{
 "municipality_id": "gx-001733",
 "municipality": "Russell",
 "status_type": "Township",
 "jurisdiction": "Ontario",
 "country": "CA",
 "topic": "communications_engagement",
 "label": "Communications & engagement",
 "status": "found",
 "last_verified": "2026-06-10",
 "official_website": "http://www.russell.ca/",
 "documents": [
  {
   "primary": true,
   "is_official": true,
   "title": "Client Service and Complaints Policy",
   "category": "communications_engagement",
   "document_type": "policy",
   "status": "adopted",
   "adopted_date": null,
   "document_url": "http://www.russell.ca/en/your-township/client-service-policy.aspx",
   "summary": "Policy setting external client service standards and formal complaint handling for the Township of Russell.",
   "capture_sha256": "e67885f082fd2edc093dac402635ec169510b06affb645134ef30244fd70df1f",
   "captured_at": "2026-06-10T22:36:29+00:00",
   "capture_http_status": 200,
   "snapshot_url": "https://pub-e61c5ee2a8704225bfa8de0c280e8a2c.r2.dev/policies/e67885f082fd2edc093dac402635ec169510b06affb645134ef30244fd70df1f.html",
   "link_dead": false,
   "transcript_url": "/ca/on/russell/communications/text-e67885f082fd/",
   "transcript_quality": "exact"
  }
 ],
 "source": "https://govanswers.org/ca/on/russell/communications/"
}