Waterworks Bylaw No. 3620 (consolidated to April 2, 2025)
North Cowichan, British Columbia
· No. 3620
· adopted 2016-06-15
· summary & facts
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CONSOLIDATION
WATERWORKS BYLAW
Bylaw No. 3620
Current to October April 2, 2025
Last amended on March 19, 2025
Consolidated and printed by authority of the Corporate Officer under
The Corporation of the District of North Cowichan Consolidation and Revision Authority Bylaw 3514
2
Amendments
Number
Amendment Bylaw Number
Effective Date
dd mmm yyyy
3624
Amends Section 18 subsections 1 and 2
7 Dec 2016
3676
Repeal Section 46 and substitute
21 Feb 2018
3874
Renaming Section 20 and deleting its entirety and replacing
same
07 Sep-2022
3904
Add definition for "collector"; amend several Sections and
replace Schedule 1
19-Apr-2023
3935
Strike out Sections 42 and 46 and substitute; delete Sections 43
and 48
04-Oct-2023
4004
Add subsection (3) to section 3 - to enable the Director of
Engineering to deny service connections where insufficient
capacity exists
19-Mar-2025
3
The Corporation of the District of North Cowichan
Waterworks Bylaw
Bylaw 3620
Contents
PART 1 - INTERPRETATION
1
Definitions
PART 2 - WATER CONNECTIONS
2
Applying for water service
3
Watermain extensions and rebates
4
One connection per property
5
Connection to other waterworks system
6
Underground pipes
7
Pressure reducing and relief valves
8
Connection costs
PART 3 - METERS
9
Meter requirement
10
Right to ask for meter
11
Type and arrangement of meters
12
Location of meters
13
Cost of meter installation and repair
14
Relocation of meters
15
Maintenance of meters
16
Rereading, inspecting and testing of meters
PART 4 - WATER CONSERVATION & PROHIBITED USES
17
Water conservation measures
18
Notice of water use restrictions
19
Exemptions
20
Garden irrigation permits
21
Non-compliance with water conservation measures
22
Prohibited uses of water
PART 5 - WATERWORKS SYSTEM
23
Work to be done by Municipal employees
24
Access to Municipal watersheds
25
Use of hydrant, valve or hose connection
26
Obstructing access to the waterworks system
27
Interference with waterworks system
28
Turning service on or off
4
29
Maintenance of apparatus on premises
PART 6 - CROSS-CONNECTION CONTROL AND BACKFLOW PREVENTION
30
Condition of service
31-39 Cross connection and backflow prevention
40
Auxiliary water supplies
41
Installation of noncompliant apparatus
PART 7 - WATER FEES
42
Payment of water rates
43
Deleted [BL3935]
44
Fee reduction
45
Failure of meter
46-47 Penalties and remedies for unpaid water rates
48
Deleted [BL3935]
PART 8 - DISCONNECTION
49
Disconnection
PART 9 - GENERAL
50
No obligation to supply water
51
Inspections
52
Non-compliance
53
Penalty
54
Repeal
The Council of The Corporation of the District of North Cowichan enacts as follows:
PART 1 - INTERPRETATION
Definitions
1
In this Bylaw:
"Approving Officer" means the person so appointed under section 77 [appointment of municipal
approving officers] of the Land Title Act;
"backflow prevention device" means a backflow preventer that complies with requirements of
the Canadian Standards Association document entitled Selection and Installation of backflow
preventers/Maintenance and field testing of backflow preventers, published in 2011, as amended
from time to time;
"backflow tester" means a person holding a valid certificate from the British
Columbia Water and Waste Association for testing backflow prevention devices;
"collector" has the same meaning as 'collector' under the Community Charter. [BL3904]
"consumer" means an owner or occupier of premises served by the waterworks system;
"cross-connection" means an actual or potential connection between a potable water system
and a source of pollution or contamination;
"Director of Engineering" means the person so appointed by the Chief Administrative Officer;
[BL3874]
"fire service" means any installation which may be provided to supply water, over and above
what the consumer usually requires, for firefighting purposes;
5
"hand water" means to water a lawn, tree, garden, shrub or other plant on a property from a
bucket, or using a spring-loaded nozzle attached to a water hose;
"hydrant" means a device equipped with special threaded connections installed by the
Municipality within a highway, municipal right-of-way, easement or on municipal property,
connected to a water main to supply water for fire protection purposes, and includes a standpipe;
"main" means a pipe, including valves, fittings and other appurtenances other than a service
connection, pumping station, treatment plant or reservoir in the waterworks system;
"meter" means a device used to measure and indicate the volume of water passing through the
device and may include remote reading accessories;
"micro-drip irrigation" means an irrigation method that saves water by allowing water to drip
slowly to the roots of plants, either to the soil surface or directly onto the root zone, through a
network of valves, pipes, or tubes that uses less than 20 gallons per hour at less than 25 psi. A
weeper hose, which slowly emits water through very small holes, is considered micro irrigation or
drip irrigation. A soaker hose, which emits water as a spray stream, is not considered micro
irrigation or drip irrigation; [BL3874]
"residential premise" means any building, structure, or part thereof, used or intended to be
used, as a self-contained place of abode and includes any form of strata lot ownership served by
a common meter;
