0 DISCUSSION 4.1 Overview of the Method Waste Composition Table 7 summarizes the waste streams from the 16, two-digit SIC commercial sectors. Because these are average percentages of the composition of waste samples collected from more than one company, the total will not add up to 100%. It is apparent that paper predominates as the major category of waste. In most cases, OCC is the largest fraction of the paper waste. Food waste from restaurants and markets is a significant portion of the waste streams from these businesses. The waste composition data are presented as percentages of the total composition and indicate the relative proportion, i.e., the general picture of various waste materials generated by commercial businesses. However, to be useful to waste management personnel in municipalities, the waste composition data must be accompanied by quantitative information on waste generation. For example, if OCC is identified as a significant percentage of the waste from a particular commercial business the following questions must be addressed: 1) How many similar businesses are there in the municipality? 2) How much OCC is generated by all of those businesses in the municipality? 3) What percentage of the waste stream is represented by OCC in the other commercial groups? 4) What is the total tonnage of cardboard from all groups? 4-1 Waste Quantity DeGeare & Ongerth (réf. 3) reported a relationship between the quantity of waste generated by commercial businesses and business employment. In about 50°o of the two-digit SIC groups that we studied, reasonable regression coefficient values (r) for the relationship between waste generation and employment were obtained (Table 8). In the case of the remaining SIC sectors, one or more reasons were proposed to explain the poor regressions; e.g., sample size of businesses was too small; data were clumped; interfering waste management practices; etc. In these cases the average per employee waste generation rates were used in calculations rather than the value for 'b' (slope) in the regression equations. On the basis of the DeGeare-Ongerth relationship, the waste generation rates for retail commercial activities were estimated on a Region-wide scale, using suitably adjusted Canada Census data for the Regional Municipality of Waterloo (see Section 2.0). Referring to the OCC example above (i.e., where a relatively high proportion of OCC is identified in the commercial waste streams in a municipality) waste management planners can estimate the quantity of OCC generated by all of the commercial groups in a municipality, once they know the following: (1) per employee waste generation rate for each SIC group; (2) the total employment in the commercial groups within the municipality; and (3) the quantity of OCC in each of the waste streams that were studied as part of this waste composition study, i.e., those commercial activities that are related to residential consumption. (Note: this forms the basis of estimates in data base projections.) 4-2 4.2 Evaluation of the Methods 4.2.1 Waste Composition of Commercial Businesses Timing of the Study If the waste composition study had been conducted two or three years ago in the Region of Waterloo, we could probably have stated with certainty that the composition of the waste stream had been adequately assessed by our study methods. Presently however, waste reduction and waste diversion are being more frequently practised as company policy or by conscientious employees who take recyclable materials from places of work to recycling locations in municipalities or home to their Blue Boxes. We expect that these activities have reduced the quantities of some materials that otherwise would have been discarded in the bulk refuse containers. The impact of these waste diversion activities would be greater in companies with fewer employees than in those with larger employment. We cautiously regard the composition data as a best estimate under constantly changing circumstances. This study did not attempt to quantify the amount of materials being diverted from a company's waste stream; the waste composition, therefore, does not include those materials which were being diverted (if any) through any outside agencies. Because of the scope of the work, it was not possible to design a waste sampling program that would permit the collection of a sufficient number of samples so that statistical analyses could be applied to the waste composition data. It must be pointed out that this study was a prerequisite study; the level of variance between the estimated and actual waste composition is not known, fvlore field work must now be done in other municipalities to augment the data contained herein. 4-3 Waste Composition Variability Does one expect a large variation in the composition of the waste streams generated by commercial businesses throughout the year? Given the "predictable character" of retail activities carried on within each SIC group, there is no reason to expect a significant variation in the composition in the waste generated by business within a given sector. It is expected, however, that there may be variations in the quantity of waste, with increases occurring at certain times of the year, e.g., Christmas holidays, year-end inventory, etc. However, as was pointed out earlier (see Section 2.0), retail activity is dependent on consumer habits. Consumer waste generation is reportedly consistent, varying + -10% of a yearly average over three quarters of the time (cf. Vesilind & Rimer, ref. 17). The implication of this consistency is that seasonal variations in residential refuse generation patterns will be mirrored in many of the commercial retail sectors. Financial institutions may also exhibit predictable fluctuations in waste composition and or quantity, that may be correlated with cyclic business-related activities. 4.2.2 Per Employee Waste Gerieration Waste Collection Unloading waste from refuse bins by hand was unpleasant, time consuming and very awkward, particularly for compacted refuse. Nevertheless, this method enabled us to obtain the total weight of refuse discarded by 65 of the businesses surveyed in the study with four samples from "light industry". The remainder of the refuse weight data from 80 companies were obtained using a scale mounted on a garbage truck (see Section 2.0) and 10 samples were "dedicated" loads from single businesses, with load weights from landfill scalehouse data. A number of firms were sampled twice during the study. The total number of samples was 212 (Table 8). 4-4 The truck collection route varied each day but, in general, the Monday route was the same each week, Tuesday routes were similar, and so forth. Occasionally, additional pick-ups were radioed to the driver, for example, businesses scheduled for "on-call" collections, sporadic customers which require pick-ups once every three to four weeks, etc. The truck-mounted scale greatly enhanced the data collection expectations initially envisaged for the study. It should be noted that the weighing procedure significantly increased the length of time that the driver had to spend at commercial customers on the collection route. Per Employee Waste Generation The economic slow-down has been correlated with a reduction in the amount of refuse entering the Region of Waterloo landfill sites (personal communications, R. Martiuk, Director of Solid Waste). Notable reductions in construction refuse reflect the low number of new houses being built. In theory, a reduction in commercial sales will be followed by a reduction in the retail work force. The relationship between waste generation and employment will go through a period of adjustment until the SIC sector-specific waste generation versus employment ratio is re- established. At the present level of sophistication of this study, it was not judged important to account for these potential perturbations in the work force. 4.3 Graphical Presentation of Waste Generation Versus Employment Potential Method to Evaluate Company Waste Management Performance ? Graphs of the study data for waste generated by businesses, versus employment (Figures 5 to 20), display the variance of "waste management performance" that has been encountered in the sample of businesses. In theory, the waste generated by businesses should be closely correlated with employment and the data should tend to fall about an imaginary linear projection line. If there are data that are greatly removed from the linear tendency of the majority of the sample points, those businesses may be targeted for investigation with respect to their waste management practices. For example, a business with exceptional 4-5 waste minimization efforts wtH show up as a data point that is well below the general linear grouping of businesses; a business with poor waste management policies will show up as a data point that lies well above the linear grouping of businesses. Therefore, municipalities are advised to plot the employment waste generation ratios in order to "get a feel" for practical problems that they can address in specific companies. A simple average of employee waste generation rates would suffice if rates, alone, were important. While the per employee waste generation rates are simply taken as the values of b' (slope) in Table 8, one may legitimately modify these rates, based on the number of employees in a given firm. In other words, one may divide the value for a' (kg day) by the number of employees in a firm and add this quotient (in units of kg employee day) to the value of b'. As employment increases, the impact of the a' (employment) on the value of b' will decrease. No company- specific adjustments were made to waste generation estimates because we were interested only in an average estimate, representative of the SIC group as a whole, i.e., the value of b' alone. 4.4 Usefulness of Landfill Data in Estimating Commercial Refuse Quantity Generally, there are three systems for the collection of waste from commercial sources and delivery to landfill sites: (1) residential garbage trucks and (2) front end (or over-head) packer trucks and (3) "dedicated loads" from large supermarkets and large malls. Residential garbage trucks frequently make collections from commercial businesses as part of their daily routing through a municipality. The load is weighed at the scalehouse and the weight is normally recorded as "residential". The fraction of the waste collected from commercial businesses cannot be accurately determined under these circumstances. 4-6 Haulers using front end packer trucks frequently make between 25 and 50 refuse collections from customers before proceeding to a waste facility. A typical collection route for one of tfiese trucks may include stops at: schools, senior citizen's fiomes, commercial businesses, industries, fiospitals, condominiums, apartment hiouses, malls, etc. It is apparent that no matter what category is chosen to designate the "source" of the waste, when the load is weighed at a disposal facility, the choice will not reflect the heterogeneity of the waste in the truck. It is normal for these loads to be recorded as either "commercial" or "industnal". Given the nature of the waste delivery systems from generator to transfer station or landfill site, most of the scalehouse data do not give a reliable picture of commercial and industrial waste generation, and to use that data in estimating waste composition would be misleading. Yet, scalehouse "records" are the basis for the widely held generalization that residential waste is "40°o" of the total waste stream and commercial and industrial waste accounts for "60°/o". There is good reason to doubt the accuracy of this or any other percentages that rely on scalehouse weight data. The method that we have developed in the present study will enable municipalities to make a reasonable estimate of the waste generated by the commercial business sector. The method described in Volume I of the Waste Composition Study can be used to estimate the residential waste stream. 4.5 Verification of the Employee Waste Generation Estimates In the absence of an alternative method to directly estimate the employee waste generation rates, one must defer to a comparison of the data with published literature values. Such a comparison is given in Table 10. With the exception of the generation rates for the financial operations, the results compared favourably with those of Rhyner & Green (ref. 14), especially it one were to estimate limits of ±10 to 30% around both sets of data. 4-7 The following verification metfiod is suggested in future studies. Using small "strip malls", estimate the total waste generation rate for each business, using the SIC per employee waste generation rate estimates (from this study) and the employment figure for each business. Compare the estimated sum of waste generated for the entire sample mall with the actual weight of waste produced by the mall. 4.6 ' Light Industry " The Standard Industrial Classification system uses the term "industry" throughout (e.g., "Retail Trade Industries"), but no categorical distinction or definition is given to the term "light", with respect to any kind of industry. Commercial businesses are also called industries, so one cannot look to the SIC code to assist in distinguishing "light" industry from "heavy" industry. Semantic arguments and clear problems of nomenclature aside, an arbitrary decision was made to call the shoe manufacturing industry (SIC 17) and the printing industry (SIC 28) "light industry". No special methods were applied to the data gathering procedures for these businesses and therefore the data are considered tentative. This study describes sampling procedures for commercial activities that closely serve the residential sector. Longer term sampling procedures are needed to assess industrial waste stream characteristics. 4-8 SECTION 5 CONCLUSIONS & RECOMMENDATIONS 5.0 CONCLUSIONS & RECOMMENDATIONS 5.1 Conclusions 1. Waste composition and per employee generation rates have been estimated for the commercial businesses in the Regional Municipality of Waterloo. The methods used in the present study provides direct estimates tor 52°o of the total employment in commercial business in the Region and indirect estimates for 100%. Thus, estimates of the waste generated by a segment of the commercial sector of the municipality have been made for the first time. The total annual tonnage received by the two Region of Waterloo landfill sites in 1989 was 439,000 tonnes. Based on the results of the present study, the commercial sector contributed an estimated 76,388 tonnes, or 17.4% of the total weight. 2. The most commonly encountered waste material in commercial refuse was corrugated cardboard (OCC) which ranged from a low of 4.0% to a high of 49.0% of the weight of refuse generated by the firms which were sampled. The wide range in OCC content may be the result of some firms separating used OCC for recycling, possibly in anticipation of the proposed ban on the landfilling of OCC within the Regional Municipality of Waterloo in 1991. Variations observed in the composition of other waste streams may be due to recycling activities, either under the auspices of company-wide programs or by conscientious employees who took materials to recycling locations in the municipality or home to their own Blue Boxes. 3. The statistical reliability of the waste composition data for some of the SIC groups is questionable because of the small number of waste samples that were sorted. Nevertheless, the data indicate the general proportion of 5-1 materials m the waste streams from the 16, two-digit SIC groups that comprise the commercial business community in the Region. Waste from 65 businesses was sorted. The installation of a truck-mounted scale, used to determine the weight of refuse in 2 to 8 cubic yards refuse bins, enabled us to obtain waste quantity data from an additional 80 commercial businesses. For estimating the per employee waste generation rates, this method is more efficient than the labour intensive method, used in the waste composition part of the study, in which the crew unloaded the refuse bins by hand to determine the total weight of the waste in the bin. During the course of the study, insights were noted regarding the effectiveness of waste management practices of some firms. For example, for automotive repair businesses, it appears that employee's tend to use the general refuse bin for discarding metal waste materials, despite the fact that a scrap metal bin has been made available. Such insights, when communicated to the management of the firm provide an immediate opportunity to help that firm improve the efficiency of their recycling efforts. There is also an indication that differences exist in per employee waste generation rates in small grocery stores and in larger supermarkets. The demonstrated method for estimating the rate of employee waste generation has the potential to be used as a waste management tool by municipalities. The distribution of the daily waste generation rates versus employment data, exhibited in the graphs for each SIC sector, could enable municipal waste management personnel to prioritize their "remedial" waste reduction efforts by planning to visit those companies whose waste generation rates seem out of line with the general waste-to-employee relationship. 5-2 5.2 Recommendations The methods employed in the commercial portion of the Ontario Waste Composition Study have been demonstrated on a selection of commercial businesses in the Regional Municipality of Waterloo. Within the commercial sectors in the Region there is a relatively high awareness of waste diversion options that will reduce waste disposal costs and encourage recycling. Therefore, we cautiously regard the qualitative and quantitative data presented herein as a best estimate under constantly changing circumstances. This report has developed a procedure for estimating the amount of waste generated by commercial activities within Ontario urban areas and began with the process of integrating the complex data inputs required. What are the next steps? The study has employed a two-stage estimation process: (1) the development of ratios of waste generation per employee; and (2) the estimation of commercial employment composition for the municipality as a whole. Each step poses different problems. The following recommendations are submitted: 1. The waste generation and composition data base will require many more samples in order to cover the full range of commercial activities. No one study will have the resources to undertake a complete evaluation; the research results must be accumulated over many studies and evaluated over time. Fortunately, there is no inherent reason that a business in any part of the province cannot be used to estimate waste generated elsewhere--unless local waste management policies differ significantly. This means that each study should use the same SIC identification to code commercial activity and the same methodology for measuring waste output and composition. A central agency (e.g., the fy^Iinistry of Environment) may have to take the responsibility for organizing and evaluating the data. 5-3 2. It will also be necessary to monitor any changes over time in waste generation that may reflect innovations in policy, technology or corporate behaviour. The date of each sample must be retained and or it may be necessary to identify sample locations that can be restudied over time in order to minimize sampling error. 3. To better understand the effect of recycling behaviour on the data gathered, It IS recommended that employees, management of participating firms be asked to describe the nature and extent of any source separation recycling activities. 4. The immediate priorities for sampling can be identified from the results of this study. Those commercial activities that employ large numbers of people must be further investigated in order to improve sample size and reveal any significant vanation within the SIC groups; this includes the diverse set of office and financial activities. Conversely, those activities with a high rate of waste generation per employee, such as food stores and restaurants, must be sampled repeatedly because of their importance to the overall waste generation. Those sectors where the observed sample variance (standard deviation) is high require larger samples to improve overall accuracy, possibly by isolating subgroups within the SIC. Activities that generate policy-relevant waste matenals should be given special attention. 5. The future development of employment estimates requires two divergent approaches. First, substantial savings may result from a centralized standardized analysis of employment that applies the same set of data, techniques and projections to all urban areas-much as the Ontario Statistical Centre has developed a common set of population forecasts. At the same time, municipalities have better information about local peculiarities and exceptions to the employment structure. These special cases, e.g., community colleges, tounst attractions, shopping concentrations, 5-4 as well as manufacturing activities, may require special attention by a local agency. 5-5 ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS Gore & Storrie Limited wish to acknowledge the assistance provided by the Regional Municipality of Waterloo for the commercial portion of the Ontario Waste Composition Study. Mr. Dick Buggein of the Region co-ordinated the field work and wrote significant portions of the text. The concept for the field study was developed following the advice of Dr. Virginia Maclaren that led to extensive discussions with Dr. Jim Simmons (both faculty members in the Geography Department, University of Toronto). Dr. Simmons worked with the Canada Census employment information and accessed other employment data bases in order to develop a picture of employment in the retail commercial businesses in the Regional Municipality of Waterloo. Dr. Simmons also assisted in the evaluating the field data and writing portions of the text. The project clearly benefitted from Dr. Simmons' many crucial contributions. The field crew; David Fox (Gore & Storrie Limited), Ritchard Stevenson and Lisa Morgan (both from the Region of Waterloo) were responsible for contacting the companies, organizing an often complicated waste collection schedule and sorting the waste. They were a dedicated crew and their efforts are greatfully acknowledged. A considerable portion of the field work was conducted with the participation of Big Bear Services, Waterloo, Ontario, and the cooperation of Messers. Bob Knarr, Gary Bell and Bruce Storrer. Report preparation assistance was provided by David Fox, Brock Harrington, Rob Flindall, Debra Hayes and Chris Taylor of Gore & Storrie Limited, with additional support from Adam Buggein and Barbara St. Hill. The Project Managers for Gore & Storrie Limited were Les MacMillan and Jeff Flewelling. We greatfully acknowledge the strong ongoing support and assistance of Messrs. Neal Ahlberg, Brendan Killackey and Dan lonescu, Waste Management Branch, Ministry of the Environment. REFERENCES REFERENCES 1. AMS (1973) Applied Management Sciences Inc. The private sector in solid waste management; a profile of its resources and contribution to collection and disposal. Environmental Protection Agency Publication SW - 51d.1 , U. S. Government Printing Office, Washington, D.C. (Cited by Rhyner & Green, 1988). 2. Bird & Hale. 1978. Municipal Refuse Statistics for Canadian Communities of over 100,000 (1976-1977). 37 pp. (EPS File No. 4672-1). 3. DeGeare, T. V. & J. E. Ongerth. 1971. Empirical analysis of commercial solid waste generation. Jour. Sanitary Engineering Division. Proc. Amer. Soc. Civil Engineering. 97(SA 6): 843 - 850. 4. Evans, B. W. 1985. How garbage analysis can reduce collection costs. Biocvcle . March: 30 - 33. 5. Franke, B. 1987. Comparing solid waste management options: a case study. Unpublished manuscript. Institute for Energy and Environmental Research. Takoma Park, MD 20912. 15 pp + 6 figures. 6. Freund, John E. 1984. Modern elementary Statistics. 6th Edition. Prentice-Hall, Englewood Cliffs, N.J. xii + 561 pp. 7. Golueke, C. G. 1971. Comprehensive studies of solid waste management, third annual report. NTIS Report PB 213 576, National Technical Information Service, U. S. Department of Commerce. Washington, D. C. (Cited by Rhyner & Green, 1988). 8. Jones, K. & J. Simmons. 1987. Location, Location, Location. Methuen Publications, Agincourt, Ontario. Canada, xix + 438 pp. 9. Liblit, E. R. 1990. Commercial recycling in Babylon, New York: how the other half operates. Resource Recycling 9(11): 48-52. 10. Louisville. 1970. (Cited by Peter Middleton & Associates but not referenced in their report). 11. Peter Middleton & Associates Limited. 1975. Composition and Quantity: a critical evaluation of existing data. A Municipal Solid Waste Management Study by the Pollution Probe Foundation. 86 pp. 12. Proctor & Redfern Ltd. 1972. Hamilton-Wentworth Waste Management Study. First and Second Interim Report , May and October. (Cited by Peter Middleton & Associates). 1 13. Proctor & Redfern Ltd. 1975. (Cited by Peter Middleton & Associates but not referenced in their report). 14. Rtiyner, C. R. & B. D. Green. 1988. The predictive accuracy of published solid waste generation factors. Waste f^anaqement & Research 6; 329 - 338. Smith, F. A. 1975. A solid waste estimation procedure: materials flows approach. Environmental Protection Publication SW - 147, U S. Environmental Protection Agency, Washington, D. C. (Cited by Rhyner & Green, 1988). 15. Statistics Canada. 1980. Standard Industrial Classification. Ottawa 16. Statistics Canada. 1985. Seasonal Variation in the Canadian Economy: Retail Trade. Categories 16-502. 17. Vesilind, P. A. & A. E. Rimer. 1981. Unit Operations in Resource Recovery Engineering . Prentice-Hall, Inc., Englewood Cliffs, N. J. x + 452 pp. I I I ! I APPENDIX A APPENDIX A Results of an Empirical Analysis of Commercial Solid Waste Generation Undertaken bv T.V. DeGeare and J. E. Ongerth (1971) (ref. 3) sou 400 300 na 100 -200 -300 _ - - - - 3 4 5 $ 7 Y PREDICIEO (IU/«k » lO-î) FIG. 3.-ACTUAL VKIISUS PREDICTED SOLID WASTE QUANTITIES (nestaurant. Grocery, and Clothing Stores) I J3 -a: :=) t-- >- -1 r~]-- I-- r - DRUG A HARDWARE .012345 Y PREDICTED (Ib/wk x 10"^) FIG. 4.-ACTUAL VERSUS PREDICTED SOLID WASTE QUANTITIES (Drug and Hard- ware Slorca) APPENDIX B Winijtry of the Environaent Mâstc Composition Study GORE 1 STORRIE LINITEC **unicipdl 1 ty : Region of bdlerloo SIC: 1712 SIC code description: Sample I : 1 #W12 (footwear Collection Dales: July 1990 industry) iWPLE I: II kg I 1 -t (1) Paper (a) «evspnnt Ministry of the Environaent Udste Cocposilion Study GORE S SIORRIE LIHIIEL Hunt J jpâl ity : Region of Waterloo SIC:?819 Saaple f : 1-3 Collection Dates ;JtJLY-AuGUSI 1990 SAMPLE 1: Ministry of the Cnvironaent Waste Coapo&ition Study GORE i STORRIE irHlTEQ HISCELUUEOUS ITEMS HunicipdHty: Region of Waterloo SIC:2819 Saaple 9 : 1-3 Collection Dates; JUlV-AUbUST 1990 SIC code descnpt ion: #2B19 (other coaaercial printing industry) (I) Paper (i) Hewsprint Kiniitry of the Enwiron«ent Waste Composition Study Gû«f t STORRIE LIMITED SIC code description; #4813 (coatiined radiovtele- Nonicipal ity: Region of Waterloo vision broadcasting SIC: 4ai3 Industry) Saaple 1:1 Collection Dates: June 1990 HISCELUoaOUS ITtXS NOTE: --- . K WEIGHT RECORDED SAMPLE 1: KlRlttrit of th« tntironmtnt Wilt» Coaposition Sludy GÛ« ( StOW!l( lINIItO II£W Kunkipjl Itjr: Rr^ion of Waterloo SIC Code: 6011. 6012. 6019 S3*pl( I: 1-S Coll«tlon Odtts: May. June, July 1990 HI RtCORDfD SIC I 6019 SAWU I II k, I I ,rt (1) flfxr MmUtrr or th* [nwironaenl W41tt Coapolinon Slwdr COM I SIORAIE UKIItO Municipiitt;: Rr^ior of Wdlrrloo SIC Code 6011. 601?. 6019 llmt\t I. I'S CollKtlO" Oitfi; «Jr. J»n». Ju'r I'M (Kripl>0«; «inislrj of the tnvironient Waste Coaposition Study UX^f I NISCtLLAKfiXjS 1U« NOIE: --- - HÛ rftlGHl MCORDEO Nunicipality: Region of k*aterIoo SIC code: 6111. 6149, 6151 Saiple I: 1-8 Collection Dates: June, July 1990 SIC» IE AN jllj A PERCEMt %MiPa I; I 1 k9 1 W« 11 (») Il (1) Paper (a) Newsprint (b) Fine Paper / CPU / Ledger (c) Hdga2ines / El/ers (d) Ha.ed / Plastic / Nued (e) Bo«board (f) Itraft (g) Ual Ipaper (h) OCC (i) Tissues (10.455 I 0.227 I 0.227 16.136 0.042 4.636 4.545 (2) Glass (a) Beer 22 II 1«.61I|| 3.90111 <-5?ï|| 39 1-65III 15.26111 1.64% I 10 II g 28.65x|| '-- . 6-3"ll (i) refillable (ii) non-ref 1 1 lable (b) Liquor i Wine Containers (c) Food Containers (d) Soft Drink (i) refillable (ii) non-ref I liable (e) Other Containers (f) Plate <g) Other II I 0"l|| I 0.818 I 1, 0.3n\\ 11 I I-581II 0.45l| 0.04II II (3) ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (i) returnable (ii) non-returnable (d) Aerosol Cans (e) Other -II- II II 0.227 II II 0.032 II II -II 0«J|| O.I6lii 0. O.OlI (4) Non-Ferrous (a) Beer Cans (i) returnable || [ii) non-returnable || (i 1 i ) Aaencan j | (b) Soft Drink Containers || 0.016 (c) Other Packaging || (d) Aluainua j (e) Other 0.02ï|| II I D. n I 0.25III 0.011 (5) Plastics (a) Polyolefms (b) PVC (c) Polystyrene (d) AfiS (e) PET (f) Ki.ed Blend Plastic (g) Coated Plastic (i) Nylon (1) Vinyl II l-"3 11 11 0.136 II II II I 3.r I 0- I 2.151 I 0.281 (6) Organic (a) Food Haste / Rodent Bedding || 0.591 | 1. (b) Tard Uaste (7) yood ---- 2.241 I 2.361 (8) Ceraaics / Rubble / Fiberglass / Gypsua Board / Asbestos II (9) Diapers (10) Ie«tiles/Leather/Rubber II 0.545 I l.i (1 0.151 || 3.182 I t.i (11) Household Hazardous (a) Paints / Solvefiti jj Wastes (b) Waste Oils || (c) PestlcidesAlïrticides jj (12) Dry Cell Batteries (13) Kitty litter II- 2.021 (14) Miscellaneous II II I"-- 3.801)1 II 45.61 jlOO.O II --- iOO.OOlil TOTAL )- kg SAXPLt I 1 ITEM 2 ple»iglass light bulbs letrapaks electrical *.ire coated wire hanger tetrapaks tetrapaks I Instant start ballasts Synthet ic canvas tetrapaks krtlGHT (kg) 2.500 2.500 0.030 0.IS6 0.186 0.160 0.046 O.OM 0.266 0.044 0.044 10.000 0.500 0.030 10.530 Biniilry of the Environl«nt UdSte Coapositlon Stud> Municipality: Reqion of Waterlo< SIC code: 6111. 6H9. eiSl Suple «: 1-8 Collection Dates: June, July 1990 SIC coijt description: CO«C I SIODDIE IIHIUD #«111 (shoe stores) #*M9 (other clothing stores le. leisure wear; COflblnation -ensNwoaens} #6151 (fabric and yarn stores) SICI 6H9 S«W>LE 1: 1 II ^9 1 11 2 I «.rt II k, I I. 3 11 * k9 I I wt 1 1 k, I I irt Il H I «"t II k9 I I «t 7 I «-< kj I I »t (a) MewSprint (t) fine Paper / CPO / ledger (c) Magazines / flyers (d) wa>ed / Plastic / Nued (e) Bo-board (() «raft (9) wallpaper (h) OCC (i) Tissues {!) Glass (a) Beer (I) refillable (il) non. refillable (b) Liquor I Uine Containers (c) food Containers (d) Soft Drink (i) refillable (ii) non-ref niable (e) Other Containers (f) Plate (g) Other I10.4SS I 0.2ÎÏ I " "' I |ie.U6 j I 0.062 22-9?I|| O.SOl 0.501 I 39.Ï61I 2.500 0.545 0.591 6,22/ 0.091 (3) ferrous (a) Soft Onnk Containers (b) food Containers (c) Beer Cans (I) returnable (Is) noh-rclumable (d) Aerosol Cans (e) Other (4) Non-ferrous (a) Beer Cans (I) returnable (ii) non-returnable (ill) American (b) Soft Drink Containers (c) Other Packaging (d) Aluainul (e) Other (5) Plasti (a) Polyolefins (b) P»C (c) Polystyrene (d) ABS (e) HI (f) Hi>ed Blend Plastic (g) Coated Plastic (I) «ylon (1) Vinyl (6) Organic (a) Food Waste / Rodent Bedding (b) tard Udste 4.6je I 10.1>S||J1.318 4.545 I 9.971 I 1.455 0.618 I 1.791 I 5.37II 1. 171 1-271 13. 3n 0.201 67.291 3.131 0.227 I 0.5O1II II 0.032 I 0.071 I II- (B) Ceramics / Rubble / fiberglass / Gypsua Board / Asbestos (9) Diapers (10) Tentiles/Leather/Rubber (II) Household iujardous (a) Paints / SolvHits Wastes (b) waste Oils (c) Pestlcidcs/Her«icides (12) Dry Cell Batteries 1.773 I 3.B9III 1.091 I II 0.136 I 0.30111 0.091 I il I I i I I II I II II' 2.341 0.201 0.591 1.301 (13) nitty titter (14) MttcclUneous 0.545 I 1.20J 1.1B2 I 6.9B1 I 0.091 I 0.201 0.045 I 0.101 I 2.500 45.61 IIOO.OOIJJ 46.55 |I00.00IJ 0,136 2.091 1.227 0,909 3.500 0.091 8.971 0.727 0,391| 6,0OI| 3.521 2.6I1I 10.04SJ 0.261 25.74l| 2.0911 3,409 0.591 0,227 0.136 0,545 0,455 0.136 48,811 8.461 3.251 1.951 7.S1I 6.511 1.951 O.eaO I 2.5211 0.236 I 0.6ei| I I I I 0.114 I 0.33II I I I I 0.346 I 0.99II 0.058 I 0.17l| 4.909 0,364 14,081, 1. 041 1.091 5.727 I 3.131 I 16.431 2.372 I 6.811 5.37l|| 0-11 34.85 0.531 1100,001 0.364 0.455 5.211 6.511 1.409 0.500 1,864 0,045 0.091 0.045 1.455 0.045 23.881 8. 471 31.581 0,771 1,541 0.771 24.651 0.771 1.045 0.818 0,136 0.591 4.545 0,045 6,045 0.409 5,591 4.381 0.731 3.161 24.311 0.241 32.331 2.1911 1,182 I 6.931| 0.227 1.33l| 0.O91 I 0,S3l| 3-455 I 20,26ti 0.045 0.271| I I 7.318 I 42.9311 3.455 I 20-261 0-182 0.091 2,601] I 1,301| 0.227 I 3.25«| I" lOtAl kg I- I_ 6.98 jlOOOOlii 5.90 |100 0.036 I 0.l9l| 0,091 0.045 I!" II II I.51III II II II --- II- .54111 II I.771II II II II II II II 0.091 I 0.49l| I 1.B18 I 9.721 2.273 12.161 77111 -"II -- II I !- I 0.022 I 0.37l| 0.073 I 0.391 0.004 I 0.021 lOTAL kg TOIAl kg || 0.266 I 1.421 Il I I.OOlll 18. 'C 1100. 001 0.06] I 0.37li I I I 0,013 I 0.081 I I I 0.545 I 0,045 3.201 0.271 I 0.018 I O.lll 0.044 I 0.261 17.05 1100.001 1.364 0,409 0.136 0.500 5.000 1.591 9.063 2.951 0,891 0.301 1.081 10.831 3.451 I9.63l|| 4,773 I 10.34III -ll 455 227 |l 0.931Î 0,491 0-090 0-091 0-201| 0.2OII 0,030 0,045 0.061 0.101 6,727 0.545 14.571 1.181 0.909 I 1.971 I 0.B64 I I.B7I 22.81111 100.001 lOIAL k9 lOIAt '9 lOTAl '9 lOIAL kg lOIAt kg KA» Ministry of the [nwironaent Waste Coaposition Studji GOR£ 1 SIORRIf LIKITED Municipality: Region of Waterloo SIC Code: 6211. 6212, 6223, 6231, 6239 Saaple 1: 1-5 Collection Dates: JUNf-/UX(JST 1990 SAMPte f: Ministry ^f the ^nvironaent Wdste Cottposition Study GORf I SlOnitlC tlnlTED Hume ipd) ity: fiegion of Uaterloo SIC Code: 6?11. 6212. 6223. 6231. Supit I: l.S Collection Dates: JUNE-AUGUST 1990 >623I »6239 with dppliancesVfumllhinqs) (household furniture slores- -ithout appliâ(ices\furnishin9S) (ippliance. television. radio and sterio repair shops) (floor covering stores) (other furnishing stores I.e. Iinen;9lassi>are etc.) 6212 SIC # 6239 '9 1 II '9 2 I «> 3 I «rt 4 I «" 5 I «-« (a) Bevsprint (b) Fine Paper / CPO / Ledger (c) iWgaiines / Flyers (d) Ha>ed / Plastic / Hi.ed (e) Boiboard (f) Kraft (9) Uallpaper (h| OCC {0 Tissues (2) Glass (a) Beei (1) refillable (li) non-ref |1 lable (b) Liquor & l^ine Containers (c) Food Containers id) Soft Drink (i) refillable (H) non-ref illable (e) Other Containers (f) Plate (g) Other (3) Ferrous (a) Soft Drinli Containers (b) Food Containers (c) Beer Cans (i) returnable (it) non-returnable (d) Aerosol Cans (e) Other (4) Mon-Ferrous (a) Beer Cans (i) returnable (ij) non-returnable (Hi) African (b) Soft Drink Containers (c) Other Packaging (d) Aluainul (e) Other 0.136 1.273 0.4SS O.OSO 0.1B2 0.032 2.2i2 0.005 2.19III 20.<OI| ;.28i| 1.281J 2.9UI O.SII 35.9311 o.oaii 0.136 6.773 2.955 2.227 3.86< 69.513 2.636 0.061 3.121 1.36s 1.021 i.7n 31.9B1 1.211 (a) PolyoWins (b) PVC (c) Polystyrene (d) ABS (e) PET (f) Niied Blend Plastic (g) Coated Plastic (i) Nylon (i) Vinyl 0.836 0.<25 0.391 0.201 0.227 0.003 (6) Organic (a) Food Waste / Rodent Bedding (b) Tard Haste (B) Ceramics / Rubble / Fiberglass / GypsuB Board / Asbestos (9) Diapers (10) leitiles/Leather/Rubber (11) Household Hazardous (a) Paints / Solvents Uasi» It) buste Oils (c) Pestlddes/Merbicides (I?) Dry Cell Batteries 3.6<1 0.051 D.177 5<.636 0.381 0.171 0.081 25.141 0.059 0.031 0.031 0.011 10.414 3.273 4.791 1.511 0.091 I 1.461 (13) Kitty Litter (14) Hiscellaneous 22.500 I 10.351 1.236 I 0.571 0.981 I 0.451 2.791 1.909 i.eiB 0.955 2.541 24.664 0.093 2.441 1.671 1.591 0.831 2.221 21.711 0.081 0.398 0.229 0.351 0.201 0.366 I 0.321 I 0.337 0.291 0.009 0.049 0.011 0.041 8.611 0.201 0.773 0.671 O.S64 I 0.751 0.062 I 0.051 66.203 I 57.801 0.021 I 0.011 6.24 100.001 217.36 100. DOS 11.6011 0.035 I 0.031J 3.818 15.161 2.591 I 10.291 114. S4 IIOO.OOII 25.18 100. OOl \ 63.75 100.^ 1.409 0.636 0.136 3.182 0.273 51.352 0.455 2.211 1.001 0.211 4.991 0.431 80.551 0.711 2.045 3.21J 0.079 0.121 0.015 0.078 1.000 0.364 0.021 0.121 1.571 0.571 0.727 I 1.141 0.091 I 0.111 TOTAL TOTAL kg TOTAL kg TOTAL '9 TOTAL k9 HE Alt RANGE ON A ON A aElûtiT yElGHI BASIS BASIS MEAN ON A PERCENT BASIS nEAN 1 Ministry of the Fnvironient HASte Coaposition Study GORf t STORRIC LIMITED Municipality; Region of Waterloo SIC Code: 6311 Suple «: 1-6 Collection Ojtes: Nay, June. July. 1990 SAMPLE i: kg I wt (IGHT (l<9) 0.067 (1) Paper (a) Hevsprint (b) fine Paper / CPO / Ledger (c) Magazines / flyers (d) ba>ed / Plastic / Mned (e) Boiboard (f) Kraft (g) Wallpaper (h) OCC (i) Tissues -tmiïlry of thf tnwlronaenl Waste Coapotitlon Stud> GORE 1 STORRII IIHIIEO Munlcipaltty: Region of Udterloo SIC Code 6JU Suple (: 1-6 Collection Oitei: Nay. June, Julj. 1990 SIC code description: ('ne*' iuto«ût)iIe dealers) 1 I ««t I »«< Il 3 I ««t 4 I ««< «-' Il »9 I « -> I (1) Paper (a) newsprint (b) fine Paper / CPO / ledger ic) flagajines / Flyers (d) Uaied / Plastic / Ri>ed (e) Boiboard (f) Irait (gi Wallpaper (h) OCC (i) Tissues (?) Glass (a) Deer (i) refillable (il) non-refi11at}le (b) Liquor i Mine Containers (c) Food Containers (d) Soft Orinl (il refillable (ii) non-ref illable (e) Other Containers (f) Plate (g) Other (3) ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (i) retur-nable (ii) non-returnable (d) Aerosol Cans (e) Other (<) «on-Ferrous (a) Beer Cans (i) returnable (II) non-returnable (lii) teerican (b) Soft Drink Containers (c) Other Packaging (d) AluBinu* (e) Other (S) Plastics (a) Polyolefins (b) PWC (c) Polystyrene (d) US (el PIT (f) Ni'ed Blend Plastic (g) Coated Plastic (t) Nylon (1) lllnyl 2.818 1.000 0.591 o.ee; 0.318 20.231 M8I 4 2<S a. got 2.2BJ 0.096 0.69t I 1.227 I I 0.361 (6) Organic (a) Food Uaste / Rodent Bedding (b) Yard Waste (8) Ceramics / Rubble / fiberglass / Gypsua Board / Asbestos (10) le.tlles/leather/Rubber (11) ftousehold HAjardout (a) Paints / Solvents Wastes (b) waste Oils (c) Pestlcldti/Herblctdcs (12) Drj Oil eattirlet (13) Ullty litter (l<) Hlscellaneou B.eii 2.611 J.oas I 6.909 I 0.099 I 6.109 3.682 B.227 4.71II O.OJtl 4.3;j| 2.S1II S.61II 17.809 12.131 5.409 I 3.69JJ 0.021 1.721 0.824 2.270 23.812 i 16.221JJ 7I.S6S 16.318 6.636 KlnUtrj of th« tnvtron»ent Uijtt Coapositton Study GORf t STORRIC LIMITED Municipality: Re9fon of Waterloo SIC: 6331 Saaple I : 1-3 Colltctloo Dates: May 1990 SAXPLE 1: I k9 1 Mlntttrr of tht Envtronaent Ulstt CcMpotitlon Study ean i stokiiie iihiteo Municipality: Region of Waterloo SIC: 6331 Sample I : 1-3 Cotlectlwi Oatei: May 1990 SIC code description: #6331 (9aso) ine service station l.c.gas bar) SAMPLE «:|| 1 1 1 k5 I I «t 2 3 I «f (1) P*p*r la) msprlnt Ninlstry of th» Environaent Wiste Ccwposttion Study GORf t SIORRlf LIMlItO MunkipalUy: Region of tiaterloo SIC Code: 6351. 6352. 6353. 6342 Suple f: 1-5 Collection Oitej: my. June. July 1990 ITERS M RfCORDEO SIC I 6351 SAMPLE l:\\ 1 W ^9 I X (1) Paper (a) Mevsprint (b) fine Paper / CPO / Le<>ser (c) Kagaztnes / flyers (d) Wa<ed / Plastic / Niied (e) Bo«bodrd (f) Kraft (g) Wallpaper (h) OCC (I) Tissues (2) Glass (a) Beer (i) refillable (li) non-ref illable (b) liquor I bine Containers (c) Food Containers (d) Soft Drink (I) refillable (ii) non-ref niable (e) Other Containers (f) Plate (9) Other 3.364 0.909 0.645 1.909 0.091 3.909 0.137 '-9tuQ5 .wire. . 2.1; 1.26 4.46 0.21 9.18.. 0.32 WEIGHT (kg) 0.170 0.462 0.40 1.0» (3) Ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (i) returnable (il) non-returnable (d) Aerosol Cans (e) Other (4) Hon-Ferrous (a) Beer Cans (i) returnable || (ii) non-returnable | j (iii) Aaerican (b) Soft Drink Containers (c) Other Packaging (d) AluBinu* (e) Other I 0.331 I 0.7B1 I 0.163 I 0.381 I lads. etc. )| (5) Plastics (a) Polyolefins (b) PVC (c) Polystyrene (d) ABS (e) PET (f) Mi>ed Blend Plastic (9) Coated Plastic (i) Nylon () Vinyl 1.409 I 3.31Ï I 0.136 I 0.32». II (6) Organic (a) food Waste / Ro<Jent Bedding (b) Tard Waste I I 0.545 I 1.281 (7) Wood (8) Cerâ»ics / Rubble / fiberglass / Gypsua Board / Asbestos (9) Diapers (10) Teitiles/Leather/Rubber (U) Household Hazardous (a) Paints / Solvents Uastes (t) Waste Oils (c) Pesticides/Herbicides (12) Dry Cell Batteries (13) Kitty Litter (14) Miscel laneous I 2.045 I 4.801 1.097 7.500 2.581 17.611 17.865 42.59 41.951 I lOO.OOlj WTAL kg 2.409 1.139 3.418 5.591 2.036 0.455 2.818 17.865 9.364 9.364 1.213 0.888 0.427 0.010 0.025 1.801 17.955 22.319 3.727 3.727 0.909 0.909 Ninlstry of the Environaent UAttc Cospoiltiofi Study GORE I S10RRIS UNITED SIC code deicripllon; Hunicipdltty: Region of Waterloo SIC Code: 6351. 63S2. 63U. 634Ï Suple -: l-S Collection Dates: Hay. June, Jul; 1990 SIC - e3S2 SIC I (342 «351 (general repair garagel) «352 (palnt\t>odï repair thopi) «353 {«uffler r«place«nt Ihop) #6342 {tlre;battery;parti\ acceiiortet itoreO SIC I 6342 SIC I 63S3 '9 I « «t 2 k, I I «t kg I «»t S (1) Paper (a) «eviprlnt (b) fine Paper / CPO / ledger ic) Magazine! / flyerl (dl Wa-ed / Plastic / >i>ed (e) Boiboard (() Uraft (9) Wallpaper (hi OCC (I) Tissues (21 Glass (a) Seei (1) refillable (ii) non-refillable (b) liquor t Wine Containers (c) Food Containers (d) Soft Drink (1| refillable (ii) nc^-ref illable (e) Other Containers (f) Plate (9) Other (3) Ferrous (a) Soft Drink Containers (b) Food Containers (cl Beer Cans (i| returnable (il) non-returnable (d| Aerosol Cans (e) Other (4) Non-Ferrous (a) Beer Cans (i) returnable (il) non-returnable (ill) lUerican (b) Soft Drink Containers (c) Other Packaging (dl Aluiinua (e) Other (5) Plastics (a| Polyolefins (bl PVC (cl Polystyrène (d| ABS (el PET (r) Ni>ed Blend Plastic (9l Coated Plastic (i) Nylon (il Vinyl (61 Organic (al Food waste / Rodent Bedding (b) irard Waste 3.364 0.909 0.545 1.909 0.O9\ 3.909 0.137 '-90111 2.1ÎII I I.2B1I 4.4BII 0.2111 I 9.iei| 0.321 0.170 0.462 1 Ministry of the Environ»ent Uist« CoaposUion Stujy G0«£ I SrORRIt LINIIEO Municipality; Region of Waterloo SIC Code: 6521, 6542. 6562. 6591 Sdaple I: 1-6 Collection Dates: Hay. June. July. 1990 KISCELUWEOUS ITEMS :: --- - m «EIGHT RfCORDEO SIC I 6591 ITEM SAMPLE I: k9 WEIGHT (kg) (1) Paper (a) Newsprint Winiilrj of th« Environment H«tte Cocpoiltion StuJr ÙÛRÎ I STOftRIE LIMITED SIC code description: Hunicipdiity: Region of Waterloo SrC Code: 6521. 6S4Z. 6562, 6591 Suple «: 1-6 Collection Dates: Ma,. June. Jul^. 1990 #6521 (florist shops) #6512 (btcydf shops) #6562 (*atch\Je*»llery repair shops) #6591 (second-hanil lerchandise stores) k9 I I wt 2 SIC « 6542 3 SIC 1 6sa I kg I - ^ SIC I 6562 SIC ( 6521 k9 k9 S 6 (1) Paper (a) newsprint Ministry of the Cnvironient Waste Coaposltion Study GOR£ t SIOfWIE LIHITEO TEKS MunUipdlity: Region of Waterloo SIC Code: 7021. ;031. 7051 Saaple I: 1-5 Collection Ddtes: June 1990 IT RECORDED SAMPLE I SIC # 7021 II M I I' (1) Paper (a) Newsprint (0) Fine Paper / CPO / Ledger (c) Kagaiines / Flyers (d) wa.ed / Plastic / Kued (e) Bo«board (f) Uraft (g) Wallpaper (h) OCC (i) Tissues (?) Glass (a) Beer (i) résiliable (ii) non-refillatile (b) Liquor t Wine Containers (c) Food Containers (d) Soft Drink (i) refiUable (ii) non-refil1ab)e (e) Other Containers (f) Plate (9) Other (3) Ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (i) returnable (il) non-returnable (d) Aerosol Cans (e) Other I 2.045 16.103 I o.oie 0.182 0.031 0.955 0.591 8.7! 66.8) 0.« 0.7E o.i: 4.06" 2. S3 (4) Non-Ferrous (a) Beer Cans (i) returnable (ii) non-returnable | (jii) Aaerican (b) Soft Drink Containers (c) Other Packaging (d) Aluainua (e) Other (5) Plastics (a) Polyolefins (b) PVC (c) Polystyrene (d) ABS (e) PET (f) Niied Blend Plastic (9) Coated Plastic (i) Nylon (1) Vinyl (6) Organic (a) Food Waste / Rodent Bedding (b) Yard Waste (7) Wood (8) Ceraaics / Rubble / Fiberglass / Gypsua Board / Asbestos (9) Diapers (10) Te«tile5/leather/Rubber (11) Household Haiardous (a) Paints / Solvents Wastes (b) Waste Oils (c) Pesticides/Herbicides (12) Dry Cell Batteries (13) Kitty Litter (14) Niscel laneous 0.682 0.080 2.921 2.182 I 9.331 I ---«-- 0.206 O.BSS I I 0.293 I 1.25» I 3.014 23.38 0.06X lOO.OOtl TOTAL ^9 I WE l&HT (kg) 0.014 0.014 0.113 0.U5 0.259 Ministry of the [nvlronient U*ne CoApostlion Study G0«£ t SIOKAIE IIHIUO Nunlcipiltty: Region of Waterloo SIC Co«: !0!\. ;031. 1051 Suple I: l-S Collection Odtes; June 1990 SIC code description: II0Ï1 (chartered tanks) #?OJl (trust coapanles) I70S1 (local credit union) »9 I « «t II k9 I I « II k9 I t «t k, I t rf H I «« (1) Piper (a) He-sprint Ministry of the Environaent yast» Composition Study Kunicipdl ity: Region of Waterloo SIC Code: 9111. 9112 Saaple «: 1-6 Collection Ddtes: Mdy, June, July, 1990 SAMPLE f: Nlniitrj of the Environaent UAStc Cospositton Stud; Hunicipdlily: Region of Udlerloo SIC Code: 9111. Sï\2 Saaplc #: 1-6 Collection Ddtet: Hay. June. July. 1990 GOA£ i STOftRIE LIMITED SIC code descrtpt ton: f9Ill (hotlU\*otsr hotetl) (Mtelt) SIC I 9111 SIC i 9111 SAMPLE #:|| II I kg 2 I »-t SIC #9111 SIC 1911? SIC #911? ?|5/.?; I k9 I l*t II k9 I I-t II k9 i l»rt II kg I X wt (I) Paper (4) Newsprint (b) Fine Paper / CPO / Ledger (c) Magazines / FIjeri {d) waxed / Plastic / Mi.ed (e) Bo. board (f) Kraft (gi Wallpaper (h) OCC (I) tissues (2) Glass (a) Beei (i) refillable (ii) non-refillaftle (t) liquor 1 Wine Containers (c) Food Containers (d) Soft Drink (I) refilUble (il) non-refillable (e) Other Containers (f) Plate (gl Other (3) Ferrous (a) Soft Onnk Containers (b) Food Containers (c) Beer Cans (i) returnable (il) non-returnable (d) Aerosol Cans (e) Other («) Mon-Ferrous (a) Beer Cans (I) returnable (ti) non-returnable (itt) Ascricsn (b) Soft Drink Containers (c) Other Packaging (d) Aluamui (e) Other (S) Plasti I I I I I I t * t (d) PolyoWins (ti) PWC (c) Polysljrene (0) ABS («) PEI (f) Hi«e(J Blend PUitic (9) Coaled Plastic (i) Nylon 10 Vinjl (6) Organ» (a) Food uaste / Rodent Bedding (b) lard waste (7) yooO 46.SOO e.eie 3.9M ?.000 1.636 86.691 6,7j; is.6ei 2.7Î1 l.SéJ 2.B01 0.6SI 34.591 2.69> 0.2Î7 0.455 3.693 5.545 3.Î19 0.091 o.iai 1.481 1.291 2.273 0.9It 0.636 1.045 0.2SI 0.421 0.091 0.606 62.091 17.04S 4.500 40.727 17.909 3.091 B0.S96 23.500 11.491 3. 151 0,831 7.541 3.311 0.571 14.911 4.351 35.000 13.091 5.614 6.481 2,421 1.041 2.034 2.300 0.016 0.158 0.381 0.431 0.0031 0.031 0.391 I 1.995 I 0.371 21.455 4.909 1.520 4,955 7.318 2.364 3.680 8.959 20,311 4.6SI 1,44» 4 691 6.931 2.241 3.4811 8. 4SI 5,227 4,S2S 4 951 4,571 3.761 0.555 0.178 0.527 3.561 0.531 0.171 0.501 0.04111 0.241 I 14.818 Ministry of the Enwironaent Waste Coaposition Study GOA£ t SIORRIC IIMII[D Municipdiity: Region of Waterloo SIC.-92U Saaple I : 1-3 Collection Oates:JUNE-AiJ(iUSI 1990 SAXPLt I: k9 (I) Piper (a) Newsprint (b) Fine Paper / CPO / ledger (c) Magazines / Flyers (d) Wa-ed / Plastic / Miied (e) Boïboard (') Uraft (9) Wal Ipaper (h) OCC (i) Tissues Mintïtr, of the En»ironB*nt Uastf Coapotitlon Study GOfif I srORAIE LtMIIEO Hunicipdlitj: Region of Waterloo SIC;9eU Supl» t : 1-3 Collection Odies:JUNE -AUGUST 1990 SIC code description: #9211 (licensed restaurant) I ïwt k9 I X -t 3 I l.rt (11 Pap«r (1) «r.sprint MInUtry of the £nvfron«ent Wdttc Coaposltion Study GORI I STORRU LIMIICO Nunlcipility: Region of Waterloo SIC:9213 Sdiple 1 : 1-3 Collection Dates :JULY-AuOUSI SAMPLE t: Hlftlltry of th« In»lron«(nt Waitt CoMpojItlon Studr COR£ I SIOflRIf LIMIUO Municipality: Region of Udttrloo SIC;92n SAiplf f : 1-3 CoUrctlon D«tes:JULT-AuGUSI SIC code description: (take-out rood ier»lcfs l.r. he»- burger reitaurant) kg I 1 >rt 2 |l-t k9 I «-t ;i) Paper (a) Newsprint Ministry of t^e £nviron«ent Waste Coaposition Study GORE t SIORRIE LlKITtD Municipality: Region of Waterloo SIC: 9213 GENERAL Saaple » : 1-3 Collection Dates: JUNE-JULY 1990 SIC cod SAMPLE f:|| kg I X wt (1) Paper (a) Newsprint (b) Fine Paper / CPO / Ledger (c) Magazines / Flyers (d) Wa»ed / Plastic, / Mi.ed (e) Bo«boara (f) Kraft (g) Wal Ip'aper (h) OCC (i) Tissues 6.273 0.045 1.773 4.136 2.409 1.875 1.273 18.52ï| 0.131 5.23% 12.2U|t 7.111|l 5. 5311 3.761 (2) Glass (a) Beer (i) refillable (ii) non-ref i I labte (b) Liquor & yine Containers (c) Food Containers (d) Soft Drink (i) refillable (il) non-ref 1 1 table (e) Other Containers (f) Plate (g) Other 0.409 1.211 (3) Ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (i) returnable (ii) non-returnable (d) Aerosol Cans (e) Other 0.091 0.21% (4) Non-FerrouS (a) Beer Cans (i) returnable (ii) non-returnal^le ( i i i) American (b) Soft Drink Containers (c) Other Packaging (d) Aluainui (e) Other (5) Plastics (a) Polyolefins (b) PVC (c) Polystyrene (d) ABS (e) PET (f) Mi.ed Blend Plastic (9) CoateJ Plastic (i) Nylon (i) Vinyl 1.68? 1.091 4.96X 3.22Ï (6) Organic (a) Food Waste / Rodent Bedding (b) Yard Waste 112.818 I 37.84X (7) Wood (8) Ceraaics / Rubble / fiberglass / Gypsu» Board / Asbestos (9) Diapers (10) Teitiles/Leather/Rubter (11) Household Hazardous (a) Paints / Solvents Wastes (b) Waste Oils (c) Pesticides/Herbicides (12) Dry Cell Batteries (13) Kitty Litter (14) Miscellaneous Ii 33.87 lOO.OOlj TOTAL kg Ministry of the Envîronient Waste Coaposition Study GORE t S10RDIC IIIIITED Hunicipdiity: Region of Uâterloo SIC: 91\3 OEHERAl Siiple I : 1-3 Collection Dates; JUHE.JUIV 1990 SIC code descript ion: «Î13 (general take-out food services i.e. Chinese food) SAXPIE l:|{ Il kg I Iwt 19 I I «1 '9 lit (1) Paper (a) Newsprint HunicipaJity: Region of Waterloo SIC: 9621. 9691. 9692, 9699 Sa«ple I ; 1-4 Collection Dates: June, July iggo SIC I 9699 SW^PLE #:|| 1 (1) Paper (a) Newsprint (b) Fine Paper / CPO / Ledger (c) Magazines / Flyers (d) Waxed / Plastic / Mi.ed (e) Boxboard (f) Kraft (9) Wallpaper (h) OCC (i) Tissues kg I X wt (7 (k 1.636 1.591 1.500 1.27J 1.455 9) 3<»' 0.364 3.001 2.83Ï 2.401 2.74X1 (2) Glass (a) Beer 0.939 I 1.771 <-773 I 9.01X0.364" (i) refillable ,., ('') non-ref illable (b) Liquor J Wine Containers (c) Food Containers (d) Soft Drink (j) refillable , , " ( i ') non-ref illable (e) Other Containers (f) Plate (9) Other II M I II 0.273 I 0.511 0.025 0.091 0.1711 .025 (3) Ferrous (a) Soft Drink Containers' " (b) Food Containers (c) Beer Cans (,) returnable || ,,, . ('0 non-returnable I I (d) Aerosol Cans (e) Other (4) Non-Ferrous (a) Beer Cans (i) returna'bie \\"o'o[l' (i i) non-returnable 1 1 (iii) American j j (b) Soft Drink Containers (c) Other Packaging (d) Aluainua (e) Other 1.182 I ?.23i|lo9i' 0.136 I 0.26X|| 455 ! I|.'364 I 11.273 1 22 7 012 0.03X1 II 0.455 I I 421 II ==== 0-86x11 864 II 091 I 909 (5) Plastics (a) Polyolefms (b) PW (c) Polystyrene (d) AflS (e) PEI (f) Kiied Blend Plastic (9) Coated Plastic (i) Nylon (i) Vinyl 364 I -773 2-318 I 4.371 n ' II II 0.364 i 0.69xi II 0.318 0.60Î I XM I II (7) Hood U4.182 I 45.63X (8) Ceramics / Rubble / Fiberglass /' Gypsu» Board / Asbestos (9) Diapers I (10) le.tiles/Leather/Rubber (11) Household Hazardous (a) Paints'/'soiventi"" '^"^'^ (b) Waste Oils i<^) Pest'cides/Herbicide 3.995 ( 7.541 (IZ) Dry Cell Batteries '3) Kitty Litte 1<) Miscellaneous 0.364 0.69X| 11 52.99 jlOO.OOXI TOTAL kg 0.1 l""| |190| a 1 ion iMHï. i ilùRRlE IINIÎED Hunicipdlity; Region of Waterloo SIC: 9621. 9691. 9692. 9699 SdBpIf f : 1-4 Collection Odlei: June. July 1990 #9691 (bovling al 1eys\bi lliàrd parlours) #9692 (dcuspient parkicarnival) #9699 (other a«use«enl\recreation -al services i.e. horseback riding operations) SIC # 9699 SIC # 9691 SIC # 9692 ^ Il 2 kg ( s tft II kg I s wt (1) Paper (a) Newsprint (b) fine Paper / CPO / teOger (c) Hagaiines / flyers (d) Waied / Plastic / Nued (e) Boiiboard (f) Kraft (g) Uallpaper (h) OCC (1) Tissues kg \ l >A kg I 1 ^ Il (2) Glass (a) 6ee< ()) refillable (ii) non-refi liable (b) Liquor ( taine Containers (c) Food Containers (d) Soft Drink (i) refillable (ii) non-ref iUable (e) Other Containers (f) Plate (g) Other (3) Ferrous (a) Soft Dnnk Containers (b) Food Containers (c) Beer Cans {,) returnable ( i i) non-returnable (d) Aerosol Cans (e) Other (4) Non-Ferrous (a) Beer Cans ()) returnable (it) non-returnable (iii) A«erican (b) Soft Drink Containers (c) Other Packaging (d) AlulinuB (e) Other 1.636 1.591 1.500 t.273 l.«5 0.939 4.773 3.09i;| 3.00X1 I 2.83X1 2.40l| 2.74X 1.77X1 9.0121 1 1 /<o<^j PROCEDURES FOR THE ASSESSMENT OF SOLID WASTE RESIDENTIAL AND COMMERCIAL VOLUME III OF THE ONTARIO WASTE COMPOSITION STUDY JULY 1991 Environment Environnement Ontario ISBN 0-7729-9131-6 PROCEDURES FOR THE ASSESSMENT OF SOLID WASTE RESIDENTIAL AND COMMERCL\L VOLUME m OF THE ONTARIO WASTE COMPOSITION STUDY Report prepared for: Waste Reduction Office Ministry of the Environment Report prepared by: Gore & Storrie Limited July 1991 Revised December 1991 o Cette publication technique n'est disponible qu'en anglais. Copyright: Queen's Printer for Ontario, 1991 This publication may be reproduced for non-commercial purposes with appropriate attribution. PIBS 1609 DISCLAIMER This report was prepared for the Ontario Ministry of the Environment as part of a ministry-funded project. The views and ideas expressed in this report are those of the author and do not necessarily reflect the views and policies of the f\/1inistry of the Environment, nor does mention of trade names or commercial products constitute endorsement or recommendation for use. INFORMATION FOR THE READER The results of the Ontario Waste Composition Study appear in three volumes. Volume ! contains the results of the residential portion of the Ontario Waste Composition Study. The emphasis in Volume I is on the development and testing of a method that municipalities can use to estimate per capita generation rates of residential refuse. The field work for Volume ! took place in East York, Fergus, and North Bay, Ontario. Volume II contains the results of the commercial portion of the Ontario Waste Composition Study. Waste generation data for two light industrial businesses are also provided in Volume II. The emphasis in Volume II is on the development and testing of a method that municipalities can use to estimate per employee waste generation rates and, further, to estimate the quantity of waste generated from all commercial sources. The commercial component of the study took place in the Regional Municipality of Waterloo. Volume III is a "user friendly" manual that outlines the procedures for conducting residential and commercial waste composition studies in municipalities of Ontario. While every effort has been made to present as complete a description of the method as possible there will be instances where the persons conducting a waste study will find it necessary to make adjustments to this method to suit particular circumstances. Volume III is divided in two parts. Part A provides a description of the methodology used to conduct the Residential Waste Composition Study. Part B describes the methodology used to conduct the Commercial Waste Composition Study. (i) PART A RESIDENTIAL WASTE COMPOSITION STUDY METHODS TABLE OF CONTENTS- PART A Page No. DISCLAIMER (i) INFORMATION FOR THE READER (il) TABLE OF CONTENTS (iv) LIST OF TABLES (v) LIST OF FIGURES (vi) EXECUTIVE SUMMARY (vii) 1.0 WHY CONDUCT A WASTE GENERATION AND COMPOSITION 1-1 STUDY 1.1 Waste Management Planning 1-2 1.1.1 Estimation of Total Waste Tonnage 1-2 1.1.2 Estimation of Tonnage of Recyclable and 1-3 Recoverable Material 1.1.3 Estimation of Tonnage of Hazardous Materials 1-3 2.0 WASTE STUDY PARAMETERS AND CONSIDERATIONS 2-1 2.1 Required Waste Generation Rate and Waste Composition 2-1 Data 2.1.1 Waste Generation Rate 2-1 2.1.2 Waste Composition 2-1 2.2 Income and Housing Basis for Defining Residential 2-2 Waste Generation 2.2.1 Knowing Your Community - Census Canada 2-3 Information 2.2.2 Knowing Your Community - Current Waste 2-5 Management Practices 2.2.3 Effect of Seasonality On Waste Generation 2-5 2.2.4 Bulk Item and Special Collection Days 2-6 2.3 Sampling of Residential Waste 2-6 2.3.1 Number of Samples Required in Each 2-6 Enumeration Area 2.3.2 Size of Samples Required 2-7 3.0 MANPOWER, EQUIPMENT AND COST 3-1 3.1 Field Crew Size Requirements 3-1 3.2 Equipment Requirements 3-2 3.2.1 Waste Sample Collection Equipment 3-2 3.2.2 Waste Sample Sorting and Measurement Equipment 3-4 3.2.3 Personal Safety Equipment 3-4 (ii) Table of Contents cont'd. .. 3.2.4 Seasonal Effects on Equipment Requirennents 3-4 - Shelter and Clothing 3.3 Cost of Conducting a Typical Waste Study 3-5 3.3.1 Personnel Time Requirements and Costs 3-6 4.0 STAGE 1 - DEFINING THE INCOME/HOUSING MATRIX 4-1 4.1 Obtaining Statistics Canada Data 4-1 4.2 Municipal Income Stratification 4-1 4.2.1 Anytown: Stratifying Income level 4-2 4.3 Municipal Housing Type Characteristics 4-3 4.3.1 Anytown: Classifying Housing Type 4-3 4.4 Allocating Individual EAs to the Matrix Cells 4-4 4.4.1 Anytown: Allocating Individual EAs to Matrix Cells 4-4 4.5 Selecting the Study EAs 4-4 4.5.1 Anytown: Selecting the Study EAs 4-4 5.0 STAGE 2 - SELECTING SAMPLE POINTS WITHIN AN EA 5-1 5.1 Street Face Numbering 5-1 5.2 Random Selection of Starting Points 5-2 6.0 STAGE 3 - COLLECTION OF WASTE SAMPLE 6-1 6.1 Regular Curbside Waste 6-1 6.1.1 Waste Collection Process: Detached Dwellings 6-1 General Procedures 6.1.2 Required Number of Samples 6-3 6.1.3 Required Weight of Each Sample 6-3 6.1.4 Collection Equipment Requirements 6-3 6.1.5 Twice Weekly Garbage Collection Sampling Protocol 6-4 6.1.6 Recording Number of Houses Passed and Weight 6-6 of Sample 6.2 Blue Box Materials 6-6 6.3 Yard Waste and Seasonality 6-6 6.3.1 Collection and Analysis of Yard Waste 6-7 6.4 Large and Bulk Items 6-7 6.5 Apartment Buildings 6-8 6.5.1 Small Apartment Buildings 6-8 6.5.2 Highrise Apartment Buildings With Dumpsters 6-9 and Compactors 6.6 Logistics of Sample Collection 6-10 6.6.1 Documents and Meetings 6-10 7.0 STAGE 4 - WASTE SORTING AND ANALYSIS 7-1 7.1 Sorting Location 7-1 7.2 Sorting Equipment and Set-up 7-2 7.3 Waste Component Categories 7-3 (iii) Table of Contents cont'd... 7.4 Weighing Sorted Waste - Use of Tared Buckets and 7-5 Electronic Scales 7.5 Use of Standard Data Sheets - Recording Weights 7-6 7.6 Personnel Training - Safety 7-6 7.6.1 Waste Handling 7-6 7.6.2. Protective Clothing, Hygiene, and Immunization 7-6 7.7 Moisture Content Analysis - Optional 7-7 7.8 Other Optional Analyses - BTU, Leachable Metals 7-8 7.9 Yard Waste Data Collection 7-8 8.0 STAGE 5 - DATA ANALYSIS AND MANIPULATION 8-1 8.1 Using a Computerized Spreadsheet to Summarize Data 8-1 8.1.1 Percent Composition of Waste 8-2 8.2 Calculation of Per Capita Waste Generation Rate 8-2 8.2.1 Municipalities with Blue Box Recycling 8-3 8.2.2 Municipalities With No Blue Box Recycling 8-5 8.2.3 Estimation of a Weighted Generation Rate for 8-5 the Municipality 8.3 Waste Component Generation Rate 8-6 9.0 ANALYSIS OF WASTE FROM SCHOOLS & OTHER 9-1 INSTITUTIONS 9.1 Per Capita Waste Generation 9-1 9.2 Percent Waste Composition 9-1 10. RECOMMENDATIONS FOR FURTHER REFINEMENT 10-1 ACKNOWLEDGEMENTS REFERENCES GLOSSARY (iv) LIST OF TABLES-PART A Following Page No. TABLE 1 TABLE 2 TABLE 3 TABLE 4 TABLE 5 TABLE 6 TABLE 7 TABLE 8 TABLE 9 WASTE COMPOSITION CATEGORIES 2-2 INCOME/HOUSING MATRIX USED FOR 2-3 CLASSIFYING MUNICIPAL POPULATIONS ANYTOWN: CLASSIFYING ENUMERATION AREAS 4-2 BY INCOME LEVEL ANYTOWN: CLASSIFYING ENUMERATION AREAS 4-3 BY HOUSING TYPE ANYTOWN: ALLOCATING INDIVIDUAL 4-4 ENUMERATION AREAS TO THE INCOME/HOUSING MATRIX CELLS ANYTOWN: RANDOMLY SELECTING ENUMERATION 4-5 AREAS TO BE INCLUDED IN THE WASTE COMPOSITION STUDY WASTE COMPOSITION DATA COLLECTION SHEET 7-3 SAMPLE CALCULATION OF THE PER CAPITA 8-2 GENERATION RATE IN AN EA. DATA FROM THE FICTIONAL TOWN OF ANYTOWN, EA #107 RESIDENTIAL WASTE GENERATION DATA 8-6 INCORPORATED INTO THE INCOME/HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG/CAPITA/DAY) FOR THE FICTIONAL TOWN OF ANYTOWN (V) LIST OF FIGURES -PART A Following Page No. FIGURE 1 CATEGORIZING A MUNICIPAL POPULATION WITH RESPECT TO INCOME: THEORETICAL BASIS (2a) PRACTICAL APPLICATION (2b) FIGURE 2 PHOTOGRAPH OF PICKUP TRUCK WITH COMPARTMENTS FOR BLUE BOX MATERIALS FIGURE 3 PHOTOGRAPH OF CHICKEN WIRE CRIB MOUNTED ON THE PLATFORM SCALE (REAR VIEW OF CUBE VAN) FIGURE 4 PHOTOGRAPH SHOWING THE POSITIONING OF THE STUDY TEAM AROUND THE TAILGATE SORTING TABLE FIGURE 5 EXAMPLE OF ONE EA SHOWING NUMBERING OF BLOCK FACES AND SAMPLE COLLECTION "STARTING POINTS" 2-4 3-3 3-3 3-3 5-1 EXECUTIVE SUMMARY EXECUTIVE SUMMARY Methodology The two-fold purpose of the residential portion of the Ontario Waste Composition Study was to: 1 . develop a simple, cost effective and statistically reliable method for determining the composition and per capita generation rate of waste from residential sources in Ontario municipalities; and 2. apply the method in several municipalities and obtain current information on the characteristics of residential waste streams. The pre-study literature survey, summarized in Volume I - Residential Waste Composition Study , indicated that residential waste generation was a function of the socio-economic and demographic characteristics of a population. An assessment of the residential waste generation characteristics of a municipality should take population demographics into consideration. The socio-economic and demographic parameters incorporated in the Residential Waste Composition Study are: income level and housing type. Statistics Canada provides census data with respect to these parameters for municipalities across the country and this kind of information was obtained for the three municipalities participating in the waste composition study in Ontario: the Town of Fergus (population: 6,757); the Borough of East York (population: 101,085); and the City of North Bay (population 51,313). The field studies were conducted in the three municipalities during the following periods: July 15 to August 31, 1989; October 24 to December 28, 1989; and February 21 to February 28, 1990 respectively. Statistics Canada provides socio-economic and demographic information on small geographical sectors of municipalities called Enumeration Areas (EAs) that are made up of approximately 300 dwellings and typically have a residential population of 600- 800 persons. Some highrise apartment buildings may have a large enough number of units that they are designated as EAs unto themselves. (vii) In the work reported herein, the EA was the basic population unit whose waste composition and per capita generation rates were studied as representative segments of the entire municipal population. First, all of the EAs in the municipality were classified in a three-by-three, two dimensional matrix of: Average annual income : high, medium, and low; and Housing type : single detached dwellings, predominantly multiple dwellings (apts.), and predominantly mixed (detached/apts.). This classification matrix resulted in nine possible combinations of income levels and housing types with each combination termed a "cell". One EA was randomly selected from each cell, unless the cell contained few or no EAs, which was often the case for the low income/single detached dwelling cell. The residential waste assessments in the Town of Fergus and the Borough of East York were based on data from EAs that were representative of the EA distribution in the income/housing matrix for the respective municipalities. Based on the results of these two municipalities, it was decided to conduct a reduced sampling program in the City of North Bay. After the Study EAs in the municipality were randomly selected, a curbside refuse sampling plan was designed, based on a procedure that assigned random starting points for refuse collections at street intersections throughout the EA. For each EA, both the number and weight of the refuse samples that had to be collected and sorted in order to obtain the statistical accuracy that was desired for the kitchen waste fraction (only) of residential waste was based on the pioneering work of Dr. A. Klee and co-workers. The sample number was a minimum of nine per EA; and the minimum sample weight was 100 kg. To achieve similar levels of statistical accuracy for waste components occurring at lower concentrations in the waste stream (for example, glass and ferrous metals), a greater number of samples, which may be economically impractical, would be required. To determine the number of samples required to accurately assess these waste components refer to Volume I, Section 1.2. (viii) It took a crew of four, approximately 5.5 days to collect and sort the bagged refuse and Blue Box materials in a single EA. Records were kept of the number of dwellings from which bagged refuse and Blue Box materials were collected in order to compute estimates of total residential waste generation on a per capita basis, using Statistics Canada data on the average population per dwelling in the EA. Blue Box materials were sorted, weighed and recorded separately in order to estimate the capture rate of certain recyclable items from the residential waste stream. Yard wastes were weighed and recorded whenever they were encountered, but this waste stream was not included in the computations of the residential waste composition and the weight was not included in the estimates of per capita generation rates either, for seasonal generation reasons discussed herein. The moisture content of the combustible fractions of the waste stream was determined by drying. The BTU content of some mixed plastics (laminates), as well as disposable diapers, was determined by bomb calorimetry. Samples of vacuum cleaner bag dust were analyzed for heavy metals. The results of these analyses are presented in Volume I. Special sampling procedures were devised for those apartment buildings where the waste was compacted in containers. Samples of the required weight were removed from the containers for the waste composition analysis. Then the residual contents were collected and weighed, courtesy of special arrangements made with a local waste hauler and transfer station scale house. The weekly waste streams for seven schools in East York were also collected and the waste composition was determined. Per capita generation rates for the student body and total staff were computed. A survey was also conducted to assess the yearly tonnages of white goods and other bulky items generated by residential areas in 10 municipalities in Ontario. The methods developed and used in this study were found to be cost effective and capable of being used by municipal staff. Recommendations are presented in this volume and in Volume I to further refine and improve the methods used. (ix) Ontario municipalities are encouraged to use the nnethods demonstrated in this study to satisfy municipal needs, to generate further data on a consistent province-wide basis and to assist in assessing the effectiveness of new waste management programs and identifying trends in waste composition and generation rates. Recommendations for Further Refinement Municipalities conducting a waste composition study might consider the following recommendations when designing the sampling protocol and implementing the study methodology. 1) For sampling and sorting convenience, municipalities may choose to conduct the waste composition studies in late spring or mid-fall when refuse odours are less intense and maggots are less frequently encountered. According to Vesling & Rimer (ref. 47), the average residential waste composition does not vary by more than +/- 10% over three quarters of the year. Therefore, aesthetics of the working conditions can be taken into account without risk to obtaining skewed data. The inclusion of yard waste in overall residential waste composition percent profiles should be avoided so that baseline composition percentages are not misrepresented. 2) Municipalities may choose to set up independent collection systems to study the seasonal generation of yard waste and leaves. This would require a coordinated effort between garbage collection personnel, private horticultural firms and other agencies generating and collecting these waste streams. 3) In order to avoid the sampling problems that we encountered with the large apartment buildings in East York, where apparent sampling biases were difficult to avoid, arrangements could be made, for example, with 30 units within the building to participate in a refuse study. This would give a more accurate appraisal of the waste composition in these large apartment buildings. As a check, the method described herein for (X) obtaining the per capita generation rate for the entire building could then be compared with the per capita generation rate for the 30 units. 4) Municipalities in Ontario should follow the waste connposition procedure in conducting their own waste connposition analysis, for reasons of consistent data generation using a cost effective approach. Periodically, municipalities should conduct additional waste composition studies to monitor trends in residential waste management and the effectiveness of waste management programs. (xi) SECTION 1 WHY CONDUCT A WASTE GENERATION AND COMPOSITION STUDY 1.0 WHY CONDUCT A WASTE GENERATION AND COMPOSITION STUDY The waste management challenges facing Ontario communities involve two problems: 1. The need to reduce the amount of waste entering Ontario landfills and Incinerators. Many municipalities in Ontario are faced with landfills that are at or near capacity, and building new landfills is a costly and often a political and environmental challenge. This challenge is being met in part through the Ontario Ministry of the Environment waste diversion targets. These targets are aimed at reducing waste entering landfills by 25% by 1992, and 50% by 2001. Activities such as residential Blue Box, commercial recycling, waste composting, and recyclable material bans from landfills, and efforts to reduce waste such as excess packaging are being implemented to achieve these objectives. 2. The general societal need to reduce the amount of waste generated on a per capita basis. This need grows greater every day as renewable and non-renewable resources dwindle while population and economies continue to grow. These two problems require careful consideration and planning by waste managers. If solutions are to be found, these managers will require reliable and current data concerning per capita waste generation rates and percent composition. By knowing the approximate tonnages involved and the composition of the municipal waste stream, efforts can be made to maximize reduction, reuse and recycling efforts. Per capita generation rates for the total waste stream and for its component parts are needed to correctly design waste management programs and facilities. 1-1 1.1 Waste Management Planning Waste generation information and waste composition data are required for the following reasons: i) Quantities of waste generated in various neighbourhoods and districts within the municipality must be known to properly assign collection vehicles - therefore a per capita generation rate is needed; ii) Proper design of waste management facilities such as transfer stations, landfills, recycling depots, composting plants and so on require information concerning the per capita generation rate and waste composition; ijj) When planning for population growth, a per capita generation rate is needed to estimate increases in total waste quantity; iv) Waste generation rate and waste composition data are needed to assess the effects of waste diversion programs and policies. 1.1.1 Estimation of Total Waste Tonnage A waste composition study such as the one described herein estimates tonnages of waste generated by every person in the municipality from both residential sources (Part A) and commercial sources (Part B). Waste tonnages can be estimated on a daily, weekly, monthly, or yearly basis. In addition to total tonnage generated, a waste composition study allows an estimation to be made of the tonnage of each material in the waste stream. 1.1.2 Estimation of Tonnage of Recyclable and Recoverable Material A waste composition study allows accurate estimations to be made of the tonnages of materials being recycled by current recycling programs, the amount of material that could be recovered by those programs (capture rates), and estimates of the amount of material that could be recovered from the waste stream by additional diversion programs. 1-2 1.1.3 Estimation of Tonnage of Hazardous Materials Of concern in the design of landfills and other waste management facilities is the amount of hazardous materials, such as paints, waste oil, used batteries, pesticides, and medical wastes that are found in the waste stream. A waste composition study will provide an estimation of the quantities of these materials present in the solid waste stream. 1-3 SECTION 2 WASTE STUDY PARAMETERS AND CONSIDERATIONS 2.0 WASTE STUDY PARAMETERS AND CONSIDERATIONS Conducting a waste composition and generation study requires careful planning with regard to the type of data required, and how the data will be collected. 2.1 Required Waste Generation Rate and Waste Composition Data The data collected in a waste composition study fall into two categories: 1. per capita generation rate information; 2. percent composition of the waste by component materials. 2.1.1 Waste Generation Rate For the purposes of the Ontario Waste Composition Study the residential waste generation rate is defined as kilograms per capita per day (kg/capita/day). These units can easily be multiplied by constants to obtain weekly, monthly, or yearly generation rates in kilograms or tonnes. As well, a total tonnage of waste generated for the municipality can be calculated by multiplying by the total number of persons in the municipality by the per capita generation rate. 2.1.2 Waste Composition The percent composition of waste by its material components is dependent on the waste stream studied, and on the definition of the categories of material used. The waste component categories used in the Ontario Waste Composition Study were based in part on the physical or chemical make-up of the component and, in part, on the form the waste material takes. As such there are several subcategories for most materials. The subcategories could be based on physical and chemical make- up, such as those for paper (fine paper, newspaper, corrugated cardboard etc.), or the sub-categories could be based on form and usage such as with ferrous metal (food containers, returnable beverage containers, non-food containers). A list of the 2-1 waste component categories and sub categories used in the Ontario Waste Composition Study is given in Table 1 . Note that in Table 1 there are no categories for bulky items such as used appliances and furniture. These items are usually collected separately from regular waste. The category of yard waste listed in Table 1 is meant to record the quantity of yard waste co-mingled with regular waste. To assess the quantity of leaves and other yard waste collected seasonally such as during fall leaf collection programs of other spring/fall clean-ups additional data collection procedures should be used. In addition to material composition, the Ontario Waste Composition Study also defined waste by the way in which it was collected and its subsequent destination. As such, composition of Blue Box materials, where present, are analyzed separately from the identical materials found in regular curbside waste, and yard wastes are analyzed separately from the other organic components. 2.2 Income and Housing Basis for Defining Residential Waste Generation The Ontario Waste Composition Study used the pioneering work of Rathje et al. as a basis for designing the sampling approach and framework (ref. 4,5,6,7,8). Rathje and Thompson (1981) demonstrated during the MILWAUKEE GARBAGE PROJECT the relationship between socio-economic stratification of populations and the composition of residential refuse. Income and housing-type reflect lifestyle and as such influence waste generation. The methodology of the Ontario Waste Composition Study used an income/housing stratification to describe discrete areas within the municipality called Census of Canada Enumeration Areas, and to select locations for the collection of waste samples. 2-2 lABLt l: KASIl COWPOilUOH CAIlùORltS (1) Paper (j) Newspr\nt (b) Fine Paper / CPO / Ledger (c) Hjija/ines / flyers (d) Wa»ed / Plastic / Ni»ed (e) Boiboard (f) Kraft (g) Wal Ipaper (h) OCC (1) Tissues (?) Glass (a) Beer (i) refillable (ii) non-ref illable (b) Liquor & Wine Containers (c) Food Containers (d) Soft Onnk (i) refillable (il) non-ref 1 1 lable (e) Other Containers (f) Plate (g) Other (3) Ferrous (a) Soft Orink Containers (b) Food Containers (c) Beer Cans (i) returnable (il) non-returnable (d) Aerosol Cans (e) Other (4) Hon-Ferrous (a) Beer Cans (i) returnable (ii) non-returnable (in) Aaerican (b) Soft Drink Containers (c) Other Packaging (d) AluBinua (e) Other (5) Plastics (a) Polyolefins (b) PVC (c) Polystyrene (d) ABS (e) PET (f) Mixed Blend Plastic (g) Coated Plastic (1) Nylon (i) Vinyl (6) 2.2.1 Knowing Your Community - Census Canada Information The data required to characterize the income and housing type in a community can be obtained from Census of Canada information for the municipality. The census data is collected every five years and is available from Statistics Canada for a nominal service fee. Census data is collected in a municipality using discreet areas mapped out by Census Canada called Enumeration Areas (EA). An enumeration area is laid out to encompass an area containing approximately 300 dwellings. As such the geographical area covered varies greatly depending on the density of housing. The EA may be a large rural area, a few city blocks, or one single highrise apartment building. Enumeration areas were selected as the sampling frame for this study because they are the smallest statistical unit for which census data are available. As such a single EA is likely to have a relatively uniform income level and housing type. These facts allow each enumeration area to be classified into groups based on relatively distinct and real income and housing type strata. 2.2.1.1 Enumeration Areas and the Study Matrix Census Canada reports the following data for each enumeration area within a municipality: average combine household income; the number of single detached residences, apartments, and other residences; and average number of persons per dwelling. These data are used to create a income/housing matrix for classifying all of the enumeration areas in the municipality. The matrix lay-out is shown in Table 2. 2.2.1.2 Classification of Enumeration Areas By Income Using the most recent Statistics Canada Census data, each EA in the study community is stratified according to income level. The format for the stratification is as follows: 2-3 TABLE 2: INCOMeHOUSING MATRIX USED FOR CLASSIFYING MUNICIPAL POPULATIONS. Dwelling Type (1) (2) (3) Income Level (A) High (B) Medium (C) Low Primarily single Detached Dwellings Mixed Dwellings Primarily multiple Dwellings Al High Income: Medium Income: Low Income: average household income is at least 1/2 standard deviation greater than the mean income for the entire community; average household income Is no more than 1/2 standard deviation greater than, or less than the mean income for the entire community; average household income is at least 1 12 standard deviation less than the mean income for the entire community. Figure 1 illustrates the concept of population stratification by income, described above. 2.2.1.3 Classification of Enumeration Areas By Housing Type Within each income category, each EA is further classified according to housing type. For each EA, Statistics Canada reports the number of Single Detached residences, Apartments, and Other residences. These numbers, expressed as a percentage of occupied dwellings in the EA are used to identify the predominant housing type for the EA. Primarily Single EAs with 60% to 70% of dwellings reported as Detached: "single detached dwellings"; Primarily Multiple EAs with 60% to 70% of dwellings reported Dwellings: as "apartments" (typically multiple story highrises). Mixed Dwellings: EAs with a "mixture" of single detached, apartment buildings with fewer than 30 units, and other dwelling types; having less than 60% of the dwellings listed as single detached or 60% of the dwellings listed as apartments; An exact boundary line between dwelling classifications is not rigorously specified in this Study because of the need for flexibility to consider the distribution of the minor components of the residential mix for a particular EA. The distribution of types of residences across the whole municipality should be examined to ensure that 2-4 FIGURE 1: CATEGORIZING A MUNICIPAL POPULATION WITH RESPECT TO INCOME: - THEORETICAL DISTRIBUTION (lA) - PRACTICAL APPUCATION (IB) -3SD -2SD -iSD ' +iSD +2SD +3SD Income of a municipal population ( 1 A) Idealized representation of normal income distribution over a municipal population. The middle income range extends between -1/2 SD and +1/2 SD and includes 33% of the population. specific cells in the income/housing matrix were not grossly out of proportion to the total number of EAs or the "character" of the municipality. Once the housing typé is determined then each EA can be assigned to its respective cell in the income/housing matrix. Typically a community may have only six or seven of the nine possible income and housing types. This is expected since not all municipalities will have very large multi-story apartment building, or some housing types may not exist for given income strata. 2.2.2 Knowing Your Community - Current Waste Management Practices The next parameter that must be known before beginning the waste study is the current waste management practices in the municipality. The following information should be assessed: 1. waste collection frequency: once per week, or twice per week; 2. collection routes and schedules; 3. collection practices and scheduling during holidays etc.; 4. presence of Blue Box programs or other recycling activities and days on which blue box materials are collected; 5. presence of special waste collection programs such as spring and fall clean-up collections, leaf and yard-waste collections, bulky item collection days, white metal collections, hazardous waste collections and so on. This information is needed to coordinate the collection of waste samples with regular waste collection so that conflicts do not occur, and to ensure that data are collected regarding special waste collections. 2.2.3 Effect of Seasonality On Waste Generation In any waste composition study there is always the question of seasonality and its effect on waste composition and generation rates. There is a large body of literature 2-5 (réf. 1, réf. 9) that suggests if yard waste and leaves are omitted from the calculation of composition and generation rate, the fluctuations in composition and generation rate of household waste are less than 10% over the course of the year. The methodology presented herein treats yard waste and bulky items as separate waste categories, therefore the time of year at which the waste composition study takes place is of secondary consideration. Efforts should be made, however, to assess the tonnages of leaves, yard waste and bulk Items generated each year. 2.2.4 Bulk Item and Special Collection Days Some municipalities have special collections for bulk items, spring and fall clean-up days, and leaf collection programs. These special waste streams need to be assessed individually because they do not fit into to the normal weekly generation of waste by households. The relatively small number of samples (snap-shot approach) taken when using this methodology precludes taking of any waste that would not be generated on a daily or weekly basis. For a discussion of this problem see Volume I, Residential Waste Composition Study. 2.3 Sampling of Residential Waste 2.3.1 Number of Samples Required in Each Enumeration Area In the three communities studied as part of the Ontario Waste Composition Study, typically six or seven EAs would be chosen for sampling, corresponding to the income/housing matrix classifications. These EAs form the sampling framework for the study. Within each enumeration area ten (nine as a minimum) samples of regular curbside residential waste and blue box materials (where present) were taken for analysis. Nine or ten samples were required for statistically accurate results (see Volume I). This number of samples also proved to be the appropriate number for a four or five 2-6 person crew to analyze in one week. This allowed the crew to study one EA per week, thus meshing with the existing collection schedules of the communities. 2.3.2 Size of Samples Required Previous work in waste composition analysis conducted in the United States by Klee and Carruth (1971) indicated that the optimal size of each of the ten samples collected within an EA is 90-150 kilograms (200-300 pounds). As such with an EA the total weight of refuse analyzed would be approximately 1 tonne (1000 kg). The sample weight of 90-125 kg is for regular curbside waste only. Additional collections of leaves, separated yard wastes, and bulk items will be necessary to assess the total residential waste stream. Inclusions of such materials would skew the analysis in favour of the bulky materials which may be generated infrequently over the year, and hence provide a poor representation of regular waste generation. 2-7 SECTION 3 MANPOWER, EQUIPMENT AND COST 3.0 MANPOWER. EQUIPMENT AND COST The following is a description of the nnanpower requirements, necessary equipnnent and costs associated with conducting a waste composition study. In the manpower section a dollar value of the wage for the workers is not specified as this must be determined by the municipality conducting the study. Instead, only an estimation of the number of work days and hours required to complete the study is given. Lists of required and optional equipment is provided, but no dollar amounts for the purchase or rental of this equipment. These details should be carefully considered by any municipality undertaking a waste composition study. 3.1 Field Crew Size Requirements Four or five people were needed for the waste collection task where a Class 1 Blue Box program exists (for example Town of Fergus; Borough of East York): two truck drivers, one collection data recorder and one (or two) people to pick up the bagged refuse and Blue Box materials. Occasionally, a 5 day work-week was not long enough to complete the collection and sorting operations and an additional work day (Saturday) was required. In North Bay, where there was no Blue Box program in place, a three member crew carried out the refuse collection. It should be noted that the reduced crew number required that they work an extra full day, i.e., Saturdays, to complete the sorting and weighing of waste. The field crews for the Ontario Waste Composition Study were comprised of community college students and university graduates. It was emphasized that the Study was really a "laboratory situation". Thus attention was given to organization, routine, reproducibility, consistency-even the cleanliness of garbage cans, van floor etc. This approach attempted to maximize a scientific attitude and thoughtful responsibility leading to careful work habits that the students learn as part of their analytical training. If students are not available, dedicated members of the municipal staff, or other workers could be employed. 3-1 In addition to the field crew, a project manager is required. This person must have a technical background and a high level of respect and responsibility within the municipality's works and engineering department. The project leader will be responsible (in the absence of an outside consultant) for performing the calculations necessary to define the income/housing matrix, selecting the EAs for the study, determining the sampling locations, contacting and liaisoning with waste haulers and collectors, ensuring accurate records are kept, and general management of the project. The Project Manager will in all likelihood be required to generate a report presenting the results of the study. The amount of time required for this task will depend on the purpose for which the study was undertaken. 3.2 Equipment Requirements The following equipment and hardware is required for the study. 3.2.1 Waste Sample Collection Equipment The following list of equipment includes rented vehicles and purchased equipment: one - 4.3 m.(14 ft.) cube van (for collection of bagged refuse); one - pick-up truck (for collection of Blue Box contents); one - electronic platform scale (150 kg capacity, Accu Weigh Model PAK- 150 (electronic, battery operated scale with digital read-out). Exact Weight Scale, Inc., Toronto, Ontario); six - 1.2 m.(4 ft.) X 1.2 m.(4 ft.) x 1.2 m. (4 ft.) heavy duty corrugated containers ("gaylords"); these containers were used for storing the bagged (non-Blue Box) refuse samples as they were being collected; four - 1.2 m.(4 ft.) x 1.2 m.(4 ft.) divider frames (2.5 cm. x 5.1 cm. wood furring stock/chicken wire); these were used as horizontal partitions in the back of the cube van for separating the collections of bagged (non- Blue Box) refuse which were stacked on top of each other; 3-2 two - 46 cm. (18 in.) x 2.4 m.(8 ft.) divider frames (2.5 cm. x 5.1 cm. wood furring stock/chicken wire); these were used as the two main partitions in the back of the pick-up truck for segregating the collections of Blue Box materials (see Figure 2); nine - 46 cm. (18 in.) x 41 cm. (16 in.) (approx.) plywood panels; used as partitions in the back of the pick-up truck (see Figure 2); one - chicken wire "crib": 1.2 m.(4 ft.) x 1.2 m.(4 ft.) x 1.3 cm. (1/2 in.) plywood base; 0.6 m.(2 ft.) high chicken wire and 2.5 cm. x 5.1 cm. furring sides. Nailed to the underside of the crib floor was a square frame which permitted the crib to be centred on the bed of the platform scale (see Figure 3); the crib was used for weighing the refuse as it was being collected from curb-side; 150 - 50.8 cm. (20 In.) x 76.2 cm. (30 in.) x 6 mil polyethylene bags (Oxford Packaging Inc., Misslssauga, Ontario); these were used for bagging refuse that was set out loose in garbage cans; the bags were also used for storing refuse samples for moisture and chemical analysis; 40 - 30 litre polyethylene garbage cans; these were used as containers into which sorted refuse was placed (see Figure 4); one - 2.7 m.(9 ft.) x 3.7 m.(12 ft.) reinforced plastic tarpaulin for covering Blue Box materials in the pickup truck; six - elastic straps to secure the tarpaulin in place; one - broad-mouth aluminum shovel; used for cleaning up spills; one - broom; used for cleaning up spills and sweeping out the vehicles; one - staple gun and 0.95 cm.( 3/8 in.) staples for construction and repair of chicken wire dividers and crib; one - claw hammer; 5.1 cm. (2 in.) common nails: used in the construction of the crib and divider frames. 3-3 .éum I f MOJtmfiiiuytin^ ^JUSî? 'i^ îi/f^ P |C K^ FIGURE 2: PHOrOGHAPII OP PICKUP BLUE BOX MAIERIALS mUCK Wim COMPARIMENrS FOR FIGURE 3: PIIOIOGRAPH OF CHICKEN WIRE CRIB MOUNTED ON THE PLAirORM SCALE (REAR VIEW OF CUBE VAN) '7--S^ FIGURE 4: PMOIOGRAPII SHOWING ÎIIE POSI HONING OP THE STUDY TEAM AHOUND HIE TAILGAIE SORIING lAULE 3.2.2 Waste Sample Sorting and Measurement Equipment The following equipment and supplies were needed for the waste sorting and composition analysis: - 1-150 kg capacity platform scale (noted previously); - 1-5 kg capacity scale (Accurate model 5000 (electronic, battery operated with digital read-out), Exact Weight Scale Inc., Toronto, Ontario); - 40-polyethylene garbage cans (note above); - 1-claw hammer; - 1 -slotted screw driver; - 1-electrician's pliers; - 4-magnets - pairing knives for opening plastic bags - Personal safety equipment listed below Section 3.2.3 3.2.3 Personal Safety Equipment Personal equipment required: - heavy duty, waterproof (PVC-coated) gloves; - work clothes or coveralls; rubber apron; hat (hard hat if desired) - steel-toed work boots; - eye protection (goggles preferable or safety glasses); - tetanus/polio vaccination (optional: diphtheria. Hepatitis A and Hepatitis B); - traffic safety vest; - particle masks, worn by crew members concerned with dust and the possibility of disease transmission; - anti-bacterial soap, used to clean gloves, hands and face before meal breaks and at the end of the day. Safety must be stressed at all times during the study including personal hygiene. It is important to remember that within each bag of garbage there may be disease carrying organisms, sharp objects including hypodermic needles, containers that may explode, combustibles, corrosive and caustic agents, harmful chemicals, and dust. 3.2.4 Seasonal Effects on Equipment Requirements - Shelter and Clothing The season of the year in which the study is conducted has a great bearing on the clothing and shelter requirements of the field crew, and general carrying out of the study. 3-4 For several reasons it may be advisable to conduct the study during the fall or winter months. The waste will have less odour and fewer maggots and flies at this time of year. In addition the cool or freezing temperatures will keep the organic fraction of the waste from rotting which will makes the work more manageable from an objective and aesthetic standpoint. The cooler weather will also reduce the amount of moisture lost by the waste, due to evaporation, from the time the sample is collected to the time it is actually sorted (several days in some cases). If the study is conducted in the autumn or winter months some form of shelter is required by the field crew while sorting the waste. Shelter is required to protect the field crew (and the waste samples!) from wind, rain, snow and cold. During the Ontario Waste Composition Study the following locations were used during the fall and winter study periods. In the Borough of East York, the tipping floor of the former Commissioners Street Incinerator was used. When this location became too cold in December, the sorting location was moved into a heated workshop adjacent to the tipping floor. In North Bay sorting was conducted in a large carnival tent. Heating in the tent was supplied by propane heaters. In the summer protection from the wind, rain, and direct sun will be required. In addition to a sheltered work space, the sorting crew must be provided with a warm, dry break-room, and washroom facilities. 3.3 Cost of Conducting a Typical Waste Study The following is an estimate of the cost associated with conducting a waste composition study. The length of time required to conduct the residential phase of the waste study is dependent on the number of EAs identified in the income/housing matrix. At most there will be nine EAs to study, although most communities will have fewer since not all cells of the matrix will have representative EAs. In addition to the nine (maximum) EAs identified in the matrix, additional EAs may be studied to confirm the results from the other EAs. Each EA studied requires one week (5-6 days) to complete the sample collection and sorting. 3-5 3.3.1 Anticipated Personnel Time Requirements and Costs STAGE 1 : PROJECT INITIATION AND CLASSIFICATION OF ENUMERATION AREAS INTO AN INCOME/HOUSING MATRIX PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Project Initiation Task: Obtaining Census Data from Statistics Canada Archive Libraries Task: EA Classification by Income/Housing Types Task: Selection of EAs for Inclusion in the Study (Matrix Classification allows for 9 EAs. More may be included in the study as required) Project Manager Project Manager Project Assistant^ Project Manager Project Manager 3.0 1.0 1.0 1.0 2.25 (0.25 days/EA) SUB TOTAL: Project Manager 7.75 Project Assistant 1.0 COSTS: Statistics Canada Service Fee for Materials Travel, Telephone Use, Office Supplies, Computer Time The Project Manager will typically be a person from the Municipal Engineering Department or some other member of the Municipal Staff familiar with Waste Management procedures. The Project Assistant would ideally be a member of the field crew and also a member of the municipal staff familiar with waste management procedures. 3-6 3.3.1 Anticipated Personnel Time Requirements and Costs Continued STAGE 2: DETERMINING SAMPLE POINTS WITHIN THE CHOSEN ENUMERATION AREAS PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Determining Sannple Points Within the Selected Study EAs. Project Manager Project Assistant 4.5 (0.5 days/EA) 2.25 (0.25 days/EA) SUB TOTAL: Project Manager 4.5 Project Assistant 2.25 COSTS: Travel (inspection of EAs required), Telephone Use, Office Supplies Stage 1 and Stage 2 can be carried out by the Project Manager, or in association with an outside consulting agency familiar with Census of Canada data and sampling procedures. 3-7 >-<o ceo coco 10 0)3c coo oo acn c 0) E <u '5 0) cc E «cco V Q. "O 0) LU -J a. <w LU i-w< 5 z UJ 9 (/> UJ g O LU -J _Joo o CO cc LU 0- ^ CO (0 Q. c< CO CO LUO< I- ÛÇ a I-u LU -Jo cc 55 S CO CO ro to o o a 0) '5 cc ^co c = r:; Q. o Q- 3 3_ O s C U ^ g .E ^ a; C C(0 0) c CO CD - - ^ TO £ 0) C-- -t-- TO 3 w«5 o- CO ^ o S "O CO Q- ^ o 2 SH .9-pO o £ i_ §S:£cd S<0 c O) 05 05.9 C C C ' ' .^ .± .^ O 000 CO CO CO "-* c c c <« 000 d) co CO no 3i, .Si,"D o o "55 ll it LI 3.3.1 Anticipated Personnel Time Requirements and Costs Continued STAGE 4: WASTE SORTING AND ANALYSIS PROJECT REQUIREIVIENTS PERSONNEL WORK DAYS Task: Field Crew Training - Sorting and Classifying Waste; Data Recording Procedures; Safety Task: Waste Sorting Project Manager 2.0 Field Crew 1 .0 x 4 persons Project Manager Field Crew 1 .0 day/EA 5.0 days/EA x 4 SUB TOTAL: COSTS: Project Manager Project Manager Field Crew Field Crew 2.0 (training) 1.0 day/EA (field work) 1.0 (training) 5.0 days/EA (field work) Equipment purchases and rentals including obtaining shelter for the field crew, provision of safety equipment, and tetanus/polio/diphtheria immunization of the field crew (see Section 3.2) Tipping/disposal fee for sorted waste after analysis Telephone Use, Travel Cost, Office Supplies Additional Costs associated with optional laboratory analyses such as heating value (BTU) analysis, moisture content and leachable metal content should be included in budget calculation. Additional time should be allocated for the collection and analysis of yard waste/leaves, white metal goods, and other bulk items. Requirements for a field crew will vary between municipalities and study approaches taken. See section 6.3 and 6.4 for a discussion of approaches to analyzing these waste streams. 3-9 3.3.1 Anticipated Personnel Time Requirements and Costs Continued STAGE 5: DATA ANALYSIS AND REPORT WRITING PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Data Entry to Spreadsheets Task: Data Analysis, Calcul ations and Report Writing Project Assistant Project Manager Project Assistant 1 .0 day/EA 10.0 3.0 SUB TOTAL: COSTS: Project Manager Project Assistant Project Assistant 10.0 1 .0 days/EA (data entry) 3.0 (clerical) Office Supplies, Computer Time WORK DAYS TOTAL Administrative: Project Manager Project Assistant Training Period: Project Manager Field Crew Field Work: (A) Once per week waste collection Project Manager Field Crew (B) Twice per week waste collection Project Manager Field Crew 26.25 9.25 2.0 1.0 X 4 2.0 days/EA 5.5 days/EA x 4 2.5 days/EA 6.0 days/EA x 4 3-10 SECTION 4 STAGE 1 - DEFINING THE INCOMBHOUSING TYPE MATRIX 4.0 STAGE 1 - DEFINING THE INCOME/HOUSIINiG MATRIX As outlined above, the first task of the study is to classify all of the enumeration areas in the study areas (EAs) according to the income/housing matrix. This task defines the sampling framework for the study. The EAs that will be sampled are selected from the matrix cells corresponding to each of the nine possible income and housing types. 4.1 Obtaining Statistics Canada Data Statistics Canada census data needed for this study can be obtained from the following Statistics Canada library: Statistics Canada, Toronto Telephone number:(416) 973-6586 Address: 25 St. Clair Ave. East Toronto, Ontario M4T 1M4 Data can be obtained In a printed format or on computer disk or tape. Larger municipalities may find the computer disk format more useful owing to the large volume of data required. 4.2 Municipal Income Stratification Using the most recent Statistics Canada Census data available, each EA in the study municipality is stratified according to income level. The format for the stratification is: 4-1 High Income: average household Income is at least 1/2 standard deviation greater than the mean income for the entire community; Medium Income: average household income is no more than 1/2 standard deviation greater than, or less than the mean income for the entire community; Low Income: average household income is at least 1 12 standard deviation less than the mean income for the entire community. To carry-out the classification by income it is necessary to perform the following calculations: 1. calculate the overall mean household income of all EAs in the municipality; 2. calculate the standard deviation of household incomes from the overall mean household income 3. Subtract the average household income for each EA from the overall mean household income for the municipality. 4. Divide the difference of the two means by the standard deviation to determine the number of standard deviations away from the overall mean. 4.2.1 Anytown: Stratifying Income Levels The stratification of income levels in the fictional town of Anytown is presented in Table 3. The example classification of EAs in Anytown by income level demonstrates the relationship between the reported average combined household income, the mean household income for the municipality, and the half standard deviation measure. 4-2 TABLE 3 : ANYTOWN: CLASSIFYING ENUMERATION AREAS BY INCOME LEVEL ENUMERATION 4.3 Municipal Housing Type Characteristics Each EA is further classified according to housing type. Statistics Canada reports the number of Single Detached residences. Apartments, and Other residences in each EA. These numbers, expressed as a percentage of occupied dwellings in the EA are used to identify the predominant housing type for the EA. Primarily Single EAs with 60% to 70% of dwellings reported Detached: as single detached; Primarily Multiple EAs with 60% to 70% of dwellings reported Dwellings: as "apartments". Mixed Dwellings: EAs with a mixture of single detached, apartment buildings with fewer than 30 units, and "other" dwelling types; An exact boundary line between dwelling classifications is not rigorously specified in this Study because of the need for flexibility to consider the distribution of the minor components of the residential mix for a particular EA. The distribution of types of residences across the whole municipality should be examined to ensure that specific cells in the income/housing matrix were not grossly out of proportion to the total number of EAs. 4.3.1 Anytown: Classifying Housing Type The Classification of Housing Type in the fictional town of Anytown is presented in Table 4. The example classification of EAs in Anytown by housing type level demonstrates the relationship between the percentage of dwelling reported in each of the categories: single detached dwellings, apartments, and other dwellings. 4-3 4.4 Allocating Individual EAs to the Matrix Cells Once each EA has been classified according the relative income level and predominant housing type, the EAs are assigned to the income housing matrix cell they correspond to. This can best be done by sorting the EAs according to their income classification (high, medium, low). Then within each income class sort the EAs according to their housing type classification. 4.4.1 Anytown: Allocating Individual EAs to Matrix Cells In the example for the fictional town of Anytown, the income/housing classification is shown in Table 5. The matrix cells corresponding to the classifications of High income/Mixed Dwellings, and Low Income/Single Detached Dwellings are not represented. It is not unusual for a municipality to lack representation in one or more matrix ceils. The number of EAs in each classification will be needed for the calculation of the per capita generation rates during the data analysis stage of the study. 4.5 Selecting the Study EAs Once all of the EAs have been classified it is a simple procedure to select the EAs for inclusion in the study. The EAs should be selected at random, using a random number table where more than one EA is present in a given Matrix cell. 4.5.1 Anytown: Selecting the Study EAs The classification of EAs in the fictional town of Anytown revealed that the following classes had more than one EA assigned to them: high income/single detached dwellings, medium income/single detached dwellings; medium income/mixed dwellings; medium income/multiple dwellings; low income/ mixed dwellings. From these groups only one EA per classification is needed for the study. 4-4 TABLE 5: ANYTOWN: ALLOCATING INDIVIDUAL ENUMERATION AREAS TO THE INCOME/HOUSING MATRIX CELLS ENUMERATION INCOME / HOUSING AREA CLASSIFICATION 107 HIGH INCOME ' SINGLE DETACHED DWELLINGS 114 HIGH INCOME SINGLE DETACHED DWELLINGS HIGH INCOME / MIXED DWELLINGS 108 HIGH INCOME / MULTIPLE DWELLINGS 104 MEDIUM INCOME ' SINGLE DETACHED DWELLINGS 110 MEDIUM INCOME / SINGLE DETACHED DWELLINGS 113 MEDIUM INCOME / SINGLE DETACHED DWELLINGS 115 MEDIUM INCOME SINGLE DETACHED DWELLINGS 103 LOW INCOME / MIXED DWELLINGS 105 MEDIUM INCOME , MIXED DWELLINGS 111 MEDIUM INCOME ' MIXED DWELLINGS 106 MEDIUM INCOME MULTIPLE DWELLINGS 112 MEDIUM INCOME , MULTIPLE DWELLINGS LOW INCOME / SINGLE DETACHED DWELLINGS 102 LOW INCOME / MIXED DWELLINGS 109 LOW INCOME / MIXED DWELLINGS 101 LOW INCOME ; MULTIPLE DWELLINGS To randomly select the EAs to be used In the study, assign each of the EAs a number. From the random number table select a number for each classification and use the EA with the corresponding number for the study. Table 6 provides an example of how to randomly select enumeration areas for inclusion in the study from a list of several enumeration areas that may fall within a single classification. Note that for the classification Medium Income/Mixed Dwellings the random numbers 7 and 9 correspond to Enumeration Areas 103 and 111. Either enumeration area could be chosen but by convention the first (random number 7, EA 103) would be used for the study. 4-5 TABLE 6: ANYTOWN: RANDOMLY SELECTING ENUMERATION AREAS TO BE INCLUDED IN THE WASTE COMPOSITION STUDY CLASSIFICATION SECTION 5 STAGE 2 - SELECTING SAMPLE POINTS WITHIN AN EA 5.0 STAGE 2 - SELECTING SAMPLE POINTS WITHIN AN EA In Stage 1 the municipality or study area was characterized by enumeration area using an income/housing matrix. From the matrix of income and housing types, one enumeration area per matrix ceil was selected at random for study. Within each chosen EA ten (nine as a minimum) samples must be collected. These samples should be taken so that the samples collected are evenly spread over the entire EA. In addition every household in the EA must have an equal chance of being included in the study. To achieve these goals ten collection starting points are selected in the EA using a random method. Samples are collected from every house encountered with waste set out for collection while driving along the street(s) containing the starting point until approximately 100 kg of waste is taken. Following the collection of the first 100 kg sample the crew moves on to the next starting point and collects the next 100 kg sample. The process continues until all ten samples have been collected. 5.1 Street Face Numbering The first step in selecting the sampling start points is to number each street face in the EA. By convention, during the Ontario Waste Composition Study, this numbering started in the upper left corner of the EA map (see example Figure 5) and proceeded down and up the page, moving left to right, to the bottom right corner. Every street face was given an individual number. In addition to the identification of street face starting points, large apartment buildings (10 or more units) in the mixed housing classification should be identified if they exist. These buildings are given a number, like a street face, and may be selected as a sampling location. Buildings of this size will usually generate more than enough waste for one sample. 5-1 FIGURE 5 EXAMPLE OF ONE EA SHOWING NUMBERING OF BLOCK FACES AND SAMPLE COLLECTION "STARTING POINTS" ithL. 11 10 15 AIE 19 24 $ 5* 32 29 36 31 A2 40 16 ntfifiT 2* 4^ 17 iàfttikU Sur 25 30 ~grnr 44 8* 46 45 37 39 38 -- ^*»irs HE TÎE LEGEND 38 STREET FACE 2* COLLECTION STARTING POINT A3 ALTERNATE STARTING POINT A3 5.2 Random Selection of Starting Points Using a random number table ten staring points where selected. By convention collection would start on the street face selected at the eastern, or northern end of the street. In addition to the ten start points selected, three or four alternate start points would also be identified. The need for alternate starting point will be discussed in STAGE 3 - Collection of Waste Samples. 5-2 SECTION 6 STAGE 3 -COLLECTION OF WASTE SAMPLE 6.0 STAGE 3 - COLLECTIOIM OF WASTE SAMPLE Stage 1 described the method used to classify each of the EAs in the municipality, and described the method for selecting EAs to be used in the study. Stage 2 described the method of determining where in the study EAs the samples would be taken from, and outlined the number and size of samples to be taken. Stage 3 describes in detail the actual sampling of residential waste. Each of the housing types used in the classification of EAs typically has different waste set out practices and collection procedures. These differences require slightly different waste sample collection procedures. 6.1 Regular Curbside Waste Waste from single detached dwellings, duplexes, houses with apartments, and small apartment buildings is usually set out at the curb by the occupants for collection by the municipal garbage collection brigade. The waste will typically be set out in plastic bags or garbage pails. In addition to regular waste there may be Blue Box Materials, bundles of yard waste, bags of leaves, and items too bulky to be bagged or put in a garbage pail. 6.1.1 Waste Collection Process: Detached Dwellings-General Procedures The goal of the waste collection process, on any one day, was to obtain 10 (9 as a minimum), 100 kg (minimum weight) samples of residential waste-exclusive of the weight of Blue Box materials and yard waste that were also coincidentally collected if they were placed curbside. This task proceeded as quickly as possible, with a 0700 h start, so that the normal collection of waste and Blue Box items by the municipality was not seriously inconvenienced. The waste sample collection began at one of the starting points (refer to Figure 5). Waste was collected in front of every dwelling where it was set out, until approximately 100 kg were accumulated in the crib (see Figure 3), some variations to this are noted below. An "en route" collection record was kept of the number of 6-1 dwellings that had waste set out: general waste and/or Blue Boxes. Single and duplex dwellings were also indicated. The importance of the "en route" collection record and the accuracy of the recording of the number of dwellings that were sampled should be noted. The team member who recorded the trip data did not have time to concentrate on any other aspect of the curb-side collection process. Loose waste set out in garbage cans was rebagged in clear polyethylene bags. These bags were reused and not included in the analyzed waste sample. The collected waste was placed in the chicken wire crib which was mounted on the platform scale on the floor of the van (see Figure 3). The scale was tared with the empty crib on it, prior to filling the crib with waste. When the minimum required weight of waste had been collected (with an allowance for the estimated inclusions of yard waste co-disposed with household waste), the crib was unloaded and the sample was stored in the van. Samples were collected such that no waste was left at the curb. Corrugated gaylords were used to store six of the waste collections. Two of the remaining collections were piled on top of 1 .2 m (4 ft.) x 1 .2 m (4 ft.) chicken wire dividers placed on top of the collections in the gaylords. The ninth collection of bagged refuse was piled on top of the Blue Box materials, stored in compartments in the pick-up truck (see below), while the tenth collection was kept in the weighing crib. Yard waste set out at the curb was weighed at the time of sample collection. The weight was recorded and the yard waste was placed back at the curb for municipal waste collection. Blue Box items were placed in the corresponding sample compartment in the back of the pick-up truck (Figure 4). There was space for 9 collections in the truck; the tenth collection was stored in polyethylene garbage cans in the van. It took between 2 and 2.5 hours to make 9-10 collections within an EA. Following the last collection, the contents in the pick-up truck were covered with a tarpaulin. 6-2 Elastic straps secured the crib and contents in the back of the van. The Study teann proceeded to the base of operations In the municipality and began sorting the sannples. 6.1.2 Required Number of Samples As described above, ten samples (nine as a minimum) are required from each EA. If for various reasons fewer than ten samples are taken, the results for the EA with fewer than ten samples will be reliable but less accurate. 6.1.3 Required Weight of Each Sample Each of the ten samples taken should weigh 90-125 kg (200-300 lbs). A target weight of 100 kg should be made for each sample with the bias toward larger samples rather than smaller samples. If, for instance, 95 kg of waste have been collected and the next house on the collection route has 10 to 15 kg of waste (typical weight) then that waste should also be taken to guard against weighing errors, loss of materials later on, or other factors which could reduce the weight of that sample. 6.1.4 Collection Equipment Requirements The following list of equipment includes rented vehicles and purchased equipment: one - 4.3 m (14 ft.) cube van (for collection of bagged refuse); one - pick-up truck (for collection of Blue Box contents); one - electronic platform scale (150 kg capacity, Accu Weigh Model PAK- 150 (electronic, battery operated scale with digital read-out). Exact Weight Scale, Inc., Toronto, Ontario); six - 1.2 m (4 ft.) X 1.2 m (4 ft.) x 1.2 m (4 ft.) heavy duty corrugated containers ("gaylords"); these containers were used for storing the bagged (non-Blue Box) refuse samples as they were being collected; four - 1 .2 m (4 ft.) X 1 .2 m (4 ft.) divider frames (2.5 cm x 5.1 cm wood furring stock/chicken wire); these were used as horizontal partitions in 6-3 the back of the cube van for separating the collections of bagged (non- Blue Box) refuse which were stacked on top of each other; two - 46 cm (18 in.) x 2.4 m (8 ft.) divider frannes (2.5 cm x 5.1 cm wood furring stock/chicken wire); these were used as the two main partitions in the back of the pick-up truck for segregating the collections of Blue Box materials (see Figure 2); nine - 46 cm (18 in.) x 41 cm (16 in.) (approx.) plywood panels; used as partitions in the back of the pick-up truck (see Figure 2); one - chicken wire "crib": 1.2 m (4 ft.) x 1.2 m (4 ft.) x 1.3 cm (1/2 in.) plywood base; 0.6 m (2 ft.) high chicken wire and 2.5 cm x 5.1 cm furring sides. Nailed to the underside of the crib floor was a square frame which permitted the crib to be centred on the bed of the platform scale (see Figure 3); the crib was used for weighing the refuse as it was being collected from curb-side; 150 - 50.8 cm (20 in.) x 76.2 cm (30 in.) x 6 mil polyethylene bags (Oxford Packaging Inc., Mississauga, Ontario); these were used for bagging refuse that was set out loose in garbage cans; the bags were also used for storing refuse samples for moisture and chemical analysis; 40 - 30 litre polyethylene garbage cans; these were used as containers into which sorted refuse was placed (see Figure 4); one - 2.7 m (9 ft.) x 3.7 m (12 ft.) reinforced plastic tarpaulin for covering Blue Box materials in the pickup truck; six - elastic straps to secure the tarpaulin in place; one - broad-mouth aluminum shovel; used for cleaning up spills; one - broom; used for cleaning up spills and sweeping out the vehicles; one - staple gun and 0.95 cm ( 3/8 in.) staples for construction and repair of chicken wire dividers and crib; one - claw hammer; 5.1 cm (2 in.) common nails: used in the construction of the crib and divider frames. 6.1.5 Twice Weekly Garbage Collection Sampling Protocol Some municipalities will have twice weekly collection of garbage. In these communities it will be necessary to collect samples on both collection days since the waste sample must reflect the waste generation characteristics of the enumeration 6-4 area for the entire week. This presents some problems during sample collection in that a decision must be made regarding the weight of waste to be taken on each sample day. As an example of this problem staff in the Borough of East York indicated that about 60% of the weekly volume of refuse was placed at curb-side for the first of the two weekly collections, with about 40% set out for the second collection. This ratio was not universally reliable for all of the EAs in the Borough. With a target of 100 kg (minimum weight) of waste that had to be collected for a sample of adequate size, the following collection protocol was developed and illustrated in the example below. For a given sample, approximately 60 kg of bagged refuse was collected, for example, from 7 houses on the first collection day. Sample collection on the second day started from the same "starting point" assigned on the first day and waste was collected from the same number of dwellings . In theory, the 60/40 relationship would result in approximately 40 kg of refuse collected on the second collection day, for total of 100 kg of waste for the composition analysis. It is absolutely imperative that waste be collected from the same number of dwellings on the second collection day. Calculation of the per capita generation rate is dependent on knowing the number of dwellings waste was collected from (and average number of occupants per dwelling), and the total weight of refuse collected. The uncertainty of the 60/40 ratio, required the collection crew to "overcompensate" the weight of the first collection in each sample by picking up more than 60 kg, e.g., 70 kg. This "insurance" weight meant that the crew was required to pick up from 7 dwellings on the second collection day. The sum of two collections would, not likely be less than 100 kg. There were instances in East York where the 60/40 relationship was not accurate. This resulted in either less than 100 kg of waste being collected for the week or a weight greatly in excess of 100 kg being collected. Neither of these occurrences is of great concern so long as they occur infrequently. 6-5 Waste collection from apartment buildings with twice weekly collection did not present this kind of a sampling problem (see below). 6.1.6 Recording Number of Houses Passed and Weight of Sample As note previously, one member of the collection team was assigned the duty of recording information as the sample collection proceeded. The collection record is extremely important later when the per capita generation rate is being calculated. The sample collection notes must accurately record: 1 . Date and time of collection 2. Enumeration area sample 3. Address of "starting point" for each sample 4. Number of houses waste was taken from 5. Number of houses Blue Box materials were collected from 6. Weather conditions (e.g. rain that would wet the sample) 6.2 Blue Box Materials Blue Box materials are collected along with regular waste, but their weight is not included (initially) in the 100 kg sample taken. Samples of Blue Box materials were stored in the back of the pick-up truck in the compartments constructed out of wood and chicken wire (Figure 2). The number of dwellings setting out Blue Boxes was often different from the number of dwellings regular waste was collected from. It is important to record the number of dwellings blue box materials were collected from for later use in calculating the per capita generation rate and "capture rate" of Blue Box materials. 6.3 Yard Waste and Seasonality Residential waste from detached dwellings usually contains a certain amount of yard waste (e.g., leaves, grass clippings, brush, etc.) This material can represent a significant proportion of the waste at certain times of the year. The amount of yard 6-6 waste will typically be very high in the spring and fall during yard clean-up times, and may also be high during the summer grass growing and gardening times. During the rest of the year very little yard waste is generated. In a study designed to analyze the composition of residential waste by taking a limited number of samples, It is suggested that yard waste be excluded from the calculation of per capita generation rates and percent composition of residential waste. Depending on the exact time of the study, yard waste may represent too large or too small a proportion of the yearly average generation rate for the municipality. Yard waste generation rates require a long term (yearly) monitoring program to accurately describe their generation rate. 6.3.1 Collection and Analysis of Yard Waste During collection of residential waste samples, yard waste may be encountered. Where possible, yard waste should be separated at the curbside, weighed, its weight recorded, and returned to the curb. The weight of yard waste should not be included in the 100 kg sample. Bags of refuse suspected of being entirely yard waste should be opened and examined during the collection process. The weight of yard waste is recorded on the composition data sheets but is not included in the per capita generation rate calculation for the reasons stated above. On occasion yard waste will go undetected at the curbside or is commingled with regular waste. The weight of this material should be recorded at the time of sorting, but will not be used in the calculation of per capita generation rates or percent composition. 6.4 Large and Bulk Items Large and bulk items present a problem for the sample collection and data analysis. Often a large or heavy item(s) will be placed at the curbside with the regular waste. These heavy items will have the effect of increasing the percent composition of the waste sample toward material component of the large item, and lowering the other 6-7 material component percentages. Large heavy items that are clearly not part of the regular waste stream should be excluded from the 100 kg sample. A statistical basis for this subjective decision is based on the concept of the standard deviation and the normalized "bell curve" of percent composition of waste materials. If the weight of a single item in a sample would cause the percent composition for that material to be greater than three standard deviations from the average percent composition of that material, the item should not be included in the sample. This information is never available in the field, therefore a judgement based on what should be considered "normal" residential waste and what should be included in the sample must be made. A person experienced in waste composition analysis should make this decision. Large or bulk items are often collected by the municipality on special collection days. These collection days may be weekly, monthly, seasonal (spring/fall), or yearly. For the purposes of determining the per capita generation rates and composition of such materials a yearly monitoring scheme should be set up. This monitoring program could be initiated at the same time as the monitoring program for yard waste since these two waste streams may be linked by collection practices in the municipality. 6.5 Apartment Buildings During the collection of waste samples, two types of apartment buildings will be encountered that will require special sampling and data collection procedures. 6.5.1 Small Apartment Buildings In the housing classification of "Mixed Dwellings" the collection crew will often come across small apartment buildings, rooming houses and interconnected dwellings. Apartment buildings with a small number of units will usually have all the waste set out at the curbside. This waste should be included in the sample, and the number of occupied units in the building recorded. 6-8 Larger apartment buildings will often generate enough waste to make up one entire 100 kg sample. Such buildings should be noted during the selection of starting points, and may be selected as sampling locations. The total weight of all refuse set out from the building must be recorded along with the number of occupied dwellings. Any additional waste above the required 100 kg sample size may be returned to the curb to reduce sample sorting time later on. On occasion waste will not be set out at the curbside, but may be present in a dumpster or storage room. All waste should be removed from the dumpster or storage room and its weight recorded. This activity will require consent of the building superintendent or operator, and such permission should be obtained before the collection begins. 6.5.2 Highrise Apartment Buildings With Dumpsters and Compactors The housing classification of "Multiple Dwellings" refers to enumeration areas comprised entirely or in part by apartment buildings of 30 or more units. These buildings present several practical problems for the waste study which must be addressed. 1. The ten 100 kg samples should be taken equally from all the dumpsters or compactors, if more than one dumpster is present. This can be achieved by skimming a layer of waste off the top of one dumpster to make up one sample, then moving on to the next dumpster for the next sample. It may be necessary to return to each dumpster more than once to collect all 10 samples. Samples of loose waste from broken or compacted bags should be rebagged in 6 mil polyethylene bags. 2. After the ten samples are have been collected the remaining waste must be weighed, and its weight recorded along with the number of occupied dwellings in the building. Weighing of the remaining waste is often best accomplished by contracting a waste hauler to dedicate one truck to pick up the waste from the apartment building, take it directly to a transfer station, and return the weigh scale receipt to the study team. 6-9 In the absence of such an arrangennent with a private hauler, or where only small amounts of waste remain, the study crew can weigh and record the weight of the waste on the portable scale, and return the excess waste to the dumpster. 6.6 Logistics of Sample Collection The collection of waste samples and supporting data requires a large degree of co- ordination between the study team. Ministry of the Environment officials, municipal authorities and staff, building owners, waste haulers and others. 6.6.1 Documents and Meetings Two important documents must be obtained from the Ministry of the Environment, Waste Management Branch. The first authorizes the collection of waste for the Waste Composition Study; the second is a letter to be given to any individual in the municipality who is interested in learning more about the residential study. The procedure to obtain Ministry approval for solid waste sample collection by municipalities undertaking waste composition studies, is as follows: A letter requesting Ministry approval for temporary collection of solid waste samples shall be mailed by the interested municipality to: Mr. Dave Crump Operations Coordinator Operations Division Ministry of the Environment 14th Floor, 135 St. Clair Ave., West Toronto, Ontario M4V 1P5 The letter shall include, but not be limited to the following type of information: - Background and reasons for undertaking the study. - Study objectives. - Study approach. 6-10 - Contractor's name. - Collection area. - Approximative number of samples to be collected. - Approximative weight of each sample. - Estimated duration of the project. A high level of coordination is required between the Study Project Manager, municipal staff and waste haulers to ensure scheduling of refuse collections. Each week, a map of the EA scheduled for inclusion in the refuse study should be delivered to municipal staff and/or the waste haulers. The study team must be informed of the regular collection day in the study enumeration area, whether there is once or twice weekly collection, the ratio between first and second day set-out rates (e.g. 60/40 spilt) when there is twice weekly collection, and any other potential collection problems such as rescheduling at holiday times. The municipal waste collection crews should be directed away from the study area for at least three hours to allow the study team to collect samples. A similar level of coordination is required in order to obtain permission to include small and large apartment buildings in the Study. Usually the details can be arranged through phone conversations with apartment owners and building managers and waste haulers, but occasionally written requests for permission are required. In North Bay, a press release was issued by the City to inform its residents about the City's participation in the Ontario Waste Composition Study. This may be helpful in facilitating the collection crew's activities. 6-11 SECTION 7 STAGE 4 - WASTE SORTING AND ANALYSIS 7.0 STAGE 4 - WASTE SORTING AND ANALYSIS Stage 4 describes the methods to be used by the study team to analyze the waste samples after they have been collected. These analyses include sorting the waste into its material components and weighing each material, determining moisture content, and optional analyses such as BTU (heating value analyses) and metal content. 7.1 Sorting Location Samples of waste are returned to a central location where sorting and weighing can take place. The sorting location varied with the municipality being studied and the seasonal weather. In general the sorting location had to be large enough to allow the sorting team to set up a work table and an array of plastic buckets, and should provide some protection from the elements. In the Town of Fergus, sorting was conducted at the Guelph Landfill Site. No shelter was provided except for a large tarpaulin which was used as a sun-screen during the hot summer months. In Borough of East York sorting was conducted on the tipping floor of the former Commissioners Street Incinerator. This location provided adequate protection from the wind and cold during the months of November and December. On very cold days the work was moved into a heated work room adjacent to the tipping floor. In the City of North Bay sorting was carried out in a large (20 ft. by 20 ft.) carnival- type tent. The study took place during the month of February, during which times temperatures were continually well below freezing. The tent was heated with two 15,000 BTU propane heaters. 7-1 7.2 Sorting Equipment and Set-up Sorting of waste samples was conducted on a large wooden table around which all of the sorting team could stand. The table was constructed out of one inch plywood sheets, supported either by the tail-gate of the pick-up truck or on saw horses (see Figure 4). The sorting team position themselves around the table and set up the array of plastic sorting buckets (30 litre plastic garbage cans) into which the various components of the waste are sorted (see Figure 4). The sorting buckets are arranged to promote the idea of "handedness". To begin with, a bucket for putrescibles which Is placed directly in front of each sorter. This provides the least amount of handling for the largest component by weight, and the most difficult component to handle. Each sorter then shares a bucket for each of the other components with either the sorter on the right or on the left. For example, the buckets could be arranged so that a sorter is placing all paper categories to the left side and all plastic categories to the right side. Buckets for the larger and heavier objects can be placed behind the sorters, at a further distance but should be shared by two or more sorters. This arrangement of buckets allows the sorters to pick up an Item and deposit it in the correct bucket without having to transfer the object from hand to hand, once the Idea of " handedness" is established. Additional equipment required for the sorting procedure includes: - 150 kg capacity platform scale (noted previously); - 1.5 kg capacity scale (Accurate model 5000 (electronic, battery operated with digital read-out), Exact Weight Scale Inc., Toronto, Ontario.); - 40 polyethylene garbage cans (noted above); - 1 claw hammer - 1 slotted screw driver; - 1 electrician's pliers; - 4 magnets - paring knives for opening plastic bags - personal equipment listed Section 7.6.6 7-2 7.3 Waste Component Categories The samples of waste are sorted into the categories shown in Table 7. The categories were listed on data collection sheets which allowed the weight of each component to be recorded opposite of it. Space should also be available on the data sheet for recording of miscellaneous items that do not fit the predetermined categories. The information recorded on the data collection sheet for each sample can then be transferred directly to computer spreadsheets for analysis. Notes On the Categories While sorting/classifying the waste samples certain items, such as a glass bottle, are simple to categorize. Some waste materials may be composed of several different materials in layers or otherwise combined which makes identification difficult. Other waste materials, due to their unique physical or chemical structure, will not fall into obvious categories. The degree and level of detail to which the Ontario Waste Composition Study waste material categories have been subdivided reflects an effort to deal with these sorting problems. In general, if a material could be identified by a unique identifying keyword or phrase in addition to its generic material composition, that descriptor formed the basis for its classification. The generic categories of paper, glass, ferrous metal, non-ferrous metal, plastics and organics each have several subcategories. In addition several unique categories are used such as diapers (disposable), dry cell batteries, kitty litter, and medical waste are used. 7-3 TABLE 7: WSTt COMPOSITION DATA COlLtCIIOH SH£ET Enu««rdtion Area; Collection Ddtes: (1) Paper (a) Hevsprint (b) Fine Paper / CPO / Ledger (c) I»â9â2ines / Flyers (d) Wa>ed / Plastic / «i«ed (e) 8o«board (f) Kraft (9) Wallpaper (h) oa (1) lissues (2) Glass (a) Beer (i) refillable (ii) non-ref illable (b) Liquor ( Wine Containers (c) Food Containers (d) Soft Drink (i) refillable (il) non-ref i liable (e) Other Containers (f) Plate (9) Other (3) Ferrous (a) Soft Drink Containers (b) Food Containers (c) Beer Cans (1) returnable (ii) non-returnable (d) Aerosol Cans (e) Other (4) Non-Ferrous (a) Beer Cans (i) returnable |j (ii) non-returnable | j (ill) A»erican || (b) Soft Drink Containers jj (c) Other Packaging | | (d) AluBinua { | (e) Other || (5) Plastics (a) Polyolefins (b) PVC (c) Polystyrene (d) AfiS (e) PET (f) Ni.ed Blend Plastic (g) Coated Plastic (i) Nylon (I) Vinyl (6) Organic (a) Food Waste / Rodent Bedding (b) Yard Waste (7) Wood (8) Ceramics / Rubble / Fiberglass / Gypsu» Board / Asbestos (9) Diapers (10) Textiles/Leather/Rubber (11) Household Hazardous (a) Paints / Solvents Wastes (b) Waste Oils (c) Pesticides/Herbicides (12) Dry Cell Batteries (13) Kitty Litter (14) Medical aastes (15) Miscellaneous (16) BLUE BOX ITEMS (a) Newsprint (b) Liquor / Wine Bottles (c) Food Jars / Other Bottles (d) Food Cans (i) ferrous (ii) non-ferrous (e) Beer Cans (i) ferrous (i i) non-ferrous (iii) Aaencan (f ) Pop Cans (i) ferrous (ii) non-ferrous (9) PET Bottles (h) Plastic Jugs (>) OCC When an itenn was found to be composed of several materials, the most predominant material by weight was used as the basis for classification. For example a paper container with a thin coat of plastic would be classified as waxed/plastic/mixed paper (item Id). Similarly a plastic bag with a thin aluminum foil liner (potato chip bags) would be classified as coated plastic (item 5g). Dr. Fred Edgecombe, Executive Director, EPIC (Environment & Plastics Institute of Canada) recommended that all polyethylene and polypropylene containers and film plastics be grouped together as "polyolefins" (item 5a), rather than trying to distinguish between polyethylene of different densities and crystal linearity. A small amount of SARAN wrap (polyvinylidene chloride) would also have been included in this category. The PVC category (item 5b) was restricted to rigid containers; the vinyl category was reserved for other materials such as scraps of vinyl siding. A simple "smoke and drip" test, provided by Dr. Edgecombe, was used to assist in determining the category for a particular plastic item. The test is included as Appendix D of Volume I, but it should not be viewed as a definitive qualitative method when used by itself and the test is not presented in this report. The sorting team should receive training from a person knowledgable in distinguishing plastic types during their general job training. Mixed blended plastics (item 5f) were used to classify plastic packaging around meat products. Coated plastics (item 5g) were used to classify packaging in which the plastic portion was judged to be the greatest percentage by weight, e.g., potato chip bags. The "Tetrapak" boxes were categorized as mostly paper (boxboard) and included in item Id. Rodent bedding (item 6a) was routinely encountered in small quantities of urine- soaked cedar shavings and faecal pellets. The material was included in the food waste category because of the putrescible nature of both of the components. Likewise, individual "packages" of canine excreta-presumably contributed by citizens obeying the "poop-and-scoop" statutes-were included in this category. Kitty litter 7-4 (item 13) was more frequently encountered and because of the inorganic nature of the granular product was given a single, separate category. Sanitary napkins were included in the paper subcategory of tissues (item 1i). Medical wastes (item 14) included medicines, insulin bottles and associated used syringes (needles protected and unprotected) and syringes without accompanying evidence of medicinal application. Aerosol cans were collectively weighed and included in the ferrous section as item 3d. At the time, we felt that one category for ferrous/non-ferrous pressurized containers would be adequate owing to the small number of non-ferrous aerosol containers. An additional category for non-ferrous aerosol containers may be incorporated into the sorting routine. 7.4 Weighing Sorted Waste - Use of Tared Buckets and Electronic Scales After sorting, each material can be weighed in its bucket. The electronic platform scale (150 kg capacity) should be "tared" with an empty bucket so that the scale reads only the weight of the material in the bucket. Scale tare should be checked frequently to ensure that the scale is operating properly. One person can be designated as the data recorder, while the remainder of the crew load the scale, and empty the buckets that have been weighed. Often there will be several small items that are too small to be weighed on the 150 kg capacity platform scale. These small items should be weighed separately on a smaller (1.5 kg capacity) scale. 7-5 7.5 Use of Standard Data Sheets - Recording Weights Standardized data recording sheets such as shown in Table 7 should be used to record all weights. The sample being analyzed, the enumeration area from which it was taken, and the date of sorting should be clearly indicated on each sheet. If one person acts as the designated record keeper, fewer mistakes and omissions are likely to occur. 7.6 Personnel Training - Safety During the sorting exercise several safety precautions should be taken. Safety includes proper handling of the waste samples, protective clothing, hygiene, and immunization. With limiting the generality of safety requirements, several comments regarding safety are made. 7.6.1 Waste Handling When handling waste the collection crew and sorters must be aware of sharp and pointed objects, corrosive and caustics chemicals, hazardous and poisonous chemicals, and potential disease carrying objects such as dead animals, insects, medical waste and so on. Careful and watchful work will allow workers to spot these items and avoid coming into contact with them. 7.6.2. Protective Clothing, Hygiene, and Immunization All members of the collection and sorting crew should dress appropriately for the work conditions, and wear the proper protective equipment. Personal equipment includes: - heavy duty, water proof (PVC coated) gloves; - work clothes (pants and long sleeve shirts) or coveralls; rubber apron, hat; - steel toed work boots; - eye protection; - tetanus/polio vaccination (optional: diphtheria, Hepatitis A and Hepatitis B); 7-6 - traffic safety vest - particle masks, worn by crew members concerned with dust and the possibility of disease transmission; - anti-bacterial soap, used to clean gloves hands and face before meal breaks and at the end of the day. Efforts should be made to maintain personal hygiene during sorting, as this will reduce any possible disease transmission. Contact with eyes, ears and mouth should be avoided until hands and face have been thoroughly washed with anti-bacterial soap. 7.7 Moisture Content Analysis - Optional Analysis of moisture content is optional for the purposes of this study, but is useful when comparing percent composition and per capita generation rates between enumerations, during different seasons, and between different years. The moisture content of the waste allows you to identify samples that may be very wet or very dry, and hence have a greater or lesser weight than expected. Samples of waste should be analyzed as soon after collection and sorting to reduce the amount of moisture transfer taking place. After the waste sample has been sorted into the designated categories and weighed, samples of plastics, paper, food waste, disposable diapers, and textiles are placed in large polyethylene bags, folded and stapled shut, and transported to a drying laboratory. The contents of the bags are weighed, and placed in a waste drying oven at 95 C for 48 hours. The samples are reweighed after the 48 hour period to determine the weight loss due to evaporation of moisture. 7.8 Other Optional Analyses - BTU. Leachable Metals Other analyses were undertaken during the Ontario Waste Composition Study which may include determining the heating value of the waste by assessing its BTU value, and determining the leachable metal content of various waste components. Results 7-7 of the BTU analysis and heavy metal content of vacuum cleaner bag dust are presented in Volume I. 7.9 Yard Waste Data Collection During collection of waste samples, yard waste (leaves, grass clippings, tree trimmings) should be omitted from the 100+ kg sample. When yard waste is encountered at the curb its weight should be recorded, and the yard waste returned to the curb. The total weight of yard waste found in the sorted waste and the weight of yard waste weighed and returned to the curb during sample collection is recorded on the data collection sheets, but the weight of yard waste is not included in the calculation of the percent composition of waste. 7-8 SECTION 8 STAGE 5 - DATA ANALYSIS AND MANIPULATION 8.0 STAGE 5 - DATA ANALYSIS AND MANIPULATION Data collected in Stage 3 and Stage 4 nnust be summarized and analyzed. This section describes the calculations necessary to determine the per capita generation rate (kg/capita/day), and the percent composition of residential waste. 8.1 Using a Computerized Spreadsheet to Summarize Data For the Ontario Waste Composition Study, Gore & Storrie Limited created a computerized spreadsheet to calculate and summarize percent composition for each 100 kg sample and each enumeration area. Similar data spreadsheets can be created for each community. The Gore & Storrie spreadsheets are designed such that the data entry operator enters the weight of each waste component recorded during the sorting procedure, and the computer calculates: percent composition of each waste component in the 100 kg sample; average percent composition for the enumeration area; average weight of each waste component in the 100 kg sample; standard deviation of the average percent composition and average weight of each waste component; standard error of the average percent composition and average weight of each waste component. Computerized spreadsheets can be printed out in report format if needed. 8-1 8.1.1 Percent Composition of Waste Percent composition is calculated by dividing the weight of each sorted material (MATERIAL WEIGHT) by the sum of the material weights (TOTAL WEIGHT), and expressing the result as a percent. MATERIAL WEIGHT ^ TOTAL WEIGHT x 100% = PERCENT COMPOSITION The percent composition of each component of the waste stream is only relevant if an estimate of the per capita generation rate (kg/capita/day) of waste is available. The per capita generation rate of all wastes (calculation of which is described in Section 8.2 below) combined with the percent composition of waste allows an estimation to be made of the tonnage of each component generated by the municipality. Reporting the percent composition of the waste stream, without reporting a total tonnage figure or per capita generation rate for the municipality is meaningless. 8.2 Calculation of Per Capita Waste Generation Rate Calculation of per capita generation of residential waste requires the following: Per capita generation rate of waste is calculated based on the number of dwellings waste is collected from, the average number of persons per dwelling, the weight of waste collected, and the number of days over which the waste was generated. Refer to Table 8 for an example of per capita generation rate calculation. 8-2 TABLE 8 : SAMPLE CALCULATION OF THE PER CAPITA GENERATION RATE IN AN EA. DATA FROM THE FICTIONAL TOWN OF ANYTOWN, EA # 107 1 8.2.1 Municipalities with Blue Box Recycling In communities with Blue Box recycling programs calculation of the per capita generation rate of waste requires determining the generation rate of regular waste, and the generation rate of Blue Box materials. This presents a minor problem in that the households do not usually set their Blue Box out every week. The Blue Box is normally only set out when it is full. The time for the blue box to fill up may be one, two or more weeks, therefore some estimate of the put-out rate or timing set out of blue boxes must be made. it is erroneous to assume that Blue Boxes are set out each week. Making this assumption will cause the per capita generation rate of all wastes to be too high, and will give false information regarding the effectiveness or capture rate of the Blue Box program. Accurate estimates of the typical put-out rate can only be made by carefully monitoring the Blue Box program. The persons riding the collection trucks may have valuable insight into the put-out frequency in the municipality or even the enumeration area being studied. Calculation of generation rate proceeds as follows: - Determine the total sample weight (WASTE WEIGHT) of waste collected (for each lOO-t- kg sample). These data are recorded in the trip note book. - Determine the number of dwellings (DWELLINGS) waste was collected from to achieve each 100 kg sample. These data are recorded in the trip notebook. - Determine the total weight of Blue Box (BLUE BOX WEIGHT) material collected (for each lOO-i- kg sample). - Determine the number of dwellings Blue Boxes (BLUE BOXES) recyclable material was collected from. These data are recorded in the trip notebook. - Determine, by consultation with municipal officials, the typical put-out rate of Blue Boxes (PUT-OUT RATE). For example. Blue Boxes may be put out every two weeks by the residents, as opposed to weekly. Therefore the PUT-OU i RATE is once every 14 days - Determine the average number of persons per dwelling (PPD) from the Census information - The daily weight of waste generated by each dwelling is calculated: 8-3 (WEIGHT (kg) -^ DWELLINGS + 7 (days)) + (BLUE BOX WEIGHT (kg) ^ BLUE BOXES - PUT-OUT RATE (days)) = DAILY WEIGHT/DWELLING (kg/dwelling/day) - The per capita generation rate is calculated: DAILY WEIGHT/DWELLING - PPD = WASTE/PERSON/DAY (kg/capita/day) 8.2.1.1 Anytown: Calculation of Per Capita Generation Rate of Waste In Anytown, enumeration area 107 was studied as part of the waste composition study. The data and calculations for the average per capita generation rate in enumeration area 107 are shown in Table 8. In Anytown it was determined that Blue Boxes were set out by the residents every two weeks, for a put-out rate of 14 days (PUT-OUT RATE = 14 days). Ten samples of regular household waste and Blue Box Materials were collected in enumeration area 107. For sample number 31, the calculation of the per capita generation rate is as follows (see Table 8). Note that regular waste was collected from 8 dwellings, while Blue Box material was collected from only 5 dwellings. - The daily weight of waste generated by each dwelling is calculated: (WEIGHT (kg) ^ DWELLINGS - 7 (days)) -l- (BLUE BOX WEIGHT (kg) ^ BLUE BOXES - PUT-OUT RATE (days)) = DAILY WEIGHT/DWELLING (kg/dwelling/day) (115.80 kg ^ 8 DWELLINGS - 7 days) -i- (31.11kg ^ 5 DWELLINGS - 14 days) = 2.51 kg/dwelling/day - The per capita generation rate is calculated: DAILY WEIGHT/DWELLING - PPD = WASTE/PERSON/DAY (kg/capita/day) 2.51 kg/dwelling/day ^ 2.93 persons/dwelling = 0.857 kg/capita/day 8-4 8.2.2 Municipalities With No Blue Box Recycling In the absence of Blue Box recycling the calculation of the per capita generation rate is nnuch more simple. The estimation involved in determining how many days or weeks blue box materials are accumulated over before being set out for collection is not required. Calculation of the per capita generation rate proceeds as follows. - Determine the total sample weight (WASTE WEIGHT) of waste collected (for each 100+ kg sample). These data are recorded in the trip note book. - Determine the number of dwellings (DWELLINGS) waste was collected from to achieve each 100 kg sample. These data are recorded in the trip notebook. - Determine the average number of persons per dwelling (PPD) from the Census information - The daily weight of waste generated by each dwelling is calculated: ( WEIGHT (kg) - DWELLINGS - 7 (days) ) = DAILY WEIGHT/DWELLING (kg/dwelling/day) - The per capita generation rate is calculated: DAILY WEIGHT/DWELLING - PPD = WASTE/PERSON/DAY (kg/capita/day) 8.2.3 Estimation of a Weighted Generation Rate for the Municipality The average per capita generation rate for the enumeration area is calculated by taking the mean of the per capita generation rates of each of the 100+ kg samples taken. The average per capita generation rate for each enumeration area studied is then used to estimate the overall weighted generation rate for the municipality. In the municipality there may be one or more enumeration areas assigned to each income/housing classification type. The number of enumeration areas in each cell of the income/housing matrix, expressed as a percentage of the total number of enumeration areas in the municipality, acts as the weighting factor for the calculation of the weighted per capita generation rate. 8-5 The calculation Is as follows: Determine the average per capita generation rate (AVERAGE WASTE/PERSON/DAY) (kg/capita/day) for the each income/housing type classification from the enumeration areas studied. Determine the number of enumeration areas in each income/housing classification matrix cell, expressed as a percentage (PERCENT) of the total number of enumeration areas in the municipality. AVERAGE WASTE/PERSON/DAY x PERCENT = WEIGHTED PER CAPITA GENERATION RATE 8.2.3.1 Anytown: Calculation of the Weighted Per Capita Generation Rate Table 9 shows the calculation of the weighted per capita generation rate for the entire town of Anytown. Each of the cells of the income/housing classification matrix has been assigned a "weight" based on the number of enumeration area falling into that cell. The calculation of the weighted per capita generation rate is as follows. WEIGHTED PER CAPITA GENERATION RATE (kg/cap/day) Weighted Sum of Cells A1-C3 in income/housing matrix waste generation rate in a matrix cell EAs in the cell as | percentage of total number' of EAs in the municipality! (for Study purposes) | 8.3 Waste Component Generation Rate The percent composition of waste is only meaningful given an estimate of the per capita generation rate of waste for the municipality. To determine how many kilograms or tonnes of a certain material are generated (GENERATED) in an enumeration area, or the municipality, over a set time period the percent composition 8-6 TABLE 9: RESIDENTIAL WASTE GENERATION DATA INCORPORATED INTO THE INCOME/HOUSING MATRIX TO ESTIMATE THE WEIGHTED PER CAPITA GENERATION RATE (KG/CAPITA/DAY) FOR THE FICTIONAL TOWN OF ANYTOWN. (PERCENT) of that material is multiplied by the per capita generation rate (GENERATION RATE) estimated for the enumeration area, or for the municipality. - PERCENT (%) X GENERATION RATE = GENERATED (kg/capita/day) (kg/capita/day) 8-7 SECTION 9 ANALYSIS OF WASTE FROM SCHOOLS & OTHER INSTITUTIONS 9.0 ANALYSIS OF WASTE FROM SCHOOLS & OTHER INSTITUTIONS 9.1 Per Capita Waste Generation Determination of the per capita generation rate is conducted in the same way as it is for large multi-unit apartment buildings. The total weight of waste generation for the week is determined by weighing all the waste set out for collection. This weighing procedure may often be facilitated by contracting the normal waste hauler to make a dedicated pick of the waste (picking up no other waste in an empty truck), and returning the weigh scale information from the landfill or transfer station. The total number of school students or residents in the institution is determined by contacting the institution. The "per capita" generation rate is then calculated based on the total weight of refuse and the total number of persons. In the case of schools, care should be made to determine the number of days people are at the institution, such as only 5 days per week for public and secondary schools. 