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2026 Water and
Wastewater Rates
If you have any questions about your water/
wastewater bill, please contact the Town at:
We're here to help!
905-478-4282
[email protected]
Sign up for e-billing!
2026 Water Rates
The following water and wastewater rates come into
effect April 1, 2026:
Pre-authorized Payments
Monthly bill payments automatically withdrawn from
account on due date. To apply, visit Customer Service or
eastgwillimbury.ca/WaterPAP
Deferral Programs
The Town offers a deferral program for low income
seniors and residents with a disability. For more information,
visit eastgwillimbury.ca/WaterBillingHelp
2026
Water Rates
Wastewater Rates
Residential
Usage
<35m3 - $2.57
>35m3 - $4.19
$2.46
Non-Residential
Usage
<35m3 - $2.57
>35m3 - $3.36
$2.46
Access e-bills, Accounts
and Pay Online
Meter Size
2026 Fixed Charge Per Service
(water and wastewater)
5/8" and 3/4" meters
$24.85 per month/per service
1"
$62.13 per month/per service
1.5"
$124.25 per month/per service
2"
$198.80 per month/per service
3"
$372.75 per month/per service
4"
$621.25 per month/per service
6"
$1,242.50 per month/per service
8"
$1,988 per month/per service
10"
$2,857.75 per month/per service
Access your tax and water bills online through the Town's
online portal. Register to:
-
View account balances
-
View account transactions
-
View your bill(s)
-
Receive your tax and water bills via email
-
Pay online via credit card*
To set-up your account, visit
eastgwillimbury.ca/OnlinePortal and use the 5-digit access
code on your tax and water bills to log in.
* The credit card processing company will apply a service charge to
online payments.
Pay Your Water Bill
In-person
By Mail
19000 Leslie Street,
Sharon, ON L0G 1V0
Your Bank
Online
Payment Methods
Water Leak Detection
How to read your water meter for leaks:
1.
Turn off all water-using fixtures and appliances,
including small ones like water softeners and water
filters.
2.
Locate the water meter, lift the cover and expose
the solar panel to sunlight or shine a bright light to
activate the display.
3.
Record the water meter reading.
4.
Wait 15 to 30 minutes and make sure no one uses
water during this time.
5.
Record the water meter reading again.
If the meter reading has gone up or you notice the faucet
icon blinking, you may have a leak requiring further
investigation. Contact a licensed plumber to have the
leak repaired as soon as possible.
Water Conservation
Leaks are a major cause of wasted water and high water bills,
even a small leak the size of a pinhole can result in major
costs. Fixing leaks in faucets, showerheads, and running
toilets can save significant amounts of water and money.
With our new water meters, you can monitor your usage
to detect potential leaks early.
Save the blue to keep the green
In EG, water is supplied through York Region and shared
across a fast-growing community. Region-wide data shows
that residents use about 220 litres of water per person each
day, with outdoor watering accounting for a large share
during summer. Small daily choices add up - help conserve
water by:
- Turning off the tap while brushing your teeth
- Taking short showers
- Watering gardens and lawns before 9 a.m. to ensure
your lawn and plants absorb more moisture, following
EG's Outdoor Water Use By-law and collecting rain
water where possible
Using water wisely helps protect our local supply and keeps
service reliable for everyone.
Outdoor Water Use By-law
Homes with even numbered addresses may use water
outdoors only on even numbered days of the month. Homes
with odd numbered addresses may use water outdoors only
on odd numbered days of the month. Water may only be
used outdoors from 6 to 10 a.m. and 6 to 10 p.m.
Make every drop count
When households use less water, communities also spend
less on pumping, treating, and maintaining systems, helping
keep utility costs lower. Using water wisely is an easy way to
protect your budget and our shared resources, reduce strain
on our system, and make a positive difference.
Make every drop count.
Leak stream*
4,475
2,521
1,115
280
+/- $25,000
+/- $15,000
+/- $6,000
+/- $1,500
Cubic Meters
(m3)
Total ($)
1/4"
3/16"
1/8"
1/16"
*Over three months.
How is the budget allocated?
EG collects funds through water/wastewater rates to pay for:
York Region Services
Town Operations
Town Infrastructure
Water delivery to residents and
wastewater collection
The Town maintains over 280
kms of water and wastewater
pipes
Water supply to the Town and
wastewater treatment
29%
54%
Lake Ontario
East Gwillimbury
Water Pumping
Station
Wastewater
Pumping
Station
Toronto and Peel Region Water
Treatment Plants
Duffin Creek
Water Pollution
Control Plant
Ground
Water Well
Ground
Water Well
Water
Tower
This illustration shows how water gets to
homes in EG and where wastewater is sent
for treatment. This network of Town and
Regional infrastructure makes up our water and
wastewater system.