This is the exact embedded text of the captured official document.
Snapshot b16b3723c4e9 · verified 2026-10-18 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
# Water & Wastewater
The Municipality provides safe, reliable water and sewer services through its drinking water treatment, distribution, and wastewater treatment systems, ensuring clean water is delivered to homes and businesses.
Central Elgin offers residents an Online Portal to access their utility billing and property tax information. View instructions on setting up your portal account here.
The Municipality of Central Elgin regulates municipal water and wastewater systems and rates through the Water and Wastewater User Fee and Charges By-law.
Central Elgin provides residents with monthly water bills, to understand your bill better please view the 'Understanding Your Bill' PDF.
## Rates
All of Central Elgin's residents have access to clean, dependable water. Water and wastewater operations, as well as infrastructure, are essential for maintaining this. Operating and infrastructure replacement costs are factored into the rates.
Water Rates
### Base Charge
The base charge is billed when you are connected to the water system.
Residential houses have a water base charge of $32.31.
### Consumption Charge
This charge is based on the amount of water you use, as measured by the water meter.
The consumption rate for 2026 is $3.24 per cubic metre of water used.
Wastewater Rates
### Base Charge
The base charge is based on the size of your wastewater connection.
Residential houses have a wastewater base charge of $44.17
### Consumption Charge
The consumption rate for 2026 is $2.99 per cubic metre of water used.
Background Study
The current Water and Wastewater Rate Study forms the utility rates.
The study delivers a long-term water and wastewater financial recovery plan.
* Forecasted Monthly Base Charge By Year
* Forecasted Consumption Charge By Year
Water Billing
Bulk Water Fill Station
Checking for Leaks
Water Conservation Tips
Water Quality Testing
### Moving to or from Central Elgin
Moving To Central Elgin
Welcome to Central Elgin! New residents coming to the municipality will want to set up both:
* Water account
* Property tax account (property tax accounts are usually generated by the lawyers paperwork)
All other utilities, such as gas and hydro, are done through outside companies.
Create An Account
Moving From Central Elgin
Residents leaving the municipality will want to submit their closing dates to both the water and property tax departments:
* Water account
* Property tax account (property tax accounts are usually generated by the lawyers paperwork)
All other utilities, such as gas and hydro, are done through outside companies.
Close An Account
Contact Us
450 Sunset Drive,
St. Thomas, Ontario
N5R 5V1
Phone: (519) 631-4860,
Email: [email protected]
Hours of operation: Monday to Friday 8:30am to 4:30pm
View the Latest News from Central Elgin
View recent media releases, public service announcement and public notices.
News