Water Regulation and Rates Bylaw 984, 2016 (consolidated, to March 2026)
Lake Country, British Columbia
· No. 984
· adopted 2016-12-20
· summary & facts
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DISTRICT OF LAKE COUNTRY
BYLAW 984, 2016
CONSOLIDATED VERSION
(Includes amendment as of March 17, 2026)
This is a consolidated copy to be used for convenience only. Users are asked to refer to the Water
Regulation and Rates Bylaw as amended from time to time to verify accuracy and completeness.
Amending Bylaw
Summary of Amendments
Adoption
1021
Delete and replace Schedule A
July 4, 2017
1073
Delete and replace Schedule B
February 19, 2019
1103
Amend Section 2
Delete and replace section 3.4
Delete section 5.3 and renumber subsequent
Amend Section 5
Delete and replace section 9.6 (b)
Add section 14.6
Delete and replace Schedule A
Delete Schedule E
November 5, 2019
1174
Delete Schedule B
Replace with Schedule A
Replace Section 16.2
Delete Section 16.3
February 22, 2022
1196
Add Section 16.11
Add Schedule E
May 2, 2023
1217
Delete, replace and add definition in section 2
Add section 3.12
Delete and replace section 15.2 (c)
Delete and replace section 15.3 (d)
Delete and replace section 15.4 (d)
Delete and replace section 16.2
Delete and replace Schedule A
Delete and replace Schedule B
December 5, 2023
1286
Delete and replace "curb stop" with "isolation
valve" throughout entire bylaw
Add subsection 5.11
Add subsection 6.5 and 6.6
Delete and replace subsection 9.6(b)
Delete and replace subsection 9.7(a)
Amend section 9.8
Delete and replace subsections 10.2 through 10.5
Delete and replace subsection 16.2
August 19, 2025
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 2 of 22
Delete and Replace Schedule A
Delete Schedule D
Amend Schedule E (renumber to Schedule D)
1320
Delete and Replace definitions in section 2
Delete and replace subsections 14.5 and 14.6
March 17, 2026
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 3 of 22
DISTRICT OF LAKE COUNTRY
BYLAW 984
A BYLAW TO ESTABLISH WATER REGULATIONS, USER FEES AND RATES
The Council of the District of Lake Country, in open meeting assembled, enacts as follows:
INTERPRETATION
Any enactment referred to herein is a reference to an enactment of British Columbia and
regulations thereto, as amended, revised, consolidated, or replaced from time to time and any
Bylaw referred to herein is a reference to an enactment of the Council of the District of Lake
Country, as amended, revised, consolidated or replaced from time to time.
Unless otherwise defined herein, all words or expressions used in this bylaw shall have the same
meaning as defined in the Local Government Act, Community Charter, Interpretation Act or any
successor legislation when used in this bylaw.
The headings contained in this bylaw are for convenience only and are not to be construed as
defining or in any way limiting the scope or the intent of the provisions of this bylaw.
Schedules A through E are attached to and form part of this bylaw and are enforceable in the
same manner as this bylaw.
DEFINITIONS
"Actual Cost(s)" or "Cost(s)" in relation to work conducted by the District or its agents pursuant to this
bylaw means the value of:
all direct Costs of work, including without limitation, wages, contracted service, materials, and
supplies; plus
an additional 15% of the value of such direct Costs, to cover administration and indirect Costs.
"Agri-tourism Accommodation" has the same meaning as defined in the District's Zoning Bylaw.
"Agricultural Irrigation" means the Customer classification for a Water Service provided to a Premises
with Farm Status or qualifying properties under the District's Small Scale Farming Policy 223, 2025 used for
irrigating.
"Allocation" means the specific volume of water the District allocates to a parcel, structure, or water
connection primarily for, but not limited to, outdoor irrigation use.
"Allotment" means water rights for the use or consumption of water obtained through the payment of
Allotment Fees, Re-Grade Fees, Capital Expenditure Charges or Water Development Cost Charges.
"Approved Backflow Prevention Assembly" means an assembly for preventing Backflow that has been
approved by the District and that meets all requirements of the current BC Building Code and the
Replaced
by Bylaw
1103
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 4 of 22
Accepted Procedures and Practices in the Cross Connection Control Manual published by Pacific
Northwest Section, American Water Works Association as amended or replaced from time to time.
"Backflow" means the undesirable reversal of flow of water, other liquids, mixtures, gases or substances
from the intended direction of flow in Drinking Water piping caused by back siphonage or backpressure
conditions.
"Backflow Prevention Assembly Tester" means an individual who is certified by the BC Water and Waste
Association (or successor organization) and approved by the District to approve backflow prevention
assemblies and ensure their good working condition.
"Bare Land Strata" means a strata plan where boundaries of the stratified properties are defined by
survey markers and are not defined by floors, walls and or ceilings of a building.
"Billing Cycle" means the recurring dates in which the Waterworks System bills are to be invoiced as per
this bylaw.
