This is the exact embedded text of the captured official document.
Snapshot 90e5ec661054 · verified 2026-10-17 ·
original document ·
archived snapshot ·
unofficial consolidation, the official version is held by the municipal clerk.
The Corporation of the Township of Wollaston
Corporate Policy
Policy Name:
Level of Service Policy
Winter Road Maintenance
Council Approval: December 17, 2013
1. Purpose/Application:
Section 10(1) of the Municipal Act, 2001, as amended, (the Act) permits municipalities to
provide any service or thing that the municipality considers necessary or desirable for the public,
and Council for the Township of Wollaston deems it expedient to adopt a Level of Service Policy
with regard to winter road maintenance.
2. Policy Statement:
It is the objective of the Township of Wollaston to apply its operational activities in an efficient
and effective way, so as to provide safe driving conditions consistent with a low volume in a
predominantly rural road system during those times of the year when winter conditions can be
expected. The goal will be to achieve the levels of service as defined herein, 75% or more of the
time and in no case shall the level of service provided be allowed to fall below the minimum
standard provided for in the Municipal Act, 2001 and Ontario Regulation 239/02 made
thereunder.
3. Scope:
This policy shall apply to all roads assumed and designated as roads receiving winter
maintenance by the Township of Wollaston as set out in By-Law # 50-11. Notwithstanding the
foregoing, neither The Corporation of the Township of Wollaston nor its officials or employees
make any promise, assurance or guarantee that the services provided by the Township of
Wollaston will be in excess of the minimum standard, as set out in O.Reg # 239/02 and detailed
herein.
Inherent within the standard is the expectation that drivers and users of municipal roadways will
act responsibly and will operate their vehicles, at all times, reasonably with due regard for the
prevailing weather and roadway conditions.
4. Definitions:
AADT means Average Annual Daily Traffic, which is a technical measurement of traffic volume
on a road, in both directions. Conversion factors, which vary depending on time of year and
week, extrapolate daily traffic counts into AADT (see seasonal).
Ambient conditions means conditions that are commonly found in a stabilized environment.
Normally in ambient conditions there are no negative effects actively reducing the existing
conditions (i.e. storm, excess traffic or construction effects are not in evidence (see storm,
conditions)
Aspects in the context of these standards refers to specific elements of roadway service, which are
defined by these standards
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
2
As soon as practicable means without undue delay, having regard to prevailing circumstances
Class in the context of these standards refers to the criteria for classifying roadways developed in
the preamble to the standards
Conditions defines the state in which the subject matter is found. The standard indicates the
condition being measured.
Constructive Knowledge describes the circumstances when a municipality is deemed to be aware
of a fact if, in the absence of actual knowledge of the fact, circumstances are such that the
municipality ought to be aware of the fact.
Cycle is that time interval between inspections conducted for a specific purpose. Consideration
can still be made for inspection cycle time adjustments at the discretion of the Road
Superintendent for mitigating circumstances, which are of an uncommon, or unpredictable,
nature.
Day is a calendar day (see also working day)
Desirable describes that level of service standard the roadway authority has established as an
objective for road department operations.
Effect is the acting of an external influence on the condition of any aspect of the roadway.
Electronic Surveillance means the monitoring and recording of road and weather conditions
using RWIS information supplemented with local weather forecasts and/or a value added
meteorological service. Electronic surveillance is a tool to supplement field observations to
determine if a winter event response is required to a winter event.
Road Superintendent refers to a person, in the employ of, contracted by or appointed by the
Township, who is accountable for the deployment of operations that impact on the condition or
roadway services
Improved condition refers to the condition being better than it was before, from the perspective of
a typical user, all other effects being equal.
Inspection is the activity performed by a qualified person, authorized and directed by the Road
Superintendent or designate to investigate and report on the relevant conditions of the roadway.
General inspection has regard for road surface and roadside standards. Winter inspection has
regard for winter road surface standards.
Lag Time means the period of time when any aspect of a roadway may be in a substandard
condition. It is typically measured from when the condition occurs. In the case of continuing
effects (e.g. Storm) causing the condition, the lag time is measured from the end of that effect
happening. Typically it is the time in which the department may deliver operational responses to
improve the condition if necessary. Unless otherwise specifically qualified in the standard, the
condition or effect is deemed to have been identified at time of inspection or when notice was
given.
Lane is that portion of the road designated for a single file of vehicles to travel over, in one
direction. For roads where two-way traffic is permitted, the lane width is half the road width
unless otherwise delineated by pavement marking.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
3
Localized conditions, for the purpose of these standards, that occur on short lengths of roadway
specifically on bridges, intersections, curves and hills.
Loose top refers to a road surface that is of a granular manufactured product, which can
reasonably be shaped by a motor grader, and includes road surfaces under reconstruction.
LOS means a Council-approved Level of Service Policy.
