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# Utilities
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The Utilities section provides reliable, quality water and wastewater systems. This section ensures that all utilities infrastructure meets current standards and practices, operates all systems according to all applicable codes, and responds to emergencies and customer concerns.
All residents connected to the municipal water and wastewater systems are billed bi-monthly for services.
Residential utility rates are as follows:
## Water | Garbage | Sewer
| | |
| --- | --- |
| Water Delivery Charge | $33.00 |
| Per Cubic Meter of Water Consumption | $2.92 |
| Garbage Collection | $20.00 |
| Basic Sewer | $27.00 |
| Transfer Station | $62.50 |
Water Conservation and Leak Detection
### Water
The Town of Vulcan along with Vulcan County, the Village of Carmangay and the Village of Champion is a member of the Twin Valley Regional Water Services Commission. The Commission is in charge of the provision of potable water to these communities.
The water treatment plant is located at 1042B Elizabeth Street, Vulcan - Manager Cathy Dallmann
Phone: (403) 485-6736 e-mail: [email protected]
### Waste Water
Sewage treatment is provided & administered by the Town of Vulcan.
### Garbage Collection
Garbage collection is contracted to the Vulcan District & Waste Commission and is collected weekly as follows:
Tuesday - South of Centre Street
Wednesday - North of Centre Street
Friday - Allen Subdivision
Friday - Whispering Creek, Whispering Greens, The Fairways, Whispering Willows
### Recycling
Vulcan offers a recycling depot @ 110-1 Street North as well as a bottle depot @ 804-2nd Avenue North (403-485-2221).
Transfer Station: The Vulcan District Waste Commission (403-485-8442) operates the Transfer Station located east of Town on Highway 534. The Transfer Station hours are as follows:
| | |
| --- | --- |
| Monday | 8:00 a.m. - 5:00 p.m. |
| Tuesday | 8:00 a.m. - 5:00 p.m. |
| Wednesday | 8:00 a.m. - 8:00 p.m. |
| Thursday | 8:00 a.m. - 5:00 p.m. |
| Friday | 8:00 a.m. - 5:00 p.m. |
| Saturday | 8:00 a.m. - 2:00 p.m. |
## Additional Utility Providers
Natural Gas and Electricity Retail Providers
Albertan's have a choice of electrical and natural gas providers. For details information on electrical and natural gas options for the Town of Vulcan, visit Alberta's Utilities Consumer Advocate's office which provides detailed information on rate plans that are offered in Alberta.
Visit ucahelps.alberta.ca or call their office at 310-4822 for further information.
## Town of Vulcan Utility Payment Options
You can pay your utility bill at the Town Office located at 321-2nd Street South by cash, cheque, Interact, Visa or Mastercard.
Mail your cheque payment to the Town of Vulcan, Box 360, Vulcan, AB T0L 2B0. Be sure to include your bills stub or account number.
Payment can be made at any financial institution.
Most banking institutions have the Town of Vulcan listed for making payments via internet & telephone banking. Please be sure to use all the digits of our account number without the decimal point.
Your utility payment will be withdrawn from your bank account on the 1st of the month after the bills are mailed.
Monthly payments can be made on your utility bill with a set amount withdrawn from your bank on the 1st of the month prior to the bills going out and the settle-up amount withdrawn from your bank on the 1st of the month after the bills go out.
If you wish to receive your utility bill by e-mail instead of through the postal service, please register by completing an e-bill service agreement form.
E-Bill Agreement Form
* E-Bill Agreement Form (PDF)
* PAP Authorization Form (PDF)