"Commercial" means the Customer classification for a Water Service provided to a Premises that is not
one of the following Customer classifications: Residential, Multi-family Residential, Agricultural
Irrigation, or Seasonal Irrigation.
"Connected" means the physical state of having a connection between any Water Service from the
District to any Private Service.
"Coral Beach Water System" means the distinct water distribution system servicing those Premises
located in the "Benefiting Area" as established by the Coral Beach Water System Specified Area
Establishment Bylaw.
"Customer" means, as the circumstances require as determined by the District, any person who is:
the owner or agent for the owner of any Premises to which water is supplied from the Works;
any person who is the occupier of any such Premises; or
any person who is actually a user of water supplied to any Premises or by any service from the
Works.
"Cross-Connection" means any actual or potential connection between a Drinking Water supply and any
pipe, vessel, tank, plumbing fixture, equipment or device through which it is possible for used, polluted or
contaminated water, or any other substance to enter into the Waterworks System.
"Cross-Connection Control Officer" means the individual designated by the Director who is responsible
for the District's Cross-Connection Control Program.
"Director" means the District's Director of Infrastructure Services or Director responsible for Waterworks
Systems and infrastructure, or their designate.
"Distinct Premises" means each occurrence of a separate or self-contained area or areas of one building,
including without limitation, a Commercial unit, Dwelling Unit, industrial unit, or institutional unit.
"District" means the organization of the District of Lake Country or the area within the municipal
boundaries as the context may require.
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"District Staff" means a District employee under the supervision of the Director, or an authorized agent
as designated by the Director.
"Dwelling Unit" means one or more habitable rooms occupied or intended to be occupied as Residential
accommodation and usually containing or providing cooking, eating, sleeping, and sanitary facilities and
includes secondary suites as separate dwellings.
"Drinking Water" means potable water, as defined by the Drinking Water Protection Act.
"Farm Status" means properties that have Class 9 Farm Status as determined by BC Assessment or
qualifying properties under the District's Small Scale Farming Policy 223, 2025.
"Flow Control Valve" means a valve that limits the volume of water that a Premises can access from a
Water Service.
Added by Bylaw 1217, 2023
"Isolation Valve" means a valve located on any District water connection used to isolate water
supply to or from a Premise and is commonly referred to as a shut off valve.
"Lake Country Water System" means the distinct water distribution system servicing those Premises
located in the "Benefiting Area" as established by the Lake Country Water Service Area Bylaw.
"Lake Pine Water System" means the distinct water distribution system servicing those Premises located
in the "Lake Pine Local Service Area" as established by the Lake Pine Local Service Area Establishment
Bylaw.
"Meter" means an apparatus approved by the District for measuring and recording the quantity of water
passing to a Premises for use.
"Meter Pit" means a chamber installed in the ground over a Water Service for the purpose of installing a
Meter within.
"Mixed Use" means land on which there are Commercial activities or uses in combination with
residential and/or agricultural activities or uses.
"Multi-family Residential" means the Customer classification for a Water Service provided to a Premises
that has multiple Dwelling Units, not including secondary suites or accessory suites. Examples of a Multi-
family Residential include, but are not limited to, condominium apartments, multiplex housing, row
housing, apartment rental housing, housing societies and mobile home parks.
"Non-connected" means a Premises with an Allotment that is not Connected to the Waterworks
System.
"Premises" means an area of land, including a lot or a parcel of land with or without buildings.
"Private Hydrant and Standpipe" means a fire hydrant and/or standpipe that is not owned or maintained
by the District.
Deleted and replaced by Bylaw 1217, 2023
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
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"Private Service" means privately owned water piping, valves and fittings that are not owned or
maintained by the District. For clarity, this means any works after an Isolation Valve and does not include
the Water Meter.
"Qualified Plumber" means a person who holds a current Certificate of Qualification issued by the
Province of British Columbia as a journeymen plumber.
"Rate" means the price to be paid for the given quantity of water supplied as measured by a Meter or as
a fixed charge pursuant to this bylaw.
"Registered accessory suite" means an accessory suite, as defined in the District's Zoning Bylaw, that has
received a certificate of registration from the District.
"Registered secondary suite" means a secondary suite, as defined in the District's Zoning Bylaw, that has
received a certificate of registration from the District.
"Remote Meter Reading Pad" means a District supplied touch pad that is compatible with the District's
reading system and enables District Staff to obtain a manual Meter reading.
"Residential" means the Customer classification for a Water Service provided to a Premises for the
purpose of domestic water use.
"Seasonal Accommodation For Farm Help" has the same meaning as the District's Zoning Bylaw.
"Seasonal Irrigation" means the Customer classification for a Water Service provided to a Premises that
does not have Farm Status and which is for the purpose of irrigating.
"Stock Watering" means the use of water for watering farm animals, including poultry.
"Unmetered" means a Water Service that is Connected without a functional Meter that captures all use
and consumption for that Water Service.
"User Fee" means the price to be paid for the Water Service provided or quantity of water supplied.
"Water Service" means a connection from the Waterworks System supplied to any Premises.