9.2 Percent Waste Composition Waste composition from schools and institutions can be determined by taking 100 kg samples and sorting the waste according to the composition categories used for residential waste. As with residential waste, ten samples (nine as a minimum) are required to obtain statistically valid results. 9-1 SECTION 10 RECOMMENDATIONS FOR FURTHER REFINEMENT 10.0 RECOMMENDATIONS FOR FURTHER REFINEMENT Municipalities conducting a waste composition study nnight consider the following recommendations when designing the sampling protocol and implementing the study methodology. 1) For sampling and sorting convenience, municipalities may choose to conduct the waste composition studies in late spring or mid-fall when refuse odours are less intense and maggots are less frequently encountered. According to Vesling & Rimer (ref. 47), the average residential waste composition does not vary by more than +/- 10% over three quarters of the year. Therefore, aesthetics of the working conditions can be taken into account without risk to obtaining skewed data. The inclusion of yard waste in overall residential waste composition percent profiles should be avoided so that baseline composition percentages are not misrepresented. 2) Municipalities may choose to set up independent collection systems to study the seasonal generation of yard waste and leaves. This would require a coordinated effort between garbage collection personnel, private horticultural firms and other agencies generating and collecting these waste streams. 3) In order to avoid the sampling problems that we encountered with the large apartment buildings in East York, where apparent sampling biases were difficult to avoid, arrangements could be made, for example, with 30 units within the building to participate in a refuse study. This would give a more accurate appraisal of the waste composition in these large apartment buildings. As a check, the method described herein for obtaining the per capita generation rate for the entire building could then be compared with the per capita generation rate for the 30 units. 10-1 4) Municipalities in Ontario should follow the waste composition procedure in conducting their own waste connposition analysis, for reasons of consistent data generation using a cost effective approach. Periodically, municipalities should conduct additional waste composition studies to monitor trends in residential waste management and the effectiveness of waste management programs. 10-2 ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS There were many people who contributed to this research project for this manual and they are acknowledged, hopefully without omission. Town of Fergus: The Study crew of Bruno D'AddaIro, Cila Dadd, Jasmine Essue, Don Tooley and Andrea O'Malley were committed to the task of breaking new ground as they Study unfolded, working the bugs out of the Study methods and labouring under environmental conditions and logistical distances that were trying. They performed admirably. Mr. George Woods, Clerk-Treasurer, Town of Fergus, and Mr. Don Taylor (Wellington Recycling Group) gave their support to our study in the Town of Fergus. Mr. Adolph Plein (Plein Disposal) and Mr. Peter Armer (McLellan Disposal) were patient and went out of their way to accommodate the Study team's presence in the Town of Fergus. Their cooperation was greatly appreciated. The staff in the Engineering Department, City of Guelph, particularly, Messrs. Dan Hoornweg and John Bull, smoothly arranged for the landfill site to be our base of operations. The staff at the landfill site were ready with assistance and witty rejoinders, making the task a bit lighter. Mr. Robert Ferguson, Commissioner of Works, Metro Toronto, gave permission to use the laboratory in the former Ontario Centre for Resource Recovery (OCRR) for the moisture analyses. Mr. Brad Guglietti, Waste Management Branch, MOE, arranged for the loan of a Sartorious balance for this work. Borough of East York: The transition of the year from fall to winter saw three new faces; the Study team was: Jasmine Essue (from Fergus), Rob Flindall, Gord McLaren and Cria Pettingill. They were steadfast and dedicated to fine tuning the procedures that were initiated by the Fergus crew. The friendly cooperation of the East York Works Department, in particular: Messrs. Paul Cockburn, Jeff Walker, Elliot Hill, AI Karns and Ms. Kathy Killinger, facilitated the curbside collection of residential and school wastes. Mr. Robert Ferguson, Commissioner of Works, Metro Toronto, gave us permission to sort the East York refuse on the tipping floor of the Commissioners Street incinerator and to continue using the OCRR for the moisture analyses. A & M Disposal and Industrial Disposal provided important refuse collection services in this phase of the Study. City of North Bay: Rob Flindall, Gord McLaren and Dean Wilde (City employee) braved the elements to continue the refuse collecting and sorting in this last phase of the residential Study. Friendly cooperation was demonstrated by the city of North Bay Engineering Department, in particular, Mr. John Simmonds. The City provided vehicles, the sorting tent and the propane heaters. In addition to those noted above for the three municipalities, we gratefully acknowledge support and cooperation provided by Messrs. Neal Ahlberg, Brendan Killackey and Dan lonescu. Waste Management Branch, Ministry of the Environment. The Gore & Storrie team consisted of: Dick Buggein, Jeff Flewelling, Leslie MacMillan, Rob Flindall, Peter Kurtz, Barbara St. Hill, David Fox and Brock Harrington. The team from Décima Research was Messrs. Ian McKinnon, Russ Wilton, and Raj Matuk. REFERENCES REFERENCES 1. Brickner, R.H. 1989. "Refuse quantification in the first person". Waste Age April, pgs. 157-162. 2. Freund, John E. 1984. Modem Elementary Statistics . 6th Edition. Prentice- Hall, Englewood Cliffs, N.J. xii + 561 pp. 3. Klee, A. J. & D. Carruth. 1970. "Sample Weights in Solid Waste Composition Studies". Jour. Sanitary Engineer. Division: Proc. Amer. Soc. Civil Enq. pgs. 945-54. 4. Rathje, W. L. 1979. "Modern Material Culture Studies". In: (M. Schiffer, éd.). Advances in Archaeological Method & Theory. 2: 1-37. Academic Press, New York. 5. Rathje, W.L. & B. Thompson 1981. The Milwaukee Garbage Project. The Solid Waste Council of the Paper Industry. 6. Rathje, W. L., D. C. Wilson & W. W. Hughes. 1988. The Phoenix Recycling Project. A Characterization of Recyclable Materials in Residential Solid Wastes: Initial Results (Executive Summary) 16 pp + appendix. 7. Rathje, W.L., D.C. Wilson, W.W. Hughes and T. Jones, 1989. The Phoenix recvclables report. Characterization of recyclable materials in residential solid wastes. The City of Phoenix, Arizona, Department of Public Works. v+ 178 pp. 8. Rathje, W.L. 1989. "Rubbish!" The Atlantic Monthly . December pp 1-10. 9. Vesilind, P. A. & A.E. Rimer. 1981. Unit Operations in Resource Recovery Engineering. Prentice-Hall, Inc., Englewood Cliffs, NJ. x+ 452 pp. GLOSSARY GLOSSARY OF TERMS ABB acryl butyl styrene; a dense plastic found in computer housings, telephone casings, pipe. accuracy in a statistical sense, the term gives an indication of the closeness of the results, estimates, etc. to the "true" value. BTU capture rate British Thermal Unit; the amount of heat required to raise the temperature of 1 pound of water 1 Fahrenheit degree The percentage of blue material diverted from landfill compared to the total quantity available for recycling; commercial wastes discarded materials generated by commercial businesses as a result of normal activities in the workplace; ferrous a metal object containing elemental iron, giving a positive' or attractive response to a magnet; mean the mean or arithmetic mean of a set of values is the sum of the values divided by their number; average; MSW municipal solid waste, usually defined as the sum of residential and commercial solid wastes, and excluding industrial wastes; non-ferrous a metal object which does not give a positive" or attractive response to a magnet, e.g., brass, lead, aluminum, etc. OCC old corrugated containers; variously called, old corrugated cardboard; PET polyethylene terephthalate; the plastic used manufacture the common 2 litre pop bottles; to polyolefin in the sense used here, a grouping of chemically related plastics whose chemical building blocks are either ethylene or propylene; precision in a statistical sense, the term gives an indication of the repeatability of a series of observations, estimates, etc. The Standard Error is one kind of estimate of the precision or repeatability or "tightness" of the grouping of the observations ( = data); putrescible a material which is biodegradable; usually a term reserved for animal or vegetable matter; PVC polyvinyl chloride; a plastic containing chlorine; well known as siding, plastic window sashes and frames, pipe and a few rigid containers; Random Number Table These tables (which are found in many statistical textbooks) consist of blocks of numbers that meet certain properties of "randomness", including that numbers in the range to 9 are equally likely to occur; and that the numbers are not serially ordered in any way. Starting at any point on the Table, the user moves systematically through the Table taking the required number of digits; residential waste discarded materials generated by individuals in the course of their daily activities at their place of residence; in this case, exclusive of yard wastes and leaves; Standard Deviation a measure of the variation or difference of sample measurements from the mean of all measurements taken; Standard Error a measure of how much sample means can be expected to fluctuate (±) from the true mean due to chance; tare weight the weight of an empty container; PART B COMMERCIAL WASTE COMPOSITION STUDY TABLE OF CONTENTS-PART B Page No. INFORMATION FOR THE READER (i) TABLE OF CONTENTS (ii) LIST OF TABLES (iv) LIST OF FIGURES (v) EXECUTIVE SUMMARY (vl) 1.0 INTRODUCTION & LITERATURE REVIEW 1-1 1.1 Introduction 1-1 1.2 Literature Review 1-4 2.0 METHODOLOGY 2-1 3.0 WASTE STUDY PARAMETERS AND CONSIDERATIONS 3-1 3.1 Required Waste Generation Rate and Waste Composition 3-1 3.1.1 Waste Generation Rate 3-1 3.1.2 Waste Composition 3-1 3.2 Basis for Defining Commercial Waste Generation 3-2 4.0 MANPOWER, EQUIPMENT AND COST 4-1 4.1 Personnel 4-1 4.2 Equipment Used in the Waste Study 4-2 4.2.1 Seasonal Effects on Equipment Requirements - Shelter and Clothing 4-3 4.3 Cost of Conducting a Typical Commercial Waste Study 4-4 4.3.1 Estimated Personnel Time and Disbursement/ Equipment Requirements 4-5 5.0 STAGE 1 - PROJECT INITIATION AND SELECTION OF SIC MAJOR STUDY GROUPS 5-1 5.1 Obtaining Census Canada Information 5-1 5.1.1 Defining Commercial Activity 5-1 5.1.2 Commercial Employment in the Regional Municipality of Waterloo 5-2 5.1.3 Extrapolation of Sample Data to a Municipality 5-4 5.2 Regional Municipality of Waterloo Planning Information 5-6 5.3 Knowing Your Community - Current Waste Management Practices 5-6 5.3.1 Waste Composition Variability 5-6 5.3.2 Bulk Item and Special Collection Days 5-8 (ii) Table of Contents cont'd... Page No. 6.0 STAGE 2 - SELECTION OF BUSINESSES 6-1 6.1 Size and Number of Samples Required 6-1 6.1.1 Size of Samples Required 6-1 6.1.2 Number of Samples Required 6-1 6.2 Contacting Businesses 6-2 7.0 STAGE 3 - COLLECTION OF WASTE SAMPLES 7-1 7.1 Scheduling Waste Collection 7-1 7.2 Special Documentation 7-1 7.3 Waste Collection Methods for Waste Quantities and Composition 7-2 7.4 Waste Methods for Waste Quantities Only 7-3 7.5 Information to be Obtained at the Time of Sample Collection 7-4 7.6 Data Obtained for Per Employee Waste Generation Rates 7-5 8.0 STAGE 4 - WASTE SORTING 8-1 8.1 Equipment Set-Up and Sorting Commencement 8-1 8.2 Sample Sorting and Data Management 8-1 9.0 STAGE 5 - DATA ANALYSIS AND REPORT WRITING 9-1 9.1 Estimates of Average Per Employee Waste Generation Rates 9-1 9.1.1 Estimates From Average Waste Weight Per Employee Data 9-2 9.2 Estimation of Waste Generation by Commercial Sector in the Entire Municipality 9-2 9.3 Sources of Potential Error in Employee Waste Generation Estimates 9-3 9.4 Per Employee Waste Generation Rates 9-4 9.5 Estimation of Commercial Waste Generation in the Regional Municipality of Waterloo 9-5 10.0 EVALUATION OF METHOD 10-1 10.1 Timing of the Waterloo Study 10-1 10.2 Graphical Presentation of Waste Generation Versus Employment Potential Method to Evaluate Company Waste Management Performance? 10-1 10.3 Usefulness of Landfill Data in Estimating Commercial Refuse Quantity 10-2 10-4 Verification of the Employee Waste Generation Estimates 10-3 10-5 "Light Industry" 10-3 11.0 RECOMMENDATIONS FOR FURTHER REFINEMENT 11-1 ACKNOWLEDGEMENTS REFERENCES APPENDIX A GLOSSARY OF TERMS (iii) LIST OF TABLES-PART B Following Page No. TABLE 1 COMPARISON OF WASTE COMPOSITION INFORMATION FOR THE COMMERCIAL SECTOR PUBLISHED DATA (PERCENT OF TOTAL) TABLE 2 WASTE COMPOSITION DATA FIELD SHEET TABLE 3 LIST OF SIC DIVISIONS TABLE 4 LIST OF THE 13 SIC CODE MAJOR STUDY GROUPS TABLE 5 WASTE COMPOSITION DATA FIELD SHEET TABLE 6 ACCURACY IN WASTE ESTIMATION - SOURCE OF POTENTIAL ERROR TABLE 7 SIC GROUP 631, WASTE GENERATION DATA (KG/EMPLOYEE/DAY) FOR THE AUTOMOBILE DEALERS TABLE 8 AN EXAMPLE OF ESTIMATES OF COMMERCIAL WASTE GENERATION IN A MUNICIPALITY TABLE 9 COMPARISON OF PER EMPLOYEE WASTE GENERATION RATES: RHYNER & GREEN AND PRESENT STUDY 1-5 3-1 5-2 5-2 8-1 9-3 9-4 9-5 10-3 LIST OF FIGURES-PART B Following Page No. FIGURE 1 STAGES OF COMMERCIAL WASTE COMPOSITION STUDY WATERLOO FIGURE 2 WEIGHING COMMERCIAL BIN REFUSE IN A CRIB MOUNTED ON AN ELECTRONIC DIGITAL SCALE FIGURE 3 REMOVING REFUSE FROM BIN FIGURE 4 SORTING AT LANDFILL SITE FIGURE 5 SIC GROUP 631, GRAPH OF WASTE GENERATION DATA FOR THE AUTOMOBILE DEALERS 2-1 7-3 7-3 7-3 9-4 EXECUTIVE SUMMARY EXECUTIVE SUMMARY The Ministry of the Environment contracted Gore & Storrie Limited, in association with Décima Research Limited, to develop and test methodologies that would assist waste management planners and municipalities in deriving reasonable estimates of material composition and generation rate of wastes from residential and commercial sources. The two-fold purpose of the Commercial Waste Composition Study was to: 1 . develop a simple, cost effective and reliable method for determining the composition and per employee generation rate of waste from commercial sources in Ontario (the study concentrated on that portion of the commercial waste stream that can be closely related to residential waste; that is, both waste streams stem from the same processes of consumption); and 2. apply the method and obtain current information on the characteristics of commercial waste streams. A review of relevant literature and consultation with experts in the fields of employment, commercial structure, demographics and waste management indicated that commercial waste generation is related to the number of employees at a particular commercial establishment. Commercial activity in Canada is organized by the Standard Industrial Classification (SIC) established by Statistics Canada. This classification was used as the basis for reporting waste composition and per employee generation rate data. Before the field study began, the commercial business SIC codes were reviewed with respect to retail/service activities to determine whether certain sectors could be grouped together. The Census of Canada (1986) gathered information about occupation, type of employment and place of work from a twenty percent (20%) sample of households. These data provide information about the number of employees in 36 different commercial sectors within each of the urban census areas in Ontario. The vi development of methodology for the commercial waste sector was tested in the Regional Municipality of Waterloo (Region/Waterloo), as presented in Volume II and made use of this kind of information. The field study was undertaken in the Region between May 15 and August 31, 1990. A representative sample of businesses from the SIC groupings were identified and approached by the study team to gain permission to include them in the study. Data were then gathered on the composition of the waste stream from each SIC grouping, and an estimate of the average generation rate of total waste per employee was made for each of the SIC groupings. The relationship between waste generation and employment was completed by regression analysis when the characteristics of the data set, (eg. sample size) permitted. In other cases an average of the waste generation data is reported where regression analysis was deemed inappropriate. Estimated average per employee waste generation rates for each commercial activity vvere multiplied by the total Regional employment in the activity to obtain estimates of the waste generation for the activity throughout the entire Region. Part B of Volume III, presented herein, describes the methodology utilized in the aforementioned study for measuring waste generation and waste composition for commercial activities. Canada Census refers to commercial businesses as industries but does not distinguish between "light" and "heavy" industries. Compared to commercial establishments, light manufacturing industries and wholesale divisions are fewer in number and far more diverse in size and specialization. Some municipalities have many factories, others have virtually none. Waste generated by such activities must be studied on site-by-site basis. Nevertheless, the methodology described herein offers a "starting point" for persons studying the waste generated by light industries and wholesale activities. The methods developed and used in this study were found to be cost effective and capable of being used by municipal staff. Recommendations are presented in this vii volume to further refine the methods used. Ontario municipalities are encouraged to use the methods demonstrated in this manual to satisfy municipal needs, to generate further data on a consistent province- wide basis and to assist in assessing the effectiveness of new waste management programs and identifying trends in waste composition and generation rates. The study of waste composition from commercial activities is more complex than that from residential sources (refer to Volume I of the Ontario Waste Composition Study and Part A of the procedures manual). First, very little information was available regarding commercial waste composition (none for Canada in recent years) and therefore the research team had little a priori knowledge of expected values or variance to guide the design of an efficient sampling framework. Second, commercial activities are characterized by very high variance relative to the residential sector. Third, it is difficult to identify the population base for a sample of commercial activities. Therefore, the qualitative and quantitative data presented herein should be cautiously regarded as best estimates only. Recommendations for Further Refinement The methods employed in the commercial portion of the Ontario Waste Composition Study have been demonstrated on a selection of commercial businesses in the Regional Municipality of Waterloo. Within the commercial sectors in the Region there is a relatively high awareness of waste diversion options that will reduce waste disposal costs and encourage recycling. Therefore, the qualitative and quantitative data presented herein is cautiously regarded as a best estimate for the Region of Waterloo and may be different in other municipalities under constantly changing circumstances. This report has developed a procedure for estimating the amount of waste generated by commercial activities within Ontario urban areas and began with the process of integrating the complex data inputs required. The study has employed a two-stage estimation process: (1) the development of viii ratios of waste generation per employee; and (2) the estimation of commercial employment composition for the municipality as a whole. Each step poses different problems. The following recommendations are submitted: 1 . The waste generation and composition data base will require many more samples in order to cover the full range of commercial activities. No one study will have the resources to undertake a complete evaluation; the research results must be accumulated over many studies and evaluated over time. Fortunately, there is no inherent reason that a business in any part of the province cannot be used to estimate waste generated elsewhere-unless local waste management policies differ significantly. This means that each study should use the same SIC identification to code commercial activity and the same methodology for measuring waste output and composition. A central agency (e.g., the Ministry of Environment) may have to take the responsibility for organizing and evaluating the data. 2. It will also be necessary to monitor any changes over time in waste generation that may reflect innovations in policy, technology or corporate behaviour. The date of each sample must be retained and/or it may be necessary to identify sample locations that can be restudied over time in order to minimize sampling error. 3. To better understand the effect of recycling behaviour on the data gathered, it is recommended that employees/management of participating firms be asked to describe the nature and extent of any source separation recycling activities. 4. The immediate priorities for sampling can be identified from the results of this study. Those commercial activities that employ large numbers of people must be further investigated in order to improve sample size and reveal any significant variation within the SIC groups; this includes the diverse set of office and financial activities. Conversely, those activities with a high rate of waste generation per employee, such as food stores and restaurants, must be sampled repeatedly because of their importance to the overall waste generation. Those sectors where the observed sample variance (standard deviation) is high require larger samples to improve overall accuracy, possibly by isolating subgroups within the SIC. Activities that generate policy-relevant waste materials should be given special attention. The future development of employment estimates requires two divergent approaches. First, substantial savings may result from a centralized, standardized analysis of employment that applies the same set of data, techniques and projections to all urban areas-much as the Ontario Statistical Centre has developed a common set of population forecasts. At the same time, municipalities have better information about local peculiarities and exceptions to the employment structure. These special cases, e.g., community colleges, tourist attractions, shopping concentrations, as well as manufacturing activities, may require special attention by a local agency. During the course of the Waterloo Study, insights were noted regarding the effectiveness of waste management practices of some firms. For example, for automotive repair businesses, it appears that employee's tend to use the general refuse bin for discarding metal waste materials, despite the fact that a scrap metal bin has been made available. Such insights, when communicated to the management of the firm provide an immediate opportunity to help that firm improve the efficiency of their recycling efforts. There is also an indication that differences exist in per employee waste generation rates in small grocery stores and in larger supermarkets. The demonstrated method for estimating the rate of employee waste generation has the potential to be used as a waste management tool by municipalities. The distribution of the daily waste generation rates versus employment data, exhibited in the graphs for each SIC sector, could enable municipal waste management personnel to prioritize their "remedial" waste reduction efforts by planning to visit those companies whose waste generation rates seem out of line with the general waste-to-employee relationship. SECTION 1 INTRODUCTION & LITERATURE REVIEW 1.0 INTRODUCTION & LITERATURE REVIEW 1.1 Introduction In recognition of a pressing need to improve the way in which waste is managed in Ontario, the Ontario Ministry of the Environment has initiated programs and established specific goals designed to ensure the development of innovative and integrated waste management systems. For example, the Ministry has issued Terms of Reference and assisted in the funding of Waste Management Master Planning for municipalities. Specific objectives for diverting significant amounts of waste from disposal through reduction, reuse and recycling activities (25% by 1992 and 50% by 2000) have also been announced by the Government of Ontario. In order to effectively plan and design waste management systems that will achieve those goals, reasonably accurate estimates of the types and quantities of waste must be available. For example, the design of material recovery facilities that will receive and process waste must be compatible with the range of wastes anticipated to be received by the facility. The Ministry of the Environment contracted Gore & Storrie Limited, in association with Décima Research Limited, to develop and test methodologies that would assist waste management planners and municipalities in deriving reasonable estimates of the material composition and generation rate of wastes from residential and commercial sources. The findings of that study are presented in three volumes: Volume I - Residential Volume II - Commercial Volume III - Procedures Manual For the commercial portion of the Ontario Waste Composition Study (Waterloo Study), the Regional Municipality of Waterloo (Region/Waterloo) was used as a sample municipality for the development and field trial of a methodology for estimating the type and quantity of waste generated by a variety of different types of commercial enterprises; i.e., those firms in the private sector that provide goods 1-1 and services for consumers. Although these activities may be concentrated at a small number of locations within the urban area, such as "downtown", or a regional mall, the aggregate amount of commercial activity is very closely related to both the number of households and household income in the urban area. Commercial waste, in this sense, can be closely related to residential waste. Both waste streams stem from the same processes of consumption. The Waterloo Study focused on the commercial activities that are most closely linked to residential requirements. The waste generation from office buildings is an important component; but it is difficult to distinguish offices that serve local residents (e.g., a legal firm) from those that serve the province as a whole (e.g., an insurance company). Wholesale activities, while part of the commercial waste system, also serve larger spacial units. They are too varied in their size and function to fit into the present sampling framework. They must be studied elsewhere, when a community studies the entire waste stream in their area. A review of relevant literature and consultation with experts in the fields of employment, commercial structure, demographics and waste management indicated that commercial waste generation is related to the number of employees at a particular commercial establishment. The method was developed during the winter of 1989/1990 and applied in the Waterloo Study in the spring and summer of 1990. The study used the extensive information on the amount and composition of commercial employment provided by Statistics Canada and local government agencies to define a sampling framework for the field work. Commercial activity in Canada is organized by the Standard Industrial Classification (SIC) established by Statistics Canada. This classification can be used as the basis for reporting waste composition and per employee generation rate data. Before beginning a waste composition field study, the commercial business SIC codes should be reviewed with respect to retail service activities to determine whether certain sectors can be grouped together. The Census of Canada (1986) gathered information about occupation, type of employment and place of work from a twenty percent (20%) sample of households. 1-2 These data provide information about the number of employees in 36 different commercial sectors within each of the urban census areas in Ontario. Canada Census updates its census information every five years. In the Waterloo Study, a representative sample of businesses from the SIC groupings were identified and approached by the study team to gain permission to include them in the study. Data were then gathered on the composition of the waste stream from each SIC grouping, and an estimate of the average generation rate of total waste per employee was made for each of the SIC groupings. This manual describes a methodology for measuring waste generation and waste composition for commercial activities, as defined above. For a number of reasons, the commercial composition study method is more complex than that for residential sources described in Part A. First, when developing the method very little published literature was available for commercial activities (none for Canada in recent years) and therefore the research team had little a priori knowledge of expected values or variance to guide the design of an efficient sampling framework. Second, commercial activities are characterized by very high variance, relative to the residential sector. That variance is observed in waste generation both within and among the various retail and service sectors. There is also a wide range in store size (measured in level of sales or employment) within these sectors that must be taken into account. These variations mean that a much larger number of samples are required in order to provide the same degree of reliability obtained in the study on residential waste generation. Third, while detailed descriptions of household characteristics are provided by the Census of Canada , together with a variety of forecasts of growth and change provided by market research firms and government agencies, it is difficult to identify even the base population for a sample of commercial activities. It is not common for a single data source to provide counts or lists of the number of supermarkets or barber shops within a municipality. Sample locations must be identified in the field; extrapolations to obtain municipal or regional totals requires elaborate assumptions and indirect procedures. Nonetheless, this manual describes a workable method to estimate overall waste generation and major components of the waste stream. While many more sample points than what was analyzed in the Waterloo Study will be required to increase the 1-3 precision of estimates of waste streams for specific commercial activities, studies at the municipal level will benefit from the effect of aggregation in which hundreds or thousands of activities may be averaged together. This manual also provides a methodology for future studies that overcomes each of the difficulties identified earlier through future refinement of the method. Data on commercial waste generation and composition are now available to guide the design of waste sampling procedures (see Volume II for further information). The identification of high waste generation activities in Volume II permits agencies to target waste reduction and recycling programs on these activities. The difficulties, due to varying store size and unavailable data on the population of stores, have been overcome in the Waterloo Study by focusing on number of employees as the key measure that connects the sample observation to the overall data analysis and ultimately to the aggregate waste generation by the municipality. The number of employees in each SIC code is listed by Statistics Canada in their data base. It would have been possible to restrict the Waterloo Study to just a few well chosen SIC groups in order to achieve greater confidence in the waste estimates. However, a broader study was chosen in order to assess the variances encountered in various SIC groups. This choice will benefit subsequent researchers who can target their efforts to develop and enhance a data base of waste generation for commercial activities in Ontario. 1.2 Literature Review The results of the literature review as conducted in Volume II are presented in this manual as follows for convenience to the reader. In the past, the Bird & Hale report (ref. 2) has been used as the baseline study for waste composition information on the municipal solid waste stream in Ontario. In the Bird & Hale study, the average annual composition of municipal solid waste entering landfill sites, transfer stations and incinerators, in Toronto, was derived from samples obtained during spring, summer, winter and fall. Twelve visits were made to six sites between October, 1976 and September, 1977, with two visits apiece at: Commissioners Street Incinerator, Ingram Incinerator, Dufferin Incinerator, Beare Road 1-4 Landfill Site, Bermondsey Transfer Station and Wellington Incinerator. Sample weights of municipal solid waste ranged up to 400 lbs. (180.7 kg). Municipal solid waste has been traditionally defined as a combination of waste from residential and commercial sources, so the Bird & Hale study--which collected and reported on this combined municipal solid waste data-does not serve as a suitable baseline for the Waterloo Study which focused on the commercial activities that are related to residential consumption. The earliest studies of the composition of commercial solid waste were reported by Peter Middleton & Associates (ref. 11). They briefly described three studies: Louisville (1970), Proctor & Redfern (1972) and Proctor & Redfern (1975), each based on questionnaires sent out to commercial businesses. The Louisville study reportedly divided the commercial sector into 18 different categories but regrettably this detail was not provided in the main report or appendix. The same is true of the two Proctor & Redfern reports. The questionnaires reportedly contained information on the categories of commercial businesses, but the information was reportedly lost (ref. 11). Franke (ref. 5) described the general composition of the commercial waste stream in Cologne, Germany (1980/81 data) and Evans (ref. 4) reported the weight and volume of components in the waste streams from "retail", restaurants and office towers in Toronto (1984 data). More recently, Rhyner & Green (ref. 14) compared published literature data on per capita or per employee waste generation rates for residential, commercial, industrial and construction/demolition wastes with actual waste data that they were obtaining at county-owned landfill sites in Brown County, Wisconsin. Annual solid waste generation estimates were calculated for a number of SIC codes in the commercial sector. Rhyner & Green's estimates of the annual generation of commercial refuse, using a daily employee generation rate of 0.73- 0.77 kg and county employment data, was within 15% of the "actual quantity". Table 1 summarizes the available information on the composition of commercial waste streams, from sources reported above. A key paper that became the basis for the data gathering procedures developed in the Waterloo Study was published in 1971 by DeGeare & Ongerth (ref. 3). The 1-5 h. I-- fn j3 Oii*- -r- .-. 14- «T csj tn cvj CO f^ '-- <^ vu m «X) o ,-, lû vO <T iD KO ^^ '^ o œ r^ CTlOCsJ t--I O 01 CTi CM «T LT» O CSJ o ro C0U3 ^ CT> 0«T C\Jf-l o r^covo ai ocM -- 1/1 »-- t/1 CD ^_ = ^ S'I oc'- uj o ,_^ Xt/1^ V/) UJ il 0.0 z OldJ ..- o > I wi o 3 ^-- P0H3CT>CJHÛ<-'O^->-"-'00'Ti-- T -CTlO^TU^OîOCDOOvûr cvjCOiTï^covûO»--'0<T»'-«0«--'r 01^ S O) -- >- U ^ !-> ai UOJOJC r- ^(U3 j Q. O) Q.-I-' O <_i e Z O C« Q.C11/1>- --^ O S- -f-Q_ *oû_<t3-*.'uai otni- Q.C 1- *J«J-.- i-0>t- coï ajaj'Da)i-o-#-*'oaji- 1 ÏOeJc^OCT'O Qji_c_)-'--*-»oai'-- __ - - zaoou-Ou.>a.t-- iiou-zoo > -I-* OJ o (T3 I oj c i- o -^ oj *j o 5 -^ = I z *J s_^ ^ 1 o o; <-- > dj o -- a_ i/t . <U .-I >^--^»« -r- CVi CTiax-' 4J r-- i/l t- -1- q; <D > "O 1/1 3 IT3 -^ r-- ^ 3 U -O O C Q _l -- r-- CSJ authors explored the relationship between waste generation in clothing, drug, grocery, hardware stores, and restaurants as a function of a number of variables indicative of the physical and operational characteristics of comnnercial establishments. For example: (1) number of hours open per week; (2) number of business days open per week; (3) average annual gross receipts; (4) physical area of store, in square feet; (5) average inventory in dollars; (6) equipment value, in dollars; (7) number of delivery days per week; and (8) number of employees. Number of employees and store hours were the two variables that gave the best prediction of the waste generation rate for premises in the commercial sectors under study. DeGeare and Ongerth, using "multiple stepwise regression analyses", demonstrated that the generation of commercial solid waste was found to be most closely related to the number of employees, hours open, and type of establishment involved. Graphs illustrating the correlation between actual and predicted waste quantities from the DeGeare and Ongerth study are reproduced in Appendix A. DeGeare and Ongerth noted two points which clarify the relationship between waste generation and company employment. First, employment is a function of the intensity of retail activity; i.e., a small store with few customers will require a smaller sales staff than a larger store that serves a large clientele. Second, the items sold by stores are delivered in bulk, in packages, cartons, and other containers, with the individual items placed on shelves or otherwise displayed. Taken together, one can see that as the size of a store's staff increases to serve increasing numbers of customers (and sales), the quantity of goods delivered to the store will grow in response to customer demand and the amount of bulk packaging and related administrative wastes will also increase. The focus on waste generation per employee that is evident in the literature fits well with another reference that examines consumer behaviour and commercial structure (Jones & Simmons, ref. 8). This reference demonstrates that the amount of commercial activity is highly predictable from information about the size and income level of the market. Given the number of households and average income level in any municipality, it is possible to project first, the patterns of consumer expenditure, from toothpaste to bank deposits, in great detail; and second, to calculate the level 1-6 and composition of commercial activity. Furthermore, the different measures of commercial activity (i.e., number of stores, floor area, retail sales, number of employees) are all closely interrelated. Employment happens to be the most frequently measured and readily obtained. It provides the key link between the samples from the field work and the larger municipal waste system. When one determines the waste generation per employee for a SIC group, this generation rate can be extrapolated, via Statistics Canada data on total employment in the SIC sector to get the waste generation rate for the entire company. It is then possible to determine whether a reasonable amount of waste is being disposed at a given company as compared to an average waste generation rate for a company of similar size in the same SIC sector. The authors would like to point out that they discovered a paucity of information pertaining to this subject and have made every attempt to locate and examine all relative material. 1-7 SECTION 2 OVERVIEW OF METHODOLOGY 2.0 OVERVIEW OF METHODOLOGY The general approach used in the Waterloo Study included the following stages which are also summarized in Figure 1 . This methodology is recommended for continued use and further refinement with growth of Ontario's waste generation and composition database: 1, Project Initiation and Selection of SIC Code Major Study Groups Review of procedures contained in this manual and any other relevant literature. Obtain and review census information on commercial businesses from Statistics Canada. Define specific commercial types. Review commercial business SIC codes with respect to retail/service activities to determine whether certain activities could be grouped together. Although the commodities or services provided by businesses may differ, similarities in the waste streams permit the aggregation of sectors thereby reducing the field work required. Prior to finalizing a strategy, the current waste management practices In the municipality undergoing the waste composition study must be understood. Selection of Commercial Businesses Determine a reasonable number of samples and the size of those samples that can be taken given the applicable monetary and time constraints for the study. Contact the chosen businesses to ensure that the locations meet the basic criteria as described in chapter 6. If necessary, arrange a site visit, to assist in deciding whether a particular location is suitable for sampling. 2-1 FIGURE 1 STAGES OF COMMERCIAL WASTE COMPOSITION STUDY Stage 1 Project Initiation and Selection of SIC Code Major Study Groups Stage 2 Selection of Sample Businesses Stage 3 Collection of Commercial Waste Samples Jl stage 4 Waste Sorting stage 5 Data Analysis and Report Writing Collection of Commercial Waste Samples Arrangements and scheduling for collection of commercial waste samples should be made prior to the commencement of the field work. Commercial wastes should be weighed, collected and transported to a sorting area. Collection of waste samples will vary depending upon whether the waste is loose or compacted. Once the waste sample is extracted from the refuse bin and weighed, the sample should be transported to a sorting area. Waste Sorting Before actual sorting takes place, it is necessary to set-up the necessary sorting equipment and develop a time efficient and accurate sorting strategy. Obtain information on the composition of the waste stream from each SIC by sorting and weighing the various material types. An example of a waste composition data field sheet is provided in section 8. Whenever possible, recyclable material should be deposited at the local recycling depot. 5. Data Analysis and Report Writing Estimate the average generation rate of total waste per employee for each of the commercial groups. In the Waterloo Study, waste was collected from a number of premises in each SIC group, attempting to cover a range of small and large companies. Assess the relationship between waste generation and employment by regression analyses when sample size permits. 2-2 Analyze both Statistics Canada employment data and the municipality's planning information to generate an estimate of the total number of people employed in the commercial groupings for which waste generation estimates are obtained. Multiply the total municipal employment figure by the employee waste generation rate for each SIC group to estimate the quantity of waste generated by each of the commercial activities. The sum of the waste estimates for the groups gives an estimate of waste generation by a large segment of the commercial sector in the municipality. 2-3 SECTION 3 WASTE STUDY PARAMETERS AND CONSIDERATIONS 3.0 WASTE STUDY PARAMETERS AND CONSIDERATIONS Conducting a waste composition and generation study requires careful planning with regard to the type of data required, and how the data will be collected. 3.1 Required Waste Generation Rate and Waste Composition Data The data collected in a waste composition study fall into two categories: 1 . per employee generation rate information; and 2. percent composition of the waste by component materials. 3.1.1 Waste Generation Rate For the purposes of the Waterloo Study the commercial waste generation rate was defined as kilograms per employee per day (kg/employee/day). These units can easily be multiplied by constants to obtain weekly, monthly, or yearly generation rates in kilograms or tonnes. As well, a total tonnage of waste generated for the municipality can be calculated by multiplying by the total number of employees in the municipality by the per employee generation rate. 3.1.2 Waste Composition The percent composition of waste by its material components is dependent on the waste stream studied, and on the definition of the categories of material used. The waste component categories used in the Waterloo Study were based in part on the physical or chemical make-up of the component and in part on the form the waste material takes. As such there are several subcategories for most materials. The subcategories can be based on physical and chemical make-up, such as those for paper (fine paper, newspaper, corrugated cardboard etc.), or the sub-categories can be based on form and usage such as with ferrous metal (food containers, returnable beverage containers, non-food containers). A list of the waste component categories and sub categories used in the Waterloo Study is given in Table 2. 3-1 TABLE 2: WASTE COMPOSITION DATA FIELD SHEET Town: SIC: S<i«pi« I : Col Uct ton Dites: inijtry of the [nv\rûn«<;rH UiHt Composition Studx GORE l STÛRfilE LIMlTtD (1) Paper (j) Newsprint (b) fine Paper / CPÛ / Ledger | (c) Hagazines / flyers | (d) Waxed / Plastic / Xi-ed 1 (e) Bo«t)oard 1 (f) Uraft 1 (9) «allpaper (h) OCC (i) Tissues 1 Note that in Table 2 there are no categories for bulky items such as used appliances and furniture. These items are usually collected separately from regular waste, 3.2 Basis for Defining Commercial Waste Generation A key paper that became the basis for the data gathering procedures developed in the Waterloo Study was published by DeGeare & Ongerth (ref. 3). The authors explored the relationship between waste generation in clothing, drug, grocery, hardware stores, and restaurants as a function of a number of variables indicative of the physical and operational characteristics of commercial establishments. Number of employees and store hours were the two variables that had the best prediction of the waste generation rate for premises in the commercial sectors under study. Number of employees is the variable that is most readily available and hence was utilized in the Waterloo Study. First, Standard Industrial Classification (SIC) Codes, available from Canada Census, were used to describe business types. Canada Census data and local planning information were then used to determine the number of employees per SIC division and per business establishment. Finally, this information was used to select locations for the collection of waste samples. 3-2 SECTION 4 MANPOWER, EQUIPMENT AND COST 4.0 MANPOWER. EQUIPMENT AND COST The following is a description of the manpower requirements, necessary equipment and costs associated with conducting a waste composition study. In the manpower section a dollar value of the wage for the workers is not specified as this must be determined by the municipality conducting the study. Instead, only an estimation of the number of work days and hours required to complete the study is given. Lists of required and optional equipment is provided, but no dollar amount for the purchase or rental of this equipment is given. These details should be carefully considered by any municipality undertaking a waste composition study. 4.1 Personnel For the Waterloo study the field crew consisted of three people. When collecting waste, one person empties the bin, another weighs the refuse, and the third person fills out the data sheets (sample weight, waste stream description, any unique miscellaneous notes, etc.). A basic background in science or engineering was deemed desirable because of the quantitative aspect of the work. A waste composition study is an exercise in quantitative analysis of commercial wastes conducted under field conditions, using skills learned in technical courses that are part of science and engineering education. A "laboratory" work ethic should be emphasized in terms of accurate data acquisition/manipulation and maintaining as clean as possible work environment (ie. regularly rinsing garbage cans, cleaning waste bin area, sweeping back of truck, etc.). Further, individuals should have an avid concern for the environment and as such when recyclable materials are found in waste bins they should attempt to bring those materials to the recycling area whenever possible. In addition to the field crew, a project manager is required. That person must have a technical background and a high level of respect and responsibility within the municipality's works and engineering department. The project leader (in absence of an outside consultant) will be responsible for performing the calculations necessary to define the sample ranges, determine the sample locations, contact and liaison with 4-1 waste haulers, ensure good records are kept, and general project nnanagennent. The project manager will also be responsible for generating a report presenting the results of the study. It is imperative that the crew receive instructions in health and safety prior to commencing the field studies. All members must be alert for potential dangers, eg. traffic, explosive/acidic cans, etc. A similar health and safety program to those utilized to train waste collectors and landfill technicians could be adapted to suit the needs of the waste composition study. The crew must also receive instructions on recognizing waste categories. Because the focus of the Waterloo Study was on method development, the crew was instructed to be critical of their procedures. The crew should be encouraged to set aside all materials that were difficult to categorize, describe them in writing and include them in a 'miscellaneous' category. 4.2 Equipment Used In the Waste Study An equipment list similar to that used in the Waterloo Study is suggested for future waste composition studies, but should not be regarded as an exhaustive list. The following list of equipment includes a rented vehicle and purchased equipment utilized in the Waterloo Study: one - 4.3 m. (14 ft.) cube van (for collection of bagged refuse); one - electronic platform scale (150 kg capacity, Accu Weigh Model PAK- 150 (electronic, battery operated scale with digital read-out), Exact Weight Scale Inc., Toronto, Ontario); one -electronic bench scale (500 g capacity. Accurate, model 3670) one - chicken wire "crib": 1.2 m. (4 ft.) x 1.2 m. (4 ft.) x 1.3 cm. (1/2 in.) plywood base; 0.6 m. (2 ft.) high chicken wire and 2.5 cm. (1 in.) x 5.1 cm. (2 in.) furring sides. Nailed to the underside of the crib floor was a square frame which permitted the crib to be centred on the bed of the platform scale; the crib was used for weighing the refuse as it was being collected from the firms; 40 - 30 litre polyethylene garbage cans; these were used as containers into which sorted refuse was placed; 4-2 one - broad-mouth aluminum shovel; used for cleaning up spills; one - broom; used for cleaning up spills and sweeping out the vehicle; one - staple gun and 0.95 cm. (3/8 in.) staples for construction and repair of chicken wire dividers and crib; one - claw hammer; 5.1 cm. (2 in.) common nails: used in the construction of the crib. Personal Safety Equipment: a) Certified steel toe safety boots b) Coveralls c) Orange safety vests d) Hard hats (at the landfill) f) Rubber safety gloves g) Particle filter masks (dust in garbage bins) h) Complete first aid kit (in truck) i) Tetanus/polio vaccination (optional: diphtheria, Hepatitis A and B). Health (Including personal hygiene) and safety must be stressed at all times during the study. It is important to remember that within each bag/bin of garbage there may be disease carrying organisms, sharp objects including hypodermic needles, containers that may explode, combustibles, corrosive and caustic agents, harmful chemicals, and dust. Caution and common sense should be exercised. 4.2.1 Seasonal Effects on Equipment Requirements - Shelter and Clothing The season of the year in which the study is conducted has a great bearing on the clothing and shelter requirements of the field crew, and general carrying out of the study. For several reasons it may be advisable to conduct the study during the fall or winter months. The waste will have less odour and fewer maggots and flies at this time of year. In addition the cool or freezing temperatures will keep the organic fraction of the waste from rotting which will make the work more manageable from an objective and aesthetic standpoint. The cooler weather will also reduce the amount of moisture lost by the waste, due to evaporation, from the time the sample is collected to the time it is actually sorted (several days in some cases). 4-3 If the study is conducted in the autumn or winter months some form of shelter is required by the field crew while sorting the waste. Shelter is required to protect the field crew (and the waste samples!) from wind, rain, snow and cold. In the summer protection from the wind, rain, and direct sun will be required. In addition to a sheltered worl< space, the sorting crew must be provided with a warm and dry break-room as well as washroom facilities. 4.3 Cost of Conducting a Typical Commercial Waste Study The unique nature of each municipality's commercial structure precludes the development of a generic guideline budget of time requirements and costs for a commercial waste study. Formula for estimating costs are not provided in this manual, however some indication of time requirements will be made. The municipality undertaking commercial waste study must determine the number of establishments required to adequately characterize the waste from that municipality's business community. The required number of samples for statistical reliability was not determined during the Ontario Waste Composition Study. The limiting factor for the number of establishments sampled in a municipality will be the time and monetary constraints of the study. The following is an estimate of the cost associated with conducting a commercial waste composition study with a minimal number of samples. 4-4 4.3.1 Estimated Personnel Time and Disbursement/Equipment Requirements STAGE 1: PROJECT INITIATION AND SELECTION OF SIC CODE MAJOR STUDY GROUPS PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Project Initiation Project Manager' 4,0 Task: Obtaining/Reviewing Census and Project Manager 2.0 Local Commercial Employment Data Project Assistant^ 2.0 Task: Review and Selection of SIC Code Major Study Groups Project Manager 2.0 SUB-TOTAL Project Manager 8.0 Project Assistant 2.0 DISBURSEMENTS: Statistics Canada Service Fee, Travel, Telephone, Office Supplies, and Computer time. continued.../ The Project Manager will typically be a person from the Municipal engineering Department or some other member of the Municipal Staff familiar with Waste Management procedures. The Project Assistant would ideally be a member of the field crew and also a member of the municipal staff familiar with waste management procedures. 4-5 4.3.1 Estimated Personnel Time and Disbursement/Equipment Requirements STAGE 2: SELECTION OF BUSINESSES PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Selection of Businesses within the Chosen SIC Groups Task: Contact Businesses to Obtain Permission and Arrange Sample Collection Project Manager Project Assistant Project Manager Project Assistant 2.0 2.0 6.0 6.0 SUB-TOTAL: Project Manager Project Assistant 8.0 8.0 DISBURSEMENTS: Travel, Telephone, and Office Supplies Note: Stage 1 and Stage 2 can be carried out by the Project Manager, or in association with an outside consulting agency familiar with Census of Canada data and sampling procedures. continued.../ 4-6 4.3.1 Estimated Personnel Time and Disbursement Requirements STAGE 3: COLLECTION OF COMMERCIAL WASTE SAMPLES PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Field Crew Training Task: Obtaining/Constructing All Required Equipment and Supplies (A) Once per week commercial waste collection. Project Manager Field Crew' (of 4) Project Manager Project Assistant Project Manager 2.0 4.0 3.0 3.0 0.5 Task: Collection of Waste Sample (B) More than once per week municipal waste collection Field Crew (of 4) Project Manager Task: Collection of Waste Sample Field Crew (of 4) 2.0* 1.0 4.0 SUB-TOTAL: (A) Once per week waste collection Project Manager 5.5 Project Assistant 3.0 Field Crew 6.0 (B) Twice per week waste collection Project Manager 6.0 Project Assistant 3.0 Field Crew 8.0 DISBURSEMENTS: Telephone, Travel Cost and Office Supplies. EQUIPMENT: Equipment purchases and rentals including rental of vehicles, portable weigh scales and safety equipment. continued.../ The four (4) person field crew would ideally be composed of persons dedicated to the study and familiar with waste management procedures, and aware of the need for accurate waste management information. The field crew members should have some education in standard laboratory skills such as proper use of scales, accurate record keeping and the necessity of replication of study results. The 4 person field crew may include the project assistant, who could act as a supervisor in the absence of the project Manager. Two to three samples per half-day depending on size of business entity. 4-7 4.3.1 Estimated Personnel Time and Disbursement/Equipment Requirements STAGE 4: WASTE SORTING AND ANALYSIS PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Field Crew Training - Sorting and Classifying Waste and Data Recording Task: Waste Sorting Project Manager Field Crew (of 4) Project Manager Field Crew (of 4) 1.0 2.0 0.25 2.0' SUB-TOTAL: Project Manager Field Crew (of 4) 1.25 4.0 DISBURSEMENTS: Tipping/disposal fee for sorted waste after analysis, telephone, travel cost and office supplies. EQUIPMENT: Equipment purchases and rentals including obtaining shelter for the field crew, provision of safety equipment, and tetanus/polio/diphtheria immunization of field crew. continued.../ Two to three samples per half-day dependrng upon the size of the business entity. 4-8 4.3.1 Estimated Personnel Time and Disbursement/Equipment Requirements STAGE 5: DATA ANALYSIS AND REPORT WRITING PROJECT REQUIREMENTS PERSONNEL WORK DAYS Task: Data Entry to Spreadsheets Project Assistant 1.0 + ^ Tasl<: Data Analysis, Calculations, Project Manager 10.0 Report Writing and Typing Project Assistant 3.0 SUB-TOTAL: Project Manager 10.0 Project Assistant 4.0 + DISBURSEMENTS: Office supplies, and computer time WORK DAYS TOTAL Administrative: Project Manager 32.75 Project Assistant 17.0 Project Crew 10.0 Note: For twice per week collection add 1 .5 hours to project manager total and 2.0 hours to field crew total. Up to 10 samples per day. 4-9 SECTION 5 STAGE 1 - PROJECT INITIATION AND SELECTION OF SIC MAJOR STUDY GROUPS 5.0 STAGE 1 - PROJECT INITIATION AND SELECTION OF SIC MAJOR STUDY GROUPS 5.1 Obtaining Census Canada Information Obtaining Canada Census data is the starting point for defining business activities. The Census of Canada gathers information about occupation, type of firm and place of work from a twenty percent sample of households. A special tabulation of these data provides information about the number of employees in 36 different commercial sectors for each CMA in Ontario. The basic tabulation is by place of residence, which is not a problem for a regional municipality as a whole, but other "journey- to-work" tabulations indicate how this employment is allocated by municipality within the Region. These data can be updated by reference to the monthly survey of "The Labour Force" which estimates employment for each CMA. Census data is collected every five years and is available from Statistics Canada for a nominal service fee. In Ontario the Statistics Canada library has the following address: Statistics Canada, Toronto 25 St. Clair Avenue East Toronto, Ontario M4T 1M4 Data can be obtained in printed format or on computer disk or tape. Larger municipalities may find the computer disk format to be more useful owing to the large volume of data required. 5.1.1 Defining Commercial Activity When driving along a commercial strip, through a central business district (CBD), or past an industrial park, a casual observation creates a general mental picture of a wide variety of commercial establishments. Modern society reflects the entrenched selling and buying mentality in which people recognize the various commercial facilities that are available for their disposable incomes. However, in the context of developing a well structured waste composition sample program, a range of 5-1 commercial establishments must be categorically defined in terms of specific socioeconomic function. Statistics Canada, as part of its Standard Industrial Classification (SIC), is a main source for developing an organized sample pool that reflects existing commercial and industrial infrastructure (ref. 15). In its SIC catalogue Statistics Canada has disaggregated the universe of economic activity into 18 primary industrial divisions (Table 3) that contain major sub-divisions or specifically "Major Groups" (Table 4). These Major Groups are further delineated into areas of specific commercial functions. An example is as follows: Division J represents the retail trade industries. Within this division are numerous major groups, such as Major Group 60 - food, beverage, and drug industries (retail). This is further delineated into specific commercial establishments including SIC #6011 super markets and SIC #6012 grocery stores. The hierarchial SIC category arrangement of business and industry provides a well organized sample framework to develop a diverse and accurate representative sample pool. Thus, the classification provides the basis for the selection of commercial activities to be studied, and for the extrapolation of the sample results into municipal totals. The same classification is used for all of Statistics Canada's economic surveys. It enables us to apply data from the Census of Canada , or the monthly Labour Force Survey , to the task of estimating waste generation for aggregations of commercial activities. 5.1.2 Commercial Employment in the Regional Municipality of Waterloo Within the universe of economic activity, the Waterloo Study focused on six divisions: J, K, L, M, Q, and R (as indicated with asterisks on Table 3). The activities in these divisions take place within the private sector and serve local residential communities. Thus they are located within the communities they serve, and the number and size of these activities are quite predictable from a knowledge 5-2 TABLE 3: LIST OF SIC DIVISIONS Division A Agricultural and Related Service Industries Division B Fishing and Trapping Industries Division C Logging and Forestry Industries Division D Mining (Including Milling), Quarrying and Oil Well Industries Division E Manufacturing Industries * Division F Construction Industries Division G Transportation and Storage Industries Division H Communication and Other Utility Industries * Division I Wholesale Trade Industries * Division J Retail Trade Industries ** Division K Finance and Insurance Industries ** Division L Real Estate Operator and Insurance Industries *' Division M Business Service Industries ** Division N Government Service Industries Division Educational Service Industries Division P Health and Social Service Industries Division Q Accommodation, Food and Beverage Service ** Industries Division R Other Service Industries ** Low emphasis in study High emphasis in study TABLE 4: LIST OF THE 13 SIC CODE MAJOR STUDY GROUPS Major Group Description 17 - Leather and Allied Products Industries. 28 - Printing, Publishing and Allied Industries. 48 - Communications Industry. 56' - Metals, Hardware Plumbing, Heating and Building Materials Industry, Wholesale 60 - Food, Beverage and Drug Industries, Retail. 61 - Shoe, Apparel, Fabric and Yarn Industries, Retail. 62 - Household Furniture, Appliances and Furnishings Industries, Retail. 63 - Automotive Vehicles, Parts and Accessories Industries, Sales and Service. 65 - Other Retail Store Industries (i.e. Florist Shops, Jewellery Stores etc.). 70 - Deposit Accepting Intermediary Industries (i.e. Banks, Trust Companies). 91 - Accommodation Service Industries. 92 - Food and Beverage Service Industries. 96 - Amusement and Recreational Service Industries. 'Retail hardware and building supplies are designated as wholesale activities in the SIC classification of the size and characteristics of the residential population. Within these six divisions, Statistics Canada identifies hundreds of snnaller groups of specialized activities each of which includes a large nunnber of stores that provide similar goods and services and operate in the same fashion. Given a base population of activities, these stores can be sampled and extrapolated to provide overall estimates of waste generation. In contrast, the primary manufacturing and wholesaling divisions are fewer in number and far more diverse in size and specialization. This is because they are not directly tied to or restricted by the size and requirements of local markets; i.e., those in close spatial proximity to the manufacturing or wholesaling activity. A factory may produce goods for markets across the continent using processes and materials that are quite different from a neighbouring plant-even if the plant has the same industrial classification. Some municipalities have many factories; others have virtually none. Waste generation by such activities must be studied on a site-by-site basis. While many educational, health, and local governmental services serve local residents, some activities, such as universities or major hospitals, were excluded from the Waterloo Study. As well, the lawn and yard maintenance service sector was not sampled in the Waterloo Study. The six divisions in the Waterloo Study included 32.8 percent of the total employment in the Regional Municipality of Waterloo. Divisions J and Q, which were sampled most thoroughly, included 18.1 percent of the total. Commercial activities are numerous and represent a significant component of the economic base of every community. Statistics Canada further disaggregates these six divisions of commercial activity (which were included in the Waterloo Study) into 27, two-digit SIC codes, each representing a familiar group of retail or service activities. In order to get the most information from a limited number of samples, these two-digit groups should be further aggregated and disaggregated as in the Waterloo Study as shown in Table 4. The general principle is to aggregate those groups that appear to have similar waste generation patterns, and to disaggregate those that have varied rates of waste generation. For example, the automotive group (SIC 63) can be disaggregated to 5-3 reflect fundamentally different kinds of operations in dealerships, garages and gas stations. One group can be used to estimate other groups; for example, in the Waterloo Study Group 64 was estimated from the results for groups 61 and 62. Among financial services, only banks were sampled in the Waterloo Study. Hotels and restaurants were each disaggregated in the Waterloo Study to determine if different waste generation patterns could be identified. In addition, in the Waterloo Study a limited number of samples explored economic activities lying outside the targeted divisions. Building supply stores (SIC 56) were sampled within the framework, but are formally classified as wholesale activities within the SIC. They are excluded from the expansion of the sample for the municipal total. The printing and publishing manufacturing group (SIC 28) was also sampled in the Waterloo Study. 5.1.3 Extrapolation of Sample Data to a Municipality The task of extrapolating the results from the waste generation samples to project the waste generation for an entire area or regional municipality is complicated by the lack of information that describes the overall magnitude of commercial activity. There is no Census of Retail and Service Activity , or its equivalent. Instead, data on commercial employment can be obtained from several different sources and must be adapted to the particular study. The procedures used for this extrapolation may vary from place to place, depending on the mix of information that is available. The starting point is the Census of Canada. 1986 (soon to be superseded by the 1991 version) for the residential population. For a twenty percent sample of households, each person over 15 is asked about employment; e.g., what kind of firm? These data are coded to the SIC categories. For each Census Metropolitan Area (CMA) how many people work in which kinds of activities is known. Unfortunately people do not always work in the same municipality where they live. If the municipality is isolated from other places (e.g., Timmins) the assumption can be made that the residents work in the same municipality that they reside; if it is embedded within a larger economic region (e.g., the City of Toronto or the City of Waterloo) further adjustments must be made. One could shift the scale of analysis 5-4 from the smaller area municipality to the region as a whole (e.g., the Greater Toronto Area, the Region of Waterloo) or one could turn to other sources of data on employment. The Ministry of Transportation has compiled journey-to-work data for the major urban regions in Ontario that indicates how many people work in one community (e.g., the City of Cambridge) and live in another (e.g., the City of Waterloo), but these data are not broken down by SIC. Or there may be regional employment surveys that indicate how many jobs of various kinds are found in each component municipality-although they do not always use the same breakdown of commercial activities as Statistics Canada's SIC. The problem, then, is complex; and may require local expertise. In the Waterloo Study, the starting point was the Census of Canada material, augmented by the Region of Waterloo employment survey to provide more spatial data, and Statistics Canada's Labour Force survey, to provide a temporal update. The amount of spatial or temporal detail required will depend on the application of the information. While in the Waterloo Study there was no alternative to the use of employment data to link the waste generation sample to the projections for the municipalities, the relationship between employment and the volume of commercial activity is very strong (ref. 8). Sales, floor area, and employment are consistently linked together very closely. In the present work, employment is simply the total number of workers, both part-time and full-time-as defined by Statistics Canada. The ratio of part-time to full-time employees is consistent across each SIC sector, and the number of each type of employees should vary through time with the level of sales. Both employment and sales vary slightly from season to season (depending on the type of commercial activity). Early summer data (as used in the Waterloo study) provide a reasonable proxy for the annual levels as indicated by indices of seasonality computed by Statistics Canada (see ref. 1 6). These indices allow us to calibrate the seasonal effects at other times of the year. 5-5 5.2 Regional Municipality of Waterloo Planning Information A discussion of the Regional Municipality of Waterloo planning information which was used in the Waterloo Study has been included as follows for information purposes. The Regional Municipality of Waterloo, encompassing the cities of Kitchener, Waterloo and Cambridge, and four smaller Townships of Woolwich, Wilmot, Wellesley and North Dumphries, is located about 110 kilometres west of Toronto and about 60 kilometres northwest of Hamilton. The population of the Region (1988 Municipal Directory information) was 342,030. Information from an employment survey conducted by the Region's Planning Department provided additional information about the number of firms and employment in commercial activity in each of the local municipalities within the Region in 1989. The sectoral categories differ slightly from those used by Statistics Canada so the data could not be used directly in the estimate of waste generation. Instead, the information was used to estimate the share of Regional waste that is generated by each municipality. Specific establishments within the Region of Waterloo were chosen, based on the selected SIC groups, by referring to local municipal business directories of Kitchener, Waterloo, and Cambridge. These sources provided the type of business, name of business, address/phone number, and number of employees. When deciding on the specific establishment to be sampled, the sample size in terms of the number of employees is important since for each SIC code grouping a range of different establishment sizes is necessary (e.g. small, medium, and large). Such a sample range, based on number of employees, provides a more accurate data analysis for waste composition and per capita waste generation (kg/employee/day). For example, SIC Major Group 60, food, beverage and drug industries (retail), provides the SIC code sub-groups SIC #601 1 - supermarket (large number of employees ranging from 40 to 200), SIC #6012 - mid-size grocery store (medium number of employees ranging from 10 to 40 people), and SIC #6019 - other food stores i.e. convenient/specialty stores (small number of employees ranging from 1 to 10). It is not always possible to define such a sample range since it does not exist for all commercial establishments. 5-6 In addition, the yellow pages of the Bell Canada phone directory also contains a valuable up-to-date source of potential sample candidates. Finally, "the casual observation" driving to work in the morning, creates a mental note of commercial and industrial business locations where specific SIC code establishments can be incorporated into the sample pool. 5.3 Knowing Your Community - Current Waste Management Practices The next parameter that must be known before beginning the waste study is the current waste management practices in the municipality. The following information should be assessed: 1. waste collection frequency: once per week, or twice or more times per week; 2. collection routes and schedules; 3. collection practices and scheduling during holidays etc.; 4. presence of Blue Box programs or other recycling activities and days on which recyclable materials are collected; 5. presence of special waste collection programs such as spring and fall clean-up collections, leaf and yard-waste collections, bulky item collection days, white metal collections, hazardous waste collections and so on. This information is needed to coordinate the collection of waste samples with regular waste collection so that conflicts do not occur, and to ensure that data are collected regarding special waste collections. 5.3.1 Waste Composition Variability Does one expect a large variation in the composition of the waste streams generated by commercial businesses throughout the year? Given the "predictable character" 5-7 of retail activities carried on within each SIC group, there is no reason to expect a significant variation in the composition of the waste generated by business within a given sector. It is expected, however, that there may be variations in the quantity of waste with increases occurring at certain times of the year, e.g. Christmas holidays, year-end inventories, etc. However, retail activity is dependent on consumer habits. Consumer waste generation is reportedly consistent, varying +/-^0% of a yearly average over three quarters of the time (cf. Vesilind & Rimer, ref. 17). The implication of the consistency is that seasonal variations in residential refuse generation patterns will be mirrored in many of the commercial retail sectors. Financial institutions may also exhibit predictable fluctuations in waste composition and/or quantity, that may be correlated with cyclic business-related activities. 5.3.2 Bulk Item and Special Collection Days The snap-shot approach (relatively small number of samples taken for numerous SIC groups) to waste characterization which was utilized in the Waterloo Study precludes taking of any waste that would not be generated on a daily or weekly basis. A similar "snap-shot" approach would require that special care be taken to identify special wastes or wastes that may not normally be present in the commercial establishment's waste stream. Several waste generation practices and "one-time" waste disposal occurrences can bias a random sample, especially when only a limited number of samples are taken from any one SIC group. This is a consideration where bulky items are present in the commercial waste stream. A sampled commercial establishment may have unusual waste disposal occurrences during the study period. Note should be taken of the following: - Items which are rarely disposed such as appliances or other bulk items may be present in the sampled waste. Large, one-time disposal items will bias the sample and hence the aggregated sample for the entire SIC group if the number of samples is small. When dividing the materials into respective waste composition 5-8 categories, the large or heavy "one-time" items will raise the relative proportion of that material while decreasing the relative proportion of the other materials. When the item is clearly a "one-time" disposal occurrence that item should be weighed but recorded separately. Some material may be segregated for future recycling and set along-side with refuse awaiting disposal. These items should also be clearly identified and their weights recorded under the "recycled" waste category. As more and more materials are recycled or reused from commercial establishments, including materials excluded from a "blue box" program, additional care must be taken to identify and record the weights of such waste separately. Hazardous wastes, such as crank-case oil, paints, and solvents, may show up in the general refuse bin of various commercial establishments. Such wastes should be weighed and noted in the appropriate categories under the heading "hazardous waste" on the data collection sheets. 5-9 SECTION 6 STAGE 2 - SELECTION OF BUSINESSES 6.0 STAGE 2 - SELECTION OF BUSINESSES 6.1 Size and Number of Samples Required 6.1.1 Size of Samples Required The size, i.e. weight, of the sample that must be taken to maintain statistical reliability depends on the variability of both the waste composition and the waste generation rates. If an estimate of the approximate percentage that a particular component contributes to the overall composition of waste is known and an estimate of the population standard deviation is known then the size of sample required may be calculated using the optimal sample size within clusters (ref. 19, Vol. I, p. 244). Nomograms reflecting this relationship were used to determine the size and number of samples required in the residential waste composition study. However, this relationship is not clearly defined for commercial wastes which are by-products from a variety of commercial activity. In the future, the lack of sample data from which reasonable estimates of waste composition and population standard deviations can be made will likely be rectified and a statically valid sample size may be determined. The Waterloo Study was a pioneering study and as such no attempt was made to define a sample size. Waste was sampled from one week's accumulation. When the waste was placed at the curbside or loose in a dumpster the entire contents of the container was taken. When the waste sample was obtained from large compactor bins only half of the contents of the bins was sampled due to time constraints. As a result the weights of the samples ranged from 2.4 kg to 5782 kg. 6.1.2 Number of Samples Required The number of samples that must be taken from each SIC group depends on the population standard deviation, the probability distribution associated with the population, and the desired level of precision. Due to a lack of historical information, the number of samples taken during the Waterloo Study was based on the availability of time and man-power. In the future, when commercial waste 6-1 composition estimates are more readily available, it may be possible to utilize a similar formula to that used in the residential study in Volume 1. 6.2 Contacting Businesses The Waterloo Study field crew had considerable familiarity with a variety of businesses in the Region and they were able to recommend many companies to contact for the study; the Yellow Pages in the phone directory were also consulted for the names of firms. The decision on how best to approach businesses was left up to the field crew, after considering two alternatives: (a) contact by telephone and (b) direct company visits. The field crew quickly realized that the most practical and efficient method of obtaining permission from local businesses to participate in the study was from a personal visit from the crew members themselves. The approach of contacting the firms by telephone is very time consuming and was inherently very unsuccessful. In the direct approach, store owners or managers can see first hand, who they would be dealing with. The waste study can be discussed in detail and questions can be answered and the logistical problems at each location can be assessed. A business card legitimizes the crew's intentions and initiates a good rapport between the field crew team and the business. In fact, in the Waterloo Study more than 90% of the businesses directly approached agreed to participate in the study. The basic criteria required for sample locations are as follows: - The commercial waste bin cannot be shared with another establishment in order to obtain a pure sample representation of one specific establishment. - The waste bin must not contain an internal compacter since it is potentially dangerous for sampling (never enter a closed bin) and it would be very difficult to obtain the total bin refuse weight due to the densely compacted waste. Exceptions are made for external compactor bins, but only if absolutely necessary. The waste is still difficult to remove, but it is an open bin and if the compactor is turned off and the start key is removed the hazard is lessened. 6-2 - The waste bin must be safely accessible, ie. located in an area free of traffic or other potential hazards to the field crew. The provision of such information, and if necessary an arranged site visit, will help decide whether a particular location is suitable for sampling. This will prevent unnecessary use of time for both the business and the study team. 6-3 SECTION 7 STAGE 3 - COLLECTION OF WASTE SAMPLES 7.0 STAGE 3 - COLLECTION OF WASTE SAMPLES 7.1 Scheduling Waste Collection One objective of the Waterloo Study was to obtain a "snap shot" of the composition of waste generated in a week by commercial businesses. Therefore, waste collections for the study must be tailored to the waste collection for each business. In the simplest case (i.e., once a week collection), the crew might consider visiting the company 12 to 18 hours before the bulk-lift refuse bin is scheduled for dumping and removing the accumulated waste. Whenever Monday is the collection day, the crew will have to make their collection on Sunday. Many businesses may have to be visited 3 or more times in order to obtain a week's worth of waste. In some cases, it may be necessary to have businesses store their waste, especially if the putrescible content was low, in order to save the crew repeated trips. Sample scheduling must also consider the proximity of establishments from one another. Generally, two or three establishments may be sampled per day. It is time effective to schedule establishments that are close together on the same sampling day. Other factors should be considered when developing a field sample schedule. Irregular activities, eg. festivals, renovations, will generate larger amounts of waste. Another factor involves the concern of management's preference for schedule time. Finally, one may choose to avoid collecting and sorting food wastes during the hottest summer days to avoid encountering bugs and pungent odours. 7.2 Special Documentation A letter must be obtained from the Ministry of the Environment authorizing the collection of the waste from commercial businesses for purposes of the composition study. The private waste hauler participating in the Waterloo Study requested and received a letter from the Region confirming the confidentiality of the waste information obtained in the study. 7-1 The procedure to obtain Ministry approval for solid waste sample collection by municipalities undertaking waste composition studies is as follows: A letter requesting Ministry approval for temporary collection of solid waste samples shall be mailed by the interested municipality to: Mr. Dave Crump Operations Coordinator Operations Division Ministry of the Environment 14th Floor, 135 St. Clair Ave., West Toronto, Ontario M4V 1P5 The letter shall include, but not be limited to the following type of information: - Background and reasons for undertaking the study. - Study objectives. - Study approach. - Contractor's name. - Collection area. - Approximative number of samples to be collected. - Approximative weight of each sample. - Estimated duration of the project. 7.3 Waste Collection Methods for Waste Quantities and Composition In the Regional Municipality of Waterloo as with most municipalities, private waste haulers are usually contracted to remove the waste from commercial businesses, except in the downtown core of Kitchener and Waterloo where waste collection was three times per week or daily, respectively. In the Waterloo Study, commercial haulers provided bulk-lift refuse containers of various sizes (2 to 8 cubic yards) in which a firm's waste was accumulated and picked up as required. In most cases. 7-2 wastes are placed, loose, into the bulk bins; however, some businesses might be using compactor type bulk refuse containers. Waste sampling procedures will vary depending on whether the waste is loose or compacted. In the former case, for the Waterloo Study the entire contents of the container were unloaded, weighed in a chicken wire/wood "crib" mounted on a scale (see Figures 2 and 3) and placed in 4' x 4' x 4' heavy duty corrugated containers ("gaylords") in the back of a cube van and taken to the Waterloo landfill site (parking lot of the Recycling Office) for sorting (see Figure 4). Unloading waste from a compacted entanglement of loose and bagged refuse in a 6 or 8 cubic yard bin during the Waterloo Study was found to be very difficult. It was decided that only half of the contents of the bin could be conveniently and efficiently unloaded and weighed, given the arduous task and the time requirement. The weight of the entire bin was estimated on a volume basis from the weight of the sample that was removed, i.e., usually several hundred kilograms. All loose waste was set aside for sorting; bags of refuse were randomly placed into two piles, with ah equal number of bags in each pile. One pile was randomly selected for sorting, the other pile was returned to the bin. 7.4 Waste Collection Methods for Waste Quantities Only Two sampling methods can be used to determine the quantity of waste generated at each firm. In the first method, the field crew must weigh the waste in the refuse containers before putting the waste in the cube van for transportation to their base for sorting. As noted above, the frequency of waste collection at each firm should be obtained from the owner or manager. The field crew can obtain the employment figure for each business at the time of the interview or by telephone. When it is not possible to obtain the number of full- and part-time personnel from each firm, the figures for total employment can be used in the regressions of employment versus waste quantity. This is compatible with the data gathered by Statistics Canada. 7-3 FIGURE 2: WEIGHTING COMMERCIAL WASIE IN A CRIB MOUNIEU ON AN ELEC IRONIC UIGIIAL SCALE FIGURE 3: REMOVING WASTE FROM A COMMERCIAL WASTE BIN FIGURE 4: SOniING A WASTE SAMPLE Aï IME LANDFILL SUE The first method enables one to get waste quantity information from small and medium size businesses. The method is very labour intensive and time consuming but works well for small loads of loose waste. The method is not satisfactory for refuse compacted in 6 to 8 cubic yards containers. The latter containers may be frequently encountered at some of the larger locations. The second procedure is applicable to all bulk containers irrespective of bin size or degree of waste compaction. In the Waterloo Study, a scale initially developed to weigh loads of sand and gravel carried in the scoop of a front end loader had been adapted for use on overhead (front-end) loading garbage trucks. The scale worked off of the hydraulic lift system that raises and lowers the arms of the bin hoist. A Wray-Tech Model WT4000/6000 (obtained from Woolsey Equipment Sales Ltd., Ottawa) was installed on an overhead packer truck and calibrated with the assistance of the Toledo Scale Company, Hamilton, Ontario. The bulk waste weighing procedure is a two-step process. First, the bin and waste contents are weighed. Then the contents of the bin are dumped into the truck and the empty bin is weighed. The weight of the bin contents is determined by subtracting the weight of the empty bin from the weight of the bin plus contents. Again, employment data is obtained for these firms, either by telephone or directly visiting these firms after the waste has been collected. Participants in the waste composition study should be assured of confidentiality of the waste generation and composition information. 7.5 Information to be Obtained at the Time of Sample Collection A field note book should be carried during the sample collection to note general information and any odd occurrences that may be encountered. General data which should be obtained from every establishment should include: - company name, - company address, - number of employees, - total weight of refuse, 7-4 number of days refuse generated, frequency of refuse collections per week, refuse pick-up days, size of refuse bins, and percentage of bagged waste sannpled (for composition). 7.6 Data Obtained for Per Employee Waste Generation Rates As noted above, the frequency of waste collection at each firm should be obtained. The field crew must also obtain the employment figure for each business at the time of the interview or by telephone. Bin collection frequency can be determined from the hauler's records and a daily generation rate (kg/day) of waste was determined for each firm. At the conclusion of the field work, the employment and waste generation data can be plotted on separate graphs for each of the commercial groupings. The length of the "work week" is different for different SIC groupings. Some businesses are open 7 days a week (e.g., restaurants, and hotels) and some are open for 6 days (e.g., supermarkets, banks, and automobile dealerships), while some are open for 5 days (e.g., printing shops). When it was not possible to obtain the number of full- and part-time personnel from each firm, the figures for total employment can be used in the regressions of employment versus waste quantity. This is compatible with the data gathered by Statistics Canada. 7-5 SECTION 8 STAGE 4 - WASTE SORTING 8.0 STAGE 4 - WASTE SORTING 8.1 Equipment Set-Up and Sorting Commencement Before actual sorting, it is necessary to develop a time efficient and accurate sorting strategy. In the Waterloo Study, a large sheet of plywood, 2.4 m by 1.2 m in size, was laid across two clamp-style work-horses to form a table. Four rows of six garbage cans were then aligned behind the table. Each sorter positioned themselves between two rows of cans, with an additional can in front of them (beneath the table), as well two cans are placed on the table. This positioning will optimize the amounts of material types that can be sorted in a timely fashion. This set-up will vary according to convenience depending upon the quantity of certain wastes and diversity of materials sampled. Each member of the field crew should sort one garbage bag/can at a time, tossing material to the defined waste composition cans. Such a system prevents confusion and time wasted in walking to various scattered cans. 8.2 Sample Sorting and Data Management In the Waterloo Study, sorting occurred at the regional landfill site in order to avoid unnecessary interference and possible spillage of garbage on the commercial establishment's property. It may be possible to arrange for sorting to take place at similar site. The commercial waste composition data sheets (Table 5) which were used for logging the weights of the various waste materials encountered in the samples in the Waterloo Study can be adapted to suit other waste composition studies. After sorting the waste into categories, each category should be weighed and its relative contribution to the total sample weight determined, i.e., percent of the waste composition. Waste materials that can not be easily categorized, should be separately identified (described and weighed) on a "miscellaneous" table, accompanying the main waste composition table for each sample. The total weight of materials in the "main" and "miscellaneous" lists should equal 100% of the sample weight. 8-1 TABLE 5: WASTE COMPOSITION DATA FIELD SHEET Town : SIC: Sdapic I : Col lection Dates; Nimstry of tht Env\ron»ent Wdstt Coaposltion Study GORE t STûRRIE LINIIEO I II I (1) Piper (a) Newsprint (b) Fine Paper / CPÛ / Led9er (c) Naqajines / flyers (d) Wa.ed / Plastic / »<i>ed (e) Bo. board (f) Uraft (9) wallpaper (h) OCC (!) tissues SECTION 9 STAGE 5 - DATA ANALYSIS AND REPORT WRITING 9.0 STAGE 5 - DATA ANALYSIS AND REPORT WRITING 9.1 Estimates of Average Per Employée Waste Generation Rates Each sample observation may provide information on the number of employees and the total weekly waste generation for the establishment. This permits two different kinds of statistical generalization. First, it is possible simply to divide the total waste by the number of employees to obtain an estimate of waste generation per employee. Several of these estimates can then be used to determine average values and standard deviations. Second, more information can be extracted by plotting total waste against employment for each observation. This provides: (1) a visual pattern of the overall variability in the results, an evaluation of the relation between waste generation per employee and size of store (e.g., are big stores more or less efficient with respect to waste generation?); (2) a measure of the waste reduction efficiency of individual stores relative to the group; and (3) an evaluation of the effectiveness of the sample selection in relation to store size. By fitting a regression line to the graph one can obtain another measure of the regularity of waste generation, i.e., the regression coefficient r\ Another estimate of the relation between waste generation and number of employees is the slope of the regression line (b). In the next step in the analysis, estimates of waste generation per employee are used to estimate total waste generation within the study area. Either the mean value of waste per employee or the regression slope (b) can be selected. The regression slope should be used as long as it was adjudged reliable; otherwise the mean value should be used. The reliability depends on both the regression coefficient (over 0.5) and the scatter of observations on the graph. A sample with a wide variety of different stores sizes may be deemed acceptable. Those where the observations are clustered together around the same size store should be rejected. In the ideal case, 9-1 where there is perfect correlation between waste generation and employment, the intercept (a) is expected to be zero and the mean value should equal the regression slope (b). For further discussion of regression analysis the reader may consult Modern Elementary Statistics (ref. 6). 9.1.1 Estimates From Average Waste Weight Per Employee Data For each SIC group of commercial business, the daily waste weight generated at each firm can be divided by the number of employees to obtain the weight of waste per employee per day. An average estimated waste generation rate (± 1 Standard Error) can be calculated for the SIC sector from the sample data. 9.2 Estimation of Waste Generation by Commercial Sector in the Entire Municipality The estimation of commercial waste generation for the entire municipality combines two kinds of information. First, various employment data can be used to estimate total commercial employment and employment for various types of commercial activity in the entire municipality. Second, the field work provides estimates of the amount of waste generated per employee by type of commercial activity. By combining these two kinds of information the final estimate of commercial waste generation is obtained for the entire municipality. It is much more important to make accurate estimates for the larger places than for the smaller ones. (Note: Familiarity with the local economic structure is required to make minor adjustments to Statistic Canada employment information where needed). For the Region as a whole, the share of commercial jobs was 32.8 percent in the 1986 Census and 38.7 percent in 1989 according to the Region's Planning Department-a difference that reflects variations in definitions in the two data sets. Despite these differences, the regional employment survey permitted an estimation of the share of regional commercial employment to be allocated to each municipality. This should assist in estimating the share of commercial waste generation. 9-2 9.3 Sources of Potential Error in Employee Waste Generation Estimates Table 6 lists the kinds of errors that will affect the accuracy of the employee waste generation estimates presented herein. An estimate of the magnitude and "direction" of the error is also given. Error in the estimates of waste generation for a municipality can occur in two ways. First, the labelled Waste Survey in Table 6 is derived from the evaluation of ratios of waste generation per employee. When the error occurs in the sampling procedure, due to store-to-store differences in the ratios this error can be reduced by increasing the sample size. Difficulty in identifying and clarifying the correct type of business SIC group can also contribute to that error and is more difficult to evaluate. The error depends on the significance of identifiable differences in subtype s of commercial activities, perhaps segmented by location or brand names or product mix. A store incorrectly identified could lead to a sizeable error in a small number of samples. In the Waterloo Study, local business directories provided the SIC type for the businesses. Measurement errors, e.g. weight of wastes, should be relatively rrlinor. The second form of error (possibly embodied in the remainder of Table 6) is related to the estimation of total commercial activity in various sectors, based on various data sources. Each data source has its own problems. These errors cannot be reduced by increasing the sample size. Census data are comprehensive, but begin with the undercounting bias that averages this percent across the population as a whole. There may be other systematic errors in reporting the SIC types, such as, whether the person is actually working or the location of the work place. Most of the error in the Labour Force survey is derived directly from the sample size, since there is not detailed information on location of SIC groups. The regional employment survey provided greater spatial detail but carried a high level or error due to non-response and error in SIC or number of employees. Local governments are not professional data gathering agencies and employers are not required to respond to survey requests. 9-3 1/1 S_ l/> -<- <: u < c (U <u > I-- > t- ta --- 1/1 (-> i- -t-i I-- QJ (O J_> .1- r-- O O^ 3 t/t (O (O O) <U O s r-- c c: Q. bo o. 1/1 Of < o a: C\J LO un UT) C «r- The Waterloo Study was thus an exploratory one, and the sannpling errors in the waste survey predonninate. As more information is integrated from additional work, and samples become larger and more precisely targeted, these waste survey errors can be reduced and made small relative to the problems of employment estimations and projections. 9.4 Per Employee Waste Generation Rates As indicated earlier, for each company participating in the study, a daily, per employee waste generation rate can be determined (kg per employee per day). The weight of waste generated by a company during one "work week" is divided by the number of days in their "work week", either 5, 6 or 7. The weight per day is divided by the total number of employees in the firm. An estimate of the employee waste generation rate per day for each SIC group, or sub-grouping, is obtained by averaging the information for all companies in the same SIC group or sub-grouping. The following illustrates the above steps: T. (kg/wk) = weight per day 6 2. weight per dav = employee generation rate per day total no. of employees 3. sum: employee generation rates = average employee generation n (no. of employees) rate per day For each two-digit SIC group or sub-grouping, the daily waste generation rate for each firm can be plotted against the number of employees. Linear regressions can be calculated for the data and the resulting coefficients representing the employee waste generation rate (the coefficient b in the regression equation: y = a + bx) can be compared with the estimates of daily waste generation for the SIC sector, determined by the averaging method. An example of the average per employee waste generation rate and the error standard for SIC group 631 sampled in the Waterloo Study is provided in Table 7. An example of a corresponding scatter graph which shows a strong correlation between waste generation and employment is provided as an example in Figure 5. 9-4 TABLE 7 SIC GROUP 631, WASTE GENERA TION DA TA (KG/EMPL O YEE/DA Y) FOR THE A UTOMOBILE DEA LERS Sample # 9.5 Estimation of Commercial Waste Generation in the Regional Municipality of Waterloo Table 8 has been included in this procedure manual for illustration purposes only. Table 8 disaggregates the various SIC categories from Statistics Canada to conform to the groups used in the Waterloo Study. The table also contains estimates of total municipal employment for each of the commercial sectors. To obtain an estimate of the municipality's employment from the Census Metropolitan Area (CMA) data in the Census simply multiply by 1 ± the percent difference in the spatial definition of the study area (i.e., the municipality's boundaries may be slightly larger than those of Statistic Canada for the municipality). To convert the 1 986 employment to 1 990 employment, multiply by the estimated commercial employment growth. The application of growth rates in this manner does not account for fluctuations occurring as a result of economic fluctuations, such as during a periods of recession. These employment estimates are multiplied by the waste generation per employee to estimate total commercial waste for the SIC group listed. The data in the right hand column of Table 8 are estimates of weekly waste generation rates (kg/employee/week) for 13 commercial SIC Groups. The weekly per employee waste generation estimate for each SIC group is multiplied by the total municipal employment for the group to obtain the weekly waste contribution (kg/week) from the SIC group. Note that the kg/wk are presented in 1,000s, i.e., the actual values are 1,000 times higher than the number entered in the table, e.g., 342 X 1,000 = 342,000. The total estimated weight generated by the commercial sector in the Region of Waterloo was also calculated (1 ,469,400 kg/wk, or approximately 1 ,469 tonnes/wk or 76,388 tonnes/year). 9-5 JfiBlE 8 Act ivi ty m EX^TVPLE OF ESTIMMES OF ŒM/Bï:IAL W^STE GBSB^TIOvJ IN A IVU^ICIPALITY Nurber of Brployees (1990) V\èste Générât ion SECTION 10 EVALUATION OF METHOD 10.0 EVALUATION OF METHOD 10.1 Timing of the Waterloo Study It must be realized that the management of waste is dynamic and as such future waste composition studies should make use of additional information and circumstances which may develop with time. The Waterloo Study did not attempt to quantify the amount of materials being diverted from a company's waste stream; the waste composition, therefore, does not include those materials which were being diverted (if any) through any outside agencies. Because of the scope of the work, it was not possible to design a waste sampling program that would permit the collection of a sufficient number of samples so that statistical analyses could be applied to the waste composition data. It must be pointed out that the Waterloo Study was a prerequisite study; the level of variance between the estimated and actual waste composition is not known. More field work must now be done in other municipalities to augment the data contained in the Waterloo Study. 10.2 Graphical Presentation of Waste Generation Versus Employment- Potential Method to Evaluate Company Waste Management Performance ? Graphs of the Waterloo Study data for waste generated by businesses, versus employment displayed the variance of "waste management performance" that had been encountered in the sample of businesses. In theory, the waste generated by businesses should be closely correlated with employment and the data should tend to fall about an imaginary linear projection line. If there are data that are greatly removed from the linear tendency of the majority of the sample points, those businesses may be targeted for investigation with respect to their waste management practices. For example, a business with exceptional waste minimization efforts will show up as a data point that is well below the general linear grouping of 10-1 businesses; a business with poor waste management policies will show up as a data point that lies well above the linear grouping of businesses. Therefore, municipalities are advised to plot the employment/waste generation ratios in order to "get a feel" for practical problems that they can address in specific companies. A simple average of employee waste generation rates would suffice if rates, alone, were important. While the per employee waste generation rates are simply taken as the values of 'b' (slope), one may legitimately modify these rates, based on the number of employees in a given firm. In other words, one may divide the value for 'a' (kg/day) by the number of employees in a firm and add this quotient (in units of kg/employee/day) to the value of 'b'. As employment increases, the impact of the 'a' (employment) on the value of 'b' will decrease. No company-specific adjustments were made to waste generation estimates because we were interested only in an average estimate, representative of the SIC group as a whole, i.e., the value of 'b' alone. 10.3 Usefulness of Landfill Data in Estimating Commercial Refuse Quantity Generally, there are three systems for the collection of waste from commercial sources and delivery to landfill sites: (1) residential garbage trucks (2) front end (or over-head) packer trucks and (3) "dedicated loads" from large supermarkets and large malls. Residential garbage trucks frequently make collections from commercial businesses as part of their daily routing through a municipality. The load is weighed at the scalehouse and the weight is normally recorded as "residential". The fraction of the waste collected from commercial businesses cannot be accurately determined under these circumstances. Haulers using front end packer trucks frequently make between 25 and 50 refuse collections from customers before proceeding to a waste facility. A typical collection route for one of these trucks may include stops at: schools, senior citizen's homes, commercial businesses, industries, hospitals, condominiums, apartment houses, malls, etc. It is apparent that no matter what category is chosen to designate the "source" of the waste, when the load is weighed at a disposal facility, the choice 10-2 will not reflect the heterogeneity of the waste in the truck. It is normal for these loads to be recorded as either "commercial" or "industrial". Given the nature of the waste delivery systems from generator to transfer station or landfill site, most of the scalehouse data do not give a reliable picture of commercial and industrial waste generation, and to use that data in estimating waste composition would be misleading. Yet, scalehouse "records" are the basis for the widely held generalization that residential waste is "40%" of the total waste stream and commercial and industrial waste accounts for "60%". There is good reason to doubt the accuracy of this or any other percentages that rely on scalehouse weight data. The method that we have developed in the present study will enable municipalities to make a reasonable estimate of the waste generated by the commercial business sector. The method described in Volume I of the Waste Composition Study can be used to estimate the residential waste stream. 10.4 Verification of the Employee Waste Generation Estimates In the absence of an alternative method to directly estimate the employee waste generation rates, one must defer to a comparison of the data with published literature values. Such a comparison is given in Table 9. The following verification method is suggested in future studies. Using small "strip malls", estimate the total waste generation rate for each business, using the SIC per employee waste generation rate estimates (from this study) and the employment figure for each business. Compare the estimated sum of waste generated for the entire sample mall with the actual weight of waste produced by the mall. 10.5 " Light Industry " The Standard Industrial Classification system uses the term "industry" throughout (e.g., "Retail Trade Industries"), but no categorical distinction or definition is given to the term "light", with respect to any kind of industry. Commercial businesses are 10-3 TABLB 9 COMPARISON OP PER EMPIX>TEE WASTE GENERATION RATES: RHYNER £ GREEN (REP. 14) AND PRESENT STUDT^ SIC" Description Rhyner & also called industries, so one cannot look to the SIC code to assist in distinguishing "light" industry from "heavy" industry. Semantic arguments and clear problems of nomenclature aside, an arbitrary decision was made to call the shoe manufacturing industry (SIC 17) and the printing industry (SIC 28) "light industry". No special methods were applied to the data gathering procedures for these businesses and therefore the data are considered tentative. This study describes sampling procedures for commercial activities that closely serve the residential sector. Longer term sampling procedures are needed to assess industrial waste stream characteristics. 10-4 SECTION 11 RECOMMENDATIONS FOR FURTHER REFINEMENT 11.0 RECOMMENDATIONS FOR FURTHER REFINEMENT The methods employed in the commercial portion of the Ontario Waste Composition Study have been demonstrated on a selection of commercial businesses in the Regional Municipality of Waterloo. Within the commercial sectors in the Region there is a relatively high awareness of waste diversion options that will reduce waste disposal costs and encourage recycling. Therefore, we cautiously regard the qualitative and quantitative data presented in the Waterloo Study as a best estimate under constantly changing circumstances. The Waterloo Study has developed a procedure for estimating the amount of waste generated by commercial activities within Ontario urban areas and began with the process of integrating the complex data inputs required. What are the next steps? The Waterloo Study has employed a two-stage estimation process: (1) the development of ratios of waste generation per employee; and (2) the estimation of commercial employment composition for the municipality as a whole. Each step poses different problems. The following recommendations are submitted for further refinement of the methodology: 1. The waste generation and composition data base will require many more samples than what were taken in the Waterloo Study in order to cover the full range of commercial activities. No one study will have the resources to undertake a complete evaluation; the research results must be accumulated over many studies and evaluated over time. Fortunately, there is no inherent reason that a business in any part of the province cannot be used to estimate waste generated elsewhere-unless local waste management policies differ significantly. This means that each study should use the same SIC identification to code commercial activity and the same methodology for measuring waste output and composition. A central agency (e.g., the Ministry of Environment) may have to take the responsibility for organizing and evaluating the data. 11-1 2. It will also be necessary to monitor any changes over time in waste generation that may reflect innovations in policy, technology or corporate behaviour. The date of each sample must be retained and/or it may be necessary to identify sample locations that can be restudied over time in order to minimize sampling error. 3. To better understand the effect of recycling behaviour on the data gathered, it is recommended that employees/management of participating firms be asked to describe the nature and extent of any source separation recycling activities. 4. The immediate priorities for sampling can be identified from the results of this study. Those commercial activities that employ large numbers of people must be further investigated in order to improve sample size and reveal any significant variation within the SIC groups; this includes the diverse set of office and financial activities. Conversely, those activities with a high rate of waste generation per employee, such as food stores and restaurants, must be sampled repeatedly because of their importance to the overall waste generation. Those sectors where the observed sample variance (standard deviation) is high require larger samples to improve overall accuracy, possibly by isolating subgroups within the SIC. Activities that generate policy-relevant waste materials should be given special attention. 5. The future development of employment estimates requires two divergent approaches. First, substantial savings may result from a centralized standardized analysis of employment that applies the same set of data, techniques and projections to all urban areas-much as the Ontario Statistical Centre has developed a common set of population forecasts. At the same time, municipalities have better information about local peculiarities and exceptions to the employment structure. These special cases, e.g., community colleges, tourist attractions, shopping concentrations, as well as manufacturing activities, may require special attention by a local agency. 11-2 During the course of the Waterloo Study, insights were noted regarding the effectiveness of waste management practices of some firms. For example, for automotive repair businesses, it appears that employee's tend to use the general refuse bin for discarding metal waste materials, despite the fact that a scrap metal bin has been made available. Such insights, when communicated to the management of the firm provide an immediate opportunity to help that firm improve the efficiency of their recycling efforts. There was also an indication in the Waterloo Study that differences exist in per employee waste generation rates in small grocery stores and in larger supermarkets. The demonstrated method for estimating the rate of employee waste generation has the potential to be used as a waste management tool by municipalities. The distribution of the daily waste generation rates versus employment data, exhibited in the graphs for each SIC sector, could enable municipal waste management personnel to prioritize their "remedial" waste reduction efforts by planning to visit those companies whose waste generation rates seem out of line with the general waste-to-employee relationship. 11-3 ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS Gore & Storrie Limited wish to acknowledge the assistance provided by the Regional Municipality of Waterloo for the commercial portion of the Ontario Waste Composition Study. Mr. Dick Buggein of the Region co-ordinated the field work and wrote significant portions of the text. The concept for the field study was developed following the advice of Dr. Virginia Maclaren that led to extensive discussions with Dr. Jim Simmons (both faculty members in the Geography Department, University of Toronto). Dr. Simmons worked with the Canada Census employment information and accessed other employment data bases in order to develop a picture of employment in the retail commercial businesses in the Regional Municipality of Waterloo. Dr. Simmons also assisted in evaluating the field data and writing portions of the text. The project clearly benefitted from Dr. Simmons' many crucial contributions. The field crew: David Fox (Gore & Storrie Limited), Richard Stevenson and Lisa Morgan (both from the Region of Waterloo) were responsible for contacting the companies, organizing an often complicated waste collection schedule and sorting the waste. They were a dedicated crew and their efforts are gratefully acknowledged. A considerable portion of the field work was conducted with the participation of Big Bear Services, Waterloo, Ontario, and the cooperation of Messrs. Bob Knarr, Gary Bell and Bruce Storrer. Report preparation assistance was provided by David Fox, Brock Harrington, Rob Flindall, Debra Hayes and Chris Taylor of Gore & Storrie Limited, with additional support from Adam Buggein and Barbara St. Hill. The Project Managers for Gore & Storrie Limited were Les MacMillan and Jeff Flewelling. We gratefully acknowledge the strong ongoing support and assistance of Messrs. Neal Ahlberg, Brendan Killackey and Dan lonescu. Waste Management Branch, Ministry of the Environment. REFERENCES REFERENCES 1. AMS (1973) Applied Management Sciences Inc. The private sector in solid waste management; a profile of its resources and contribution to collection and disposal. Environmental Protection Agency Publication SW - 51d.1 , U. S. Government Printing Office, Washington, D.C. (Cited by Rhyner & Green, 1988). 2. Bird & Hale. 1978. Municipal Refuse Statistics for Canadian Communities of over 100,000 (1976-1977). 37 pp. (EPS File No. 4672-1). 3. DeGeare, T. V. & J. E. Ongerth. 1971. Empirical analysis of commercial solid waste generation. Jour. Sanitary Engineering Division. Proc. Amer. Soc. Civil Engineering. 97(SA 6): 843 - 850. 4. Evans. B. W. 1985. How garbage analysis can reduce collection costs. Biocvcle . March: 30 - 33. 5. Franke, B. 1987. Comparing solid waste management options: a case study. Unpublished manuscript. Institute for Energy and Environmental Research. Takoma Park, MD 20912. 15 pp + 6 figures. 6. Freund, John E. 1984. Modern elementary Statistics. 6th Edition. Prentice-Hall, Englewood Cliffs, N.J. xii + 561 pp. 7. Golueke, C. G. 1971. Comprehensive studies of solid waste management, third annual report. NTIS Report PB 213 576, National Technical Information Service, U. S. Department of Commerce, Washington, D. C. (Cited by Rhyner & Green, 1988). 8. Jones, K. & J. Simmons. 1987. Location, Location, Location. Methuen Publications, Agincourt, Ontario. Canada, xix + 438 pp. 9. Liblit, E. R. 1990. Commercial recycling in Babylon, New York: how the other half operates. Resource Recycling 9(11): 48-52. 10. Louisville. 1970. (Cited by Peter Middleton & Associates but not referenced in their report). 11. Peter Middleton & Associates Limited. 1975. Composition and guantity: a critical evaluation of existing data. A Municipal Solid Waste Management Study by the Pollution Probe Foundation. 86 pp. 12. Proctor & Redfern Ltd. 1972. Hamilton-Wentworth Waste Management Study. First and Second Interim Report , May and October. (Cited by Peter Middleton & Associates). 1 13. Proctor & Redfern Ltd. 1975. (Cited by Peter Middleton & Associates but not referenced in their report). 14. Rhyner, C. R. & B. D. Green. 1988. The predictive accuracy of published solid waste generation factors. Waste Management & Research 6: 329 - 338. Smith, F. A. 1975. A solid waste estimation procedure: materials flows approach. Environmental Protection Publication SW - 147, U. S. Environmental Protection Agency, Washington, D. C. (Cited by Rhyner & Green, 1988). 15. Statistics Canada. 1980. Standard Industrial Classification. Ottawa 16. Statistics Canada. 1985. Seasonal Variation in the Canadian Economy: Retail Trade. Categories 16-502. 17. Vesilind, P. A. & A. E. Rimer. 1981. Unit Operations in Resource Recovery Engineering . Prentice-Hall, Inc., Englewood Cliffs, N. J. x + 452 pp. APPENDIX A APPENDIX A Results of an Empirical Analysis of Commercial Solid Waste Generation Undertaken bv T.V. DeGeare and J. E. Onoerth (1971) (ref. 3) «00 GLOSSARY OF TERMS GLOSSARY OF TERMS ABS Acrylonitrile butadiene styrene; a dense plastic found in computer housings, telephone casings, pipe. accuracy In a statistical sense, the term gives an indication of the closeness of the results, estimates, etc. to the "true" value. commercial wastes correlation of determination Discarded materials generated by commercial businesses as a result of normal activities in the workplace. A numerical measure specifying the proportion of variation in Y, the dependent variable, that is explained by the regression line; i.e., by Y's relationship with the independent variable. dependent variable ferrous The variable we are trying to predict in regression analysis. A metal object containing elemental iron, giving a 'positive' or attractive response to a magnet (Note: other ferromagnetic materials such as nickel would also give a positive response). mean The mean or arithmetic mean of a set of values is the sum of the values divided by their number; average. MSW Municipal solid waste, usually defined as the sum of residential and commercial solid wastes, and excluding industrial wastes. non-ferrous A metal object which does not give a 'positive' or attractive response to a magnet, e.g., brass, lead, aluminum, etc. (Note: other ferromagnetic materials such as nickel are non- ferrous but would give positive response to a magnet). occ PET Old corrugated containers; variously called, old corrugated cardboard. Polyethylene terephthalate; the plastic used to manufacture the common 2 litre pop bottles. polyolefin precision in the sense used here, a grouping of chemically related plastics whose chemical building blocks are either ethylene or propylene. in a statistical sense, the term gives an indication of the repeatability of a series of observations, estimates, etc. The Standard Error is one kind of estimate of the precision or repeatability or "tightness" of the grouping of the observations (=data). putrescible A material which is biodegradable; usually a term reserved for animal or vegetable matter. PVC Polyvinyl chloride; a plastic containing chlorine; well known as siding, plastic window sashes and frames, pipe and a few rigid containers. random number table regression regression line These tables (which are found in many statistical textbooks) consist of blocks of numbers that meet certain properties of "randomness", including that numbers in the range to 9 are equally likely to occur; and that the numbers are not serially ordered in any way. Starting at any point on the Table, the user moves systematically through the Table taking the required number of digits. The general process of predicting one variable from another by statistical means. A line fitted to a set of data points to estimate the relationship between two variables, ie. line of best fit. residential waste scatter diagram slope Discarded materials generated by individuals in the course of their daily activities at their place of residence; in this case, exclusive of yard wastes and leaves. A graph of points on a grid; the X- and Y-coordinates of each point correspond to the two measurements made on some particular sample element, and the pattern of points illustrates the relationship between the two variables. A constant for any given straight line, the value of which represents how much each unit change of the independent variable changes the dependent variable. standard deviation A measure of the variation or difference of sample measurements from the mean of all measurements taken. standard error A measure of how much sample means can be expected to fluctuate (±) from the true mean due to chance. tare weight Y-intercept The weight of an empty container. A constant for any given straight line, whose value represents the predicted value of the Y-variable when the X-variable has a value of 0. KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ OPERATIONS IMPROVEMENT ADVISORY SERVICES Blue␣Box␣ Program␣ Enhancement␣ and␣Best␣ Practices␣ Assessment␣ Project␣ Final␣Report␣␣ Volume␣I␣-␣July␣31,␣2007 2 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Draft Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Table␣of␣Contents␣ EXECUTIVE␣SUMMARY␣ 2 INTRODUCTION␣ 4 Project␣Overview␣ 4 APPROACH␣AND␣METHODOLOGY␣ 6 Team␣Structure␣ 6 Project␣Approach␣ 7 Blue␣Box␣Program␣Visits␣ 9 Documentation␣ 11 Analysis␣and␣Assessment␣ 12 Secondary␣Research␣ 12 BEST␣PRACTICES␣DEFINITION␣AND␣ASSESSMENT␣CRITERIA␣ 15 Definition␣of␣Best␣Practices␣ 15 Best␣Practices␣Attributes␣ 15 KEY␣OBSERVATIONS␣ 16 Use␣of␣E&E␣Factor␣as␣a␣Performance␣Measure␣ 16 Program␣Diversity␣ 17 Challenges␣of␣Comparability␣ 19 Factors␣Contributing␣to␣Good␣and␣Poor␣Performance␣ 20 Other␣Observations␣ 24 BEST␣PRACTICES␣FOR␣ONTARIO␣BLUE␣BOX␣PROGRAMS␣ 25 Introduction␣to␣Best␣Practices␣ 25 Fundamental␣Best␣Practices␣ 26 Development␣and␣Implementation␣of␣an␣Up-to-date␣Plan␣for␣Recycling,␣as␣Part␣of␣an␣Integrated␣ Waste␣Management␣System␣ 28 Multi-Municipal␣Planning␣Approach␣to␣Collection␣and␣Processing␣Recyclables␣ 33 Establishing␣Defined␣Performance␣Measures,␣Including␣Diversion␣Targets,␣Monitoring,␣and␣a␣ Continuous␣Improvement␣Program␣ 37 Optimization␣of␣Operations␣in␣Collections␣and␣Processing␣ 41 Training␣of␣Key␣Program␣Staff␣in␣Core␣Competencies␣ 44 Following␣Generally␣Accepted␣Principles␣for␣Effective␣Procurement␣and␣Contract␣Management␣49 Appropriately␣Planned,␣Designed,␣and␣Funded␣Promotion␣and␣Education␣Program␣ 56 KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Established␣and␣Enforced␣Policies␣that␣Induce␣Waste␣Diversion␣ 63 Conditional␣Best␣Practices␣ 69 Best␣Practice␣Spotlights␣ 69 Best␣Practices␣in␣Curbside␣Collection␣ 70 Best␣Practices␣in␣Processing␣of␣Recyclable␣Materials␣ 77 Successful␣Marketing␣Strategy␣for␣Processed␣Recyclables␣ 88 Best␣Practices␣in␣Multi-Family␣Recycling␣ 96 Best␣Practices␣in␣the␣Use␣of␣Recycling␣Depots␣ 107 Best␣Practices␣in␣Collection␣and␣Processing␣of␣Challenging␣Plastics␣ 113 Other␣Practices␣Meriting␣Consideration␣ 126 DECISION␣TREE␣FOR␣CONDITIONAL␣BEST␣PRACTICES␣ 132 Overview␣of␣Decision␣Tree␣ 132 Decision␣Tree␣Structure␣ 133 Small␣Rural␣Southern␣Blue␣Box␣Program␣ 137 Small␣Suburban␣Southern␣Blue␣Box␣Program␣ 143 Small␣Urban␣Southern␣Blue␣Box␣Program␣ 149 Medium␣Rural␣Southern␣Blue␣Box␣Program␣ 154 Medium␣Suburban␣Southern␣Blue␣Box␣Program␣ 159 Medium␣Urban␣Southern␣Blue␣Box␣Program␣ 164 Large␣Suburban␣Southern␣Blue␣Box␣Program␣ 169 Large␣Urban␣Southern␣Blue␣Box␣Program␣ 175 Small␣Rural␣Northern␣Blue␣Box␣Program␣ 181 Small␣Suburban␣Northern␣Blue␣Box␣Program␣ 187 Small␣Urban␣Northern␣Blue␣Box␣Program␣ 192 Medium␣Suburban␣Northern␣Blue␣Box␣Program␣ 197 DIFFUSION␣OF␣BEST␣PRACTICES␣ 203 Next␣Steps␣for␣Best␣Practice␣Diffusion␣ 203 E&E␣Fund␣Options␣for␣Diffusing␣Best␣Practices␣ 206 APPENDIX␣A:␣VISITED␣MUNICIPAL␣PROGRAMS␣ 210 APPENDIX␣B:␣TABLE␣OF␣CONTENTS␣OF␣A␣SAMPLE␣PROGRAM␣REPORT␣ 211 ␣ KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Use␣of␣This␣Report This␣report␣is␣intended␣solely␣for␣the␣use␣of␣the␣MIPC␣Steering␣Committee␣of␣the␣ Recycling␣Program␣Enhancement␣and␣Best␣Practices␣Project␣(2006/2007)␣and␣Ontario␣ municipalities␣with␣respect␣to␣this␣specific␣matter␣and␣is␣not␣intended␣for␣other␣ general␣use,␣circulation␣or␣publication.␣␣Neither␣KPMG␣LLP,␣its␣affiliates,␣employees␣ of␣advisors␣assume␣any␣responsibility␣or␣liability␣for␣any␣claims,␣costs,␣damages,␣ losses,␣liabilities␣or␣expenses␣incurred␣by␣anyone␣as␣a␣result␣of␣the␣circulation,␣ publication,␣reproduction,␣use␣of␣or␣reliance␣upon␣our␣report␣contrary␣to␣the␣ provisions␣of␣this␣paragraph.␣␣The␣comments␣in␣this␣report␣are␣not␣intended,␣nor␣ should␣they␣be␣interpreted␣to␣be,␣legal␣advice␣or␣opinion.␣ As␣with␣any␣planning␣assignment,␣the␣role␣of␣this␣document␣is␣to␣estimate␣future␣ events␣based␣on␣information␣available␣and/or␣provided␣to␣us␣at␣the␣time␣of␣our␣report,␣ primarily␣interview␣results,␣field␣observations,␣consultation␣with␣industry␣ representatives␣and␣available␣published␣information.␣␣There␣are,␣however,␣a␣number␣ of␣uncontrollable␣political,␣social␣and␣internal␣factors␣that␣may␣affect␣the␣findings␣ outlined␣in␣this␣document.␣␣As␣a␣result,␣this␣document␣should␣be␣viewed␣in␣the␣ context␣of␣being␣an␣estimate␣based␣on␣information,␣which␣may␣or␣may␣not␣be␣ influenced␣by␣unforeseen␣or␣uncontrollable␣events.␣␣We␣caution␣the␣reader␣that␣the␣ ultimate␣success␣any␣Blue␣Box␣Program␣Enhancement␣initiatives␣can␣vary␣ significantly␣from␣the␣projections␣outlined␣in␣this␣report␣due␣to␣economic␣or␣ regulatory␣changes,␣cost␣escalations,␣decisions␣of␣communities,␣the␣emergence␣of␣ new␣competitors,␣changes␣in␣government␣funding␣programs␣and/or␣priorities,␣or␣the␣ inability␣of␣the␣program␣improvement␣process␣to␣achieve␣certain␣key␣milestones.␣ ␣ 2 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Executive␣Summary␣ In␣September␣2006,␣the␣Municipal-Industry␣Programs␣Committee␣(MIPC)␣of␣Waste␣ Diversion␣Ontario␣(WDO)␣directed␣a␣KPMG-led␣consortium␣to␣identify␣Best␣Practices␣ in␣Ontario␣municipal␣Blue␣Box␣recycling␣and␣to␣determine␣2006␣Net␣System␣Cost␣ under␣Best␣Practices.␣␣Identification␣of␣opportunities␣for␣improvement␣among␣a␣ number␣of␣recycling␣programs␣was␣also␣sought␣by␣MIPC.␣ The␣Project␣Team␣was␣comprised␣of␣KPMG␣LLP,␣a␣recognized␣Canadian␣advisory␣ services␣firm,␣R.␣W.␣Beck␣Inc.,␣a␣leading␣US-based␣recycling␣and␣solid␣waste␣ management␣consulting␣organization,␣and␣Entec␣Consulting␣Ltd.,␣a␣local␣recycling␣ services␣consultancy;␣municipal␣and␣industry␣secondees␣augmented␣the␣consulting␣ team.␣␣ Working␣collaboratively,␣the␣Team␣developed␣a␣project␣definition␣of␣Best␣Practices␣in␣ the␣context␣of␣Ontario␣Blue␣Box␣recycling.␣␣Best␣Practices␣were␣defined␣as␣waste system practices that affect Blue Box recycling programs and that result in the attainment of provincial and municipal Blue Box material diversion goals in the most cost-effective way possible.␣␣ In␣order␣to␣glean␣Best␣Practices␣and␣identify␣opportunities␣for␣improvement␣among␣ the␣province's␣recycling␣programs,␣detailed␣questionnaires␣were␣completed␣by␣ program␣staff␣and␣the␣Project␣Team␣then␣conducted␣site␣visits␣at␣32␣Ontario␣ municipal␣recycling␣programs.␣␣Programs␣were␣selected␣on␣the␣basis␣of␣cost␣and␣ recovery␣performance,␣size,␣geography,␣program␣type,␣and␣contract␣structure.␣ On␣site␣visits,␣team␣members␣interviewed␣key␣program␣staff,␣observed␣collection␣ routes,␣and␣toured␣transfer␣stations␣and␣processing␣facilities.␣␣Interviews␣and␣visit␣ observations␣were␣thoroughly␣documented␣and␣shared␣across␣the␣team␣using␣web- based␣collaboration␣tools.␣␣Over␣1,000␣photographs␣and␣videos␣were␣collected␣as␣part␣ of␣the␣field␣evidence.␣␣␣Site␣visits␣were␣augmented␣by␣secondary␣research␣of␣Best␣ Practices␣from␣Canadian␣and␣International␣sources.␣␣Previous␣Best␣Practice␣studies␣ by␣Ontario␣provincial,␣municipal,␣and␣industry␣entities␣were␣also␣leveraged.␣␣ Information␣gathered␣from␣site␣visits␣and␣industry␣research␣was␣subsequently␣used␣ to␣formulate␣Best␣Practices,␣analyze␣issues␣and␣barriers,␣and␣identify␣opportunities␣ for␣improvement.␣␣ Following␣a␣significant␣analytical␣exercise␣and␣a␣consensus␣building␣process␣among␣ the␣team␣members,␣preliminary␣Best␣Practices␣were␣identified.␣␣A␣fact-based␣ approach,␣rooted␣in␣site␣visit␣evidence,␣expert␣contributions,␣and␣statistical␣analysis,␣ was␣used␣to␣finalize␣a␣set␣of␣Best␣Practices␣for␣municipal␣Blue␣Box␣programs.␣␣ Fundamental␣Best␣Practices␣-␣Best␣Practices␣as␣defined␣above␣that␣apply␣to␣all␣ Ontario␣programs␣-␣are␣presented␣below:␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣an␣ integrated␣Waste␣Management␣system␣ Project Team visited 32 programs to understand causes of good and poor performance and to glean Best Practices. Best Practices needed to be measurable, comparable, transferable, and replicable. Best Practices also needed to result in minimized unit cost, while maintaining or improving diversion, and producing net positive effects, related to cost and diversion. Programs were observed to have a wide variety of attributes. They varied in geography, size, household density, maturity, governance, demographics, and materials accepted in the Blue Box, among other factors. Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣3 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣of␣recyclables␣␣ Establishing␣defined␣performance␣measures,␣including␣diversion␣targets,␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣Promotion␣and␣Education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ A␣set␣of␣Best␣Practice␣Spotlights␣-␣descriptions␣of␣leading␣practices␣in␣specific␣ program␣components␣-␣was␣developed␣to␣help␣recycling␣coordinators␣address␣ commonly␣encountered␣challenges␣and␣issues.␣␣These␣program␣areas␣include:␣ Multi-Family␣Recycling␣ Recycling␣of␣Challenging␣Plastic␣Materials␣ Curbside␣Collection␣of␣Materials␣ Depot␣Collection␣of␣Materials␣ Processing␣of␣Materials␣␣ Marketing␣of␣Materials␣ Conditional␣Best␣Practices,␣which␣apply␣only␣to␣programs␣with␣specific␣characteristics␣ and␣under␣certain␣conditions,␣were␣delineated␣for␣specific␣program␣types␣using␣a␣ Decision␣Tree␣approach.␣␣␣The␣Decision␣Tree␣takes␣into␣consideration␣three␣main␣ factors␣in␣program␣variability:␣geography,␣size,␣and␣density.␣␣␣Based␣on␣the␣ combination␣of␣these␣three␣factors,␣12␣program␣types␣were␣identified.␣Conditional␣ Best␣Practices,␣along␣with␣other␣helpful␣guidance,␣are␣detailed␣in␣Program␣Profile␣ documents,␣customized␣for␣each␣program␣type.␣␣ Individualized␣reports␣on␣opportunities␣for␣improvement␣were␣developed␣for␣23␣of␣ the␣visited␣municipalities.␣␣These␣customized␣reports␣contain␣an␣overview␣of␣the␣ current␣state,␣the␣future␣state␣under␣Best␣Practices,␣and␣provide␣specific␣action␣items␣ to␣be␣implemented␣by␣the␣municipality␣to␣improve␣the␣performance␣of␣its␣Blue␣Box␣ program.␣␣These␣documents␣were␣distributed␣directly␣to␣the␣respective␣municipalities,␣ and␣are␣not␣included␣in␣this␣report.␣␣Reports␣to␣communities␣that␣have␣agreed␣to␣ make␣them␣public␣can␣be␣found␣on␣the␣WDO␣website.␣ In␣addition␣to␣identifying␣Best␣Practice␣activities␣in␣municipal␣recycling,␣the␣Project␣ Team␣developed␣an␣estimate␣of␣2006␣Blue␣Box␣Program␣Net␣System␣Costs␣under␣ Best␣Practices␣for␣the␣purposes␣of␣setting␣2008␣Stewards'␣fees.␣␣This␣cost␣estimate␣ ranges␣from␣$134.1M␣to␣$144.9M,␣depending␣on␣the␣method␣of␣calculation.␣ Volume␣I␣of␣this␣document␣provides␣information␣related␣to␣Best␣Practice␣activities.␣ Volume␣II␣provides␣information␣on␣the␣cost␣model␣and␣determination␣of␣2006␣Net␣ System␣Cost␣under␣Best␣Practices.␣␣␣ Decision Tree Factors The basis for geographic delineation is the Blue Box Program Plan legislation, which defines physical boundaries of Northern and Southern parts of the province. Program size is defined by the annual Blue Box material tonnes marketed by the program. Household density is defined by the number of households per kilometre of road in served by the program. 4 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Introduction␣ The Ontario Blue Box Recycling Program Effectiveness and Best Practices Assessment Project is driven by the need to identify Best Practices in municipal recycling and determine the 2006 Net System Cost under Best Practices. Project␣Overview␣ Key Drivers In␣September␣2006,␣the␣Municipal-Industry␣Program␣Committee␣(MIPC)␣of␣Waste␣ Diversion␣Ontario␣(WDO)␣engaged␣KPMG␣and␣its␣associates␣to␣review␣current␣ practices␣across␣a␣number␣of␣Ontario␣municipal␣recycling␣programs,␣identify␣and␣ document␣Best␣Practices,␣formulate␣opportunities␣for␣implementing␣and␣diffusing␣ Best␣Practices,␣and␣quantify␣the␣effects␣of␣province-wide␣Best␣Practice␣adoption.␣␣ The␣key␣drivers␣for␣this␣project␣are␣as␣follows:␣ The␣Minister␣of␣the␣Environment␣has␣determined␣that␣Stewards'␣obligation␣will␣be␣ confined␣to␣50%␣of␣Best␣Practice␣system␣costs␣by␣2008␣ Stewards'␣fees␣for␣2008␣are␣to␣be␣based␣on␣2006␣Net␣System␣Cost␣under␣Best␣ Practices␣ There␣is␣lack␣of␣understanding␣and␣consensus␣among␣stakeholders␣on␣what␣ constitutes␣Best␣Practices␣in␣municipal␣recycling␣ Municipalities␣are␣seeking␣guidance␣on␣how␣to␣employ␣Best␣Practices␣in␣order␣to␣ increase␣diversion␣and␣lower␣program␣costs␣ Project Objectives and Expected Outcomes To␣address␣the␣Minister's␣direction␣and␣help␣municipalities␣to␣implement␣Best␣ Practices,␣MIPC␣defined␣several␣key␣project␣objectives.␣␣Two␣primary␣objectives␣are␣ as␣follows:␣ To␣identify␣Ontario␣Blue␣Box␣Recycling␣Program␣Best␣Practice␣activities,␣ opportunities,␣and␣associated␣costs␣ To␣determine␣the␣2006␣Ontario␣Net␣System␣Cost␣under␣Best␣Practices␣for␣the␣ purpose␣of␣defining␣Stewards'␣contributions␣ A␣secondary␣objective,␣aimed␣at␣diffusing␣project␣deliverables␣and␣implementing␣Best␣ Practices␣is:␣ To␣identify␣and␣assess␣options␣for␣the␣use␣of␣the␣Effectiveness␣and␣Efficiency␣ (E&E)␣Fund␣in␣promoting␣the␣adoption␣of␣Best␣Practices␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣5 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣attainment␣of␣these␣objectives␣relates␣directly␣to␣expected␣outcomes␣for␣the␣ project.␣␣MIPC's␣expectations␣for␣project␣outcomes␣are␣as␣follows:␣ List␣of␣Best␣Practice␣activities␣ Individual␣plans␣on␣how␣to␣adopt␣Best␣Practices␣for␣selected␣participant␣ municipalities␣ Total␣2006␣Net␣System␣Cost␣under␣Best␣Practices␣for␣the␣purpose␣of␣setting␣of␣ 2008␣Steward␣Fees␣ Options␣for␣the␣use␣of␣the␣E&E␣Fund␣to␣promote␣Best␣Practice␣diffusion␣ Success Criteria In␣order␣to␣define␣what␣constitutes␣success␣for␣this␣project,␣KPMG␣interviewed␣ several␣MIPC␣members␣and␣received␣feedback␣on␣their␣vision␣for␣a␣successful␣ outcome.␣␣While␣a␣number␣of␣factors␣were␣articulated,␣the␣main␣criteria␣for␣success␣ were␣documented␣as␣follows:␣ Consensus␣is␣reached␣on␣Best␣Practice␣Net␣System␣Cost␣figure␣for␣2006␣ Deliverables␣are␣developed␣in␣a␣transparent,␣inclusive,␣collaborative␣manner␣ Recommendations␣made␣by␣the␣KPMG␣Team␣are␣accepted␣by␣MIPC␣ Recommendations␣institutionalize␣a␣continuous␣improvement␣approach␣within␣ municipalities␣ MIPC,␣as␣the␣Steering␣Committee␣for␣the␣project,␣is␣the␣governing␣body␣that␣decides␣ whether␣the␣above␣criteria␣have␣been␣met␣and␣the␣project␣deemed␣to␣be␣successful.␣␣ Upon␣being␣accepted␣and␣signed␣off␣by␣MIPC,␣project␣deliverables␣are␣to␣be␣ presented␣to␣the␣WDO␣Board,␣Stewardship␣Ontario␣Board,␣and␣Association␣of␣ Municipalities␣of␣Ontario␣(AMO)␣Board.␣ ␣ ␣ 6 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Approach␣and␣Methodology␣ To effectively execute this engagement, the Project Team employed a rigorous, fact-based, collaborative approach in gathering and analyzing data, engaging stakeholders, and producing project deliverables. Team␣Structure␣ Consortium of KPMG, R.W. Beck, and Entec Project␣scope␣and␣objectives␣required␣a␣multifaceted␣consulting␣team,␣with␣the␣ability␣ to␣bring␣experience␣in␣identifying␣best␣management␣practices,␣adopting␣leading␣ recycling␣processes,␣and␣leveraging␣the␣knowledge␣of␣Ontario␣Blue␣Box␣programs.␣␣A␣ consortium␣of␣firms␣was␣established␣that␣included␣KPMG,␣R.W.␣Beck,␣and␣Entec␣ Consulting.␣ KPMG␣team␣members␣are␣professionals␣in␣the␣firm's␣large␣and␣rapidly-growing␣ Advisory␣Services␣practice,␣focusing␣mainly␣on␣business␣improvement␣and␣strategic␣ cost␣management.␣␣They␣have␣worked␣across␣the␣broader␣public␣sector,␣and␣in␣a␣ diverse␣range␣of␣industries,␣including␣financial␣services,␣manufacturing,␣healthcare,␣ and␣retail.␣␣On␣previous␣projects␣they␣have␣helped␣organizations␣to␣reduce␣operational␣ costs,␣streamline␣processes,␣determine␣strategic␣direction,␣manage␣change,␣and␣ review␣or␣implement␣new␣programs␣or␣services.␣ R.W.␣Beck␣professionals␣have␣completed␣major␣strategic␣planning␣and␣recycling␣ policy␣and␣program␣development␣projects␣for␣multiple␣US␣municipalities,␣state␣ governments␣and␣the␣US␣EPA,␣as␣well␣as␣trade␣associations␣representing␣nearly␣all␣of␣ the␣major␣recycling␣commodities.␣␣Additionally,␣R.␣W.␣Beck␣has␣collaborated␣with␣ numerous␣Fortune␣500␣companies,␣including␣Wal-Mart,␣Weyerhaeuser,␣Dow␣ Chemical,␣Coca␣Cola␣and␣Procter␣&␣Gamble,␣to␣develop␣corporate␣sustainability␣and␣ recycling␣program␣initiatives.␣ Entec's␣main␣principal␣has␣been␣actively␣involved␣in␣providing␣consulting␣services␣to␣ Ontario␣municipalities␣for␣over␣30␣years.␣During␣that␣time,␣he␣has␣worked␣both␣ directly␣with␣individual␣municipal␣clients,␣as␣well␣as␣indirectly␣through␣clients␣such␣as␣ OMMRI,␣CSR,␣WDO␣and␣more␣recently␣Stewardship␣Ontario,␣on␣a␣wide␣variety␣of␣ solid␣waste␣system␣design␣and␣evaluation␣projects␣for␣collection␣systems,␣MRFs,␣and␣ transfer␣stations.␣He␣has␣also␣worked␣on␣a␣number␣of␣International␣recycling␣and␣ solid␣waste␣projects.␣␣ A␣number␣of␣industry␣and␣functional␣advisors␣were␣relied␣on␣at␣key␣points␣in␣the␣ project␣to␣bring␣subject␣matter␣expertise␣and␣analyze,␣validate,␣and␣review␣the␣ Team's␣findings.␣␣Specifically,␣guidance␣was␣provided␣in␣the␣following␣areas:␣ KPMG LLP is the Canadian member firm of KPMG International, the coordinating entity for a global network of professional services firms that aim to turn knowledge into value for the benefit of their clients, people and the capital markets. With nearly 94,000 people worldwide, and more than 3,500 people in 35 offices across Canada, KPMG provides a range of management advisory, audit and tax services. R.W. Beck Inc. is an employee-owned corporation, founded in 1942, with 25 offices in the US and project experience in over 50 countries. With a portfolio of more than 500 recycling studies in the United State and abroad, R.W. Beck is widely regarded as the leading recycling consulting firm in the United States. Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣7 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Cost␣management␣ Statistical␣analysis␣ Industry␣insight␣ Emerging␣and␣existing␣recycling␣technologies␣ Promotion␣and␣advertising␣ Procurement␣and␣supply␣chain␣management␣ Stakeholder␣engagement␣␣ Change␣management␣ Municipal and Steward Secondees To␣augment␣the␣consulting␣team␣and␣bring␣first-hand␣knowledge␣of␣Ontario␣recycling␣ programs,␣nine␣municipal␣and␣steward␣employees␣were␣deployed␣to␣this␣project␣on␣a␣ secondment␣basis.␣Municipal␣secondees␣represented␣large,␣small␣and␣mid␣sized␣ programs␣across␣the␣province.␣␣Steward␣representatives␣had␣extensive␣municipal␣ recycling␣work␣experience␣and␣specialized␣expertise␣relevant␣to␣the␣project.␣␣ Collectively,␣the␣secondees'␣␣expertise␣and␣experience␣spanned␣virtually␣all␣elements␣ of␣a␣recycling␣program,␣including:␣ Program␣coordination␣and␣management␣ Promotion␣and␣education␣ Policy␣development␣ Procurement␣and␣contract␣management␣ Collections␣ Processing␣ Marketing␣ ␣ Project␣Approach␣ KPMG Methodology On␣this␣project␣The␣KPMG␣Team␣employed␣a␣robust␣Project␣Management␣ methodology␣that␣has␣been␣used␣effectively␣on␣numerous␣previous␣large␣scale␣ assignments.␣This␣methodology␣enabled␣the␣Project␣Team␣to␣meet␣the␣objectives␣of␣ the␣engagement␣and␣complete␣the␣project␣in␣the␣allotted␣timeframe.␣␣ To␣develop␣the␣project␣work␣plan,␣the␣Team␣leveraged␣KPMG's␣Business␣ Transformation␣Methodology,␣which␣is␣designed␣to␣help␣organizations␣transition␣from␣ current␣state␣to␣a␣desired␣future␣state.␣␣All␣project␣phases,␣activities,␣and␣tasks␣were␣ aligned␣along␣the␣main␣components␣of␣this␣methodology,␣as␣depicted␣below:␣ Start Up Insight Design Implement Sustain Start Up Insight Design Implement Sustain 8 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Collaboration All␣major␣deliverables␣produced␣in␣this␣project␣were␣developed␣through␣a␣ collaborative␣and␣iterative␣process␣that␣involved␣consultants,␣secondees,␣and␣key␣ stakeholders.␣␣By␣employing␣communication␣and␣workflow␣tools,␣all␣members␣of␣the␣ Team␣were␣able␣to␣write,␣revise,␣review,␣and/or␣comment␣on␣work␣products␣at␣ various␣stages␣of␣their␣completion.␣␣To␣communicate,␣share␣documents,␣schedule␣ events,␣and␣store␣data,␣the␣Team␣used␣KClient␣-␣a␣proprietary␣web-based␣project␣ management␣and␣collaboration␣tool.␣␣␣␣ Weekly␣team␣meetings␣contributed␣to␣heightened␣levels␣of␣engagement,␣awareness,␣ participation,␣and␣responsibility␣by␣all␣members␣of␣the␣Team.␣␣␣ Program␣site␣visits␣and␣interviews␣were␣conducted␣jointly␣by␣consultants␣and␣ secondees,␣with␣at␣least␣one␣member␣of␣KPMG␣or␣R.␣W.␣Beck␣participating␣in␣each␣ visit.␣␣ Stakeholder Involvement To␣understand␣and␣incorporate␣perspectives␣of␣various␣stakeholders␣affected␣by␣this␣ project,␣the␣Team␣developed␣and␣executed␣a␣Stakeholder␣Engagement␣Plan.␣␣Key␣ stakeholders␣of␣this␣project␣were␣identified␣as:␣ MIPC␣ Stewardship␣Ontario␣ Municipal␣programs␣and␣their␣representatives␣ WDO␣ Ministry␣of␣the␣Environment␣ Private␣sector␣service␣companies␣␣ Municipal␣leaders␣in␣recycling␣ Secondees␣ Regular␣meetings␣with␣MIPC␣were␣held␣to␣report␣on␣project␣progress,␣make␣ decisions␣in␣the␣direction␣of␣the␣work,␣and␣review␣and␣comment␣on␣interim␣and␣final␣ deliverables.␣␣Also,␣a␣MIPC-appointed␣Project␣Coordinator␣liaised␣with␣the␣team␣on␣a␣ regular␣basis.␣␣Furthermore,␣all␣MIPC␣members␣were␣interviewed␣individually␣as␣part␣ of␣the␣initial␣stakeholder␣engagement␣strategy.␣␣ Stewardship␣Ontario␣was␣involved␣in␣providing␣insight␣into␣current␣industry␣issues␣ and␣opportunities,␣conveying␣International␣leading␣practices,␣obtaining␣program␣data,␣ and␣coordinating␣the␣secondment␣of␣municipal␣and␣steward␣resources.␣␣Also,␣several␣ presentations␣were␣made␣to␣the␣Stewardship␣Ontario␣Projects␣Committee.␣␣ Individual␣interviews␣were␣also␣conducted␣with␣selected␣steward␣representatives.␣␣ Municipal␣programs␣coordinators␣and␣staff␣were␣involved␣in␣site␣visit␣interviews␣and␣ facility␣tours.␣They␣were␣also␣primary␣reviewers␣and␣recipients␣of␣individual␣program␣ reports␣on␣opportunities␣for␣improvement.␣␣Presentations␣on␣project␣work␣scope␣and␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣9 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ progress␣were␣made␣to␣municipal␣entities,␣such␣as␣AMO,␣Association␣of␣Municipal␣ Recycling␣Coordinators␣(AMRC),␣and␣at␣the␣Ontario␣Recyclers'␣Workshop␣(ORW).␣␣ Individual␣interviews␣on␣project␣expectations␣and␣desired␣outcomes␣were␣conducted␣ with␣members␣of␣the␣WDO␣Cost␣Effectiveness␣Committee␣and␣with␣senior␣ personnel␣within␣the␣Ontario␣Ministry␣of␣Environment.␣␣␣␣ To␣gain␣insights␣and␣seek␣answers␣to␣specific␣technical␣questions,␣interviews␣were␣ conducted␣with␣selected␣recycling␣equipment␣manufacturers,␣private␣operators,␣and␣ recycling␣industry␣consultants.␣␣␣␣ Workshops␣focusing␣on␣project␣expectations,␣interim␣deliverables,␣and␣input␣for␣ implementation␣of␣work␣products␣were␣held␣with␣representatives␣of␣large␣and␣ influential␣Ontario␣municipal␣recycling␣programs.␣ Municipal␣and␣steward␣secondees␣were␣integrated␣into␣the␣Project␣Team␣and␣ worked␣jointly␣with␣consultants␣on␣all␣major␣work␣products.␣Professional␣ development␣training␣sessions␣were␣held␣at␣regular␣intervals␣to␣enhance␣skills␣in␣the␣ areas␣of␣teamwork,␣project␣planning,␣meeting␣effectiveness,␣and␣negotiations,␣ among␣others.␣␣ ␣ Blue␣Box␣Program␣Visits␣ Program Selection Process In␣order␣to␣glean␣Best␣Practices␣and␣identify␣opportunities␣for␣improvement␣among␣ province's␣recycling␣programs,␣the␣Project␣Team␣conducted␣site␣visits␣of␣several␣ Ontario␣municipalities.␣␣ Selection␣of␣municipalities␣to␣be␣visited␣was␣based␣on␣the␣following␣Project␣Charter␣ criteria:␣ Eight␣to␣ten␣programs␣regarded␣as␣high␣performing,␣based␣on␣having␣low␣ Effectiveness␣and␣Efficiency␣(E&E)␣ratios,␣were␣to␣be␣visited␣for␣the␣purpose␣of␣ identifying␣Best␣Practices␣and␣determining␣factors␣that␣lead␣to␣high␣performance.␣ (The␣definition␣and␣components␣of␣the␣E&E␣ratio␣are␣discussed␣in␣the␣"Key␣ Observations"␣section␣of␣this␣report.)␣ Twenty␣to␣thirty␣programs,␣believed␣to␣be␣moderately␣to␣poorly␣performing,␣ (having␣high␣E&E␣ratios),␣were␣to␣be␣visited␣for␣the␣purpose␣of␣identifying␣ opportunities␣for␣improvement␣and␣determining␣factors␣that␣lead␣to␣moderate␣or␣ poor␣performance.␣␣Best␣Practices␣and␣factors␣that␣lead␣to␣high␣performance␣ were␣also␣to␣be␣observed␣and␣documented␣within␣these␣programs.␣ Largest␣programs,␣as␣measured␣by␣tonnage␣of␣marketed␣materials␣were␣to␣be␣ visited␣due␣to␣the␣potential␣magnitude␣of␣impact␣on␣cost␣and␣tonnage␣of␣diverted␣ materials.␣␣␣ Within␣these,␣to␣be␣selected␣were:␣five␣to␣ten␣programs␣with␣contracts␣expiring␣in␣ the␣next␣24␣months,␣five␣to␣ten␣programs␣expiring␣after␣24␣months,␣and␣five␣to␣ten␣ 10 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ municipally-operated␣programs.␣In␣order␣to␣identify␣individual␣communities␣that␣fall␣ within␣the␣parameters␣of␣the␣Project␣Charter␣criteria,␣additional␣selection␣criteria␣were␣ developed.␣These␣criteria,␣aimed␣at␣maximizing␣the␣value␣of␣the␣project,␣are␣as␣ follows:␣ Municipal␣Groupings␣(clusters␣of␣programs,␣based␣on␣size,␣density,␣geography,␣and␣ collection␣type)␣-␣within␣municipal␣groupings,␣at␣least␣one␣high␣performing␣ program␣and␣one␣or␣more␣moderate␣to␣poor␣performing␣programs␣were␣to␣be␣ selected.␣␣In␣depot␣collection␣groups,␣only␣the␣high␣performing␣programs␣were␣to␣ be␣selected␣ Geography␣-␣while␣representation␣of␣geography␣is␣facilitated␣by␣the␣Municipal␣ Groupings␣criterion,␣the␣final␣sample␣of␣programs␣was␣to␣contain␣a␣mix␣of␣ Southern␣and␣Northern␣municipalities␣to␣ensure␣balanced␣representation␣ Transferable␣-␣the␣aim␣of␣Best␣Practice␣analysis␣was␣to␣identify␣those␣practices␣ and␣circumstances␣that␣can␣duplicated␣across␣a␣large␣number␣of␣communities␣ Clustered␣programs␣-␣programs␣were␣to␣be␣selected␣that␣are␣located␣close␣to␣each␣ other,␣thereby␣presenting␣opportunities␣for␣project␣efficiency␣and␣the␣potential␣to␣ identify␣multi-municipal␣cooperation␣structures␣ Learning␣value␣-␣programs␣that␣are␣known␣in␣the␣industry␣to␣exhibit␣leading␣ practices␣were␣to␣be␣considered␣ Programs␣meeting␣the␣above␣criteria␣were␣invited␣to␣participate␣in␣this␣study.␣Upon␣ receipt␣of␣the␣responses,␣a␣list␣of␣32␣programs␣to␣be␣visited␣was␣finalized␣and␣ approved␣by␣MIPC.␣␣The␣list␣of␣participating␣municipalities␣is␣presented␣in␣Appendix␣A.␣ Nine␣of␣these␣municipalities␣were␣selected␣as␣well␣performing␣programs␣as␣ measured␣by␣the␣E&E␣factor,␣while␣23␣were␣selected␣as␣poorer␣performing␣programs␣ as␣measured␣by␣the␣␣E&E␣factor.␣␣Individual␣program␣reports␣on␣opportunities␣for␣ improvement␣were␣to␣be␣developed␣and␣distributed␣only␣to␣the␣latter␣set␣of␣ municipalities.␣␣Due␣to␣the␣program-specific␣information␣outlined␣in␣the␣community␣ reports␣and␣the␣confidentiality␣agreement␣between␣the␣Project␣Team␣and␣ municipalities,␣these␣work␣products␣are␣not␣presented␣as␣part␣of␣this␣final␣report.␣␣A␣ table␣of␣contents␣for␣a␣sample␣program␣is␣presented␣in␣Appendix␣B.␣␣Reports␣for␣ communities␣that␣have␣agreed␣to␣make␣them␣public␣will␣be␣posted␣on␣the␣WDO␣ website.␣ Questionnaire Development In␣order␣to␣obtain␣reliable␣and␣comprehensive␣information␣from␣visited␣programs,␣a␣ consistent␣and␣repeatable␣process␣of␣gathering␣data␣was␣required.␣The␣Project␣Team␣ worked␣collaboratively␣to␣define␣the␣objectives␣of␣the␣site␣visit,␣assess␣the␣means␣of␣ facilitating␣the␣interview,␣and␣determine␣the␣options␣for␣site␣visit␣documentation.␣␣ A␣significant␣element␣of␣the␣interview␣protocol␣was␣the␣administration␣of␣a␣ questionnaire␣to␣learn␣details␣about␣each␣program.␣␣The␣questionnaire␣was␣developed␣ through␣an␣iterative␣process␣involving␣the␣consulting␣team,␣secondees,␣and␣MIPC␣ members.␣␣Stakeholder␣suggestions␣and␣amendments␣were␣integrated␣into␣the␣ questionnaire␣to␣ensure␣that␣information␣on␣key␣aspects␣of␣the␣program␣was␣ The site visit questionnaire was designed to gather information on numerous program areas, including: general program management, promotion and education, collection, processing marketing, tendering and contracts, and monitoring and evaluation. Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣11 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ captured.