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# Digital Strategy
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HomeCity HallReports, Studies, Policies and PlansDigital Strategy
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In today's day and age, we find ourselves living and working in a digital, technology-driven world. Our reliance upon technology became even more evident through the COVID-19 pandemic.
We are embracing our digital world and have developed a digital strategy for the City of Thunder Bay. The Digital Strategy is all about how we can use technology to make our community work better in the digital age. It sets out the framework for delivering customer-centred, digitally-powered City services and identifies a number of digital initiatives to be actioned.
The development of the Strategy was informed though a collaborative approach that included input from all City Divisions, committees of council (Community Communications , Accessibility Advisory), members of City Council, the Executive Management Team , various external stakeholders and the public citizens. Learn more about the public engagement for the Digital Strategy.
Perry Group Consulting was employed by the City to take-on this work and develop our roadmap to transform service delivery and City processes for you, our residents. The Digital Strategy was presented before City Council as a first report on Nov. 22, 2021, and approved on Dec. 20, 2021.
## City of Thunder Bay Digital Strategy
Read our in-depth Digital Strategy which will guide the City forward in our digital age.
City of Thunder Bay Digital Strategy
## Digital Strategy overview
Or read our Strategy overview which provides highlights in a concise eight page brochure so you can gain an overall understanding of our Digital Strategy with a shorter read.
Digital Strategy Overview Brochure
## Progress updates
We also invite you to review the Digital Strategy Progress Update links below which highlight initiatives related to the Corporate Digital Strategy that were actioned through each reporting period.
* Digital Strategy Progress Update: January 2022 - April 2023
* **Digital Strategy Progress Update: May 2023 - September 2024**
* **Digital Strategy Progress Update: October 2024-November 2025**
## Building a Digital Strategy for the City of Thunder Bay
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### City of Thunder Bay
500 Donald Street E.
P.O. Box 800
Thunder Bay, ON P7C 5K4
**Office Hours:**
Monday - Friday: 8:30 am - 4:30 pm
**Quick Links:**
Contact Directory
A**-**Z Services
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TTY: (807) 622-2225
City Infrastructure Dispatch:
(807) 625-2195
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See all the ways you can learn more, have your say, and shape your city: Get Involved
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### The Minutes
A brief recap of the weekly council meeting and conversations with municipal leaders and staff.
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