"Water Use Classification" means the Customer classification for any parcel, buildings, or Water Services
as determined by the Director.
"Waterworks System" means the entire water system of the District, including without limitation, the
distribution system and the intake, reservoirs, and any water treatment facilities.
"Works" means the facilities, installations and appurtenances that make up the Waterworks System.
GENERAL REGULATIONS
No person shall:
attempt to turn-on or turn-off, operate, destroy, tamper, or alter any District owned
infrastructure that is part of the Waterworks System, including without limitation, Meters;
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waste, lend, sell, give or otherwise dispose of water supplied by the District or permit the
water to be taken or carried away for the use or benefit of others, without first obtaining
written permission from the Director, unless the water is being used for suppressing an
active fire; or
obstruct or interfere with the Director or any District Staff in the performance of his or her
duties or the exercise of his or her powers under this bylaw.
The District does not guarantee water pressure, continuous supply or direction of flow. The
District reserves the right at any time, without notice, to change the operating pressure, water
source, to turn on or turn off water, or to change the direction of flow within the District's water
main.
Neither the District nor District Staff shall be liable for any damage or other loss caused by
changes in water pressure, water source, shutting off water, changes in direction of flow, or by
water containing sediments, deposits, or other foreign matter.
Nothing in this bylaw shall obligate the District to supply water to any person or Premises when
the licensing, supply or infrastructure is unavailable; and without limiting the foregoing, supply or
infrastructure will be considered unavailable when:
a. the proposed supply of water would exceed limits under applicable water licences and
permits;
b. the District's water supply is limited by watershed or water source limitations;
c. the District's water distribution or treatment capacity is inadequate; or
d. the fire flow would be insufficient or inadequate to comply with health, safety and fire
requirements in effect under applicable enactments."
The District owns all Works from the District's water mains to Isolation Valves at or near parcel
lot lines.
A Customer's Private Service must be contained within the privately owned parcel's lot
boundary, unless authorized by the Director or this bylaw.
The District shall not be obligated in any way to extend Water Service beyond the boundaries of
the District or beyond the boundaries of any local service area established for water distribution.
In the event a Customer wishes to increase their Allocation pursuant to this bylaw, the Customer
shall pay all Costs required to accommodate the increased supply, which may include
Development Cost Charges and / or Capital Cost Charges for agriculture.
Where the District excavates a Water Service at the request of a Customer due to a lack or water
flow and the issue is determined to be associated with the Customer's Private Service, all Costs
associated to perform such work may, at the sole discretion of the Director, be invoiced to the
Customer.
Where a Customer desires water supply, renewal of a water supply, an increase in Allocation or
Allotment, inside or outside of the District's boundaries, the Director may, in any case, require
the Customer and District to enter into an agreement setting out the terms and conditions of
supply. In the case of a conflict between this bylaw and an agreement, the provisions of this
bylaw shall take precedence.
Replaced by
Bylaw 1103
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The Director and District Staff may enter on any Premises at any time, upon giving reasonable
notice, for the purpose of inspecting and ascertaining whether the regulations and requirements
of this bylaw are being observed, including without limitation, an on-site review of the water
source, facilities, Meters, equipment, and plumbing.
Added by Bylaw 1217, 2023
The District is not responsible for the ongoing maintenance or repair of any Private Service.
SHUT OFF OF WATER SUPPLY
The Director may shut off the supply of water to any Premises for any or all of the following
reasons:
A request for turn-off or discontinuance of the Water Service;
Maintaining, repairing, renovating, replacing, disinfecting or otherwise operating the
Waterworks System;
An emergency that threatens the safety of the Waterworks System or the public;
Non-compliance with any provision of this bylaw or agreement respecting use of the Water
Service, including unpaid User Fees and Rates; or
Shortage of water supply, including the water supply scenarios described in section 11.1.
Where water supply is to be shut off for non-compliance with any provision of this bylaw, the
District will give fourteen (14) days' notice to the Customer, provided that no notice or shorter
notice will be given where safety of life or property is at risk.
Where water supply is to be shut off for reason of non-compliance with any provision of this
Bylaw, excluding for reason of non-payment of any Rate or User Fee payable in accordance with
this bylaw, the District will give the Customer affected the opportunity to make representations
to the District's Council in respect of such shut off.
Where water supply is to be shut off for reason of shortage of water supply, the District will give
at least seven (7) days' notice, but no notice or shorter notice will be given where safety of life or
property is at risk. This section does not apply to water supply for irrigation purposes referred to
in section 11.1.
Where water supply is to be temporarily shut off for maintenance, renovation, replacement,
disinfection or other operation of the Waterworks System for greater than 12 hours, the District
will use its best efforts to give at least one (1) business days' notice for scheduled work, but no
notice or shorter notice will be given where safety of life or property is at risk.
Notice under section 4.2, 4.4, 4.5 may be given by one or more of the following:
posting notice on the Premises;
providing notice on a Customer's water bill;
mailing notice to the address supplied by the Customer or the address of the Premises;
telephoning the Customer, which may include speaking directly to the Customer or leaving
a message at the telephone number supplied by the Owner.
