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CORPORATION OF THE TOWN OF RAINY RIVER
Finance Department
Accounts Receivables Policy
Policy No.
F-7
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1
Policy Statement and Rationale
This policy applies to the procedures and collection of accounts receivables.
Scope
Accounts receivables is defined as any and all services offered by the Town Employees or
contract positions and requested by a customer. A list of all current prices are laid out in the
Miscellaneous User Fees By-Law 1500-08.
Method of Payment
Invoices are payable at the Municipal Office. The receipted date will be the official date of
payment. Payment will be in the form of cash, cheque or money order.
Collection Actions on Accounts Receivables
Invoices
The Accounts Receivable Department generates invoices with
the amount due within 30 days.
Interest
On the first day of every month following the invoice due
date, 1.25% interest per month will be added to the account.
Monthly Statements
The Accounts Receivable Department issues monthly
statements. A statement is generated to advise customers of
the balance on their account at the date of the statement. The
statements include information as to invoices and interest
outstanding.
Deposits
Deposits may be required at the discretion of the Town of
Rainy River
Written Follow Up
The Accounts Receivable Department will follow up on
accounts over 30 days past due. Statements with balances in
arrears will be stamped with a notification that "ACCOUNTS
NOT PAID PROMPTLY WILL RESULT IN
COLLECTION ACTION". Accounts over 60 days past
due will receive a written letter (see page __) and a copy(s) of
the outstanding invoice advising the customer of the next
step(s) to be taken.
Recovery of Arrears
After 30 days past due, in accordance with the Municipal Act,
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any eligible charges made against property may be added to the
Collector's Roll and collected in a like manner as taxes, with
notification to the property owner and the Mortgage
Company, if applicable.
Arrangement for Payment
Acceptable arrangement for payment may be made with The
Treasurer of the Town of Rainy River, or their designate.
Denial of Further Credit and/or
Service
A customer credit status will be undertaken for accounts over
90 days past due. The decision to deny further credit and/or
services, or request of deposit for further services, will be made
by the Treasurer in consultation with the Division Manager.
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Corporation of the Town of Rainy River
Date:
RE:
OUTSTANDING ACCOUNT A/R # AMOUNT $ .
Please note that as of the above date, our records indicate your account is over sixty days past due.
This is our final attempt to resolve this matter prior to commencing additional collection
procedures.
It is the policy of the Municipality to discontinue services and/or deny further credit when the
account is ninety days past due.
It is also the policy of the Municipality to transfer accounts, which are ninety days past due, to the
Collector's Roll and collected in a like manner as taxes. Notification will be then sent to the
property owner and Mortgage Company if applicable.
If you have any questions concerning this account, please call Veldron Vogan, CAO, at the Town
of Rainy River at 807-852-3978.
Veldron Vogan, AMCT
Chief Administrative Officer
Town of Rainy River
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Schedule A
Town of Rainy River Customer Work Fees
(As per Miscellaneous User Fees By-Law)
Bobcat Excavator with one operator
$145.00/hour
Bobcat, with attachments, with one operator
$110.00/hour
Bobcat with jackhammer or sweeper and one operator
$125.00/hour
Hydro Bucket Truck with one operator
$145.00/hour (in town usage only)
Forklift with one operator
$ 90.00/hour
Grader with one operator
$250.00/hour
Excavator with one operator
$270.00/hour
Snowplow with one operator
$165.00/hour
Western Star with one operator
$150.00/hour
Loader with one operator
$150.00/hour
Roto Rooter with one operator
$ 80.00/hour
Compactor/Tamper with one operator
$ 75.00/hour
Cut-off saw with one operator
$ 75.00/hour
Thawing Machine with one operator
$ 80.00/hour
Sewer Tape with one operator
$ 60.00/hour
Steamer with one operator
$ 80.00/hour
Freezing Machine with one operator
$ 70.00/ hour
Additional operator
$ 55.00/hour
Customer work completed as a four hour call out
$220.00 minimum plus equipment costs*
(After hours and Saturdays or Sundays)
*overtime rate for each hour over, and
$ 55.00/hour x 1.5
above, the 4 hour call out limit
-
All Charges are billed in hourly blocks plus HST.
-
Work in other Townships/Towns must be authorized by the Administration prior with the right to obtain the ability
to have any outstanding accounts transferred to the property tax of the offending customer.
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A minimum charge for mileage of $20.00 shall apply for all out-of-Town work plus an additional $1.00/kilometre
after the first 20 kilometres.
-
Once the fees have been invoiced, they are payable within 60 days or shall be added to the customer's Municipal
Tax Account.
-
All supplies sold through customer work to be charged at our cost plus 20%.
-
Administration fee of $15.00 per Work Order.
TOWN OF RAINY RIVER
CUSTOMER WORK AUTHORIZATION
I, _________________________, acknowledge that I have requested the Municipality to perform customer work at my
residence and the applicable fees, as listed above, shall be invoiced.
I understand that the once the fees have been invoiced, they are payable within 60 days or shall be added to my
Municipal Tax Account.
I also understand that the Town of Rainy River assumes no liability for personal injury or property damage which may
be suffered during the performance of the requested customer work.
I, furthermore, release, discharge, and covenant not to sue the Town of Rainy River, its governing Council, employees,
or agents as to any and all liability that may arise out of injury or harm to me, death, or property damage, resulting from
the performance of the requested customer work.
_____________________________
____________________
Customer
Date
_______________________________
On Behalf of the Town of Rainy River
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ADOPTION & REVIEW GUIDELINES
Approved by Motion #08-236 on November 10, 2008
Reviewed/Revised by Res. # ________________
Approximate date of next review ________________ _______, 20____
REFERENCES:
POLICY AREA
POLICY NUMBER
Finance
Section F-7
_____________
_____________