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Snapshot 13d08cc8f0bb · verified 2026-06-10 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
Policy: Facility Rental Cancellation
No.: 700-10
Section: Recreation and Facilities
Page 1 of 1
Effective Date: April 13, 2026
Approved by: CAO
Purpose
To establish guidelines for facility rental cancellations.
Definitions
N/A
Policy
1.0.
Refunds are provided to renters that provide written notice to [email protected] at
least 15 calendar days prior to the booked date. A Recreation Administrative Fee (as per the
Township's 11-09 Fees By-law) will be deducted from all refunds.
2.0.
Cancellations made within 15 days of the booking date are not eligible for a refund. However,
renters may reschedule to a mutually agreed-upon available date within the same calendar
year. No refunds will be issued for the re-scheduled date.
3.0.
For events booked in the large hall under a Special Event (including weddings, receptions,
dances, and large community events) or Stag and Doe, a 50% non-refundable booking deposit
is required. Failure to provide required proof of insurance or permits 14 days prior to the event
may result in cancellation without refund. All 50% booking deposits are non-refundable.
4.0.
In extenuating circumstances (such as severe weather, compassionate grounds or an
unexpected emergency), a supervisor may be able to approve a full or partial refund outside of
the timelines listed above. Please note that documentation may be required.
Next Revision Date:
This policy shall be reviewed every 5 years.
The next revision date is April 2031.
Accessible Format
If you require this document to be in an accessible format, please contact the Director of Corporate
and Protective Services at [email protected] or 519-485-2490 ext. 7228.