Understanding My Water and Sewer Bill (links to current and 2025 rates)

Charlottetown, Prince Edward Island · summary & facts

This is the exact embedded text of the captured official document. Snapshot 2746b8c77383 · verified 2026-10-18 · original document · archived snapshot · unofficial consolidation, the official version is held by the municipal clerk.

Skip navigation ![Search](https://cdnsm3-hosted.civiclive.com/common/resources/en_US/default/images/templates/default/header_search_button.gif) {1} ##LOC[OK]## xml version="1.0" encoding="utf-16"? * A- * A+ Skip Sidebar Navigation xml version="1.0" encoding="utf-16"? Understanding My Water and Sewer Bill WATER & SEWER SERVICES Service Update Pay My Water and Sewer Bill Utility Property Transfer Request Water & Sewer Utility Service Application Be Water Friendly Conservation Tips and Programs Drink Local Resource Recovery Facility Sewer Collection and Treatment Showerhead Exchange Program Understanding My Water and Sewer Bill Universal Residential Meter Program Water and Sewer Installations Water Reports Water Supply Water Use and Restrictions Report a Water and Sewer Problem Last item for navigation ## Understanding My Water and Sewer Bill **Reading Your New Water & Sewer Utility Bill - Metered Customers** Charlottetown Water & Sewer Utility has made changes to your Water & Sewer Utility bill to help you track and manage your water use more effectively. You can use this information to make conservation goals for your property and manage your water and sewer charges. **![A twenty twenty four water bill is broken down with text bozes and arrows to explain what different parts of the bill mean.](https://www.charlottetown.ca/UserFiles/Servers/Server_10500298/Image/Resident%20Services/Water%20Services/Understanding%20My%20Water%20and%20Sewer%20Bill/Bill%202024.jpg "A twenty twenty four water bill is broken down with text bozes and arrows to explain what different parts of the bill mean.")** If you need assistance, please call 902-629-4007. To view current Water & Sewer Utility rates click here To view 2025 Water & Sewer Utility rates click here **Paying Your Water & Sewer Utility Bill** There are several different options available for paying your water bill * Pay your water bill online using your VISA or MC * Pay your bill using online banking * Mail a cheque * Drop off your payment to City Hall, 199 Queen St. * Sign up for pre-authorized payment at City Hall #### **Checking Your Meter for Leaks** If you notice an unexplained increase to you water and sewer bill this may be a sign that you have a leak somewhere on your property. To check for leaks: 1. Check to ensure that all faucets, and any appliances that use water are turned off and make sure that toilets are not flushed during the test. 2. Look at your meter and make sure that the "Low Flow Indicator" is NOT moving (See diagram below). If it is NOT moving, you do not have any leaks. If you can see it moving then there is likely a leak in your property, check your toilets first, incorrectly seated or worn-out toilet flappers are the number one cause of leaks in the home. ![](https://cdnsm5-hosted.civiclive.com/Userfiles/Servers/Server_10500298/Image/SavedfromPages/understanding_my_water_and_sewer_bill_173111.png) https://www.youtube.com/watch?v=gcPJc\_EkPK0& #### To view historical Water and Sewer rates, see below. Loading... * Add * Display Settings * Security * Activity * Multi Select * Subscribe Move selected to... ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/mayor.svg) Mayor & Council ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/resident_services.svg) Resident Services ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/business.svg) Business & Development ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/leisure.svg) Leisure & Recreation ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/environment.svg) Environment & Sustainability ![](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/departments portlet icons/events.svg) Events & Initiatives POLICE SERVICESFIRE DEPARTMENTBE WATER FRIENDLYINSPIRED CITYSCORE CHARLOTTETOWNEASTLINK CENTREBELL ALIANT CENTRE ![Charlottetown logo](https://cdnsm5-hosted.civiclive.com/UserFiles/Servers/Server_10500298/Templates/img/logo/logo_white_footer.svg) Government Residents Visitors City of Charlottetown | All Rights Reserved | Powered by Civiclive | ©2026 PowerSchool Corporation