"sprinkle or sprinkling" means the application or distribution of water on lawns, gardens or
boulevards by sprinkling or spraying but does not include the method known as "drip irrigation"
nor hand watering;
"sprinkler" means a conventional irrigation system, a sprinkler system, or a hose connected to a
sprinkler, but excludes a hand-operated hose equipped with a shut-off nozzle or a micro-
irrigation or drip-irrigation system; [BL3874]
"structure" means any construction fixed to, supported by, or sunk into land or water but
excludes concrete slabs and retaining walls;
"unit" means each section or suite of a residential premise, or senior citizen's housing complex
used or intended to be used as a place of residence or abode, or each section of a commercial
premise containing a separate business;
"water" means water supplied by the Municipality;
"water connection" means a pipe and the necessary valves and protective boxes, connections,
thaw wires, and any other material necessary to and actually used to connect the water main to a
curb stop, or meter setter;
"water service" means the supply of water from the waterworks system to any person, company
or corporation and all pipes, taps, valves, connections, meters and other things necessary to or
actually used for the purpose of such supply;
"waterworks system" is an administrative term used to refer, collectively, to all North Cowichan
water local area services.
6
PART 2 - WATER CONNECTIONS
Applying for water service
2
(1)
Every owner of real property within a water local area service, who desires water service,
must apply for a connection in writing to the Director of Engineering in the form
prescribed by the Director of Engineering.
(2)
A person constructing a new building or structure within a water local area service, who
wants the waterworks system to service the building or structure, must
(a)
apply to connect the building or structure to the waterworks system, and
(b)
connect the building or structure to the connection servicing the property on
which the building or structure is located, if the application is approved.
(3)
Each parcel must be serviced by a separate connection to the waterworks system.
(4)
Unless the Approving Officer waives road frontage requirements for the purpose of
subdivision, the Municipality must not supply water service
(a)
to any building or structure which does not have road frontage, or
(b)
through a private easement.
Watermain extensions and rebates
3
(1)
An application for a water connection that requires a watermain extension must not be
approved without Council approval.
(2)
Subject to sections 507 and 508 of the Local Government Act, an applicant must pay the
full cost of a watermain extension.
(3)
Nothing in this Bylaw requires the District of North Cowichan to provide water
service to any parcel if any of the following apply:
(a)
the Council considers the cost to provide the service to be excessive; or
(b)
the Director of Engineering considers the waterworks system to not have sufficient
capacity, whether in terms of quantity, flow, pressure, or otherwise, to support the
connection; or
(c)
the Director of Engineering considers connection to the waterworks system to be
otherwise inappropriate. [BL4004]
One connection per property
4
(1)
The Municipality must provide only one water service connection to a parcel.
(2)
The water service connection provided must be
(a)
at least 19 mm in size for a residential parcel, and
(b)
of such size as determined by the Director of Engineering, for a commercial parcel.
(3)
If more than one property is served by one connection to a watermain, the Municipality
may disconnect the service until each property is, at the expense of the property owner,
directly connected to the watermain in accordance with this Bylaw.
7
(4)
For a commercial water service connection larger than 51 mm, a consumer must apply to
the Director of Engineering and pay the connection fee set out in the Fees Bylaw before
such connection is made.
Connection to other waterworks system
5
If a connection or cross-connection exists between the waterworks system and any other water
supply system or source of water supply,
(a)
the Municipality must, at the owner's expense, disconnect that service immediately
and reconnect to the waterworks system, and
(b)
the owner must pay the applicable fees set out in the Fees Bylaw.
Underground pipes
6
(1)
All underground water service pipes must be placed at least
(a)
600 mm below the surface of a landscaped grade, and
(b)
900 mm below a driveway grade.
(2)
Any other water pipe must be properly protected so as to prevent freezing.
Pressure reducing and relief valves
7
A consumer must provide a pressure reducing valve and a pressure relief valve if
(a)
the water pressure in the watermain serving the consumer's premises exceeds
550 kPa (80 psi), or
(b)
the Director of Engineering so directs the consumer in order to avoid damage.
Connection costs
8
(1)
On approving an application to connect to the waterworks system, the Director of
Engineering must have the necessary connection or connections made.
(2)
An applicant must pay the connection fee set out in the Fees Bylaw at the time the
application is made.
PART 3 - METERS
Meter requirement
9
(1)
A meter must be installed on the following connections to a Municipal water main:
(a)
every new connection,
(b)
an existing connection where an upgrade to the water service is required by the
Director of Engineering,
(c)
any existing connection where section 24 of this Bylaw is violated.