The District is not responsible for any notice failing to reach any Customer prior to the shut off of
water.
WATER SERVICE CONNECTION
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Prior to installation of a Water Service District Staff will estimate the Cost to complete the Works
and provide an estimate to the Customer. Prior to the commencing the Works, the Customer
shall deposit the estimated cost plus 25% with the District (the "Deposit"). If the Deposit is less
than the Cost of the Works, the Customer shall pay the outstanding amount to the District. If the
Deposit exceeds the Cost the District shall refund the excess amount to the Customer.
Prior to connecting to a Water Service a Customer must make application to connect and pay all
related connection User Fees set out in Schedule A.
Section 5.3 deleted by Bylaw 1103 and renumbered
The Director may require a Customer to provide a plan and specifications of Works that conform
to the District's Subdivision and Development Servicing Bylaw.
Each parcel that is less than 0.8 hectares (2 acres) shall be limited to one (1) Water Service. Each
parcel that is 0.8 hectares (2 acres) or greater shall be limited to two (2) Water Services, one of
which will be an Agricultural Irrigation Water Service or Seasonal Irrigation Water Service,
unless otherwise approved by the Director.
Notwithstanding section 5.4, if the Waterworks System does not have the capacity to provide an
Agricultural Irrigation Water Service or a Seasonal Irrigation Water Service as determined by the
Director, each parcel within a particular distribution system shall be limited to one (1) Residential
Water Service, unless otherwise approved by the Director.
The Director shall, in every case, approve the size of the pipe to be used in supplying any Water
Service connection and determine the location where the Water Service is to be installed.
Section 5.7 to 5.10 added by Bylaw 1103
All Premises that have been approved to connect to a District water system, and have not
previously paid for water Allotment, shall pay the minimum Allotment Fee as per Schedule A,
prior to connecting.
The minimum Allotment fee shall provide a Premises with an Allotment equal to the lot size to a
maximum of 0.40 hectares (1 acre).
Increases in Allotment for the purpose of irrigation must be approved by the Director.
5.10 When increasing Allotment for the purpose of irrigation, the Premise must increase to a minimum
of 0.80 hectares (2 acers). All Premises increasing Allotment for the purpose of irrigation shall pay
the Allotment Fee, as per Schedule A.
Section 5.11 added by Bylaw 1286
5.11
All Water Services are to be installed as per standard drawings outlined in the Subdivision and
Development Servicing Bylaw, or as approved by the Director.
WATER MAIN EXTENSIONS
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Where the Works do not exist adjacent to a proposed subdivision or development, or where the
Works do not exist along a portion of the Premises, the applicant shall, at their sole expense, be
required to extend the water main along the full frontage of the parcel being subdivided, and in
the location designated by the Director.
The requirements set out in 6.1 may be waived by the Director if:
The development is on land zoned agricultural; or
There is no potential for a future water main extension past that parcel lot boundary,
on the further condition that the Director shall determine the location of the end of the water
main and the water main shall front no less than three (3) meters of the parcel lot boundary.
All water main extensions are subject to the District's Subdivision and Development Servicing
Bylaw.
A Customer shall pay all Costs associated with installing the Customer's water main, which may
include pipe and all other appurtenances.
Sections 6.5 and 6.6 added by Bylaw 1286
Where a water main extension is proposed to service an existing residential parcel in an area
where the current Waterworks System does not meet the minimum residential fire flow
requirements, the extension must be designed and sized to accommodate future upgrades to the
Waterworks System that will enable it to meet the current residential fire flow standards.
Where the current Waterworks System does not meet the minimum residential fire flow
requirements for new servicing, the Director may require additional on-site fire protection
measures, which shall be secured through a covenant registered on the property title. These
measures may include, but are not limited to increased building setbacks, fire resistant
landscaping and building materials, and installation of residential fire sprinkler systems.
WATER TURN-ON OR TURN-OFF
Turn-on and turn-off User Fees as per Schedule A shall be charged per discrete event or
occurrence where District Staff leave and return from the Premises to provide the Water Service.
Other than emergency situations, Customer requests for water turn-on or turn-off must be made
at least 24 hours in advance.
In the case of a Water Service that is turned off due to non-compliance with the provisions of this
bylaw, the Water Service shall not be again turned on until the turn-off and turn-on User Fees
have been paid or the non-compliance has otherwise been rectified to the satisfaction of the
Director.
WATER SERVICE DISCONNECTION
When any Water Service is to be abandoned and/or disconnected the Customer shall notify the
Director and the Water Service must be severed either at the District curb-stop, at the District's
water main or as determined by the Director.
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All Costs associated with Water Service disconnections are the Customer's responsibility.
WATER METERING REGULATIONS
All Connected Water Services are to be metered with a Meter and all water must flow through
the Meter, unless a waiver of this requirement is granted pursuant to this bylaw.