␣The␣final␣questionnaire␣contained␣121␣questions␣split␣into␣two␣sections:␣ pre-visit␣and␣site-visit.␣ The␣resulting␣questionnaire␣was␣used␣as␣an␣interview␣guide␣that␣enabled␣the␣Team␣to␣ ask␣the␣same␣set␣of␣questions␣in␣each␣community,␣leading␣to␣greater␣comparability␣ and␣consistency␣of␣documented␣program␣information.␣ Site Visits Members␣of␣the␣Project␣Team␣visited␣32␣Ontario␣municipal␣recycling␣programs␣to␣ glean␣Best␣Practices␣and␣identify␣opportunities␣for␣improvement.␣␣For␣smaller␣ programs,␣a␣site␣visit␣lasted␣one␣day.␣␣For␣larger␣programs,␣time␣spent␣on␣site␣ typically␣consisted␣of␣two␣to␣three␣days␣to␣gather␣program␣data␣and␣information.␣A␣ typical␣visit␣consisted␣of␣an␣interview␣with␣key␣program␣staff,␣observations␣of␣a␣ collection␣route,␣and␣a␣tour␣of␣a␣processing␣facility␣and/or␣a␣depot/transfer␣station.␣␣␣ The␣interview␣was␣usually␣conducted␣with␣the␣program␣coordinator;␣in␣larger␣ programs,␣specialized␣staff␣were␣also␣present␣to␣answer␣questions␣on␣specific␣ questionnaire␣topics.␣␣Promotional␣materials␣used␣by␣the␣program␣were␣collected␣for␣ further␣study␣and␣analysis.␣␣ Tours␣were␣usually␣facilitated␣by␣a␣municipal␣staff␣member␣or␣a␣contractor␣ representative.␣␣Collection␣vehicles,␣curbside␣set␣outs,␣depot␣areas,␣and␣loading␣ processes,␣were␣photographed␣or␣videotaped.␣Where␣allowed␣by␣the␣ contractor/municipality,␣processing␣facilities␣were␣also␣photographed␣or␣videotaped.␣␣ Over␣1,000␣photographs␣and␣videos␣were␣collected␣as␣part␣of␣the␣field␣evidence.␣␣ Information␣gathered␣from␣site␣visits␣was␣subsequently␣used␣to␣define␣Best␣ Practices,␣analyze␣issues␣and␣barriers,␣and␣formulate␣opportunities␣for␣improvement.␣␣ ␣ Documentation␣ Use of KClient To␣facilitate␣capturing,␣storing,␣and␣sharing␣of␣information,␣the␣Team␣utilized␣KClient␣ as␣a␣dynamic␣document␣and␣record␣repository.␣␣A␣mix␣of␣databases,␣shared␣ directories,␣and␣calendars␣was␣used.␣ All␣pertinent␣documents␣that␣were␣identified␣and␣reviewed␣as␣part␣of␣the␣primary␣and␣ secondary␣research␣were␣filed␣in␣KClient.␣All␣site␣visit␣information,␣including␣ completed␣questionnaires,␣background␣reports,␣WDO␣audits,␣photographs␣and␣ videos,␣electronic␣versions␣of␣promotional␣materials,␣and␣other␣relevant␣program␣ documents␣were␣stored␣on␣KClient␣for␣team␣access␣and␣review.␣␣ All␣quantitative␣and␣qualitative␣analyses␣conducted␣on␣available␣and␣acquired␣data␣ were␣stored␣on␣KClient␣for␣Team␣access␣and␣review.␣All␣interim␣and␣final␣deliverables,␣ including␣Project␣Charter,␣presentations␣to␣stakeholders,␣and␣status␣reports␣were␣ filed␣on␣KClient␣for␣full␣access␣by␣the␣Team.␣ 12 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Collectively,␣these␣supporting␣documents␣act␣as␣a␣foundation␣of␣the␣fact-based␣ analysis␣conducted␣by␣the␣Team.␣␣They␣comprise␣a␣set␣of␣working␣papers␣that␣can␣be␣ used␣to␣trace␣the␣source,␣rationale,␣and␣basis␣for␣the␣Team's␣findings.␣␣Due␣to␣its␣ importance␣to␣project's␣final␣results,␣all␣electronic␣documentation␣from␣KClient␣has␣ been␣made␣available␣to␣MIPC␣to␣support␣the␣information␣contained␣in␣this␣report.␣␣ ␣ Analysis␣and␣Assessment␣␣ Range of Analytical Tools A␣combination␣of␣quantitative␣and␣qualitative␣analyses␣was␣used␣to␣support␣or␣reject␣ hypotheses,␣validate␣findings,␣and␣confirm␣our␣recommendations.␣Quantitatively,␣the␣ following␣methods␣were␣used:␣ Regression␣analysis␣ Correlation␣analysis␣ Frequency␣distribution␣analysis␣ Mean␣and␣median␣calculations␣ The␣Team␣also␣relied␣on␣an␣evidence␣framework␣in␣analyzing␣qualitative␣elements␣of␣ programs␣and␣identifying␣Best␣Practices.␣␣This␣framework␣included␣considerations␣of␣ the␣following:␣ Best␣Practices␣definition␣and␣criteria,␣agreed␣to␣by␣MIPC␣ Site␣visit␣evidence␣ Best␣Practice␣reports␣on␣other␣communities␣and␣jurisdictions␣ Industry␣expert␣opinion␣and␣other␣previous␣Best␣Practices␣studies␣(AMRC,␣Ontario␣ Waste␣Management␣Association,␣Ontario␣Centre␣for␣Municipal␣Best␣Practices,␣ R.W.␣Beck␣studies,␣and␣other␣data␣sources)␣ Further␣details␣on␣the␣methodology␣utilized␣are␣provided␣in␣the␣following␣sections␣ describing␣specific␣project␣work␣steps.␣ ␣ Secondary␣Research␣ Document Research and Review Members␣of␣the␣Best␣Practices␣Project␣Team␣performed␣a␣search␣and␣review␣of␣ literature,␣available␣in␣print␣and␣on␣line,␣related␣to␣residential␣recycling␣practices.␣␣ Team␣members␣were␣asked␣to␣research␣information␣on␣assigned␣topics,␣so␣they␣ could␣become␣team␣"experts"␣in␣their␣assigned␣topic␣areas␣on␣behalf␣of␣the␣Team␣as␣ a␣whole.␣␣These␣individuals␣were␣later␣called␣upon␣to␣do␣subsequent␣project␣tasks␣ related␣to␣their␣areas␣of␣expertise␣and␣to␣serve␣as␣technical␣resources␣to␣other␣team␣ members␣as␣needed.␣␣␣ Regression analysis examines the relation of a dependent variable (response variable) to specified independent variables (predictors). In this project it was used to determine how and to what degree a change in process/activity/practice has the ability to influence program performance. Correlation indicates the strength and direction of a linear relationship between two random variables. In this project it was used to determine factors that correlate to good and poor performance by programs. Frequency distribution is an assessment of values that a variable takes in a given sample. In this project it was used to assess the probability of a performance outcome based on a change in one or more parameters. Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣13 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣literature␣that␣was␣reviewed␣encompassed␣over␣100␣documents,␣available␣from␣ numerous␣Ontario,␣Canadian,␣and␣international␣sources.␣␣Local␣research␣sources␣ included:␣ Stewardship␣Ontario␣and␣the␣Stewardship␣Ontario␣Knowledge␣Network␣ Waste␣Diversion␣Ontario␣ AMO␣ AMRC␣ Federation␣of␣Canadian␣Municipalities␣ Ontario␣Center␣for␣Municipal␣Best␣Practices␣ Selected␣Ontario␣local␣government␣websites␣ Other␣Canada␣province␣websites,␣including␣Nova␣Scotia␣and␣New␣Brunswick␣ Selected␣recycling␣industry␣trade␣associations␣ Municipal␣programs␣ Documents␣and␣information␣from␣Project␣Team␣member␣files␣and␣reference␣ libraries␣␣ International␣Best␣Practices␣research␣focused␣on␣leading␣global␣recycling␣jurisdictions,␣ including␣the␣following:␣ U.S.␣Environmental␣Protection␣Agency␣ Selected␣U.S.␣states,␣including␣Minnesota,␣California,␣Pennsylvania,␣New␣York,␣ and␣Massachusetts␣ Selected␣U.S␣cities␣and␣counties,␣including␣Alameda␣County,␣CA;␣Kansas␣City,␣MO;␣ New␣York␣City,␣NY␣ The␣United␣Kingdom␣ Australia␣ Sweden␣ Japan␣ Scotland␣ Germany␣ Many␣of␣the␣reviewed␣documents␣or␣their␣associated␣web␣links␣were␣uploaded␣to␣ KClient␣so␣they␣could␣be␣accessed␣by␣the␣Team␣for␣reference␣throughout␣the␣project.␣␣ To␣aid␣other␣team␣members␣in␣accessing␣information␣pertinent␣to␣their␣work,␣ significant␣documents␣were␣catalogued␣in␣the␣Team's␣Documents␣Review␣Database␣ on␣KClient,␣with␣notations␣made␣regarding␣topics␣covered,␣key␣insights,␣and␣ relevance.␣␣ Other Research In␣addition␣to␣reviewing␣recycling␣industry␣literature␣and␣reference␣materials,␣ information␣on␣specific␣topics␣was␣also␣obtained␣through␣e-mail␣communications␣and␣ interviews␣with␣selected␣recycling␣professionals␣and␣industry␣experts.␣␣Among␣these␣ 14 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ were␣processing␣equipment␣manufacturers,␣MRF␣operators,␣trade␣association␣ technical␣staff,␣and␣recycling␣program␣managers␣in␣Canada,␣the␣US,␣and␣abroad.␣␣␣For␣ the␣most␣part,␣such␣communications␣served␣to␣validate␣Project␣Team␣assumptions␣ regarding␣Best␣Practices␣or␣to␣obtain␣specific␣information␣(e.g.,␣leading␣International␣ Best␣Practices␣information)␣not␣available␣through␣other␣sources.␣␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣15 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best␣Practices␣Definition␣and␣ Assessment␣Criteria␣ A definition and assessment criteria for Best Practices allow for determination of what constitutes a Best Practice and provides direction on how to differentiate practices that are "Good" from those that are "Best" Definition␣of␣Best␣Practices␣ The␣Project␣Team␣worked␣collaboratively␣to␣determine␣a␣working␣definition␣of␣the␣ term␣"Best␣Practice",␣as␣it␣applies␣to␣the␣recycling␣industry.␣␣Team␣members'␣ proposals␣and␣suggestions␣were␣evaluated␣based␣on␣the␣need␣to␣maintain␣a␣balance␣ of␣municipalities'␣and␣stewards'␣objectives,␣respect␣municipal␣autonomy,␣adhere␣to␣ Blue␣Box␣Program␣Plan␣guidelines,␣and␣to␣be␣clear␣and␣easy␣to␣understand.␣␣␣ As␣an␣outcome␣of␣this␣process,␣the␣following␣definition␣was␣formulated␣and␣approved␣ by␣MIPC:␣ "Best Practices are defined as waste system practices that affect Blue Box recycling programs and that result in the attainment of provincial and municipal Blue Box material diversion goals in the most cost-effective way possible" Best␣Practices␣Attributes␣ To␣help␣identify␣and␣qualify␣observed␣practices␣as␣"Best␣Practices",␣the␣Team␣ developed␣a␣set␣of␣criteria␣and␣attributes␣that␣further␣augment␣the␣formulated␣ definition.␣Thus,␣Best␣Practices␣in␣municipal␣Blue␣Box␣recycling␣are:␣ Measurable␣ Comparable␣ Transferable␣ Replicable␣ Result␣in␣minimized␣unit␣cost,␣while␣maintaining␣or␣improving␣diversion␣␣ Result␣in␣net␣positive␣effect,␣as␣it␣relates␣to␣cost␣and␣diversion␣ Temporal␣in␣nature␣-␣continuous␣improvement␣and␣evolution␣of␣technology␣will␣ yield␣new␣Best␣Practices␣ Best␣Practices␣are␣not␣confined␣to␣any␣specific␣area␣of␣the␣Blue␣Box␣program.␣␣They␣ could␣be␣operational,␣promotional,␣administrative,␣or␣legislative.␣ 16 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Key␣Observations␣ Team's observations from site visits, research, and analysis are presented in this section. Collectively, they serve as a foundation for project findings and recommendations. Use␣of␣E&E␣Factor␣as␣a␣Performance␣Measure␣ E&E Factor Definition The␣Effectiveness␣and␣Efficiency␣Factor␣(E&E␣Factor)␣was␣developed␣as␣part␣of␣the␣ WDO␣Cost␣Containment␣plan␣requested␣by␣the␣Minister␣of␣the␣Environment,␣and␣ takes␣into␣consideration␣two␣fundamental␣program␣metrics␣-␣recovery␣rate␣and␣net␣ cost␣per␣tonne.␣␣It␣is␣derived␣by␣dividing␣net␣cost␣per␣tonne␣by␣the␣recovery␣rate␣ percentage␣for␣a␣given␣program.␣Lower␣E&E␣Factor␣figures␣are␣meant␣to␣convey␣ better␣performance,␣as␣programs␣strive␣to␣minimize␣unit␣costs␣(numerator)␣and␣ maximize␣recovery␣rates␣(denominator).␣ Net␣cost␣per␣tonne␣is␣determined␣by␣deducting␣program␣revenues␣from␣gross␣ program␣costs␣and␣dividing␣the␣resulting␣net␣program␣cost␣by␣the␣tonnage␣of␣ materials␣marketed.␣ The␣recovery␣rate␣portion␣of␣the␣Factor,␣measured␣in␣percent,␣conveys␣the␣ relationship␣between␣kilograms␣per␣household␣per␣year␣recovered␣and␣kilograms␣per␣ household␣per␣year␣available␣for␣a␣given␣community.␣␣The␣available␣kilograms␣are␣ assigned␣to␣a␣program␣based␣on␣a␣number␣of␣factors,␣chief␣of␣which␣is␣extrapolation␣ of␣results␣of␣material␣audits␣across␣the␣province.␣␣ Observations on the use of the E&E Factor The␣Factor␣serves␣as␣a␣good␣overall␣metric␣to␣assess␣program␣performance␣at␣a␣high␣ level.␣␣Programs␣with␣low␣unit␣costs␣and␣high␣recovery␣rates␣do␣demonstrate␣better␣ E&E␣Factor␣numbers␣than␣those␣with␣high␣unit␣costs␣and␣poor␣recovery␣rates.␣ However,␣there␣are␣a␣number␣of␣inherent␣issues␣with␣the␣E&E␣Factor.␣␣ First,␣as␣municipal␣program␣operators␣have␣pointed␣out,␣the␣recovery␣rate␣percentage␣ is␣a␣calculated␣number,␣based␣on␣the␣availability␣of␣recyclable␣materials␣assigned␣by␣ WDO.␣␣If␣the␣availability␣of␣materials␣does␣not␣accurately␣represent␣a␣community's␣ retailing␣landscape,␣demographic␣profile,␣or␣residents'␣purchasing␣patterns,␣the␣ recovery␣rate␣figures␣will␣be␣skewed.␣␣␣ Second,␣the␣net␣cost␣per␣tonne␣does␣not␣adequately␣allocate␣program␣capital␣costs␣to␣ current␣tonnes␣if␣the␣employed␣capital␣is␣fully␣depreciated.␣␣Therefore,␣if␣a␣program␣ with␣an␣older,␣amortized␣MRF␣opts␣to␣replace␣it␣with␣a␣new␣facility,␣its␣net␣cost␣will␣ most␣likely␣rise,␣and␣so␣will␣the␣E&E␣Factor.␣␣In␣this␣situation,␣program␣performance␣ Examples of feedback received on the use of the E&E ratio: "...it has some merit when used with proper data and in context." " ...(a) performance measure is a good idea and (E&E Ratio) ties two key performance factors together - costs/tonne and recovery - to give a quick comparative snapshot." "...the recovery rate is an artificial number based upon extrapolation of a study." "... (E&E Ratio) works well for (a program in which) MRF is fully amortized." Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣17 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ may␣not␣have␣changed␣(or␣may␣have␣even␣improved),␣while␣the␣E&E␣Factor␣would␣ indicate␣lower␣levels␣of␣performance.␣␣Thus,␣as␣an␣observation,␣programs␣with␣fully␣ amortized␣MRFs␣tend␣to␣exhibit␣lower␣E&E␣Factor␣metrics.␣␣ Third,␣the␣Factor␣is␣designed␣to␣assign␣equal␣importance␣to␣unit␣costs␣and␣recovery␣ levels.␣This␣may␣not␣account␣for␣the␣differences␣in␣municipal␣goals␣and␣perspectives,␣ as␣some␣municipalities␣place␣priority␣on␣maximizing␣diversion␣and␣are␣prepared␣to␣ incur␣higher␣costs␣because␣of␣it,␣while␣others␣may␣pursue␣opposite␣objectives.␣␣Thus,␣ from␣a␣municipal␣point␣of␣view,␣if␣a␣program␣is␣recovering␣80%␣of␣recyclables␣at␣ $160/tonne,␣it␣may␣be␣considered␣to␣perform␣significantly␣better␣than␣a␣program␣that␣ recovers␣50%␣of␣recyclables␣at␣$100/tonne␣(both␣programs␣would␣have␣the␣same␣ E&E␣Factor␣of␣2).␣␣␣ Finally,␣the␣Factor␣tends␣to␣penalize␣municipalities␣with␣recently␣introduced␣programs␣ and␣reward␣communities␣with␣established,␣mature␣programs.␣␣Newer␣programs␣tend␣ to␣exhibit␣higher␣costs␣and␣lower␣recovery␣levels␣due␣to␣start␣up␣activities␣and␣low␣ initial␣resident␣participation␣rates.␣There␣is␣a␣dual␣effect␣on␣the␣E&E␣Factor:␣low␣ tonnages␣of␣recyclables␣recovered␣significantly␣reduce␣the␣calculated␣recovery␣rate,␣ and␣fixed␣and␣variable␣program␣costs␣are␣spread␣out␣over␣a␣smaller␣number␣of␣tonnes,␣ leading␣to␣higher␣unit␣costs.␣␣Consequently,␣programs␣within␣the␣same␣municipal␣ group␣(similar␣size,␣geography,␣collection␣method)␣will␣exhibit␣different␣E&E␣Factors␣ due␣to␣variance␣in␣their␣maturity.␣␣ As␣a␣result␣of␣these␣shortcomings,␣the␣use␣of␣the␣E&E␣Factor␣alone␣to␣evaluate␣ program␣performance␣may␣not␣be␣optimal,␣as␣perceived␣by␣municipal␣program␣ coordinators␣and␣operators.␣␣It␣is␣important␣to␣understand␣other␣factors␣in␣assessing␣a␣ program's␣performance.␣ ␣ Program␣Diversity␣ The␣challenge␣of␣identifying␣Best␣Practices␣becomes␣more␣difficult␣when␣one␣ considers␣the␣sheer␣variety␣of␣municipal␣Blue␣Box␣programs␣that␣exist␣in␣Ontario.␣␣ While␣some␣of␣the␣differences␣are␣captured␣by␣the␣use␣of␣Municipal␣Groupings,␣ which␣aim␣to␣categorize␣programs␣based␣on␣size,␣geography,␣density,␣and␣collection␣ process,␣other␣variations␣that␣appear␣to␣have␣significant␣program␣implications␣still␣ exist.␣␣␣ One␣of␣the␣major␣differences␣among␣programs␣is␣size,␣as␣measured␣by␣population␣ and␣tonnage.␣␣Larger␣cities␣and␣municipalities,␣even␣within␣municipal␣groups,␣tend␣to␣ generate␣greater␣economies␣of␣scale.␣␣They␣have␣more␣staff␣dedicated␣to␣waste␣ management␣and␣recycling.␣␣Their␣fixed␣costs␣are␣distributed␣over␣a␣larger␣number␣of␣ tonnes␣and/or␣households,␣thereby␣reducing␣unit␣costs.␣␣Larger␣cities␣also␣tend␣to␣ have␣more␣pressing␣landfill␣issues,␣leading␣to␣increased␣emphasis␣on␣recycling.␣␣ Geography␣is␣an␣important␣differentiator␣of␣programs.␣␣Northern␣Ontario␣ municipalities␣tend␣to␣deal␣with␣issues␣that␣are␣not␣prevalent␣in␣the␣southern␣parts␣of␣ the␣province.␣␣These␣include␣distance␣to␣markets␣and␣equipment␣suppliers,␣lack␣of␣ Examples of feedback received on the use of the E&E ratio (cont): "...It appears to try to consider too much, and if you slightly fall outside different steps, your program is considered ineffective." "...it does not take into account that programs are in different developmental stages." 18 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ competition,␣lack␣of␣diversion␣drivers␣(greater␣landfill␣capacities),␣large␣distances␣ between␣programs,␣weather␣complexities,␣and␣conflict␣with␣the␣natural␣resource- based␣economy␣of␣the␣North,␣among␣others.␣␣Southern␣Ontario␣municipalities␣exhibit␣ differences␣in␣their␣proximity␣to␣the␣Golden␣Horseshoe␣region␣(and␣the␣associated␣ markets,␣equipment␣suppliers,␣and␣contractors),␣proximity␣to␣highways,␣topography,␣ seasonal␣and␣transient␣population,␣and␣labour␣availability.␣␣ Household␣density␣is␣an␣essential␣component␣of␣program␣design␣and␣operation,␣and␣ even␣within␣municipal␣groupings,␣it␣varies␣substantially.␣␣Moreover,␣some␣ municipalities␣have␣uniform␣distribution␣of␣households,␣while␣others␣have␣pockets␣of␣ density,␣requiring␣different␣collection␣methods.␣␣The␣percentage␣of␣multi-family␣ households,␣which␣is␣a␣function␣of␣household␣density,␣also␣varies␣across␣programs,␣ adding␣further␣complexity␣to␣program␣operations.␣␣ Program␣maturity␣varies␣significantly␣among␣municipalities␣in␣the␣same␣group.␣␣ Recently␣established␣Blue␣Box␣programs␣tend␣operate␣in␣an␣investment␣mode,␣which␣␣ requires␣substantial␣emphasis␣and␣effort␣on␣optimizing␣program␣components␣and␣ increasing␣residents'␣participation␣and␣recovery␣rates.␣␣Mature␣programs␣tend␣to␣ concentrate␣on␣maintaining␣or␣tweaking␣existing␣processes,␣seeking␣to␣gain␣ incremental␣improvements␣in␣costs␣or␣recovery␣rates.␣␣The␣Project␣Team␣visited␣ communities␣with␣Blue␣Box␣history␣ranging␣from␣three␣years␣to␣several␣decades.␣␣ A␣variety␣of␣governance␣structures␣was␣also␣observed␣in␣site␣visits.␣In␣some␣ municipalities,␣decisions␣on␣all␣strategic,␣tactical,␣and␣operational␣issues␣need␣to␣be␣ escalated␣to␣full␣council␣level.␣␣In␣others,␣a␣council␣sub-committee␣has␣the␣authority␣ to␣make␣final␣decisions.␣In␣some,␣only␣strategic␣issues␣are␣dealt␣with␣by␣the␣council,␣ whereas␣operational␣decisions␣are␣made␣at␣the␣staff␣level.␣␣In␣some␣regional␣ programs,␣a␣Board,␣comprised␣of␣representatives␣from␣participating␣municipalities,␣ makes␣the␣majority␣of␣decisions.␣There␣also␣exist␣instances,␣where␣a␣non-profit␣ municipal␣entity␣operates␣the␣regional␣Blue␣Box␣program,␣with␣only␣periodic␣guidance␣ from␣its␣constituent␣municipalities.␣␣ Demographic␣characteristics␣of␣community␣residents␣are␣varied␣across␣and␣within␣ programs.␣␣Some␣municipalities␣have␣homogenous␣demographic␣traits,␣while␣others␣ exhibit␣high␣diversity␣in␣resident␣ethnicity,␣language,␣age,␣and␣economic␣status.␣␣The␣ degree␣of␣attention␣afforded␣by␣the␣recycling␣program␣to␣address␣these␣demographic␣ differences␣also␣varies␣greatly␣among␣municipalities.␣␣␣␣ The␣range␣of␣materials␣accepted␣by␣Blue␣Box␣programs␣varied␣widely␣across␣the␣ province.␣␣While␣the␣basic␣five␣materials␣legislated␣by␣Regulation␣101␣under␣the␣ Environmental␣Protection␣Act␣were␣accepted␣by␣all␣programs,␣the␣combination␣of␣ additional␣recyclable␣materials␣was␣unique␣in␣almost␣every␣program.␣␣Some␣ municipalities,␣in␣an␣effort␣to␣maximize␣diversion,␣include␣all␣major␣plastic,␣paper,␣and␣ metal␣recyclables␣in␣their␣program.␣Others␣include␣only␣those␣products␣that␣are␣ economically␣viable␣to␣collect␣and␣process,␣and␣have␣developed␣mature␣markets.␣ Other␣program␣differentiators,␣observed␣through␣site␣visits␣and␣data␣analysis,␣include,␣ but␣not␣limited␣to:␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣19 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Synergies␣between␣waste␣streams␣ Economic␣conditions␣of␣the␣region␣ Degree␣of␣contractor␣competition␣available␣ Environmental␣focus␣in␣the␣community␣ Pool␣of␣available␣labour␣ ␣ Challenges␣of␣Comparability␣ Challenges of Identifying and Quantifying Best Practices The␣large␣degree␣of␣variability␣makes␣the␣identification␣of␣Best␣Practices␣extremely␣ challenging.␣␣The␣main␣barrier␣to␣determining␣what␣constitutes␣a␣Best␣Practice␣is␣that␣ some␣of␣the␣observed␣practices␣employed␣by␣municipalities␣may␣have␣yielded␣good␣ performance␣results␣only␣due␣to␣the␣specific␣nature␣of␣a␣given␣community,␣and,␣thus,␣ they␣are␣not␣transferable␣to␣other␣programs.␣␣␣ Even␣when␣a␣practice␣is␣deemed␣to␣result␣in␣net␣positive␣effects␣in␣a␣broad␣range␣of␣ municipalities,␣quantifying␣the␣effect␣of␣employing␣that␣practice␣poses␣ insurmountable␣difficulties.␣␣For␣example,␣if␣a␣recently␣established␣program␣were␣to␣ begin␣employing␣a␣good␣practice␣and␣experience␣a␣positive␣outcome␣of␣a␣certain␣ magnitude,␣the␣outcome␣of␣the␣same␣magnitude␣cannot␣be␣realistically␣expected␣ from␣a␣mature,␣well-established␣program.␣␣␣ Another␣factor␣that␣complicates␣comparability␣and␣quantification␣of␣Best␣Practice␣is␣ the␣method␣in␣which␣municipalities␣make␣changes␣to␣their␣programs.␣␣In␣most␣cases,␣ when␣introducing␣a␣new␣process␣or␣employing␣a␣new␣practice,␣municipalities␣tend␣to␣ make␣multiple␣other␣program␣amendments␣at␣the␣same␣time.␣␣As␣a␣consequence,␣ when␣program␣performance␣is␣evaluated␣to␣measure␣the␣impact␣of␣implemented␣ modifications,␣it␣is␣difficult␣to␣attribute␣the␣resulting␣outcome␣to␣any␣one␣specific␣ practice.␣␣ Additionally,␣Blue␣Box␣recycling␣programs␣are␣usually␣one␣of␣many␣components␣of␣a␣ community's␣waste␣management␣system,␣and␣operations␣often␣have␣interdependent␣ aspects.␣As␣an␣example,␣one␣contractor␣might␣be␣hired␣to␣provide␣both␣Blue␣Box␣ recycling␣and␣waste␣collection␣services,␣and␣certain␣communities␣perform␣co- collection␣of␣recyclable␣materials␣and␣waste␣items.␣␣␣ These␣observations␣and␣realizations␣precluded␣the␣Project␣Team␣from␣determining␣ costs␣of␣or␣assigning␣"prices"␣to␣individual␣Blue␣Box␣program␣Best␣Practices.␣␣ Furthermore,␣the␣Team␣concluded␣that␣extrapolating␣financial␣or␣operational␣results␣ of␣individual␣Best␣Practices␣to␣other␣programs␣is␣neither␣practically␣feasible␣nor␣ defensible␣in␣the␣context␣of␣Ontario␣municipal␣Blue␣Box␣recycling.␣␣Consequently,␣it␣ was␣not␣deemed␣feasible␣to␣aggregate␣the␣effect␣of␣all␣individual␣Best␣Practices␣in␣ order␣to␣quantify␣the␣"Best␣Practice␣Program␣Cost".␣␣␣ 20 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ As␣an␣alternative␣approach,␣the␣Team␣utilized␣a␣holistic,␣system-wide␣approach␣to␣ identifying␣the␣effects␣of␣Best␣Practices␣adoption.␣␣Components␣of␣well-performing␣ programs␣were␣analyzed␣with␣respect␣to␣their␣collective␣implications␣to␣determine␣ whether␣a␣program␣was␣operating␣at␣Best␣Practice␣level.␣␣Descriptions␣of␣programs␣ that␣were␣observed␣to␣utilize␣a␣large␣number␣of␣Best␣Practices␣are␣presented␣in␣ Volume␣II␣of␣this␣report.␣␣␣ ␣ Factors␣Contributing␣to␣Good␣and␣Poor␣Performance␣ The␣Project␣Team␣utilized␣various␣approaches␣for␣determining␣specific␣factors␣that␣ contribute␣to␣good␣and␣poor␣Blue␣Box␣program␣performance.␣␣Initial␣attempts␣were␣ focused␣on␣identifying␣the␣correlation␣between␣distinct␣program␣attributes␣and␣the␣ program's␣E&E␣ratio.␣␣However,␣as␣described␣in␣the␣"Key␣Observations"␣section␣of␣ this␣report,␣the␣Project␣Team␣found␣that␣the␣E&E␣ratio␣was␣influenced␣by␣a␣number␣of␣ elements␣that␣are␣not␣representative␣of␣program␣performance,␣such␣as␣location,␣ geography,␣and␣population␣demographics.␣␣ The␣project␣team␣attempted␣to␣analyze␣the␣2005␣WDO␣Datacall␣data␣to␣see␣if␣good␣ and␣poor␣performance␣could␣be␣correlated␣to␣certain␣program␣items,␣despite␣ understanding␣that␣non-programmatic␣factors␣contribute␣to␣performance.␣However,␣it␣ was␣often␣found␣that␣correlation␣analysis␣was␣not␣meaningful␣due␣to␣lack␣of␣data␣ points␣and␣multiple␣contributing␣factors.␣␣The␣following␣example␣may␣help␣to␣illustrate␣ this.␣␣The␣number␣of␣program␣options␣exponentially␣affects␣the␣number␣of␣possible␣ permutations␣-␣a␣set␣of␣only␣ten␣options␣with␣two␣choices␣each␣results␣in␣210␣␣or␣ 1,024␣possible␣program␣configurations.␣␣In␣fact,␣combinations␣of␣more␣than␣seven␣ program␣options␣exceed␣the␣available␣number␣of␣data␣points␣(189␣total␣programs␣in␣ 2005).␣␣ Because␣of␣data␣limitations,␣the␣Project␣Team␣sought␣to␣identify␣which␣attributes␣ appeared␣to␣contribute␣positively␣or␣negatively␣to␣program␣performance␣as␣defined␣by␣ a␣variety␣of␣other␣performance␣measures␣and␣did␣not␣rely␣on␣the␣E&E␣ratio␣alone␣as␣ the␣measure␣of␣performance.␣␣␣ Methods␣used␣in␣this␣modified␣approach␣to␣the␣analysis␣were␣as␣follows:␣␣ Documenting␣specific␣factors␣and␣program␣attributes␣identified␣through␣site␣visits␣ that␣appeared␣to␣influence␣program␣performance␣␣ Interviewing␣program␣representatives␣to␣gain␣their␣insights␣and␣opinions␣regarding␣ program␣attributes␣that␣they␣believe␣affected␣program␣performance␣␣ Reviewing␣and␣assessing␣program␣data␣and␣interview␣records␣to␣glean␣information␣ indicating␣potential␣contributors␣to␣good␣or␣poor␣program␣performance␣␣ Comparing␣the␣results␣across␣visited␣communities␣to␣look␣for␣patterns␣indicating␣ common␣contributing␣factors␣␣ Performing␣limited␣sets␣of␣statistical␣analyses␣on␣WDO␣Datacall␣data␣regarding␣ very␣specific␣factors␣to␣assess␣the␣extent␣to␣which␣the␣presence␣or␣absence␣of␣ these␣factors␣appeared␣to␣affect␣program␣results␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣21 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Holding␣field␣team␣and␣full␣team␣meetings␣to␣discuss␣the␣results␣of␣the␣activities␣ described␣above␣and␣to␣develop␣a␣common␣list␣of␣factors␣and␣program␣attributes␣ for␣reference␣purposes␣in␣determining␣Best␣Practices␣␣ A␣list␣of␣potential␣contributors␣to␣program␣performance␣identified␣through␣qualitative␣ analysis␣and␣as␣reported␣to␣the␣Project␣Team␣by␣community␣representatives␣ interviewed␣was␣compiled.␣␣␣Although␣regression␣analysis␣could␣not␣provide␣ confidence␣in␣correlation␣of␣many␣specific␣program␣factors␣to␣performance,␣a␣ quantitative␣and␣qualitative␣analysis␣(e.g.,␣including␣support␣from␣other␣studies,␣field␣ work␣and␣expert␣opinion)␣of␣certain␣data␣sets␣provided␣strong␣support␣that␣certain␣ factors␣contribute␣to␣good␣or␣poor␣performance.␣␣Conclusions␣that␣were␣derived␣from␣ these␣analyses␣are␣as␣follows:␣ Reducing␣solid␣waste␣services␣(e.g.,␣two-bag␣limit,␣reduced␣frequency␣of␣solid␣ waste␣collection)␣supported␣by␣diversion␣alternatives␣was␣found␣to␣result␣in␣ higher␣recovery␣rates␣for␣Blue␣Box␣materials.␣␣This␣is␣illustrated␣in␣the␣following␣ figure,␣which␣shows␣the␣relationship␣between␣recovery␣rate␣and␣the␣garbage␣bag␣ limit␣imposed␣on␣residents.␣ Bag␣Limit␣Effect␣on␣the␣ Recovery␣Rate␣␣ Collecting␣an␣expanded␣list␣of␣Blue␣Box␣materials␣above␣that␣required␣by␣Ontario␣ Regulation␣101␣was␣found␣to␣result␣in␣higher␣recovery␣rates␣for␣Blue␣Box␣ materials.␣ Reducing␣the␣frequency␣of␣garbage␣collection␣and/or␣increasing␣the␣frequency␣of␣ Blue␣Box␣collection␣was␣found␣to␣have␣a␣positive␣effect␣on␣recovery␣rate,␣as␣ illustrated␣in␣the␣figure␣below.␣␣ Municipalities with lower weekly garbage bag limits tend to exhibit higher recovery rates. 40% 42% 44% 46% 48% 50% 52% 54% 56% 58% 60% 1 2 3 4 5 Weekly Garbage Bag Limit 22 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ ␣ ␣ ␣ ␣ Frequency␣of␣Garbage␣and␣ Blue␣Box␣Collection␣ While␣the␣correlation␣between␣P&E␣expenditures␣and␣corresponding␣recovery␣ rates␣was␣low,␣on␣average,␣programs␣that␣obtain␣60%␣recovery␣tend␣to␣spend␣ approximately␣$1␣on␣Promotion␣and␣Education.␣␣This␣is␣illustrated␣in␣the␣ following␣figure. Promotion␣and␣Education␣ Expenditures␣among␣ Medium␣and␣Large␣ Municipalities␣ Distinct␣processing␣efficiency␣differences␣were␣observed␣between␣facilities␣that␣ process␣more␣than␣10,000␣tonnes␣per␣year␣of␣Blue␣Box␣recyclables␣and␣those␣ that␣process␣less.␣␣␣ A␣number␣of␣other␣factors␣were␣reported␣to␣the␣Project␣Team␣on␣site␣visits␣as␣ potential␣factors␣influencing␣performance.␣␣␣ 54% 44% 0% 10% 20% 30% 40% 50% 60% 70% Frequency Same Blue Box Less Frequent Municipalities that collect recyclables less frequently than garbage tend to exhibit lower recovery rates, as compared to municipalities where collection frequency of garbage and recyclables is equal. Municipalities achieving 60% recovery levels, on average, tend to spend approximately $1 on Promotion and Education. $0.00 $0.50 $1.00 $1.50 $2.00 $2.50 $3.00 $3.50 $4.00 20% 30% 40% 50% 60% 70% 80% 90% Recovery Rate Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣23 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Factors␣that␣appeared␣to␣positively␣affect␣program␣performance:␣ Promotion␣of␣environmental␣awareness␣as␣community␣focus␣-␣comprehensive␣ menu␣of␣environmental␣programs␣that␣develops/reinforces␣a␣broad␣ environmental␣ethic␣ Existence␣of␣an␣integrated␣Waste␣Management␣Plan␣ Regional␣cooperation␣ Established␣relationships␣with␣and␣knowledge␣of␣end␣markets␣ At␣least␣one␣depot␣for␣Blue␣Box␣overflow,␣additional␣materials,␣or␣to␣serve␣multi- family␣who␣otherwise␣don't␣have␣Blue␣Box␣service␣ Programs␣that␣forego␣revenue␣for␣low␣cost␣collection/processing␣from␣a␣local␣MRF␣ can␣be␣very␣efficient␣ Short␣distance␣to␣MRFs␣and␣markets␣ Clear␣instructions␣to␣residents,␣operators,␣collectors,␣etc.␣ Consistent␣enforcement␣of␣rules␣and␣limits␣ Staff␣consistency,␣especially␣on␣collection␣ Collaborative␣P&E,␣with␣schools/civic␣organizations/young␣persons␣groups,␣etc.␣ High␣availability␣of␣P&E,␣such␣as␣local␣phonebooks,␣visible␣on␣trucks,␣calendars,␣etc.␣ High␣tipping␣fees␣at␣landfills␣ Factors␣that␣appeared␣to␣negatively␣affect␣program␣performance:␣ Long␣distance␣to␣MRFs␣and␣markets␣ Contracts␣not␣fully␣understood,␣e.g.,␣fuel␣surcharge␣amounts␣ High␣residue␣rates␣-␣may␣be␣poor␣setout,␣collection,␣processing,␣or␣"high-grading"␣ at␣MRF␣ Poor␣baling␣-␣not␣dense␣enough␣ Inconsistent␣collection␣or␣enforcement␣of␣rules␣ Poor␣education␣of␣municipal/contractor␣employees␣ No␣provision␣of␣Blue␣boxes␣ High␣degree␣of␣seasonal␣residents␣ High␣degree␣of␣private,␣narrow,␣roads␣ Dispersed␣population␣ Poor␣location␣of␣MRF␣within␣municipality␣(not␣centralized)␣ Lack␣of␣Audits␣of␣materials␣ Low␣importance␣by␣management␣ Lack␣of␣skills␣and␣resources␣ Recently␣established␣recycling␣program␣ 24 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Other␣Observations␣ The␣Project␣Team␣documented␣a␣number␣of␣other␣observations,␣drawn␣from␣site␣ visits,␣research,␣and␣data␣analysis.␣␣These␣are␣presented␣in␣this␣document␣as␣ perceived␣issues;␣further␣review,␣analysis,␣and␣validation␣is␣required␣to␣substantiate␣ these␣observations.␣␣ The␣system␣appears␣to␣be␣under-capitalized,␣as␣many␣programs␣continue␣to␣ operate␣processing␣facilities␣that␣are␣old,␣rudimentary,␣and␣fully␣depreciated␣for␣ accounting␣purposes.␣␣A␣wave␣of␣new␣MRFs␣is␣expected␣to␣be␣constructed␣or␣ retrofitted␣(or␣have␣recently␣been␣constructed␣or␣retrofitted)␣in␣the␣next␣several␣ years␣to␣address␣this␣issue.␣␣This␣will␣likely␣cause␣reported␣capital␣costs␣to␣ escalate.␣ Program␣variance,␣detailed␣above,␣may␣have␣been␣caused␣by␣factors␣that␣were␣ within␣municipality's␣span␣of␣control,␣rather␣than␣by␣inherent,␣unchangeable␣ factors.␣␣This␣implies␣that␣some␣programs␣are␣different␣due␣to␣historic␣elements␣ and␣program␣decisions␣that␣have␣been␣made␣in␣the␣past.␣ Generally,␣municipal␣program␣staff␣are␣trying␣to␣be␣efficient␣and␣seeking␣cost␣ effective␣methods␣of␣operating␣the␣Blue␣Box␣program.␣␣In␣some␣isolated␣cases,␣ neglect␣and␣lack␣of␣priority␣of␣recycling␣within␣other␣competing␣municipal␣ programs,␣causes␣program␣inefficiencies␣and␣inhibits␣improvement.␣␣ Transportation␣practices,␣specifically␣in␣transferring␣materials␣from␣the␣curb␣to␣a␣ processing␣facility,␣appear␣to␣be␣non-standardized␣in␣rural␣remote␣communities.␣␣ Where␣no␣major␣urban␣center␣exists␣in␣the␣area,␣rural␣programs␣face␣challenges␣ in␣finding␣effective␣transportation␣methods␣for␣hauling␣materials␣to␣the␣closest␣ MRF␣(which␣is␣often␣situated␣very␣far␣from␣the␣rural␣community).␣ Pricing␣for␣processing␣of␣commingled␣(unsorted␣single␣stream␣or␣two-stream)␣ material␣appears␣to␣vary␣significantly␣across␣Ontario␣MRFs␣that␣receive␣ recyclables␣from␣other␣communities.␣␣The␣same␣MRF␣may␣be␣paying␣a␣fee,␣ receiving␣materials␣free␣of␣charge,␣or␣charging␣a␣tipping␣fee␣for␣seemingly␣similar␣ material␣compositions␣from␣varying␣communities.␣␣ Inter-municipal␣cooperation␣has␣reportedly␣not␣been␣widely␣practiced␣across␣ Ontario␣programs.␣␣Some␣rivalries␣between␣neighbouring␣municipalities␣exist,␣ and␣some␣political␣figures␣or␣program␣staff␣don't␣like␣working␣together␣with␣their␣ neighbours␣for␣historical␣reasons.␣␣ There␣is␣a␣perceived␣lack␣of␣communications␣between␣MIPC/WDO␣and␣Ontario␣ municipalities␣(this␣may␣be␣due␣to␣the␣fact␣that␣municipal␣MIPC␣members␣have␣ few␣full-time␣MIPC-dedicated␣resources).␣␣Furthermore,␣there␣is␣a␣perceived␣lack␣ of␣transparency␣in␣MIPC's␣decision-making␣process.␣␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣25 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best␣Practices␣for␣Ontario␣ Blue␣Box␣Programs␣ Best Practices were formulated as a result of a fact- based analysis, incorporating site visit evidence, multi- jurisdictional research, contribution of industry experts, and use of advanced statistical tools. Introduction␣to␣Best␣Practices␣ As␣previously␣stated,␣"Best␣Practices"␣for␣the␣purpose␣of␣this␣project␣are␣defined␣as␣ "waste system practices that affect Blue Box recycling programs and that result in the attainment of provincial and municipal Blue Box material diversion goals in the most cost-effective way possible".␣ To␣distinguish␣practices␣that␣are␣"best"␣from␣those␣that␣may␣be␣good,␣poor,␣or␣ irrelevant,␣the␣Project␣Team␣used␣an␣evidence␣framework␣built␣on␣a␣combination␣of␣ research␣findings,␣analytical␣assessments,␣and␣defined␣screening␣criteria.␣␣ First,␣the␣original␣definition␣and␣criteria,␣presented␣earlier␣in␣this␣report,␣were␣ expanded␣upon␣to␣further␣clarify␣what␣is␣and␣is␣not␣a␣Best␣Practice.␣␣These␣criteria␣ helped␣team␣members␣to␣identify␣and␣document␣candidate␣Best␣Practices.␣␣␣ Next,␣a␣Best␣Practices␣Database␣was␣established␣for␣collective␣team␣use␣on␣KClient.␣␣ Team␣members␣identified␣and␣posted␣candidate␣Best␣Practices␣pertaining␣to␣specific␣ recycling␣program␣components,␣along␣with␣supporting␣information.␣In␣addition␣to␣ Best␣Practice␣description␣and␣its␣applicability,␣the␣database␣provided␣for␣capture␣of␣ the␣following␣information␣for␣each␣record:␣ Potential␣impact␣resulting␣from␣use␣of␣the␣practice␣ Ontario␣municipalities␣demonstrating␣use␣of␣the␣practice␣ International/other␣Canada␣locations␣demonstrating␣use␣of␣the␣practice␣ Expert␣comment/stakeholder␣consensus␣(AMRC,␣OWMA,␣consulting␣teams,␣etc.)␣ regarding␣the␣practice␣as␣a␣best␣practice␣ Proof␣of␣concept/validation␣(documentation␣that␣the␣practice␣is␣a␣best␣practice)␣ Quantified␣costs/benefits␣␣ Community␣type␣that␣the␣practice␣is␣suited␣for␣ Resource␣requirements␣for␣implementing␣the␣practice␣ Constraining␣variables␣limiting␣applicability␣of␣the␣practice␣ Through␣this␣documentation␣process,␣the␣Best␣Practices␣Database␣served␣as␣a␣ common␣repository␣for␣all␣candidate␣Best␣Practices␣information␣derived␣from␣the␣field␣ 26 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ work,␣literature␣review,␣interviews,␣and␣other␣means␣of␣gathering␣Best␣Practices␣ information␣in␣this␣project.␣ Finally,␣candidate␣Best␣Practices␣were␣subjected␣to␣a␣screening␣process,␣which␣took␣ into␣account␣the␣degree␣of␣fact-based␣evidence␣available␣to␣support␣them.␣␣Main␣ evidence␣categories␣included:␣ Site␣visit␣evidence␣suggesting␣a␣Best␣Practice␣ Canadian␣and␣International␣sources␣citing␣the␣Best␣Practice␣ Documented␣expert␣opinion␣and␣published␣reports␣citing␣the␣Best␣Practice␣ Quantitative␣analysis␣suggesting␣correlation␣of␣performance␣and␣use␣of␣Best␣ Practice␣ This␣analytical␣framework␣served␣as␣the␣foundation␣for␣identifying␣a␣preliminary␣list␣of␣ "Fundamental Best Practices"␣that␣apply␣to␣all␣Ontario␣Blue␣Box␣recycling␣ programs␣and␣"Conditional Best Practices" that␣appeared␣to␣apply␣to␣some␣but␣not␣ all␣programs␣depending␣on␣prevailing␣circumstances.␣␣In␣some␣cases␣these␣ conditional␣practices␣were␣identified␣as␣alternative␣methods␣or␣"toolsets"␣for␣ achieving␣the␣Fundamental␣Best␣Practices.␣␣Certain␣other␣candidate␣practices,␣ reported␣to␣the␣Team␣by␣staff␣of␣visited␣municipalities␣or␣documented␣through␣ research,␣were␣deemed␣as␣"Other Practices Meriting Consideration"␣if␣some␣or␣ all␣evidentiary␣criteria␣were␣not␣met.␣␣Several␣workshops␣aimed␣at␣validating␣the␣ preliminary␣Best␣Practices␣and␣gaining␣consensus␣on␣their␣applicability␣were␣held␣ with␣the␣entire␣team.␣␣Subsequent␣to␣that␣process,␣a␣set␣of␣narrative␣descriptions␣of␣ each␣Fundamental␣Best␣Practice␣was␣developed.␣␣Furthermore,␣at␣the␣request␣of␣ MIPC,␣the␣Project␣Team␣developed␣description␣Best␣Practices␣applications␣in␣several␣ key␣program␣areas.␣␣These␣are␣presented␣in␣this␣report␣as␣"Best Practice Spotlights".␣ Fundamental␣Best␣Practices␣ The␣Project␣Team␣identified␣eight␣Fundamental␣Best␣Practices␣that␣apply␣to␣all␣ municipal␣recycling␣programs␣in␣Ontario.␣␣These␣are␣as␣follows:␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣an␣ integrated␣Waste␣Management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures,␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣Promotion␣and␣Education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ Fundamental Best Practices apply to all Municipal Programs Conditional Best Practices apply to programs with certain characteristics or are included as alternative methods or "toolsets" for achieving Fundamental Best Practices Other Practices have not been substantiated by fact-based analysis; they may, however, produce positive results in isolated cases Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣27 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Each␣of␣these␣Fundamental␣Best␣Practices␣is␣described␣in␣detail␣in␣this␣section.␣ It␣is␣important␣to␣note␣that␣all␣of␣the␣Best␣Practices␣discussed␣herein␣were␣based␣on␣ research,␣field␣observations,␣and␣careful␣deliberation␣and␣consensus␣building␣among␣ members␣of␣the␣Project␣Team.␣␣When␣information␣was␣conflicting␣or␣team␣member␣ opinions␣differed,␣additional␣research␣was␣performed␣to␣make␣a␣decision.␣If␣ inadequate␣information␣was␣found␣to␣resolve␣conflicting␣positions,␣the␣disputed␣ practice␣was␣omitted.␣␣␣The␣reader␣should␣keep␣in␣mind,␣however,␣that␣in␣discussing␣ Best␣Practices␣at␣the␣profile␣or␣program␣component␣level,␣the␣information␣presented␣ is␣inherently␣general␣in␣nature.␣Furthermore,␣the␣more␣detailed␣and␣specific␣the␣ information␣presented,␣the␣less␣supporting␣documentation␣is␣available␣to␣substantiate␣ that␣a␣particular␣practice␣is␣indeed␣Best␣Practice.␣␣␣ The␣Project␣Team␣has␣worked␣to␣balance␣stakeholder␣desires␣for␣detailed␣guidance␣ with␣the␣need␣for␣"proof"␣with␣respect␣to␣Best␣Practices.␣␣This␣is␣not␣a␣perfect␣ science;␣consequently␣neither␣are␣the␣results.␣␣However␣the␣guidance␣provided␣ herein␣is␣the␣result␣of␣extensive␣scrutiny␣and␣fine␣tuning␣which␣adds␣confidence␣to␣its␣ validity.␣␣␣Future␣projects␣will␣be␣needed␣to␣develop␣more-detailed␣guidance␣and␣ technical␣assistance␣tools␣such␣as␣worksheets,␣checklists,␣training␣modules,␣to␣help␣ ensure␣that␣the␣practices␣identified␣herein␣are␣implemented␣in␣a␣best␣practices␣ fashion␣by␣communities␣seeking␣to␣do␣so.␣ 28 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Development and Implementation of an Up-to-date Plan for Recycling, as Part of an Integrated Waste Management System ␣ Overview A␣recycling␣program␣plan␣that␣results␣from␣a␣thorough␣planning␣process␣is␣a␣strategic␣ and␣practical␣guide␣for␣the␣design,␣management,␣operation,␣and␣optimization␣of␣a␣ community's␣Blue␣Box␣program.␣␣To␣be␣effective,␣it␣should␣reflect␣careful␣ examination␣of␣all␣program␣components,␣and␣direct␣goal␣setting,␣action␣steps,␣and␣ resource␣allocation␣to␣achieve␣meaningful␣results␣over␣time.␣␣Implementation␣of␣a␣ well-conceived␣plan␣is␣facilitated␣by␣an␣overarching␣vision,␣purpose,␣and␣direction,␣ allowing␣synergies␣to␣be␣realized␣across␣operational,␣geographical,␣and␣political␣ boundaries.␣␣The␣recycling␣plan␣may␣be␣a␣stand␣alone␣document␣or␣may␣be␣ incorporated␣into␣a␣larger␣integrated␣waste␣management␣plan.␣ On␣June␣12,␣2007␣the␣Ministry␣of␣the␣Environment␣issued␣a␣policy␣statement␣on␣ planning␣that␣"articulates␣the␣province's␣expectations␣for␣waste␣management␣in␣ Ontario,␣outlines␣a␣framework␣and␣principles␣for␣decision-making␣by␣all␣waste␣ managers␣and␣provides␣specific␣direction␣to␣guide␣the␣development␣of␣long-term␣ municipal␣waste␣management␣plans.␣It␣is␣intended␣to␣achieve␣more␣consistent␣and␣ timely␣waste␣management␣planning␣across␣the␣province␣and␣to␣make␣the␣decision- making␣process␣more␣transparent.␣This␣Policy␣Statement␣sets␣out␣best␣management␣ practices␣for␣the␣management␣of␣waste␣and␣creation␣of␣waste␣management␣plans,␣ and␣the␣Province␣encourages␣all␣waste␣managers␣to␣face␣the␣challenge␣of␣waste␣ management␣and␣follow␣this␣policy."␣ This␣28-page␣policy␣statement␣should␣also␣be␣referenced␣as␣a␣source␣of␣best␣practice␣ guidance␣for␣Blue␣Box␣program␣planning␣as␣one␣component␣of␣integrated␣waste␣ management␣planning.␣ Key Benefits and Outcomes Program␣planning␣is␣a␣long-term␣investment␣that␣will␣result␣in␣the␣following␣benefits:␣ A␣clear␣vision␣to␣guide␣program␣development␣␣ Defined␣program␣goals␣and␣objectives␣against␣which␣progress␣can␣be␣measured␣ Focused␣use␣of␣staff␣and␣monetary␣resources␣aimed␣at␣achieving␣cost-effective␣ results␣ Clarification␣of␣what␣is␣needed␣to␣proactively␣bring␣about␣change␣rather␣than␣just␣ react␣to␣change␣ Provision␣of␣a␣"roadmap"␣on␣how␣to␣meet␣program␣needs␣and␣objectives␣ Enhanced␣operational␣and␣political␣decision-making␣process␣ Integration␣of␣solid␣waste␣services,␣leading␣to␣lower␣system␣costs␣ Overall␣improved␣program␣effectiveness␣and␣efficiency␣ Fundamental␣Best␣ Practice Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣29 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ ␣ Description of Best Practice Integrated waste management␣is␣defined␣as␣a␣combination␣of␣techniques␣and␣ programs␣to␣manage␣all␣municipal␣waste␣streams␣in␣a␣manner␣that␣is␣appropriate␣ based␣on␣local␣needs␣and␣circumstances␣and␣considerate␣of␣potential␣economic,␣ environmental,␣and␣social␣implications␣of␣the␣choices␣made.␣␣Critical␣to␣the␣success␣ of␣any␣Blue␣Box␣recycling␣program␣is␣up-front␣planning␣of␣how␣the␣program␣will␣be␣ developed␣and␣implemented,␣with␣the␣recognition␣that␣Blue␣Box␣recycling␣is␣an␣ integral␣part␣of␣the␣overall␣waste␣management␣system.␣␣␣ The␣value␣of␣recycling␣program␣planning␣comes␣not␣just␣with␣the␣development␣of␣a␣ document,␣but␣is␣realized␣during␣the␣process␣of␣planning␣itself.␣␣While␣the␣nature␣and␣ extent␣of␣the␣planning␣process␣will␣vary,␣depending␣on␣the␣level␣of␣resources␣ available␣for␣planning␣and␣the␣complexity␣of␣programs␣being␣planned␣for,␣planning␣is␣ fundamental␣to␣all␣programs.␣␣␣␣␣ Regardless␣of␣the␣size␣or␣complexity␣of␣the␣planning␣document,␣a␣recycling␣plan␣ should␣ask␣and␣provide␣answers␣to␣four␣basic␣questions:␣ 1 Where␣do␣we␣want␣to␣be?␣ 2 Where␣are␣we␣now?␣ 3 How␣do␣we␣get␣from␣Current␣State␣to␣Future␣State?␣ 4 How␣do␣we␣measure/track␣our␣progress?␣ The␣kind␣of␣information␣that␣can␣be␣presented␣to␣answer␣each␣of␣these␣questions␣is␣ provided␣below.␣␣The␣amount␣of␣information␣and␣the␣degree␣of␣its␣detail␣will␣vary␣with␣ program␣size␣and␣resources␣available␣for␣planning.␣ 1. Where do we want to be (Future State)? This␣component␣of␣the␣plan␣establishes␣a␣long-range␣vision␣for␣how␣the␣recycling␣ program␣would␣look,␣if␣fully␣and␣successfully␣implemented,␣and␣sets␣the␣goals␣and␣ objectives␣of␣the␣program␣to␣be␣achieved␣during␣the␣planning␣timeframe.␣␣Typical␣ planning␣horizon␣is␣around␣three␣to␣five␣years;␣however,␣program␣planning␣can␣have␣a␣ longer␣time␣frame␣-␣five␣to␣ten␣years␣-␣depending␣on␣the␣extent␣to␣which␣ infrastructure␣is␣needed.␣␣An␣important␣part␣of␣this␣planning␣step␣is␣to␣engage␣ community␣stakeholders␣in␣the␣visioning␣process,␣so␣that␣the␣resultant␣vision␣is␣ shared␣by␣all.␣␣␣ Equally␣important␣is␣recognizing␣that␣recycling␣as␣just␣one␣component␣of␣an␣overall␣ waste␣management␣system.␣The␣entire␣system␣should␣be␣aimed␣at␣minimizing␣ waste␣generation␣and␣capturing␣valuable␣energy␣and␣material␣resources␣from␣waste␣ prior␣to␣disposing␣of␣materials␣that␣cannot␣be␣technically␣and/or␣economically␣ recovered␣for␣further␣use.␣␣Establishing␣an␣integrated␣waste␣management␣system␣ and␣determining␣the␣appropriate␣role␣for␣recycling␣within␣that␣vision␣serves␣as␣a␣guide␣ to␣further␣recycling␣planning␣and␣decision-making.␣In␣addition,␣recycling␣and␣waste␣ management␣planning␣should␣be␣integrated␣with␣other␣broad␣municipal␣planning␣ 30 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ activities,␣such␣as␣planning␣for␣growth,␣economic␣development,␣or␣sustainability␣and␣ would␣benefit␣from␣being␣part␣of␣a␣comprehensive␣environmental␣management␣ system␣providing␣a␣systematic␣approach␣to␣addressing␣institutional␣and␣operating␣ program␣objectives.␣ ␣ 2. Where are we now (Current State)? Developing␣an␣answer␣to␣this␣question␣will␣entail␣a␣review␣and␣assessment␣of␣the␣ current␣recycling␣and␣related␣waste␣management␣programs,␣operations,␣and␣ activities␣including:␣ Population␣and␣recyclable␣materials␣tonnage␣projections␣for␣the␣planning␣period,␣ estimates␣of␣current␣diversion␣levels␣ A␣description␣of␣the␣strengths␣and␣weaknesses␣of␣all␣aspects␣of␣the␣recycling␣ program␣and␣related␣policies,␣procedures,␣facilities,␣and␣operations.␣This␣review␣ should␣include␣an␣assessment␣of␣the␣current␣and␣projected␣capacity␣of␣the␣ recyclable␣materials␣handling␣infrastructure,␣an␣assessment␣of␣recyclable␣ materials␣market␣conditions,␣and␣market␣trends,␣and␣any␣circumstances␣or␣ conditions␣that␣may␣affect␣the␣program␣over␣the␣course␣of␣the␣planning␣period␣ Documenting␣current␣costs␣for␣programs␣␣ Identifying␣how␣the␣current␣recycling␣program␣works␣in␣conjunction␣with␣other␣ waste␣management␣programs␣ Identifying␣remaining␣needs␣and␣gaps␣to␣be␣addressed␣ 3. How do we get from Current State to Future State? With␣respect␣to␣answering␣this␣question,␣plans␣should␣describe␣the␣strategies␣and␣ action␣steps␣to␣be␣used␣in␣order␣to␣address␣the␣identified␣needs␣and␣gaps␣and␣meet␣ the␣Blue␣Box␣program's␣goals␣and␣objectives.␣␣Topics␣to␣be␣addressed␣in␣the␣ development␣of␣these␣plan␣strategies␣could␣include:␣ Potential␣program␣and␣policy␣options␣␣ Opportunities␣for␣cooperation␣(both␣internal␣and␣external,␣with␣respect␣to␣ neighbouring␣jurisdictions)␣ Opportunities␣for␣coordination␣and␣integration␣of␣recycling␣programs␣and␣ operations␣with␣other␣components␣of␣the␣resource/waste␣management␣system␣␣ Opportunities␣for␣public/private␣partnerships␣ Clarification␣of␣the␣roles␣and␣responsibilities␣of␣various␣stakeholders␣ Costing/budget␣estimates␣and␣financing␣approach␣ Continuous␣improvements␣measures␣␣ An␣implementation␣timetable␣reflecting␣short,␣mid␣and␣long␣term␣planning␣ milestones␣ 4. How do we measure/track progress? Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣31 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ To␣address␣this␣planning␣question,␣plans␣should␣outline␣the␣methods␣to␣be␣used␣to␣ measure␣the␣Blue␣Box␣program's␣progress␣and␣performance␣results.␣␣Having␣ performance␣measures␣and␣tracking␣performance␣against␣these␣measures␣will␣ ensure␣that␣continuous␣improvement␣will␣be␣an␣integral␣part␣of␣the␣system.␣␣This␣will␣ include:␣ Adoption␣of␣the␣plan␣by␣the␣appropriate␣decision-making␣bodies␣␣ Identifying␣the␣means␣by␣which␣data␣and␣information␣can␣be␣captured␣to␣measure␣ progress␣toward␣defined␣program␣targets␣␣ Timelines␣for␣review␣of␣the␣program␣and␣the␣recycling␣plan␣itself␣ Program␣plans␣should␣include␣specific␣diversion␣targets␣against␣which␣program␣ effectiveness␣can␣be␣measured␣(see␣Best␣Practice␣on␣Performance␣Measurement).␣ ␣ Implementation Any␣municipality␣should␣be␣able␣to␣develop␣a␣basic␣recycling␣plan␣and␣will␣benefit␣ from␣doing␣so.␣␣The␣key␣aspect␣in␣developing␣a␣plan␣is␣to␣match␣the␣plan␣to␣the␣ program␣needs,␣size␣and␣complexity.␣␣There␣is␣no␣"one␣size␣fits␣all"␣solution␣for␣a␣ plan,␣but␣a␣good␣planning␣process␣will␣have␣the␣following␣common␣characteristics:␣ Is␣flexible,␣applicable␣to␣the␣program␣and␣user␣friendly␣ Is␣participatory␣--␣has␣the␣involvement␣of␣all␣the␣key␣"stakeholders"␣in␣the␣planning␣ process␣and,␣ultimately,␣their␣support␣ Is␣practical␣and␣realistic␣with␣respect␣to␣goals,␣objectives,␣resources␣and␣outcomes␣ Accounts␣for␣budget␣and␣resource␣allocations␣and␣limitations␣ Provides␣for␣realistic␣and␣achievable␣recommendations␣for␣the␣program␣ Establishes␣and␣ensures␣accountability␣for␣results␣ Leads␣to␣resource␣decisions␣and␣acknowledges␣the␣reality␣of␣the␣limitations␣of␣ financial␣and␣other␣resources␣ Is␣not␣static␣-␣the␣process␣and␣plan␣have␣to␣be␣reviewed␣and␣revised␣on␣a␣regular␣ basis␣ Is␣not␣done␣in␣isolation␣of␣other␣planning␣processes,␣such␣as␣for␣other␣waste␣ management␣system␣components,␣as␣well␣as␣for␣broader␣municipal␣planning,␣ such␣as␣community␣master␣planning␣ Lastly,␣a␣recycling␣plan␣should␣address␣and␣incorporate␣elements␣from␣other␣defined␣ Best␣Practices.␣ ␣ Source and Links 32 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ "Preparing a Waste Management Plan - A methodological guidance note"␣ http://www.eukn.org/eukn/themes/Urban_Policy/Transport_and_infrastructure/Techni cal_infrastructure/Waste_collection/Waste-management-plan_1002.html␣ "Guidelines for Strategic Planning",␣US␣Department␣of␣Energy␣ http://www.orau.gov/pbm/links/sp-guide.pdf␣ "Guide to the Preparation of Regional Solid Waste Management Plans by Regional Districts,"␣Ministry␣of␣the␣Environment␣Environmental␣Protection␣Division,␣British␣ Columbia:␣␣http://www.env.gov.bc.ca/epd/epdpa/mpp/gprswmp1.html#s17␣ European␣Topic␣Centre␣on␣Resource␣and␣Waste␣Management␣ http://waste.eionet.europa.eu␣ Ontario␣Centre␣for␣Municipal␣Best␣Practices␣ http://www.amo.on.ca/Content/ocmbp/PolicyIssues/WasteManagement/default.htm␣ Policy␣Statement␣on␣Waste␣Management␣Planning:␣Best␣Practices␣for␣Waste␣ Managers,␣Ministry␣of␣the␣Environment,␣Published␣on:␣June␣12,␣2007␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣33 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Multi-Municipal Planning Approach to Collection and Processing Recyclables Overview A␣widely-recognized␣principle␣of␣business␣is␣that␣significant␣efficiencies␣and␣ economies␣can␣be␣obtained␣from␣larger␣scale␣activities.␣The␣same␣principle␣applies␣to␣ recycling␣programs.␣Therefore,␣it␣is␣considered␣a␣fundamental␣Best␣Practice␣for␣ municipalities␣to␣explore␣a␣multi-municipal␣approach␣to␣planning␣recycling␣activities.␣␣ Considerable␣amount␣of␣industry␣research␣and␣data␣analysis␣indicates␣that␣nearly␣all␣ municipalities␣can␣benefit␣from␣a␣co-operative␣approach␣to␣planning␣and/or␣providing␣ recycling␣services.␣ ␣ Key Benefits and Outcomes Many␣communities␣have␣found␣it␣advantageous␣to␣work␣co-operatively␣in␣providing␣ solid␣waste␣management␣services.␣␣Working␣jointly,␣municipalities␣can␣increase␣ bargaining␣power␣with␣private␣service␣providers␣for␣collection␣and␣processing␣of␣ recyclables.␣␣Pooling␣resources,␣such␣as␣processing␣equipment,␣collection␣equipment,␣ or␣facilities,␣can␣result␣in␣increasing␣equipment,␣labour,␣and/or␣facility␣utilization,␣ thereby␣realizing␣financial␣and␣operational␣efficiencies.␣␣ Co-operation␣between␣two␣or␣more␣municipalities␣is␣becoming␣more␣common␣as␣ municipalities␣face␣increasing␣budgetary␣constraints.␣␣Co-operative␣planning␣can␣lead␣ to␣improved␣performance␣across␣virtually␣all␣recycling␣program␣components,␣ enhancing␣effectiveness␣and␣efficiency␣in␣the␣following␣areas:␣ Economies␣of␣scale␣ Increased␣resident␣participation/satisfaction␣ Optimized␣program␣funding␣ Shared␣staff/time/costs/skills/equipment␣ Improved␣supplier/contractor␣relations␣ Reduced␣need␣for␣management␣supervision␣␣ Reduced␣need␣for␣council␣time␣and␣attention␣ Increased␣capacity␣to␣adopt␣new␣technologies␣and␣methods␣␣ Material␣markets␣and␣pricing␣advantages,␣yielding␣higher␣revenues␣ Increased␣innovation␣in␣strategies,␣services␣and␣products␣␣ Shared␣risk␣management␣␣ Shared␣capital␣requirements␣ ␣ Description of Best Practice Fundamental␣Best␣Practice Fundamental␣Best␣ Practice 34 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ While␣multi-municipal␣cooperation␣can␣yield␣positive␣results␣in␣all␣circumstances,␣its␣ applicability␣is␣highest␣when:␣ Municipalities␣within␣the␣region␣are␣in␣need␣of␣the␣same␣set␣of␣services␣ Jurisdictions␣have␣worked␣together␣successfully␣in␣the␣past␣ Responsibilities␣and␣roles␣are␣clearly␣defined␣ There␣are␣clear␣advantages␣to␣working␣cooperatively␣ Entry␣and␣exit␣protocols␣for␣contractual␣relationships␣are␣clearly␣defined␣ A␣successful␣multi-municipal␣planning␣approach␣will␣focus␣on␣supporting␣municipal␣ objectives,␣including;␣ Cost Containment Economies␣of␣scale␣can␣result␣in␣dramatic␣savings␣for␣municipalities␣due␣to␣volume␣ discounts;␣standardized␣equipment␣size,␣features,␣and␣specifications;␣standardized␣ service␣levels;␣and␣promotion␣and␣education␣synergies.␣For␣example,␣a␣2006,␣ cooperative␣collection␣contract␣among␣six␣municipalities␣in␣York␣Region␣reportedly␣ resulted␣in␣annual␣Blue␣Box␣and␣waste␣cost␣savings␣of␣over␣$900,000.␣ Improved Quality and Productivity Municipalities␣that␣share␣some␣of␣the␣workload␣across␣a␣multitude␣of␣components␣of␣ a␣recycling␣program␣can␣lower␣their␣unit␣cost␣and␣develop␣staff␣expertise␣through␣ common␣resources.␣␣This␣often␣results␣in␣improved␣quality␣and␣consistency␣of␣the␣ services␣delivered␣and␣increased␣staff␣productivity.␣␣A␣desirable␣bonus␣obtained␣from␣ interaction␣with␣knowledgeable␣staff␣is␣an␣increase␣in␣resident␣satisfaction␣with␣the␣ program,␣which,␣in␣turn,␣results␣in␣increased␣participation␣and␣diversion.␣ Transferability Multi-municipal␣cooperation␣can␣result␣in␣greater␣resident␣participation␣and␣smoother␣ operation␣of␣the␣recycling␣program.␣␣As␣residents␣commute␣and␣relocate␣from␣one␣ community␣to␣another,␣common␣messages␣through␣co-operative␣promotion␣and␣ education␣and␣common␣service␣levels/procedures␣make␣it␣easy␣for␣residents␣to␣ maintain␣their␣participation␣and␣diversion␣levels.␣␣ Over␣time,␣cost␣reductions␣will␣be␣realized␣through␣staff␣time␣and␣promotional␣ savings␣obtained␣from␣less␣re-education␣and␣reduced␣collection␣rejections.␣ Contamination␣levels␣often␣decrease␣and␣diversion␣is␣maintained␣or␣increased␣as␣a␣ result␣of␣the␣diminished␣need␣to␣educate␣residents.␣ Competitiveness Many␣municipalities␣struggle␣to␣attract␣bidders␣for␣recycling␣RFP's␣or␣tenders.␣One␣ obvious␣benefit␣of␣multi-municipal␣planning␣is␣to␣take␣advantage␣of␣the␣larger␣tonnage␣ offered␣under␣co-operative␣contracts␣to␣attract␣more␣bidders,␣as␣well␣as␣non-local␣ bidders.␣␣WDO␣Datacall␣statistics␣confirm␣that␣recycling␣costs␣are␣steeply␣reduced␣ when␣greater␣quantities␣of␣materials␣are␣collected␣and␣processed␣above␣a␣10,000␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣35 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ tonnes␣per␣year␣threshold␣level.␣␣Clearly,␣the␣more␣tonnage␣that␣can␣be␣combined␣ under␣a␣single␣contract,␣the␣more␣contractors␣are␣willing␣to␣participate␣and␣to␣pass␣on␣ savings␣to␣municipalities.␣␣␣ The␣inverse␣also␣holds␣true.␣A␣contract␣that␣requires␣half␣a␣truck␣per␣week␣to␣collect␣ is␣much␣less␣likely␣to␣attract␣multiple␣bidders␣than␣a␣contract␣that␣requires␣five␣trucks␣ per␣week.␣ Market Revenue Revenues␣for␣larger␣amounts␣of␣recyclables␣often␣increase␣because␣of␣shipping,␣ storage␣and␣handling␣economies.␣ Recyclable␣markets␣are␣usually␣willing␣to␣pay␣better␣prices␣for␣a␣larger,␣continuous␣ supply␣of␣good␣quality␣material.␣A␣multi-municipal␣approach␣to␣planning/marketing␣ material␣may␣provide␣some␣of␣these␣benefits.␣␣ ␣ Implementation In␣order␣to␣implement␣this␣Best␣Practice,␣municipalities␣are␣advised␣to␣follow␣a␣ seven-step␣approach␣outlined␣below:␣ 1 Identify␣service␣needs␣of␣each␣potential␣co-operating␣jurisdiction␣ 2 Identify␣and␣communicate␣advantages␣to␣working␣co-operatively␣ 3 Identify␣and␣implement␣communication␣and␣working␣protocols␣among␣potential␣ cooperating␣municipalities␣(a␣steering␣committee␣or␣a␣task␣group␣may␣be␣ required)␣ 4 Determine␣and␣document␣clearly␣how␣the␣multi-municipal␣program␣will␣be␣funded,␣ using␣financial␣projections␣and␣a␣business␣plan␣ 5 Identify␣the␣governance␣strategies␣for␣providing␣for␣accountability,␣monitoring,␣and␣ decision-making␣authority␣to␣participating␣jurisdictions.␣␣These␣may␣include␣a␣ utility-type␣board,␣a␣sub-committee␣of␣municipal␣representatives,␣a␣municipal␣ corporation,␣or␣a␣combination␣of␣the␣above.␣␣ 6 Identify␣costs␣(and␣cost␣savings)␣associated␣with␣the␣co-operative␣program,␣using␣ financial␣projections␣and␣business␣plan␣from␣Step␣4.␣ 7 Test␣multi-municipal␣strategies␣in␣low-risk␣circumstances,␣such␣as␣a␣joint␣ advertising,␣container␣purchasing,␣promotion␣&␣education,␣etc.,␣and␣build␣on␣ successes␣of␣such␣efforts␣ Co-operative␣recycling␣activities,␣more␣often␣than␣not,␣simply␣entail␣establishing␣good␣ contracts␣that␣align␣with␣activities␣and␣services␣municipal␣neighbours␣are␣already␣ providing.␣Communication␣is␣the␣key␣to␣engaging␣in␣the␣co-operative␣planning␣ process.␣ For␣example,␣it␣is␣possible␣to␣begin␣a␣co-operative␣planning␣process␣by␣synchronizing␣ the␣expiry␣date␣of␣neighbouring␣municipal␣contracts,␣so␣that␣when␣the␣next␣tender␣is␣ issued,␣contractors␣may␣bid␣on␣multiple␣contracts␣simultaneously.␣Municipalities␣may␣ 36 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ or␣may␣not␣have␣different␣service␣levels␣and␣features␣under␣each␣contract.␣␣Such␣ minimal␣multi-municipal␣planning␣may␣result␣in␣considerable␣economies␣of␣scale␣for␣a␣ supplier␣who␣is␣often␣willing␣to␣share␣a␣portion␣of␣savings␣with␣the␣municipalities␣in␣ order␣to␣win␣the␣bid.␣ Another␣example␣is␣the␣co-operative␣purchasing␣of␣blue␣boxes.␣␣Since␣suppliers␣will␣ almost␣always␣offer␣volume␣discounts,␣savings␣can␣be␣obtained␣simply␣by␣ coordinating␣annual␣blue␣box␣(or␣any␣other␣program␣consumable)␣purchase␣ requirements.␣␣ No␣cross␣governance␣structures,␣utility␣boards␣or␣joint␣ventures␣are␣required␣to␣ participate␣in␣these␣or␣many␣other␣types␣of␣recycling␣activities.␣␣ Potential Challenges and Suggested Solutions Municipalities␣often␣have␣reservations␣about␣planning␣activities␣and␣services␣with␣ communities␣outside␣their␣own␣boundaries.␣␣Concerns␣frequently␣center␣on␣loss␣of␣ autonomy.␣␣Staff␣and␣council␣may␣be␣concerned␣that␣they␣do␣not␣want␣to␣lose␣control␣ of␣their␣program.␣␣Suggested␣solutions␣to␣overcome␣these␣issues␣are:␣ Explore␣opportunities␣for␣shared␣decision-making␣and␣management␣authority;␣and␣ Clearly␣document␣roles␣and␣responsibilities,␣such␣that␣control␣is␣not␣lost,␣but␣ economies␣are␣gained.␣ Another␣frequent␣concern␣is␣that␣services␣provided␣are␣often␣different␣in␣surrounding␣ jurisdictions.␣Suggested␣solutions␣to␣overcome␣these␣issues␣are:␣ Consider␣some␣programs␣that␣you␣could␣work␣together␣on.␣␣Share␣educational␣ items,␣for␣example,␣or␣share␣model␣contracts␣or␣communication␣literature␣that␣ can␣be␣adjusted␣to␣suit␣individual␣programs;␣ Consider␣why␣programs␣are␣different,␣and␣if␣it␣might␣be␣mutually␣beneficial␣to␣join␣ forces,␣even␣if␣it␣means␣altering␣a␣program;␣and␣ Design␣contracts␣and␣RFP's␣to␣provide␣for␣different␣services␣in␣different␣locations.␣␣ ␣ Sources and Links There␣are␣numerous␣sources␣of␣online␣information␣that␣will␣offer␣help␣with␣multi- municipal␣planning␣activities.␣Below␣are␣some␣identified␣source␣documentation/links␣ for␣additional␣information:␣ Blue␣Box␣Assistance␣Team␣(A-Team)␣ http://www.vubiz.com/V5/Stewardship/bluebox.htm␣␣ Association␣of␣Municipal␣Recycling␣Coordinators␣http://www.amrc.ca␣ Stewardship␣Ontario␣http://www.stewardshipontario.ca␣ Recyclers'␣Knowledge␣Network␣http://www.vubiz.com/stewardship/Welcome.asp␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣37 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Establishing Defined Performance Measures, Including Diversion Targets, Monitoring, and a Continuous Improvement Program Overview Proper␣management␣of␣a␣recycling␣program␣includes␣the␣monitoring␣and␣ measurement␣of␣the␣program␣goals␣through␣the␣establishment␣of␣diversion␣targets␣ and␣performance␣objectives.␣␣Targets␣and␣objectives␣must␣be␣realistic,␣measurable␣ and␣relevant.␣Furthermore,␣targets␣and␣objectives␣are␣needed␣for␣the␣individual␣ program␣components␣to␣be␣evaluated␣(e.g.,␣curbside␣collection,␣depots,␣processing,␣ promotion␣and␣education,␣etc.)␣␣Evaluation␣facilitates␣continuous␣improvement␣within␣ the␣recycling␣program.␣ ␣ Key Benefits and Outcomes Effective␣monitoring␣and␣evaluation␣allows␣program␣managers␣to␣continuously␣ improve␣their␣municipal␣recycling␣programs␣and␣track␣progress␣through␣the␣use␣of␣ targets␣and␣performance␣measures.␣␣Specifically,␣program␣staff␣are␣able␣to:␣ Set␣objectives␣and␣targets␣for␣recycling␣programs␣that␣are␣implemented␣and␣ evaluated␣within␣a␣defined␣time␣period␣ Collect␣specific␣program␣data␣to␣evaluate␣the␣effectiveness␣of␣recycling␣programs␣ before␣and␣after␣implementation␣ Make␣decisions␣on␣recycling␣programs␣based␣on␣a␣detailed␣analysis␣of␣diversion␣ rates␣and␣associated␣costs␣ Evaluate␣program␣objectives␣against␣the␣pre-defined␣targets␣ Tailor␣data␣collected␣to␣match␣the␣specific␣goal,␣avoiding␣the␣collection␣of␣data␣that␣ are␣not␣pertinent␣ ␣ Description and Implementation of Best Practice The␣monitoring␣and␣evaluation␣program␣should␣be␣developed␣with␣appropriate␣ resources␣to␣gather␣and␣evaluate␣the␣required␣information.␣␣The␣collected␣data␣must␣ be␣relevant␣to␣the␣recycling␣program␣and␣the␣target␣set␣must␣be␣measurable.␣␣The␣ effectiveness␣of␣the␣recycling␣program␣should␣be␣evaluated␣and␣goals␣should␣be␣set␣ for␣continuous␣improvement.␣␣Specific␣steps␣for␣implementation␣are␣detailed␣below.␣ Step 1: Establishing Program Objectives Objectives␣and␣targets␣must␣be␣reasonably␣established␣by␣the␣municipality␣to␣meet␣ the␣requirements␣of␣the␣specific␣program␣to␣which␣they␣will␣apply.␣␣The␣desired␣ outcomes␣and␣the␣associated␣benefits␣to␣the␣program␣should␣be␣defined.␣␣The␣ targets␣must␣be␣measurable␣and␣achievable,␣but␣challenging,␣and␣lead␣to␣increased␣ benefits.␣␣An␣example␣of␣setting␣program␣objectives␣and␣targets␣would␣be␣the␣setting␣ Fundamental␣Best␣ Practice 38 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ of␣a␣diversion␣target,␣establishing␣steps␣to␣meet␣the␣target,␣and␣then␣monitoring␣the␣ diversion␣rate␣to␣evaluate␣if␣the␣target␣is␣being␣met.␣␣Ongoing␣assessments␣of␣the␣ targets␣and␣objectives␣must␣be␣made␣to␣ensure␣that␣the␣recycling␣program␣goals␣are␣ being␣met.␣ Step 2: Baseline Measurements and Waste Audits In␣evaluating␣program␣performance,␣it␣is␣often␣desirable␣to␣first␣establish␣a␣baseline.␣␣ This␣baseline␣will␣be␣specific␣to␣the␣program␣under␣consideration␣and␣can␣be␣used␣to␣ compare␣the␣future␣performance␣of␣the␣program.␣␣Data␣collected␣as␣part␣of␣the␣ baseline␣must␣be␣appropriately␣suited␣to␣accomplish␣the␣objectives.␣␣Understanding␣ the␣specific␣waste␣stream␣that␣the␣program␣is␣targeting␣is␣a␣critical␣first␣step.␣This␣is␣ generally␣accomplished␣through␣the␣completion␣of␣waste␣audits.␣␣Waste␣audits␣ determine␣the␣composition␣of␣waste␣being␣generated,␣can␣measure␣the␣ effectiveness␣of␣existing␣programs␣and␣can␣identify␣opportunities␣for␣improvements␣ in␣the␣waste␣management␣program.␣Please␣refer␣to␣the␣Step␣by␣Step:␣Waste␣Audits␣ link␣in␣the␣source␣documentation␣reference␣section␣for␣this␣fundamental␣leading␣ practice.␣ Step 3: Defining Data Requirements Best␣practices␣associated␣with␣program␣evaluation␣are␣aimed␣at␣tracking␣program␣ effectiveness␣(how␣successful␣has␣the␣program␣been␣in␣achieving␣its␣target␣goals␣and␣ objectives)␣as␣well␣as␣efficiency␣(the␣extent␣to␣which␣the␣program␣accomplished␣its␣ objectives␣with␣minimal␣use␣of␣resources).␣ In␣defining␣data␣requirements,␣the␣following␣questions␣should␣be␣answered:␣␣␣ Will␣the␣measure␣track␣program␣outcomes␣as␣opposed␣to␣just␣outputs␣and␣inputs?␣␣ Is␣the␣measure␣for␣absolute␣impacts␣or␣relative␣impacts?␣ Can␣information␣pertaining␣to␣the␣measure␣be␣gathered␣systematically,␣ consistently,␣and␣objectively?␣ Is␣there␣sufficient␣time␣and␣resources␣to␣gather,␣organize␣and␣interpret␣that␣ information␣in␣order␣to␣tell␣a␣meaningful␣story␣to␣the␣evaluation␣audience?␣␣ Will␣the␣intended␣audiences␣perceive␣the␣measure␣as␣credible?␣ Will␣the␣knowledge␣gained␣through␣use␣of␣the␣measure␣be␣useful␣(e.g.,␣for␣ program␣improvement,␣adjustment␣in␣funding)?␣ Types␣of␣data␣collected␣can␣consist␣of␣set-out␣rate,␣capture␣rate,␣participation␣rate,␣ residue␣rate,␣material␣tonnages,␣cost␣allocation,␣recyclable␣market␣statistics,␣MRF␣ residue␣audits,␣MRF␣productivity␣statistics,␣staff␣requirements,␣facility␣requirements,␣ supplies␣(i.e.,␣blue␣boxes),␣and␣equipment.␣Selected␣definitions␣are␣provided␣in␣the␣ last␣section␣of␣this␣Best␣Practice␣narrative.␣ Step 4: Data Collection and Management Next␣determine␣how␣the␣data␣will␣be␣gathered␣and␣stored.␣␣Different␣data␣collection␣ methods␣include␣mechanical␣(scales),␣surveys,␣focus␣groups,␣visually,␣etc.␣␣If␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣39 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ appropriate␣develop␣a␣database␣to␣store␣the␣data␣in␣a␣secure␣location.␣␣Throughout␣ the␣monitoring␣phase␣evaluate␣the␣data␣being␣collected␣to␣ensure␣that␣they␣are␣ relevant␣to␣measuring␣the␣desired␣outcome,␣and␣accurate.␣␣Monitor␣the␣steps␣as␣part␣ of␣the␣target␣and␣if␣required,␣adjust␣the␣steps␣and␣target␣as␣data␣is␣evaluated.␣ Step 5: Assessment and Reporting Compile␣the␣data␣and␣analyze␣it␣by␣comparing␣to␣the␣baseline␣information.␣␣Assess␣ the␣monitoring␣and␣evaluation␣program␣against␣the␣desired␣and␣measurable␣outcome.␣␣ Report␣on␣the␣outcome␣of␣the␣objectives␣and␣targets.␣␣Identify␣and␣analyze␣the␣ factors␣that␣influence␣your␣program's␣ability␣to␣meet␣established␣goals.␣␣Overall,␣use␣ the␣findings␣to␣identify␣barriers␣to␣recycling,␣assess␣program␣performance␣relative␣to␣ the␣objectives,␣assess␣MRF␣performance,␣and␣improve␣the␣effectiveness␣of␣the␣ recycling␣program.␣␣Once␣a␣goal␣is␣met,␣continuously␣build␣and␣improve␣on␣future␣ goals␣for␣the␣program.␣␣␣ Step 6: Reviewing Goals and Objectives Evaluation␣for␣continuous␣improvement␣is␣an␣ongoing␣activity.␣␣Program␣performance␣ must␣be␣monitored␣at␣appropriate␣intervals,␣often␣determined␣by␣the␣needs␣of␣ individual␣program␣components.␣␣The␣effectiveness␣of␣prior␣evaluation␣methods␣ should␣also␣be␣evaluated,␣so␣that␣this␣program␣component,␣too,␣can␣be␣improved␣ upon.␣ ␣ Select Definitions Capture Rate␣-␣The␣capture␣rate␣is␣the␣amount␣of␣recyclables␣set␣out␣for␣recycling␣ divided␣by␣the␣total␣amount␣of␣recyclables␣set␣out␣for␣recycling␣plus␣recyclables␣left␣in␣ the␣garbage.␣␣Capture␣rates␣can␣also␣be␣compared␣for␣each␣material␣type.␣␣ Participation Rate␣-␣The␣participation␣rate␣is␣typically␣defined␣as␣the␣percentage␣of␣ households␣on␣a␣curbside␣collection␣route␣who␣set␣out␣recyclables␣at␣least␣once␣in␣a␣ consecutive␣four␣week␣period.␣␣It␣is␣different␣from␣Set-Out␣Rate␣(see␣below),␣as␣it␣ measures␣the␣percentage␣of␣residents␣participating␣in␣the␣program␣in␣general,␣not␣ necessarily␣on␣every␣given␣collection␣day␣(some␣households␣may␣not␣generate␣ enough␣recyclables␣to␣set-out␣the␣Blue␣Box␣on␣every␣collection␣day).␣ Residue Rate␣-␣The␣percent␣of␣material␣in␣a␣recycling␣stream␣that␣is␣rejected␣during␣ processing.␣ Set-Out Rate␣-␣Percentage␣of␣households␣on␣a␣curbside␣collection␣route␣setting␣out␣ recyclables␣on␣the␣day␣of␣collection.␣␣As␣a␣percent␣the␣set-out␣rate␣is␣the␣#␣of␣ households␣setting␣out␣recycling␣on␣collection␣day␣divided␣by␣the␣total␣number␣of␣ households␣available␣to␣set␣out␣material.␣␣ Waste Audit␣-␣A␣formal,␣structured␣process␣used␣to␣quantify␣the␣amount␣and␣type␣of␣ waste␣including␣recyclables␣being␣generated.␣ ␣ 40 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Source and Links Stewardship␣Ontario's␣Plan␣Your␣Own␣Waste␣Audit␣webpage:␣ http://www.stewardshipontario.ca/eefund/projects/audits/waste_audit_own.htm␣ E&E␣Project␣#105␣-␣Protocol␣for␣MRF␣Residual␣Sampling␣April,␣2006:␣ http://www.stewardshipontario.ca/pdf/eefund/reports/105/105_tech_memo_2.pdf␣ E&E␣Project␣#164␣-␣Markets␣Help␣Desk␣(see␣Appendix␣C:␣Protocols␣and␣Procedures␣ for␣Conducting␣Audits␣at␣the␣PIWMF)␣ http://www.stewardshipontario.ca/pdf/eefund/reports/164/164_final_report.pdf␣ California␣Division␣of␣Recycling␣Project␣Evaluation␣Tips:␣ http://www.consrv.ca.gov/DOR/grants/grant_seekers/ProEval.htm␣ Evaluation␣of␣Recycling␣Programs,␣East␣Central␣Iowa␣Council␣of␣Governments:␣ http://www.iowadnr.com/waste/pubs/files/ecicogfinal.pdf␣ EPA␣Measuring␣Recycling␣A␣Guide␣for␣State␣and␣Local␣Governments:␣ http://www.epa.gov/recyclable.measure/download.htm␣␣ Step␣by␣Step:␣Waste␣Audits␣ http://www.wme.com.au/magazine/downloads/WasteAudit_dec2002.pdf␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣41 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Optimization of Operations in Collections and Processing ␣ Overview Optimization␣of␣operations␣is␣a␣process␣of␣critically␣assessing␣collection␣and␣ processing␣functions␣and␣making␣changes␣that␣have␣a␣net␣positive␣effect␣on␣recovery␣ rates␣and/or␣cost.␣A␣combination␣of␣data-driven,␣expertise-driven,␣and␣heuristic␣ approaches␣can␣be␣used␣to␣optimize␣operations.␣Where␣collection␣and/or␣processing␣ are␣outsourced,␣close␣collaboration␣with␣the␣contractor,␣sufficient␣flexibility␣in␣the␣use␣ of␣contractor␣labour␣and␣assets,␣and␣thorough␣understanding␣of␣cost␣drivers␣ contribute␣to␣optimization␣of␣the␣system.␣␣ ␣ Key Benefits and Outcomes Collection␣efficiency␣means␣getting␣more␣for␣less--picking␣up␣more␣recyclables␣ using␣fewer␣trucks,␣fewer␣staff␣and/or␣less␣time.␣Optimized␣curbside␣collection␣ operations␣maximize␣the␣quantity␣of␣target␣materials␣set␣out␣at␣each␣stop␣on␣ collection␣day␣and␣minimize␣the␣amount␣of␣time␣required␣to␣collect␣that␣material,␣ thereby␣minimizing␣the␣unit␣costs␣involved.␣␣ Optimized␣processing␣operations␣make␣full␣use␣of␣the␣available␣processing␣ capacity,␣minimize␣the␣amount␣of␣manual␣and␣mechanical␣sorting␣required␣to␣ produce␣recyclable␣products␣that␣meet␣target␣market␣specifications,␣and␣ maximize␣the␣quantities␣of␣these␣materials␣from␣the␣incoming␣feed,␣while␣ minimizing␣the␣amount␣of␣out␣throws,␣residue␣and␣prohibitives␣associated␣with␣ the␣captured␣material.␣␣ Description and Implementation of Best Practice Optimization␣entails␣evaluation␣and␣implementation␣steps␣aimed␣at␣improving␣the␣ performance␣and␣efficiency␣of␣those␣operations␣being␣evaluated.␣␣There␣are␣basic␣ principles␣associated␣with␣optimization␣that␣apply␣to␣both␣collection␣and␣processing.␣␣ Key␣principles␣are␣as␣follows:␣ Have␣an␣integrated␣approach␣to␣design␣and␣management␣of␣operations␣so␣as␣to␣ take␣advantage␣of␣opportunities␣to␣share␣facilities␣and␣other␣resources,␣such␣as␣ those␣associated␣with␣P&E␣program␣design␣and␣implementation,␣and␣reduce␣the␣ costs␣of␣the␣system␣as␣a␣whole␣ Pursue␣the␣"low␣hanging␣fruit"␣first:␣␣options␣that␣provide␣the␣greatest␣return␣on␣ investment␣with␣respect␣to␣meeting␣operational␣performance␣and␣efficiency␣ targets␣set␣by␣the␣jurisdiction␣(see␣Best␣Practice␣on␣Monitoring␣and␣Evaluation)␣ Use␣existing␣infrastructure␣as␣appropriate␣prior␣to␣establishing␣additional␣ infrastructure␣that␣may␣duplicate␣or␣compete␣with␣that␣already␣in␣existence␣ Provide␣for␣a␣reasonable␣degree␣of␣redundancy␣to␣minimize␣down␣time,␣while␣ avoiding␣unnecessary␣duplication␣of␣infrastructure.␣␣An␣example␣of␣this␣is␣to␣have␣ Fundamental␣Best␣ Practice 42 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ spare␣collection␣vehicles␣or␣arrange␣for␣a␣neighbouring␣processing␣facility␣to␣ accept␣material␣in␣the␣event␣of␣processing␣facility␣down␣time␣ Match␣the␣scale␣and␣nature␣of␣operational␣infrastructure␣to␣the␣task␣at␣hand␣and␣ use␣appropriate␣technology␣-␣the␣right␣tool␣for␣the␣job␣ Balance␣the␣use␣of␣mechanization␣with␣use␣of␣labour␣ Avoid␣double␣handling␣of␣materials␣(e.g.,␣moving␣materials␣from␣place␣to␣place␣ within␣a␣MRF␣when␣conveyors␣could␣do␣the␣job␣more␣cost-effectively)␣␣ Provide␣incentives␣to␣workers␣and␣contractors␣for␣spawning␣innovation␣and␣ continuous␣improvement.␣One␣means␣of␣doing␣this␣is␣to␣offer␣spot␣bonuses␣for␣ ideas␣that␣generate␣significant␣cost␣savings␣ Use␣ergonomic,␣worker␣friendly␣equipment␣and␣systems,␣such␣as␣sorting␣ conveyors␣of␣proper␣height␣and␣width,␣comfortable␣safety␣equipment,␣and␣good␣ lighting␣and␣air␣conditioning␣ Maintain␣a␣flexible␣design␣and␣operational␣approach␣to␣respond␣to␣changing␣needs␣ and␣circumstances␣ Make␣an␣appropriate␣level␣of␣capital␣investment␣to␣maximize␣benefits␣over␣the␣ long␣term␣at␣a␣reasonable␣payback␣level␣ Utilize␣a␣preventative␣maintenance␣program␣by␣servicing␣equipment␣prior␣to␣ breakdowns␣instead␣of␣fixing␣it␣upon␣breakage,␣thus␣reducing␣downtime␣␣ Address␣operational␣issues␣when␣they␣arise␣by␣understanding␣the␣underlying␣ causes,␣developing␣potential␣solutions,␣and␣minimizing␣adverse␣impact.␣␣An␣ example␣is␣to␣introduce␣compaction-enabled␣collection␣trucks␣when␣low␣material␣ density␣has␣been␣identified␣as␣an␣issue␣ Provide␣appropriate␣levels␣of␣management␣and␣supervisory␣personnel␣who␣are␣ trained␣on␣optimization␣techniques␣and␣use␣of␣Best␣Practices␣ Plan␣and␣provide␣for␣emergencies,␣contingencies,␣and␣growth␣ In␣working␣to␣optimize␣operations,␣it␣is␣important␣to␣recognize␣that␣other␣objectives␣ beyond␣optimization␣merit␣focus␣and␣attention,␣such␣as␣providing␣for␣worker␣safety␣ and␣acceptable␣working␣conditions,␣and␣protecting␣public␣health␣and␣welfare.␣␣ Consequently,␣optimization␣must␣be␣performed␣in␣a␣manner␣consistent␣with␣meeting␣ other␣such␣important␣community␣objectives.␣ Additional␣optimization␣best␣practices␣and␣considerations␣specific␣to␣curbside␣ collection␣and␣processing␣are␣provided␣in␣separate␣sections␣on␣these␣topics.␣␣Best␣ practices␣for␣depot␣and␣multi-family␣recycling␣programs␣are␣also␣discussed␣in␣ separate␣sections␣so␣titled.␣ ␣ Sources and Links E&E␣Fund␣Project␣Number␣207.␣␣York␣Collection␣and␣Processing␣Optimization␣Study,␣ 2006␣ http://www.stewardshipontario.ca/eefund/projects/benchmark.htm#207␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣43 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Efficient␣Recycling␣Collection␣Routing␣in␣Pictou␣County,␣2001␣ http://www.cogs.ns.ca/planning/projects/plt20014/images/research.pdf␣ US␣Environmental␣Protection␣Agency.␣Getting␣More␣for␣Less:␣Improving␣Collection␣ Efficiency,␣1999␣ www.epa.gov/garbage/coll-eff/r99038.pdf␣ Single␣Stream␣Best␣Practices␣Manual␣and␣Implementation␣Guide,␣Susan␣Kinsella,␣ Conservatree,␣2007␣ http://conservatree.com/learn/SolidWaste/bestpractices.shtml␣ 44 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training of Key Program Staff in Core Competencies ␣ Overview Municipalities␣need␣to␣ensure␣that␣management␣program␣personnel␣are␣adequately␣ trained␣on␣position-related␣competencies␣and␣responsibilities.␣␣Training␣provides␣the␣ skills␣needed␣to␣develop,␣manage,␣monitor,␣document␣and␣promote␣the␣numerous␣ and␣complex␣components␣of␣a␣successful␣recycling␣program.␣Regardless␣of␣the␣size␣ or␣type␣of␣municipal␣program,␣training␣acts␣as␣an␣enabler␣of␣performance,␣facilitating␣ the␣achievement␣of␣objectives␣in␣a␣cost-effective␣manner.␣␣␣␣Equally␣important␣to␣ training␣is␣ensuring␣that␣structure,␣authority␣and␣responsibility␣are␣well␣established␣ and␣understood.␣ ␣ Key Benefits and Outcomes Proper␣staffing␣and␣training␣leads␣to␣improved␣performance␣in␣all␣key␣program␣ components,␣including␣both␣effectiveness␣and␣efficiency␣in␣the␣following␣areas:␣ Resident␣participation␣and␣satisfaction␣ Optimized␣program␣funding␣ Staff␣time/costs␣ Supplier/contractor␣relations␣ Reduced␣need␣for␣management␣supervision␣␣ Reduced␣need␣for␣council␣time␣and␣attention␣ Job␣satisfaction,␣motivation␣and␣morale␣among␣employees␣␣ Process␣efficiencies␣␣ Capacity␣to␣adopt␣new␣technologies␣and␣methods␣␣ Knowledge␣of␣material␣markets␣and␣pricing,␣yielding␣higher␣revenues␣ Innovation␣in␣business␣strategies␣and␣products␣␣ Reduced␣employee␣turnover␣␣ Enhanced␣municipal␣image␣␣ Risk␣management␣␣ Increased␣ability␣to␣attract/promote␣staff␣␣ ␣ Description of Best Practice Municipalities␣that␣take␣on␣the␣responsibility␣of␣providing␣recycling␣services␣also␣ assume␣the␣duty␣to␣provide␣adequate␣amounts␣of␣time␣from␣knowledgeable␣ management␣and␣operations␣staff␣to␣deliver␣those␣services.␣It␣is␣assumed␣that␣all␣ Fundamental␣Best␣ Practice Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣45 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ municipalities␣and␣private␣contractors␣train␣operations␣staff␣to␣levels␣that␣ensure␣the␣ safety␣and␣efficiency␣of␣the␣program.␣␣␣ Additionally,␣municipalities␣need␣to␣recognize␣the␣importance␣of␣having␣appropriately␣ trained␣management␣staff␣to␣effectively␣perform␣the␣assigned␣responsibilities.␣ Providing␣adequate␣staff␣time␣may␣be␣a␣challenge␣to␣smaller␣municipalities,␣however,␣ all␣effective␣and␣efficient␣recycling␣programs␣depend␣on␣the␣availability␣of␣enough␣ time␣from␣knowledgeable␣people.␣Therefore,␣all␣municipalities␣are␣encouraged␣to␣ strive␣for␣the␣appropriate␣staffing␣and␣management␣training␣levels.␣␣ Knowledgeable␣staff␣routinely␣achieve␣higher␣levels␣of␣success␣within␣their␣local␣ recycling␣program,␣as␣measured␣by␣greater␣resident␣participation␣and␣satisfaction,␣ along␣with␣increased␣diversion␣and␣optimized␣program␣funding.␣␣Business␣research␣ shows␣that␣productivity␣increases␣while␣training␣takes␣place␣(see␣end␣of␣this␣section␣ for␣references).␣␣Staff␣who␣receive␣formal␣training␣can␣be␣significantly␣more␣ productive␣than␣untrained␣colleagues␣who␣are␣working␣in␣the␣same␣role.␣␣As␣a␣result,␣ most␣businesses␣provide␣on-the-job␣training,␣which␣generally␣yields␣a␣positive␣return␣ on␣investment.␣ While␣rationale␣and␣objectives␣for␣training␣vary␣across␣organizations,␣municipalities␣ seeking␣to␣improve␣program␣performance␣should␣consider␣focusing␣on␣the␣following␣ goals:␣ Improved Quality and Productivity Training␣that␣meets␣both␣staff␣and␣employer␣needs␣can␣increase␣the␣quality␣and␣ flexibility␣of␣municipal␣recycling␣services␣by␣encouraging:␣ accuracy␣and␣efficiency␣ strong␣work␣safety␣practices␣ better␣customer␣service␣ Enhanced Transferability The␣benefits␣of␣training␣in␣one␣area␣can␣flow␣through␣to␣all␣levels␣of␣an␣organization.␣ Over␣time,␣training␣will␣reduce␣costs␣by␣decreasing:␣ wasted␣time␣and␣materials␣ redundant␣work␣ workplace␣accidents␣ recruitment␣costs␣through␣the␣internal␣promotion␣of␣skilled␣staff␣ absenteeism␣ Increased Competitiveness Municipalities␣must␣continually␣change␣their␣work␣practices␣and␣infrastructure␣to␣ improve␣diversion␣and␣contain␣recycling␣costs.␣Training␣staff␣to␣manage␣the␣ implementation␣of␣new␣technology,␣work␣practices␣and␣business␣strategies␣can␣also␣ act␣as␣a␣benchmark␣for␣future␣recruitment␣and␣quality␣assurance␣practices.␣ 46 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ In␣addition␣to␣impacting␣municipal␣costs,␣training␣can␣improve:␣ staff␣morale␣and␣satisfaction␣ inter-staff/department␣communication␣and␣leadership␣ time␣management␣ customer␣satisfaction␣ Effective Recruiting Training␣aids␣the␣recruiting␣process.␣If␣a␣municipality␣is␣committed␣to␣training,␣it␣may␣ be␣more␣willing␣to␣hire␣a␣desirable␣candidate␣who␣lacks␣a␣specific␣skill.␣Training␣also␣ makes␣a␣municipality␣more␣attractive␣in␣the␣eyes␣of␣potential␣employees␣because␣it␣ shows␣them␣that␣they␣have␣room␣to␣grow␣and␣accept␣new␣challenges.␣Additionally,␣ training␣existing␣employees␣often␣reduces␣the␣need␣to␣hire␣new␣staff.␣␣ Training␣rewards␣long-time␣employees.␣Municipalities␣are␣more␣willing␣to␣promote␣ existing␣employees␣who␣have␣learned␣new␣skills␣and␣are␣ready␣to␣take␣on␣new␣ challenges.␣␣ Training␣reduces␣the␣need␣for␣supervision.␣Not␣only␣does␣skill-based␣training␣teach␣ employees␣how␣to␣do␣their␣jobs␣better,␣but␣it␣also␣helps␣them␣work␣more␣ independently␣and␣develop␣a␣can-do␣attitude.␣␣ Perhaps␣the␣most␣important␣benefit␣of␣a␣healthy␣training␣culture␣is␣that␣the␣skills␣of␣ your␣staff␣are␣formally␣recognized␣and␣their␣contribution␣to␣the␣municipality␣and␣the␣ recycling␣program␣is␣openly␣valued.␣ Staff Retention Training␣increases␣staff␣retention,␣resulting␣in␣significant␣cost␣savings.␣The␣loss␣of␣ one␣competent␣person␣can␣equal␣the␣equivalent␣of␣one␣year's␣pay␣and␣benefits.␣In␣ some␣companies,␣training␣programs␣have␣reduced␣staff␣turnover␣by␣70␣per␣cent␣and␣ led␣to␣substantial␣returns␣on␣investment.␣ ␣ Implementation Ontario␣recycling␣program␣coordinators␣and␣senior␣staff␣need␣the␣skills␣and␣expertise␣ to␣effectively␣employ␣all␣of␣the␣fundamental␣best␣practices␣described␣in␣this␣report.␣ Such␣skills␣include:␣ Recycling␣program␣planning,␣development,␣evaluation,␣and␣continuous␣ improvement␣ Recycling␣services␣procurement␣and␣contract␣administration␣ Use␣of␣policy␣mechanisms␣to␣promote␣waste␣diversion␣and␣recycling,␣and␣ promotion␣and␣education␣ Operations␣planning␣and␣management␣(where␣the␣municipality␣provides␣that␣ function)␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣47 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ It␣is␣important␣to␣ensure␣this␣training␣is␣ongoing␣-␣i.e.,␣refresher␣training␣to␣ensure␣ staff␣are␣kept␣current␣and␣cross-training␣of␣departmental␣staff␣that␣rotate␣positions.␣␣ The␣competency␣of␣staff␣should␣be␣monitored␣via␣annual␣performance␣reviews.␣␣␣ Numerous␣organizations␣offer␣opportunities␣to␣acquire␣training,␣information␣and␣ networking.␣ The␣Association␣of␣Municipal␣Recycling␣Coordinators␣(AMRC)␣offers␣several␣ recycling␣conferences␣and␣workshops␣each␣year:␣␣ Waste␣Diversion␣Ontario␣(WDO)␣offers␣many␣guides␣and␣informational␣packages␣to␣ assist␣with␣municipal␣Datacall␣completion,␣funding␣and␣CAN/OCNA␣in␣kind␣ advertising.␣␣ Association␣of␣Municipalities␣of␣Ontario␣(AMO)␣is␣a␣non-profit␣organization␣ representing␣the␣municipal␣order␣of␣government␣and␣provides␣a␣variety␣of␣ services␣and␣products␣to␣members␣and␣non-members.␣ Stewardship␣Ontario,␣WDO,␣and␣AMO␣regularly␣host␣"Ontario␣Recycler␣ Workshops"␣(ORWs)␣for␣Ontario␣municipal␣waste␣management␣staff␣and␣private␣ sector␣service␣providers,␣as␣well␣as␣for␣municipal␣councillors␣and␣interested␣ stewards␣of␣Blue␣Box␣recyclables.␣These␣workshops␣and␣web␣casts␣provide␣ information␣about␣how␣to␣optimize␣WDO␣funding␣to␣support␣municipal␣ residential␣Blue␣Box␣recycling␣programs.␣␣Project␣studies␣and␣reports␣ commissioned␣under␣the␣Effectiveness␣and␣Efficiency␣Fund␣are␣available,␣along␣ with␣tendering␣tools␣and␣information␣from␣the␣Recyclers'␣Knowledge␣Network.␣ The␣Solid␣Waste␣Association␣of␣North␣America␣(SWANA)␣has␣been␣a␣leading␣ source␣of␣information␣and␣training␣programs␣for␣solid␣waste␣professionals␣for␣ over␣40␣years.␣SWANA␣offers␣training␣and␣certification␣as␣a␣Recycling␣Systems␣ Professional.␣ Although␣all␣of␣the␣above␣organizations␣offer␣some␣training␣and␣information␣services,␣ there␣is␣no␣coordinated␣recycling␣management␣training␣system␣currently␣available␣in␣ Ontario.␣␣␣ Broader␣and␣more␣comprehensive␣training␣resources␣and␣tools␣may␣be␣implemented␣ in␣the␣near␣future␣to␣equip␣municipal␣recycling␣staff␣with␣adequate␣skills␣to␣effectively␣ manage␣and␣operate␣Blue␣Box␣programs.␣␣ For␣example,␣in␣the␣United␣Kingdom,␣WRAP␣(the␣Waste␣&␣Resources␣Action␣ Programme)␣has␣announced␣phase␣four␣of␣its␣free␣training␣courses␣for␣recycling␣ managers.␣The␣training␣program,␣developed␣to␣support␣recycling␣managers␣in␣ improving␣existing␣recycling␣schemes␣and␣introducing␣new␣collection␣initiatives,␣has␣ proved␣very␣popular.␣In␣the␣first␣year␣of␣operation,␣25␣courses␣have␣been␣run␣and␣400␣ delegates␣from␣across␣the␣UK␣have␣received␣training.␣ The␣three-day␣residential␣courses␣are␣aimed␣at␣people␣from␣local␣authorities,␣the␣ community␣and␣private␣sectors␣who␣manage␣or␣develop␣and␣promote␣collections␣of␣ recyclable␣or␣compostable␣materials.␣The␣content␣focuses␣on␣equipping␣delegates␣ with␣the␣knowledge,␣skills␣and␣tools␣to␣develop␣cost-effective␣systems␣with␣high␣ 48 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ participation␣and␣recovery␣rates␣for␣the␣collection␣and␣sorting␣of␣materials␣that␣meet␣ end␣market␣requirements.␣␣ Based␣on␣this␣and␣other␣examples,␣the␣Team␣estimated␣that␣annual␣costs␣for␣ recycling␣program␣management␣training␣would␣amount␣to␣approximately␣$412,000.␣␣ This␣assumes␣that␣two␣staff␣members␣from␣the␣largest␣40␣programs␣and␣one␣staff␣ member␣from␣the␣remaining␣150␣programs␣need␣to␣be␣trained.␣␣Training-related␣ expenses␣range␣from␣$1,600␣to␣$2,150␣per␣delegate.␣␣␣ ␣ Source and Links There␣are␣numerous␣sources␣of␣online␣information␣about␣training␣and␣development.␣ Below␣are␣some␣identified␣source␣documentation/links␣for␣additional␣information:␣ Association␣of␣Municipalities␣of␣Ontario␣␣http://www.amo.on.ca␣␣ Association␣of␣Municipal␣Recycling␣Coordinators␣http://www.amrc.ca␣ Waste␣Diversion␣Ontario␣␣␣http://www.wdo.ca␣ Stewardship␣Ontario␣␣http://www.stewardshipontario.ca␣ Recyclers'␣Knowledge␣Network␣http://www.vubiz.com/stewardship/Welcome.asp␣ Ontario␣Recycler␣Workshops␣ http://www.stewardshipontario.ca/eefund/orw/orw_main.htm␣ Solid␣Waste␣Association␣of␣North␣America␣␣http://www.swana.org␣␣ Research␣on␣training␣in␣the␣workplace:␣Smith␣A.,␣2001,␣Return␣on␣Investment␣in␣ Training:␣Research␣Readings␣␣http://www.ncver.edu.au/research/proj/nr1002.pdf␣␣␣␣ 2001,␣Australian␣National␣Training␣Authority.␣ WRAP␣launches␣phase␣4␣of␣its␣recycling␣manager␣training␣programs␣␣ http://www.wrap.org.uk/wrap_corporate/news/wrap_launches_6.html␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣49 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Following Generally Accepted Principles for Effective Procurement and Contract Management ␣ Overview A␣vast␣majority␣of␣Ontario␣Blue␣Box␣municipal␣programs␣involve␣the␣use␣of␣ contractors␣for␣collection␣and/or␣processing␣of␣recyclables.␣␣Since␣contractor␣ selection␣and␣performance␣in␣these␣municipalities␣has␣a␣substantial␣impact␣on␣ program␣design,␣service␣delivery,␣cost,␣and␣sustainability,␣effective␣practices␣in␣ procurement␣and␣contract␣management␣need␣to␣be␣employed.␣␣␣ ␣ Key Benefits and Outcomes Well␣designed␣and␣executed␣procurement␣and␣contract␣management␣processes␣can␣ yield␣a␣number␣of␣effectiveness␣benefits.␣␣Specifically,␣it␣ Ensures␣high␣quality␣service␣to␣specified␣requirements␣ Offers␣flexibility␣to␣address␣changing␣needs␣ Provides␣incentives␣to␣maximize␣participation,␣tonnage␣and␣material␣revenues␣ Provides␣a␣proper␣system␣(or␣system␣component)␣design␣that␣increases␣diversion␣ at␣a␣lower␣cost␣␣ Opens␣the␣door␣to␣innovation␣ Efficiencies␣that␣can␣be␣gained␣include:␣ Cost␣savings␣due␣to␣increased␣competition␣ Cost␣savings␣due␣to␣economies␣of␣scale␣ Cost␣savings␣due␣to␣properly␣structured␣contract␣terms␣ ␣ Description and Implementation of Best Practice The␣majority␣of␣Ontario␣Blue␣Box␣programs␣involve␣some␣element␣of␣contracting␣of␣ services.␣␣It␣is,␣therefore,␣essential␣to␣employ␣effective␣procurement␣and␣contract␣ management␣processes␣within␣these␣programs␣to␣yield␣positive␣province-wide␣ diversion␣and␣fiscal␣results.␣␣ The␣goals␣of␣good␣procurement␣and␣contract␣management␣are␣to:␣ Secure␣the␣desired␣level␣of␣services␣from␣competent␣contractors␣at␣the␣lowest␣ possible␣cost,␣and␣␣ Create␣an␣effective␣working␣partnership␣between␣contracting␣parties␣that␣ continues␣through␣the␣duration␣of␣the␣contract.␣␣ Accepted␣leading␣practices␣for␣effective␣procurement␣and␣contract␣management␣to␣ extract␣the␣best␣value␣for␣municipal␣Blue␣Box␣contract␣needs␣include:␣ Fundamental␣Best␣ Practice 50 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Planning␣procurements␣well␣in␣advance␣of␣service␣requirements.␣␣Useful␣life␣of␣ existing␣equipment,␣lead␣times␣for␣replacing␣this␣equipment,␣and␣lead␣times␣for␣ the␣execution␣of␣the␣procurement␣process␣itself␣all␣require␣careful␣consideration.␣␣ Failure␣to␣plan␣properly␣may␣mean␣costly␣maintenance␣and␣breakdowns␣and␣sub- optimal␣contracting.␣ Investigating␣and␣understanding␣suppliers'␣markets␣to␣understand␣the␣players,␣ dynamics,␣cost␣drivers,␣and␣innovators␣in␣order␣to␣maximize␣value␣when␣setting␣ procurement␣strategy.␣␣This␣results␣in␣municipal␣staff␣becoming␣informed␣buyers.␣ Involving␣suppliers␣(in␣pre-procurement␣consultations)␣to␣help␣refine␣requirements,␣ where␣own␣experience␣is␣limited,␣and␣to␣leverage␣innovation␣and␣capabilities␣of␣ experienced␣suppliers.␣␣This␣results␣in␣municipal␣staff␣becoming␣smart␣buyers.␣ Developing␣a␣clear␣definition␣of␣services␣and␣performance␣requirements␣ Using␣the␣appropriate␣procurement␣instrument,␣such␣as␣a␣Tender␣or␣an␣RFP␣␣ Using␣a␣competitive␣procurement␣process␣and␣working␣to␣encourage␣multiple␣ proponents/bidders␣ Using␣a␣two-envelope␣bid␣process␣(when␣a␣Request␣for␣Proposal␣process␣is␣ appropriate)␣ Using␣a␣pre-defined␣(transparent␣&␣fair)␣bid␣evaluation␣process␣ Using␣knowledgeable␣evaluators.␣␣This␣may␣include␣a␣cross-functional␣team,␣ supplemented␣with␣independent␣experts,␣as␣required.␣ A␣partnership-oriented␣approach␣to␣monitoring␣and␣managing␣the␣contract␣and␣ contractor␣to␣achieve␣objectives␣and␣take␣mutual␣advantage␣of␣opportunities␣for␣ improvement␣ Implementation␣of␣an␣effective␣procurement␣and␣contract␣management␣involves␣a␣ series␣of␣sequential␣steps.␣␣These␣steps␣are␣presented␣below:␣ Step 1: Precisely define services to be contracted This␣involves␣developing␣answers␣to␣questions␣such␣as:␣ Who␣is␣the␣service␣recipient?␣␣Is␣it␣one␣or␣more␣municipalities?␣␣ What␣services␣are␣to␣be␣provided?␣␣What␣is␣the␣nature␣and␣type␣of␣service␣(e.g.,␣ collection,␣processing,␣transportation,␣marketing␣of␣materials,␣communication␣ and␣education,␣program␣administration␣and␣operation)?␣ What␣is␣the␣length␣of␣contract?␣For␣contracts␣involving␣the␣supply␣of␣equipment,␣ the␣best␣contracts␣match␣the␣lifecycle␣of␣the␣equipment␣being␣supplied.␣␣If␣the␣ contract␣is␣too␣short,␣the␣contractor␣must␣capitalize␣the␣equipment␣over␣the␣ period␣of␣the␣contract,␣resulting␣in␣less␣than␣optimal␣unit␣pricing␣and␣overall␣cost.␣␣ If␣the␣contract␣exceeds␣the␣equipment␣life␣by␣a␣year␣or␣more,␣the␣contractor␣will␣ incur␣new␣equipment␣or␣expensive␣maintenance␣costs␣that␣must␣be␣built␣in␣to␣ the␣price.␣␣Current␣lifecycle␣expectations␣for␣new␣collection␣trucks␣are␣about␣7␣ years;␣new␣materials␣recovery␣facility␣(MRF)␣equipment␣10␣-15␣years.␣␣␣␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣51 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Municipalities␣should␣also␣evaluate␣options␣prior␣to␣proposal/bid␣process␣through␣ informal␣dialogue␣with␣potential␣service␣providers␣and␣other␣stakeholders.␣␣ Municipalities␣should␣clearly␣and␣specifically:␣ Examine␣weaknesses␣in␣past␣agreements␣and␣any␣issues␣with␣service␣ Review␣agreements␣from␣other␣communities␣ Identify␣both␣short-␣and␣long-term␣needs␣ Identify␣where␣flexibility␣can␣be␣incorporated␣without␣leaving␣too␣much␣open␣to␣ interpretation␣ Program␣managers␣and␣procurement␣personnel␣should␣provide␣adequate␣data␣and␣ technical␣specifications␣for␣accurate␣pricing␣of␣services.␣␣A␣typical␣collection␣contract␣ may␣include:␣services␣to␣be␣provided,␣collection␣frequency,␣stream␣separation␣and␣ number␣of␣streams,␣volume␣tonnage␣and␣types␣of␣material␣(from␣recent␣audited␣mix),␣ future␣materials␣contemplated,␣number␣of␣households/stops␣per␣kilometre␣for␣ collection;␣areas␣to␣be␣collected/route␣maps.␣␣A␣processing␣contract␣may␣include:␣ tonnes␣per␣hour,␣product␣mix,␣quality␣measures␣(e.g.,␣bailed␣material␣composition␣ thresholds),␣uptime␣as␣a␣percentage␣of␣operating␣hours,␣and␣acceptable␣residue␣rate,␣ among␣other␣factors.␣␣ Staff␣should␣also␣prepare␣a␣cost␣estimate␣of␣services␣requested␣to␣inform␣the␣ procurement␣process␣-␣benchmark␣to␣other␣recent␣municipal␣procurement␣processes␣ for␣similar␣services,␣whenever␣possible.␣␣ Step 2: Determine contractor pool and your market position Good␣results␣are␣more␣likely␣to␣come␣from␣a␣minimum␣of␣3␣bidders.␣␣In␣rural␣areas,␣ bargaining␣power␣may␣be␣improved␣by␣bundling␣services␣or␣partnering␣with␣other␣ communities␣to␣increase␣attractiveness␣of␣potential␣business.␣␣On␣the␣other␣hand,␣if␣ the␣service␣area␣is␣too␣large,␣as␣may␣be␣the␣case␣in␣urban␣areas,␣this␣can␣also␣limit␣ contractors.␣In␣this␣event,␣it␣may␣be␣desirable␣to␣de-bundle␣services␣or␣break-up␣the␣ contract␣to␣allow␣more,␣smaller␣bidders␣the␣opportunity␣to␣bid␣on␣selection␣or␣entire␣ system.␣ The␣level␣of␣financial␣investment␣expected␣may␣determine␣the␣market␣of␣suppliers.␣␣A␣ high␣capital␣investment␣typically␣requires␣a␣longer␣contract␣and␣implies␣more␣risk.␣ Fewer␣contractors␣may␣be␣capable␣of␣bidding.␣ With␣respect␣to␣recycling␣collection␣and␣processing,␣the␣leading␣practice␣is␣to␣ structure␣the␣procurement␣process␣to␣allow␣for␣separate␣contracting␣for␣collection␣ and␣processing␣when␣feasible.␣␣This␣stimulates␣competition␣by␣encouraging␣ collection␣contractors,␣who␣may␣not␣be␣able␣to␣bid␣on␣a␣MRF,␣to␣provide␣good␣service␣ at␣competitive␣prices␣on␣the␣collection␣process.␣With␣this␣approach,␣it␣is␣most␣ desirable␣to␣handle␣the␣procurement␣process␣for␣processing␣in␣advance␣of␣collection,␣ or␣to␣specify␣a␣MRF␣location,␣so␣that␣collection␣service␣providers␣will␣know␣where␣the␣ MRF␣will␣be␣located␣and␣can␣structure␣their␣proposals/bids␣accordingly.␣␣Quality␣ control␣concerns␣when␣two␣contractors␣are␣involved␣can␣be␣managed␣contractually␣ with␣appropriate␣monitoring,␣penalties␣and␣incentives.␣ 52 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Municipalities␣need␣to␣develop␣contract␣payment␣terms␣that␣align␣with␣incentives␣and␣ desired␣performance␣levels.␣␣It␣should␣be␣clear␣and␣unambiguous␣how␣adherence␣to␣ contact␣terms␣and␣achievement␣of␣performance␣thresholds␣will␣be␣tied␣to␣payments␣ for␣services.␣␣ Additionally,␣it␣is␣desirable␣to␣obtain␣separate␣prices␣for␣collection␣and␣processing␣ even␣if␣under␣one␣contract,␣and␣to␣request␣pricing␣for␣the␣handling␣of␣any␣materials␣ that␣might␣be␣added␣at␣some␣point␣during␣the␣term␣of␣the␣contract.␣ Finally,␣a␣self-assessment␣process␣is␣needed␣to␣determine␣whether␣your␣municipal␣ organization␣is␣fair␣and␣equitable␣when␣dealing␣with␣contractors.␣␣Investing␣in␣and␣ protecting␣your␣reputation␣for␣open,␣transparent␣and␣fair␣procurement␣practices␣will␣ positively␣influence␣the␣pool␣of␣available␣bidders␣on␣future␣contracts.␣␣ Step 3: Prepare a detailed, unambiguous RFP or Tender Programs␣staff␣should␣select␣the␣appropriate␣procurement␣mechanism.␣A␣tender␣ works␣best␣when:␣ Services␣can␣be␣definitively␣specified␣ All␣bidders␣are␣qualified␣ Price␣is␣sole␣deciding␣factor␣ A␣Request␣for␣Proposals␣(RFP)␣-␣Works␣best␣when:␣ Local␣government␣is␣receptive␣to␣different␣approaches␣to␣delivering␣service.␣␣This␣ may␣often␣yield␣additional␣value␣opportunity␣ Price␣is␣not␣sole␣determining␣factor␣in␣contractor␣selection␣ ␣ Step 4: Employ a fair and transparent contractor selection process A␣healthy␣competitive␣market␣is␣critical␣to␣availability␣of␣service␣choice␣and␣better␣ value␣in␣procurement.␣␣Local␣service␣markets␣become␣diminished␣if␣fair␣and␣ transparent␣processes␣are␣not␣used.␣␣Service␣choice,␣therefore,␣becomes␣more␣ limited␣in␣the␣future.␣␣Municipalities␣can␣influence␣and␣encourage␣competition␣and␣ more␣robust␣supplier␣markets␣by␣employing␣the␣following␣activities:␣␣ Use␣supplier␣mailing␣lists␣and␣widespread␣advertising␣to␣solicit␣interest␣in␣your␣ service␣needs␣ Co-operate␣with␣nearby␣municipalities␣to␣create␣joint␣opportunities␣that␣could␣ increase␣the␣number␣of␣suppliers␣ Learn␣about␣capabilities/interests␣of␣potential␣contractors␣in␣advance␣by␣meeting␣ with␣them␣ Consider␣pre-qualifying␣bidders␣ Hold␣pre-proposal/bid␣meeting␣␣ Provide␣adequate␣opportunities␣for␣questions/answers␣during␣proposal/bid␣ development␣ Example: Components of a good RFP and Contract Clearly␣defined␣terms␣ Detailed␣description␣of␣service(s)␣ to␣be␣provided␣ Adequate␣background␣information␣ and␣data␣ Expectations␣regarding␣ qualifications␣and␣experience␣␣ Detailed␣performance␣ specifications␣that␣address␣the␣ following:␣ - Location␣of␣service␣ - Regulatory␣compliance␣ - Recyclables␣(initial␣&␣provisions␣ for␣future)␣ - Markets␣for␣processed␣materials␣ - Capacity/throughput␣ - Vehicle␣access,␣operating␣hours,␣ weighing␣ - Residue␣management␣and␣limits␣ - Start␣up␣schedule␣ - Handling␣of␣complaints␣ - Record␣keeping␣and␣reporting␣ - Equipment␣requirements␣ - Public␣education␣requirements␣ Payment␣terms␣ Incentives/penalties␣to␣support␣ increasing␣performance␣ Opportunities␣for␣amending␣scope␣ to␣address␣changing␣ circumstances␣ Avenues␣for␣resolving␣ disagreements␣-␣mandatory␣3rd␣ party␣mediation␣clause␣ Clear␣financial/cost␣proposal␣ instructions␣ Proposal␣submission␣instructions␣ Description␣of␣selection␣process␣ and␣evaluation␣criteria␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣53 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Determine␣detailed␣evaluation␣criteria␣and␣scoring␣system␣to␣be␣used␣ Clearly␣describe␣evaluation␣criteria␣in␣bid␣documents␣ Require␣and␣verify␣references␣ Potential␣contractor␣selection␣and␣evaluation␣criteria␣include:␣ Responsiveness␣to␣RFP␣or␣Tender␣ Qualifications␣&␣experience␣(organization,␣management),␣including␣ facility/operational␣capacity,␣financial␣stability,␣and␣references␣ Technical␣soundness␣of␣response␣ Cost␣ Innovation␣ Each␣criterion␣must␣be␣clearly␣defined␣and␣explained␣in␣the␣documentation.␣␣ Mandatory␣and␣preferred␣requirements␣should␣also␣be␣specified.␣ Evaluate␣proposals␣with␣a␣qualified␣team,␣which␣may␣include␣business␣unit␣&␣ technical␣personnel␣(or␣qualified␣and␣independent␣consultants,␣if␣necessary),␣ purchasing,␣and␣legal␣representatives.␣␣First,␣evaluate␣compliance␣with␣mandatory␣ requirements␣on␣a␣pass/fail␣basis.␣␣Then,␣evaluate␣compliant␣technical␣responses␣on␣a␣ point␣scale␣or␣on␣a␣pass/fail␣basis.␣␣Finally,␣open␣the␣price␣envelope␣to␣evaluate␣price␣ and␣value␣according␣to␣the␣pre-specified␣evaluation␣criteria.␣Document␣evaluations␣ and␣final␣rationale␣for␣selection.␣␣␣ Through␣a␣well-executed␣procurement␣process,␣the␣contract␣will␣be␣awarded␣to␣the␣ best␣overall␣scored␣proposal␣(according␣to␣the␣predetermined␣bid␣criteria␣and␣scoring␣ process).␣␣However,␣if␣actions␣or␣circumstances␣did␣not␣result␣in␣proper␣procurement␣ (such␣as␣improper␣sequence␣of␣response␣component␣evaluations,␣failure␣to␣come␣to␣ terms␣with␣the␣winning␣bidder,␣failed␣due␣diligence␣processes),␣the␣process␣may␣ need␣to␣be␣redone.␣ Communicate␣results␣to␣all␣bidders,␣including␣strengths␣and␣weaknesses␣of␣their␣ proposals.␣␣For␣the␣winners,␣this␣sets␣the␣stage␣for␣any␣final␣negotiations␣on␣services.␣␣ For␣the␣losers,␣it␣helps␣them␣to␣improve␣their␣bids␣for␣the␣next␣competition,␣which␣ benefits␣all␣parties.␣ Step 5: Negotiate a partnership-oriented contract The␣final␣contract␣negotiation␣process␣with␣the␣winner␣(and␣if␣not␣successful,␣the␣ runner-up)␣should␣go␣smoothly␣if␣the␣procurement␣was␣well-managed.␣␣Well-prepared␣ RFPs␣include␣a␣comprehensive␣draft␣contract␣and␣require␣the␣supplier␣to␣comment␣on␣ the␣draft␣contract␣in␣their␣proposal.␣The␣focus␣should␣now␣turn␣to␣setting␣the␣stage␣ for␣building␣a␣successful␣business␣relationship,␣positioning␣both␣parties␣for␣success.␣␣ Specifically,␣the␣municipality␣should:␣␣␣ Build␣upon␣RFP␣terms␣and␣conditions␣ Finalize␣the␣structure␣of␣incentives␣for␣improving␣performance␣ 54 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Allow␣flexibility␣for␣amending␣scope␣to␣address␣changing␣circumstances,␣including␣ technical␣or␣process␣innovation,␣means␣of␣addressing␣extraordinary␣ circumstances,␣such␣as␣changes␣in␣law,␣index-based␣monthly␣fuel␣adjustments,␣ index-based␣annual␣payment␣adjustment␣for␣inflation␣(e.g.,␣CPI␣or␣PPI␣with␣fuel␣ component␣removed),␣adjustments␣for␣growth,␣etc.␣ Provide␣avenues␣for␣resolving␣disagreements␣ Build␣in␣ongoing␣communication␣and␣feedback␣ Step 6: Maintain partnership approach in contract administration and monitoring through entire contract term Successful␣relationships␣require␣attention␣and␣effort␣in␣regular␣maintenance␣and␣ communication␣by␣trained/skilled␣contract␣management␣personnel.␣␣To␣maintain␣and␣ build␣on␣the␣partnership,␣municipal␣staff␣should:␣ Become␣knowledgeable␣about␣factors␣affecting␣recovered␣materials␣movement␣ and␣value␣␣␣ Monitor␣recycling␣market␣prices␣and␣trends␣ Monitor␣markets␣used␣and␣revenues␣received␣ Continuously␣monitor␣contractor␣compliance␣with␣performance␣specifications␣and␣ contract␣terms.␣Apply␣pre-agreed␣incentives␣and␣penalties␣for␣performance␣ Live␣up␣to␣your␣side␣of␣the␣relationship,␣including␣the␣flexibility␣arrangements,␣␣to␣ help␣your␣contractor␣be␣successful␣in␣providing␣your␣service␣ Communicate␣regularly␣on␣pre-agreed␣schedule␣and␣frequency␣ Address␣problems␣as␣soon␣as␣they␣arise␣␣ Have␣a␣back␣up␣plan␣if␣the␣relationship␣deteriorates␣or␣services␣are␣jeopardized␣ ␣ Common pitfalls to avoid By␣avoiding␣pitfalls,␣municipalities␣increase␣the␣likelihood␣of␣selecting␣a␣qualified␣ supplier␣at␣a␣low␣price␣and␣building␣a␣lasting␣relationship␣with␣them.␣␣The␣following␣ list␣includes␣some␣of␣the␣most␣common␣pitfalls␣in␣recycling␣related␣procurement:␣ Not␣using␣a␣competitive␣process␣␣ Over-␣or␣under-specification␣ Prescribing␣the␣"How␣of␣operations"␣versus␣focusing␣on␣the␣business,␣legal␣&␣ performance␣requirements␣␣ Micromanaging␣the␣contractors␣operations␣beyond␣ensuring␣business,␣legal␣and␣ performance␣requirements␣are␣being␣met␣ Not␣managing␣the␣contractor␣due␣to␣infrequent␣communication␣and␣performance␣ discussions␣ Not␣providing␣for␣operational␣flexibility␣or␣for␣innovation␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣55 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Poorly␣matching␣equipment␣life-cycle␣and␣maintenance␣provision␣to␣contract␣ length␣ Poor␣procurement␣planning,␣including␣insufficient␣lead␣time␣for␣procurements␣and␣ insufficient␣knowledge␣of␣the␣marketplace␣ Poorly␣defined␣service␣requirements␣and␣performance␣standards␣ Prohibitive␣bonds␣and␣letters␣of␣credit,␣which␣unnecessarily␣reduce␣competition␣ and␣add␣directly␣to␣cost␣ No␣service␣exit␣strategy␣or␣contract␣language␣ Lack␣of␣transparency␣and␣fair␣competition␣ Allowing␣a␣poor␣procurement␣to␣proceed␣ ␣ Sources and Links Recycling Contracting Tips and Tools␣training␣materials␣developed␣for␣State␣of␣ Pennsylvania,␣R.W.␣Beck,␣February␣2006␣ Best Practices Review - Contracting and Procurement in the Public Sector,␣ Minnesota␣Deputy␣State␣Auditor,␣November␣2005␣␣ Model␣collection␣contracts␣available␣under␣"Tools␣for␣Recycling␣Coordinators."␣ http://www.mass.gov/dep/recycle/reduce/assistan1.htm␣ Blue Box Residential Recycling Best Practices - A Private Sector Perspective,␣A␣Joint␣ Project␣of␣Stewardship␣Ontario␣and␣the␣Waste␣Management␣Association,␣Guilford␣ and␣Associates,␣February␣2007␣ Stewardship␣Ontario␣Model␣Tender␣Tool␣ 56 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Appropriately Planned, Designed, and Funded Promotion and Education Program ␣ Overview To␣be␣effective,␣a␣municipal␣Blue␣Box␣program␣needs␣to␣be␣supported␣by␣a␣ Promotion␣and␣Education␣(P&E)␣component␣that␣is␣appropriately␣designed␣and␣ funded,␣and␣incorporates␣specific␣audiences,␣defined␣messages␣&␣media,␣planned␣ frequency␣of␣communication,␣and␣monitoring␣of␣results.␣A␣well-designed␣and␣ implemented␣P&E␣program␣can␣have␣effects␣on␣virtually␣all␣other␣elements␣of␣the␣ Blue␣Box␣system,␣including␣planning,␣collection,␣processing,␣marketing,␣and␣policy␣ development.␣ ␣ Key Benefits and Outcomes The␣impacts␣of␣effective␣P&E␣propagate␣throughout␣the␣recycling␣program.␣␣Most␣ significant␣benefits␣include␣ Potentially␣higher␣revenues␣for␣marketed␣materials␣due␣to␣the␣lower␣degree␣of␣ contamination␣ Higher␣waste␣diversion␣and␣recyclables␣recovery␣rates␣overall␣ Establishment␣of␣new␣recycling␣behaviours␣and␣reinforcement␣of␣emerging␣or␣ existing␣positive␣patterns␣among␣residents␣ Increased␣community␣involvement␣in␣the␣program␣ Set␣out␣of␣only␣those␣materials␣that␣are␣accepted␣by␣the␣program␣ Proper␣set␣out␣of␣recyclables␣at␣the␣curb,␣leading␣to␣increased␣collection␣ efficiencies␣and␣decreased␣operator␣safety␣issues␣ Lower␣residue␣rates␣at␣processing␣facilities,␣resulting␣in␣higher␣recovery␣and␣lower␣ costs␣ ␣ Description and Implementation of Best Practice Planning␣and␣implementing␣targeted␣P&E␣programs␣that␣support␣recycling␣and␣waste␣ diversion␣are␣vital␣to␣municipal␣Blue␣Box␣programs.␣␣Experts␣in␣the␣field␣agree␣that␣ P&E␣is␣one␣of␣the␣cornerstones␣of␣an␣effective␣program.␣␣Most␣recently,␣an␣OWMA␣ report␣stated␣that␣a␣"unanimous␣conclusion␣(of␣a␣group␣of␣private␣sector␣companies)␣ is␣that␣effective␣promotion␣and␣education␣programs␣are␣significant␣contributors␣to␣the␣ success␣of␣the␣blue␣box␣program."␣␣Another␣recent␣E&E␣Fund␣study,␣aimed␣at␣ enhancing␣Blue␣Box␣recovery␣in␣the␣Golden␣Horseshoe␣area,␣determined␣that␣ effective␣communication␣and␣education␣is␣required␣to␣"increase␣cost-effectively␣the␣ number␣of␣recyclables␣recovered...."␣␣Furthermore,␣a␣study␣titled␣"Best␣Practice␣P&E␣ Review"␣defines␣and␣articulates␣a␣number␣attributes␣that␣lead␣to␣a␣successful␣P&E␣ program.␣␣Some␣content␣from␣the␣above␣studies␣is␣used␣throughout␣this␣document.␣␣ Fundamental␣Best␣ Practice␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣57 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣key␣to␣effective␣P&E␣lies␣in␣the␣concept␣of␣"appropriateness"␣-␣considering␣what␣ level␣of␣planning,␣research,␣deployment,␣and␣measurement␣is␣appropriate␣for␣ different␣communities␣across␣the␣province.␣␣Each␣community's␣ability␣to␣design␣and␣ deploy␣P&E␣is␣affected␣by␣community␣size,␣geography,␣resources␣(financial,␣skills- based␣and␣time)␣and␣many␣other␣factors.␣␣ The␣description␣that␣follows␣attempts␣to␣provide␣useful␣direction␣to␣communities,␣as␣ they␣consider␣what␣may␣determine␣the␣appropriate␣P&E␣for␣their␣programs,␣taking␣ into␣account␣four␣key␣factors␣that␣include:␣␣␣ Design␣ Funding␣␣ Deployment␣ Monitoring␣and␣Evaluation␣ Design P&E␣programs␣that␣contribute␣to␣best␣practices␣in␣recycling␣are␣based␣on␣a␣current␣ (and␣regularly␣updated)␣communications␣plan,␣with␣identified␣goals␣and␣measurable␣ objectives.␣␣ Ideally,␣recycling␣P&E␣programs␣and␣targeted␣campaigns␣will␣be␣rooted␣in␣a␣ communications␣plan,␣based␣on␣targeted␣community␣research,␣or␣if␣resources␣are␣ unavailable,␣on␣reliable␣existing␣research␣that␣highlights␣common␣factors␣that␣are␣ broadly␣applicable.␣ Communications␣plans␣include␣a␣statement␣of␣goals␣and␣objectives,␣target␣audiences,␣ key␣messages,␣tactics␣(including␣planned␣media␣and␣distribution),␣timing,␣and␣plans␣ for␣monitoring␣and␣evaluation.␣While␣the␣majority␣of␣Ontario␣recycling␣programs␣do␣ not␣have␣in␣place␣detailed␣or␣current␣communications,␣in␣the␣course␣of␣this␣study,␣ project␣team␣members␣were␣told␣by␣various␣communities␣that␣they␣intend␣to␣develop␣ these␣plans␣in␣the␣near␣future.␣ The␣Best␣Practice␣P&E␣Review␣report,␣previously␣mentioned,␣indicates␣that␣most␣of␣ Ontario␣communities␣conduct␣some␣form␣of␣research␣to␣identify␣their␣audiences,␣ themes,␣targeted␣messages,␣images␣and␣branding␣before␣rolling␣out␣new␣ communications␣efforts.␣For␣communities␣that␣lack␣the␣resources␣to␣carry␣out␣ targeted␣research,␣several␣research␣documents␣are␣currently␣available␣that␣may␣ provide␣insights␣from␣which␣they␣may␣extrapolate.␣␣See␣Sources␣and␣Links␣section␣ for␣more␣information␣on␣these␣and␣other␣resources.␣␣␣ Funding As␣a␣rule␣of␣thumb,␣communities␣will␣determine␣the␣level␣of␣financial␣resources␣they␣ have␣available,␣whether␣they␣are␣adequate␣to␣cover␣full␣program␣costs,␣and,␣if␣ necessary,␣identify␣other␣sources␣of␣funding␣or␣modify␣tactics␣to␣achieve␣P&E␣ program␣goals.␣The␣best␣plan␣cannot␣be␣implemented␣if␣adequate␣financing␣is␣not␣in␣ place.␣Furthermore,␣having␣a␣sizable␣P&E␣budget␣will␣not␣be␣helpful␣without␣knowing␣ how␣to␣effectively␣utilize␣these␣funds␣to␣achieve␣specified␣P&E␣program␣objectives.␣ 58 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ A␣recent␣study␣of␣eight␣programs␣that␣are␣considered␣to␣be␣among␣the␣P&E␣leaders,␣ as␣well␣as␣of␣other␣well-performing␣communities,␣revealed␣that␣their␣P&E␣costs,␣as␣ reported␣in␣the␣2005␣WDO␣Datacall,␣range␣from␣approximately␣$0.83␣to␣$1.18␣per␣ household,␣with␣recovery␣rate␣at␣or␣exceeding␣60%.␣␣Statistical␣analysis␣showed␣a␣ positive,␣albeit␣weak,␣correlation␣between␣increased␣P&E␣spending␣and␣increased␣ recovery␣in␣Ontario␣recycling␣programs.␣␣ Supporting␣this␣conclusion␣is␣that␣the␣US␣Curbside␣Value␣Partnership␣used␣$1/per␣ household␣as␣a␣general␣spending␣guide␣for␣existing␣recycling␣programs,␣but␣ recommends␣spending␣levels␣of␣up␣to␣$3␣or␣$4␣per␣household␣when␣implementing␣ new␣programs␣or␣major␣program␣changes.␣Also␣in␣the␣U.S.,␣research␣by␣Skumatz␣ Economic␣Research␣Associates␣(SERA)␣in␣2002␣found␣that␣urban␣communities␣ generally␣spend␣about␣$1.00␣per␣household␣per␣year␣on␣P&E,␣suburban␣communities␣ spend␣about␣$1.30␣per␣household␣per␣year,␣and␣rural␣communities␣spend␣about␣$0.90␣ per␣household␣per␣year␣(in␣U.S.␣dollars).␣All␣programs␣with␣diversion␣rates␣greater␣ than␣30␣percent␣spent␣more␣than␣$1.00␣per␣household␣per␣year.␣The␣same␣study␣also␣ found␣that␣increasing␣the␣P&E␣expenditure␣by␣$1.00␣per␣household␣per␣year␣could␣ yield␣an␣increase␣of␣1␣percent␣in␣the␣recycling␣rate␣for␣communities␣with␣already␣high␣ P&E␣expenditures,␣while␣it␣could␣yield␣up␣to␣3␣percent␣additional␣diversion␣in␣ communities␣with␣relatively␣low␣current␣P&E␣expenditures␣(Skumatz␣&␣Green,␣ "Evaluation␣the␣Impacts␣of␣Recycling/Diversion␣Education␣Programs␣-␣Effective␣ Methods␣and␣Optimizing␣Expenditures,"␣for␣Iowa␣DNR,␣2002).␣ In␣applying␣the␣above␣conclusions,␣one␣needs␣to␣take␣into␣consideration␣that␣P&E␣ funding␣may␣and␣should␣vary␣significantly␣from␣one␣year␣to␣the␣next,␣based␣on␣the␣ introduction␣of␣new␣services,␣new␣materials,␣additional␣programming␣and␣several␣ other␣factors.␣␣ More␣details␣on␣the␣cost␣analysis␣are␣provided␣in␣the␣Key␣Observations␣section␣of␣ this␣report.␣␣Promotion␣and␣education␣funding␣considerations,␣as␣they␣relate␣to␣the␣ Net␣System␣Cost␣under␣Best␣Practices,␣are␣outlined␣in␣Volume␣II␣of␣this␣report.␣ Deployment P&E␣initiatives␣that␣contribute␣the␣success␣of␣a␣recycling␣program␣employ␣a␣mix␣of␣ media␣(e.g.,␣calendars,␣brochures,␣radio␣spots␣and␣others)␣over␣a␣sustained␣period␣of␣ time.␣These␣vary␣according␣to␣the␣audience,␣available␣budget,␣and␣resources.␣␣␣ Mix of Media The␣use␣of␣media␣reported␣by␣P&E␣leaders␣may␣be␣grouped␣in␣five␣broad␣categories:␣ Print␣(paid␣ads,␣brochures,␣calendars,␣newsletters)␣ Broadcast␣(TV,␣radio␣ads,␣Public␣Service␣Announcements)␣ Electronic␣(websites,␣emails)␣ Outreach␣(special␣events,␣in-school␣education,␣community␣education␣centres,␣door␣ to␣door␣campaigns,␣landfill/depot␣contact,␣etc.)␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣59 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Icons␣&␣incentives␣(Blue␣Boxes␣or␣other␣collection␣containers,␣magnets␣and␣other␣ 'gifts',␣community␣mascots␣etc).␣ The␣strongest␣and␣most␣effective␣P&E␣campaigns␣strategically␣combine␣media␣and␣ tactics.␣The␣Blue␣Box␣Program␣P&E␣Review␣report␣suggests␣that␣wherever␣possible,␣ communities␣should␣try␣to␣implement␣a␣multi-tiered␣approach,␣with␣appropriate␣ tactics␣selected␣from␣each␣of␣three␣tiers:␣ Tier␣1␣␣-␣Radio␣components␣or,␣if␣possible,␣TV␣(vs.␣print␣ads)␣␣ Tier␣2␣-␣␣householder␣drop␣of␣calendars␣or␣user-friendly␣tools␣showcasing␣website␣ offerings;␣complemented␣by␣␣␣ Tier␣3␣-␣public␣relations␣or␣word-of-mouth␣strategies␣to␣animate␣communities␣-␣ highly␣visible␣events␣and␣activities,␣community␣and␣corporate␣partnerships,␣role␣ model␣identification,␣personal␣testimonials␣␣ Communities␣that␣use␣this␣approach␣benefit␣from␣the␣mass␣media␣impact␣that␣helps␣ build␣awareness␣and␣shift␣␣attitudes,␣combined␣with␣outreach␣that␣helps␣engage␣ residents␣and␣contributes␣to␣skill-building.␣␣Where␣limited␣budgets␣and␣media␣outlets␣ constrain␣P&E␣program␣choices,␣the␣Best␣Practice␣P&E␣Review␣suggests␣focusing␣on␣ a␣limited␣range␣of␣Tier␣2␣activities,␣deployed␣with␣greater␣frequency␣to␣achieve␣ greater␣impact.␣ Sustained & sustainable deployment: Campaigns␣that␣include␣a␣program␣for␣ ongoing␣and␣sustained␣contact␣with␣targeted␣audiences␣generally␣have␣greater␣ impact␣than␣a␣one-time␣"blitz."␣Year-round␣exposure␣is␣the␣target.␣ Communities␣that␣look␣for␣and␣implement␣innovative␣and␣cost␣effective␣strategies␣to␣ deploy␣their␣messaging␣expand␣the␣reach␣of␣their␣messaging␣and␣get␣a␣better␣'bang␣ for␣their␣buck.'␣There␣are␣many␣ways␣to␣maximize␣deployment␣or␣delivery␣ mechanisms␣including:␣ Partnering␣with␣other␣communities␣with␣similar␣messaging␣to␣design/deliver␣ tactics␣ Sharing␣with␣community␣partners␣to␣deliver␣messaging␣(e.g.,␣sending␣print␣ materials␣with␣utility␣bills,␣inserting␣messaging␣into␣politicians'␣newsletters,␣ working␣with␣community␣groups)␣ Enlisting␣a␣known␣community␣spokesperson␣to␣'carry␣the␣message'␣ Combining␣public␣relations␣(earned␣media␣coverage)␣with␣other␣'cost-based'␣tactics␣ (calendars,␣newsletters␣etc.)␣ Working␣with␣appropriate␣community␣partners␣to␣design␣and␣or␣deliver␣P&E␣ messaging␣ Messaging:␣␣Recycling␣P&E␣campaigns␣that␣target␣those␣who␣are␣receptive␣to␣ recycling␣and␣skew␣toward␣the␣female␣head␣of␣the␣household␣show␣greater␣success.␣ Most␣community␣residents␣are␣aware␣of␣recycling␣and␣what␣to␣recycle,␣particularly␣ with␣materials␣that␣have␣been␣recycled␣for␣several␣years␣now.␣They␣continue␣to␣need␣ 60 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ information␣to␣support␣the␣addition␣of␣new␣materials␣to␣recycling␣collection␣programs.␣ They␣also␣need␣to␣be␣motivated␣to␣take␣action.␣␣ Recent␣focus␣group␣findings␣in␣several␣Greater␣Toronto␣Area␣municipalities␣indicate␣ that␣despite␣efforts␣to␣provide␣information␣about␣recycling,␣many␣multi-family␣ residents␣remain␣unaware.␣Efforts␣to␣reach␣out␣to␣multi-family␣residents␣require␣ continued␣persistence␣and␣creativity,␣with␣rewards␣(e.g.,␣with␣indications␣that␣their␣ efforts␣pay␣off,␣and␣by␣providing␣clean,␣safe␣recycling␣sites␣for␣their␣use)␣and␣ attention␣to␣ethnic/cultural␣issues␣that␣are␣often␣pervasive␣in␣multi-family␣buildings.␣␣ In␣many␣communities,␣the␣need␣for␣traditional␣informational␣messaging␣is␣becoming␣ secondary␣to␣inspirational␣approaches.␣Most␣residents␣are␣aware␣of␣at␣least␣the␣'first␣ generation'␣materials␣that␣may␣be␣recycled.␣␣␣ The␣most␣compelling␣messages␣also␣speak␣to␣the␣emotions␣(again,␣rather␣than␣ simply␣providing␣information).␣ Linguistic␣issues␣are␣a␣vital␣component:␣to␣be␣successful␣and␣engaging,␣P&E␣must␣be␣ produced␣in␣the␣languages␣spoken␣in␣the␣community.␣␣ The␣foundation␣for␣the␣messaging␣lies␣in␣targeted␣community␣research␣or,␣where␣ resources␣are␣unavailable,␣consideration␣of␣the␣wealth␣of␣information␣that␣exists␣in␣ available␣reference␣documents.␣␣␣ Allocation of financial resources: For␣most,␣if␣not␣all␣Ontario␣communities,␣P&E␣for␣ recycling␣programs␣is␣constrained␣by␣limited␣financial␣(and␣staff)␣resources.␣The␣ majority␣of␣respondents␣in␣the␣P&E␣Review␣survey␣reported␣that␣they␣thought␣they␣ would␣need␣to␣double␣their␣budgets␣to␣be␣able␣to␣accomplish␣the␣full␣range␣of␣tasks␣ to␣ensure␣"successful␣P&E."␣␣ Despite␣that,␣communities␣across␣the␣province␣are␣developing␣and␣sustaining␣P&E␣ programs␣that␣are␣contributing␣to␣program␣effectiveness␣with,␣in␣some␣cases,␣very␣ limited␣resources.␣␣To␣achieve␣Best␣Practices,␣communities␣should␣consider␣planning␣ their␣P&E␣strategies␣to␣include␣some␣of␣the␣low␣cost/high␣impact␣components␣(and␣ others)␣identified␣above.␣␣␣ Opportunity to increase efficiency: For␣some␣elements␣of␣their␣programs,␣ communities␣are␣already␣sharing␣resources␣either␣with␣other␣communities␣or␣with␣ other␣programs␣within␣their␣communities␣or␣existing␣P&E␣vehicles.␣␣ Other␣shared␣resources␣for␣P&E␣that␣exist␣or␣are␣in␣development␣include:␣ the␣WDO␣Ad␣bank␣ a␣new␣web-based␣resource␣about␣all␣Ontario␣recycling␣programs␣ (www.blueboxmore.ca)␣ P&E␣module␣coming␣to␣"Recyclers'␣Knowledge␣Network"␣(expected␣in␣May␣2007)␣ Project␣reports␣from␣all␣E&E␣Fund␣Communication␣and␣Education␣studies␣ Communities␣that␣seek␣out␣new␣opportunities␣to␣share␣resources␣(information,␣ graphics,␣activities␣and␣others)␣will␣increase␣the␣cost-effective␣impact␣of␣their␣P&E␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣61 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ programs␣and␣in␣some␣cases,␣be␣able␣to␣employ␣tactics␣that␣would␣otherwise␣be␣ cost-prohibitive.␣ Monitoring and Evaluation P&E␣programs␣that␣contribute␣to␣best␣practices␣contain␣a␣monitoring␣and␣evaluation␣ component␣that␣is␣budgeted␣and␣mapped␣out␣in␣the␣planning␣phase.␣␣ For␣many␣communities,␣the␣ability␣to␣implement␣formal␣qualitative␣and␣quantitative␣ research␣will␣be␣constrained␣by␣budgetary␣limitations.␣␣ In␣a␣more␣informal␣way,␣evaluation␣may␣also␣be␣monitored␣by␣changes␣in␣ amounts/quality␣of␣materials␣marketed␣over␣a␣year.␣Because␣there␣are␣so␣many␣ factors␣that␣influence␣program␣performance,␣this␣is␣a␣less␣precise␣means␣of␣ evaluating␣a␣P&E␣campaign␣or␣program,␣but␣it␣does␣provide␣an␣indicator.␣In␣the␣Blue␣ Box␣Program␣P&E␣Program␣Survey,␣London,␣Durham␣and␣Toronto␣indicated␣that␣they␣ look␣to␣'spikes'␣in␣recovery␣or␣overall␣annual␣tonnages␣in␣their␣consideration␣of␣P&E␣ effectiveness.␣␣ Communities␣that␣use␣these␣measures␣as␣indicators␣of␣P&E␣effectiveness␣may␣link␣ their␣findings␣with␣existing␣(and␣growing)␣research␣about␣the␣impact␣of␣specific␣tools␣ and␣campaigns␣in␣Ontario␣and␣beyond.␣ Source and Links Reports AMRC,␣County␣of␣Oxford␣et␣al;␣"Research Report: Identifying Best Practices in Municipal Blue Box Promotion and Education",␣2005␣␣ City␣of␣Hamilton:␣"Blue Box Recycling Public Opinion Survey (March 2006)"␣ City␣of␣Barrie␣&␣CSR:␣"Master Recycler Program Report", 2000␣&␣"Phase II Report",␣ 2001␣␣ Coffman:␣"Public Communication Campaign Evaluation",␣2002␣␣ Informa␣Research␣for␣McConnell␣Weaver␣Communication␣Management:␣ "Communication & Benchmark Survey, Enhanced Blue Box Recovery Program, Focus Group Report";␣2006␣ McConnell␣Weaver␣Communication␣Management:␣Enhanced␣Blue␣Box␣Recovery␣ "Benchmark Survey & Focus Groups";␣2006␣ McConnell␣Weaver␣Communication␣Management:␣"Enhanced Blue Box Recovery Strategic Communication Plan",␣2006 "Blue Box Residential Recycling Best practices - A Private Sector Perspective",␣A␣ Joint␣Project␣of␣Stewardship␣Ontario␣and␣the␣Waste␣Management␣Association,␣ Guilford␣and␣Associates,␣February␣2007 Praxis␣PR:␣"Best Practice P&E Review Final Report",␣2007␣␣ 62 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Skumatz:␣"Policy and Program Options that Increase Recycling",␣2004␣ Skumatz␣&␣Green,␣"Evaluation the Impacts of Recycling/Diversion Education Programs - Effective Methods and Optimizing Expenditures,"␣for␣Iowa␣DNR,␣2002␣ Presentations AMRC:␣"2005 Promotion & Education Awards", 2006AMRC␣Policy␣&␣Programs␣ Committee:␣"2006 Municipal P&E Awards",␣February␣2007␣ "Industry Experts Speak about Advertising: Research Perspectives":␣A␣presentation␣ at␣AMRC's␣Spring␣Workshop␣by␣Informa␣Research,␣Praxis␣PR␣and␣McConnell␣Weaver␣ Communications␣Research;␣February,␣2007␣ Resources Stewardship␣Ontario's␣Efficiency␣and␣Effectiveness␣Fund␣Communication␣&␣ Education␣projects␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣63 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Established and Enforced Policies that Induce Waste Diversion ␣ Overview Municipalities␣need␣to␣utilize␣a␣combination␣of␣policy␣mechanisms␣and␣incentives␣to␣ stimulate␣recycling␣and␣discourage␣excessive␣generation␣of␣garbage.␣␣Most␣of␣these␣ policies␣are␣aimed␣toward␣causing␣a␣permanent␣shift␣in␣residents'␣behaviour␣through␣ the␣use␣of␣economic␣and␣non-monetary␣levers.␣␣Economic␣incentives␣work␣by␣ assigning␣a␣tangible␣value␣to␣the␣recyclable␣portion␣of␣the␣refuse␣stream.␣␣Non- monetary␣incentives,␣on␣the␣other␣hand,␣force␣residents␣to␣limit␣undesired␣behaviours␣ and␣stimulate␣desired␣ones,␣using␣punitive␣and␣rewarding␣policy␣tools,␣respectively.␣␣ Each␣type␣of␣incentive␣is␣described␣in␣further␣detail␣in␣this␣section,␣with␣pragmatic␣ application␣guidance.␣␣␣ ␣ Key Benefits and Outcomes By␣using␣a␣mix␣of␣economic␣and␣non-monetary␣incentives,␣municipalities␣can␣change␣ residents'␣behaviours␣and␣generate␣program␣revenues.␣␣Specific␣effectiveness␣ benefits␣include:␣␣ Higher␣participation␣rates␣ Increase␣in␣materials␣diverted␣to␣recycling␣ Reduction␣in␣recyclable␣materials␣loss␣ Improved␣quality␣of␣materials␣ Realized␣synergies␣between␣policies␣and␣Promotion␣and␣Education␣ ␣ Efficiency␣benefits␣include:␣ Decrease␣in␣garbage␣collection␣costs␣ Increase␣in␣program␣revenues␣ High␣return␣on␣investment␣ Low␣capital␣requirements␣ ␣ Description of Best Practice Economic incentives Economic␣incentives␣are␣as␣diverse␣and␣varied␣as␣the␣municipalities␣and␣waste␣ authorities␣that␣employ␣them.␣The␣basic␣objective␣of␣incentives,␣as␣relates␣to␣ recycling␣programs,␣is␣to␣place␣a␣cost␣on␣disposing␣of␣waste␣at␣the␣curbside,␣which␣ will␣cause␣system␣users␣to␣divert␣appropriate␣material␣to␣diversion␣programs.␣The␣ intended␣result␣is␣a␣decrease␣in␣waste␣disposed␣and␣an␣increase␣in␣recycling␣volumes.␣␣ Fundamental␣Best␣ Practice 64 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ There␣are␣a␣number␣of␣approaches␣employed,␣the␣names␣for␣which␣are␣often␣used␣ interchangeably:␣Pay-as-you-throw␣(PAYT),␣unit␣pricing,␣and␣variable␣rate␣structures␣ are␣often␣cited.␣Generically,␣these␣are␣often␣referred␣to␣as␣"user␣pay"␣systems.␣ Incentive␣programs␣can␣employ␣variable␣fee␣structures,␣and␣simple␣but␣effective␣ forms␣use␣bags␣or␣stickers.␣Other␣approaches␣require␣subscription␣by␣container␣ volume,␣or␣may␣be␣weight-based.␣Bag␣tags␣and␣sticker␣programs␣are␣consistent␣with␣ approaches␣used␣in␣many␣Ontario␣communities,␣in␣which␣system␣users␣pay␣for␣bags␣ or␣tags␣that␣qualify␣for␣curb␣side␣garbage␣collection.␣In␣some␣cases,␣partial␣systems␣ are␣used␣in␣conjunction␣with␣bag␣limits␣(see␣discussion␣on␣non-monetary␣policies),␣ allowing␣users␣a␣maximum␣number␣of␣bags␣at␣the␣curb␣(often␣2␣or␣3),␣after␣which␣ user␣paid␣bags␣or␣tags␣are␣required␣to␣qualify␣for␣garbage␣collection.␣␣␣ In␣general,␣the␣"user␣pay"␣concept␣has␣the␣potential␣to␣recover␣part␣or␣all␣of␣waste␣ management␣costs␣from␣system␣users.␣␣Utility-based␣or␣self-financing␣systems␣ recover␣all␣of␣their␣costs,␣while␣the␣user␣pay␣systems␣recover␣part␣or␣all␣costs.␣ Potential␣increases␣in␣net␣recycling␣costs␣may␣result␣in␣lower␣unit␣costs,␣while␣other␣ aspects␣of␣the␣waste␣management␣system␣may␣benefit␣from␣reduced␣garbage␣ collection␣costs,␣reduced␣disposal␣costs␣and␣increased␣landfill␣life␣expectancy.␣Well- conceived␣incentive␣programs␣may␣also␣improve␣material␣quality,␣resulting␣in␣ increased␣program␣revenues␣and␣reduced␣sorting␣costs.␣␣However,␣some␣programs␣ may␣experience␣an␣increase␣in␣total␣per-household␣program␣costs␣depending␣on␣how␣ the␣program␣is␣administered,␣and␣as␣a␣result␣of␣changes␣in␣customer␣waste␣ generation␣behaviour␣as␣a␣result␣of␣the␣economic␣incentive.␣␣ Non-monetary Incentives Bag limits␣are␣a␣common␣practice␣of␣limiting␣how␣much␣waste,␣and␣specifically␣the␣ number␣of␣garbage␣bags␣full␣of␣waste,␣will␣be␣accepted␣for␣collection.␣They␣are␣often␣ employed␣with␣"user␣pay"␣systems,␣which␣will␣assign␣a␣cost␣per␣bag␣for␣collection␣ for␣bags␣over␣the␣limit.␣Bag␣limits␣are␣a␣relatively␣simple␣means␣of␣encouraging␣ residents␣to␣become␣more␣conscious␣of␣the␣amount␣and␣type␣of␣waste␣they␣generate␣ to␣initiate␣a␣change␣in␣attitude␣and␣behaviour␣about␣their␣waste␣generation␣habits.␣␣ Typical␣bag␣limit␣designs␣include:␣ Strict␣bag␣limit␣is␣imposed␣with␣no␣other␣options␣provided␣for␣placing␣additional␣ waste␣at␣the␣curb.␣␣Once␣the␣bag␣limit␣set␣out␣is␣reached,␣any␣additional␣units␣of␣ garbage␣are␣left␣at␣the␣curb␣by␣the␣collection␣crew␣␣ Partial␣Bag␣Limit␣allows␣residents␣to␣purchase␣special␣tags␣or␣bags␣for␣excess␣ garbage␣(also␣referred␣as␣a␣partial␣user␣pay␣system).␣␣Because␣residents␣are␣ given␣an␣alternative␣approach␣to␣deal␣with␣excess␣garbage,␣it␣is␣not␣as␣critical␣to␣ provide␣convenient␣waste␣diversion␣alternatives.␣However,␣residents␣will␣expect␣ some␣level␣of␣waste␣diversion␣services␣to␣enable␣them␣to␣divert␣their␣waste␣and␣ reduce␣the␣financial␣burden␣of␣paying␣for␣excess␣garbage.␣␣This␣approach␣is␣ much␣more␣common␣among␣communities␣imposing␣bag␣limits␣of␣three␣bags␣or␣ less␣␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣65 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Hybrid␣System␣combines␣features␣of␣the␣strict␣bag␣limit␣and␣with␣features␣of␣the␣ partial␣bag␣limit.␣␣Typically,␣in␣a␣hybrid␣system,␣a␣community␣will␣impose␣a␣strict␣ bag␣limit␣but␣will␣distribute␣a␣set␣of␣"free"␣tags␣for␣use␣by␣residents␣to␣augment␣ the␣bag␣limit␣ Bag␣limit␣programs␣send␣a␣clear␣message␣to␣residents␣that␣it␣is␣no␣longer␣acceptable␣ to␣produce␣unlimited␣amounts␣of␣garbage.␣␣However,␣they␣are␣usually␣coupled␣with␣ significant␣convenient␣opportunities␣to␣divert␣waste.␣ Communities␣that␣impose␣bag␣limits␣of␣less␣than␣three␣per␣week,␣in␣general,␣ experience␣a␣noticeable␣reduction␣in␣the␣amount␣of␣waste␣sent␣for␣disposal␣and␣an␣ increase␣in␣recycling␣rates.␣␣There␣tends␣to␣be␣an␣inverse␣relationship␣between␣the␣ number␣of␣bags␣permitted␣at␣the␣curb␣and␣the␣diversion␣and␣recycling␣rates␣achieved.␣␣ The␣lower␣the␣bag␣limit␣the␣higher␣the␣diversion␣rate␣of␣waste␣from␣landfill␣and␣the␣ recycling␣rate,␣as␣long␣as␣residents␣have␣access␣to␣convenient␣and␣comprehensive␣ waste␣diversion␣opportunities.␣␣Curb␣side␣recycling␣is␣generally␣considered␣essential␣ if␣a␣bag␣limit␣of␣three␣or␣less␣is␣to␣be␣contemplated.␣Introduction␣of␣additional␣ diversion␣opportunities,␣such␣as␣curb␣side␣collection␣of␣kitchen␣organics,␣further␣ enhances␣bag␣limit␣impacts.␣␣ Bag␣limits␣can␣generally␣be␣administered␣without␣capital␣expense␣to␣the␣waste␣ authority,␣and␣thus␣are␣generally␣regarded␣as␣a␣low-cost␣initiative.␣␣ Provision of blue boxes␣entails␣the␣provision␣to␣households␣of␣free␣blue␣boxes␣in␣ order␣to␣ensure␣ample␣household␣recycling␣capacity.␣This␣is␣usually␣done␣when␣ programs␣are␣initiated␣and␣when␣materials␣are␣added␣and/or␣the␣program␣is␣re- promoted.␣␣Additional␣blue␣boxes␣require␣an␣initial␣capital␣outlay,␣however,␣the␣added␣ capacity␣may␣not␣only␣increase␣capture␣and␣potentially␣lower␣unit␣operating␣costs,␣but␣ the␣minimization␣of␣home-made␣curb␣side␣containers␣may␣yield␣longer-term␣ ergonomic␣benefits␣to␣collection␣crews.␣ Disposal bans can␣be␣implemented␣by␣the␣disposal␣authority,␣which␣determines␣ what␣materials␣it␣will␣accept␣for␣disposal.␣This␣forces␣the␣collection␣authority␣to␣ redirect␣banned␣materials␣from␣the␣waste␣stream␣to␣appropriate␣receivers.␣This␣policy␣ is␣often␣applied␣to␣broader␣material␣types␣and␣industrial␣wastes,␣and␣not␣specifically␣a␣ blue␣box␣strategy.␣ Curb side material bans␣entails␣banning␣of␣material␣from␣garbage␣collection,␣forcing␣ the␣household␣to␣dispose␣of␣the␣material␣through␣the␣proper␣program␣channels,␣such␣ as␣recycling,␣source␣separated␣organics,␣household␣special␣waste␣depot,␣or␣any␣other␣ appropriate␣collection␣or␣depot␣system.␣This␣is␣enforced␣at␣the␣curb,␣and␣disposal␣ service␣can␣be␣withdrawn␣if␣users␣refuse␣to␣divert␣banned␣materials␣to␣the␣proper␣ streams.␣␣ Mandatory recycling␣is␣institution␣of␣a␣by-law␣that␣directs␣households␣to␣use␣the␣ recycling␣program␣for␣recyclable␣material.␣This␣can␣be␣enforced␣at␣the␣curb,␣and␣ disposal␣service␣can␣be␣withdrawn␣when␣users␣continually␣place␣recyclables␣in␣the␣ garbage.␣␣This␣approach␣is␣also␣commonly␣used␣to␣direct␣managers␣and␣property␣ owners␣of␣multi-family␣residences␣to␣promote␣recycling,␣and␣is␣enforced␣by␣making␣ 66 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ public␣garbage␣collection␣programs␣available␣on␣condition␣that␣the␣complex␣provides␣ a␣recycling␣program.␣␣ Reduction in garbage collection frequency␣is␣a␣strategy␣made␣possible␣when␣ diversion␣programs␣are␣able␣to␣divert␣large␣amounts␣of␣material,␣such␣as␣recycling␣ and␣source␣separated␣organics␣programs.␣With␣significant␣diversion,␣a␣minor␣portion␣ of␣material␣left␣for␣the␣garbage␣stream␣makes␣weekly␣collection␣obsolete,␣and␣the␣ conversion␣to␣less␣frequent␣garbage␣collection,␣in␣turn,␣makes␣diversion␣programs␣ more␣attractive␣even␣to␣program␣hold-outs.␣Reduction␣in␣garbage␣collection␣ frequency␣has␣the␣added␣benefit␣of␣reducing␣garbage␣collection␣costs.␣ Drop-off depots for␣overflow␣materials make␣recycling␣available␣at␣locations␣and␣ facilities␣where␣public␣traffic␣is␣present.␣␣Recycling␣receptacles␣are␣an␣opportunity␣to␣ collect␣material␣without␣curb␣side␣collection␣costs,␣adding␣material␣to␣the␣revenue␣ stream␣without␣the␣same␣level␣of␣cost␣for␣collection.␣ Careful␣program␣planning␣is␣essential␣to␣the␣success␣of␣economic␣and␣non-monetary␣ policies.␣A␣number␣of␣critical␣considerations␣are␣cited␣within␣the␣body␣of␣literature,␣ studies␣and␣experience␣associated␣with␣these␣practices.␣ ␣␣ Implementation of Best Practice Economic Incentives Implementation␣of␣economic␣incentives␣requires␣thorough␣analysis␣and␣planning.␣ User␣pay␣incentives␣work␣best:␣ In␣conjunction␣with␣clear,␣well-considered␣goals␣␣ When␣there␣is␣a␣strong␣sense␣of␣what␣barriers␣to␣recycling␣are␣being␣targeted␣ through␣the␣incentives␣ Where␣there␣is␣adequate␣infrastructure␣to␣obtain␣the␣desired␣results,␣including␣ strong␣program␣elements,␣such␣as␣accessible␣recycling␣programs,␣a␣ commitment␣to␣educational/promotional␣support,␣active␣enforcement␣(it␣should␣ be␣noted␣that␣in␣some␣literature,␣fines␣are␣considered␣to␣be␣a␣form␣of␣economic␣ incentive),␣and␣provision␣of␣adequate␣recycling␣capacity␣ Where␣there␣is␣careful␣determination␣as␣to␣what␣type␣of␣program␣is␣suitable␣for␣the␣ community␣(bag␣tag,␣variable␣pricing,␣weight␣or␣volume␣based)␣␣ As␣part␣of␣a␣waste␣management␣strategy␣␣␣ Through␣proper␣planning,␣minor␣concerns␣can␣be␣anticipated␣and␣mitigated.␣With␣ respect␣to␣litter␣and␣illegal␣dumping,␣experience␣shows␣that␣implementation␣issues␣ may␣arise.␣Diminished␣quality␣of␣recyclables,␣for␣example,␣may␣result␣from␣placement␣ of␣over-the-limit␣garbage␣in␣recycling␣bins␣by␣residents␣in␣order␣to␣avoid␣garbage␣cost.␣␣ Roadside␣garbage␣dumping␣may␣take␣place␣in␣isolated␣cases.␣However,␣these␣issues␣ can␣be␣addressed␣by␣stepping␣up␣enforcement␣in␣the␣early␣post-implementation␣ stages␣and␣developing␣targeted␣educational␣campaigns.␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣67 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Administration␣and␣capital␣requirements␣will␣depend␣on␣the␣type␣of␣program␣selected.␣ Weight-based␣systems␣require␣a␣capital␣outlay␣with␣increased␣operational␣ expenditures,␣and,␣therefore,␣may␣be␣more␣expensive␣to␣operate.␣␣Bag-tag␣systems␣ are␣considered␣to␣be␣less␣expensive␣to␣operate,␣with␣some␣programs␣looking␣to␣retail␣ outlets␣to␣manage␣distribution␣of␣bags,␣tags␣or␣stickers.␣ Some␣programs␣offer␣variable␣rate␣plans␣based␣on␣either␣weight␣or␣volume,␣allowing␣ subscribers␣to␣select␣containers␣or␣bins␣that␣match␣their␣waste␣production␣needs␣and␣ encourage␣a␣"downsizing"␣of␣household␣waste␣generation.␣This␣provides␣additional␣ incentive␣to␣reduce␣waste␣and␣increase␣recycling␣by␣placing␣a␣value␣on␣the␣behaviour␣ through␣additional␣savings.␣Consideration␣of␣such␣approaches␣are␣systemic␣in␣nature,␣ accompanied␣by␣assessment␣of␣weight␣or␣volume-based␣subscription␣plans,␣ automated␣collection␣systems␣for␣carts␣or␣bins,␣and␣impacts␣on␣system␣cost.␣␣␣ Non-monetary Incentives As␣previously␣noted,␣benefits␣attributed␣to␣any␣of␣these␣strategies␣are␣dependent␣on␣ the␣amount␣of␣associated␣public␣education,␣promotion,␣and␣enforcement␣support.␣ In␣the␣case␣of␣those␣strategies␣that␣"direct"␣waste␣to␣the␣recycling␣stream,␣care␣ must␣be␣taken␣to␣avoid␣negative␣impacts␣to␣the␣quality␣of␣the␣collected␣material.␣ When␣instituting␣bans,␣bag␣limits,␣or␣garbage␣collection␣frequency␣reduction,␣ recycling␣collectors␣need␣to␣be␣diligent␣with␣respect␣to␣quality␣control.␣It␣is␣possible␣ that␣non-recyclables␣will␣be␣placed␣in␣the␣blue␣box␣as␣a␣reaction␣to␣reduced␣garbage␣ service␣or␣capacity.␣ Reduction␣in␣garbage␣collection␣frequency␣is␣one␣of␣the␣final␣implementation␣steps␣in␣ a␣successful␣integrated␣waste␣management␣diversion␣program,␣and␣is␣a␣companion␣ strategy␣to␣the␣effective␣diversion␣of␣household␣organics␣and␣blue␣box␣recycling.␣The␣ need␣for␣weekly␣garbage␣collection␣is␣effectively␣eliminated.␣This␣particular␣strategy␣ requires␣a␣revision␣of␣collection␣logistics␣that␣may␣result␣in␣co-collection␣scenarios␣for␣ waste,␣recycling␣and␣organics,␣in␣a␣manner␣that␣can␣lead␣to␣efficient␣use␣of␣collection␣ vehicles.␣ The␣implementation␣of␣a␣bag␣limit␣program␣(featuring␣three␣bags␣or␣less)␣requires␣a␣ planned␣phase-in␣to␣address␣communication␣with␣residents␣(citizens␣need␣to␣know␣ why␣the␣municipality␣is␣doing␣this)␣and␣the␣infrastructure␣required␣to␣support␣it.␣The␣ following␣is␣suggested␣as␣effective␣bag␣limit␣levels␣for␣various␣Blue␣Box␣recycling␣ programs:␣ Recycling System Collection Frequency Garbage Suggested Bag Limit Add Kitchen Organics Suggested Bag Limit Multi␣sort␣ weekly␣ weekly␣ 3␣ weekly␣ 2␣ ␣ bi-weekly␣ weekly␣ 4␣ weekly␣ 3␣ Two␣stream␣ weekly␣ weekly␣ 3␣ weekly␣ 2␣ ␣ bi-weekly␣ weekly␣ 4␣ weekly␣ 2␣ ␣ alternating␣ weeks␣ weekly␣ 3␣ weekly␣ 2␣ 68 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Single␣ stream␣ weekly␣ weekly␣ 3␣ weekly␣ 2␣ ␣ bi-weekly␣ weekly␣ 4␣ weekly␣ 2␣ ␣ In␣most␣communities,␣where␣a␣recycling␣curbside␣program␣is␣in␣place,␣the␣average␣ householder␣sets␣out␣three␣bags␣or␣less␣of␣garbage␣per␣week␣and␣only␣has␣excess␣ garbage␣a␣few␣times␣a␣year,␣typically␣after␣the␣holiday␣season␣and␣spring␣clean␣up.␣ These␣special␣times␣can␣be␣effectively␣accommodated␣with␣amnesty␣days.␣␣␣␣ ␣ Sources and Links AMRC "User Pay Implementation Guide" E&E Fund Project 126 (2005)" http://www.stewardshipontario.ca/eefund/projects/innovative.htm#126␣ AMRC␣"Analysis␣of␣User␣Pay␣System␣Costs" E&E Fund Project 191 (2006) http://www.stewardshipontario.ca/eefund/projects/innovative.htm#191␣ User␣Pay␣learning␣modules␣on␣the␣Knowledge␣Network␣-␣accessible␣via␣ www.vubiz.com/stewardship␣ Implementation␣of␣a␣Waste␣Management␣Utility␣in␣Ontario␣Municipalities␣(PN␣160)␣-␣ Six␣Draft␣Discussion␣Papers␣are␣available␣on␣the␣Knowledge␣Network␣ AMRC␣Best␣Practice␣Consultation␣Sessions:␣"User Pay and combined user pay systems (bag tags)" www.amrc.ca␣␣ "The Waste Diversion Impacts of Bag Limits and PAYT Systems in North America"␣ April␣2001,␣ENVIROS␣RIS␣for␣the␣City␣of␣Toronto␣␣www.ris.ltd.com␣ US␣EPA␣PAYT:␣http://www.epa.gov/epaoswer/non-hw/payt/index.htm.␣ "Nationwide Diversion Rate Study: Quantitative Effects of Program Choices on Recycling and Green Waste Diversion, Beyond Case Studies."␣Skumatz␣&␣ Associates␣(SERA),␣Seattle,␣USA,␣1996.␣␣ US␣EPA,␣MSW␣Management␣journal␣article␣"The Rise and...the rise of Pay-As-You- Throw"␣citing␣more␣than␣6,000␣communities␣in␣US.␣ "Measuring Source Reduction: Pay as you Throw/Variable Rates as an Example."␣ Skumatz␣Economic␣Research␣Associates␣(SERA),␣Seattle,␣WA␣USA,␣2000.␣␣ UK␣Defra␣(Dept␣for␣Environment,␣Food␣and␣Rural␣Affairs)␣"Evaluation of the Household Waste Incentives Pilot Scheme" ␣www.defra.gov.uk␣ ␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣69 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Conditional␣Best␣Practices␣␣ Unlike␣Fundamental␣Best␣Practices␣that␣apply␣to␣all␣Blue␣Box␣programs,␣Conditional␣ Best␣Practices␣apply␣only␣to␣those␣programs␣that␣exhibit␣a␣certain␣set␣of␣ characteristics.␣␣A␣Decision␣Tree␣method,␣discussed␣in␣a␣subsequent␣section␣of␣this␣ report,␣has␣been␣used␣to␣define␣major␣program␣characteristics.␣␣Program␣Profiles␣that␣ were␣produced␣by␣the␣Decision␣Tree␣reference␣the␣Fundamental␣Best␣Practices␣and␣ identify␣applicable␣Conditional␣Best␣Practices␣and␣the␣circumstances␣under␣which␣ they␣apply.␣␣Conditional␣Best␣Practices␣were␣integrated␣into␣Program␣Profiles␣due␣to␣ the␣fact␣that␣they␣are␣not␣meaningful␣without␣the␣context␣of␣the␣community␣ characteristics␣in␣which␣they␣apply.␣␣This␣is␣consistent␣with␣the␣holistic␣approach␣to␣ program␣design,␣management,␣and␣operations␣that␣was␣used␣to␣originally␣identify␣ and␣formulate␣Best␣Practices.␣␣There␣are␣two␣types␣of␣Conditional␣Best␣Practices:␣␣1)␣ those␣that␣apply␣to␣every␣community␣in␣a␣specified␣program␣profile␣group␣as␣defined␣ by␣the␣Decision␣Tree;␣2)␣those␣that␣apply␣to␣programs␣within␣a␣specific␣profile␣but␣ only␣under␣specific␣circumstances␣or␣conditions,␣as␣discussed␣in␣the␣Profile␣ description.␣␣ Best␣Practice␣Spotlights␣ In␣addition␣to␣delineating␣Fundamental␣and␣Conditional␣Best␣Practices␣for␣Blue␣Box␣ programs,␣the␣Project␣Team␣prepared␣more-detailed␣Best␣Practices␣guidance␣ pertaining␣to␣specific␣program␣areas.␣These␣"spotlighted"␣areas␣include:␣ Curbside␣Collection␣of␣Materials␣ Processing␣of␣Materials␣␣ Marketing␣of␣Materials␣ Multi-Family␣Recycling␣␣ Depot␣Collection␣of␣Materials␣ Recycling␣of␣Challenging␣Plastic␣Materials␣ Described␣below␣are␣these␣Best␣Practice␣Spotlights.␣ 70 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best Practices in Curbside Collection ␣ Overview In␣a␣typical␣Blue␣Box␣recycling␣program,␣the␣curbside␣collection␣function␣is␣the␣most␣ expensive␣program␣component.␣␣It␣is,␣therefore,␣essential␣to␣understand␣and␣properly␣ manage␣cost␣drivers␣and␣operational␣intricacies␣associated␣with␣collecting␣recyclables␣ at␣the␣curb.␣This␣section␣provides␣guidance␣for␣municipal␣program␣operators␣on␣the␣ availability␣of␣choices␣and␣resulting␣cost␣and␣recovery␣implications␣of␣adopting␣or␣ changing␣curbside␣collection␣methods␣and␣parameters.␣␣ ␣ Key Benefits and Outcomes By␣effectively␣structuring␣and␣optimizing␣their␣collection␣functions,␣Blue␣Box␣ programs␣can␣obtain␣the␣following␣effectiveness␣benefits:␣ Increased␣recovery␣of␣materials␣and␣diversion␣from␣landfill␣ Improved␣separation␣of␣materials␣in␣vehicles␣and␣MRFs␣ Increased␣participation␣in␣recycling␣ Enhanced␣aesthetic␣appeal␣of␣containers␣at␣the␣curb␣ Improved␣operator␣safety␣and␣ergonomics␣ Improved␣customer␣satisfaction␣levels␣ Programs␣can␣become␣more␣efficient␣due␣to␣the␣following␣factors:␣ Lower␣collection␣and␣processing␣costs␣ Increased␣revenues␣from␣sale␣of␣recyclables␣captured␣ Improved␣utilization␣of␣capital␣(trucks␣and␣processing␣equipment)␣ ␣ Description and Implementation of Best Practice Relationship to Processing The␣appropriateness␣of␣any␣specific␣curbside␣collection␣practice␣is␣directly␣related␣to␣ the␣processing␣capabilities␣of␣the␣MRF␣that␣will␣be␣receiving␣the␣collected␣material.␣␣ Some␣collection␣methods␣listed␣may␣not␣be␣appropriate␣for␣all␣municipalities␣for␣this␣ reason,␣as␣well␣as␣others.␣All␣collection␣methods␣should␣be␣reviewed␣with␣ consideration␣of␣processing␣capabilities␣and␣further␣feasibility␣analysis␣may␣be␣ required.␣ Set Out Containers It␣is␣good␣practice␣for␣municipal␣programs␣to␣complete␣set␣out␣studies,␣waste␣audits,␣ and␣capacity␣studies␣to␣evaluate␣the␣current␣program's␣recovery␣effectiveness,␣ remaining␣recovery␣potential,␣and␣set␣out␣container␣capacity␣needs.␣␣If␣sufficient␣ Best␣Practice␣ Spotlight␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣71 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ container␣capacity␣is␣not␣provided␣to␣match␣the␣set␣out␣volume␣and␣frequency␣of␣ collection,␣then␣there␣is␣the␣potential␣that␣additional␣recyclables␣might␣be␣placed␣into␣ the␣garbage.␣Often,␣additional␣collection␣can␣help␣solve␣the␣bin␣capacity␣issue.␣␣␣ As␣a␣program␣continues␣to␣grow,␣additional␣or␣larger␣containers␣may␣become␣ increasingly␣advantageous.␣␣Some␣programs␣allow␣residents␣to␣add␣blue␣boxes␣or␣ allow␣residents␣to␣include␣the␣additional␣materials␣in␣clear␣plastic␣or␣clear␣blue␣bags.␣ Single␣stream␣collection␣programs␣using␣carts␣do␣not␣usually␣have␣container␣capacity␣ problems,␣provided␣that␣residents␣follow␣instructions␣on␣how␣to␣prepare␣material␣ (e.g.,␣flattening␣cardboard␣so␣that␣it␣will␣fit␣into␣the␣cart,␣etc.).␣␣The␣size␣and␣number␣ of␣recycling␣bins␣or␣carts␣should␣be␣selected␣to␣match␣the␣collection␣frequency␣and␣ the␣projected␣volume␣of␣recyclables.␣␣Container␣options␣typically␣include:␣ Recycling box:␣may␣be␣suitable␣for␣most␣small␣programs␣collecting␣only␣the␣ "mandatory"␣recyclables␣weekly␣(18-68␣litre)␣ Multiple boxes: as␣programs␣grow␣in␣the␣number␣of␣designated␣recyclables␣ collected␣and␣in␣the␣recovery␣of␣those␣materials,␣they␣usually␣move␣to␣providing␣ multiple␣boxes␣to␣residents,␣often␣one␣for␣fibres␣and␣one␣for␣loose␣containers␣ Roll-out cart:␣used␣by␣programs␣with␣a␣wide␣range␣of␣materials␣with␣reduced␣ collection␣frequency␣(bi-weekly␣or␣monthly)␣to␣enable␣the␣use␣of␣semi-␣and/or␣ fully-␣automated␣collection␣vehicles␣(120␣-␣360␣litre).␣␣␣ Translucent bags:␣provide␣flexible␣capacity,␣similar␣to␣carts,␣but␣increase␣sorting␣ problems␣at␣the␣MRF.␣Allow␣identification␣of␣gross␣contamination,␣but␣not␣the␣ opportunity␣to␣provide␣curbside␣contamination␣sort␣ Degree of Sorting Programs␣generating␣less␣than␣10,000␣tonnes␣per␣year␣can␣benefit␣from␣curbside␣sort␣ collections␣when␣no␣two-stream␣or␣single-stream␣MRF␣is␣located␣within␣a␣reasonable␣ driving␣distance.␣␣Smaller␣programs␣typically␣do␣not␣recover␣sufficient␣tonnage␣to␣ justify␣establishing␣their␣own␣MRF:␣however,␣such␣programs␣may␣find␣it␣cost␣ effective␣to␣implement␣a␣low-tech␣bulking␣facility␣where␣densification␣of␣curbside␣ sorted␣materials␣takes␣place.␣␣Often␣materials␣recovered␣through␣curbside␣sort␣ systems␣have␣very␣low␣contamination,␣thus␣resulting␣in␣a␣very␣high␣quality␣product.␣ Only␣a␣few␣Ontario␣communities␣utilize␣this␣approach,␣however.␣It␣must␣be␣stressed␣ that␣this␣is␣an␣option␣used␣by,␣and␣suitable␣for,␣only␣the␣smallest␣communities␣that␣ provide␣blue␣box␣recycling␣where␣there␣is␣no␣MRF␣available␣for␣more␣efficient␣sorting.␣ In␣the␣absence␣of␣a␣MRF␣or␣a␣system␣of␣regional␣cooperation,␣a␣low␣tech␣non-sorting␣ facility␣may␣be␣the␣most␣appropriate␣method␣of␣densifying␣materials␣for␣markets.␣ As␣programs␣grow␣in␣size␣and␣tonnage,␣there␣is␣more␣pressure␣to␣consider␣additional␣ commingling␣of␣recyclables.␣␣Typically,␣programs␣previously␣providing␣a␣multi-sort␣ curbside␣scheme␣evolve␣into␣providing␣a␣dual␣sort␣collection␣system,␣i.e.,␣separation␣ of␣fibre␣and␣containers␣in␣two␣vehicle␣compartments.␣Another␣variation␣of␣the␣dual␣ sort␣system␣is␣separation␣of␣glass␣into␣a␣third␣compartment.␣ Sorting␣glass␣at␣the␣curb␣can␣add␣incremental␣costs␣to␣collection,␣and␣these␣costs␣are␣ borne␣by␣the␣entity␣that␣funds␣the␣collection␣program.␣Costs␣arise␣both␣in␣the␣extra␣ 72 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ time␣for␣sorting␣and␣in␣the␣extra␣compartment␣required␣on␣the␣truck.␣The␣sorted␣glass␣ is␣usually␣kept␣out␣of␣the␣processing␣stream␣at␣the␣MRF␣-␣deposited␣in␣an␣outside␣ bunker,␣for␣example,␣before␣the␣truck␣dumps␣the␣remaining␣commingled␣materials␣on␣ the␣tipping␣floor␣inside.␣Three␣fairly␣significant␣benefits␣then␣accrue␣to␣the␣processing␣ entity␣-␣the␣reduction␣in␣sorting␣equipment␣needed␣for␣glass␣(and␣associated␣reduced␣ maintenance␣of␣other␣equipment␣that␣may␣be␣affected␣by␣broken␣glass),␣the␣possible␣ increased␣market␣value␣of␣the␣glass␣itself,␣since␣it␣has␣not␣been␣commingled␣with␣ other␣materials,␣and␣the␣possible␣increased␣market␣value␣of␣all␣other␣materials␣that␣ have␣not␣been␣in␣contact␣with␣glass␣and␣thus␣are␣not␣subject␣to␣potential␣downgrades␣ due␣to␣glass␣contamination.␣␣ If␣the␣same␣entity␣operates␣and␣funds␣both␣the␣collection␣and␣processing␣systems,␣ these␣costs␣and␣savings␣may␣balance␣positively,␣leading␣to␣reduced␣overall␣costs␣for␣ the␣program.␣However,␣if␣the␣collection␣entity␣and␣processing␣entity␣are␣different,␣ these␣costs␣and␣potential␣savings␣must␣be␣balanced␣in␣the␣tender␣and␣contracting␣ process␣to␣ensure␣that␣they␣are␣shared␣in␣a␣manner␣that␣does␣not␣benefit␣one␣entity␣ at␣the␣expense␣of␣the␣other.␣However,␣few␣communities␣in␣Ontario␣continue␣to␣rely␣ on␣this␣approach.␣␣As␣the␣new␣LCBO␣return␣system␣becomes␣fully␣integrated␣into␣the␣ public's␣behaviour,␣the␣amount␣of␣glass␣in␣Blue␣Box␣programs␣may␣decline,␣making␣ the␣curb␣sort␣option␣even␣less␣desirable.␣ Two-stream␣collection␣(fibres␣and␣containers)␣is␣generally␣the␣preferred␣collection␣ method␣for␣programs␣that␣process␣between␣about␣10K␣to␣40k␣tonnes␣of␣material␣per␣ year,␣again,␣depending␣on␣the␣processing␣capabilities␣at␣the␣MRF.␣␣This␣tonnage␣ throughput␣can␣support␣two-stream␣processing;␣but␣if␣a␣single-stream␣MRF␣is␣located␣ within␣an␣hour's␣driving␣distance,␣single␣stream␣collection␣should␣be␣considered␣as␣a␣ potential␣collection␣option.␣␣Two-stream␣collections␣capitalize␣on␣the␣initial␣labour␣ provided␣from␣the␣residents␣at␣the␣curb.␣␣Often,␣programs␣with␣high␣participation␣can␣ benefit␣from␣this␣type␣of␣collection␣as␣materials␣are␣collected␣fairly␣easily␣by␣ collection␣staff.␣In␣addition,␣if␣boxes␣are␣used␣to␣set␣out␣recyclables␣(as␣opposed␣to␣ bags␣or␣carts),␣collection␣staff␣have␣an␣opportunity␣to␣perform␣a␣degree␣of␣ contamination␣screening␣at␣the␣curb␣to␣improve␣the␣quality␣of␣the␣product␣delivered␣ to␣the␣MRF.␣ As␣program␣tonnages␣approach␣and␣exceed␣40,000␣tonnes␣per␣year,␣single␣stream␣ collection␣and␣processing␣may␣become␣more␣feasible.␣␣Single␣stream␣recycling␣offers␣ the␣potential␣for␣increased␣collection␣savings␣and␣increased␣recovery␣of␣recyclables,␣ but␣also␣results␣in␣increased␣processing␣costs␣and,␣depending␣on␣the␣container␣type␣ used,␣increased␣contamination.␣In␣simple␣terms,␣the␣larger␣the␣program␣tonnage,␣the␣ greater␣the␣potential␣for␣collection␣cost␣savings␣and,␣hence,␣the␣greater␣the␣potential␣ to␣offset␣the␣additional␣cost␣of␣single␣stream␣processing.␣In␣addition,␣the␣use␣of␣fully␣ or␣semi-automated␣collection␣vehicles␣to␣tip␣carts␣into␣a␣vehicle␣results␣in␣fewer␣ injury-related␣strains,␣thereby␣increasing␣worker␣safety␣and␣lowering␣operating␣costs␣ associated␣with␣injuries.␣ It␣should␣be␣noted␣that␣if␣a␣two␣box␣set␣out␣is␣maintained␣in␣a␣single␣stream␣program,␣ most␣of␣the␣potential␣savings␣in␣urban␣areas␣will␣be␣lost,␣since␣there␣will␣be␣little␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣73 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ reduction␣in␣stop␣times.␣␣A␣more-detailed␣discussion␣of␣single␣stream␣recycling␣is␣ provided␣in␣the␣"Processing"␣section. Opportunities␣for␣increasing␣recyclables␣collection␣efficiencies␣and␣reducing␣costs␣ grow␣with␣increased␣commingling.␣␣Collecting␣materials␣single␣stream␣allows␣for␣ controlled␣compaction,␣which␣makes␣collection␣more␣efficient␣because␣trucks␣can␣ stay␣on␣route␣longer␣before␣filling.␣␣Compaction␣can␣also␣be␣used␣in␣two␣stream␣ collection;␣however,␣the␣per-household␣cost␣for␣collection␣in␣single␣stream␣systems␣ is␣typically␣less␣than␣comparable␣two␣stream␣systems␣because␣materials␣can␣be␣ loaded␣into␣a␣single␣stream␣truck␣in␣less␣time.␣For␣either␣two-stream␣or␣single␣stream␣ collection,␣the␣compaction␣needs␣to␣be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣ achieve␣a␣reasonable␣amount␣of␣volume␣reduction,␣without␣over-compacting␣the␣ materials.␣␣Over-compaction␣results␣in␣glass␣breakage␣and␣flattening␣of␣round␣ containers,␣which␣can␣cause␣the␣automated␣systems␣in␣a␣single␣stream␣MRF␣to␣be␣ less␣effective␣in␣separating␣flat␣paper␣products␣from␣round␣containers.␣␣ Collection Frequency Municipalities␣need␣to␣assess␣their␣program␣performance␣to␣identify␣the␣type␣of␣ collection␣that␣is␣best␣suited␣to␣their␣own␣circumstances.␣Selection␣of␣collection␣ frequency␣needs␣to␣be␣made␣with␣consideration␣to␣the␣variety␣and␣volume␣of␣ recyclables␣recovered,␣the␣type,␣number,␣and␣volume␣of␣household␣containers␣ supplied␣to␣the␣resident,␣the␣type␣of␣collection␣equipment␣available␣for␣use,␣and␣how␣ recyclables␣collection␣is␣integrated␣with␣other␣solid␣waste␣collection␣services␣(e.g.,␣ household␣organics,␣garbage,␣etc.).␣␣Team's␣analysis␣indicates␣that␣programs␣that␣ collect␣recyclables␣at␣least␣as␣frequently␣as␣garbage␣exhibit␣higher␣recovery␣rates.␣␣ This␣practice␣sends␣an␣important␣message␣to␣residents␣that␣recycling␣is␣equally␣as␣ important␣and␣as␣convenient␣as␣setting␣out␣garbage,␣thereby␣boosting␣the␣tonnage␣of␣ materials␣diverted.␣␣␣ The␣most␣effective␣programs␣in␣the␣province␣with␣respect␣to␣tonnage␣diversion␣ provide␣weekly␣collection␣of␣recyclables␣and␣household␣organics,␣with␣bi-weekly␣ collection␣of␣garbage␣(and␣an␣effective␣refuse␣bag␣limit).␣However,␣bi-weekly␣ collection␣of␣recyclables␣on␣its␣own␣can␣be␣more␣cost-effective␣than␣weekly␣ collection,␣provided␣there␣is␣no␣appreciable␣loss␣of␣tonnage,␣and␣provided␣that␣ householders␣are␣given␣sufficient␣container␣capacity␣to␣meet␣or␣exceed␣their␣two- week␣material␣storage␣requirements.␣␣Another␣option,␣used␣primarily␣by␣programs␣ that␣do␣not␣have␣specialized␣collection␣vehicles␣or␣are␣co-collecting␣recyclables␣with␣ other␣waste␣materials␣(with␣recyclables␣taken␣to␣a␣two-stream␣MRF),␣is␣the␣collection␣ of␣fibres␣and␣containers␣on␣alternating␣weeks.␣␣While␣not␣a␣best␣practice,␣in␣certain␣ situations,␣where␣efficiency␣must␣be␣weighed␣against␣diversion␣benefits,␣such␣ programs␣may␣be␣justifiable.␣ Collection␣frequency␣for␣recyclables␣should␣be␣reassessed␣when␣planning␣for␣ collection␣of␣kitchen␣organics.␣Co-collection␣opportunities␣should␣be␣evaluated␣and␣ utilized,␣when␣feasible.␣This␣entails␣using␣the␣same␣vehicle␣for␣two␣or␣more␣different␣ waste␣streams␣or␣fitting␣a␣vehicle␣with␣appropriate␣equipment␣(in␣low-density,␣rural␣ areas),␣so␣that␣a␣single␣pass␣can␣be␣made␣to␣collect␣multiple␣types␣of␣materials.␣␣Co- 74 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ collection␣is␣typically␣only␣appropriate␣when␣materials␣can␣be␣unloaded␣at␣the␣same␣ or␣adjacent␣facilities.␣ Co-collection␣allows␣for␣a␣reduction␣in␣total␣system␣cost␣by␣not␣needing␣to␣have␣two␣ trucks␣drive␣down␣the␣same␣road␣on␣the␣same␣day.␣␣The␣essence␣of␣the␣cost␣savings␣ lies␣in␣reducing␣non-productive␣time,␣such␣as␣time␣spent␣driving␣from␣stop␣to␣stop.␣␣In␣ order␣to␣successfully␣implement␣this␣practice,␣the␣two␣materials␣that␣are␣co-collected␣ need␣to␣be␣delivered␣to␣one␣location,␣such␣as␣a␣transfer␣station␣or␣to␣two␣nearby␣ facilities.␣␣This␣practice␣works␣well␣with␣single␣stream␣recycling␣but␣it␣can␣be␣adapted␣ with␣two␣stream␣programs␣with␣an␣alternating␣week␣collection␣schedule,␣where␣ waste␣and␣fibres␣may␣be␣collected␣one␣week,␣and␣waste␣and␣containers␣are␣collected␣ the␣next␣week.␣Collecting␣on␣an␣alternating␣week␣basis␣does␣not␣mean␣that␣the␣MRF␣ only␣processes␣paper␣products␣one␣week␣and␣containers␣the␣other␣week;␣rather␣it␣ means␣that␣half␣the␣routes␣collect␣one␣material␣and␣the␣other␣half␣of␣routes␣collect␣ the␣other␣material␣on␣any␣given␣day.␣␣This␣allows␣the␣MRF␣to␣be␣optimally␣sized.␣␣␣␣␣␣␣␣␣␣ Regardless␣of␣the␣number␣of␣streams␣collected␣and␣the␣type␣of␣vehicles␣used,␣other␣ collection␣practices␣may␣be␣a␣Best␣Practice␣under␣certain␣conditions.␣␣An␣example␣is␣ extended␣collection␣days,␣where␣the␣normal␣working␣day␣for␣collection␣crews␣is␣ lengthened,␣allowing␣operators␣to␣get␣in␣their␣weekly␣hours␣in␣four␣days␣per␣week␣ instead␣of␣five.␣␣The␣advantage␣of␣longer␣collection␣days␣is␣that␣fewer␣routes␣need␣to␣ be␣operated␣to␣collect␣from␣the␣program␣because␣trucks␣stay␣on␣route␣longer␣and␣ collect␣from␣more␣homes␣before␣ending␣the␣day.␣␣There␣is␣a␣certain␣amount␣of␣non- productive␣time␣with␣each␣route␣(i.e.,␣daily␣preventative␣maintenance,␣fuelling,␣fluid␣ checks,␣breaks,␣etc.).␣␣Fewer␣routes␣mean␣less␣non-productive␣time␣and␣cost␣savings.␣␣ Drawbacks␣to␣extended␣collection␣days␣include␣declining␣productivity␣near␣the␣end␣of␣ the␣day␣and␣increasing␣potential␣for␣injury␣or␣accidents.␣␣Considering␣extended␣ collection␣days␣is␣conditional␣on␣trucks␣having␣payload␣capacity␣for␣the␣additional␣ homes␣to␣be␣collected␣(usually␣because␣of␣compaction).␣␣If␣trucks␣are␣usually␣full␣at␣ the␣end␣of␣the␣normal␣work␣day,␣it␣will␣not␣likely␣be␣cost␣effective␣to␣go␣back␣out␣on␣ route.␣␣Extended␣collection␣days␣should␣normally␣seek␣to␣employ␣the␣equipment␣on␣ the␣same␣number␣of␣working␣days␣per␣week␣(five␣or␣six)␣compared␣to␣regular␣ collection␣days␣through␣effective␣use␣of␣labour␣and␣equipment␣allocation.␣ Regardless␣of␣the␣collection␣frequency,␣but␣particularly␣in␣programs␣with␣waste␣bag␣ limits␣or␣lower␣frequency␣of␣collection,␣it␣is␣beneficial␣to␣provide␣convenient␣and␣ consistent␣options␣for␣capturing␣overflow␣materials.␣␣Some␣communities␣have␣depots␣ for␣this␣purpose,␣while␣others␣provide␣clear␣plastic␣bags␣for␣the␣collection␣of␣overflow␣ materials.␣ Routing Regardless␣of␣the␣type␣of␣collection␣procedure␣used,␣it␣is␣a␣Best␣Practice␣that␣ collection␣methods␣are␣designed␣to␣ensure␣that␣the␣routes␣are␣shortest␣in␣distance␣ and␣reach␣all␣the␣residential␣locations.␣␣Route␣design␣should␣also␣maximize␣collection␣ vehicle␣time␣spent␣on␣route␣and␣minimize␣collection␣vehicle␣time␣spent␣off␣route.␣ One␣means␣of␣doing␣this␣is␣to␣use␣large-capacity␣collection␣vehicles.␣␣␣Set␣out␣ instructions␣can␣also␣be␣prepared␣to␣increase␣collection␣efficiency.␣␣For␣example,␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣75 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ when␣street␣layouts␣permit␣and␣safety␣is␣not␣an␣issue␣(and␣particularly␣in␣low-density␣ areas),␣households␣can␣be␣directed␣to␣set␣out␣material␣on␣one␣side␣of␣the␣street␣only.␣ Another␣option␣is␣to␣encourage␣"twinning"␣of␣recycling␣containers␣at␣the␣curbside␣ (residents␣place␣their␣bins␣beside␣their␣neighbour's␣bins)␣to␣maximize␣set␣outs␣per␣ stop.␣␣This␣can␣be␣particularly␣beneficial␣when␣street␣side␣parking␣can␣interfere␣in␣ servicing␣set␣outs,␣or␣when␣houses␣are␣on␣large␣lots.␣This␣technique␣is␣more␣ commonly␣used␣for␣solid␣waste␣collection␣programs␣using␣roll-out␣carts,␣but␣the␣ same␣technique␣works␣for␣recyclables␣collection␣as␣well.␣␣ For␣larger␣programs␣in␣particular,␣and␣for␣private␣collection␣service␣providers,␣the␣use␣ of␣route␣optimization␣tools␣and␣methods␣to␣balance␣routes␣and␣payloads,␣can␣be␣very␣ effective␣in␣reducing␣time␣per␣stop,␣time␣between␣stops,␣off-route␣time,␣and␣miles␣ driven.␣␣Optimized␣routes␣provide␣efficient␣service␣to␣residents,␣reducing␣collection␣ time,␣which␣can␣translate␣into␣lower␣collection␣costs.␣␣Some␣municipal␣staff␣have␣ produced␣in-house␣route␣optimization␣methods␣and␣there␣are␣a␣number␣of␣route␣ optimization␣software␣applications␣available␣for␣municipal␣staff␣to␣purchase.␣␣Whether␣ a␣purchased␣program␣or␣an␣in␣house␣methodology␣is␣used,␣optimizing␣routes␣on␣a␣ regular␣basis␣will␣result␣in␣some␣beneficial␣change.␣ Transfer Transfer␣is␣an␣option␣that␣should␣be␣considered␣for␣programs␣with␣tonnages␣of␣ recyclables␣considered␣too␣small␣to␣support␣their␣own␣MRF,␣or␣for␣larger␣programs␣ without␣their␣own␣MRF␣with␣direct␣haul␣time␣to␣a␣MRF␣of␣greater␣than␣about␣one␣ hour.␣How␣recyclables␣will␣be␣transferred␣will␣depend␣on␣the␣destination␣MRF.␣The␣ degree␣of␣commingling,␣receiving␣hours,␣and␣possibly␣the␣type␣of␣transfer␣vehicle␣ that␣can␣be␣used␣are␣typically␣items␣that␣the␣MRF␣will␣dictate.␣␣Transfer␣of␣single␣ stream␣recyclables␣using␣light␣compaction␣will␣likely␣be␣simpler␣and␣more␣economical␣ than␣transfer␣of␣two␣stream␣recyclables.␣ The␣design␣of␣a␣transfer␣station␣can␣vary␣from␣a␣very␣simple␣split-elevation,␣direct␣ unload␣operation␣into␣an␣open␣top␣transfer␣trailer␣(for␣small␣tonnages)␣to␣more␣ sophisticated␣enclosed␣structures␣with␣several␣loading␣bays.␣A␣recent␣WDO␣report␣ provides␣more␣detailed␣information␣about␣transfer␣systems.␣The␣cost␣of␣providing␣a␣ transfer␣option␣must␣be␣weighed␣against␣that␣of␣direct␣haul.␣To␣assist␣in␣this,␣an␣Excel␣ model␣has␣been␣developed␣to␣assess␣different␣transfer␣options␣on␣a␣site␣specific␣ basis␣(check␣with␣WDO␣on␣how␣to␣access␣model).