Maintenance Class means a Class 1, 2, 3, 4, 5 or 6 road designated as such by posted speed and
traffic volume in accordance with O.Reg 239/02, as may be amended from time to time.
MMS means Ontario Regulation 239/02, Minimum Maintenance Standards for Municipal
Highways.
Maintenance Priority Classes means the priority for roadway maintenance services as defined
by Table 1 of the level of service policy; roadway maintenance classification.
Notice of an effect or condition is considered given when received by an appropriate employee of
the road authority.
Patroller means a person who is either a dedicated winter patroller or a person whose duties
include winter patrolling.
Policies decisions of a formal nature made by the road authority to enable, qualify and govern the
mission of the road authority as directed by-law.
Operations means those activities the Public Works Department performs to improve a condition
or sustain a roadway standard. Operations are normally defined by guidelines (not policy), with
discretion of the Road Superintendent to choose various methods to achieve results cost-
effectively.
Response describes that action taken by the roadway authority when informed of an effect or
condition. Monitoring an effect or condition may constitute a response. A reasonable response
takes into account the relevant standards.
Right Of Way (ROW) describes the corridor of land reserved for roadway improvements and
under the jurisdiction of the roadway authority. Certain rights of way infer a right of passage to
the public. However, in the context of these standards, only rights of way with assumed public
roadways are considered. Rights of way solely for non-vehicular traffic are not addressed in
these standards (e.g. pedestrian, bicycle.)
Road refers specifically to the traveled road surface on a roadway assumed by a roadway
authority, but not including on-street parking or stopping zones.
Road Condition means the condition of the pavement surface during and after a winter event and
may be identified as follows:
Bare and Dry - most of the road surface is dry;
Bare and Wet - most of the road surface is moist;
Partially Snow Covered - two wheels of the passenger vehicle are on bare surface and the
other wheels are likely to be on loose snow;
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
4
Partially Snow Packed - two wheels of the passenger vehicle are on bare surface and the
other wheels are likely to be on snow bonded to the road;
Partially Ice Covered - two wheels of the passenger vehicle are on bare surface and the
other wheels are likely on ice;
Snow Covered - all wheels of a passenger vehicle are on loose snow;
Snow Packed - all wheels of a passenger vehicle are on snow bonded to the road;
Ice Covered - all wheels of a passenger vehicle are on ice.
Roadside refers to all features that make up the roadway within the jurisdiction of the roadway
authority, except for the road surface itself.
Roadway in the context of these standards means any public assumed road right of way, intended
for vehicular traffic. It refers not only to the traveled road surface, but to all services relevant to
the road, within the right of way. In the context of an urban road this includes the traveled portion
plus the ancillary lanes. In the case of rural roads this includes the ancillary lanes and the
shoulders.
Roadway Authority indicates the public agency accountable for the status and condition of the
roadway. This refers to the Corporation of the Township of Wollaston and its designated officials
or agents.
Road Weather Information System (RWIS) means a weather station located along a highway
that provides local pavement and meteorological data.
Section refers to a portion of roadway with a distinct classification, and homogeneous character.
A roadway section is commonly used for construction costing, inventory control in Maintenance
Management Systems, Road Needs Studies, Pavement Management Studies, and Priority
Planning and Budgeting.
Seasonal refers to the limited time of the year where certain roadway service standards apply to
the subject roadway (i.e. summer roads, ice roads). In the context of these standards seasonal
roads are classified as those not receiving winter services, unless otherwise defined.
Service can be defined in two contexts. In the larger context any government activity is a service.
A roadway network is a service, as is a library, potable water supply, etc. When used in the
context of these standards, "service" refers more specifically to aspects of a roadway and their
condition. Services are seen from the perspective of the user.
Service Level Matrix the chart elsewhere in this policy that specifically defines the service level
according to class of roadway.
Service Levels a range of values that quantify a particular service standard, by one or more
parameters, across a range of roadway classifications. Service levels typically reflect a maximum
or minimum condition.
Shoulder that maintained surface immediately adjacent to the traveled surface of the road. The
shoulder may be partially or fully hardtop, loose top, grass or earth. It is not considered a part of
the road for these standards.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
5
Snow Accumulation means the natural accumulation of new fallen snow or windblown snow that
covers more than half a lane width of roadway.
Speed refers to the average speed at which an average automobile can safely travel on a road
without the effects of traffic. This does not refer to design speed or legal speed unless specifically
qualified. Posted speed is either legal or advisory.
Standards quantified statements, defining the nature of a product or activity. Usually such
standards are minimum or desirable, and in this context refer specifically to the roadway service
standards adopted as policy, by a roadway authority.