All Customers shall permit District Staff to enter their Premises at all times upon receiving
reasonable notice in order to read, inspect, maintain or replace a Meter.
Where section 9.1 or 9.2 are not complied with, the Customer will be deemed Unmetered by the
District and charged the applicable Rates set out in Schedule B.
No person is permitted to:
in any way to tamper with a Meter;
damage or destroy a Meter, whether deliberately or negligently;
move a Meter, unless approved by the Director.
A Customer shall be responsible for the Costs associated with the repair or replacement or
installation of a Meter that is used in servicing the Customer's Premises.
Section 9.6(b) deleted and replaced by Bylaw 1286
Unless otherwise approved by the Director, each Water Service shall be limited to one Meter,
provided that each:
Water Use Classification on Mixed Use properties must be equipped with its own Meter
and the applicable Rates set out Schedule B apply to each Meter; and
A Dwelling Unit of a freehold duplex, triplex, fourplex, or a Bare Land Strata shall be
metered separately and are not considered Multifamily Residential.
Section 9.7(a) deleted and replaced by Bylaw 1286
All Meters:
shall be installed pursuant to the BC Building Code by a Qualified Plumber or District Staff
in conformance with the standard drawings set out in the Subdivision and Development
Servicing Bylaw, as amended from time to time;
are to be supplied and purchased through the District at the User Fees set out in Schedule
A; and
remain the property of the District.
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Section 9.8 amended by Bylaw 1286
With prior approval from the Director a Customer is permitted to have a Meter inside their
Dwelling Unit that does not transmit a radio frequency provided that the Customer installs a
functional Remote Meter Reading Pad that is accessible on the exterior of the Dwelling Unit.
Such Customers shall be charged a manual Meter reading User Fee for each reading as set out in
Schedule A.
METER PIT
The Director may require a Meter to be installed in a Meter Pit if a Customer has been using
Unmetered water, if a Customer plans to have more than one Dwelling Unit or connection point
prior to a Dwelling Unit, or any other related circumstance.
Subsections 10.2 through 10.5 deleted and replaced by Bylaw 1286
Meter Pits are required to be installed for all new Water Service connections that are not
Multifamily or Commercial. This may include new construction, replacement, or repairs of the
existing Water Service completed by the Customer or the District.
The Customer shall pay all Costs associated with a Meter Pit installation, as outlined in Schedule
A, unless a Meter Pit is installed at the District's discretion during a Water Service repair.
The location of a Meter Pit must be approved by the Director. Meter Pits may be installed within
a road right-of-way (on the untraveled portion of the road), on the Customer's land adjacent to
the Isolation Valve or as otherwise determined by the Director.
All Meter Pits:
shall be installed pursuant to the BC Building Code by a Qualified Plumber or District Staff
in conformance with the standard drawings set out in the Subdivision and Development
Servicing Bylaw as amended from time to time; and
remain the property of the District.
Where a Meter Pit has not been installed in accordance with this bylaw, the District shall only be
responsible for the Meter.
WATER CONSERVATION AND ALLOCATION REGULATIONS
In case of a water shortage or other emergency, the Director is authorized to suspend, regulate
or stop the supply of water to any or all Customers, including setting Allocations and certain
hours, days and time periods during which Customers shall not be permitted to use water
supplied by the District to sprinkle, irrigate or use water in any other manner as specified by the
Director.
No constant run fixtures, swamp coolers, or water to waste refrigeration units are permitted to
be Connected to the Waterworks System.
Every person that utilizes a Water Service for irrigating shall do whatever is necessary to prevent
waste of water and ensure that the water is contained on their land.
No Residential Water Service may use more than 38 liters per minute (10 US gal/minute), except
when suppressing an active fire.
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No Commercial Water Service may use more than 38 liters per minute (10 US gal/minute) per
300 square metres of floor area, except when suppressing an active fire.
No Agricultural Irrigation Water Service or Seasonal Irrigation Water Service may use more than
56.7 liters per minute per hectare of land with an Allotment (6.0 US gallons per minute per acre).
AGRICULTURAL AND SEASONAL IRRIGATION WATER SERVICE REGULATIONS
The Director shall determine the schedule for activating and de-activating Agricultural Irrigation
Water Services and Seasonal Irrigation Water Services.
Water turn-on and turn-off User Fees are not applicable to normal spring activation and fall
deactivation of Agricultural Irrigation Water Services and Seasonal Irrigation Water Services.
No Customer shall use an Agricultural Irrigation Water Service or Seasonal Irrigation Water
Service before the spring activation or after the fall de-activation, unless the Customer has
received approval for early turn-ons or late turn-offs from the Director.
Customers may request from the District early Agricultural Irrigation Water Service turn-on for
filling sprayers and irrigating new plantings. If an Agricultural Irrigation Water Service is turned
on early for filling sprayers or irrigating new plantings and is then used for other purposes, at the
Director's discretion, the Water Service may be turned off wherein the Customer will be required
to pay turn-on User Fees set out in Schedule A prior to re-activating the Water Service.