(2)
Every fire service must be installed so that water used or that may be used for other than
to fight a fire is metered.
(3)
A fire service that may be used for fire purposes only must have a detector check valve
installed instead of a meter.
8
(4)
If water from a service having a detector check valve is used other than to fight a fire, the
Director of Engineering must shut off the service until a meter is installed on the service at
the owner's expense.
(5)
Each meter and detector check valve used on a fire service must be as approved by the
Director of Engineering.
(6)
The cost of every meter, gate valve, and detector check valve and their installation,
required by this section, must be borne by the owner or occupant of the premises or
property where a fire service is located.
9
Right to ask for meter
10
A consumer who suspects their water service is leaking
(a)
may ask the Municipality to install a meter, and
(b)
must pay all applicable fees set out in the Fees Bylaw.
Type and arrangement of meters
11
The Director of Engineering must determine the type, size and arrangement of a meter, pipe, and
flow detecting device to establish a water service, or subsequently move or change a meter.
Location of meters
12
(1)
The Director of Engineering may require a meter to be located on private property or on a
highway.
(2)
The consumer must provide unobstructed access to a meter, and appurtenances used to
read the meter, on private property, in a statutory right of way, or in a registered
easement.
(3)
A hedge, planting or structure must not be placed so as to obstruct access to a meter.
(4)
On private property, the pipes, valves, and other appurtenances to the meter must be
installed in accordance with the standards specified in the British Columbia Building Code
- Book II (Plumbing Systems).
(5)
A meter, pipe, valve and appurtenance, must be installed by either the Municipality or, at
the Director of Engineering' discretion, the owner of the property being provided with the
water service.
Cost of meter installation and repair
13
(1)
A person must not turn on, turn off or tamper with any meter.
(2)
A consumer must pay the cost to install or repair damage to the meter or meter box on or
for their property.
Relocation of meters
14
On written application to the Director of Engineering, and payment of a meter relocation fee set
out in the Fees Bylaw, the Municipality may allow a meter's location or elevation to be changed.
Maintenance of meters
15
(1)
The Municipality must
(a)
maintain and repair a meter, or water connection, rendered unserviceable by
reasonable wear and tear, and
(b)
renew and replace a meter or water connection, if necessary.
(2)
Where maintenance, repair, renewal or replacement of a meter or water connection is
rendered necessary by the act, neglect or carelessness of the consumer, or an invitee of
the consumer, the consumer is liable for any expense incurred by the Municipality.
10
Rereading, inspecting and testing of meters
16
(1)
If a consumer questions, in writing, the accuracy of the record of their water meter, the
Municipality must have the meter reread.
(2)
The Municipality must also, upon written request and deposit with the Director of
Engineering of a meter testing fee set out in the Fees Bylaw, test the meter and have a
report on it made.
(3)
If the test discloses an error against the consumer of more than 5%, the Municipality must
refund the meter testing fee to the consumer, install an accurate meter, and adjust the
consumer's bill accordingly.
(4)
If the test of such meter shows an accurate measurement of water, or an error in favour of
the consumer, the Municipality must retain the meter testing fee to cover part of the cost
of testing the meter.
PART 4 - WATER CONSERVATION & PROHIBITED USES
Water conservation measures
17
(1)
Stage 1 water conservation measures are in effect from May 1 through October 31 each
year.
(2)
The Director of Engineering must determine when stage 1 water conservation measures
are insufficient for effective water conservation and may authorize stage 2, stage 3, or
stage 4 water conservation measures.
(3)
A person shall only use a sprinkler to water a lawn, vegetable garden, fruit trees,
ornamental trees, shrubs, or flower gardens on their designated days for a maximum of 2
hours per day, except between the hours of 9:00 a.m. and 7:00 p.m.
(a)
for even numbered addresses, the designated days are on
(i) Wednesdays and Saturdays during stage 1
(ii) Wednesdays during stage 2
(b)
for odd numbered addresses, the designated days are on
(i) Thursdays and Sundays during stage 1
(ii) Sundays during stage 2 [BL3904]
(4)
A person must not use a sprinkler to water a lawn, vegetable garden, fruit trees,
ornamental trees, shrubs, flower gardens, at any time during stage 3 and stage 4.