␣␣ ␣ Sources and Links E&E␣Fund␣Project␣Number␣207.␣␣York Collection and Processing Optimization Study,␣ 2006␣ http://www.stewardshipontario.ca/eefund/projects/benchmark.htm#207␣ Efficient␣Recycling␣Collection␣Routing␣in␣Pictou␣County,␣2001␣ http://www.cogs.ns.ca/planning/projects/plt20014/images/research.pdf␣ 76 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ US␣Environmental␣Protection␣Agency.␣Getting More for Less: Improving Collection Efficiency,␣1999␣ www.epa.gov/garbage/coll-eff/r99038.pdf␣ Single Stream Best Practices Manual and Implementation Guide,␣Susan␣Kinsella,␣ Conservatree,␣2007␣ http://conservatree.com/learn/SolidWaste/bestpractices.shtml␣ "Assessment of Ontario Transfer Capabilities of Residential Blue Box Materials and Opportunities for Cost Savings";␣Jacques␣Whitford␣for␣WDO;␣December,␣2006␣ Waste␣Diversion␣Ontario␣ www.wdo.ca␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣77 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best Practices in Processing of Recyclable Materials ␣ Overview Processing␣of␣Blue␣Box␣recyclables␣at␣a␣MRF␣is␣an␣intermediate␣step␣between␣the␣ collection␣of␣the␣recyclables␣and␣the␣marketing␣of␣those␣materials␣to␣selected␣ material␣markets.␣The␣role␣of␣a␣MRF␣is␣to␣receive,␣sort␣and␣prepare␣the␣recyclables␣to␣ meet␣material␣specifications␣dictated␣by␣the␣selected␣markets.␣Discussed␣herein␣are␣ selected␣design␣and␣operational␣Best␣Practices␣and␣associated␣considerations.␣␣ Please␣refer␣to␣the␣Fundamental␣Best␣Practice␣on␣Operation␣Optimization,␣as␣well␣as␣ the␣description␣of␣Curbside␣Recycling␣Best␣Practices␣for␣additional␣relevant␣ information.␣␣␣ ␣ Key Benefits and Outcomes By␣improving␣and␣optimizing␣processing␣functions,␣municipalities␣can␣obtain␣the␣ following␣effectiveness␣benefits:␣ Increased␣recovery␣of␣materials␣and␣diversion␣from␣landfill␣ Improved␣separation␣of␣materials␣ Lower␣residue␣levels␣␣ Consistent␣material␣quality␣ Improved␣relationships␣with␣end-markets␣ Programs␣can␣become␣more␣efficient␣due␣to␣the␣following␣factors:␣ Reduced␣need␣for␣staff,␣reduced␣downtime,␣reduced␣maintenance␣␣ Increased␣revenues␣from␣sale␣of␣recyclables␣captured␣ Improved␣employee␣safety␣and␣ergonomics␣ Improved␣utilization␣of␣capital␣ ␣ Description and Implementation of Best Practice The␣design␣of␣a␣MRF␣is␣dependent␣on␣the␣materials␣delivered,␣the␣composition␣of␣ those␣materials,␣the␣degree␣of␣commingling,␣the␣annual␣tonnages␣delivered,␣and␣the␣ proposed␣grades␣and␣specifications␣of␣materials␣to␣be␣produced␣and␣marketed.␣␣␣ As␣previously␣mentioned,␣smaller␣communities␣that␣employ␣curbside␣material␣sorting␣ may␣rely␣on␣low-tech␣bulking␣facilities␣to␣densify␣materials␣for␣shipping.␣These␣ facilities␣generally␣have␣no␣sorting␣capability,␣or␣feature␣a␣rudimentary␣sorting␣system␣ (i.e.␣sorting␣directly␣from␣the␣pile␣of␣material␣deposited␣on␣the␣floor␣by␣the␣truck)␣that␣ is␣not␣recommended␣for␣safety␣and␣health␣reasons.␣␣Medium-sized␣programs␣ featuring␣dual-stream␣collection␣may␣use␣processing␣facilities␣that␣rely␣heavily␣on␣ manual␣sorting␣because␣the␣material␣flow-through␣does␣not␣justify␣the␣capital␣ expense␣on␣automated␣sorting␣equipment.␣The␣operation␣of␣efficient␣manual␣(labour- Best␣Practice␣ Spotlight 78 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ based)␣sorting␣systems␣has␣been␣refined␣over␣many␣years,␣and␣such␣systems␣are␣ available␣on␣the␣market␣by␣MRF␣technology␣companies.␣Although␣labour␣costs␣can␣be␣ high,␣these␣systems␣have␣a␣place␣in␣MRF␣design␣and␣will␣continue␣to␣be␣used.␣␣For␣ many␣programs,␣they␣can␣be␣a␣cost-effective␣way␣of␣sorting␣materials␣if␣managed␣ properly.␣Larger␣programs␣with␣higher␣tonnages␣and␣an␣expanded␣degree␣of␣ commingling␣of␣recyclables␣are␣able␣to␣support␣more␣sophisticated␣mechanical␣ sorting␣at␣the␣MRF.␣␣It␣is␣a␣best␣practice␣to␣consider␣opportunities␣for␣regional␣ cooperation␣with␣respect␣to␣collection␣and␣processing,␣to␣enhance␣economies␣of␣ scale␣and␣program␣efficiency.␣␣Similarly,␣consideration␣should␣also␣be␣given␣to␣ handling␣recyclables␣captured␣through␣institutional,␣commercial␣and␣industrial␣(ICI)␣ recycling␣programs␣as␣a␣means␣to␣increase␣throughput␣and␣improve␣processing␣ facility␣economies␣of␣scale.␣ The␣schematic␣below␣illustrates␣how␣collection␣and␣processing␣systems␣change␣with␣ increased␣tonnage␣recovered.␣ Collection Annual Tonnes MRF Multi-sort curbside and depot programs well suited Less than 10,000 Dedicated MRF may not be economically feasible Dual stream curbside collection (with possible separation of glass) 10,000 to 40,000 Dual stream MRFs most suitable Investigate feasibility of single stream curbside collection More than 40,000 Investigate feasibility of single stream processing and market impacts Investigate feasibility of plastics optical sort ␣ Regardless␣of␣the␣type␣of␣MRF,␣there␣are␣a␣number␣of␣conditional␣Best␣Practices␣that␣ should␣be␣considered␣by␣any␣program␣looking␣to␣improve␣processing␣effectiveness,␣ efficiency␣and␣costs.␣These␣include:␣ Provide␣at␣least␣2␣day's␣storage␣capacity␣for␣incoming␣recyclables.␣This␣permits␣a␣ second␣shift␣operation␣and␣provides␣a␣storage␣buffer␣during␣unscheduled␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣79 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ equipment␣down␣time.␣Consider␣planning␣for␣a␣second␣shift,␣to␣maximize␣the␣ use␣of␣processing␣equipment␣and␣to␣allow␣for␣processing␣of␣additional␣materials␣ Build␣in␣as␣much␣flexibility␣as␣possible␣into␣the␣design␣and␣operational␣approach;␣ this␣allows␣responding␣to␣changing␣needs␣and␣circumstances␣(e.g.,␣changes␣in␣ material␣mix,␣additional␣materials,␣improved␣technology,␣optical␣sorting,␣changes␣ in␣market␣specifications,␣seasonal␣surges␣in␣tonnage,␣etc.)␣ Balance␣the␣use␣of␣mechanization␣and␣labour.␣Evaluate␣the␣benefits␣and␣cost␣of␣ labour␣and␣capital␣in␣each␣processing␣step␣to␣identify␣the␣optimum␣balance␣ Use␣appropriate␣technology␣-␣the␣right␣tool␣for␣the␣job.␣These␣may␣include␣use␣of␣ balers␣sized␣and␣designed␣to␣match␣the␣nature␣of␣material␣to␣be␣processed,␣ ergonomically␣designed␣sorting␣lines,␣appropriately-sized␣and␣designed␣loaders␣ to␣handle␣incoming␣materials,␣etc␣ Provide␣adequate␣pre-sort␣capability.␣This␣practice␣provides␣the␣ability␣to␣remove␣ oversize␣and␣problem␣materials␣such␣as␣large␣cardboard,␣wire,␣plastic␣film,␣etc.␣ before␣reaching␣mechanical␣sorting␣equipment,␣where␣they␣may␣interfere␣or␣ cause␣damage␣or␣interfere␣with␣subsequent␣processing.␣Removal␣of␣these␣ materials␣improves␣the␣efficiency␣of␣subsequent␣sorting␣operations.␣␣Pre-sort␣ capacity␣also␣offers␣an␣opportunity␣for␣sorting␣future␣add-on␣materials,␣such␣as␣ bagged␣film␣plastic,␣textiles␣or␣oversized␣plastic␣bottles.␣␣Length␣of␣pre-sort␣ conveyor␣required␣is␣dependent␣on␣the␣quantity␣and␣type␣of␣contamination␣ present␣and␣the␣width␣of␣storage␣bunkers␣or␣cages␣required␣below␣the␣sorting␣ conveyor␣ Use␣fluffers␣(at␣the␣baler␣in-feed)␣or␣perforators␣with␣single␣ram␣balers,␣as␣some␣ plastic␣bottles␣are␣difficult␣to␣bale␣(especially␣bottles␣with␣the␣lids␣still␣on).␣While␣ single␣ram␣balers␣are␣suitable␣for␣smaller␣MRFs,␣they␣typically␣do␣not␣have␣the␣ ability␣of␣larger␣2-ram␣balers␣to␣produce␣dense␣plastic␣bales.␣The␣use␣of␣fluffers␣ or␣perforators␣results␣in␣improved␣bale␣density␣of␣up␣to␣20%.␣ Investigate␣the␣feasibility␣of␣optical␣sorting␣of␣plastics␣if␣MRF␣throughput␣tonnage␣ is␣>40,000␣tonnes,␣or␣alternatively,␣if␣3␣or␣more␣sorters␣are␣required␣for␣sorting␣ plastic␣containers.␣PET␣bottles␣are␣the␣most␣economical␣target␣for␣automatic␣ sorting,␣as␣the␣number␣of␣bottles␣per␣kilogram␣is␣significantly␣higher␣than␣for␣ HDPE␣and␣the␣absolute␣number␣of␣PET␣bottles␣is␣higher␣in␣Canada␣as␣well.␣It␣ should␣also␣be␣noted␣that␣automated␣systems␣are␣primarily␣designed␣for␣sorting␣ plastic␣bottles␣only␣and␣the␣addition␣of␣tubs/lids,␣clamshells,␣and␣polystyrene␣ may␣limit␣the␣applicability␣of␣this␣technology␣in␣Canada,␣compared␣to␣other␣ regions,␣such␣as␣the␣United␣States␣where␣collection␣and␣processing␣of␣these␣ other␣plastic␣containers␣and␣components␣is␣not␣widespread.␣The␣shape␣of␣tubs␣ and␣lids␣is␣not␣well␣suited␣to␣the␣capabilities␣of␣the␣automated␣sorting␣equipment.␣␣ However,␣if␣the␣program␣handles␣a␣large␣volume␣of␣plastics,␣it␣might␣be␣desirable␣ to␣leave␣space␣for␣optical␣sorting␣in␣a␣new␣MRF␣design,␣in␣the␣event␣that␣this␣will␣ be␣added␣later.␣Retrofitting␣a␣MRF␣with␣an␣automated␣plastic␣sorting␣system␣ requires␣a␣source␣of␣compressed␣air␣for␣the␣ejection␣mechanism,␣which␣most␣ MRFs␣will␣not␣install␣as␣a␣matter␣of␣course.␣␣ 80 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Make␣an␣appropriate␣level␣of␣capital␣investment␣to␣maximize␣benefits␣over␣the␣ long␣term␣at␣a␣reasonable␣payback␣level␣(a␣detailed␣feasibility␣analysis␣is␣required).␣ Pursue␣the␣"low␣hanging␣fruit"␣first␣-␣meaning␣those␣options␣that␣provide␣the␣ greatest␣return␣on␣investment␣with␣respect␣to␣meeting␣specified␣operational␣ performance␣and␣efficiency␣targets␣ Build␣into␣contracts␣a␣clear␣understanding␣of␣preventive␣maintenance␣and␣ equipment␣replacement␣requirements␣to␣maximize␣equipment␣life␣and␣ensure␣ good␣equipment␣performance␣ In␣addition␣to␣the␣above,␣the␣following␣is␣a␣list␣of␣"toolbox"␣items␣that␣might␣be␣ considered␣in␣MRF␣design␣and␣operation.␣Many␣of␣these␣were␣observed␣during␣MRF␣ site␣visits␣in␣this␣project:␣ Municipal␣ownership␣of␣MRFs␣-␣increasingly␣more␣municipalities␣are␣electing␣to␣ own␣their␣own␣MRF␣and␣contract␣the␣operation.␣This␣gives␣them␣more␣control␣of␣ their␣processing␣operations␣(e.g.,␣ability␣to␣test␣and␣add␣materials,␣ability␣to␣ retrofit␣as␣necessary␣to␣accommodate␣new␣technologies␣and␣processing␣ systems,␣etc.).␣While␣private␣sector-owned␣MRFs␣ease␣the␣capital␣financing␣ requirements␣of␣municipalities,␣they␣may␣offer␣less␣flexibility␣to␣the␣municipality␣ (e.g.,␣in␣what␣materials␣they␣can␣process,␣operating␣hours,␣number␣of␣streams␣ processed,␣willingness␣to␣invest␣in␣additional␣equipment␣or␣equipment␣ maintenance␣to␣further␣reduce␣operating␣costs,␣etc.).␣␣Contracts␣for␣operation␣of␣ publicly-owned␣MRFs␣by␣private␣contractors␣should␣not␣exceed␣ten␣years␣in␣ length.␣␣ Provide␣frequent␣training␣of␣sorters␣to␣identify␣recyclables,␣improve␣sorting␣ efficiency,␣reduce␣turnover␣ Use␣variable␣speed␣conveyors␣wherever␣possible␣to␣adjust␣for␣material␣changes␣ and␣staff␣sorting␣variability␣ Incorporate␣ergonomic␣considerations␣in␣design␣with␣adherence␣to␣the␣ANSI␣ Z245.41-2004␣Facilities␣for␣the␣Processing␣of␣Commingled␣Recyclable␣Materials␣ -␣Safety␣Requirements␣ Incorporate␣methods␣to␣encourage␣a␣uniform␣flow␣of␣material␣through␣the␣process␣ (even␣flow␣at␣reduced␣burden␣depth)␣(e.g.,␣levelling␣drums,␣variable␣speed␣ conveyors,␣provide␣2␣to␣3-foot␣drop␣at␣fibre␣conveyor␣transitions,␣etc.)␣ To␣the␣extent␣possible,␣remove␣large␣and␣bulky␣material␣(such␣as␣OCC␣and␣items␣ that␣can␣be␣mechanically␣sorted)␣first␣on␣sort␣lines␣to␣get␣these␣materials␣out␣of␣ the␣sorters'␣way␣ Use␣negative␣sorting␣in␣the␣appropriate␣circumstances␣to␣sort␣commodities␣to␣ minimize␣handling,␣especially␣when␣markets␣for␣such␣a␣commodity␣are␣more␣ forgiving.␣␣This␣practice␣is␣mostly␣applicable␣when␣the␣material␣is␣predominant␣ on␣the␣conveyor,␣and␣positively␣sorting␣the␣residue␣as␣opposed␣to␣the␣material␣is␣ a␣better␣use␣of␣the␣sorters'␣skills.␣For␣example,␣if␣a␣community␣has␣a␣market␣for␣ newspaper␣with␣a␣significant␣allowance␣for␣other␣fibre␣materials␣(i.e.␣#6␣ONP),␣ this␣material␣may␣be␣a␣large␣percentage␣of␣the␣fibre␣stream␣on␣the␣conveyor␣and␣ thus␣best␣left␣to␣negative␣sort␣at␣the␣end.␣In␣the␣absence␣of␣such␣circumstances,␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣81 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ residue␣should␣be␣removed␣by␣negative␣sort␣to␣minimize␣labour␣requirements␣ and␣maximize␣material␣quality␣ Use␣technology␣(screens,␣air␣classifier,␣magnets,␣etc.)␣early␣in␣the␣process␣to␣ reduce␣the␣volume␣to␣be␣sorted␣and␣leave␣an␣opportunity␣for␣supplementary␣ recovery␣(i.e.,␣quality␣control)␣after␣the␣technology␣has␣been␣applied␣to␣maximize␣ the␣recovery␣of␣valuable␣commodities␣ To␣the␣extent␣possible,␣use␣gravity␣and␣free␣fall␣to␣move␣materials␣from␣processing␣ to␣storage␣and␣further␣processing␣to␣simplify␣the␣operation,␣reduce␣maintenance,␣ reduce␣floor␣space,␣requirements,␣and␣reduce␣operating␣costs.␣One␣example␣of␣ this␣is␣to␣use␣vertical␣storage␣hoppers␣that␣release␣sorted␣materials␣when␣they␣ are␣scheduled␣to␣be␣fed␣into␣the␣baler␣ Optimize␣traffic␣flow␣control␣to␣reduce␣unloading␣time␣and␣congestion;␣and␣ minimize␣double␣handling␣where␣possible␣for␣example␣by␣using␣conveyors␣to␣ move␣materials␣as␣opposed␣to␣repeated␣loading␣and␣unloading␣ Provide␣workers␣with␣environmentally␣comfortable␣and␣safe␣working␣conditions␣in␣ accordance␣to␣ANSI␣Z245.41-2004␣Standard␣(heat/cool,␣ventilation,␣lighting,␣ safety␣and␣protective␣equipment,␣etc.)␣␣Ensure␣knowledge␣of␣health␣and␣safety␣ requirements,␣including␣Pre-Start␣Health␣and␣Safety␣Review,␣the␣provision␣of␣ safety␣training␣in␣accordance␣to␣ANSI␣Z245.41-2004,␣minimization␣of␣noise␣and␣ air␣contamination,␣and␣the␣safe␣use␣of␣equipment,␣personal␣protection␣ equipment␣(PPE).␣ Provide␣a␣quality␣control␣station␣at␣the␣baler␣pre-feed,␣in␣place␣of␣several␣quality␣ control␣stations␣for␣individual␣materials␣␣ Consider␣compacting,␣or␣possibly␣baling␣residue,␣to␣minimize␣shipping␣costs␣to␣ landfill␣ Monitor␣residue␣rates␣and␣work␣to␣improve␣both␣incoming␣and␣outgoing␣product␣ quality␣ Conduct␣periodic␣efficiency/optimization␣studies␣and␣provide␣structured␣ opportunities␣for␣employee␣input␣to␣provide␣for␣continuous␣improvement␣ Single Stream Recycling While␣the␣discussion␣above␣relates␣to␣all␣MRFs,␣there␣exists␣particular␣interest␣in␣the␣ development␣of␣single␣stream␣recycling.␣The␣term␣"Single␣Stream␣Recycling"␣refers␣ to␣a␣process␣in␣which␣Blue␣Box␣recyclables,␣container␣and␣fibre␣materials,␣are␣ collected␣from␣residences␣and/or␣businesses␣in␣a␣single,␣fully␣commingled␣form␣and␣ subsequently␣separated␣and␣processed␣into␣marketable␣secondary␣materials␣at␣a␣ materials␣recovery␣facility.␣The␣following␣discussion␣reviews␣a␣number␣of␣key␣issues␣ related␣to␣single␣stream␣recycling,␣with␣particular␣emphasis␣on␣single␣stream␣MRFs.␣ The␣reader␣is␣also␣directed␣to␣the␣Best␣Practice␣Spotlight␣on␣Curbside␣Collection␣ discussion␣for␣more␣detail␣on␣related␣single␣stream␣collection␣issues.␣ As␣the␣definition␣implies,␣there␣are␣two␣parts␣of␣a␣single␣stream␣recycling␣system␣that␣ are␣generally␣implemented␣in␣tandem:␣ 82 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Single stream Collection␣of␣Recyclables␣-␣To␣facilitate␣efficient␣collection␣ residents␣are␣told␣that␣there␣is␣no␣need␣to␣segregate␣recyclables␣into␣separate␣ streams␣(e.g.,␣fibre,␣containers).␣The␣recyclables␣can␣then␣be␣collected␣using␣ standard␣single␣compartment␣collection␣vehicles,␣in␣some␣instances,␣with␣semi- automated␣or␣automated␣loading␣capabilities.␣The␣use␣of␣larger␣capacity␣ containers␣(carts,␣bags)␣encourages␣consideration␣of␣a␣reduction␣in␣collection␣ frequency␣(from␣weekly␣to␣every␣other␣week)␣with␣resulting␣cost␣savings.␣The␣ use␣of␣a␣large␣container␣allows␣for␣the␣collection␣of␣additional␣recyclable␣ materials␣(such␣as␣a␣full␣range␣of␣fibres␣and␣rigid␣plastic␣containers),␣as␣well␣as␣ the␣reduction␣in␣collection␣frequency␣due␣to␣the␣additional␣storage␣capacity␣ provided␣by␣the␣container.␣␣It␣also␣provides␣convenience␣and␣ease␣of␣use␣to␣the␣ resident␣and/or␣business.␣In␣some␣programs,␣residents␣use␣plastic␣bags,␣rather␣ than␣rigid␣containers,␣to␣set␣out␣the␣commingled␣recyclables␣ Single stream Processing of Recyclables -␣The␣implementation␣of␣a␣single␣ stream␣recycling␣system␣also␣requires␣the␣availability␣of␣a␣materials␣recovery␣ facility␣(MRF)␣that␣is␣able␣to␣accept␣and␣process␣recyclables␣that␣are␣collected␣in␣ a␣single␣stream␣form.␣ There␣has␣been␣a␣tremendous␣growth␣in␣the␣implementation␣of␣the␣single␣stream␣ recycling␣approach␣in␣the␣last␣decade.␣In␣1995,␣there␣were␣five␣single␣stream␣MRFs␣ in␣the␣United␣States.␣␣In␣2000,␣there␣were␣64␣single␣stream␣MRFs.␣␣These␣facilities␣ represented␣more␣than␣20%␣of␣the␣MRF␣processing␣capacity␣in␣the␣U.S.␣in␣the␣year␣ 2000.␣According␣to␣Governmental␣Advisory␣Associates,␣a␣Westport,␣Conn.,␣ consulting␣firm␣that␣maintains␣a␣database␣on␣MRFs,␣there␣are␣presently␣about␣100␣ municipal␣and␣regional␣single␣stream␣programs␣located␣in␣22␣states␣serving␣about␣27␣ million␣residents.␣␣␣ While␣single␣stream␣recycling␣may␣not␣be␣appropriate␣for␣every␣community,␣there␣is␣a␣ definite␣trend␣regarding␣the␣implementation␣of␣this␣approach␣for␣residential␣recycling␣ systems.␣It␣is␣noteworthy␣that␣a␣number␣of␣the␣most␣aggressive␣and␣dedicated␣U.S.␣ recycling␣communities␣have␣converted␣to␣single␣stream␣recyclables␣collection␣ programs.␣␣Among␣the␣converts␣are:␣ Seattle,␣Washington␣␣ Portland,␣Oregon␣␣ San␣Jose,␣California␣␣ Los␣Angeles,␣California␣ Denver,␣Colorado␣ Plano,␣Texas.␣ The␣Canadian␣experience␣is␣similar,␣especially␣in␣Ontario.␣In␣2004,␣approximately␣ 20%␣of␣Blue␣Box␣tonnage␣was␣processed␣through␣single␣stream␣MRFs.␣In␣2006,␣this␣ had␣increased␣to␣approximately␣40%.␣Programs␣such␣as␣the␣City␣of␣Toronto,␣York␣ Region,␣Peel␣Region,␣and␣Sudbury␣have␣introduced␣single␣stream␣recycling␣over␣the␣ past␣two␣years.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣83 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣following␣factors␣have␣contributed␣to␣the␣rapid␣growth␣of␣single␣stream␣systems␣ in␣the␣last␣ten␣years:␣ Desire to Increase Number and Quantity of Recyclables -␣The␣adoption␣of␣ higher␣recycling␣goals␣has␣caused␣communities␣to␣target␣more␣materials␣for␣ collection,␣exacerbating␣the␣problems␣associated␣with␣curb-sort␣collection␣ systems␣(e.g.,␣limited␣number␣and␣size␣of␣compartments,␣limited␣bin␣capacity,␣ etc.)␣ Householder Desire for Convenience and Ease of Use - The␣increase␣in␣the␣ number␣of␣materials␣targeted␣for␣recycling␣increased␣the␣difficulty␣of␣the␣ resident's␣participation␣in␣source-separated␣recyclables␣collection␣systems,␣ leading␣first␣to␣the␣development␣of␣the␣dual-stream␣concept␣and␣later␣to␣the␣ single␣stream␣approach.␣␣Single␣stream␣recycling␣has␣shown␣to␣be␣successful␣in␣ increasing␣both␣participation␣and␣capture␣rates␣even␣in␣communities␣that␣ previously␣had␣good␣two-stream␣recovery␣rates␣ Improvements in MRF Processing Technologies -␣The␣heavy␣reliance␣of␣early␣ MRFs␣on␣manual␣labour␣led␣to␣the␣development␣and/or␣refinement␣of␣materials␣ handling␣technologies␣to␣the␣point␣where␣screening␣systems␣can␣now␣reliably␣ and␣effectively␣sort␣out␣containers␣and␣fibrous␣materials.␣␣In␣the␣last␣ten␣years␣or␣ so,␣improvements␣have␣been␣made␣in␣MRF␣processing␣equipment␣-␣specifically,␣ disc␣screens␣and␣optical␣sorting␣equipment␣(for␣larger␣facilities)␣-␣␣that␣have␣ enabled␣MRFs␣to␣cost␣effectively␣process␣single␣stream␣recyclables␣ Improvements in Automated Collection Technologies -␣In␣the␣last␣20␣years,␣ there␣has␣been␣significant␣growth␣in␣the␣utilization␣of␣automated␣refuse␣ collection␣vehicles␣for␣both␣refuse␣and␣recyclables␣collection,␣particularly␣in␣the␣ U.S.␣␣This␣trend␣has␣not␣occurred␣in␣Ontario,␣although␣it␣may␣become␣more␣ prevalent␣in␣future␣years␣where␣weather␣permits.␣␣The␣growth␣of␣this␣market␣has␣ resulted␣in␣design␣improvements␣that␣have␣increased␣the␣reliability␣and␣reduced␣ the␣maintenance␣costs␣of␣automated␣collection␣equipment,␣as␣well␣as␣lowered␣ equipment␣prices␣ Pressure to Reduce Overall System Costs and Minimize Cost Increases Resulting from Addition of New Materials -␣In␣many␣parts␣of␣Canada␣and␣␣ the␣U.S.,␣different␣governments␣are␣responsible␣for␣the␣collection␣and␣ processing␣elements␣of␣curbside␣recycling␣systems␣(i.e.,␣cities␣and␣towns␣ assumed␣or␣were␣given␣responsibility␣for␣recyclables␣collection,␣while␣counties␣ or␣states␣implemented␣MRFs).␣For␣this␣reason,␣there␣was␣little␣opportunity␣or␣ incentive␣to␣look␣at␣system-wide␣efficiencies.␣␣It␣took␣large␣municipal␣and␣private␣ sector␣organizations␣with␣major␣responsibilities␣for␣both␣recyclables␣collection␣ and␣processing␣service,␣such␣as␣the␣Peel␣Region,␣the␣City␣of␣Toronto,␣City␣of␣ Phoenix,␣Waste␣Management,␣Inc.,␣etc.,␣to␣recognize␣the␣potential␣system␣ efficiencies␣associated␣with␣the␣single␣stream␣approach.␣These␣efficiencies␣are␣ primarily␣associated␣with␣the␣curbside␣collection␣of␣recyclables␣in␣a␣single␣stream␣ form.␣Very␣often,␣single␣stream␣recycling␣has␣been␣implemented␣to␣ accommodate␣other␣waste␣management␣practices␣(e.g.,␣co-collection,␣addition␣ of␣household␣organics␣collection,␣etc.)␣ 84 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Consolidation in the Waste and Recycling Industries -␣With␣fewer␣companies␣ handling␣greater␣quantities␣of␣materials␣from␣larger␣geographic␣areas,␣larger,␣ more␣automated␣regional␣MRFs␣have␣become␣increasingly␣feasible.␣␣Capital␣ investment␣in␣processing␣systems␣has␣increased,␣and␣with␣it␣the␣use␣of␣single␣ stream␣systems␣ According␣to␣its␣promoters,␣single␣stream␣recycling␣is␣reported␣to␣have␣the␣following␣ benefits:␣ Easier␣and␣more␣convenient␣for␣residents␣ Increased␣recyclable␣capture␣rates␣due␣to␣the␣ability␣to␣collect␣more␣types␣and␣ volumes␣of␣materials␣ Reduction␣in␣scavenging␣(materials␣are␣usually␣set␣out␣in␣one␣larger␣container)␣ Less␣wind␣scatter␣and␣litter␣ Protection␣of␣paper␣from␣rain␣if␣carts␣or␣bags␣are␣used␣ Ability␣to␣use␣high␣capacity␣collection␣vehicles,␣including␣automated␣collection␣ vehicles␣in␣some␣areas␣ Improved␣collection␣efficiencies␣(reduced␣seconds␣per␣stop,␣more␣materials␣per␣ stop)␣ Reduced␣fatigue␣and␣risks␣to␣workers,␣especially␣when␣the␣system␣is␣fully␣or␣semi- automated␣ Reported␣disadvantages␣include␣the␣following:␣ Less␣quality␣control␣at␣curb␣ Low␣recovery␣of␣glass␣by␣colour␣due␣to␣more␣glass␣breakage␣ Recovered␣materials␣contamination,␣especially␣paper␣with␣glass␣shards␣and␣plastic␣ film␣ Loss␣of␣collected␣materials␣due␣to␣cross␣over␣contamination␣(e.g.,␣plastic␣bottles␣ ending␣up␣in␣paper␣bales)␣ Potentially␣lower␣value␣of␣recovered␣materials␣ Contamination␣of␣fibre␣caused␣by␣food␣and␣liquids␣originating␣from␣the␣containers;␣ Increase␣in␣MRF␣residuals␣ Higher␣MRF␣capital␣and␣processing␣costs␣ Higher␣vehicle␣maintenance␣costs␣(for␣automated␣vehicles)␣ Increased␣marketing␣of␣minimally␣sorted␣paper␣as␣mixed␣paper␣-␣much␣of␣it␣ shipped␣overseas␣-␣rather␣than␣sorting␣paper␣into␣grades␣used␣by␣domestic␣mills,␣ thereby␣creating␣supply␣concerns.␣(Also␣results␣in␣low␣grading,␣as␣opposed␣to␣ highest␣and␣best␣use,␣and␣ultimate␣deterioration␣of␣material␣quality)␣ Single␣stream␣recycling␣is␣a␣complex␣issue␣that␣impacts␣virtually␣all␣of␣the␣major␣ components␣of␣a␣solid␣waste␣management␣system.␣␣Specifically,␣single␣stream␣ recycling␣program␣components␣are␣listed␣below.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣85 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Collection -␣Although␣collection␣efficiencies␣can␣be␣achieved␣with␣single␣stream␣ recycling,␣this␣is␣not␣a␣certainty.␣␣Municipalities␣considering␣single␣stream␣recycling␣ need␣to␣take␣a␣system-wide␣approach␣because␣collection␣savings␣will␣only␣be␣ achieved␣under␣certain␣circumstances.␣␣If␣fully␣automated␣waste␣collection␣is␣ franchised␣or␣contracted␣for␣the␣entire␣municipality,␣there␣is␣a␣strong␣incentive␣to␣ investigate␣single␣stream␣recycling␣because␣existing␣trucks␣can␣be␣used␣to␣collect␣ both␣waste␣and␣recyclables␣on␣separate␣routes.␣␣However,␣if␣most␣waste␣collection␣is␣ performed␣via␣rear-load␣manual␣trucks,␣single␣stream␣recycling␣will␣require␣an␣entirely␣ new␣collection␣fleet,␣and␣will␣impose␣a␣cart-based␣system␣on␣residents␣who␣may␣be␣ accustomed␣to␣setting␣out␣bags,␣bins,␣or␣bundles␣or␣recyclables.␣Similarly,␣if␣a␣ municipality␣decides␣to␣maintain␣a␣two␣box␣collection␣system,␣potential␣savings␣in␣ stop␣times␣at␣the␣curb␣will␣not␣be␣fully␣realized.␣␣ Single-stream␣collection␣systems␣typically␣use␣collection␣equipment␣with␣on␣board␣ compaction␣that␣is␣also␣used␣for␣waste␣collection␣for␣simplicity␣of␣operations␣and␣ maintenance.␣␣Although␣waste␣benefits␣from␣maximum␣compaction,␣single␣stream␣ recycling␣collection␣can␣only␣accept␣some␣compaction␣before␣its␣impact␣will␣seriously␣ affect␣the␣performance␣of␣the␣processing␣system.␣␣The␣processing␣system␣is␣based␣ on␣the␣separation␣of␣"flats␣and␣rounds"␣or␣two-dimensional␣objects␣from␣three- dimensional␣objects.␣␣Excessive␣compaction␣during␣collection␣can␣compromise␣this␣ property␣differential.␣ Reduction␣of␣the␣collection␣frequency␣from␣weekly␣to␣every-other-week␣collection␣ can␣lead␣to␣significant␣cost␣savings␣in␣single␣stream␣systems.␣While␣this␣option␣has␣ been␣identified␣by␣as␣a␣promising␣strategy␣to␣ensure␣the␣long-term␣economic␣viability␣ of␣residential␣curbside␣recycling␣systems,␣there␣appears␣to␣be␣no␣documentation␣in␣ the␣literature␣of␣its␣combined␣economic␣impacts.␣ Public Education -␣For␣the␣past␣two␣decades,␣most␣residential␣customers␣who␣live␣ in␣areas␣with␣curbside␣recycling␣have␣been␣asked␣to␣carefully␣prepare␣and␣often␣ separate␣fibre␣from␣containers.␣␣Single␣stream␣recycling␣is␣a␣significant␣change␣in␣ behaviour␣for␣residents␣-␣they␣are␣now␣told␣that␣there␣is␣no␣need␣to␣segregate␣ recyclables␣into␣separate␣containers␣and␣a␣distinctive␣recycling␣truck␣is␣replaced␣by␣a␣ "garbage␣truck".␣␣This␣can␣create␣significant␣scepticism␣among␣them␣about␣whether␣ the␣materials␣are␣actually␣recycled.␣ Processing - There␣is␣no␣question␣that␣processing␣single␣stream␣material␣is␣more␣ costly,␣requires␣more␣capital␣investment,␣and␣requires␣a␣significant␣throughput␣to␣ assure␣financial␣success.␣␣Additionally,␣residuals␣are␣known␣to␣be␣significantly␣higher␣ for␣single␣stream␣MRFs.␣␣These␣high␣residue␣rates␣partially␣offset␣the␣higher␣capture␣ rates␣of␣the␣single␣stream␣program,␣so␣any␣evaluation␣of␣single␣stream␣should␣take␣ into␣account␣both␣impacts.␣ Some␣materials␣are␣not␣compatible␣with␣single␣stream␣systems␣because␣of␣their␣ physical␣properties.␣␣For␣instance,␣plastic␣film␣and␣telephone␣directories␣affect␣the␣ disc␣screen␣performance.␣␣Polystyrene␣pieces␣and␣shredded␣paper␣tend␣to␣flow␣ through␣the␣screens␣and␣contaminate␣mixed␣broken␣glass.␣␣Larger␣plastic␣containers␣ (over␣8␣litres)␣have␣the␣potential␣to␣be␣mechanically␣separated␣into␣the␣cardboard␣ 86 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ stream,␣if␣the␣pre␣sort␣is␣inadequate␣and␣a␣post␣screen␣quality␣control␣on␣cardboard␣is␣ not␣implemented.␣ Marketing - Prior␣to␣converting␣to␣a␣single␣stream␣program,␣it␣will␣be␣extremely␣ important␣to␣understand␣the␣availability␣of␣markets␣for␣single␣stream␣material,␣and␣to␣ evaluate␣the␣potential␣to␣achieve␣target␣specifications␣for␣sorted␣materials.␣␣The␣ acceptability␣of␣materials␣collected␣through␣single␣stream␣systems␣depends␣on␣the␣ specific␣products␣to␣be␣made.␣The␣fact␣that␣some␣paper␣mills␣are␣able␣to␣accept␣ single␣stream␣materials␣does␣not␣mean␣that␣all␣will␣be␣able␣to␣do␣so.␣␣Many␣mills␣ requiring␣high␣quality␣recovered␣paper␣feedstock␣have␣growing␣concerns␣about␣the␣ ongoing␣availability␣of␣suitable␣supply.␣␣␣ Although␣single␣stream␣equipment␣manufacturers␣insist␣that␣their␣configurations␣can␣ produce␣#8␣ONP␣if␣needed,␣there␣has␣been␣mixed␣feedback␣from␣paper␣mills.␣Some␣ indicate␣that␣single␣stream␣material␣is␣highly␣contaminated␣and␣increases␣potential␣to␣ damage␣mill␣equipment,␣while␣others␣point␣to␣examples␣of␣single␣stream␣feedstock␣ that␣is␣far␣better␣quality␣than␣that␣of␣dual␣stream␣customers.␣␣Clearly,␣blanket␣ statements␣regarding␣the␣quality␣of␣fibre␣coming␣from␣single␣stream␣MRFs␣should␣be␣ avoided.␣The␣MRF␣operator␣plays␣a␣key␣role␣in␣product␣quality.␣There␣have␣been␣ exceptionally␣clean␣loads␣produced␣from␣single␣stream␣MRFs␣and␣very␣dirty␣loads␣ from␣dual␣stream␣MRFs.␣␣ While␣the␣issue␣of␣fibre␣contamination␣is␣a␣market␣concern␣for␣single␣stream␣systems,␣ other␣market␣concerns␣also␣exist.␣␣The␣issue␣of␣glass␣breakage␣in␣the␣collection␣and␣ processing␣steps␣and␣the␣resulting␣reduction␣in␣glass␣recovery␣is␣an␣issue␣faced␣in␣ both␣dual-stream,␣as␣well␣as␣single␣stream␣systems,␣but␣is␣a␣greater␣issue␣in␣certain␣ single␣stream␣systems␣-␣particularly␣in␣communities␣without␣access␣to␣glass␣ beneficiation␣facilities␣with␣optical␣sorting␣technology.␣␣ Cost - Despite␣the␣recent␣growth␣in␣single␣stream␣systems,␣it␣would␣be␣a␣mistake␣to␣ assume␣that␣the␣single␣stream␣recycling␣approach␣represents␣the␣most␣economical␣ alternative␣for␣all␣communities.␣In␣some␣cases,␣other␣approaches,␣such␣as␣the␣dual- stream,␣two-bin␣recycling␣approach,␣may␣prove␣to␣be␣more␣economical.␣␣This␣ conclusion␣underscores␣the␣importance␣of␣using␣local␣economic␣and␣market␣data␣in␣ assessing␣the␣economic␣feasibility␣of␣single␣stream␣recycling␣for␣a␣local␣community.␣ ␣ Sources and Links Berenyi,␣Eileen␣B.;␣"Single stream Ahead;"␣Resource␣Recycling,␣August␣2002.␣␣pp␣ 31-33.␣ Entec␣Consulting␣Ltd.;␣"Report on Ontario Blue Box Material Recovery Facilities";␣for␣ WDO;␣March␣2007␣ Tim␣Goodman␣&␣Associates;␣"Single-Stream and Dual Stream Recycling: Comparative Impacts of Commingled Recyclables Processing";␣for␣Minnesota␣ pollution␣control␣Agency;␣January,␣2006␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣87 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Stewardship␣Ontario␣Knowledge␣Network␣ E&E␣Fund␣Project␣Number␣207.␣␣York␣Collection␣and␣Processing␣Optimization␣Study,␣ 2006␣ http://www.stewardshipontario.ca/eefund/projects/benchmark.htm#207␣ Single␣Stream␣Best␣Practices␣Manual␣and␣Implementation␣Guide,␣Susan␣Kinsella,␣ Conservatree,␣2007␣ http://conservatree.com/learn/SolidWaste/bestpractices.shtml␣ ␣ 88 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Successful Marketing Strategy for Processed Recyclables ␣ Overview Marketing␣of␣processed␣recyclable␣materials␣is␣the␣last␣step␣in␣the␣value␣chain␣of␣ municipal␣Blue␣Box␣recycling.␣␣As␣a␣result,␣the␣effective␣execution␣of␣this␣process␣is␣ largely␣influenced␣not␣only␣by␣the␣end-market␣demands␣and␣relationships,␣but␣also␣by␣ virtually␣all␣other␣value␣chain␣elements␣that␣precede␣it.␣␣This␣section␣describes␣a␣ range␣of␣factors␣that␣lead␣to␣improved␣material␣quality␣and␣higher␣revenues␣and␣ provides␣guidance␣on␣how␣to␣structure␣a␣successful␣marketing␣strategy␣ ␣ Key Benefits and Outcomes A␣successful␣marketing␣strategy,␣when␣properly␣designed␣and␣executed,␣has␣the␣ ability␣to␣improve␣program␣effectiveness␣by:␣ Ensuring␣high␣quality␣service␣to␣specified␣requirements␣ Improving␣end-market␣relationships␣ Improving␣contractor␣relationships␣ Allowing␣for␣flexibility␣and␣innovation␣to␣address␣changing␣conditions␣ Positively␣affecting␣system-wide␣program␣strategies␣ Allowing␣processor␣to␣properly␣manage␣inventory␣ Aiding␣market␣development␣ Raising␣municipal␣profile␣ Engaging␣staff␣ Maintaining␣focus␣on␣continuous␣improvement␣ It␣can␣improve␣program␣efficiency␣by:␣ Positively␣affecting␣the␣net␣cost␣of␣the␣overall␣recycling␣program␣ Resulting␣in␣higher,␣more␣predictable␣revenue␣ Potentially␣optimizing␣funding␣ Potential␣mitigating␣municipal␣risk,␣if␣desired␣ Improving␣risk␣management␣by␣way␣of␣due␣diligence␣ Identifying␣potential␣revenue␣enhancements␣through␣modified␣processing␣␣ ␣ Description of Marketing Practices The␣marketing␣of␣recovered␣materials␣is␣one␣of␣the␣most␣critical␣factors␣in␣the␣ success␣of␣any␣municipal␣recycling␣program,␣as␣the␣revenue␣realized␣from␣the␣sale␣of␣ materials␣directly␣affects␣the␣net␣cost␣of␣the␣overall␣recycling␣program.␣Municipal␣ ctice ht␣ Best␣Practice␣ Spotlight␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣89 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ marketing␣strategies␣are␣widely␣diverse␣and␣varied␣(as␣a␣consequence,␣analysis␣of␣ WDO␣data␣did␣not␣conclusively␣identify␣a␣leading␣practice␣in␣this␣realm).␣The␣range␣of␣ strategies␣includes:␣ Marketing␣done␣by␣municipality␣who␣retains␣revenue␣ Marketing␣done␣by␣contractor␣who␣retains␣revenue␣ Marketing␣done␣by␣contractor␣who␣rebates␣most␣of␣the␣revenue␣to␣municipality␣ Marketing␣done␣by␣contractor␣who␣shares␣revenue␣with␣municipality␣(e.g.,␣50/50)␣ Marketing␣done␣by␣municipality␣who␣shares␣revenue␣with␣contractor␣ Municipality␣sells␣commodities␣to␣contractor␣based␣on␣a␣formula␣(contractor␣then␣ markets␣and␣attempts␣to␣receive␣a␣premium)␣ The␣use␣of␣service␣agreements␣or␣spot␣markets␣(or␣a␣combination)␣ The␣use␣of␣tenders␣or␣other␣bidding␣system␣of␣varying␣terms␣ Pricing␣based␣on␣established␣indexes␣such␣as␣the␣Official␣Board␣Markets␣(OBM),␣ Yellow␣Sheet␣Price␣ The␣exclusive␣use␣of␣brokers␣or␣end␣markets␣(or␣combination)␣ Collection␣contract␣that␣does␣not␣include␣control␣of␣material␣once␣collected␣ (collection␣contractor␣responsible␣for␣processing␣and␣marketing)␣ Cooperative␣marketing␣(marketing␣recyclables␣from␣different,␣usually␣smaller,␣ programs)␣ Other␣combinations␣of␣the␣above␣strategies␣ Many␣of␣the␣contractor-controlled␣marketing␣strategies␣listed␣above␣are␣designed␣to␣ mitigate␣municipal␣risk.␣A␣recent␣report,␣titled␣"Blue Box Residential Recycling Best Practices - A Private Sector Perspective",␣jointly␣prepared␣by␣Stewardship␣Ontario␣ and␣the␣Ontario␣Waste␣Management␣Association␣(OWMA),␣suggests␣that␣market␣ risks␣should␣not␣be␣assigned␣to␣the␣contractor without␣fully␣considering␣the␣options␣ and␣potential␣implications.␣If␣contractors␣accept␣risks␣they␣cannot␣control,␣they␣will␣ make␣appropriate␣provisions␣in␣pricing,␣forcing␣municipalities␣to␣pay␣a␣premium.␣By␣ doing␣this,␣contractors␣protect␣the␣bottom␣line␣when␣market␣revenues␣decline,␣and␣ make␣excessive␣profits␣if␣revenues␣meet␣or␣exceed␣expectations.␣Because␣ contractor-controlled␣marketing␣strategies␣are␣often␣tied␣to␣varied␣contractual␣terms␣ and␣pricing␣(e.g.,␣processing␣or␣collection␣fees),␣it␣is␣considered␣best␣practice,␣in␣ cases␣where␣a␣potential␣decision␣may␣be␣to␣assign␣all␣revenues␣to␣the␣contractor,␣to␣ structure␣a␣tender␣that␣permits␣the␣municipality␣to␣assess␣what␣exactly␣is␣being␣ charged␣by␣the␣contractor␣to␣assume␣market␣risks.␣This␣can␣be␣done,␣for␣instance,␣by␣ requesting␣pricing␣options␣that␣include␣revenue␣sharing␣scenarios.␣ The␣OWMA␣report␣suggests␣that␣the␣private␣sector␣preferred␣practice␣is␣for␣the␣ contractor␣to␣retain␣responsibility␣for␣marketing␣the␣materials␣in␣exchange␣for␣a␣small␣ percentage␣of␣revenue␣(5-10%).␣␣These␣revenue␣sharing␣arrangements␣usually␣serve␣ to␣benefit␣both␣parties,␣as␣the␣objectives␣of␣revenue␣maximization␣and␣appropriate␣ risk␣management␣are␣aligned.␣␣It␣should␣be␣noted␣that␣in␣these␣contractor␣marketing␣ 90 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ scenarios,␣municipalities␣need␣to␣employ␣knowledgeable␣staff␣to␣manage␣the␣ contract,␣as␣there␣is␣little␣incentive␣to␣the␣contactor␣to␣realize␣the␣best␣revenues.␣␣␣ Marketing␣by␣municipal␣staff,␣whose␣municipalities␣retain␣the␣revenue,␣can␣also␣be␣a␣ successful␣strategy.␣This␣strategy␣can␣be␣employed␣in␣municipally-operated␣Material␣ Recovery␣Facilities␣(MRFs),␣as␣well␣as␣those␣that␣are␣operated␣on␣behalf␣of␣ municipalities␣by␣contractors.␣ Successful␣marketing␣is␣inherently␣tied␣to␣all␣aspects␣of␣a␣recycling␣program.␣For␣ example,␣materials␣are␣often␣targeted␣for␣recycling␣by␣municipalities␣for␣a␣variety␣of␣ reasons␣not␣related␣to␣their␣marketability␣(e.g.,␣waste␣audit␣information,␣regulations,␣ political␣mandate).␣If␣materials␣included␣in␣the␣program␣do␣not␣have␣established␣ markets␣with␣consistent␣revenue,␣or␣cannot␣be␣used␣to␣displace␣another␣material␣ (e.g.,␣glass␣as␣an␣aggregate␣substitute),␣net␣revenue␣per␣tonne␣is␣negatively␣affected.␣ If␣Promotion␣and␣Education␣(P&E)␣is␣not␣effective␣and␣collection␣crews␣do␣not␣deliver␣ quality␣feedstock␣to␣the␣MRF,␣then␣there␣is␣pressure␣on␣the␣MRF␣to␣meet␣recyclable␣ material␣recovery␣and␣quality␣targets.␣Because␣of␣this,␣the␣marketer␣needs␣to␣ communicate␣with␣those␣responsible␣for␣Program␣Planning,␣P&E␣and␣Collections.␣␣ The␣marketer's␣relationship␣to␣other␣program␣elements␣is␣particularly␣relevant␣when␣ it␣comes␣to␣processing.␣In␣order␣to␣successfully␣market␣processed␣commodities␣at␣ the␣highest␣possible␣revenue,␣a␣marketer␣requires␣a␣consistent␣supply␣of␣quality␣ material␣(i.e.,␣meets␣market␣specifications␣and␣payload␣minimums).␣As␣markets␣for␣ recyclable␣commodities␣are␣generally␣well␣established,␣fluctuation␣in␣revenue␣is␣ primarily␣the␣result␣of␣individual␣product␣quality␣and␣current␣market␣conditions.␣Even␣ if␣staff␣responsible␣for␣marketing␣is␣not␣the␣same␣as␣for␣processing␣(or␣managing␣the␣ processing␣contract),␣it␣is␣important␣that␣the␣marketer␣has␣a␣keen␣understanding␣of␣ MRF␣operations,␣contracts,␣and␣opportunities␣(e.g.,␣alternative␣plastic␣sorts,␣ densification␣options,␣etc.)␣that␣determine␣the␣quality␣and␣composition␣of␣the␣material␣ that␣is␣being␣sold.␣Conducting␣routine␣audits␣helps␣to␣ensure␣that␣opportunities␣that␣ improve␣revenue␣through␣tonnage␣increase␣or␣mitigation␣of␣quality␣concerns␣are␣fully␣ acted␣upon.␣Equally,␣the␣marketer␣needs␣to␣understand␣and␣establish␣relationships␣ with␣markets␣(all␣end-users),␣and␣mutual␣understanding␣of␣the␣composition␣of␣the␣ marketed␣material␣is␣important␣to␣this␣relationship.␣The␣markets,␣to␣which␣recyclable␣ materials␣are␣sold␣for␣revenue,␣are␣critically␣important␣to␣understand,␣as␣they␣specify␣ types,␣quantities,␣and␣quality␣of␣materials␣that␣will␣be␣purchased.␣These␣requirements␣ fundamentally␣influence␣processing,␣collection␣and␣other␣aspects␣of␣a␣recycling␣ program's␣operation.␣␣ ␣ Implementation of a Good Marketing Strategy There␣are␣a␣number␣of␣leading␣practices,␣based␣on␣the␣marketing␣experience␣of␣ developed␣programs␣that␣can␣be␣employed␣by␣municipal␣program␣operators.␣These␣ include:␣ An␣understanding␣of␣basic␣market␣requirements␣ The␣performance␣of␣marketing-related␣audits␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣91 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣provision␣of␣quality␣feedstock␣to␣end␣markets␣ A␣systematic␣approach␣to␣finding␣and␣selecting␣end␣market␣options␣ These␣practices␣and␣their␣benefits␣are␣described␣below␣in␣greater␣detail.␣ Planning and Operating According to General Principles that Promote Service, Integrity and Sound Decision-making Whereas␣a␣waste␣manager␣is␣a␣service␣provider,␣with␣a␣responsibility␣to␣collect␣waste␣ and␣keep␣citizens␣satisfied␣with␣service,␣a␣recycling␣manager␣must␣also␣provide␣ quality␣feedstock␣to␣an␣industrial␣process,␣ensuring␣clean,␣consistent␣volumes␣of␣ useable␣material.␣ Some␣industry␣experts␣indicate␣that␣there␣is␣currently␣a␣gap␣in␣quality,␣consistency,␣ and␣reliability␣between␣materials␣produced␣by␣the␣municipal␣recycling␣process␣and␣ the␣expectations␣of␣buyers␣of␣these␣materials.␣␣Higher␣degree␣of␣communications␣ and␣interactions␣between␣producers␣(recyclers)␣and␣buyers␣(end-markets)␣may␣be␣ needed␣to␣close␣this␣gap.␣␣Progress␣in␣this␣area␣may␣shift␣the␣relationship␣from␣a␣ punitive␣one␣that␣causes␣loss␣of␣revenues␣(reduction␣in␣prices␣paid,␣downgrades,␣ etc.)␣to␣a␣collaborative␣one␣that␣results␣in␣higher␣revenues␣from␣buyer␣expectations␣ being␣met␣(customized␣material␣compositions,␣special␣bailing␣methods,␣convenient␣ delivery␣schedule,␣etc.).␣␣␣ General␣principles␣to␣apply␣to␣recyclable␣materials␣markets:␣␣ Markets␣should␣be␣as␣secure␣as␣possible,␣either␣by␣having␣multiple␣outlets␣or␣by␣ establishing␣purchase␣agreements␣ Market␣requirements␣and␣location␣influence␣program␣collection␣and␣processing.␣ Material␣with␣low␣market␣value␣generally␣benefit␣with␣nearby␣outlets,␣whereas␣ products␣with␣high␣value␣may␣be␣economically␣transported␣in␣truckload␣or␣railcar␣ quantities␣to␣more␣distant␣markets␣ Markets␣may␣need␣varying␣quality,␣consistency␣and␣quantity.␣␣Materials␣need␣to␣be␣ processed␣to␣meet␣the␣specific␣market␣specifications␣of␣the␣buying␣entity.␣␣ Market␣fluctuations␣must␣be␣considered␣in␣program␣planning.␣This␣can␣be␣gauged␣ by␣reviewing␣historical␣pricing␣trends␣available␣through␣trade␣associations␣and␣ publications,␣monitoring␣of␣the␣trade␣press,␣personal␣communication␣with␣end␣ markets,␣brokers␣and␣municipal␣marketers,␣and␣by␣tracking␣key␣market␣indicators␣ (refer␣to␣the␣Sources␣and␣Links␣section␣below)␣ There␣must␣be␣one␣or␣more␣markets␣for␣materials␣made␣from␣recycled␣products␣ Traditional␣revenue␣generating␣markets␣require␣the␣following:␣ High␣and␣predictable␣quality␣feedstock␣(i.e.,␣uncontaminated␣recyclables)␣ Sufficient␣volumes␣to␣be␣cost␣effective␣ A␣consistent␣supply␣ These␣market␣requirements␣dictate␣the␣appropriate␣recovery␣technique,␣equipment␣ and␣recyclable␣material␣revenues.␣␣ 92 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Program␣managers␣need␣to␣recognize␣that␣a␣variety␣of␣micro␣and␣macroeconomic␣ factors␣influence␣the␣revenues␣received␣from␣marketing␣processed␣recyclable␣ materials.␣␣Some␣of␣these␣include: Business␣cycle␣-␣the␣periodic␣up␣and␣down␣movements␣in␣economic␣activity␣(i.e.,␣ expansion,␣contraction,␣recession␣etc.)␣ Energy␣prices␣ Transportation␣costs␣ Export␣and␣imports␣ Currency␣exchange␣ Size␣and␣proximity␣to␣market␣ Supply␣and␣demand␣of␣a␣particular␣material␣ Competition␣ Labour␣issues␣ A␣development/change␣in␣end␣use␣ Supply␣and␣demand␣of␣virgin␣materials␣ Innovations␣in␣raw␣material␣supply␣ Regulations,␣institutional,␣and␣government␣issues␣(domestic␣and␣international)␣ Quality/quantity␣and␣consistency␣of␣supply␣of␣material␣ Landfill␣costs␣(indirectly)␣ Conducting Marketing-Related Audits Material␣audits␣are␣instrumental␣in␣identifying␣issues,␣deducing␣causes␣of␣problems,␣ and␣making␣program␣changes.␣␣␣They␣allow␣program␣managers␣to␣reinforce␣and␣ leverage␣positive␣elements␣of␣the␣program␣and␣reduce␣or␣eliminate␣problem␣areas.␣␣ Inbound␣audits␣serve␣to:␣ Identify␣quality␣of␣feedstock␣to␣the␣MRF␣ Identify␣changes␣in␣composition␣ Draw␣attention␣to␣new␣packaging␣ Aid␣in␣planning␣process␣changes␣ Assist␣in␣targeting␣P&E␣ Monitor␣collection␣crew␣diligence␣ Aid␣in␣effectively␣managing␣collections␣and␣processing␣contracts␣ Residue␣audits␣serve␣to:␣ Determine␣the␣amount␣of␣recyclable␣material␣that␣is␣lost␣to␣residue␣ Further␣analyze␣effectiveness␣of␣P&E␣ Further␣determine␣collection␣consistency␣as␣it␣relates␣to␣accepted␣material␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣93 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Identify␣potential␣sorting␣opportunities␣(e.g.,␣Tubs␣and␣Lids␣vs.␣3-7)␣ Identify␣potential␣mechanical␣(or␣manual)␣deficiencies␣in␣the␣system␣ Determine␣marketing␣options␣for␣residue␣(alternate␣processing)␣ Aids␣in␣effectively␣managing␣collection␣and␣processing␣contracts␣ Commodity␣audits␣(bale␣audit)␣serve␣to:␣ Determine␣if␣processing␣is␣meeting␣market␣specifications␣ Communicate␣data␣to␣end␣markets␣ Defend␣against␣downgrades␣ Determine␣if␣revenue␣is␣being␣lost␣(e.g.,␣aluminium␣in␣Fibre)␣ Identify␣sorting␣opportunities␣(e.g.,␣natural␣vs.␣pigmented␣HDPE)␣ Identify␣potential␣mechanical␣(or␣manual)␣deficiencies␣in␣the␣system␣ Train␣sorters␣ Aid␣in␣effectively␣managing␣processing␣contracts␣ Finding and Selecting Markets Municipal␣marketers␣need␣to␣continuously␣evaluate␣end-market␣options␣for␣ transportation␣and␣material␣handling.␣␣Delivery␣options␣of␣processed␣materials␣to␣end␣ markets␣are␣as␣follows:␣ Haul␣recyclable␣material␣directly␣to␣material␣consumer␣(the␣mill)␣where␣it␣is␣ processed␣and␣used␣in␣an␣industrial␣process␣ Haul␣to␣an␣intermediary␣(a␣broker␣or␣dealer)␣who␣processes␣it␣to␣specification␣and␣ hauls␣it␣to␣the␣mill␣ Have␣an␣intermediary␣pick␣up␣recyclable␣material␣ Adopt␣a␣regional␣approach␣with␣smaller␣feeder␣programs␣decontaminating␣and␣ storing␣materials␣to␣feed␣into␣larger␣regional␣processing␣centres␣that␣process␣ materials␣and␣haul␣to␣market.␣More␣information␣on␣cooperative␣marketing␣ experience␣is␣available␣from␣AMRC␣and␣Cooperative␣Marketing␣project␣report␣ (E&E␣Fund␣Project␣#86)␣ Factors␣to␣consider␣in␣choosing␣a␣recyclable␣materials␣market:␣ Distance to market:␣the␣greater␣the␣distance,␣the␣higher␣the␣haulage␣costs␣and␣ the␣greater␣the␣need␣to␣maximize␣payload␣ Required specifications for material preparation: in␣general,␣select␣the␣market␣ with␣the␣minimum␣specifications␣and␣the␣highest␣price.␣For␣a␣stable␣situation,␣it␣ is␣important␣to␣balance␣the␣two␣elements,␣and␣look␣at␣patterns␣and␣history␣(such␣ as␣downgrades)␣ Tonnages:␣programs␣with␣larger␣tonnages␣can␣often␣sell␣directly␣to␣a␣market,␣ ensuring␣a␣higher␣price.␣Smaller␣programs␣may␣require␣a␣broker/merchant␣or␣ cooperative␣agreement␣to␣obtain␣favourable␣pricing␣ 94 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Revenue/cost ratio:␣maximum␣revenue␣implies␣a␣higher␣processing␣cost,␣ therefore␣there␣is␣a␣need␣to␣select␣the␣optimum␣revenue/cost␣ratio.␣It␣is␣ important␣to␣find␣a␣balance␣between␣the␣two␣ Determining␣the␣best␣market␣for␣a␣material␣requires␣four␣steps:␣identifying,␣ contacting,␣selecting␣and␣negotiating␣and/or␣contracting␣with␣buyers.␣To␣be␣executed␣ properly,␣this␣process␣usually␣requires␣dedicated␣time␣and␣resources.␣Even␣small␣ programs␣should␣dedicate␣resources␣to␣this␣task,␣even␣if␣it␣is␣temporary/periodic␣for␣ the␣purpose␣of␣setting␣up␣and␣monitoring␣a␣longer-term␣strategy.␣It␣should␣be␣noted␣ that␣it␣may␣be␣advisable␣to␣use␣more␣than␣one␣buyer,␣if␣possible,␣and␣to␣sell␣material␣ using␣a␣combination␣of␣agreements␣and␣spot␣markets.␣ Step 1 - Identify potential buyers:␣Contact␣information␣can␣often␣be␣found␣from␣ talking␣to␣other␣recycling␣program␣operators,␣or␣by␣contacting␣national␣and␣ provincial␣recycling␣and/or␣industry␣organizations.␣Numerous␣trade␣publications␣ and␣websites␣also␣exist.␣Marketers␣also␣often␣receive␣unsolicited␣calls␣from␣ potential␣buyers.␣ Step 2 - Contact potential buyers:␣This␣step␣involves␣requesting␣information␣ regarding␣the␣market.␣Some␣questions␣might␣include:␣ - Price␣paid␣for␣material␣ - Material␣specifications␣(degree␣of␣contamination␣acceptable,␣densification␣ required)␣ - Transportation␣options␣and␣costs␣ - Minimum/maximum␣loads␣ - References␣ - Payment␣terms␣ Step 3 - Select a buyer:␣This␣step␣may␣involve␣interviewing␣potential␣buyers␣and␣ assessing␣them␣based␣on␣a␣set␣of␣criteria.␣ Step 4 - Contract with a buyer:␣A␣written␣agreement␣protects␣a␣relationship␣with␣ a␣buyer␣as␣competition␣for␣markets␣escalates.␣Contracts␣can␣be␣useful␣when␣ markets␣take␣a␣downturn␣because␣buyers␣may␣only␣service␣customers␣with␣ written␣agreements.␣Written␣agreements␣may␣include␣letters␣of␣intent␣to␣ purchase␣material␣as␣well␣as␣formal␣contracts.␣Provisions␣in␣a␣written␣agreement␣ may␣include␣tonnage␣and␣volume␣requirements,␣material␣quality␣specifications,␣ and␣provisions␣for␣delivery␣or␣pickup,␣termination␣provisions,␣length␣of␣ commitment,␣and␣the␣pricing␣basis␣that␣may␣include␣a␣relevant␣index.␣ Knowledgeable␣marketers␣continually␣research␣pricing␣trends␣to␣ensure␣they␣receive␣ fair␣value␣for␣material.␣␣Marketers␣should␣monitor␣performance␣by␣analyzing␣relevant␣ industry␣publications␣(e.g.,␣CSR␣Price␣Sheet)␣and␣communicating␣with␣other␣ municipal␣marketers,␣markets,␣brokers␣and␣organizations␣(e.g.,␣Association␣of␣ Municipal␣Recycling␣Coordinators,␣Markets␣and␣Operations␣Committee).␣ ␣ Sources and Links Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣95 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Ontario␣Waste␣Management␣Association:␣"Blue Box Residential Recycling Best practices - A Private Sector Perspective," Guilford␣and␣Associates␣(February␣2007)␣ http://www.owma.org/home.asp␣ Federation␣of␣Canadian␣Municipalities:␣"Solid Waste as a resource - Guide for Sustainable Communities"␣(March␣2004)␣ http://www.fcm.ca/␣ Minnesota␣Office␣of␣Environmental␣Assistance:␣"Single-Stream and Dual-Stream Recycling - Comparative impacts of Commingled Recyclables Processing"␣(January␣ 2006)␣ http://www.pca.state.mn.us/oea/lc/commingled.cfm␣ Official␣Board␣Markets␣Yellow␣Sheet␣Pricing␣(OBM):␣ http://www.packaging-online.com/paperboardpackaging/␣ CSR␣Price␣Sheet:␣␣ http://csr.org/pricesheet/pricesheet.htm␣ Association␣of␣Municipal␣Recycling␣Coordinators␣(AMRC):␣ http://www.amrc.ca/␣ Stewardship␣Ontario␣E&E␣Fund␣Approved␣Projects:␣ " #86, Pre-Feasibility Study of Co-operative Marketing Programs for Blue Box Materials in Ontario"␣(April␣2006)␣ "#164, Markets Help Desk Report" (January␣2007)␣ http://www.stewardshipontario.ca/eefund/projects.htm␣ 96 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best Practices in Multi-Family Recycling ␣ Overview Statistics␣Canada␣2001␣Census␣reported␣that␣approximately␣26%␣of␣Ontario's␣ residents␣currently␣live␣in␣multi-family␣buildings␣and␣the␣number␣is␣continuing␣to␣grow.␣ Since␣the␣collection␣of␣recyclable␣materials␣from␣multi-family␣households␣has␣ historically␣been␣a␣challenging␣process,␣a␣new␣approach␣that␣incorporates␣Best␣ Practices␣is␣needed.␣␣This␣section␣is␣designed␣to␣provide␣guidance␣to␣municipalities␣ that␣seek␣to␣enhance␣participation␣levels,␣recovery␣levels,␣and␣material␣quality␣levels,␣ while␣yielding␣operational␣efficiencies␣in␣multi-family␣collection.␣ ␣ Key Benefits and Outcomes By␣employing␣Best␣Practices␣in␣multi-family␣recycling,␣municipalities␣can␣obtain␣the␣ following␣effectiveness␣benefits:␣ Increased␣diversion␣from␣landfill␣ Decreased␣contamination␣of␣materials␣ Increased␣capture␣rates␣ Increased␣participation␣in␣recycling␣ Programs␣can␣become␣more␣efficient␣due␣to␣the␣following␣factors:␣ Collection␣of␣front-load␣bins␣or␣side-load␣carts␣at␣a␣single␣collection␣point␣are␣more␣ cost-effective␣methods␣when␣compared␣to␣␣individual␣stops␣at␣each␣household␣ for␣the␣equivalent␣number␣of␣units␣ Front-load␣bins␣are␣more␣cost␣efficient␣than␣carts,␣carts␣more␣efficient␣than␣boxes␣ Increased␣revenues␣from␣sale␣of␣recyclables␣captured␣ Optimization␣of␣collection␣and␣processing␣systems␣due␣to␣increased␣tonnage␣ ␣ Description and Implementation of Best Practice Ontario␣Regulation␣103/94␣requires␣the␣owner␣of␣a␣building␣that␣contains␣six␣or␣more␣ dwelling␣units␣and␣is␣located␣within␣a␣municipality␣that␣has␣a␣population␣of␣at␣least␣ 5,000␣to␣implement␣a␣source␣separation␣program␣for␣the␣waste␣generated␣at␣the␣ building.␣␣ Municipalities␣are␣required␣to␣collect␣recyclable␣materials␣from␣multi-family␣buildings␣ only␣if␣the␣properties␣are␣receiving␣garbage␣collection␣services␣from␣the␣municipality.␣ However,␣if␣garbage␣service␣is␣not␣provided␣by␣the␣municipality,␣all␣qualifying␣multi- family␣buildings␣are␣still␣required␣to␣recycle␣aluminium␣food␣or␣beverage␣cans,␣glass␣ bottles␣and␣jars␣for␣food␣or␣beverages,␣newsprint,␣polyethylene␣terephthalate␣(PET)␣ bottles␣for␣food␣or␣beverages,␣steel␣food␣or␣beverage␣cans,␣and␣any␣other␣categories␣ of␣waste␣that␣are␣collected␣or␣accepted␣in␣the␣blue␣box␣program␣of␣the␣municipality␣ ctice ht␣ Best␣Practice␣ Spotlight Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣97 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ where␣the␣building␣is␣located.␣␣Despite␣this␣law␣being␣in␣place␣for␣over␣a␣decade,␣a␣ recent␣E&E-funded␣Focus␣Group␣(see␣Sources␣and␣Links␣section)␣study␣revealed␣that␣ most␣property␣managers␣were␣not␣aware␣of␣this␣Ontario␣government␣regulation.␣ Municipalities␣often␣regard␣multi-family␣buildings␣as␣being␣part␣of␣the␣commercial␣ sector.␣Therefore,␣financial␣and␣operation␣information␣may␣not␣be␣reported␣under␣the␣ WDO␣Datacall␣for␣the␣municipal␣Blue␣Box␣program.␣Municipalities␣who␣do␣not␣service␣ the␣commercial␣sector␣may␣be␣unaware␣of␣the␣potential␣to␣include␣the␣multi-family␣ sector␣in␣their␣residential␣Blue␣Box␣program␣as␣a␣possible␣cost-effective␣method␣of␣ capturing␣large␣amounts␣of␣recyclables.␣␣Assuming␣the␣challenges␣associated␣with␣ multi-family␣recycling␣are␣understood␣and␣addressed,␣the␣benefits␣of␣adding␣this␣ sector␣to␣the␣municipal␣Blue␣Box␣program␣include␣increased␣diversion␣of␣materials␣ from␣landfill,␣increased␣recycling␣tonnage,␣optimization␣of␣collection␣and␣processing␣ systems,␣and␣increased␣revenues␣from␣the␣sale␣of␣the␣additional␣recycling␣materials␣ captured.␣ It␣is␣recommended␣that␣municipalities␣identify␣all␣existing␣serviced␣and␣un-serviced␣ multi-family␣buildings␣within␣their␣boundaries.␣For␣those␣currently␣not␣serviced,␣ investigate␣the␣possibility␣of␣incorporating␣this␣sector␣with␣those␣residents␣served␣ through␣the␣municipal␣Blue␣Box␣program.␣Factors␣to␣consider␣include␣whether␣some␣ or␣all␣of␣the␣multi-family␣buildings␣could␣be␣absorbed␣into␣the␣existing␣curbside␣ program␣or␣if␣a␣defined␣multi-family␣program␣would␣be␣warranted.␣The␣rationale␣will␣ be␣affected␣by␣such␣things␣as␣the␣number,␣size,␣and␣location␣of␣the␣buildings,␣as␣well␣ as␣the␣impact␣on␣the␣overall␣system␣to␣collect,␣process,␣and␣market␣the␣expected␣ increased␣tonnage.␣␣For␣complexes␣that␣are␣currently␣being␣serviced␣under␣the␣ municipal␣Blue␣Box␣program,␣it␣is␣important␣that␣the␣performance␣be␣measured␣and␣ monitored.␣ Waste Composition Audits It␣is␣recommended␣that␣periodic␣waste␣composition␣audits␣be␣conducted␣to␣assist␣ with␣program␣planning,␣to␣determine␣generation␣rates␣and␣capture␣rates,␣and␣to␣ obtain␣benchmark␣data␣used␣to␣compare␣performance␣over␣time.␣␣Stewardship␣ Ontario␣has␣developed␣multi␣family␣waste␣audit␣worksheets,␣tips␣and,␣guidelines␣for␣ waste␣sorting.␣␣ Generation and Capture Rates Each␣multi-family␣household␣in␣a␣large␣urban␣area␣generates␣approximately␣264␣kg␣of␣ recyclables␣per␣year␣(approximately␣92␣kg␣less␣than␣single␣family␣households),␣but␣ less␣than␣32%␣of␣this␣is␣captured.␣␣In␣comparison,␣approximately␣60%␣of␣the␣ available␣recyclables␣generated␣by␣single-family␣households␣are␣captured.␣ A␣contributing␣factor␣to␣the␣lower␣generation␣rate␣for␣both␣garbage␣and␣recyclable␣ materials␣is␣that␣there␣are␣usually␣fewer␣occupants␣in␣each␣household.␣On␣average,␣ there␣are␣2␣people␣per␣apartment␣unit,␣as␣opposed␣to␣2.9␣in␣a␣single␣family␣home.␣ Factors␣that␣adversely␣affect␣recycling␣at␣multi-family␣buildings␣include:␣ 98 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Recycling␣is␣almost␣always␣less␣convenient␣than␣garbage␣disposal␣ Insufficient␣recycling␣bin␣capacity␣ Residents'␣sense␣of␣disconnect␣from␣recycling␣program,␣leading␣to␣sense␣of␣direct␣ responsibility␣ Anonymity␣limits␣repercussions␣for␣not␣recycling␣properly␣or␣at␣all␣ Transience␣issues␣-␣apartments␣may␣be␣considered␣temporary␣accommodation␣ Multi-cultural␣and␣socio-economic␣factors␣may␣affect␣recycling␣behaviour␣ Multi-lingual␣issues␣may␣hinder␣understanding␣of␣the␣recycling␣program␣ Opinion␣that␣maintenance␣fees␣cover␣waste␣management␣services␣ Insufficient␣promotion␣and␣education␣of␣the␣program␣␣ Multi-family␣buildings␣exist␣in␣a␣variety␣of␣sizes,␣heights,␣and␣designs.␣Since␣the␣ majority␣of␣multi-family␣recycling␣programs␣have␣been␣added␣to␣existing␣apartment␣ developments␣that␣were␣not␣designed␣for␣recycling␣programs,␣there␣are␣often␣ challenges␣with␣insufficient␣space,␣location,␣or␣collection␣system␣for␣recycling␣bins.␣␣ In␣addition,␣multi-family␣buildings␣generally␣share␣common␣bins␣and␣have␣their␣ garbage␣and␣recycling␣collected␣at␣a␣central␣collection␣point.␣Unless␣closely␣ monitored,␣sharing␣common␣bins␣can␣contribute␣to␣the␣potential␣for␣misuse,␣causing␣ contamination␣and␣premature␣topping␣out.␣␣However,␣given␣the␣high␣concentration␣of␣ residents␣using␣common␣bins,␣there␣is␣a␣potential␣to␣cost-effectively␣capture␣large␣ amounts␣of␣recyclables.␣␣ Design Requirements for New Developments and Re-Developments Although␣some␣existing␣buildings␣may␣have␣less␣than␣optimal␣layouts␣for␣recycling␣ programs,␣there␣is␣an␣opportunity␣to␣ensure␣that␣any␣new␣developments␣are␣ designed␣to␣meet␣the␣individual␣municipality's␣recycling␣system␣requirements␣prior␣to␣ approval.␣␣␣It␣is␣recommended␣that␣municipalities␣develop␣mandatory␣requirements␣ for␣new␣or␣re-developed␣multi-family␣buildings␣to␣be␣designed␣to␣allow␣for␣integrated␣ waste␣management␣practices.␣ The␣standards␣for␣these␣developments␣should␣work␣in␣harmony␣with␣each␣ municipality's␣Waste␣Management␣Master␣Plan,␣and␣suit␣the␣collection␣system␣and␣ processing␣operations␣accordingly.␣␣The␣design␣plans␣submitted␣by␣the␣developer␣ should␣be␣reviewed␣by␣competent␣staff␣with␣the␣Solid␣Waste␣knowledge␣to␣assess␣ the␣drawings␣to␣determine␣if␣the␣design␣requirements␣for␣garbage␣and␣recycling␣ collection␣have␣been␣met.␣␣␣ If␣developers␣propose␣a␣change␣in␣collection␣points,␣method␣of␣collection,␣change␣of␣ use,␣or␣an␣existing␣building␣being␣expanded␣by␣more␣than␣1/3␣its␣original␣size,␣the␣ plans␣should␣also␣be␣reviewed␣by␣Solid␣Waste␣staff.␣Each␣site␣and␣building␣should␣be␣ inspected␣prior␣to␣approval␣to␣ensure␣that␣the␣development␣has␣complied␣with␣all␣ requirements␣for␣solid␣waste␣and␣recycling␣programs.␣ In␣order␣for␣multi-family␣buildings␣to␣qualify␣for␣the␣municipal␣garbage␣and␣recyclables␣ collection␣services,␣it␣is␣recommended␣that␣municipalities␣only␣approve␣those␣new␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣99 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ developments␣or␣redevelopments␣that␣adhere␣to␣the␣appropriate␣design␣ requirements.␣␣Requirements␣may␣stipulate␣an␣appropriate␣type,␣quantity,␣and␣ location␣of␣the␣garbage␣and␣recycling␣bins␣to␣accommodate␣the␣volume␣of␣material␣ expected␣to␣be␣generated␣by␣the␣number␣of␣residential␣units␣at␣the␣complex,␣ assuming␣full␣participation␣in␣the␣municipal␣recycling␣program.␣ The␣application␣submitted␣to␣the␣municipality␣should␣include␣details␣regarding␣the␣ number␣of␣dwelling␣units␣in␣the␣development,␣the␣total␣ground␣floor␣area,␣the␣number␣ of␣stories,␣access␣routes,␣loading␣facilities,␣garbage␣rooms,␣recycling␣rooms,␣size␣and␣ quantity␣of␣garbage␣and␣recycling␣containers␣to␣be␣used,␣and,␣if␣designed␣for␣a␣chute␣ disposal␣system,␣the␣type␣and␣quantity␣of␣chutes␣for␣garbage␣and␣recycling.␣ The new or re-development should be designed to ensure that the recycling system is as convenient a system for the residents to use as the garbage system.␣For␣example,␣a␣chute␣system␣on␣each␣floor␣would␣have␣to␣receive␣both␣ garbage␣and␣recyclables,␣either␣as␣one␣chute␣with␣mechanical␣baffles␣for␣residents␣to␣ control␣the␣direction␣of␣the␣appropriate␣stream,␣or␣with␣individual␣chutes␣for␣garbage␣ and␣each␣steam␣of␣recyclables.␣If␣no␣chute␣is␣provided,␣then␣there␣should␣be␣a␣central␣ garbage␣and␣recycling␣facility␣on␣the␣ground␣floor.␣ Set a minimum recovery threshold for recycling. It␣is␣recommended␣that␣sites␣ fully␣participate␣in␣the␣municipal␣recycling␣program␣in␣order␣to␣be␣eligible␣to␣receive␣ municipal␣garbage␣collection.␣It␣will␣be␣necessary␣to␣determine␣what␣quantity␣of␣ recyclables␣should␣be␣used␣as␣a␣benchmark␣in␣order␣to␣be␣considered␣fully␣ participating␣in␣the␣recycling␣program.␣This␣will␣depend␣largely␣on␣the␣frequency␣of␣ collection,␣the␣amount␣of␣materials␣accepted␣in␣the␣program,␣and␣the␣collection␣ system␣in␣which␣to␣base␣the␣measurement.␣For␣example,␣the␣City␣of␣Toronto␣has␣ used␣the␣following␣benchmark:␣for␣every␣100␣units␣at␣a␣complex,␣a␣volume␣of␣6␣cubic␣ yards␣(or␣1212␣US␣gallons)␣of␣recyclables␣should␣be␣captured␣per␣week␣as␣a␣minimum.␣ The␣management␣and␣residents␣are␣informed␣of␣this␣minimum␣requirement.␣In␣many␣ cases,␣once␣appropriate␣promotion␣and␣education␣activities␣are␣executed,␣the␣capture␣ rate␣exceeds␣the␣minimum␣requirements.␣ Many␣programs␣require␣multi-family␣buildings␣to␣purchase␣the␣recycling␣bins␣at␣full␣or␣ subsidized␣cost.␣A␣recent␣focus␣group␣study␣revealed␣that␣although␣superintendents␣ identified␣the␣need␣and␣repeatedly␣requested␣that␣their␣property␣management␣supply␣ more␣recycling␣bins,␣this␣minimal␣investment␣request␣was␣refused.␣Unless␣the␣ building␣was␣going␣to␣incur␣additional␣garbage␣charges␣for␣excess␣quantities,␣they␣did␣ not␣see␣the␣financial␣benefit␣to␣their␣business.␣If␣there␣were␣maximum␣garbage␣limits␣ and␣minimum␣recycling␣limits,␣they␣would␣be␣more␣likely␣to␣comply␣with␣obtaining␣ the␣appropriate␣number␣of␣bins.␣ The␣feedback␣from␣the␣collector␣is␣crucial␣regarding␣compliance␣at␣the␣multi-family␣ buildings.␣␣Buildings␣that␣are␣not␣meeting␣their␣minimum␣should␣be␣notified␣regarding␣ their␣performance␣and␣offered␣guidance␣toward␣achieving␣a␣better␣capture␣rate␣in␣ order␣to␣be␣eligible␣to␣receive␣municipal␣garbage␣collection.␣ 100 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ There␣should␣not␣be␣a␣maximum␣limit␣placed␣on␣recycling.␣In␣some␣programs,␣a␣limit␣ has␣been␣placed␣on␣the␣quantity␣of␣cardboard␣set␣out␣in␣the␣recycling␣carts.␣The␣ operational␣problems␣created␣by␣big␣quantities␣of␣cardboard␣can␣be␣resolved␣by␣ changing␣collection␣method,␣bin␣type,␣or␣increasing␣frequency␣rather␣than␣limiting␣the␣ quantity␣accepted␣as␣recycling.␣On␣the␣first␣of␣the␣month,␣buildings␣are␣likely␣to␣have␣ an␣increase␣in␣the␣amount␣of␣cardboard␣due␣to␣new␣residents␣unpacking.␣This␣should␣ be␣taken␣into␣consideration␣when␣assessing␣the␣collection␣system␣and␣bin␣types.␣ Setting␣a␣limit␣on␣recyclables␣will␣only␣resulting␣in␣the␣disposal␣of␣the␣material␣as␣ garbage.␣If␣the␣quantity␣of␣recyclables␣is␣unmanageable␣within␣the␣current␣system,␣it␣ may␣be␣necessary␣to␣reassess␣the␣bin␣size␣and␣type␣used␣at␣the␣site,␣and/or␣consider␣ increasing␣the␣collection␣frequency␣to␣meet␣the␣need.␣ Type of Collection Bin The␣type␣of␣collection␣bins␣is␣dependent␣on␣current␣operational␣practices␣for␣each␣ municipal␣program,␣as␣well␣as␣the␣location␣and␣design␣of␣the␣multi-family␣building.␣␣ The␣method␣of␣garbage␣collection␣may␣determine␣the␣method␣of␣recycling␣collection.␣ For␣example,␣multi-family␣buildings␣receiving␣front-end␣bulk␣garbage␣would␣be␣an␣ appropriate␣candidate␣to␣consider␣bulk␣recycling,␣as␣the␣layout␣is␣already␣conducive␣to␣ this␣type␣of␣bins␣and␣collection␣vehicles.␣␣ Very␣small␣complexes␣that␣have␣less␣than␣6␣units,␣may␣distribute␣individual␣blue␣ boxes␣for␣their␣residents␣to␣set␣at␣the␣curb␣for␣collection␣with␣the␣single␣family␣ homes.␣However,␣depending␣on␣each␣program's␣recycling␣sort␣streams,␣and␣the␣ extent␣of␣recycling␣materials␣accepted␣by␣the␣program,␣combined␣with␣the␣collection␣ frequency␣offered␣through␣the␣municipal␣programs,␣each␣unit␣may␣require␣more␣than␣ one␣box␣to␣sufficiently␣contain␣the␣recyclables␣between␣collections.␣This␣can␣create␣ storage␣issues␣within␣the␣units,␣potential␣problems␣at␣the␣set␣out␣point,␣and␣an␣ inefficient␣collection␣method␣at␣the␣complex.␣␣ Multi-family␣buildings␣or␣infill␣townhouse␣complexes␣that␣have␣a␣common␣collection␣ point␣for␣up␣to␣30␣units␣should␣consider␣using␣90␣or␣95␣gallon␣(340-360␣litre)␣roll-out␣ carts␣that␣are␣compatible␣with␣the␣collection␣vehicles.␣Each␣recycling␣cart␣offers␣the␣ equivalent␣volume␣of␣6␣to␣8␣curbside␣recycling␣boxes.␣The␣residents␣will␣not␣have␣the␣ negative␣aspects␣associated␣with␣storing␣the␣material␣in␣their␣own␣units␣between␣ collections,␣and␣the␣cart␣can␣be␣mechanically␣lifted␣and␣emptied␣more␣efficiently.␣The␣ carts␣should␣be␣stored␣in␣a␣location␣that␣is␣convenient␣for␣the␣residents␣to␣use␣(inside␣ or␣sheltered␣from␣rain␣and␣snow),␣and,␣if␣different␣than␣the␣collection␣point,␣moved␣ out␣for␣the␣day␣of␣collection␣only.␣ For␣complexes␣between␣30␣and␣100␣units␣either␣carts␣or␣front-end␣bulk␣bins␣can␣be␣ effective,␣depending␣on␣the␣number␣of␣recycling␣streams␣in␣the␣program␣and␣the␣ design␣of␣the␣complex.␣Programs␣offering␣single␣stream␣recycling␣may␣see␣a␣benefit␣ by␣using␣front␣load␣recycling␣bins␣in␣this␣mid-size␣multi-family␣building␣category,␣as␣ several␣carts␣can␣be␣replaced␣by␣one␣bulk␣bin,␣thereby␣reducing␣the␣number␣of␣carts␣ and␣lifts␣required.␣For␣example,␣one␣4-cubic␣yard␣(3-cubic␣m)␣bin␣could␣replace␣9␣carts␣ containing␣the␣same␣materials.␣However,␣if␣the␣existing␣design␣is␣a␣sprawling␣infill␣ townhouse␣complex,␣it␣may␣be␣more␣appropriate␣to␣have␣several␣recycling␣stations␣to␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣101 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ enhance␣convenience,␣and␣have␣the␣carts␣brought␣to␣one␣or␣more␣central␣location␣ points␣on␣collection␣day.␣ For␣complexes␣with␣100␣units␣or␣greater,␣front-load␣bulk␣bins␣should␣be␣considered␣ the␣preferred␣choice␣to␣maximize␣both␣efficiency␣and␣effectiveness.␣If␣the␣bins␣are␣to␣ be␣accessed␣directly␣by␣residents,␣it␣is␣recommended␣that␣the␣bins␣be␣modified␣to␣ limit␣the␣opening␣to␣contain␣only␣the␣desired␣materials␣and␣thereby␣minimize␣ opportunity␣for␣contamination.␣␣The␣top␣lid␣should␣be␣kept␣padlocked␣between␣ collections,␣with␣only␣the␣building's␣maintenance␣staff␣responsible␣to␣open␣it␣daily␣to␣ remove␣any␣contaminating␣items.␣On␣collection␣day,␣the␣top␣lid␣should␣be␣unlocked,␣ contaminating␣items␣should␣have␣been␣removed,␣and␣the␣bin␣placed␣in␣position␣for␣ collection.␣ Determine Suitable Recycling Bin Capacity Bin␣capacity␣should␣be␣considered␣in␣relation␣to␣the␣number␣of␣residential␣units␣ sharing␣the␣recycling␣containers,␣the␣number␣of␣sort␣streams␣required␣under␣the␣ municipal␣program,␣and␣the␣degree␣of␣automation␣by␣the␣collection␣system.␣ As␣a␣guideline,␣the␣City␣of␣Toronto␣has␣used␣the␣bin␣capacity␣formula␣of␣a␣minimum␣ of␣6␣cubic␣yards␣(4.6␣cu␣m)␣recycling␣capacity␣for␣every␣100␣units␣collected␣weekly.␣ This␣same␣volume␣converts␣to␣1211.84␣US␣gallons␣(4587␣litres).␣␣Multi-family␣ buildings␣using␣90␣or␣95␣US␣gallon␣recycling␣carts␣would,␣therefore,␣require␣a␣ minimum␣of␣13␣carts␣for␣every␣100␣units.␣ Capacity␣considerations␣for␣individual␣communities,␣however,␣will␣be␣highly␣affected␣ by␣the␣recycling␣program␣in␣place.␣For␣example,␣some␣semi-automated␣programs␣ require␣the␣cardboard␣to␣be␣flattened␣and␣tied␣in␣bundles␣of␣specified␣dimensions␣ beside␣the␣recycling␣carts.␣In␣this␣case,␣the␣collector␣could␣manually␣set␣the␣bundled␣ cardboard␣in␣the␣hopper␣as␣he/she␣must␣get␣out␣of␣the␣truck␣anyway␣to␣connect␣the␣ carts␣to␣be␣mechanically␣lifted.␣This␣method␣may␣reduce␣the␣number␣of␣carts␣ required.␣ Automated␣systems␣are␣designed␣for␣all␣recycling␣materials␣to␣be␣contained␣in␣the␣ carts,␣as␣the␣driver␣controls␣the␣lifting␣of␣the␣carts␣from␣inside␣of␣the␣vehicle.␣ Although␣this␣is␣a␣convenient␣method␣of␣collection,␣considerably␣more␣carts␣may␣be␣ required.␣This␣is␣particularly␣the␣case␣with␣excess␣cardboard␣generated␣by␣new␣ residents␣unpacking.␣ Frequency of Collection Recyclables␣from␣multi-family␣buildings␣with␣6␣or␣more␣units,␣and␣that␣have␣a␣ common␣collection␣point,␣should␣be␣collected␣weekly.␣In␣cases␣of␣existing␣structures␣ that␣can␣demonstrate␣there␣is␣insufficient␣storage␣space␣to␣provide␣recycling␣bin␣ capacity␣for␣weekly␣collection,␣more␣frequent␣collection␣of␣recyclables␣may␣be␣ required␣to␣ensure␣maximum␣capture␣of␣recycling␣materials.␣ Storage and Collection Area 102 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Recycling␣bins␣should␣be␣stored␣inside,␣where␣possible,␣provided␣that␣all␣building␣and␣ fire␣codes␣are␣followed.␣This␣ensures␣better␣control␣over␣the␣proper␣use␣of␣the␣bins␣ and␣minimizes␣opportunity␣for␣public␣contamination.␣The␣recycling␣room␣should␣be␣ large␣enough␣to␣contain␣all␣the␣recycling␣bins␣to␣be␣used,␣be␣safe␣and␣clean␣for␣ residents␣to␣access,␣permit␣easy␣movement␣of␣the␣bins,␣and␣allow␣for␣additional␣ space␣for␣future␣program␣expansion.␣ In-unit Storage and/or Transfer Containers A␣mini␣Blue␣Box,␣basket␣or␣a␣reusable␣Blue␣Bag␣may␣contribute␣to␣a␣higher␣recovery␣ rate,␣particularly␣when␣the␣box␣or␣bag␣has␣printed␣graphics␣to␣reinforce␣the␣items␣that␣ are␣accepted␣in␣the␣recycling␣program.␣However,␣research␣has␣shown␣inconclusive␣ results␣as␣to␣the␣long-term␣effects␣of␣these␣tools,␣partly␣due␣to␣the␣ongoing␣turnover␣ of␣new␣residents.␣ Depending␣on␣an␣individual's␣recycling␣habits,␣such␣tools␣can␣be␣seen␣as␣a␣ convenience␣or␣as␣a␣nuisance.␣Surveys␣have␣shown␣that␣often␣residents␣take␣their␣ recycling␣to␣the␣bins␣on␣their␣way␣out␣to␣work,␣shopping,␣etc.␣They␣do␣not␣want␣to␣ take␣the␣empty␣container␣with␣them␣nor␣have␣to␣come␣back␣to␣their␣unit␣with␣it.␣ However,␣even␣if␣the␣mini␣Blue␣Box␣or␣Blue␣Bag␣is␣used␣only␣as␣storage␣within␣the␣ unit,␣and␣not␣for␣transferring␣purposes,␣it␣can␣serve␣as␣an␣effective␣reminder␣that␣a␣ program␣exists␣for␣the␣complex,␣and␣that␣certain␣items␣should␣be␣separated␣from␣the␣ garbage.␣ Some␣programs␣recommend␣that␣residents␣transport␣the␣recyclables␣from␣their␣units␣ to␣the␣bins␣in␣plastic␣bags␣and␣deposit␣the␣material␣loose␣into␣the␣appropriate␣bin.␣ Although␣this␣can␣be␣promoted␣as␣the␣second␣"R"␣(Reuse),␣this␣method␣can␣pose␣a␣ contamination␣problem␣in␣the␣recycling␣bin␣if␣residents␣do␣not␣understand␣the␣ importance␣of␣depositing␣the␣material␣loose␣into␣the␣appropriate␣category.␣If␣plastic␣ bags␣are␣not␣included␣in␣the␣municipal␣recycling␣program,␣it␣is␣imperative␣that␣there␣ be␣a␣small␣clearly␣labelled␣waste␣receptacle␣beside␣the␣recycling␣bin␣instructing␣ residents␣to␣deposit␣their␣empty␣plastic␣bags␣there.␣␣␣ Promotion and Education Owners, Property Managers, and Superintendents:␣␣According␣to␣a␣recent␣focus␣ group␣study,␣"superintendents␣in␣most␣of␣the␣study␣areas␣reported␣that␣they␣are␣ working␣mainly␣in␣isolation␣and␣without␣the␣help␣of␣the␣municipal␣waste␣management␣ experts".␣(E&E␣Fund␣Project␣#199,␣pg␣7)␣ Building␣staff␣need␣to␣be␣fully␣trained␣with␣regards␣to␣the␣responsibilities␣and␣ requirements␣of␣the␣recycling␣program.␣Several␣programs␣have␣developed␣a␣ "Handbook␣for␣Owners,␣Property␣Managers␣and␣Superintendents"␣to␣educate␣them␣ regarding␣the␣responsibilities␣and␣to␣trouble-shoot␣problems␣with␣suggestions␣of␣how␣ to␣resolve␣the␣issues.␣In␣addition,␣it␣also␣may␣be␣beneficial␣to␣offer␣a␣link␣to␣a␣website␣ that␣allows␣owners␣and␣property␣managers␣to␣download␣literature␣regarding␣the␣ program,␣as␣well␣as␣graphics␣or␣translated␣educational␣material␣for␣posting␣and␣ distribution␣to␣the␣residents.␣␣A␣list␣of␣resources,␣including␣contact␣names␣and␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣103 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ numbers,␣should␣be␣made␣available␣to␣the␣multi-family␣buildings␣to␣assist␣with␣ concerns␣that␣may␣arise.␣ Written␣literature,␣however,␣cannot␣eliminate␣the␣need␣for␣face-to-face␣contact␣with␣ the␣site␣staff.␣␣Site␣visits␣will␣be␣required␣to␣check␣on␣the␣bin␣contents,␣replace␣ missing␣or␣outdated␣educational␣materials␣and␣faded␣bin␣labels,␣and␣offer␣guidance␣ and␣support␣to␣the␣site␣staff.␣Depending␣on␣the␣specific␣building,␣there␣can␣be␣ considerable␣rotation␣of␣site␣superintendents␣and␣property␣managers.␣Staff␣changes␣ are␣usually␣not␣reported␣to␣the␣municipality␣and␣the␣new␣staff␣may␣not␣understand␣ the␣program␣requirements␣that␣were␣explained␣to␣the␣previous␣staff.␣ Residents:␣As␣reported␣in␣focus␣groups␣and␣interviews␣"Residents␣are␣operating␣on␣ the␣basis␣of␣habit,␣imitation␣and␣partial␣information".␣(E&E␣Fund␣Project␣#199,␣pg␣3)␣ Appropriate␣literature␣is␣required␣in␣order␣to␣convey␣program␣information␣to␣residents.␣ The␣most␣critical␣information␣that␣needs␣to␣be␣understood␣by␣residents␣is:␣ What␣items␣are␣to␣be␣included␣in␣the␣recycling␣bins␣ How␣the␣items␣are␣to␣be␣sorted␣or␣prepared␣(flatten␣cardboard,␣rinse␣out␣bottles)␣ Where␣the␣recycling␣bins␣are␣located␣to␣deposit␣the␣items␣(if␣required␣to␣take␣the␣ material␣to␣a␣designated␣location)␣ It␣is␣recommended␣that␣new␣residents␣be␣given␣a␣recycling␣package,␣shown␣the␣ recycling␣location,␣and␣have␣the␣recycling␣program␣explained␣as␣part␣of␣their␣lease␣or␣ agreement␣to␣live␣in␣the␣complex.␣␣Having␣a␣clause␣in␣the␣lease␣or␣agreement␣that␣ states␣that␣recycling␣is␣mandatory␣can␣help␣to␣stimulate␣residents'␣participation␣in␣ recycling.␣ It␣is␣important␣to␣know␣the␣demographics␣within␣the␣building␣to␣ensure␣the␣ promotion␣and␣education␣materials␣and␣methods␣are␣applied␣appropriately.␣␣ Multi-lingual,␣multi-cultural,␣and␣socio-economic␣factors␣can␣affect␣the␣success␣of␣the␣ recycling␣program␣if␣challenges␣are␣not␣acknowledged␣and␣addressed.␣␣If␣additional␣ languages␣are␣required,␣it␣is␣recommended␣that␣recycling␣literature␣be␣translated␣as␣ appropriate.␣These␣can␣be␣posted␣on␣a␣website␣for␣site␣staff␣to␣download␣and␣post␣or␣ distribute␣as␣necessary.␣␣ In␣addition␣to␣distributing␣literature␣to␣each␣unit,␣it␣is␣recommended␣that␣recycling␣ literature␣be␣posted␣in␣a␣common␣area(s)␣of␣the␣building␣in␣English,␣as␣well␣as␣in␣the␣ other␣appropriate␣languages␣identified␣for␣the␣building.␣For␣durability,␣the␣postings␣ can␣be␣contained␣in␣a␣protective␣case,␣or␣covered␣with␣plexi-glass␣or␣laminated.␣ Common␣areas␣that␣may␣be␣suitable␣for␣the␣posting␣board␣include␣the␣lobby,␣mailbox␣ room,␣laundry␣room,␣chute␣rooms,␣and␣recycling␣rooms.␣␣Having␣the␣recycling␣ literature␣posted␣ensures␣that␣new␣residents␣have␣an␣opportunity␣to␣see␣the␣ information,␣and␣offers␣repeated␣promotion␣and␣reinforcement␣of␣the␣program␣each␣ time␣residents␣(or␣visitors)␣are␣exposed␣to␣the␣information.␣The␣use␣of␣pictures␣and␣ other␣graphics␣to␣illustrate␣what␣can␣and␣cannot␣be␣recycled␣is␣recommended,␣ particularly␣when␣residents␣speak␣multiple␣languages.␣ 104 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Collectors:␣It␣is␣important␣that␣the␣collectors,␣whether␣municipal␣forces␣or␣contracted,␣ are␣adequately␣trained␣and␣fully␣understand␣their␣role␣in␣the␣multi-family␣recycling␣ program.␣This␣includes␣understanding␣the␣acceptable␣recycling␣items,␣what␣ constitutes␣contamination,␣the␣minimum␣amount␣of␣recycling␣material␣required␣at␣ each␣site,␣and␣proper␣documentation.␣ It␣is␣recommended␣that␣collectors␣have␣a␣"problem␣sheet"␣for␣each␣collection␣day␣on␣ which␣to␣record␣any␣issues␣with␣the␣site␣that␣would␣require␣follow␣up␣prior␣to␣the␣ next␣collection␣day.␣These␣issues␣may␣include␣concerns␣such␣as␣contamination,␣bins␣ not␣in␣the␣proper␣position␣for␣collection,␣bins␣not␣out,␣not␣meeting␣the␣minimum␣ quantity␣to␣be␣considered␣fully␣participating,␣bin␣needing␣repair,␣etc.␣It␣should␣also␣ state␣whether␣the␣recycling␣bin␣was␣emptied␣by␣the␣collector␣or␣not.␣The␣completed␣ problem␣sheet␣should␣be␣submitted␣to␣Solid␣Waste␣staff␣for␣follow␣up␣at␣the␣end␣of␣ each␣collection␣day.␣ Feedback Site␣staff␣and␣residents␣need␣to␣hear␣how␣they␣are␣doing␣to␣stay␣motivated.␣Periodic␣ communication␣with␣the␣site␣is␣recommended␣to␣update␣contact␣information,␣ replenish␣resource␣materials,␣and␣offer␣guidance␣and␣support.␣ Training To␣move␣beyond␣the␣feeling␣of␣disconnect␣and␣lack␣of␣responsibility␣for␣the␣recycling␣ programs␣at␣multi-family␣buildings,␣it␣is␣imperative␣that␣key␣players␣that␣are␣directly␣ involved␣with␣the␣recycling␣program␣(Property␣Managers,␣Superintendents,␣residents,␣ and␣collectors)␣be␣adequately␣trained␣in␣all␣aspects␣of␣the␣program.␣ In␣the␣past,␣the␣City␣of␣Barrie␣offered␣an␣8-hour␣Master␣Recycler␣course␣targeted␣at␣ Property␣Managers,␣Superintendents␣and␣apartment␣residents␣who␣were␣committed␣ to␣act␣as␣recycling␣champions␣within␣their␣buildings.␣The␣Master␣Recycler␣course␣was␣ organized␣into␣four␣sessions:␣ Day␣One:␣Introduction␣to␣Recycling␣ Day␣Two:␣The␣MRF␣and␣Markets␣ Day␣Three:␣Communications␣ Day␣Four:␣Preparing␣to␣be␣Master␣Recyclers␣ The␣Master␣Recycler␣course␣participants␣were␣provided␣with␣information␣about␣the␣ municipal␣recycling␣program␣as␣a␣whole,␣and␣how␣to␣communicate␣with␣multi-family␣ residents␣to␣promote␣effective␣waste␣diversion␣through␣recycling.␣Upon␣successful␣ completion␣of␣the␣4␣classes␣and␣a␣test,␣the␣participants␣were␣issued␣a␣Master␣ Recycler␣Certificate.␣They␣became␣the␣on-site␣recycling␣contacts,␣educating␣new␣and␣ existing␣residents,␣while␣promoting␣the␣program␣within␣their␣buildings.␣Subsequently,␣ there␣were␣substantial␣improvements␣in␣the␣quality␣and␣quantity␣of␣the␣materials␣ captured,␣and␣long-term␣benefits␣stemming␣from␣the␣Master␣Recycler␣course␣have␣ been␣seen␣several␣years␣later.␣It␣is␣recommended␣that␣municipalities␣consider␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣105 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ offering␣similar␣comprehensive␣training␣for␣key␣participants␣in␣the␣multi-family␣ recycling␣program.␣ ␣ Sources and Links "Multi-Residential Recycling System Improvements, Residents, Superintendents & Property Managers Focus Groups & Interviews",␣E&E␣Fund␣Project␣#199,␣January␣ 2007␣ http://www.stewardshipontario.ca/eefund/projects/mfamily.htm#199␣ "City of Toronto Requirements for Garbage and Recycling Collection from New Developments and Redevelopments",␣City␣of␣Toronto,␣last␣Revised␣November␣2006.␣ http://www.toronto.ca/garbage/pdf/requirements_all.pdf␣ "Ontario Annual Generation of Blue Box Materials by Demographic Type (Based on Waste Composition Study Results)", Stewardship Ontario, 2006␣ "Best Practice Guidelines for Curbside Recycling at Multi-Occupancy Residential Developments, Draft Guidelines",␣Sustainability␣Victoria,␣June␣2006.␣ "Enhanced Waste Diversion in Multi-Unit Residential Dwellings in the City of Toronto, Ontario", Katherine Whitfield. August 2005. "Best Practices in Multifamily (Apartment) Recycling", Eureka Recycling. June 2004. "Excerpts from Presentation to Toronto Waste Expo Featuring Master Recycler". Margot Beverley, To The Point Communications. December 2, 2004. Stewardship␣Ontario␣multi␣family␣waste␣audit␣worksheets,␣tips,␣and␣guidelines␣for␣ waste␣sorting.␣ http://www.stewardshipontario.ca/eefund/projects/audits/waste_audit_own.htm␣ "Report on Master Recycler: Phase II",␣City␣of␣Barrie,␣in␣conjunction␣with␣ Corporations␣Supporting␣Recycling,␣April␣2001␣ "Multifamily Recycling: A National Study", United␣States␣Environmental␣Protection␣ Agency.␣November␣2001.␣ "Multi-Residential Multilingual Pilot Project", WDO␣OPT-R3-06,␣The␣Regional␣ Municipality␣of␣Peel␣in␣Partnership␣with␣WDO,␣October␣2001.␣ "Multi-Family Recycling Initiative",␣WDO␣Project␣OPT-R2-12,␣City␣of␣Greater␣Sudbury,␣ April␣2001.␣ "Waste Diversion Concept Testing: Qualitative & Quantitative Findings", Northstar␣ Research␣Partners␣Prepared␣for␣The␣City␣of␣Toronto,␣February␣2001␣ "Toronto Apartment Blue Bag Recycling Pilot",␣Enviros␣RIS␣McConnell␣Weaver,␣ March␣2001.␣ 106 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ "City of Barrie Multi-Family Fibre Bag Project",␣City␣of␣Barrie,␣March␣2001.␣ "Report on Master Recycler: A Multi-family Recycling Initiative", City of Barrie, in conjuction with Corporations Supporting Recycling, July 2000 "Assessment of Multi-Unit Recycling in Ontario",␣Recycling␣Council␣of␣Ontario,␣ August 2000. "Focus on Residential Multi-Unit Housing: Structural Building Factors and Recycling Success", NYC Residential Waste Characterization Study. Prepared for New York City Department of Sanitation's Bureau of Waste Prevention, Reuse and Recycling by R.W. Beck, Inc., November, 2006. "Private Households by Structural Type of Dwelling, by Province and Territory (2001 Census"),␣Statistics␣Canada,␣Census␣of␣Population.␣ http://www40.statcan.ca/l01/cst01/famil55b.htm␣ "Enhanced␣Diversion␣From␣Apartments␣Pilot␣Project",␣Metro␣Works,␣October␣1997.␣ Environmental␣Protection␣Act.␣Ontario␣Regulation␣103/94␣ http://www.e-laws.gov.on.ca/DBLaws/Regs/English/940103_e.htm␣ "Sector␣Compliance␣Branch:␣Inspections␣Industrial,␣Commercial␣&␣Institutional␣-␣ Recycling␣in␣Multi-unit␣Residential␣Buildings",␣Government␣of␣Ontario␣Ministry␣of␣the␣ Environment␣ http://www.ene.gov.on.ca/envision/scb/work/recycling.htm#results␣ "Recycling Handbook for Owners, Property Managers and Superintendents",␣City␣of␣ Toronto.␣ http://www.toronto.ca/garbage/multi/pdf/recycling_handbook.pdf␣ "Toronto Recycles, Apartment Version",␣City␣of␣Toronto␣ http://www.toronto.ca/garbage/multi/pdf/461apartment.pdf␣ Markham␣website␣apartment␣recycling␣ http://www.markham.ca/Markham/Channels/wastemgmt/aptrecycle/recycle_tools.ht m␣ ␣ ␣ ctice ht␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣107 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best Practices in the Use of Recycling Depots ␣ Overview Recycling␣depots␣offer␣a␣cost-effective␣alternative␣to␣curbside␣collection␣in␣small␣ municipalities␣and␣serve␣as␣a␣supplemental␣channel␣for␣material␣overflow␣in␣larger␣ communities.␣␣While␣this␣collection␣method␣is␣simpler␣to␣manage␣and␣operate␣than␣ curbside␣collection,␣there␣are␣a␣number␣of␣challenges␣and␣barriers␣that␣prevent␣ programs␣from␣achieving␣optimal␣performance.␣␣This␣section␣provides␣guidance␣on␣ Best␣Practices␣that␣need␣to␣be␣employed␣across␣depot␣systems␣if␣performance␣ improvements␣are␣to␣be␣achieved.␣␣␣ ␣ Key Benefits and Outcomes By␣employing␣Best␣Practices␣in␣depot␣collection␣programs,␣municipalities␣can␣obtain␣ the␣following␣effectiveness␣benefits:␣ Improved␣diversion␣rates␣for␣communities␣that␣do␣not␣collect␣recyclables␣curbside,␣ or␣smaller␣rural␣programs␣with␣lower␣volumes␣ Increased␣tonnage␣of␣recyclables␣due␣to␣an␣available␣overflow␣channel␣for␣ residents␣that␣have␣limited␣storage␣capacity␣ Increased␣tonnage␣of␣recyclable␣materials␣not␣accepted␣at␣the␣curb,␣such␣as␣ expanded␣polystyrene␣packing␣materials␣and␣film␣ Programs␣can␣become␣more␣efficient␣due␣to␣the␣following␣factors:␣ Collection␣cost␣savings␣-␣communities␣that␣are␣large␣in␣area␣but␣sparsely␣populated␣ can␣achieve␣cost␣savings␣by␣utilizing␣depots␣as␣an␣alternative␣to␣curbside␣ collection␣ Transportation␣cost␣savings␣-␣deposited␣material␣can␣be␣transferred␣with␣large␣roll␣ off␣or␣other␣bulk␣carrier␣vehicles␣from␣fewer␣locations␣than␣if␣collected␣from␣ every␣household␣in␣a␣municipality␣ ␣ Description and Implementation of Best Practice Recycling␣Depots␣(depots)␣constitute␣an␣effective␣channel␣for␣municipalities␣to␣offer␣ residents␣a␣location␣to␣bring␣their␣recyclables␣and␣help␣capture␣recyclable␣materials␣ that␣would␣otherwise␣end␣up␣in␣the␣landfill.␣␣They␣are␣primarily␣used␣in␣small␣rural␣ municipalities,␣where␣no␣curbside␣collection␣program␣exists.␣␣ Depots␣are␣also␣used␣in␣communities␣with␣high␣participation␣rates␣as␣an␣alternate␣ option␣for␣residents.␣␣In␣these␣communities,␣the␣rationale␣for␣having␣a␣depot␣is␣to␣ provide␣capacity␣for␣overflow␣materials␣between␣or␣in␣addition␣to␣curbside␣collections.␣ Furthermore,␣depots␣are␣effective␣in␣municipalities␣with␣a␣high␣seasonal␣household␣ percentage␣and␣in␣areas␣with␣small␣private␣roads␣where␣collection␣is␣difficult␣and␣ costly.␣␣Depots␣in␣high␣participation␣municipalities␣can␣also␣provide␣for␣collection␣of␣ ctice ht␣ ctice ht␣ Best␣Practice␣ Spotlight␣ 108 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ items␣not␣accepted␣at␣the␣curb,␣such␣as␣expanded␣polystyrene␣packing␣materials␣and␣ film.␣␣Some␣materials␣that␣are␣too␣light␣or␣bulky␣make␣curbside␣collection␣difficult,␣as␣ they␣are␣easily␣wind␣blown␣or␣take␣too␣much␣room␣in␣recycling␣containers.␣␣ Designated␣drop␣off␣bins␣in␣recycling␣depots␣give␣residents␣an␣option␣to␣recycle␣ these␣items.␣␣Large␣bulky␣or␣light␣materials␣separated␣at␣the␣recycling␣depot␣may␣ sometimes␣be␣sent␣directly␣to␣end␣markets␣without␣any␣processing,␣provided␣quality␣ control␣enforcement␣is␣available␣at␣the␣depot;␣however,␣transportation␣costs␣may␣be␣ prohibitive␣if␣un-baled␣shipping␣weights␣are␣low.␣␣ Depots␣are␣a␣common␣tool␣for␣rural␣communities␣that␣are␣large␣in␣area␣but␣sparsely␣ populated.␣They␣offer␣residents␣a␣place␣to␣bring␣recyclables␣where␣collection␣services␣ would␣be␣very␣expensive␣compared␣to␣the␣amount␣of␣materials␣collected␣and␣where␣ potential␣revenues␣generated␣from␣marketing␣recycling␣materials␣are␣low.␣␣␣ Depots␣are␣generally␣inexpensive␣to␣initiate,␣relative␣to␣curbside␣collection.␣␣The␣ primary␣costs␣are␣the␣containers␣and␣transfer␣costs.␣Often␣municipalities␣contract␣out␣ the␣rental␣of␣containers,␣complete␣with␣the␣delivery␣service␣to␣empty␣the␣containers␣ at␣a␣processing␣facility␣or␣end␣markets.␣␣The␣other␣major␣costs␣are␣the␣labour␣to␣ maintain␣the␣site,␣assist␣participating␣residents,␣and␣offer␣recycling␣program␣ information.␣␣To␣contain␣costs,␣often␣municipalities␣use␣an␣existing␣municipally- owned␣location,␣such␣as␣a␣Transportation␣Works␣facility␣or␣a␣recycling␣depot␣set␣up␣at␣ the␣municipally-owned␣landfill.␣Municipalities␣sometimes␣choose␣to␣open␣a␣depot␣ without␣staff,␣however,␣this␣practice␣is␣not␣preferred␣as␣site␣maintenance␣and␣ contamination␣control␣are␣made␣more␣difficult.␣ Key␣attributes␣of␣effective␣and␣efficient␣depot␣systems␣are:␣ Situated␣in␣a␣safe␣and␣accessible␣location␣ Convenient␣to␣use,␣ensuring␣smooth␣traffic␣flow␣ Designed␣to␣limit␣the␣potential␣for␣contamination␣and␣illegal␣dumping␣by␣␣ - employing␣trained␣and␣knowledgeable␣personnel␣␣ - transferring/removing␣materials␣with␣adequate␣frequency␣ Attractive␣and␣well-maintained␣ Appropriate␣signage␣with␣clear␣instructions␣to␣residents␣ Adequate␣promotion␣and␣education␣to␣enhance␣awareness␣of␣residents␣ Robust␣record␣keeping␣processes␣ Optimized␣container␣design␣and␣transportation␣system␣ Situated in a safe and accessible location Proper␣planning␣is␣crucial␣in␣selecting␣a␣depot␣location.␣␣Depots␣situated␣on␣ municipally-owned␣property␣constitute␣a␣good␣practice,␣as␣such␣arrangements␣ facilitate␣proper␣oversight,␣regular␣maintenance,␣and␣improved␣risk␣management␣with␣ respect␣to␣liabilities␣and␣hazardous␣materials.␣␣Accessibility␣to␣depots␣is␣high␣in␣ locations␣visited␣frequently␣and␣regularly␣by␣area␣residents.␣These␣may␣include␣ municipal␣community␣centres,␣sports␣arenas,␣or␣landfills.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣109 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Municipalities␣should␣determine␣the␣list␣of␣items␣that␣will␣be␣included␣in␣the␣recycling␣ program␣by␣referring␣to␣Ontario␣Regulation␣101␣and␣by␣market␣availability.␣␣Materials␣ beyond␣the␣regulated␣list␣should␣have␣sufficient␣and␣stable␣markets.␣Otherwise,␣ excess␣items␣often␣become␣residue,␣thereby␣lowering␣the␣efficiency␣of␣the␣program.␣ Convenient to use, ensuring smooth traffic flow In␣those␣municipalities␣where␣no␣curbside␣garbage␣collection␣is␣provided␣(residents␣ bring␣household␣garbage␣to␣a␣municipal␣landfill),␣depots␣set␣up␣at␣landfills␣make␣it␣ more␣convenient␣for␣residents␣to␣participate␣in␣the␣recycling␣program.␣(Those␣ municipalities␣that␣do␣have␣a␣curbside␣garbage␣and␣recycling␣programs␣should␣also␣ consider␣providing␣drop-off␣depots␣at␣the␣landfill␣or␣other␣strategic␣locations␣in␣the␣ community␣to␣ensure␣sufficient␣capacity␣for␣overflow␣materials.)␣␣Depots␣located␣at␣ landfills␣also␣help␣promote␣recycling␣of␣materials␣that␣could␣have␣ended␣up␣in␣the␣ landfill.␣␣Most␣municipally-owned␣landfills␣are␣staffed;␣consequently,␣the␣addition␣of␣a␣ recycling␣depot␣may␣be␣manageable␣utilizing␣the␣existing␣landfill␣staff.␣␣The␣staff␣are␣ necessary␣to␣help␣encourage␣recycling␣and␣to␣reduce␣the␣potential␣for␣illegal␣dumping␣ and␣contamination.␣Depots␣are␣best␣located␣where␣staff␣are␣available␣to␣oversee␣the␣ site␣and␣report␣when␣bins␣are␣full.␣ Depots␣should␣be␣set␣up␣with␣an␣adequate␣number␣of␣containers,␣oriented␣in␣such␣a␣ way␣as␣to␣minimize␣the␣effort␣associated␣with␣transferring␣materials␣from␣the␣car␣to␣ the␣bin.␣␣This␣may␣be␣achieved␣by␣using␣a␣ramp␣or␣a␣higher␣platform␣for␣vehicular␣ traffic.␣The␣number␣and␣capacity␣of␣containers␣will␣depend␣on␣the␣amount␣of␣ materials␣collected␣at␣the␣depots␣and␣observed/desired␣resident␣participation␣rates␣ (an␣estimate␣can␣be␣obtained␣through␣waste␣audits,␣which␣should␣be␣done␣at␣various␣ times␣of␣the␣year␣to␣capture␣seasonal␣fluctuations).␣␣Depots␣should␣enable␣residents␣ to␣drop␣off␣recyclables␣quickly␣and␣enhance␣their␣willingness␣to␣repeat␣the␣process␣in␣ the␣future.␣ The␣site␣should␣be␣designed␣for␣safe␣operations␣by␣residents␣and␣employees.␣␣It␣ should␣be␣of␣adequate␣size,␣allowing␣for␣good␣traffic␣flow.␣␣Effective␣flow␣of␣vehicular␣ traffic␣is␣important,␣as␣convenience␣is␣diminished␣if␣residents␣need␣to␣wait␣in␣queue␣ in␣order␣to␣reach␣the␣bins.␣␣Vehicles␣should␣generally␣drive␣in␣one␣direction,␣ minimizing␣the␣need␣to␣back␣up.␣␣Ramp␣areas␣should␣have␣railing␣or␣other␣safety␣ precautions␣as␣required.␣ Designed to limit the potential for contamination and illegal dumping Depots␣that␣have␣been␣designed␣to␣limit␣the␣potential␣for␣contamination␣and␣illegal␣ dumping␣contribute␣to␣the␣success␣of␣the␣program.␣␣Bins␣equipped␣with␣size- restricted␣openings␣help␣deter␣contamination.␣␣An␣example␣is␣an␣opening␣that␣allows␣ flattened␣cardboard␣materials␣only.␣␣Flattening␣cardboard␣increases␣bin␣capacity␣and␣ helps␣ensure␣boxes␣are␣emptied␣out␣prior␣to␣the␣transfer.␣␣Illegal␣dumping␣signs␣ should␣be␣posted␣in␣the␣depot␣area␣citing␣municipal␣by-laws.␣ Illegal␣dumping␣is␣common␣at␣depots,␣but␣is␣often␣eliminated␣when␣depots␣are␣ staffed␣and␣serviced␣with␣trained␣personnel.␣␣Employees␣can␣assist␣residents␣in␣ placing␣recyclables␣into␣proper␣containers␣and␣provide␣general␣information␣about␣the␣ 110 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ recycling␣program.␣␣Furthermore,␣employee␣dedication␣and␣program␣buy-in␣is␣critical␣ to␣reducing␣contamination␣and␣illegal␣dumping␣issues.␣␣As␣a␣consequence,␣staff␣ working␣at␣the␣depot␣should␣be␣fully␣trained␣and␣knowledgeable␣about␣the␣details␣of␣ the␣entire␣municipal␣waste␣management␣program.␣ Depots␣without␣staff␣tend␣to␣have␣higher␣contamination␣and␣more␣illegal␣dumping␣of␣ materials␣at␣gates,␣in␣front␣of,␣or␣around␣recycling␣bins.␣␣In␣some␣communities,␣un- staffed␣depots␣became␣so␣expensive␣and␣time-consuming␣to␣operate␣and␣maintain,␣ that␣program␣managers␣chose␣to␣close␣the␣depot␣and␣start␣a␣curbside␣collection␣ service.␣Thus,␣programs␣with␣un-staffed␣depots␣should␣develop␣a␣maintenance␣plan␣ for␣the␣sites␣to␣ensure␣aesthetic␣and␣functional␣appeal.␣␣The␣assistance␣of␣ enforcement␣staff␣may␣help␣educate␣and␣deter␣offenders.␣␣ Bins␣need␣to␣be␣emptied␣before␣overflowing.␣␣Overflowing␣bins␣create␣an␣impression␣ that␣the␣municipality␣does␣not␣care␣to␣properly␣maintain␣the␣recycling␣program,␣which␣ can␣negatively␣affect␣the␣attitude␣of␣the␣residents␣and␣their␣willingness␣to␣participate.␣␣ Front-loader␣bins␣can␣be␣emptied␣on␣an␣appropriate␣schedule,␣driven␣by␣the␣required␣ capacity.␣␣Carts␣and␣roll␣off␣bins␣are␣usually␣used␣when␣the␣depot␣is␣close␣to␣a␣ processing␣facility␣and␣pick␣ups␣can␣be␣done␣more␣frequently.␣␣Appropriate␣front␣end␣ containers,␣roll␣off␣bins␣with␣compaction␣or␣even␣highway␣transfer␣are␣used␣when␣the␣ haul␣distances␣are␣substantial.␣␣ Attractive and well maintained A␣depot␣that␣appears␣clean␣and␣orderly␣gives␣a␣positive␣perception␣to␣residents␣that␣ the␣program␣is␣operating␣successfully.␣␣Paved␣areas␣that␣can␣be␣maintained␣during␣ winter␣months␣help␣ensure␣that␣the␣site␣can␣be␣accessed␣by␣residents␣all␣year.␣␣If␣a␣ depot␣is␣not␣paved,␣it␣should␣be␣graded␣to␣ensure␣water␣does␣not␣pond␣in␣the␣area␣ and␣deter␣participation.␣␣Depot␣areas␣should␣be␣cleared␣of␣snow␣and␣sanded␣and/or␣ salted,␣as␣required,␣in␣winter␣months;␣this␣practice␣also␣helps␣to␣minimize␣potential␣ liabilities.␣ Any␣debris␣or␣non-recyclables␣should␣be␣removed␣promptly␣to␣keep␣the␣site␣ appearance␣neat␣and␣tidy.␣␣If␣depots␣are␣not␣cleaned␣regularly␣they␣develop␣a␣poor␣ reputation␣and␣residents␣may␣stop␣using␣the␣facility,␣often␣resulting␣in␣increased␣ illegal␣dumping.␣␣ Appropriate signage with clear instructions to residents Provisions␣should␣be␣made␣to␣display␣information␣in␣a␣manner␣that␣is␣understandable␣ and␣heavily␣biased␣toward␣universally␣understood␣graphics,␣photos␣or␣displays␣of␣ acceptable␣and␣unacceptable␣items.␣Depot␣signage␣should␣have␣large␣lettering␣that␣is␣ clear␣and␣visible␣from␣a␣reasonable␣distance.␣␣The␣colours␣should␣be␣bright␣and␣ complement␣the␣depot␣appearance.␣␣Standard␣graphics␣and␣symbols␣that␣are␣ informative␣and␣easy␣to␣interpret␣should␣be␣used.␣The␣graphics␣and␣symbols␣should␣ be␣consistent␣with␣the␣recycling␣program␣logos␣and␣font␣styles.␣␣Each␣bin␣should␣be␣ clearly␣labelled␣to␣define␣the␣type␣of␣materials␣it␣can␣receive.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣111 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Large␣signs␣mounted␣near␣the␣depot␣entrance␣should␣indicate␣acceptable␣and␣ unacceptable␣materials.␣␣Illegal␣dumping␣signs␣should␣also␣be␣posted␣at␣depots␣at␣ various␣locations␣as␣required.␣␣For␣centres␣that␣are␣not␣visible␣from␣main␣roads,␣ directional␣signs␣should␣be␣used␣to␣aid␣users␣in␣finding␣the␣depot.␣ The␣Knowledge␣Network␣contains␣a␣number␣of␣depot␣graphics␣and␣signage␣examples␣ for␣download.␣␣ Provide adequate promotion and education to enhance awareness of residents Residents␣need␣to␣become␣aware␣of␣the␣depot␣location␣and␣receive␣frequent␣ reminders␣about␣the␣recycling␣program.␣␣A␣weather-proof␣information␣area␣at␣the␣site,␣ with␣pamphlets␣available␣for␣residents␣to␣take␣away,␣can␣help␣in␣the␣promotion␣of␣the␣ program.␣ Communities␣with␣high␣percentage␣of␣seasonal␣residents␣need␣to␣time␣their␣ educational␣and␣promotional␣campaigns␣with␣the␣arrival␣of␣these␣seasonal␣residents.␣␣ Some␣programs␣may␣choose␣to␣give␣a␣free␣blue␣box␣to␣residents␣for␣storing␣materials␣ between␣depot␣drop-off␣trips.␣␣ Robust record keeping processes It␣is␣important␣to␣accurately␣measure␣and␣record␣weights␣of␣materials␣collected␣at␣the␣ depot.␣␣Regardless␣of␣the␣haul␣system␣used,␣materials␣should␣be␣weighed␣prior␣to␣ tipping␣at␣the␣processing␣facility.␣␣These␣volumetrics␣allow␣for␣accurate␣Datacall␣ submission␣and␣provide␣means␣to␣manage,␣evaluate,␣and␣fine-tune␣the␣program.␣␣ Different␣materials␣should␣be␣weighed␣separately␣if␣materials␣are␣sorted␣into␣ separate␣bins␣at␣the␣depot.␣␣ Optimized container design and transportation system Municipal␣recycling␣program␣coordinators␣need␣to␣select␣an␣effective␣system␣of␣ transporting␣recyclables␣to␣processing␣facilities␣or␣end-markets.␣␣Often␣waste␣audits␣ and/or␣participation␣studies␣are␣needed␣to␣determine␣approximate␣material␣volumes␣ on␣weekly,␣monthly,␣and␣seasonal␣basis.␣␣Once␣an␣expected␣material␣amount␣has␣ been␣determined,␣container␣and␣transportation␣selections␣need␣to␣be␣considered.␣ Containers␣can␣range␣from␣95-gallon␣carts,␣four-␣or␣six-yard␣closed␣bins␣that␣are␣ material␣specific␣and␣require␣specialized␣haul␣trucks,␣four-␣or␣six-yard␣front␣loader␣bins,␣ or␣roll-off␣containers␣ranging␣in␣size␣from␣12␣yard␣to␣40␣yards.␣␣Caution␣should␣be␣ used␣before␣committing␣to␣the␣use␣of␣specialized␣haul␣trucks␣for␣non-standard␣bins,␣ as␣there␣are␣limited␣options␣available␣in␣case␣of␣truck␣breakdown␣or␣other␣equipment␣ failure.␣Specialized␣trucks␣are␣also␣likely␣to␣be␣unusable␣for␣other␣municipal␣ operations,␣which␣will␣tend␣to␣increase␣overall␣waste␣management␣and␣recycling␣ costs.␣␣For␣some␣municipalities,␣contracting␣the␣transportation␣of␣containers␣can␣help␣ offset␣the␣capital␣investment␣start-up␣costs␣for␣purchasing␣the␣required␣vehicles.␣␣␣ Container␣selection␣will␣depend␣largely␣on␣processing␣capabilities␣(whether␣materials␣ can␣be␣co-mingled␣for␣two-stream␣processing␣or␣single␣stream␣processing,␣or␣ materials␣must␣be␣completely␣sorted).␣␣It␣will␣also␣depend␣on␣capital␣investment␣ 112 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ funds␣available.␣␣Small␣programs␣may␣consider␣renting␣containers␣or␣contracting␣ transportation␣services␣that␣include␣the␣provision␣of␣containers.␣␣Contractor␣ availability␣and␣distance␣to␣processing␣facilities␣will␣also␣dictate␣the␣type␣of␣containers␣ used.␣␣If␣a␣processing␣facility␣is␣nearby,␣smaller␣and/or␣standard␣containers,␣such␣as␣ carts␣or␣roll␣off␣containers,␣may␣be␣more␣economical.␣␣In␣cases␣where␣long␣distance␣ hauls␣are␣needed␣it␣is␣critical␣to␣incorporate␣compaction␣within␣the␣system␣to␣ minimize␣transportation␣costs.␣␣This␣may␣be␣accomplished␣with␣the␣use␣of␣standard␣ front␣end␣container␣that␣utilizes␣the␣truck␣compaction␣system␣where␣services␣are␣not␣ available␣at␣the␣depot␣site.␣␣When␣services␣are␣available,␣roll␣off␣compactors␣with␣a␣ ramp␣can␣be␣used.␣␣Where␣large␣volumes␣justify␣it,␣transfer␣trailers␣with␣or␣without␣ compaction␣may␣be␣the␣best␣option.␣␣ Program␣managers␣should␣strive␣to␣maximize␣the␣use␣of␣containers␣to␣help␣ensure␣ only␣full␣loads␣are␣picked␣up.␣␣Hauling␣full␣and␣densely␣packed␣containers␣will␣reduce␣ transportation␣costs␣on␣a␣per␣unit␣basis.␣␣Depot␣staff␣should␣try␣to␣move␣materials␣ around␣in␣the␣bin␣to␣help␣ensure␣all␣corners␣and␣other␣space␣is␣utilized.␣␣Staff␣can␣use␣ loaders␣or␣hand␣tools␣to␣facilitate␣this␣process.␣␣It␣is␣not␣recommended,␣however,␣to␣ ask␣residents␣or␣employees␣to␣enter␣the␣bins␣or␣try␣to␣move␣materials␣by␣hand␣due␣to␣ the␣risk␣of␣injury.␣ ␣ Sources and Links http://www.stewardshipontario.ca/eefund/projects/benchmark.htm#45␣ http://www.vubiz.com/stewardship/Welcome.asp␣Use␣login␣and␣password␣to␣access␣ the␣Knowledge␣Network,␣where␣an␣entire␣module␣is␣dedicated␣to␣depots␣ http://www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/tech_rpts/Schuylkill.h tm␣ http://www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/tech_rpts/Blairsville.h tm␣ http://www.markham.ca/Markham/Channels/wastemgmt/recycledepots.htm␣ http://www.region.peel.on.ca/pw/waste/crc/␣ http://www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/tech_rpts/McKean.ht m␣ http://www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/tech_rpts/Cambria.ht m␣ http://www.dep.state.pa.us/dep/deputate/airwaste/wm/recycle/tech_rpts/Carbon.ht m␣ http://www.uog.edu/cals/PEOPLE/Pubs/WASTE/F-888.PDF␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣113 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Best Practices in Collection and Processing of Challenging Plastics ␣ Overview In␣an␣effort␣to␣increase␣waste␣diversion␣rates␣and␣remove␣non-biodegradable␣ materials␣from␣the␣landfill,␣some␣Ontario␣municipalities␣are␣choosing␣to␣include␣ auxiliary␣plastic␣materials␣in␣their␣Blue␣Box␣programs.␣␣Chief␣among␣these␣materials␣ are␣Polyethylene␣(PE)␣film␣bags,␣polystyrene␣foam␣and␣containers,␣and␣oversized␣ Polyethylene␣Terephthalate␣(PET)␣bottles.␣␣However,␣due␣to␣their␣physical␣properties,␣ these␣plastics␣present␣a␣variety␣of␣challenges␣in␣collection␣and␣processing,␣hindering␣ operational␣efficiencies␣and␣driving␣up␣the␣costs.␣␣␣ Differences␣of␣opinion␣remain␣about␣whether␣the␣collection␣of␣these␣challenging␣ plastic␣materials␣is␣itself␣a␣best␣practice␣for␣municipal␣programs␣to␣implement␣to␣ increase␣diversion,␣or␣which␣practices␣are␣best␣to␣use␣in␣collection,␣processing␣and␣ marketing␣of␣these␣materials.␣There␣is␣currently␣little␣data␣on␣the␣costs␣and␣ associated␣recovery␣levels␣specifically␣attributable␣to␣these␣materials␣in␣Ontario␣ programs␣that␣include␣them.␣␣There␣are␣few␣model␣programs,␣as␣each␣community␣ treats␣these␣materials␣differently␣(except␣for␣oversize␣PET␣bottles,␣which␣are␣all␣either␣ excluded␣from␣collection␣or␣discarded␣early␣in␣the␣processing␣step).␣However,␣some␣ Ontario␣programs␣are␣already␣collecting␣film␣and␣polystyrene␣materials␣and␣others␣ have␣expressed␣interest␣in␣doing␣so.␣Obtaining␣the␣costs␣of␣recycling␣film␣and␣PS␣ from␣Ontario␣communities␣currently␣collecting␣these␣materials␣would␣be␣a␣start␣at␣ defining␣best␣practices␣for␣these␣materials,␣but␣the␣objectives␣of␣this␣particular␣ project␣did␣not␣provide␣for␣separate␣detailed␣consideration␣of␣these␣materials␣within␣ the␣original␣framework.␣We␣do␣recommend␣research␣focused␣on␣these␣communities␣ to␣gather␣the␣important␣data␣that␣could␣then␣be␣used␣to␣model␣the␣effectiveness␣and␣ efficiency␣of␣such␣collection␣programs.␣The␣practices␣presented␣here␣provide␣a␣ hierarchy␣of␣options␣for␣communities␣that␣wish␣to␣implement␣collection␣of␣these␣ materials.␣The␣information␣presented␣in␣this␣report␣is␣the␣most␣current␣and␣most␣ detailed␣to␣be␣found␣in␣the␣existing␣literature,␣in␣listings␣of␣resources␣available,␣and␣in␣ conversations␣with␣plastic␣industry␣representatives.␣␣ This␣section␣is␣designed␣to␣provide␣guidance␣in␣making␣the␣choice␣to␣include␣these␣ materials␣into␣the␣program␣and␣developing␣methods␣to␣recycle␣them␣in␣an␣effective␣ and␣efficient␣manner.␣␣The␣handling␣of␣each␣material␣is␣described␣in␣detail␣below.␣ ␣ Key Benefits and Outcomes By␣including␣challenging␣plastics␣to␣a␣recycling␣program,␣municipalities␣may␣ experience␣the␣following␣benefits:␣ Increased␣diversion␣from␣landfill␣ Enhanced␣customer␣satisfaction␣levels␣ Best␣Practice␣ Spotlight␣ 114 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ However,␣there␣are␣a␣number␣of␣drawbacks␣associated␣with␣collecting␣and␣ processing␣these␣plastics:␣ Extremely␣high␣cost␣per␣tonne␣ Decreased␣operational␣efficiencies␣of␣trucks␣and␣processing␣facility␣ Increased␣incidence␣of␣maintenance␣issues␣at␣the␣MRF␣ Decreased␣storage␣space␣at␣the␣MRF␣ Low␣marketing␣revenues␣due␣to␣limited␣markets␣ ␣ Section A: Best Practices in Handling PE Film Up␣to␣85␣percent␣of␣the␣PE␣film␣generated␣by␣households␣is␣readily␣marketable,␣ including␣grocery␣bags,␣retail␣shopping␣bags,␣newspaper␣sleeves,␣dry␣cleaning␣bags,␣ and␣any␣other␣clean,␣dry␣bag␣marked␣with␣a␣#2␣(HDPE)␣or␣#4␣(LDPE)␣resin␣code.␣In␣ Canada,␣rinsed␣HDPE␣milk␣pouches␣and␣outer␣bags,␣bread␣bags,␣sandwich␣bags␣and␣ bulk␣food␣bags,␣diaper␣outer␣bags,␣frozen␣food␣bags,␣and␣over-wrap␣for␣toilet␣tissue␣ and␣paper␣towels␣are␣defined␣as␣recyclable␣under␣market␣specifications.␣The␣films␣ are␣mostly␣made␣of␣Low-Density␣Polyethylene␣(LDPE,␣#4),␣Linear␣Low␣Density␣ Polyethylene␣(LLDPE,␣#4),␣and␣High-Density␣Polyethylene␣(HDPE,␣#2).␣␣ Other␣PE␣film␣pertinent␣facts␣include:␣ Recyclable␣films␣in␣the␣residential␣waste␣stream␣comprise␣approximately␣13%␣of␣ the␣plastics.␣Recyclable␣PE␣household␣film␣comprises␣85␣percent␣of␣all␣ household␣films,␣offering␣an␣opportunity␣for␣increased␣recovery␣of␣household␣ materials.␣ Even␣in␣programs␣that␣don't␣ask␣for␣film␣and␣bags,␣this␣material␣has␣been␣known␣to␣ approach␣four␣percent␣by␣weight␣of␣material␣at␣the␣MRF.␣ Theoretical␣calculations␣have␣shown␣that␣one␣sorter␣can␣positively␣sort␣28␣kg␣per␣ hour␣of␣household␣PE␣bags␣at␣a␣MRF,␣based␣on␣70␣bags␣per␣lb␣(4,325␣bags␣per␣ hour)␣ A␣material␣recovery␣facility␣in␣California␣with␣an␣overall␣capacity␣of␣200␣tonnes␣per␣ day␣reports␣a␣throughput␣of␣30-40␣tonnes␣per␣month␣of␣film,␣with␣8␣sorters␣ spending␣at␣least␣some␣of␣their␣time␣picking␣bags.␣␣ The␣value␣of␣the␣California␣facility's␣recovered␣film␣is␣low,␣at␣US␣$20␣per␣ton,␣due␣ to␣low␣quality.␣The␣California␣facility␣also␣reports␣that␣even␣with␣sorters␣handling␣ the␣material,␣at␣least␣one␣hour␣per␣day␣is␣spent␣removing␣bags␣and␣film␣that␣have␣ accumulated␣on␣the␣star␣screens.␣ In␣Ontario,␣according␣to␣the␣CSR␣Online␣price␣sheet,␣PE␣film␣sells␣at␣$47␣per␣tonne␣ in␣March,␣2007.␣The␣average␣price␣per␣tonne␣in␣2006␣was␣$137␣per␣tonne␣and␣in␣ 2005␣reached␣a␣high␣of␣$148␣per␣tonne␣averaged␣over␣the␣year.␣ Collection␣of␣household␣bags␣and␣film␣is␣a␣challenge,␣with␣its␣high␣volume␣to␣ weight␣ratio␣and␣potential␣to␣instantly␣become␣offensive␣litter␣if␣wind-borne.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣115 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ One␣study␣estimates␣the␣incremental␣gross␣cost␣of␣collecting␣and␣processing␣film␣ at␣$900/tonne.␣ Collection There␣are␣three␣mainstream␣methods␣of␣collecting␣PE␣film.␣␣Each␣of␣these␣is␣ described␣in␣greater␣detail␣below:␣ Retail␣drop-off␣collection␣ Curbside␣collection,␣including␣single␣stream,␣two-stream,␣and␣blue␣bag␣ Depot␣collection␣ Retail drop-off collection Retail␣drop-off␣collection␣residents␣bringing␣plastic␣bags␣back␣to␣the␣point␣of␣purchase.␣ The␣trend␣is␣toward␣this␣collection␣practice␣in␣the␣United␣States.␣The␣California␣ Integrated␣Waste␣Management␣Board␣(CIWMB)␣and␣the␣Progressive␣Bag␣Alliance␣ (PBA)␣launched␣a␣retail␣take-back␣recycling␣program␣in␣California␣in␣response␣to␣ California's␣AB␣2449␣legislation.␣AB␣2449,␣effective␣July␣1,␣2007,␣requires␣most␣large␣ grocery␣stores␣and␣drug␣stores␣to␣offer␣in-store␣plastic␣bag␣recycling␣programs.␣Initial␣ advertising␣place␣on␣June␣11th␣was␣sponsored␣by␣additional␣program␣partners␣-␣the␣ California␣Retailers␣Association,␣California␣Grocers␣Association,␣and␣Keep␣California␣ Beautiful.␣Consumers␣will␣be␣educated␣to␣bring␣bags␣back␣to␣retail␣locations,␣where␣ the␣retailers␣will␣bale␣or␣otherwise␣package␣the␣material␣for␣markets.␣The␣role␣of␣the␣ PBA␣is␣to␣work␣with␣stores␣to␣find␣markets␣for␣the␣material.␣The␣PBA␣intends␣to␣ connect␣the␣stores␣with␣markets␣that␣will␣pay␣the␣stores␣for␣the␣material.␣In␣the␣U.S.,␣ recycling␣trends␣often␣begin␣in␣California␣and␣spread␣to␣other␣areas␣of␣the␣country.␣ With␣retail␣bag␣collection␣the␣costs␣are␣borne␣by␣the␣store␣and␣not␣the␣public␣ recycling␣agency.␣However,␣frequently␣local␣recycling␣coordinators␣are␣not␣partners␣in␣ establishing␣or␣operating␣these␣programs,␣leading␣to␣a␣lack␣of␣communication,␣gaps␣ in␣public␣education,␣and␣no␣accountability␣for␣the␣materials␣collected.␣␣The␣following␣ attributes␣can␣make␣a␣drop-off␣collection␣option␣a␣success:␣ The␣recycling␣bin(s)␣provided␣must␣be␣accessible,␣clean,␣attractive,␣and␣serviced␣ regularly␣ Public␣education␣must␣be␣a␣priority,␣with␣various␣media␣as␣well␣as␣in-store␣displays␣ used␣to␣communicate␣instructions␣on␣what␣and␣how␣to␣recycle␣at␣the␣store␣ The␣material␣collected␣must␣be␣properly␣handled,␣processed␣and␣marketed␣to␣a␣ reliable␣end␣use,␣and␣the␣public␣must␣be␣notified␣of␣this␣as␣part␣of␣the␣ educational␣program.␣ The␣local␣community␣could␣provide␣collection␣bins␣and␣P&E,␣while␣the␣store␣covers␣ the␣handling,␣processing␣and␣transportation␣costs␣to␣a␣processing␣center,␣either␣their␣ own␣distribution␣center␣and␣facility␣or␣the␣local␣MRF.␣ Curbside collection: Two-stream scenario 116 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ In␣this␣scenario␣(mainly␣employed␣in␣US),␣residents␣deposit␣their␣various␣household␣ bags␣and␣acceptable␣plastic␣films␣into␣one␣large␣plastic␣bag,␣and␣place␣it␣between␣the␣ containers␣blue␣box␣and␣the␣fibres␣blue␣box␣or␣bundle.␣The␣lightweight␣bag␣must␣be␣ wedged␣firmly␣in␣place␣to␣avoid␣being␣dislodged␣and␣windblown.␣The␣collection␣ vehicle␣operator␣picks␣up␣this␣large␣bag,␣simultaneously␣registering␣that␣it␣is␣feather- light␣and␣squeezing␣it␣to␣ensure␣that␣no␣rigid␣objects␣are␣enclosed.␣If␣contamination␣ seems␣evident,␣the␣bag␣is␣left.␣ These␣bags␣of␣bags␣are␣then␣placed␣in␣yet␣another␣plastic␣bag␣of␣a␣large␣size,␣ approximately␣60␣gallons␣(227␣litres),␣hanging␣in␣a␣convenient␣place␣on␣the␣truck␣body.␣ Full␣bags␣are␣tied␣off␣and␣deposited␣in␣the␣newspaper␣or␣cardboard␣compartment␣of␣ the␣truck.␣␣ Curbside collection: Single-stream scenario In␣single-stream␣systems,␣aggressive␣public␣education␣campaigns␣are␣needed␣to␣ ensure␣that␣residents␣again␣bag␣all␣their␣small␣bags␣and␣film␣products␣into␣one␣larger␣ bag,␣and␣place␣this␣bag␣in␣their␣blue␣box␣or␣collection␣bag.␣␣ In␣programs␣that␣use␣an␣enclosed␣cart␣for␣single-stream␣collection,␣a␣practice␣not␣yet␣ common␣in␣Ontario,␣residents␣should␣be␣educated␣not␣to␣deposit␣individual␣bags␣that␣ can␣fall␣or␣blow␣out␣of␣the␣cart␣during␣the␣collection␣tip.␣Because␣of␣the␣commingling␣ with␣all␣other␣materials,␣bags␣collected␣through␣single-stream␣programs␣may␣be␣more␣ costly␣to␣retrieve␣and␣of␣lesser␣quality.␣␣ Curbside collection: Blue or clear bag scenario The␣larger␣collection␣bag␣for␣the␣smaller␣bags␣could␣be␣a␣separate␣blue␣or␣clear␣bag,␣ or␣another␣bag␣of␣bags␣could␣be␣stuffed␣into␣one␣blue/clear␣bag␣with␣the␣other␣ materials.␣This␣separate␣blue/clear␣bag␣is␣then␣picked␣up␣and␣thrown␣in␣the␣truck␣with␣ the␣rest␣of␣the␣bags,␣and␣possibly␣compacted.␣Again,␣the␣collection␣operator␣would␣ check␣for␣light␣weight␣and␣the␣presence␣of␣rigid␣objects.␣ Depot collection Several␣containers,␣such␣as␣90-gallon␣roll␣carts,␣can␣be␣set␣up␣with␣PE␣liners␣for␣depot␣ users␣to␣deposit␣bags␣and␣film.␣Large␣display␣signs␣can␣be␣set␣up␣adjacent␣to␣these␣ containers␣illustrating␣the␣acceptable␣and␣non-acceptable␣materials␣for␣immediate,␣ on-site␣instruction␣and␣reinforcement.␣␣ As␣needed,␣the␣site␣attendant␣can␣visit␣the␣collection␣containers␣and␣use␣a␣tool␣to␣ compact␣the␣bags␣as␣much␣as␣possible␣in␣order␣to␣contain␣the␣largest␣number␣of␣ bags␣before␣tying␣off␣and␣replacing␣the␣liner␣bag.␣These␣large,␣stuffed␣bags␣may␣then␣ be␣stored␣in␣a␣covered␣dumpster␣or␣a␣compactor␣for␣later␣removal␣to␣the␣MRF.␣ Processing The␣first␣point␣of␣capture␣for␣bags␣is␣the␣tip␣floor␣or␣a␣pre-sort␣station,␣before␣there␣is␣ any␣potential␣for␣the␣bags␣to␣open␣and␣scatter␣individual␣bags.␣␣Sorters␣on␣each␣ subsequent␣line␣should␣be␣trained␣to␣capture,␣bag,␣and␣then␣deposit␣any␣bags␣missed␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣117 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ in␣the␣pre-sort␣into␣a␣storage␣bunker.␣Sorters␣may␣also␣be␣trained␣to␣de-bag␣any␣ containers␣and␣fibres␣from␣plastic␣bags,␣but␣the␣recovery␣for␣recycling␣of␣these␣bags␣ which␣may␣contain␣residual␣products␣is␣questionable.␣ The␣most␣efficient␣way␣of␣moving␣bags␣from␣both␣the␣tip␣floor␣and␣the␣sort␣lines␣into␣ the␣storage␣bunker␣may␣be␣with␣a␣vacuum␣system.␣The␣vacuum␣system␣could␣load␣ an␣overhead␣storage␣bin␣to␣save␣space,␣due␣to␣the␣light␣weight␣of␣the␣material.␣The␣ vacuum␣system,␣or␣gravity,␣could␣also␣potentially␣load␣the␣material␣into␣the␣baler.␣␣ Automatic␣de-baggers␣that␣may␣be␣used␣in␣blue␣bag␣processing␣facilities␣could␣ potentially␣also␣open␣the␣smaller␣bag␣inside␣that␣contains␣the␣accumulated␣household␣ bags␣and␣scatter␣the␣smaller␣bags.␣Additionally,␣any␣blue␣bags␣that␣are␣stuffed␣full␣of␣ smaller␣bags␣only␣must␣be␣directed␣away␣from␣the␣de-bagger␣and␣directly␣to␣the␣baler.␣ Blue␣bags␣that␣held␣other␣recyclables␣may␣or␣may␣not␣be␣recyclable,␣depending␣on␣ the␣market␣specification␣for␣blue␣film␣and␣the␣degree␣of␣moisture␣and␣contamination␣ in␣these␣bags.␣ Baling␣film␣may␣be␣made␣easier␣and␣more␣frequent␣by␣adopting␣the␣"Sandwich␣Bale␣ ™"␣pioneered␣by␣Wal-Mart␣stores.␣This␣is␣a␣bale␣with␣layers␣of␣film␣plastic␣alternating␣ with␣layers␣of␣cardboard.␣When␣the␣bale␣is␣broken␣open,␣the␣film␣and␣OCC␣layers␣ naturally␣and␣easily␣separate.␣However,␣a␣market␣must␣be␣found␣that␣will␣accept␣this␣ type␣of␣bale,␣and␣then␣separate␣the␣materials␣for␣further␣processing␣(Ontario␣market␣ availability␣for␣this␣products␣is␣unknown␣at␣this␣time).␣␣ Promotion and Education Residents␣must␣be␣properly␣trained␣about␣the␣correct␣types␣of␣bags␣and␣films␣to␣ include␣for␣recycling,␣the␣types␣that␣are␣prohibited,␣and␣the␣acceptable␣way␣to␣ package␣the␣bags␣and␣film.␣Consistent␣and␣repetitive␣messages␣designed␣to␣motivate␣ change␣toward␣specific␣behaviours␣and␣habits␣must␣be␣applied␣rigorously␣using␣any␣ and␣all␣appropriate␣media␣channels.␣␣ The␣most␣important␣message␣is␣to␣"Bag␣the␣Bags".␣Additionally␣residents␣can␣be␣ educated␣about␣"Tying␣the␣Knot"␣before␣stuffing␣bags␣into␣the␣larger␣bags.␣␣ Markets The␣American␣Chemistry␣Council's␣recycled␣plastics␣markets␣database␣lists␣six␣ companies␣in␣Ontario␣as␣buyers␣of␣post-consumer␣residential␣retail␣bags␣and␣other␣ films.␣Additionally␣fourteen␣companies␣are␣listed␣as␣buyers␣of␣"post-consumer,␣ industrial,␣commercial,␣institutional"␣bags␣and␣film,␣which␣may␣indicate␣that␣they␣ would␣purchase␣material␣collected␣in␣retail␣stores␣but␣not␣from␣MRFs.␣␣The␣largest␣ end-use␣for␣this␣material␣is␣composite␣plastic␣lumber␣products.␣Large␣amounts␣of␣ blue␣bags␣may␣reduce␣the␣quality␣and␣price␣of␣the␣material.␣ Ontario Communities Recycling Bags and Film Fourteen␣communities␣in␣Ontario␣collect␣bags␣and␣film␣in␣their␣curbside␣programs␣ (some␣of␣these␣at␣their␣depots␣as␣well).␣Ten␣of␣these␣municipalities␣instruct␣residents␣ to␣place␣their␣bags␣and␣film␣inside␣one␣bag␣and␣tie␣it,␣then␣place␣this␣bag␣either␣in,␣or␣ 118 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ beside,␣their␣blue␣box␣(or␣equivalent)␣for␣containers␣(one␣community␣is␣single-stream␣ but␣still␣uses␣blue␣boxes).␣Two␣communities␣instruct␣residents␣to␣place␣their␣bag␣in␣a␣ second,␣gray␣box␣with␣fibre␣products.␣One␣single␣stream␣community␣instructs␣ residents␣to␣place␣their␣bag␣inside␣their␣cart,␣and␣one␣blue␣bag␣community␣instructs␣ residents␣to␣use␣a␣separate␣blue␣or␣clear␣bag␣for␣household␣bags␣and␣film.␣␣ Eight␣communities␣that␣collect␣bags␣and␣film␣allow␣the␣most␣of␣the␣materials␣in␣the␣ complete␣EPIC␣list␣of␣grocery␣bags,␣retail␣shopping␣bags,␣newspaper␣sleeves,␣dry␣ cleaning␣bags,␣rinsed␣HDPE␣milk␣pouches␣and␣outer␣bags,␣bread␣bags,␣sandwich␣ bags␣and␣bulk␣food␣bags,␣diaper␣outer␣bags,␣frozen␣food␣bags,␣and␣over-wrap␣for␣ toilet␣tissue␣and␣paper␣towels.␣Five␣communities␣restrict␣the␣list␣to␣grocery␣bags␣ and/or␣shopping␣bags␣only.␣ ␣ Implementing PE film handling Best Practices Retail␣drop-off␣collection␣is␣the␣desired␣approach␣for␣film␣recycling,␣because␣costs␣are␣ shared␣by␣the␣retailer.␣Merchants␣have␣a␣business␣interest␣in␣providing␣recycling␣ services␣on-site␣for␣their␣store␣brand␣bags,␣as␣well␣as␣competitors'␣bags,␣and␣ residents␣would␣not␣have␣to␣make␣a␣special␣trip␣to␣recycle␣their␣bags.␣Active␣ partnership␣by␣the␣municipal␣recycling␣coordinator␣is␣necessary␣to␣promote␣the␣ program,␣build␣participation,␣and␣educate␣users.␣The␣preferred␣handling␣method␣is␣ back-haul␣of␣the␣material␣to␣a␣retailer's␣distribution␣facility␣for␣baling.␣If␣a␣MRF␣must␣ be␣used,␣the␣local␣recycling␣coordinator␣would␣be␣required␣to␣work␣with␣the␣facility␣to␣ minimize␣material␣handling␣issues.␣␣ For␣communities␣that␣decline␣to␣use␣retail␣collection,␣or␣wish␣to␣supplement␣it␣with␣ another␣method,␣depot␣collection␣is␣the␣next␣preferred␣method.␣Depots␣take␣ advantage␣of␣the␣"free"␣labour␣and␣energy␣expended␣by␣residents␣in␣bringing␣this␣ lightweight␣material␣to␣the␣location,␣as␣opposed␣to␣capture␣at␣every␣individual␣ household.␣Site␣attendants,␣where␣they␣are␣used,␣can␣monitor␣for␣contamination␣and␣ provide␣additional␣packaging␣and␣even␣compaction␣of␣the␣bags␣prior␣to␣delivery␣to␣the␣ MRF.␣Adding␣bags␣to␣an␣existing␣depot␣would␣add␣very␣little␣incremental␣cost␣in␣ terms␣of␣land,␣labour,␣and␣other␣factors.␣ For␣those␣communities␣that␣prefer␣to␣collect␣bags␣and␣films␣at␣curbside,␣the␣following␣ practices␣should␣be␣followed:␣␣ Emphasize␣public␣education,␣specifically␣the␣"Bag␣Your␣Bags"␣message␣ Use␣a␣set-out␣method␣that␣minimizes␣opportunities␣for␣bags␣to␣become␣ windblown␣litter␣ Utilize␣vehicle␣operators␣to␣check␣for␣contamination␣and␣leave␣bags␣that␣are␣ contaminated␣as␣an␣educational␣tool␣ Combine␣large␣full␣bags␣with␣the␣fibre␣portion␣of␣the␣load␣in␣the␣truck␣to␣facilitate␣ separation␣and␣removal␣at␣the␣MRF␣and␣to␣minimize␣bag␣breakage␣and␣ contamination␣due␣to␣contact␣with␣broken,␣sharp-edged␣or␣wet␣recyclable␣ containers.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣119 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ For␣MRF␣processing␣of␣bags,␣effort␣should␣be␣made␣to␣remove␣bagged␣bags␣ immediately␣after␣tipping␣or␣at␣a␣pre-sort␣station,␣before␣the␣bags␣can␣encounter␣MRF␣ equipment.␣Handling␣of␣bags␣and␣contact␣with␣other␣recyclables␣should␣be␣minimized.␣ In␣blue␣bag␣systems,␣care␣should␣be␣used␣with␣automatic␣bag␣breakers.␣Vacuum␣ equipment␣may␣be␣an␣effective␣way␣of␣moving␣the␣material.␣ The␣highest␣value␣markets␣should␣be␣sought␣for␣the␣bags␣and␣film.␣To␣obtain␣these␣ markets,␣producing␣high␣quality␣material␣must␣be␣a␣priority␣that␣begins␣with␣public␣ education␣and␣continues␣throughout␣the␣handling␣and␣sorting␣process.␣Residents␣ must␣be␣taught␣what␣to␣include␣and␣what␣is␣prohibited;␣operators␣must␣leave␣behind␣ contaminated␣bags;␣contact␣with␣other␣materials␣at␣the␣MRF␣should␣be␣minimized.␣ Markets␣should␣be␣consulted␣about␣the␣impact␣of␣recycling␣plastic␣bags␣in␣which␣ other␣recyclables␣were␣mistakenly␣packaged␣by␣the␣residents␣and␣of␣recycling␣blue␣or␣ clear␣collection␣bags␣(specifically,␣the␣impact␣of␣the␣blue␣bags␣should␣be␣assessed).␣␣ Ontario␣communities␣are␣already␣recycling␣bags␣and␣films␣through␣curbside␣and␣drop- off␣systems.␣If␣such␣programs␣are␣to␣be␣considered␣for␣widespread␣implementation␣ in␣the␣province,␣more␣data␣should␣be␣gathered␣from␣these␣communities␣about␣the␣ costs␣and␣operational␣impacts␣of␣such␣programs␣in␣order␣to␣accurately␣document␣ best␣practices␣and␣to␣encourage␣continual␣improvement.␣Program␣costs␣should␣be␣ justified␣in␣the␣overall␣recycling␣program␣budget,␣taking␣into␣consideration␣the␣ community's␣waste␣reduction␣and␣recycling␣goals␣and␣how␣bag␣and␣film␣recycling␣ helps␣them␣meet␣those␣goals.␣␣ ␣ Section B: Best Practices in Handling Polystyrene Polystyrene␣resin␣is␣both␣effective␣and␣efficient␣in␣its␣original␣use␣-␣as␣packaging␣ material.␣It␣is␣inexpensive␣to␣manufacture;␣therefore␣the␣costs␣of␣its␣original␣ production␣and␣transportation␣are␣considered␣a␣reasonable␣trade-off␣for␣its␣many␣ benefits.␣However,␣a␣cost-effective␣scheme␣for␣its␣post-use␣management␣is␣elusive␣ because:␣ It␣diffuses␣into␣society␣in␣its␣many␣uses,␣and␣bringing␣it␣back␣together␣in␣quantities␣ large␣enough␣to␣process␣and␣market␣is␣challenging␣ Its␣many␣shapes␣and␣forms␣render␣it␣difficult␣to␣efficiently␣package␣for␣transport,␣ post-use␣ The␣costs␣become␣larger␣as␣the␣product's␣quality␣is␣degraded;␣these␣costs␣can␣no␣ longer␣be␣covered␣in␣the␣price␣ While␣polystyrene␣accounts␣for␣less␣than␣one␣percent␣of␣the␣municipal␣waste␣stream,␣ at␣certain␣times␣of␣year,␣such␣as␣the␣holidays␣or␣consumer␣goods␣sales␣events,␣it␣ becomes␣a␣significant␣and␣challenging␣component␣of␣the␣household-generated␣waste.␣␣␣ In␣handling␣it,␣municipalities␣face␣a␣number␣of␣obstacles.␣␣Chief␣among␣them␣are:␣ Polystyrene␣foam␣exhibits␣a␣very␣high␣volume␣to␣weight␣ratio,␣making␣economical␣ transportation␣a␣challenge␣ 120 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Polystyrene␣foam␣breaks␣easily␣when␣processed␣through␣MRF␣equipment,␣leading␣ to␣contamination␣of␣marketed␣materials␣and␣affecting␣the␣cleanliness␣of␣the␣ facility␣ Polystyrene␣foam␣does␣not␣compress␣in␣the␣baling␣process,␣and␣may␣break␣into␣ smaller␣pieces␣ Foamed␣PS␣meat␣and␣produce␣trays␣have␣high␣potential␣of␣food␣contamination,␣ possibly␣leading␣to␣sanitation␣issues␣at␣MRFs␣ Current Collection and Processing According␣to␣the␣Canadian␣Polystyrene␣Recycling␣Association␣(CPRA),␣11␣Canadian␣ municipalities␣are␣collecting␣polystyrene␣in␣their␣curbside␣programs,␣and␣another␣ three␣are␣collecting␣through␣depot␣or␣special␣collection␣events␣only.␣However,␣some␣ of␣these␣municipalities␣are␣located␣in␣other␣provinces,␣and␣at␣least␣six␣Ontario␣ programs,␣which␣the␣CPRA␣does␣not␣list,␣are␣known␣to␣collect␣polystyrene.␣␣These␣ communities␣all␣prohibit␣loose-fill␣polystyrene␣packaging␣("popcorn"␣or␣"peanuts")␣in␣ their␣programs.␣␣ Since␣the␣CPRA␣standards␣require␣baling,␣it␣is␣assumed␣that␣most␣of␣the␣foamed␣PS␣ is␣baled.␣Some␣material␣from␣depot␣collection,␣if␣close␣to␣the␣CPRA␣plant,␣may␣be␣ delivered␣loose.␣ Promotion and Education There␣is␣no␣model␣for␣P&E␣for␣polystyrene␣products␣because␣each␣municipality's␣ program␣reflects␣their␣unique␣collection␣and␣processing␣constraints,␣as␣shown␣by␣the␣ following␣examples:␣ The␣City␣of␣Kingston␣allows␣"Plastic/Styrofoam"␣containers␣in␣the␣blue␣box.␣Rigid␣ and␣foamed␣plastic␣containers␣are␣allowed,␣but␣not␣loose␣fill␣packaging␣and␣ protective␣foam␣must␣measure␣less␣than␣36"x24"x8"␣ The␣City␣of␣Peterborough␣allows␣rigid␣PS␣baked␣goods␣trays␣"marked␣#6␣only"␣and␣ foamed␣PS␣food␣containers␣(meat␣trays,␣egg␣cartons)␣in␣the␣blue␣box;␣however,␣ foamed␣packing␣material␣is␣accepted␣only␣at␣drop-off␣ The␣County␣of␣Wellington␣presumably␣allows␣rigid␣polystyrene␣packages␣in␣the␣ blue␣box,␣as␣their␣guidelines␣are␣broad␣and␣do␣not␣use␣the␣resin␣identification␣ code.␣However,␣Styrofoam␣is␣specifically␣prohibited␣ Northumberland␣County␣collects␣foamed␣polystyrene␣"cushion"␣packaging␣at␣ special␣collection␣events␣after␣the␣holiday␣season.␣Food␣packaging␣is␣prohibited.␣ The␣material␣is␣accumulated␣in␣roll-off␣containers␣at␣drop-off␣depots.␣The␣County␣ also␣accepts␣PS␣food␣containers␣in␣its␣curbside␣program␣as␣a␣component␣of␣ "Plastic␣Jars,␣Bottles␣and␣Containers␣#1-7"␣ Markets A␣polystyrene␣market␣currently␣exists␣in␣Ontario.␣␣CPRA,␣an␣82,000␣square-foot␣ facility␣located␣in␣Peel␣Region␣(Mississauga),␣is␣designed␣specifically␣to␣recycle␣and␣ sell␣polystyrene␣from␣the␣industrial,␣commercial␣and␣consumer␣waste␣streams.␣The␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣121 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ plant␣capacity␣is␣about␣5,000␣tonnes␣per␣year.␣␣␣ Polystyrene␣is␣recycled␣into␣office␣ desktop␣accessories,␣nursery␣trays,␣automotive␣and␣hardware␣accessories,␣audio␣and␣ video␣cassette␣cases,␣vacuum␣cleaner␣attachments␣and␣building␣products.␣ CPRA␣purchases␣two␣grades␣of␣polystyrene␣bales:␣Type␣A␣contains␣both␣rigid␣and␣ foam␣PS␣and␣Type␣B␣contains␣only␣foam␣PS.␣Type␣A␣bales␣allow␣10␣percent␣ contamination␣while␣Type␣B␣bales␣allow␣15␣percent␣contamination.␣The␣CSR␣Price␣ Sheet␣shows␣that␣CPRA␣is␣currently␣paying␣75␣CDN$/tonne␣for␣material␣delivered␣to␣ their␣facility.␣This␣price␣has␣not␣changed␣since␣2001.␣ ␣ Implementation Ontario␣is␣fortunate␣to␣have␣a␣major␣end-use␣processor␣for␣polystyrene␣accepting␣ both␣foamed␣and␣rigid␣grades,␣either␣separated␣or␣mixed.␣For␣polystyrene,␣the␣ constraints␣to␣recycling␣are␣issues␣related␣to␣handling␣and␣transportation,␣not␣markets.␣ Some␣municipalities␣in␣Ontario␣are␣recycling␣polystyrene,␣both␣the␣rigid␣and␣the␣ foamed,␣at␣depots,␣at␣special␣collection␣events,␣and␣through␣curbside.␣However,␣a␣ "model"␣program␣has␣not␣been␣identified,␣and␣very␣little␣is␣known␣about␣the␣handling␣ issues,␣processing␣issues␣and␣costs␣of␣such␣programs␣ Communities␣that␣wish␣to␣add␣polystyrene␣to␣their␣recycling␣programs␣should␣begin␣ with␣special␣collection␣events␣limited␣to␣foamed␣PS,␣tied␣to␣the␣holidays␣or␣periodic␣ sales␣on␣consumer␣goods␣such␣as␣appliances␣and␣electronics.␣These␣events␣can␣be␣ held␣at␣existing␣recycling␣depots,␣or,␣if␣arrangements␣can␣be␣made,␣in␣partnership␣ with␣retailers␣selling␣these␣goods␣and␣possibly␣held␣at␣malls␣and␣shopping␣centres␣ (similar␣to␣one␣method␣for␣collecting␣end-of-life␣electronics␣and␣possibly␣in␣tandem␣ with␣such␣an␣event).␣The␣benefits␣of␣holding␣these␣events␣are:␣␣ The␣public␣will␣provide␣the␣"free"␣transportation␣and␣sorting␣labour␣ A␣container␣is␣not␣dedicated␣full-time␣at␣a␣depot␣while␣a␣sufficient␣quantity␣to␣ process␣and␣ship␣is␣accumulated,␣with␣associated␣weather,␣storage␣space␣and␣ contamination␣issues␣ It␣may␣offer␣an␣opportunity␣for␣increased␣public␣awareness␣of␣the␣community␣ recycling␣program.␣This␣is␣a␣way␣to␣keep␣costs␣under␣control␣yet␣still␣offer␣a␣ service␣that␣many␣residents␣deem␣valuable.␣ Communities␣that␣wish␣to␣provide␣an␣ongoing␣polystyrene␣collection␣program␣for␣ citizens␣should␣look␣first␣to␣depot␣collection.␣A␣separate␣collection␣container␣for␣ foamed␣polystyrene␣would␣add␣only␣incremental␣costs␣to␣the␣depot␣operation;␣ however,␣it␣would␣most␣likely␣need␣to␣be␣a␣covered␣container.␣Ongoing␣storage␣ space␣would␣also␣be␣needed.␣The␣rigid␣polystyrene␣containers␣could␣be␣added␣to␣a␣ "non-bottle␣rigid"␣plastic␣collection␣stream.␣Several␣marketing␣options␣exist␣for␣this␣ material,␣including␣baling␣with␣the␣other␣rigid␣containers␣for␣export,␣or␣sorting␣to␣ separate␣the␣HDPE,␣PET␣and␣PP␣then␣baling␣with␣the␣foamed␣PS.␣The␣advantage␣of␣ collecting␣non-bottle␣rigid␣PS␣at␣depots␣is␣that␣the␣public␣could␣be␣trained␣to␣sort␣ these␣from␣the␣plastic␣bottles␣by␣placing␣them␣in␣separate␣containers.␣␣ 122 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ The␣next␣level␣of␣collection,␣if␣a␣community␣strongly␣desired␣to␣provide␣this␣service␣or␣ if␣the␣collection␣at␣special␣events␣and␣depots␣proved␣impractical,␣would␣be␣curbside␣ collection␣of␣polystyrene.␣Again,␣collecting␣the␣PS␣rigid␣containers␣mixed␣with␣other␣ plastics␣would␣not␣be␣difficult␣at␣the␣curb,␣but␣market␣research␣would␣need␣to␣be␣ conducted␣to␣determine␣the␣degree␣of␣MRF␣sorting␣needed.␣The␣foamed␣polystyrene␣ would␣pose␣challenges␣in␣the␣areas␣of␣potential␣blowing␣litter,␣space␣in␣the␣collection␣ truck,␣and␣then␣MRF␣storage␣and␣baling.␣Foamed␣loose-fill␣packaging,␣called␣ "peanuts"␣or␣"popcorn"␣should␣be␣excluded␣due␣to␣serious␣litter␣concerns.␣␣␣␣ Regardless␣of␣the␣collection␣method␣chosen,␣communities␣need␣to␣calculate␣the␣ transportation␣costs␣to␣the␣CPRA␣and␣determine␣if␣a␣polystyrene␣recycling␣program␣ can␣fit␣into␣their␣overall␣budget,␣given␣the␣impact␣polystyrene␣has␣on␣their␣recovery␣ rates␣and␣waste␣reduction␣goals.␣ Transportation␣and␣material␣storage␣will␣be␣the␣most␣costly␣elements␣of␣a␣ polystyrene␣collection␣program.␣Food␣contamination␣could␣be␣costly␣in␣terms␣of␣ downgrading␣marketed␣loads,␣and␣public␣education␣materials␣should␣stress␣that␣food␣ containers␣must␣be␣rinsed␣before␣recycling.␣ Additional␣research␣is␣needed␣into␣the␣practices␣of␣communities␣currently␣collecting␣ and␣processing␣polystyrene,␣to␣determine␣more␣specific␣details␣on␣operational␣issues,␣ costs,␣and␣opportunities␣for␣improvement.␣ ␣ Section C: Best Practices in Handling Oversized PET Bottles Large␣size␣PET␣water␣bottles,␣from␣8␣to␣15␣litres,␣are␣being␣marketed␣in␣Canada␣by␣at␣ least␣two␣bottled␣water␣companies.␣These␣bottles,␣designed␣for␣home␣dispensing␣ units,␣are␣displacing␣the␣15␣to␣18␣litre␣polycarbonate,␣multi-use␣water␣bottles␣ captured␣by␣a␣deposit-return␣system.␣They␣are␣increasingly␣being␣found␣in␣the␣blue␣ box␣program␣as␣residents␣correctly␣interpret␣them␣as␣being␣recyclable.␣These␣bottles␣ are␣mandated␣to␣be␣recycled␣by␣Part␣1␣of␣Schedule␣1␣of␣Ontario␣Regulation␣101/94␣by␣ virtue␣of␣the␣non-size␣specific␣definition␣of␣the␣PET␣beverage␣bottle.␣␣␣ Recycling␣oversized␣PET␣bottles␣is␣facilitated␣by:␣ ␣Their␣larger␣size.␣␣PET␣water␣bottles␣weigh␣up␣to␣50␣grams,␣capturing␣a␣ significant␣amount␣of␣material␣in␣each␣handling␣step␣ Packaging␣contents.␣␣Since␣they␣only␣package␣water,␣bottles␣are␣not␣contaminated␣ by␣contents␣ However,␣these␣materials␣present␣some␣issues␣for␣program␣operators.␣␣These␣ include:␣ The␣large␣size␣of␣the␣bottles␣makes␣them␣a␣challenge␣to␣collect␣in␣traditional␣blue␣ boxes,␣as␣they␣take␣up␣more␣space␣in␣the␣box␣and␣on␣the␣collection␣truck␣ MRFs␣must␣remove␣these␣bottles␣early␣in␣the␣sorting␣process␣in␣the␣same␣step␣as␣ removal␣of␣buckets␣and␣large␣contaminants␣ Some␣MRFs␣may␣not␣have␣storage␣space␣for␣the␣additional␣bottle␣stream␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣123 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Collection These␣large␣size␣PET␣bottles␣take␣up␣one-third␣of␣the␣volume␣of␣a␣typical␣blue␣box,␣ and␣a␣correspondingly␣large␣ratio␣of␣space␣in␣a␣single-stream␣or␣blue␣bag␣program.␣ They␣also␣take␣up␣more␣space␣in␣the␣collection␣trucks.␣While␣scenarios␣about␣trucks␣ making␣extra␣trips␣to␣MRFs␣solely␣because␣the␣large␣PET␣bottles␣have␣filled␣the␣ compartments␣have␣been␣imagined,␣no␣evidence␣exists␣that␣this␣is␣a␣risk␣with␣the␣ current␣market␣penetration.␣␣The␣impact␣of␣bottle␣size␣is␣less␣significant␣at␣depots,␣ where␣containers␣are␣larger.␣For␣communities␣desiring␣to␣recover␣these␣bottles,␣an␣ additional␣bin␣dedicated␣to␣these␣larger␣size␣containers␣could␣be␣provided.␣ Distinguishing␣of␣these␣bottles␣by␣the␣public␣should␣be␣relatively␣easy.␣ Processing The␣first␣point␣of␣capture␣for␣the␣large␣PET␣bottles␣is␣the␣tip␣floor,␣where␣they␣are␣ pulled␣from␣the␣incoming␣container␣stream,␣much␣as␣buckets␣and␣large␣contaminants␣ are␣removed.␣Virtually␣all␣of␣the␣PET␣bottles␣separated␣on␣the␣tip␣floor␣at␣Ontario␣ MRFs␣are␣currently␣being␣discarded.␣ If␣the␣bottles␣are␣allowed␣to␣continue␣up␣the␣in-feed␣conveyor,␣in␣MRFs␣that␣have␣ shaker␣screens␣for␣separating␣containers␣from␣fibre,␣these␣PET␣bottles␣end␣up␣in␣the␣ fibre␣stream␣due␣to␣their␣size,␣weight␣and␣shape,␣and␣they␣are␣discarded␣there.␣In␣ MRFs␣without␣screens,␣the␣bottles␣still␣may␣be␣too␣large␣to␣fit␣in␣the␣sorting␣chutes␣ for␣the␣smaller␣PET␣bottles.␣␣Furthermore,␣most␣balers␣are␣capable␣of␣compressing␣ these␣bottles,␣either␣in␣a␣mixed␣PET␣bale␣or␣as␣a␣specialty␣bale.␣ Installing␣a␣dedicated,␣PET␣bottle-only␣grinder␣at␣the␣point␣of␣first␣removal␣may␣be␣the␣ most␣efficient␣processing␣method␣for␣these␣bottles.␣This␣alternative␣would␣require␣ capital␣investment,␣operator␣training,␣Gaylord␣boxes␣for␣material␣storage,␣and␣a␣ willing␣market.␣ Promotion and Education It␣is␣unknown␣how␣many␣communities␣in␣Ontario␣are␣prohibiting␣these␣bottles␣and␣ clearly␣stating␣the␣prohibition␣in␣their␣promotion/education␣material.␣␣Motivating␣ residents␣to␣recycle␣these␣bottles,␣if␣such␣action␣is␣desirable,␣would␣most␣likely␣be␣ relatively␣easy,␣as␣the␣bottles␣are␣unique␣and␣easily␣identified.␣ Markets PET␣re-claimers␣may␣refuse␣to␣accept␣any␣large␣PET␣water␣bottles␣mixed␣with␣the␣ other␣PET␣because␣their␣size␣makes␣them␣problematic.␣They␣are␣simply␣too␣big␣for␣ the␣clearance␣between␣the␣high-speed␣conveyors␣and␣the␣automated␣bottle␣sorting␣ units␣that␣most␣re-claimers␣utilize.␣The␣bottles␣have␣enough␣"memory"␣to␣spring␣ back␣into␣a␣larger␣shape␣when␣de-baled.␣Even␣a␣few␣of␣these␣bottles␣can␣cause␣pile- ups␣on␣the␣sorting␣lines,␣which␣can␣happen␣very␣quickly␣and␣require␣line␣shut-down␣to␣ clear.␣ If␣markets␣are␣willing␣to␣accept␣these␣bottles,␣most␣would␣prefer␣these␣bottles␣to␣be␣ baled␣separately,␣but␣may␣accept␣these␣bales␣on␣the␣same␣truck␣with␣the␣other␣PET␣ 124 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ bales.␣␣Markets␣for␣ground␣material␣exist,␣but␣would␣have␣to␣agree␣to␣purchase␣ material␣ground␣in␣a␣MRF.␣ If␣the␣bottles␣are␣made␣from␣a␣standard␣bottle␣resin␣with␣an␣intrinsic␣viscosity␣(I.V.)␣in␣ the␣8.4␣range,␣and␣are␣made␣in␣a␣two-stage,␣injection-stretch␣blow␣moulded␣process,␣ they␣are␣fully␣compatible␣with␣existing␣PET␣markets.␣␣Some␣bottles␣may␣be␣made␣ from␣a␣higher-I.V.␣material␣in␣a␣one-stage␣process.␣There␣is␣concern␣that␣these␣ bottles␣are␣not␣compatible␣in␣existing␣PET␣bottle␣markets.␣ ␣ Implementation Virtually␣all␣communities␣in␣Ontario␣that␣receive␣these␣bottles␣for␣recycling␣are␣ currently␣discarding␣them.␣Given␣the␣uncertainties,␣and␣the␣currently␣small␣market␣ penetration␣of␣this␣product,␣the␣impact␣of␣disposal␣by␣the␣MRFs␣on␣the␣solid␣waste␣ stream␣is␣not␣yet␣significant.␣␣ Currently␣much␣is␣unknown␣about␣the␣market␣penetration,␣recycling␣market␣demand,␣ or␣resin␣composition␣of␣these␣8␣to␣15-litre␣PET␣water␣bottles.␣PET␣markets␣have␣ indicated␣publicly␣a␣desire␣for␣more␣recovered␣post-consumer␣PET␣of␣the␣current,␣ typical␣composition;␣it␣is␣not␣known␣to␣what␣extent␣they␣would␣accept␣the␣larger␣ bottles␣due␣to␣equipment␣constraints.␣␣ Communities␣wishing␣to␣recover␣these␣bottles,␣either␣through␣depot␣or␣curbside␣ collection,␣should␣first␣find␣out␣whether␣the␣bottles␣sold␣in␣their␣region␣were␣all␣of␣the␣ same␣resin␣composition.␣If␣they␣were,␣and␣the␣likelihood␣of␣this␣changing␣was␣small,␣ the␣community␣would␣then␣seek␣markets␣for␣the␣material,␣either␣baled␣separately␣or␣ ground.␣If␣markets␣were␣found,␣a␣system␣of␣handling␣the␣material␣to␣facilitate␣ recovery␣at␣the␣appropriate␣point␣would␣be␣needed.␣␣ A␣retail␣store␣take-back␣program␣could␣be␣explored␣for␣these␣bottles,␣with␣the␣ recovered␣bottles␣delivered␣to␣the␣MRF␣in␣large␣loads␣and␣handled,␣baled␣and␣ marketed␣separately.␣For␣communities␣that␣choose␣to␣recycle␣these␣bottles␣curbside,␣ a␣second␣blue␣box␣could␣be␣provided␣for␣residents.␣␣ Sources and Links PE Film Recycled␣Products␣and␣Markets␣Databases,␣American␣Chemistry␣Council:␣ http://www.plasticsresource.com/s_plasticsresource/sec.asp?TRACKID=&CID=86& DID=127␣ The␣Online␣Resource␣for␣Film␣Recovery␣in␣California:␣ http://www.plasticbagrecycling.info/coord.php␣ California␣Integrated␣Waste␣Management␣Board,␣AB␣2449␣-␣Recycling␣Plastic␣ Carryout␣Bags␣ www.ciwmb.ca.gov/lgcentral/basics/plasticbag.htm␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣125 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Canadian␣Plastics␣Industry␣Association␣(CPIA),␣Environment␣and␣Plastics␣Industry␣ Council␣(EPIC):␣"Best Practices Guide for the Collection and Handling of Polyethylene Plastic Bags and Film in Municipal Curbside Recycling Programs".␣ CSR␣Online:␣"The␣Price␣Sheet",␣http://www.csr.org/pricesheet/pricesheet.htm␣ "It's in the Bag: The Direction of Residential Film Recycling",␣Patty␣Moore,␣Moore␣ Recycling␣Associates␣and␣Kim␣Holmes,␣Plastics␣Recycling␣Update;␣Plastics Recycling 2007,␣February␣13-14,␣Dallas,␣Texas.␣ "Blue Box Residential Recycling Best Practices - A Private Sector Perspective",␣ Guilford␣and␣Associates␣for␣Stewardship␣Ontario␣and␣the␣Ontario␣Waste␣ Management␣Association,␣February␣1,␣2007.␣ "County of Santa Cruz - Film Plastic Recycling",␣Dan␣DeGrassi,␣Santa␣Cruz␣County;␣ Plastics Recycling 2007,␣February␣13-14,␣Dallas,␣Texas.␣ Polystyrene EPIC␣Polystyrene␣Fact␣Sheet: http://www.cpia.ca/files/files/files_Fact_Sheet_on_Polystyrene.doc␣ CSR␣Online:␣The␣Price␣Sheet:␣http://www.csr.org/pdf/pricesheet/2007/03_2007ps.pdf␣ Fact␣Sheet:␣"Polystyrene and the Environment",␣American␣Chemistry␣Council's␣ Plastics␣Foodservice␣Packaging␣Group: http://www.polystyrene.org/environment/environment.html␣ Oversized PET Bottles "Improving the Efficiency of the Blue Box Program", an␣AMO/AMRC␣Position␣Paper,␣ July␣2006:␣http://www.amrc.ca/policy/Improving␣ 126 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Other␣Practices␣Meriting␣Consideration␣ Other␣practices␣that␣could␣not␣be␣validated␣through␣the␣use␣of␣the␣fact-based␣ evidence␣framework␣or␣which␣evoked␣disagreement␣among␣project␣team␣members␣ that␣could␣not␣be␣resolved␣are␣listed␣in␣this␣section.␣␣These␣should␣not␣be␣construed␣ as␣guidance;␣instead,␣municipalities␣can␣use␣this␣list␣as␣pool␣of␣ideas␣that␣may␣be␣of␣ benefit␣to␣the␣local␣Blue␣Box␣program.␣␣In␣fact,␣due␣to␣the␣isolated␣circumstances␣ under␣which␣they␣are␣employed,␣some␣practice␣polar␣opposites␣of␣each␣other.␣ Therefore,␣additional␣analysis␣and␣feasibility␣studies␣need␣to␣be␣conducted␣in␣order␣to␣ determine␣the␣applicability␣of␣these␣practices␣to␣any␣given␣program.␣␣Most␣of␣these␣ were␣not␣discussed␣in␣this␣report.␣However,␣the␣Project␣Team␣did␣elect␣to␣discuss␣ the␣pros␣and␣cons␣of␣various␣collection␣frequency␣options,␣including␣co-collection,␣ given␣the␣variety␣of␣collection␣patterns␣prevalent␣in␣Ontario␣today.␣␣It␣is␣important␣to␣ note␣that␣the␣reason␣why␣these␣various␣options␣are␣listed␣below␣is␣that␣we␣could␣not␣ document␣any␣of␣them␣as␣being␣"best."␣␣ ␣ Practice Benefits Municipalities Observed Employing the Practice General Governance␣structure␣where␣the␣entity␣ that␣serves␣as␣program␣coordinator␣is␣ empowered␣to␣act␣on␣behalf␣of␣ jurisdictions␣in␣the␣region␣to␣provide␣ Blue␣Box␣services␣ Ability␣to␣make␣decisions␣that␣are␣best␣for␣the␣ program␣ Coordinated␣P&E,␣policies␣and␣incentives␣ More␣agile,␣responsive␣program␣␣ Political␣influence␣is␣reduced␣ Bluewater,␣Peel,␣Wellington␣ County,␣Cochrane␣Temiskaming␣ Waste␣Management␣Board,␣ OVWRC,␣Muskoka,␣Simcoe,␣County␣ of␣Peterborough␣ Shifting␣capital␣expenses␣such␣as␣ collection␣vehicles␣onto␣contractors␣ Program␣doesn't␣have␣to␣compete␣with␣other␣ municipal␣services␣for␣capital␣funds␣ Contractor␣makes␣capital␣decisions␣that␣are␣ best␣for␣its␣operation␣ No␣need␣to␣accumulate␣and␣manage␣capital␣ reserve␣funds␣␣␣ Halton,␣Orillia,␣Russell,␣Muskoka,␣ Carling,␣Simcoe,␣Ottawa,␣Cornwall,␣ OVWRC,␣Waterloo␣ Promotion␣of␣other␣waste␣reduction,␣ diversion,␣and␣environmental␣quality␣ programs␣ Improves␣environmental␣ethic␣resulting␣in␣ increased␣Blue␣Box␣participation␣and␣diversion␣ Hamilton,␣City␣of␣Peterborough,␣ Russell,␣Muskoka,␣Carling,␣Simcoe,␣ Ottawa,␣Cornwall,␣OVWRC,␣ Waterloo,␣York,␣␣ Collection Bag-based␣collection␣ Reduced␣collection␣cost␣ Ability␣to␣compact␣recyclables␣and␣minimize␣ glass␣breakage␣ Surge␣capacity␣for␣bin␣overflow␣ Thunder␣Bay,␣Northumberland␣ County,␣Peel␣(bin␣overflow)␣ ctice ht␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣127 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Weekly␣collection␣ Higher␣tonnes␣recovered␣(SERA␣study␣found␣ that␣weekly␣collection␣increases␣recycling␣rate␣ by␣2␣to␣4␣percentage␣points).␣ Russell,␣Cornwall,␣Waterloo,␣York,␣ Simcoe,␣Muskoka,␣County␣of␣ Peterborough␣␣ Alternating␣weekly␣collection␣of␣fibres␣ and␣containers␣(two␣boxes)␣ 20␣percent␣contractor␣bid␣savings␣ Less␣seconds␣per␣stop␣ Cube␣out␣collection␣vehicles␣ Items␣are␣pre-sorted,␣saving␣on␣collection␣and␣ processing␣ Sufficient␣capacity␣in␣recycling␣containers␣ needed␣ Kingston,␣OVWRC,␣Ottawa␣ Bi-weekly␣collection␣␣ Reduce␣collection␣time␣and␣transportation␣ costs␣ Requires␣provision␣of␣sufficient␣Blue␣Box␣ capacity␣ Positive␣impacts␣noted␣in␣rural␣areas␣and␣ single␣stream␣programs␣with␣carts␣(Toronto␣ found␣that␣carts␣allow␣recycling␣frequency␣at␣ once␣every␣two␣weeks/␣improves␣recycling␣ capture␣by␣at␣least␣10%/␣facilitates␣automated␣ collection)␣ Windsor,␣Southgate,␣Halton,␣ Timmins,␣Toronto␣ Co-collection␣of␣recyclables␣with␣other␣ waste␣streams␣ Reduce␣transportation␣costs␣ Need␣to␣travel␣down␣the␣road␣less␣frequently␣ Toronto,␣Southgate,␣Bluewater,␣ Peel␣ Collection␣on␣one␣side␣of␣the␣street␣in␣a␣ rural␣setting␣ Reduce␣collection␣time␣␣ Reduce␣transportation␣costs␣ Increase␣safety␣liability␣ Difficult␣in␣winter␣conditions␣ May␣result␣in␣safety␣issues␣ May␣not␣be␣compatible␣with␣PAYT␣ Quinte,␣Bluewater␣ Front␣end␣containers␣for␣depot␣service␣ Lower␣collection␣costs,␣but␣limited␣to␣ programs␣with␣several␣depot␣locations␣ Bluewater␣ Development␣of␣incentives␣/␣penalties␣ for␣collectors␣based␣on␣contamination␣ rates␣ Provides␣incentive␣for␣collectors␣to␣be␣more␣ discriminate␣in␣including␣items␣obviously␣not␣ recyclable␣ Ottawa,␣Waterloo,␣OVWRC,␣York␣ Processing Municipally␣owned␣MRF␣facility␣and␣ equipment␣ Flexibility␣on␣adjusting␣recovery␣of␣ materials/grades/residue␣levels␣ Preservation␣of␣capital␣investment␣ Northumberland,␣Kingston␣(MRF␣ maintenance),␣Quinte,␣Essex␣ Windsor,␣Toronto␣(Dufferin␣MRF),␣ Waterloo,␣Simcoe␣(Only␣some␣ processed␣there),␣York,␣Cornwall,␣ OVWRC␣ 128 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Use␣of␣technology␣and␣early␣in␣the␣ process.␣ Greater␣recovery␣of␣valuable␣commodities␣ Less␣dependency␣on␣labour␣force␣ Cleaner␣commodities␣ Less␣rejections␣ Bluewater,␣Cornwall␣ Compaction␣of␣residue␣for␣disposal␣ Reduced␣disposal␣costs␣ Potential␣to␣market␣residue␣for␣resorting␣ Some␣programs␣have␣found␣baling␣residue␣to␣ be␣cost-effective␣ Kingston␣ Peel␣ Northumberland␣County␣ Use␣negative␣sorting␣technique␣ whenever␣possible␣ Maximize␣workforce␣usage␣ Lower␣labour␣cost␣ Quinte,␣Windsor,␣Bluewater,␣ Simcoe,␣␣ Knowledge␣and␣application␣of␣ANSI␣ Z245.41-2004␣Standard␣ Less␣injury␣ More␣productive␣and␣happier␣employees␣ Cleaner␣commodities␣ York,␣Peel,␣Toronto,␣Bluewater,␣ OVWRC,␣␣ Ergonomically␣designed␣equipment␣ Less␣injury␣ More␣productive␣and␣happier␣employees␣ Cleaner␣commodities␣ Bluewater,␣OVWRC,␣York,␣Peel,␣␣ Strongly␣Enforced␣Safety␣rules␣ Increased␣safety␣ Increased␣productivity␣and␣morale␣ OVWRC,␣York,␣␣ Central␣MRF␣Location␣ Reduced␣transit␣time␣ More␣productive␣time␣on␣route␣ Northumberland,␣City␣of␣ Peterborough,␣Timmins,␣Muskoka,␣ Waterloo,␣Simcoe␣ Use␣of␣conveyor␣time␣delay␣devices␣ Accommodates␣variable␣contamination␣levels␣ without␣stopping␣ Cleaner␣commodities␣ Windsor,␣Peel,␣Bluewater,␣York␣ Quality␣control␣at␣the␣pre-baler␣ Higher␣revenues␣and␣decreased␣number␣of␣ downgrades␣due␣to␣higher␣quality␣of␣material␣ Essex-Windsor,␣Bluewater,␣York,␣ Simcoe,␣Waterloo,␣ Development␣of␣incentives␣/␣penalties␣ for␣processors␣based␣on␣capture␣rates␣ Minimizes␣residue␣rates␣ Toronto,␣Peel␣ Marketing Marketing␣done␣by␣municipality␣ Municipalities␣keep␣revenues␣ Municipalities␣manage␣market␣risk␣instead␣of␣ pay␣contractors␣to␣take␣on␣risk␣ Durham␣ Kingston␣ Peel␣(containers)␣ Toronto␣(containers),␣Waterloo,␣ OVWRC␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣129 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Marketing␣done␣by␣contractor␣ Better␣knowledge␣of␣markets␣ Large␣volume␣pricing␣if␣a␣large␣contractor␣with␣ multiple␣locations␣ Revenue␣sharing␣needed␣for␣contractor␣ incentives␣␣ Timmins,␣␣ Peel␣(fibres)␣ Toronto␣(fibres),␣Simcoe,␣Muskoka,␣ Carling,␣York,␣Ottawa,␣Cornwall,␣ Russell␣ Contractor␣keeps␣predominant␣portion␣of␣ market␣revenues␣ Less␣risk␣and␣uncertainty␣for␣the␣program␣ Orillia,␣Amaranth,␣Timmins,␣ Wellington,␣Carling,␣Russell,␣␣ Municipality␣keeps␣predominant␣portion␣ of␣market␣revenues␣ More␣net␣revenue␣ Less␣risk␣for␣contractor␣ Budget␣is␣less␣predictable␣ Most,␣York,␣Ottawa,␣Simcoe,␣␣ Cornwall,␣OVWRC,␣Waterloo␣ Established␣Relationships␣with␣end␣ markets␣ Consistent␣movement␣of␣materials␣ Better␣pricing␣overall␣ Quinte,␣Niagara,␣Bluewater,␣ Ottawa,␣Simcoe,␣Muskoka,␣ Cornwall,␣OVWRC,␣Waterloo␣ Use␣of␣more␣than␣one␣buyer␣for␣ marketed␣commodities␣ Keeps␣prices␣competitive␣ More␣net␣revenue␣ Options␣during␣difficult␣periods␣ Bluewater,␣Windsor,␣Ottawa,␣ Simcoe,␣Cornwall,␣OVWRC,␣ Waterloo,␣␣ Market␣natural␣HDPE␣bottles␣ $200␣per␣tonne␣price␣premium␣generally␣ outweighs␣additional␣sorting␣cost␣ Peel,␣Timmins␣ Where␣large␣volumes␣exist,␣split␣sales␣ between␣fixed␣contracts␣and␣spot␣ marketing␣ Consistent␣movement␣of␣materials␣ Better␣pricing␣overall␣ Distribution␣of␣risk␣ Toronto,␣Windsor,␣Simcoe,␣ Waterloo,␣York,␣Ottawa,␣Cornwall,␣ OVWRC␣ Knowledge␣of␣the␣marketplace␣and␣price␣ indexes␣ Keeps␣prices␣competitive␣ More␣net␣revenue␣ Options␣during␣difficult␣periods␣ Quinte,␣Simcoe␣,␣Waterloo,␣York,␣ Muskoka,␣Ottawa,␣Cornwall,␣ OVWRC␣ Administration and Tendering Pay␣collection␣on␣per␣household␣basis␣ Pay␣contractor␣for␣level␣of␣service,␣not␣risk␣ Durham,␣Wellington␣County,␣Orillia␣ Municipality-owned␣weight␣scales␣ Ensures␣transparency␣and␣accountability␣on␣ the␣part␣of␣the␣contractor␣and␣staff␣ Windsor,␣Niagara,␣Quinte,␣Toronto␣ (Dufferin␣MRF),␣Waterloo,␣Cornwall,␣ Simcoe,␣York,␣OVWRC␣ Reasonable,␣not␣overburdening␣bonding␣ (e.g.,␣up␣to␣50␣percent␣of␣annual␣contract␣ value)␣ Lower␣cost␣due␣for␣contractors␣ More␣competitive␣pricing␣due␣to␣greater␣ number␣of␣bidders␣ ␣␣ 130 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Customer␣service␣line,␣with␣database␣of␣ customer␣complaints␣with␣follow-up␣ Answers␣customer␣questions␣ Increases␣customer␣satisfaction␣and␣ participation/recovery␣ Reduces␣contamination␣ Hamilton,␣Waterloo,␣Simcoe,␣ Ottawa␣ Promotion and Education Provide␣direct␣mail␣promotional␣material,␣ i.e.,␣calendars,␣newsletter,␣etc.␣by␣bulk␣ mail␣(Canada␣Post)␣ Increases␣diversion␣ Raise␣community␣awareness␣ Windsor,␣Halton,␣Simcoe,␣Waterloo,␣ Muskoka,␣Cornwall,␣Ottawa,␣ OVWRC,␣Russell,␣Carling,␣County␣of␣ Peterborough␣␣ Community␣outreach␣and␣education␣ through␣seminars␣and␣demonstrations␣at␣ schools␣and␣community␣events␣␣ Increases␣program␣awareness␣␣ Pressure␣on␣the␣parents␣to␣recycle␣from␣kids␣ Consistent␣message␣on␣program␣details␣ Halton,␣Essex-Windsor,␣Bluewater,␣ City␣of␣Peterborough,␣Peel,␣Simcoe,␣ Waterloo,␣Muskoka,␣York,␣Ottawa,␣ Cornwall,␣OVWRC,␣County␣of␣ Peterborough␣ Photo-Based␣Materials␣ Reliance␣on␣Brands,␣rather␣than␣packaging␣ More␣appealing␣to␣residents␣ Clearer␣message␣to␣residents␣ Increases␣recovery␣ Windsor,␣Bluewater,␣Ottawa,␣ OVWRC,␣Waterloo,␣York,␣Peel␣ Use␣of␣multiple␣channels,␣i.e.,␣special␣ events,␣website,␣home␣shows,␣truck␣ sales,␣print,␣TV,␣radio,␣etc.␣␣ Consistent␣and␣continuous␣messaging␣ reinforcing␣the␣program␣ Ability␣to␣reach␣multiple␣segments␣through␣ diversification␣of␣media␣ Windsor-Essex,␣Quinte,␣Toronto,␣ Waterloo,␣OVWRC,␣Ottawa,␣ Muskoka,␣York,␣Peel␣ Use␣of␣vehicles␣that␣are␣likely␣to␣be␣ retained,␣such␣as␣useful␣calendars,␣or␣ phone␣book␣printed␣information␣ Residents␣have␣a␣guide␣to␣set␣out␣items␣and␣ dates␣ Increases␣diversion␣ Waterloo,␣Muskoka,␣Ottawa,␣ Cornwall,␣Simcoe,␣York,␣OVWRC,␣ Russell,␣Peterborough␣County␣ P␣&␣E␣available␣at␣depots␣and␣depots␣ well␣signed␣ Reduces␣contamination␣ Increases␣diversion␣ OVWRC,␣Simcoe,␣Waterloo,␣ Cornwall␣ Lottery,␣giveaways,␣and␣rewards␣for␣ participation␣ Increases␣program␣awareness␣␣ Hamilton␣ Policies and Incentives Provision␣of␣free␣Blue␣Boxes␣only␣to␣ new␣residents␣or␣as␣a␣replacement␣for␣a␣ broken␣one␣ Increased␣diversion␣ Lower␣likelihood␣of␣misuse␣and␣abuse␣ Essex␣Windsor,␣London,␣Russell,␣ Ottawa,␣Toronto,␣Peel,␣Simcoe,␣ York␣ New␣multi-family␣construction␣must␣ provide␣space␣for␣recycling␣containers.␣ Eliminates␣facilities␣issues␣as␣a␣disincentive␣to␣ recycle␣ Peel,␣Toronto␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣131 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ In␣order␣to␣be␣eligible␣for␣municipal␣ garbage␣collection,␣the␣multi-family␣ building␣must␣be␣fully␣participating␣in␣the␣ municipal␣recycling␣program.␣ Increases␣diversion␣ Raise␣community␣awareness␣ Toronto,␣Orillia␣ Set␣a␣maximum␣amount␣of␣garbage␣ allowed␣at␣multi-family␣buildings␣based␣ on␣unit␣count␣ Increases␣diversion␣ Raise␣community␣awareness␣ Toronto␣ Set␣a␣minimum␣amount␣of␣recycling␣that␣ must␣be␣collected␣from␣each␣multi- family␣building␣on␣collection␣day␣in␣order␣ to␣be␣considered␣fully␣participating␣in␣ recycling.␣ Increases␣diversion␣ Raise␣community␣awareness␣ Toronto␣ Waste␣Management␣bylaws␣ Increases␣diversion␣ Raise␣community␣awareness␣ Hamilton,␣Toronto,␣Muskoka,␣ Simcoe,␣Waterloo,␣York,␣Ottawa,␣ Cornwall,␣OVWRC,␣Russell,␣Carling,␣ County␣of␣Peterborough␣␣ ␣ 132 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Decision␣Tree␣for␣Conditional␣ Best␣Practices␣ Not all Best Practices apply universally to all Blue Box programs. A Decision Tree accounts for three major factors of program variability and allows for alignment of Conditional Best Practices with specific program characteristics. Overview␣of␣Decision␣Tree␣␣ Purpose The␣purpose␣of␣the␣Decision␣Tree␣is␣to␣guide␣Blue␣Box␣program␣managers␣interested␣ in␣enhancing␣their␣programs␣through␣a␣series␣of␣choices␣that␣characterize␣their␣ programs␣and␣that␣narrow␣the␣list␣of␣Best␣Practices␣pertaining␣to␣each␣of␣their␣Blue␣ Box␣programs.␣The␣decision␣tree␣methodology␣was␣chosen␣because:␣ Few␣Best␣Practices␣are␣universally␣applicable␣ It␣allows␣for␣defining␣under␣what␣conditions␣certain␣practices␣are␣"best"␣ It␣provides␣a␣holistic,␣systems␣approach␣involving␣combinations␣of␣practices␣that␣ collectively␣result␣in␣optimal␣recycling␣program␣under␣specified␣conditions␣ A␣working␣group␣of␣the␣Project␣Team␣was␣convened␣to␣structure␣the␣Decision␣Tree.␣␣ Several␣Tree␣iterations␣were␣developed␣each␣having␣various␣advantages␣and␣ disadvantages.␣The␣final␣version␣of␣the␣Tree␣was␣refined␣by␣the␣full␣Project␣Team.␣␣␣ ␣ Intended Use The␣Decision␣Tree␣and␣its␣outputs␣have␣been␣created␣with␣a␣very␣narrow␣and␣specific␣ purpose␣-␣to␣provide␣initial␣guidance␣to␣municipal␣program␣operators␣in␣designing,␣ managing,␣and␣operating␣their␣municipal␣Blue␣Box␣program.␣␣The␣Tree␣intends␣to␣ describe,␣in␣general␣terms,␣the␣desired␣state␣for␣a␣given␣program␣type,␣which␣may␣or␣ may␣not␣be␣different␣from␣the␣current␣state␣of␣operations.␣The␣gap,␣if␣one␣exists,␣may␣ be␣attributed␣to␣a␣number␣of␣factors,␣including,␣but␣not␣limited␣to:␣ Inherent␣community␣characteristics␣that␣are␣not␣captured␣by␣the␣Decision␣Tree␣␣ Conditions␣that␣are␣not␣within␣municipality's␣span␣of␣control␣ Historical␣barriers␣affecting␣program␣evolution␣ Lack␣of␣skills,␣knowledge,␣and␣management␣focus␣ Regardless␣of␣the␣cause␣of␣the␣gap,␣municipal␣program␣coordinators␣are␣advised␣to␣ become␣familiar␣with␣the␣Fundamental␣and␣Conditional␣Best␣Practices␣applicable␣to␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣133 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ their␣community␣profile␣and␣evaluate␣the␣feasibility␣and␣appropriateness␣of␣adopting␣ these␣practices␣to␣enhance␣their␣program␣efficiency␣and␣effectiveness.␣In␣addition,␣ each␣community␣will␣need␣to␣determine␣the␣specific␣means␣by␣which␣each␣practice␣ should␣be␣implemented␣based␣on␣its␣own␣unique␣conditions␣and␣circumstances.␣␣It␣is␣ only␣through␣such␣careful␣design␣and␣implementation␣that␣that␣the␣practices␣ identified␣in␣this␣report␣will␣truly␣be␣employed␣in␣a␣best␣practices␣fashion.␣␣The␣Project␣ Team␣envisions␣that␣Stewardship␣Ontario␣and␣other␣stakeholder␣organizations␣will␣be␣ developing␣more␣detailed␣guidance␣and␣offering␣technical␣assistance␣to␣aid␣ communities␣in␣making␣this␣transition.␣␣ ␣ Decision␣Tree␣Structure␣ Foundational "Roots" The␣Decision␣Tree␣is␣founded␣upon␣the␣Best␣Practices␣definition␣and␣principles,␣with␣ the␣understanding␣that␣Fundamental␣Best␣Practices␣apply␣to␣all␣programs,␣regardless␣ of␣community␣characteristics.␣␣␣ In␣addition,␣the␣Tree␣is␣rooted␣in␣the␣Blue␣Box␣program␣legislation,␣which␣defines␣ geography␣and␣population␣thresholds␣for␣operating␣a␣municipal␣recycling␣program␣in␣ Ontario.␣It␣also␣takes␣into␣consideration␣the␣provincial␣guidance␣aimed␣at␣achieving␣ 60%␣diversion␣of␣Blue␣Box␣materials.␣␣␣ Also␣considered␣foundational␣is␣that␣all␣programs␣need␣to␣provide␣for␣worker␣and␣ public␣safety␣with␣respect␣to␣facility␣design␣and␣program␣operations.␣ Nodes or "Branches" The␣degree␣of␣program␣variance,␣described␣earlier␣in␣this␣report,␣necessitates␣a␣ framework␣to␣logically␣group␣and␣cluster␣programs␣that␣exhibit␣similar␣characteristics.␣␣ However,␣by␣accounting␣for␣a␣large␣number␣of␣observed␣program␣variations,␣the␣ number␣of␣potential␣groups␣can␣become␣extremely␣large␣and␣nonsensical.␣␣For␣ example,␣a␣set␣of␣only␣ten␣variations␣with␣two␣choices␣each␣will␣produce␣1024␣ possible␣combinations␣(210),␣far␣exceeding␣the␣number␣of␣existing␣Ontario␣programs␣ (less␣than␣200).␣Therefore,␣the␣Team␣chose␣to␣account␣for␣three␣main␣program␣ variables␣considered␣to␣have␣significant␣impact␣on␣program␣design␣and␣operations.␣␣ As␣a␣result,␣the␣Decision␣Tree␣has␣three␣nodes␣or␣"branches",␣delineated␣as␣follows␣ and␣illustrated␣in␣the␣three␣figures␣below.␣ Geography:␣North␣or␣South␣(2␣choices)␣ Program size: defined␣by␣annual␣tonnage␣handled␣through␣the␣program:␣Small,␣ Medium,␣Large␣(3␣choices)␣ Household density:␣defined␣by␣number␣of␣households␣per␣kilometre:␣Rural,␣ Suburban,␣Urban␣(3␣choices)␣ The␣implication␣of␣this␣framework␣is␣that␣depending␣on␣the␣community's␣geographic␣ location,␣size,␣and␣density,␣a␣different␣set␣of␣Best␣Practices␣will␣apply.␣␣Conditional␣ Best␣Practices␣take␣into␣account␣these␣program␣differences.␣␣ Geography Breakpoints: The basis for delineation between Northern and Southern communities is Blue Box Program Plan legislation, which defines physical boundaries of Northern and Southern parts of the province. Program Size Breakpoints: Program size is defined by the annual Blue Box material tonnes marketed by the program. Small: less than 10,000 tonnes Medium: 10,000 - 40,000 tonnes Large: more than 40,000 tonnes Household Density Breakpoints: Household density is defined by the number of households per kilometre of road in the municipalities: Rural: less than 10 households/km Suburban: 10-70 households/km Urban: more than 70 households/km 134 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Illustrative␣Example␣of␣the␣Decision␣Tree␣Structure␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣135 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Southern Small Density Assessment Proceed to Southern Small Rural Profile Proceed to Southern Small Suburban Profile Proceed to Southern Small Urban Profile Is your household density less than 10 homes per kilometer of roads? Is your household density between 10 and 70 homes per kilometer of roads? No No Yes Yes Yes Your household density is more than 70 homes per kilometer of roads? A Different Approach The questions on this page require you to know how many kilometers of roads within the service area exist to calculate the number of households per kilometer of road. You should be able to get the kilometers from your roads or planning department as they are used to report your performance under the Municipal Performance Measures Program managed by Municipal Affairs. Nevertheless, if you are unsure of the number of kilometers of roads in your community or how to proceed before you have the data, you can use the following rule of thumb approach. 1) If you are a predominantly rural community (at least 80% of households are rural) then you are likely classified as having less than 10 households per kilometer of road. 2) If you are a predominantly urban community (at least 80% of households are urban) with at least 20% of your households in multi residential dwellings then you are likely classified as having more than 70 households per kilometer of road. 3) If you fall in either previous category and are mostly suburban then you are likely classified as having between 10 and 70 households per kilometer of roads. Density Assessment 136 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Program Profiles The␣Decision␣Tree␣framework␣produces␣a␣total␣of␣18␣theoretical␣program␣types,␣of␣ which␣12␣actually␣exist␣in␣Ontario.␣␣The␣Project␣Team␣prepared␣descriptions␣of␣the␣ Best␣Practices␣use␣for␣each␣of␣these␣12␣program␣types.␣␣Termed␣"Program␣Profiles",␣ these␣descriptions␣provide␣guidance␣on␣the␣desired␣state␣of␣municipal␣recycling␣ programs␣for␣a␣given␣program␣type.␣␣Conditional␣Best␣Practices␣are␣discussed␣in␣each␣ Program␣Profile,␣augmented␣by␣references␣to␣Fundamental␣Best␣Practices␣and␣ relevant␣Best␣Practice␣Spotlights.␣␣␣Please␣refer␣to␣the␣Table␣of␣Contents␣at␣the␣ beginning␣of␣this␣document␣for␣the␣page␣number␣of␣the␣appropriate␣Program␣Profile␣ for␣your␣community.␣␣For␣the␣programs␣visited␣in␣this␣project,␣Appendix␣A␣lists␣the␣ applicable␣program␣profiles.␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣137 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Rural Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣Less␣than␣10␣homes␣per␣kilometre␣of␣road␣(more␣than␣ 80%␣rural)␣ ␣ Programs␣in␣this␣profile␣are␣rural␣in␣nature,␣with␣only␣a␣small␣portion␣of␣households␣ located␣in␣urban␣areas.␣␣These␣programs␣may␣be␣managed␣by␣a␣Township␣or␣a␣ County,␣with␣very␣little␣urban␣development.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣ diversion␣goals␣and␣provide␣efficient,␣cost-effective␣curbside␣and␣depot␣service␣to␣ rural␣households.␣ ␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ Program␣Profile Use␣of␣Program␣Profile ␣ This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best Practices fashion. 138 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ ␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Program Planning and Design Limited␣resources,␣lack␣of␣landfill␣space,␣and␣the␣need␣to␣focus␣on␣priorities␣and␣be␣ resourceful␣are␣the␣main␣reasons␣for␣maintaining and implementing an up-to- date plan for recycling as part of an integrated waste management system.␣␣ Such␣a␣plan␣will␣ensure␣a␣strategic␣management␣focus␣that,␣when␣combined␣with␣ complementary␣waste␣reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣ diversion␣incentives␣(bag␣limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣ Additional␣elements␣of␣a␣plan␣for␣recycling␣as␣part␣of␣an␣integrated␣waste␣ management␣system␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣ section.␣ This␣profile␣group␣offers␣considerable␣potential␣for␣multi-municipal␣cooperation.␣␣A␣ multi-municipal planning approach␣enables␣participating␣jurisdictions␣to␣evaluate␣ opportunities␣to␣work␣together␣in␣making␣the␣most␣efficient␣use␣of␣limited␣personnel␣ and␣equipment␣resources,␣to␣generate␣economies␣of␣scale,␣and␣to␣improve␣market␣ leverage␣when␣contracting␣and␣moving␣recyclable␣materials␣into␣the␣marketplace.␣In␣ addition,␣communities␣can␣work␣together␣in␣a␣region␣to␣establish␣a␣common␣list␣of␣ target␣materials␣and␣similar␣collection␣programs.␣␣This␣will␣create␣consistency␣among␣ neighbouring␣municipalities,␣which␣facilitates␣public␣understanding␣regarding␣what␣ and␣how␣to␣recycle.␣␣A␣further␣benefit␣is␣the␣ability␣to␣develop␣contingency␣plans␣with␣ neighbouring␣jurisdictions.␣␣Aggregation␣of␣blue␣box␣tonnage␣through␣shared␣use␣of␣ processing␣facilities␣will␣result␣in␣higher␣throughput,␣thereby␣lowering␣per-tonne␣net␣ costs␣for␣all␣participating␣communities.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi- Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣139 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ municipal␣planning␣approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis that measure the effectiveness of the plan and its implementation.