At the discretion of the Director an Agricultural Irrigation Water Service or Seasonal Irrigation
Water Service must be equipped with a Flow Control Valve.
Water supplied through an Agricultural Irrigation Water Service shall:
only be applied to active agricultural crops and/or livestock; and
not be used for the purposes of servicing or maintaining property aesthetics, which
includes but is not limited to, ornamental trees, shrubs, flowers, and turf areas.
Water supplied through an Agricultural Irrigation Water Service or Seasonal Irrigation Water
Service shall:
only be used on land with an Allotment;
not be used to irrigate another parcel of land;
not be transferred off the Premises except when suppressing an active fire.
HYDRANT AND FIRE SUPPRESSION SYSTEMS
No person other than District Staff shall open any District hydrant, standpipe or valves.
All fire suppression systems, including without limitation, hydrants, standpipes, valves and fire
sprinkler systems:
shall only be used for extinguishing an active fire; and
may be subject to additional requirements or conditions of use, as determined by the
Director.
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The Director, at his or her sole discretion, may exempt fire suppression systems, including
without limitation, hydrants and fire sprinkler systems, from the requirement to install a meter
pursuant to this bylaw.
Notwithstanding Section 13.2 of this bylaw, a Customer may submit an application to the
Director for use of a Private Hydrant or Standpipe or a District hydrant or standpipe for purposes
other than extinguishing an active fire. Applications must be approved by the Director and are
subject to User Fees set out in Schedule A.
CROSS CONNECTION CONTROL
No person shall connect, cause to be Connected or allow to remain Connected any piping, fixture,
fitting, container, appliance or Cross-Connection that may cause or allow Drinking Water quality
to become contaminated, degraded or polluted in any way and under any condition, including
but not limited to Backflow as a result of the disruption of the water supply from the
Waterworks System, unless an Approved Backflow Prevention Assembly has been installed and
tested in accordance with this section.
Where the Director or the Cross-Connection Control Officer determines there is an active or
potential Cross-Connection prohibited by this bylaw, written notice may be provided to the
Customer requiring correction of the issue within the time specified by installing an Approved
Backflow Prevention Assembly. All Costs associated with the correction shall be the
responsibility of the Customer.
Each Customer shall, upon the installation of an Approved Backflow Prevention Assembly have
the unit tested by a certified Backflow Prevention Assembly Tester as required by the Director or
the Cross-Connection Control Officer. The results of all inspections and testing shall be submitted
to the District.
A new Water Service connection shall not be turned on until the Customer's Premises has been
inspected by the Building Inspector, Director, or the Cross-Connection Control Officer for
connections and Cross-Connections prohibited by this section.
14.5
All fire suppression systems shall have an approved testable backflow prevention assembly
installed. A testable double check detector assembly (DCDA) is required where the service line is
greater than 50mm in diameter.
14.6
A consumer to whom notice has been given under this section shall correct the connection or
cross-connections by installing or testing an approved backflow prevention assembly in
accordance with the most updated version of the CSA Standard B64.10/B64.10.1 and
amendments thereto.
WATER RATE REGULATIONS
Customers shall pay to the District the applicable rates associated with a Water Use
Classification as set out in Schedule A and Schedule B, plus applicable taxes.
Residential
Added by
Bylaw 1103
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 15 of 22
Where there is more than one Distinct Premises on a parcel, the metered base Rate will be
multiplied by the number of Distinct Premises, except where a Distinct Premises is a
Registered Secondary Suite or Registered Accessory Suite.
A vacant Premises where the Customer uses the Residential Water Service for irrigating
will be invoiced as Seasonal Irrigation as set out in Schedule B.
Deleted and replaced by Bylaw 1217, 2023
Non-connected Residential Customers shall be charged a Non-connected User Fee as per
Schedule B.
Customers that use stock water from a Residential Water Service are eligible for a credit as
per Schedule C.
Commercial
Commercial metered base Rates shall be determined by the size of Meter servicing the
Premises as per Schedule B.
Commercial Unmetered Rates shall be determined by the size of Water Service Connected
to the Premises as per Schedule B.
The base rates for Commercial Customers with more than one Meter shall be determined
by adding each individual Meter size together and, if required, rounded to the closest
Meter size.
Deleted and replaced by Bylaw 1217, 2023
Non-connected Commercial Water Services shall be charged a Non-connected User Fee
set out in Schedule B.
Agri-tourism Accommodation Water Services shall be charged the Commercial Rate as set
out in Schedule B.
Seasonal Irrigation and Agricultural Irrigation
Agricultural Irrigation and Seasonal Irrigation User Fees shall be charged as per Schedule
B.
Seasonal Accommodation For Farm Help Connected to an Agricultural Irrigation Water
Service shall not be subject to additional User Fees or Rates.
Agricultural Irrigation Rates shall be calculated per hectare of land that has an Allotment.
A minimum charge at 0.40 hectares (1.0 acres) shall apply.