(5)
A person shall only hand water or use micro-drip irrigation on vegetable gardens, or fruit
trees as follows:
(a)
for a maximum of 4 hours per day during stage 1 and stage 2; or,
(b)
for a maximum of 2 hours per day during stage 3 and stage 4
except between the hours of 9:00 a.m. and 7:00 p.m. [BL3904]
(6)
A person shall only hand water or use micro-drip irrigation on ornamental trees, shrubs, or
flower gardens as follows:
(a)
for a maximum of 2 hours per day during stage 1 and stage 2; or,
11
(b)
for a maximum of 1 hour per day during stage 3 and stage 4
except between the hours of 9:00 a.m. and 7:00 p.m. [BL3904]
(7)
Despite subsection 17 (3) above, a person may hand water or use micro-drip irrigation on
lawns as follows:
(a)
for a maximum of 2 hours per day during stage 1; or,
(b)
for a maximum of 1 hour per day during stage 2
except between the hours of 9:00 a.m. and 7:00 p.m. [BL3904]
(8)
Despite subsection 17 (3) above, a person shall be permitted to use a sprinkler on new
lawns as follows:
(a)
for a maximum of 2 hours per day during stage 1; or,
(b)
for a maximum of 1 hour per day during stage 2 and stage 3,
except between the hours of 9:00 a.m. and 7:00 p.m., and subject to the person obtaining
an irrigation permit for additional watering in accordance with section 20 of this Bylaw.
[BL3904]
(9)
Despite subsection 17 (4) above, a person shall be permitted to hand water or use micro-
drip irrigation on new lawns as follows:
(a)
for a maximum of 2 hours per day during stage 1; or,
(b)
for a maximum of 1 hour per day during stage 2; or,
(c)
for a maximum of 1 hour per day during stage 3, subject to the irrigation permit for
additional watering being issued in accordance with section 20 of this Bylaw
except between the hours of 9:00 a.m. and 7:00 p.m. [BL3904]
(10)
A person shall only:
(a)
fill a swimming pool or hot tub during stage 1 and stage 2; or,
(b)
fill a swimming pool or hot tub during stage 3 and stage 4 for the purpose of
topping up the swimming pool or hot tub; or
(c)
wash a vehicle or boat during stage 1 and stage 2; or,
(d)
wash a vehicle or boat during stage 3 for the purpose of applying paint or
preservatives; or
(e)
wash a house, driveway or sidewalk during stage 1; or,
(f)
wash a house, driveway or sidewalk during stage 2 and stage 3 for the purpose of
preparing to apply paints or preservatives, or to pour concrete.
(11)
A person must not hand water or use micro-drip irrigation on lawns at any time during
stage 3 or stage 4.
(12)
During stage 4, a person must not:
(a)
use a sprinkler to water a new lawn; or,
(b)
hand water or use micro-drip irrigation on a new lawn; or,
12
(c)
wash a vehicle or boat; or,
(d)
wash a house, driveway, or sidewalk.
(13)
Schedule 1 (Water Restrictions Table) is included in and forms part of this Bylaw. [BL3874]
Notice of water conservation measures
18
(1)
The Municipality shall notify a consumer of a prohibition or limitation imposed on the use
of water in accordance with this Bylaw. [BL3874]
(2)
The notice requirement under subsection (1) shall be given using at least one of the
following methods: website, social media, signage placed in relevant public locations,
publishing in local newspaper, radio, television station broadcasting in the area where the
prohibition or limitation is to be imposed. [BL3874]
(3)
In the event of an emergency, notice is considered to be immediate and the Municipality
must make all reasonable efforts to distribute the notice as quickly as possible.
Exemptions
19
(1)
Despite section 17 of this Bylaw
(a)
the Municipality is exempt from the sprinkling restrictions under section 17 and may
water any lawn, tree, shrub, garden, planter, or sport field on municipal lands, subject
to reduced water use and irrigation timings being adjusted to reduce evaporation
and avoid time of higher water consumption; and,
(b)
School District 79 is exempt from the sprinkling restrictions under section 17 in
relation to sport fields only, subject to reduced water use and irrigation timings
being adjusted to reduce evaporation and avoid time of higher water consumption,
unless ordered otherwise by resolution of Council.
(2)
Despite subsections 17 (10)(d) and 17 (10)(f), a commercial enterprise which requires water
use to facilitate normal business activities is exempt from some Stage 2 and 3 water
restrictions. These include nurseries, turf farms or tree farms, car wash / detailers, power
washing companies, window washing companies, etc. [BL3874, BL3904]
Irrigation permits
20
(1)
A person must apply to the Municipality for an irrigation permit when additional watering
is required during stage 1 to:
(a)
use a sprinkler on a new lawn when water conservation measures are in effect; or,
(b)
hand water or to use micro-drip irrigation on a new lawn during stage 3, in
accordance with the terms of the irrigation permit. No new irrigation permits will be
issued during stage 2 or stage 3.
(2)
An applicant must pay the Municipality the irrigation permit fee set out in the Fees and
Charges Bylaw. [BL3874]
Non-compliance with water conservation measures
21
(1)
A Municipal employee may enter on a property whose owner or occupier is suspected of
violating a water conservation requirement, and
13
(a)
require the owner or occupier to comply with a water conservation requirement, or
(b)
turn off the source of non-compliance if the owner or occupier is not present.
(2)
The Municipality may stop supplying water temporarily to a property whose owner or
occupier is violating a water conservation requirement.
