Accounts Receivable Policy (F-7)

Rainy River, Ontario · adopted 2008-11-10

This is the exact embedded text of the captured official document. Snapshot 741f21320dc4 · verified 2026-06-10 · original document · archived snapshot · unofficial consolidation, the official version is held by the municipal clerk.

CORPORATION OF THE TOWN OF RAINY RIVER Finance Department Accounts Receivables Policy Policy No. F-7 F - 7 : A C C O U N T S R E C E I V A B L E S P O L I C Y 1 Policy Statement and Rationale This policy applies to the procedures and collection of accounts receivables. Scope Accounts receivables is defined as any and all services offered by the Town Employees or contract positions and requested by a customer. A list of all current prices are laid out in the Miscellaneous User Fees By-Law 1500-08. Method of Payment Invoices are payable at the Municipal Office. The receipted date will be the official date of payment. Payment will be in the form of cash, cheque or money order. Collection Actions on Accounts Receivables Invoices The Accounts Receivable Department generates invoices with the amount due within 30 days. Interest On the first day of every month following the invoice due date, 1.25% interest per month will be added to the account. Monthly Statements The Accounts Receivable Department issues monthly statements. A statement is generated to advise customers of the balance on their account at the date of the statement. The statements include information as to invoices and interest outstanding. Deposits Deposits may be required at the discretion of the Town of Rainy River Written Follow Up The Accounts Receivable Department will follow up on accounts over 30 days past due. Statements with balances in arrears will be stamped with a notification that "ACCOUNTS NOT PAID PROMPTLY WILL RESULT IN COLLECTION ACTION". Accounts over 60 days past due will receive a written letter (see page __) and a copy(s) of the outstanding invoice advising the customer of the next step(s) to be taken. Recovery of Arrears After 30 days past due, in accordance with the Municipal Act, F - 7 : A C C O U N T S R E C E I V A B L E P O L I C Y 2 any eligible charges made against property may be added to the Collector's Roll and collected in a like manner as taxes, with notification to the property owner and the Mortgage Company, if applicable. Arrangement for Payment Acceptable arrangement for payment may be made with The Treasurer of the Town of Rainy River, or their designate. Denial of Further Credit and/or Service A customer credit status will be undertaken for accounts over 90 days past due. The decision to deny further credit and/or services, or request of deposit for further services, will be made by the Treasurer in consultation with the Division Manager. F - 7 : A C C O U N T S R E C E I V A B L E P O L I C Y 3 Corporation of the Town of Rainy River Date: RE: OUTSTANDING ACCOUNT A/R # AMOUNT $ . Please note that as of the above date, our records indicate your account is over sixty days past due. This is our final attempt to resolve this matter prior to commencing additional collection procedures. It is the policy of the Municipality to discontinue services and/or deny further credit when the account is ninety days past due. It is also the policy of the Municipality to transfer accounts, which are ninety days past due, to the Collector's Roll and collected in a like manner as taxes. Notification will be then sent to the property owner and Mortgage Company if applicable. If you have any questions concerning this account, please call Veldron Vogan, CAO, at the Town of Rainy River at 807-852-3978. Veldron Vogan, AMCT Chief Administrative Officer Town of Rainy River F - 7 : A C C O U N T S R E C E I V A B L E P O L I C Y 4 Schedule A Town of Rainy River Customer Work Fees (As per Miscellaneous User Fees By-Law) Bobcat Excavator with one operator $145.00/hour Bobcat, with attachments, with one operator $110.00/hour Bobcat with jackhammer or sweeper and one operator $125.00/hour Hydro Bucket Truck with one operator $145.00/hour (in town usage only) Forklift with one operator $ 90.00/hour Grader with one operator $250.00/hour Excavator with one operator $270.00/hour Snowplow with one operator $165.00/hour Western Star with one operator $150.00/hour Loader with one operator $150.00/hour Roto Rooter with one operator $ 80.00/hour Compactor/Tamper with one operator $ 75.00/hour Cut-off saw with one operator $ 75.00/hour Thawing Machine with one operator $ 80.00/hour Sewer Tape with one operator $ 60.00/hour Steamer with one operator $ 80.00/hour Freezing Machine with one operator $ 70.00/ hour Additional operator $ 55.00/hour Customer work completed as a four hour call out $220.00 minimum plus equipment costs* (After hours and Saturdays or Sundays) *overtime rate for each hour over, and $ 55.00/hour x 1.5 above, the 4 hour call out limit - All Charges are billed in hourly blocks plus HST. - Work in other Townships/Towns must be authorized by the Administration prior with the right to obtain the ability to have any outstanding accounts transferred to the property tax of the offending customer. - A minimum charge for mileage of $20.00 shall apply for all out-of-Town work plus an additional $1.00/kilometre after the first 20 kilometres. - Once the fees have been invoiced, they are payable within 60 days or shall be added to the customer's Municipal Tax Account. - All supplies sold through customer work to be charged at our cost plus 20%. - Administration fee of $15.00 per Work Order. TOWN OF RAINY RIVER CUSTOMER WORK AUTHORIZATION I, _________________________, acknowledge that I have requested the Municipality to perform customer work at my residence and the applicable fees, as listed above, shall be invoiced. I understand that the once the fees have been invoiced, they are payable within 60 days or shall be added to my Municipal Tax Account. I also understand that the Town of Rainy River assumes no liability for personal injury or property damage which may be suffered during the performance of the requested customer work. I, furthermore, release, discharge, and covenant not to sue the Town of Rainy River, its governing Council, employees, or agents as to any and all liability that may arise out of injury or harm to me, death, or property damage, resulting from the performance of the requested customer work. _____________________________ ____________________ Customer Date _______________________________ On Behalf of the Town of Rainy River F - 7 : A C C O U N T S R E C E I V A B L E P O L I C Y 5 ADOPTION & REVIEW GUIDELINES Approved by Motion #08-236 on November 10, 2008 Reviewed/Revised by Res. # ________________ Approximate date of next review ________________ _______, 20____ REFERENCES: POLICY AREA POLICY NUMBER Finance Section F-7 _____________ _____________