Deleted and replaced by Bylaw 1217, 2023
Where a Premises has an Allotment intended for farming but does not have an Agricultural
Irrigation Water Service or Seasonable Irrigation Water Service, a Non-connected User
Fee shall be charged as set out in Schedule B.
If a Premises loses Farm Status in any given calendar year, Seasonal Irrigation Rates will
commence January 1st of the following year.
Agricultural rates as per Schedule A will apply as of January 1st of the calendar year in
which a Premises obtains Farm Status.
BILLING
Invoices or notices requiring payment of User Fees and Rates pursuant to this bylaw are deemed
to have been delivered to the Customer on the date on which it was mailed. Failure to receive
such invoice or notice does not negate the responsibility of the Customer from paying the User
Fees and rates established by this bylaw.
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 16 of 22
Deleted and replaced by Bylaw 1286, 2025
Invoices for User Fees shall be charged quarterly and are payable by each Customer with the
following billing cycles and due dates, or as otherwise approved by the Director:
Interest on User Fees and Rates remaining unpaid after the applicable due date shall be charged
at 1.5% per month compounded annually.
Where it is determined that incorrect billing has taken place, charges and/or refunds shall be
processed accordingly. Such charges and/or refunds shall not exceed a period of two (2) years
prior to the date of notification of incorrect billing.
All Customers are considered Connected to the Waterworks System on the date a building
permit is issued for the Premises ("Date of Connection").
Billing of Rates shall commence on the full Billing Cycle immediately following the Date of
Connection. Where the connection is for newly constructed Commercial or Multi-family
Residential structures billing shall commence on the second full Billing Cycle from the Date of
Connection.
Subject to the discretion of the Director, where parcels or dwellings share a common Meter, the
title holder or the strata corporation, in the case of a strata plan, will be invoiced.
Any amount payable in accordance with this bylaw remaining unpaid after the thirty-first (31st) of
December in any given year shall be deemed taxes in arrears in respect of the parcels of land
served by the Water Service and such amounts shall be recoverable as taxes under the Local
Government Act.
The Director shall classify Customers, owners of parcels or owners of real property in accordance
with the categories pertaining to particular water systems within the District, as set out in the
schedules to this bylaw, if applicable.
No monies received by the District in payment of User Fees or Rates chargeable under this bylaw
or under any amendment thereto, shall be applied to the payment of the User Fees or Rates for
the then current month, until all other User Fees or Rates, which shall have become due in
previous months, plus applicable interest, have been fully paid.
Billing of Fees and Charges to the City of Kelowna shall be invoiced in accordance with Schedule
E.
PENALTIES
No person shall do any act or suffer or permit any act or thing to be done in contravention of this
bylaw.
Billing Cycle
Due Date
January 1 to March 31
May 31
April 1 to June 30
August 31
July 1 to September 30
November 30
October 1 to December 31
February 28
Added by
Bylaw 1196
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 17 of 22
Any person who violates a provision of this bylaw or who suffers or permits any act or thing to be
done in contravention or in violation of any of the provisions of this bylaw or who neglects to do
or refrains from doing anything required to be done by any of the provisions of this bylaw,
commits an offence and is liable on summary conviction to a penalty not exceeding Ten Thousand
Dollars ($10,000.00) plus the cost of prosecution.
Each day that the violation continues to exist shall constitute a separate offence.
REPEALS
Water Regulation and Rates Bylaw 633, 2007 and any amendments thereto are hereby repealed
in their entirety.
SEVERABILITY
If any provision of this bylaw is held to be invalid by a court of competent jurisdiction, the
provision may be severed from the bylaw and such invalidity shall not affect the validity of the
remaining portions of this bylaw.
EFFECTIVE DATE
This bylaw shall come into full force and effect on January 1, 2017.
CITATION
This bylaw may be cited as "Water Regulation and Rates Bylaw 984, 2016".
READ A FIRST TIME this 6th day of December, 2016.
READ A SECOND TIME this 6th day of December, 2016.
READ A THIRD TIME this 6th day of December, 2016.
ADOPTED this 20th day of December, 2016
Original signed by James Baker
Original signed by Reyna Seabrook
Mayor
Corporate Officer
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 18 of 22
Schedule A deleted and replaced by Bylaw 1286, 2025
Schedule A
User Fees
Fee Item
User Fee
Standard Installation1
Complex Installation2
Water Services
Installation3,4
25mm and less
$3,900
$6,400
38mm
$4,300
$6,800
50mm
$5,000
$7,500
Road Crossing3,4,5,
25mm and less
$6,700
$9,200
38mm
$7,100
$9,600
50mm
$7,800
$10,300
All other Water Service installations
Actual Cost
Actual Cost
Turn on/off
Turn on/off Service Call
$150 each
Turn on/off Service Call after business hours
$250 each
Connection Fee
General Connection Fee
$1,000 per connection
Allotment Fee
Per Hectare (minimum 0.4 hectare)
$29,536.46
Hydrant and Standpipe Fee
Setup & Take down (combined)
$90 each occurrence
Daily Use
$45 per day
Consumption
$2.45 per cubic metre
Water Meters
Meter Prices
Actual Cost
Meter Pit Installation
$3,000
$4,500
Manual Meter reading fee
$180 per year
1Applies to installations less than 6 metres in length.