(3)
If the Municipality stops supplying water temporarily under subsection (2), the owner or
occupier must pay the applicable fees set out in the Fees Bylaw.
Prohibited uses of water
22
(1)
A consumer must not do the following:
(a)
allow water to run to waste, whether willfully or by allowing leaky, imperfect,
defective or improper taps, pipes, meters, indicators or other fixtures to remain
unrepaired;
(b)
sell, give or dispose of water;
(c)
allow water to be carried, taken away, used or applied to or for
(i)
another person's benefit or use, or
(ii)
a use or benefit other than the consumer's own use or benefit in the usual
course of the purpose for which the same is supplied;
(d)
increase the amount of water to which the consumer is entitled under this Bylaw;
(e)
use water from a service bypassing a meter;
(f)
use water from a metered service for which a meter has not yet been installed;
(g)
supply water, using a sprinkler or otherwise, to a premise or a property other than
that in respect of which the consumer has paid the applicable rates set out in the
Fees Bylaw;
(h)
use water for the purpose of washing any street, lane or public thoroughfare,
unless authorized by the Director of Engineering.
(2)
A Municipal employee must make reasonable attempts to notify a consumer violating the
previous subsection.
(3)
When notified under the previous subsection, the consumer must discontinue the
violation immediately or face disconnection of their premises from the waterworks system.
(4)
A consumer whose premises are disconnected from the waterworks system under the
previous subsection must pay the applicable fees set out in the Fees Bylaw.
PART 5 - WATERWORKS SYSTEM
Work to be done by Municipal employees
23
All work on the waterworks system on public land or in a public right of way must be done by
Municipal employees, except as directed, in writing, by the Director of Engineering.
14
Access to Municipal watersheds
24
(1)
A person must not enter a Municipal watershed used as a reservoir for the waterworks
system, without the prior written authorization of the Director of Engineering.
(2)
Subsection (1) does not apply to an employee of the Municipality or a member of the
North Cowichan Fire Department, in the course of the employee's or member's duties.
Use of hydrant, valve or hose connection
25
(1)
A person must not open or use water from a Municipal hydrant, valve or hose connection,
without a permit from the Director of Engineering.
(2)
Subsection (1) does not apply to a Municipal employee or firefighter in the course of their
duties.
(3)
A person who receives a permit under this Bylaw from the Director of Engineering to
open, or use water from, a hydrant, valve or hose connection, must
(a)
pay a water use permit fee, and damage deposit set out in the Fees Bylaw,
(b)
keep an accurate record of
(i)
every date on which water is taken,
(ii)
the number of every hydrant,
(iii)
the approximate quantity of water taken, and
(iv)
the purpose for which water was used,
(c)
forward the record referred to in the previous paragraph to the Director of
Engineering within
(i)
30 days of the expiry of the permit, or
(ii)
5 days, upon request by the Director of Engineering, and
(d)
not use unauthorized equipment or fittings in conjunction with the waterworks
system.
(4)
The Municipality may deduct from the damage deposit referred to in the previous
subsection
(a)
a water use fee, or
(b)
the amount to repair any damage resulting from the use of a hydrant, valve or
hose connection.
(5)
The Director of Engineering may direct a Municipal employee to open or close a hydrant,
valve or hose connection, at the permit holder's expense.
(6)
Unauthorized equipment or fittings attached to the waterworks system may be
(a)
seized by the Municipality and
(b)
retrieved by the owner upon payment of the fee set out in the Fees Bylaw.
15
(7)
A person must not use water from a Municipal hydrant for a purpose other than the
following:
(a)
constructing or maintaining a road or public utility;
(b)
developing a subdivision;
(c)
fire protection;
(d)
commercial lawn or yard care;
(e)
commercial power washing.
(8)
The Director of Engineering may require a person who has been granted a permit to use a
hydrant to install a backflow prevention device on any tanker or other device receiving
water from a hydrant.
(9)
The Municipality may, without liability for any resulting damage, revoke a permit issued by
the Director of Engineering and prevent the use of a hydrant for any reason.
(10)
A permit to use a hydrant, valve or hose connection expires no later than December 31 of
the year the permit was issued.
Obstructing access to the waterworks system
26
(1)
A person must not obstruct or impede in any way, access to a hydrant, valve, corporation
stop, meter, curb stop, or other fixture or property connected with or belonging to the
waterworks system.
(2)
The Municipality may remove any obstruction to the waterworks system at the expense of
the person who violates subsection (1).
(3)
Any structure, vegetation or other obstruction blocking access or good visibility to a
hydrant or water connection may be removed by the Municipality at the expense of the
owner of the adjacent property.
Interference with waterworks system
27
(1)
Unless authorized by this Bylaw, a person must not
(a)
operate,
(b)
interfere or tamper with, or
(b)
cause or allow to be caused, in any way, damage to a hydrant, valve, corporation
stop, meter, curb stop, or other fixture or property connected or belonging to the
waterworks system.