␣␣Performance␣ measures␣and␣data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣ conducting␣waste␣audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣ program␣monitoring␣that␣sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣ within␣a␣framework␣of␣a␣continuously␣improving␣the␣program.␣Additional␣discussion␣ of␣performance␣measures␣and␣program␣monitoring␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile␣and␣in␣ the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need␣to collect the␣five mandatory Blue Box materials as well as some of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣For␣programs␣within␣this␣ grouping␣that␣do␣not␣presently␣have␣their␣own␣MRF,␣choices␣regarding␣designated␣ materials␣to␣be␣included␣in␣collection␣and␣the␣degree␣of␣commingling␣of␣these␣ materials␣will␣be␣determined␣by␣the␣characteristics␣of␣the␣MRF␣where␣their␣materials␣ are␣currently,␣or␣potentially,␣processed.␣ Collection Use␣of␣drop-off depots for recovering recyclables is a Best Practice in low- density rural areas,␣where␣curbside␣recycling␣is␣cost␣prohibitive.␣It␣is␣more␣cost- effective␣to␣employ␣the␣use␣of␣depots␣in␣areas␣where␣curbside␣collection␣costs␣ exceed␣$50␣per␣household␣per␣year.␣␣␣This is almost always the case for rural communities generating less than 2000 tonnes per year.␣(See␣the␣text␣box␣at␣the␣ end␣of␣the␣document␣for␣specific␣information␣on␣collection␣and␣processing␣best␣ practices␣for␣programs␣of␣this␣size.)␣␣␣ Even␣when␣curbside␣collection␣is␣provided,␣drop-off depots␣are␣the␣Best␣Practice␣to␣ collect overflow Blue Box materials and additional recyclable materials, for which curbside collection is not practical or cost-effective.␣␣Supporting␣Best␣ Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight. Where feasible, if anywhere, curbside collection of recyclables should be used to service all available curbside-eligible households in the community.␣␣ Best␣Practices␣for␣curbside␣recycling␣in␣jurisdictions␣of␣this␣profile␣type␣are␣discussed␣ 140 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ in␣the␣Collection␣section␣below,␣with␣more␣information␣on␣curbside␣collection␣ provided␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Communities␣of␣this␣profile␣will␣likely␣have␣a␣minimal␣multi-family␣population.␣␣Multi- family recyclables collection, if performed, should be incorporated into curbside collection service routes wherever possible to minimize collection costs.␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣associated␣Best␣ Practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ To␣increase␣the␣economic␣feasibility␣of␣curbside␣recycling,␣it␣is␣a␣Best␣Practice␣to␣ employ measures that increase the amount of material collected per stop and maximize collection efficiency.␣␣␣This␣is␣particularly␣important␣in␣areas␣of␣low- density␣population,␣as␣it␣is␣more␣challenging␣to␣perform␣curbside␣recycling␣at␣an␣ annual␣per-household␣cost␣below␣$50.␣␣␣ For curbside programs, providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣ of␣the␣size␣and/or␣number␣of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣ set␣out␣volume␣of␣recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣ will␣provide␣weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣When curbside collection service is provided, collection of Blue Box materials should be at least as frequent as waste collection. The␣number␣of␣streams␣collected␣will␣be␣dictated␣by␣the␣processing␣options␣available␣ to␣the␣program,␣as␣discussed␣in␣the␣next␣section.␣␣Single␣stream␣collection␣can␣ benefit␣small␣rural␣programs␣because␣of␣the␣reduced␣collection␣and␣transfer␣costs␣ when␣a␣single␣stream␣MRF␣is␣located␣within␣a␣one-hour's␣drive.␣Furthermore,␣ because␣transfer␣of␣recyclables␣may␣be␣cost-effective␣for␣transporting␣materials,␣ handling␣Blue␣Box␣materials␣in␣a␣single␣stream␣can␣minimize␣glass␣breakage␣due␣to␣ the␣cushioning␣properties␣of␣paper␣and␣plastic␣products␣as␣materials␣are␣tipped,␣ loaded␣into␣a␣transfer␣trailer,␣and␣tipped␣again.␣␣␣␣ Other␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include␣the␣use␣of␣increased␣commingling␣ and␣controlled␣compaction,␣where␣applicable␣and␣reducing␣non-productive␣operator␣ time..␣␣These␣and␣other␣Best␣Practices␣are␣expanded␣upon␣in␣the␣corresponding␣Best␣ Practice␣Spotlight.␣ Processing Our␣research␣and␣various␣studies␣have␣come␣to␣the␣same␣conclusion␣with␣respect␣to␣ operating␣a␣material␣recovery␣facility␣(MRF)␣with␣less␣than␣10,000␣tonnes␣per␣year.␣␣ The␣results␣show␣that␣it␣is␣extremely␣difficult␣to␣justify␣the␣capital␣expense␣to␣build␣ the␣facility␣and␣keep␣it␣operated␣on␣a␣full-time␣basis,␣typically␣resulting␣in␣operating␣ costs␣in␣excess␣of␣$100␣per␣tonne␣processed.␣␣␣ Whenever␣possible,␣all␣programs␣with␣this␣profile␣should␣explore partnership opportunities and/or use larger MRFs available in neighbouring jurisdictions, Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣141 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ located within an hour's drive.␣␣Such␣arrangements␣can␣provide␣for␣efficient␣ processing␣of␣recyclables␣and␣usually␣offer␣a␣broader␣range␣of␣materials.␣ If␣a␣neighbouring␣larger␣MRF␣is␣not␣available␣within␣reach,␣partnership␣opportunities␣ should␣be␣explored␣for␣all␣programs,␣especially␣those␣in␣the␣lower␣tonnage␣range.␣␣ The␣aggregation␣of␣blue␣box␣tonnage␣will␣result␣in␣a␣larger␣MRF's␣requirement␣of␣ higher␣throughput,␣thereby␣lowering␣per-tonne␣processing␣costs␣for␣all␣participating␣ communities.␣␣With␣enough␣cooperation,␣it␣may␣be␣possible␣to␣break␣through␣the␣ 10,000␣tonnes␣"barrier"␣and/or␣$100␣per␣tonne␣threshold␣and␣maximize␣economies␣ of␣scale.␣␣ In␣the␣absence␣of␣multi-municipal␣cooperation,␣the␣program's␣next␣best␣option␣may␣ be␣to␣transfer␣and␣ship␣materials␣to␣a␣more␣distant␣MRF.␣␣Any␣community␣with␣more␣ than␣a␣one␣hour␣haul␣distance␣to␣a␣MRF␣should␣consider␣the␣use␣of␣transfer␣facilities␣ to␣potentially␣reduce␣system␣costs.␣␣Preference should be given to MRFs that can handle single stream materials␣to␣maximize␣collection␣and␣transfer␣savings.␣ As␣a␣last␣option,␣some␣programs␣have␣been␣successful␣at␣keeping␣costs␣low␣by␣ sorting␣most␣or␣all␣the␣materials␣at␣the␣curb␣and␣performing␣rudimentary␣processing,␣ usually␣limited␣to␣monitoring␣for␣contaminants␣and␣baling␣for␣material␣shipment.␣␣This␣ typically␣results␣in␣higher␣collection␣costs␣and␣a␣somewhat␣limited␣target␣material␣ range.␣␣One␣additional␣alternative␣is␣to␣provide␣alternating␣week␣collection,␣combined␣ with␣a␣basic␣manual␣sorting␣line␣that␣can␣be␣used␣for␣both␣fibres␣and␣containers,␣as␣ needed.␣Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ 142 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ Spotlight: Rural Communities with less than 10 homes per km of roads (80% Rural) where curbside collection is cost prohibitive Collection For␣some␣rural␣communities␣in␣Ontario,␣curbside␣recycling␣service␣is␣cost␣prohibitive,␣meaning␣it␣is␣likely␣to␣exceed␣$50␣per␣ household␣per␣year.␣␣It␣is␣often␣logistically␣impractical,␣given␣the␣limited␣resources␣of␣communities␣of␣that␣size.␣␣The␣Best␣Practice␣ for␣collection␣of␣recyclables␣in␣these␣small␣communities␣is␣use of drop-off depots to collect Blue Box materials.␣ Whenever␣possible␣(meaning␣if␣there␣is␣a␣suitable␣MRF␣within␣a␣reasonable␣haul␣distance),␣collection should be conducted with the greatest degree of commingling in order to result in significant savings in transfer costs.␣␣Furthermore,␣ controlled compaction␣can␣be␣used␣to␣maximize␣payloads.␣␣Compaction␣at␣a␣depot␣can␣take␣place␣in␣the␣form␣of␣a␣roll-off␣ compactor␣unit,␣where␣power␣and␣a␣ramp␣is␣available␣or␣with␣the␣use␣of␣front-end␣containers␣and␣its␣associated␣collection␣vehicle␣ to␣collect␣one␣or␣more␣streams␣compacted.␣␣The␣compaction␣needs␣to␣be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣ reasonable␣amount␣of␣volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣Supporting␣Best␣Practices␣related␣to␣ establishment␣and␣operation␣of␣drop-off␣depots␣are␣discussed␣further␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should be explored␣for␣such␣small␣rural␣programs.␣Operating␣a␣material␣recovery␣ facility␣in␣this␣volume␣range␣is␣not␣feasible.␣␣Whenever␣possible,␣programs␣handling␣less␣than␣2,000␣tonnes␣should use a larger MRF available in neighbouring jurisdictions.␣␣␣ In␣the␣absence␣of␣a␣neighbouring␣MRF,␣the␣program's␣next␣best␣option␣is␣to␣transfer␣and␣ship␣to␣a␣more␣distant␣MRF.␣␣Any␣ community␣with␣more␣than␣a␣one␣hour␣haul␣distance␣to␣a␣MRF␣should␣consider␣the␣use␣of␣transfer␣facilities␣to␣potentially␣reduce␣ system␣costs.␣␣Preference should be given to MRFs that can handle single stream materials␣to␣minimize␣transfer␣costs.␣␣ Supporting␣Best␣Practices␣related␣to␣transfer␣of␣recyclable␣materials␣are␣discussed␣further␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣143 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Suburban Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣Between␣10␣and␣70␣homes␣per␣kilometre␣of␣roads␣ (mixed␣urban␣and␣rural,␣or␣suburban)␣ Programs␣having␣this␣profile␣may␣have␣a␣mix␣of␣rural␣and␣urban␣areas,␣with␣a␣ reasonable␣portion␣of␣households␣located␣in␣urban␣settings␣(between␣20%␣and␣80%).␣␣ These␣programs␣may␣be␣better␣known␣as␣a␣small␣Village␣or␣Town,␣or␣perhaps␣even␣a␣ relatively␣rural␣County.␣␣Landfill␣space␣is␣either␣exceptionally␣costly␣or␣is␣already␣lost␣ to␣development.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣ provide␣efficient,␣cost␣effective␣recycling␣services␣to␣potentially␣both␣rural␣and␣urban␣ residents␣with␣limited␣multi-family␣units.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Program␣Profile Use␣of␣Program␣Profile It␣is␣important␣to␣note␣that␣this␣ document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed,␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 144 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣ limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣ plan␣for␣recycling,␣as␣part␣of␣an␣integrated␣waste␣management␣system,␣can␣be␣found␣ in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣multi-municipal planning approach␣enables␣participating␣jurisdictions␣the␣ opportunity␣to␣evaluate␣opportunities␣to␣work␣together␣in␣making␣the␣most␣efficient␣ use␣of␣limited␣personnel␣and␣equipment␣resources,␣to␣generate␣economies␣of␣scale,␣ and␣to␣improve␣market␣leverage␣when␣contracting␣and␣moving␣recyclable␣materials␣ into␣the␣marketplace.␣In␣addition,␣communities␣can␣work␣together␣in␣a␣region␣to␣ establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣␣This␣will␣ create␣consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣This␣is␣particularly␣important,␣as␣ residents␣often␣relocate␣between␣neighbouring␣jurisdictions.␣␣A␣further␣benefit␣is␣the␣ ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣This␣community␣ group␣also␣offers␣considerable␣potential␣for␣multi-municipal␣cooperation␣beyond␣ planning␣for␣collection,␣processing,␣and␣marketing.␣␣Aggregation␣of␣blue␣box␣tonnage␣ will␣result␣in␣higher␣throughput,␣thereby␣lowering␣per-tonne␣net␣costs␣for␣all␣ participating␣communities.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi-municipal␣ planning␣approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣ section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures,␣supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣145 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need␣to collect the five mandatory Blue Box materials as well as some of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣For␣programs␣within␣this␣ grouping␣that␣do␣not␣presently␣have␣their␣own␣MRF,␣choices␣regarding␣designated␣ materials␣to␣be␣included␣in␣collection␣and␣the␣degree␣of␣commingling␣of␣these␣ materials␣will␣be␣determined␣by␣the␣characteristics␣of␣the␣MRF␣where␣their␣materials␣ are␣currently,␣or␣potentially,␣are␣processed.␣␣␣ Collection Having␣a␣mix␣of␣rural␣and␣urban␣areas,␣as␣is␣the␣case␣for␣programs␣having␣this␣profile,␣ results␣in␣curbside recycling being cost-justified in some areas and drop-off depots being more cost-effective in others.␣␣In␣areas␣where␣curbside␣collection␣ costs␣exceed␣$50␣per␣household␣per␣year,␣it␣is␣more␣cost-effective␣to␣provide␣ recycling␣service␣using␣residential␣drop-off␣depots.␣␣Even␣when␣curbside␣collection␣is␣ provided,␣drop-off depots␣are␣the␣Best␣Practice␣to collect overflow Blue Box materials and additional types of recyclable materials, for which curbside collection is not practical or cost-effective.␣␣Supporting␣Best␣Practices␣related␣to␣ drop-off␣depots␣are␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣␣Where feasible, curbside collection of recyclables should be used to service all available curbside-eligible households.␣␣Best␣Practices␣for␣curbside␣recycling␣in␣ jurisdictions␣of␣this␣profile␣type␣are␣discussed␣in␣the␣Collection␣section␣below,␣with␣ more␣information␣on␣curbside␣recycling␣provided␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Programs␣of␣this␣profile␣are␣likely␣to␣have␣some,␣but␣not␣a␣large␣number␣of␣multi- family␣housing␣units.␣␣Multi-family recyclables collection should be incorporated into curbside collection service routes wherever possible to minimize collection costs.␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣ associated␣Best␣Practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ 146 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ To␣increase␣the␣economic␣feasibility␣of␣curbside␣recycling,␣it␣is␣a␣Best␣Practice␣to␣ employ measures that increase the amount of material collected per stop and maximize collection efficiency.␣␣␣␣␣␣ For curbside collection programs, providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ensure␣that␣overflow␣materials␣are␣not␣ disposed.␣Selection␣of␣the␣size␣and/or␣number␣of␣containers␣needs␣to␣take␣into␣ consideration␣estimated␣set␣out␣volume␣of␣recyclables,␣based␣on␣the␣frequency␣of␣ collection.␣␣Most␣programs␣will␣provide␣weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣ Collection of Blue Box materials should be at least as frequent as waste collection when curbside collection service is provided.␣␣␣ The␣number␣of␣streams␣collected␣will␣be␣dictated␣by␣the␣processing␣options␣available␣ to␣the␣program␣as␣discussed␣in␣the␣next␣section.␣␣Single␣stream␣collection␣can␣benefit␣ the␣remote␣portions␣of␣the␣region␣due␣to␣reduced␣collection␣costs␣when␣a␣single␣ stream␣MRF␣is␣located␣within␣a␣one-hour's␣drive.␣␣Furthermore,␣because␣transfer␣of␣ recyclables␣may␣be␣cost-effective␣for␣transporting␣materials,␣handling␣Blue␣Box␣ materials␣in␣a␣single␣stream␣can␣minimize␣glass␣breakage␣due␣to␣the␣cushioning␣ properties␣of␣paper␣and␣plastic␣products␣as␣materials␣are␣tipped,␣loaded␣into␣a␣ transfer␣trailer,␣and␣tipped␣again.␣␣␣␣ Furthermore,␣because␣transfer␣of␣recyclables␣may␣be␣cost-effective␣for␣transporting␣ materials␣from␣remote␣parts␣of␣the␣region,␣handling␣Blue␣Box␣materials␣in␣a␣single␣ stream␣can␣minimize␣glass␣breakage␣due␣to␣the␣cushioning␣properties␣of␣paper␣and␣ plastic␣products␣as␣materials␣are␣tipped,␣loaded␣into␣a␣transfer␣trailer,␣and␣tipped␣ again.␣␣␣ Collecting␣materials␣single␣stream␣allows␣other␣collection␣practices␣to␣be␣ implemented␣that␣can␣significantly␣reduce␣the␣collection␣cost.␣␣One␣of␣these␣ practices␣is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣productive␣ because␣trucks␣can␣stay␣on␣route␣longer␣before␣filling.␣␣The␣compaction␣needs␣to␣be␣ controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣Over-compaction␣results␣ in␣glass␣breakage␣and␣flattening␣of␣round␣containers,␣which␣can␣cause␣the␣automated␣ systems␣in␣a␣single␣stream␣MRF␣to␣be␣less␣effective␣in␣separating␣flat␣paper␣products␣ from␣round␣containers.␣Compaction␣can␣also␣be␣used␣in␣two␣stream␣collection;␣ however,␣the␣per-household␣cost␣for␣collection␣in␣single␣stream␣systems␣is␣typically␣ less␣than␣comparable␣two␣stream␣systems␣because␣materials␣can␣be␣loaded␣into␣a␣ single␣stream␣truck␣in␣less␣time.␣ Other␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include:␣the use of route optimization software and providing carts or dumpsters at multi-family buildings.␣These␣and␣ other␣collection␣optimization␣practices␣are␣more␣fully␣discussed␣in␣the␣corresponding␣ Best␣Practice␣Spotlight.␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣147 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Processing Our␣research␣and␣various␣studies␣have␣come␣to␣the␣same␣conclusion␣with␣respect␣to␣ operating␣a␣material␣recovery␣facility␣(MRF)␣with␣less␣than␣10,000␣tonnes␣per␣year.␣␣ The␣results␣show␣that␣it␣is␣extremely␣difficult␣to␣justify␣the␣capital␣expense␣to␣build␣ the␣facility␣and␣keep␣it␣operated␣on␣a␣full-time␣basis,␣typically␣resulting␣in␣operating␣ costs␣in␣excess␣of␣$100␣per␣tonne␣processed.␣␣␣ Whenever␣possible,␣all␣programs␣with␣this␣profile␣should␣explore partnership opportunities and/or use larger MRFs available in neighbouring jurisdictions, located within an hour's drive.␣␣Such␣arrangements␣can␣provide␣for␣efficient␣ processing␣of␣recyclables␣and␣usually␣offer␣a␣broader␣range␣of␣materials.␣ If␣a␣neighbouring␣larger␣MRF␣is␣not␣available␣within␣reach,␣partnership␣opportunities␣ should␣be␣explored␣for␣all␣programs,␣especially␣those␣in␣the␣lower␣tonnage␣range.␣␣ The␣aggregation␣of␣blue␣box␣tonnage␣will␣result␣in␣a␣larger␣MRF's␣requirement␣of␣ higher␣throughput,␣thereby␣lowering␣per-tonne␣processing␣costs␣for␣all␣participating␣ communities.␣␣With␣enough␣cooperation,␣it␣may␣be␣possible␣to␣break␣through␣the␣ 10,000␣tonnes␣"barrier"␣and/or␣$100␣per␣tonne␣threshold␣and␣maximize␣economies␣ of␣scale.␣␣ In␣the␣absence␣of␣multi-municipal␣cooperation,␣the␣program's␣next␣best␣option␣may␣ be␣to␣transfer␣and␣ship␣materials␣to␣a␣more␣distant␣MRF.␣␣Any␣community␣with␣more␣ than␣a␣one␣hour␣haul␣distance␣to␣a␣MRF␣should␣consider␣the␣use␣of␣transfer␣facilities␣ to␣potentially␣reduce␣system␣costs.␣␣Preference should be given to MRFs that can handle single stream materials to maximize collection and transfer savings.␣ As␣a␣last␣option,␣some␣programs␣have␣been␣successful␣at␣keeping␣costs␣low␣by␣ sorting␣most␣or␣all␣the␣materials␣at␣the␣curb␣and␣performing␣rudimentary␣processing,␣ usually␣limited␣to␣monitoring␣for␣contaminants␣and␣baling␣for␣material␣shipment.␣␣This␣ typically␣results␣in␣higher␣collection␣costs␣and␣a␣somewhat␣limited␣target␣material␣ range.␣␣One␣additional␣alternative␣is␣to␣provide␣alternating␣week␣collection,␣combined␣ with␣a␣basic␣manual␣sorting␣line␣that␣can␣be␣used␣for␣both␣fibres␣and␣containers,␣as␣ needed.␣Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ 148 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣149 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Urban Southern Blue Box Program ␣ Overview ␣This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣More␣than␣70␣homes␣per␣km␣of␣roads␣(80%␣Urban)␣ ␣ Programs␣having␣this␣profile␣are␣urban␣in␣nature.␣These␣municipalities␣may␣be␣better␣ known␣as␣a␣large␣Town␣or␣a␣small␣or␣medium␣City,␣and␣are␣likely␣to␣be␣a␣significant␣ population␣center␣of␣their␣area.␣␣Landfill␣space␣is␣either␣exceptionally␣costly␣or␣is␣ already␣lost␣to␣development.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣ goals␣and␣maximize␣efficient,␣cost-effective␣recycling␣services␣to␣all␣urban␣residents␣ with␣a␣number␣of␣multi-family␣units.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 150 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣ limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣ plan␣for␣recycling,␣as␣part␣of␣an␣integrated␣waste␣management␣system,␣can␣be␣found␣ in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣multi-municipal planning approach␣enables␣participating␣jurisdictions␣the␣ opportunity␣to␣establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣collection␣ programs.␣␣This␣will␣create␣consistency␣among␣neighbouring␣municipalities,␣which␣ facilitates␣public␣understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣This␣is␣ particularly␣important,␣as␣residents␣often␣relocate␣between␣neighbouring␣jurisdictions.␣␣ A␣further␣benefit␣is␣the␣ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣ jurisdictions.␣␣This␣community␣group␣also␣offers␣considerable␣potential␣for␣multi- municipal␣cooperation␣beyond␣planning␣for␣collection,␣processing,␣and␣marketing.␣␣ Aggregation␣of␣blue␣box␣tonnage␣will␣result␣in␣higher␣throughput,␣thereby␣lowering␣ per-tonne␣net␣costs␣for␣all␣participating␣communities.␣␣Additional␣discussion␣of␣the␣ details␣of␣a␣multi-municipal␣planning␣approach␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣151 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need␣to collect the five mandatory Blue Box materials, as well as some of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣For␣programs␣within␣this␣ grouping␣that␣do␣not␣presently␣have␣their␣own␣MRF,␣choices␣regarding␣designated␣ materials␣to␣be␣included␣in␣collection␣and␣the␣degree␣of␣commingling␣of␣these␣ materials␣will␣be␣determined␣by␣the␣characteristics␣of␣the␣MRF␣where␣their␣materials␣ are␣currently,␣or␣potentially,␣are␣processed.␣␣␣ Collection Given␣the␣high-density␣nature␣of␣housing␣in␣communities␣of␣this␣profile,␣curbside recycling is likely to be cost-effective and the primary means by which Blue Box materials should be collected.␣Curbside␣collection␣is␣discussed␣further␣below,␣ as␣well␣as␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣␣Drop-off depots should be utilized to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective.␣ Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Programs␣in␣this␣profile␣will␣likely␣have␣a␣sizable␣multi-family␣population.␣␣Multi- family recyclables collection needs to be a substantial part of this program, and should be integrated with curbside collection service wherever possible␣in␣ order␣to␣ensure␣program␣success.␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣ recycling,␣associated␣Best␣Practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣ Practice␣Spotlight.␣ To␣minimize␣curbside␣recycling␣costs,␣it␣is␣a␣Best␣Practice␣to␣employ␣measures␣that␣ increase␣the␣amount␣of␣material␣collected␣per␣stop␣and␣maximize␣collection␣efficiency.␣␣␣␣ Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection. For␣programs␣in␣this␣profile,␣the␣number␣of␣streams␣collected␣will␣be␣dictated␣by␣the␣ processing␣options␣available␣to␣the␣program,␣as␣discussed␣in␣the␣next␣section.␣␣Single␣ 152 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ stream␣collection␣can␣benefit␣the␣program␣due␣to␣reduced␣collection␣costs␣when␣a␣ single␣stream␣MRF␣is␣located␣within␣a␣one-hour's␣drive.␣␣Furthermore,␣because␣ transfer␣of␣recyclables␣may␣be␣cost-effective␣for␣transporting␣materials,␣handling␣Blue␣ Box␣materials␣in␣a␣single␣stream␣can␣minimize␣glass␣breakage␣due␣to␣the␣cushioning␣ properties␣of␣paper␣and␣plastic␣products␣as␣materials␣are␣tipped,␣loaded␣into␣a␣ transfer␣trailer,␣and␣tipped␣again.␣␣␣␣ Other␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include␣the␣use of route optimization software␣and␣providing carts or dumpsters at multi-family complexes.␣These␣ and␣other␣collection␣optimization␣practices␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣␣␣ Processing Our␣research␣and␣various␣studies␣have␣come␣to␣the␣same␣conclusion␣with␣respect␣to␣ operating␣a␣material␣recovery␣facility␣(MRF)␣with␣less␣than␣10,000␣tonnes␣per␣year.␣␣ The␣results␣show␣that␣it␣is␣extremely␣difficult␣to␣justify␣the␣capital␣expense␣to␣build␣ the␣facility␣and␣keep␣it␣operated␣on␣a␣full-time␣basis,␣typically␣resulting␣in␣operating␣ costs␣in␣excess␣of␣$100␣per␣tonne␣processed.␣␣␣ Whenever␣possible,␣all␣programs␣with␣this␣profile␣should explore partnership opportunities and/or use larger MRFs available in neighbouring jurisdictions, located within an hour's drive.␣␣Such␣arrangements␣can␣provide␣for␣efficient␣ processing␣of␣recyclables␣and␣usually␣offer␣a␣broader␣range␣of␣materials.␣ If␣a␣neighbouring␣larger␣MRF␣is␣not␣available␣within␣reach,␣partnership␣opportunities␣ should␣be␣explored␣for␣all␣programs,␣especially␣those␣in␣the␣lower␣tonnage␣range.␣␣ The␣aggregation␣of␣blue␣box␣tonnage␣will␣result␣in␣a␣larger␣MRF's␣requirement␣of␣ higher␣throughput,␣thereby␣lowering␣per-tonne␣processing␣costs␣for␣all␣participating␣ communities.␣␣With␣enough␣cooperation,␣it␣may␣be␣possible␣to␣break␣through␣the␣ 10,000␣tonnes␣"barrier"␣and/or␣$100␣per␣tonne␣threshold␣and␣maximize␣economies␣ of␣scale.␣␣ In␣the␣absence␣of␣multi-municipal␣cooperation,␣the␣program's␣next␣best␣option␣may␣ be␣to␣transfer␣and␣ship␣materials␣to␣a␣more␣distant␣MRF.␣␣Any␣community␣with␣more␣ than␣a␣one␣hour␣haul␣distance␣to␣a␣MRF␣should␣consider␣the␣use␣of␣transfer␣facilities␣ to␣potentially␣reduce␣system␣costs.␣␣Preferences␣should␣be␣given␣to␣MRFs␣that␣can␣ handle␣single␣stream␣materials␣to␣maximize␣collection␣and␣transfer␣savings.␣ As␣a␣last␣option,␣some␣programs␣have␣been␣successful␣at␣keeping␣costs␣low␣by␣ sorting␣most␣or␣all␣the␣materials␣at␣the␣curb␣and␣performing␣rudimentary␣processing,␣ usually␣limited␣to␣monitoring␣for␣contaminants␣and␣baling␣for␣material␣shipment.␣␣This␣ typically␣results␣in␣higher␣collection␣costs␣and␣a␣somewhat␣limited␣target␣material␣ range.␣␣One␣additional␣alternative␣is␣to␣provide␣alternating␣week␣collection,␣combined␣ with␣a␣basic␣manual␣sorting␣line␣that␣can␣be␣used␣for␣both␣fibres␣and␣containers,␣as␣ needed.␣Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣153 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ 154 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Medium Rural Southern Blue Box Program Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣between␣10,000␣and␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Less␣than␣10␣homes␣per␣km␣of␣roads␣(more␣than␣80%␣ rural)␣ Programs␣having␣this␣profile␣are␣rural␣and␣regional␣in␣nature,␣comprised␣of␣a␣number␣ of␣small␣cities,␣towns,␣and␣townships,␣with␣only␣a␣small␣portion␣of␣households␣ located␣in␣urban␣areas.␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣ provide␣efficient,␣cost-effective␣curbside␣service␣and␣to␣transport␣recyclables␣to␣a␣ MRF.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Program␣Profile Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣155 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Two␣stream␣collection␣and␣processing␣of␣Blue␣Box␣materials␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus,␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣and␣waste␣diversion␣incentives␣(bag␣limits,␣user␣pay);␣will␣ result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣plan␣for␣recycling␣as␣ part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Although␣a␣program␣within␣this␣grouping␣will␣be␣able␣to␣support␣its␣own␣MRF,␣some␣ program␣decisions␣will␣have␣a␣direct␣impact␣on␣the␣programs␣in␣surrounding␣counties,␣ towns,␣and␣townships.␣␣A␣multi-municipal planning approach␣will␣allow␣ surrounding␣jurisdictions␣to␣work␣together␣to␣make␣the␣most␣efficient␣use␣of␣limited␣ personnel,␣improve␣economies␣of␣scale,␣and␣improve␣market␣leverage␣when␣ contracting␣for␣services␣and␣marketing␣recovered␣materials.␣␣A␣multi-municipal␣ planning␣approach␣also␣offers␣participating␣jurisdictions␣the␣opportunity␣to␣establish␣a␣ common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣This␣will␣create␣ consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣Additional␣discussion␣of␣the␣ details␣of␣a␣multi-municipal␣planning␣approach␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ 156 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Due␣to␣the␣size␣of␣programs␣in␣this␣group␣there␣are␣opportunities␣to␣ invest␣in␣capital␣equipment␣to␣automate␣the␣recycling␣process␣and␣increase␣the␣rate␣ at␣which␣Blue␣Box␣materials␣are␣collected␣and␣processed.␣␣Specific␣opportunities␣that␣ apply␣to␣programs␣of␣this␣profile␣are␣further␣discussed␣in␣the␣Collection␣and␣ Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need␣to collect the five mandatory Blue Box materials, as well as some of the "supplementary" Blue Box materials␣that:␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community, supported by drop-off depots to provide access to recycling for residents in areas where density may not support curbside and/or to collect additional recyclable materials that are not collected curbside.␣␣It␣is␣more␣cost-effective␣to␣employ␣the␣use␣of␣depots␣in␣areas␣ where␣curbside␣collection␣costs␣exceed␣$50␣per␣household␣per␣year.␣Supporting␣Best␣ Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Multi-family␣householders␣will␣likely␣comprise␣a␣very␣small␣portion␣of␣the␣population.␣␣ If␣offered,␣multi-residential recyclables collection should be integrated with curbside collection service wherever possible.␣␣ Providing␣sufficient␣rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣setout␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection.␣ Programs within this profile should be␣collecting recyclables in two streams␣ (i.e.,␣fibres␣and␣containers),␣with␣the␣possible␣exception␣of␣keeping␣glass␣separate␣as␣ a␣third␣stream.␣␣Single-stream␣recycling␣is␣likely␣not␣warranted␣for␣programs␣of␣this␣ profile,␣unless␣a␣regional␣single␣stream␣MRF␣exists␣or␣can␣be␣constructed␣that␣would␣ process␣tonnages␣near␣or␣above␣40,000␣tonnes␣per␣year␣(otherwise␣capital␣costs␣ could␣negatively␣impact␣cost-effectiveness).␣The␣cost␣of␣additional␣curbside␣sorting␣ beyond␣a␣2␣stream␣recyclables␣system␣should␣be␣weighed␣against␣the␣merits␣of␣any␣ reduced␣processing␣required␣and␣the␣potential␣of␣additional␣revenue.␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣157 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Opportunities␣for␣increasing␣recyclables␣collection␣efficiencies␣and␣reducing␣costs␣ grow␣with␣increased␣commingling.␣␣Two-stream␣collection␣enables␣the␣ implementation␣of␣practices,␣such␣as␣controlled compaction.␣Compaction␣needs␣to␣ be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣resulting␣in␣more␣productive␣time␣spend␣on␣route,␣without␣ resulting␣in␣excessive␣glass␣breakage.␣␣ Transfer␣of␣recyclables␣should␣be␣considered␣if␣the␣direct␣haul␣time␣of␣collection␣ vehicles␣to␣a␣MRF␣exceeds␣one␣hour.␣␣Transfer␣may␣also␣provide␣more␣MRF␣ alternatives␣to␣programs␣than␣available␣locally.␣␣ Other␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include␣the␣use of route optimization software, and providing carts or dumpsters at multi-family complexes.␣These␣ and␣other␣collection␣optimization␣practices␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should be seriously explored for all programs with this profile in order to maximize processing efficiencies and allow surrounding jurisdictions the benefits of delivering materials to the program's MRF.␣Two-stream processing (fibres␣and␣containers)␣is␣most␣ appropriate␣in␣this␣tonnage␣range.␣The␣cost␣of␣single␣stream␣processing␣is␣greater␣ than␣that␣of␣two␣stream␣processing␣at␣the␣same␣capacity,␣and␣anticipated␣savings␣in␣ collection␣are␣able␣to␣offset␣these␣processing␣costs␣only␣at␣high␣throughput␣tonnages.␣␣ Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed,␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Another␣Best␣Practice␣that␣specifically␣applies␣to␣this␣profile␣is␣the␣alignment of service contract lengths with equipment depreciation terms.␣␣This␣practice␣is␣ conditional␣on␣the␣program:␣(1)␣contracting␣with␣a␣service␣provider␣rather␣than␣using␣ municipal␣staff;␣and␣(2)␣specifying␣that␣the␣service␣provider␣provide␣new␣collection␣ equipment␣or␣design␣and␣build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣ lengths␣with␣equipment␣depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣ fully␣pay␣for␣equipment␣that␣may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣ the␣case␣of␣MRFs,␣the␣term␣should␣be␣aligned␣with␣the␣first␣scheduled␣major␣ 158 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ overhaul␣of␣the␣plant's␣equipment.␣␣A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣ is␣installed␣that␣has␣a␣life␣cycle␣cost␣advantage␣that␣may␣not␣be␣realized␣by␣the␣ contractor␣over␣a␣shorter␣operating␣period.␣␣␣ When␣contracting␣for␣private␣sector␣collection␣and␣processing␣services,␣consideration␣ should␣be␣given␣to␣the␣advantages␣and␣disadvantages␣of␣separate␣versus␣combined␣ contracts␣and,␣in␣both␣cases,␣it␣is␣important␣to␣identify␣separate␣costs␣for␣collection␣ and␣processing.␣␣When␣contracting␣with␣a␣private␣sector␣MRF␣operator,␣the␣ municipality␣should␣keep␣the␣predominant␣proportion␣of␣material␣sales␣revenue.␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣on␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣159 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Medium Suburban Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣between␣10,000␣and␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Between␣10␣and␣70␣homes␣per␣km␣of␣roads␣(mixed␣ urban␣and␣rural,␣or␣suburban)␣ Programs␣having␣this␣profile␣are␣regional,␣with␣a␣mix␣of␣urban␣and␣rural␣areas,␣ including␣cities,␣towns,␣and␣townships.␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣ diversion␣goals␣and␣provide␣efficient,␣cost-effective␣recycling␣services␣to␣all␣residents,␣ including␣those␣living␣in␣multi-family␣units.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 160 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Two-stream␣collection␣and␣processing␣of␣Blue␣Box␣materials␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus,␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣and␣waste␣diversion␣incentives␣(bag␣limits,␣user␣pay);␣will␣ result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣plan␣for␣recycling␣as␣ part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Although␣a␣program␣within␣this␣grouping␣will␣be␣able␣to␣support␣its␣own␣MRF,␣some␣ program␣decisions␣will␣have␣a␣direct␣impact␣on␣the␣programs␣in␣surrounding␣counties,␣ towns,␣and␣townships.␣␣A␣multi-municipal planning approach␣will␣allow␣ surrounding␣jurisdictions␣to␣work␣together␣to␣make␣the␣most␣efficient␣use␣of␣limited␣ personnel,␣improve␣economies␣of␣scale,␣and␣improve␣market␣leverage␣when␣ contracting␣for␣services␣and␣marketing␣recovered␣materials.␣␣This␣approach␣also␣ offers␣participating␣jurisdictions␣the␣opportunity␣to␣establish␣a␣common␣list␣of␣target␣ materials␣and␣similar␣collection␣programs.␣This␣will␣create␣consistency␣among␣ neighbouring␣municipalities,␣which␣facilitates␣public␣understanding␣regarding␣what␣ and␣how␣to␣recycle.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi-municipal␣planning␣ approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣collection␣routes␣and␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣161 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ payloads,␣reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣ costly␣processing.␣␣Because␣of␣the␣size␣of␣programs␣in␣this␣group␣there␣are␣ opportunities␣to␣invest␣in␣capital␣equipment␣to␣automate␣the␣recycling␣process␣and␣ increase␣the␣rate␣at␣which␣Blue␣Box␣materials␣are␣collected␣and␣processed.␣␣Specific␣ opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣discussed␣in␣the␣ Collection␣and␣Processing␣sections␣below.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need␣to collect the five mandatory Blue Box materials, as well as some of the "supplementary" Blue Box materials␣that:␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community.␣Drop-off depots should be utilized to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective.␣␣ Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Multi-family␣homes␣will␣likely␣make␣up␣a␣moderate␣portion␣of␣all␣homes␣and,␣thus,␣ cannot␣be␣ignored␣as␣a␣source␣of␣substantial␣quantities␣of␣Blue␣Box␣materials. Collection of multi-family recyclables should be integrated with curbside collection of recyclables wherever possible, for cost and efficiency reasons.␣␣ Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣associated␣Best␣Practices␣ are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Providing␣sufficient␣rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣setout␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection. Programs within this profile should be collecting recyclables in two streams␣ (i.e.,␣fibres␣and␣containers),␣with␣the␣possible␣exception␣of␣keeping␣glass␣separate␣as␣ a␣third␣stream.␣␣Single-stream␣recycling␣is␣likely␣not␣warranted␣for␣programs␣of␣this␣ profile,␣unless␣a␣regional␣single␣stream␣MRF␣exists␣or␣can␣be␣constructed␣that␣would␣ process␣tonnages␣near␣or␣above␣40,000␣tonnes␣per␣year␣(otherwise␣capital␣costs␣ could␣negatively␣impact␣combined␣collection␣and␣processing␣cost-effectiveness).␣␣ Opportunities␣for␣increasing␣recyclables␣collection␣efficiencies␣and␣reducing␣costs␣ grow␣with␣increased␣commingling.␣␣Two-stream␣collection␣enables␣the␣ implementation␣of␣practices,␣such␣as␣controlled compaction.␣Compaction␣needs␣to␣ be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣resulting␣in␣more␣productive␣time␣spend␣on␣route,␣without␣ resulting␣in␣excessive␣glass␣breakage.␣Other␣opportunities␣for␣improving␣collection␣ 162 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ efficiencies␣and␣reducing␣costs␣that␣apply␣to␣programs␣matching␣this␣profile␣include␣ the␣use of route optimization software and providing carts or dumpsters at multi-family complexes.␣These␣are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣ Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should be seriously explored␣for␣all␣ programs␣with␣this␣profile␣in␣order␣to␣maximize␣processing␣efficiencies␣and␣allow␣ surrounding␣jurisdictions␣the␣benefits␣of␣delivering␣materials␣to␣the␣program's␣MRF.␣ Two-stream processing␣(fibres␣and␣containers)␣is␣most␣appropriate␣in␣this␣tonnage␣ range.␣The␣cost␣of␣single␣stream␣processing␣is␣greater␣than␣that␣of␣two-stream␣ processing␣at␣the␣same␣capacity,␣and␣anticipated␣savings␣in␣collection␣are␣able␣to␣ offset␣these␣processing␣costs␣only␣at␣high␣throughput␣tonnages.␣␣Other␣optimization␣ strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed,␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣Best␣Practice␣that␣specifically␣applies␣to␣this␣profile␣is␣the␣alignment of service contract lengths with equipment depreciation terms.␣␣This␣practice␣is␣conditional␣ on␣the␣program:␣(1)␣contracting␣with␣a␣service␣provider␣rather␣than␣using␣municipal␣ staff;␣and␣(2)␣specifying␣that␣the␣service␣provider␣provide␣new␣collection␣equipment␣ or␣design␣and␣build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣lengths␣with␣ equipment␣depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣fully␣pay␣for␣ equipment␣that␣may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣the␣case␣of␣ MRFs,␣the␣term␣should␣be␣aligned␣with␣the␣first␣scheduled␣major␣overhaul␣of␣the␣ plant's␣equipment.␣␣A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣is␣installed␣that␣ has␣a␣life␣cycle␣cost␣advantage␣that␣may␣not␣be␣realized␣by␣the␣contractor␣over␣a␣ shorter␣operating␣period.␣␣␣␣␣ When␣contracting␣for␣private␣sector␣collection␣and␣processing␣services,␣consideration␣ should␣be␣given␣to␣the␣advantages␣and␣disadvantages␣of␣separate␣versus␣combined␣ contracts␣and,␣in␣both␣cases,␣it␣is␣important␣to␣identify␣separate␣costs␣for␣collection␣ and␣processing.␣␣When␣contracting␣with␣a␣private␣sector␣MRF␣operator,␣the␣ municipality␣should␣keep␣the␣predominant␣proportion␣of␣material␣sales␣revenue.␣␣ Promotion and Education Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣163 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣on␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ 164 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Medium Urban Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣between␣10,000␣and␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Greater␣than␣70␣homes␣per␣kilometre␣of␣roads␣(over␣ 80%␣urban)␣ Programs␣having␣this␣profile␣are␣urban␣cities.␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣ diversion␣goals␣while␣providing␣efficient,␣cost-effective␣recycling␣services␣to␣all␣urban␣ residents,␣including␣those␣living␣in␣multi-family␣buildings.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣165 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Two␣stream␣collection␣and␣processing␣of␣Blue␣Box␣materials␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣and␣waste␣diversion␣incentives␣(bag␣limits,␣user␣pay),␣will␣ result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣plan␣for␣recycling␣as␣ part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Programs␣matching␣this␣profile␣are␣the␣business␣and␣population␣center␣of␣their␣area.␣␣ Although␣a␣program␣within␣this␣grouping␣will␣be␣able␣to␣support␣its␣own␣MRF,␣ program␣decisions␣that␣are␣made␣will␣a␣have␣direct␣impact␣on␣the␣programs␣in␣ surrounding␣counties,␣towns␣and␣townships.␣␣A␣multi-municipal planning approach␣will␣enable␣neighbouring␣jurisdictions␣to␣work␣together␣to␣make␣the␣most␣ efficient␣use␣of␣limited␣personnel,␣improve␣economies␣of␣scale,␣and␣improve␣market␣ leverage␣when␣contracting␣for␣services␣and␣marketing␣recovered␣materials.␣␣A␣multi- municipal␣planning␣approach␣also␣offers␣participating␣jurisdictions␣the␣opportunity␣to␣ establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣This␣will␣ create␣consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣A␣further␣benefit␣is␣the␣ability␣to␣ develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣Additional␣discussion␣of␣ the␣details␣of␣a␣multi-municipal planning␣approach␣can␣be␣found␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ 166 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Due␣to␣the␣size␣of␣programs␣in␣this␣group,␣there␣are␣opportunities␣to␣ invest␣in␣capital␣equipment␣to␣automate␣the␣recycling␣process␣and␣increase␣the␣rate␣ at␣which␣Blue␣Box␣materials␣are␣collected␣and␣processed.␣␣Specific␣opportunities␣that␣ apply␣to␣programs␣of␣this␣profile␣are␣further␣discussed␣in␣the␣Collection␣and␣ Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need to collect the five mandatory Blue Box materials as well as several of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community. Drop-off depots should be utilized to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective.␣␣ Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ The␣urban␣nature␣of␣programs␣of␣this␣profile␣means␣that␣the␣multi-family␣population␣ will␣likely␣be␣sizeable.␣Collection␣of␣multi-family␣recyclables␣needs␣to␣be␣a␣substantial␣ part␣of␣this␣program.␣On-site collection of recyclables should be used to service all available multi-family households in the community, and service should be integrated with curbside collection of recyclables wherever possible.␣␣Because␣ of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣associated␣best␣practices␣are␣ further␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣␣␣ Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables, based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection. Programs within this profile should be collecting recyclables in two streams␣ (i.e.,␣fibres␣and␣containers),␣with␣the␣possible␣exception␣of␣keeping␣glass␣separate␣as␣ a␣third␣stream.␣At␣the␣high␣tonnage␣range,␣the␣feasibility␣of␣single␣stream␣collection␣ of␣recyclables␣should␣be␣weighed␣against␣the␣increased␣processing␣required␣and␣the␣ potential␣of␣decreased␣revenue.␣␣It␣may␣be␣possible␣to␣attract␣tonnage␣from␣other␣ jurisdictions␣to␣support␣a␣single␣stream␣program.␣ Opportunities␣for␣increasing␣recyclables␣collection␣efficiencies␣and␣reducing␣costs␣ grow␣with␣increased␣commingling.␣␣Two-stream␣collection␣enables␣the␣ implementation␣of␣practices␣such␣as␣controlled compaction.␣Compaction␣needs␣to␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣167 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣resulting␣in␣more␣productive␣time␣spend␣on␣route,␣without␣ resulting␣in␣excessive␣glass␣breakage.␣Other␣opportunities␣for␣improving␣collection␣ efficiencies␣and␣reducing␣costs␣that␣apply␣to␣programs␣matching␣this␣profile␣include␣ the␣use of route optimization software, and providing carts or dumpsters at multi-family complexes.␣These␣and␣other␣collection␣optimization␣practices␣are␣more␣ fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should still be explored for all programs with this profile␣in␣order␣to␣maximize␣processing␣efficiencies.␣Two-stream processing (fibres and containers) is most appropriate in this tonnage range.␣ The␣cost␣of␣single␣stream␣processing␣is␣greater␣than␣that␣of␣two-stream␣processing␣ at␣the␣same␣capacity,␣and␣anticipated␣savings␣in␣collection␣are␣able␣to␣offset␣these␣ processing␣costs␣only␣at␣high␣throughput␣tonnages.␣␣However␣as␣previously␣stated,␣it␣ may␣be␣possible␣to␣attract␣tonnage␣from␣other␣jurisdictions␣to␣support␣a␣single␣ stream␣program.␣ Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed,␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣best␣practice␣that␣applies␣to␣this␣profile␣is␣the␣alignment of service contract lengths with equipment depreciation terms.␣␣This␣practice␣is␣conditional␣on␣the␣ program:␣(1)␣contracting␣with␣a␣service␣provider␣rather␣than␣using␣municipal␣staff;␣and␣ (2)␣specifying␣that␣the␣service␣provider␣provide␣new␣collection␣equipment␣or␣design␣ and␣build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣lengths␣with␣equipment␣ depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣fully␣pay␣for␣equipment␣that␣ may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣the␣case␣of␣MRFs,␣the␣term␣ should␣be␣aligned␣with␣the␣first␣scheduled␣major␣overhaul␣of␣the␣plant's␣equipment.␣␣ A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣is␣installed␣that␣has␣a␣life␣cycle␣cost␣ advantage␣that␣may␣not␣be␣realized␣by␣the␣contractor␣over␣a␣shorter␣operating␣period.␣ When␣contracting␣for␣private␣sector␣collection␣and␣processing␣services,␣consideration␣ should␣be␣given␣to␣the␣advantages␣and␣disadvantages␣of␣separate␣versus␣combined␣ contracts,␣and,␣in␣both␣cases,␣it␣is␣important␣to␣identify␣separate␣costs␣for␣collection␣ and␣processing.␣When␣contracting␣with␣a␣private␣sector␣MRF␣operator,␣the␣ 168 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ municipality␣should␣keep␣the␣predominant␣proportion␣of␣material␣sales␣revenue.␣ Additional␣items␣to␣be␣considered␣when␣contracting␣for␣these␣services␣are␣discussed␣ in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣169 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Large Suburban Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣␣Generating␣over␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Between␣10␣and␣70␣homes␣per␣km␣of␣roads␣(mixed␣ urban␣and␣rural,␣or␣suburban)␣ ␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣in␣all␣profiles␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 170 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Program Planning and Design Programs␣having␣this␣profile␣are␣large,␣complex,␣and␣urban/regional␣in␣nature.␣The␣ challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣maximize␣efficient,␣cost- effective␣recycling␣services␣to␣all␣residents.␣␣ Programs␣in␣this␣group␣are␣either␣a␣major␣regional␣population␣center␣or␣a␣rapidly␣ growing␣region␣at␣the␣edge␣of␣a␣major␣urban␣center␣that␣still␣has␣rural␣portions␣at␣its␣ outskirts.␣␣Landfill␣space␣is␣either␣exceptionally␣costly␣or␣is␣already␣lost␣to␣ development.␣␣It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling, as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ ensure␣a␣strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣ waste␣reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣ (bag␣limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣ of␣a␣plan␣for␣recycling␣as␣part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣ found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Although␣a␣program␣within␣this␣grouping␣will␣be␣able␣to␣support␣its␣own␣MRF,␣all␣ such␣programs␣will␣benefit␣from␣a␣multi-municipal planning approach␣to␣collection␣ and␣processing␣of␣recyclables.␣␣This␣is␣especially␣the␣case␣for␣programs␣handling␣ close␣to␣40,000␣tonnes␣per␣year,␣who␣could␣host␣a␣regional␣MRF,␣so␣that␣aggregation␣ of␣blue␣box␣tonnage␣will␣result␣in␣larger␣MRFs␣of␣higher␣throughput,␣thereby␣lowering␣ per-tonne␣processing␣costs␣for␣all␣participating␣communities.␣␣A␣multi-municipal␣ planning␣approach␣also␣offers␣participating␣jurisdictions␣the␣opportunity␣to␣establish␣a␣ common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣This␣will␣create␣ consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣This␣is␣particularly␣important,␣as␣ residents␣often␣relocate␣between␣neighbouring␣jurisdictions.␣␣A␣further␣benefit␣is␣the␣ ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣Additional␣ discussion␣of␣the␣details␣of␣a␣multi-municipal planning␣approach␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣171 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Due␣to␣the␣size␣of␣programs␣in␣this␣group,␣there␣are␣opportunities␣to␣ invest␣in␣capital␣equipment␣to␣automate␣the␣recycling␣process␣and␣increase␣the␣rate␣ at␣which␣Blue␣Box␣materials␣are␣collected␣and␣processed.␣␣Specific␣opportunities␣that␣ apply␣to␣programs␣of␣this␣profile␣are␣further␣discussed␣in␣the␣Collection␣and␣ Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need to collect the five mandatory Blue Box materials as well as several of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣␣ For␣programs␣over␣40,000␣tonnes␣per␣year,␣single␣stream␣collection␣and␣processing␣is␣ feasible.␣␣Single␣stream␣recycling␣offers␣the␣potential␣for␣increased␣collection␣savings␣ and␣increased␣recovery␣of␣recyclables,␣but␣also␣results␣in␣increased␣processing␣costs␣ and,␣depending␣on␣the␣container␣type␣used,␣increased␣contamination.␣Despite␣the␣ recent␣growth␣in␣single␣stream␣systems,␣it␣would␣be␣a␣mistake␣to␣assume␣that␣the␣ single␣stream␣recycling␣approach␣represents␣the␣most␣economical␣alternative␣for␣all␣ communities.␣In␣some␣cases,␣other␣approaches,␣such␣as␣the␣dual-stream,␣two-bin␣ recycling␣approach,␣may␣prove␣to␣be␣more␣economical.␣␣This␣conclusion␣underscores␣ the␣importance␣of␣using␣local␣economic␣and␣market␣data␣in␣assessing␣the␣economic␣ feasibility␣of␣single␣stream␣recycling␣for␣a␣local␣community.␣Refer␣to␣the␣ corresponding␣Best␣Practice␣Spotlights␣for␣more␣information␣on␣Collection␣and␣ Processing␣considerations␣relating␣to␣single␣stream.␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community. Drop-off depots should be utilized to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective. Depots␣ may␣also␣be␣warranted␣in␣outlying␣villages␣in␣the␣remaining␣rural␣portions␣of␣the␣ region.␣␣Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ The␣urban␣portions␣of␣programs␣of␣this␣profile␣will␣likely␣have␣a␣sizable␣multi-family␣ population.␣Collection of multi-family recyclables needs to be a substantial part of this program. On-site collection of recyclables should be used to service all available multi-family households in the community, and should be integrated with curbside collection of recyclables wherever possible␣in␣order␣to␣ensure␣ program␣success.␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣ 172 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ associated␣best␣practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection.␣␣␣ The␣size␣of␣programs␣within␣this␣profile␣allows␣for␣the␣construction␣of␣a␣MRF␣that␣is␣ capable␣of␣processing␣recyclables␣that␣have␣been␣collected␣single␣stream.␣␣From␣a␣ processing␣perspective,␣single␣stream␣collection␣of␣recyclables␣is␣not␣preferred␣over␣ two␣stream␣collection,␣because␣the␣processing␣cost␣per␣tonne␣and␣process␣residue␣ rates␣will␣be␣higher␣at␣a␣single␣stream␣MRF␣compared␣to␣an␣equivalent␣two␣stream␣ MRF.␣␣Single␣stream␣collection␣costs,␣however,␣can␣be␣significantly␣reduced,␣ compared␣to␣two␣stream␣collection␣(assuming␣use␣of␣carts␣and␣bi-weekly␣service),␣ and␣the␣point␣at␣which␣the␣combined␣collection␣and␣processing␣cost␣favours␣single␣ stream␣is␣approximately␣40,000␣tonnes␣per␣year.␣␣ Single␣stream␣collection␣can␣benefit␣the␣remote␣portions␣of␣the␣region␣due␣to␣ reduced␣collection␣costs.␣␣Furthermore,␣because␣transfer␣of␣recyclables␣may␣be␣cost- effective␣for␣transporting␣materials␣from␣remote␣parts␣of␣the␣region,␣handling␣Blue␣ Box␣materials␣in␣a␣single␣stream␣can␣minimize␣glass␣breakage␣due␣to␣the␣cushioning␣ properties␣of␣paper␣and␣plastic␣products␣as␣materials␣are␣tipped,␣loaded␣into␣a␣ transfer␣trailer,␣and␣tipped␣again.␣␣␣ Collecting␣materials␣single␣stream␣allows␣other␣collection␣practices␣to␣be␣ implemented␣that␣can␣significantly␣reduce␣the␣collection␣cost.␣␣One␣of␣these␣ practices␣is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣productive␣ because␣trucks␣can␣stay␣on␣route␣longer␣before␣filling.␣␣The␣compaction␣needs␣to␣be␣ controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣Over-compaction␣results␣ in␣glass␣breakage␣and␣flattening␣of␣round␣containers,␣which␣can␣cause␣the␣automated␣ systems␣in␣a␣single␣stream␣MRF␣to␣be␣less␣effective␣in␣separating␣flat␣paper␣products␣ from␣round␣containers.␣Compaction␣can␣also␣be␣used␣in␣two␣stream␣collection;␣ however,␣the␣per-household␣cost␣for␣collection␣in␣single␣stream␣systems␣is␣typically␣ less␣than␣comparable␣two␣stream␣systems␣because␣materials␣can␣be␣loaded␣into␣a␣ single␣stream␣truck␣in␣less␣time.␣ Another␣collection␣practice␣that␣is␣enabled␣by␣single␣stream␣collection␣is␣providing␣ program␣participants␣with␣carts␣for␣their␣Blue␣Box␣materials␣instead␣of␣bins.␣␣The␣ significantly␣greater␣storage␣volume␣of␣carts␣compared␣to␣bins␣means␣that␣overflow␣ Blue␣Box␣materials␣are␣typically␣not␣discarded,␣although␣some␣exceptions␣may␣occur.␣␣ The␣carts␣also␣allow␣for␣every-other-week␣collection␣of␣Blue␣Box␣materials,␣with␣ reduced␣collection␣cost,␣compared␣to␣weekly␣collection.␣␣The␣use␣of␣carts␣also␣allows␣ for␣fully␣automated␣collection,␣in␣which␣a␣mechanical␣arm␣picks␣up␣and␣dumps␣the␣ cart␣without␣the␣driver␣having␣to␣get␣out␣of␣the␣truck␣for␣the␣majority␣of␣stops.␣␣This␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣173 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ can␣allow␣for␣collecting␣more␣stops␣per␣hour,␣yielding␣further␣cost␣savings.␣␣Because␣ machinery␣is␣doing␣the␣heavy␣lifting,␣a␣more␣age␣and␣gender-balanced␣workforce␣can␣ be␣used␣and␣WSIB␣claims␣are␣typically␣reduced.␣␣In␣areas␣where␣fully␣automated␣ collection␣is␣impractical␣(e.g.,␣due␣to␣obstacles␣impeding␣collection),␣semi-automated␣ collection␣of␣recyclables␣in␣carts␣may␣be␣an␣option.␣ It␣should␣be␣noted␣that␣many␣of␣the␣practices␣that␣are␣enabled␣by␣single␣stream␣ collection␣can␣be␣achieved␣by␣two␣stream␣systems␣that␣collect␣paper␣products␣and␣ containers␣on␣an␣alternating␣week␣basis,␣including␣compaction␣and␣dual␣collection.␣␣ Collecting␣on␣an␣alternating␣week␣basis␣does␣not␣mean␣that␣the␣MRF␣only␣processes␣ paper␣products␣one␣week␣and␣containers␣the␣other␣week;␣rather␣it␣means␣that␣half␣ the␣routes␣collect␣one␣material␣and␣the␣other␣half␣of␣routes␣collect␣the␣other␣material␣ on␣any␣given␣day.␣␣This␣allows␣the␣MRF␣to␣be␣optimally␣sized.␣␣Because␣solid␣waste␣ planners␣seek␣to␣optimize␣an␣entire␣integrated␣solid␣waste␣system,␣a␣two␣stream␣ Blue␣Box␣system␣may␣be␣preferred␣over␣single␣stream␣if␣total␣system␣costs␣are␣ reduced.␣␣Planners␣of␣programs␣similar␣to␣this␣profile␣should␣carefully␣develop␣their␣ business␣case␣supporting␣two␣stream␣collection␣over␣single␣stream␣collection.␣␣ Additional␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include␣the␣use of route optimization software and providing carts or dumpsters at multi-family complexes.␣These␣ and␣other␣collection␣optimization␣practices␣are␣more␣fully␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣␣ Processing Partnership and transfer opportunities should still be explored for all programs with this profile.␣Any␣community␣with␣a␣one␣to␣two-hour␣haul␣distance␣to␣a␣MRF␣ should␣consider␣the␣use␣of␣transfer␣to␣potentially␣reduce␣system␣costs␣through␣ economies␣of␣scale␣due␣to␣increased␣throughput␣resulting␣from␣multi-municipal␣ cooperation.␣␣␣ Additionally,␣MRFs␣in␣this␣profile␣should␣investigate␣the␣suitability␣of␣processing␣ paper␣and␣plastics␣with␣optical␣sorting␣equipment,␣as␣utilization␣of␣that␣equipment␣ may␣be␣a␣Best␣Practice␣under␣certain␣conditions.␣␣Typically,␣the␣use␣of␣optical␣sorting␣ equipment␣is␣feasible␣in␣only␣the␣highest␣throughput␣facilities.␣␣In␣the␣case␣of␣optical␣ sorting␣of␣plastics,␣the␣equipment␣is␣designed␣for␣sorting␣plastic␣bottles␣only␣and␣ therefore␣is␣generally␣not␣suitable␣to␣sorting␣a␣mixed␣plastics␣stream␣that␣includes␣ tubs␣and␣lids␣and␣polystyrene.␣␣Optical␣sorting␣of␣paper␣is␣still␣somewhat␣ developmental␣and␣automated␣sorting␣of␣paper␣may␣be␣limited␣to␣only␣certain␣ facilities,␣based␣on␣how␣materials␣are␣sorted␣into␣sub-streams.␣␣Other␣optimization␣ strategies␣for␣MRFs␣are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ 174 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣best␣practice␣that␣applies␣to␣this␣profile␣is␣the␣alignment␣of␣service␣contract␣lengths␣ with␣equipment␣depreciation␣terms.␣␣This␣practice␣is␣conditional␣on␣the␣program:␣(1)␣ contracting␣with␣a␣service␣provider␣rather␣than␣using␣municipal␣staff;␣and␣(2)␣ specifying␣that␣the␣service␣provider␣provide␣new␣collection␣equipment␣or␣design␣and␣ build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣lengths␣with␣equipment␣ depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣fully␣pay␣for␣equipment␣that␣ may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣the␣case␣of␣MRFs,␣the␣term␣ should␣be␣aligned␣with␣the␣first␣scheduled␣major␣overhaul␣of␣the␣plant's␣equipment.␣␣ A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣is␣installed␣that␣has␣a␣life␣cycle␣cost␣ advantage␣that␣may␣not␣be␣realized␣by␣the␣contractor␣over␣a␣shorter␣operating␣period.␣␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣175 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Large Urban Southern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Southern␣community␣ Size␣of␣Program:␣Generating␣over␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Greater␣than␣70␣homes␣per␣kilometre␣of␣roads␣(over␣ 80%␣urban)␣ Programs␣having␣this␣profile␣are␣large,␣complex,␣and␣urban/regional␣in␣nature.␣␣The␣ urban␣nature␣of␣programs␣in␣this␣group␣generally␣means␣that␣landfill␣space␣is␣limited.␣␣ These␣programs␣are␣also␣likely␣experiencing␣rapid␣population␣growth␣or␣frequent␣ relocation␣of␣residents␣between␣neighbouring␣jurisdictions␣that␣surround␣a␣major␣ urban␣center.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣maximize␣ efficient,␣cost-effective␣recycling␣services␣to␣all␣residents.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 176 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣programs␣fitting␣this␣profile␣ Expanded␣list␣of␣Blue␣Box␣materials␣accepted␣ Program Planning and Design It␣is␣important␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣ limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣ plan␣for␣recycling␣as␣part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣ in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Although␣a␣program␣within␣this␣grouping␣will␣be␣able␣to␣support␣its␣own␣MRF,␣all␣ such␣programs␣will␣benefit␣from␣a␣multi-municipal planning approach␣to␣collection␣ and␣processing␣of␣recyclables.␣␣This␣is␣especially␣the␣case␣for␣programs␣handling␣ close␣to␣40,000␣tonnes␣per␣year,␣who␣could␣host␣a␣regional␣MRF,␣so␣that␣aggregation␣ of␣blue␣box␣tonnage␣will␣result␣in␣larger␣MRFs␣of␣higher␣throughput,␣thereby␣lowering␣ per-tonne␣processing␣costs␣for␣all␣participating␣communities.␣␣A␣multi-municipal planning␣approach␣also␣offers␣participating␣jurisdictions␣the␣opportunity␣to␣establish␣a␣ common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣This␣will␣create␣ consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣This␣is␣particularly␣important,␣as␣ residents␣often␣relocate␣between␣neighbouring␣jurisdictions.␣␣A␣further␣benefit␣is␣the␣ ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣Additional␣ discussion␣of␣the␣details␣of␣a␣multi-municipal planning␣approach␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣177 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Due␣to␣the␣size␣of␣programs␣in␣this␣group,␣there␣are␣opportunities␣to␣ invest␣in␣capital␣equipment␣to␣automate␣the␣recycling␣process␣and␣increase␣the␣rate␣ at␣which␣Blue␣Box␣materials␣are␣collected␣and␣processed.␣␣Specific␣opportunities␣that␣ apply␣to␣programs␣of␣this␣profile␣are␣further␣discussed␣in␣the␣Collection␣and␣ Processing␣sections␣of␣this␣Program␣Profile.␣ For␣communities␣within␣this␣profile,␣programs␣designed␣to␣achieve␣60%␣diversion␣of␣ Blue␣Box␣materials␣would␣need to collect the five mandatory Blue Box materials as well as several of the "supplementary" Blue Box materials␣that:␣␣comprise␣a␣ significant␣portion␣of␣the␣waste␣stream␣(as␣determined␣by␣waste␣audits),␣have␣reliable␣ markets,␣and␣can␣be␣practically␣recovered␣for␣recycling.␣␣␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community. Drop-off depots should be utilized to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective. Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ The␣urban␣nature␣of␣programs␣of␣this␣profile␣means␣that␣the␣multi-family␣population␣ will␣likely␣be␣sizeable.␣Collection␣of␣multi-family␣recyclables␣needs␣to␣be␣a␣substantial␣ part␣of␣this␣program.␣␣On-site collection of recyclables should be used to service all available multi-family households in the community, and should be integrated with curbside collection of recyclables wherever possible␣in␣order␣to␣ ensure␣program␣success.␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣ associated␣best␣practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣␣ Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection␣of␣Blue␣Box␣materials␣ should␣be␣at␣least␣as␣frequent␣as␣waste␣collection.␣ The␣size␣of␣programs␣within␣this␣profile␣allows␣for␣the␣construction␣of␣a␣MRF␣that␣is␣ capable␣of␣processing␣recyclables␣that␣have␣been␣collected␣single␣stream.␣␣From␣a␣ processing␣perspective,␣single␣stream␣collection␣of␣recyclables␣is␣not␣preferred␣over␣ two␣stream␣collection,␣because␣the␣processing␣cost␣per␣tonne␣and␣process␣residue␣ rates␣will␣be␣higher␣at␣a␣single␣stream␣MRF␣compared␣to␣an␣equivalent␣two␣stream␣ MRF.␣␣Single␣stream␣collection␣costs,␣however,␣can␣be␣significantly␣reduced,␣ 178 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ compared␣to␣two␣stream␣collection␣(assuming␣use␣of␣carts␣and␣bi-weekly␣service),␣ and␣the␣point␣at␣which␣the␣combined␣collection␣and␣processing␣cost␣favours␣single␣ stream␣is␣approximately␣40,000␣tonnes␣per␣year.␣␣ Collecting␣materials␣single␣stream␣allows␣other␣collection␣practices␣to␣be␣ implemented␣that␣can␣significantly␣reduce␣the␣collection␣cost.␣␣One␣of␣these␣ practices␣is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣productive␣ because␣trucks␣can␣stay␣on␣route␣longer␣before␣filling.␣␣The␣compaction␣needs␣to␣be␣ controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣ volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣Over-compaction␣results␣ in␣glass␣breakage␣and␣flattening␣of␣round␣containers,␣which␣can␣cause␣the␣automated␣ systems␣in␣a␣single␣stream␣MRF␣to␣be␣less␣effective␣in␣separating␣flat␣paper␣products␣ from␣round␣containers.␣Compaction␣can␣also␣be␣used␣in␣two␣stream␣collection;␣ however,␣the␣per-household␣cost␣for␣collection␣in␣single␣stream␣systems␣is␣typically␣ less␣than␣comparable␣two␣stream␣systems␣because␣materials␣can␣be␣loaded␣into␣a␣ single␣stream␣truck␣in␣less␣time.␣ A␣second␣collection␣practice␣that␣is␣enabled␣by␣single␣stream␣collection␣is␣providing␣ program␣participants␣with␣carts␣for␣their␣Blue␣Box␣materials␣instead␣of␣bins.␣␣The␣ significantly␣greater␣storage␣volume␣of␣carts␣compared␣to␣bins␣means␣that␣overflow␣ Blue␣Box␣materials␣are␣typically␣not␣discarded,␣although␣some␣exceptions␣may␣occur.␣␣ The␣carts␣also␣allow␣for␣every-other-week␣collection␣of␣Blue␣Box␣materials,␣with␣ reduced␣collection␣cost,␣compared␣to␣weekly␣collection.␣␣The␣use␣of␣carts␣also␣allows␣ for␣fully␣automated␣collection,␣in␣which␣a␣mechanical␣arm␣picks␣up␣and␣dumps␣the␣ cart␣without␣the␣driver␣having␣to␣get␣out␣of␣the␣truck␣for␣the␣majority␣of␣stops.␣␣This␣ can␣allow␣for␣collecting␣more␣stops␣per␣hour,␣yielding␣further␣cost␣savings.␣␣Because␣ machinery␣is␣doing␣the␣heavy␣lifting,␣a␣more␣age␣and␣gender-balanced␣workforce␣can␣ be␣used␣and␣WSIB␣claims␣are␣typically␣reduced.␣␣In␣areas␣where␣fully␣automated␣ collection␣is␣impractical␣(e.g.,␣due␣to␣obstacles␣impeding␣collection),␣semi-automated␣ collection␣of␣recyclables␣in␣carts␣may␣be␣an␣option.␣ It␣should␣be␣noted␣that␣many␣of␣the␣practices␣that␣are␣enabled␣by␣single␣stream␣ collection␣can␣be␣achieved␣by␣two␣stream␣systems␣that␣collect␣paper␣products␣and␣ containers␣on␣an␣alternating␣week␣basis,␣including␣compaction␣and␣co-collection.␣␣ Collecting␣on␣an␣alternating␣week␣basis␣does␣not␣mean␣that␣the␣MRF␣only␣processes␣ paper␣products␣one␣week␣and␣containers␣the␣other␣week;␣rather␣it␣means␣that␣half␣ the␣routes␣collect␣one␣material␣and␣the␣other␣half␣of␣routes␣collect␣the␣other␣material␣ on␣any␣given␣day.␣␣This␣allows␣the␣MRF␣to␣be␣optimally␣sized.␣␣Because␣solid␣waste␣ planners␣seek␣to␣optimize␣an␣entire␣integrated␣solid␣waste␣system,␣a␣two␣stream␣ Blue␣Box␣system␣may␣be␣preferred␣over␣single␣stream␣if␣total␣system␣costs␣are␣ reduced.␣␣Planners␣of␣programs␣similar␣to␣this␣profile␣should␣carefully␣develop␣their␣ business␣case␣supporting␣two␣stream␣collection␣over␣single␣stream␣collection.␣␣ Additional␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include␣the␣use of route optimization software and providing carts or dumpsters at multi-family complexes.␣These␣ are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣179 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Processing Partnership and transfer opportunities should still be explored for␣all␣programs␣ with␣this␣profile.␣Any␣community␣with␣a␣one␣to␣two-hour␣haul␣distance␣to␣a␣MRF␣ should␣consider␣the␣use␣of␣transfer␣to␣potentially␣reduce␣system␣costs␣through␣ economies␣of␣scale␣due␣to␣increased␣throughput␣resulting␣from␣multi-municipal␣ cooperation.␣␣␣ Additionally,␣MRFs␣in␣this␣profile␣should␣investigate␣the␣suitability␣of␣processing␣ paper␣and␣plastics␣with␣optical␣sorting␣equipment,␣as␣utilization␣of␣that␣equipment␣ may␣be␣a␣Best␣Practice␣under␣certain␣conditions.␣␣Typically,␣the␣use␣of␣optical␣sorting␣ equipment␣is␣feasible␣in␣only␣the␣highest␣throughput␣facilities.␣␣In␣the␣case␣of␣optical␣ sorting␣of␣plastics,␣the␣equipment␣is␣designed␣for␣sorting␣plastic␣bottles␣only␣and␣may␣ not␣suitable␣to␣sorting␣a␣mixed␣plastics␣stream␣that␣includes␣tubs␣and␣lids␣and␣ polystyrene.␣␣Optical␣sorting␣of␣paper␣is␣still␣somewhat␣developmental␣and␣ automated␣sorting␣of␣paper␣may␣be␣limited␣to␣only␣certain␣facilities,␣based␣on␣how␣ materials␣are␣sorted␣into␣sub-streams.␣␣Other␣optimization␣strategies␣for␣MRFs␣are␣ more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣best␣practice␣that␣specifically␣applies␣to␣this␣profile␣is␣the␣alignment of service contract lengths with equipment depreciation terms.␣␣This␣practice␣is␣conditional␣ on␣the␣program:␣(1)␣contracting␣with␣a␣service␣provider␣rather␣than␣using␣municipal␣ staff;␣and␣(2)␣specifying␣that␣the␣service␣provider␣provide␣new␣collection␣equipment␣ or␣design␣and␣build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣lengths␣with␣ equipment␣depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣fully␣pay␣for␣ equipment␣that␣may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣the␣case␣of␣ MRFs,␣the␣term␣should␣be␣aligned␣with␣the␣first␣scheduled␣major␣overhaul␣of␣the␣ plant's␣equipment.␣␣A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣is␣installed␣that␣ has␣a␣life␣cycle␣cost␣advantage␣that␣may␣not␣be␣realized␣by␣the␣contractor␣over␣a␣ shorter␣operating␣period.␣␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ 180 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣181 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Rural Northern Blue Box Program Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Northern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣Less␣than␣10␣homes␣per␣kilometre␣of␣road␣(more␣than␣ 80%␣rural)␣ Programs␣having␣this␣profile␣are␣rural␣in␣nature,␣with␣only␣a␣small␣portion␣of␣ households␣located␣in␣urban␣areas.␣␣They␣are␣typically␣townships,␣with␣very␣little␣ urban␣development.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣ provide␣efficient,␣cost-effective␣curbside␣and␣depot␣service␣to␣rural␣households.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ There␣are␣no␣Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile.␣ Several␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣in␣this␣profile.␣␣ These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣are␣discussed␣ below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣reference.␣␣ Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 182 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ Program Planning and Design Limited␣resources,␣lack␣of␣landfill␣space,␣and␣the␣need␣to␣focus␣on␣priorities␣and␣be␣ resourceful␣are␣the␣main␣reasons␣for␣maintaining and implementing an up-to- date plan for recycling as part of an integrated waste management system.␣␣ Such␣a␣plan␣will␣ensure␣a␣strategic␣management␣focus␣that,␣when␣combined␣with␣ complementary␣waste␣reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣ diversion␣incentives␣(bag␣limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣ Additional␣elements␣of␣a␣plan␣for␣recycling␣as␣part␣of␣an␣integrated␣waste␣ management␣system␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣ section.␣ Programs␣matching␣this␣profile␣can␣experience␣considerable␣benefits␣from␣multi- municipal␣cooperation.␣␣A␣multi-municipal planning approach␣enables␣participating␣ jurisdictions␣the␣opportunity␣to␣evaluate␣opportunities␣to␣work␣together␣in␣making␣the␣ most␣efficient␣use␣of␣limited␣personnel␣and␣equipment␣resources,␣to␣generate␣ economies␣of␣scale,␣and␣to␣improve␣market␣leverage␣when␣contracting␣and␣moving␣ recyclable␣materials␣into␣the␣marketplace.␣In␣addition,␣communities␣can␣work␣ together␣in␣a␣region␣to␣establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs.␣␣This␣will␣create␣consistency␣among␣neighbouring␣municipalities,␣ which␣facilitates␣public␣understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣A␣further␣ benefit␣is␣the␣ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣ Aggregation␣of␣blue␣box␣tonnage␣through␣shared␣use␣of␣processing␣facilities␣will␣ result␣in␣higher␣throughput,␣thereby␣lowering␣per-tonne␣net␣costs␣for␣all␣participating␣ communities.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi-municipal␣planning␣ approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣183 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ Collection Rural␣programs␣in␣the␣North␣are␣likely␣to␣have␣high␣transportation␣costs␣associated␣ with␣getting␣recyclable␣materials␣to␣market.␣␣This,␣coupled␣with␣the␣low␣tonnage␣of␣ materials␣available␣for␣recovery,␣warrants␣focusing␣recycling␣efforts␣on␣capturing␣Blue␣ Box␣materials␣that␣are␣marketable␣and␣offer␣the␣greatest␣tonnage␣diversion␣ opportunity.␣␣␣ Use of drop-off depots for recovering the target recyclables is␣a␣Best␣Practice␣in low-density rural␣areas,␣where␣curbside␣recycling␣is␣cost␣prohibitive.␣It␣is␣more␣ cost-effective␣to␣employ␣the␣use␣of␣depots␣in␣areas␣where␣curbside␣collection␣costs␣ exceed␣$50␣per␣household␣per␣year.␣␣␣This␣is␣almost␣always␣the␣case␣for␣rural␣ communities␣generating␣less␣than␣2000␣tonnes␣per␣year.␣(See␣the␣text␣box␣at␣the␣end␣ of␣the␣document␣for␣specific␣information␣on␣collection␣and␣processing␣best␣practices␣ for␣programs␣of␣this␣size.)␣␣␣ Curbside collection of recyclables should be provided to households where such service can be provided for $50 per household per-year or less. Even␣ when␣curbside␣collection␣is␣provided, drop-off depots are␣the␣Best␣Practice to collect overflow Blue Box materials and additional recyclable materials for which curbside collection is not practical or cost-effective.␣␣Supporting␣Best␣ Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣␣Best␣Practices␣for␣curbside␣recycling␣in␣jurisdictions␣of␣this␣profile␣type␣are␣ discussed␣in␣the␣Collection␣section␣below,␣with␣more␣information␣on␣curbside␣ collection␣provided␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Communities␣of␣this␣profile␣will␣likely␣have␣a␣minimal␣multi-family␣population.␣␣Multi- family recyclables collection, if needed, should be incorporated into curbside collection service routes wherever possible to minimize collection costs.␣␣ Because␣of␣the␣unique␣challenges␣of␣multi-family␣recycling,␣associated␣Best␣Practices␣ are␣further␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ To␣increase␣the␣economic␣feasibility␣of␣curbside␣recycling,␣it␣is␣a␣Best␣Practice␣to␣ employ␣measures␣that␣increase␣the␣amount␣of␣material␣collected␣per␣stop␣and␣ maximize␣collection␣efficiency.␣␣␣This␣is␣particularly␣important␣in␣areas␣of␣low-density␣ population,␣as␣it␣is␣more␣challenging␣to␣perform␣curbside␣recycling␣at␣an␣annual␣per- household␣cost␣below␣$50.␣␣␣ For curbside programs, providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣ of␣the␣size␣and/or␣number␣of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣ set␣out␣volume␣of␣recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣ will␣provide␣weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box 184 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ materials should be at least as frequent as waste collection when curbside recycling service is provided. The␣number␣of␣streams␣collected␣will␣be␣dictated␣by␣the␣processing␣options␣available␣ to␣the␣program,␣as␣discussed␣in␣this␣and␣the␣following␣section.␣␣Single␣stream␣ collection␣is␣an␣option␣that␣should␣only␣be␣considered␣by␣programs␣of␣this␣profile␣that␣ are␣within␣about␣a␣two␣hour␣transfer␣distance␣of␣a␣single␣stream␣MRF␣(e.g.,␣Greater␣ Sudbury,␣Winnipeg).␣␣Collecting␣materials␣single␣stream␣allows␣other␣collection␣ practices␣to␣be␣implemented␣that␣can␣significantly␣reduce␣the␣collection␣cost.␣␣One␣of␣ these␣practices␣is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣ productive␣because␣trucks␣can␣stay␣on␣route␣longer␣before␣filling.␣␣The␣compaction␣ needs␣to␣be␣controlled,␣so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣ amount␣of␣volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣Over- compaction␣results␣in␣glass␣breakage␣and␣flattening␣of␣round␣containers,␣which␣can␣ cause␣the␣automated␣systems␣in␣a␣single␣stream␣MRF␣to␣be␣less␣effective␣in␣ separating␣flat␣paper␣products␣from␣round␣containers.␣ Programs␣that␣are␣within␣about␣a␣two-hour␣transfer␣distance␣of␣a␣two-stream␣MRF␣ should␣consider␣collecting␣materials␣as␣two␣streams␣so␣that␣collection␣costs␣can␣be␣ reduced.␣␣As␣with␣single␣stream␣collection,␣compaction␣can␣also␣be␣used␣in␣two␣ stream␣collection.␣␣Co-collection␣of␣waste␣and␣recyclables␣can␣also␣be␣adapted␣to␣two␣ stream␣programs␣when␣homes␣are␣provided␣with␣an␣alternating␣collection␣schedule␣ of␣Blue␣Box␣materials,␣where␣waste␣and␣fibres␣are␣collected␣one␣week,␣and␣waste␣ and␣containers␣are␣collected␣the␣next␣week.␣ Additional␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include:␣the␣use of increased commingling, where applicable; and reducing non-productive operator time.␣␣These␣and␣other␣ Best␣Practices␣are␣expanded␣upon␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Processing Facilities␣that␣process␣less␣than␣10,000␣tonnes␣per␣year␣are␣not␣as␣cost-effective␣as␣ larger␣facilities,␣and␣all␣programs␣with␣this␣profile␣should␣explore partnership opportunities to maximize the tonnes processed by existing MRFs,␣as␣they␣are␣ well␣below␣that␣threshold.␣␣ Programs␣that␣are␣remote␣may␣have␣to␣process␣their␣own␣Blue␣Box␣materials.␣␣ Processing␣costs␣can␣be␣managed␣by␣limiting␣the␣categories␣of␣Blue␣Box␣materials␣ collected␣and␣sorting␣most␣materials␣at␣the␣curb.␣␣Processing␣equipment␣can␣ therefore␣be␣low-cost␣and␣limited␣to␣a␣rudimentary␣sorting␣line␣(if␣required),␣materials␣ handling␣equipment,␣and␣an␣inexpensive␣baler.␣␣Because␣the␣baler␣will␣not␣be␣robust,␣ PET␣plastic␣bottles␣will␣not␣be␣able␣to␣be␣baled␣to␣a␣sufficient␣density␣to␣avoid␣ additional␣freight␣costs␣or␣penalties.␣␣Therefore,␣a␣Best␣Practice␣is␣to␣purchase␣and␣ use␣densifying␣equipment,␣such␣as␣a␣perforator,␣or␣baler␣fluffer␣to␣perforate␣PET␣ bottles,␣rather␣than␣remove␣caps␣by␣hand.␣␣Other␣optimization␣strategies␣for␣MRFs␣ are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣185 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ Spotlight: Rural Communities with less than 10 homes per km of roads (80% Rural) where curbside collection is cost prohibitive Collection For␣some␣rural␣communities␣in␣Ontario,␣curbside␣recycling␣service␣is␣cost␣prohibitive,␣meaning␣exceeding␣or␣likely␣to␣exceed␣$50␣ per␣household␣per␣year␣and␣often␣logistically␣impractical␣given␣the␣limited␣resources␣of␣communities␣of␣that␣size.␣␣The␣best␣ practice␣for␣collection␣of␣recyclables␣in␣these␣small␣communities␣is␣use of drop-off depots to collect Blue Box materials.␣ 186 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Whenever possible (meaning if there is a suitable MRF within a reasonable haul distance), collection should be conducted with the greatest degree of commingling in order to result in significant savings in transfer costs.␣␣ Furthermore,␣controlled compaction␣can␣be␣used␣to␣maximize␣payloads.␣␣Compaction␣at␣a␣depot␣can␣take␣place␣in␣the␣form␣of␣a␣ roll-off␣compactor␣unit␣where␣power␣and␣a␣ramp␣is␣available␣or␣with␣the␣use␣of␣front␣end␣containers␣and␣its␣associated␣collection␣ vehicle␣to␣collect␣one␣or␣more␣streams␣compacted.␣␣The␣compaction␣needs␣to␣be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣ achieve␣a␣reasonable␣amount␣of␣volume␣reduction,␣without␣over-compacting␣the␣materials.␣␣␣ Supporting␣Best␣Practices␣related␣to␣establishment␣and␣operation␣of␣drop-off␣depots␣are␣discussed␣further␣in␣the␣corresponding␣ Best␣Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should be explored for such small rural programs.␣Operating␣a␣material␣recovery␣ facility␣in␣this␣volume␣range␣is␣not␣feasible.␣␣Whenever␣possible,␣programs␣handling␣less␣than␣2,000␣tonnes␣should␣use a larger MRF available in neighbouring jurisdictions.␣␣␣ In␣the␣absence␣of␣a␣neighbouring␣MRF,␣the␣program's␣next␣best␣option␣is␣to␣transfer␣and␣ship␣to␣a␣more␣distant␣MRF.␣␣Any␣ community␣with␣more␣than␣a␣one␣hour␣haul␣distance␣to␣a␣MRF␣should␣consider␣the␣use␣of␣transfer␣facilities␣to␣potentially␣reduce␣ system␣costs.␣␣Preferences␣should␣be␣given␣to␣MRFs␣that␣can␣handle␣single␣stream␣materials␣to␣minimize␣transfer␣costs.␣ Supporting␣Best␣Practices␣related␣to␣transfer␣of␣recyclable␣materials␣are␣discussed␣further␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣187 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Suburban Northern Blue Box Program Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Northern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣Between␣10␣and␣70␣homes␣per␣kilometre␣of␣roads␣ (mixed␣urban␣and␣rural,␣or␣suburban)␣ Programs␣having␣this␣profile␣may␣have␣a␣mix␣of␣rural␣and␣urban␣areas,␣with␣a␣ reasonable␣portion␣of␣households␣located␣in␣urban␣settings␣(between␣20%␣and␣80%).␣␣ They␣are␣typically␣small␣or␣medium␣towns.␣␣The␣challenge␣in␣this␣group␣is␣to␣achieve␣ diversion␣goals␣and␣provide␣efficient,␣cost␣effective␣recycling␣services␣to␣both␣rural␣ and␣urban␣households.␣␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ There␣are␣no␣Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile.␣␣ Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣in␣this␣profile.␣␣These␣ practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣are␣discussed␣below.␣␣ Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣reference.␣␣Additional␣ guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣circumstances␣is␣also␣ provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣practices␣guidance␣for␣ specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣multi-residential␣ recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 188 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ Program Planning and Design Limited␣resources␣and␣the␣need␣to␣focus␣on␣priorities␣and␣be␣resourceful␣are␣main␣ reasons␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣strategic␣ management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣reduction,␣ organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣limits,␣user␣ pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣plan␣for␣ recycling,␣as␣part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Programs␣matching␣this␣profile␣can␣experience␣considerable␣benefits␣from␣multi- municipal␣cooperation.␣␣A␣multi-municipal planning approach␣will␣enable␣ participating␣jurisdictions␣to␣evaluate␣opportunities␣to␣work␣together␣in␣making␣the␣ most␣efficient␣use␣of␣limited␣personnel␣and␣equipment␣resources,␣to␣generate␣ economies␣of␣scale,␣and␣to␣improve␣market␣leverage␣when␣contracting␣and␣moving␣ recyclable␣materials␣into␣the␣marketplace.␣In␣addition,␣communities␣can␣collaborate␣to␣ establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣collection␣programs.␣␣This␣will␣ create␣consistency␣among␣neighbouring␣municipalities,␣which␣facilitates␣public␣ understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣This␣is␣particularly␣important,␣as␣ residents␣often␣relocate␣between␣neighbouring␣jurisdictions.␣␣A␣further␣benefit␣is␣the␣ ability␣to␣develop␣contingency␣plans␣with␣neighbouring␣jurisdictions.␣␣This␣community␣ group␣also␣offers␣considerable␣potential␣for␣multi-municipal␣cooperation␣beyond␣ planning␣for␣collection,␣processing,␣and␣marketing.␣␣Aggregation␣of␣blue␣box␣tonnage␣ will␣result␣in␣higher␣throughput,␣thereby␣lowering␣per-tonne␣net␣costs␣for␣all␣ participating␣communities.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi-municipal␣ planning␣approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣ section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣189 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ Collection Programs␣in␣the␣North␣are␣likely␣to␣have␣high␣transportation␣costs␣associated␣with␣ getting␣recyclable␣materials␣to␣market.␣␣This,␣coupled␣with␣the␣low␣tonnage␣of␣ materials␣available␣for␣recovery,␣warrants␣focusing␣recycling␣efforts␣on␣capturing␣Blue␣ Box␣materials␣that␣are␣marketable␣and␣offer␣the␣greatest␣tonnage␣diversion␣ opportunity.␣␣␣ Use of drop-off depots for recovering recyclables is␣a␣Best␣Practice in low- density rural areas,␣where␣curbside␣recycling␣is␣often␣cost␣prohibitive.␣It␣is␣more␣ cost-effective␣to␣employ␣the␣use␣of␣depots␣in␣areas␣where␣curbside␣collection␣costs␣ exceed␣$50␣per-household␣per-year.␣Curbside collection of recyclables should be provided to households in more urbanized areas,␣where␣such␣service␣can␣be␣ provided␣for␣$50␣per␣household␣per-year␣or␣less.␣␣Even␣when␣curbside␣collection␣is␣ provided,␣drop-off␣depots␣are␣the␣Best␣Practice␣to␣collect␣overflow␣Blue␣Box␣ materials␣and␣additional␣recyclables␣for␣which␣curbside␣collection␣is␣not␣practical␣or␣ cost-effective.␣␣Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣ the␣corresponding␣Best␣Practice␣Spotlight.␣␣␣Best␣Practices␣for␣curbside␣recycling␣in␣ jurisdictions␣of␣this␣profile␣type␣are␣discussed␣in␣the␣Collection␣section␣below.␣ Additional␣information␣on␣curbside␣collection␣of␣a␣more␣general␣nature␣is␣provided␣in␣ the␣corresponding␣Best␣Practice␣Spotlight.␣ Communities␣of␣this␣profile␣will␣likely␣have␣a␣small␣number␣of␣multi-family␣homes.␣␣ Recyclables collection should be provided to multi-family homes, and␣the collection should be incorporated into curbside collection service routes, wherever possible,␣to␣minimize␣collection␣costs.␣␣Because␣of␣the␣unique␣challenges␣ of␣multi-family␣recycling,␣associated␣best␣practices␣are␣further␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ To␣improve␣the␣economics␣of␣curbside␣recycling␣collection,␣it␣is␣a␣Best␣Practice␣to␣ employ␣measures␣that␣increase␣the␣amount␣of␣material␣collected␣per␣stop␣and␣ maximize␣collection␣efficiency.␣␣␣This␣is␣particularly␣important␣in␣areas␣of␣low-density␣ population,␣as␣it␣is␣challenging␣to␣perform␣curbside␣recycling␣at␣an␣annual␣per- household␣cost␣below␣$50.␣␣ Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ 190 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection␣of␣Blue␣Box␣materials␣ should␣be␣at␣least␣as␣frequent␣as␣waste␣collection.␣ The␣number␣of␣streams␣in␣which␣recyclables␣are␣collected␣will␣be␣dictated␣by␣the␣ processing␣options␣available␣to␣the␣program␣as␣discussed␣in␣this␣and␣the␣following␣ section.␣␣Single␣stream␣collection␣is␣an␣option␣that␣should␣only␣be␣considered␣by␣ programs␣of␣this␣profile␣that␣are␣within␣about␣a␣two␣hour␣transfer␣distance␣of␣a␣single␣ stream␣MRF␣(e.g.,␣Greater␣Sudbury,␣Winnipeg).␣␣Collecting␣materials␣single␣stream␣ allows␣other␣collection␣practices␣to␣be␣implemented␣that␣can␣significantly␣reduce␣the␣ collection␣cost.␣␣One␣of␣these␣practices␣is␣controlled compaction␣that␣allows␣ collection␣to␣be␣more␣productive␣because␣trucks␣can␣stay␣on␣route␣longer␣before␣ filling.␣␣The␣compaction␣needs␣to␣be␣controlled␣so␣that␣the␣pressure␣is␣sufficient␣to␣ achieve␣a␣reasonable␣amount␣of␣volume␣reduction,␣without␣over-compacting␣the␣ materials.␣␣Over-compaction␣results␣in␣glass␣breakage␣and␣flattening␣of␣round␣ containers,␣which␣can␣cause␣the␣automated␣systems␣in␣a␣single␣stream␣MRF␣to␣be␣ less␣effective␣in␣separating␣flat␣paper␣products␣from␣round␣containers.␣␣ Programs␣that␣are␣within␣about␣a␣two-hour␣transfer␣distance␣of␣a␣two-stream␣MRF␣ should␣consider␣collecting␣materials␣in␣two␣streams␣as␣collection␣costs␣can␣be␣ reduced.␣␣As␣with␣single␣stream␣collection,␣compaction␣can␣also␣be␣used␣in␣two␣ stream␣collection.␣␣Co-collection␣of␣waste␣and␣recyclables␣can␣also␣be␣adapted␣to␣two␣ stream␣programs␣when␣homes␣are␣provided␣with␣an␣alternating␣collection␣schedule␣ of␣Blue␣Box␣materials,␣where␣waste␣and␣fibres␣are␣collected␣one␣week,␣and␣waste␣ and␣containers␣are␣collected␣the␣next␣week.␣ Opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣apply␣to␣ programs␣matching␣this␣profile␣include:␣the␣use of increased commingling␣where␣ applicable␣and␣reducing non-productive operator time.␣␣␣These␣and␣other␣Best␣ Practices␣are␣expanded␣upon␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Processing Facilities␣that␣process␣less␣than␣10,000␣tonnes␣per␣year␣are␣not␣as␣cost-effective␣as␣ larger␣facilities,␣and␣all␣programs␣with␣this␣profile␣should␣explore␣partnership␣ opportunities␣to␣maximize␣the␣tonnes␣processed␣by␣existing␣MRFs,␣as␣they␣are␣well␣ below␣that␣threshold.␣␣ Programs␣that␣are␣remote␣may␣have␣to␣process␣their␣own␣Blue␣Box␣materials.␣␣ Processing␣costs␣can␣be␣managed␣by␣limiting␣the␣categories␣of␣Blue␣Box␣materials␣ collected␣and␣sorting␣most␣materials␣at␣the␣curb.␣␣Processing␣equipment␣can␣ therefore␣be␣low-cost␣and␣limited␣to␣a␣rudimentary␣sorting␣line␣(if␣required),␣materials␣ handling␣equipment,␣and␣an␣inexpensive␣baler.␣Because␣the␣baler␣will␣not␣be␣robust,␣ PET␣plastic␣bottles␣will␣not␣be␣able␣to␣be␣baled␣to␣a␣sufficient␣density␣to␣avoid␣ additional␣freight␣costs␣or␣penalties.␣␣Therefore,␣a␣Best␣Practice␣is␣to␣purchase␣and␣ use␣densifying␣equipment,␣such␣as␣a␣perforator␣or␣baler␣fluffer␣to␣perforate␣PET␣ bottles,␣rather␣than␣remove␣caps␣by␣hand.␣␣Other␣optimization␣strategies␣for␣MRFs␣ are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣191 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ 192 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Small Urban Northern Blue Box Program ␣ Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Northern␣community␣ Size␣of␣Program:␣Generating␣less␣than␣10,000␣tonnes␣per␣year␣ Residential␣Density:␣More␣than␣70␣homes␣per␣km␣of␣roads␣(80%␣Urban)␣ Programs␣within␣this␣profile␣are␣urban␣cities.␣␣The␣challenge␣in␣this␣group␣is␣to␣ maximize␣recovery,␣while␣providing␣efficient,␣cost-effective␣Blue␣Box␣service␣to␣all␣ households,␣including␣those␣residing␣in␣multi-family␣units.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ There␣are␣no␣Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile.␣␣ Several␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣in␣this␣profile.␣␣ These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣are␣discussed␣ below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣reference.␣␣ Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣193 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ Program Planning and Design Limited␣resources␣and␣the␣need␣to␣focus␣on␣priorities␣and␣be␣resourceful␣are␣the␣ main␣reasons␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣ limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣ plan␣for␣recycling,␣as␣part␣of␣an␣integrated␣waste␣management␣system,␣can␣be␣found␣ in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ In␣many␣cases,␣programs␣matching␣this␣profile␣are␣likely␣to␣be␣business␣and␣ population␣centres␣of␣their␣area.␣␣Therefore,␣program␣decisions␣will␣have␣a␣direct␣ impact␣on␣the␣programs␣in␣surrounding␣towns␣and␣townships.␣␣A␣multi-municipal planning approach␣enables␣participating␣jurisdictions␣the␣opportunity␣to␣evaluate␣ opportunities␣to␣work␣together␣to␣make␣most␣efficient␣use␣of␣limited␣personnel,␣ improve␣economies␣of␣scale,␣and␣improve␣market␣leverage␣when␣contracting␣for␣ services␣and␣marketing␣recovered␣materials.␣In␣addition,␣communities␣in␣a␣region␣can␣ collaborate␣to␣establish␣a␣common␣list␣of␣target␣materials␣and␣similar␣collection␣ programs.␣␣This␣will␣create␣consistency␣among␣neighbouring␣municipalities,␣which␣ facilitates␣public␣understanding␣regarding␣what␣and␣how␣to␣recycle.␣␣Aggregation␣of␣ blue␣box␣tonnage␣through␣shared␣use␣of␣one␣MRF␣will␣allow␣for␣the␣use␣of␣more␣ effective␣and␣efficient␣processing␣equipment,␣and␣will␣result␣in␣higher␣throughput,␣ thereby␣lowering␣per-tonne␣net␣costs␣for␣all␣participating␣communities.␣␣Additional␣ discussion␣of␣the␣details␣of␣a␣multi-municipal␣planning␣approach␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ 194 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ Collection Programs␣in␣the␣North␣are␣likely␣to␣have␣high␣transportation␣costs␣associated␣with␣ getting␣recyclable␣materials␣to␣market.␣␣This,␣coupled␣with␣the␣low␣tonnage␣of␣ materials␣available␣for␣recovery,␣warrants␣focusing␣recycling␣efforts␣on␣capturing␣Blue␣ Box␣materials␣that␣are␣marketable␣and␣offer␣the␣greatest␣tonnage␣diversion␣ opportunity.␣␣␣ Given␣the␣high␣density␣of␣housing␣in␣communities␣having␣this␣profile curbside collection is the best practice means of providing recycling service. Drop-off depots should be utilized to collect overflow Blue Box materials and additional types of recyclables, for which curbside collection is not practical or cost- effective.␣␣Supporting␣Best␣Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣␣␣␣ Communities␣of␣this␣profile␣will␣likely␣have␣a␣sizable␣number␣of␣multi-family␣homes.␣␣ Recyclables␣collection␣needs␣to␣be␣provided␣to␣multi-family␣homes␣to␣achieve␣the␣ province's␣goal␣of␣60␣percent␣diversion␣of␣Blue␣Box␣materials.␣Recyclables collection should be provided to multi-family homes, and␣the collection should be incorporated into curbside collection service routes, wherever possible,␣to␣ minimize␣collection␣costs.␣␣␣Because␣of␣the␣unique␣challenges␣of␣multi-family␣ recycling,␣associated␣best␣practices␣are␣further␣discussed␣in␣the␣corresponding␣Best␣ Practice␣Spotlight.␣ To␣minimize␣curbside␣recycling␣collection␣costs,␣it␣is␣a␣Best␣Practice␣to␣employ measures that increase the amount of material collected per stop and maximize collection efficiency.␣␣Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ensure␣that␣overflow␣materials␣are␣not␣disposed.␣ Selection␣of␣the␣size␣and/or␣number␣of␣containers␣needs␣to␣take␣into␣consideration␣ estimated␣set␣out␣volume␣of␣recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣ programs␣will␣provide␣weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection.␣ The␣number␣of␣streams␣in␣which␣recyclables␣should␣be␣collected␣is␣discussed␣in␣this␣ and␣the␣following␣section.␣␣Single␣stream␣collection␣requires␣significant␣capital␣ investments␣in␣processing␣equipment.␣␣Programs␣of␣this␣profile␣do␣not␣recover␣ sufficient␣tonnes␣to␣allow␣for␣such␣large␣capital␣investments,␣and,␣therefore,␣single␣ stream␣collection␣is␣not␣a␣Best␣Practice␣for␣programs␣of␣this␣profile.␣␣An␣exception␣to␣ this␣is␣programs␣that␣are␣within␣about␣a␣two-hour␣transfer␣distance␣of␣a␣single␣stream␣ MRF␣(e.g.,␣Greater␣Sudbury,␣Winnipeg).␣␣For␣those␣programs,␣collecting␣materials␣ single␣stream␣allows␣other␣collection␣practices␣to␣be␣implemented␣that␣can␣ significantly␣reduce␣the␣collection␣cost.␣␣One␣of␣these␣practices␣is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣productive␣because␣trucks␣can␣stay␣on␣ route␣longer␣before␣filling.␣␣The␣compaction␣needs␣to␣be␣controlled␣so␣that␣the␣ pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣volume␣reduction,␣without␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣195 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ over-compacting␣the␣materials.␣␣Over-compaction␣results␣in␣glass␣breakage␣and␣ flattening␣of␣round␣containers,␣which␣can␣cause␣the␣automated␣systems␣in␣a␣single␣ stream␣MRF␣to␣be␣less␣effective␣in␣separating␣flat␣paper␣products␣from␣round␣ containers.␣␣ Programs␣that␣are␣not␣near␣Greater␣Sudbury␣should␣consider␣collecting␣materials␣in␣ two␣streams␣if␣the␣combined␣regional␣tonnage␣would␣be␣approximately␣10,000␣ tonnes␣per␣year␣(enabling␣construction␣of␣a␣regional␣two-stream␣MRF).␣␣Collecting␣ materials␣two-stream␣allows␣collection␣costs␣to␣be␣reduced␣compared␣to␣curbside␣ sorting␣of␣materials.␣␣As␣with␣single␣stream␣collection,␣compaction␣can␣also␣be␣used␣ in␣two␣stream␣collection.␣␣Co␣collection␣of␣waste␣and␣recyclables␣can␣also␣be␣adapted␣ to␣two␣stream␣programs␣when␣homes␣are␣provided␣with␣an␣alternating␣collection␣ schedule␣of␣Blue␣Box␣materials,␣where␣waste␣and␣fibres␣are␣collected␣one␣week,␣and␣ waste␣and␣containers␣are␣collected␣the␣next␣week.␣ If␣it␣is␣not␣feasible␣to␣construct␣a␣regional␣two-stream␣MRF,␣the␣preferred␣collection␣ method␣would␣be␣to␣sort␣Blue␣Box␣materials␣at␣the␣curb.␣ Additional␣opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣ apply␣to␣programs␣matching␣this␣profile␣include:␣the␣use of increased commingling,␣ where␣applicable␣and␣reducing non-productive operator time.␣␣These␣and␣other␣ Best␣Practices␣are␣expanded␣upon␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣␣ Processing Facilities␣that␣process␣less␣than␣10,000␣tonnes␣per␣year␣are␣not␣as␣cost-effective␣as␣ larger␣facilities␣and␣all␣programs␣with␣this␣profile␣should␣explore partnership opportunities to maximize the tonnes processed by existing MRFs,␣as␣they␣are␣ well␣below␣that␣threshold.␣␣ Programs␣that␣are␣remote␣may␣have␣to␣process␣their␣own␣Blue␣Box␣materials.␣␣ Processing␣costs␣can␣be␣managed␣by␣limiting␣the␣categories␣of␣Blue␣Box␣materials␣ collected␣and␣sorting␣most␣materials␣at␣the␣curb.␣␣Processing␣equipment␣can␣ therefore␣be␣low-cost␣and␣limited␣to␣a␣rudimentary␣sorting␣line␣(if␣required),␣materials␣ handling␣equipment,␣and␣an␣inexpensive␣baler.␣␣Because␣the␣baler␣will␣not␣be␣robust,␣ PET␣plastic␣bottles␣will␣not␣be␣able␣to␣be␣baled␣to␣a␣sufficient␣density␣to␣avoid␣ additional␣freight␣costs␣or␣penalties.␣␣Therefore,␣a␣Best␣Practice␣is␣to␣purchase␣and␣ use␣densifying␣equipment,␣such␣as␣a␣perforator,␣or␣baler␣fluffer␣to␣perforate␣PET␣ bottles,␣rather␣than␣remove␣caps␣by␣hand.␣␣Other␣optimization␣strategies␣for␣MRFs␣ are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ 196 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣197 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Medium Suburban Northern Blue Box Program Overview This␣Program␣Profile,␣paired␣with␣the␣Fundamental␣Best␣Practice␣and␣Spotlight␣ summaries,␣is␣designed␣to␣provide␣general␣guidance␣to␣municipalities␣on␣how␣to␣ design,␣manage,␣and␣operate␣their␣Blue␣Box␣programs␣under␣Best␣Practices.␣␣It␣is␣ specifically␣tailored␣to␣programs␣of␣defined␣size,␣density,␣and␣geography␣in␣order␣to␣ enhance␣applicability␣of␣Best␣Practices␣and␣increase␣the␣likelihood␣of␣their␣adoption.␣␣␣ ␣ Program Characteristics The␣following␣characteristics␣were␣used␣to␣define␣this␣Program␣Profile:␣␣ Geographical␣Region:␣Northern␣community␣ Size␣of␣Program:␣Generating␣between␣10,000␣and␣40,000␣tonnes␣per␣year␣ Residential␣Density:␣Between␣10␣and␣70␣homes␣per␣kilometre␣of␣roads␣ (mixed␣urban␣and␣rural,␣or␣suburban)␣ Programs␣having␣this␣profile␣are␣major␣regional␣population␣centers␣that␣have␣a␣mix␣of␣ urban,␣suburban,␣and␣rural␣homes.␣␣The␣diversity␣of␣housing␣densities␣and␣distribution␣ of␣households␣over␣a␣large␣land␣area␣make␣it␣make␣it␣difficult␣to␣provide␣Blue␣Box␣ recycling␣to␣all␣residents␣in␣a␣standardized␣and␣cost␣effective␣manner.␣␣The␣challenge␣ in␣this␣group␣is␣to␣achieve␣diversion␣goals␣and␣maximize␣efficient,␣cost-effective␣ recycling␣services␣to␣all␣residents,␣including␣those␣living␣in␣multi-family␣units.␣ Applicable Best Practices Each␣of␣the␣Fundamental␣Best␣Practices␣listed␣in␣the␣table␣below␣applies␣to␣all␣Blue␣ Box␣programs.␣These␣practices␣are␣introduced␣in␣the␣text␣below,␣and␣described␣in␣ greater␣detail␣in␣the␣separate␣Fundamental␣Best␣Practice␣summaries.␣␣␣ Conditional␣Best␣Practices␣that␣apply␣to␣every␣program␣in␣this␣profile␣are␣also␣listed␣in␣ the␣table.␣␣Several␣other␣Conditional␣Practices␣are␣best␣for␣some,␣but␣not␣all␣programs␣ in␣this␣profile.␣␣These␣practices␣and␣the␣specific␣conditions␣under␣which␣they␣apply␣ are␣discussed␣below.␣␣Leading␣practices␣are␣presented␣in␣bold␣type,␣for␣ease␣of␣ reference.␣␣Additional␣guidance␣regarding␣practices␣that␣may␣be␣best␣under␣certain␣ circumstances␣is␣also␣provided␣for␣consideration.␣␣Lastly,␣supplementary␣best␣ practices␣guidance␣for␣specific␣program␣areas␣(e.g.,␣collection,␣processing,␣depot␣and␣ multi-residential␣recycling)␣can␣be␣found␣in␣the␣"Spotlight"␣summaries.␣␣ FUNDAMENTAL␣BEST␣PRACTICES␣-␣applicable␣to␣all␣programs␣ Development␣and␣implementation␣of␣an␣up-to-date␣plan␣for␣recycling,␣as␣part␣of␣ an␣integrated␣waste␣management␣system␣ Multi-municipal␣planning␣approach␣to␣collection␣and␣processing␣recyclables␣␣ Program␣Profile Use␣of␣Program␣Profile This␣document␣is␣intended␣to␣provide␣ general␣guidance,␣not␣detailed␣ prescriptive␣recommendations,␣on␣ how␣any␣given␣program␣should␣be␣ structured.␣␣␣ The␣Project␣Team␣believes␣that␣by␣ adopting␣Best␣Practices␣outlined␣in␣ this␣document,␣recycling␣coordinators␣ will␣improve␣the␣performance␣of␣their␣ Blue␣Box␣program.␣␣However,␣the␣ degree␣of␣improvement␣will␣vary␣ across␣municipalities,␣as␣multiple␣ factors␣contribute␣to␣overall␣program␣ performance.␣Furthermore,␣more- detailed␣guidance␣may␣be␣needed␣by␣ some␣communities␣to␣ensure␣that␣ practices␣are␣truly␣implemented␣in␣a␣ Best␣Practices␣fashion.␣ 198 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Establishing␣defined␣performance␣measures␣including␣diversion␣targets␣and␣ monitoring␣and␣a␣continuous␣improvement␣program␣ Optimization␣of␣operations␣in␣collections␣and␣processing␣␣ Training␣of␣key␣program␣staff␣in␣core␣competencies␣required␣ Following␣generally␣accepted␣principles␣for␣effective␣procurement␣and␣contract␣ management␣ Appropriately␣planned,␣designed,␣and␣funded␣promotion␣and␣education␣program␣ Established␣and␣enforced␣policies␣that␣induce␣waste␣diversion␣␣ CONDITIONAL␣BEST␣PRACTICES␣-␣applicable␣to␣programs␣fitting␣this␣profile␣ Two␣stream␣collection␣and␣processing␣of␣Blue␣Box␣materials␣ Program Planning and Design Limited␣resources␣and␣the␣need␣to␣focus␣on␣priorities␣and␣be␣resourceful␣are␣the␣ main␣reasons␣to␣maintain and implement an up-to-date plan for recycling as part of an integrated waste management system.␣␣Such␣a␣plan␣will␣ensure␣a␣ strategic␣management␣focus␣that,␣when␣combined␣with␣complementary␣waste␣ reduction,␣organics,␣reuse,␣energy␣from␣waste,␣and␣waste␣diversion␣incentives␣(bag␣ limits,␣user␣pay),␣will␣result␣in␣a␣robust␣Blue␣Box␣program.␣␣Additional␣elements␣of␣a␣ plan␣for␣recycling,␣as␣part␣of␣an␣integrated␣waste␣management␣system␣can␣be␣found␣ in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Programs␣matching␣this␣profile␣are␣likely␣to␣be␣business␣and␣population␣centre␣of␣ their␣area.␣␣Therefore,␣program␣decisions␣will␣have␣a␣direct␣impact␣on␣the␣programs␣in␣ surrounding␣towns␣and␣townships.␣␣A␣multi-municipal planning approach␣will␣ allow␣surrounding␣jurisdictions␣to␣work␣together␣to␣make␣the␣most␣efficient␣use␣of␣ limited␣personnel,␣improve␣economies␣of␣scale,␣and␣improve␣market␣leverage␣when␣ contracting␣for␣services␣and␣marketing␣recovered␣materials.␣␣In␣addition,␣ communities␣in␣a␣region␣can␣collaborate␣to␣establish␣a␣common␣list␣of␣target␣ materials␣and␣similar␣collection␣programs.␣␣This␣will␣create␣consistency␣among␣ neighbouring␣municipalities,␣which␣facilitates␣public␣understanding␣regarding␣what␣ and␣how␣to␣recycle.␣␣Additional␣discussion␣of␣the␣details␣of␣a␣multi-municipal␣planning␣ approach␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣Practices␣section.␣ Having␣a␣plan␣is␣of␣only␣limited␣benefit␣if␣there␣are␣no␣defined␣diversion targets and performance measures, supported by data collection and analysis␣that␣measure␣ the␣effectiveness␣of␣the␣plan␣and␣its␣implementation.␣␣Performance␣measures␣and␣ data␣to␣be␣obtained␣include␣monitoring␣of␣diversion␣amounts,␣conducting␣waste␣ audits,␣and␣conducting␣participation␣studies.␣␣It␣is␣with␣such␣program␣monitoring␣that␣ sound␣decisions␣can␣be␣made␣based␣on␣local␣program␣data,␣within␣a␣framework␣of␣a␣ continuously␣improving␣the␣program.␣Additional␣discussion␣of␣performance␣measures␣ and␣program␣monitoring␣can␣be␣found␣in␣the␣corresponding␣Fundamental␣Best␣ Practices␣section.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣199 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Performance␣data,␣once␣obtained␣and␣analyzed,␣will␣allow␣for␣the␣optimization of operations.␣The␣benefits␣of␣optimization␣include␣balanced␣routes␣and␣payloads,␣ reduced␣collection␣time␣(and␣therefore␣reduced␣collection␣costs),␣and␣less␣costly␣ processing.␣Specific␣opportunities␣that␣apply␣to␣programs␣of␣this␣profile␣are␣further␣ discussed␣in␣the␣Collection␣and␣Processing␣sections␣of␣this␣Program␣Profile.␣ Collection Curbside collection of recyclables should be used to service all available curbside-eligible households in the community, supported by drop-off depots to provide access to recycling for residents in areas where density may not support curbside and/or to collect additional recyclable materials that are not collected curbside.␣␣It␣is␣more␣cost-effective␣to␣employ␣the␣use␣of␣depots␣in␣areas␣ where␣curbside␣collection␣costs␣exceed␣$50␣per␣household␣per␣year.␣Supporting␣Best␣ Practices␣related␣to␣drop-off␣depots␣are␣discussed␣in␣the␣corresponding␣Best␣Practice␣ Spotlight.␣ The␣urban␣portions␣of␣programs␣of␣this␣profile␣will␣likely␣have␣a␣sizable␣multi-family␣ population.␣Multi-residential recyclables collection should be integrated with curbside collection service wherever possible.␣␣Because␣of␣the␣unique␣challenges␣ of␣multi-family␣recycling,␣associated␣Best␣Practices␣are␣further␣discussed␣in␣the␣ corresponding␣Best␣Practice␣Spotlight.␣ .Providing sufficient rigid collection containers free of charge␣to␣residents␣will␣ ensure␣that␣overflow␣materials␣are␣not␣disposed.␣Selection␣of␣the␣size␣and/or␣number␣ of␣containers␣needs␣to␣take␣into␣consideration␣estimated␣set␣out␣volume␣of␣ recyclables,␣based␣on␣the␣frequency␣of␣collection.␣␣Most␣programs␣will␣provide␣ weekly␣or␣bi-weekly␣collection␣of␣recyclables.␣␣Collection of Blue Box materials should be at least as frequent as waste collection. Programs␣within␣this␣profile␣should␣collect recyclables in two streams␣(i.e.,␣fibres␣ and␣containers),␣with␣the␣possible␣exception␣of␣keeping␣glass␣separate␣as␣a␣third␣ stream.␣␣Single-stream␣recycling␣is␣likely␣not␣warranted␣for␣programs␣of␣this␣profile,␣ unless␣a␣regional␣MRF␣is␣to␣be␣constructed␣that␣would␣process␣tonnages␣near␣or␣ above␣40,000␣tonnes␣per␣year␣(otherwise␣capital␣costs␣could␣negatively␣impact␣ combined␣collection␣and␣processing␣cost-effectiveness).␣␣ Although␣a␣highly-capitalized␣single␣stream␣MRF␣normally␣requires␣a␣greater␣tonnage␣ than␣is␣represented␣by␣this␣profile,␣single␣stream␣processing␣can␣be␣feasible␣if␣sorting␣ is␣primarily␣manual␣and/or␣if␣single-stream␣collection␣provides␣significant␣cost␣savings␣ over␣two␣stream␣collection␣(e.g.,␣using␣carts␣and␣transitioning␣to␣bi-weekly␣service).␣␣ From␣a␣processing␣perspective,␣single␣stream␣collection␣of␣recyclables␣is␣not␣ preferred␣over␣two␣stream␣collection,␣because␣the␣processing␣cost␣per␣tonne␣and␣ process␣residue␣rates␣will␣be␣higher␣at␣a␣single␣stream␣MRF␣compared␣to␣an␣ equivalent␣two-stream␣MRF.␣␣␣ Collecting␣materials␣single␣stream␣allows␣other␣collection␣practices␣to␣be␣ implemented␣that␣can␣significantly␣reduce␣the␣collection␣cost.␣One␣of␣these␣practices␣ is␣controlled compaction␣that␣allows␣collection␣to␣be␣more␣productive␣because␣ 200 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ trucks␣can␣stay␣on␣route␣longer␣before␣filling.␣␣The␣compaction␣needs␣to␣be␣controlled␣ so␣that␣the␣pressure␣is␣sufficient␣to␣achieve␣a␣reasonable␣amount␣of␣volume␣ reduction,␣without␣over-compacting␣the␣materials.␣␣Over-compaction␣results␣in␣glass␣ breakage␣and␣flattening␣of␣round␣containers,␣which␣can␣cause␣the␣automated␣ systems␣in␣a␣single␣stream␣MRF␣to␣be␣less␣effective␣in␣separating␣flat␣paper␣products␣ from␣round␣containers.␣Compaction␣can␣also␣be␣used␣in␣two␣stream␣collection;␣ however,␣the␣per-household␣cost␣for␣collection␣in␣single␣stream␣systems␣is␣typically␣ less␣than␣comparable␣two␣stream␣systems␣because␣materials␣can␣be␣loaded␣into␣a␣ single␣stream␣truck␣in␣less␣time.␣ A␣second␣collection␣practice␣that␣is␣enabled␣by␣single␣stream␣collection␣is␣providing␣ program␣participants␣with␣carts␣for␣their␣Blue␣Box␣materials␣instead␣of␣bins.␣␣The␣ significantly␣greater␣storage␣volume␣of␣carts␣compared␣to␣bins␣means␣that␣overflow␣ Blue␣Box␣materials␣are␣typically␣not␣discarded,␣although␣some␣exceptions␣may␣occur.␣␣ The␣carts␣also␣allow␣for␣every-other-week␣collection␣of␣Blue␣Box␣materials,␣with␣ reduced␣collection␣cost␣compared␣to␣weekly␣collection.␣␣The␣use␣of␣carts␣also␣allows␣ for␣fully␣automated␣collection,␣in␣which␣a␣mechanical␣arm␣picks␣up␣and␣dumps␣the␣ cart␣without␣the␣driver␣having␣to␣get␣out␣of␣the␣truck␣for␣the␣majority␣of␣stops.␣␣This␣ can␣allow␣for␣collecting␣more␣stops␣per␣hour,␣yielding␣further␣cost␣savings.␣␣Because␣ machinery␣is␣doing␣the␣heavy␣lifting,␣a␣more␣age␣and␣gender-balanced␣workforce␣can␣ be␣used␣and␣WSIB␣claims␣are␣typically␣reduced.␣␣In␣areas␣where␣fully␣automated␣ collection␣is␣impractical␣(e.g.,␣due␣to␣obstacles␣impeding␣collection),␣semi-automated␣ collection␣of␣recyclables␣in␣carts␣may␣be␣an␣option.␣ It␣should␣be␣noted␣that␣many␣of␣the␣practices␣that␣are␣enabled␣by␣single␣stream␣ collection␣can␣be␣achieved␣by␣two␣stream␣systems␣that␣collect␣paper␣products␣and␣ containers␣on␣an␣alternating␣week␣basis,␣including␣compaction␣and␣co-collection.␣␣ Collecting␣on␣an␣alternating␣week␣basis␣does␣not␣mean␣that␣the␣MRF␣only␣processes␣ paper␣products␣one␣week␣and␣containers␣the␣other␣week;␣rather␣it␣means␣that␣half␣ the␣routes␣collect␣one␣material␣and␣the␣other␣half␣of␣routes␣collect␣the␣other␣material␣ on␣any␣given␣day.␣␣This␣allows␣the␣MRF␣to␣be␣optimally␣sized.␣␣Because␣solid␣waste␣ planners␣seek␣to␣optimize␣an␣entire␣integrated␣solid␣waste␣system,␣a␣single␣stream␣ Blue␣Box␣system␣may␣be␣preferred␣over␣two␣stream␣if␣total␣system␣costs␣are␣ reduced.␣␣Planners␣of␣programs␣similar␣to␣this␣profile␣should␣carefully␣develop␣their␣ business␣case␣to␣evaluate␣which␣system␣best␣meets␣overall␣integrated␣system␣ objectives.␣␣ Opportunities␣for␣improving␣collection␣efficiencies␣and␣reducing␣costs␣that␣apply␣to␣ programs␣matching␣this␣profile␣include␣the␣use of route optimization software and providing carts or dumpsters at multi-family complexes.␣These␣and␣other␣ collection␣optimization␣practices␣are␣more␣fully␣discussed␣in␣the␣corresponding␣Best␣ Practice␣Spotlight.␣ Processing Partnership and transfer opportunities should be seriously explored␣for␣all␣ programs␣with␣this␣profile␣in␣order␣to␣maximize␣processing␣efficiencies␣and␣allow␣ surrounding␣jurisdictions␣the␣benefits␣of␣delivering␣materials␣to␣the␣program's␣MRF.␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣201 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Two-stream processing␣(fibres␣and␣containers)␣is␣most␣appropriate␣in␣this␣tonnage␣ range.␣The␣size␣of␣programs␣within␣this␣profile␣allows␣for␣the␣construction␣of␣a␣MRF␣ that␣is␣dedicated␣to␣the␣program␣and␣is␣capable␣of␣processing␣recyclables␣that␣have␣ been␣collected␣in␣two␣streams:␣containers␣and␣fibres.␣␣The␣cost␣of␣single␣stream␣ processing␣is␣greater␣than␣that␣of␣two-stream␣processing␣at␣the␣same␣capacity,␣and␣ anticipated␣savings␣in␣collection␣are␣able␣to␣offset␣these␣processing␣costs␣only␣at␣high␣ throughput␣tonnages.␣␣Other␣optimization␣strategies␣for␣MRFs␣are␣more␣fully␣ discussed␣in␣the␣corresponding␣Best␣Practice␣Spotlight.␣ Training Best␣Practices␣include␣ensuring key program staff are adequately trained␣in␣the␣ core␣competencies␣required␣for␣each␣duty.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ Procurement and Contract Management Best␣Practices␣include␣following␣generally accepted principles for effective procurement and contract management.␣␣This␣is␣discussed␣in␣detail␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ A␣Best␣Practice␣that␣specifically␣applies␣to␣this␣profile␣is␣the␣alignment of service contract lengths with equipment depreciation terms.␣␣This␣practice␣is␣conditional␣ on␣the␣program:␣(1)␣contracting␣with␣a␣service␣provider␣rather␣than␣using␣municipal␣ staff;␣and␣(2)␣specifying␣that␣the␣service␣provider␣provide␣new␣collection␣equipment␣ or␣design␣and␣build␣a␣new␣MRF.␣␣The␣reason␣for␣aligning␣the␣contract␣lengths␣with␣ equipment␣depreciation␣terms␣is␣to␣ensure␣that␣the␣program␣doesn't␣fully␣pay␣for␣ equipment␣that␣may␣have␣additional␣life␣at␣the␣end␣of␣the␣contract.␣␣In␣the␣case␣of␣ MRFs,␣the␣term␣should␣be␣aligned␣with␣the␣first␣scheduled␣major␣overhaul␣of␣the␣ plant's␣equipment.␣␣A␣suitably␣long␣term␣also␣ensures␣that␣equipment␣is␣installed␣that␣ has␣a␣life␣cycle␣cost␣advantage␣that␣may␣not␣be␣realized␣by␣the␣contractor␣over␣a␣ shorter␣operating␣period.␣␣␣ Promotion and Education An␣effective promotion and education (P&E) program␣leads␣to␣higher␣resident␣ participation␣rates,␣improved␣material␣quality,␣lower␣residue␣rates,␣and␣increased␣ customer␣satisfaction.␣␣A␣variety␣of␣P&E␣strategies␣can␣be␣employed␣by␣municipal␣ programs␣to␣achieve␣desired␣program␣goals,␣as␣described␣in␣the␣corresponding␣ Fundamental␣Best␣Practices␣section.␣ Furthermore,␣to␣increase␣program␣effectiveness,␣municipalities␣may␣need␣to␣ coordinate␣P&E␣activities␣with␣their␣neighbours.␣␣Multi-municipal␣P&E␣enables␣ participating␣communities␣to␣have␣a␣common␣list␣of␣target␣materials␣and␣similar␣ collection␣programs␣in␣neighbouring␣jurisdictions.␣␣When␣combined␣with␣the␣ availability␣of␣mass␣media␣for␣programs␣of␣this␣profile,␣a␣multi-municipal␣mass␣media␣ campaign␣can␣be␣employed␣that␣allows␣for␣consistent␣promotion␣of␣messages,␣as␣ residents␣continually␣relocate␣between␣neighbouring␣jurisdictions.␣ 202 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Policies and Incentives In␣order␣to␣achieve␣the␣60%␣diversion␣target␣set␣by␣the␣Province,␣programs␣in␣this␣ category␣will␣need␣to use incentives and policies that promote waste diversion.␣␣ Such␣tools␣may␣include␣solid␣waste␣bag␣limits,␣user␣pay␣program␣for␣waste,␣and/or␣ enforced␣mandatory␣recycling␣bylaws.␣␣Each␣community␣needs␣to␣evaluate␣its␣waste␣ diversion␣plans␣and␣initiatives␣to␣determine␣the␣right␣balance␣of␣economic␣and␣non- monetary␣incentives.␣␣A␣detailed␣discussion␣of␣policies␣and␣incentives␣that,␣when␣ established␣and␣enforced,␣serve␣to␣induce␣waste␣diversion␣can␣be␣found␣in␣the␣ corresponding␣Fundamental␣Best␣Practices␣section.␣ ␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣203 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Diffusion␣of␣Best␣Practices␣ This section outlines suggested next steps and the use of E&E Fund in promoting and diffusing Best Practices province-wide. Next␣Steps␣for␣Best␣Practice␣Diffusion␣ To␣help␣continue␣the␣adoption␣and␣diffusion␣of␣Best␣Practices,␣the␣Team␣developed␣a␣ number␣of␣suggestions␣related␣to␣the␣implementation␣and␣continuous␣improvement␣ of␣practices␣outlined␣in␣this␣document␣and␣individual␣community␣reports.␣␣ Implementation Plan For␣municipalities that received a customized report␣with␣opportunities␣for␣ improvement,␣follow␣up␣activities␣need␣to␣be␣conducted␣in␣order␣to␣track␣progress␣ and␣facilitate␣implementation␣of␣Best␣Practices.␣␣First,␣a␣debrief␣with␣program␣staff␣ may␣be␣necessary␣to␣understand␣whether:␣ Timelines␣are␣reasonable␣ Opportunities␣are␣prioritized␣correctly␣ Sufficient␣implementation␣resources␣exist␣ This␣follow␣up␣process␣needs␣to␣take␣place␣over␣the␣first␣six␣months␣after␣the␣receipt␣ of␣the␣opportunities␣for␣improvement␣report.␣␣A␣post-report␣survey␣may␣also␣be␣ helpful␣in␣gauging␣the␣receptivity␣of␣the␣municipality␣to␣the␣contents␣of␣the␣report.␣␣ Then,␣an␣ongoing␣dialogue␣process␣may␣be␣required␣to␣help␣identify␣barriers␣to␣ implementation,␣resolve␣issues,␣and␣provide␣feedback␣on␣direction␣and␣progress.␣␣ For␣those␣municipalities that didn't receive an individual report,␣the␣results␣of␣ this␣project␣need␣to␣be␣conveyed␣in␣a␣clear␣and␣accessible␣way.␣␣This␣may␣entail␣the␣ creation␣of␣interactive␣tools,␣such␣as␣a␣Decision␣Tree␣and␣Program␣Profiles,␣on␣the␣ Internet␣(e.g.,␣Knowledge␣Network,␣WDO␣website,␣Stewardship␣Ontario␣website).␣␣ Posting␣of␣background␣documents,␣gathered␣by␣the␣project␣team,␣may␣also␣be␣ helpful␣in␣informing␣municipalities␣of␣the␣content␣that␣led␣to␣formulation␣of␣Best␣ Practices.␣␣A␣guide␣on␣the␣use␣of␣these␣tools␣would␣be␣required.␣ For␣smaller resource-constrained communities,␣a␣Best␣Practices␣toolkit␣may␣need␣ to␣be␣created␣to␣assist␣in␣understanding,␣embracing,␣and␣implementing␣Best␣ Practices.␣␣This␣toolkit␣would␣contain:␣ A␣Best␣Practices␣Checklist,␣with␣detailed␣descriptions␣of␣Best␣Practices␣and␣ direction␣on␣how␣to␣implement␣them␣␣ Templates␣for␣key␣program␣documents,␣such␣as␣the␣Master␣Plan␣ 204 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Examples␣of␣good␣practices␣in␣action,␣including␣material␣audit␣documents,␣ continuous␣improvement␣processes,␣effective␣procurement␣materials,␣etc.␣ Opportunities␣for␣Improvement␣reports␣from␣similar␣communities,␣if␣programs␣ elect␣to␣make␣them␣available␣for␣sharing␣ Regional␣workshops␣on␣Best␣Practices,␣explaining␣the␣results␣of␣this␣project␣and␣the␣ applicability␣to␣programs,␣may␣help␣all␣Ontario␣communities.␣␣ The␣audience for␣this␣document␣and␣other␣work␣products␣of␣this␣project␣is␣diverse.␣␣ Due␣to␣the␣vast␣array␣of␣stakeholders,␣the␣expectations␣of␣and␣perspectives␣on␣this␣ report␣may␣differ␣drastically␣among␣different␣audiences.␣␣The␣following␣stakeholders␣ need␣to␣be␣considered␣in␣developing␣communication␣materials:␣ Senior,␣mid-level,␣and␣junior␣municipal␣program␣staff␣ Municipal␣elected␣officials␣ Stewards␣ Ministry␣of␣the␣Environment␣ Private␣Contractors␣ Residents␣ Media␣outlets␣ The␣messaging␣surrounding␣the␣distribution␣of␣work␣products␣of␣this␣project␣may␣ need␣to␣differ,␣depending␣on␣the␣audience␣receiving␣them.␣␣Similarly␣to␣the␣way␣Volvo␣ instantly␣connotes␣"safety",␣the␣positioning␣of␣this␣and␣other␣documents␣needs␣to␣be␣ defined,␣and␣may␣be␣altered␣for␣different␣stakeholders.␣␣Positioning␣may␣highlight␣the␣ following␣elements:␣␣ Environmental␣Focus␣ Program␣Optimization␣ Industry␣Insight␣ Waste␣Diversion␣ Cost␣Reduction␣ Continuous␣Improvement␣ Helpful␣Guidance␣ These␣change␣management␣techniques␣may␣need␣to␣be␣augmented␣by␣developing␣a␣ clear␣relationship␣between␣the␣adoption␣of␣Best␣Practices␣and␣funding␣received␣by␣ the␣program.␣␣Team's␣observations␣indicate␣that␣funding␣is␣a␣powerful␣driver␣of␣ change␣in␣the␣industry;␣therefore,␣diffusion␣of␣Best␣Practices␣may,␣to␣a␣large␣degree,␣ depend␣on␣the␣municipalities'␣understanding␣that␣funding␣will␣be␣affected␣(positively␣ or␣negatively)␣by␣the␣progress␣made␣in␣implementing␣Best␣Practices.␣␣ Continuous Improvement Mechanisms To␣help␣sustain␣the␣momentum␣of␣Best␣Practice␣implementation␣and␣use,␣ municipalities␣need␣to␣employ␣Continuous␣Improvement␣processes␣in␣their␣recycling␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣205 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ programs.␣␣A␣culture␣of␣Continuous␣Improvement␣will␣help␣programs␣reach␣their␣ operational,␣financial,␣and␣diversion␣goals␣faster␣and␣more␣cost-effectively.␣␣ Leveraging␣existing␣Continuous␣Improvement␣programs␣from␣their␣own␣municipality␣ or␣from␣programs␣that␣have␣effective␣Continuous␣Improvement␣processes␣will␣likely␣ yield␣good␣results.␣␣ Opportunities␣for␣critically␣assessing␣program␣structure␣and␣performance␣arise␣quite␣ frequently.␣␣These␣include␣annual␣events␣or␣significant␣milestones,␣such␣as:␣ Contract␣renewal␣and␣tendering␣ Program␣budgeting␣ Datacall␣submission␣ Program␣audits␣-␣financial␣and␣operational␣ In␣evaluating␣program␣performance␣and␣considering␣changes,␣municipalities␣need␣to␣ ask␣the␣following␣questions:␣ Have␣program␣cost␣gone␣up␣or␣down?␣ Have␣diversion␣rates␣changed?␣ What␣other␣changes␣took␣place?␣ What␣are␣the␣causes␣of␣these␣changes?␣ What␣new␣Best␣Practices␣have␣been␣identified␣and␣published␣ Are␣current␣Best␣Practices␣still␣relevant?␣ What␣are␣the␣new␣technologies␣entering␣the␣industry?␣ Has␣the␣Program␣Profile␣(as␣defined␣by␣the␣Decision␣Tree)␣changed␣due␣to␣tonnage␣ and␣density␣changes?␣ Has␣political␣will␣or␣direction␣changed,␣and␣how␣will␣the␣program␣be␣influenced?␣ What␣changes␣my␣neighbours␣have␣made?␣ Does␣the␣program␣have␣sufficient␣skills␣and␣resources␣to␣continue␣achieving␣set␣ targets?␣␣ Are␣program␣targets␣still␣relevant?␣ Continuous␣Improvement␣also␣entails␣the␣search␣for␣new␣Best␣Practices.␣␣The␣Team␣ estimates␣that␣the␣implementation␣of␣Best␣Practices␣detailed␣in␣this␣report␣may␣take␣ up␣to␣three␣to␣five␣years␣on␣an␣industry-wide␣basis.␣␣During␣that␣time,␣ongoing␣ monitoring␣and␣evaluation␣of␣Best␣Practice␣diffusion␣may␣be␣necessary.␣␣After␣three␣ to␣five␣years,␣a␣review␣of␣changes␣in␣industry␣and␣changes␣in␣practices␣employed␣by␣ municipal␣programs␣may␣be␣required␣in␣order␣to␣identify␣new␣Best␣Practices␣in␣ Ontario␣Blue␣Box␣Recycling.␣ 206 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ E&E␣Fund␣Options␣for␣Diffusing␣Best␣Practices␣ Approach to Identify E&E Fund Options The␣Project␣Team␣reviewed␣the␣existing␣E&E␣Fund␣program␣structure␣and␣history,␣ and␣queried␣the␣full␣project␣team␣to␣obtain␣their␣input␣on␣how␣to␣best␣use␣E&E␣funds␣ to␣diffuse␣Best␣Practices.␣␣In␣addition,␣a␣workshop␣with␣municipal␣leaders␣in␣recycling␣ was␣held␣to␣gather␣feedback␣on␣project␣deliverables␣and␣discuss␣potential␣uses␣of␣the␣ E&E␣fund.␣␣During␣each␣work␣session,␣funding␣needs␣were␣identified,␣followed␣by␣a␣ discussion␣on␣actions␣to␣be␣taken␣in␣addressing␣the␣identified␣needs.␣␣Findings␣with␣ respect␣to␣program␣needs␣and␣specific␣ideas␣on␣the␣use␣of␣E&E␣funds␣resulting␣from␣ these␣workshops␣are␣presented␣below.␣ Program Needs The␣following␣is␣a␣summary␣of␣needs␣identified␣in␣the␣two␣sessions:␣ Training␣-␣province-wide␣training␣existed␣in␣the␣past,␣but␣it␣is␣no␣longer␣offered␣ Coordination␣between␣programs␣␣-␣there␣appears␣to␣a␣lack␣of␣an␣overarching␣vision␣ across␣the␣province␣for␣program␣coordination␣ Northern␣support␣-␣networking␣and␣communications␣are␣crucial␣to␣improving␣ program␣performance␣and␣multi-municipal␣collaboration␣ Standardization␣of␣programs␣-␣current␣improvement␣efforts␣appear␣to␣be␣focused␣ on␣tweaking␣existing␣programs␣as␣opposed␣to␣aiming␣to␣standardize␣programs␣to␣ a␣common␣set␣of␣materials,␣processes,␣and␣policies␣␣␣ Leadership␣-␣greater␣leadership␣may␣motivate␣and␣sustain␣change␣ Additional␣resources␣-␣some␣programs␣may␣lack␣staff␣or␣funding␣to␣implement␣ Best␣Practices␣ Marketing␣knowledge␣and␣expertise␣-␣information␣on␣marketing␣prices,␣contacts,␣ companies␣appears␣to␣be␣fragmented␣ Sharing␣of␣information␣among␣programs␣Province-wide␣-␣industry␣and␣program␣ specific␣information␣appears␣to␣be␣scattered␣and␣isolated␣ Additional␣Datacall␣training␣-␣some␣program␣coordinators␣may␣not␣have␣the␣ adequate␣degree␣of␣knowledge␣to␣accurately␣complete␣the␣WDO␣Datacall␣ E&E Fund Options Based␣on␣the␣identified␣needs,␣the␣Team␣formulated␣a␣number␣of␣options␣on␣how␣to␣ use␣E&E␣Fund␣resources.␣␣These␣are␣ideas␣on␣potential␣projects␣and␣activities;␣further␣ evaluations␣should␣be␣conducted␣to␣assess␣the␣practicality␣and␣cost-effectiveness␣of␣ these␣projects/activities.␣Options␣are␣presented␣below,␣in␣no␣particular␣order:␣ 1 Training workshops on Best Practices Training␣workshops␣on␣the␣results␣of␣this␣project␣and␣adoption␣of␣Best␣Practices␣ could␣be␣held␣at␣various␣locations␣across␣the␣Province.␣␣A␣certification␣program␣could␣ be␣created␣for␣recycling␣coordinators␣to␣ensure␣programs␣are␣operated␣by␣skilled␣and␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣207 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ knowledgeable␣staff.␣␣WDO␣Datacall␣training␣could␣be␣integrated␣into␣these␣sessions␣ or␣could␣be␣provided␣for␣in␣separate␣workshops.␣␣ 2 Northern support resource Northern␣municipalities␣may␣benefit␣from␣a␣dedicated␣recycling␣specialist␣who␣would␣ provide␣guidance␣and␣support␣to␣local␣programs.␣ 3 Workshops by program profile to promote results of this project Training␣sessions␣oriented␣around␣Best␣Practices␣Program␣Profiles␣could␣be␣held␣in␣ various␣regions,␣to␣communicate␣specific␣and␣relevant␣information␣to␣programs␣ matching␣a␣given␣profile.␣␣Municipal␣and␣steward␣team␣members␣could␣help␣facilitate␣ these␣sessions,␣aimed␣at␣program␣coordinators,␣politicians,␣and␣private␣contractors,␣ among␣others.␣␣Development␣of␣an␣electronic,␣web-based␣version␣of␣the␣Decision␣ Tree␣and␣resource␣library␣will␣help␣guide␣municipalities␣to␣their␣respective␣profile.␣ 4 Development of a tool to gather, maintain, and share recyclable materials and marketing information A␣database␣containing␣information␣on␣commodities,␣market␣prices,␣and␣buyers␣could␣ be␣developed␣to␣enable␣municipalities␣to␣maximize␣their␣revenues.␣␣This␣would␣ provide␣transparency␣and␣efficiency␣to␣an␣otherwise␣segmented␣and␣siloed␣industry.␣␣ Information␣on␣marginal,␣non-mainstream␣products␣may␣be␣of␣greatest␣value␣to␣ program␣operators.␣ 5 Overcoming Supply/Market Barriers E&E␣resources␣could␣be␣used␣to␣analyze␣the␣supply␣and␣demand␣of␣various␣ commodities,␣identify␣barriers␣to␣enhancing␣the␣end␣use␣of␣commodities,␣and␣ develop␣strategies␣to␣overcome␣the␣identified␣barriers.␣␣Regional,␣provincial,␣and␣ macroeconomic␣issues␣will␣need␣to␣be␣considered␣as␣part␣of␣the␣barriers␣ identification,␣assessment␣and␣strategy␣development␣process.␣ 6 Centralized Province-wide procurement portal A␣web-based␣procurement␣portal␣could␣be␣created␣to␣list␣upcoming␣and␣current␣ tenders␣and␣RFPs␣issued␣by␣municipal␣programs.␣The␣portal␣could␣include␣service␣ levels␣and␣clauses,␣winning␣bids␣and␣non-winning␣bids,␣and␣actual␣public␣contracts,␣if␣ available.␣␣The␣portal␣would␣be␣aimed␣at␣increasing␣competition␣and␣making␣the␣ market␣more␣transparent␣and␣efficient.␣␣ 7 Standardized P&E content A␣fully␣accessible␣repository␣of␣standardized␣Promotion␣and␣Education␣materials␣ could␣be␣developed␣for␣use␣by␣program␣operators.␣␣The␣collection␣of␣P&E␣materials␣ could␣include:␣ Graphics␣and␣Images␣ Wording␣ 208 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Formats␣ Messaging␣ Branding␣ In␣addition,␣a␣centralized␣P&E␣campaigns␣could␣be␣launched␣to␣supplement␣P&E␣ performed␣at␣the␣local␣level.␣ 8 Centralized route optimization WDO␣could␣procure␣route␣optimization␣software␣centrally,␣for␣shared␣use␣of␣multiple␣ municipalities.␣␣A␣centralized␣approach␣may␣reduce␣costs␣associated␣with␣procuring␣ the␣software␣solution␣by␣individual␣municipalities.␣␣ 9 Regional resources for Southern Ontario municipalities Adoption␣of␣Best␣Practices␣by␣Southern␣Ontario␣municipalities␣may␣be␣facilitated␣by␣ employing␣full␣or␣part-time␣regional␣resources.␣␣These␣individuals␣will␣have␣a␣broader␣ perspective␣on␣a␣number␣of␣neighbouring␣municipal␣programs,␣allowing␣for␣synergies␣ to␣be␣obtained␣though␣service␣standardization␣and␣joint␣processing,␣marketing,␣and␣ P&E␣efforts.␣␣ 10 Ongoing program run by a centralized information management entity Development␣of␣a␣centralized␣information␣management␣entity␣would␣ensure␣that␣ information␣on␣Blue␣Box␣recycling␣in␣Ontario␣is␣relevant,␣updated,␣and␣easily␣ accessed.␣␣Information␣could␣include␣industry␣benchmarks,␣studies,␣links,␣contacts,␣ and␣other␣helpful␣resources.␣␣␣ E&E Fund Strategy Recommendations Subsequent␣to␣the␣team␣and␣municipal␣stakeholder␣workshops,␣and␣in␣response␣to␣ MIPC␣feedback,␣the␣Project␣Team␣supplemented␣the␣above␣findings␣with␣the␣ following␣additional␣ideas␣and␣recommendations.␣␣␣ The␣stated␣purpose␣of␣the␣E&E␣Fund␣is␣to␣reduce␣the␣cost␣of␣Blue␣Box␣programs␣ (enhance␣program␣efficiency)␣and␣increase␣the␣tonnes␣recovered␣(enhance␣program␣ effectiveness).␣␣More␣specifically,␣the␣consulting␣team␣recommends␣that␣E&E␣funds␣ be␣utilized␣to␣induce␣improvements␣in␣net␣system␣efficiency␣and␣increasing␣cost- effective␣Blue␣Box␣materials␣diversion.␣␣Funding␣should␣be␣allocated/␣applied␣in␣areas␣ where␣the␣greatest␣opportunity␣to␣boost␣recovery␣and␣lower␣costs␣exists.␣␣However,␣ in␣support␣of␣the␣Blue␣Box␣Program␣Plan,␣it␣is␣also␣important␣to␣provide␣information␣ and␣assistance␣to␣aid␣smaller␣Ontario␣communities␣in␣complying␣with␣the␣Waste␣ Diversion␣Act␣and␣meeting␣Blue␣Box␣program␣tonnage␣diversion␣goals.␣Furthermore,␣ there␣is␣benefit␣in␣having␣a␣balance␣of␣proactive␣and␣reactively-determined␣projects,␣ to␣foster␣innovation␣and␣continuous␣improvement.␣ Given␣the␣limited␣nature␣of␣E&E␣funding,␣care␣should␣be␣taken␣to␣use␣the␣available␣ funds␣strategically.␣␣Provided␣below␣are␣specific␣recommendations␣of␣this␣nature:␣ Focus␣funds␣on␣overcoming␣primary␣barriers␣or␣constraints␣impeding␣materials␣ recovery␣and␣recycling␣or␣contributing␣to␣higher␣program␣costs,␣where␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣209 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ intervention␣in␣the␣marketplace␣is␣deemed␣both␣appropriate␣and␣able␣to␣produce␣ measurable␣results.␣␣This␣will,␣of␣course,␣require␣determination␣of␣the␣key␣ barriers␣and␣constraints␣and␣what␣is␣an␣appropriate␣market␣intervention␣strategy.␣ Avoid␣funding␣activities␣that␣would␣occur␣without␣use␣of␣any␣E&E␣dollars.␣ Seek␣opportunities␣that␣are␣cross-commodity␣in␣nature,␣thereby␣boosting␣recovery␣ and␣lowering␣system␣costs␣for␣multiple␣commodities,␣as␣opposed␣to␣only␣ specific␣commodities.␣ Seek␣opportunities␣that␣have␣Province-wide␣or␣regional␣benefits,␣as␣opposed␣to␣ those␣that␣only␣benefit␣individual␣jurisdictions.␣ Choose␣the␣least-cost␣method␣of␣overcoming␣the␣targeted␣barrier␣or␣constraint.␣ Often␣this␣entails␣provision␣of␣technical␣or␣facilitation␣assistance,␣as␣direct␣ allocation␣of␣money␣is␣typically␣the␣most␣expensive␣option.␣ Use␣E&E␣funds␣to␣serve␣as␣a␣catalyst␣to␣spur␣further␣investment␣by␣other␣parties.␣ This␣is␣particularly␣important␣when␣cash␣is␣to␣be␣allocated␣directly.␣ Use␣E&E␣funds␣as␣a␣continuous␣improvement␣tool␣assisting␣in␣the␣evaluation␣of␣ technologies␣and␣processes␣that␣have␣the␣potential␣for␣overall␣system␣ improvements.␣␣This␣may␣include␣partial␣capital␣funding␣for␣specific␣technologies␣ with␣more␣of␣the␣funds␣allocated␣towards␣the␣research/demonstration␣portion.␣␣ With␣respect␣to␣this␣use␣of␣funding,␣it␣␣will␣be␣important␣to␣discern␣between␣ R&D␣related␣to␣new␣technology␣(not␣recommended)␣versus␣ testing/demonstrating␣new␣applications␣of␣existing␣proven␣technology␣(a␣more␣ appropriate␣use␣of␣E&E␣funds).␣␣For␣example,␣E&E␣funding␣could␣be␣used␣to␣ research␣and/or␣test␣the␣applicability␣of␣using␣optical␣sorting␣equipment␣to␣handle␣ different␣plastics␣mixes.␣␣This␣technology␣is␣proven␣with␣respect␣to␣handling␣ bottles,␣but␣information␣is␣currently␣lacking␣regarding␣its␣effectiveness␣in␣ handling␣a␣wider␣variety␣of␣plastic␣packaging.␣␣ The␣consulting␣team␣sees␣merit␣in␣the␣use␣of␣E&E␣funds␣for␣MRF␣rationalization␣ purposes.␣␣Individual␣local␣governments␣are␣generally␣not␣inclined␣to␣spend␣local␣ dollars␣to␣build␣more␣costly␣infrastructure␣so␣that␣regional␣benefits␣can␣be␣ achieved.␣␣In␣addition,␣programs␣are␣reluctant␣to␣become␣dependent␣on␣the␣use␣ of␣facilities␣that␣are␣owned␣and␣operated␣by␣other␣jurisdictions.␣␣Given␣this,␣ intervention␣in␣the␣marketplace␣to␣spur␣regional␣processing␣capacity␣ development␣and/or␣enhancement␣(without␣duplicating␣existing␣infrastructure␣ and␣␣in␣ways␣that␣would␣generate␣measurable␣results)␣␣could␣be␣beneficial␣and␣ appropriate,␣assuming␣sufficient␣funding␣were␣available.␣␣The␣consulting␣team␣ was␣unable␣to␣determine␣what␣amount␣of␣funding␣that␣would␣be␣appropriate␣and␣ effective␣in␣implementing␣the␣above,␣under␣the␣scope␣of␣this␣project␣ Again,␣a␣strategic␣approach␣to␣using␣E&E␣funds␣entails␣the␣use␣of␣appropriate,␣least- cost␣mechanisms␣to␣overcome␣the␣key␣barriers␣and␣constraints␣limiting␣Blue␣Box␣ program␣effectiveness␣and␣efficiency.␣␣Many␣mechanisms,␣such␣as␣procurement␣ assistance␣and␣training,␣do␣not␣involve␣direct␣provision␣of␣funding.␣␣␣ 210 Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Appendix␣A:␣Visited␣Municipal␣ Programs␣ PROGRAM TITLE MUNICIPAL GROUP Applicable Decision Tree Profile HAMILTON,␣CITY␣OF␣ Large␣Urban␣ Suburban␣Medium␣South␣ LONDON,␣CITY␣OF␣ Large␣Urban␣ City␣Medium␣South␣ PEEL,␣REGIONAL␣MUNICIPALITY␣OF␣ Large␣Urban␣ Suburban␣Large␣South␣ TORONTO,␣CITY␣OF␣ Large␣Urban␣ City␣Large␣South␣ YORK,␣REGIONAL␣MUNICIPALITY␣OF␣ Large␣Urban␣ Suburban␣Large␣South␣ DURHAM,␣REGIONAL␣MUNICIPALITY␣OF␣ Urban␣Regional␣ Suburban␣Large␣South␣ ESSEX-WINDSOR␣SOLID␣WASTE␣AUTHORITY␣ Urban␣Regional␣ Suburban␣Medium␣South␣ HALTON,␣REGIONAL␣MUNICIPALITY␣OF␣ Urban␣Regional␣ Suburban␣Medium␣South␣ NIAGARA,␣REGIONAL␣MUNICIPALITY␣OF␣ Urban␣Regional␣ Suburban␣Medium␣South␣ OTTAWA,␣CITY␣OF␣ Urban␣Regional␣ Suburban␣Large␣South␣ WATERLOO,␣REGIONAL␣MUNICIPALITY␣OF␣ Urban␣Regional␣ Suburban␣Medium␣South␣ PETERBOROUGH,␣CITY␣OF␣ Medium␣Urban␣ City␣Small␣South␣ THUNDER␣BAY,␣CITY␣OF␣ Medium␣Urban␣ City␣Small␣North␣ CORNWALL,␣CITY␣OF␣ Small␣Urban␣ City␣Small␣South␣ ORILLIA,␣CITY␣OF␣ Small␣Urban␣ City␣Small␣South␣ BLUEWATER␣RECYCLING␣ASSOCIATION␣ Rural␣Regional␣ Rural␣Medium␣South␣ CHATHAM-KENT,␣MUNICIPALITY␣OF␣ Rural␣Regional␣ Suburban␣Small␣South␣ KINGSTON,␣CITY␣OF␣ Rural␣Regional␣ Suburban␣Medium␣South␣ MUSKOKA,␣␣DISTRICT␣MUNICIPALITY␣OF␣ Rural␣Regional␣ Suburban␣Small␣South␣ NORTHUMBERLAND,␣COUNTY␣OF␣ Rural␣Regional␣ Rural␣Small␣South␣ PETERBOROUGH,␣COUNTY␣OF␣ Rural␣Regional␣ Suburban␣Small␣South␣ QUINTE␣WASTE␣SOLUTIONS␣ Rural␣Regional␣ Suburban␣Medium␣South␣ SIMCOE,␣COUNTY␣OF␣ Rural␣Regional␣ Suburban␣Medium␣South␣ WELLINGTON,␣COUNTY␣OF␣ Rural␣Regional␣ Suburban␣Small␣South␣ OTTAWA␣VALLEY␣WASTE␣RECOVERY␣CENTRE␣ Rural␣Collection␣-␣ South␣ Rural␣Small␣South␣ RUSSELL,␣TOWNSHIP␣OF␣ Rural␣Collection␣-␣ South␣ Suburban␣Small␣South␣ SOUTHGATE,␣TOWNSHIP␣OF␣ Rural␣Collection␣-␣ South␣ Rural␣Small␣South␣ KIRKLAND␣LAKE,␣TOWN␣OF␣ Rural␣Collection␣-␣ North␣ Suburban␣Small␣North␣ TIMMINS,␣CITY␣OF␣ Rural␣Collection␣-␣ North␣ City␣Small␣North␣ AMARANTH,␣TOWNSHIP␣OF␣ Rural␣Depot␣-␣South␣ Rural␣Depot␣ CARLING,␣TOWNSHIP␣OF␣ Rural␣Depot␣-␣North␣ Rural␣Depot␣ COCHRANE␣TEMISKAMING␣WASTE␣ MANAGEMENT␣BOARD␣ Rural␣Depot␣-␣North␣ Rural␣Depot␣ Blue␣Box␣Program␣Enhancement␣and␣Best␣Practices␣Assessment␣Project ␣211 Final Report KPMG␣and␣the␣KPMG␣logo␣are␣registered␣trademarks␣of␣KPMG␣International,␣a␣Swiss␣cooperative.␣ ©␣2007␣KPMG␣LLP,␣a␣Canadian␣limited␣liability␣partnership␣and␣a␣member␣firm␣of␣the␣KPMG␣network␣of␣independent␣ member␣firms␣affiliated␣with␣KPMG␣International,␣a␣Swiss␣cooperative.␣All␣rights␣reserved.␣Printed␣in␣Canada.␣␣ Appendix␣B:␣Table␣of␣Contents␣ of␣a␣Sample␣Program␣Report␣ ␣ Executive Summary Current State of Your Blue Box Program␣ ␣ Program␣Description␣ ␣ Data␣Call␣Information␣and␣Quantitative␣Analysis␣ ␣ Observations␣and␣Qualitative␣Analysis␣ ␣ Process␣Map␣-␣Collection␣ ␣ Process␣Map␣-␣Processing␣ ␣ Future State Applicable␣Best␣Practices␣ ␣ Opportunities␣for␣Improvement␣ ␣ Implementation Roadmap Implementation␣Timelines␣ ␣ Implementation␣Requirements␣ ␣ Appendix Current␣Collection␣Area␣ ␣ MRF␣Centralization␣ ␣ Total␣Content:␣15-25␣pages␣ General Resource Assessment for Community-Owned Biogas in the Kawartha Region May 2011 R E G E N E R A T E B I O G A S Empowering Ontario to Develop Community-owned Biogas Systems 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c on n ec t @ r e g e ne r a t e bi o g as .co m This study has been developed to identify the farms most suitable for the development of community-owned biogas plants in Peterborough County and the City of Kawartha Lakes, together comprising the Kawartha region. A study of Peterborough County was initially commissioned by the Peterborough Green Energy Co-op in 2010; this report is an expan- sion of the original study. Goal of the Study The goal of this study is to uncover the source and quantity of organic waste production around the region, which would allow for the development of biogas plants at individual farms, or clusters of farms working together. Each of these farms would combine their manure and silage with off-farm waste streams like food waste, fats, oils and greases, and yard waste to make up to 499 kilowatt (kW) of generating capacity - allowing them to meet their energy needs independently through on-farm generation of heat and power, or the sale of electricity to the provincial grid through Ontario's Feed-in Tariff (FIT) program. Overview Ideal projects are located on farms and fall under the Nutrient Management Act, avoiding the lengthier and more costly processes of a Renewable Energy Approval (REA) for power generation, or a Certificate of Approval for waste management sites. Preliminary research identified 12 locations with potential to host a community-owned biogas plant. These are the 'low-hanging fruit': each has enough manure production on- site or within a 5 km radius to host a 100 kW, 249 kW or 499 kW plant, and most are lo- cated in close enough proximity to an appropriate electrical distribution line to make the connection costs feasible. It should be noted that while this is a fairly comprehensive survey of farms in the area, it is not exhaustive. There are more dairy and chicken operations in the region than are shown in the maps provided, and from these maps only select sites are discussed. Farm sizes are approximate estimates, based on discussions with members of the local community. More precise information for various sites can be collected as individual projects are pursued. This General Resource Assessment (GRA) is the first step toward the development of mul- tiple farm and community-owned biogas plants, generating power for on-farm use and/or sale to the grid. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 2 Description of the Region Peterborough County is very large geographically; however, not all its land is suitable for agriculture, and most farms are located in Cavan-Monaghan, Douro-Dummer, Otonabee- South Monaghan, and Smith-Ennismore-Lakefield. The total population of the County is currently 133,000, and is expected to grow to 149,000 by 2031, according to the province's 'Places to Grow' projections. Two different local distribution companies serve the region- Peterborough Utilities Corpo- ration serves the city of Peterborough, Asphodel-Norwood and Lakefield, while Hydro One serves all other areas. Residential organics collection was piloted in Bridgenorth in 2006, and there is interest in expanding the program, pending the outcome of a current waste management master planning process. The County also has collection containers for organics at 3 waste sites (Buckhorn, 6th Line Havelock, and Hall's Glen) - with approximately 100 tonnes per year collected from the Bridgenorth curbside program and the 3 transfer sites. The County esti- mates that approximately 30% of the total waste produced by private residences is organ- ics, with a householder participation rate estimated at 30%. Based on these rates, ap- proximately 2,000 tonnes annually could be available for biogas plants, if organics were collected across the County. The City of Kawartha Lakes is a single-tier municipality replacing the former Victoria County and its lower-tier municipalities, amalgamated in 2000. The current population is approximately 75,000 with growth to 96,000 projected by 2031. The municipality is pri- marily rural, with the agriculture and the agri-food sectors being major contributors to the City's economy. Beef and dairy farming predominate, as well as mixed livestock farming. Hay is the largest single crop grown. Kawartha Lakes council has stated a commitment to the principle of "environment first" and support for renewable energy and green technologies through such measures as the Green Hub Community Improvement Plan. The collection of residential organics has been piloted in the municipality of Fenelon Falls, commencing in 2006 with 200 households, and expanding through 2011. The program has had good citizen response and diversion rates, but will end this year with the closure of the current composting site. The municipality estimates organics at 33.5% of the waste stream; assuming a householder participation rate similar to that of Peterborough County, ap- proximately 1,100 tonnes annually could be available from City-wide organics collection. Across the region, dairy farming is the most economically important agricultural sector, as measured by cash receipts for main commodities in 2009 - dairy was the highest at $38 million, followed by cattle and calves at $21 million. Poultry was fourth (after soy- beans) with cash receipts of $14 million out of a total of $162 million for all commodities. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 3 Biogas Resources Focusing on livestock operations, the most applicable to biogas production are dairy, poul- try, and hog farms - this is due to the ease of manure collection. As of the 2006 census of agriculture, there were a total of 218 of these farms in Peterborough County and the City of Kawartha Lakes combined; 151 dairy, 54 poultry and 17 hog farms. Peterborough and Kawartha Lakes do not host any of Ontario's largest dairy producers; most of the dairy producers are small to medium operations (25-70 milking cows) and the average size across the region is 55. The number of very large dairy producers (those with greater than 300 nutrient units1 of manure to manage, roughly equivalent to 200 head) is less than a dozen. For smaller farms, creating clusters of manure and crop silage producers is an attractive option for biogas production. There are currently about 500 producers of suitable crops around the region, some of which are also dairy operations. The Biogas Process Biogas plants are systems that use a bacteriological process called anaerobic digestion to convert organic waste into biogas. Biogas is a clean energy source that may be converted to electricity and heat or piped into the natural gas grid. Waste (in this case manure, silage and food waste) is fed into an oxygen-free vessel where it is stirred and heated for 10-40 days, producing a mixture of methane (60%) and carbon dioxide (40%) - biogas. The gas is either used onsite or piped elsewhere. The digestate is either stored in a lagoon for land application, or dewatered and turned into other products like fertilizer and animal bedding. The process is continuous and only requires that the waste keep coming and that the ingredients be generally consistent. By converting waste into energy, biogas plants reduce odours and pathogens, produce a high-quality fertilizer (which has been shown to produce better yields than commercial fertilizer2) and reduce greenhouse gas emissions, while also producing power 24 hours a day, 7 days a week. Biogas production also has the greatest impact on the food production cycle - it creates additional revenue streams for farmers, and creates an organic fertilizer free of weed seeds, reducing the need for herbicides. Its added advantages of safely returning nutri- ents to the soil and managing organic waste in an environmentally beneficial manner sets biogas apart from other renewable energy sources. Profitable on-farm anaerobic digestion can offer practical and sustainable solutions for nu- 1 OMAFRA measurement. 2 Holstein heifers = 1 nutrient unit (NU). 0.7 milking cows = 1 NU. 6 finishing hogs = 1 NU. 150 chicken layers = 1 NU. 2 'Methane Recovery from Animal Manures: The Current Opportunities Casebook'. Lusk, Philip. Department of Energy, National Renewable Energy Lab (DOE/NREL), 1998. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 4 trient management. While it is not a lone solution for all manure management issues, it can be a valuable tool for meeting nutrient management requirements while also generat- ing revenue. Anaerobic digestion is a mature and proven technology that is providing solutions to en- ergy supply and environmental concerns. Worldwide, Germany is the market leader with over 6,000 on-farm anaerobic digesters generating more than 2,300 MW of clean power. Potential Feedstock Sources Biogas feedstocks can include any organic waste stream, but each has its own pros and cons. For example, the simplest one to use is livestock manure because it is produced at a regular, continuous pace and is consistent in make-up. However, using only manure for a grid--connected power generation project is for the most part not economically feasible at the current time, due to its low energy value. Other agricultural waste like silage and off-farm sources like food scraps and 'FOG' (fats, oils and greases), which have a much higher energy value per tonne, are generally needed if a FIT contract is to be pursued. Source: OMAFRA 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 5 - Dairy manure - balanced carbon/nitrogen ratio, low energy value, simple manure collection process - Chicken manure - high levels of nitrogen require additional carbon-rich feedstock (crop silage, wood waste, paper, etc.), highest energy value among manures, simple manure collection process - Horse manure - balanced carbon/nitrogen ratio, very low energy value - Food scraps (known as Source Separated Organics or SSO) - high energy value, re- quires sorting, less consistency - Fats, oils and greases (FOG) - very high energy value, requires pasteurization before adding to the digester, readily available now, but potential long term supply issues - Crop silage - above average energy value, carbon-rich, requires shredding, seasonal availability - Yard waste - similar to Crop Silage, with lower energy value - Wastewater biosolids/septage - steady supply, low energy value, requires addi- tional treatment - Bakery waste - high energy value, limited availability - Abattoir waste - high energy value, requires additional treatment, limited number of abattoirs province-wide due to strict regulations In order to comply with the Nutrient Management Act, on-farm biogas systems must be taking in a maximum of 25% off-farm waste, and half of the 75% agricultural waste must be manure. This means the availability and use of crop silage from corn and grasses is an essential part of making many projects viable. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 6 Community-owned Biogas As is often the case in these situations, not many individuals are so enthusiastic to bear all the risk themselves, but are still enthusiastic about the technology and the environmental benefits. Community-owned biogas is about sharing the risk and the returns with friends and neighbours through a co-operative or limited partnership (LP) ownership structure. All of the identified projects could be developed by the individual farmers themselves or by the numerous commercial developers who are now operating in the Ontario market. How- ever, if the farmer or the community do it on their own, they are eligible to receive a bonus 0.4¢ per kilowatt hour (kWh) called a 'community adder'. Commercial projects are not eli- gible to receive this adder. Some of the benefits of community power include: - Shared risks and returns - An extra 0.4¢/kWh community adder - Eligibility for development grants from the Community Energy Partnership Program (up to $75,000) and the Green Municipal Fund* (up to $350,000) - Eligibility for low interest loans from the Green Municipal Fund* and Infrastruc- ture Ontario* - Greater community control over scale and nature of operations - Lower land lease costs (3% vs. 6% of revenue) - Improved understanding in the community leads to faster permitting process * Funds only eligible to municipalities, municipally owned corporations and partnerships with municipalities. This model has been proven with other technologies around Ontario, most notably wind and solar, and farmers have expressed interest in sharing waste and risk, providing stronger support for the potential of community-owned biogas. The targeted financial structure will be 60% debt, 40% equity. In each case, grants will fund the early development costs and the equity will be provided by the farmer, his neighbours and/or a community financing group. Farm Credit Canada, the Green Municipal Fund, Infrastructure Ontario, or local credit unions and commercial banks can provide the debt. Although it requires more effort, there are distinct benefits to partnering with the munici- pality - primarily low interest rates, a strong credit rating and eligibility for some of the grant funding noted above. The municipality gets an ownership stake and a long-term cash flow, while the other equity holders obtain higher returns. This arrangement is also posi- tive for the local economy as more funds stay within the region than if borrowing from a commercial bank. Borrowing from a local credit union is also positive for the local econ- omy. There is another option for small and medium-sized operators, or those located at lar- ger distances from the electrical grid, to develop a biogas project at a smaller scale. This 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 7 micro-digester supplies gas to meet on-farm energy needs, but does not generate electricity for sale to the grid. The benefits in this case are greater energy independence, and avoided heating and power costs. The capital costs are recouped through energy savings. Financial Projections At current prices offered and the regulatory structure of the market, the most feasible pro- jects are either 249 kW or 499 kW. Generator Size (kW) FIT Rate (¢/kWh) Grid Capacity Exempt 100 19.9 1-phase or 3-phase Yes 249 18.5 3-phase Yes 499 16 3-phase Yes* *only capacity exempt on line voltages larger than 15kV 100 kW 249 kW 499 kW On-farm micro- digester Power Sales $165,000 $390,000 $650,000 n/a Tipping fees $26,000 $45,000 $102,000 n/a Energy savings $28,000 Operating Expenses $65,000 $130,000 $230,000 $3,000 Lease Paid to Farmer $5,000 $12,000 $20,000 n/a Net Income $120,000 $290,000 $500,000 $25,000 Capital Cost $850,000 $1,650,000 $2,500,000 $200,000 Simple Payback 7 years 5.6 years 5 years 8 years The above estimates are based on a generator availability of 90%. Lease payments to the farmer for a community-owned plant are estimated at 3% of annual revenue. Projections for electrical generation projects do not include revenues from the sale of car- bon credits and fertilizer. For these projects, the Ontario Power Authority keeps the carbon credits as part of the FIT contract, and it's assumed that all digestate would be returned proportionately to the manure producers. The projections also do not include heat savings, which could potentially be realized and would increase returns on investment. Projections for the on-farm micro-digester include monthly savings, as these are the main driver of payback time. In this scenario, the farmer would be able to keep any carbon cred- its, which may potentially increase in value over time. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 8 Plant Size Projections The following are examples of plant sizes that could be built with various feedstocks, using conversion factors from OMAFRA. To produce enough biogas to power a 100 kW engine, one would need: - 1,100 tonnes of dairy manure (approximately 45 cows), 1,100 tonnes of corn or grass silage, 750 tonnes of food waste/FOG - 850 tonnes of chicken manure (app. 28,500 broilers), 850 tonnes of crop silage, 550 tonnes of food waste/FOG ... A 249 kW engine: - 2,500 tonnes of dairy manure (app. 100 cows), 2,500 tonnes of corn or grass silage and 1,650 tonnes of food waste/FOG - 2,200 tonnes of chicken manure (app. 74,000 broilers), 2,200 tonnes of corn or grass silage and 1,350 tonnes of food waste/FOG ... A 499 kW engine: - 5,000 tonnes of dairy manure (app. 200 cows), 5,000 tonnes of corn or grass silage and 3,300 tonnes of food waste/FOG - 2,500 tonnes of dairy manure (app. 100 cows), 2,500 tonnes of chicken manure (app. 85,000 broilers), 5,000 tonnes of corn or grass silage and 2,750 tonnes of food waste/FOG - 4,500 tonnes of chicken manure (app. 150,000 broilers), 4,500 tonnes of corn or grass silage, 3,000 tonnes of food waste/FOG ...An on-farm micro-digester to reduce reliance on external energy supply: - 2,500 tonnes of dairy manure (app. 100 cows), no additional inputs required. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 9 Potential Projects This section outlines farms or clusters of farms that may potentially be good candidates for a biogas plant. The first image shows an overview of the rural areas of Peterborough County and the Kawartha Lakes. Images following show, at a larger scale, the areas within which potential sites are located. Only a few of the potential sites have been highlighted and described here. The place markers are colour coded in the following manner: Purple = dairy farm, greater than 100 head Pink = dairy farm, 60-100 head Light Blue = dairy farm, 40-60 head Yellow = dairy farm, less than 40 head Red, no dot = poultry farm Green, no dot = hog farm Green, with dot = other White = dairy farm, size unknown 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 0 - Three Roads Farm, Mathers Corners. A large poultry operation with a couple of other chicken farms within 5 km along Duncans Line. This site is located along an 8.3 kV 3- phase distribution line, limiting potential generating capacity to 249 kW. A 44 kV line is located 2.4 kilometers away, which would increase the potential generating capacity to 499 kW. In addition, the three chicken barns would make use of waste heat from the gen- erator in the winter, saving the farm money and fossil fuel use. o From this farm's manure alone, combined with corn or grass silage and FOG, 499 kW could be produced. In this case, connecting to the higher voltage lines would cost $432,000, so it may not be economically feasible to pay to connect. Further investigation is needed, but a minimum of 249 kW can be produced. - Sunwold Farms, Indian River. A hog farm with greater than 300 nutrient units (at 6 finishing hogs per NU, this translates to approximately 1800 hogs). This site is lo- cated along a single-phase distribution line, limiting its potential capacity to 100 kW. A 44 kV 3-phase distribution line, suitable for 499 kW of generating capacity, is 750 m away. o From this farm's manure alone, combined with corn or grass silage and FOG, at least 315 kW can be produced. Additional waste will be needed from farms within a 5 km radius, but in this case it may be worthwhile to pursue the larger 499 kW project and pay approximately $135,000 to connect. o The farm could also forego connecting to the electrical grid, and instead in- stall an on-farm micro-digester to offset the farm's gas needs (for chilling units or local heating needs), thereby reducing monthly energy costs. Three Roads Sunwold Kawartha Downs Erdine 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 1 - Kawartha Downs Raceway, Fraserville. The racetrack has its own permanent sta- bles (50-60 horses) and hosts more horses on race nights (up to 150); there are numerous small stables in close proximity, and food service onsite. Kawartha Downs has access to 44 kV 3-phase distribution lines, suitable for 499 kW of generating ca- pacity. Horse manure, however, is not very energy rich, so collecting manure from farms within a 5 km radius is a must at this site. There is also the potential to pursue a greater mix of off-farm waste streams at this site and pursue permitting and ap- proval through the Ministry of Environment instead of the Nutrient Management Act. - Erdine Farm, Hastings. This large dairy farm of approximately 150 head is located on a 3-phase 44 kV line, the largest capacity line. There is another large (over 150 head) dairy farm within a distance of less than a kilometre. o Manure from this farm plus silage and FOG could support a plant of up to 375 kW. Clustering with the neighbouring farm could increase potential generation capacity to over 500 kW, and the farm is well located along a 3- phase line with sufficient capacity for this size. RH Millen McFadden Holsteins 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 2 - RH Millen, Ennismore. A dairy farm with greater than 300 nutrient units (ap- proximately 200 cows, calves and heifers). This site is located along a single-phase distribution line, limiting its potential capacity to 100 kW. An 8.3 kV 3-phase line is located 100 m away from the farm, and a 44 kV 3-phase line is 1,500 m away, which would increase the potential generating capacity to 249 or 499 kW, respectively. o From this farm's manure alone, combined with corn or grass silage and FOG, up to 500 kW can be produced. At 1.5 km away, the cost to connect a 499 kW plant would be approximately $270,000, so it may still be worthwhile to pursue the project and pay to connect. o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. - McFadden Holsteins, Lakefield. A large dairy operation with approximately 110 cows. This site is located along an 8.32 kV 3-phase distribution line, limiting its po- tential generating capacity to 249 kW. o From this farm's manure alone, combined with corn or grass silage and FOG, at least 249 kW can be produced. Additional waste would be needed from farms within a 5 km radius to reach 499 kW. o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. - Thabor Farms and Clarkridge Farms, Woodville. These two dairy farms are lo- cated in close proximity to each other along County Road 46 and both house over 100 milking head of cattle. There are a number of other farms within a 5 km radius, Thabor, Clarkridge Vosbrae Glandine 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 3 which could also supply manure and/or silage feedstock to a digester at either of the farms. Neighbouring dairy farms include Timberly Lane (45-50 head), McKev (30 head), Matias (65 head) and Clarkvalley (45-50 head). A 3-phase 8.32 kV distribu- tion line runs along this road, suitable for generating capacity of 249 kW. A 3-phase 44 kV distribution line runs along Glenarm Rd., a distance of just under 2 km from the two farms. o Manure from either farm alone could supply a plant of up to 249 kW, if com- bined with silage and organic waste. Digestion of manure from both farms to- gether would allow for a plant of 499 kW with inclusion of silage and FOG, or if manure from the neighbouring farms mentioned above were included. The ad- ditional cost to connect to the 44 kV line necessary for a 499 kW plant would be approximately $360,000. o Alternatively, either farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. - Vosbrae Farms, Oakwood. This medium-sized dairy farm of 65-75 head is located on a single-phase 8.32 kV distribution line, at a distance of 1.7 km from a 44 kV 3- phase line. There are at least 3 dairy farms within a 5-km radius, including Schahill farm (45-50 head), Jlawnt, and Gibbsview. The Manintveld poultry farm, with 2 large chicken barns may also be close enough to supply chicken manure. o The farm's own manure plus silage and FOG could support a plant of 145 kW, while clustering with neighbouring farms could support up to 400 kW of generation capacity. However the farm's location on a single-phase line caps potential generation at 100 kW. o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. - Glandine Farms, Little Britain. This large dairy farm, and others along Little Brit- ain Road, have a good manure resource in livestock numbers, although electrical connections are not optimal. Most of the distribution lines in the immediate vicinity are single-phase lines, limiting potential generation capacity to 100 kW. Glandine Farms is located on an 8.32 kV single-phase line. The nearest 3-phase line is 2.5 km away. o This farm's resources could potentially support a 260 kW plant, however its distance from 3-phase distribution lines makes a 100 kW installation the only feasible option for grid connection. o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 4 - Thursthill Farms, Lindsay. This diary farm of over 100 milking head of cattle is lo- cated along a 3-phase 12.5 kV distribution line. The nearest 44 kV line is along Dunsford Road, 3.9 km to the north. There are at least three other dairy farms within a 5 km radius that could also supply manure to this project. o Manure from this farm alone plus silage and FOG could support a 249 kW plant. Clustering with neighbouring farms could increase potential genera- tion capacity, but the cost of connecting to a 44 kV 3-phase distribution line 4 km away would be prohibitive (in excess of $700,000). o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. - Smith Dairy Farm, Omemee. This large dairy farm of 100-120 head is located along a 3-phase 44 kV line, with a medium-sized dairy operation within 3 km (Ken- Mar Farms). o Manure from this farm alone plus silage and FOG could support a 249 kW plant. Clustering with neighbouring farms could increase potential genera- tion capacity to up to 450 kW, and the farm is well located along a 3-phase line with sufficient capacity for this size. o Alternatively, this farm could pursue an on-farm micro-digester for heating and chilling demand, without grid connection. Thursthill Ken-Mar Smith 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 5 Next Steps The next step is to contact the farms listed above and gauge their interest in biogas and, more specifically, community-owned biogas. An excellent way to do this would be to host a community information session and personally invite each of the above farms, as well as advertising the event throughout the County. This would give us the opportunity to present the idea to potential hosts and other farmers operating in close proximity (who could contribute additional manure and silage), as well as to meet potential investors who may be interested in investing in the Kawartha Region's energy and food future - with biogas. Once specific projects are identified, applications will be made to the Community Energy Partnership Program to help fund development costs, including the business plan, technical feasibility studies, feedstock testing, legal costs and contracting, project management and financing. Note: this is specific to projects intending to apply to the FIT program. About ReGenerate ReGenerate Biogas Inc. was founded by Daniel Bida, in order to pursue a solution to both the energy and environmental crises society is facing. ReGenerate provides communities around Ontario with the tools and assistance they need to own and operate their own bio- gas systems. This enables the production of renewable energy, reduced greenhouse gas emissions, and revenue for farmers. ReGenerate works with farmers and co-operatives to: assess project feasibility; obtain funding via grants and low-interest loans; procure technology; secure off-farm feedstock supplies; apply for permits and FIT contract; and manage the project's development. This report was co-authored by Daniel Bida, CFA and Marty Climenhaga, PhD. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 6 Resources - Community Energy Partnership Program (CEPP). www.communityenergyprogram.ca was launched in June 2010 to provide early stage funding to community power projects of up to $200,000 per project. Eligible projects: o Have an installed capacity greater than 10 kW and less than or equal to 10 MW; o Use wind, solar photovoltaic, biomass, biogas, landfill gas or waterpower; o Are located in Ontario; o Are economically viable and the subject of a future Feed In Tariff contract; o Are not funded by any other OPA funding program; and o Are developed by a "Community" Up to $75,000 is available to community-owned biogas projects less than 500 kW. - Feed-in Tariff (FIT). http://fit.powerauthority.on.ca/ was launched in October 2009 offering favourable rates for renewable energy projects operating in the Prov- ince of Ontario, as per the Green Energy Act passed in May of 2009. The program is administered by the Ontario Power Authority and has thus far awarded 32 contracts to biogas projects (14 on-farm) for a total of 23 MW (3 MW on-farm) of generating capacity. All of these projects must now receive permits and approvals from the newly established Renewable Energy Facilitation Office or the Ontario Ministry of Agriculture, Food and Rural Affairs. - Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA). http://www.omafra.gov.on.ca/english/engineer/ge_bib/biogas.htm is an excellent resource for any information needed about biogas in Ontario. It is written at a very accessible level, and continues to be updated with the latest information and stud- ies. OMAFRA awarded 45 $35,000 feasibility grants and 23 $400,000 construction grants to farmers investing in biogas over the last couple of years and has been inte- gral in getting the biogas industry off the ground in Ontario. - Renewable Energy Facilitation Office (REFO). www.mei.gov.on.ca/en/energy/renewable/index.php?page=refo_office A newly created office meant to help renewable energy projects navigate the different de- partments of the Ontario government that are needed to get approval for many re- newable energy projects, including off-farm biogas. - Green Municipal Fund (GMF). http://gmf.fcm.ca/Home/ Administered by the Fed- eration of Canadian Municipalities, the GMF was created to fund clean energy and efficiency projects completed by municipalities, municipally run organizations or partnerships involving a municipality. A $350,000 grant is available for pre-project costs and up to 80% of the capital costs are available in the form of low-interest loans. 4 2 H e i n t z m a n S t ., T o ro n to , ON - t e l e p h o n e : 4 1 6. 7 6 7. 9 7 3 1 - c o n n e c t @ r e g en er a t e b i o g a s.c o m 1 7 - Infrastructure Ontario (IO). www.infrastructureontario.ca/en/loan/municipal_corporations/index.asp A lend- ing program through the Ontario government directed at municipalities for a multi- tude of infrastructure related projects, including renewable energy. - City of Kawartha Lakes Green Hub Community Investment Plan. http://www.advantagekawarthalakes.ca/en/ouruniqueadvantage/greenhubcomm unityimprovementplan.asp The plan is intended to encourage investment with a fo- cus on green technologies and services. It is primarily focused on urban regenera- tion, but also includes a Green Innovation Grant Program with renewable energy as one focus area, with grants of up to $5,000 for project development work such as feasibility studies. The plan targets specific urban areas but also includes the rural hamlets of Little Britain and Woodville. - Hydro One. www.hydroone.com/Generators/Pages/Feed-InTariff.aspx The owner and operator of most of Ontario's transmission and distribution networks, any pro- ject outside of the area where Peterborough Utilities Corp operates will need to work with Hydro One to get connected. Many people have lamented the wait times waiting to get connected by Hydro One, increasing the attractiveness of projects where additional wires are not needed. Queue exemption also helps community- owned biogas over larger projects to connect faster. Acknowledgements This report was put together from information made available by the following organiza- tions: - The Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) - Hydro One - Greater Peterborough Area Economic Development Centre (GPA EDC) - The City of Kawartha Lakes - Kawartha Choice - Trent University - Green Tractors Omemee In addition, the authors of this report would like to thank Peter Rodriguez, Peter Doris, Grant Conrad, Jeremy Thurston, Stephen Hill, Beth Evans, and Renato Romanin for their assistance and invaluable advice in its preparation. The Peterborough Green Energy Coop provided the impetus for the initial study. Electronic copies available upon request About 40 million mattresses and box springs are sold in the United States each year, while the City of Hartford alone collects approximately 18,000 mattresses annually. With per unit disposal fees ranging from $10-$30, Hartford faced mattress disposal costs of more than $400,000 in 2011.1 Why the high cost? Most mattresses are currently disposed of in landfills or incinerators where their bulk makes them difficult to handle and expensive to manage. Mattresses do not easily compress in landfills, and their springs get trapped in equipment at Waste-to-Energy (WTE) facilities. Such difficulties have translated into high per-unit disposal fees, which municipalities must absorb. Motivated to reduce the high cost of mattress disposal, the City of Hartford Department of Public Works, with support from Mayor Pedro E. Segarra and the Connecticut Department of Energy and Environmental Protection (DEEP), sought help from the Product Stewardship Institute (PSI) in developing a legislative product stewardship solution that would increase mattress recycling and decrease costs to the City. While mattresses are one of the most costly waste streams for Connecticut municipalities, electronics and paint products waste streams posed similar difficulties in the past. In both cases, the enactment of statewide extended producer responsibility (EPR) legislative initiatives2, under which product manufacturers assume disposal costs, relieved local municipalities of significant financial burdens. Both programs have realized waste reduction and cost savings and therefore, the City chose an EPR legislative model as a feasible solution for its mattress disposal problem. With the support of various nationwide sponsors, PSI launched a national Mattress Stewardship Initiative in April 2011, including representatives from the mattress industry, state and local government agencies, recyclers, and other key stakeholders. Through this initiative, PSI developed a national model for EPR legislation, under which mattress manufacturers would be responsible for the cost of mattress disposal. States across the country could then use this model to develop state-specific legislation for mattress disposal and collection. The City of Hartford quickly recognized the impact current mattress collection and disposal practices would have on Connecticut-specific future legislation; the City, therefore, conducted a comprehensive case study to analyze the mattress collection and disposal process as performed by the City's bulky waste collection crew. Marilynn Cruz-Aponte, Assistant to the Director of the City's Public Works Department, and Lauryn Wendus, PSI Student Intern, led the study and gathered key information on the quantity and condition of mattresses throughout the disposal process as outlined in the following pages. HARTFORD'S HIGH COST OF MATTRESS DISPOSAL A comprehensive case study of Hartford, CT The City of Hartford Department of Public Works is responsible for and is committed to maintaining the city's physical infrastructure and providing quality services to the citizens of Hartford. Marilynn Cruz-Aponte City of Hartford, Assistant to the Director of Public Works Marilynn.Cruz- [email protected] Lauryn Wendus PSI Intern [email protected] 1. While this study was being written, the City of Hartford made an operational decision to select an alternative disposal approach that is estimated to reduce annual mattress disposal costs by up to 60%. 2. Connecticut passed Public Act No. 07-189 on electronics disposal in July 2007. Connecticut Public Act No. 11-24 on paint disposal was passed in June 2011. 2 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 EXECUTIVE SUMMARY The objective of this study was to assess how Hartford's mattress collection and disposal processes may affect: 1. Hartford's current mattress disposal costs. 2. Future legislative initiatives on mattress disposal protocol. Specifically, this case study focused primarily on the following issues surrounding current practices:  Quantity of mattresses collected  Quality of mattresses collected  Comparison to practices in surrounding municipalities On the quantity of mattresses collected, this study examined a sample of mattresses collected over a three week period, from August 1, 2011-August 18, 2011. During this timeframe, 950 mattresses were collected from curbside pickup, with an additional 93 mattresses collected from residents at the city's transfer station. Using data collected during this period, it is estimated that mattresses made up over half of Hartford's bulky waste loads, by weight. Furthermore, it is estimated that Hartford should ex- pect to collect about 18,000 mattresses annually. Illegal dumping significantly increases the number of mattresses the City of Hartford must collect each year. Residents from sur- rounding towns aiming to avoid disposal fees may illegally dump mattresses in Hartford's parks, vacant lots, and on city streets. Illegal dumping by seven-and-over family apartment complexes, for which the City is not required to provide waste pickup, is a particular problem. A significant portion of Hartford's population is highly transient, and landlords of large apartment complexes do not want the burden of mattress disposal costs when residents leave behind mattresses and other bulky waste during a move or eviction. An on-site observation of bulky waste pickup was performed to examine the quality of mattresses collected. Upon collection, many mattresses were extremely worn, wet, and dirty. Hartford's bulky waste collection process provides weekly pickup to a given district, so mattresses could remain on city curbs for up to six days before collection. This means that mattresses may be subject to external conditions, such as rain, snow, and traffic debris before pickup, and may not qualify for recycling options. Connecticut's new mattress de-manufacturing recycling facility in Bridgeport, for instance, cannot accept mattresses that have been excessively wet or soiled because recyclable cotton and foam material are likely to be contaminated with mold or other matter that could threaten consumer safety. The facility also has difficulty handling mattresses that have lost their original form, as current recycling processes are mostly manual. Since Hartford's mattress collection process is not manual, and instead uses a large operator claw that contorts and crushes mattresses upon pickup, it is unlikely that many of Hartford's mattresses will hold up to current recycling eligibility standards. To analyze Hartford's collection practices in comparison to practices in surrounding municipalities, this study evaluated results of surveys distributed to surrounding towns. There was a noticeable lack of statewide uniformity in mattress collection and dis- posal processes. Many towns mandated that residents deliver their mattresses to the town's transfer station for disposal or ar- range for pickup by a private hauler. This requirement, although perhaps ideal from a municipal collection standpoint, is not feasible for a city such as Hartford where many residents either own economy-sized cars or rely on public transportation. Other Connecticut municipalities also varied in the use of resident disposal fees and storage methods. Statewide disposal fee discrepancies contribute to illegal dumping in municipalities with no fees. Storage methods among towns varied between open and closed containers; most towns leave their mattresses in open containers, subject to external weather conditions, which jeop- ardizes mattresses' recyclability. Such variations, as well as the difficulties associated with mattress collection and disposal practices as noted by many Connecticut municipalities, suggest the need for a uniform solution. The high quantity of mattresses collected, declining quality of mattresses collected and stored, and inconsistent statewide mat- tress collection practices and fees are collectively contributing to Hartford's high mattress disposal costs. While municipalities are responsible for the collection of public waste streams, they should not be forced to handle unlimited quantities of a poten- tially unrecyclable and expensive waste stream. Under an extended-producer-responsibility legislative model, manufacturers would share responsibility and assume related disposal costs to ease the burden on Connecticut municipalities. While develop- ing this model, however, Connecticut must cautiously consider the impact collection methods and end-of-life product quality will have on recycling eligibility and future disposal costs. 3 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 DEFINITIONS The following terms are used commonly throughout the study and their meanings as related to the study are defined below:  Bulky Waste & Recycling Center - Located at 180 Leibert Road in Hartford, Conn., this is the City's permitted bulky waste transfer station facility. This facility will be referred to as "Hartford's transfer station" or "transfer station".  Bulky Waste - Examples of Hartford's bulky waste stream include box springs and mattresses, upholstered fur- niture, lumber, wood, branches, rugs, and carpets. The City of Hartford has the following resident guidelines for the pickup of bulky waste as cited on its website: All wood and branches must be bundled and tied with strings; rugs and carpets must be folded and tied with strings. Residents may also use the drop-off containers at Hartford's transfer station for scrap metal and bulky waste only; garbage will not be accepted at the landfill.  Mattresses - The term "mattress" refers to mattresses and/or box springs of all sizes, including twin, full, queen, and king. A futon is also considered a "mattress" and is counted as one unit. A mattress/box spring set is counted as two "mattresses" for the purposes of this study. A box spring by itself is counted as one unit.  Trip -The term "trip" refers to the delivery of one truck load of bulky waste or completion of the driver's share of the route. Under either circumstance, the driver is required to dispose of all waste in his/her truck at the transfer station, thereby completing one trip.  Load-One (truck) "load" of bulky waste is considered complete at the time a driver delivers the waste to the transfer station.  Mattress Stop- A "mattress stop" refers to a pickup location within the bulky waste collection route where at least one mattress is included in the bulky waste sample. STUDY OVERVIEW The study is composed of five sections: 1. Bulky Waste Driver Surveys. Daily surveys were distributed to bulky waste collection drivers from August 1, 2011 - August 18, 2011.3 The goal of the surveys was to collect data on the quantity and location of mattress pickups along the bulky collection route. 2. Transfer Station Gatekeeper Surveys. Daily surveys were distributed to the gatekeeper at the city's transfer station from August 1, 2011 - August 18, 20113. The goal of the surveys was to collect data on the quantity of mattresses that residents delivered to the transfer station. 3. Bulky Waste On-site Observation. An on-site observation was performed on the bulky waste collection route on July 27, 2011 to understand Hartford's curbside collection process. 4. Outreach to Surrounding Municipalities. Surveys were distributed to surrounding municipalities to gather in- formation on each town's respective mattress collection and disposal process. The following towns responded to the survey: Cromwell, East Granby, Ellington, Glastonbury, Granby, Meriden, West Hartford, Wethersfield, and Windsor Locks. 5. Pilot Recycling Program. Information was obtained from Winston Averill, a Connecticut Regional Recycling Coordinator, who is proposing to run a pilot mattress recycling program in 12 southeastern Connecticut towns. 3. The study timeframe does not include dates at the end of the month. While there may be a correlation between the number of disposed mattresses and housing transiency/rent cycles, this relationship does not fall within the scope of this study. 4 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 DRIVER SURVEY DATA Over an approximate three-week period, the bulky waste collection crew collected 950 mat- tresses. The majority was collected via curbside collection, while a small percentage was collected from parks, vacant lots, and other sources. See Exhibit A below for a detailed breakdown of mattress origins. Exhibit A Exhibit A. Of the 950 total mattresses collected, 96% were from curbside col- lection4. Of the remaining mattresses, 2% were collected from parks, with the remaining 2% combined from vacant lots and other sources. 4. The total number of mattresses from curbside collection may include illegal dumping of mattresses at 7+ family apartment com- plexes. Drivers did not differentiate these pickups from curbside pickups at 1-6 family residences. Based on the 950 total mattresses collected, the following statistics were also derived from driver survey data:  Average of 1.94 mattresses collected per mattress stop  Average of 12.94 mattresses collected per truck load  Mattresses made up approximately 51% of bulky waste loads by weight. See Appendix A for a derivation of the above calculations. Judging from the data above, Hartford's bulky waste collection crew is inundated with mat- tresses on a regular basis. Assuming the collection statistics are a representative sample of typical mattress collection, Hartford should expect to collect about 16,500 mattresses per year from curbside collection. 5 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 GATEKEEPER SURVEY DATA Over the study period, the transfer station's gatekeeper noted 26 residents disposing of mattresses, with an average of 3.57 mattresses/resident. The gatekeeper recorded 93 total mattresses dis- posed of by residents. Resident mattresses disposed of directly at the transfer station are likely to be eligible for recycling if stored in a closed container, as they are not typically deformed by collec- tion or exposed to weather elements for long periods of time. Mattresses delivered by residents came from a variety of sources. See Exhibit B for a breakdown of the number of mattresses by resi- dent type. Exhibit B Exhibit B. Landlords delivered 55% of the mattresses to the transfer station. South Park Inn was responsible for 25% of mattresses, followed by Hartford Housing Au- thority at 12% and other resident businesses and organizations at 8%. No individual residents disposed of mattresses at the transfer station during the three-week pe- riod. The following information was also derived from gatekeeper survey data: Resident Type Average Number of Mattresses Delivered/Visit Landlord 2.68 South Park Inn 11.50 Hartford Housing Authority 3.67 Other Business/Organization 4.00 See Appendix B for a derivation of the above calculations. Lack of transfer station use for mattress disposal by individual residents is owed primarily to free, citywide curbside collection. In addition, Hartford residents are also limited by transportation. Many residents do not own vehicles and/or rely solely on public transportation, or own small vehicles not suitable for transporting large and bulky mattresses. 6 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 ON-SITE OBSERVATION An on-site observation of the mattress collection process was performed on Wednesday July 27, 2011. A City car fol- lowed one of two bulky waste collection trucks to observe the mattress collection process by Department of Public Works employees. Observations were made on the following attributes: 1. COLLECTION SCHEDULE. The City of Hartford collects bulky waste every week, Monday-Friday, servicing a different city district each day. There are approximately 25,000 stops in total, and the routes are distributed so to serve 5,000-6,000 customers per day. Currently, there is no mandatory on-call system for bulky waste col- lection, so drivers must cover the entire route in search of curbside bulky waste. On each of the five collection days, two trucks, with one employee per truck, cover bulky waste pickup for a particular district. Each truck's employee is dually responsible for both driving the truck and facilitating the physical collection of bulky waste. Again, it is important to note that there is no information available to drivers regarding the quantity of waste or pickup location prior to collection. Therefore, employees must coordinate with each other to inspect for bulky waste on each street within the day's covered district. Drivers coordinate with each other while beginning pickup on opposite ends of a particular route, and communicate their status to the opposite driver as they pro- gress through their half of the route. Ideally, both drivers will complete pickup for an equal number of stops, although uneven distribution of waste throughout the route often makes this goal unrealistic. 2. COLLECTION MECHANICS. Collection is not manual. All bulky waste is collected with open trucks featuring an operator "claw" that facilitates the movement of waste from ground level into the truck. The operating me- chanics for the claw are located on the outside of the bulky waste truck. Therefore, the employee must exit the truck at each collection point to operate the claw. Drivers collect waste until the truck is full. Upon each full load, the employee must drive to the transfer station to dispose of all waste collected. After disposal, the employee returns to his or her route to finish collecting waste. According to an interview with bulky waste drivers, the quantity of waste varies by day; Monday, Thurs- day, and Friday are the heaviest collection days. On a heavy collection day, it may take a driver up to three trips to the transfer station to collect all of the waste on his or her portion of the route. Light to moderate col- lection days typically produce one to two loads of waste per truck. Although the operator claw reduces manual labor, it does not preserve the integrity of the items being col- lected. As can be seen in Figure 1 below, the claw deforms mattresses - folding, twisting, and crushing them upon collection. Figure 1 Figure 1-A. A single mattress is handled by the operator claw and creased at the center where the claw arms grasp the mattress. Figure 1-B. Mattresses are crushed by the weight of the operator claw once placed into the collection container. Figure 1-C. A group of mattresses are mangled by the operator claw. Splintered wood can be seen in the middle of the pile as mat- tresses are transported. 7 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 ON-SITE OBSERVATION (CONTINUED) 3. MATTRESS ORIGINS. The majority of mattresses were collected on the curb in front of single and multi-family dwellings for which the city is responsible. However, there were three incidents during which mattress pickup was performed at large, seven-and-over family apartment com- plexes where private collection services are mandated. Instances of illegal dumping add to the total cost of mattress disposal for the City of Hartford, and contribute to the large quantity of mattresses found on Hartford's streets. 4. MATTRESS QUANTITY. Judging by visual observation, mattresses were the most commonly seen item during bulky waste pickup followed by sofas and electronics. It was approximated that roughly ¾ of each load was composed of mattresses. Over the course of 1 hr, 45 minutes on the first trip, the truck was followed for 14 stops, nine of which included mattresses. Each mattress stop included between two and five mattresses placed for collection, with an average of three mattresses per mattress stop. A total of 28 mattresses were counted over the 14 stops, with an additional eight mattresses likely to be collected before the truck completed its first trip and disposed of a full truck load at the transfer station. Over the course of approximately 2 hr, 30 minutes on the second trip, the truck was followed for the remainder of its route -- a total of 27 stops. Fourteen stops contained mattresses, and there were between one and four mattresses per mattress stop. See Exhibit C for data on the quantity of mattresses found and collected along the bulky waste collection route. Exhibit C Total Stops Followed Stops with Mattresses Total Mattresses Collected Percent of Stops with Mattresses Average Number of Mattresses per Mattress Stop Trip 1 14 9 28 64% 3.11 Trip 2 27 14 30 52% 2.14 On both trips, over half of the stops included mattresses, with an average of two to three mat- tresses per mattress stop. A total of 58 mattresses was collected for both trips, and assuming the second truck experienced similar results, we could expect that over 100 total mattresses were collected throughout the day. See Appendix C for a derivation of the above calculations. 8 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 ON-SITE OBSERVATION (CONTINUED) 5. MATTRESS QUALITY. Many of the mattresses were extremely worn at the time of pickup, and a number also appeared wet. Because collection for a particular district is only performed once per week, there is no way to tell exactly how long mattresses have been on curbs and subject to various weather conditions (as seen in Figure 2 below). Figure 2 The mattresses in the above image appear excessively worn and dirty. Their placement on the side of the road leaves them subject to debris from nearby traveling vehicles in addition to external weather conditions. In the winter, mattresses can be hidden and buried underneath snow piles for weeks be- fore collection crews are able to pick them up. Subject to such circumstances, mattresses are unlikely to qualify for many recycling options. Bradford Mitchell, Mattress Recycling Project Manager at Park City Green in Bridgeport, states that mattresses cannot qualify for recycling if they are unduly wet or soiled. Mattresses that are excessively wet or soiled cannot be recycled because recyclable cotton and foam material could be contaminated by mold and other matter. While light dust or dirt does not pose a serious threat, any extensive water or soil damage that is likely to have seeped through the mattress may render it unrecyclable. It is also important for mattresses to maintain their original form if they are to be recycled, as Park City Green's current mattress recycling practices use manual deconstruction. Deformed mattresses that have been crushed by the weight of Hartford's bulky waste operator claw make manual decon- struction processes more difficult, and consequently more expensive for the recycling facility. As mat- tress recycling facilities progress, processes may evolve to better accommodate mattresses that have been significantly altered in form, but there is no guarantee of such modifications by recycling facili- ties at this time. Therefore, due to the impact that current collection processes have on mattress quality, Hartford's operational method of collection may need to be altered if mattress recycling is mandated in the future. Figure 2. Mattresses placed haphazardly on the side of the street among parked cars. 9 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 ON-SITE OBSERVATION (CONTINUED) 6. SURROUNDING CONDITIONS. The on-site observation was performed under ideal conditions. The weather was 85 degrees and sunny, and traffic was light to normal throughout the majority of the route. The following items were noted as potential obstacles that directly affected the mattress collection process: 1. PLACEMENT OF MATTRESS ON CURB. Throughout the observation, mattresses appeared on curbs and streets in a number of ways. Some mattresses were piled horizontally on curbs, while others were placed vertically leaning on trash containers or surrounding other bulky waste. See Figure 3 for a detailed depiction of mattress placement. Figure 3 Figure 3-A. An example of mattresses stacked and leaning on other curbside bulky waste. Figure 3-B. Mattresses are stacked and leaning on a nearby vehicle. The bulky waste driver must handle mattresses to position for access by operator claw. Figure 3-C. Mattresses are placed for collection in an area not easily accessible by operator claw. Driver must handle mattresses by hand and potential bedbug con- tamination is a concern. The varying placement of mattresses on curbs and streets affected the time it took for em- ployees to collect waste. Under certain circumstances, employees needed to manually move mattresses so they were positioned in a way that the operator claw could effectively lift them into the truck. Any time employees must physically handle mattresses, bedbug contamination is a possibil- ity. Currently, gloves are the only form of personal protective equipment employees must wear when handling waste. With no other protective equipment required, employees' clothing and skin are at risk for bedbug contamination. If Public Waste employees must continue to manually pick up mattresses, further protective equipment should be provided to address potential health and safety hazards. 10 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 ON-SITE OBSERVATION (CONTINUED) 2. TRAFFIC. On more than one occasion, traffic negatively affected bulky waste collection. If there was heavy oncoming traffic and trucks were not able to safely cross the street to pick up waste, drivers had to revisit the same street twice to collect waste on both sides of the street. 3. TELEPHONE POLES AND WIRES. Nearby telephone poles and wires can make collection difficult with the operator claw (as seen in Figure 4 below). Figure 4 While Hartford's Public Works employees are very skilled in maneuvering the operator claw, the danger involved in operating such large machinery near electrical wires should still be noted when evaluating Hartford's current collection processes. OUTREACH TO SURROUNDING MUNICIPALITIES Survey results led to the following conclusions regarding mattress collection and disposal in surrounding municipalities:  Lack of Uniformity. Collection methods varied by town. Towns such as Windsor Locks and West Hartford pro- vided curbside pickup with a per-mattress fee ($30 and $45, respectively). Most towns, however, mandated that residents deliver their mattresses to the town's transfer station for disposal or arrange for pickup by a pri- vate hauler. Disposal fees also varied among towns. Towns such as Glastonbury and Granby charged residents a per mat- tress fee of $6 and $10, respectively. Other towns, such as East Granby, charge residents only for transfer sta- tion permits, and do not charge a per-mattress fee. East Granby representatives noted that because of the town's fee structure, they are concerned that the town is taking mattresses from other communities, resulting in out-of-town residents avoiding per-mattress fees. Storage methods of disposed mattresses also varied by community. Only Cromwell and Granby indicated that their town's mattresses were stored in closed containers. The remainder of towns stored mattresses in open containers, which left mattresses subject to environmental conditions, potentially diminishing the quality for recycling.  Inconsistent Quality/Acceptability for Recycling. Statewide variations in collection, disposal, and storage hin- der a waste stream with consistent standards. Quality discrepancies will make it difficult for state legislation to mandate mattress recycling because the eligibility of mattresses for recycling is directly tied to municipal collection processes. Issues surrounding municipal collection processes must be addressed when drafting statewide mattress legislation. 11 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 PILOT MATTRESS RECYCLING STUDY As of October 2011, Winston Averill, Regional Recycling Coordinator of Southeastern Connecticut Regional Resource Recovery Authority (SCRRRA), is planning to run a pilot program for the recycling of mattresses in the Authority's 12 member towns, upon approval from the SCRRRA Board of Directors. Averill hopes to establish a trailer at the regional transfer station to collect mattresses and deliver them to the Bridgeport, Conn. recycling facility. Averill plans to meas- ure the following:  Number of mattresses collected  Time it takes to fill the trailer with mattresses  Weight of trailer  Cost to deliver mattresses to Bridgeport facility (time, transport costs, etc.)  Unload time of mattresses once delivered to Bridgeport facility After obtaining the following information, Averill will provide a complete analysis of the process to the City of Hartford and other relevant stakeholders upon request. HARTFORD'S CHANGE IN MATTRESS DISPOSAL METHOD With Hartford's mattress disposal costs projected to exceed $400,000 in fiscal year 2011, senior management elected to contract with a private bulky waste hauler in an effort to reduce costs. Whereas Hartford's regional disposal facility treats mattresses as a separate waste stream and charges a per unit fee, mattresses can legally be disposed of with bulky waste, depending on the receiving facility. Therefore, Hartford merged mattresses with other bulky items, and arranged for disposal (at $85/ton) that resulted in a cost reduction of mattress disposal fees. The City of Hartford is working to calculate the exact savings from commingling mattresses with bulky waste, but anticipates an approximate 60% reduction in disposal costs. However, even with significant savings, the cost of mattress disposal remains unsus- tainable for the City of Hartford, and further strains the City's limited funding. SUMMARY OF KEY POINTS Outlined below are a series of key takeaways from this study:  In Hartford, mattresses made up approximately 51% of bulky waste loads, by weight. This is a significant factor when considering the cost to the City of Hartford. Even with the upcoming contractual change to treat mattresses as bulky waste subject to a standardized tonnage fee, mattresses alone will still account for over half of Hartford's bulky waste disposal costs.  In Hartford, collection methods affect the ability to recycle this waste stream. Mattresses cannot be unduly wet and must maintain their original form to be eligible for recycling, and as was observed in this study, Hart- ford's current collection process is not conducive to meeting these requirements. Collection equipment de- forms mattresses, and weekly pickup can leave mattresses vulnerable to roadside debris and weather condi- tions for up to six days before pickup. While transitioning collection methods from operational to manual pickup may greatly reduce the destruction of mattresses during pickup, it also subjects Hartford Public Works employees to a potential health risk, as mattresses may be infested with bedbugs that can easily contaminate employees' skin and clothing.  A lack of statewide uniformity in storage practices creates a substantial degradation in mattress quality for recycling feedstock. In Hartford and in other parts of the state, mattress collection and/or storage methods degrade mattress quality and render a smaller population of mattresses available for recycling feedstock. Col- lection methodologies and storage of mattresses in open containers at municipal transfer stations subjects mattresses to harsh weather conditions and other factors that may limit their eligibility for recycling.  Instances of illegal dumping add to the total cost of mattress disposal for the City of Hartford, and contrib- ute to the large quantity of mattresses found on Hartford's streets. There is likely a connection between illegal dumping and the fees charged to residents for mattress disposal in surrounding towns. Frustrated resi- dents who do not want to incur a fee for mattress disposal may illegally dump their mattress in Hartford, knowing the City provides free curbside collection. 12 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 RECOMMENDATIONS Based on the information collected in this study the following recommendations are made: 1. Mattress disposal costs should not be borne by municipalities. Municipalities should not bear sig- nificant mattress disposal costs simply because they are responsible for collection of public waste streams. Municipalities cannot control the quality or the number of mattresses collected, and un- der the current model, are forced to handle unlimited quantities of potentially unrecyclable mat- tresses at their own expense. Attempts by municipalities to transfer disposal costs to residents instead of incurring costs directly is also not ideal, as resident fee structures come with burdensome oversight and administrative ef- fects. A lack of standardization among resident fee structures also creates frustration among resi- dents. Varying fees among municipalities may tempt residents to illegally dispose of their mattress in their own town, or in a surrounding town, to avoid paying a fee. 2. Mattress manufacturers should assume mattress disposal costs. Manufacturers need to be aware of the lifecycle costs associated with the products they produce. If manufacturers are not held re- sponsible for the environmental and financial impacts of product disposal, there is no incentive for manufacturers to consider such implications during product development. Furthermore, if product disposal is in the hands of private-sector manufacturers versus public government oversight, under- lying economic principles should establish the most efficient, cost-effective solution to the problem. Mattress manufacturers do not want excessive disposal costs affecting their bottom line, and will, therefore, have incentive to develop strategies to alter current production processes or standardize recycling practices in exchange for cost-reduction savings. 3. Caution must be taken in developing mandated recycling goals within future legislation, as collec- tion methods and end-of-life product quality will affect recycling eligibility. Mattresses must maintain their original form and cannot be severely altered or wet to qualify for current recycling methods.  As seen in Hartford, many municipal collection operations may not be suited to handle an immediate shift toward mattress recycling. However, many other institutions (such as ho- tels, universities, and retailers) have large quantities of mattresses for disposal that are likely to meet the criteria for recycling, and could help provide feedstock for recycling.  Mattress recycling must evolve into an affordable disposal solution so manufacturers can absorb the lowest possible cost. The success of mattress recycling facilities is linked to scale, and therefore, there must be enough feedstock to sustain production operations. Sources currently generating acceptable feedstock for these facilities could likely provide a foundation for mattress recycling facilities to grow and expand operations while collection processes are altered to meet recycling compliance standards or recycling practices evolve to accommodate lower-quality mattresses. The City of Hartford, with the help of the Connecticut Department of Energy and Environmental Protection and the Product Stewardship Institute, is currently working on a statewide Extended Producer Responsibility (EPR) bill to be introduced during the 2012 Connecticut legislative session. For more information or to track the pro- gress of this initiative, visit the Product Stewardship Institute's website at http://www.productstewardship.us/ index.cfm. 13 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 APPENDICES APPENDIX A A sample of truck loads were weighed upon completion and delivery to the transfer station. The following data was collected: A B C D E LOAD # LOAD WEIGHT IN POUNDS NUMBER OF MATTRESSES COLLECTED ESTIMATED MATTRESS WEIGHT IN POUNDS (C x 100) MATTRESS WEIGHT AS A PERCENTAGE OF LOAD WEIGHT (D/B) (Assumes an estimated weight of 100 lbs/mattress5) 1 4,880 11 1,100 22.54% 2 3,100 24 2,400 77.42% 3 4,360 24 2,400 55.05% 4 3,180 25 2,500 78.62% 5 4,200 32 3,200 76.19% 6 3,600 23 2,300 63.89% 7 4,360 24 2,400 55.05% 8 3,520 24 2,400 68.18% 9 1,920 9 900 46.88% 10 4,980 17 1,700 34.14% 11 3,320 19 1,900 57.23% 12 3,200 21 2,100 65.63% 13 4,560 22 2,200 48.25% 14 3,520 30 3,000 85.23% 15 4,180 24 2,400 57.42% 16 5,720 26 2,600 45.45% 17 3,720 20 2,000 53.76% 18 1,500 4 400 26.67% 19 4,740 15 1,500 31.65% 20 3,960 19 1,900 47.98% 21 4,180 18 1,800 43.06% 22 4,020 23 2,300 57.21% 23 5,380 31 3,100 57.62% 24 3,660 22 2,200 60.11% 25 1,480 2 200 13.51% 26 5,960 15 1,500 25.17% 27 2,580 7 700 27.13% 28 3,440 28 2,800 81.40% 29 2,900 9 900 31.03% 30 5,280 22 2,200 41.67% 31 4,140 14 1,400 33.82% 32 3,500 11 1,100 31.43% 33 3,320 17 1,700 51.20% 34 5,560 16 1,600 28.78% 35 4,660 23 2,300 49.36% 36 3,580 24 2,400 67.04% 37 5,940 33 3,300 55.56% 38 3,640 23 2,300 63.19% 39 2,540 11 1,100 43.31% 40 5,340 30 3,000 56.18% 41 4,800 12 1,200 25.00% 42 3,360 28 2,800 83.33% 43 3,660 15 1,500 40.98% 44 4,940 29 2,900 58.70% AVERAGE 3,963 20 1,991 50.52% 5. Tempur-Pedic lists their mattresses as weighing anywhere between 60 and 185 lbs., depending on size and model. Foundations are listed as weighing between 50 and 75 lbs. For more information, visit http://www.foamorder.com/tempur-pedic_4.html. 14 Hartford's High Cost of Mattress Disposal Prepared by the City of Hartford, Department of Public Works October 28, 2011 APPENDIX B A B C D Resident Type Number of Mattresses Delivered to Transfer Station Number of Visits to Transfer Station Average Number of Mattresses/Load (B/C) Landlord 51 19 2.68 South Park Inn 23 2 11.50 Hartford Hous- ing Authority 11 3 3.67 Other 8 2 4.00 APPENDICES (CONTINUED) A B C D E Number of Mattresses Collected Number of Mattress Stops Number of Loads Average Number of Mattresses/Mattress Stop (A/B) Average Number of Mattresses/Load (A/C) 950 490 74 1.94 12.84 APPENDIX A (CONTINUED) APPENDIX C A B C D E Total Stops Followed Stops with Mattresses Total Mattresses Collected Percent of Stops with Mattresses (B/A) Average Number of Mattresses/Mattress Stop (C/B) Trip 1 14 9 28 64% 3.11 Trip 2 27 14 30 52% 2.14 Managing Pet Waste Did you know that pet waste is hazardous to the health of people and pets? Abandoned pet waste can contain a host of diseases and parasites that can infect other pets or in some cases be transmitted to people. Not picking up after your dog is considered littering. Owners are required to pick up and properly dispose of feces left by their pet. Dog and cat feces are banned from garbage by Metro Vancouver at the Matsqui Transfer Station. How to dispose of pet waste The following options are available to properly dispose of your pet's waste: Bury it in your in your backyard or in a pet waste - composter. See reverse side for composter ideas. Flush it down the toilet. Be sure to remove - any kitty litter or dirt. Kitty litter is often made of absorbent clay which can expand when wet and block sewer lines. Remove pet waste from ALL bags before flushing down the toilet. Plastic bags or bags labeled "flushable, water soluble or biodegradable" are not accepted in the sewer system. Use a pet waste pick up service. Visit - www.abbotsford.ca/engineering for local service companies. Kitty litter can be disposed of in the regular - garbage according to the following guidelines: Kitty litter must be double bagged and securely tied before being placed in the garbage container. No more than 5L of kitty litter is accepted in any one container. A pet owner's guide to Build your own pet waste composter Follow these steps to properly compost dog waste: Choose a location that is a suitable distance away - from your other composting systems and vegetable gardens, and from any water body, standing water, high groundwater, or groundwater well. Dig a hole in the ground approximately 60-90 cm - (2-3 ft) deep and 60 cm (2 ft) across. Add a thick layer of shredded cardboard or other - carbon-rich, absorbent material (coir, shredded paper, aged straw etc.) in the bottom. Use some sort of enclosure over top like a regular - plastic backyard composter top. It will control the amount of water added and prevent flooding, allow you to add more material, and will help ward off children and animals. Add your pet's waste along with more bedding - material or a layer of soil and sprinkle with water following each deposit. Finished compost can be used on ornamental - trees and shrubs. www.abbotsford.ca/engineering ü DO Bury pet waste under ornamental trees and shrubs. Flush pet waste down a toilet where it can be treated by the waste water treatment facility. Remove pet waste from ALL bags (plastic or biodegradable) before flushing down the toilet. Place soiled bags in the regular garbage. x DON'T Add pet waste to your backyard compost bin. It could make your compost unhealthy, retain odours and attract pests. Bury pet waste near a vegetable garden. Put pet waste into the storm sewer. Storm sewers do not connect to the sanitary sewers and treatment facilities, so pet waste can cause water pollution and present health risks to people and animals. Compost kitty litter and feces. Solid Waste as a Resource REVIEW OF WASTE TECHNOLOGIES 140 Review of Waste Technologies Solid Waste as a Resource Solid Waste as a Resource Review of WasteTechnologies Table of Contents Section 1: Waste Management System Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Definitions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Technology Vendors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Integrated Waste Management Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146 Section 2: Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 New and Emerging Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 General Systems Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174 Environmental Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Energy Implications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Section 3: Composting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182 System Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .184 Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187 Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193 New and Emerging Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202 Environmental Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Energy Implications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206 Solid Waste as a Resource Review of Waste Technologies 141 Section 4: Anaerobic Digestion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209 Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214 New and Emerging Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215 Environmental Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221 Waste Diversion Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Wastewater Discharge Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Energy Implications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .223 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .224 Section 5: Thermal Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226 Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 Specific Technologies/Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231 New and Emerging Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .237 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241 Environmental Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .242 Energy Implications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .246 Section 6: Landfilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248 Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 New and Emerging Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 General Systems Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Environmental Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256 Energy Implications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .257 Lessons Learned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .258 TABLES AND FIGURES Tables Table 2.1 Advantages and Disadvantages of Hydraulic Side-loading Recycling Truck . . . . . . . . . .156 Table 2.2 Advantages and Disadvantages of Conventional Rear-packer Trucks for Collection of Recyclables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Table 2.3 Advantages and Disadvantages of Dual-compartment Collection Vehicles . . . . . . . . . .157 Table 2.4 Advantages and Disadvantages of Drop-off Programs/Depots for Collection of Recyclables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158 Table 2.5 Typical Processing Equipment at MRFs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Table 2.6 Recycling Collection and Processing Combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Table 2.7 GHG Emissions from Recycling Compared to Landfilling of 1,000 Tonnes of Recyclable Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Table 2.8 Acid Gas Emissions and Smog Precursor Effects from Recycling Compared to Landfilling of 1,000 Tonnes of Recyclable Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177 Table 2.9 Toxic Emissions from Recycling Compared to Landfilling of 1,000 Tonnes of Recyclable Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Table 2.10 Examples of Energy Savings Resulting from Using Recycled Rather than Virgin Feedstock in Manufacturing Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .179 Table 2.11 Recycling Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Table 3.1 Advantages and Disadvantages of Public Yard Waste Drop-off Systems . . . . . . . . . . . .187 Table 3.2 Advantages and Disadvantages of Seasonal Curbside Service . . . . . . . . . . . . . . . . . . . . .188 Table 3.3 Advantages and Disadvantages of Weekly or Biweekly Curbside Collection . . . . . . . . .188 Table 3.4 Advantages and Disadvantages of Loose Material Set Out . . . . . . . . . . . . . . . . . . . . . . .189 Table 3.5 Advantages and Disadvantages of Plastic Bags, Debagged at Site . . . . . . . . . . . . . . . . .190 Table 3.6 Advantages and Disadvantages of Plastic Bags, Debagged at Curb . . . . . . . . . . . . . . . . .191 Table 3.7 Advantages and Disadvantages of Compostable Paper Bags . . . . . . . . . . . . . . . . . . . . . .191 Table 3.8 Advantages and Disadvantages of Rigid Plastic Containers . . . . . . . . . . . . . . . . . . . . . . .192 Table 3.9 Advantages and Disadvantages of Turned-windrow Composting . . . . . . . . . . . . . . . . . .196 Table 3.10 Advantages and Disadvantages of Static Pile Composting . . . . . . . . . . . . . . . . . . . . . . .198 Table 3.11 Advantages and Disadvantages of Channel Composting . . . . . . . . . . . . . . . . . . . . . . . . .199 Table 3.12 Estimated GHG Emissions from Composting 1,000 Tonnes of Organic Waste Compared to Landfilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204 Table 3.13 Acid Gas and Smog Precursor Emissions from Composting 1,000 Tonnes of Organic Waste Compared to Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Table 3.14 Toxic Emissions from Composting 1,000 Tonnes of Organic Waste Compared to Landfilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205 Table 3.15 Composting Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207 Table 4.1 AD Facility Sizes Required for Different Feedstock and Community Sizes . . . . . . . . . .216 Table 4.2 Estimated Capital and Operating Costs for "Generic" AD Plants . . . . . . . . . . . . . . . . . .218 Table 4.3 GHG Reductions of a 10,000 tonne/year AD Plant With and Without Carbon Sequestration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222 Table 4.4 Anaerobic Digestion Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225 Table 5.1 Canadian Examples of Thermal Treatment/Destruction Technologies . . . . . . . . . . . . .226 Table 5.2 Estimated GHG Emissions from EFW Compared to Landfill of 1,000 Tonnes of Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 Table 5.3 Estimated Acid Gas and Smog Precursor Emissions from EFW Compared to Landfill of 1,000 Tonnes of Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244 142 Review of Waste Technologies Solid Waste as a Resource Solid Waste as a Resource Review of Waste Technologies 143 Table 5.4 Estimated Toxic Emissions from EFW Compared to Landfill of 1,000 Tonnes of Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245 Table 5.5 Thermal Treatment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247 Table 6.1 Two Bioreactor Landfills Approved in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .254 Table 6.2 Landfilling Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259 Figures Figure 2.1 Typical Recycling Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Figure 2.2 Decision Tree for Recyclables Collection and Processing . . . . . . . . . . . . . . . . . . . . . . . . .152 Figure 2.3 Typical Processing Requirements for Single-stream System . . . . . . . . . . . . . . . . . . . . . .166 Figure 2.4 Typical Processing Requirements for Partially Commingled System - Container Fraction Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Figure 2.5 Typical Processing Requirements for Partially Commingled System - Fibre Fraction Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Figure 2.6 Typical Processing Requirements for Fully Segregated Recyclables . . . . . . . . . . . . . . . .169 Figure 2.7 MRF Annualized Capital and Operating Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .176 Figure 3.1 Simplified Composting Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183 Figure 3.2 Open Windrow Composting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195 Figure 3.3 Aerated Static Pile Composting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Figure 3.4 Channel Composting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199 Figure 3.5 In-vessel Composting System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200 Figure 4.1 Typical Schematic of an AD Plant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211 Figure 6.1 Range of Principal Technical Elements of a Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249 T he Solid Waste as a Resource: Review of Waste Technologies profiles a range of proven and emerging solid waste management technologies appropriate for Canadian municipalities to assist municipal leaders and waste managers select best practices. Although technically feasible technologies are described, preference should be given to those that treat waste as a resource and meet the objectives of sustainable communities. The broad waste management activities covered are: Recycling Composting Anaerobic Digestion Thermal Treatment Landfilling Note that landfilling can be used to manage all materials, whereas the other four technolo- gies are limited in materials to which they apply and tonnage they can manage. Municipalities mostly deal with residential waste, with some industrial, commercial and industrial (IC&I) waste from smaller generators. Residential waste includes: waste from single family, multi-family, high- and low-rise resi- dences, backyard composting, grasscycling, and waste that is self-hauled to depots, transfer stations and landfills. There is some variation across Canada based on geography and climate, but in general, multi- family dwellings consistently produce more waste by weight in all categories except for yard waste. Typical residential waste composition, by weight per household per year, in descending order (all in kg/hh/yr): Waste kg/hh/yr Paper 275 Food waste 208 Other (wood, bulky goods, white goods) 167 Yard waste 162 Glass 61 Ferrous metal 31 Film plastic 31 Textiles/leather/rubber 26 Other plastic 21 Non-ferrous metal 8 High density polyethylene 6 Polyethylene terephthalate 4 Composition of waste generated by the IC&I sector depends on regional economic activity, including local industries, manufacturers, and the business community. The top five items in a typical composition are: IC&I Waste % Mixed paper 25 Old corrugated cardboard 15 Food waste 10 Plastics 9 Ferrous metals 8 Solid Waste as a Resource Review of Waste Technologies 145 1 S E C T I O N Waste Management System Considerations This waste is generally managed privately by IC&I generators, but some IC&I waste, par- ticularly that from small storefront commercial operations, is managed in the municipal waste system. When IC&I waste is added to municipal sys- tems, either via residential waste collection or at composting sites, material recovery facilities (MRFs), energy from waste (EFW) plants, or landfills (delivered by a private hauler who pays the tipping fee), it may provide a source of net revenue for the municipality and make waste management operations more economically or technically sustainable. Definitions Used Source-separated organics (SSO): A system whereby the waste stream contains food, yard waste, and some papers. SSO is separated by householders according to municipal guidelines, and processed at composting facilities. For plan- ning purposes, it is assumed in this document that a typical SSO program would recover 250 kg of SSO per household per year. The amount of leaf and yard waste varies according to local conditions, e.g., there are few leaves in Saskatchewan. Source-separated recyclables: A system used in various locations across Canada, whereby resi- dents store recyclable parts of the waste stream in a separate bag, box or bin at home, so that it is relatively uncontaminated when dropped off at the recycling centre or picked up at the curb. Wet/Dry: The wet stream contains organics plus other wet materials that are typically sent to a composting facility. Dry contains all recy- clables plus other dry materials. MRF facilities are designed to separate dry recyclables from residual materials which cannot be recycled or for which there are no or limited markets. Mixed MSW: A residual waste stream from the residential sector after some recyclables have been source separated. In some Canadian locations this stream is composted. In this docu- ment, it is assumed that 550 kg/hh/year of mixed municipal solid waste (MSW) would be treated by the mixed waste processing systems considered. Technology Vendors Specific vendors are named in this document if they are the only supplier, or one of a few suppliers providing the equipment being dis- cussed. If there are a number of suppliers, no one supplier is specifically named. The Government of Canada and the Federation of Canadian Municipalities (FCM), funding partners for the Solid Waste as a Resource documents, do not endorse any particular vendor or technology. Integrated Waste Management Model for Estimating Environmental Effects The Integrated Waste Management (IWM) model (http://www.iwm-model.uwaterloo.ca/) has been used to estimate the effects of various waste management approaches, compared to landfilling the same material in a well-designed landfill. In all cases cited in this document where scenarios are compared, an amount of 1,000 tonnes was used for the model runs. Results in the following sections are presented in qualitative terms only, as the model results are specific to local conditions and will vary by municipality. Municipal staff is encouraged to use the model to estimate the comparative local effects of various waste management approaches. 146 Review of Waste Technologies Solid Waste as a Resource General Description R ecycling refers to the recovery of dry materials: paper (old newspapers--ONP; old magazines--OMG; and old corrugated cardboard--OCC), plastics, glass, and metals from the waste stream for incorporation into new uses. Which materials a municipality chooses to recycle depends on several factors, including cost, existence of a market, distance to a market, and public acceptability. Paper recy- cling can be expanded to include boxboard and mixed papers. Plastics recycling programs most often target PET (polyethylene terephthalate) and HDPE (high density polyethylene), but other plastics, such as polypropylene and film plastic, can also be added. Recycling programs also collect steel and aluminum cans and glass bottles and jars. Recycling is only applicable to 30 to 40 per cent of the waste stream. (These percentages are adjusted downward, because not all areas of Canada have viable recycling markets for all papers and plastics.) In theory, if all viable mate- rials in the waste stream were captured, recycled and composted, approximately 70 to 80 per cent of the waste stream could be diverted. Solid Waste as a Resource Review of Waste Technologies 147 Recycling 2 S E C T I O N TYPICAL RECYCLING SCHEMATIC FIGURE 2.1 Recyclables Collection Curbside Drop-off Depot Paper Mills Glass Plants Steel Mills Aluminum Smelters Additional Processing at MRF Recyclables Processing at MRF Aluminum Steel Paper Plastics Glass Smelters Steel Mills Paper Mills Plastics Reprocessors Glass Plants or Beneficial Uses (aggregate substitute) Single-stream Sort Multi-stream Sort Manufacturing Plastic Lumber Recyclables for Market MARKETS Markets for recyclable materials are the most critical factor in the success of any recycling pro- gram. If material cannot be sold, or used to dis- place another material, it would normally not be included in a program. However, materials often are targeted for recycling by municipalities for a variety of reasons not related to their mar- ketability (e.g., politics, regulations). The markets--all end users of recyclable materials--to which recyclable materials are sold for revenue are critically important as they specify types, quantities, and quality of materials that will be purchased. These requirements fun- damentally influence processing, collection, and all aspects of a recycling program's operation. Some recovered recyclable materials are directed to "beneficial use" (e.g., when collected glass is crushed and used as an aggregate substitute), which offsets the cost of procuring raw materials. General principles to apply to recyclable materials markets: Markets should be as secure as possible; Market requirements and location influence program collection and processing; Markets need high quality (materials are processed to meet market specifications), volume and consistency; Market fluctuations must be considered in program planning; There must be a market for materials made from recycled products to "close the loop." Whereas a waste manager is a service provider, with a responsibility to collect waste and keep citizens satisfied with service, a recy- cling manager must also provide quality feed- stock to an industrial process, ensuring clean, consistent volumes of useable material. Traditional revenue generating markets require the following: High and predictable quality feedstock (i.e., uncontaminated recyclables); Sufficient volumes to be cost effective; A consistent supply. These market requirements dictate the appropriate recovery technique, equipment, and recyclable material revenues. Recyclable material revenues (and the stability of end markets) are affected by: Business cycle; Energy prices; Transportation costs; Exports and imports; Size and proximity of the market; Demand and supply of a particular material; Competition; Labour issues; A development/change in end use; Demand and supply of virgin materials; Innovations in raw material supply; Regulations, institutional, and government issues; Quality/quantity and consistency of supply of material; Landfill costs (indirectly). Selecting End-market Options Delivery options of processed materials to end markets are as follows: Haul recyclable material directly to material consumer (the mill) where it is processed and used in an industrial process; Haul to an intermediary (a broker or dealer) who processes it to specification and hauls it to the mill; Have an intermediary pick up recyclable materials; 148 Review of Waste Technologies Solid Waste as a Resource Adopt a regional approach with smaller, feeder programs decontaminating and storing materials to feed into larger regional processing centres that process materials and haul to market. Factors to consider in choosing a recyclable materials market: Distance to the market - The greater the distance, the higher the haulage costs and the greater the need to reduce material volume through compacted/baled loads. Required specifications for material preparation - In general, select the market with the mini- mum specifications and the highest price. For a stable situation, it is important to balance the two elements, and look at patterns and history. Tonnages - Programs with larger tonnages can sell directly to a market, ensuring a higher price. Smaller programs require a broker/ merchant to obtain a lower price. Revenue:cost ratio - Maximum revenue implies a higher processing cost, therefore there is a need to select the optimum revenue:cost ratio. It is important to find a balance between the two. Steps to Finding Markets Determining the best market for a material requires four steps: identifying, contacting, selecting, and contracting with buyers. This process takes time and resources to ensure it is done well. Step 1 - Identify Potential Buyers: Contact infor- mation can often be found from talking to other recycling program operators, or by contacting national and provincial recycling and/or indus- try organizations. Step 2 - Contact Potential Buyers: This step involves requesting information regarding the market. Some questions might include: Price paid for material; Material specifications (degree of contamination acceptable, densification required); Transportation costs; Minimum loads; References; Payment terms. Step 3 - Select a Buyer: This step may involve interviewing potential buyers and assessing them based on a set of criteria. Step 4 - Contract with a Buyer: A written agree- ment protects a relationship with a buyer as competition for markets escalates. Contracts can be useful when markets take a downturn because buyers may only service customers with written contracts. Written agreements may include letters of intent to purchase material as well as formal contracts. Provisions in a written agreement may include tonnage and volume requirements, material quality specifications, and provisions for delivery or pickup, termina- tion provisions, length of commitment, and the pricing basis. Co-operative Marketing Where recycling programs are relatively small and do not benefit from economies of scale, co- operative marketing is beneficial. Co-operative marketing is the co-ordination among public and private sector recyclers facilitating more effi- cient and cost-effective movement of recyclables from sellers to buyers. Pooling the recyclables means sellers of recyclables have enough volume to enter large markets and command better prices for recyclable goods; it also allows access to longer-term, more reliable markets. From the buyers' perspective, it is often preferable to deal with large suppliers because this reduces overall purchasing costs. Solid Waste as a Resource Review of Waste Technologies 149 Additional advantages of co-operative marketing include: Minimizing storage requirements at the processing facility (a full load of PET plastic is not required before it can be shipped out, because the co-operative efforts allow for a part load from each participant); The potential to organize more efficient trans- portation networks (due to larger volumes of recyclables). Possible disadvantages include: Loss of total control or flexibility of the local recycling program; Potential to alienate private recycling businesses (brokers that no longer have your business); Difficulty to ensure that all loads meet quality specifications (it is often hard to determine what material originated from which program, which would have to be addressed in a regional agreement). Local Market Development Reuse and recycling industries convert materials from solid waste into marketable products. A range of materials is processed--paper, plastic, metals, tires, wood, textiles, construction and demolition waste, and organic garden and food waste. The sources of these materials are post- industrial (process scrap, off-cuts, off-spec materials) and post-consumer (used products and packages). There is potential for the growth and devel- opment of reuse and recycling industries, especially where a large infrastructure for the collection of secondary materials already exists. Local reuse and recycling industries offer several environmental benefits, including: diversion of solid waste from landfill; energy conservation; reduced transportation; and local employment. There are a number of studies on the viability of establishing local, small-scale industries to absorb locally collected recyclables. Examples of where this has been successful exist (Arcata, Calif.), but are limited and only absorb small amounts of the feedstock available. Local reuse occurs in many Canadian loca- tions. Ninety per cent of Manitoba's recycled glass is used locally (e.g., road construction). In the past, the Northern Ontario Recycling Association (NORA), a collection of rural and small town recycling programs in Northern Ontario, transported glass to Consumers Glass in Toronto. Since the market for glass is negative anyway, local uses for the glass in construction projects were adopted, rather than sending to distant markets (transportation costs of $65/tonne were higher than revenues of $43/tonne). Technologies COLLECTION Collection includes source separation of recycla- ble materials by the householder (optional), pickup of those materials from the householder (or drop-off systems in which the householder takes the materials to a specific site), and trans- port of the recyclables to either a transfer sta- tion or a processing facility. The issue of integrating recyclable collection with recyclable processing that suits local conditions is a key factor in the success of any recycling program. The actual collection decision is based on several local factors, such as fleet age. Collection and processing decisions must be made together, because processing needs and design depend on how material is collected. The trade-off between cost and complexity of collection and processing 150 Review of Waste Technologies Solid Waste as a Resource is illustrated in Figure 2.2 on page 152. Effective recycling collection programs share the follow- ing characteristics: Convenience for operator and residents; Consideration for and integration with current waste management practice. For example, a community without curbside waste pickup would not have curbside recyclable pickup. On the other hand, making recycling more convenient than waste can realize greater diversion, but this requires political commitment; Flexibility to respond to changes in the recycling program. For example, it should be relatively easy to add new materials to the collection systems, although it is necessary to have a MRF that can handle the additional materials and to understand that removing them is often difficult (because of resident habits); Strong emphasis on communication and education programs. Collection - Curbside Collection Curbside collection programs involve collecting recyclable materials directly from householders. Typically, recyclable material is placed in a recy- cling container and is collected by a vehicle dedi- cated to collecting recyclable material only, or in co-collection vehicles, where recyclables are col- lected along with garbage or organics. Well- designed and well-promoted programs can achieve high participation and recovery rates. This increased recovery potential comes at a cost: most curbside programs are more expen- sive to establish and maintain than depot systems. A key decision for curbside collection is the level of commingling at the curb. This influences types of material collected, types of trucks used, and the design of the processing facility. Decision-makers must decide whether to invest more effort in the collection system (maximum source segregation/minimal sorting) or in processing (commingled collection/maximum processing). Collection costs are typically higher with more detailed material separation curbside, but processing costs can be lower. When material is commingled curbside, collection costs are lower, but processing costs can be higher. Collection and processing costs need to be com- bined to assess the most cost-effective system. Another key consideration is collection fre- quency, which is decided in conjunction with other factors. Where collection and processing are split between two jurisdictions, the decision is even more challenging. Higher recovery is obtained with more frequent collection. Recycling collection on the same day as refuse also increases recovery. However, a number of other factors, including policies such as user pay, also have an effect on participation in and recovery from recycling programs. Curbside collection options include: single- stream collection (fully commingled); two- stream collection (partially commingled); multi-stream collection (segregated), and co-collection. Solid Waste as a Resource Review of Waste Technologies 151 Single-stream Recyclable Collection Single-stream collection involves all fibre and container recyclables, fully commingled, in a single vehicle compartment. This results in a lower col- lection cost because collection is quicker, decreasing labour and other operating costs, and more effi- cient, lowering the size of the fleet required. All sorting takes place at a processing facility. The major disadvantage is that the processing facility must be capable of segregating all materials, including fibres, but this increases both the capital and the processing cost of the facility. It also increases potential for cross-contamination, lower quality and unhappy markets, and results in higher residue rates. This approach is gaining popularity due to technical advances in processing that make it more cost-effective to separate the fibre/container stream. Minimizing collection time and associated costs are key considerations since collection expenses are typically the largest cost compo- nent of the recycling system. The single-stream recyclable collection system is well suited for large urban centres, where population density is high and traffic is a key concern, as it consid- erably shortens collection time. 152 Review of Waste Technologies Solid Waste as a Resource DECISION TREE FOR RECYCLABLES COLLECTION AND PROCESSING FIGURE 2.2 Simple Collection All recyclables in one or two streams commingled at the curb Maximum Processing More Expensive Processing Multiple-stream Collection Recyclables segregated at the curb Simple Processing Less Expensive Collection More Expensive Collection Less Expensive Processing Advantages include: No need for specialized collection vehicles (i.e., opportunity to use existing fleet); Lower collection capital investment (i.e., a rear-packer or side-loader used to collect garbage can be used); The system is more convenient for the house- holder, usually resulting in increased material recovery; Leads to simpler, more efficient and cost- effective collection systems (compaction, higher collection productivities, and it facilitates co-collection); Protection of valuable materials, such as aluminum cans, from scavenging. Two-stream Recycling Collection Curbside material is separated into two streams of recyclables, commingled fibres (cardboard, boxboard, paper) and commingled containers (glass, plastic, metal). Material can be collected in a single compartment truck, where one of the recyclable streams is bagged and the other is loose, or in a two-compartment vehicle. In the latter case, vehicle compartments are not prop- erly matched to the proportions of recyclables set out at the curb; it is possible that one com- partment may fill up before the others, reducing collection efficiency. Advantages include: Cleaner, more marketable materials, since material has not been mixed and will not require separation at the MRF (driver can also check for contaminants). Some material may not meet specifications if not sorted at the curb (e.g., colour-sorted glass); Fewer processing requirements (e.g., sorting); Where the fibre stream is collected in a single- compartment truck, the material can be com- pacted to maximize the load and minimize the number of loads as long as the processing facil- ity can process the material in that condition. (Note that two-stream collection of recyclables is different from two-stream wet-dry systems, which are part of composting.) Disadvantages include: Partially commingled collection requires vari- ous levels of intermediate processing capabil- ity, depending on the collection truck and number of materials collected; Higher levels of non-recyclable materials at the processing facility, since this approach normally involves less sorting and thus less contaminant removal at the truck; The compaction of commingled containers must be limited to avoid crushing glass con- tainers, because anything less than two inches is usually not recovered. Multi-stream Recycling Collection Multi-stream collection means sorting recy- clables into more than two streams at the curb. Since collection efficiency decreases with the number of sorting activities curbside, this system is more costly. However, processing requirements and costs decrease. This system is particularly appropriate for small programs with no local processing capability. Advantages are similar to those of the two- stream system, although the benefits are more fully recognized. In particular, the quality of the material streams is usually higher since the driver/sorter is most likely to leave non- recyclables at the curb. Co-collection This approach is essentially the simultaneous collection of two or more material streams (e.g., recyclables and garbage, or recyclables and organics) with one vehicle. Co-collection may provide improved efficiency over operating two (or more) collection vehicles on the same route. Co-collection may involve any combination of refuse, recyclables, and organics. If properly Solid Waste as a Resource Review of Waste Technologies 153 designed, co-collection systems can be cost-effective, and achieve high recovery and participation rates. Most communities choose to co-collect for economic reasons, especially because of the potential to provide a simple, low-cost approach to curbside collection of recyclables. Advantages include: The need for fewer trucks and less labour (most co-collection systems require only one or two employees while separate collection requires two trucks and usually more personnel); Decreased road wear and tear (especially rural dirt roads); Reduced fuel consumption and associated pollution; Reduced compensation costs for workers; Increased efficiency in rural areas as truck volumes are optimized. Co-collection systems have been tested in rural and urban settings in North America and Europe. Canadian communities now using co- collection: City of Guelph, Ont., (two-stream, wet/dry); Regional Municipality of Halifax, N.S., (three-stream recyclables and garbage with alternating week collection); Northumberland County (wet and dry streams); Bluewater Recycling Association, in Southwestern Ontario, (recyclables and garbage); and the City of St. Thomas, Ont., (recyclables, organics, and garbage on biweekly schedule). Collection - Curbside Collection Equipment Household Recycling Containers Blue, black or green boxes, plastic bags, or roll- out containers, facilitate storage and contribute to collection efficiency and ongoing promotion/ peer pressure to participate. The existence of a container has been shown to significantly increase participant rates. Different containers are suited to different systems. Bags Several bags are currently on the market, includ- ing recyclable or reusable plastic or mesh bags. Kraft bags are increasingly used for organic material, especially yard waste. Bags require less storage space in the home than containers, and they are easy to collect by the driver. Other con- tainers must be emptied and returned to the curb. Additional considerations if bags are used: Reyclables need to be debagged before processing; If bags are opaque, the driver cannot spot contaminants; If recyclable, the bags will require processing; Bags require a permanent distribution system. Canadian municipalities using bags for col- lection of recyclables: City of Edmonton, Alta.; City of Guelph, Ont.; Regional Municipality of Halifax, N.S.; and City of Kelowna, B.C. Containers Blue, green, grey, and black boxes are more com- mon in Canada than bags. Some programs pro- vide two boxes (one for containers, the other for fibres). Product specifications to consider when purchasing containers: Container size, weight, and volume capacity must be large enough to handle several materi- als, yet small and light enough for transport to the curb; Handle design should be safe, comfortable, and easy to grasp; Drainage holes - container should allow for some liquid accumulation during in-house use, but permit rainwater drainage outside; Durability - able to withstand temperature extremes, rough handling, household chemicals; 154 Review of Waste Technologies Solid Waste as a Resource Nesting capability - for storage and shipping efficiency; Attractive colours enhance participation and may significantly affect program success; Large flat surface for program message delivery; Plastic containers should contain an ultraviolet stabilizer to protect from sun damage. Rollout Containers Carts or wheelie bins potentially can be stored outside. These bins also hold more materials, allowing recycling of a larger number of materials and greater diversion. Disadvantages include: A tendency to have higher contamination levels, as the containers can not be checked by the driver before dumping in the vehicle; Rollout carts need specialized vehicles with hydraulic lifting, require cycle time for the lift mechanism and, therefore, slow collection productivity; Rollout carts are much more expensive; The larger size of rollout carts is often not appreciated by householders with limited storage space. As programs move towards more commingled collection systems, the use of carts and bags will increase. Many municipalities favour rollout carts because semi- or fully automated trucks reduce worker injury. Collection - Collection Vehicles Basic recycling vehicles include: Closed-body vehicles; Low-profile closed-body vehicles; Hydraulic side-loading trucks; Compactor trucks; Dual- or multi-compartment collection vehicle; Co-collection truck. Recycling vehicle design has a significant effect on collection productivity. Collection vehicles have become more diverse as fleet managers demand models and design features best suited for local conditions and needs. Considerations for recycling vehicles include: Vehicles with separate compartments (co- collection of recyclables) for each material will result in cleaner, more marketable materials (requiring less processing) than recyclable material that is commingled; Vehicles that avoid compaction generally result in more marketable materials than those that compact materials (although this is improving in more recent co-collection vehicles); Vehicles that dump recyclables from a height tend to lead to higher glass breakage; Vehicles used for refuse and recyclables must be well cleaned between uses to avoid contamination; Some vehicles can be equipped with processing equipment (e.g., a plastics compactor); Vehicles that collect fully commingled recyclable streams have greater collection efficiencies than those that collect materials in separate compartments. Vehicles with only one com- partment have greater capacities, which has a positive effect on collection efficiency; Vehicles that are obviously designated for "recycling" encourage participation. Hydraulic Side-loading Recycling Truck This type of truck was specifically designed to overcome some problems associated with opera- tion of manual-loading recycling trucks. Rather than sorting materials directly into the body of the truck, materials are sorted into a segmented trough on the side of the vehicle. When full, the trough is raised mechanically or hydraulically to the top of the truck and dumped in. Solid Waste as a Resource Review of Waste Technologies 155 Conventional Rear-packer Truck This type of truck is the most commonly used vehicle for residential garbage collection in North America. Garbage is loaded into a hopper at the rear of the vehicle and, when the hopper is full,"swept" into the body and compacted. These trucks are also used to collect single- stream recyclables, or wet and dry waste in a wet/dry program. 156 Review of Waste Technologies Solid Waste as a Resource High capital costs Dumping height of side buckets can result in increased glass breakage (can be reduced by commingling glass with metal/other plastic containers Roof height when loading (some models) One-person operation Dual drive Easy exit and entry Hydraulic unloading Distinct, specialized recycling vehicle contributes to promotion effect Hydraulic side buckets result in constant low loading height increasing ease of loading and collection efficiency Full volume of truck can be used (typically 31 cu yds) Dumping mechanism can be used to service large collection containers from apartments and commercial establishments Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF HYDRAULIC SIDE-LOADING RECYCLING TRUCK TABLE 2.1 Can not be used for multi-material collection, as only one compartment is available Normally two- or three-person operation High capital and operating cost related to hydraulic system Only one compartment available Contamination problems if truck is also used for refuse collection Residents might be confused with regular refuse collection (if not using good signage) Available and familiar in most communities Well-suited for refuse collection (may integrate recycling with refuse collection) Easy to load and unload High cargo weight Suitable for collection of cardboard Low loading height Loader can ride on back Lower cost Availability Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF CONVENTIONAL REAR-PACKER TRUCKS FOR COLLECTION OF RECYCLABLES TABLE 2.2 Collection - Co-collection Equipment and Technologies for Recyclables Collection programs require MRFs capable of handling increased commingling of recyclables. Two-facility-siting considerations affect efficiency due to distance between facilities and routes, and proximity of one facility to another (e.g., of the MRF to the landfill). In a co-collection program, the closer the facilities are, the more likely the co-collection will result in savings. Equipment for these programs, such as household storage containers (bags to carts) and vehicles, can vary. Vehicles range from refuse side-loaders to specialized collection vehicles. A number of vehicle configuration options exist: using an existing truck (e.g., packer) with bags; towing a trailer behind an existing garbage truck; retrofitting an existing truck; and using a specially designed co-collection vehicle. Vehicle design considerations include: Vehicle configuration; Overall truck capacity; Useful volume of truck and compartment configuration; Hopper size; Loading and unloading configurations; Special design features (e.g., electronic trans- mission instead of mechanical to improve fuel mileage, specialized brake recovery system). Factors influencing the cost-effectiveness of a co-collection program: Proximity of the processing facility and disposal sites; Number of staff/truck and wage rates; Truck capacity by material; Cycle time during collection; Household participation rate; Amount set out per household by material; Non-collection time; Physical conditions for truck operation. Switching from a dedicated recycling and garbage system to co-collection is likely to affect program costs. Number of trucks: Typically, the same number or fewer co-collection trucks is needed compared to recycling plus garbage truck use (co-collection trucks tend to be bigger). Dual-compartment Collection Vehicle These trucks are now common in side-loader and rear-loader models. They allow compaction in both compartments. Vehicles have a horizon- tal or vertical split depending on specific manu- facturers or designs. Solid Waste as a Resource Review of Waste Technologies 157 Compartments may fill at different rates, unless the partition is self-adjusting High cost Permits two material streams to be collected on one vehicle at the same time More efficient in rural areas with a single pass Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF DUAL-COMPARTMENT COLLECTION VEHICLES TABLE 2.3 For instance, moving to co-collection in the City of Guelph, Ont., reduced routes from nine to eight. Increased capital costs/truck: Co-collection trucks cost more than dedicated recycling or garbage trucks. However, this may be offset by the requirement for fewer trucks with co-collection. Operating costs: A co-collection vehicle costs more to maintain (by virtue of its hydraulics); however there may be fewer trucks to main- tain. Fuel costs typically decrease. Wages: The number of crew (and wages) likely decrease. Collection - Drop-off Programs/Depots Depots involve the public bringing material to a site or container from which it is collected and transported to a market directly for recycling, or to a MRF for processing before recycling. This involves free-standing containers placed at spe- cific locations where the public deposits a vari- ety of materials. Some programs include only a single container for a material such as glass or fibre. Others use a mini recycling centre that houses three to four containers for different materials, or a large recycling centre that has reception areas for many materials, including refuse, but that also carries out salvage opera- tions on the materials (sorting, crushing, baling, resale to public). The containers are emptied frequently. 158 Review of Waste Technologies Solid Waste as a Resource Risk of material contamination/vandalism Relatively low recovery rates (typically 10-15 per cent relative to curbside, though glass recovery rates of more than 60 per cent have been reached at some depot centres) Typically participation is in the 15-20 per cent range (less convenient for residents than curbside) Not typically used for collection of organic materials Requires minimum amount of recyclable material to be economical Not energy efficient if public makes extra trips to use the site Inexpensive to install and easily available Established and well understood system which raises public awareness Provides service to most dwelling types, including high density; easy to extend or contract by placing depots in other areas Can handle wide variety of materials (more than is practical to collect at curbside) Can be used to help community groups raise funds Convenient, round-the-clock access is possible Investment costs can be carried by merchants and/or retailers Relatively easy to manage and quick to implement Energy efficient provided public use them as part of their normal routine Good for seasonal populations Good for sparsely populated areas Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF DROP-OFF PROGRAMS/ DEPOTS FOR COLLECTION OF RECYCLABLES TABLE 2.4 Variables affecting recycling recovery from drop- off systems: Location and number of locations or sites; Type of sites (permanent, mobile); Range of materials accepted; Promotion and education; Public access (hours of operation); Whether household storage containers are distributed to residents or not; Seasonal variations; Whether the site is staffed or not staffed. Differences in site design and sophistication have developed relative to capital constraints and anticipated program life cycles. The key consid- eration from an operator's point of view is the collection and handling system for recovering the materials deposited in the depot. Drop-off Depot Options The most common containers used in drop-off programs include: Bulk-lift containers (with compartments for different types of the same material, e.g., glass bottles sorted by colour, or open containers for green refuse or demolition type materials); Roll-off containers (top-loading, capacity from 240 to 1,100 litres); Multi-purpose depot systems. In deciding on the type of container to install, attention should be given to: Aesthetic, well-maintained containers that can be placed in high-profile/easy-to-access locations serving as a constant reminder of the recycling program; A low loading height with access holes within reach for children and with handicap access; Customized openings to encourage correct separation of materials; Modular design allowing optimal utilization of storage capacity while minimizing host space utilization. Bulk Lift Containers The introduction of self-dumping depots responds to the inherent handling problems of small unstaffed depots. Basically, each depot container is mechanically lifted and its contents off-loaded directly into the collection vehicle. The primary impetus was the development of recovery systems for waste glass in European and some U.S. cities, where a dense network of depot sites can be serviced economically. Key limitation: a special collection vehicle may be required with appropriate storage compartments for each material handled. The "igloo" system is a commercially avail- able depot, originally developed in Europe. The igloo-shaped, fibreglass reinforced, polyester depots have two steel eyelets at the top and steel trap doors on the bottom. Each igloo is approxi- mately five feet high with a capacity of three cubic yards and handles a single material. Igloos exist with one, two, or three compartments, cre- ating separate volumes of 1.6 to 8 cubic yards. This allows the construction of drop-off depots in the right shape and size for every application. A roll-off truck fitted with a hydraulic crane best services the depots. The crane picks up the depot by the steel eyelets, the contents are emptied into the roll-off container by releasing the trap door, and the empty depot is returned to the ground. If handling more than one material, the roll-off container can be divided into sections. The truck can hydraulically unload the collected material at the processing facility. The number of depots that can be serviced by one truck depends on the variety of materials handled, the distance between sites, and collection frequency. Another bulk lift system utilizes a deep well whereby two thirds of the container is actually underground. This system has several benefits: a relatively small ecological footprint; and the con- tents are less likely to smell, given the cooler in- ground temperature. A disadvantage is the need for a special truck with a hydraulic arm. The Solid Waste as a Resource Review of Waste Technologies 159 City of Toronto, Ont., has been testing some of these containers at some apartments. The City of Calgary, Alta., operates 44 resi- dential recycling depots within city limits using specially designed, high profile Haul-All containers. Containers are available in 4- or 6-cubic-yard capacities (3 or 4.5 cu metres). Specially designed openings for different material types minimize contamination. Haul-All side-loading collection vehicles service the depots. Bulk lift container systems are well suited for high-rise neighbourhoods, institutions, factories, retail, and recreational areas. Roll-off Containers The containers are made from a standard enclosed roll-off container (capacity from 240 to 1,100 litres), modified by dividing it into sepa- rate compartments for glass, cans, plastic bottles, and newspaper. Small holes are cut in the top or side for glass, cans, and plastic bottles. Doors are cut in the side for newspaper and cardboard. The dividers are hinged to allow materials to be hydraulically unloaded, one at a time. Since the depot is of sufficient size, less frequent servicing is possible, making this system best suited for rural areas where infrequent servicing is desirable. Many rural programs locate a specially divided, open-top, roll-off con- tainer, with an access ramp, at the local landfill site. Given that the siting of a depot will often require a concrete or asphalt pad and a large area for the collection vehicle, it is generally not suitable for high-rise complexes or small commercial/retail sites. Multi-purpose Depot Systems Systems equipped with a hook-lift system are used in smaller municipalities. They use truck platforms that can accommodate various con- tainers or bodies, including those suitable for use as recycling depots. These depots are modi- fied, closed, roll-off containers with multiple compartments, each equipped with a door. The trucks can also be used as a roll-off truck, a dump truck, or a flat bed, allowing a small opera- tor a wide range of services from a single vehicle. Some communities operate larger-scale depot programs that collect a wide range of material. The Region of Peel, Ont., operates four sophisticated public waste and recycling depots. The depots are located in convenient and acces- sible industrial areas. There are four main com- ponents to each facility, including a recyclable material drop-off (for material not suitable for curbside collection, such as bulky items, elec- tronic goods), household hazardous waste drop- off, a reuse centre, and an organic material drop-off and compost sale. The Nova Scotia Resource Recovery Fund Board (RRFB) operates almost 90 Enviro Depots for drop-off of a number of materials. Mobile Drop-off Programs If a community cannot justify a stationary depot site, an alternative is a mobile program. Mobile stations can visit temporary drop-off locations in multiple communities on a rotating basis, are usually staffed, and residents know site schedules. These are more typically used for the collection of household special waste, where costs of operating permanent depots is high. Collection of Recyclables from Multi-family Buildings Servicing residents living in multi-unit buildings presents unique challenges. Common approaches involve providing residents with a recycling container (bag or box) and encouraging them to take recyclables to a central storage area, which may include rollout carts outside the building or a designated room on each floor where residents sort materials into larger containers. 160 Review of Waste Technologies Solid Waste as a Resource Some high-rise buildings with garbage chutes have implemented a multiple chute sys- tem that can service both garbage and recy- clables. One system allows the traditional garbage chute to be used for up to six different materials. Residents select one of a series of but- tons on a control panel that relocates a diverter or carousel at the bottom of the garbage chute to direct materials into a specified storage bin. One button is always for garbage, but addi- tional buttons can specify segregated recyclable streams (e.g., commingled papers and commin- gled containers). The most common system includes buttons for garbage, and commingled papers and containers and requires a minimum of three bins at the chute base. The systems can be installed in new build- ings or as retrofits. The two and three separa- tion systems are particularly effective for retrofits because existing compactors, garbage, and recycling bins can often be used. Hi-Rise Recycling Systems Inc in Miami, Florida, offers a number of models capable of multiple separations in multi-unit buildings. The City of Toronto, Ont., has tested various approaches in chute designs. PROCESSING Processing involves getting collected recyclable materials into a form suitable for sale to markets through removal of contaminants, densification, and baling. Once markets have been determined, a decision can be made on how to process materials to meet market specifications. Processing includes: Sorting material (removal of contaminants); Grade sorting (i.e., sorting different grades of paper); and Separating mixed recyclables. Processing includes compaction of materials for transportation, storage of materials, and then loading onto transfer containers to be hauled to market. The processing needs of recycling programs vary from regional facilities requiring a full complement of sorting and densification equipment to small programs carrying out minimal material handling. Processing - General Variations on Recyclables Processing Design Key principles of recyclables processing: Economies of scale - The greater the through- put of recyclable materials, the less expensive (per tonne) it is to process the materials. Value added or cost versus revenue - Processing recyclable materials is normally justified by more revenue obtained for those materials. Other factors, such as citizen demand or provincial regulation, also influences decisions. Efficiency - Minimize double handling where possible. Flexibility - Maximum utilization of equip- ment and labour (finding the optimum balance between manual labour and equipment). Provide adequate floor space - To meet local or regional capacity and sufficient unloading and storage areas. Processing - Equipment Overview Table 2.5 on page 162 outlines typical processing equipment used at MRFs to process collected recyclables to a quality suitable for sale to market. The main techniques used to process collected recyclables involve sorting materials using a variety of methods and approaches including: Manual labour - Sorters along conveyors pull specific materials off the line. Size - Trommel screens, disc screens, and vibrat- ing screens allow materials of a certain size to pass through. Weight - Chain curtain inclined vibrating tables and air classifiers sort materials based on weight. Solid Waste as a Resource Review of Waste Technologies 161 Density - Although not common, materials may be sorted with liquid floatation systems based on density. Magnetic properties - Ferrous metals can be sorted based on their magnetic properties. Electrical properties - An eddy current and conductivity can be used to sort materials based on electrical properties of the materials (materials are given an electrical charge). Shape - Flat/round separators, such as disc screens, bounce cohesion conveyors, etc., sort materials based on their shape. 162 Review of Waste Technologies Solid Waste as a Resource Steps Equipment for Large Facilities (more than 30K households) Equipment for Small Facilities (less than 30k households) TYPICAL PROCESSING EQUIPMENT AT MRFS TABLE 2.5 UNLOAD COLLECTION VEHICLES SORTING COMPACTION STORAGE LOADING FOR SHIPMENT SHIPMENT TO MARKET Bunkers/bags Skid steer loader Front end loader Ramps Conveyors Weigh scale Concrete tipping floor Sort equipment (mechanical) Air classifier Conveyors Magnetic separators Sorting platforms Trommels Eddy current separators Screens Baler Densifier Compactor Shredders Granulator Bunkers/bays (covered) Building Containers Trailers Cages Forklift Front-end loader Walking floor trailer Conveyor Blower Roll-off containers Trailers Weigh scale Barge Rail Rollout containers Weigh scales Bunkers Trolley/wheeled container Roll-off containers Igloos Ramps Tipping floor Pallet jack Skid steer loader Blowers Grade separation Conveyors Small baler (dedicated to one material and less automated) Front-end loader Roll-off containers Bunkers/bays (open/covered) Skid steer loader Blowers Grade separation Forklift with self-tipping hoppers Roll-off containers Processing - Residue Levels Residue is produced when recyclables are processed to meet market specifications. Residue rates are lower in source-separated recycling programs and higher when recyclables are com- mingled. Residue levels at a MRF depend on the recycling system and can vary from two to 15 per cent for a MRF receiving source-separated recyclables (i.e., high level of control at the curbside). Residue rates of up to 40 per cent are experienced at mixed waste and two-stream MRFs. Residue is either sent to landfill or incin- eration or is reincorporated into the processing system. High residue levels are generally consid- ered unacceptable and are a reason to investigate for causes. Residue can be intercepted/avoided by: Source separation by the resident - Significant communication with residents is required to educate them regarding what materials are and are not acceptable, and how they must be prepared. Several curbside recycling programs find it effective to promote instructions for recycling in appropriately prepared recycling containers. The collection crew - An important line of defence in a successful recycling system, especially a source-separated collection system. They must leave unacceptable materials behind and often can speak directly to the public, explaining why materials cannot be accepted. Some containers (for example carts and bags) are more difficult for drivers to monitor for contamination. The design of the collection system - Some contribute less to contamination and residue, for example, those that involve a detailed curbside sort. Processing modifications - Installing a second magnetic separator ensures that more steel is recovered from the aluminum stream. Inspection or pre-sort stations at the start of the sorting line can also reduce unwanted objects, as can screening equipment that screens off fines too small for marketing. In general, there is a correlation between the collection/processing system and level of residue. Typically, residue is higher in recycling processing facilities that accept commingled materials. Processing - Relationship Between Processing and Collection The type of collection program directly affects the waste processing options available. A recy- cling system that relies heavily on sophisticated processing will have a simple and inexpensive collection system, while a system requiring little processing has a more complex and costly collec- tion approach. A municipality considering recy- cling collection and processing operations will confront the issue of whether to invest more effort in the collection system (maximum source separation/minimal processing) or in the pro- cessing system (commingled collection/maxi- mum processing). The decision is one of economics, level of diversion desired and regula- tions, and is heavily influenced by community demographics. In large urban centres, where population densities are high and traffic a con- cern, minimizing collection time and associated costs are key considerations since collection costs are typically the largest component of the waste management stream. Solid Waste as a Resource Review of Waste Technologies 163 Single-stream Recyclable Processing: Required when the collection of recyclable materials is fully commingled. This approach is gaining interest throughout North America. In 1997, there were three reported MRFs in the U.S. processing single-stream recyclables; in 2001, there were more than 80. While this system makes collection quicker and therefore cheaper, it also presents more complicated sorting and processing challenges (resulting in higher capital costs) for the efficient separation of fibres and container materials. Maximum processing is required, which is costly, and there is an increase in contamination levels and residuals (especially mixed broken glass). The dramatic growth of these systems in recent years has largely been the result of signifi- cant technology advances in the development of "star" or "disc" screens, which assist in the pri- mary separation of fibre grades and perform the majority of the fibre/container separation. Other sorting processing equipment may include: mechanical sort equipment; air classi- fiers, blowers; magnetic separators; conveyors; sorting table; manual labour sorting systems; and trommel screens. Compaction equipment may include balers and densifiers. Two-stream Processing: Required when recyclable materials are collected in two groupings during collection, e.g., fibres and containers (partially 164 Review of Waste Technologies Solid Waste as a Resource RECYCLING COLLECTION AND PROCESSING COMBINATIONS TABLE 2.6 SINGLE-STREAM Fully commingled recyclables collection (no sorting) TWO-STREAM Partially commingled recyclables collection (minimal sorting); typically fibre stream and container stream MULTI-STREAM Segregated recyclables collection (maximum sorting) Maximum processing required to separate different recyclables from single collection stream Basic sorting and processing to separate different grades of paper (ONP, OCC, etc.) from fibre stream and different container materials (glass, plastic, aluminum, ferrous) from container stream Minimal processing required because most streams already separated into separate materials during collection. Processing usually only required to consolidate/bale material for market Edmonton, Alta. Peel, Ont. Quinte, Ont. 15% 6% <3% Collection Approach Processing Approach Municipal Example Where Used Typical Residue Rates commingled). The approach is commonly used in curbside collection and sometimes in drop-off programs. Typically this approach involves commingling all fibre material (ONP, OCC, boxboard, mixed paper) in one compart- ment, and mixed containers (glass, plastic, aluminum, steel) in another. Basic sorting and processing is required under this approach, as well as some consolidation of materials. Sorting processing equipment may include conveyor belts, sorting table, and a manual labour sorting system. Compaction equipment may include balers and densifiers. Multi-stream Processing: Used when recyclable materials are segregated to the maximum degree during collection. This approach is commonly used in drop-off programs, and sometimes in curbside programs. Minimal separation is required during processing. Typically, only com- paction is required, and material is sometimes shipped directly to the market or broker. Compaction equipment includes balers and compactors. Solid Waste as a Resource Review of Waste Technologies 165 166 Review of Waste Technologies Solid Waste as a Resource TYPICAL PROCESSING REQUIREMENTS FOR SINGLE-STREAM SYSTEM FIGURE 2.3 Inclined Screen Disposal Tipping Floor Feed Hopper Feed Conveyor Contaminants and OCC Baled OCC Feed Conveyor Baler Storage New Products Markets Residue Residue Pre-sort Disc Screen Disc Screen Commingled Recyclables ONP Container Mech & Manual Sort Mixed Fibre Sorted into Paper Grades Disposal Solid Waste as a Resource Review of Waste Technologies 167 TYPICAL PROCESSING REQUIREMENTS FOR PARTIALLY COMMINGLED SYSTEM - CONTAINER FRACTION ONLY FIGURE 2.4 Market Market Market Ferrous Cans Bi-metal Disposal Tipping Floor Feed Hopper Main Feed Conveyor Steel Coloured Glass Residue Residue Inspector Disc Screen Commingled Containers Eddy Current Separator (alum) Magnetic Separator Air Classifier Vibrating Screen Can Flatener Aluminum PET Market Glass Sorting Plastic Sort Disposal Clear Glass Clear Glass 168 Review of Waste Technologies Solid Waste as a Resource TYPICAL PROCESSING REQUIREMENTS FOR PARTIALLY COMMINGLED SYSTEM - FIBRE FRACTION ONLY FIGURE 2.5 Market Disposal Feed Conveyor Paper Sorting Bins (OTD, OBB, etc.) Tipping Floor Feed Hopper Feed Conveyor Residue Pre-sort Disc Screen ONP, OMG Mixed Fibres Manual Separation Residue Baler Storage Contaminants and OCC Baled OCC Market Disposal Solid Waste as a Resource Review of Waste Technologies 169 TYPICAL PROCESSING REQUIREMENTS FOR FULLY SEGREGATED RECYCLABLES FIGURE 2.6 Stored Bales Metal Plastics Green Glass Market Feed Conveyor Tipping Floor Feed Hopper Feed Conveyor Residue Disc Screen Commingled Fibres Manual Separation Baler Storage Market Disposal Market Commingled Containers Tipping Floor Feed Hopper Feed Conveyor Manual Sort Disc Screen Manual Separation Clear Glass Glass Glass Processing - Processing Technologies for Recyclables Bag Breakers/Openers: Needed when recyclables are collected in plastic bags. There is much variety in the market, but most products can be catego- rized as either slitters or augers. There is no mechanical "debagger" that does an efficient job of breaking the bags and mechanically collecting the plastic. All units require some degree of downstream manual separation of the plastic film. Auger-type bag openers rely on a screw auger rotating in a cylinder. As bags are moved through, they are ripped by the action of the auger against the inside cylinder wall. These have achieved mixed success with bagged recy- clables. Glass breakage is more severe in these breakers. This breaker is more popular for use with bagged organics (e.g., as in the City of Guelph, Ont., wet composting plant). Capital costs of bag breakers are approximately $150,000. Air Classifiers for Light/Heavy Sort: Low velocity air is used to separate lighter materials (e.g., aluminum and plastics) from heavier materials (glass). This can be accomplished by: Blowing the lighter materials across an air knife to another conveyor at a conveyor tail pulley (heavier materials drop over the tail pulley); or Using suction above a commingled container stream on a conveyor to remove the lighter material (heavier material stays on the con- veyor). Once removed, the lighter materials are directed to a separate sorting conveyor. In the vacuum system, air velocities within the pickup unit can be adjusted to create multi- ple pressure drops. Heavier items will drop out first and lighter second. Vacuum systems are popular for conveying materials, such as film plastic, PET and HDPE containers and aluminum cans, from sorting stations to a remote cage or bunker. The use of an air classifier is common in a container MRF, with most units ranging in throughput capacity from 5 to 10 tonnes/hr. Capital costs are approximately $55,000. Inclined Conveyors for Light/Heavy Sort: Bezner introduced the first inclined heavy/ light sorting conveyor system into the North American market at the Rhode Island Johnston MRF. It uses an inclined conveyor and a series of parallel chain curtains to separate light containers (plastic and aluminum) from heavy containers (primarily glass). Lighter containers are directed along the conveyor and discharge off the end. Glass containers are encouraged down the side- slope and removed. Manufacturers of disc screens, such as Bollegraaf, CP Manufacturing, BHS and Machinex, also produce similar inclined conveyors for separation of containers and miscellaneous fibres. An inclined conveyor with a throughput capacity of approximately 10 tonnes/hr has a capital cost of approximately $230,000. Trommel Screens for Size Separation: Rotating, inclined drums primarily use a combi- nation of rotation and screening to separate materials. The tumbling motion created by the rotation drum shakes loose smaller-sized objects (dirt, grit, bottle caps, broken glass) that exit through holes in the drum. Larger materials exit at the downstream end. Trommels can be designed with a variety of hole diameters, staged in sequence to separate different container sizes. Trommel screens can also be used as bag breakers. For this application, triangular steel "knives"or spikes are welded to the inside of the drum. As bags containing recyclables or mixed waste tumble in the drum, the bags are ripped 170 Review of Waste Technologies Solid Waste as a Resource open. One disadvantage is pronounced breakage of glass if it is intended that glass be manually colour sorted and when ceramic content must be reduced. Trommel/Magnets for Size Separation: Several manufacturers offer a combination trommel screen and ferrous separation. The combination trommel-magnet has a stainless steel tube welded to the end of the trommel. A magnetic field is created in the tube to attract ferrous recyclables. Ferrous materials attached to the inside of the tube rise with the rotation of the trommel. At a predetermined point in the rotation, the magnetic field weakens, allowing the ferrous to drop via a chute into a bin or onto a dedicated conveyor. The trommel-magnet is less expensive than a cross-belt magnet, yields a high ferrous recovery with almost the same purity, and also removes fines.These trommel systems handle 4-9 tonnes/hr of commingled containers with prices starting at approximately $30,000. This trommel also provides some space savings over a conventional trommel and fines screen combination. Star Screens (Disc Screens) for Size Separation: Popular in a variety of sorting applications: Single-stream MRFs to perform an initial separation of fibre and container materials; Fibre sorting applications to separate OCC or ONP from other fibre grades; Commingled container sorting systems, as an alternative to vibratory screens and trommel screens for removing fines, debris, and broken glass from larger containers; Commingled container sorting systems, to sort containers from miscellaneous fibre contaminants. These screens consist of a number of rotating axles, each containing a number of "star"- shaped wheels. The spacing between axles is adjustable, as is the star diameter. Spacing depends on the sorting function. The screen bed is tilted upward. As the commingled stream is directed onto the lower end of the screen, oversized material bounces along the top in the direction of the star rotation, and smaller material falls through the open spaces between the stars. In most Canadian MRF applications, these screens would be used on a container sort- ing line to remove fines, debris, and broken glass. In a single-stream (fully commingled mix- ture of fibres and containers), disc screens are used for OCC and ONP separation. They han- dle up to 25 tonnes/hr and range in cost from $150,000 to $250,000. Glass Sorting: Mechanical sorting of glass cullet is relatively new in North America. The sorting technologies are more common in larger glass reprocessing facilities, where larger throughputs are necessary to justify the capital outlay for the sophisticated equipment. Optical sorters gener- ally work effectively on glass pieces ranging in size between one and four centimetres. Sorting equipment is operated to remove ceramics from a mixed glass stream, or colour sort a mixed glass stream. Deciding to purchase glass-sorting equip- ment should depend on several factors. Years ago, high market value of glass made glass- sorting equipment a more viable option than today. The local glass market value, transportation costs, tipping fees, amount of glass recovered, and equipment cost all play a role in the pur- chase decision. Glass-sorting technology is avail- able and in operation in MRFs throughout the U.S. Some manufacturers claim that a MRF must have in excess of three tonnes/hr of glass throughput to achieve a payback in a reasonable number of years, although others suggest that a volume of at least nine tonnes per day of glass is necessary. Solid Waste as a Resource Review of Waste Technologies 171 Plastics Sorting: In North America, plastic con- tainer sorting at a MRF is primarily a manual task. In contrast, in Europe, automation of this process has been implemented more widely because of high manual labour costs. Most auto- mated bottle-sorting systems in North America are located at plastics processing facilities and plastic reclaimers, where the volume can justify the system costs. In general, there are two methods of feeding automated bottle-sorting equipment: singulated feed and mass feed. In singulated feed, objects are fed to the sensor one-by-one. In most MRFs, the mix of container materials (metals, tetra, trash) mean that a singulated feed system is not particularly suitable unless plastic containers are first separated from non-plastic containers. These systems require relatively complicated space-intensive feed systems, and have a feed rate limitation of 570 to 680 kg per hour. Capital cost for these systems, including feed and singu- lation conveyors, range from $315,000 to $400,000. These systems are best suited for high volume plastics reprocessors. The material properties of plastic can be sensed and identified through either transmis- sion or reflection. Transmission identification mode (x-ray, visible light) is used widely to determine resins and colours in plastic reclaim- ing facilities that have a controlled material stream. It can also be used in some MRFs, where contamination input stream is limited. Reflective near infrared (NIR) sensors are used in dirtier MRF applications, where the mixed input material stream does not allow for trans- mission sensor design use. The mixed container stream is the main reason for the use of reflective NIR sensors. The sensor module can be placed on top of the sorting conveyor and does not come in contact with the material being sorted. A limitation is that it is not suitable for multiple sorts unless there are back-to-back systems, each tasked to separate a particular resin type according to its physical and/or chemical properties. For most efficient plastic sorting, the MRF process should provide for prior removal of oversize objects and film, ferrous and non-ferrous metals, and undersize materials. Capital cost for a complete mass feed system ranges from $270,000 to $315,000. Germany has the highest level of automation for sorting equipment. As with all NIR sensors, cost is the major reason for hesitation by North American MRF operators. Experience in devel- opment and operation of plastics separation sys- tems shows proper feeding and preparation of the feed stream as well as the quality of the sensing system are critical to optimal separation efficiency. MSS has developed a high capacity plastic bottle separator (Alladin) that contains multiple identifications and sorting capabilities: it performs two needed tasks--resin and colour identifica- tion. This is a mass feed system--no singulation is necessary. The system combines full spectrum colour and NIR detection in one sensor to allow separation of three different fractions. The system has a throughput capacity of 3.6 to 5.5 tonnes/hr. Due to this high throughput capacity and cost ($270,000), this machine is geared to serving high volume plastics reprocessors or regional MRFs with high plastics throughput. The MSS "Saffire" sorting system ($120,000) is targeted for MRFs processing commingled containers. This equipment mechanically sorts a single resin type (1.5 - 3 tonnes/hr). A number of units must be placed in a series to undertake sorts of multiple resin types. There are approxi- mately 18 systems installed in German MTFs but none in North America. TiTech, a Norwegian company, developed an automated plastics sorting system to separate a single plastic resin from a mixed stream of beverage cartons using near infrared particle detection and selective impulses of compressed air. The system has capacity for up to four 172 Review of Waste Technologies Solid Waste as a Resource tonnes/hr depending on conveyor width and the material to be sorted. This equipment is now distributed in North America. Approximate cost of one unit (one unit is required for each target resin type) is approximately $145,000. Eddy Current Separators: These are designed to separate conductive but non-ferrous metals from other lightweight commingled materials. This is a mature technology widely used for sorting aluminum in MRFs. There are two basic types of separator designs: one uses a rare earth ceramic rotor to separate small, non-ferrous material; the second, which uses a strontium- ferrite-ceramic rotor, has less power, but is ideal for separating aluminum cans. Consequently, these separators can be smaller and less power- ful and still achieve high recovery rates. High- speed oscillating magnetic fields are produced, which induce an electric current in the conduc- tive object. The oscillating fields can be adjusted to optimize separation. This electric current generates a magnetic field, which causes objects (e.g., aluminum cans) to be repelled from the primary magnetic field. Aluminum cans are removed at a point in the sorting process where they are the dominant material, or at least one of only a few on the conveyor. Typically, separators are placed at the end of a sorting process where aluminum is sep- arated from a plastic mix, or after positive sort- ing of plastics takes place. This ensures the separator operates at maximum efficiency and that aluminum cans do not get "buried" under other containers (and that other materials don't get pulled off with aluminum cans). Models designed for MRF applications cost approximately $63,000 to $80,000. A relatively new development is a machine that sorts aluminum based on thickness and is able to differentiate asceptic packages (e.g., tetra boxes) from aluminum cans. The machine senses the thickness of aluminum in a container (using a patented LEAS sensor technology) and through use of air jets at the end of a sorting conveyor, ejects the targeted container over one of two "air knives." This equipment is now used in several French MRFs, typically at the end of the container-sorting conveyor after a positive plastic sort. This manufacturer has expressed interest in the North American marketplace. No cost information is available. NEW AND EMERGING TECHNOLOGIES There is a trend towards more automation of processing with equipment such as optical sorters for glass and plastic, and disc or star screens for paper sorting. The costs of these new approaches can only be justified by building larger, regional MRFs where economies of scale are possible. Recent research indicates that a single-stream MRF can be constructed and operated for $1.17/tonne more than a two- stream MRF, when capital amortization and all other factors are taken into account. This is approximately a five per cent increase in processing costs for a significant reduction in collection costs compared to other alternatives. Single- stream MRFs have higher equipment capital and maintenance than two-stream MRFs, but the relatively small increase in processing costs is more than offset by the significantly quicker and therefore cheaper collection involved (estimates indicate a 30 per cent reduction in collection costs). This conclusion is likely to prompt many municipalities in Canada to re-evaluate their current collection and processing operations to find additional cost-savings through system design changes. There also is a trend towards commingling (collecting a number of materials in a single stream and designing a MRF to process this more complicated stream). Solid Waste as a Resource Review of Waste Technologies 173 Evaluation GENERAL SYSTEMS PERFORMANCE Waste stream composition information shows that approximately 40 to 50 per cent of residential waste is potentially recyclable. The actual amount depends on whether there is a deposit-return system on various containers, which affects the amount of plastic and metal packaging available for recycling. The top eight recyclables in munic- ipal waste streams in Canada (percentage of residential waste composition): Waste % Newsprint 12 Mixed paper 11 Plastics 6 Glass 6 Corrugated cardboard 3 Office paper 2 Steel cans 3 Aluminum cans 1 Ideally, each community should do its own waste characterization analysis to guide its decisions. The methodology developed by a working group (including municipalities) of the Canadian Council of Ministers of the Environment (CCME) is recommended (http://www.ccme.ca/assets/pdf/waste_e.pdf). The actual amount recycled, and therefore the amount of diversion that can be achieved by recycling systems, depends on the type of collec- tion system (curbside or depot), and materials collected. Good curbside recycling programs should achieve 90 per cent participation or higher. Even when households participate they do not always recycle all material collected by the program, therefore participation must be multiplied by capture to estimate the proportion of the waste stream that will be recovered in a program. Experience has shown that capture varies by material, generally related to how complicated the recycling message is. In mature curbside pro- grams, people understand that cans, bottles, and newspapers are recyclable; therefore capture of these can be as high as 80 or 90 per cent where good promotion and education programs exist and in communities with user pay systems, which encourage participation. Once new mate- rials are added in an expanded collection pro- gram, people are often confused (e.g., different kinds of plastics and mixed paper). In Canada, curbside recycling programs (which are the most mature and sophisticated in the world) divert 15 to 20 per cent of the resi- dential waste stream. Depot programs generally divert seven to 12 per cent. Deposit or return- to-retail systems typically recover more than 80 per cent of targeted beverage containers. Residue rates also vary depending on how materials are collected."Typical" residue rates are five to seven per cent or less for curbside sorted materials, and 20 per cent for bag or cart collection systems, or where no curbside sort takes place. Wet/dry programs, where waste is collected in two streams, experience a combined 30 per cent residue rate in their wet and dry streams (because wet/dry programs usually direct non- divertible materials into one stream or the other). Given the Canada-wide agreed goal of 50 per cent waste reduction, it is clear that more needs to be done. 174 Review of Waste Technologies Solid Waste as a Resource Community Characteristics A community of any size can recycle. Traditionally, small communities (5,000 house- holds or less) use drop-off sites for recycling; larger communities use curbside programs. One exception is the City of Calgary, Alta. (popula- tion 800,000), which has a depot rather than a curbside program. This decision was made to provide reasonably convenient recycling at low cost ($7/household for drop-off depots com- pared to $22/household for curbside recycling). The decision on curbside or depot depends on goals; if high diversion is essential, then curbside collection is the better option, but is more expensive than depot collection. Rural communities can implement curbside collection if an efficient co-collection system can collect garbage, recyclables, and organics at the same time. The Bluewater Recycling Association in Southwestern Ontario and the Quinte collec- tion system in Eastern Ontario are excellent examples of recyclables curbside collection offered to rural and small town areas. Bluewater has achieved system efficiencies through co- collection; Quinte has reached system efficiencies with extensive curbside sorting--households are asked to sort materials into nine separate group- ings at the curb. User pay also plays a strong role in both of these communities. This leads to a simple, inexpensive MRF design. Significant economies of scale are realized in larger MRF processing operations. This leads municipalities to share processing facilities where practical and haul costs are reasonable. The need to consolidate recyclables for process- ing is a challenge for small, remote communities. The decision whether to recycle and what to recycle needs to be made based on whether sus- tainable markets and end uses can be found for the recovered materials. It is usually better to join forces with neighbouring municipalities to increase the catchment area for collecting recy- clables, increase the tonnages collected and the size of MRF constructed, and therefore lower the costs (Figure 2.2 on page 152). There are no simple "rules of thumb" regard- ing what size of community should consider establishing its own MRF; the rule is simply the larger the better. Costs Cost has an enormous influence on design decisions. The varying cost of recycling programs depends on vehicles used, how material is col- lected, what materials are included, whether bags or boxes are used, distance to markets, and strength of markets. The economics of recycling also change significantly from one year to another based on the material revenues received. These are dependent on world markets for commodi- ties and fluctuate with the health of the econ- omy and demand for different materials. General guidelines for urban areas are that the combination of collection plus recyclables processing should cost approximately $150/tonne (with collection higher for curbside sort, but processing lower, and the opposite for single- stream collection. Revenues for the "basket of goods" collected will vary throughout Canada (from $50 to $150/tonne), depending on the materials collected and revenues available locally. Depending on market conditions, the net cost of recycling can be anywhere from $0/tonne to $100/tonne. In terms of cost per household, weekly curb- side collection should cost $20 to $25/house- hold/year (higher in rural areas). Recyclers generally estimate that processing and revenues cancel each other out, and that the net cost of recycling is actually the collection cost, hence ongoing efforts to reduce collection costs. Solid Waste as a Resource Review of Waste Technologies 175 Figure 2.7 shows the capital costs and oper- ating costs per tonne for a typical MRF based on the capacity of the MRF in tonnes. Generally, the higher the capacity, the lower the processing costs. However, the curve begins to flatten at a processing capacity of approximately 30,000 tonnes/year, which is the amount of recyclables collected from a community of more than 100,000 households (300,000 population). At lower capacities, processing costs are higher, and each community needs to decide the point at which processing costs justify partnering with neighbours to reduce costs. Longer transportation costs to the MRF must be considered in this decision. 176 Review of Waste Technologies Solid Waste as a Resource MRF ANNUALIZED CAPITAL AND OPERATING COSTS CURVES FIGURE 2.7 0 20 40 60 80 100 120 140 160 0 15,000 30,000 45,000 60,000 75,000 90,000 105,000 Capacity (tonnes/yr) $ per Tonne Annual Operating Annualized Capital ENVIRONMENTAL EFFECTS IWM Model Using recycled materials to manufacture paper, aluminum, plastics, glass, and ferrous metal reduces the energy and raw material require- ments in the manufacturing processes. The IWM model was used to determine the environ- mental effects of recycling versus landfilling the same material. Two views were considered: the total waste management system and the net life cycle inventory. A value of 1,000 tonnes of typical recyclables (paper, glass, metals, and plastics) was consid- ered for each model run, shown in the following three tables. The energy emissions for residen- tial collection of recyclables were not included, because they were considered very small com- pared to upstream benefits. Tables 2.7, 2.8 and 2.9 estimate emissions of greenhouse gas (GHG), acid gas, smog precursors, and toxic emissions from recycling compared to landfilling. Solid Waste as a Resource Review of Waste Technologies 177 Higher Lower CO2 Equivalents GHG Emissions Highly Engineered LF Recycling (tonnes) (tonnes) GHG EMISSIONS FROM RECYCLING COMPARED TO LANDFILLING 1,000 TONNES OF RECYCLABLE MATERIALS IN A WELL-DESIGNED LANDFILL WITH LEACHATE COLLECTION, GAS RECOVERY AND CONVERSION TABLE 2.7 Similar Lower* Similar Higher Similar Similar Higher Similar Lower Similar NOx SOx HCI PM VOCs Acid Gas and Smog Precursor Emissions Highly Engineered LF Recycling (Kg) (Kg) ACID GAS EMISSIONS AND SMOG PRECURSOR EFFECTS FROM RECYCLING COMPARED TO LANDFILLING OF 1,000 TONNES OF RECYCLABLE MATERIALS TABLE 2.8 * Indicates an energy offset or avoided emission. In the scenario assumed, landfilling produced similar NOx emissions to recycling. The landfilling option resulted in a reduction in SOx emissions (through energy offsets, shown by an *). HCl emissions were similar. ENERGY IMPLICATIONS Recycling requires relatively small amounts of energy to operate. Energy requirements are mostly related to fuel for recycling trucks, and relatively small energy requirements to run con- veyor belts, balers and other MRF equipment. Energy input for recycling processing ranges from 88MJ/tonne for manual processing opera- tions to 154MJ/tonne for highly mechanized recycling operations (Tellus Institute study). The energy expended on collection of recy- clables is estimated at 475MJ/tonne collected, compared to 167MJ/tonne for garbage collec- tion. The difference is related to slower collec- tion time for recyclables compared to garbage. This value may decrease as completely com- mingled collection of recyclables gains in popu- larity. GHG emissions related to collection of recyclables are estimated at 33.6 kg CO2 per tonne of recyclables collected. However, recycling of materials has a signifi- cant energy effect in reducing the amount of raw material extracted (which is an energy intensive business), and also in remanufacturing using recycled materials. Aluminum is the best example of energy saved. It takes 95 per cent less energy to manufacture aluminum from recycled alu- minum than from virgin material. The relative energy intensity is less dramatic for other mate- rials, but is still significant. 178 Review of Waste Technologies Solid Waste as a Resource Lower (offsets) Lower (offsets) Lower (offsets) Higher Lower (offsets) Higher Higher Higher Higher Higher Higher Higher Lower Higher Lower Lower Lower Lower AIR Pb (kg) Hg (kg) Cd (kg) Dioxins (TEQ) (g) WATER Pb (kg) Hg (kg) Cd (kg) BOD (kg) Dioxins (TEQ) (mg) Toxic Emissions Highly Engineered LF Recycling TOXIC EMISSIONS FROM RECYCLING COMPARED TO LANDFILLING OF 1,000 TONNES OF RECYCLABLE MATERIALS TABLE 2.9 Lessons Learned Collection represents the highest cost in recycling. Measures to lower these costs are evaluated by municipalities across Canada. Ongoing promotion and education is critical to the success of recycling programs to ensure that residents understand which materials to include, and also that recycling behaviour is constantly reinforced, resulting in high partici- pation and capture. Generally, the more materials collected, the cheaper the program (depending on location and technologies used). Lessons learned in co-collection programs: More time on route is needed to collect recyclables and garbage; Co-collection trucks are often long, and may be harder to maneuver along some streets; Mechanical/maintenance problems may be an issue with some specialized vehicles (hydraulics); Commingled collection vs. more segregated collection increases contamination rates and may decrease the amount of materials marketed; Determining the ultimate compartment for multi-compartment trucks has been problematic in some co-collection programs; Significant program planning is required since it may not be simple to add materials after a co-collection vehicle has been designed and built (vis-à-vis compartment volumes). Glass breakage is a concern with some bag co-collection systems. Some strategies to reduce/eliminate glass breakage: Collect glass separately (e.g., collecting glass on side racks on the trucks); Exclude glass from a co-collection program (e.g., encouraging residents to recycle glass through a drop-off program); Lighten compaction to reduce breakage (how- ever, this decreases collection efficiencies); Cushion glass by collecting and commingling with many other materials, including paper and plastics; Some communities separate glass and paper products to reduce the contamination of paper with glass fragments. Solid Waste as a Resource Review of Waste Technologies 179 *Source: Perspectives on Solid Waste Management in Canada; An Assessment of the Physical, Economic and Energy Dimensions of Solid Waste Management in Canada, prepared by Resource Integration Systems Ltd for Environment Canada, March 1996 EXAMPLES OF ENERGY SAVINGS RESULTING FROM USING RECYCLED RATHER THAN VIRGIN FEEDSTOCK IN MANUFACTURING OPERATIONS TABLE 2.10 UNBLEACHED COATED BOXBOARD LINERBOARD CORRUGATED MEDIUM ALUMINUM GLASS STEEL Material Energy Requirements Using Virgin Material Inputs (MJ/t)* Energy Requirements Using Recycled Material (MJ/t)* Reduction in Energy Requirements When Using Recycled Rather than Virgin Inputs (%) 71,321 73,552 55,274 241,688 15,686 22,774 43 44 27 96 27 14 40,483 41,203 40,111 9,668 11,503 19,637 180 Review of Waste Technologies Solid Waste as a Resource Some dry components of the waste stream (paper, glass, metal, plastic) can be collected through drop-off or curbside collection Dropped-off material: directly to market if clean enough or further processing Curbside material: collected in different streams (through separate compartments in the collection truck) and processed at a fairly simple MRF (material recovery facility). More mixing of streams requires more complicated MRF design 15% to 25% municipal waste stream diversion, depending on materials collected and residue rates at the MRF 2% to 5% residue at simple MRFs with source separation 20% to 40% residue (depending on materials) with commingled collection Any size community, but different designs required Small communities (<10,000 households) and low-density rural areas: Drop-off collection performs well. Co-operation with neighbouring communities can facilitate curbside collection, e.g., Bluewater and Quinte areas of rural Ontario. Recyclables have to be shipped to larger facilities Larger urban communities: curbside collection is cost-effective Recyclable processing follows a steep cost curve; cost decreases substantially as MRF size increases, particularly beyond 30,000 tonnes/year. Drop-off depot costs: $10 to $25 per household/yr, including processing. Lower end for large system, e.g., Calgary; high end for a rural consortium Large urban curbside collection (including processing) cost of about $25/hh/year, depending on housing density Collection and processing $150/tonne; revenues $50 to $150/t; net $0 to $100/t Processing costs decrease with economies of scale. Smaller communities (< 10,000 hhlds) need to combine processing needs with neighbours Politically driven; a community decision regardless of cost Mandated recycling systems (e.g., Ontario) Should start with an assessment of markets, but this rarely happens Landfill crisis (i.e., existing landfill is running out of capacity, high new landfill costs and public opposition) Availability of markets for recovered materials should drive, but often does not DESCRIPTION GENERAL PERFORMANCE COMMUNITY CHARACTERISTICS COSTS FACTORS THAT INFLUENCED ACQUISITION Summary Factor RECYCLING SUMMARY TABLE 2.11 Solid Waste as a Resource Review of Waste Technologies 181 More efficient methods of collection and processing of recyclables Star and disc screens have improved processing of papers, making single stream collection of recyclables more viable Optical sort systems for plastics have limited success; more recent designs work better Saves resources otherwise lost to landfill or thermal treatment Paper: highest and best use to recycle into new paper. Avoids the need to cut trees; manufacturing energy savings (recycling is less energy intensive than making paper from virgin pulp). The "upstream" benefits of recycling are significant, in that each tonne of paper or metal recycled saves a number of tonnes of greenhouse gases and other air and water contaminants Metals (e.g., steel, aluminum): conserves non-renewable resources, reduces manufacturing energy, and reduces environmental effects Glass: saves natural resources but energy savings less significant. Substituting glass as an aggregate saves on the environmental effects of mining new aggregate Curbside pick-up or drop-off depot is a low energy process, mainly from transport. MRFs have minimal energy needs (conveyor and baler) Major benefit is the "upstream" energy benefit of reducing the need for primary resource extraction (see Environmental Effects above) Materials produced are totally vulnerable to market conditions. When markets fail, recycling an expensive way to process waste Solutions to market vulnerability: structuring contracts to share market risk with either a recycling contractor, or directly with the market itself sign a long term contract (five yrs), with guaranteed rates The early years focused on efficient collection and processing. Collection more expensive part, therefore attention now on reducing collection costs. Current trends moving towards faster single stream collection with more expensive MRF as cheaper overall NEW AND EMERGING TECHNOLOGIES ENVIRONMENTAL EFFECTS ENERGY IMPLICATIONS LESSONS LEARNED Summary Factor General Description C omposting refers to a family of processes that can be used to recycle organic fractions of the waste stream into a valuable end product called compost. Composting is a biological process in which organic matter is consumed through microbial activity, in the presence of oxygen, to produce a peat-like humus. In an oxygen-rich (or aerobic) environment, compost- ing releases a significant amount of energy due to the metabolic activity of the bacteria, fungi, and actinomycetes present on the waste. In fact, it is often desirable within a composting process to"turn" the composting piles regularly or venti- late them continuously to remove excess heat, since temperatures above 65°C can readily be achieved, and this limits microbial activity and the efficiency of the composting process. A well- run process requires effective management of the same basic elements needed by all aerobic organisms--an adequate supply of oxygen, water, and food. Composting reduces the waste mass by approximately 40 per cent (through evaporation of moisture). It is not the only process suitable for processing organic waste (see Anaerobic Digestion, Section 4). Adding some low-value paper products means that composting and anaerobic digestion (AD) can address 50 per cent or more of the waste stream. The chief objectives of composting residential or municipal solid waste are to: Divert solid waste from landfill; Stabilize organic material; and Produce a reusable, beneficial soil amendment. Generally, higher quality compost is produced from source-separated feedstock. Composting of MSW faces tougher challenges meeting compost quality guidelines. Reasonable revenues can be obtained for high quality com- post, whereas zero revenue can be expected for lower quality compost. Because organic material makes up approxi- mately 40 to 50 per cent of residential solid waste, composting must be part of any system seeking to achieve diversion levels of 50 per cent or more (residential and IC&I combined, excluding construction and demolition waste). 