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# Accessibility
The Town of Smiths Fallsis committed to creating an accessible environment by removing barriers for people of all abilities in our community. This includesTown staff, communityandbusiness partners, residents andvisitors.
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is the law that sets out a process for developing, implementing and enforcing accessibility standards.
TheAODArequires all organizations to identify barriers, and remove them, in order to provide customer service that is more accessible to people who have disabilities.
These requirements apply to organizations that:
* serve the public
* provide goods, services or facilities to other businesses or organizations
The Town of Smiths Falls compliance document is available HERE.
We can arrange for accessible feedback upon request.When asked, we will provide information about our organization and its services, including public safety information, in accessible formats or with communication supports:
a) in a timely manner, taking into account the person's accessibility needs due to disability; and
b) at a cost that is no more than the regular cost charged to other persons.
Accessibility Advisory Committee
The Accessibility Advisory Committee (AAC) is a legislated resident volunteer committee that advises Town Council on accessibility initiatives to address requirements under the*Accessibility for Ontarians with Disabilities Act, 2005*(AODA).
The goal of the AODA is to identify, prevent and remove barriers to make Ontario accessible by 2025. The Committee will work with the Town to promote awareness and celebrate inclusion.
Accommodation Request
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We Value Your Feedback
Do you have a question or concern regarding accessibility in the Town of Smiths Falls? Let us know how we can improve by visiting our Report A Problem page.
Contact Us
**Town of Smiths Falls**
77 Beckwith Street North
Smiths Falls, ON, K7A 2B8
Phone: 613.283.4124
Toll free: 1.888.983.4124
[email protected]