(2)
The Municipality may perform any necessary consequential repairs or inspections at the
expense of the person who violates subsection (1).
Turning service on or off
28
(1)
A person must not apply to turn off the water from any premises in use or occupied by
any other person until the person's use or occupancy of the premises stops and the
premises are vacated.
16
(2)
A person must not turn off a water service turned on by the Municipality or turn on a
water service turned off by the Municipality.
(3)
If a water service turned on by the Municipality is turned off by a person other than an
employee of the Municipality, the owner is liable to pay all applicable fees set out in the
Fees Bylaw.
(4)
If a water service turned off by the Municipality is turned on by a person other than an
employee of the Municipality,
(a)
the service is considered to have been continued from the date on which it was
turned off, and
(b)
the owner is liable for all applicable fees set out in the Fees Bylaw.
(5)
Other than in an emergency, a person requiring their water service to be turned on or off
after regular business hours must pay the fees set out in the Fees Bylaw.
Maintenance of apparatus on premises
29
(1)
Every consumer must ensure that all taps, fittings, fixtures and other apparatus
(a)
in commercial or residential premises, or on private property, and
(b)
connected to the waterworks system,
are adequate, properly maintained, and installed in accordance with applicable provincial
regulations and Municipal bylaws.
(2)
The Director of Engineering may disconnect the supply of water to a consumer who fails
to immediately repair, when notified to do so, faulty or defective equipment or
connections.
(3)
The supply of water will be resumed upon completion of such repairs and payment of all
applicable fees set out in the Fees Bylaw.
(4)
Every consumer must ensure that a private hydrant connected to the waterworks system is
maintained in accordance with the British Columbia Fire Code.
(5)
Every connection to the waterworks system must provide for backflow prevention in
accordance with applicable provincial regulations.
(6)
The Director of Engineering may refuse to supply or discontinue supplying water to any
premise owned or occupied by a person violating this section.
PART 6 - CROSS-CONNECTION CONTROL AND BACKFLOW PREVENTION
Condition of service
30
Water service supplied to a consumer must only be provided where the Director of Engineering is
of the opinion that the waterworks system has been effectively protected from cross connection.
Cross connection and backflow prevention
31
(1)
A person must not create a cross-connection by connecting, causing to be connected, or
allowing to remain connected to the waterworks system, any device, pipe fixture, fitting,
appliance, chattel or thing which may under any circumstance allow non-potable water,
17
used water, wastewater or any chemical liquid, gas or other substance to enter the
waterworks system.
(2)
If the Director of Engineering believes that a cross-connection exists, the Director of
Engineering may
(a)
give written notice to a consumer to correct the cross-connection at the
consumer's expense by installing a backflow prevention device as directed by the
Director of Engineering,
(b)
shut off the water service to the premises and notify the consumer that a backflow
prevention device must be properly installed at the consumer's expense before the
water service will be turned on, or
(c)
install a backflow prevention device at the water connection and charge the
installation to the consumer.
(3)
An owner of a private water system must install a backflow preventer that is
(a)
approved by the Director of Engineering, and
(b)
located where the private water system connects to the waterworks system, or at
such other location as the Director of Engineering may require.
32
If, in the opinion of the Director of Engineering, the configuration of any water connection creates
a risk of contamination to the waterworks system, the consumer must, promptly upon notice from
the Director of Engineering, install a backflow prevention device on a private water service where
the service connects to the waterworks system.
33
A consumer must provide a report to the Municipality from a backflow tester, within 30 days of
initial installation, repair or relocation of a backflow prevention device, confirming the following:
(a)
the installation date of the backflow prevention device;
(b)
the location of the backflow prevention device and the cross connection or hazard
it is intended to prevent;
(c)
the manufacturer, model, size and serial number of the backflow prevention
device;
(d)
the fact that the backflow prevention device is installed correctly and is in proper
operating condition.
34
A consumer on whose premises a backflow prevention device is installed must
(a)
ensure that the backflow prevention device
(i)
remains in proper working condition,
(ii)
is tested annually, or as directed by the Director of Engineering, by a
backflow tester, and
(iii)
is repaired or replaced if the results of testing show that the device is not in
proper working condition, and
(b)
submit all backflow tester's reports to the Director of Engineering.
18
35
If a consumer fails to have a backflow prevention device tested as required under this Bylaw, the
Director of Engineering, on written notice to the consumer, may require that the backflow
prevention device be tested within 96 hours, or other period of time specified, of the consumer
receiving the notice.
36
Failure to be sent or receive a notice does not excuse a consumer from the duty to comply with
applicable bylaws.
37
A consumer on whose property a backflow prevention device is located must
(a)
immediately notify the Director of Engineering if there is any indication that the backflow
prevention device is malfunctioning, and
(b)
not use the private water service until the backflow prevention device is determined by the
Director of Engineering to be repaired or properly functioning.
