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unofficial consolidation, the official version is held by the municipal clerk.
#### Utilities
**Utilities Foreman**
(204) 748-2440
[email protected]
**After Hours Emergency**
**(****204) 851-5540**
**Submit a Water Meter Read**
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#### Water Billing
Water meter reading and subsequent billing take place every 3 months.
**Water Meter Reading Periods:**
February
May
August
November
#### Water & Wastewater Rates
The Public Utilities Board, by virtue of Order No. 118/20, has approved the water and wastewater rates as applied for by the Town of Virden (Town), Virden Water and Wastewater Utility (Utility) and varies the effective dates to November 1, 2020, February 1, 2021, and February 1, 2022.
The approved rates are as follows:
| | | | |
| --- | --- | --- | --- |
| | November 1, 2020 | February 1, 2021 | February 1, 2022 |
| Quarterly Service Charge | $24.18 | $24.94 | $25.74 |
| Water (per 1,000 gallons) - First 100,000 gallons | $6.33 | $6.50 | $7.92 |
| Water (per 1,000 gallons) - Over 100,000 gallons | $5.71 | $5.79 | $5.87 |
| Wastewater (per 1,000 gallons) | $4.45 | $4.54 | $4.62 |
| Minimum Quarterly Charge\* | $56.52 | $58.06 | $63.36 |
| Bulk Water (per 1,000 gallons) - First 500 gallons | $6.00 | $6.00 | $6.00 |
| Bulk Water (per 1,000 gallons) - Over 500 gallons | $12.00 | $12.00 | $12.00 |
| Hydrant Rentals | $150.00 | $150.00 | $150.00 |
| Reconnection - During Work Hours | $50.00 | $50.00 | $50.00 |
| Reconnection - Outside Work Hours | $100.00 | $100.00 | $100.00 |
| Meter Testing Deposit | $100.00 | $100.00 | $100.00 |
\*Based on 3,000 gallons
An additional rate rider of $2.52 per 1,000 gallons will be charged for a period of five years beginning November 1, 2020, for debt recovery of $921,355.00, or until such time as the deficit is recovered, whichever comes first.
For further information please review Town of Virden By-Law No. 2776, available at the Town Office.
#### Annual Drinking Water Report
The Town of Virden provides these reports to its ratepayers as an overview of the water treatment facility's current status. If you have any comments or concerns, please call the town office during business hours, and we will attempt to answer any questions you may have. For a complete list of all test results, records are available at the office. To view our most recent report, please click the link below:
2025 Drinking Water Report
#### Treatment & Supply
### **Water Supply**
Source: 2 Groundwater wells
Pumping Capacity - 650 gpm each
Current Volumes - 740 gpm total
Over Capacity - 560 gpm
### **Water Treatment**
Treatment ProcessReverse OsmosisChlorinationpH AdjustmentSequestering Agent
System Capacity - 293 gpm
Current Consumption - 173 gpm
Over Capacity - 120 gpm
Click here to see Certificate of Analysis April 2021
Click here to see Arsenic Test Result April 2021
### **Wastewater Treatment Process**
Grit Removal
Activated Sludge Treatment
Sludge Dewatering
UV Disinfection
System Capacity - approx. 3600 M3/D
Average Daily Volumes - approx.2000 M3/D
#### Bulk Water
Bulk Water is available at the water treatment plant through an automatic dispensing system utilizing tokens issued by the Town of Virden. Tokens may be purchased from the Town of Virden Office during regular business hours and cost $6.00 for a 500-gallon token.
#### Line Locates
Line locates are available through *Click Before You Dig*, by emailing [email protected], or by calling the Town Office during regular business hours at (204) 748-2440.
#### Frozen Water Lines
If you turn on your taps and have no water, it could simply be that the pipes in your home are frozen, rather than your service line. You may want to contact a licensed plumber for assistance. Click here for steps to take if you would like to try and thaw indoor pipes yourself, as well as precautions you should be aware of to protect your home.
Water Line Freeze Policy
Water Line Freeze Waiver of Liability
#### Home & Community Drainage System
In any Town, private and public drainage systems work together to channel and move sanitary and storm water safely away from homes. The private system (eg. a home) is the responsibility of residential and commercial property owners. The public system is owned and operated by the municipality. Various servicing scenarios exist, and each property has unique connection requirements based on the available drainage system in the area. The municipality typically operates sanitary and storm systems, but the private owner plays an integral role in what enters each system.
For further information, please click here.
#### Do Not Flush
Please note that the following items do not break down in water and could compromise the Town sewer system:
* Wipes
* Paper Towel
* Sanitary Products
* Rubber Gloves
* Cleaning Rags
We ask that residents refrain from flushing these items, even if labelled flushable, to help keep our sewer system working.
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