Storm conditions or effects are when natural or external effects are acting upon the roadway to
reduce the condition as defined by one or more roadway service standards. It does not refer to
weather conditions that do not impact on the infrastructure. Storm conditions could include wind,
rising and moving water, precipitation, cold temperatures (below -15C), snowfall, freezing rain,
hail, blowing snow, etc.
Substandard refers to a condition that is outside the defined standard. Normally a substandard
condition requires a response, unless otherwise considered in the standard.
Surface the exposed top of the traveled road and includes adjacent surfaces for turning or
stopping, but not parking or shoulders.
Susceptible Area means a road section where a steep hill, sharp curve or other areas prone to
drifting snow and/or slippery conditions (i.e. structures). A steep hill is a hill where the percent
longitudinal grade is greater than the design criteria. A sharp curve is a curve with a speed
advisory of >20 km/h less that posted speed.
System refers to a collection of roadways, typically of various classifications, owned by a single
road authority.
User refers to any person traveling on or over the roadway, including vehicle operators,
passengers and pedestrians.
Value-Added Meteorological Services (VAMS) means a weather service that provides a site
specific forecast tailored to an agency's needs that includes but is not limited to: atmospheric
temperature, relative humidity and/or dew point, wind speed and direction, and precipitation.
Winter Event means a weather condition affecting roads such as snowfall, wind-blown snow,
sleet, freezing rain, frost or ice, to which a winter event response is required.
Winter Event Response means a series of winter control activities performed in response to a
winter event.
Winter Patrol means the field observation of weather and road conditions.
Winter Season that season when the municipality normally performs winter highway
maintenance as identified in this policy.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
6
5.
Policy, Procedure and Implementation:
Winter Event Response
This level of service policy covers these activities which are required to produce safe driving
conditions for a driver acting responsibly, during those times of the year in which winter
conditions can be anticipated.
An analysis of winter operational records for the period of 2010 to 2012 inclusive indicates that
on average the first occasion for which a winter response is required will occur on or about
November 15th. The need for an ongoing response will on average continue to approximately
April 15th of each winter season. Acknowledging that winter conditions can occur before and
after these periods, the Township of Wollaston will gear the conversion of its resources from
normal maintenance to winter maintenance mode to meet the following state of readiness
guidelines.
Beginning of winter
50% Operational
October 31
100% Operational
November 15
End of winter
100% Operational
April 15
50% Operational
April 30
The winter control resources of the Township of Wollaston consists of three tandem axle
plow/spreader trucks, with sufficient operators to operate each unit, organized in a one day shift.
In order to ensure that these resources are employed as efficiently and effectively as possible, the
Township of Wollaston adopts a policy of having the resources deployed generally when the
needs are greatest.
The Township of Wollaston has no Class 1, 2 or 3 roads.
The Township of Wollaston has the following classes of roads which are maintained within its
boundaries:
(a) Class 4: Township Road 620;
(b) Class 5: The Ridge Road, Steenburg Lake Road North, Lower Faraday Road, Wollaston
Lake Road, Beach Lane;
(c) Class 6: The South Road, Old Hastings Road, Rose Island Road, Salem Road, Clayton
Cove Road, Cameron Road, Jones Road, O'Briens Road, Ingram Road,
Boundary Road, Kings Road, Finnegan Lake Road, Albert Road, High Street,
Robinson Road, Elm Street, Conlin Road, Norman Lane, Hubert Road, Centre
Street, Spring Street, Gravel Pit Lane
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
7
The following bridges are located on roads maintained by the municipality:
(a) Deer River Bridge
(b) Old Hastings Bridge
(c) Nicholson's Bridge
(d) Gut Bridge
(e) Rose Island Bridge
(f) Faraday Creek Bridge
(g) 504 Bridge
Snow Clearing Level of Service
The policy for snow clearing is to deploy resources as soon as practicable to clear snow
accumulations after becoming aware that the snow accumulation is greater than the depth set out
in Table 1 below and to ensure that the accumulation of snow is maintained at a level less than or
equal to the maximum depth indicated within the time frame cited in the policy for the duration of
the storm. During the storm, the objective will be to maintain through lanes in each direction and
to improve the surface conditions of the road within the response time shown in the surface
condition section, such that the safe operating speed on the road will meet or exceed levels as
shown in the Table 1.
Once the snow accumulation has ended, and within the time specified in Table 1 (which is the
time within which operations are to commence after the end of a storm), the objective shall be to
return the road to at least the minimum surface condition cited in that Table. On Class 4 and 5
roads, the snow accumulation must be cleared to a width of at least 5 meters. On Class 6 roads,
the snow accumulation must be cleared to within a distance of 0.6 meters inside the outer edges
of the roadway. On roads that have a condition objective of snow pack in Table 1, the objective
will be to remove all new fallen snow and to reinstate the hard pack surface within the time
frames indicated. Since the municipality has asphalt emulsion surface-treated roads and hardtop
paved roads, which may sustain damage from ice-blading, ice-blading of snow packed surfaces
will not normally be undertaken on this type of road.