38
A person must not turn on a water service to a newly constructed, renovated or reconstructed
premise until the plumbing system in such premises has been inspected for cross-connections
and approved by the Building Inspector or the Director of Engineering.
39
Each season, before using a private water service for commercial or agricultural irrigation, a
consumer must have the backflow prevention device inspected and tested, at the consumer's
expense, by a backflow tester.
Auxiliary water supplies
40
No connection may be installed or maintained where water from an auxiliary water system may
enter the waterworks system or consumer's private water service unless such auxiliary water
system and the method of connection and use of such system has been approved by the Director
of Engineering.
Installation of noncompliant apparatus prohibited
41
A consumer must not install, place, or maintain in any premise any water connection, pipe, fixture
or any other apparatus which is not in accordance with the requirements of this Bylaw or any
other pertinent bylaw.
PART 7 - WATER FEES
Payment of water rates
42
An annual user fee is imposed upon each owner and occupier of real property, whether or not
water is used, under Fees and Charges Bylaw No. 3784, 2020, as revised or replaced from time to
time. [BL3935]
Payment for metered service
43
Deleted [BL3935]
Fee adjustment [BL3904]
44
(1)
No fee adjustment is allowed because of a leak unless the Director of Engineering or the
Collector is satisfied that:
(a)
the leak arose from accidental damage to a pipe or fitting on the consumer's
premises, arising from a cause beyond the consumer's control, and
19
(b)
the consumer took all reasonable care and made all reasonable haste in stopping
the leak and preventing it from recurring,
(c)
the leak has been repaired by a qualified plumber within 60 days of receiving a
utility bill and a copy of the invoice has been supplied to the Municipality, and
(d)
no fee adjustment has been requested in the previous 5 years.
(2)
For clarity, only underground leaks (other than those caused by irrigation systems) and
leaks within crawlspaces will be considered for a fee adjustment.
(3)
The fee adjustment is set out in Fees and Charges Bylaw No. 3784, 2020, as revised or
replaced from time to time."
Failure of meter
45
If any meter stops or fails to indicate correctly the quantity of water passing through it, the
Municipality may charge for such water according to the average consumption for the 12 months
before the date when the meter was last found to function properly.
Penalties and remedies for unpaid water rates
46
A late payment penalty will be added under Fees and Charges Bylaw No. 3784, 2020, as revised or
replaced from time to time, for fees that remain unpaid after their due dates. [BL3676, BL3935]
47
If a consumer does not pay a fee payable under this Bylaw within one month of the date on which
the fee is due, the Director of Financial Services may order that the service, in respect of which
such fee is due and payable, be shut off without notice and the owner must pay all applicable fees
set out in the Fees Bylaw.
Collection of unpaid fees
48
Deleted [BL3935]
PART 8 - DISCONNECTION
Disconnection
49
(1)
The Director of Engineering may, upon 30 days written notice to a consumer, disconnect a
water service connection for any of the following reasons:
(a)
failure to install or test a backflow prevention device as required by this Bylaw;
(b)
failure to repair or replace defective pipes, fittings, valves, tanks or appliances
which are leaking or otherwise not in good repair;
(c)
failure to carry out any work authorized under this Bylaw in accordance with the
terms of this Bylaw or the applicable permit;
(d)
failure to pay fees or taxes owing in relation to the water service.
(2)
Upon receipt of a notice provided under subsection (1), a consumer may request an
opportunity to make representations to Council by providing the Director of Corporate
Services with written notification setting out why the consumer wants Council to
reconsider the matter and providing a copy of information the consumer believes is
relevant to Council's reconsideration of the matter.
20
(3)
A consumer who wants to disconnect the consumer's premises from the waterworks
system must
(a)
notify the Municipality in writing at least 7 days in advance, and
(b)
pay the water disconnection fee set out in the Fees Bylaw.
PART 9 - GENERAL
No obligation to supply water
50
(1)
Nothing in this Bylaw imposes a duty or obligation on the Municipality to provide a
continuous supply of water to any consumer or to supply water of any given quality or
pressure.
(2)
Council may regulate the quantity of water supplied or refuse to supply water at any time
to any consumer, land or premise.
(3)
The Director of Engineering may interrupt the supply of water at any time to maintain,
repair, or modify the waterworks system.
Inspections
51
Pursuant to section 16 [authority to enter on or into property] of the Community Charter, a
Municipal employee may, in the performance of their duties, enter any premises supplied with
water under this Bylaw for the purpose of inspecting all pipes, taps, and devices used for water
distribution, and confirm compliance with this Bylaw.
Non-Compliance
52
If a consumer fails to comply with this Bylaw, Council may
(a)
direct that the non-compliance be remedied at the expense of the consumer, and
(b)
recover any related expense in the same way that Municipal taxes are recovered.
