Press release: Ville de Laval extends use of an AI virtual assistant on its 311 citizen-information line (begun late 2020 with Microsoft). A service deployment, not a governing AI-use policy.
AI use policy — Laval, Quebec
Does the municipality have a policy governing its own use of AI?
Laval, Quebec has no ai use policy on record as of 2026-05-26.
No adopted policy has been confirmed — the documents below are unconfirmed leads or supporting material (checked 2026-05-26).
Press release: Laval uses AI to optimize field operations; awarded RMTI 2025. A deployment, not a governing policy.