182 Review of Waste Technologies Solid Waste as a Resource 3 S E C T I O N Composting Solid Waste as a Resource Review of Waste Technologies 183 SIMPLIFIED COMPOSTING SCHEMATIC FIGURE 3.1 Incoming Material Pre-processing & Debagging Composting 2-3 wks enclosed or in-vessel 8-12 wks open windrow Trommel Open Air Curing "Overs" Post Processing "Unders" Residue to Disposal Finished Compost Bulk Sales Trommel "Overs" Blending with sand, topsoil Finished Compost Residue to Disposal Bagging Retail sales SYSTEM APPROACHES Many municipalities encourage backyard com- posting as the lowest-cost approach to diverting some organics from the waste stream. Many collect and compost yard wastes (e.g., brush, leaves, grass clippings, and other summer yard wastes), because they already collect this material separately, or because their province mandates such composting. Many municipalities have more comprehensive, year-round programs to collect a broader range of residential organic wastes (including food wastes) because of local policy or provincial mandate. Some municipalities have included provision to compost commercial organic wastes to encourage landfill diversion or to improve economies of scale for residential programs. The Composting Council of Canada's 1998 national survey found more than 340 composting facilities in Canada, with different technologies represented in every province and the Yukon. Those facilities processed an aggregate of more than 1.6 million tonnes of solid waste. Though challenging to implement, a wide range of prece- dents have been successfully established, pro- viding new facility planners with a wealth of models to build on. Backyard Composting The simplest and most cost-effective way to remove residential food and garden waste from the waste stream is through backyard composting. Citizens benefit directly from their own efforts by producing valuable compost for their gardens, and municipalities save collection and manage- ment costs. Municipal backyard composting initiatives range from simple educational programs, to active programs subsidizing the purchase of backyard composting units, to intensive programs to install free units in virtually every backyard. The GAP method (see www.csr.org) assumes that each distributed backyard com- poster diverts 100 kg/year of organic waste. Some provinces assume a higher number (e.g., B.C. assumes 125 kg/hh/yr). General rules of thumb assume that 25 to 30 per cent of single- family households will use a backyard composter in moderately promoted programs and approxima- tely 55 per cent in an intensely promoted program. Programs providing municipal subsidy (com- monly around 50 per cent of purchase cost) for backyard composter purchases were relatively common in Canada in the 1990s. When sup- ported by education and promotion, this can be a cost-effective method, but has a hard-to-measure effect on solid waste diversion. One of the most aggressive backyard com- posting programs mounted in Canada was in the City of Port Colborne, Ont., in 1993. Free back- yard composters were delivered and installed for every home in the city (population 20,000). More than 80 per cent of households agreed to participate. Student employees trained in back- yard composting, who went door-to-door, heavily supported the program. A detailed assessment of the project four years later found that 63 per cent of households were still using the system effectively, collectively divert- ing approximately 27 per cent of the city's residen- tial waste stream. Cost for building and operating the system was $32 to $45/tonne of organic material diverted--well below the cost of other available waste management systems (including collection costs), according to a city report. Some critics cite issues, such as nuisance potential of backyard composters, the possibility for generating GHGs from poorly managed composters or the possibility of pesticide residues on food entering the garden. Minor effects have been found but do not detract from the significant benefits of backyard composting in raising awareness of waste management issues. 184 Review of Waste Technologies Solid Waste as a Resource Leaf and Yard Waste Many municipalities historically have collected some yard wastes,typically leaf and yard waste in spring and fall.These materials are almost always processed at outdoor windrow facilities.Municipalities provide one of the following initiatives: Drop-off depots; Dedicated collection in the spring or fall; Weekly or biweekly curbside collection programs during the entire growing season. Most yard waste composting programs suc- cessfully operate at total costs, (collection and pro- cessing, net of any proceeds from selling compost), that are equal to or better than the prevailing local cost of conventional waste collection and disposal. Some municipalities, enjoying relative success in collecting and composting yard wastes, have also collected food waste from households, usually either because of a policy to divert more waste from disposal, or because of a provincial mandate to do so. In some provinces it is relatively easy to add fruit and vegetable waste to an exist- ing yard waste program without affecting opera- tions or permit requirements. Residential Organic Waste (leaf and yard waste, food waste, some paper) A handful of large Canadian municipalities have dedicated systems to collect and compost a larger fraction of the organic waste stream. The highest concentration of year-round comprehensive household organics collection programs is found in Nova Scotia, where organic waste has been banned from landfill disposal by the province. To ensure the highest percentage recovery and the best quality final product, household organic material should be source-separated by the householder and collected separately from other household waste. For this reason, municipalities are closely examining cost-effective, source-separation strategies for residential organic waste. Comprehensive household organics collection programs offer year-round municipal collection of a broader range of organic material, generally including kitchen food wastes. All require a more sophisticated composting facility to process such wastes year round. Many, but not all, have moved to capital-intensive enclosed composting facilities. Most tend to operate at a net cost (collection and processing, less revenue from compost sold) that is higher than conven- tional collection and landfill disposal of waste. This tendency towards higher cost has prevented these projects from becoming more ubiquitous in North America and the UK. Organic Waste from the IC&I Sector Most municipalities play a limited role in the IC&I waste management, preferring to leave this to private-sector collectors and private disposal facilities. Perhaps as a result, few municipalities compost IC&I waste. Occasionally, municipalities compost IC&I waste because they want to improve the economies of scale of existing operations, or because the IC&I sector may be a source of desirable waste (e.g., carbonaceous wastes to balance out high-nitrogen food wastes from residential sources). Often, IC&I waste contains fewer contaminants than residential wastes, simply because it can consist of uniform industrial by-products, such as food processing wastes or "off-spec" material (e.g., expired food). A distinct advantage of including IC&I wastes in a composting system is that the private waste generators are likely to provide their own shipping to the composting facility, and will still pay a tipping fee. An unlimited range of wastes can be received under such programs, including: Paper mill sludge; Other, low-solids sludge, such as from food processing; Solid Waste as a Resource Review of Waste Technologies 185 Off-spec food products, such as jams, jellies, ravioli; Slaughterhouse wastes; Non-recyclable paper grades. Mixed-waste Composting Mixed-waste composting refers to: Composting of the whole municipal waste stream without recyclable source separation (Medina, Ohio, and other U.S. communities, but not in Canada); Composting of MSW from which recyclables are removed (Town of Tracy, Que., or the City of Edmonton, Alta.). In this approach, essentially no special col- lection system is used. The entire waste stream is collected as recyclables and garbage. The garbage bag is delivered to a composting facility equipped with intensive systems for pre-processing and post-processing. These "clean up" the mixed waste so that a useable compost product can be produced. Often, the pre-processing system is designed to recover some marketable recyclables from the waste stream as well. Note: This equipment and approach are used where organics are collected as part of the "wet" stream in a two-stream wet/dry system, such as in the City of Guelph and Northumberland County, Ont., and the Regional Solid Waste Commission of Westmorland-Albert, N.B. A problem with this approach is that the final compost product is inferior, may include a higher level of visible contaminants, such as glass and plastic, and may be characterized by higher levels of heavy metals. Given the types of compost quality standards prevalent in the U.S., facilities of this type have been able to meet reg- ulatory standards for compost, if not necessarily market-driven standards. In Canada, where provincial standards exist, such plants cannot meet Canadian compost standards. Some notable exceptions are the Comporec facility, which operates in the Town of Tracy, Que., and Edmonton's facility. The Comporec plant compost does not currently meet federal compost guidelines developed by the CCME for unrestricted use compost, because of elevated levels of copper, but meets restricted use guidelines. Edmonton's facility co-composts sewage biosolids with mixed waste after source separation of recyclables, and produces compost that is sold. The market may be affected by some public distaste for co-composting with sewage sludge. Landspreading Landspreading is the placement of organic mate- rials on the ground for decomposition under uncontrolled conditions. Where circumstances allow (usually only for fall leaf wastes), land- spreading can be significantly cheaper than composting, since no facility needs to be con- structed. Simple interventions, such as reducing feedstock particle size or periodically turning materials with a plough, can help accelerate decomposition. Organic waste used on agricultural land must benefit crop production and pose minimal risks to plant growth, crop quality, long-term land productivity, public and animal health, and local environment quality. This approach is most applicable to shredded leaf wastes. The Regional Municipality of Waterloo, Ont., discovered that landspreading of shredded leaf wastes costs about $2/tonne, com- pared to $8/tonne to compost at their own site. In a research project in 2000 to explore the via- bility of expanding their program, the region found the greatest challenge was identifying sufficient farmers willing to take the material. Some provincial jurisdictions may still require that a permit be procured before a land- spreading program can proceed. 186 Review of Waste Technologies Solid Waste as a Resource Technologies COLLECTION Collection - Service Level There are a number of options available to collect organic wastes, including: Public drop-off only; Seasonal, unscheduled curbside service; Weekly or biweekly curbside service. The latter two need to be evaluated in the context of recycling and garbage collection carried out by the municipality, to assess if the addition of organics warrants a complete collection redesign where the benefits of co-collection or reduced collection frequency are viable. Public Drop-off Only - Is used by many municipalities, and provides the most basic level of yard waste programs. Residents self-haul most of the yard waste to central locations. Even in municipalities that have full-service, weekly curbside collection of yard waste, self-haul is often left in place as an option for those waste generators producing more yard waste that the system is designed to collect (e.g., large quantities of brush), or who simply prefer to self-haul. Public drop-off is generally the system of choice for municipalities where low cost is more important that achieving significant waste diversion. Solid Waste as a Resource Review of Waste Technologies 187 Generally lowest level of waste diversion, since inconvenience to residents is highest Potential for problems with contaminants if drop-off area is not well supervised Potential odour issues, particularly with grass clippings, since grass may have to sit for some time before processing Lowest-cost option; most of the work is done by residents Potential for good policing of contaminants, if drop-off area is well supervised Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF PUBLIC YARD WASTE DROP-OFF SYSTEMS TABLE 3.1 Weekly or Biweekly Curbside Collection of Organics: Is most common in large municipalities offering comprehensive yard waste diversion. It is also the only system used if a municipality is collect- ing a broad range of residential organics. An approach that parallels garbage and recycling collection is created--i.e., organic waste is collected on a regular basis, on the same day each week (or every other week) in a given part of the municipality, during the entire year (or growing season, if only for yard waste). This system is used by municipalities seeking maximum waste diversion, for which they are willing to pay. Additional collection resources must be made available when demand peaks (at addi- tional cost). Some municipalities reduce collection frequency in the winter, because there is less organic waste and cooler temperatures mean fewer odour or insect concerns. Seasonal Curbside Service: Is generally used in spring and fall, coinciding with maximum pro- duction of yard waste by municipalities with dedicated curbside leaf collection programs. Residents set out leaf and yard waste curbside (in plastic or paper bags, plastic or metal reusable bins). Generally, the municipality will publish a start and end date for the service. Seasonal service is the system of choice for municipalities seeking to offer good-quality leaf and yard waste collection service, without collecting summer yard waste. 188 Review of Waste Technologies Solid Waste as a Resource Higher cost than public drop-off Dedicated curbside service means higher waste diversion Generally less expensive than weekly collection through whole season Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF SEASONAL CURBSIDE SERVICE TABLE 3.2 Highest cost Weekly collection can lead to inefficient use of vehicles during low-growth seasons, volume of materials to be collected at peak seasons can overwhelm collection fleet and create problems if material is not picked up when expected Generally produces highest levels of waste diversion Regularity of collection makes participation easy for residents Streets are tidy because waste is not at curb for long Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF WEEKLY OR BIWEEKLY CURBSIDE COLLECTION TABLE 3.3 Plastic Bags Debagged at Site: Collection of organic waste in plastic bags is common, but can result in compost quality problems since all plastic cannot be removed. Plastic bags are a convenient and low-cost packaging system, readily acceptable to residents. As well, bag makers have promoted this option to municipal officials. The decision to collect bagged waste and deal with the bags later is driven primarily by maximizing public convenience. Debagging curbside takes roughly twice as long per tonne collected as getting the bags off the street. It costs a lot to have a truck idling at the curb while staff debag. There is considerable debate between the propo- nents and opponents of using plastic bags in organic waste programs. Many municipalities tried debagging yard waste by hand, at the composting site, using their own or contract staff. With leaves, this can be back-breaking work, which is carried out late in the season, in unfavourable weather condi- tions. If plastic bags containing grass sit in the hot sun at curbside, odours are generated because of anaerobic conditions. If these bags sit on-site for days or weeks it creates odour problems and a poor work environment. Several proprietary debagging machines and systems have been invented, but they tend to only capture some of the plastic, and are expen- sive to purchase and operate. A satisfactory, all-mechanical system for debagging remains elusive. Because of problems marketing compost that contains plastic remnants, several Canadian Collection - Organic Waste Set Out The methods for curbside collection or to package organic waste for drop-off include: No packaging (yard waste only); Plastic bags (debagged at site); Plastic bags (debagged at curb--yard waste only); Compostable paper bags (yard waste only); Compostable paper bags (for food waste as well); Rigid plastic containers. Loose Material: Collection can include Christmas trees, seasonal brush, or leaves collected using vacuum equipment. In a City of Ottawa, Ont., pilot project, staff determined that vacuum collection is more costly per tonne than regular curbside pick up. Curbside brush chippers or large-volume, grapple-equipped trucks are used to handle brush in particular. Compost facility operators can easily process vacuumed leaves, as they are clean, pure, dense, and partly shredded. Solid Waste as a Resource Review of Waste Technologies 189 Does not work with grass clippings Requires use of specialized equipment in many cases--vacuums, chippers, grapples Vacuums also pick up gravel and litter, which are problematic Lowest cost and effort level for residents Tends to mean low contamination, since there is no packaging source of contamination, and residents can not hide litter inside bag or other containers Generally lower cost than de-bagging leaves by hand Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF LOOSE MATERIAL SET OUT TABLE 3.4 Debagged Organic Waste at Curb (Yard Waste Only): Curbside debagging avoids some of the challenges of debagging at the composting site. This approach is used by the City of Barrie, Ont., during the entire yard waste season. In return for reduced truck productivity, a clean product can be produced, eliminating problems at the composting facility. Crews hang jute or similar sturdy bags at the back of the truck. As plastic bags are removed from yard waste, they are placed in the jute bags. When full, the jute bags can simply be added to the truck hopper for later recovery. As an incentive for truck crews, it is best to inspect each incoming load as it is dumped, and require collection crews to clean up and remove any missed contaminants at that time. Municipalities that have abandoned other approaches, and who are committed to producing high diversion and a quality compost, have adopted this approach. municipalities (Toronto, Peel) no longer collect yard waste in plastic bags. This material must be set out in paper bags or plastic and metal reusable bins. Some collection systems designed for a broad range or organics, including residential food wastes, continue to use plastic bags, but debagging is difficult since it can be wet and odorous. As well, frozen food waste collected in the winter cannot be debagged, since the bags tend to fold into the waste. The only option in this event is to shred the waste, including bags, and to try to recover as much of the plastic as possible during subse- quent pre- and post-processing steps, which can be challenging. 190 Review of Waste Technologies Solid Waste as a Resource Plastic bag removal is problematic. No simple, effective system exists Plastic bags can be used to hide other garbage, especially in a user pay collection environment Plastic and other contaminants left in compost can complicate marketing Plastic bags tend to increase odour problems with grass clippings and food wastes Regardless of its content, a plastic bag at the curbside does not promote diversion Lowest-cost collection among curbside options which use bags Plastic bag is cheap, familiar to residents Existing collection fleet (packer trucks) well-suited using plastic bags Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF PLASTIC BAGS, DEBAGGED AT SITE TABLE 3.5 Compostable Paper Bags (Yard Waste Only): First adopted as the exclusive method used by the City of Ottawa, Ont., for its comprehensive curbside system, and subsequently by the City of Toronto and the Regional Municipality of Peel, Ont., to address compost quality problems. All three municipalities allow residents to put yard waste in reusable bins or cardboard boxes. Yard waste bags need to be shredded to acceler- ate their decomposition, but otherwise create no special operational problems. However, these bags are more costly than plastic bags and need to be made especially available to residents--the best approach is for the municipality to encourage local retailers to stock them, however, at the outset of the program, the municipality is well advised to distribute free samples to each house- hold (bag manufacturers will help interested communities with this effort). Ongoing use is enforced by collection crew refusal to collect targeted materials set out in an undesirable manner. Compostable Paper Bag (for Organic Waste): In recent years, paper bags for wet food waste have been developed and tested in a number of Ontario communities, including Ottawa, Simcoe County, and Sarnia. The Food Waste Bag is pro- duced in a large or small format and is virtually leak proof as a result of its biodegradable cellulose lining. The small bag has proven to be particularly popular for moving food waste from the kitchen to an outdoor bin. While the bag is relatively expensive at this time (10 small bags for $4), as sales increase the price of the bags is certain to fall (as was the case with the larger yard-waste paper bag). Solid Waste as a Resource Review of Waste Technologies 191 Significantly higher truck and crew cost than debagging at site Reduced collection productivity Produces clean product, while allowing resident convenience Households that mix non-targeted materials with organics can be identified and educated Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF PLASTIC BAGS, DEBAGGED AT CURB TABLE 3.6 Relatively high cost of the bags. Either resident or taxpayer will have to absorb cost Provides for easy collection and tidy packaging, without any of the downside of having to debag No specialized equipment required Organic waste will not go anaerobic because of the bag's ability to "breathe" Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF COMPOSTABLE PAPER BAGS TABLE 3.7 Rigid Plastic Containers: Used in programs that collect a broad range of organic wastes, including food. The large carts are intended to contain res- idential food wastes, and most yard wastes. Relatively large, wheeled carts have been used for this purpose in central Europe for many years, where regular curbside collection of organic wastes for composting was first devel- oped. The carts are relatively easy to move because they are on wheels. Since they are closed containers, they can effectively seal in odours, and resist attack by animals. Mechanized systems are widely available to facil- itate the rapid lifting of such carts for emptying into collection vehicles. It has been argued that rigid containers (much like the blue, grey, black, or green box used in recycling programs) tend to encourage participation, since the physical presence of the container at the curbside is a constant program reminder. Some Canadian municipalities have also experimented with smaller rigid containers, designed to contain food waste only, as demon- strated in the City of Toronto. The chief problem with rigid containers is cost, and this is partly why more municipalities have not moved to adopt this system. However, this situation is in constant flux as new containers are developed (the Toronto bin plus a kitchen catcher is approximately $20, but cost depends on the number being ordered). Collection - Collection of Brush Should brush be collected with or separately from other organic wastes? Many municipalities have not considered the possibility that brush can be collected on its own and commingle brush with other yard wastes, which leads to one of the following problems: Windrows contain unground brush, which does not compost, and has to be removed from the windrow at the end of the process; All combined waste has to be ground, at signifi- cant increased cost (from $15 to $20 per tonne); Combined yard waste that is left unprocessed while waiting for a grinder can result in odour problems. However, it can still be composted if the larger woody material and brush is screened out and chipped. The brush can increase the porosity of the pile, which enhances the composting process. Brush (branches, hedge trimmings, Christmas trees, stumps) is unique among yard wastes in that it needs to be ground or chipped 192 Review of Waste Technologies Solid Waste as a Resource Cost higher than any other system Well-established system to collect all types of organic waste neatly, while controlling odours and preventing animal access With some modification, existing types of waste hauling vehicles can be used Visibility of container tends to promote participation Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF RIGID PLASTIC CONTAINERS TABLE 3.8 before processing. To minimize the capital and operating costs of grinding or chipping, the brush can be separated from the other organic waste material before it is collected. Grass and residential food wastes need to be processed ideally on the day they are received at the compost site, and many provinces have specific requirements on this. Leaves should be processed into a windrow within a week of receipt. Brush and other woody wastes can be accumulated for an indefinite period before pro- cessing, because they will not begin to compost and create odours. The brush can be accumulated and stockpiled for long periods of time to justify bringing in grinding equipment. Brush should generally be managed separately from other yard wastes via: Some element of resident self-haul, if this is practical in local circumstances; Periodic collection of loose brush waste perhaps in the last week of each month during the growing season. This could be done using either conventional equipment (packer trucks) or specialized equipment (such as dump trucks with chipper trailers). Since most residents can store brush without creating odour problems on their own property, the key is to limit collection, and to keep from commingling brush wastes with other materials that do not need to be ground. PROCESSING Processing - Centralized Composting Processing All centralized composting technologies typically include three major components: Pre-processing; Composting; and Post-processing. Pre-processing: Involves turning the source- separated organic waste into a suitable, refined feedstock, ready for introduction to the com- posting process. Pre-processing techniques include particle size reduction, screening, and addition of amendments. Pre-processing opera- tions include bag opening (if required), shred- ding, mixing, and manual inspection. The amount and cost of pre-processing required is dependent on the nature of the organic waste stream and the technology used. Every composting process requires hard, carbonaceous wastes, such as wood, brush, and large cardboard boxes, to be shredded. Technologically, simple composting facilities that process relatively uncontaminated feedstock may need no pre-processing other than the size- reduction of one or a few components of their total input stream. Some enclosed composting technologies also require that all of the feed- stock be fully shredded before composting, and/or blended with amending materials, such as wood chips. Generally, the more contaminat- ed the feedstock wastes, the greater the need for pre-processing technologies to ''clean up" the material before composting. Pre-processing sys- tems can be quite capital-intensive, and some-- involving hand-picking of contaminants from conveyors--can also be highly labour-intensive. Solid Waste as a Resource Review of Waste Technologies 193 It should be noted that one of the challenges in designing an organics diversion system is to decide whether the advantages of collection systems that produce a more contaminated waste stream are worth the much higher pre- processing cost of removing those contaminants at the facility, and the lower quality of end product. Composting: Includes many technologies and vendors, all of which work in a range of applica- tions and scales. All systems are designed to provide an environment in which the natural process of aerobic degradation of the organic waste is optimized, so that a stable product (compost) can be produced. For a composting equipment and technology supplier list in Canada, see the Composting Council of Canada's Web site at www.compost.org. Technologies can be categorized as: Turned-windrow composting: waste is formed into long piles called "windrows" and regularly mixed and manipulated to achieve a number of purposes; Aerated static pile composting: similar to windrow composting waste is not moved and is aerated either actively or passively while remaining in place; Enclosed channel composting: waste is con- tained, usually between parallel walls of some type, and regularly moved and turned by some form of suspended machinery; In-vessel composting: any technology where the waste is sealed into a chamber, where the environment is closely controlled, and facility personnel do not normally enter. In-vessel sys- tems include vessels that are fixed, portable, and even non-rigid. In-vessel systems may or may not include internal systems for agitation or maceration while in process, and commonly include internal systems for monitoring and addition of oxygen. The first three can take place inside or out- side of buildings (generally channels are inside buildings, static piles and windrows outside). In all cases, composting occurs in an environment 194 Review of Waste Technologies Solid Waste as a Resource The Regional Municipality of Niagara, Ont., facility at Port Colborne is an approach to open windrow composting applicable to many Canadian communities. The region owns a composting facility located at a landfill that is operated by a private sector contractor with specialized expertise. Originally established in 1990 as a 300-tonne-per-year leaf-composting site, the facility has gradually grown to process 25,000 tonnes per year of a diverse range of organic materials. The site operates with an active composting area of four acres of asphalt, plus several acres of adjacent land used to store finished compost and soils for blending. The entire operation takes place outdoors, six days per week, 52 weeks per year. Range of wastes processed includes: yard wastes, food wastes from restaurants and major food processing industries, paper mill sludges, etc. Most originates in the IC&I sector, and much of that originates from outside of the Niagara Region. Bringing in such wastes offsets the region's own operational costs. The facility operates with five full-time staff and seasonal staff. Although located on a landfill property, the site is within 150 metres of a local trucking firm, and 0.5 km of a residential neigh- bourhood. It has successfully processed a diverse organic waste stream and operates within provincial regulations. that is open to and accessible to machinery, facility staff, and the atmosphere. Turned-windrow and aerated static pile systems tend to use public-domain technology, albeit sometimes with the aid of specialized equipment provided by various vendors. Enclosed channel and in-vessel systems tend to be available only from vendors of proprietary technologies. Turned-windrow Composting The term windrow refers to a pile of material that is characterized by a generally triangular cross-section and a length that may vary signifi- cantly depending on available space. What defines turned-windrow composting is that the material being processed is formed into a standing pile, and is regularly and completely moved or "turned" (once a day to once a month), usually by mobile heavy equipment. This aerates the material, macerates it, blends it, and often gradually moves it through a processing area. Turned-windrow composting includes facili- ties that pile the material in much larger piles, and includes facilities in which all composting operations are carried out inside an enclosed building. Most windrow facilities,however,are located outdoors. Commonly, windrows are between two and four metres in height, since smaller windrows would not retain the requisite heat involved in the process,and larger ones are hard to move and aerate. Regular turning of material can result in a finished, stable (fully degraded) product in approximately 13 weeks, though some facilities choose to take longer, and save operating costs. Some mechanism to apply water to the material is often required. The greatest advantage of turned-windrow composting is its flexibility. Many facilities dra- matically vary windrow size, turning frequency (from several times daily to once a month) and how space at the site is used, to accommodate wide fluctuations in incoming waste tonnages and composition. Windrow composting sites process leaf and yard wastes and can be used to process materials collected by SSO programs, although this is less common and requires an experienced operator to avoid odour problems. Solid Waste as a Resource Review of Waste Technologies 195 OPEN WINDROW COMPOSTING SYSTEM FIGURE 3.2 Three Open Windrow Piles Source: www.cfe.cornell.edu Outdoor, turned-windrow composting is the most widely used system for centralized composting in North America. It can deal with a wide variety of organic wastes at almost any operating scale. Windrow composting has been successfully operated in the range of 5 tonnes/ day to 100 tonnes/day (1,000 tonnes/yr to 25,000 tonnes/yr); large mechanized windrow operations may go up to 100,000 tonnes/yr. Given low demand for capital equipment, and low operating costs, windrow systems are widely recognized as a lowest-cost composting approach. Windrow composting has rather large land requirements if more than modest quantities of organic materials are processed. It is a non- proprietary technology that is most viable in rural sites or areas with large buffer zones. A properly managed turned-windrow com- posting facility does not pose a greater odour problem than more capital-intensive, enclosed facilities. Odour problems are managed through facility design and management expertise, with on-site staff well-trained in compost biochem- istry and trouble-shooting when problems arise. However, there have been a number of cases in Canada where windrow facilities have failed due to poor or inconsistent management. Capital costs of open windrow composting facilities are highly variable, yet tend to be relatively low. For example, a facility of 30,000 tonnes annual capacity should cost approximately $2 million, exclusive of land costs. Operating costs tend to be $20 to $30 per tonne (including amortized capital). This facility could process leaf and yard waste from 300,000 house- holds, at a cost of $3.00/household for processing only. Collection would be an additional $8 to $10/household/year or $80 to $100 per tonne. Placing piles out-of-doors exposes them to precipitation, which can result in runoff, which must be collected and treated, or added to incoming feedstock to increase its moisture con- tent. Piles can be placed under a roof, although this adds to capital costs, and can make it more difficult to move material around. Many channel and in-vessel composting systems use windrow (or aerated static pile) composting to complete the composting process after the initial composting using the more capital-intensive channel or in-vessel technology is completed. 196 Review of Waste Technologies Solid Waste as a Resource Large area required May have odour management problems if not managed well Siting any outdoor facility may be difficult politically Great flexibility to vary feedstock and capacity Relatively low capital costs Relatively low operating costs Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF TURNED-WINDROW COMPOSTING TABLE 3.9 Aerated Static Pile Composting This type of composting is similar to turned- windrow composting except the windrows or piles remain stationary for most of the composting process. In an actively aerated system, a fan (or air supply blower) forces air into the pile or draws air out of it. The air is circulated through the pile via a diffuser (a pipe with holes to allow distribution of air). A timer or temperature feed- back system similar to a home thermostat controls fans. Air circulation in the piles provides the needed oxygen for the composting microbes and also prevents excessive heat build-up. Removing excess heat and water vapour cools the pile to maintain optimum temperatures for microbial activity. A controlled air supply enables con- struction of large piles, which decreases the need for land as compost and does not need to be moved. Odours from the exhaust air can be substantial, so biofilters are generally used. When the composting process is nearly complete, the piles are broken up. The compost is then taken through post-processing, possibly including turned-windrow composting for further product stabilization. Producing finished com- post usually takes approximately 12 weeks. Aerated static pile composting systems have been used successfully for municipal solid waste, leaf and yard waste, biosolids, and industrial composting. Because the compost mass is never disturbed, the mix and ratio of waste feedstocks must be correct from the start. One advantage of aerated static pile com- posting over turned-windrow composting is the management of odorous materials in an undis- turbed mass, until they have stabilized. This is one reason the technology has been popular in the processing of sewage biosolids (in the U.S., but not so common in Canada). Solid Waste as a Resource Review of Waste Technologies 197 AERATED STATIC PILE COMPOSTING SYSTEM FIGURE 3.3 Source: www.cfe.cornell.edu AERATED STATIC PILE Blower The infrastructure necessary to provide for forced aeration requires higher capital costs, although staffing needs are lower as the compost piles do not need turning. Enclosed Channel Composting Systems This composting system tends to be constructed inside buildings. The "windrow" is laid down between two long, parallel walls, usually con- structed of concrete. These walls are commonly approximately two metres high, (about the same height as most turned windrows) and may be constructed a few metres apart, or many metres apart. Instead of the windrows forming a natural triangular cross-section, they fill the space between the walls. The material is mechanically turned by a machine riding on rails along the tops of the walls, or suspended over the composting mass. Usually, aeration is supplemented by a forced aeration system in the floor of the channel, not unlike that used with some static pile systems. As the turning mechanism passes repeatedly down the channel, it gradually moves the waste from one end to the other. Primary composting process is largely completed by the time the waste is discharged from the end of the channel. Outdoor turned windrow or aerated static pile approaches are then used to complete the composting process. Channel composting systems currently in operation in Canada accept a wide range of annual tonnage scales. Waste can only be added once, and consequently must be in a perfectly proportioned blend with each application. This can create problems when unusual surges of waste occur. One feature that most channel systems share with static pile and turned- windrow systems is that different sources of waste can remain segregated. In each case, a given waste stream can be kept in an independent windrow, pile, or channel, if needed. Since most channel systems are constructed inside buildings, odours can be controlled more easily. Enclosed channel systems are generally less costly than in-vessel systems. Since most of the technology associated with the turning system is suspended over the biomass, servicing and repair of equipment tends to be straightforward. 198 Review of Waste Technologies Solid Waste as a Resource Higher capital cost than windrow Does not deal well with fluctuating waste composition Forced air may not be evenly dispersed through the pile Forced aeration reduces area requirement and helps avoid odour problems Piles do not require turning (low maintenance requirements) Lower space requirements than windrow Good odour control with problem wastes Lower operating costs Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF STATIC PILE COMPOSTING TABLE 3.10 Solid Waste as a Resource Review of Waste Technologies 199 Photo: Janet R. Woodruff Like in-vessel, system lacks flexibility in dealing with variable feedstock Large volume of air to be managed in odour control system Off-site odours are possible if the system is poorly operated Moderate capital and operating costs Usually in buildings, so usually no odour problems Lower space requirements than windrow Disadvantages Advantages ADVANTAGES AND DISADVANTAGES OF CHANNEL COMPOSTING TABLE 3.11 CHANNEL COMPOSTING SYSTEM FIGURE 3.4 This 175-foot in-channel composter is used for research at Lower Eastern Shore Research and Education Center--Poplar Hill Facility, Maryland, U.S. In-vessel Composting Systems In this system, the composting process itself is conducted inside a sealed container or chamber where the environment is highly controlled and access restricted. These tend to be the most capital-intensive approaches available. The big advantage is that they take up less space and may be viable where others are not. These systems are usually installed inside sealed buildings. Some in-vessel technologies are designed to have a continual (albeit slow) flow of waste, while others process one complete batch of com- post at a time, and then are emptied before receiving a fresh batch. Early in-vessel composting systems had chambers permanently installed within build- ings, and were constructed of concrete and/or corrosion-resistant metals. This type of "fixed" vessel can come in a wide range of sizes, shapes and design. All include a mechanism to feed raw waste into the vessel, another to remove com- post from it and a monitoring system for at least temperature and oxygen content within the ves- sel, and a forced-aeration mechanism to amend the oxygen content. A second family of in-vessel systems, com- monly called "container" systems, uses a number of modular composting vessels that may be moved around the facility. A 6,000 tonne/year facility in Halifax, N.S., and a 30,000 tonne/year facility in P.E.I. use this technology. The con- tainers are filled with raw, pre-processed organic waste, sealed, and then moved to a composting area where they are attached to air handling manifolds and monitoring equipment. In this way, each vessel is provided with the same sup- port facilities common to the fixed-vessel sys- tems. At the end of the primary composting process, the container is disconnected from air and monitoring systems, emptied, and then made available for another cycle. All operations are totally enclosed, limiting contact with the organic material, thus minimizing occupational health and safety concerns. A unique variant by a U.S. company called Ag-Bag Environmental is based on technology used to wrap and seal large, round hay bales, creating a flexible "vessel." Pre-processed waste is forced into a long, heavy-gauge plastic bag, of either 1.8 metre or 3 metres (6 or 10 feet) in diameter (and virtually any length), which is laid 200 Review of Waste Technologies Solid Waste as a Resource IN-VESSEL COMPOSTING SYSTEM FIGURE 3.5 EXHAUST TO BIOFILTER EXHAUST FAN Supply Fan 1 Supply Fan 2 Supply Fan 3 Loading Conveyor Mixer Spinners Zone 1 Air Chamber 1 Unloading Conveyor Spinners Augers Zone 2 Zone 3 Shaker Screen Air Chamber 2 Air Chamber 3 Ram on the open ground. A ventilation hose provid- ing forced aeration is installed as the bag is filled. Once completed and sealed, the bag is outfitted with blowers to provide oxygen. The Ag-Bag system's novel approach avoids the cost of constructing a building. The Ag-Bag system is presently not used in Canada. Virtually all in-vessel systems rely on either turned-windrow or aerated static pile systems to complete the composting process after the waste has undergone primary composting in the vessel. Odours can be managed reasonably well, because all operations are sealed in a building and exhaust air passes through biofilters. However, a number of in-vessel composting facilities in Nova Scotia, Quebec, Ontario, and B.C. have experienced off-site odour despite the high technology, so regardless of the system, operational expertise is key. These systems are designed to create ideal composting conditions within the vessel at all times, and so should be able to process compost at the fastest rate. As a consequence, these facilities tend to consume the least amount of land of all composting tech- nologies. However, they also tend to be the most expensive approaches to centralized composting. Processing - Post-processing Post-processing involves preparing the end product from the composting operation for mar- ket and may include drying, screening, blending, or bagging. Post-processing will depend on end- market requirements, and the degree to which contaminants are still present. Most operations include screening compost to homogenize it and remove oversize materials. Given generally strin- gent compost quality standards in Canada, it is more effective to try to remove most contami- nants during the pre-processing stage. Compost, in its pure form, is not a particu- larly good growth medium for plants. It is most effective when combined in significant amounts with other soil materials, such as sand, loam, or peat. Consequently, compost facilities relying on product sale revenues often blend their product on site before releasing it for sale. Compost produced in Canada is generally sub- ject to regulation by provinces. While details differ, most standards require that attention be paid to: Levels of 11 heavy metals and PCBs in the end product; Presence of visible contaminating materials, such as glass, plastic, or pieces of metal; Organic matter content; Proof that the compost has experienced sufficient temperatures for enough time to achieve "pathogen reduction"--the significant elimination of weed seeds, and plant and animal pathogenic organisms; Stability, since unstable compost is actually harmful to plants. Agriculture and Agri-Food Canada also reg- ulates compost sold in Canada through the feder- al Fertilizers Act, when specific claims are made regarding a company's utility in plant growth. The CCME has also worked to establish national guidelines for compost quality for reference in those provinces without standards. Solid Waste as a Resource Review of Waste Technologies 201 In-vessel container systems Halifax Regional Municipality: treats approxi- mately 6,000 tonnes/year of SSO waste from 110,000 households at two separate facilities. Meaford, Ont.: an in-vessel fixed system treats approximately 180 tonnes/year of SSO from a small town, at a rate of approximately 500 kg/day. Region of Peel: eight Herhof Rotteboxes at its Caledon Landfill Site. Each box can process 1,500 tonnes per year of organic material for a total capacity of 12,000 tonnes per year. In addition, Le Bureau de normalisation du Québec (BNQ), a member of the Standards Council of Canada, has developed national, voluntary industry compost quality standards. Compost that meets this standard can bear a BNQ label as an indication of quality. NEW AND EMERGING TECHNOLOGIES Composting vendors are always inventing new ways of doing the same thing, which is compost- ing organic waste in the presence of oxygen. Different vendors adjust airflow rates, some leave the waste in one place, whereas others move the waste around or agitate the waste, whichever approach is considered to reach the objective of waste stabilization in the fastest time. (See Composting Council of Canada's Web site at www.compost.org) Some provinces have turned to regulations to compel municipalities to achieve the 50 per cent diversion target--effectively mandating organics diversion, (e.g., Nova Scotia, Prince Edward Island). Due to some composting facility failures in the past 15 years, and to the obvious potential for odour production, the siting of new com- posting facilities has become the object of public resistance. Bringing such facilities on line may take years and involve consideration of several sites. This adds significantly to the cost of devel- oping the system, makes startup dates difficult to predict, and makes private-sector vendors nervous about accepting the full risk of develop- ing facilities to a municipal schedule. Municipalities have responded to the cost issue by experimenting continuously with new collection strategies. No obvious solution to the need to provide low-cost and effective collection has yet appeared for broad adoption of organic matter content. Evaluation Despite the growing popularity of composting, communities face several challenges in develop- ing and operating successful composting programs: Lack of experienced designers, operators, and technical staff; Difficulty of choosing from different technologies, many of which claim to be uniquely superior; Siting of a composting facility can be as politically challenging as the siting of any waste management facility. General Systems Performance Composting can process about 25 per cent of the residential waste stream in a SSO program, where 40 to 50 per cent of the residential solid waste is organic. Current SSO programs show variable residue rates of one to 20 per cent of the incoming waste stream depending on participa- tion, contamination, etc. In general, however, the possible net diversion through composting is approximately 20 per cent of the residential waste stream. Mixed waste composting (after source separation of recyclables) can process up to 55 per cent of the residential waste stream. Residue rates for a mixed program are 35 to 40 per cent of the incoming tonnage, therefore mixed waste plants can divert approximately 33 per cent of the residential waste stream. Composting systems will operate successfully and produce a stabilized end product as long as they are operated by well-trained staff. Composting is a biological process that requires tweaking on a regular basis by an experienced professional. 202 Review of Waste Technologies Solid Waste as a Resource Community Characteristics A composting facility sited in or near a large urban, downtown area must be different than one serving a small town with surrounding rural lands, and again different from a remote north- ern community. If the only available land is highly urbanized, then a composting technology should be con- structed inside a sealed building to control odour. There are successful Canadian examples of turned-windrow, aerated static pile, channel, and in-vessel systems, all in sealed buildings. Alternatively, transferring and hauling waste to more remote (and potentially outdoor) sites should be explored, since this may be less expen- sive than building a capital-intensive urban facility. Locale will also affect cost of waste manage- ment alternatives--particularly disposal. In some parts of Canada, the cost to dispose of solid waste in landfills is extremely low--in the range of $10/tonne after collection--and is expected to stay at this level for the foreseeable future. In this financial environment, municipalities may find it hard to argue for a capital-intensive composting approach. Other Canadian jurisdic- tions are burdened with high disposal costs, which can make a broader range of composting technologies attractive. Cost has been the pre- vailing reason why more Canadian municipalities are not composting. All four general technologies described-- turned-windrow, aerated static pile, enclosed channel, and in-vessel--are in operation in North America at scales from well below 100 tonnes per annum to 100,000 tonnes per annum. None of these approaches is associated with a given scale. One might think that climate is a significant issue, particularly with outdoor technologies. But the one facility in the Yukon is an outdoor turned-windrow, and the technology is used throughout the coldest Canadian winters. Costs It is very difficult to establish specific dollar ranges for the systems that have been discussed in the preceding pages. Local circumstances and firm quotes for composting operations need to be taken into consideration. Roughly speaking, program collection costs are $20 to $25 per household per year for 250 kg/year/household of SSO (approximately $80 to $100/tonne). In comparison, garbage collection costs for house- holds are $35/household/year for collection of approximately 700 kg/year/household (approxi- mately $50/tonne). Open windrow composting costs $20 to $30/tonne, excluding land costs; enclosed channel facilities-- $45 to $60/tonne, and in-vessel systems--$60 to $80/tonne. These costs convert to $10 to $20 per household/per year for processing of SSO, for an overall cost of $30 to $45 per household/per year. A mixed-waste composting program handles a greater propor- tion of the waste stream, and costs around $70 to $120/household/year (including collection). Factors Influencing System Choices These factors must be considered before developing a composting system: Is there a strong municipal policy to mandate greater diversion from landfill? High landfill diversion can rarely be achieved without an organics program. Is a composting system demonstrably cheaper than alternative systems for waste manage- ment previously used (e.g., local cost of disposal is high)? Is there a provincial mandate compelling the cre- ation of a composting system, regardless of cost? A number of Canadian jurisdictions explored developing a full organics diversion system, and at least temporarily abandoned the Solid Waste as a Resource Review of Waste Technologies 203 idea after comparative costs were found to be too high. However, many large Canadian commu- nities are pursuing a comprehensive organics strat- egy--it all depends on local circumstances. ENVIRONMENTAL EFFECTS Composting ensures that organic waste is diverted from landfill. This has a number of important, beneficial effects: Keeps organic waste out of landfill where it generates an acidic leachate. This precipitates metals from landfilled waste into the leachate, resulting in an acidic, metal-laden leachate which must be treated prior to discharge; Organic waste generates methane gas as it decomposes. In well-engineered landfills, this gas is collected and in some cases recovered for energy. However, in many landfills the gas is lost as it is flared or simply escapes to the atmosphere as methane, which is a powerful GHG (21 times more powerful than CO2); Composting produces a material that can be spread on soil to add nutrient value and to return carbon and structure to the earth. The IWM Model was used to compare the environmental effects of composting versus land- filling the same waste. A high-end engineered landfill design with a leachate collection system, a landfill gas (LFG) recovery system, and a gas- to-energy conversion system was assumed for the analysis. A total of 1,000 tonnes of typical composting waste (50 per cent yard, 30 per cent food, 20 per cent paper) was considered for each run of the model. The energy emissions for residential col- lection of the waste were not included. Residue rates of 15 per cent were assumed. Results are given in qualitative terms only, as the actual values will vary throughout the coun- try, and need to be estimated using IWM, and inputting local numbers and conditions. Where an offset value is shown, it indicates that energy was recovered or emissions were avoided. 204 Review of Waste Technologies Solid Waste as a Resource Overall, composting produces fewer tonnes of eCO2 when compared to landfilling the same waste. Higher Lower CO2 Equivalents GHG Emissions Highly Engineered LF Composting (tonnes) (tonnes) ESTIMATED GHG EMISSIONS FROM COMPOSTING 1,000 TONNES OF ORGANIC WASTE COMPARED TO LANDFILLING TABLE 3.12 Solid Waste as a Resource Review of Waste Technologies 205 Higher Lower* Lower* Similar Higher Lower Higher Higher Similar Lower ACID GASES NOx SOx HCI SMOG PRECURSORS PM VOCs Acid Gas and Smog Precursor Emissions Highly Engineered LF Composting (Kg) (Kg) ACID GAS AND SMOG PRECURSOR EMISSIONS FROM COMPOSTING 1,000 TONNES OF ORGANIC WASTE COMPARED TO LANDFILL TABLE 3.13 Lower* Lower* Lower* Higher Lower* Higher Higher Higher Higher Higher Higher Higher Negligible Higher Negligible Lower Lower Lower AIR Pb (kg) Hg (kg) Cd (kg) Dioxins (TEQ) (g) WATER Pb (kg) Hg (kg) Cd (kg) BOD (kg) Dioxins (TEQ) (mg) Toxic Emissions Highly Engineered LF Composting TOXIC EMISSIONS FROM COMPOSTING 1,000 TONNES OF ORGANIC WASTE COMPARED TO LANDFILLING TABLE 3.14 * Indicates an energy offset or avoided emission. In this model run, landfilling produces more NOx emissions than composting. The landfilling option results in a reduction in SOx and HCl emissions (through energy offsets, identified with *). The higher composting emissions result from the transportation of the residue from the composting process to a nearby landfill. The landfill option produces more VOCs but somewhat less particulate matter (PM) than composting. * Indicates an energy offset or avoided emission. Air and water emissions were considered in Table 3.14. Landfill generated fewer air emissions, except for dioxins. Landfill had more water emissions, except for lead. ENERGY IMPLICATIONS Energy usage at composting facilities is low, because only simple motors or vehicle use is required. A 1996 report to Environment Canada by Resources Integration Systems Ltd., suggests that composting energy requirements are estimated to be in the range of 20 to 40MJ/tonne. In the absence of detailed estimates, it is assumed that collection of organics requires similar inputs to the collection of recyclables, at 475MJ/tonne. Collection of mixed waste for processing at a mixed waste composting plant is assumed to be the same as garbage collection at an energy requirement of 167MJ/tonne. The upstream benefits of composting, in terms of saving the production of some fertilizers, are reflected in the environmental benefits estimates presented in the previous section. Lessons Learned If municipalities want to achieve the 50 per cent target to divert waste from landfill, adopted by the federal and most provincial govern- ments, they must make provision to collect and process organics. Source separation, collection, and composting of the organic stream are some approaches-- and the most commonly adopted to date--to process municipal and commercial organic solid wastes. Other technologies, such as anaerobic digestion, are emerging, but so far have played a small role. Programs to collect and compost organic solid wastes tend to be more costly than conven- tional waste collection in most Canadian juris- dictions. Part of the cost issue stems from the need to continue to offer a parallel system to collect non-compostable wastes for disposal, unless a "two-stream" waste management system is adopted. While used successfully in some areas, the two-stream approach has not been widely adopted. Given recent trends in broad cutbacks of tax-supported core services, the cost of new organics diversion programs has been a major barrier to adoption by Canadian municipalities. Municipalities tend to implement full-scale organics collection and composting programs where it is legislated provincially, or where cost structures make it attractive. The design of an organics diversion system is complex. Unlike the blue box system for recyclables, no single approach dominates. The lack of a simple system endorsed by all complicates the problem of trying to roll out more programs. Successful programs for diverting organics (and for diverting material from disposal to recycled use) focus on identifying specific markets for the intended product first, then on designing a system to meet that market specifi- cation, and finally on designing a collection system that will collect the materials in a form needed by the processing system. Historically, system designs that start with collection con- venience as the primary objective have had sustainability problems. Well-designed collection systems for house- hold and commercial organics sustain partici- pation rates that are equal to the best blue box programs. Well-designed and well-managed composting facilities are capable of processing the materials collected by any type of residential and commercial organics program on a sustained basis. More capital-intensive enclosed facilities tend to have higher operating costs (inclusive of amortized capital), but tend to have a better 206 Review of Waste Technologies Solid Waste as a Resource track record on odour management. Still, many good outdoor windrow facilities exist across Canada, and there have been failures of enclosed facilities. Compost that can pass prevailing Canadian standards tends to be produced from waste materials collected from source-separated, rather than mixed waste. Compost that has been produced by competent facility man- agers, using a clean feedstock, and then mar- keted in an entrepreneurial fashion, is always readily sold to markets that can absorb any quantity produced. Other lessons learned include the: Importance of well trained staff, particularly when a plant receives an unusual load of waste which puts the system out of balance; Importance of developing good relationships with site neighbours; High cost of odour problems in terms of community relations; Importance of keeping tight control over the process at all times to avoid odour development; Importance of removing as much contamination as possible from the feed stream to improve the quality of the finished compost; Critical importance of markets for the end product, to make the composting operation economically viable; Difficulty of locating an open windrow site near built-up areas, and the fact that an enclosed composting facility with a biofilter for odour control is required near built-up areas. Solid Waste as a Resource Review of Waste Technologies 207 Complex process; low technology. Three components: pre-processing (shredding, bag breaking); composting; post-composting (drying, blending, bagging) Composting: Open windrow: low tech; least cost; significant amounts of land (including buffer zones); most suited to rural locations Enclosed channel: medium tech; much less land; more costly because of the buildings and equipment required; suitable for rural and urban areas In-vessel composting: high tech; highest cost; most tightly controlled; smallest amount of land; urban areas Can divert approximately 50% residential waste stream, depending on the process Source-separated organics: residue rates and capture rates lower but the finished compost is of higher quality, readily sold Mixed-waste composting: diverts up to 50% residential waste stream; high residue rates; 100% participation; lower market demand 100 to 100k tonnes/yr for any technology (continues on page 208) DESCRIPTION GENERAL PERFORMANCE Summary Factor COMPOSTING SUMMARY TABLE 3.15 208 Review of Waste Technologies Solid Waste as a Resource Composting technologies can operate in all Canadian climates, although active composting in open windrow only occurs in warm temperatures Open windrow sites are not suitable for location in urban areas Enclosed channel and in-vessel facilities can be located at the edge of or in urban areas Backyard composting most cost-effective (e.g., $32 to 45/t) Pre-processing: depends on source and composting technology; fairly costly $10 to $20 per household per year (open windrow composting at the lower end of this range, excluding land costs) Big challenge to drive costs out of collection 50% diversion target infers targeting the organic, biodegradable waste that is half the waste stream Yearly operation requires costly equipment New approaches frequently introduced, generally optimize one operational variable Reduction in acidic leachate, metal precipitation; reduced gas generation. Excellent source of carbon and some nutrients when compost land applied Low energy No single approach dominates in Canada, many different approaches work Essential elements: Markets for finished compost Well-trained staff Avoidance and early correction of odour problems Continuous education of homeowner COMMUNITY CHARACTERISTICS COSTS FACTORS THAT INFLUENCED ACQUISITION NEW AND EMERGING TECHNOLOGIES ENVIRONMENTAL EFFECTS ENERGY IMPLICATIONS LESSONS LEARNED Summary Factor (continued from page 207) General Description A naerobic digestion (AD) is a biological process using microbes to break down organic material in the absence of oxygen. Digestion takes place in a special reactor, or enclosed chamber, where critical environmental conditions, such as moisture content, temperature and pH levels, can be controlled to maximize microbe generation, gas generation, and waste decomposition rates. AD can work well in Canada although there have been some technical difficulties that require adjustments to the mixtures. The main deterrent is one of economics. It is expensive compared to other options for the volumes of waste produced by most Canadian municipalities. AD is more viable in Europe, where there is little landfill space and environmentally sound incin- eration is very costly. The biological and engineering principles of AD are well understood and have been imple- mented extensively worldwide. AD is used at a household and community level in China and India, where low-tech digestion systems are used to generate heating and cooking fuel for local households. The most common municipal application is the treatment of biosolids from wastewater treatment plants. Globally, some 100,000 wastewater treatment plants use AD to process sludge generated by their operations. Historically, wastewater solids were digested anaerobically in Exeter, England, in 1895, to recover methane gas, which was then used as an energy source for lighting the area around the treatment plant. Still, the potential application of this technology as a waste diversion method for municipal solid waste is a relatively recent development. Virtually all examples of AD facilities treating municipal waste (SSO or mixed waste) are in Europe, with commercially available technologies primarily in Denmark, Belgium, France, Germany, and Switzerland. High capacity systems to treat mixed waste are under construction in Spain and Italy, but have no operational experi- ence to date. New construction of plants in Europe experienced exponential growth between 1990-1995 (with capacities of processing 30,000 tonnes of organic waste per year) and 2001-2002 (capacities of 300,000 tonnes per year). The majority of European AD plants-- many of which are 10 to 15 years old--process relatively little organic waste, in the range of 8,000 to 15,000 tonnes/year. Facilities con- structed recently tend to have larger design capacities, in the range of 40,000 tonnes/year. The trend towards larger processing plants is a reflection of engineering advancements, which have enhanced the technical and financial viabil- ity of AD in municipal applications. However, the financial viability of these European systems is predominantly the result of: High landfill tipping fees ($150 to $200/tonne), making AD economically competitive; The European Union Landfill Directive prevents the landfilling of unstabilized organic waste, therefore requiring stabilization by either incineration, composting, or digestion; Solid Waste as a Resource Review of Waste Technologies 209 4 S E C T I O N Anaerobic Digestion 210 Review of Waste Technologies Solid Waste as a Resource Some European countries (Switzerland and Belgium) have renewable energy policies in place that require local utilities to buy all "green" power from AD plants at prices of 15 cents per kilowatt hour, therefore helping the economics of the systems. Canada There are three AD plants in Canada. The Canada Composting Inc. facility in the Town of Newmarket, Ont., uses BTA (a German technol- ogy) and can process up to 150,000 tonnes/year of SSO, plus some mixed waste loads. A second facility using BTA was constructed at Toronto's Dufferin Transfer Station and has been opera- tional since September 2001. The facility is designed to process 25,000 tonnes of SSO per year, but can be expanded to 165,000 tonnes per year. It is being used to test system perform- ance with different loads of mixed and source- separated waste. A facility in the City of Guelph, Ont., developed by the Super Blue Box Recycling Corporation (SUBBOR), uses a unique two- stage design with a steam explosion process after the first stage to increase gas production in the second stage. Negotiations between SUBBOR and potential customers have been largely unsuccessful so the plant has announced its forthcoming closure. Key Elements of AD Facilities The operation of an AD plant generally involves three steps: Pre-treatment; Digestion; and Aerobic curing. Pre-treatment converts incoming organic material into a raw material that is fed into the digestion reactor. Pre-treatment can include size reduction, screening to remove oversized materials, and mechanical and manual sorting of contami- nants and recyclables. Residue (metals, wood, plastic) is removed for proper disposal, while the remaining clean and pulverized organic waste is mixed with water to create an organic-rich slurry with the physical properties required to optimize digestion inside the reactor. Pre-treatment of incoming SSO generally relies on mechanical separation techniques to remove metals and oversized contaminants. Plants designed to process mixed MSW require a relatively elaborate pre-treatment scheme that involves extensive mechanical and manual processing to maximize the removal of materials, such as reyclables, wood and other contaminants, to improve the quality of the finished digestate. Equipment required for an AD pre-treatment system is similar to that found in a MRF that processes dry recyclables (see Section 2), including a series of platforms, conveyors, sliding belts, and chutes to move material from the tipping floor to various sorting stations that employ magnetic separators to remove ferrous metals and eddy current separators to remove aluminum. Size reduction equipment, such as a hammermill, is used to reduce the particle size of the organic waste stream according to the digester's specifications. Equipment to separate incoming waste on the basis of particle size, such as a trommel screen, is used to mechanically remove inorganic contaminants (plastic, glass, and metal) or pieces of organic material too large to be processed. A series of elevated plat- forms and chutes that allow manual sorting of the incoming waste may also be required in a plant that processes mixed MSW. Depending on the way organic waste is collected and the amount of waste to be processed, a mechanical debagger may be required to open all incoming bagged waste. Solid Waste as a Resource Review of Waste Technologies 211 TYPICAL SCHEMATIC OF AN AD PLANT FIGURE 4.1 Digestate Post-processing Biogas Cleaning Waste In Biogas to Energy Tipping Floor Curing at Aerobic Composter Pre-processing Post-processing Weigh Scales Recyclables to Market Excess Wastewater Treatment to Remove N, P, BOD Residue to Landfill or Incineration Residue to Landfill or Incineration Compost to Market Anaerobic Digester(s) Residue to Landfill or Incineration Dewater Digestate Once the organic waste is loaded into the reactor, digestion takes place. In the first stage of digestion, generally referred to as hydrolysis and acidification, organic material is broken down by a group of microbes called acid formers. Fatty acids are one of the end products of this stage. In the second stage, generally referred to as methanogenesis, a group of microbes called methane producers convert fatty acids into a biogas, which consists of 55 per cent methane, 45 per cent carbon dioxide, and other trace gases. Once the organic material has been digested, fresh organic waste is loaded into the reactor while an equal volume of digested mate- rial is removed and pumped to a dewatering machine where excess liquid is collected for treatment. In some AD designs, the reactor is heated, which uses a portion of the biogas. Dewatered digestate is not fully stabilized and usually requires 60 to 120 days of aerobic curing, during which pathogens are killed by high temperatures in the compost pile. In this third step, drying and stabilization can be carried out in an outdoor aerobic composting facility or an in-vessel aerobic composting system (see Section 3). The dried digestate is screened to remove remaining impurities and is ready to blend with other materials, such as sand or peat, to produce a marketable soil conditioner. Feedstock AD can be used to process a variety of feed- stock, including sludge from municipal waste- water treatment plants and livestock manure as well as mixed waste from residential sources (mixed MSW) and SSO from residential and non-residential sources. Mixed MSW is generally defined as residential and small-scale commercial solid waste that excludes material captured by waste diversion activities, such as recycling and composting. SSO is a stream of municipal waste collected and stored by household residents for separate management from garbage and includes food waste plus a range of other organic materials, including soiled paper, diapers, and leaf and yard waste. AD does not compete with traditional recycling systems, because commonly recycled materials, such as metal, glass and plastic con- tainers, can not be digested. The one exception is paper, which is biodegradable, but also digestible, and therefore can be recycled or digested. The preference for paper is, where pos- sible, to recycle it so that it can displace the need to harvest new virgin sources of paper. Feedstock selection is a key decision when designing an AD system because it affects every step in the planning process, including plant design capacity, waste diversion potential, and the existing residential garbage collection system. The design capacity of a mixed MSW plant is largely determined by the size of the community and the amount of garbage currently set out by local residents for regular waste collection, though some additional processing capacity should be anticipated if local commercial establishments participate in the program. Statistics Canada research indicates that 330 kg/capita/year of waste is currently gener- ated, 100 kg/capita/year is currently diverted and 230 kg/capita/year is currently disposed. The average Canadian household generates approximately one tonne of residential waste per year, and disposes of approximately 700 kg/ household per year. If a mixed MSW AD plant were implemented in an average community, approximately 550 kg/hh of this total would be sent to the AD plant for processing. Based on data from a number of SSO programs operating in Canada, recovery estimates of 250 to 350 kg/single family household/year can be expected from SSO programs. Recovery rates vary depending on a number of factors, including range of organic materials targeted 212 Review of Waste Technologies Solid Waste as a Resource for collection, participation rates, and the extent of promotion and education programs. One challenge associated with the implementa- tion of a SSO program is how to incorporate multi-family dwellings into the collection system. Lack of outside storage space and uncertainty about resident participation are two barriers often cited when planning any source separation program for apartment buildings and condo- miniums. Given these challenges, municipalities may choose to implement a SSO program for the single-family housing sector first, while investigating cost-effective methods for separat- ing, storing, and collecting organics in multi- family dwellings. SSO programs therefore can expect to handle less tonnage compared to mixed MSW operations, because fewer house- holds are provided with the service (at least dur- ing the initial stages of implementation), and because only the organic portion of the waste stream is targeted for collection and processing. Diversion and Residue Rates Feedstock selection will also affect a community's overall waste diversion rate because of the amount of residue recovered at the AD facility. As a general guide, 10 to 20 per cent of all waste delivered to an AD facility processing SSO will require disposal, assuming an appropriate level of investment in promotion and education pro- grams, and mechanical separation techniques at the plant to remove contamination. The remain- ing 80 to 90 per cent will be diverted from disposal through the production of finished compost from digestate (a humus-like material that can be used to produce a soil conditioner), liquid waste (the amount will vary depending on the technology used) and dry recyclables. The residue rate at an AD plant processing mixed MSW (i.e., residential waste from which recyclables have been removed) will likely be 25 to 40 per cent of all incoming waste depending on the quality of the feedstock, and the type of mechanical and manual sorting systems used. The City of Edmonton, Alta., and the Town of Tracy, Que., process mixed MSW (after source separa- tion of recyclables by residents) in composting facilities and report residue rates of approximately 35 per cent. Therefore, as a planning guide, a mixed MSW AD plant could expect to divert approximately 60 to 75 per cent of all incoming waste, although this material cannot be consid- ered diverted unless markets can be found for the composted mixed waste digestate produced. The incoming material is likely to contain non-organic material, such as plastic and glass, which ends up in the final product and causes a marketability problem. Also, some metals may be at a high enough concentration to limit the uses to which this material can be directed. This is the toughest challenge facing municipalities considering mixed waste processing using composting or digestion. Public perception against the use of"biosolids" also causes challenges in establishing co-digestion approaches. The capacity of AD to reduce the amount of disposed garbage is dependent upon the quality of the system's by-products. If the compost pro- duced as a result of stabilizing the plant diges- tate cannot be marketed, treated for reuse, or dedicated to beneficial uses, the comparative advantage of AD is reduced. Finished digestate (after composting) in particular will need to meet provincial standards for unrestricted use if its market potential as a blending material for a soil conditioner is to be realized. Experience suggests that provincial standards, particularly for trace element concentrations, can be achieved by source separating organics prior to digestion. A successful mixed MSW AD plant will likely require extensive mechanical systems complemented by manual sorting to remove materials that contribute to trace metal concen- trations, such as batteries, plastics and light bulbs, among others. Solid Waste as a Resource Review of Waste Technologies 213 Technologies Fundamental Features of the Digestion Process Generally, AD technologies can be categorized broadly on the basis of three variables: Amount of water added to the incoming waste during pre-treatment; Reactor's optimal operating temperature; and Number of digestion stages in separate reactors. The amount of water added to the feedstock is an important distinction among AD systems. "Dry" systems mix enough to produce an organic slurry that consists of 15 to 40 per cent solid waste. Examples of commercially available dry digestion systems: Dranco, Kompogas and Valorga. A "wet" system processes a more diluted organic slurry with 10 to 15 per cent solids. BTA and Wassa are two examples. Operating Temperatures: Thermophilic and Mesophilic Systems Regulating the temperature inside the digestion reactor is central to the chemical reaction process that unleashes the stages of microbe development. Commercial AD reactors are generally operated at either a mesophilic temperature (approximately 35°C), or a ther- mophilic temperature (approximately 55°C). Operating temperatures do not appear to affect subsequent composting of the digestate. A mesophilic AD plant generally requires a retention time of 12 to 25 days; a thermophilic reactor can achieve the same results in approxi- mately six days. The time required to fully convert the organic slurry into a partially stabi- lized digestate depends on the amount of organic material in the feedstock, seasonal variations affecting the quantity and composition of the waste stream, and the chosen technology. One-stage and Two-stage Systems Wet and dry AD facilities can be operated as one- or two-stage systems. In single-stage sys- tems, hydrolysis and methanogenesis take place in one reactor. This is the oldest and most com- mon approach to AD processing in Europe. In the newer approach of two-stage systems, one reactor is dedicated to the acidification process and another to methanogenesis. According to some sources, the principal advantage of the newer two-stage systems is the opportunity to control two separate environ- ments, which is an important separation for research institutions. When processing municipal solid waste, separating biological processes into two or more reactors does not appear to yield significant advantages. According to some sources, both systems perform equally well when processing municipal waste in terms of the amount of waste that can be processed on an annual basis and the rate of biogas production. Approximately 90 per cent of all European AD plants process- ing municipal organic waste use one-stage tech- nologies. The predominance of one-stage systems is in part due to this technology's rela- tively simple design, less frequent technical failures, and lower capital costs. The full-scale demonstration SUBBOR plant in the City of Guelph, Ont., consists of two digesters. After the first stage, partially digested organic waste is removed, dried, and subjected to elevated temperatures and pres- sures. The goal is to break down some of the complex chemical bonds and improve the digestibility of the material going into the second-stage digester. The final step is to pre- pare a slurry in preparation for loading into the second reactor to complete the digestion and biogas recovery process. 214 Review of Waste Technologies Solid Waste as a Resource BTA is a German digestion technology licensed to Canada Composting Inc. (CCI) in the Town of Newmarket, Ont. A unique aspect of BTA is that organic waste is mixed with water (hydropulping) to remove small particles of contamination, such as glass and plastics not removed during the mechanical pre-treatment process. The organic slurry then passes through a hydrocyclone, which removes minute particles of glass shards, sand, and small stones. BTA operates one- or two-stage digestion systems. According to published sources, the one-stage BTA system, which includes mechanical and wet preparation, is suited for facilities using an existing digestion reactor. NEW AND EMERGING TECHNOLOGIES There are many variations on the AD process design for SSO or mixed MSW. Generally, they are wet or dry, one- or two-stage, thermophilic or mesophilic. Trends in Europe are towards: Thermophilic systems, because of increased pathogen kill; Dry digestion systems; Discontinuation of the conventional two-stage digestion system design. Experience has shown that gains in optimizing operating conditions in two reactors are not worth the extra cost. Evaluation General Systems Performance AD is used in Europe for processing SSO and mixed MSW. There is little operational experi- ence in Canada. This technology works well at scales of 10,000 to 20,000 tonnes/year of SSO. Larger plants are currently being constructed. Supportive renewable energy policies and the relatively high costs of landfilling in Europe make the economics more favourable than in Canada. AD has a significant benefit from a GHG point of view. It produces methane from the degradation of organic waste in a controlled environment. The methane can be used to displace fossil fuels. In addition, it avoids the production of this methane over a much longer period in a landfill, where its maximum energy potential would not be realized. Advantages of AD technology include: Increased diversion of waste from disposal - AD technology offers the potential to increase municipal waste diversion rates to 40 to 70 per cent by diverting the organic component of the waste stream from disposal. (The digester converts the materials to solid and liquid streams and biogas, which must be produc- tively used to achieve real diversion.) Reduced GHG emissions - Proper digestion converts a portion of the organic waste to methane, which is converted to carbon dioxide (CO2) when combusted, thereby considerably reducing GHG emissions from landfills. Methane gas is 21 times more powerful than CO2 as a GHG. Net energy production - AD is a net energy- producing process that produces sufficient energy to meet in-plant needs, and can export 50 to 80 per cent of the energy produced to off-site energy users. Disadvantages of AD technology include: Anaerobic digestion has a higher cost per tonne compared to landfilling or composting in Canada; AD cannot process the entire waste stream. AD systems process and treat only the biodegradable organic fraction; The markets for bi-products, such as soil conditioner and liquid fertilizer, are somewhat uncertain; and Solid Waste as a Resource Review of Waste Technologies 215 216 Review of Waste Technologies Solid Waste as a Resource AD of mixed waste is an emerging practice in North America, and is therefore not considered fully proven. Community Characteristics Table 4.1 has been developed assuming an average recovery of 250 kg/household/year for SSO programs, and that mixed waste programs would process an average of 550 kg/house- hold/year, when recyclables have been source separated, and material, such as bulky waste, is removed from the waste stream before delivery to the AD plant. The table also assumes an average household size of 2.7 people for Canada (based on a population of 28.8 million and 10.82 million households). The minimum throughput required to justify the cost of an AD facility is at least 10,000 tonnes/year, or the amount of SSO produced by 40,000 households or up to 110,000 people, according to a 2001 Biocycle article. The rationale for this minimum design capacity is partly based on the range of commer- cially available technologies and cost, given that small-scale facilities tend to have relatively high per tonne operating budgets. The population base that could support this minimum level of operation depends on feedstock, amount of material generated by each household, and the mix of single and multi-family dwellings. For mixed waste, a 10,000 tonne per year plant would process waste from about 18,000 house- holds (assuming mixed waste to the digester would be approximately 550 kg/household/year) As a general planning guide, a service area with a population of more than 100,000 resi- dents could generate enough material to justify an investment in a 10,000 tonne/year SSO AD system. A service area could include a single municipality or a group of urban and rural com- munities working together. The actual number of households required in a service area could depend on: The number of single-family households; Whether or not multi-family and local com- mercial establishments will be required to separate organics; The average amount of SSO set out at the curb for collection each year. AD FACILITY SIZES REQUIRED FOR DIFFERENT FEEDSTOCK AND COMMUNITY SIZES (TONNES PER YEAR - TPY) TABLE 4.1 40,000 18,000 200,000 90,000 400,000 180,000 Households Served Feedstock Plant Size (tpy) Population Served SSO Mixed MSW SSO Mixed MSW SSO Mixed MSW 110,000 50,000 550,000 250,000 1.1 million 500,000 10,000 10,000 50,000 50,000 100,000 100,000 Solid Waste as a Resource Review of Waste Technologies 217 Implementation of a mixed MSW AD pro- gram would require a considerably smaller service area because the amount of waste collected from each household is greater than that for a SSO system. Depending on the local waste manage- ment conditions of any given municipality, a service area with a population of approximately 50,000 (18,000 households) could expect to gen- erate enough material to feed a 10,000 tonne per year facility that processes mixed MSW, exclud- ing bulky items (see Table 4.2 on page 218). Costs Net System Costs: The general lack of AD experience in North America makes it difficult to estimate net system costs based on practical experience here. Based on conversations with AD systems manufacturers, ballpark costs can be modeled for dry, single-stage thermophilic facilities by calculating the cost of the opera- tional components. These include the approxi- mate level of capital investment required for the AD equipment and building as well as annual operating expenses, annualized capital costs, and projected revenue from the sale of finished digestate and energy. It is important to note the key assumptions regarding what is and is not included in the calculation of planning budgets. The following budget items have not been included in the cal- culation of costs developed for this report, but require careful attention: The purchase and preparation of serviced land; Costs associated with implementing a SSO curbside collection program; The cost of purchasing and distributing bins so that residents may store SSO; Potential avoided disposal savings that may be incurred by reducing waste sent for disposal after implementing an AD system. Capital Costs: Economies of scale favour large facilities when comparing capital costs measured on the basis of per tonne of design capacity. Estimates include the cost of digestion reactors, buildings, and pre-treatment equipment (see Table 4.2 on page 218). The capital cost of processing equipment for MSW and SSO are comparable. A municipal program generating 100,000 tonnes/year of SSO requires a reactor that can digest approximately 80,000 to 90,000 tonnes/year after residue is removed, while 100,000 tonnes/year of mixed MSW requires a reactor that can digest approxi- mately 70,000 to 80,000 tonnes/year after residue has been removed. The mixed MSW plant will require a smaller reactor, and a greater investment in pre-treatment capital and operating costs. Generally, the capital cost of a wet system is comparable to a dry AD plant design. A wet AD system requires a larger and, therefore, more expensive reactor because the large quantity of water added to the incoming organic waste stream increases the volume of material to be digested. This higher reactor cost may be offset by relatively lower costs for material handling equipment. Dry AD systems require more robust equipment to handle bulky dry organic feed. However, wet technology also has a higher parasitic load of energy (energy required for internal plant uses), and less energy available for export. Some of these assumptions may be tested at a wet AD facility, which began opera- tion at Toronto's Dufferin Transfer Station in September 2001. Net Annual Operating Costs: Annual oper- ating expenses include annualized capital costs, operation and maintenance of the plant and building, residue disposal, and digestate curing. The following assumptions were used: Cost of residue transfer and disposal has been assumed at $55 per tonne; Cost of curing is $15 per tonne of unfinished digestate at an open windrow facility located close to the AD plant, so transportation costs are minimal; Plants processing mixed MSW require additional expenses to cover costs of manual sorting of incoming feedstock; Cost figures for SSO options exclude the purchase of vehicles and household bins, bags, or other receptacles used for the separate collection of the SSO stream; Figures for each SSO option include a $7 per tonne design capacity planning estimate to develop, produce, and staff a promotion and education program that would need to accom- pany any significant changes to a municipality's current residential curbside collection system The net annual operating cost to digest mixed MSW, assuming an efficiently operated facility, is approximately 10 per cent higher than for a SSO plant on an annual cash flow basis. Actual costs incurred could vary depending on local disposal conditions and competitively priced access to private sector firms that provide aerobic curing services. 218 Review of Waste Technologies Solid Waste as a Resource ESTIMATED CAPITAL AND OPERATING COSTS FOR "GENERIC" AD PLANTS (TONNES PER YEAR DESIGN CAPACITY) TABLE 4.2 CAPITAL CAPITAL INVESTMENT CAPITAL COST/DESIGN TONNE NET OPERATING COSTS ANNUALIZED CAPITAL OPERATING EXPENSES SUBTOTAL GROSS OPERATING REVENUE NET ANNUAL COSTS HOUSEHOLDS SERVED COST/TONNE FEED COST/HOUSEHOLD/YEAR Budget Item 10,000 tpy 50,000 tpy 100,000 tpy MSW $10,000,000 $990 $1,100,000 900,000 $2,000,000 200,000 $1,800,000 18,000 $180 $100 SSO $10,000,000 $920 $1,000,000 900,000 $1,900,000 300,000 $1,600,000 40,000 $160 $40 SSO $33,000,000 $330 $3,600,000 6,600,000 $10,200,000 3,000,000 $7,200,000 400,000 $75 $18 MSW $35,000,000 $350 $3,800,000 6,000,000 $9,800,000 2,000,000 $7,800,000 180,000 $80 $44 MSW $23,000,000 $465 $2,600,000 3,200,000 $5,800,000 1,000,000 $4,800,000 90,000 $100 $54 SSO $22,000,000 $440 $2,400,000 3,500,000 $5,900,000 1,500,000 $4,400,000 200,000 $90 $22 Revenue: AD plants produce two types of marketable products that can generate revenue: finished digestate (as a blending agent to produce a soil conditioner) and surplus energy. These facilities also produce a nitrogen-rich liquid that could be used as a fertilizer, although the market value of this product in Canada is unknown. Assuming that a SSO plant product meets CCME and provincial guidelines for unrestricted use, a market value of $25 per tonne from the sale of finished digestate is possible based on the experience of many Canadian municipalities producing soil conditioners in aerobic compost facilities. At this price, average revenue potential measured on the basis of incoming feedstock is approximately $10 per tonne of incoming SSO, assuming the plant is operating at full capacity. For plants processing mixed MSW, an average market price of $25 per tonne of finished diges- tate is equal to approximately $6 per tonne of feedstock delivered to the facility. This compara- tively low revenue potential is due to the higher residue rate anticipated for this feedstock. The revenue potential of any soil conditioner made with finished digestate from a mixed MSW plant is dependent upon the production of a digestate that meets guidelines for unrestricted use. A second potential source of revenue is the sale of surplus energy (see Section 5). There are basically four market options: Clean the biogas to extract methane gas, which can then be exported and sold as a substitute for natural gas; Burn methane gas in an internal combustion engine to produce electricity for sale off-site while collecting a small amount of heat from the engine's exhaust and cooling system to produce steam; Burn the methane gas to produce steam and generate a small amount of electricity, both for sale off-site; Convert methane gas into compressed natural gas (CNG) to fuel light and heavy-duty vehicles. Vehicles powered by CNG, such as municipal buses, offer several environmental benefits, including reduced noise levels and cleaner emissions compared to diesel-powered vehicles. CNG-powered vehicle operators have also reported that vehicle maintenance costs are 40 to 50 per cent lower compared to diesel fuel. The production of surplus methane gas also assumes that methane represents 55 per cent of the biogas gas (with the remaining 45 per cent consisting largely of carbon dioxide) and that 20 per cent of the gas generated by the AD facility is used for on-site energy needs. Based on these assumptions, an AD plant processing SSO could generate a stream of revenue equiva- lent to approximately $20 per tonne of incoming feedstock assuming the plant operates at design capacity. Facilities processing mixed MSW should generate a revenue stream of approxi- mately $15 per tonne of incoming feed. Estimated Net Per Household Cost of AD: The per household cost varies between SSO systems, where only 250 kg/household/year is processed by the plant, and mixed MSW systems, where we have assumed that 550 kg/household/ year is managed at the AD plant and little waste requires landfilling. Cost differences for SSO plants are dramatic as plant size increases.There is not a significant cost reduction between 50,000-tonne and 100,000- tonne AD plants when measured on a per household basis ($22/hh vs. $18/hh).The large economies of scale occur between the 10,000-tonne and 50,000-tonne plants.The same significant economies of scale are clear when moving from a mixed waste system (10,000 tonnes/year) serving a community of 18,000 households ($100/hh/yr), to a facility serving 90,000 households to $54/hh/yr. A doubling of capacity from 50,000 to 100,000 tonnes/year results in a 20 per cent reduction in per household costs (from $54 to $44/hh). Solid Waste as a Resource Review of Waste Technologies 219 Factors that Influence Decisions on Choosing AD Technology While it is difficult to estimate accurately the cost of these systems in Canada, figures devel- oped for this analysis (which includes avoided disposal costs) indicate that AD costs more than landfilling. From a broader economic perspective, an AD plant offers the potential of supporting a number of public policy objectives, including: Reduced reliance on traditional waste disposal methods, the cost of which may not always reflect broader environmental effects; Development of emergency power applications; Conversion of collection and transfer vehicles to natural gas; Production of "green" power; Avoidance of GHGs produced in a landfill; Capture and use of this gas to displace non- renewable fuels. AD and Existing Collection System Implementing an AD system that processes mixed MSW likely requires few changes to a community's existing municipal waste handling system. In most Canadian municipalities, mixed MSW is set out curbside by residents of single- family homes and in dumpsters for multi-family dwellings and small commercial establishments. As material separation occurs in the plant, household residents are not required to change. SSO implementation programs could require significant changes to the existing waste handling system, though careful planning may mitigate effects. The central planning challenge is determining the most cost-efficient method of adding a new service while ensuring that all col- lection systems are compatible with downstream processing operations. Although the simplest solution is to implement a dedicated fleet providing curbside SSO collection services, the capital and annual operating costs could be considerable. Another option is co-collection. Curbside collection of two or more waste streams has been implemented in several Canadian municipalities, including the Regional Municipality of Halifax, N.S., and the cities of St. Thomas and Guelph, Ont. The specific features of each municipal co- collection program vary depending on number of sorts at the curb, container provided to house- holds and truck technology, which highlights the importance of identifying and evaluating options that address a community's unique political, social, and financial characteristics. Availability of Land A number of technologies employ a tall, vertical digestion reactor, which can be quite economical in terms of land use. Some estimates suggest that a 50,000 tonne/year reactor that processes a dry stream of organic waste will require a foot- print of 400 square metres while the entire site can be implemented on 10,000 square metres. Other technologies employ modular 10,000 tonne/year horizontal reactors, each requiring approximately 2,000 square metres. Although a modular system offers a number of advantages--including ease of capacity expan- sion--land requirements may be considerable. The provision of 50,000 tonnes/year digestion capacity with modular units would require a total reactor footprint of approximately 10,000 square metres in addition to other site uses, such as roads for truck circulation and loading/unloading, pre- and post-processing equipment, material transfer, and setbacks. 220 Review of Waste Technologies Solid Waste as a Resource ENVIRONMENTAL EFFECTS Environmental benefits of AD include: Diversion of organic waste from landfill or incineration to a technology where the gas potential of the waste is realized in three weeks rather than 30 years or more in a landfill; Methane produced by AD plants is collected and managed in an environmentally sound manner and is converted to CO2, which is less damaging as a GHG than methane; Methane produced in the digester is used as a fuel and, if it displaces oil, natural gas or coal, has significant GHG benefits; AD plants need small footprints, therefore do not cause significant displacement of land; AD of organic municipal waste lowers the requirement for landfill capacity and preserves existing landfill capacity for other wastes where diversion options are less viable, thereby resulting in reduced environmental displace- ment effects of landfill; Organic waste is stabilized outside of a land- fill, reducing effects on landfill leachate production and quality; Some wastewater is produced by AD plants, but is easily treated to bylaw limit require- ments by currently available technologies. Greenhouse Gas Effects AD facilities are designed to promote rapid anaerobic decomposition of solid waste. The resulting methane (and other gases) is used as an energy source, from which electricity (and sometimes steam) is recovered. Relatively little information is available on the GHG emissions and sinks from AD for SSO and other wastes. Categories of potential GHG emissions or sinks/offsets from AD facilities: Methane emissions; Electricity offsets; Soil carbon sequestration. (The AD process also generates CO2 emissions but it is not counted in emission inventories using International Panel on Climate Change [IPCC] protocols and methods, and is therefore not addressed in this analysis.) AD facilities are designed and operated to capture methane, thus it is reasonable to assume methane emissions are negligible. The effect of soil carbon sequestration in the AD emission calculations was taken from the 2001 Environment Canada report, Determination of the Impact of Waste Management Activities on Greenhouse Gas Emissions. After digesting MSW anaerobically, AD facilities use aerobic composting to further stabilize the organic materials. The resulting compost would then be applied to soils as a soil amendment. Assumptions used to estimate GHG effects of AD were: For yard trimmings, the residual carbon content remaining after the AD/aerobic sequence is the same as the residual carbon after centralized composting (previously estimated by various USEPA studies); and Because neither newsprint nor yard trimmings generate much methane, their soil carbon benefits exceed the carbon dioxide emissions avoided through electricity offsets from AD. When AD facilities generate electricity, they can offset fossil fuel use at other electric generat- ing units. For purposes of evaluating the effect of energy efficiency, renewables, or other offsets, it is Canada's policy to assume that the marginal fuel offset by electricity generators (as a result of using gas generated by AD facilities) is natural gas. The key steps in estimating the magnitude of electricity offsets are to: Estimate yield of methane in AD facilities, on a material-specific basis; Solid Waste as a Resource Review of Waste Technologies 221 Estimate the conversion efficiency (or heat rate) of methane to electricity. The biogas from anaerobic digesters is upgraded for energy use by removing moisture, CO2, and other by-products. This gas can be used as a substitute for natural gas, either in boilers producing hot water and steam for industrial processes or to generate electricity. Energy is needed for the process (heating, mix- ing, drying, etc.) and is usually supplied from the biogas product. Values quoted by suppliers varied from 15 to 20 per cent of in-plant energy generation needed to meet in-plant needs, and up to 80 per cent available for export or sale. Waste Diversion Effects AD can ideally be applied to any biodegradable fraction of the municipal waste stream. Counting paper, food, and leaf and yard waste, the total biodegradable fraction of the waste stream handled by Canadian municipalities is more than 60 per cent. How much is realistically divertible depends on the system collecting and sending the waste to the digester, combined with end-market availability. SSO systems provide a cleaner feedstock (below 10 per cent contamina- tion), and high-end markets are available to absorb the finished materials. Mixed waste streams are more contaminated with non- biodegradable materials (up to 30 per cent), and the resulting finished compost may not be as readily absorbed by high-end markets. Wastewater Discharge Effects While of high strength, wastewater produced by AD plants is easily treated on-site with currently available technologies to meet typical Canadian city sewer use bylaw limit requirements. It is estimated that a 10,000 tonne per year AD facility would discharge 9 m3/day of wastewater if a dry AD technology is used and 17 m3/day if a wet technology is used. Typically dry AD systems generate the most wastewater due to the extraction of moisture from the input material. In wet AD systems, moisture is added to facilitate the digestion process. However, the wastewater from the dewatering process is 222 Review of Waste Technologies Solid Waste as a Resource 1,730 1,840 1,550 1,865 NO CARBON SEQUESTRATION CARBON SEQUESTRATION INCLUDED WASTE STREAM PROCESSED SSO Mixed MSW GHG REDUCTIONS OF A 10,000 TONNE/YEAR AD PLANT WITH AND WITHOUT CARBON SEQUESTRATION (TONNES ECO2/YEAR) TABLE 4.3 Reduction of eCO2 emissions in tonnes/per year for a 100,000 tonnes/per year AD plant, when treating SSO and mixed waste, including and excluding the effect of carbon sequestration. recirculated through the plant for reuse in the incoming waste stream, and relatively small amounts are discharged. ENERGY IMPLICATIONS AD is a net energy-producing process. The plant's internal energy needs (parasitic load) is approximately 20 per cent of the energy produced for dry AD technologies, and approximately 50 per cent for wet AD technologies. In both cases, considerable excess energy is available for export as either a natural gas substitute or other forms. Estimating potential value of surplus energy is dependent on many variables, including: Feedstock selection - SSO contains a higher proportion of easily digested organic waste, but mixed waste contains more paper, which, depending on quality, is also a digestible source of gas (e.g., fine papers are readily digestible and high gas producers). Seasonal variations - Spring and summer seasons lead to leaf and yard waste, two types of organic waste that do not break down easily and can reduce the rate of biogas production. Plant operation - High rates of annual biogas production depend on the digestion reactor's efficiency. Local market conditions - Access to potential buyers and a distribution system, as well as local prices for methane gas, steam, and electricity will affect revenue potential. Reported biogas production for SSO and mixed MSW AD facilities is in the range of 100 to 110 cubic metres of biogas per tonne of incoming feedstock. Estimating production rates for any given community requires a detailed evaluation to estimate the amount of digestible organic material in the local waste stream and, therefore, biogas gas production potential. A proper assessment requires a detailed technical and financial analysis of local market conditions. For instance, connections to the elec- trical system, steam and/or hot water piping, biogas piping, and to natural gas lines may be possible but require extensive review for optimal energy performance. This illustration assumes the sale of methane gas to an industrial consumer located close to the AD plant. The market value of methane is assumed to be 45 cents per cubic metre, which includes a price of 28 cents per cubic metre plus an avoided natural gas trans- mission cost of 17 cents per cubic metre (both figures are indicative of prices in the City of Toronto as of December 2001). If a sales contract with an industrial consumer located close to the AD plant cannot be secured, transmission costs will likely be incurred, thereby lowering the revenue potential of the AD plant. The production of surplus methane gas also assumes that methane is 55 per cent of the bio- gas (with the remaining 45 per cent consisting largely of carbon dioxide) and that 20 per cent of the gas generated by the AD facility is used for on-site energy needs. Based on these assumptions, an AD plant that processes SSO could generate a stream of revenue equivalent to approximately $20 per tonne of incoming feedstock assuming the plant operates at design capacity. A facility processing mixed MSW could be expected to generate a revenue stream from the biogas of approximately $15 per tonne of incoming feed. Solid Waste as a Resource Review of Waste Technologies 223 Lessons Learned With the exception of the CCI plant in the Town of Newmarket, Ont., and the SUBBOR plant in the City of Guelph, Ont., there is no experience in AD of SSO or mixed MSW in North America. Various European vendors have successfully run AD plants which process 10,000 to 20,000 tonnes per year of SSO. Designs have been modified based on operational experience. These vendors have recently started to build larger plants, in the 50,000 tonne/year range (e.g., Valorga has a 50,000 tonne/year plant in Tilburg, The Netherlands; DRANCO has recently expanded its original Brecht plant in Belgium to process 50,000 tonnes/year). Time will tell if these operate successfully. Can these plants process mixed waste suc- cessfully? One fundamental difference between Europe and Canada is that the European plants do not depend on compost revenues. In virtually all cases, compost is given to farmers or soil blenders. Canadian plants would need compost revenues for the economic viability of AD plants, and there are many unanswered ques- tions about compost quality at the end of the mixed waste digestion design. AD of MSW or SSO on a large scale is also unproven. Large plants are currently being con- structed in Europe, and it would be prudent to observe them. Some key lessons for any organics diversion program: Establish measurable targets to assess overall program performance; Anticipate seasonal variations in material collected and build capacity into the processing plant; Consider implementing bylaws requiring mandatory participation and the hiring of bylaw enforcement officers to promote the program and help maximize participation rates; Consider implementation of a collection pilot to assess potential SSO recovery rates. This information can then be used to adjust plan- ning assumptions about the plant's design capacity; Strike a volunteer steering committee to help secure public support and participation; Informal workshops to disseminate informa- tion on new collection programs were held in one Canadian community, but did not achieve expected results; Compare fully AD of SSO vs. composting of SSO. 224 Review of Waste Technologies Solid Waste as a Resource Solid Waste as a Resource Review of Waste Technologies 225 Organic biodegradable waste broken down without oxygen (anaerobic) to produce methane gas, carbon dioxide, water, and digestate (which is composted). Can be wet or dry AD Can divert all or most organic and biodegradable products (food, yard waste, some papers) Anaerobic digestion is a high-tech system that requires skilled technical operators. It is most suited to reasonably large urban areas with at least 18,000 to 40,000 households as a minimum threshold to justify the construction of the system Costs require a plant of at least 10,000 tonnes/year Costs decrease dramatically towards 50,000 tonnes/yr Greatest economies of scale at 100,000 tonnes/yr (mixed waste from 180,000 households or source-separated waste from 400,000 hhlds) Availability of local energy Methods to digest mixed waste effectively are currently being explored Diverts organic waste from landfill, minimizing generation of acidic leachate and methane Generates methane under controlled conditions, as an energy source, displacing other sources of power Net energy generator, with 50% (wet plants) to 80% (dry plants) available for export Plants of 10,000 to 20,000 tonnes/yr source-separated organics work well in Europe. Little track record for larger plants currently in operation DESCRIPTION GENERAL PERFORMANCE COMMUNITY CHARACTERISTICS COSTS FACTORS THAT INFLUENCED ACQUISITION NEW AND EMERGING TECHNOLOGIES ENVIRONMENTAL EFFECTS ENERGY IMPLICATIONS LESSONS LEARNED Summary Factor ANAEROBIC DIGESTION SUMMARY TABLE 4.4 General Description T hermal technologies involve high- temperature processing to reduce the quantity or to stabilize material requiring dis- posal, and to recover energy and potentially material resources. Thermal technologies are designed to process wastes with a heat value, but can handle most wastes. Glass and metal have no heat value and are generally collected in a recycling program. Large items, such as bulky goods (sofas, fridges), are also generally removed ahead of the thermal unit. Although individual facilities may vary, the process of thermal treatment/destruction generally involves: Physical processing equipment (mechanical and manual) to recover recyclable materials contained in the incoming waste stream; Thermal treatment/destruction unit (e.g., combustion or gasification chambers); Heat and/or energy recovery system; Air pollution control system; Ash management system. Overall, thermal treatment/destruction facilities are designed based on: Site-specific needs; Energy consumer needs; Applicable regulatory requirements, (in particular, air emissions performance standards). 226 Review of Waste Technologies Solid Waste as a Resource Thermal Treatment 5 S E C T I O N GM Autoplex, Oshawa, Ont. 50 t/d $125 to $150 /t Ash quality must be controlled by removing non-combustible or large-size material from the feed waste Heat recovery is possible, however, economic study is recommended for decision-making regarding investment Typically for towns of approximately 25,000 hh Facility processes non-hazardous solid wastes, reasonably typical of the garbage component of municipal residential three-stream waste programs. Higher operating maintenance costs than other conventional technologies Canadian Example Capacity Cost (Capital and Operating Costs) Environmental Effects Energy Implications Community Characteristics Other ROTARY KILN INCINERATOR Details Technology CANADIAN EXAMPLES OF THERMAL TREATMENT/DESTRUCTION TECHNOLOGIES TABLE 5.1 Solid Waste as a Resource Review of Waste Technologies 227 Burnaby Incinerator, Burnaby, B.C. 720t/d $65/t Facility exceeds existing requirements and proposed new CCME metals and organics emission concentration guidelines Facility has excellent efficiency as steam is used by nearby paper recycling facility to replace natural gas use Large cities, typically 250,000 hh or greater Well established technology, more than 50 years old. State of the art technology for large facilities KMS, Brampton, Ont. 140 t/d $100/t Facility has consistently incorporated state-of-the-art air pollution control technology upgrades and, as a result, enjoys strong support from the host community Heat recovery can be economically advantageous. An economic study is recommended Typically for small towns to medium-sized cities, 5,500 to 20,000 hh, although can serve larger communities with multiple units Extensively used. Well-known technology and stable operation. Sensitive to operating conditions EcoWaste Solutions, Burlington, Ont. 0.5 to 3 t/d $72 to $200 /t Long residence time yields good ash quality. May require additional air pollution control equipment to meet future air emission regulations. Or community education programs could result in removal of significant amounts of contaminant precursors from incoming waste streams Electrical energy production not generally economical given small facility size. Heat recovery for heat energy use in industrial applications adjacent to facility can make energy recovery viable. Canadian Example Capacity Cost (Capital and Operating Costs) Environmental Effects Energy Implications Community Characteristics Other Canadian Example Capacity Cost (Capital and Operating Costs) Environmental Effects Energy Implications Community Characteristics Other Canadian Example Capacity Cost (Capital and Operating Costs) Environmental Effects Energy Implications MASS BURNING STARVED AIR INCINERATOR (Two-staged Combustion) Continuous Feeding STARVED AIR INCINERATOR (Two-staged Combustion) Batch Operation Details Technology CANADIAN EXAMPLES OF THERMAL TREATMENT/DESTRUCTION TECHNOLOGIES (CONT'D) TABLE 5.1 (continues on p. 228) 228 Review of Waste Technologies Solid Waste as a Resource Small towns, typically 2,500 hh Extensively used Well-known technology Enerkem, Sherbrooke, Que. 0.1 to 3.5 t/d (European facility capacity: 100 t/d) NA Potential significant net environmental life cycle benefits of resources recovery Significant benefits may be achieved through the use of synthetic gas, including in fuel cells Typically for towns ranging from 5,500 to 20,000 hh Completion of Sherbrooke pilot testing and ability to scale up and receive typical MSW under current and forecast project application specific energy and landfill tipping fee circumstances requires address HUWS, Caledon, Ont. 10 to 30 t/d N/A Potential for net life cycle environmental benefits of displacement of conventional fuels used in heat-intensive industrial applications, such as cement manufacture No commercial applications established for RDF produced by current technology/facility Enerkem, Sherbrooke, Que. Refer to Enerkem - fluidized bed, above RCL, Ottawa, Ont. To date, only bench scale applications to selected waste streams. Ability to scale up to process typical MSW streams must be established Eli Eco Logic, Rockwood, Ont. No demonstration of commercially viable application to municipal solid waste streams Community Characteristics Other Canadian Example Capacity Cost (Capital and Operating Costs) Environmental Effects Energy Implications Community Characteristics Other Canadian Example Capacity Cost (Capital and Operating Costs) Environmental and Energy Effects Other Canadian Example Comments Canadian Example Comments Canadian Example Comments Batch Operation (con'td) FLUIDIZED BED REFUSE DERIVED FUEL (RDF) PYROLYSIS/ GASIFICATION PLASMA TECHNOLOGY THERMO-CHEMICAL REDUCTION Details Technology CANADIAN EXAMPLES OF THERMAL TREATMENT/DESTRUCTION TECHNOLOGIES (CONT'D) TABLE 5.1 To achieve waste volume reduction, physi- cal/chemical stabilization and energy and recyclable material recovery from thermal destruction, the following are required: Waste Pre-processing and Feed Rate Control Incoming waste is inspected to isolate unaccept- able materials (e.g., hazardous or oversized materials) and mixed to create a blend that is homogenous in physical, chemical, and heat value characteristics. Wastes may be mechani- cally processed (e.g., shredded and screened) to create a uniform practical size, protecting the integrity of and optimizing the utilization of the design capacity of the technology. Incoming waste can be mechanically and/or manually processed to recover recyclable materials that were not captured in curbside recycling pro- grams. Once "pre-processed," waste is fed into the thermal treatment/destruction units. Careful control of feed rates, often via comput- erized weight/volume measures, is necessary to protect and optimize the design capacities to the "downstream"elements (thermal units, air pollution control systems, energy recovery and power generation systems) of the facility. Thermal Treatment/Destruction Waste is treated and/or destroyed via application of temperature under various chemical environ- ments (principally oxygen concentrations). Temperature drives various physical/chemical transformations of the waste. Generally, waste is either rapidly oxidized to convert carbon/hydro- gen molecules into carbon dioxide and water, or is reduced to convert complex carbon/hydrogen molecules into simpler elements, such as con- stituent oils, carbon monoxide, and hydrogen gas. In both cases, the waste materials remaining are substantially reduced--some being converted from solid to gaseous states--and are of a sim- pler, stable chemical composition. Thus the remaining solid waste material is more amenable to landfill disposal. Energy Recovery Municipal solid waste contains substantial heat energy. Unprocessed, unprepared MSW has a heat value of approximately 12 giga-joules/ tonne (5,500 Btu/lb). The heat energy contained in five tonnes of waste, released through thermal treatment/destruction and subsequently cap- tured and converted into electricity, can supply the annual power needs of a typical Canadian home. Actual heat values depend on specific composition of the waste, including the circum- stances of its collection and delivery to a facility, and the extent to which it is pre-processed to remove inert and high moisture content materials. To illustrate this point, consider the differ- ence between a load of yard waste--principally grass collected after a week of rain--and a load of waste collected from a strip-mall--principally comprised of plastic materials from fast-food outlets. In the latter case, the non-recyclable plastic generated over one year by a municipality of one million has been calculated as sufficient to "fuel" a five megawatt power facility, at an assumed energy recovery/conversion efficiency of 37 per cent. Heat energy recovery systems have histori- cally involved boilers. The heat energy released from waste is transformed to steam that is then converted to electricity via turbine/generators. Energy recovery/conversion efficiencies of 20 per cent to 30 per cent are associated with conventional thermal treatment ("incineration") and boiler technologies. Steam and/or hot water can be used directly, as in the case of district heating systems or applications in industrial manufacturing processes. In recent years, combined-cycle gas turbines (combustion Solid Waste as a Resource Review of Waste Technologies 229 exhaust gas powers a gas turbine and at the same time, excess heat is captured to power a steam turbine) have substantially improved energy efficiencies. Use of newer gasification treatment and combined cycle gas turbine tech- nologies can yield energy efficiencies of 40 to 60 per cent. In some gasification technologies, synthetic gas is produced that can be fired in internal combustion engines or used to drive hydrogen fuel cells. Energy efficiencies of 80 per cent plus can be achieved where refuse derived fuel (RDF) is used to fuel existing industrial thermo-chemical applications, such as clinker production in cement kilns. Air Pollution Control An air pollution control system is used to treat gaseous products (typically flue gas) from the thermal treatment/destruction units. The design is a function of the composition of the in-feed waste, the treatment/destruction technology, and the environmental performance regulations applicable to the facility. The latter parameter includes consideration of the thermal technolo- gies' generic environmental track record and the circumstances of site location where thermal treatment is to occur (surrounding land use context and ambient air quality). Typical air pollution control systems are comprised of: Flue gas cooling for subsequent physical/ chemical capture and removal; Acid gases scrubbing (neutralization by lime injection), heavy metals capture (bag house filtering and activated carbon and/or catalytic reactor adsorption); Trace organics (e.g., dioxins and furans) destruction and/or avoidance of substance formation (via temperature greater than 1,000ºC to 1,200ºC exposure and avoiding formation of free chlorine by use of low oxygen reducing conditions); Capture (bag house filtering and activated carbon and/or catalytic reactor adsorption); Particulate collection (bag house filtering and/or electrostatic precipitators). Air pollution control systems include equipment to continuously and/or periodically monitor emissions performance, and to report performance for process control and regulatory compliance purposes. Modern systems are inter- linked to the waste in-feed control, thermal treatment/destruction units, and energy recovery/ conversion units of a facility, so that trends in emission performance are discerned and appro- priate adjustments made to ensure emissions meet or exceed regulatory standards. Ash Management The solid residue remaining after thermal treat- ment/destruction is typically termed "bottom ash." It is mechanically collected, cooled, magnet- ically/electrically screened to recover recyclable ferrous/aluminum materials, and removed for "ultimate" management, typically landfilled. The material can, depending upon its chemical com- position and physical state, be used as a form of aggregate substitute. Air pollution control systems generate the other solid residue from a facility (fly ash), which is made of fine particu- late contaminants captured from the flue gas and the reagents (e.g., lime) used to effect capture. Fly ash is classified as hazardous waste and is usually managed via further chemical stabiliza- tion and ultimate disposal in secure hazardous waste landfill sites. Certain thermal technologies employ extremely high temperatures to convert ash into inert vitrified substances, either as an integral element of converting the waste into gas and recoverable chemical elements or as a dedi- cated ash management process. 230 Review of Waste Technologies Solid Waste as a Resource Technologies Thermal technologies considered "proven tech- nologies" and used or under consideration for use in the management of municipal solid waste include: Rotary kiln incineration; Mass burn incineration; Starved air incineration; Fluidized bed combustion; Pyrolysis and gasification; Plasma technology; Thermo-chemical reduction; and Refuse derived fuel. Differences among these technologies relate to process temperature, process oxygen concen- tration, point of application of gas cleaning/air pollution control, and physical location where energy is recovered. Rotary kiln, mass burn, starved air incineration and fluidized bed units have been used extensively for the past 50 years in Europe and North America to treat municipal solid waste. Canadian exam- ples include the City of Charlottetown, P.E.I.; the City of Sydney, N.S.; Quebec City, Que.; the Region of Peel, Ont.; and the Greater Vancouver Regional District, B.C. Pyrolysis/gasification, plasma arc, and thermo-chemical reduction technologies have historically been utilized in Europe and North America for the management of special wastes (hazardous wastes--such as PCBs, biomedical, nuclear--and homogeneous industrial waste streams--such as petrochemical and paper pulp sludge wastes). Canadian examples include technology developers located in the City of Montreal, and the Cities of Ottawa, Kingston and Rockwood, Ont. These technologies are now actively being considered for application to municipal solid waste as new and emerging tech- nologies. Commercial scale facilities are now in the commissioning and/or full operation stages in Europe. Commercial-scale applications to municipal solid waste in Canada are not, as yet, in existence. However, a pilot-scale gasification facility is being tested in the City of Sherbrooke, Que., and vendors of these types of technologies are in discussions with a number of municipalities across Canada. SPECIFIC TECHNOLOGIES/EVALUATION Rotary Kiln Incineration Rotary kiln incineration has been used for the thermal destruction of MSW since the 1950s and is also widely used for the disposal of a variety of solid and liquid hazardous wastes, including ther- mally stable compounds, such as PCBs. Rotary kilns are suitable for management of wastes for municipalities of approximately 25,000 households. Operation These incinerators are computer-controlled, two- stage combustion systems with a primary rotary kiln and a secondary combustion chamber. Waste is fed into the kiln, and burned for approximately 30 minutes at a typical temperature of 850°C. Solid wastes are batch fed into the kiln by a ram feed system, or screw fed through a rotating air lock. Liquid wastes can be blended with solids or injected into the primary (or secondary) chamber through atomization with steam or air. The sec- ondary combustion chamber is between 30 and 60 per cent of the size of the primary kiln, where combustion temperatures range between 1,000º and 1,200ºC at two seconds residence time. Cost and Capacity Rotary kiln incinerators have typical capacities ranging from 10 to 50 tonnes per day. The tech- nology is relatively capital intensive. Combined annualized capital and operating costs (net of recovered energy revenue) range from $125 to $150 per tonne of waste processed, estimated over a 25-year capital payback period. Solid Waste as a Resource Review of Waste Technologies 231 Environmental Effects and Energy Implications Rotary kiln incinerator technology applications can meet all Canadian environmental regulatory requirements. However, due largely to a relatively short combustion residence time, the quality of ash can be disadvantageous from a life cycle management cost standpoint. To improve the ash quality, feed waste may be pre-processed to remove non-combustibles and the combustible portion of the feed may be shredded prior to incineration to reduce residence time required for complete burning. Rotary kiln incinerators involve relatively high operating costs. It has been shown that high operating temperatures periodically destroy the seals in the rotary unit and cause leakages, which result in poor combustion and energy recovery performance. The tumbling action caused by rotation can also result in dense waste particles cracking the refractory brick, leading to frequent and expensive shutdown and repair. Again, pre-processing the waste can solve this problem. Heat recovery is possible, however, economic cost-benefit studies are required to identify the level of capital investment required. Mass Burn Incineration Mass burn incineration is a well-established technology developed more than 100 years ago for energy generation from municipal solid waste. The units are large in capacity and involve operations that can range from single-stage combustion to a form of two-stage combustion. Mass burn incineration is used in cities of at least 250,000 households. At this size and greater, economies of scale are experienced. Operation Waste is fed "as received" into a single combus- tion chamber onto one or more grates (multi- grate systems) where the following functions occur: Drying--water content is reduced to prepare material for burning; Primary burning--the more readily combustible materials are oxidized; Finish burning--fixed carbon is oxidized. Depending on temperature and oxygen content of operations, and design of the internal physical configuration of the combustion chamber, waste can either be oxidized in a single- or two- stage function. The latter is more typical as it yields better control of combustion, more complete "burn-out" (less ash of a more inert nature), and more optimal energy recovery capa- bility. Waste is burned on the grate(s) in what is commonly referred to as sub-stoichiometric con- ditions, where sufficient oxygen is not available for complete combustion. The available oxygen is approximately 30 to 80 per cent of the required amount for complete combustion, resulting in the formation of pyrolysis gases (flue gas). These gases rise in the combustion chamber where they are combined with excess air and complete oxidation occurs. The remain- der of the system (energy recovery via boiler, air pollution control, and ash management systems) is similar to that for the rotary kiln incinerator. Cost and Capacity Mass burner facilities range in capacity from 100 to 1,000 tonnes per unit per day. Facilities with a total unit capacity of 5,000 tonnes per day are in operation in North America. However, in Canada, typical facilities have a total capacity of between 400 and 850 tonnes per day. Combined annualized capital and operating 232 Review of Waste Technologies Solid Waste as a Resource costs (net of recovered energy revenue) range from $65 to $85 per tonne of waste processed, estimated over a 25-year capital payback period. Environmental Effects and Energy Implications Mass burn technology applications meet all Canadian environmental regulatory require- ments. They produce good ash quality due to long residence times on the grate(s). Heat recovery and electricity generation are possible and, with modern boilers, a high level of energy efficiency can be achieved. Mass burn facilities have excel- lent energy efficiency and generally export their energy as either steam or electricity. Example: steam produced at the Greater Vancouver Regional District, B.C., incineration facility is used by a nearby paper recycling facility to replace the use of natural gas. Starved Air Incineration ("pure" two-stage combustion) Starved air incinerators, also known as con- trolled air incinerators, have been used exten- sively for municipal solid waste and hospital waste treatment. The primary difference with mass burn incineration lies in the control of oxygen: there is a higher degree of oxygen control in a starved air system. The technology evolved from mass burn units, which were operating in two-stage combustion mode. The distinction is that the newer "pure" two-stage technology "guaranteed" a separation of the first and second stages for even better combustion control, ease of air pollution control, and improved energy recovery potential. Starved air incineration has been relatively continuously developed to achieve increased reliability through improved design of component functions/equipment. Today, it is a well-established technology with a stable and reliable process. Operation Starved air incinerators are two-stage combus- tion systems. The primary chamber burns carbon to produce carbon monoxide. Solid waste is fed, in an as-received state, into the chamber and volatilized on a stationary hearth in a sub- stoichiometric, or low-oxygen environment. Volatile gases enter the secondary chamber for a more complete burn, where auxiliary fuel burners and combustion air blowers provide supplemental heat and excess air to maintain temperatures up to 1,200°C. The secondary chamber is designed for a residence time of one to two seconds. Two types of starved air incineration systems are available for use in the treatment of munici- pal solid waste: semi-continuous incinerators and batch units. Semi-continuous Starved Air Incinerators: These systems are appropriate for smaller municipalities as their design capacity is in the 10- to 100-tonne-per-day range, or a population of 4,000 to 40,000, assuming residential waste and limited IC&I waste collection. The stepped hearth is a common type of starved air incinerator, containing two to four stationary hearths. Waste is injected onto the first hearth about every 10 minutes, with each successive charge of waste moving the previous charge through. When the charge gets to the end of the first hearth, it free-falls 30 cm to 60 cm onto the second hearth. This allows the waste to mix with the combustion air and exposes new surfaces to the high temperatures. Waste is burned at approximately 850°C under sub-stoichiometric conditions in the pri- mary chamber, producing ash (fixed carbon) and flue gas, which contains the gaseous products of incomplete combustion (such as carbon monox- ide). Flue gas from this stage feeds into the sec- ondary stage, where it is heated to approximately Solid Waste as a Resource Review of Waste Technologies 233 1,000°C and injected with excess air to complete the combustion process. The post-incineration portion is similar to that used in mass burner and rotary kiln systems. Batch Process Starved Air Incinerators: Batch starved air facilities are suitable for small communities of as few as 2,500 households. Waste is fed into the primary chamber of the unit as a one-time function at the start of the batch operation, and is burned at a temperature of 850°C under sub-stoichiometric conditions. Products of this stage are ash, fixed carbon and flue gas, which contains the gaseous products of incomplete combustion. Flue gas feeds into the secondary stage and is heated to 1,000ºC, where it is injected with excess air to assist in completing the combustion process. The post-incineration portion of the system is somewhat different from the previous inciner- ators, with considerably less equipment. The flue gases are cooled and treated in a low-tech acid scrubber to lower acid content. Stack gases are then continuously monitored for the concentra- tions of air pollutants as they are released into the atmosphere. Cost and Capacity Semi-continuous Starved Air Incinerators: Typical capacities range from 10 to 100 tonnes per day. Combined annualized capital and oper- ating costs (net of recovered energy revenue) from $100 to $150 per tonne of waste processed, estimated over a 25-year capital payback period. Batch Process Starved Air Incinerators: Typical capacities range from 0.5 to 3 tonnes per day. Combined annualized capital and operating costs (net of recovered energy revenue) are in the range of $75 to $200 per tonne of waste processed, estimated over a 25-year capital payback period. Environmental Effects and Energy Implications Semi-continuous Starved Air Incinerators: This incinerator technology can meet all Canadian environmental regulatory require- ments. The low levels of turbulence in the primary chamber reduce particulate carry-over in the flue gas stream. As a result, particulate matter emis- sions are lower than those for other types. Heat recovery and electricity generation are feasible and can be economically advantageous. Generally, heat recovery is not economical for small facilities, but is worthwhile for larger facil- ities. In all cases, a cost-benefit study is required to assess feasibility. Batch Process Starved Air Incinerators: The advantages of this system include good ash quality and relatively small amounts of particulate emis- sions. Low levels of turbulence in the primary chamber reduce particulate carry-over and, as a result, particulate matter emissions from this incinerator are lower than for other incineration technologies. The drawback of the technology now in commercial operation, is the absence of air pollution control systems for mercury and other heavy metals emissions, and for trace organics emissions (dioxins, chloro-benzene, chlorophenol). In the absence of such systems, it cannot be generally stated that this technology meets all Canadian environmental regulatory require- ments. This is compounded by the fact that there are two Canada-wide standards for air emissions from incinerators (i.e., for mercury and for dioxins and furans). Provinces are in various stages of implementing new standards. 