Penalty
53
A person who contravenes this Bylaw is liable on summary conviction to a fine or penalty not less
than $2 000.
Repeal
54
"Waterworks Bylaw 1995," No. 2839, is repealed.
_______________________
Read a first time on May 4, 2016
Read a second and third time on June 1, 2016
Adopted on June 15, 2016
21
Schedule 1 [BL3874. BL3904]
Waterworks Bylaw No. 3620, 2016
WATER RESTRICTIONS TABLE
Outdoor watering is permitted on your designated day as per the table below, except between 9am and 7pm.
Watering in the evening, nighttime or early morning reduces water wasted due to evaporation and reduces the peak water consumption
by spreading out the use over a longer period of time.
STAGE 1
STAGE 2
STAGE 3
STAGE 4
May 1 - Oct. 31
Provincial Drought Code 3 1
Effective Date As Required
Provincial Drought Code 4 1
Effective Date As Required
Effective Date As Required
Conventional Irrigation Systems and Sprinklers
Lawns, Vegetable Gardens, Fruit
Trees, Ornamental Trees, Shrubs,
Flower Gardens
2 hours / day
Even Addresses - Wed & Sat
Odd Addresses - Thu & Sun
2 hours / day
Even Addresses - Wed
Odd Addresses - Sun
Not Permitted
Not Permitted
New Lawns 2
2 hours / day
Any Day
Require Irrigation Permit
1 hour / day
Any Day
Require Irrigation Permit
(Permits must be obtained prior to stage 2)
1 hour / day
Any Day
Require Irrigation Permit
(Permits must be obtained prior to stage 2)
Not Permitted
Hand Watering, Micro/Drip Irrigation 3
Vegetable Gardens, Fruit Trees
4 hours / day
4 hours / day
2 hours / day
2 hours / day
Ornamental Trees, Shrubs,
Flower Gardens
2 hours / day
2 hours / day
1 hour / day
1 hour / day
Lawns
2 hours / day
1 hour / day
Not Permitted
Not Permitted
New Lawns 2
2 hours / day
1 hour / day
1 hour / day
Require Irrigation Permit
(Permits must be obtained prior to stage 2)
Not Permitted
Other Outdoor Water Use
Filling Pools & Hot Tubs
No Restrictions
No Restrictions
Not Permitted 4
Not Permitted 4
Washing Vehicles or Boats
No Restrictions
No Restrictions
Permitted under certain
circumstances 5
Not Permitted
Washing Driveways, Houses,
Sidewalks
No Restrictions
Permitted under certain
circumstances 5
Permitted under certain
circumstances 5
Not Permitted
Sport Fields 6
Reduced Watering
Reduced Watering,
Conservation Measures
Reduced or Eliminated
Watering
Reduced or Eliminated
Watering
Private Wells, Agriculture 7
Regulated by Provincial Government (Not Supplied from Community Potable Water Systems)
Notes:
1 The various restriction Stages will be imposed in conjunction with the corresponding Provincial Drought Code where so indicated. Jurisdictions may move to a given
Stage ahead of the corresponding Provincial Drought Code based on the state of their water system.
2 Irrigation of new lawns must follow the restrictions for established lawns. If additional watering is required, a permit must be obtained at which point water restrictions
for New Lawns must be followed.
3 Micro/drip irrigation delivers water to the root zone of the plants and uses less than 90 L/hr (20 imperial gallons per hour) at less than 25 psi. Weeper hoses are
considered micro/drip irrigation, and are permitted; soaker hoses are not permitted. A weeper hose emits water through very small pores in the rubber; there is no water
spray stream emitted from the hose, resulting in less evaporation than a soaker hose. A soaker hose has holes that are large enough to emit water as a spray stream,
resulting in more evaporation than a micro/drip irrigation system or a weeper hose.
4 Pools filled prior to Stage 3 water use restrictions being implemented may be topped up to account for evaporation losses in order to avoid damage to pumps, etc.
Municipal recreation facilities exempt.
5 For residential properties, washing driveways, houses or sidewalks is only permitted during Stages 2 and 3 in preparation for applying paints, preservatives or for
pouring concrete. Residential washing (i.e. not at a car wash facility which reuses water) of vehicles and boats is only permitted in Stage 3 in preparation of applying
paints or preservatives. Commercial enterprises which require water use to facilitate normal business activities are exempt from some Stage 2 and 3 water restrictions.
These include nurseries, turf farms or tree farms, car wash / detailers, power washing companies, window washing companies, etc.
6 School and Municipal playing fields are often sand-based and require regular watering. For that reason they are exempt from sprinkling regulations. Regardless, efforts
are made to reduce water use and the irrigation timings are adjusted to reduce evaporation and avoid times of higher water consumption.
7 If necessary the Provincial Government can require the curtailment of water use for private wells and for agricultural purposes.