This is the exact embedded text of the captured official document.
Snapshot 36705e1fc578 · verified 2026-10-18 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
# Utilities
The Township provides water and sewer service for residents within the Village of Lansdowne. Under By-law, connection to both municipal water and sanitary sewer are required where both exist.
The water and sewer system is owned by the Township of Leeds and the Thousand Islands and operated by the Ontario Clean Water Agency.
The water is tested regularly, and you can request a Water Quality report for the Village through our Ask a Question/Report a Concern page.
If you are planning to develop a property, please contact Ontario Dig Authority to get a locate for hydro, gas and phone services and call us to locate water and sewer services. Property owners are liable for damage or injury caused by interfering with any buried services. Request your free locate online at Ontario Dig Authority or by calling 1-800-400-2255.
Water / Sewer
Water bills are processed on the 15th day of each month, or the closest business day to the 15th if on a weekend. Payment is due on the 30th of each month. A 1.25% interest fee on late payments will be applied.
For billing inquiries, please call 613-659-2415, ext. 201, or submit a Request for Service.
* Online or Telephone Banking: (use "Leeds" to search for payee, then select "Leeds and the Thousand Islands, utility" use your account number on the top of your bill)
* At the Bank: Take your bill to the bank you have an account with.
* In Person at the Township office: We accept cash, cheque, debit at our Township office, located at 1233 Prince St., Lansdowne, ON K0E 1L0
* Drop-box at the Township office: (cheques only please)
* By Mail: Cheques made payable to "The Township of Leeds and the Thousand Islands" and referencing your account number, can be mailed to Township of Leeds and the Thousand Islands, 1233 Prince Street, P.O. Box 280, Lansdowne, ON K0E 1L0
* Post-Dated Cheques: Made payable to "The Township of Leeds and the Thousand Islands" and referencing your account number, can be mailed to Township of Leeds and the Thousand Islands, 1233 Prince Street, P.O. Box 280, Lansdowne, ON K0E 1L0
* Online through PayPal/credit card: Please note when paying with PayPal/credit card, a 3% plus $0.35 convenience fee is charged per transaction. Have your 11-digit water account number ready to register/create an account and make your payment. Your account number is found on the top of your water bill.
Current rates are based on the findings of a Water and Wastewater Rate Study and the Financial Plan for the system
The residential water and sewer rate is $179.37 per month. If usage exceeds 15 cubic meters, an additional charge of $5.51 per cubic meter is applied.
The commercial water and sewer rate is $217.79 per month. If usage exceeds 15 cubic meters, an additional charge of $7.35 per cubic meter is applied.
For water and sewer issues during regular business hours (9 a.m. - 4:30 p.m.) contact the Municipal Office at 613-659-2415.
For water and sewer issues after hours, evenings and weekends call 1-855-961-7018.
Water / Sewer Connections, Extensions & Installations
If you are a resident of the village of Lansdowne and have a secondary building or a room for an elderly family member who lives with you, you may qualify for the Water and Wastewater Rebate for Seniors program.
Review the policy guidelines and submit an application if you qualify.
For a new connection, property owners are required to complete the physical service connections and must hire a Contractor to bring the service from the water main, or sanitary sewer, to buildings on their property under a Building Permit.
The full cost of the water and/or sewer service pipe from the main to the building is paid by the property owner.
Township Building Inspectors and Ontario Clean Water Agency inspectors are required to inspect the service installation from the road right-of-way into the building(s).
The process and paperwork required for private service connections are as follows:
* Apply for a Building Permit for the installation of the exterior service piping and any interior plumbing that may be required. You may choose to allow your Contractor to apply for a Building Permit on your behalf.
* Property owners or contractors must complete a Service Connection-Installation application through our customer portal. Spool piece is provided to contractor by Township staff when fees are paid.
* Property owners are required to enter into a Water Sewer Service Connection Agreement.
* If work is required within the road right-of-way, the Contractor needs to apply for a Road Cut Permit for excavation and reinstatement.
* If a new driveway is required, or alterations to an existing driveway, the Contractor needs to apply for an Entranceway permit.
