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Water and
Sewer Billing
Information inside:
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Online Portal
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Rate changes
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Water rates
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Water turn on/off fee
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Late payment penalty
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Water meter replacement
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Payment options
georgina.ca/WaterBills
Rate change
The revised 2026 metered water consumption and sewer rates were adopted by Council on Jan. 28,
2026 to ensure the necessary revenue was provided for the required operating expenditures for the
water and sewer systems. The increase provides for the increasing maintenance and operating costs
of both systems in order to continue safe and reliable water distribution, and sewer collection and
treatment programs.
Georgina purchases water from York Region. The Town's water and sewer rates remain comparable
with all other York Region and surrounding municipalities.
In addition to the metered consumption rate, a capital cost recovery fee of $39.60 is included with
each water and sewer bill. This fee is set aside to provide for future projected capital expenditures
for both the water and sewer systems. This ensures that reserve funds are sufficient to replace
aging infrastructure such as underground water/sewer mains and pumping stations. The capital cost
recovery fee is payable with each billing even if no consumption is calculated.
2026 Rates Established - Effective with billings issued on or after April 1, 2026
Metered Water Rate $3.92 per cubic metre Sewer Rate $3.70 per cubic metre of water used Capital
Cost Recovery $39.60 (per billing)
Example of a typical quarterly consumption and 2026 billing
Based on an average of 41 cubic metres used in one quarter
Water
$160.72
Sewer
$151.70
Capital
$39.60
Total Quarterly
$352.02
This equals to about $3.83 per day for water and sewer services.
Did you know?
The average Georgina water user consumes approximately 165 cubic metres of water per year. You
can use your water meter to find out how much you consume. Knowing how to read your water meter
allows you to monitor your water consumption and detect leaks in your plumbing or fixtures.
Switch to eBilling!
View your account balance, transactions and past bills online. Sign up to get your water
bill by email. Learn more at georgina.ca/TaxandWaterPortal or scan the QR code
to get started.
Payment method information
The Town accepts payments for water utility
bills by cheque or debit card at the Civic
Centre. Other payment options include:
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Cash payment at any financial institution
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Mailing a post-dated cheque
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Dropbox for cheques at the Civic Centre
main entrance
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Telephone or internet banking - the
payee name is Georgina Water
Payments must be received at the Civic Centre
on or before the due date to avoid a two per
cent late payment penalty being added to the
total unpaid balance.
Ensure you are using the 12-digit water
account number located in the top left section
of your water and sewer bill for payment.
Missed making a payment?
If you do not pay your water bill, the overdue
amount will be added to your property tax
account and a $10 fee will be charged. This
unpaid balance will then start accumulating
monthly interest at the current rate and will be
collected along with your property taxes.
905-476-4301, ext. 3001 | 905-722-6516
georgina.ca/WaterBills
Water turn off/turn on fees
As per Bylaw 2024-0005, there is a fee for
having water turned off/on.
Fees during regular business hours
7:30 a.m. - 3 p.m.
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Water on: $128
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Water off: $128
Fees outside of regular business hours
3 p.m. to 7:30 a.m.
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Water on: $257
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Water off: $257
Late payment penalty
As per Bylaw 2025-0001 and 2025-0002 a one-
time, two per cent penalty shall be applied to
unpaid balances past the due date.
Water meter replacement
The Town of Georgina is replacing its water
meters. This is a mandatory upgrade at no
cost to the resident. The Town of Georgina
contracted Neptune Technology Group to
handle the water meter replacements
Benefits
The typical life of a water meter is 15 to 20
years. Like most mechanical devices, they
eventually need to be replaced as they slow
down. The upgraded water meters help the
Town of Georgina provide benefits including:
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Communicating possible leaks sooner
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Access to hourly and daily water usage
over a 96-day period
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Getting water meter readings without
entering private property
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Sending fewer estimated bills
You will receive a letter from either The Town
of Georgina and/or Neptune Technology Group
when the meters in your area are scheduled
to be replaced. Once you receive a letter you
need to make an appointment with Neptune.
Notice of non-compliance
change out fee - Water Meter
Replacement Program
Effective Jan. 28, 2026, as per Bylaw 2026-
0010 (PWO-3) and 2026-0011 (PWO-3), a
$100 fee will be applied to each billing for
all accounts where the meter has not been
replaced as required under this program.
Contact Service Georgina
Monday to Friday 8:30 a.m. - 4:30 p.m.