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Winter Maintenance Level of Service Policy
The level of service varies in accordance with the role that a street plays in the total
transportation system. All streets have been classified into three categories.
Class 1: Arterial Streets
Class 1 (arterial) streets are those major routes which carry large volumes of traffic
between the areas of traffic generators and also connect to the County and King's
highway. It also includes emergency routes such as fire and hospital routes. These
streets will be cleared first and the bare pavement restored as soon as possible. Every
effort will be made to ensure that the maximum snow accumulation at any time will not
exceed 5cm. The amount of salt and the rate of application is to be controlled so as to
produce a bare pavement condition as soon as possible.
Class 2: Collector Streets
Class 2 (collector) streets are those routes that typically carry less traffic than arterial
roads. It also includes bus routes. Typically these streets connect Class 1 streets to
Class 3 streets. These streets will be cleared after Class 1 streets have met their
criteria. Every effort will be made to ensure that maximum allowable snow
accumulation will not exceed 8cm. The amount of salt and the application rate is to be
controlled so as to produce a centre bare pavement condition.
Class 3: Local Streets
Class 3 (local residential) streets are those streets that are characterized by vehicles
going to and from specific addresses. Typically volumes are below 1,500 vehicles per
day. These streets may be residential, commercial or industrial, depending on the
predominant use of adjacent land. These streets are cleared after Classes 1 and 2
have met their criteria. Every effort will be made to ensure that snow accumulation
does not exceed 15cm. Generally these streets are not cleared until after the storm has
ended and during normal working hours. The amount of salt is to be sufficient to
prevent the formation of ice at intersections. The application of salt shall be limited to
daylight hours when the temperatures and traffic volumes are high enough to make the
application of salt practical.