What are the water and sewer rules and rates?
In the City of Norfolk, Ontario, water & sewer rules are set by Sanitary Sewer Use By-law 2022-10 and 2 other bylaws, verified 2026-10-19. Water rate: 2.788 per cubic meter (2026). Water fixed charge: $40.58/month (15 mm, 2026). Sewer rate: $3.214/m3 (2026).
| connection mandatory | yes | s. 4.1 |
| billing basis | metered | s. 3.3 |
| billing period | monthly | "wastewater rate" means the monthly charge for sewer use |
Regulates sanitary sewer use in Norfolk County, including connection requirements, applications, sewer requirements, sampling, spills, enforcement and penalties.
| billing basis | metered | Schedule A - Approved 2026 Metered Rates and Bulk Service Charges |
| water rate | 2.788 per cubic meter (2026) | Schedule A - Water Consumption Charge, Charge per Cubic Meter, Approved 2026 Rate |
| water fixed charge | $40.58/month (15 mm, 2026) | Schedule A - Water, Charge per month - basic charges, 15 mm |
| sewer rate | $3.214/m3 (2026) | Schedule A - Wastewater Charge per Cubic Meter, Volumetric Charge |
Sets metered water/wastewater consumption rates, monthly basic charges by meter size, flat rates, bulk-service and sewage-disposal fees; Schedule A lists 2026 rates (3.5-14.0% increases over 2025); Schedule B lists connection/turn-on fees.
May 15-Sept 15 outdoor watering limited to 9-11am and 7-10pm in seven serviced urban areas (Simcoe, Delhi, Port Dover, etc.); even/odd addresses water on even/odd calendar days; Manager may impose stricter bans during supply emergencies.