234 Review of Waste Technologies Solid Waste as a Resource Solutions include retrofitting air pollution control equipment into the operations of exist- ing facilities or facility designs. Also, the compo- sition of incoming wastes can be influenced through public education, waste set-out and collection specifications, as well as pre-processing prior to feed, to produce a composition that minimizes air pollution effects. Eco Waste Solutions of the City of Burlington, Ont., manufactures a batch process starved air unit that has been used in a number of MSW management applications at military installations and eco-sensitive contexts, such as destination tourism locations in Canada and the U.S. These applications have been associated with relatively remote geographic locations, where waste management options are limited (e.g., prohibitions against landfill disposal in the high-north); higher costs have simply been absorbed. Electrical energy production is not generally economical given the small facility size. Heat recovery for industrial applications at adjacent facilities may be viable. Fluidized Bed Systems Fluidized bed systems are capable of destroying a wide range of wastes. While the technology is commercially used for material of homogeneous nature (sewage sludge, petroleum waste, paper industry waste), fluidized beds can also be used for municipal solid waste treatment. They are suitable for use in communities ranging from 5,500 to 20,000 households. Operation A fluidized bed is a large incineration chamber with silica sand at the bottom. Air is injected and dispersed into the sand through a series of air dispersion nozzles, decreasing the density of the sand mass to enable it to transport air and heat to the particles of waste substance to be treated (combusted). A burner at the bottom of the bed raises the sand mass' temperature to approximately 850ºC. Pre-processed waste is moved into the body of the sand bed by the convection current move- ment of the air and sand particles. The waste is burned to produce carbon monoxide and other volatiles. These gases undergo further combus- tion in the upper section of the incinerator chamber, above the surface of the bed, where additional combustion air is injected. Flue gases are then directed into the air pollution control system. Ash deposited on the bed is evacuated on the side opposite to waste injection. Cost and Capacity Fluidized bed systems range in capacity from 50 to 500 tonnes of waste per day. Combined annualized capital and operating costs (net of recovered energy revenue) range from $80 to $110 per tonne of waste processed, estimated over a 25-year capital payback period. Environmental Issues and Energy Implications High residence time in the incinerator results in smaller amounts of trace organics emissions. Pre-processing the waste to smaller particle sizes and the physical action of convection movement through the sand bed medium increases surface areas resulting in good "burn-out" and better ash quality (i.e., low unburned carbon content). However, large amounts of fine ash are carried by air movement in the furnace into the flue gases, placing an added burden on the air pollution control system. Fluidized bed systems require extensive air pollution control systems with oversized equipment, including particulate removal devices in the gas stream, and thus require intensive maintenance. Advantages of this technology stem mostly from the fact that these systems have simple designs, low capital cost and long service life. Solid Waste as a Resource Review of Waste Technologies 235 The absence of moving parts means fewer breakdowns and simpler, less costly maintenance. Due to high thermal inertia, fluidized bed systems also are versatile in that they can toler- ate large fluctuations in waste composition and rate of feed. However, these systems require skilled labour, as they involve more sophisticated electrical components than older technologies. They are also highly sensitive to particle sizing-- particles too large that stay at the bottom of the bed unburned. Other special considerations include bed degeneration, buildup and removal of residual materials from the bed, and the formation of eutectic moistures that fuse in the furnace. In terms of energy potential, significant benefits may be achieved through the use of synthetic gas, including its use in fuel cells. Refuse Derived Fuel (RDF) RDF systems treat waste to produce fuel that can be used to substitute conventional fossil fuels, typically coal, in industrial manufacturing (e.g., cement kilns), utility power generation, and institutional applications (e.g., district heating). Refuse derived fuel technology has been employed principally in Europe. In Canada, a pilot-scale refuse derived fuel production facility is in operation in the Regional Municipality of Peel, Ont. However, commercial use of the facility's fuel product has yet to occur. Operation Pre-processing of waste is carried out to improve the fuel's combustion characteristics. Pre-processing converts waste into a fuel with heat values, and inerts, moisture and contaminant concentrations approximating those of conventional fossil fuel. Various levels of processing are possible, but all involve the same basic operations. Non- combustibles are removed from the waste to reduce the quantity of ash per unit of waste, and increase the heating value of the waste to be processed by the incineration unit. Also, removing certain materials containing higher concentrations of heavy metals and trace organics improves the effectiveness of the air pollution control system employed post-RDF combustion. Recyclable materials may also be captured at this stage and organic matter removed for composting, or the moisture content of the organic fraction of the incoming waste stream may be driven off to ren- der the organic material more suitable as a fuel. RDF is particle-sized--usually by shredding to decrease the residence time and/or the incin- erator size required to achieve acceptable ash quality. The RDF can be pelletized through compression to facilitate transportation to the point of usage--usually a large industrial or utility facility (e.g., cement kiln, metals smelter, electric power generator). Cost and Capacity Capacities are defined by the size of energy customer markets for RDF. A typical cement kiln could use in the range of 500 tonnes per day of RDF. The combined annualized capital and operating costs (net of the energy revenue value of the RDF) to process waste into RDF are $25 to $100 per tonne of waste processed, estimated over a 25-year capital payback period. (Costs are dependent upon scale of operation and extent of processing activities required.) Environmental Issues and Energy Implications The direct advantages of pre-processing waste into RDF include reduced greenhouse gas emis- sions, better ash quality, economic benefits from recovered marketable recyclable materials, access to a wider range of potential energy recovery opportunities (i.e., refuse derived fuel industrial/ institutional applications) given the readily transportable state of RDF. The indirect advan- tages lie in the net environmental benefits of 236 Review of Waste Technologies Solid Waste as a Resource replacing consumption of fossil fuels. It can also be used at electricity generating stations (e.g., as a substitute for coal). NEW AND EMERGING TECHNOLOGIES New and emerging technologies are discussed here in some detail, as there are frequent mis- understandings over terms, the potential for technology applications and performance capa- bilities. New and emerging technologies do not yet have a history of commercial application to municipal solid waste streams upon which understandings of performance can be based. To date, knowledge of the technical design, and environmental and economic performance of these technologies, generally lies with a relatively few proprietary technology vendors. A number of new and emerging technologies exist in concept, bench-scale or as pilot-scale demonstration units, with theoretical advantages over conventional thermal treatment/destruc- tion technologies. Potential advantages include low contaminant emissions (particularly trace organic substances), and the possibility to recover material resources, such as synthetic oils and gases. In general, these technologies involve creating more sophisticated environments in which thermal treatment occurs. Despite the potential advantages, the complexity of new and emerging technology system operations, coupled with the varying and highly heterogeneous com- position of MSW, has been a significant eco- nomic barrier to commercial applications to municipal waste streams. To date, their use has been limited to processing industrial sludge, wood wastes, and select hazardous wastes of homogeneous composition. However, due to their potential environmental and net energy generation advantages over conventional sys- tems, these technologies are being actively considered for municipal waste treatment. Pyrolysis/Gasification Both pyrolysis and gasification systems convert solid waste into gaseous, liquid, and solid fuels. There is some confusion in the literature and within industry practice between "true" pyrolysis systems and sub-stochiometric, starved air com- bustion systems and gasification systems. Many of the latter two systems are called pyrolysis systems by mistake. Principal differences: Pyrolysis uses an external source of heat to derive the endothermic (heat-requiring) pyrol- ysis reactions in an oxygen-free environment. Synthetic liquid fuels (oils) and carbon char are produced as the desired output; Starved air and gasification systems consist of exothermic (heat generating) processes, and are self-sustaining. Some oxygen may be used for the partial combustion of solid waste. Combustible gases are produced as the desired output. In the case of starved air, these gases are combusted integral to the system. In the case of new and emerging gasification systems, these gases are cleaned and become a resource output product--synthetic gas. As a general statement, if gaseous fuels are desired, gasification is a simpler and more cost- effective technology than pyrolysis. Plasma arc and thermo-chemical reduction technologies have historically been used in Europe and North America to manage special wastes (hazardous wastes--PCBs, biomedical, nuclear, and homogeneous industrial waste streams, such as petrochemical and paper pulp sludge wastes). Canadian examples are found in the City of Montreal, Que., in the Cities of Ottawa and Kingston, Ont., and in the Town of Rockwood, Ont. Commercial-scale facilities are now in the commissioning and/or full operations stages in Europe. Commercial-scale applications to municipal solid waste in Canada do not exist. Solid Waste as a Resource Review of Waste Technologies 237 However, a pilot-scale gasification facility is being tested in Sherbrooke, Que., and vendors of these types of technologies are in discussions with several Canadian communities. Pyrolysis, and new and emerging gasification systems have yet to be successfully commercially applied to the management of municipal solid waste. However, if the economics associated with the production of synthetic liquid fuels (oils) and gases (including monetization of environmental credits) change, these systems may become economically viable. Pyrolysis Systems (or Destructive Distillation Systems) Pyrolysis systems refer to the thermal processing of waste in the complete absence of oxygen. The process is highly endothermic, requiring an external heat source. Major component fractions result from the pyrolysis process: A gas stream containing primarily hydrogen, methane, carbon monoxide, carbon dioxide, and various other gases depending on the organic characteristics of waste material being pyrolyzed. This gas is consumed internal to the process of generating the desired liquid and solid product fractions; A liquid fraction of an oil stream containing acetic acid, acetone, methanol, and complex oxygenated hydrocarbons (tars). The liquid fraction may be further processed for use as a synthetic fuel oil as a substitute for conventional No. 6 fuel oil; A char consisting of almost pure carbon plus any inert material originally present in the solid waste. The only full-scale pyrolysis system operating on MSW was built in the U.S. in El Cajon, California. The system failed to achieve its pri- mary operational goal (production of a saleable pyrolysis oil). The facility was shut down after two years of operation. Pyrolysis is still widely used for industrial purposes. However, the pyrolysis of municipal solid waste has not been successful apparently due to the inherent complexity of the system, and a lack of appreciation by system designers of the difficulties of producing a consistent feed- stock from MSW. Pyrolysis may be a new energy user or producer, depending on factors, such as the nature of the waste, feedstock, and scale of operation. A product of pyrolysis, synthetic gas, can offer significant energy benefits, including use of the gas in fuel cells. Gasification Systems Gasification systems have been used since the 19th Century. By the early 1900s, gasifier technology was used on certain industrial waste streams to produce "synthetic" natural gas fuel for stationary and portable internal combustion engines. The gasoline shortages of World War II provided an impetus for the development of gasifier technology. However, with the return of relatively cheap and plentiful gasoline and diesel oil after the end of the war, gasifier technology was all but forgotten. Gasification is the general term used to describe the process of partial combustion where a fuel is combusted with a quantity of air that is deliberately set below the amounts required for complete combustion. It is an energy- efficient technique for reducing the volume of solid waste and for energy recovery. The process involves the partial combustion of carbonaceous fuel to generate a fuel gas that can be combusted in an internal combustion engine, gas turbine, or boiler under excess-air conditions, or used as 238 Review of Waste Technologies Solid Waste as a Resource feedstock for hydrogen fuel-cell electricity generators. The generated fuel gas has an energy content of approximately 5.5 mega-joules/cubic metre3, if air is used as the oxidant. Use of pure oxygen can yield gases with twice that energy content. The use of oxygen has obvious safety and economic implications. The operation of air-blown gasifiers is quite stable, with a fairly constant quantity of gas produced over a broad range of air input rates. Gasifiers have the potential to achieve low air pollution emissions with simplified air pollution control devices. The emissions can be comparable to or less than those from excess-air combustion systems (incineration technologies) employing far more complex emission control systems. Enerkem Technologies Inc. of Montreal, Que., has built a demonstration gasification unit in Sherbrooke, Que., modelled on a full-scale unit existing in Spain. The Sherbrooke unit is cur- rently being tested on waste feed rates in the range of 5 kg/hr. It employs fluidized bed tech- nology, is targeted at receiving an RDF type waste feed of high heat value (as may be associ- ated with MSW waste streams in the future), and is being used to drive a hydrogen fuel-cell for electricity production. As the composition of MSW changes, particularly the substitution of plastic for glass and metal containers, and as high moisture content kitchen food organics are increasingly removed at source for central com- posting programs, high heat value, non-recyclable residual "garbage" is expected to become more readily available at lower cost than thermal treatment processors. Further, if fuel-cell tech- nology advancement brings power generation costs down in relation to conventional generation, this gasification technology could become com- mercially viable for typical Canadian municipal applications. THERMOSELECT S.A. has a full-scale technology application in Europe that is responding to Canadian municipalities' requests for waste management facility development proposals. The THERMOSELECT process converts waste to clean synthetic gases, and recoverable metals and minerals. High tempera- tures (2000ºC) and oxygen concentrations are used in the gasification stage. Subsequent rapid cooling is used to prevent formation/reforma- tion of trace organic contaminants in the syn- thetic gas. A 225,000 t/y THERMOSELECT plant in Karlsruhe, Germany, has been in the commission stage since 1999. The plant gener- ates electricity and supplies heat energy for district heating. Information provided by the technology's business development representative indicates that net costs for this size of facility in Canada, would be in the range of $100/tonne. This price is generally disadvantageous under current landfill tipping fee circumstances. If landfill capacity availability and operating costs change and/or if the circumstances of energy prices (and related monetization of environmental life cycle costs/benefits) change, this technology could be attractive. Plasma Technology Industrial applications of plasma arc technologies are well established, and include electric arc fur- naces used in the steel industry and arc-welding units used in the construction industry. Plasma technology is also used for treating hazardous waste. The technology involves relatively high capital and operating costs, but can offer some environmental advantages, including the destruction of highly problematic hazardous materials, such as PCBs and complex stable volatile organic compounds, due to the applica- tion of extremely high operating temperatures, and the resultant production of an inert ash. Plasma arc processes use extremely high temperatures in an oxygen-starved environment Solid Waste as a Resource Review of Waste Technologies 239 to pyrolyze waste into simple molecules. A thermal plasma field is created by directing an electric current through a low-pressure gas stream, thereby creating a stream of plasma at tempera- tures of 5,000ºC to 15,000ºC. By-products are slags and combustible gases. The combustible gases are subsequently either combusted in an afterburner or treated by catalytic conversion. Despite considerable research into the envi- ronmental applications of the technology, it is still at the developmental stage. Currently, there are no commercial-scale units managing municipal solid wastes in North America. There are, how- ever, different patented plasma arc systems proposed for the treatment of hazardous wastes. Modification of these processes to potentially treat municipal solid waste has been proposed but not commercially realized as yet. For example, a plasma arc process known as PLASCON, developed by SRL Plasma Limited, in Australia, has been in commercial use for the destruction of chlorinated organic wastes from a pesticides production facility since 1992. In that process, liquid and/or gaseous waste is injected directly into a plasma torch, attaining extremely high temperatures. The waste stream must be a liquid or gaseous stream. If this technology is to be applied to municipal solid wastes, the waste must first undergo pre-processing (such as desorption, gasification) upstream from the PLASCON process unit. The capacity limita- tions and economic costs of this operation are significant. Resorption Canada Ltd. has proposed to use plasma technology to treat the municipal solid waste of Mississippi Mills, Lanark County, in Eastern Ontario. The process of considering this proposal may contribute to a more general understanding of whether plasma technology can be used on MSW at a commercial scale and at costs approximating other thermal treatment technologies. Plasma may be either a net energy user or producer depending on factors, such as the nature of the waste, feedstock, and scale of operation. The sythetic gas produced by plasma technologies can be used in many applications, including fuel cells. Thermo-chemical Reduction Thermo-chemical reduction is a well-known technology for treating hazardous wastes. With lower operating temperatures than conventional technologies, this process has the environmental advantage of smaller rates of emissions. The following is a description of a patented thermo- chemical process, developed in Ontario. The Eco Logic process was developed by Eli Eco Logic International Inc., of Rockwood, Ont. It is a process for destroying hazardous wastes. Eli Eco Logic has developed the process through bench-scale, lab-scale, and pilot-scale demonstration tests, and has recently begun operating commercially. The process is based on the gas-phase thermo-chemical reaction of hydrogen with organic and chlorinated organic compounds at elevated temperatures. At 850°C or higher, hydrogen reacts with organic compounds, in a process known as reduction, to produce methane and other light hydrocarbons. Chlorinated organic compounds are reduced to methane and hydrogen chloride. This reaction is enhanced by the presence of water, which can also act as a reducing agent, and is essentially the opposite of incineration (oxidation). The process differs from pyrolysis due to the addi- tion of an active reducing agent, hydrogen, which also prevents the formation of heavy hydrocarbon products. Approximately 40 per cent of the methane produced can be subsequently converted to hydrogen via the water/gas shift reaction; thus 240 Review of Waste Technologies Solid Waste as a Resource the process, under pre-defined conditions, may operate without an external supply of hydrogen. Thermo-chemical processes can be net energy users or producers, depending on the circum- stances. The synthetic gas produced can be used in a number of applications, including fuel cells. Costs and Capacities Generic data on capacities and costs related to commercial-scale applications, relevant to Canadian waste management, environmental, and energy contexts, are not available. This data is often proffered in business development and proprietary contexts by vendors. As a general rule, the relatively low cost of alternative waste disposal technologies, principally landfills (at approximately $12 to $30 per tonne tipping fees), and low utility electricity energy price ($0.025 to $0.05 per kWh), precludes all but potential niche applications of new and emerging technologies. This circumstance is in flux. Landfill capacity is becoming more difficult to permit due to community responses and landfill operating, closure and perpetual care costs are increasing with more stringent envi- ronmental control standards. One can speculate that the value of indigenous sourced "green-power" with its environmental benefit "credits," will even- tually result in energy pricing which reflects prices paid for waste-derived energy in European communities, where preferential price structures result in subsidies in the range of $0.05/kWh, or total prices of $0.10/kWh and higher. Environmental Effects and Energy Implications In principle, the relatively high operating tem- peratures of many of these technologies are expected to generate reduced trace organics emissions. In principle, recovery of materials, such as metals, oils and synthetic gases, can result in raw material and energy resource consumption avoidance credits, including energy credits. The generation of synthetic fuels, which can be readily transported for off-site consump- tion (including uses in internal combustion engines, existing industrial thermal processes and/or fuel cells), should significantly broaden these technologies' ability to supply future energy. Evaluation Volume Reduction Thermal treatment reduces the amount (by volume) of waste that requires landfilling by 90 per cent. (Volume and not weight is the princi- pal operating parameter when considering impli- cations of reducing the amount of waste sent to landfills.) Accounting for the requirement to manage thermal treatment process residues (i.e., ash), the technology can net a reduction in land- fill requirements of approximately 70 per cent (by weight) of the total waste stream. There is no consistent approach in Canada on how to account for reductions from thermal processing. However, in all Canadian provinces and territories, this reduction in landfill require- ments is counted as resource (materials and energy) recovery, not waste diversion from dis- posal. In a number of Canadian provinces, from time to time, thermal processing is/has been considered "pure" disposal, and is not counted towards diversion targets. In the extreme cases, thermal treatment of municipal solid waste has been prohibited by provincial regulation. The rationale against thermal technologies is that thermal treatment will compete with waste recycling and/or composting programs or dis- courage improvements in product design that will facilitate recycling. Even after the best source-separation pro- grams, combustible materials that cannot be composted or recycled remain in the waste stream. Recent waste composition studies have indicated that thermal treatment can manage a Solid Waste as a Resource Review of Waste Technologies 241 portion (typically 30 to 40 per cent by weight) of the municipal solid waste stream without competing for or being a disincentive to waste diversion (recycling/composting) programs. In addition, analysis of the full life cycle implica- tions of various waste management practices indicates that, in some circumstances (in terms of energy resource values and recovered material markets), thermal treatment of certain wastes can be preferable to landfilling. Waste Capacity Thermal treatment technologies are commercially available in capacities ranging from a few hundred tonnes to more than one million tonnes per year. Thus, thermal treatment can be a component of any municipality's integrated waste management system, regardless of the community's size. However, once the financial commitment is made to use thermal treatment, there is rela- tively limited flexibility to reduce the role the technology plays within the system. The highly engineered design and relatively complex opera- tions means that the capacity of a facility is rela- tively fixed. Coupled with high capital costs, this means that a facility must, over its life, actually receive (on a daily rate basis) close to the amounts of waste that were predicted at the time of the facility's original design. This relative inflexibility can be problematic if it discourages other waste management practices, such as recy- cling or composting programs. This problem can be addressed if firm commitments to realizing diversion program targets are achieved and the quantity of waste allocated to thermal treatment is clearly defined. In addition, certain thermal technologies can be designed to deliver a defined total capacity via a number of "modules." This approach allows these technologies to operate on a reasonably flexible in-feed waste quantity, by shutting down or firing up additional modules in response to changes in waste quantities driven by changes in diversion program capacities and performance. Costs The method used to consider thermal treatment technology costs is to assume capital costs are at the rate of $150,000 to $200,000 per tonne per day capacity. A facility serving a municipality of 200,000 to 300,000 population would be in the 200 tonnes per day range, or have a capital cost of $30 to $40 million. Operating costs are signif- icantly defined by the costs of managing process residues both non-hazardous bottom ash and potentially hazardous fly ash (air pollution control residues) and the revenues from energy sales. Typical net operation costs are in the $25 to $45 per tonne range. Total costs (annual- ized capital cost and operation costs, net of recov- ered energy revenue) are $65 to $150 per tonne of waste processed. As discussed above, capital and operating costs vary widely with the specific thermal technology, the scale of operation and the characteristics of the waste stream. ENVIRONMENTAL EFFECTS The operation of thermal waste processing systems involves gaseous and particulate air emissions, solid residues (ash) management, and, in the case of certain thermal technologies and related air pollution control systems, liquid efflu- ents management. In general, properly designed and operated facilities can meet all Canadian environmental regulations. These regulations set limits on the quantities of pollu- tants that a facility can emit. It is noted that the complexity of the pollution control systems necessary to achieve such performance can be 242 Review of Waste Technologies Solid Waste as a Resource significant. Environmental control systems on average constitute between one third and one half of a facility's total capital and operating cost. Specifically, air emission performance for thermal technologies is defined by a combination of federal-provincial guidance and provincial regulation. The CCME established and main- tains guidelines for the environmental performance of municipal waste incineration facilities. The guidelines identify limits for the concentrations of contaminants in stack emis- sions from facilities, as well as describing current "best available" technologies and practices, including methods of monitoring and control- ling air emissions. The CCME has recently decreased allowable concentrations for trace organics--dioxins and heavy metals, such as mercury--in light of emission control perform- ance being achieved by current best available technology (activated carbon injection and catalytic reactor technology). Provinces are responsible for regulating air emissions for MSW thermal treatment facilities. These regulations are equal to or more stringent than the CCME guidelines. Provinces have vari- ous regulations pertaining to stack emission contaminant concentrations, ambient air quality standards, and maximum point of stack plume impingement contaminant concentrations. One or more of these is considered when an applica- tion to discharge contaminants to the air is made in conjunction with an application for approval to establish and operate a thermal treatment facility. Certificates of Approval (Air) normally specify minimum facility design and operating parameters, including requirements for continuous and periodic air emission monitoring and reporting. Ontario has the most comprehensive guide- lines and regulatory standards for thermal treat- ment technologies in Guideline A-7 (Combustion and Air Pollution Control Requirements for New Municipal Waste Incinerators). These replaced the provincial ban of the 1990s of MSW thermal treatment after a comprehensive review of other jurisdictions' policies and regula- tory regimes, the state of best available technolo- gies' performance capabilities, and the health risks of air emissions from MSW incineration. Thus, Guideline A-7 and the most recent CCME proposals for dioxin and mercury stack emission concentrations can be viewed as the benchmark. Again, the thermal treatment tech- nologies reviewed in this report can meet this benchmark. The Integrated Waste Management Model was used to determine the environmental effects of energy from waste (EFW) processing versus landfilling waste. A high-end landfill design, with leachate collection system, a landfill gas (LFG) recovery system, and a gas-to-energy conversion system was used for the comparison. Results are presented in qualitative terms only, as the IWM model needs to be run by munici- pal staff using local conditions. The model runs were carried out using 1,000 tonnes of typical municipal waste after source separation of some recyclables. Ash residue equal to 30 per cent of incoming waste tonnage was assumed, with 28 per cent being bottom ash, directed to municipal landfill, and two per cent being fly ash, sent for secure disposal. The energy emissions for residential collection of the waste were not included in the analysis. Results from the IWM model are given in terms of net energy emissions. A positive number indicates that energy was consumed or an emis- sion was released. A negative number indicates that energy was recovered or emissions were reduced. In the following tables, negative numbers are shown with an asterix, indicating an offset. Solid Waste as a Resource Review of Waste Technologies 243 244 Review of Waste Technologies Solid Waste as a Resource Higher Lower CO2 Equivalents GHG Emissions Highly Engineered LF EWF (tonnes) (tonnes) ESTIMATED GHG EMISSIONS FROM EFW COMPARED TO LANDFILL OF 1,000 TONNES OF WASTE TABLE 5.2 Overall the EFW process produces less eCO2 when compared to landfilling the waste. Lower Lower* Lower* Higher Higher Higher Higher Higher Lower Lower NOx SOx HCI PM VOCs Acid Gas and Smog Precursor Emissions Highly Engineered LF EFW (Kg) (Kg) ESTIMATED ACID GAS AND SMOG PRECURSOR EMISSIONS FROM EFW COMPARED TO LANDFILL OF 1,000 TONNES OF WASTE TABLE 5.3 *Indicates an energy offset or avoided emission. The landfill produces less NOx compared to EFW, but EFW produces less SOx and HCl, primarily through energy offsets. ENERGY IMPLICATIONS Thermal treatment of solid waste converts waste to energy, which may be recovered to increase the overall energy efficiency of the thermal treat- ment facility and, in turn, to partially offset the economic costs and environmental effects of waste management practice. Combusting the waste converts it to thermal energy (heat), which can be captured in the form of steam. Pyrolysis and gasification convert waste to chemical energy in the form of liquids or gases. Once solid waste has been converted to thermal or chemical energy, it may be used directly or it may be converted to mechanical or electrical energy: Steam can be used either directly for industrial purposes or space heating, or for producing mechanical or electrical energy via a steam turbine; Degraded steam/hot water, can be used for low-temperature industrial or space-heating applications; Gases and liquids can be used either directly to fuel reciprocating engines, gas turbines and fuel cells, or to fuel boilers to produce steam. Refuse derived fuel (RDF) converts waste to fuels that can be substituted for conventional fossil fuel use. Net energy efficiencies range from 20 per cent for conventional thermal technologies (incineration) fired with "as-received" waste and employing conventional boilers/steam turbines to 60 per cent in cases of modern gasification units, fired with processed waste (RDF) and employing combined cycle turbines and subse- quent applications of degraded steam/hot water in district heating or industrial process applica- tions. Eighty per cent-plus efficiencies can be Solid Waste as a Resource Review of Waste Technologies 245 Lower* Lower* Lower* Lower Lower* Higher Higher Higher Higher Higher Higher Higher Higher Higher Lower* Lower Lower Lower AIR Pb (kg) Hg (kg) Cd (kg) Dioxins (TEQ) (g) WATER Pb (kg) Hg (kg) Cd (kg) BOD (kg) Dioxins (TEQ) (mg) Toxic Emissions Highly Engineered LF EFW ESTIMATED TOXIC EMISSIONS FROM EFW COMPARED TO LANDFILL OF 1,000 TONNES OF WASTE TABLE 5.4 *Indicates an energy offset or avoided emission. There are fewer air emissions (Pb, Hg, Cd and dioxin emissions) for the landfill option compared to the EFW process. The comparative toxic emissions to water vary depending on the parameter considered. In all cases, the numbers are very small. achieved where RDF is used to fuel thermo- chemical reactions in industrial processes, such as cement clinker production. Lessons Learned There are no insurmountable regulatory, technical- design, environmental, or related economic barriers to establishing proven thermal treatment facilities. However, opposition to thermal treatment facilities from local community and environmental interest groups can be a problem. It would be instructive for a municipality planning a resources and waste management system to review the circum- stances of the failures of the Cities of Halifax and Montreal's thermal treatment project proposals, the Ontario Government's banning MSW incineration juxtaposed with the success of the KMS Peel Region EFW facilities' bid for expansion. Some strategic measures to manage barriers: Counter the fear that waste disposal through thermal treatment will be a disincentive to recycling, composting, and other diversion programs, by clearly establishing the maxi- mum role to be played by the thermal facility within a municipality's integrated system of waste diversion and disposal practices. Develop the definition of such a system through a process of long-term waste manage- ment planning, which incorporates consulta- tion with stakeholders, including community and environmental interest groups. Set clear targets for the diversion programs component. These targets should then define the role for the thermal facility as being the ultimate disposal of residual waste. Invest authority in these targets, including the maximum role for disposal by adopting the long-term plan at the highest levels--munici- pal works committee and council. Publicly report progress in achieving the targets at least annually and undertake periodic reviews of the targets in light of progress. Address concern that thermal treatment has a significant adverse effect on the environment by: publicly reporting the results of monitoring emissions from other municipalities' facilities, and comparisons of performance to regulatory standards; committing to use only the best available technology; and annually reviewing and implementing where technically feasible, advancements in operational practices. Quantify the life cycle environmental performance of your municipality's waste management practice options, including potential role for thermal treatment. Tools such as IWM model (www.iwm-model.uwaterloo.ca) may help. Address concerns of the immediate local communities by undertaking a comprehensive comparative analysis of prospective sites and selection processes that integrates considera- tion of community effects as well as technical/ financial costs as part of facility planning. Establish a Host Community Liaison Committee, with authority to oversee per- formance of the operation of any facility, including implementation of environmental management system disciplines. This commit- tee can be invested with authority to direct the application of community impact mitigation funds derived from levies on waste processing fees. Typically these funds are $0.50 to $2.50 per tonne of waste processed. Property Value Protection Agreements can be used in place of or in conjunction with these funds. 246 Review of Waste Technologies Solid Waste as a Resource Solid Waste as a Resource Review of Waste Technologies 247 Waste is broken down to produce heat. There are numerous different thermal technologies Thermal treatment can divert 70 per cent of waste from landfill Thermal treatment is a high-tech system that requires skilled technical operators. Depending upon the specific technology, it is suitable for communities ranging from small villages to large urban centres Costs will vary depending upon the specific thermal technology used and the operating capacity required The availability of local energy markets is a critical factor in the decision Thermal treatment has the benefit of diverting waste from landfill and therefore minimizing generation of acidic leachate and methane. It has the added benefit of generating energy, therefore displacing the need to use other sources of power Thermal treatment is a net energy generator Although technically sound and proven in Canada in terms of environmental and energy considerations, public perception/opposition is such that the siting of new facilities is difficult DESCRIPTION OF THE TECHNOLOGY GENERAL PERFORMANCE OF THE SYSTEM COMMUNITY CHARACTERISTICS COSTS FACTORS THAT INFLUENCED ACQUISITION ENVIRONMENTAL EFFECTS ENERGY IMPLICATIONS LESSONS LEARNED Summary Factor THERMAL TREATMENT SUMMARY TABLE 5.5 General Description C anadians dispose of approximately 23 million tonnes of non-hazardous wastes annually, according to a 2000 Statistics Canada survey. Landfill disposal is a necessary element of an integrated approach to waste management and will be for the foreseeable future to dispose of residual waste, even after maximum recycling and diversion efforts. Landfill waste disposal has evolved signifi- cantly from historic practices, driven largely by public concerns regarding potential environ- mental effects and public interest in adopting more sustainable waste management methods. This has led to increasingly rigorous regulations pertaining to landfills and more extensive com- munity consultation programs associated with waste management planning and landfill siting processes. Similarly, public demand for innova- tion in waste management has also been a key motivator for developing new and emerging technologies, such as bioreactors. Landfills established within the past 25 years have been permitted within a regulatory frame- work that did not address as many environmental issues or considerations as today's framework. Current regulatory approaches pertaining to planning and siting of landfills vary across Canada, ranging from broad performance-based environmental protection regulations to regulations defining minimum standards for specific technical elements. In some jurisdictions, combinations of performance-based and prescriptive regulations are applied. Regulatory processes may also include alternative procedures or applications that vary dependent upon the site and/or site location. Municipal solid waste landfills receive a wide variety of non-hazardous wastes, dependent upon the context of the landfill within the over- all waste management approach. There is a trend towards excluding or banning disposal of some materials. Disposal of liquid wastes is no longer acceptable at many sites due to concerns about possible increased leachate effects. Hazardous wastes are managed at specifically designed landfills, which are different from municipal landfills. In some areas, materials that can be dealt with by other means are banned from landfills. In communities where recycling is available, it is generally not acceptable to dispose of recyclables in landfills. Other examples: drywall, auto hulks, construction/demolition debris, organic wastes, and other materials dependent upon availability of alternative material management options. These bans generally aim to ensure that wastes are managed properly and that landfill disposal is reserved for materials that cannot be managed by other means. 248 Review of Waste Technologies Solid Waste as a Resource Landfilling 6 S E C T I O N Technologies A landfill is a facility in which solid waste is buried. There is wide variety of approaches to siting, design, construction, operation, and post-closure landfills management. This stems from the specific community-based context defining the needs for a landfill as an element of a larger waste management program, as well as the site-specific requirements of each facility to minimize environmental effects within applicable regulatory frameworks. Solid Waste as a Resource Review of Waste Technologies 249 RANGE OF PRINCIPAL TECHNICAL ELEMENTS OF A LANDFILL FIGURE 6.1 Landfills consist of a complex system of interrelated excavations, components and sub- systems that act together to break down and stabilize disposed wastes over time. Some key factors to consider in the siting and design of contemporary non-hazardous waste landfills: Site setting - geology, land use, local effect potential, i.e., groundwater, surface water, noise, traffic, dust, visual effects, odour, air quality; Public consultation; Hydrogeology and groundwater protection - natural attenuation capacity; Ecology; Site design - disposal capacity, soils balance, configuration, site infrastructure needs; Leachate containment and collection systems; Leachate disposal/treatment requirements; Storm water management; Landfill gas collection; Daily, interim cover materials; Environmental monitoring and performance; Operational and maintenance protocols; Health and safety; LANDFILL GAS BLOWER GAS COLLECTION SYSTEM COVER SYSTEM LEACHATE INJECTION SYSTEM LEACHATE RECIRCULATION WASTE LIFTS ENVIRONMENTAL MONITORING LANDFILL GAS FLARE GROUNDWATER PROTECTION - Natural Attenuation - Leachate Containment - Leachate Collection LEACHATE REMOVAL DAILY / INTERIM COVER ENERGY GENERATION Cap systems; Closure and end use; Post-closure management. Landfill cells are constructed either by excava- tion or by construction of cell containment berms. Once prepared, wastes are placed and compacted into the landfill cell and are generally covered with soil or other alternative material at the end of each day. Cover reduces windblown litter, limits odours, and prevents scavenging and burrowing by animals and insects. Waste filling continues in this manner until final grades are achieved. Groundwater protection priorities may be addressed by the natural attenuation characteris- tics of a site, use of leachate collection systems, and/or use of leachate containment systems. The approach to groundwater protection is based on site-specific considerations and can involve detailed assessment of the hydrogeologic conditions, potential for effects, anticipated con- taminating lifespan of a site, and the capability of the environment to effectively manage it. Site characteristics, such as configuration, waste depths, landfill daily cover materials, cap design, etc., have a profound influence on groundwater protection at landfills. Natural attenuation includes the inherent characteristic of a site and its geologic setting to dilute, disperse, degrade, and adsorb contami- nants in soils and groundwater. Most sites have some degree of natural attenuation. Natural attenuation may prove to be an acceptable pri- mary method of ensuring groundwater protec- tion or may need to be combined with other measures. Leachate containment systems may consist of soil liners constructed from native and/or imported materials, synthetic membrane liners, or composite liner systems using soil and syn- thetic liners. Leachate containment systems may be included in the design of a site to limit the flux of leachate from the wastes into the ground. Leachate collection systems are incorporated into some contemporary landfills to prevent build-up of liquid within the wastes. This assists with groundwater protection and prevents seep- age of leachate from the above-ground side slopes of the landfill surface to avoid potential surface water contamination as well as exposure of people and animals to contaminants. These systems can be designed and constructed in conjunction with development of landfill cells or, if suitable conditions exist, installed after landfilling has taken place. Approaches for management of collected leachate: Off-site transport (via truck or sewer) to a suitable sewage treatment facility; On-site treatment to meet acceptable discharge criteria; Leachate evaporation; Leachate recirculation. Selection of the preferred leachate manage- ment approach is complex and must consider the anticipated range in leachate quantities and characteristics as well as the technical feasibility of treatment, proximity and availability of suit- able off-site treatment facilities, transportation costs, capital and operating costs for on-site treatment, and the regulatory context for leachate treatment and discharge. Biological, physical, and chemical methods are available for the treatment of landfill leachate. Use of engineered wetlands as an ecologically based treatment process is also gaining recognition as a potentially viable component of an overall treatment system. Determination of the exact processes required for effective leachate treat- ment is site-specific and requires detailed bench testing and pilot-scale implementation to verify its suitability. Evaporation of leachate using landfill gas (LFG) utilization as a fuel has been applied in some locations. Important considerations 250 Review of Waste Technologies Solid Waste as a Resource include availability of sufficient gas supply, acceptability of emissions, management of waste sludge, and the capital and operating costs of the technology relative to other options. Recirculation of leachate into landfilled wastes has been applied as a liquid management technique for years at a number of sites. Leachate recirculation has been demonstrated to enhance rates of waste stabilization, increase landfill settlement and LFG generation rates, and provide some treatment effect on the leachate. Leachate recirculation has contributed to development of the bioreactor landfill, a new technology discussed on pages 252 to 254. Landfill gas, composed primarily of methane, CO2, and trace organic compounds, is produced by the decomposition of landfilled wastes. Emissions of landfill gas to the atmos- phere can raise concerns related to odours, air quality, and potential adverse health effects. Landfill gas is also a potent greenhouse gas. Migration of landfill gas into the soil surround- ing a site can create safety and health concerns, particularly if allowed to accumulate at explosive concentrations within enclosed or low-lying spaces. There are numerous methods to mitigate these potential effects. Control of landfill gas emissions to the atmosphere, when required, is often accomplished by actively extracting landfill gas from wastes. The collected gas is then com- busted or used as an energy resource. Sub- surface migration of landfill gas can be mitigated through active collection or by other methods, including passive venting of gas from below ground. Care must be taken when venting land- fill gas to protect against local adverse effects, such as odour or air quality problems. Collection and flaring of landfill gas is effec- tive in mitigating its potentially harmful effects. Utilization instead of flaring landfill gas provides additional benefits, primarily the potential to generate revenue. This may defray some costs of operation and maintenance of a landfill site. There is growing public awareness of energy conservation issues. Landfill gas, as a relatively clean-burning fuel, can offset consumption of other non-renewable resources whose production and use may be more detrimental to the environment. Numerous successful landfill gas utilization projects have been carried out in Canada and the U.S. There are many technologies available for utilization of landfill gas, including: Generation of electricity; Space heating; Process heating; Production of pipeline quality gas. Generation of electricity and heating appli- cations are the most common. The feasibility of landfill gas utilization is dependent on availability of markets and market pricing, and the costs of implementing landfill gas utilization at a particular site. Research and development of emerging technologies--such as small-scale generation of electricity using micro turbines, production of vehicle fuel derived from landfill gas or of methanol from landfill gas, and cryogenic pro- cessing of landfill gas into a compressed liquid fuel--offers promise for future landfill gas utilization ventures. The primary impediments to landfill gas uti- lization are related to the perception of risk due to a lack of knowledge of the potential resource, current low energy rates, the absence of a renewable energy industry in Canada, and limi- tations on access to energy markets. This state of affairs is in flux. Growing public awareness of the value of renewable energy, combined with progressive energy sector deregulation, will contribute to overcoming some of the current obstacles. Solid Waste as a Resource Review of Waste Technologies 251 Landfill Capping Systems Landfill capping systems are applied to isolate wastes from the environment when cells or portions of a landfill reach design final grades. As a fundamental component controlling the moisture content of the wastes, landfill caps can have a strong influence on the processes involved in decomposition and stabilization of wastes over the long-term. Until recently, conventional approaches to landfill cap design were based primarily on minimizing the amount of mois- ture entering the wastes, thereby limiting the generation and build-up of leachate within the site. Moisture limiting caps are generally con- structed from low permeability soil materials and/or synthetic membranes. Landfill caps are one element that may be included in plans for landfill closure. When implemented, landfill closure plans can define the method of closure and provide a basis for establishing end use of a site, including require- ments for site security, post-closure manage- ment, maintenance, and monitoring. Many sites do not have formal end-use programs, while at some Canadian landfills innovative end uses, such as passive recreational and golf course development, have been successfully applied. Within the last decade, there has been a growing recognition of the merit of an alterna- tive approach to cap design that encourages infiltration of moisture into the landfill, thereby enhancing biodegradation and speeding the rate of decomposition and stabilization of the wastes. Moisture infiltration caps are generally constructed from highly permeable sandy soils. Observations indicate that significantly increased rates of settlement and gas generation are realized. Subsequent studies have strength- ened the understanding that leachate recircula- tion and addition of moisture enhances the biological decomposition process and may provide some leachate treatment effect, poten- tially shortening the contaminating lifespan of a site. The evolution of leachate recirculation has led to a landfill design approach that is generally referred to as the bioreactor landfill. Typical Vendors of Equipment Landfills are custom designed and constructed to suit specific site and waste disposal applica- tions. The design process generally involves adaptation and synthesis of many existing and innovative technological approaches for the ele- ments making-up a landfill. While this process may include identification and selection of a number of specific products, there is no single vendor of "pre-packaged" landfills. NEW AND EMERGING TECHNOLOGIES The bioreactor landfill is a new technology evolved from contemporary landfill design in response to demands for more sustainable approaches to waste disposal. Bioreactor treat- ment of solid wastes involves design, construction, and operation of a landfill cell that is specifically engineered to enhance the decomposition of wastes through careful manipulation of site conditions. In essence, bioreactor technology provides a method of processing or treating wastes within the confines of a tightly controlled landfill cell. Many elements of a bioreactor are similar to the components of a modern, engineered sanitary landfill site. The primary differences lie in the increased level of process control. The primary benefits of bioreactor treatment: Rapid stabilization of wastes resulting in the shortening of a site's contaminating lifespan during the period of time when engineered controls are most effective; 252 Review of Waste Technologies Solid Waste as a Resource Faster landfill settlement allowing for optimal use of existing approved waste disposal capacity and forestalling the need for new sites; In-situ treatment of leachate to reduce the contaminant loading; and Enhanced landfill gas recovery potential, thereby improving the feasibility of energy generation and engaging market forces to motivate even greater levels of emission reductions. Some suggest that typical waste stabilization periods in a bioreactor might be in the range of 10 to 15 years, as compared to more than 50 years expected in a conventional sanitary land- fill. Another benefit of rapid stabilization is reduction of the period when post-closure moni- toring and care are required, which cuts the poten- tial for long-term effects and environmental and financial risks often associated with old landfills. Bioreactor landfills need significant quantities of moisture that may have to be added to the wastes to optimize decomposition. It must con- tain landfill leachate and be evenly distributed for optimal bioreactor performance. Typically, horizontal liquid injection pipe galleries are installed within the wastes as filling progresses. Alternative methods include vertical injection wells, infiltration ponds, and surface spray application systems. Moisture distribution may also be enhanced by the placing of permeable or wicking materials in layers as alternative cover on the wastes during filling. Extensive in-situ monitoring instruments and control systems are used to manage mois- ture injection and optimize waste treatment. In-situ monitoring may incorporate arrays of moisture, temperature and/or hydrostatic pressure sensors located within the wastes. Sophisticated bioreactor systems provide the ability to carefully monitor chemical characteristics of the injection liquids and, if advantageous, to adjust the liquid chemistry to further improve bioreactor performance. By enhancing the rate of waste decomposition, landfill gas generation rates are also increased. Landfill gas collection systems are installed at bioreactor landfills to control potential gas effects. The increased rates of gas generation can provide greater landfill gas recovery, thereby reducing the overall landfill emissions. Increased early rates of landfill gas recovery improve the economics of landfill gas-to-energy projects by providing better economies of scale in power plant size selection and allowing a faster return on capital investment during the early years of operation when maintenance costs are lower. Enhanced rates of landfill settlement provide opportunities to increase the effective use of landfill space, thereby reducing the need for replacement landfills. In its advanced form, the bioreactor offers the opportunity to replace waste disposal with a more sustainable method of waste treatment. Public attitudes and perception regarding bioreactors may be better than conventional landfills due to its enhanced environmental performance. The bioreactor can play a key role in a larger IWM system and is complemented by current waste diversion and recycling efforts. In this context, it has been envisioned that advanced anaerobic bioreactor landfills could be developed in conjunction with aerobic bioreactor and/or landfill mining techniques to provide a sustainable approach to waste management. Solid Waste as a Resource Review of Waste Technologies 253 Evaluation GENERAL SYSTEMS PERFORMANCE Waste input rates, site size, disposal capacity, and site life all form the basis for determination of the waste disposal performance of the landfill. Programs to divert waste materials from landfill disposal through source reduction, recy- cling, and organic waste diversion are decreasing the quantity of wastes requiring disposal. There remains a defined need for disposal of some waste materials that cannot yet be dealt with cost-effectively within the context of existing proven waste management technologies. Innovation and ongoing development of IWM approaches will continue to reduce the quantity of waste destined for landfill disposal. Landfill disposal continues to be a low-cost alternative when compared to most options on the basis of short-term costs. However, costs of landfill disposal are increasing due to more rigorous regulatory requirements and increasingly complex approvals processes driven by growing concerns about the environment. Similarly, there is a growing recognition of the long-term liabilities, and their potential costs, associated with landfill. Despite these trends, landfill disposal remains among the lowest-cost alternatives, and costs continue to be a primary factor influencing waste management decisions. Regulations governing siting, design, con- struction, operation, monitoring, and post- closure management of contemporary landfills are intended to protect against negative environ- mental effects. However, poor historic practices and public perception of landfills, including concerns over vehicle traffic, visual effects, and perceived land value effects, often mobilize opposition to new landfills and influence municipal decision-making regarding broader waste management issues. The availability of alternative waste disposal capacity at a reasonable cost and within a reasonable transportation distance is also a key 254 Review of Waste Technologies Solid Waste as a Resource TWO BIOREACTOR LANDFILLS APPROVED IN CANADA TABLE 6.1 BIOREACTOR LANDFILLS Ste. Sophie Landfill Lafleche Landfill Site Site Name Site Owner Location Primary Site Features Intersan (Canadian Waste Services) Lafleche Environment Inc. -Partial synthetic liner -Leachate collection system -Leachate recirculation/moisture addition -Landfill gas collection and flaring -Landfill gas utilization (potential future) -Process monitoring instrumentation and controls -Natural soil liner -Leachate collection system -Leachate recirculation (future) -Landfill gas collection and flaring (future) -Landfill gas utilization (potential future) -Monitoring instrumentation and controls Ste. Sophie, Que. North Stormont, Ont. factor in decision-making on landfill disposal of wastes. Not only does this affect cost, but also availability of alternative disposal sites, even at greater costs, often will mobilize public opposition to local waste disposal options. Conversely, limited options can direct deci- sions on waste management choices. This is particularly apparent in considering the large number of smaller landfills in Canada in com- parison to the trend towards fewer, relatively large regional sites located close to major popu- lation centres. The unit costs for smaller sites can be much higher than those for the larger regionalized sites. Even so, landfill disposal costs remain lower than the start-up and operation costs of other waste management alternatives, which are influenced by economies of scale to an even greater extent than landfills. Community Characteristics All communities in Canada continue to rely on landfills for final disposal of waste and residual materials. In areas near major population centres, there has been a trend towards regionalization of landfills to share increasing costs associated with landfill disposal of wastes. Conversely, in areas with different market conditions, more numerous smaller sites are in operation and many are being expanded. Costs Costs associated with landfill disposal of waste are highly variable and influenced by numerous site-specific factors, market forces, and other considerations. The full scope of potential costs include: Waste management planning and site selection; Detailed site assessment, including baseline studies and impact evaluations; Land acquisition; Site permitting; Public consultation; Detailed design; Site development and infrastructure construction, including control systems that may be required; Energy recovery; Site operations labour and equipment; Administration; Multi-use facilities (i.e., household hazardous waste depots, composting); Site closure; Post-closure maintenance; Environmental monitoring and reporting; Long-term financial assurance; Implementation of contingency remedial measures, if required. Historically, the costs associated with land- fills have not always been fully accounted for and assigned to the wastes disposed in a site. Sites established within the approvals frame- works of the past 20 to 25 years have generally applied a more comprehensive approach to recognizing the costs of landfill waste disposal. Still, more needs to be done. Many of these cost elements are dependent on individual site design and operational para- meters. There are also a number of cost variables that are not necessarily specific to a particular site, but are influenced to a greater extent by local market forces. The primary market forces can include: Regional supply/demand for landfill airspace; Proportion of public or private ownership of landfills; Proximity of available disposal alternatives to waste generation centres. Other influencing factors include host com- munity agreements and public policy decisions that direct disposal options and/or establish pricing criteria. Agreements are often estab- lished whereby a community may receive a Solid Waste as a Resource Review of Waste Technologies 255 financial benefit in the form of discounted or no-charge waste disposal and possibly revenue from royalties for wastes received at their site. Public policy decisions, such as bans on certain waste disposal options, may be made that influ- ence options for disposal of wastes. Tipping fees charged at landfills reflect the site-specific costs, market influences, and other cost elements, as well as the fundamental busi- ness decisions of the site owner. Charges over and above strict costs may include allocations for anticipated future waste management expenses, indirect subsidies for dealing with certain specific waste management tasks other than landfill disposal (i.e., household hazardous wastes, recycling of banned materials), return on investment requirements, and profits. As a broad generalization, tipping fees for landfill disposal of waste generally fall within the range of $20 to $100/tonne. Within the last 20 to 25 years, many site-specific costs for land- fill disposal have increased due in large part to implementation of more rigorous regulations as well as increasingly complex approvals processes. In some areas, these cost increases have been realized as higher tipping fees; in other areas increasing site-specific cost elements are offset somewhat by market factors, such as increases in the local supply of landfill airspace, contributing to increased competition for waste disposal revenue. One additional generalization that can be made is related to the economies of scale that can be realized at the larger regionalized sites versus the higher unit costs often prevalent at smaller sites with lower waste input rates. This generalization holds true for sites established within the approvals frameworks of the past 20 to 25 years, given that a similar level of prior- ity is applied to environmental issues. From this distinction it can be estimated that many smaller sites with lower waste input rates may experi- ence disposal costs nearing, and in some cases exceeding, the $100/tonne upper bound of the disposal cost range expressed earlier. Conversely, the larger regionalized sites located nearer popu- lation centres may have tipping fees that are closer to $40 to $60/tonne. Landfill gas utilization (LFG) has the poten- tial to generate revenue at some sites. Given the current energy market in Canada, many potential LFG utilization projects are not economically feasible on a stand-alone basis. However, the energy market is in a state of flux and may evolve to provide sufficient economic incentive to undertake more LFG utilization projects. There is also a growing recognition of the pollu- tion reduction value of landfill gas collection and energy recovery that could motivate additional interest in LFG utilization. ENVIRONMENTAL EFFECTS Contemporary landfills are designed and con- structed to manage environmental risks. Details of design are generally determined on a site- specific basis to mitigate potential environmental effects within the context of regulatory require- ments. Highly engineered landfills minimize environmental effects of landfilling. Potential adverse environmental effects often associated with landfills include: Groundwater effects; Surface water effects; Odours; Air quality; Noise; Litter; Dust; Ecological effects; GHG emissions; Competing land use pressures (i.e., habitat); Inefficient use of materials and resources. 256 Review of Waste Technologies Solid Waste as a Resource The extent to which any of these may occur and/or require mitigation depends on site-specific conditions and is generally assessed during the process of site design and approvals. Specific environmental performance criteria are deter- mined by the applicable regulatory framework, within which a given landfill is governed. Regulatory approaches to landfills in Canada generally fall to provincial governments and vary considerably. ENERGY IMPLICATIONS The primary energy implication associated with landfill disposal is the potential to recover energy from the wastes through collection and utilization of landfill gas. There are numerous methods of recovery from landfill gas, including use of the gas as a heating fuel for industrial and/or space heating applications, generation of electricity from landfill gas, and other new inno- vative approaches, such as use of the gas to pro- duce vehicle fuel. Use of energy from landfill gas provides supplementary GHG emission reduc- tion benefits by avoiding consumption of the fossil fuels that would otherwise be required to produce an equivalent amount of energy. Examples of landfill gas utilization projects in Canada: Electricity Generation Optigaz, Montreal, Que., Saint Michel, Montreal, Que., Waterloo Landfill, Waterloo, Ont., Clover Bar Landfill, Edmonton, Alta.; Direct Fuel Use Cambridge Landfill, Cambridge, Ont., Jackman Landfill, Langley, B.C., Port Mann Landfill, Surrey, B.C. There are many potential LFG utilization projects throughout the country. However, given current energy markets, most are not economi- cally feasible on a stand-alone basis. The dynamics of Canada's energy industry, growing interest in renewable energy resources, and the recognition of the many significant environmental benefits associated with LFG collection and utilization are contributing to increasing interest. Bioreactor landfill is still being developed as a widely applicable waste management option. Currently, the bioreactor landfill does not fit neatly within standardized permitting and approvals processes defined for waste dis- posal sites and, as such, will generally require a highly site-specific approval methodology. Some considerations in developing bioreactor landfill design: Leachate containment and collection system design parameters and performance; Moisture balance requirements and liquid distribution system; Active gas collection capacity and combustion/utilization; Enhanced in-situ monitoring and control systems; Waste stability; Settlement effects on engineered systems; Detailed bioreactor management plan, including: liquid injection program; bioreactor performance assessment program and action/response plans; a bioreactor site- specific waste disposal operations plan, and comprehensive impact monitoring and contingency response program. Solid Waste as a Resource Review of Waste Technologies 257 Lessons Learned Opposition to landfill establishment from local community and environmental groups is the largest single barrier to realizing this component of a municipality's waste management system. There are no insurmountable regulatory, techni- cal design, environmental, or related economic barriers to establishing and operating a landfill facility. The concerns can be addressed by a combination of the following strategies: Counter fear that landfill will be a disincentive to recycling, composting, and energy recovery diversion programs, by clearly establishing the maximum role to be played by landfill within a municipality's integrated system of waste diversion and disposal practices. Define a system through a process of long-term waste management planning, which incorporates consultation with stakeholders, including com- munity and environmental interest groups. Set clear targets for the diversion programs com- ponent of the long-term plan. These targets should then define the role for landfill as being the ultimate disposal of "residual waste," i.e., quantity of waste, post-diversion. Invest authority in these targets, including the maxi- mum role for landfill, by adopting the long- term plan at the highest levels--municipal works committee and council. Address concerns that landfilling has a signifi- cant adverse effect on the environment by: monitoring landfill leachate and gas emissions; publicly reporting a comparison of perform- ance to regulatory standards; and periodically reviewing and implementing, where technically and economically feasible, advanced landfill design and operations practices (e.g., bioreac- tor design). Address community concerns by establishing a Landfill Host Community Liaison Committee, with authority to oversee operations perform- ance, including implementation of environ- mental management system disciplines. This committee can be vested with authority to direct the application of community impact mitigation funds derived from levees on land- fill tipping fees. Property Value Protection Agreements can be used in place of or in conjunction with these funds. 258 Review of Waste Technologies Solid Waste as a Resource Solid Waste as a Resource Review of Waste Technologies 259 Waste placed in a landfill breaks down over time due to biological, physical, and chemical processes Emerging technologies, such as bioreactor landfills, may offer more sustainable approaches to landfill disposal of wastes A wide range of performance is available. Individual facilities are custom designed and constructed to meet desired waste management objectives Landfill disposal of waste is a necessary element of an integrated approach to waste management in all Canadian communities Costs can vary significantly depending upon waste input rates and characteristics, site-specific conditions, regulatory requirements, size of facilities and economies of scale, design and construction requirements, and local/regional competition from other landfills Low costs relative to other options. Limitations on availability of other alternatives Individual facilities are custom designed and constructed on a site- specific basis to mitigate potential environmental impacts within the context of compliance with applicable regulatory requirements and to meet environmental objectives The primary energy implication associated with landfill disposal of wastes is the potential to recover energy from the wastes through collection and utilization of landfill gas. Use of energy from landfill gas provides supplementary greenhouse emission reduction benefits by avoiding consumption of the fossil fuels that would otherwise be required to produce an equivalent amount of energy Landfill disposal of waste has evolved significantly from historic practices. Elements of siting, design, and construction of a contemporary landfill site are generally determined on a site-specific basis with the fundamental context being to manage potential environmental risks within the framework of applicable regulations Opposition to landfill facility establishment (siting new facilities and/or expanding existing facilities) from local community and environmental interest groups is the largest single barrier to realizing this component of a municipality's waste management system DESCRIPTION OF THE TECHNOLOGY GENERAL PERFORMANCE OF THE SYSTEM COMMUNITY CHARACTERISTICS COSTS FACTORS THAT INFLUENCED ACQUISITION ENVIRONMENTAL EFFECTS ENERGY IMPLICATIONS LESSONS LEARNED Summary Factor LANDFILLING SUMMARY TABLE 6.2 Solid Waste as a Resource Glossary 261 Glossary TERM DESCRIPTION Anaerobic digestion A biological process using microbes to break down organic material (AD) in the absence of oxygen. Digestion takes place in an enclosed chamber, where critical environmental conditions (e.g., moisture content, temperature and pH levels) can be controlled to maximize microbe generation, gas generation, and waste decomposition rates. Backyard composting Composting of residential organic materials by a household, usually in the backyard. Generally considered a method of source reduction. Buy-back A staffed facility that usually purchases post-consumer recyclable containers and materials, such as aluminum cans, glass, and newspapers from the public. May consist of mobile units. They seldom perform materials processing. Centralized composting Process using a central facility within a defined area to compost organic material. "Clean" recyclable or Material collected in a source-separated program, where contamination compostable material is minimal. Commingled Recycling programs where a number of different materials are mixed together, not collected separately. Composting A biological process whereby organic matter is decomposed through microbial activity, in the presence of oxygen, to produce a peat-like humus. Container material Recyclable materials used in drink and food containers, typically plastic, metal and glass. Contamination Material that is collected as part of a recycling or organics program and that must be removed before processing or marketing. Co-collection The collection of recyclables and organics together with municipal garbage in one truck; separated later for recycling and composting/digestion or disposal. 262 Glossary Solid Waste as a Resource Collection The process of picking up waste, recyclables, or compostable material from a household or business. Curbside collection Collection of waste, organics, or recyclables from the curb. Deposit/refund systems Systems to collect fees on items when sold; fees are reimbursed when the used product is returned. Disposal bans Regulation prohibiting disposal of materials or products (e.g., yard waste, or lead-acid batteries) in landfills and/or incinerators; typically targets items that contribute substantial volume or toxicity to the solid waste stream. Drop-off/depot Facilities (staffed or unstaffed) where the public brings recyclable materials, organics, or garbage for management by the municipality. Separate drop boxes may be available for different materials, such as newspaper, glass, or metal. Fibre Paper materials, such as cardboard, newsprint, and mixed papers. Flow control Legislation that limits free market access to specific wastes and ensures their disposal at a particular processing or ultimate disposal facility. Full cost accounting Assigning all known waste management costs to the waste manage- ment program, including those shared with other operations or programs. May also be applied to landfills. Grasscycling Leaving grass clippings on the lawn and allowing them to decompose naturally instead of collecting them for composting, digestion, or disposal. Hierarchy (for waste) A hierarchical method of solid waste management. The following practices are ranked in order of preference: source reduction; reuse; recycling; energy and material recovery; and landfill disposal. In-vessel composting Composting involving a closed tank or unit with physical controls. Landfill mining Materials are recovered from a landfill by excavation. Organic matter may be reused as a daily cover, and material, such as wood, metal, brick, plastics and glass, may be recovered and recycled. Solid Waste as a Resource Glossary 263 Landspreading A procedure whereby organic material is applied directly to land (usually agricultural) to improve the physical and chemical properties of soil. Mandatory separation A regulation requiring waste generators to separate designated recyclable or compostable materials from the waste stream for recycling. Market development Policies or measures used by organizations or governments to stimulate demand for secondary materials (i.e., procurement policies, regulations, or mandated recycled content). Material recovery facility A facility that separates and processes source-separated secondary (MRF) materials (such as glass, metals, plastics, or paper) into marketable materials. Mixed MSW Mixed municipal solid waste. The residual waste stream after some recyclables have been removed. Mixed-waste processing Through manual or mechanical means, some recyclable material is removed from waste. The remaining fraction may be used to make a fuel product, be composted, or both. Municipal solid waste The controlled decomposition of municipal solid waste, including composting some form of preprocess to remove non-compostable material. On-site composting Composting conducted at or near the (generation) source of the organic material. Organics The organic fraction of the waste stream, consisting of material that is biodegradable, typically food, yard waste, and paper. Processing Preparation of solid waste for sale to markets through such activities as hand sorting, magnetic and/or mechanical separation or shredding, composting, or digestion. Procurement The purchase of goods or services, usually by an organization or government. Procurement policies or regulations may establish requirements for purchasing goods that contain a minimum level of recycled content and/or are recyclable. Rendering Processing of animal wastes at high temperatures to produce oil, fats, or animal feed. 264 Glossary Solid Waste as a Resource Reuse The use of a product, such as a refillable beverage bottle, more than once, possibly with slight modification. Source reduction The conservation of materials and energy by preventing the formation (also waste reduction of wastes such that no treatment, reuse, or disposal is required of at source) excess or discarded materials. Source reduction is a subset of waste reduction. Source separation The separation of materials suitable for recycling or composting from solid waste at the source of generation (e.g., households, businesses). Thermal treatment Technologies that process waste using high temperatures to reduce the quantity of material requiring disposal, stabilize the material requiring disposal, and recover energy and potentially material resources. Tipping fee surcharges A surcharge or levy applied on a per-tonne basis to all wastes delivered to landfill sites, waste-to-energy plants and/or other waste handling facilities. User pay Waste collection system whereby generators pay for disposal according to tonnage or volume of waste produced. User pay systems may result in a reduction of the amount of solid waste requiring collection and management. Variable tipping fees Different fees may be charged at waste recovery, processing, and disposal facilities based on the particular kind of wastes in a specific load and/or the extent to which waste has been source-separated. Vermicomposting Worms digest organic wastes. Waste composition The various component materials of the waste stream, typically described as a percentage of the entire waste stream by weight. Waste diversion The redirection of generated wastes away from disposal through reuse, recycling, or recovery. It does not include source reduction. Waste diversion credits Financial incentive provided by municipalities to encourage or to reward waste diversion based on tonnage diverted from the waste stream. Solid Waste as a Resource Glossary 265 Waste exchange System for transferring waste material from one company to another that can use it. For example, packaging foam received by one company can be transferred to a stuffed toy manufacturer for use as stuffing. Waste minimization Measures or techniques, including plans and directives, that reduce the amount of wastes for disposal to the greatest degree practical. (Getting as close to zero waste as practical.) Methods to achieve minimization include source reduction, reuse, environmentally sound recycling, and recovery. Waste reduction The decreasing to some extent of the waste stream, requiring disposal through source reduction, reuse, recycling, or recovery. It is often confused with the more limited "source reduction," which deals with policies and approaches only from the curbside on, not further upstream. Waste stream The waste output of a community, region, or facility. Total waste can be categorized into different waste stream components (e.g., wet organic waste, construction waste, household hazardous waste, or white goods). Wet/dry collection The separation of residential solid waste into at least two components for collection: wet wastes, which are organic and collected for composting; and dry wastes, which are sorted at a central facility where the recyclables are removed for further processing. Windrow composting Composting process whereby piled organic material is placed in a series of rows, usually two metres deep. The rows are turned periodically for natural aeration. A AD - anaerobic digestion AMRC - Ontario's Association of Municipal Recycling Coordinators B BEST - Businesses for an Environmentally Sustainable Tomorrow BNQ - Le Bureau de normalisation du Québec BOD - biological oxygen demand BRBA - Buy Recycled Business Alliance in the U.S. C CCI - Canada Compost Inc. CCME - Council of Ministers of the Environment Cd - cadmium C&D - construction and demolition CFCs - chlorofluorocarbons CNG - compressed natural gas CO2 - carbon dioxide D DfE - design for the environment E eCO2 - equivalent carbon dioxide ECS - eddy current separators E-E - Eco-Emballages EFW - energy from waste ENGOS - environmental non-profit organizations EPA - Environmental Protection Agency EPP - environmentally preferable procurement EPR - extended producer responsibility F FCM - Federation of Canadian Municipalities G GAP - Generally Agreed Principles GERT - Greenhouse Gas Emission Reduction Trading GFNCR - Greening of Facilities National Capital Region GHG - greenhouse gas GIPPER - Governments Incorporating Procurement Policies to Eliminate Refuse GJ- Gigajoule, a measure of energy. A joule is a watt per second GMF - Green Municipal Funds GVRD - Greater Vancouver Regional District H HCl - hydrochloric acid HDPE - high density polyethylene Hg - mercury HHW or HSW - household hazardous waste (called household special waste in some provinces) HRM - Halifax Regional Municipality I IC&I - industrial, commercial and institutional IWM - integrated waste management L LCA - life cycle analysis LFG - landfill gas M MRF - material recovery facilities MSW - municipal solid waste MTCE - metric tonnes of carbon equivalent N NaPP - National Packaging Protocol NIR - near infrared NORA - Northern Ontario Recycling Association NRC - National Recycling Coalition NOx - nitrogen oxides O OCC - old corrugated cardboard ONP - old newspapers OMG - old magazines P PAYT - pay-as-you-throw Pb - lead PET - polyethylene terephthalate P&E - promotion and education PERT - Pilot Emissions Reduction Trading Project PROs - Producer Responsibility Organizations PM - particulate matter R RDF - refuse derived fuel RMDZ - recycling market development zones RRFB - Nova Scotia Resource Recovery Fund Board RRQ - Reseau des Ressourceries du Quebec S SOx - sulphur oxides SSO - source-separated organics SUBBOR - Super Blue Box Recycling Corporation SDS - sustainable development strategies SWICO - Swiss Association for Information, Communication and Organization V VOCs - volatile organic compounds W WRAC - Ontario Waste Reduction Advisory Committee Acronyms Solid Waste as a Resource Acronyms 267 G U I D E F E D E R A T I O N O F C A N A D I A N M U N I C I P A L I T I E S for Sustainable Communities Solid Waste as a Resource Solid Waste as a Resource Table of Contents i Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Integrated Resource and Waste Management for Sustainable Communities . . . . 7 Understanding Your System and Setting Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Policy and Legislative Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Partnership Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Technology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Energy and Greenhouse Gas Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Financial and Economic Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 End-use Market Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Promotion and Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Review of Waste Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Policy Options Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Criteria for Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Regulatory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Economic Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Voluntary Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Strategic Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Community Linkages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Review of Waste Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Waste Management System Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Composting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Anaerobic Digestion (AD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Thermal Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Landfilling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 The Overview, Review of Waste Policies and Review of Waste Technologies sections each include a detailed table of contents and a list of tables and figures. Solid Waste as a Resource OVERVIEW Solid Waste as a Resource Overview Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Section 1: Integrated Resource and Waste Management for Sustainable Communities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Integrated Resource and Waste Management Planning . . . . . . . . . . . . . . . . . . . . . 8 Choosing Appropriate System Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Decision-making Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Section 2: Understanding Your System and Setting Goals . . . . . . . . . . . . . . . . . . . . 12 Understanding Your Community's Needs and Priorities . . . . . . . . . . . . . . . . . . . . 12 Understanding Your Resource and Waste Management System . . . . . . . . . . . . . 13 Understanding and Setting Waste Reduction and Diversion Goals . . . . . . . . . . 14 Section 3: Policy and Legislative Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Policies and Legislation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Policies and Legislative Initiatives Targeting Residential Waste . . . . . . . . . . . . . . 18 Policies and Legislative Initiatives Targeting Business Waste . . . . . . . . . . . . . . . . 20 Policies and Legislative Initiatives Targeting Change . . . . . . . . . . . . . . . . . . . . . . . 21 Enforcement Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Section 4: Partnership Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Community Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Partnerships Among Municipalities (Public-Public Partnerships) . . . . . . . . . . . . 24 Public-Private Partnerships . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Section 5: Technology Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Recyclable Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Organics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Management of Residual Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Section 6: Energy and Greenhouse Gas Effects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 The Integrated Waste Management (IWM) Model . . . . . . . . . . . . . . . . . . . . . . . 36 The Partners for Climate Protection Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Linking Waste Management and Greenhouse Gases . . . . . . . . . . . . . . . . . . . . . . . 37 Energy and Greenhouse Gas Effects of Source Reduction . . . . . . . . . . . . . . . . . . 37 2 Overview Solid Waste as a Resource Solid Waste as a Resource Overview 3 Energy Effects of Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Energy and Greenhouse Gas Effects of Anaerobic Digestion . . . . . . . . . . . . . . . . 38 Energy and Greenhouse Gas Effects of Landfill Gas Recovery . . . . . . . . . . . . . . 38 Energy and Greenhouse Gas Effects of Thermal Technologies . . . . . . . . . . . . . . 39 Future Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Section 7: Financial and Economic Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Grants and Other Funding Sources for Resource and Waste Management Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Section 8: End-use Market Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Recyclable End-market Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Compost End-market Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Green Energy and Energy Markets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Closing the Supply/Demand Loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Providing Financial and Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Eco-industrial Parks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Section 9: Promotion and Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Designing a Promotion and Education Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Community-based Social Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Section 10: Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Tables Table 1.1 Benefits of Substituting Secondary Materials for Virgin Materials . . . . . . . 9 Table 4.1 Public-Public Partnership Trade-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Table 4.2 Public-Private Partnership Trade-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Table 5.1 Collection Schedule Trade-offs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Table 5.2 Comparison of Two-stream and Three-stream Source-separated Organics with Mixed Waste Processing and Composting . . . . . . . . . . . . . 32 Table 6.1 Examples of Energy Savings Resulting from Using Recycled Rather Than Virgin Feedstock in Manufacturing . . . . . . . . . . . . . . . . . . . . 38 Table 6.2 Selected Landfill Gas Recovery Projects in Canada . . . . . . . . . . . . . . . . . . 39 Table 8.1 Advantages and Disadvantages of Co-operative Markets . . . . . . . . . . . . . . 47 Solid Waste as a Resource REVIEW OF WASTE POLICIES 60 Review of Waste Policies Solid Waste as a Resource Solid Waste as a Resource Review of Waste Policies Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Section 1: Policy Options Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Section 2: Criteria for Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Section 3: Regulatory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Disposal Bans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Mandatory Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Target Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Section 4: Economic Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Green Procurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Tipping Fee Surcharges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Deposit-refund Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Utility Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Solid Waste Franchising . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 User Pay Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Carbon Credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Extended Producer Responsibility - Collective Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Section 5: Voluntary Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Extended Producer Responsibility - Corporate Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . .116 Enhanced Promotion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Section 6: Strategic Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Source Separation of Organics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Use of Life Cycle and Full-cost Measurement Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Section 7: Community Linkages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Economic Development Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 Social Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Solid Waste as a Resource Review of Waste Policies 61 TABLES AND FIGURES Tables Table 1 Policy Options Reviewed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Table 2 Criteria Used to Evaluate Policy Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Table 3 Some Disposal Bans in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Table 4 Disposal Bans for Selected Materials in the United States . . . . . . . . . . . . . . . . . . . . . . . . . .69 Table 5 Green Procurement in North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Table 6 Return Rates for Selected Deposit-refund Systems for Beverage Containers . . . . . . . . . .88 Table 7 Overview of Beverage Container Capture in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Table 8 Some Jurisdictions Using Solid Waste Utilities or Utility-style Billing . . . . . . . . . . . . . . . .94 Table 9 A Selection of Jurisdictions Using Solid Waste Franchising . . . . . . . . . . . . . . . . . . . . . . . . .98 Table 10 Technical Options for User Pay Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Table 11 Net GHG Emissions from Selected Materials and their Various Waste-management Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Table 12 Products in the City of Ottawa's "Take it Back!" Program . . . . . . . . . . . . . . . . . . . . . . . . .117 Table 13 Waste Material/Waste Management Practice Combinations Evaluated by the Environmental Analysis Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Figure Figure 1 Waste Management Financing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 W O R K B O O K F E D E R A T I O N O F C A N A D I A N M U N I C I P A L I T I E S for Sustainable Communities Solid Waste as a Resource Solid Waste as a Resource Workbook i Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Using this Workbook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Figure 1 - Decision-making Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Addressing Key Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Preliminary Groundwork - Setting Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Figure 2 - Preliminary Groundwork - Setting Goals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Stage A - Establishing Your Information Baseline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Worksheet A1 - Community Characteristics Background Information . . . . . . . . . . . . . . . . . . . . . . . . .6 Worksheet A2 - Residential Waste Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Worksheet A3 - Residential Resource and Waste Management Cost . . . . . . . . . . . . . . . . . . . . . . . . . .18 Worksheet A4 - IC&I Resource and Waste Management Characteristics . . . . . . . . . . . . . . . . . . . . . .23 Figure 3 - Establishing Your Information Baseline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Stage B - Policy Decision-making Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Worksheet B1 - Community Innovation Assessment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Figure 4 - Policy Decision-making Tree <50% Waste Reduction Target . . . . . . . . . . . . . . . . . . . . . . .36 Figure 5 - Policy Decision-making Tree >50% Waste Reduction Target . . . . . . . . . . . . . . . . . . . . . . .37 Figure 6 - Policy Decision-making Tree - Provincial/Municipal Legislation . . . . . . . . . . . . . . . . . . . .38 Stage C - Integrated Resource and Waste Management System Decisions . . . . . . . . . . . . . . . . . . .39 Figure 7 - Integrated Resource and Waste Management System Decision-making Tree (<7,000 tpy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Figure 8 - Integrated Resource and Waste Management System Decision-making Tree (7,000 - 35,000 tpy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Figure 9 - Integrated Resource and Waste Management System Decision-making Tree (35,000 - 90,000 tpy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Figure 10 - Integrated Resource and Waste Management System Decision-making Tree (>90,000 tpy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Worksheet C1 - Establishing Partnerships with Other Communities . . . . . . . . . . . . . . . . . . . . . . . . .44 Figure 11 - Partnership Option Decision-making Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Worksheet C2 - Resources Available for Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Table 1 - Residential Waste Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 ii Workbook Solid Waste as a Resource Figure 12 - Option A - Waste Reduction Target <25% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Figure 13 - Option B - Waste Reduction Target 25 - 50% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Figure 14 - Option C - Waste Reduction Target >50% . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Figure 15 - System Design Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 UTILIZING WOOD WASTE FROM CR&D AND URBAN FORESTRY prepared by: ROSS MACLEOD F O R E S T E C H O Rediscovering Wood 2 7 71 S a l i na S t re e t , O t t a w a , O nt a r i o , Canada - t e l e p h o n e: 613.286.3675- www.f o re s te cho .ca Summary Different cultures throughout the ages have associated trees with deep and sacred meanings; seeing them, and the wood they contain, as powerful symbols of growth, decay and rejunve- nation. Today we appear to be approaching a bit of a renaissance in the appreciation of for- ests and trees, as people grow more concerned about the sustainability of our planetary eco- systems. It is all the more surprising then, to learn of the amount that we waste of this pre- cious resource every year. Wood represents the single largest component of Canadian Con- struction, Renovation and Demolition (CR&D) waste streams, amounting to almost a million tonnes, or the equivalent of around 1 million harvested trees annually! When you include trees that are removed from the landscape as part of site preparation, or due to storm dam- age and for other reasons, the waste more than doubles. Most of this material is not utilized or recycled, and that which is, will normally be burned - not what you would expect in an in- creasingly resource constrained world that has a growing respect for forests and trees. This paper will examine wood waste within the CR&D industry, and recommend directions for improving recovery and utilization of this resource. We will also consider waste from the removal of trees in the urban forest, since that represents an enormous and growing source of character virgin wood, that to date has not been effectively utilized. Moreover, urban for- estry is an activity that centers on evolving and maintaining the build environment, and often involves many of the same stakeholders as CR&D. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 1 Contents Introduction! 4 Scope! 4 Importance of Trees and Wood within the Build Environment! 4 Wood Waste! 6 Construction! 6 Urban Forestry! 7 Building Renovations and Demolition! 8 Consequences! 10 Environmental Implications! 10 Economic Implications! 13 Opportunities for Improved Utilization! 14 Reducing Material Demands in Construction! 14 Design is Key:! 14 Building Technology and Practices:! 14 Greater Reuse of Wood Components! 15 Wood Products Recycling! 15 Potential Markets:! 16 Furniture and woodworking products:! 17 Architectural Wood:! 19 Lumber:! 19 Animal Bedding:! 21 F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 2 Landscaping material:! 21 Remanufactured Wood Product (Composite)s:! 22 Biomass Energy:! 23 Biomass Energy - Wood Pellets:! 23 Biomass Energy - Hog Fuel:! 24 Opportunities for Improved Wood Waste Recovery! 25 Construction Renovation & Demolition (CR&D):! 25 Urban Forestry:! 26 Impediments to Improved Utilization! 28 CR&D Wood Utilization! 28 Resource Efficiency (reduction):! 28 Greater Reuse of Wood:! 29 Recycling:! 29 Urban Forestry Wood Utilization! 31 Wood Quantity & Supply Fragmentation:! 31 Wood Quality:! 31 Markets:! 31 Inventories:! 32 Utilization Plans:! 32 Local Government Support:! 32 Conclusion and Recommendations! 33 F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 3 Introduction Scope The 'Build Environment' essentially is composed of man made elements of our urban living space. It includes, but is not limited to, buildings and man made structures. Even forested parks are considered part of the build environment, since they are not strictly natural, but rather man made in origin. For the purposes of this document we are focused on waste that is generated from the con- struction and evolution of our 'Build' environment - Construction, Renovation and Demolition (CR&D), as well as Urban Forestry. We have excluded those activities that simply occur as part of living and operating within the 'Build' environment. This includes consumer waste and Industrial, Commercial and Institutional (IC&I) waste streams. They typically involve a differ- ent set of stakeholders and will not be covered here. Little has been done about wood waste from urban forestry operations within the context of Municipal Waste Management Strategies despite the scale of the issue, cost and opportunities. Although municipal forestry departments are primarily responsible for these challenges, tree waste can contribute to municipal waste management issues and so invariably will also in- volve municipal solid waste departments. We will consider the waste resulting from the re- moval of trees due to construction site preparation and landscaping as well as that arising from the removal of diseased, storm damaged and troublesome trees. Importance of Trees and Wood within the Build Environment Trees, and the wood resources that they provide, represent one of the most important re- sources that nature has blessed us with. As most school children now know, trees are respon- sible for filtering the air and adding oxygen, while helping to moderate urban temperatures, and storing vast amounts of carbon, which in turn helps combat climate change. In addition to their vital ecosystem role, wood from trees represents an important renewable resource that underpins much of our build environment. More wood fiber is used to support our soci- ety every year, by weight, than our combined consumption of steel, plastics, and portland cement. In fact, roughly one-half of all industrial materials used in North America are wood- based. Homebuilding, remodeling and home improvements collectively represent the largest single use of lumber and wood products, accounting for about two-thirds of domestic wood product consumption. Every year, construction of new homes1 in Canada will consume F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 4 1 There are approximately 200,000 houses built every year in Canada based on 2010/11 data from the CMHC around 2 billion board feet of solid wood components, or over 7 million trees!2 This is based on an average single family home being 2,190 square feet in size. US data concludes that a home of this size will contain 14,200 board feet of lumber and up to 14,000 square feet of panel products. That includes wood products ranging from structural beams and flooring to the sheathing, trim and panelling. Unlike, metal and plastics, wood is renewable, and represents a virtually inexhaustible source of material when properly managed. But our forests are under stress today, whether it is from invasive insects, or climate change and previous aggressive harvesting practices, Cana- dian forests face some serious threats. As global demand for wood products continues to in- crease(see table 1), we must take steps to reduce logging demands on our wilderness forests as well as better maintain them or we will risk further compromising this vital resource. In order to do this we must make better use of the wood material within our build environment. This not only includes existing wood products, but also felled trees from within our urban forests. It is estimated that roughly 7 billion trees are growing in Canadian cities, suburbs and other metropolitan areas, and this figure is growing as Canadian cities grow in size. Table 1: Wood Products Demand forecast (cubic meters) from the Food & Agriculture Organization of the UN - FAO Actual Projected 1965 1990 2005 2020 2030 Sawn Wood 358 471 421 515 594 Wood-based Panels 42 128 241 391 521 Total (cm) 400 599 662 906 1115 0 300 600 900 1200 1965 1995 2005 2020 2030 Global Demand for Wood Products - millions of Cubic Meters (cm) F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 5 2 Assume 250+ board feet of good saw grade lumber per tree, with a significant amount of the remaining wood sup- porting OSB and/or particle board product or other Wood Product Composite. Wood Waste Obtaining detailed national Canadian figures on wood waste can be difficult and so in some cases approximations were derived based on inferences from American data. The table below is based on a 2004 study by NRCan on the amount of disposed waste material in Canada. It concluded that 875,000 tonnes of CR&D waste wood was being disposed of each year in Can- ada. Table 2: NRCan assumed CR&D waste percentages from a March 2006 report on waste recov- ery opportunities Construction Studies have indicated that as much as 19% of the wood material in new home construction ends up as waste. Although today the average wastage is substantially less, it is still unac- ceptably high. The precise portion of wood within the overall construction waste stream var- ies a great deal with the type of construction; from a ratio in the single digit percentages when dealing with high-rise office buildings to as much as 47% in the event of single family home construction (a California study, which is consistent with data from NRCan findings as high-lighted in the table above). Recent Canadian studies have reported 39% wood waste by weight in Calgary construction on a given year and 26% for Alberta as a whole. The consensus of experts appears to be that the average amount of wasted wood accounts for somewhere between 20% and 30% of all waste generated in the construction of new homes. Put another way, it has been estimated that following today's construction practices, builders waste as much as a kilogram of wood per square foot of building constructed. This means that con- struction of a typical 2,500 sf home can result in approximately 2 metric tonnes of wood waste! For yet another perspective on the wood waste situation, consider that, by one American es- timate, there is approximately 28,000 board feed of wood (14k bfm of solid wood and 14.2k bfm of Wood Product Composites, or WPCs) in the average home, and that approximately 8% of that figure is wasted in the construction process. Now consider that there will be ap- F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 6 proximately 200,000 homes built in Canada this year - 2011 - and we arrive at a figure of 2.8 billion board feet of solid wood consumed and 233 million board feet3 of solid wood waste. Thus, ignoring the larger amount of WPCs, we can see that close to 1 million trees (assuming 250 bfm of saw lumber / average tree cut in the forest) were harvested unnecessarily this year, just to support the waste of solid wood components in housing construction alone! When you include WPCs that figure goes up substantially! And when you include non- residential construction, that figure goes up higher still. Of course, the impact of such waste is even worse than those figures indicate, since they don't account for embodied energy and other externalities associated with harvesting, proc- essing and transporting the material. Urban Forestry Extensive utilization of urban trees in the creation of products is still a fairly new idea. The idea, however, is drawing more attention particularly in the US, as communities have battled significant increases in tree mortality due to invasive pests, storm damage, and damage from severe drought conditions, that have all led to heightened tree waste disposal challenges. Key questions that arise within this context include: - How many trees (how much wood) must be removed from urban areas each year? - What are the major impediments to utilizing this wood? (see next section) - Are there viable examples of urban tree utilization industries? - What role should bio-energy play in urban tree utilization We offer suggestions to several of these questions through out this document. For now, we will focus on the volumes involved. Estimates of how much wood is removed from Canadian urban forests each year are hard to come by. But again, American data is a little more readily available - although still not great - and we can very roughly approximate our situation by simply assuming numbers that are 10% of the American figures4. It has been estimated that 200 million cubic yards of green waste is removed from the American urban environment alone, and that this figure would almost double should the metropolitan environment be in- cluded. From this, it is conservatively estimated that approximately 30 million cubic yards could be recovered as good saw logs each year. This in turn would result in approximately 4 billion board feet of lumber in the US alone - enough to fulfill 25% of the entire hardwood demand in the US. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 7 3 This figure is derived by calculating the average ratio of waste to be a little over 8%, based on assuming half the wood waste is solid wood (half the input), and approximating the weight of construction lumber to be 1 tonne per 1000 board feet (using air dried spruce as a proxy from www.globalwood.org) 4 This further assumes that the number of trees in our urban areas - on a per capita basis - is similar between Canada and the USA. Per our earlier assumption, this would mean that roughly 3 million cubic yards could be re- covered annually as good saw logs in Canada, resulting in approximately 400 million board feet of wood a year, or more than 20% of the solid wood required for housing each year in Canada. This figure would be significantly greater if we were to include trees in the broader metropolitan environment. Building Renovations and Demolition There is dramatically more overall waste generated from renovation and demolition than there is from construction. In fact, NRCan estimates that 89% of CR&D waste material comes from renovations and demolition, with only 11% of the total coming from Construction. From a wood perspective, however, its is not quite so unbalanced, since per table 2, the percent- age of wood content in the renovation and demolition streams is less than it is in construc- tion. Regardless, from the NRCan study data, it is clear that over 3 times as much wood waste is generated from residential building renovation as is generated from construction. An American study from 2003 arrived at similar but somewhat different conclusions. It de- termined that the largest overall contributor to CR&D waste was non residential demolition followed by residential renovation. Overall waste volumes from residential renovations was almost 4 times that from new home construction. The percentage of wood in these waste streams was, however, significantly less than the percentage found in construction waste. NRCan data is illustrated below. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 8 14% 7% 31% 12% 1% 2% 1% 34% Renovation Waste Concrete Ashphalt Wood Drywall Ferrous Nonferrous Carboard Other 9%4% 47% 20% 1% 5%8%4% Construction Waste 31% 15% 18% 3% 0% 1% 0% 31% Demolition Waste Unfortunately, wood waste coming from demolition and renovation is much 'dirtier' than that coming from construction, and so a greater proportion will end up in landfills today. Moreo- ver, these projects are often managed by smaller companies and on a smaller scale than most construction projects, making it more challenging to successfully implement aggressive mate- rial recovery and recycling protocols F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 9 Consequences The impacts of resource wastage of this magnitude can be felt in environmental, economic and quality of life terms. Environmental Implications Environmental impacts of wood waste are not always simple, or what they may seem at first blush. In an effort to influence people to their opposing positions, some experts will talk of the benefits of harvesting wood - that it increases the carbon store - while others highlight the danger of removing trees from the forest due to the degradation of the carbon sequester- ing capacity of the forest that results. Still others talk about the greenhouse gases that are emitted from landfill sites, and the then danger of burying wood waste in landfills. The problem is that there is truth in all these positions. So what then is the real net implica- tion of this wood waste and increased demand on our forests, for the environment? Simply put, cutting down and removing a tree from the forest to be manufactured into prod- ucts for the urban population, will normally result in: i) an immediate reduction in the carbon sequestering process of that forest ii) locking most of the removed wood based carbon into products (assuming it is not used as biomass energy) iii) promoting / accelerating biomass regeneration in the forest which will eventually im- prove the net sequestering of carbon beyond what it would otherwise have been, had the trees not been cut and removed from the forest5 iv) removing organic material from the forest, and therefore marginally reducing its long term regenerative capacity v) burning of fossil fuels and consuming energy from other sources and adding to pollution in the process of milling, packaging and transporting the wood and wood product Of course the above list represents a gross simplification of the issues, but it does highlight some key considerations when trying to understand environmental sustainability and implica- tions of harvesting wood in the forest. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 10 5 In June 2010 the Manomet Center for Conservation Science released a report on Woody Biomass Energy, that at- tempted to illuminate the Life Cycle Assessment implications of using woody biomass for energy production. It was, however, widely misinterpreted to be a negative assessment of Wood Biomass Energy, and they quickly released a clarification note at: http://www.manomet.org/sites/manomet.org/files/Manomet%20Statement%20062110b.pdf. Yet another perspective based on a LCA is offered by Dovetail Partners in their 2011 report, http://www.dovetailinc.org/reportsview/2011/responsible-materials/pdr-jim-bowyerp/life-cycle-impacts-forest-m anagement-and-bioe Most trees being harvested today are being removed well before their carbon sequestering proc- esses have peaked, so unnecessary/wasteful harvesting of the wood is certainly contribut- ing to climate change in the short and medium term. Increasing demand for saw grade lumber leads to shortening of the harvest cycle, and causes foresters to seek out progressively smaller di- ameter trees that are earlier in their carbon sequestering cycle.6 This in turn exacerbates the ini- tial carbon deficits arising from the harvest. Just to put this into perspective; if we assume that the average tree being removed is capable of sequestering 50 pounds of carbon a year (a common as- sumption), then wastefully re- moving 1 million trees a year will contribute about 23,500 tonnes of carbon to the atmosphere (the amount of carbon that these trees would otherwise have soaked up in a year). This doesn't even include the im- pact of the harvesting and manufacturing processes, which actually could contribute a great deal more in the first year. Of course these effects will eventually be compensated for over time with new growth. But that will take decades. Over harvesting and tree plantations also tend to reduce biodiversity, not only in the trees being regrown, but also in other other elements of the ecosystem. A healthy forest requires a F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 11 6 Although forestry people are quick to point out that the forested area of North America has been relatively stable for over a century despite increased wood consumption, and forested areas have actually increased in size in some European regions, the areas of so-called old growth forests have fallen dramatically. This can easily been seen in the ever smaller tree sizes that are being harvested for saw lumber from Canadian forests. Difficulty in obtaining large- diameter logs has led to use of plantation-grown trees and material from thinnings (a good thing), as well as the ex- panded use of new wood composite products such as Oriented Strand Board (OSB) in order to make effective use of these smaller trees. These technologies have made possible the dramatic increase in the use of engineered wood products. Prefabricated wood I-joists are replacing wide lumber for both floor and ceiling joists in residential applica- tions. These products are made with a web of either plywood or OSB and with flanges of either solid-sawn mechani- cally graded lumber or laminated veneer lumber and tend to introduce greater challenges to recycling efforts broad range of tree species, sizes and age, which demands active forest management and thinning operations, that are not widely practiced in Canada. Over harvesting can therefore contribute to a loss of biodiversity as well as increase the forest's vulnerability to cata- strophic fires, among other threats. It is worth noting that in countries like Sweden, where they have developed a robust biomass energy market, industry is able (with policy guidance) to do a better job of maintaining forest health through thinning operations and practices that include returning spent biomass fuel (organics) to the forest. Disposal options for wood waste also carry different environ- mental 'costs'. Many have ar- gued that landfilling trees and wood must be avoided at all costs since, the consequences of releasing GHGs such as carbon dioxide and methane from these materials can significantly con- tribute to climate change. While we don't advocate land- filling wood waste, some of these positions are overstated. For one thing, most landfill sites capture methane and burn it - in some cases generating en- ergy in the process. In addition, studies have shown that when buried in landfills, trees and wood can remain a relatively stable store of carbon. As anecdotal evidence of this, Forest Echo (a wood recovery company in Ottawa) participated in the recovery of some elm trees that had been buried in an Ottawa landfill site for over 30 years. When rediscovered, these trees were in remarkable shape, and other than some minor staining the sawn wood looked 'fresh'. Burying trees and wood in landfill sites does however consume land that could often be used for more productive purposes, and more importantly, it fails to make use of a mate- rial that could reduce logging requirements and associated environmental impacts, or provide a relatively benign source of fuel energy. Wood waste places an unnecessary stress on our forests, encouraging the harvest of ever smaller diameter trees that can threaten forest ecosystems. The harvesting of over a million trees every year in order to compensate for wood waste, also results in the unnecessary pro- duction and consumption of millions of liters of fossil fuels and associated GHG emissions in order to harvest, process, package, ship and then dispose of the waste wood. This is clearly not a desirable or even sustainable practice in an increasingly resource constrained world. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 12 Economic Implications The most immediately obvious economic consequence of wood waste, is the cost of disposal. There are, however, externalities that should be accounted for as well as direct costs. Direct costs are pretty clear. Most communities across Canada charge waste disposal fees to busi- nesses and individuals for handling - typically landfilling - waste, including wood waste. These fees are increasing every year as public pressure to avoid the need for unsightly landfill sites is placing growing constraints on these operations. Moreover, most municipalities have already adopted differential rates for different materials in order to enforce public policy and to encourage greater recycling or reuse of certain materials. Due to the relatively large vol- ume of wood in our municipal waste streams and the perceived reuse options, municipalities have typically moved to charge more for some types of wood waste, such as whole tree re- movals. Disposal costs for different types of wood waste has now exceeded $100 per tonne in some jurisdictions. If you extend the economic costs to include various externalities - the costs that society bears - total costs can be much larger. Given some serious environmental challenges that society is facing, there is a growing movement to formalize these costs in chain of custody protocols that products will need to support. For example; the International Organization for Stan- dardization has established ISO 14025/TR as an Environmental Product Declaration, which is a first step towards establishing an environmental cost accounting standard. Organizations would be well advised to begin preparing for this broader interpretation of costs when design- ing any new manufacturing and waste disposal plans. There are also very real opportunity costs involved with disposing of the material. Certainly saving cash flow and even capital from wasteful resource use enables that money to be di- rected to other business opportunities. Additionally, reuse and recycling of resources repre- sents an economic opportunity for the communities within which these are practiced. Stud- ies have indicated that recycling and reuse practices are most cost effective when practiced on a local or regional scale. In fact, resource recovery businesses and remanufactures are often only viable if they can be located close to the resource thereby offsetting extra acquisi- tion costs with lower transportation costs. This is especially true for wood, which is a less valuable commodity by weight and volume than other recycled material, such as metal or plastic. As a result, a successful wood recycling ecosystems will, by necessity, require mostly local content and green jobs, thus boosting economic development for the community. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 13 Opportunities for Improved Utilization There are few greater opportunities to help reduce our collective eco footprint and stimulate job growth at the same time, than what can be achieved by improving wood recovery and utilization in communities across Canada. Practical solutions are available today and do not require the invention of new technology or major additional public investments. Nor do these opportunities require broad based changes in individual behaviours within our society. Moreover, building certification systems like LEED reward aspects of improved local utilization of wood 'waste' resources in construction, by providing incentives through credits such as: - MR Credit 4: Recycled Content - MR Credit 5: Regional Materials - MR Credit 7: FSC Wood (smart wood) - EQ Credit 4.4: Low-Emitting Materials, Composite Wood and Laminate Adhesives Opportunities exist to further improve utilization of wood from CR&D operations as well as from Urban Forestry. Reducing Material Demands in Construction Design is Key: Innovative design of the build environment and construction processes can go a long way to providing the most effective answer to improving utilization - that is, to reduce material use and potential waste in the first place, and to ensure a durable structure that will stand the test of time. By aligning key performance indicators with reduction goals, as integral to pro- ject success, project designs could focus on: - Reducing wood waste - Eliminating redundant or excess wood use - Using wood from non-depleting "environmentally certified" and "reclaimed" sources - Enhancing the durability of homes / buildings Building Technology and Practices: More modular, prefabricated building construction is one proven approach (with a few caveats to be discussed later) that can be very effective at reducing waste, encouraging limited reuse of materials, and cost effectively improving building performance on other green building de- sign criteria such as energy demands, and maintenance requirements. Increasing the attrac- tiveness of this somewhat more restrictive design option to home purchasers and builders alike, could go a long way to encouraging cost effective greener homes and reducing wood waste. For the vast majority of buildings that will be constructed using traditional 'stick' F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 14 methods over the coming years, local governments could encourage adoption of the latest construction technologies such as advanced framing (also known as Optimum Value Engineer- ing - OVE), or similar method. These techniques have demonstrated material demand reduc- tions in the order of $1,000 for a 2,400 sf house, along with a corresponding reduction of up to 5% in labour costs. All of these reductions are accompanied by a potential to improve the thermal envelop with associated significant energy savings. For more information on OVE see: http://www.eere.energy.gov/buildings/building_america/pdfs/db/35380.pdf Greater Reuse of Wood Components While some reuse of wood components does of course happen in construction, the greatest opportunity to improve reuse in CR&D will depend on careful deconstruction as an alternative to demolition. Doors, mantels, windows and the like can be easily reused on other projects. As is the case with many other opportunities discussed in this document, a ready market for the products that are recovered is critical. Beyond enabling reuse on a given project, a mar- ket for reusable products from construction demolition is essential. There are several exam- ples of successful profit oriented and non profit building supply recycling depots in communi- ties across the US and Canada. Supporting the establishment of this type of facility (espe- cially ones that can handle significant volumes of wood products) is key to encouraging greater reuse and more deconstruction of buildings as opposed to demolition. Providing mu- nicipal incentives (perhaps as part of the permit process) for deconstruction over demolition, would be another way to encourage this important form of waste reduction. Wood Products Recycling Recycling recoverable wood waste represents an important means of extending the life of the wood resource and reducing the volume of timber harvested for forest products. Recycling can also greatly reduce the amount of wood-based waste sent to landfills. At the same time, it can improve the value of material produced by our trees, create jobs, and encourage eco- nomic growth. Realizing these benefits depends most, however, on government policies and market conditions that encourage companies to use recovered materials in products. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 15 Potential Markets: Our goal in seeking recycling opportunities - once reduction and reuse options have been ex- hausted - is to ensure the highest value usage of the material that will both maximize returns on recycling initiatives, as well as extend the useful life of the wood material itself. This is one reason why, for example; we shouldn't simply default to - perhaps the easiest solution - wood biomass energy, as it may not represent the highest value usage at that time. When there are multiple recycling opportunities for the wood resource, determining which option will achieve the highest resource value of the material is an important question. The answer will depend on what technologies are commercially available, what end-of-life plans for the material might be, what is the business case for each option and what are the prevail- ing local conditions, and availability of markets. An example hierarchy of options is offered below. The list is not exhaustive and ultimately values will be determined by the market place, and will change over time, and vary by location: 1. Furniture and woodworking products 2. Architectural wood including flooring stairs, etc 3. Rough sawn lumber F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 16 4. Animal bedding 5. Mulch and other landscaping material, including compost 6. Wood Fibre products such as Rayon and Pulp & Paper 7. Remanufactured (composite) wood products 8. Biomass Energy: Wood pellet feedstock 9. Biomass Energy: Hog fuel Furniture and woodworking products: Furniture and woodworking represent the premium market for wood derived from old building deconstruction, as well as urban forestry operations and site preparations (i.e. land clearing). Large wood pieces in the construction of old buildings such as factories and barns, were hewn from classic old growth trees that were largely harvested out of existence. A combination of the beauty of the wood, its rarity, and the story behind the wood, causes it to be considered very valuable by a small but growing segment of the population. Regarding trees grown within the urban environment, they tend to develop a unique character all their own. They typically grow more branches than their wilderness counterparts and in- ner city environmental stresses help encourage the development of grain patterns that are distinct from what you would find in trees harvested from natural forests. These features can be very appealing to a small group of wood 'connoisseurs' in a similar fashion to the ap- peal of regional wines to a small group who truly appreciate the complexities in wine. As is the case with wine, these distinctions with urban wood can thus become a source of value to be marketed. While certainly environmentally superior to wood sourced through traditional channels, and offering local economic development within the region, these products don't follow tradi- tional specifications, and so require purchasing departments to make some accommodations in order to encourage success. Any progressive municipal and/or regional waste management plan should involve supporting regulations and policy to encourage the acquisition of locally sourced products made from materials recovered within the region. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 17 F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 18 Architectural Wood: Traverwood Library in Ann Arbor Michigan, is built with wood from EAB damaged trees that were harvested at the building site. Flooring is a high volume potential market for good wood material coming from the Urban Forest as well as Building deconstruction. The unique character of wood from these sources offers higher value marketing opportunities that is critical to enabling a profitable operation. As in the case of Furniture and wood working products, it is important that regional and mu- nicipal waste plans also include appropriate procurement policies to encourage the purchase of products made from locally recovered (recycled), and processed wood. Lumber: Wood from recovered trees in the Urban Forest, and in some cases from building deconstruc- tion, may be sawn to provide rough cut and dressed lumber for small construction/renovation projects, including wood decks. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 19 Local kiln and milling services need to be readily available to enable an economic solution. The increasing popularity of relatively low cost portable saw mills has made rough sawn lum- ber services available and eco- nomic in most areas, although kiln drying and other milling ca- pabilities necessary to dress the wood may not be as prevalent. Also, wood from Urban Forests generally does not fit nicely into traditional grading systems. As such, if municipalities wish to encourage diversion of Urban Forest waste wood away from landfills and into higher valued applications, then they will likely need to adapt the build- ing codes to accommodate a revised grading standard. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 20 Animal Bedding: Animal bedding can offer surprisingly lucrative revenue for dry material coming from the so- called white (clean) wood in building construc- tion, deconstruction or demolition. Reason- able volumes may be in demand in regions with a large number of horse farms, beef cat- tle processing operations, or the like. Some- what higher prices may be achieved by bagging the material for sale to other smaller animal, pet and retail operations. The available sup- ply of clean 'white' (dry) wood is very limited however, and utilizing more of the waste stream would require better upstream segre- gation of wood, or a significant investment in very sophisticated material cleaning equip- ment in order to virtually guarantee that the material does not contain any contaminants. Another concern is that certain wood species may cause severe reactions in some animals, so segregating material based on species may be necessary for some markets. Wood waste for animal bedding usually involves the sale of wood shavings as opposed to shredded or ground material originating from operations like hammer-mill grinding, since the latter will normally contain dust, which can create problems for the animals. Landscaping material: A popular end use of some waste wood is landscaping materials. This is pretty straight for- ward when it involves waste from urban forestry. In fact, most municipalities already make extensive use of green waste from tree trimmings and the like, as mulch and cover for path- ways. Green waste from tree service companies that is dumped in landfills provides a con- venient and effective cover material that is frequently utilized, and in some cases may be mixed with other waste material to support composting operations. In countries such as the UK, where more aggressive wood recycling programmes have been in place for years, waste wood from CR&D and other industrial operations is used extensively as landscaping material. The material tends to last longer since it is dryer and so less suscepti- ble to rot. The challenge, however, is to ensure that the material is sufficiently clean. Al- though research indicates that most chemicals in wood product composites readily degrade in a compost pile, there are some chemicals (e.g. organochlorines) in older materials, which are F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 21 resistant to this process. Some experts recommend that composting facility operators limit the proportion of older wood composite material that they accept. We, however, find this advice impractical given the difficulty of effectively implementing these restrictions. There- fore, we recommend that these operators restrict the proportion of all composite wood mate- rial in landscaping material. The blending of these contaminated products with non- contaminated feedstocks may help reduce associated concentrations of contaminants, includ- ing heavy metal (e.g. As, Cu and Cr) in the composted product to acceptable levels. The applicability (and acceptable risks) of different mixes must be determined on a case by case basis. Wood Fibre Products: Some industrial processes are less tolerant of impurity in feedstock than others. Virgin pulp and paper plants will, for example; not accept anything but pure virgin hardwood chips that meet their size requirements. Moreover, they can be particular about the species of wood that they accept. That doesn't however, preclude chipped wood resulting from urban forestry and land clearing operations, but it does place an extra burden of care on the process. Pulp wood represents a more valuable application than biomass energy and has been exploited in markets like Ottawa which is located within 25 minutes or so of Pulp and Paper as well as other wood fibre plants. If an operation involves significant tree removal it is important to engage a reputable tree and wood reclamation company and/or wood broker, to fully understand options within the particular region. Remanufactured Wood Product (Composites): Feedstock for the production of a wide range of Wood Product Composites (WPC) and other wood derivative products, represents one recycling opportunity. An example WPC siding manufacturing facility in the UK, can annually divert 55 million kg of plastic and 77 million kg of urban wood waste from landfills. In fact, performance of products using recycled material has been found to not be significantly different from those using virgin wood. WPCs involve products such as Particle Board, Oriented Strand Board (OSB), Medium Density Fibre (MDF), plywood and even wood plastics. Given the nature of the product, plywood, followed by OSB are the most demanding on the input feedstock, and most reclaimed material would not be appropriate. Future technology innovations may change that, but for now Particle Board can accept the widest range of wood waste feedstock, while MDF is a candidate for Urban Forest waste material. There are 6 MDF plants spread across Canada, and 13 particle board manu- facturing facilities within 5 provinces. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 22 It appears that from a Life-cycle Cost As- sessment (LCA) perspective (as covered by ISO 1404x standards), recycling material in these manufacturing processes makes a great deal of environmental as well as eco- nomic sense. LCA studies on MDF and OSB, for example, consistently highlight that the greatest environmental impact by far is in- curred as part of the harvesting and trans- porting of the raw material. While MDF manufacturing has proven adaptable to changes in raw material supply using some sawdust, shavings and recycled wood previ- ously thought unsuitable, CR&D wood waste is unlikely to provide suitable acceptable feedstock, without the introduction of new re-processing technology. Immaturity of the Canadian wood recycling industry - when compared to that in the UK and Europe - and the resulting lack of standards, has however, slowed the market for waste wood in these businesses. As a result, use of wood material from the build environment has been spotty at best. Biomass Energy: In many ways, biomass energy represents the proverbial 'low hanging fruit', and the easy op- tion to initially improve utilization of wood waste. Biomass energy represents a simple, rela- tively low cost way to conveniently handle a large volume of waste and in the process, to create energy in an environmentally benign manner. It can also be the least stringent in terms of demands on the purity and consistency of the feedstock material. In countries like Sweden which has a very high recovery rate of 95%, incinerating low grade material for en- ergy represents a key high-volume component of their waste diversion strategy. Biomass Energy - Wood Pellets: The notion of utilizing waste wood in the production of wood pellets can be very appealing to manufacturers - after all, in theory it should lower their costs by reducing their material dry- ing requirements. Waste wood moisture content is typically around 20% and can be lower, while the moisture content of green wood can be as high as 60%. As with other industrial processes that consume wood feedstock, pellet manufacturers are looking for clean and consistent (size and moisture content) material. Although the pellets are only going to be burned, the majority of this product will be burned in home appliances, where contaminants could pose a health risk, and high ash content can be problematic. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 23 Again, given the lack of standards within the Canadian market, and a lack of understanding of the level of contaminants that should be considered acceptable, many operators err on the side of caution, and reject the use of reclaimed material as a feedstock for wood pellets. Biomass Energy - Hog Fuel: Hog fuel is a term used to describe course chipped, ground or shredded wood material that can be of somewhat uneven consistency. It is primarily used as fuel for large wood boilers, but also can serve in a diverse set of applications such as providing a cost-effective, light weight fill material for the construction of road embankment foundations. Not all boiler systems are capable of safely (i.e. from an air quality perspective) burning most types of wood waste, but many are. These systems are proven, safe and offer reasonable end-of-life value from contaminated wood products. People often scorn the burning of material, but that is the process by which most of our energy is generated today, and displacing the burning of fossil fuels with a mostly renewable resource (that has already provided value) is superior to pumping oil out of the ground, trans- porting it; refining it; and transporting it some more. Yes, burning wood 'waste' for energy offers one of the lowest value uses of recovered wood - that is why we should work hard to develop markets for the higher value applications - but ultimately we also need a reliable cost-effective market for the high volume of low grade end-of-life wood material that is produced every day in our society. Virtually all communities across Canada could make effective use of heat energy provided by burning wood waste, and the technology has been proven to be cost effective and environmentally sound, in numerous applications around the world. These include large scale power plants as well as Co-Heating and Power (CHP) applications that are found in many European cities or School heating sys- tems that are popular in the US. The Nexterra system in operation at the Dockside Green de- velopment in Vancouver, British Columbia, represents a very progressive use of a 'waste wood to energy' solution. Biomass Energy, represents an essential component of providing a comprehensive, sustain- able and cost effective regional wood waste management solution. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 24 Opportunities for Improved Wood Waste Recovery It is possible to have identified great markets for reusing and recycling wood from the build environment, but if you can't cost effectively and reliably fulfill that demand with recovered material that meets the requirements, then you have not achieved a sustainable solution. Construction Renovation & Demolition (CR&D): Effective recycling demands reliable sorting and separation of wood materials in a manner that will enable the highest possible use. Improvements in the segregation of materials at construction sites, as well as providing a better means of ensuring that material not be con- taminated, are two important improvements that will ensure higher value end uses. Once commingled with other waste material, it is virtually impossible to ensure 'clean' wood7. It is not just about the lack of contamination that is important, rather, which wood re- processors are available locally, and what exact type of wood material they require is also important to designing an effective segregation system. Regardless, it is crucial that large CR&D projects provide recycling centres, with clear separation of the different categories of wood material that will enable effective recycling of the material. Determining the exact project size, wood product category and other protocols requires discussion with local stake- holders to determine what is most appropriate for that region. By forming a wood recycling industry association, involving stakeholders from the recycling sector, government, environmental agencies and regulatory bodies - similar to the Wood Re- cycler's Association in the UK - appropriate standards can be established to improve the sup- ply of this recycled wood. Improving confidence in the reliability and consistency of supply, will help foster more robust markets for the material. An example of a trivial initial categorization of material that would none the less be useful, could include the following wood classification. - Clean, clear wood - Mixed Grade: i.e. it could include a mix of plywood, OSB, but not MDF or treated wood. - Fuel Grade: includes any of the WPCs, but not treated wood - Hazardous wood: wood treated with preservatives F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 25 7Without changes to current practices, source separation is often inadequate, and not much better than commingled processing, which is one reason that some argue for the efficiency of processing a commingled waste stream Urban Forestry: There is a movement afoot across North American, and being lead by EAB affected states like Michigan and the US department of Forestry, to develop viable markets for wood from urban forests. As more cities are creating strategies to 'green' their communities or to adapt to an increasingly carbon constrained economy, urban tree utilization planning has the potential to aid in these plans. Urban areas, and adjacent metropolitan land, will continue to expand throughout Canada, as will the extent of the urban forest. The volume of urban trees removed annually - already quite large - will increase as well, and new strategies for dealing with such material are needed, especially within the context of the break out of pests such as the EAB. Conse- quently, more consideration and municipal investment should be given to the potential for urban forests to provide a source of useful products, including bio-energy. This will also help create 'green' jobs in the process. Today, it is the exception rather than the rule, for municipalities to landfill trees and wood from trees. The majority of felled urban trees are chipped on-site, and either trucked to municipal landfills to be used as cover/compost, or utilized as mulch in city gardens and pathways. A large portion of material is also disposed of following a mostly unregulated, but common practice, in which the woody material is delivered to various small private depots around the region. The larger logs are sometimes cut up and left on the property but usually they too are removed to nu- merous private and unregulated depots, typically outside the urban boundary. The principle utili- zation of this wood is as firewood for resale8. In addition to being a very low value use of this material, it is also worth noting that from an envi- ronmental perspective, the practice of delivering logs to firewood depots around the region can be even worse than landfilling the wood waste. This is due to a number of factors that become apparent once you consider the following: F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 26 8 Over the past few years there has, however, been a growing interest by private citizens to have wood from trees felled on their property to be processed into some kind of product. This appears to correspond to a growing aware- ness on the part of the public, of all things 'green'. - Significant emissions arise from the transportation of material to depots, as well as emissions arising from the transportation of small loads of firewood to individual house- holds through out the region - Anecdotal evidence suggests that a significant portion of the material is left to rot - contributing further to GHG emissions - Log burning fireplaces, and many of the wood stoves that consume this material, are very inefficient (fireplaces in most older homes range from -10% to +10 efficiency) and can emit up to 50g of particulates every hour! In fact, residential wood burning was es- timated to account for as much as 15 percent of Ontario's VOC. The city of Toronto Public Health Department was so concerned, that they published a report in 2002 calling for action from multiple levels of government to address the problem. - The transportation of firewood has been cited as a key enabler of the rapid spread of pests like the Emerald Ash Borer, which is currently devastating urban forests in central Canada. - Easy access to firewood feedstock, has contributed to a fall in sourcing firewood from private woodlots. This in turn leaves dead and dying trees to rot in urban and rural for- ests, while reducing the incentive to manage and maintain the health of these forests. - Counter to conventional wisdom, studies have indicated that burying trees and wood in landfills, can effectively sequester the carbon, and does not contribute significantly to GHG emissions. Decay is so slow under these conditions, that very little of the carbon is released to the atmosphere, whereas waste in the firewood supply chain discussed above will contribute a great deal more GHGs - The fragmented nature of the current situation makes it virtually impossible to monitor wood utilization to ensure environmentally sound practices. By implementing an intelligent urban tree removal and recycling protocol, communities can encourage the highest value use of this resource, and ensure that all of it is consumed in ways that are beneficial to the community - both in terms of public health and economic develop- ment. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 27 Impediments to Improved Utilization Despite the promise of substantial value through more effective utilization of wood from CR&D and Urban Forestry, Canadian companies and communities have, at times, been slow to respond due to the potential opportunity. Treating wood from these sources as the asset it is, rather than a waste management issue, would represent a positive change, but first several practical issues need to be overcome. CR&D Wood Utilization Challenges specific to the the Construction, Renovation and Demolition industry are examined below. Resource Efficiency (reduction): Building certification systems such as LEED, already recognize the merits of prefabricated and modular construction, and award points for its use and some of the ancillary benefits of using modular/prefab construction. There are, however, real limitations to achieving solid benefits from modular and prefabri- cated construction. Everything from negative public perception of modular construction, to demands for virtually infinite customizability by customers, to building code restrictions, fi- nancing challenges, and even potential weaknesses with the 'green' claims of the prefabrica- tion industry themselves, have slowed the growth of this building concept. Claims of significantly less wood waste in the construction of prefabricated houses don't al- ways hold up to close scrutiny. Although prefabricated homes do tend to waste much less ma- terial on-site, there is material waste at the manufacturing plant that needs to be properly accounted for. Moreover, one needs to consider the amount of material that is used in con- structing these homes. In some cases prefabricated homes demand significantly (up to 30%) more wood material in construction than a typical 'stick built' home, due to the need to over engineer the product so that it can withstand transportation and other related stresses. Also, there are very few of these 'factories', and so they tend to be remote from most construc- tions markets, thus imposing greater transportation related costs and pollution. Alternatively, more basic modular construction systems, similar to SIP systems are used today with some benefits. Whereas more ambitious systems - such as that practiced by Elements in the UK http://www.elements-europe.com/index.php - can provide greater savings, they would re- quire a critical mass of builders to adopt, and would also likely involve changes to local build- ing codes in order to enable the integration of plumbing and electrical into building structural components. One of the greater impediments today to minimizing waste is the demand for virtually infinite customizability of designs by clients. Constraining design choices to standard dimensioned components, could lead to significant savings, not just in terms of materials, but also labour F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 28 costs. Success in this regard requires education of customers as to the implication of various design choices. Greater Reuse of Wood: Greater reuse will come from improved demolition practices and the greater adoption of building deconstruction vs. demolition. This will require greater government encouragement through tax breaks and public awareness campaigns, as well as more education regarding the value and best practices of building deconstruction over demolition. Today there is a growing specialization of deconstruction practices being promoted by the Buildings Material Reuse As- sociation in the US. They have sponsored an annual conference specifically focused on the Deconstruction industry in order to encourage better deconstruction practices. Recycling: The major impediments to greater recycling of wood material from Construction, Renovation and Demolition may be summarized in order of greatest importance, as: 1. Contamination 2. Inconsistency 3. Lack of Local Markets Pretty much all markets for recycled wood require 'clean' wood to varying degrees. Even most biomass energy applications require clean to pristine wood, and will turn away material that they believe is at risk of containing contaminants. These constraints seem to becoming more restrictive as society is becoming more environmentally concerned. Unfortunately, very little of the material from CR&D operations today is 'clean'. By way of example; a detailed British study of CR&D samples from across the UK found only a small por- tion of the wood to be uncontaminated. Approximately 6% of the waste was untreated hard- wood, while 19% was untreated softwood. The rest was either structurally contaminated as F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 29 in the case of MDF and chipboard (which contain adhesives or other binding agents) or in- volved surface treated wood. Almost 70% of the wood waste had structural contaminants but no surface treatments. And 10% of the wood contained hazardous surface treatments like CCA. This is mostly due to the heavy, and growing reliance on WPC materials in construction - a similar trend to that being experienced in Canada and the US. Ironically, while WPCs offer a positive opportunity to improve the utilization of harvested trees and also present the po- tential for higher value wood recycling opportunities - both good things - they also present significant recycling challenges due to the resins that they often contain. Construction waste tends to naturally be cleaner than demolition waste, and given that demolition projects also tend to be on a smaller scale, economically providing clean wood from the demolition stream will be more challenging. Regardless, better and stricter segre- gation protocols than exist today will be critical to success. Some of the restrictions on recycled wood use due to 'contamination' are based on valid con- cerns, while in other cases - often when biomass combustion is involved - customer trepida- tion can be due in part to a lack of understanding of the real risks. Education is important to addressing these misconceptions. But perhaps more importantly, there is a need to develop and achieve a consensus over a set of clearly defined standards that would apply to potential downstream uses of this material, that CR&D businesses could manage to. Of particular concern regarding contamination, is the category of hazardous contaminants that includes CCA treated wood. The amount of this material that must be handled as waste is increasing dramatically in Canada, from 0.57 million cubic meters in 2000 to an estimated 2.5 million cubic meters by 2020 This kind of volume demands that we find better recycling options for the material. Waste-to-energy offers the most likely candidate, but options for economically extracting the biocide or incorporating the material into a wood cement prod- uct, are currently being explored. In addition to ensuring a clean supply, industrial processes usually require consistency in the feedstock size, precise material content, wood species and moisture content levels. For ex- ample; even large industrial boiler systems are sensitive to size variations of the biomass feedstock. If the feedstock contains too much fine sawdust, this can lead to premature igni- tion, which can damage the boiler feed mechanisms. If the material is too large it can jam the same feed mechanisms. In order to help ensure the environmental, as well as economic benefits of wood recycling operations, it is essential that local markets for the material and resulting end products. Without viable markets - involving remanufactures and bio-energy facilities within the region to consume the material, as well as healthy markets for the resulting end products - there will be no incentive to recover and improve utilization of the wood. Municipal and regional government policies to encourage procurement of products made from locally recovered F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 30 wood as well as incentives for bio-energy (or waste to energy) facilities is a critical part of any wood recovery and municipal waste management plan! Urban Forestry Wood Utilization Some of the challenges to improving utilization of felled urban trees are summarized below. Wood Quantity & Supply Fragmentation: With the exception of storm events, severe droughts or a large pest outbreak, most individual urban tree removal projects generate small quantities of wood. One off recovery of trees within a city just isn't generally cost effective. Worse yet, the large number of tree service companies operating within a given region or municipality just aggravates the challenge of fragmented supply. Companies don't have enough volume to make any kind of urban forestry operation economic. In addition, reliable supply is key to managing the costs within a largely commodity based business, and that requires large supply volumes that are not possible in a fragmented market. Wood Quality: Urban trees are typically grown in more open areas than trees in a natural forested setting. This often results in shorter trunks and more branches. When the possibility of embedded materials - nails, cables, and other hardware is included, it is understandable that many tim- ber buyers are frightened away. In addition, among both urban wood generators and many in the traditional wood products industry, there is a perception that urban trees have no value. Markets: The lack of consistent species composition of the supply makes it difficult to develop markets for the trees. In urban areas, especially after an invasive species attack (i.e., emerald ash F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 31 borer or Dutch elm disease), greater availability of a single species or two is more likely, thus limiting the number of potential buyers, utilization options, and markets. Urban tree remov- als can also generate small volumes of a diverse set of species that are not valued in tradi- tional timber markets. Inventories: Tree inventories in urban areas often lack the scope and specificity (such as log volume and grade) needed by wood-using industries to set-up an effective utilization program. Utilization Plans: Most urban forestry programs have weak or non-existent utilization plans. This lack of plan- ning includes a poor understanding of local markets and potential products, a lack of existing wood-using industries, and a general lack of knowledge of how to stimulate a viable utiliza- tion plan. Local Government Support: Local government departments face numerous competing priorities and a conservative risk averse decision process. Asking them to develop and/or incorporate new ideas for how they dispose of urban tree removals is very difficult, even if it could result in savings or economic development for the city. In many cases, communities aren't aware of the waste issue, and are happy so long as the material is removed in an efficient manner. When all these challenges are taken together, and given the lack of a strong private sector advocate, it is not surprising that progress on developing a sustainable Urban Forest Products industry has been so slow. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 32 Conclusion and Recommendations Wood is the single largest component of waste from Construction, Renovation and Demolition activities, accounting for around a million tonnes of debris being disposed annually, and rep- resenting the waste of over a million trees annually! When you add in trees felled in the 'build' environment as part of the construction process, or as a result of storm, pests and other damage, the amount of wood waste more than doubles. Little wonder that there is a good deal of interest in trying to recover more of that material to extend its value, and divert it from our growing landfill sites. Unfortunately, the wide variety of wood content in these waste streams, combined with high-levels of contamination and fragmented supply, have made broad based waste wood collection (recovery) and recycling of wood seem daunting in- deed. Much more, however, can and should be done. The CR&D industry in cooperation with other stakeholders, including local / regional governments, wood recycling companies and re- processors can significantly improve the utilization of wood, by focusing on: 1. Promoting more resource efficient designs, and customer education 2. Working with local governments to adopt procurement policies that favour products containing locally recycled wood content - this includes biomass energy production. 3. Developing a Wood Recycling Association, as well as recycled material standards 4. Enforcing wood recovery protocols on larger CR&D projects to ensure proper segregation of wood material 5. Encouraging (mandate in defined cases) deconstruction practices over demolition It is critical to develop local markets for products derived from recycled and reclaimed wood material. Municipal and regional governments should encourage markets for end products via government procurement policies as well as changes to building codes to allow utilization of wood from the urban forest in construction applications Local wood biomass energy systems, and/or waste-to-energy systems are an essential com- ponent of a comprehensive wood utilization plan. It is necessary to offer an end-of-life dis- position for large volumes of low grade, potentially contaminated wood, that will also provide a higher value use than landfilling, and one that provides energy diversity in a relatively be- nign way. Municipalities need to help educate the public on the facts and encourage the adoption of scalable CHP biomass energy systems, as alternative heat and power sources within the region. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 33 The wood recycling industry needs to come together with the key stakeholders to establish a wood recycling association and to specify a set of standards for waste wood recovery. Municipal governments should encourage more aggressive modular construction technologies by removing potential building code restrictions. Governments should also encourage the greater use of building deconstruction as opposed to demolition. This could be achieved by offering tax incentives on purchases from building component recycling depots, as well as through changes to the demolition permitting process. Finally, we recommend that consid- eration be given to establishing requirements that development projects over a certain size be required to demonstrate clean segregation of wood material on the job site. Regulations exist today in some provinces - i.e. Ontario's Regulations 103/94 and 104/94 for projects with greater 2000 square meters of floor space. However, this only addresses a small minority of projects. Moreover, it doesn't mandate the segregation of different wood product classes, that is critical to maximizing reuse potential. The recovery of value from wood waste simultaneously reduces the impacts of wood waste 'disposal' while adding value to society in the form of additional material and energy flows, and increased economic activity. It is not enough to recycle wood in order to be sustainable, instead we must strive to find the most appropriate and highest value applications of the ma- terial to extend its 'life' as much as is practical, and to offer the greatest net return on the material. F o re s t E c h o! I m p ro v i n g Wo o d U t i l i z a t i o n 34