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# Property Taxes
Do you know what services your property taxes pay for? View our Breakdown of 2026 Property Taxes.
How to Pay Property Taxes
You can pay your property tax bill by one of the following options:
### Credit Card Payments
* Pay by VISA or Mastercard
* Processing fee charged by Paymentus on all credit cards
* Online - Pay Now
* By Phone - 1-866-278-6379
### Online Banking
* Look for "Town of Greater Napanee - Taxes" or "Greater Napanee - Taxes"
* Enter 19 digit account number with no dots, dashes or spaces (starting with 1121 and ending with 0000)
* Check bank processing policy to assure payment arrives on or before due date
Please ensure the correct roll number is input and paid. If the incorrect roll is used, a charge of $20 to transfer funds to the correct roll and a penalty of interest will be applicable.
### Pre-authorized Payment Plans (PAP)
* Sign up for a Preauthorized Tax Payment Plan
* Pay monthly (on the 15th or 30th of the month) or on instalment dates (last Friday in February, April, June and September)
* Tax account must be in good standing
### Directly at Most Financial Institutions
* If paying at the bank, we advise that you pay a couple of days before the due date to avoid the possibility of being charged any late fees.
### Postdated Cheques
* Make cheque payable to "Town of Greater Napanee," 99-A Advance Ave, Napanee, ON, K7R 3Y5
* Include the instalment slip or write the property roll number on your cheque
### In Person - Cash, Cheque or Debit
* 99-A Advance Avenue, Napanee, ON K7R 3Y5
* Hours 9:00 am until 4:00 pm Monday through Friday
Register for Property Tax E-Billing
**Learn how to register and enable e-billing for the properties that you currently own:**
**How To Register for E-Billing (Step by Step Document)**
**How to Register of E-Billing (Full Video)**
**If you are only looking for certain sections of the video about registering for e-billing, the following videos are available:**
**Intro to Account Registration**
**General Portal Information to How to Link E-billing**
**Roll Profile to Wrap-up**
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Once registered, account holders will receive one of the following when property tax bills are issued:
1. An email notifying them to log into their account to retrieve the bill, or;
2. An email with the PDF bill attached.
Please note that the 2026 Interim Bill (sent late Jan or early Feb annually), will be the test for e-billing.
This means that anyone who enables e-billing will **also** receive a physical copy of their bill to ensure that all residents receive a copy.
If successful, the 2026 Final Bill (sent late May or early June) will only be sent digitally for those registered for e-billing.
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**Frequently Asked Questions**
**What is my PIN number?**
* It is a 4-digit code found on your tax bill (top left just above the roll number).
* It remains the same, unless there is an ownership change.
**How do I manage my account?**
* If you are struggling to log in, staff can reset/change the following information:
+ Username
+ User email
+ Password
+ Locked accounts
**Where are the old tax bills?**
* E-billing will be operating on a go-forward basis.
* Previous billing and payment amounts are shown in the account "Transactions", but not full copies of the bills.
**Who can I contact for assistance?**
* If you have questions or need assistance, please email [email protected].
For those who register prior to the interim bill, we will reach out in hopes of receiving feedback on whether e-billing works properly from a resident perspective.
Property Address Changes
If you're looking to make property address changes, please fill out our Property Address Changes form.
Property Tax Forms
* Taxes Pre-authorized Payment (PAP) Plan Application - an electronic payment service that provides you or your business with a predictable and cost-effective way to budget tax payments.
* Section 357/358 Application - this form provides municipalities with the authority to cancel, reduce and refund taxes based on specific criteria. Only the property owner, the spouse of the owner, tenant, occupant or other person(s) in possession of the land may file an application for a property tax adjustment with the treasurer of the municipality.
Please note that all applications for sickness or extreme poverty - 357(1(d.1) have been delegated to the Assessment Review Board. Applications must be made through the Assessment Review Board. Information and the application form can be found below.
Information Sheet
Application Form
Interim Property Tax Bill
* The amount of this tax bill is equal to 50% of the previous year's annualized taxes.
* The interim tax bill is mailed out the first week in February.
* The installment due dates are the last Friday in February and the last Friday in April.
Final Property Tax Bill
* The amount of this tax bill equals the current assessment multiplied by the current tax rates set by Council, less the interim tax bill amount paid.
* The final tax bill is mailed out the first week in June.
* The installment due dates are the last Friday in June and the last Friday in September.
Supplementary Property Tax Bills
Supplementary property tax bills, which represent additional assessment on your property determined by the Municipal Property Assessment Corporation (MPAC), are sent out throughout the year. The Assessment Act gives MPAC the authority to correct any missed assessment for the current year plus up to two years prior. Homeowners will receive notification directly from MPAC prior to receiving tax information from the Town. All current year assessment appeals are processed after the final property tax billing.
General Information about Property Taxes
Property owners in every municipality are required to pay municipal property taxes. Property taxes collected in the Town of Greater Napanee provide for your local services such as local road repair, snow clearing, fire services, recreational facilities and much more. The Town collects property taxes on behalf of the County of Lennox And Addington and the Province of Ontario (Education). Each level of government is responsible for its own tax rates.
Each year, the Town of Greater Napanee sends out two property tax bills with four instalments.
If you are a new property owner, or have not received a bill, contact the Tax Department at 613-776-1008. Payments must reach our offices on or before the instalment due dates to avoid penalty or interest charges. Failure to receive your tax notice does not prevent penalty charges of 1.25% monthly.
Assessment and Property Tax Legislation - Province of Ontario
The Provincial Government sets the legislative framework for assessment and property taxation in Ontario. It does this by creating legislation, called Provincial Statutes. The Government also creates regulations, which are authorized under the Statutes. The principal ministry involved in setting assessment and taxation policies is the Ministry of Finance, through the Assessment Act and the Municipal Act.
Assessed Property Value - Municipal Property Assessment Corporation (MPAC)
The Municipal Property Assessment Corporation (MPAC) is responsible for assessing all property in Ontario. It operates under the authority of the Municipal Property Assessment Corporation Act. Every municipality in Ontario is a member of the Corporation. The Corporation is governed by a Board of Directors who are appointed by the Minister of Finance. MPAC does not set assessment policy but it does administer these policies. Its main responsibility is to calculate assessment values and to classify properties according to their use. These values are provided to municipalities on an annual assessment roll. The Town, County and the Province use these values when they calculate property taxes and education taxes.
Tax Certificate Request Form
Tax Certificate Request Form
Not sure how Assessment Growth works? This video makes learning about Assessment Growth easy:
For information in alternate formats, please contact [email protected].
Contact Us
**Town of Greater Napanee**99-A Advance Avenue
Napanee, ON K7R 3Y5
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