Utilities page - Water & Sewer Services (RM of Brokenhead, LUD of Tyndall-Garson)
Rural Municipality of Brokenhead, Manitoba
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# Utilities
## Water & Sewer Services
#### Waterworks Operator Contact
**Tristan Laderoute**
* Water Treatment Plant: **204-268-4169**
* Cell Phone: **204-266-2021**
The RM of Brokenhead provides water and sewer services to residents of the LUD of Tyndall-Garson. These services are managed by the municipal Waterworks Operator and supported by the Administration Office.
**Paper copy of the documents upon request.**
Well Chemistry
Annual Report 2025
Bacterial Testing Results
Lead Results
### Utility Rate Proposed Rate Increase
1 file(s) 473.44 KB
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### Public Notice and Rate Study Executive Summary
1 file(s) 379.51 KB
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## Water Supply & Treatment
Municipal water is supplied from a well beneath the Water Treatment Plant located in **Henryville at 34046 Mile 73N**.
The water and sewer system was developed following a **Boil Water Advisory** issued in 2000 for private wells in Tyndall and Garson due to bacterial contamination. This advisory remains in effect indefinitely. By **By-Law No. 2079-08**, all residents are required to connect to the municipal system. If not connected, the municipality may complete the connection and charge the property owner.
Lead in the Manitoba Water Supply
Chlorine Odour
There are water quality standards the water system must follow in accordance with The Drinking Water Safety Act. The free chlorine residual must be at least 0.5 mg/L in water entering the distribution system and a residual of 0.1 mg/L at all times at any point in a water
distribution system. This is to ensure that if ever there was a problem in the distribution system there will be free chlorine residual to help in disinfection of the system. Most systems keep a higher residual in case a problem should occur. At all times, the Rural Municipality of
Brokenhead system keeps a free chlorine residual between 0.55 mg/L and 0.60 mg/L, which is much lower than most systems similar to the RM of Brokenhead, maintain it. There are practical solutions for home owners to solve this. One is to install an activated carbon filter at your tap to eliminate residual chlorine in water safely delivered to your home. Second, is filling a pitcher of water and set it aside for several hours while chlorine dissipates. Transferring the water rapidly between two pitchers can accelerate chlorine dissipation. All water distributed from the system is safe to consume or to use in everyday situations.
Cloudy Water
Once in a while, you get a glass of water and it looks cloudy; maybe milky is a better term. After a few seconds it clears up! The cloudiness might be caused by the water in the pipes being under a bit more pressure than the water in the glass, but is more likely due to tiny air bubbles in the water. Like any bubble, the air rises to the top of the water and goes into the air above, clearing up the water. Cloudy water, also known as white water, is caused by air bubbles in the water and is completely harmless. It usually happens when it is very cold outside because the solubility of air in water increases as water pressure increases and/or water temperature decreases. Cold water holds more air than warm water. In the winter, water travels from the reservoir which is very cold and warms up during its travel to your tap. Some of the air that is present is no longer soluble, and comes out of solution. Water pressure is also a factor. The water in the pipes is pressurized to a degree which helps to get the water all the way from the water source to your home. Water under pressure holds more air than water that is not pressurized. Once the water comes out of your tap, the water is no longer under pressure and the air comes out of solution as bubbles (similar to a carbonated soft drink). The best thing to do is let it sit in an open container until the bubbles naturally disappear.
## Water Meters & Connections
* Water meters are issued by the Waterworks Operator at the Water Treatment Plant.
* A **Water & Sewer Connection Application** must be completed at the Administration Office.
* A **$50.00 connection fee** must be paid before the meter is issued.
* Homeowners or tenants are responsible for submitting this form and payment.
#### Approved Sewer & Water Contractors
View Info
### Water & Sewer Connection Application
1 file(s) 52.81 KB
Download
## Moving In or Out?
Account holders must:
* **Read the water meter** and report the number to the Utility Clerk.
* Provide **updated contact or mailing information**.
*Note: Use a flashlight (not a phone flashlight) to read the meter display.*
## Billing & Payment
Water and sewer services are **billed quarterly** in accordance with **By-Law No. 2216-20**.
**Payment Options:**
* RM Administration Office: Cash, cheque, debit, online banking, e-transfers, TIPPs.
* Garson Grocery (until due date): Cash, cheque, or debit (*$1.00 service fee applies*).
**Overdue Accounts:**
* Disconnection notices will be posted.
* Water will be shut off if payment is not received.
* A **$100 re-connection fee** plus the full arrears must be paid to restore service.
## Bulk Water Access
Residents may purchase bulk water for personal use (e.g., pools or ice rinks).
* **Smart Card required**, available at the Administration Office.
* **$15.00 activation fee**
* **$5.00 per cubic meter**
* Funds can be reloaded on the smart card at any time.
More Information
### RM of Brokenhead
P.O. Box 490, 72013 Road 42E. Beausejour, Manitoba R0E 0C0
Phone: 204-268-6700 - Monday - Friday, 8:30 am - 4:30 pm
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