AI use policy — Milton, Ontario

Does the municipality have a policy governing its own use of AI?

No adopted policy has been confirmed for Milton — the documents below are unconfirmed leads or supporting material (checked 2026-05-26).

New AI agent helps Town of Milton handle calls during recent winter storm

Local news (MiltonNow, 2026-02-11) reporting the Town of Milton's phone-based AI agent handled 435 storm-related calls and resolved nearly half, providing verified service updates. A deployment/pilot of an AI tool, not a governing AI-use policy.

AI call system will now handle non-emergency calls across Halton

Local news (MiltonNow, 2025-11-11) on the AI call system expansion across Halton, used by the Town of Milton for non-emergency calls. Deployment coverage, not a municipal AI-use policy.

Machine-readable: ai-policy.json · Official website: http://www.milton.ca/ · Last verified 2026-05-26 · AI use policy in other municipalities