Understanding My Water and Sewer Bill (links to current and 2025 rates)
Charlottetown, Prince Edward Island
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Understanding My Water and Sewer Bill
WATER & SEWER SERVICES
Service Update
Pay My Water and Sewer Bill
Utility Property Transfer Request
Water & Sewer Utility Service Application
Be Water Friendly
Conservation Tips and Programs
Drink Local
Resource Recovery Facility
Sewer Collection and Treatment
Showerhead Exchange Program
Understanding My Water and Sewer Bill
Universal Residential Meter Program
Water and Sewer Installations
Water Reports
Water Supply
Water Use and Restrictions
Report a Water and Sewer Problem
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## Understanding My Water and Sewer Bill
**Reading Your New Water & Sewer Utility Bill - Metered Customers**
Charlottetown Water & Sewer Utility has made changes to your Water & Sewer Utility bill to help you track and manage your water use more effectively. You can use this information to make conservation goals for your property and manage your water and sewer charges.
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If you need assistance, please call 902-629-4007.
To view current Water & Sewer Utility rates click here
To view 2025 Water & Sewer Utility rates click here
**Paying Your Water & Sewer Utility Bill**
There are several different options available for paying your water bill
* Pay your water bill online using your VISA or MC
* Pay your bill using online banking
* Mail a cheque
* Drop off your payment to City Hall, 199 Queen St.
* Sign up for pre-authorized payment at City Hall
#### **Checking Your Meter for Leaks**
If you notice an unexplained increase to you water and sewer bill this may be a sign that you have a leak somewhere on your property. To check for leaks:
1. Check to ensure that all faucets, and any appliances that use water are turned off and make sure that toilets are not flushed during the test.
2. Look at your meter and make sure that the "Low Flow Indicator" is NOT moving (See diagram below). If it is NOT moving, you do not have any leaks. If you can see it moving then there is likely a leak in your property, check your toilets first, incorrectly seated or worn-out toilet flappers are the number one cause of leaks in the home.

https://www.youtube.com/watch?v=gcPJc\_EkPK0&
#### To view historical Water and Sewer rates, see below.
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