The maximum allowable accumulation provision of this policy shall also apply to the Wollaston
Municipal Office and VFD Fire Hall parking lot. Snow removal from the Wollaston Municipal
Office/VFD Fire Hall shall have priority snowplowing to facilitate parking for first responders,
and ingress and egress for fire response vehicles and vehicles having municipal business.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
8
Table 1 - Snow Accumulation and Surface Condition Level of Service
Response to Snow
Accumulation
Surface
Condition
Road
Class
Maximum
Depth
Time
Condition
Objective
Time
Ambient
Speed
4
5 cm
12 hours
Centre Bare
24 hours
50%
5
10 cm
12 hours
Snow packed
24 hours
50%
6
10 cm
12 hours
Snow packed
24 hours
50%
Sanding
The objective will be to deploy resources as soon as practicable, after becoming aware that the
road is icy and the safe operating speed has dropped below the threshold indicated in Table 2. The
response will be to treat the paved road way or sections thereof with abrasives as appropriate to
provide traction within the timeframes indicated in Table 2 for such response.
It is the objective of the actions taken to improve the surface conditions of the road within the
response time shown in the surface condition section, such that the safe operating speed on the
road will meet or exceed levels as shown in the Table 2.
Table 2 - Icy Roads Response Level of Service
Minimum Standards to
Treat Icy Roads
Surface Condition
Class
Response Time
Desirable Lag Time
Ambient Speed
4
10 hours
24 hours
50 %
5
12 hours
24 hours
50 %
6
12 hours
36 hours
50 %
Winging Back Of Snow Banks
Wollaston Township does not regularly wing back snow banks. However at various times during
a winter season it may be necessary to wing back snow banks in order accommodate snow
storage and to reduce the height of the banks to control drifting snow accumulation on the
roadway and to improve driver visibility at rural road intersections.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
9
Snow Removal
Removal and disposal of snow will be carried out in the Hamlet of Coe Hill to improve on
parking and driver visibility. It will also be carried out at rural road intersections and bridges as
necessary to improve visibility.
Winter Patrolling Level of Service - Routine Conditions
During the winter months (November 15th to April 15th) the Township of Wollaston will patrol all
the roads listed above every seven days or once per day during a storm event, unless one of the
below mentioned conditions occur. Then the patrol frequency listed with that condition will
preside.
Conditions:
During periods of strong winds sections of Highway 620, The Ridge Road and The South Road
(as described in Appendix 1) may experience some drifting conditions. The municipality will
patrol these roads on a daily basis during these wind conditions to ensure that the snow
accumulation does not exceed the threshold amount set out in Table 1 of this policy.
During periods of prolonged sunlight, icy conditions have been known to develop on The Ridge
Road and Highway 620 (as described in Appendix 2) in some shaded areas. The municipality will
patrol these areas on a daily basis and will deploy sanding equipment within the time frame set
out in Table 2 of this policy.
The below mentioned roads will be representative roads used by Wollaston Township for
patrolling during winter storm events. Using the principle of constructive knowledge, the roads
connecting to and adjacent to these representative roads are deemed to have the same conditions
as the representative roads.
1. County Road 620
2. The Ridge Road
3. Lower Faraday Road
When municipal equipment is deployed for winter maintenance all operators shall be treated as
Patrol Persons and all the winter maintenance records that are created by these patrol persons will
be treated as patrol records for the purpose of this policy.
Winter Patrolling - Night Conditions
The Township of Wollaston does not and shall not provide a winter night patrol.
Snow Fencing
The Township of Wollaston does not and shall not provide snow fencing.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
10
Appendix 1
When winds exceed 20km/h the following locations are known to experience drifting conditions and will
receive specific attention during patrols.
1. Highway 620 between Salem Road and Robertson Road along the South East portion of
Concession 9 Lot 22.
2. The South Road South of Ferguson Bay Lane in Concession 6 Lot 23 through to the boundary of
Concession 5.
3. The Ridge Road along the North half of the frontage between Concession 2 Lot 18 and 19.
4. The Ridge Road South of Embury Lane in Concession 6 Lot 13 through to the boundary of the
property known as 569 The Ridge Road.
5. Highway 620 at Drumm Lake along the South East portion of Concession 9 Lot 7.
6. Highway 620 along the North frontage of Concession 8 Lot 5.
THE CORPORATION OF THE TOWNSHIP OF WOLLASTON
LEVEL OF SERVICE FOR WINTER ROAD MAINTENANCE POLICY
11
Appendix 2
During periods of prolonged sunlight the following locations are known to develop icy conditions and
will receive specific attention during patrols.
A. Highway 620 along the West half of Concession 8 Lot 29.
B. Highway 620 along the center half of Lot 40 West of Hastings Road.