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Dog Licence Refund Policy
Page 1 of 2
THE CORPORATION OF THE CITY OF WINDSOR
POLICY
Service
Area:
Licensing
Policy No.:
Department:
Office of the City Clerk/Licence
Commissioner
Approval Date: June 17, 2013
Division:
Policy, Gaming & Licensing
Approved By:
M 247/2013
Effective Date:
June 17, 2013
Subject:
Dog Licence Refund Policy
Procedure
Ref.:
Pages:
Replaces: CR925/1992
Prepared By: Anna Ciacelli/Michael Chantler
Date: August 17, 1992
1.
POLICY
1.1
The Corporation of the City of Windsor's dog licence refund policy sets out the
parameters whereby a licensee can request a refund when returning a dog licence.
2.
PURPOSE
2.1 The goal of this policy is to ensure that a dog licence refund can be obtained by
taking into consideration the following stipulations:
2.1.1
All requests for a refund must be accompanied by the original receipt and
the dog tag;
2.1.2
If the dog tag only is produced, the applicant shall be required to verify
residency through the City's Property Information Database;
2.1.3
Licensees who unnecessarily purchased a duplicate licence through error
shall be refunded 100% of the cost of the licence if the request is made
within one month of the purchase of the duplicate licence;
2.1.4
Licensees who request a refund for a valid reason satisfactory to the
Licence Commissioner or his/her designate excluding clause 2.1.3 above
shall be granted a refund of the licence fee as follows in any calendar
year:
Month of the Year
Fraction of Licence Fee to be Refunded
January or February
5/6
March or April
2/3
May or June
1/2
July or August
1/3
September or October
1/6
November or December
No refund
Dog Licence Refund Policy
Page 2 of 2
3.
SCOPE
3.1
This policy applies to all City of Windsor residents who are requesting a dog
licence refund.
3.2
The monetary value of the refund will depend on fees which have been previously
set as part of the By-law for the Registration and Licensing of Dogs and for the
Control of Dogs generally within the City of Windsor, By-law #245-2004.
4.
RESPONSIBILITY
4.1
The Licence Commissioner or his/her designate shall review the request for a
refund and following the parameters as indicated in clause 2 above will provide
the authority for a refund.
5.
GOVERNING RULES AND REGULATIONS
5.1
A resident requests a dog licence refund in person at the Office of the City Clerk
providing all necessary documentation including a receipt for payment of the
original licence and the licence tag. The licence issuer will obtain authorization
from the Licence Commissioner or his/her designate to issue the refund. The
refund will be processed by the Finance Department and a cheque will be issued to
the resident.
5.2
The City of Windsor By-law #245-2004 for the Registration and Licensing of
Dogs and for the Control of Dogs generally within the City of Windsor applies.
6.
RECORDS, FORMS AND ATTACHMENTS
6.1
Copies of all refunds will be kept in accordance with the City of Windsor Records
Retention By-law #21-2013.