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
Property owners may request an extension of municipal water and/or sanitary sewer in the Village of Lansdowne if services are not currently available. To initiate this process, please complete the Service Connection-Installation application on our customer portal.
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
Property owners may be required to repair or upgrade the municipal service connections to their homes. To initiate this process, please complete the Service Connection-Installation application through our customer portal.
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
For new builds, this process is initiated through the building department. For replacement meters, owner/contractor must contact Manager of Infrastructure & Environmental Services, or delegate, to request water meter installation.
48 hours' notice is required. Installation of meter is completed by water system manager (OCWA).
The water meter must be installed in a location where it is protected from freezing. Water meters must not be located in the crawl space. A water meter must be installed on the drinking water supply before any water is used. Water and/or wastewater charges will apply as soon as the water meter is installed.
Once services are installed, property owners and tenants are required to complete a Water/Sewer Service Connection Agreement. This account is for the purpose of establishing and maintaining a service connection, and for billing/collection purposes. Once the private service connections are complete, water/wastewater rates will be added to the monthly bill.
# Utilities Requiring Municipal Consent
Agencies needing to perform work on/under public roadways, within the road allowance, and on private property, require owner consent.
Electrical companies must secure municipal consent / approval prior to conducting any work on/under the roadway or within the road allowance. This includes but is not limited to pole installation, relocation and/or removal.
Generally, there is no fee for this approval; however, if a Road Cut is required, fees apply. Please indicate in your application if work is required on/under the roadway.
To submit an application for Municipal Consent - Utilities, please gather the following information for submission:
* Township Road Name
* Start and End Dates
* Detailed Description of Work to be Completed
* Documents to upload:
+ Survey, Site Plan or Drawing
+ Proof of Insurance with the Township listed as Additional Insured
+ Traffic Management Plan
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
Internet, Fibre and Telephone companies must secure municipal consent / approval prior to conducting any work on/under the roadway or within the road allowance. This includes but is not limited to equipment and service installation, relocation and/or removal.
Generally, there is no fee for this approval; however, if a Road Cut is required, fees apply. Please indicate in your application if work is required on/under the roadway.
To submit an application for Municipal Consent - Utilities, please gather the following information for submission:
* Township Road Name
* Start and End Dates
* Detailed Description of Work to be Completed
* Documents to upload:
+ Survey, Site Plan or Drawing
+ Proof of Insurance with the Township listed as Additional Insured
+ Traffic Management Plan
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
Natural Gas companies must secure municipal consent / approval prior to conducting any work on/under the roadway or within the road allowance. This includes but is not limited to equipment and service installation, relocation and/or removal.
Generally, there is no fee for this approval; however, if a Road Cut is required, fees apply. Please indicate in your application if work is required on/under the roadway.
To submit an application for Municipal Consent - Utilities, please gather the following information for submission:
* Township Road Name
* Start and End Dates
* Detailed Description of Work to be Completed
* Documents to upload:
+ Survey, Site Plan or Drawing
+ Proof of Insurance with the Township listed as Additional Insured
+ Traffic Management Plan
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
* How to Guide for Paying Permit Fees Online
Apply Now
Pay Now
Pipeline companies must secure municipal consent / approval prior to conducting any work on the roadway or within the road allowance. This includes but is not limited to machinery and equipment delivery, **temporary road closure** for loading/unloading of equipment or for testing/drilling purposes.
Pipeline representatives must also inform property owners of dates of proposed work.
Generally, there is no fee for this approval.
To submit an application for Municipal Consent - Utilities, please gather the following information for submission:
* Township Road Name
* Start and End Dates
* Detailed Description of Work to be Completed
* Documents to upload:
+ Survey, Site Plan or Drawing
+ Proof of Insurance with the Township listed as Additional Insured
+ Traffic Management Plan
#### How to Guide for Roads & Infrastructure Permits
* How to Guide for Submitting an Online Application
Apply Now
Contact Us
Township of Leeds and the Thousand Islands
1233 Prince St., P.O. Box 280
Lansdowne, ON K0E 1L0
Phone: 613-659-2415
Toll Free: 1-866-220-2327
Sign up to our eNewsfeature
Stay up to date on the Township's activities, events, programs and operations by subscribing to our eNewsfeature.
Sign Up Today!