2Applies to installations that require utility pole holds, or hydrovac daylighting, or driveway/sidewalk
concrete replacement, or asphalt replacement greater than 4 square metres.
3Includes meter pit installations but excludes water meters and backflow preventers.
4Water service installations deeper than 2m will be estimated and charged the actual cost.
5Road crossings means a water service installation that requires work and asphalt removal within the
road right of way."
Schedule B deleted and replaced by Bylaw 1217, 2023
Schedule B
Water Rates
The following Rates apply to Customers Connected to the following systems:
-
Lake Country Water System
-
Coral Beach Water System
-
Lake Pine Water System
RESIDENTIAL
Category
2023
2024
2025
2026
2027
2028
Annual Base Rate
Residential
$468
$511
$558
$610
$670
$737
Multi-family Residential
$374.40
$408
$446
$488
$536
$590
Unmetered
$3,200
$3,520
$3,870
$4,260
$4,685
$5,155
Consumption
Per cubic metre
Residential
$0.86
$0.98
$1.13
$1.29
$1.42
$1.56
Multi-family Residential
AGRICULTURAL IRRIGATION
2023
2024
2025
2026
2027
2028
Annual Cost per Hectare
$308.88
$323.71
$353.36
$385.48
$425.02
$469.60
Annual Cost per Acre
$125
$131
$143
$156
$172
$190
SEASONAL IRRIGATION
2023
2024
2025
2026
2027
2028
Base Rate
$150
$164
$179
$195
$215
$236
Consumption per Cubic Metre
$0.86
$0.98
$1.13
$1.29
$1.42
$1.56
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 2 of 22
COMMERCIAL
Meter Size*
Category
Base Rate
2023
2024
2025
2026
2027
2028
25mm and less
Metered
$468
$511
$558
$610
$670
$737
Unmetered
$3,200
$3,520
$3,872
$4,259
$4,685
$5,154
38mm
Metered
$1,020
$1,122
$1,234
$1,358
$1,493
$1,643
Unmetered
$7,040
$7,744
$8,518
$9,370
$10,307
$11,338
50mm
Metered
$1,260
$1,386
$1,525
$1,677
$1,845
$2,029
Unmetered
$8,640
$9,504
$10,454
$11,500
$12,650
$13,915
75mm
Metered
$1,560
$1,716
$1,888
$2,076
$2,284
$2,512
Unmetered
$10,560
$11,616
$12,778
$14,055
$15,461
$17,007
100mm
Metered
$1,920
$2,112
$2,323
$2,556
$2,811
$3,092
Unmetered
$13,120
$14,432
$15,875
$17,463
$19,209
$21,130
150mm
Metered
$2,400
$2,640
$2,904
$3,194
$3,514
$3,865
Unmetered
$16,320
$17,952
$19,747
$21,722
$23,894
$26,284
200mm
Metered
$3,000
$3,300
$3,630
$3,993
$4,392
$4,832
Unmetered
$20,480
$22,528
$24,781
$27,259
$29,985
$32,983
250mm
Metered
$3,900
$4,290
$4,719
$5,191
$5,710
$6,281
Unmetered
$26,560
$29,216
$32,138
$35,351
$38,886
$42,775
2023
2024
2025
2026
2027
2028
Consumption per Cubic Metre
$0.86
$0.98
$1.13
$1.29
$1.42
$1.56
*Unmetered Base Rate is determined by service line size.
ANNUAL NON-CONNECTED
2023
2024
2025
2026
2027
2028
User Fee - Lake Country Water System
$100
$240
$275
$300
$330
$365
User Fee - Coral Beach Water System
$248
$248
$275
$300
$330
$365
User Fee - Lake Pine Water System
$260
$260
$275
$300
$330
$365
Schedule C
Stock Watering Credit Calculation
A credit to an account for Stock Watering shall apply under the following circumstances:
-
The Premises has Farm Status.
-
The stock water is being supplied from the Residential service line.
-
The dollar value, as calculated below, exceeds $15 dollars per month.
The formula used to calculate Stock Watering Costs will be as follows:
-
Number of Animals x Daily Water Consumption for Type of Animal (from Table 1) x number of day in
that month x water consumption fee per cubic metre.
-
Each different type of animal will be calculated independently and their cost added together.
If the Stock Watering cost is calculated to be greater than $15 dollars per month the total amount
calculated will be applied to the account. The credit amount cannot reduce the water consumption fee to
less than $10 dollars per month.
Table 1
Bylaw 984, 2016 CONSOLIDATED 2025-08-19
Page 2 of 22
Schedule D
City of Kelowna Fees and Charges
1. Bulk Charge
Year
Per cubic metre
2023
$0.68
2024
$0.77
2025
$0.88
2. Capital Limit Adjustment Charge
1 litre per second (Maximum Day Demand) = $226, 590